At TPS Global Logistics we focus on working hard, delivering great service, and enjoying it. The Operations Apprentice will play a key role in supporting the day-to-day operations of the company. This role requires strong organisational skills, attention to detail, and the ability to handle multiple tasks efficiently. You will work closely with the operations team, providing administrative support to ensure operational excellence.
Key Responsibilities:
Provide administrative support to the operations team
Handle incoming communication via email and phone calls
Assist in preparing documentation
Maintain filing systems and ensure all documentation is up to date
Perform data entry, update databases, and ensure accurate record-keeping
Provide general office support as needed
Training:
On-the-job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop
Identify, track and support 6 hours of off-the-job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:We are fully committed to the development of all our apprentices within the company and upon successfully completing the apprenticeship and proving themselves in the role we would most definitely be looking to progress them within the company.Employer Description:TPS Global Logistics are an established and award-winning logistics service provider. Our services include Air, Sea, Road and Rail freight, warehousing and fulfilment, UK & European transport and next day courier service.
We support our customers with professional advice on all aspects of European and International freight, logistics and customs procedures.
We understand the importance of our customers products and brand reputation and find them the best fulfilment & delivery solutions, tailored to their deadlines and budget.Working Hours :Hours of work 8.30am – 5pm Monday to Friday with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Position: Clinical Lead – Lincolnshire
Company: OneCall24 Healthcare
Location: Lincolnshire
Type: Full - time
Salary: £48 000 per annum
The role of the Clinical Lead is to support the person-centred delivery of quality-based care functions within OneCall24 Healthcare, across all our service users within specific regions. The role also supports the day-to-day care delivery activities within the Complex Care teams, as the needs of the client and business dictate. The Clinical Lead needs to be flexible to the requirements of our clients and the business and ensure that the reputation of the business is that of a company who provides a safe and effective service which enhances the lives of our customers.
Essential Requirements:
Registered Nurse / Midwife with current NMC registration or Registered Allied Health Professional with current HCPC registration.
Experience of interviewing registered and unregistered healthcare professionals.
Healthcare experience is required.
Key Responsibilities:
· Implementation of new care packages
· Re-assessment of clinical tasks/requirements
· Leading monthly team meetings
· Care planning and risk assessments – initial and ongoing
· New client meetings (where required)
· Medication and clinical audits
· Clinical supervision, for Registered Nurses working on our care packages
· Competency sign off and management
· Clinical liaison with the MDT where required.
· To provide standard and emergency support to the regional Care functions of OneCall24 Healthcare.
· To provide clinical oversight in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements, relevant regulations under the CQC
· Direction of the Operations Manager and Clinical Management, and within the financial plans agreed from time-to time.
· To support the Care services within OneCall24 Healthcare in accordance with agreed standards.
· To deliver ensure that all care is delivered in line with person-centred care plans and bespoke service user requirements, to include:
Long term conditions (eg. Cerebral Palsy, MND, Ehlers Danlos Syndrome, MS).
Ventilation.
Tracheostomy.
Spinal Injury.
Acquired brain injury.
Paediatric complex care.
Learning disability.
End of life care.
Medication management.
Diet and nutrition management.
· The role will also include ensuring that our care teams have the relevant skills to provide personal care and support to all clients, including bathing, washing and preparing/supporting with mealtimes (as/where appropriate), and all other personal care tasks as required, ensuring that all of their personal care needs are met.
· Ensuring that care staff are properly trained in the use of specialist medical equipment.
· Understand and work within the structure and ethos of OneCall24 Healthcare.
· To work in line with the OneCall24 Healthcare mission, vision, values.
· Develop effective working relationships with the care teams and Management team within OneCall24 Healthcare.
· To maintain clinical skills at a current level and undertake such training and development as may from time-to-time be required to maintain practices as up-to date.
· As required, to lead and /or take part in audit processes to monitor quality and safe adherence to Complex Care delivery.
· Assist in the development and support of staff through spot checking as required along with feedback and planning of resultant actions where required.
· Daily travel will be required within this role
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Collections
Collect daily route and special instructions
Ensure that you have any mail that requires returning to customers prepared for delivery that day
Ensure collections are done within the agreed window time.
Highlight any collections that are going to be late and the reason for the delay to the Van Fleet Team.
Replenish all trays collected one for one
Ensure that the Collection E Docket is completed accurately, correctly and that it is signed by the customer
Ensure that the trays are stacked within the van in an organised manner
Deliver all collected post to the Sortation Centre immediately once collections are completed
To have a flexible approach to work in order to fit the fast paced changing working environment at Whistl
Customer Service:
Provide all customers of Whistl with an outstanding level of service at all times
Any queries or information gained from the customer at the point of the collection to be passed on to the Van Fleet Team to be actioned
Provide customers with support and information in the preparation of the mail
Maintain a professional manner whilst on site at collection points and at depot
Vans:
Keep your vehicle clean and tidy and at all times
Always ensure that your vehicle is kept topped up with fuel and oil and is fully compliant according to company policy
Perform general vehicle maintenance and report and defects to the Transport Manager
Ensure that your vehicle is kept in a safe location, locked and with nothing valuable left in the vehicle over night
Key skills:
Knowledge of the local area and road networks
Able to work to strict deadlines
Must be flexible and be able to work alone
Be able to communicate at all levels
Experience:
Experience of working with the public
Previous experience of courier work would be an advantage but not essential
Essential:
Must have no more than 3 points on driving licence
Training:
Training will be given on the job and by one to one coaching on Teams
Training Outcome:
Could progress to HGV Driver or Transport office roles
Employer Description:We are a delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in mail services handling over 50% of business mail in UK. Our mail expertise supports our continued growth in parcel delivery and ecommerce markets, combined with our unique advertising portfolio across Doordrop Media.Working Hours :Mon - Fri, 12.00pm -7.00pm approx. Occasional Saturdays may be required.
A flexible approach to hours would be preferable.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Typical day to day duties will include:
Ensuring all tasks are completed to agreed deadlines
Work efficiently and effectively
Ensure effective communication with the customer
To collate and scan all delivery notes into the Navision system so that proof of deliveries can be provided to any customer requesting one
Ensure that all delivery notes are filed correctly
Contact customers on a weekly basis and establish how many stillages require collection and update the transport team
Filing of sales orders
Issuing collection note paperwork
Raising cases on CRM system
Maintenance of filing systems
Checking and processing sales orders
Assisting the department with scanning of documents
Admin support as and when required both the Customer Service
Team and Credit Control Department
Training:
This is a Customer Service Level 3 apprenticeship which is delivered over a 15 - month period
You will be required to attend an initial induction period and 10 training workshops at the training site, In-Comm Training Services in Aldridge, WS9 8UG, followed by monthly assessor visits to you in your company
Training will include:
NVQ Level 3 in Customer Service
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
20% off the job training
Training Outcome:
Full time position after completion of the apprenticeship and opportunity to complete more training and qualifications
Employer Description:Stormking leads in supplying GRP Products to the UK's construction and house-building sectors. Our unmatched expertise in GRP Products enables custom-made solutions, embodying innovation, quality, and efficiency. Stormking are a part of the Epwin Group.
The Group has grown both organically and by acquisition to become the leading manufacturer of energy efficient and low maintenance building products for the Repair, Maintenance and Improvement, social housing and new build markets in the UK.
The Group serves the trade, retail, new build and social housing sectors through a nationwide network of merchants, plastics stockists, window, door and conservatory manufacturers and installers.
Our products are designed and manufactured in-house to suit the needs of our end-user markets and are sold under established and trusted brands. We have a wide product range to cater for all requirements and are constantly investing and innovating in new processes, products and services.Working Hours :Monday - Friday, 9.00am - 5.00pm,Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Class 1 HGV DriverJob Type: Full Time, PermanentLocation: Halstead, EssexSalary: £34,000 to £38,000 DOE including overtime and nights outWorking Hours: Day Shifts Monday to FridayBenefits:If you’re friendly, hardworking, and energetic - discover the best driving career in Essex. Enjoy the security of working for an independent family run business and achieve your ambitions, with all the support, training, and opportunity you need to take your career further.Offering a friendly team, a competitive rate of pay, and a secure position within an established company, we are looking for a positive and experienced Class 1 HGV Driver to join our team in Halstead, Essex.Brooks Transport Services Ltd are a family-owned company with over fifty years’ experience operating in the fast moving commercial and consumer goods environment, including the high-end, high value product sectors. We offer clients a comprehensive service, where customer service is at the forefront and without compromise.Responsibilities - Class 1 HGV Driver:
You will be delivering and collecting goods on a UK Distribution operation; loading the vehicle to match the order of drop-off points.The routes will involve NIGHTS OUT two to three nights per week.Planning and driving the route to make sure deliveries are made on time, unloading goods.Collecting signatures on delivery and giving invoices, updating delivery records, vehicle records and Drivers Hours records.Recording mileage and fuel payments.This position is for 48 hours per week, but overtime will be expected.
Person specification:We are looking for a Class 1 HGV Driver who is passionate about what they do and innovative with their ideas and strives to provide a premier transport solution. You must have the following:
Current HGV Licence.Digital Tacograph.Driver CPC Card.Previous relevant experience is essential.Ability to work efficiently, with a positive outlook.Strong communication, interpersonal and customer care skills.Strong attention to detail and self-sufficient.....Read more...
Our Scunthorpe-based client, a Manufacturer, is looking for a Buyer to join their team on a permanent, full-time basis.
Hours:
Monday to Thursday 08:00-17:00
Friday 08:00-13:00
Requirements of the Buyer:
Management of purchasing activities for selected suppliers
Execution of MRP to drive procurement and improve quality, delivery, and cost.
Ensure timely placement of purchase orders (POs) and expedite urgent requirements.
Maintain procurement data and manage invoice clearances.
Collaborate with supply chain, customer service, and logistics teams to achieve procurement goals.
Develop strong relationships with suppliers and industry stakeholders.
Monitor and manage procurement KPIs, such as order book management and on-time delivery performance.
Resolve supply shortages and supplier-related issues effectively.
Support the development of procurement processes to ensure future success.
Skills and Experience for the Buyer:
1+ years of experience in a procurement or supply chain role
Proficient in Microsoft Office; ERP systems knowledge is desirable.
Strong communication and interpersonal skills, able to work under pressure.
Highly organised, detail-oriented, and self-motivated.
Benefits Package for the Buyer:
£25,000 per annum
23 Days annual leave + 8 bank holidays
Career development opportunities within a dynamic and growing team.
If you're ready to contribute to a thriving procurement team and make an impact in a fast-paced environment, please submit your CV....Read more...
Interim CAMHS Associate – SOP Development
Rate £480 per day - Outside IR35 Part-time (c.25 days over 2 months) | South East / Hybrid working
Are you a seasoned CAMHS operational leader with a knack for translating experience into meaningful change? This is your chance to step into a rewarding consultancy role where your insights will directly shape the future of Tier 4 and Eating Disorder services.We're supporting a consultancy team preparing to deliver a piece of work centred on the development of Standard Operating Policies for CAMHS Tier 4 and Eating Disorder services. This is not a project management role – we’re looking for someone with deep, hands-on operational knowledge of CAMHS, ideally with experience in Eating Disorder pathways.You’ll work largely independently, reporting into a supportive Delivery Director, and play a critical role in engaging with the client onsite to build relationships, gather insight, and produce robust, service-ready SOPs. A collaborative, values-led approach will be key – working in partnership the client.
WHY WORK WITH PRACTICUS?We’ve been supporting the NHS with the provision of senior interims since 2004. We care about what we do as much as you care about what you do. If you feel you could help my client and the many people whose lives would be improved and enriched by the successful delivery of this portfolio, then I’d absolutely love to hear from you.
Apply now to Andrew Panos find out more or register your interest.
Practicus Ltd is acting as an Employment Business in relation to this vacancy.
To View our Privacy and Equality, Diversity and Inclusion policies, please visit the Practicus website @ www.practicus.com
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Work towards targets set by the management team and yourself, using sales forecasting
Communicate effectively with customers, both in writing and verbally
Complete daily and weekly tasks as assigned
Contribute effectively to the team's working environment
Manage communications across cross-functional teams
Grow account caseload and maximise return on investment
Gather market intelligence and analyse data to ensure the organisation reaches its full potential
Training:
Training will be completed on site during your working hours
You will gain hands on experience and be able to apply this in real time
Training Outcome:Potential opportunity to progress to International Account Manager.Employer Description:Supertouch is a leading manufacturer and supplier of workwear and personal protective equipment. Established in 1996 and renowned for quality and excellent value, the Supertouch brand is trusted by end users in a multitude of industry verticals, distributed through a loyal network of safety equipment resellers.
At Supertouch we recognise our obligations towards all our stakeholders, from customers to employees to communities and work to strict ethical and quality policies with an eye on continual improvement in everything from the sustainability of our supply chain, the materials used, functions and regular certification of our products, availability, service and delivery. The business is ISO 9001:2015; 14001:2015 and 45001:2018 certified and all our suppliers are audited prior to our first delivery and ongoing to ensure our high standards are met throughout.Working Hours :Monday to Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
You will gain a solid understanding of our commercial and estimating practices and processes, developing your skills whilst supporting the team to deliver results
You will build compelling working relationships, collaborating with both internal and external customers, stakeholders and suppliers
Support the department with updating commercial records, databases and files, creating financial reports
Construction procurement, including tendering and estimating
Construction contract law
Quantification and measurement, including assessing the cost of works through different stages of a project
Quantification and Costing, including commercial costs, measurement and pricing tools
Training:
CertHE Quantity Surveying
Taught over two years with one day a week delivery on ARU's Chelmsford campus.
Training Outcome:Following completion of L4 and EPA, the apprentice can then complete L6 (Top up degree apprenticeship) BSc (Hons) Quantity Surveying, accredited by CIOB.
A successful career in Quantity Surveying / Estimating.Employer Description:Tamdown is a provider of infrastructure and groundworks across a range of developments in South-east. We are passionate about driving excellence on site, providing the highest level of service to our customers. Customers rely on Tamdown again and again and we have built and maintained a strong reputation for on-time and quality delivery.
Since 1976, Tamdown have continued to deliver high-quality projects, for some of the biggest house builders in the UK.Working Hours :Monday to Friday - 40 hours worked between the hours of 7am - 6pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working....Read more...
Conducting inspections to monitor the conditions of the properties.
Answer the phone and emails to respond to queries and provide excellent customer service.
Log information into our CRM system.
Respond and resolve maintenance issues as required.
Ensure all documentation is up-to-date, including tenancy agreements, compliance certificates, and insurance.
Maintain strong relationships with clients, contractors, and tenants, ensuring excellent service delivery.
Training:The college will provide training in the office, remotely. Training Outcome:Someone completing this apprenticeship can develop a career in Property Management, Lettings, Social Housing or Development. Employer Description:Martyn Gerrard is a North-London based estate agency, which covers all aspects of the property industry from Sales and Lettings to Commercial and New Homes.Working Hours :Monday to Friday, 9am to 5.30pm or 9.30am to 6pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Initiative,Driving Licence....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is intended as a hybrid position, working par of each week on campus, and partially remote.
GENERAL PURPOSE OF THE JOB: The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Respond to customer calls, emails, and faxed requests. Handle large volumes of calls, emails, and faxes. Respond to all aspects of customers' and representatives' inquiries or requests (orders, product information, stock status, pricing, shipping information, samples, etc.) Accurately key orders into the system. Check stock availability to confirm orders. Make special requests such as color matching, special sales order process or (ERP) orders. Ensure all orders are shipped and invoiced promptly and accurately. Keep customer and/or sales representatives advised of anticipated ship dates and any delays regarding orders. Be proactive in communicating changes to orders. Obtain and continuously enhance a broad knowledge of product line, prices, delivery time and similar data as required relating to the business units being serviced. Follow ISO required procedures as related to the customer service function. Troubleshoot issues regarding pricing, tracing, and tracking orders, delivery times, product information and stock availability. Suggest potential alternatives/solutions to customer concerns. Supply MSDS upon request and as required. Develop and maintain effective working relationships with team members, managers and personnel in internal departments whose functions directly or indirectly affect the service level to our customers (to aid in providing exceptional customer service).
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
A minimum of 2 years of customer service experience, preferably in a high-volume call center environment.
OTHER SKILLS AND ABILITIES:
Must be able to clearly communicate verbally and in written form in a professional manner. Strong proficiency with Microsoft Office applications required. Understanding of Lean Management Principles is an asset.
OTHER QUALIFICATIONS:
SAP Preferred
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online!....Read more...
Deputy Manager required for award winning Ofsted care service based in the heart of ShropshireDue to continued growth, my client is looking for an Deputy Manager with experience within children's care as well as leading a team. The Role -To support the Manager in their responsibilities for the overall management and day to day running of their service/people they support through involvement in service management administrative duties including payroll processes as well as the direct provision and delivery of support including being part of the on-call rota.Deputy Managers are responsible for working with their managers and with the team they oversee to provide quality support and life experiences to the people that use the service. Required -
Experience within children's care.Previous experience of leading a team in a supervisory role.Ability to lead a team and to organize, prioritize and complete tasks.Level 3 - Children's Care.
Benefits -
Regular pay and career reviews.Birthday holiday bonus. Pension.Refer a friend scheme. Blue light card.
This is a great role with growing, stable, national business. For more information and a full job specification, please call Rhys Jones in the Safehands Cheltenham office. INDPERM ....Read more...
Your duties will include:
Customer relationship management
First point of contact for customer enquiries
Liaising with suppliers
Maintaining accurate records including customer databases
Processing customer orders and invoices
Implementation
Horticultural/woodland forestry team: Seasonal (December – March) supporting outdoors with re-planting and moving of trees to customer locations
Scheduling and delivering products to customers
General Office Administration: Updating the company’s social media and website platforms
Any other duties as required
Training:
Customer Service Practitioner Standard
Workplace delivery and a structured scheme of work
Training Outcome:
Potential position upon completion of the apprenticeship
Employer Description:Tree Shop Ltd specialise in producing an extensive range of native broadleaved, conifer woodland trees, shrubs, hedging plants, arboretum, parkland and garden trees along with a comprehensive range of tree guards and accessories, mainly through online marketing. We have 3 different product lines – ornamental and garden, design and supply of optimal shelterbelts (OSB), and local firewood, all integrated within the same customer service profile. Customer service is at the heart of all we do. Exceptional customer service is delivered through building strong and lasting relationships.Working Hours :9am -3:30pm
(Days to be confirmed)Skills: Attention to detail,Customer care skills,Administrative skills,Team working,Patience....Read more...
Marketing DirectorSalary: €100.000 - €120.000 + company perksLocation: Helsinki or LausanneStart: ASAPAs a Marketing and Customer Experience Director you are responsible for developing and executing marketing strategies that drive brand awareness, customer engagement, and revenue growth in the QSR sector.This role ensures a seamless customer journey, enhances guest loyalty, and optimizes digital and in-store experiences.As a director you collaborate with cross-functional teams to align marketing efforts with business objectives, ensuring a strong market presence and operational excellence.A little about the role:Marketing Strategy & Brand Management:
Develop and implement marketing strategies to enhance brand positioning and increase market share.Oversee brand identity, ensuring consistency across digital, in-store, and advertising channels.Lead omnichannel marketing efforts, including digital, social media, traditional advertising, and promotions.Manage public relations, sponsorships, and influencer collaborations to strengthen brand credibility.Drive localised marketing campaigns to boost traffic and sales in specific locations.
Customer Experience & Engagement:
Design and execute customer experience strategies to enhance satisfaction, loyalty, and repeat visits.Oversee guest journey mapping to identify pain points and implement improvements across digital and physical touchpoints.Leverage data analytics and customer feedback to personalise experiences and drive engagement.Implement and manage loyalty programs, mobile apps, and CRM initiatives to increase customer retention.Collaborate with operations teams to ensure excellent service delivery and consistent brand experience.
Market Research & Insights:
Analyse market trends, consumer behaviours, and competitor activities to inform marketing strategies.Utilise data analytics to optimise promotions, menu offerings, and pricing strategies.Conduct regular customer satisfaction surveys and implement initiatives based on insights.
Digital & Delivery Growth:
Drive digital transformation initiatives, including online ordering, delivery platforms, and mobile app engagement.Develop targeted digital campaigns to optimise sales through third-party delivery partners and direct channels.Work closely with IT and operations teams to ensure seamless technology integration for customer convenience.
Stakeholder Collaboration & Leadership:
Lead and develop the team of marketing and customer experience professionals.Work closely with cross-functional teams to ensure brand consistency and operational alignment.Present insights and recommendations to the CEO and CFO to drive data-driven business decisions.
Qualifications & Experience:
Bachelor’s or Master’s degree in Marketing, Business, or a related field.10+ years of experience in marketing, customer experience, or brand management within the QSR sector.Proven success in developing and executing high-impact marketing and customer experience strategies.Strong analytical skills with experience in data-driven decision-making.Expertise in digital marketing, CRM, and loyalty programme management.Excellent leadership, communication, and stakeholder management skills.
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Marketing DirectorSalary: €100.000 - €120.000 + company perksLocation: Helsinki or LausanneStart: ASAPAs a Marketing and Customer Experience Director you are responsible for developing and executing marketing strategies that drive brand awareness, customer engagement, and revenue growth in the QSR sector.This role ensures a seamless customer journey, enhances guest loyalty, and optimizes digital and in-store experiences.As a director you collaborate with cross-functional teams to align marketing efforts with business objectives, ensuring a strong market presence and operational excellence.A little about the role:Marketing Strategy & Brand Management:
Develop and implement marketing strategies to enhance brand positioning and increase market share.Oversee brand identity, ensuring consistency across digital, in-store, and advertising channels.Lead omnichannel marketing efforts, including digital, social media, traditional advertising, and promotions.Manage public relations, sponsorships, and influencer collaborations to strengthen brand credibility.Drive localised marketing campaigns to boost traffic and sales in specific locations.
Customer Experience & Engagement:
Design and execute customer experience strategies to enhance satisfaction, loyalty, and repeat visits.Oversee guest journey mapping to identify pain points and implement improvements across digital and physical touchpoints.Leverage data analytics and customer feedback to personalise experiences and drive engagement.Implement and manage loyalty programs, mobile apps, and CRM initiatives to increase customer retention.Collaborate with operations teams to ensure excellent service delivery and consistent brand experience.
Market Research & Insights:
Analyse market trends, consumer behaviours, and competitor activities to inform marketing strategies.Utilise data analytics to optimise promotions, menu offerings, and pricing strategies.Conduct regular customer satisfaction surveys and implement initiatives based on insights.
Digital & Delivery Growth:
Drive digital transformation initiatives, including online ordering, delivery platforms, and mobile app engagement.Develop targeted digital campaigns to optimise sales through third-party delivery partners and direct channels.Work closely with IT and operations teams to ensure seamless technology integration for customer convenience.
Stakeholder Collaboration & Leadership:
Lead and develop the team of marketing and customer experience professionals.Work closely with cross-functional teams to ensure brand consistency and operational alignment.Present insights and recommendations to the CEO and CFO to drive data-driven business decisions.
Qualifications & Experience:
Bachelor’s or Master’s degree in Marketing, Business, or a related field.10+ years of experience in marketing, customer experience, or brand management within the QSR sector.Proven success in developing and executing high-impact marketing and customer experience strategies.Strong analytical skills with experience in data-driven decision-making.Expertise in digital marketing, CRM, and loyalty programme management.Excellent leadership, communication, and stakeholder management skills.
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As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Booking property viewings and evaluations
Learn how to conduct property valuations and understand client needs
Shadow experienced estate agents during property viewings
Proactively engage in door to door canvassing
Provide exceptional customer service to clients in person and over the phone.
Assist in listing properties by gathering key details and photos for marketing.
Support the sales team with administrative tasks and client inquiries
Dealing with telephone enquiries and email leads
Registering enquiries and arranging appointments
Closing deals
Follow up enquiries
Proof Reading
Coordinating move-ins
Creative work on Social Media
Training:Upon completion of the apprenticeship, you will achieve Level 2 Junior Estate Agent. You will be able to register as an Associate with ARLA, at your own cost.
Delivery is 100% remote via Teams and a series of live workshops. This will facilitate your "off the job" learning, along with an online learning platform which you will use for assignments and feedback within your working time.Training Outcome:A permanent position with further training may be available, but dependant on the performance and progression through the apprenticeship. Therefore, not always guaranteed.
Employer Description:We are an independent, privately owned letting agents and has already established itself as one of the most progressive and forward thinking agency in London.
We offer various services from the simple introduction of tenants to entire property management, and we work extremely hard to ensure we provide the best possible service whatever option you choose.
We provide clients with comprehensive bespoke services and industry-leading independent advice. Our property investment advisors focused on the delivery of exciting property investment opportunities to private individuals, corporate and institutional investors.
We know success isn't just about figures, it's about the satisfaction of knowing that we are also providing a first class service to our customers.
Our unique combination of friendly and highly professional staff, market leading IT systems, award winning marketing and, of course, the website – means our customers – including landlords and tenants – can be assured that they are receiving some of the leading property services.Working Hours :Monday - Friday, 9.00am - 5.00pm, 1 hour break.Skills: Communication skills,Attention to detail,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Full UK Driving Licence,Confidence....Read more...
Our client is proud to be a family-owned multinational that has grown quickly over the last few years. With over 35 years of experience, they are committed to delivering high-quality products and exceptional customer service.
Due to ongoing success, they are now seeking a Procurement Assistant to join their team on a full-time, permanent basis.
As a Procurement Assistant, you will play a crucial role in ensuring the timely and efficient processing of purchase orders, stock management, and delivery coordination. You will work closely with the sales and warehouse teams to maintain optimal stock levels, fulfil customer orders, and achieve cost savings targets.
Responsibilities
- Process new purchase orders efficiently, ensuring non-core products are ordered within 24 hours
- Monitor stock levels according to defined safety stock levels and sales forecasting
- Ensure goods are received, invoiced correctly, and support month-end requirements
- Communicate with hauliers to ensure smooth deliveries and obtain PODs/ETAs
- Liaise with sales daily to understand and plan for collective orders and demand
- Assist with key projects to develop and deliver improvements in the buying process
- Maintain delivery schedules and ensure customs protocols are followed for UK & EU clearance
Requirements
- Experience in purchasing, stock control, and sales administration
- Strong communication and customer service skills
- Proficiency in processing purchase orders and managing haulage
- Ability to work collaboratively with sales and warehouse teams
- Attention to detail and ability to prioritise tasks in a fast-paced environment
- Familiarity with customs protocols for UK and EU clearance is advantageous
Benefits
Competitive salary package with a bonus scheme
25 days' annual leave entitlement
Pension contributions
Opportunities for professional growth and development within a supportive, family-owned business
Hours Monday to Thursday 8.30 am-5 pm and Friday 8.30 am-2.30 pm
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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This long established multi service legal firm with offices throughout Lancashire seek to employ an experienced Commercial Property Solicitor to join their office based in the city centre of Preston.
The Role
Working as a Property Solicitor or Property Executive within the Specialist and Commercial Property team based at their Preston office, you will manage a varied caseload of:
- commercial property transactions including freehold/leasehold sales and purchase, refinance, SIPP transactions;
- commercial lease transactions
- bridging finance of commercial and residential property;
- commercial and residential developments;
- land transactions, including purchase of development land, overage agreements, option agreements
You must have a minimum of 2 years experience of running your own property caseload from initial instruction to completion. It is essential that you have strong experience of dealing with the sale and purchase of commercial properties and commercial leases.
Responsibilities
- Handling all aspects of a mixed caseload of commercial property transactions, land transactions and specialist property matters including bridging financial, developments, overage and opinions, as well as assisting the Private Client and Family teams with probate sales.
- Approving legal titles
- Preparing freehold and leasehold reports for clients and lenders
- Raising necessary enquiries and dealing with replies to enquiries
- Preparing Land Registry applications and dealing with requisitions
- Manage caseload through effective use of case management system
- Adhere to and promote compliance with the firms policies, practices and procedures; legislation applicable to the profession and to any relevant quality standards
- Through training and other means, to keep fully up to date with relevant legislation and practice
People Management
- Support the development of team assistants. Encourage and facilitate this development by broadening their experience, knowledge and skills. Monitor team supports delivery of client service with regular feedback.
- Work with your Team Leader to identify opportunities to move people where appropriate, with the aim of increasing the flexibility of the department and its ability to respond to a variety of different pressures.
Client Management
- Ensure client service levels agreements are met
- Maintain and build good professional working relationships with clients, external institutions and organisations
- Develop and improve client service standards, encouraging a total customer care culture throughout your team
Experience & Skills
- Minimum of 2 years experience of managing own property caseload from instructions to completion and registration
- Proficient in managing varied and technical property transactions, which must include experience of dealing with commercial property and commercial leases
- Adept at checking freehold, leasehold titles and commercial leases
- Ability to raise, check and respond to additional enquiries within your technical experience
- Signing off AML checks and Customer Due Diligence
- Working within lenders instructions
- Good inter-personal skills, able to deal with all levels within an organisation and relieve potential conflicts.
- Able to work accurately and clearly explain technical matters to non technical users in both written and verbal forms.
- Good IT skills including experience in using Microsoft office tools Word, Excel, Outlook etc.
- Strong experience of using property case management software
- A client focused approach to service delivery
- Keen attention to detail and ability to manage busy caseload
This is a great opportunity to join a fantastic firm who offer back great benefits. If you are interested in this role, please send a copy of your CV to Tracy at t.carlisle@clayton-legal.co.uk or alternatively you can call on 0161 9147 357
At Clayton Legal we passionately believe your talent matters, so we specialise in recruiting the best legal talent and connecting this to the right opportunities. Clayton Legal is recognised as the talent partner of choice with clients ranging from small legal practices to international and global law firms. Whether you're looking for total recruitment outsourcing or a single appointment, or an overview of the recruitment market our award recognised service can confidently meet your talent needs.....Read more...
F&B Manager – £50,000+Bonus Benefits:
Service charge in addition to base salary.Sick pay schemeEnhanced pension scheme.
The role:We are currently seeking an experienced and highly skilled Food and Beverage Manager for a formal members club in Central London. This is an exciting opportunity to join a refined and elite environment, where exceptional service and attention to detail are paramount.Responsibilities:
Oversee the daily operations of the food and beverage service within the members club, ensuring the highest standards of service and guest experience.Manage the preparation, service, and presentation of all food and beverages in accordance with the club's established standards.Maintain strong relationships with members, ensuring their needs and preferences are met to the highest level.Work closely with the senior management team to develop strategies for improving service delivery, guest satisfaction, and operational performance.Monitor and maintain compliance with health and safety, food hygiene, and licensing regulations.
The Ideal Candidate:
Previous experience as an F&B Manager in fine dining establishments, members clubs, or high-end hotels.Strong attention to detail, with a keen eye for quality and consistency in service.A guest-focused approach, with the ability to create exceptional experiences for members.Excellent leadership skills, with experience managing and developing teams in a high-pressure environment.A passion for hospitality, with a commitment to delivering service excellence in a formal setting.
If you are keen to discuss the details further, please apply today or send your CV to Kate B OR call 0207 790 2666....Read more...
We are seeking a highly motivated and dedicated individual to join the team as a Registered Manager for a Residential Home in Walsall. This is a fantastic opportunity for someone with a passion for health and social care, looking to take the next step in their career.
Key Responsibilities
Management and delivery of high-quality supported living services.
Ensure compliance with CQC regulations and standards.
Lead and support a team of care professionals to provide excellent care and support.
Develop and implement care plans tailored to the needs of each individual.
Monitor and assess the quality of care provided to ensure continuous improvement.
Collaborate with other professionals and stakeholders to enhance service delivery.
Maintain accurate records and documentation in line with company and regulatory requirements.
Requirements
NVQ Level 3 (or higher) in Health and Social Care Essential
Level 5 In Health and Social Care Desirable (willing to complete)
Experience within CQC regulated environments
Skills and Attributes
Strong leadership and management skills.
Excellent communication and interpersonal abilities.
Ability to work collaboratively and build strong relationships.
Compassionate, patient, and understanding approach to care.
Problem-solving skills and the ability to remain calm under pressure.
Benefits
Competitive salary and benefits package.
Opportunities for professional development and career progression.
Supportive and inclusive working environment.
Contribution to a meaningful cause, improving the lives of others.
If you are passionate about making a difference in the lives of others and have the qualifications and experience, we are looking for, we would love to hear from you! Apply now to join a dedicated team and help deliver exceptional supported living services.....Read more...
Reporting into the Head of Operations, this role is a key management role within the structure of the business.
THE ROLE:
Leading a team of European Export/Road Transport specialists.
Ensuring operational delivery to European customers - specifically in the BENELUX, Germany & France regions.
Complete the entire life cycle of the export process from start to finish.
Liaise with various carriers and hauliers across Europe to deliver product to clients.
Completion of and management of Customs declarations - via your team.
Devise & support the implementation of new operational strategies across the UK & Europe.
Creation of solutions and delivery of projects to help grow the footprint of the business.
Negotiate customer rates and service levels, supplier costs, key stakeholders.
THE PERSON:
Strong understanding of European Road Transport.
Experience of delivering to BENELUX countries, Germany or France is desirable but not essential.
Proven experience in export management and European logistics.
Able to work in a fast-paced and dynamic environment.
Experience of managing a team of European Export/Road Transport specialists.
Carrier Management experience is advantageous.
Able to think beyond the obvious.
ABOUT US:
With over 21 years expertise in the Logistics/Supply Chain sector - Indigo Search recruit for management, director & executive roles across the UK.
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Operations Manager, Midlands, £42k - £50kI am super excited to be working with this leading provider of event hire and logistics solutions and we are looking for an experienced Operations Manager to oversee this busy and fast-paced operation. This role involves leading a team, optimising processes, and ensuring smooth day-to-day operations. You will play a key part in driving efficiency, safety, and service excellence while working closely with other departments to meet business objectives.Key Responsibilities:
Lead and manage operational activities, ensuring efficiency and timely service delivery.Drive continuous improvement initiatives to enhance productivity and performance.Collaborate with internal teams to align operations with business needs.Maintain high standards of health and safety compliance.Monitor performance metrics and implement best practices.Manage and develop a high-performing team.
The Ideal candidate:
Proven experience in an operational leadership role.Strong understanding of warehouse, logistics, or service-driven operations.Excellent leadership and team management skills.Ability to work in a dynamic, high-pressure environment.Strong problem-solving and organisational abilities.Effective communication skills and commercial awareness.
If you are keen to discuss the details further, please apply today or send your cv to Marlene@Corecruitment.com....Read more...
Bodyshop Manager / General Manager:
Ref - 132674
- Competitive salary package
- 25 days holiday plus bank holidays
- Internal and external training
- Pension scheme and death in service insurance
- Perkbox - Access to hundreds of exclusive discounts and rewards
- MediCash - Free healthcare scheme
- Permanent Vacancy
Our client, a large busy Bodyshop/Accident Repair Centre in the Penrith area are currently looking for an experienced manager to run their highly successful site.
You be responsible for the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Confirming quotes
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.
Bodyshop Manager Bodyshop Penrith
Bodyshop Manager, Site Manager, General Manager, Workshop Manager,....Read more...
Purpose
To provide specialist, professional HR advice across all directorates. The role will provide expert advice on employment legislation and on policies and procedures.
To lead on specific service plan and work programmed areas and projects as allocated. Working collaboratively across the HR Community to deliver common service plan objectives, including the provision of advice and support across directorates as required.
To support and maintain the improvement of the quality of people management across the Directorates, by ensuring that managers know how to access HR services and support in a timely way and that they are well informed and equipped to fulfil the expectations of them in relation to people management practice and policies
Duties and Responsibilities
Support the delivery of services’ priorities in all aspects of people management, by delivering a first class HR service and providing expert HR advice, guidance and support to all managers across the Directorates on complex issues and cases, including organisational change, and employee relations case work, ensuring the delivery of a customer focused and professional service that improves people management practice across the organisation.
Act as the human resource advisory expert on employment legislation; policies and procedures; conditions of service and best practice. This will include, advising and coaching managers at all levels to improve people management practice and performance across the Directorate; undertake mediation/negotiation to resolve employee relations matters; and represent HR as required at cross directorate and corporate meetings and working groups.
Maintain constructive working relationships with trade union representatives and other staff representatives. Undertake consultation and negotiation participating as necessary in Directorate consultative forums.
Lead and manage a diverse and complex caseload advising managers at all levels, ensuring cases are managed and progressed in a timely manner. To maintain accurate case management records to provide qualitative and quantitative feedback to identify people management trends.
Provide advice and support to managers on complex management of change issues including reorganisation/restructuring, redundancy/redeployment, outsourcing/TUPE, job evaluation and consultation processes. This will include providing advice on financial and equality implications; and establishment control and reconciliation.
Provide feedback on the effectiveness of HR policies and protocols across the Directorates, identifying areas for improvement and development ensuring this informs the development of HR policy to support the smooth running of the. This will include supporting (and where appropriate drafting) HR policy development as allocated.
Design and deliver HR related people management practice training and play an active role in the delivery of induction events, employee engagement activities, and diversity and inclusion initiatives.
Analyse and produce briefing notes, management information reports, and HR related correspondence for senior managers on a range of HR issues.
Advise on content of Job Descriptions and Person Specifications and undertake job evaluations for appropriate jobs.
Work and collaborate with legal services on the legal implications of case work. Prepare witness statements for Employment Tribunals and attend as witness or to instruct lawyers as required.
Actively participate and contribute to the continuous review, development and implementation of the People Management Strategy to ensure a suitable workforce to meet changing service needs and policy changes.
Support the development of a working environment where every individual’s unique contribution is valued and respected, enabling all employees to thrive and achieve their full potential.
Undertake research and project work as required including preparing and presenting reports.
Required Skills and Knowledge
Chartered membership of the Institute of Personnel and Development or demonstrable equivalent experience.
Able to attend meetings in the evenings; to work outside normal office hours; and to work beyond minimum hours as and when required to achieve deadlines.
Successful track record as an HR practitioner in a complex environment/organisation.
Up to date knowledge of corporate and business challenges facing local authorities and public bodies and how to deliver people management solutions that address those
Sound knowledge of employee engagement, employment law, best practice and employee relations to deliver key outcomes that support the organisation’s priorities and objectives.
Experience of successfully developing and implementing people management solutions to deliver agreed organisational outcomes
Good track record in leading and delivering people management initiatives and interventions to improve talent management, resourcing, performance management and the employee experience.
Good understanding and experience of the political interface in a local authority and the role and needs of elected members.
Experience of successfully managing relationships and stakeholders within a complex organisation and working in a unionised environment.
Strong communication skills – able to speak confidently, persuasively and articulately and to write clearly and effectively.
Highly organised, able to prioritise and handle change, and to lead a team to work calmly and effectively under pressure and to meet deadlines
Ability to use information technology including MS Office and financial and human resources management systems.
Good project management and financial management knowledge.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)
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£50,000 - £60,000 + Commission + Great Benefits
Are you passionate about the road cycling industry and experienced in business development or account management?Our client is home to the largest online cycling channel in the world, bringing together a global community of road cyclists. To help drive the growth of commercial partnerships and revenue within the exciting world of road cycling or triathlon, they are now looking for an experienced Commercial Partnerships Manager to join their growing Bath based team.Both roles present a fantastic opportunity to work closely with cycling or triathlon brands, building valuable partnerships while harnessing the power of our client’s global reach. You will be key to both creating new business opportunities and ensuring the delivery of outstanding service to existing clients — ultimately helping grow and sustain new and existing revenue streams.Job Responsibilities
The Commercial Partnerships Manager role is an integral member of our client’s commercial team and is responsible for building and managing relationships with a portfolio of exciting partners.
Develop new business opportunities by working closely with either cycling or triathlon brands, showcasing our client’s content to help them achieve their business goals.
Understand client needs in-depth, exploring their market, challenges, and opportunities, and applying this insight to offer tailored solutions that work for them.
Propose innovative solutions that align with clients’ marketing objectives, ensuring our content helps them meet their goals.
Manage branded content projects to ensure they meet agreed-upon terms, successfully deliver against client expectations, and drive results.
Build lasting relationships with clients, acting as a trusted partner who fosters growth and long-term collaboration.
Deliver excellent client service and reporting, providing clients with actionable insights on how their branded content is performing.
Collaborate with the wider commercial team to uncover new partnership opportunities, passing on leads and insights to the appropriate colleagues.
Support internal communication by ensuring that the content and commercial teams are equipped with the information they need to work effectively with brand partners.
Assist with content delivery by ensuring the content team is aware of new products and product needs.
Monitor performance and feedback from brand partners, sharing key highlights with both clients and the internal team to strengthen the partnership.
Maintain internal systems to track the progress of brand accounts and monitor deliverables, financial performance, and stakeholder updates.
Key Skills & Experience
5+ years of experience in Sales/Business Development within the cycling or triathlon industry.
Proven experience in negotiating and managing commercial partnerships, ideally within the cycling or media sectors, particularly in branded content.
Strong track record of generating and managing commercial deals and working with diverse teams to ensure successful delivery.
Advanced interpersonal skills, with the ability to build strong, lasting relationships with both internal and external stakeholders.
Highly organised, with the ability to plan-ahead and anticipate client needs to ensure smooth delivery.
Sales acumen—proficient in prospecting, presenting, negotiating, and closing deals to drive business success.
Strong strategic thinking and commercial judgment, able to identify new opportunities and drive growth within existing partnerships.
Financial literacy, with an understanding of income, profit, and managing commercial contracts.
In-depth knowledge of the road cycling market and an enthusiasm for the sport, its commercial landscape, and trends.
Familiarity with sales training or structured sales processes is a plus.
Resilient and positive - able to maintain enthusiasm and focus when faced with challenges, always seeking solutions.
Determined with a strong commitment to client satisfaction and business success.
Strategic with an eye for growth opportunities and a creative approach to business development.
Skilled in influencing and communication, able to align teams and stakeholders toward a shared goal and foster a positive working environment.
Our client prides themselves on being a friendly, dynamic, and supportive place to work. You’ll have the chance to collaborate with some of the biggest names in cycling and triathlon media and work alongside a passionate, like-minded team who are dedicated to success. Our client values diversity and are committed to building a workplace where everyone feels valued and respected. If you're excited about cycling or triathlon, business development, creating meaningful partnerships as part of a vibrant and growing team whilst making an impact in the industry we'd love to hear from you!....Read more...
