An opportunity has arisen for a Junior Property Manager to join an expanding property management and lettings company providing premium property management services to UK and overseas landlords and investors.
As a Junior Property Manager, you will support residential property management activities, using established systems to help manage property-related tasks and tenancy matters. This role offers salary up to £28,000 and benefits.
Ideally, you will have some experience in the property sector, whether in residential sales, lettings or property administration, and who is keen to take the next step into property management.
What we are looking for
? Experience within the property sector, such as residential sales, lettings, property administration or property management.
? Experience using Reapit, Goodlord or a similar property management system would be advantageous.
? The ability to communicate professionally with landlords, tenants and other parties.
? Good organisational skills and attention to detail.
The candidates from the following background will be considered:
? Junior Property Manager, Assistant Property Manager, Property Coordinator, Tenancy Coordinator, Property Maintenance Administrator, Repairs Administrator, Property Administrator, Lettings Administrator, Property Management assistant, Lettings Agent, Lettings Negotiator, Sales Negotiator, Estate Agent, or in a similar role looking to develop their career in property management.
Apply today to be considered for this Junior Property Manager opportunity in Manchester.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the....Read more...
An opportunity has arisen for a Property Manager to join an independent estate agency specialising in residential lettings, property management and property sales.
As a Property Manager, you will manage a portfolio of residential properties, overseeing tenancy administration, compliance, maintenance, inspections and deposit arrangements.
This role offers salary up to £32,500 working for 37.5 hours work week plus annual bonus and benefits.
You will be responsible for:
? Monitoring property compliance, ensuring safety certificates and regulatory requirements remain up to date.
? Identifying maintenance issues, arranging repairs and managing associated work efficiently and cost-effectively.
? Preparing detailed inventories before tenancies begin and completing check-out reports at the end.
? Scheduling property inspections and providing landlords with comprehensive reports following visits.
? Managing deposit deductions and repayments through the DPS, while liaising with the sales and lettings teams.
What we are looking for:
? Approx 2 years experience in residential property management.
? Propertymark Level 3 Residential Letting and Property Management qualifications would be beneficial, willingness to work towards it is expected.
? Practical knowledge of property maintenance.
? Confident written and verbal communication skills.
? Valid UK driving licence.
The candidates from the following background will be considered:
? Property Manager, Lettings Manager, portfolio manager, Tenancy Manager, Lettings Property Manager, Property Management Officer or in a similar role
Whats on offer:
? Competitive salary
? Workplace pension
? Annual performance-related bonus
? 28 days holiday, including bank holidays
? Access to company pool cars
? Monthly team lunches and regular team events
? Private health and dental insurance after one years service
? A supportive team environment with opportunities for professional development.....Read more...
An opportunity has arisen for a Junior Property Manager to join an expanding property management and lettings company providing premium property management services to UK and overseas landlords and investors.
As a Junior Property Manager, you will support residential property management activities, using established systems to help manage property-related tasks and tenancy matters. This role offers salary up to £28,000 and benefits.
Ideally, you will have some experience in the property sector, whether in residential sales, lettings or property administration, and who is keen to take the next step into property management.
What we are looking for
* Experience within the property sector, such as residential sales, lettings, property administration or property management.
* Experience using Reapit, Goodlord or a similar property management system would be advantageous.
* The ability to communicate professionally with landlords, tenants and other parties.
* Good organisational skills and attention to detail.
The candidates from the following background will be considered:
* Junior Property Manager, Assistant Property Manager, Property Coordinator, Tenancy Coordinator, Property Maintenance Administrator, Repairs Administrator, Property Administrator, Lettings Administrator, Property Management assistant, Lettings Agent, Lettings Negotiator, Sales Negotiator, Estate Agent, or in a similar role looking to develop their career in property management.
Apply today to be considered for this Junior Property Manager opportunity in Manchester.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Property Manager to join an independent estate agency specialising in residential lettings, property management and property sales.
As a Property Manager, you will manage a portfolio of residential properties, overseeing tenancy administration, compliance, maintenance, inspections and deposit arrangements.
This role offers salary up to £32,500 working for 37.5 hours work week plus annual bonus and benefits.
You will be responsible for:
* Monitoring property compliance, ensuring safety certificates and regulatory requirements remain up to date.
* Identifying maintenance issues, arranging repairs and managing associated work efficiently and cost-effectively.
* Preparing detailed inventories before tenancies begin and completing check-out reports at the end.
* Scheduling property inspections and providing landlords with comprehensive reports following visits.
* Managing deposit deductions and repayments through the DPS, while liaising with the sales and lettings teams.
What we are looking for:
* Approx 2 years experience in residential property management.
* Propertymark Level 3 Residential Letting and Property Management qualifications would be beneficial, willingness to work towards it is expected.
* Practical knowledge of property maintenance.
* Confident written and verbal communication skills.
* Valid UK driving licence.
The candidates from the following background will be considered:
* Property Manager, Lettings Manager, portfolio manager, Tenancy Manager, Lettings Property Manager, Property Management Officer or in a similar role
Whats on offer:
* Competitive salary
* Workplace pension
* Annual performance-related bonus
* 28 days holiday, including bank holidays
* Access to company pool cars
* Monthly team lunches and regular team events
* Private health and dental insurance after one years service
* A supportive team environment with opportunities for professional development.
Apply today to take the next step in your property management career with an agency that values high standards, professional development and quality service.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Business Rates Administrator / Property Tax Administrator to join a well-established investment and development firm with a proven track record in the commercial property market.
As a Business Rates Administrator / Property Tax Administrator, you will manage business rates administration, check billing accuracy, resolve queries with local authorities and maintain property records.
This full-time permanent role offers a salary of £30,000 (Negotiable) and benefits. We are looking for a candidate who can join as soon as possible.
You will be responsible for:
? Reviewing business rates bills issued by local authorities to verify their accuracy.
? Managing rates-related email inboxes and responding to queries and disputes raised by billing authorities.
? Providing lease agreements to local authorities where properties are occupied and applying available methods to mitigate rates on vacant properties.
? Maintaining and updating spreadsheets to ensure accurate business rates records across the property portfolio.
? Working closely with asset, property and valuation managers to support business rates management.
? Undertaking additional duties as required to support the smooth running of the department.
What we are looking for:
? Ideally have 1-2 years of experiencein business rates / Property Tax
? Skilled in Microsoft Office, particularly Excel, Word, Outlook and SharePoint.
? Confident and professional when handling telephone enquiries.
? Strong organisational skills and close attention to detail.
? Good written and verbal communication skills.
The candidates from the following background will be considered:
? Business Rates Administrator, Business Rates Coordinator, Business Rates Officer, Council Tax Officer, Business Rates Executive, Business Rates Manager, Property Tax Administrator, Rates Management Officer, Business Rates Clerk, Property Tax Officer or in a similar role.
Shift:
....Read more...
An exciting opportunity has arisen for a Business Rates Administrator to join a well-established investment and development firm with a proven track record in the commercial property market.
As a Business Rates Administrator, you will manage business rates administration, check billing accuracy, resolve queries with local authorities and maintain property records.
This full-time permanent role offers a salary of £30,000 (Negotiable) and benefits. We are looking for a candidate who can join as soon as possible.
You will be responsible for:
? Reviewing business rates bills issued by local authorities to verify their accuracy.
? Managing rates-related email inboxes and responding to queries and disputes raised by billing authorities.
? Providing lease agreements to local authorities where properties are occupied and applying available methods to mitigate rates on vacant properties.
? Maintaining and updating spreadsheets to ensure accurate business rates records across the property portfolio.
? Working closely with asset, property and valuation managers to support business rates management.
? Undertaking additional duties as required to support the smooth running of the department.
What we are looking for:
? Ideally have 1-2 years of experiencein business rates / Property Tax
? Skilled in Microsoft Office, particularly Excel, Word, Outlook and SharePoint.
? Confident and professional when handling telephone enquiries.
? Strong organisational skills and close attention to detail.
? Good written and verbal communication skills.
The candidates from the following background will be considered:
? Business Rates Administrator, Business Rates Coordinator, Business Rates Officer, Council Tax Officer, Business Rates Executive, Business Rates Manager, Property Tax Administrator, Rates Management Officer, Business Rates Clerk, Property Tax Officeror in a similar role.
Shift:
? Monday - Friday: 9:00am - 5:30pm
Whats on offer:
....Read more...
Lead complex land and property acquisitions that help protect the environment and improve communities.We're looking for an experienced Chartered Surveyor to join the Mining Remediation Authority as Principal Property Manager within our Salinity Programme.This is a fantastic opportunity to lead a specialist property team, influence strategic decisions and play a key role in delivering nationally important environmental projects.You'll oversee the acquisition of land and property rights needed to support major remediation programmes, working with landowners, local authorities, partners and technical specialists to deliver successful outcomes.About YouYou'll be:A Chartered Surveyor (MRICS or equivalent) with significant post-qualification experience.Experienced in land, property, development or infrastructure environments.A strong negotiator with a track record of securing complex land and property rights.An effective leader who can develop high-performing teams and build strong stakeholder relationships.Commercially aware, financially astute and comfortable working in complex programme environments.Why Join Us?This 12-month maternity cover role offers the chance to:Lead a high-profile property function.Work on projects that deliver real environmental and community benefits.Shape strategy and programme delivery.Collaborate with a wide range of stakeholders and technical experts.Develop your experience within a purpose-driven organisation making a tangible difference.Location: Hybrid working, with an average of two days per week in our Mansfield office and occasional travel as required.....Read more...
An exciting opportunity has arisen for a Business Rates Administrator / Property Tax Administrator to join a well-established investment and development firm with a proven track record in the commercial property market.
As a Business Rates Administrator / Property Tax Administrator, you will manage business rates administration, check billing accuracy, resolve queries with local authorities and maintain property records.
This full-time permanent role offers a salary of £30,000 (Negotiable) and benefits. We are looking for a candidate who can join as soon as possible.
You will be responsible for:
* Reviewing business rates bills issued by local authorities to verify their accuracy.
* Managing rates-related email inboxes and responding to queries and disputes raised by billing authorities.
* Providing lease agreements to local authorities where properties are occupied and applying available methods to mitigate rates on vacant properties.
* Maintaining and updating spreadsheets to ensure accurate business rates records across the property portfolio.
* Working closely with asset, property and valuation managers to support business rates management.
* Undertaking additional duties as required to support the smooth running of the department.
What we are looking for:
* Ideally have 1-2 years of experiencein business rates / Property Tax
* Skilled in Microsoft Office, particularly Excel, Word, Outlook and SharePoint.
* Confident and professional when handling telephone enquiries.
* Strong organisational skills and close attention to detail.
* Good written and verbal communication skills.
The candidates from the following background will be considered:
* Business Rates Administrator, Business Rates Coordinator, Business Rates Officer, Council Tax Officer, Business Rates Executive, Business Rates Manager, Property Tax Administrator, Rates Management Officer, Business Rates Clerk, Property Tax Officer or in a similar role.
Shift:
* Monday - Friday: 9:00am - 5:30pm
Whats on offer:
* Competitive salary
* Workplace pension
* Free on-site parking
* Convenient transport links
* A friendly and supportive working environment
* Opportunities for professional development and career progression
Apply today for this opportunity to develop your experience in property administration and business rates within a supportive property management team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
General Manager – Multi-Concept Hospitality Nashville, TN $85,000–$120,000 + Bonus & BenefitsWe’re partnered with an exciting multi-concept hospitality operation in Nashville looking for a General Manager to oversee the full property.This is a unique opportunity to lead multiple concepts under one roof - from upscale-casual dining and elevated cocktails to a lively, music-driven restaurant with a steakhouse-inspired menu.You’ll oversee the teams, operations, and overall guest experience across the property, making sure each concept feels unique while maintaining a consistently high level of hospitality.What You’ll Be Doing
Lead day-to-day operations across all three conceptsOversee and develop a large, diverse hospitality teamDrive guest experience, service standards, and overall performanceManage scheduling, labor, financials, inventory, and operational controlsWork closely with culinary and beverage leadershipMaintain consistency while allowing each concept to have its own identityDrive sales, profitability, and guest loyalty across the property
What We’re Looking For
Strong General Manager or senior multi-unit restaurant leadership experienceExperience managing high-volume, full-service hospitality operationsStrong financial and operational understandingExcellent people leadership and coaching skillsConfident, energetic presence with a genuine passion for hospitality
....Read more...
An exciting opportunity has arisen for a Business Rates Administrator to join a well-established investment and development firm with a proven track record in the commercial property market.
As a Business Rates Administrator, you will manage business rates administration, check billing accuracy, resolve queries with local authorities and maintain property records.
This full-time permanent role offers a salary of £30,000 (Negotiable) and benefits. We are looking for a candidate who can join as soon as possible.
You will be responsible for:
* Reviewing business rates bills issued by local authorities to verify their accuracy.
* Managing rates-related email inboxes and responding to queries and disputes raised by billing authorities.
* Providing lease agreements to local authorities where properties are occupied and applying available methods to mitigate rates on vacant properties.
* Maintaining and updating spreadsheets to ensure accurate business rates records across the property portfolio.
* Working closely with asset, property and valuation managers to support business rates management.
* Undertaking additional duties as required to support the smooth running of the department.
What we are looking for:
* Ideally have 1-2 years of experiencein business rates / Property Tax
* Skilled in Microsoft Office, particularly Excel, Word, Outlook and SharePoint.
* Confident and professional when handling telephone enquiries.
* Strong organisational skills and close attention to detail.
* Good written and verbal communication skills.
The candidates from the following background will be considered:
* Business Rates Administrator, Business Rates Coordinator, Business Rates Officer, Council Tax Officer, Business Rates Executive, Business Rates Manager, Property Tax Administrator, Rates Management Officer, Business Rates Clerk, Property Tax Officeror in a similar role.
Shift:
* Monday - Friday: 9:00am - 5:30pm
Whats on offer:
* Competitive salary
* Workplace pension
* Free on-site parking
* Convenient transport links
* A friendly and supportive working environment
* Opportunities for professional development and career progression
Apply today for this opportunity to develop your experience in property administration and business rates within a supportive property management team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
General Manager –Elevated RestaurantAtlanta, GA $85,000–$120,000 + Bonus & BenefitsWe’re partnered with an exciting hospitality group with locations across the multiple States with different concepts. We are working with them to help find a strong General Manager to overlook one of their elevated dining concepts in Atlants!This is a unique opportunity to lead upscale dining and elevated cocktails to a lively restaurant. You’ll oversee the teams, operations, and overall guest experience across the property, making sure each concept feels unique while maintaining a consistently high level of hospitality.What You’ll Be Doing
Lead day-to-day operations across restaurantOversee and develop a large, diverse hospitality teamDrive guest experience, service standards, and overall performanceManage scheduling, labor, financials, inventory, and operational controlsWork closely with culinary and beverage leadershipMaintain consistency while allowing each concept to have its own identityDrive sales, profitability, and guest loyalty across the property
What We’re Looking For
Strong General Manager or senior restaurant leadership experienceExperience managing high-volume, full-service hospitality operationsStrong financial and operational understandingExcellent people leadership and coaching skillsConfident, energetic presence with a genuine passion for hospitality
....Read more...
BUSINESS DEVELOPMENT MANAGERMANCHESTER£35,000–£40,000 BASIC + UNCAPPED COMMISSION + £80,000+ OTE
Are you a Business Development Manager with experience selling facilities management, commercial cleaning or outsourced services?
Get Recruited is partnering with an established, growing facilities management provider to recruit a Business Development Manager.
Supporting customers across commercial offices, manufacturing, education, logistics, warehousing and retail, the business provides contract services that help clients maintain clean, safe and well-managed premises.
With ongoing investment in digital marketing, lead generation and sales technology, this Business Development Manager opportunity offers warm enquiries, direct access to commercial leadership and significant earning potential.
This position would suit a Business Development Manager, Facilities Sales Manager, Commercial Cleaning Sales Manager or New Business Manager who understands service-led sales and can turn customer requirements into profitable, long-term contracts.
THE OPPORTUNITY:
As Business Development Manager, you’ll work with facilities managers, property managers, procurement teams and business leaders to understand their sites, assess service requirements and develop tailored proposals.
Your focus will be qualifying and converting inbound and marketing-generated enquiries, alongside developing opportunities through referrals, networking and selected tenders.
Reporting to the Commercial Director, the Business Development Manager will work closely with Operations and Finance to ensure each proposal reflects the practical requirements of the site, protects margins and supports a successful mobilisation.
THE BUSINESS DEVELOPMENT MANAGER ROLE:
Win new facilities management and commercial cleaning contracts across a range of commercial sectors.
Qualify warm enquiries, understanding the customer’s premises, current arrangements and reasons for reviewing their provider.
Build relationships with facilities managers, estates teams, property managers and procurement decision-makers.
Conduct site surveys to assess service scope, staffing levels, equipment, access arrangements and operational requirements.
Develop tailored proposals that address service quality, reliability, value for money and customer expectations.
Work with Operations and Finance to prepare accurate costings, pricing models and tender submissions.
Present proposals, negotiate commercial terms and convert opportunities into recurring service contracts and one-off projects.
Identify opportunities across additional sites and complementary facilities services.
Maintain accurate CRM records, manage follow-up activity and provide realistic sales forecasts.
Coordinate clear operational handovers covering service specifications, staffing assumptions, customer commitments and mobilisation requirements.
Achieve agreed revenue, gross profit and conversion targets.
THE PERSON:
Experience as a Business Development Manager, Facilities Sales Manager, Commercial Cleaning Sales Manager, Sales Manager or New Business Manager.
A background selling facilities management, contract cleaning or related outsourced services would be particularly advantageous.
A proven track record of winning recurring B2B service contracts and managing the full sales process.
Confident conducting site visits, identifying customer requirements and translating these into clear service proposals.
Strong commercial awareness, with an understanding of labour costs, service delivery costs, margins and contract values.
Able to build credibility with facilities, estates, property and procurement professionals.
Comfortable discussing service standards, contract expectations and operational delivery with customers and internal teams.
Organised and proactive, with strong proposal writing, follow-up and pipeline management skills.
A full UK driving licence and willingness to travel nationally.
THE BENEFITS:
£35,000–£40,000 basic salary.
Uncapped commission, with indicative OTE of £80,000+ depending on performance.
Warm enquiries supported by ongoing marketing investment.
Free parking.
Company pension scheme.
Team events and socials.
Training, development and progression opportunities.
Direct access to senior commercial leadership.
Modern CRM, reporting and proposal tools.
The opportunity to sell facilities services supported by technology, robotics and automation.
TO APPLY:
If you’re a Business Development Manager, Facilities Sales Manager or Commercial Cleaning Sales Manager looking for your next opportunity, send your CV to Get Recruited for consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Regional Director of OperationsStart: ASAPLanguages: German Fluent ( non negotiable) and EnglishLocation: Frankfurt, Dresden ,Leipzig, Heidelberg, BerlinSalary: €100.000 - €110.000 + bonusTravel: Frequent travel between German properties, with future travel to Poland and AustriaI am seeking an experienced Regional Operations Director to lead a multi-property portfolio of urban aparthotels across Germany, with responsibility expanding to new openings in Warsaw in 2027 and Vienna in 2028.The role will oversee hotel operations, financial performance, guest experience, and leadership development across multiple properties.You will work closely with General Managers, ensuring they own and improve their property results, particularly guest feedback and online reputation.Candidates must also demonstrate strong guest-review performance: a current Booking.com score of 8.8 or higher at the property or portfolio level is a mandatory qualification threshold. Candidates with scores below 8.8 will not be considered.What You’ll Do
Lead operational performance across a multi-property portfolio, partnering with General Managers and local teams.Set clear accountability for guest satisfaction, service quality, and online review performance.Build operational plans that improve financial results, efficiency, consistency, and guest experience.Oversee budgets, forecasting, revenue performance, and profitability across properties.Support General Managers in analysing guest feedback, identifying root causes, and delivering measurable improvements.Provide leadership on F&B operations, ensuring strong guest experiences and commercial performance.Work with Sales, Marketing, Finance, HR, and F&B teams to strengthen property performance and customer loyalty.Lead operational readiness for new openings in Warsaw and Vienna, ensuring teams, systems, and standards are in place.Develop and retain high-performing teams, supporting succession planning and leadership growth.Adapt operational priorities to local market conditions while maintaining consistent brand standards.
What You’ll Bring
At least five years of multi-property leadership experience, such as Regional Operations Director, Cluster General Manager, or a comparable senior role.A proven record of leading operations across multiple hotels or aparthotels.Fluent German and English; both are non-negotiable.A current Booking.com score of 8.8 or higher at the property or portfolio level, supported by evidence of strong guest-review performance.Experience managing F&B operations.Strong financial skills, including budgeting, forecasting, and improving operational efficiency.A track record of developing General Managers and building engaged, accountable teams.Experience supporting openings, growth, and organisational change.Strong knowledge of European hospitality markets; knowledge of the Polish market is an advantage.Willingness to travel frequently across Germany and, as the portfolio expands, to Poland and Austria.
Leadership ApproachYou are a visible, hands-on leader who sets clear expectations, coaches General Managers, and uses guest feedback and operating results to guide improvement. You combine strategic judgement with practical problem-solving and are comfortable leading teams through growth and change.
Seniority Level
Director
Industry
HospitalityHotels and Motels
Employment Type
Full-time
Skills
SalesReadinessOperational PlanningEnglishSuccession PlanningHospitality IndustryOnline ContentOperational EfficiencyFinancial Results
....Read more...
Regional Director of OperationsStart: ASAPLanguages: German Fluent ( non negotiable) and EnglishLocation: Frankfurt, Dresden ,Leipzig, Heidelberg, BerlinSalary: €100.000 - €110.000 + bonusTravel: Frequent travel between German properties, with future travel to Poland and AustriaI am seeking an experienced Regional Operations Director to lead a multi-property portfolio of urban aparthotels across Germany, with responsibility expanding to new openings in Warsaw in 2027 and Vienna in 2028.The role will oversee hotel operations, financial performance, guest experience, and leadership development across multiple properties.You will work closely with General Managers, ensuring they own and improve their property results, particularly guest feedback and online reputation.Candidates must also demonstrate strong guest-review performance: a current Booking.com score of 8.8 or higher at the property or portfolio level is a mandatory qualification threshold. Candidates with scores below 8.8 will not be considered.What You’ll Do
Lead operational performance across a multi-property portfolio, partnering with General Managers and local teams.Set clear accountability for guest satisfaction, service quality, and online review performance.Build operational plans that improve financial results, efficiency, consistency, and guest experience.Oversee budgets, forecasting, revenue performance, and profitability across properties.Support General Managers in analysing guest feedback, identifying root causes, and delivering measurable improvements.Provide leadership on F&B operations, ensuring strong guest experiences and commercial performance.Work with Sales, Marketing, Finance, HR, and F&B teams to strengthen property performance and customer loyalty.Lead operational readiness for new openings in Warsaw and Vienna, ensuring teams, systems, and standards are in place.Develop and retain high-performing teams, supporting succession planning and leadership growth.Adapt operational priorities to local market conditions while maintaining consistent brand standards.
What You’ll Bring
At least five years of multi-property leadership experience, such as Regional Operations Director, Cluster General Manager, or a comparable senior role.A proven record of leading operations across multiple hotels or aparthotels.Fluent German and English; both are non-negotiable.A current Booking.com score of 8.8 or higher at the property or portfolio level, supported by evidence of strong guest-review performance.Experience managing F&B operations.Strong financial skills, including budgeting, forecasting, and improving operational efficiency.A track record of developing General Managers and building engaged, accountable teams.Experience supporting openings, growth, and organisational change.Strong knowledge of European hospitality markets; knowledge of the Polish market is an advantage.Willingness to travel frequently across Germany and, as the portfolio expands, to Poland and Austria.
Leadership ApproachYou are a visible, hands-on leader who sets clear expectations, coaches General Managers, and uses guest feedback and operating results to guide improvement. You combine strategic judgement with practical problem-solving and are comfortable leading teams through growth and change.
Seniority Level
Director
Industry
HospitalityHotels and Motels
Employment Type
Full-time
Skills
SalesReadinessOperational PlanningEnglishSuccession PlanningHospitality IndustryOnline ContentOperational EfficiencyFinancial Results
....Read more...
Regional Director of OperationsStart: ASAPLanguages: German Fluent ( non negotiable) and EnglishLocation: Frankfurt, Dresden ,Leipzig, Heidelberg, BerlinSalary: €100.000 - €110.000 + bonusTravel: Frequent travel between German properties, with future travel to Poland and AustriaI am seeking an experienced Regional Operations Director to lead a multi-property portfolio of urban aparthotels across Germany, with responsibility expanding to new openings in Warsaw in 2027 and Vienna in 2028.The role will oversee hotel operations, financial performance, guest experience, and leadership development across multiple properties.You will work closely with General Managers, ensuring they own and improve their property results, particularly guest feedback and online reputation.Candidates must also demonstrate strong guest-review performance: a current Booking.com score of 8.8 or higher at the property or portfolio level is a mandatory qualification threshold. Candidates with scores below 8.8 will not be considered.What You’ll Do
Lead operational performance across a multi-property portfolio, partnering with General Managers and local teams.Set clear accountability for guest satisfaction, service quality, and online review performance.Build operational plans that improve financial results, efficiency, consistency, and guest experience.Oversee budgets, forecasting, revenue performance, and profitability across properties.Support General Managers in analysing guest feedback, identifying root causes, and delivering measurable improvements.Provide leadership on F&B operations, ensuring strong guest experiences and commercial performance.Work with Sales, Marketing, Finance, HR, and F&B teams to strengthen property performance and customer loyalty.Lead operational readiness for new openings in Warsaw and Vienna, ensuring teams, systems, and standards are in place.Develop and retain high-performing teams, supporting succession planning and leadership growth.Adapt operational priorities to local market conditions while maintaining consistent brand standards.
What You’ll Bring
At least five years of multi-property leadership experience, such as Regional Operations Director, Cluster General Manager, or a comparable senior role.A proven record of leading operations across multiple hotels or aparthotels.Fluent German and English; both are non-negotiable.A current Booking.com score of 8.8 or higher at the property or portfolio level, supported by evidence of strong guest-review performance.Experience managing F&B operations.Strong financial skills, including budgeting, forecasting, and improving operational efficiency.A track record of developing General Managers and building engaged, accountable teams.Experience supporting openings, growth, and organisational change.Strong knowledge of European hospitality markets; knowledge of the Polish market is an advantage.Willingness to travel frequently across Germany and, as the portfolio expands, to Poland and Austria.
Leadership ApproachYou are a visible, hands-on leader who sets clear expectations, coaches General Managers, and uses guest feedback and operating results to guide improvement. You combine strategic judgement with practical problem-solving and are comfortable leading teams through growth and change.
Seniority Level
Director
Industry
HospitalityHotels and Motels
Employment Type
Full-time
Skills
SalesReadinessOperational PlanningEnglishSuccession PlanningHospitality IndustryOnline ContentOperational EfficiencyFinancial Results
....Read more...
Regional Director of OperationsStart: ASAPLanguages: German Fluent ( non negotiable) and EnglishLocation: Frankfurt, Dresden ,Leipzig, Heidelberg, BerlinSalary: €100.000 - €110.000 + bonusTravel: Frequent travel between German properties, with future travel to Poland and AustriaI am seeking an experienced Regional Operations Director to lead a multi-property portfolio of urban aparthotels across Germany, with responsibility expanding to new openings in Warsaw in 2027 and Vienna in 2028.The role will oversee hotel operations, financial performance, guest experience, and leadership development across multiple properties.You will work closely with General Managers, ensuring they own and improve their property results, particularly guest feedback and online reputation.Candidates must also demonstrate strong guest-review performance: a current Booking.com score of 8.8 or higher at the property or portfolio level is a mandatory qualification threshold. Candidates with scores below 8.8 will not be considered.What You’ll Do
Lead operational performance across a multi-property portfolio, partnering with General Managers and local teams.Set clear accountability for guest satisfaction, service quality, and online review performance.Build operational plans that improve financial results, efficiency, consistency, and guest experience.Oversee budgets, forecasting, revenue performance, and profitability across properties.Support General Managers in analysing guest feedback, identifying root causes, and delivering measurable improvements.Provide leadership on F&B operations, ensuring strong guest experiences and commercial performance.Work with Sales, Marketing, Finance, HR, and F&B teams to strengthen property performance and customer loyalty.Lead operational readiness for new openings in Warsaw and Vienna, ensuring teams, systems, and standards are in place.Develop and retain high-performing teams, supporting succession planning and leadership growth.Adapt operational priorities to local market conditions while maintaining consistent brand standards.
What You’ll Bring
At least five years of multi-property leadership experience, such as Regional Operations Director, Cluster General Manager, or a comparable senior role.A proven record of leading operations across multiple hotels or aparthotels.Fluent German and English; both are non-negotiable.A current Booking.com score of 8.8 or higher at the property or portfolio level, supported by evidence of strong guest-review performance.Experience managing F&B operations.Strong financial skills, including budgeting, forecasting, and improving operational efficiency.A track record of developing General Managers and building engaged, accountable teams.Experience supporting openings, growth, and organisational change.Strong knowledge of European hospitality markets; knowledge of the Polish market is an advantage.Willingness to travel frequently across Germany and, as the portfolio expands, to Poland and Austria.
Leadership ApproachYou are a visible, hands-on leader who sets clear expectations, coaches General Managers, and uses guest feedback and operating results to guide improvement. You combine strategic judgement with practical problem-solving and are comfortable leading teams through growth and change.
Seniority Level
Director
Industry
HospitalityHotels and Motels
Employment Type
Full-time
Skills
SalesReadinessOperational PlanningEnglishSuccession PlanningHospitality IndustryOnline ContentOperational EfficiencyFinancial Results
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Regional Director of OperationsStart: ASAPLanguages: German Fluent ( non negotiable) and EnglishLocation: Frankfurt, Dresden ,Leipzig, Heidelberg, BerlinSalary: €100.000 - €110.000 + bonusTravel: Frequent travel between German properties, with future travel to Poland and AustriaI am seeking an experienced Regional Operations Director to lead a multi-property portfolio of urban aparthotels across Germany, with responsibility expanding to new openings in Warsaw in 2027 and Vienna in 2028.The role will oversee hotel operations, financial performance, guest experience, and leadership development across multiple properties.You will work closely with General Managers, ensuring they own and improve their property results, particularly guest feedback and online reputation.Candidates must also demonstrate strong guest-review performance: a current Booking.com score of 8.8 or higher at the property or portfolio level is a mandatory qualification threshold. Candidates with scores below 8.8 will not be considered.What You’ll Do
Lead operational performance across a multi-property portfolio, partnering with General Managers and local teams.Set clear accountability for guest satisfaction, service quality, and online review performance.Build operational plans that improve financial results, efficiency, consistency, and guest experience.Oversee budgets, forecasting, revenue performance, and profitability across properties.Support General Managers in analysing guest feedback, identifying root causes, and delivering measurable improvements.Provide leadership on F&B operations, ensuring strong guest experiences and commercial performance.Work with Sales, Marketing, Finance, HR, and F&B teams to strengthen property performance and customer loyalty.Lead operational readiness for new openings in Warsaw and Vienna, ensuring teams, systems, and standards are in place.Develop and retain high-performing teams, supporting succession planning and leadership growth.Adapt operational priorities to local market conditions while maintaining consistent brand standards.
What You’ll Bring
At least five years of multi-property leadership experience, such as Regional Operations Director, Cluster General Manager, or a comparable senior role.A proven record of leading operations across multiple hotels or aparthotels.Fluent German and English; both are non-negotiable.A current Booking.com score of 8.8 or higher at the property or portfolio level, supported by evidence of strong guest-review performance.Experience managing F&B operations.Strong financial skills, including budgeting, forecasting, and improving operational efficiency.A track record of developing General Managers and building engaged, accountable teams.Experience supporting openings, growth, and organisational change.Strong knowledge of European hospitality markets; knowledge of the Polish market is an advantage.Willingness to travel frequently across Germany and, as the portfolio expands, to Poland and Austria.
Leadership ApproachYou are a visible, hands-on leader who sets clear expectations, coaches General Managers, and uses guest feedback and operating results to guide improvement. You combine strategic judgement with practical problem-solving and are comfortable leading teams through growth and change.
Seniority Level
Director
Industry
HospitalityHotels and Motels
Employment Type
Full-time
Skills
SalesReadinessOperational PlanningEnglishSuccession PlanningHospitality IndustryOnline ContentOperational EfficiencyFinancial Results
....Read more...
Accommodation Manager – Killarney - €45,000
MLR is delighted to present an exciting opportunity for an experienced Accommodation Manager to join a well-established hotel in the heart of Killarney, one of Ireland’s most popular hospitality destinations.
Reporting directly to the Group Executive Housekeeping Manager, the successful candidate will play a key role in overseeing the day-to-day running of the accommodation department, ensuring the highest standards of cleanliness, presentation and guest satisfaction throughout the property.
This is a hands-on leadership role, ideal for a strong Assistant Accommodation Manager ready to take the next step in their career, or an experienced Accommodation Manager looking for a new challenge. You will be responsible for supporting and developing the housekeeping team, managing daily operations, maintaining quality standards and ensuring the department runs efficiently in a busy hotel environment.
Accommodation is also available at a small cost for the successful candidate, should relocation or local accommodation assistance be required.
If you are a motivated hospitality professional with strong leadership skills, excellent attention to detail and a passion for maintaining exceptional standards, this is an excellent opportunity to take the next step in your career with a leading hotel in Killarney.....Read more...
Role: Deputy Home ManagerSetting: ResidentialCare HomeLocation: WirralHours: DAYS (40.5)Are you an experienced care professional ready to take the next step in your career?A well-established care provider is seeking a Deputy Care Home Manager to support the running of a residential care home in Wirral.Set within a beautiful period property surrounded by landscaped gardens, this welcoming home offers a comfortable environment with dedicated dementia care facilities, spacious lounges and outdoor spaces for residents to enjoy.This is an excellent opportunity to join an established team and make a real difference to residents’ lives.This role would suit an experienced Deputy Manager, Unit Manager or Team Leader looking to progress their career within residential care.About You
Previous experience as a Deputy Manager, Unit Manager or Team Leader within a residential care home is essential.NVQ Level 3 in Health & Social CareStrong leadership skills within a healthcare settingUnrestricted UK Right to Work; please note this role is not eligible for visa sponsorship
Benefits
£2,000 welcome bonus*Free onsite parkingOngoing professional developmentRefer-a-Friend bonus schemeRange of retail discounts
*T&Cs apply....Read more...
General ManagerSalary: Up to $120,000 + 20% Bonus Location: Bristol, VA Benefits / 401(k) / PTO / Relocation Assistance: Competitive benefits, 401(k), paid time off, and relocation support availablePosition OverviewWe are seeking a results-driven General Manager to oversee a full-service hospitality property with a strong emphasis on food and beverage operations. This position is ideal for a leader who understands regional markets, values team culture, and can drive consistent operational and financial performance.Key Responsibilities
Lead all operational departments with a focus on guest satisfaction and service consistencyOversee food and beverage operations to ensure quality, profitability, and efficiencyManage budgets, labor controls, and financial reportingBuild strong relationships with guests, community partners, and ownershipCoach and develop department leaders to drive accountability and performanceMonitor and respond to guest feedback to enhance the overall experience
Qualifications
Previous General Manager experience in hospitalityFood and Beverage leadership experience requiredStrong knowledge of regional or destination-driven markets preferredHands-on leadership style with strong communication skills
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TECHNICAL SALES MANAGER – COMMERCIAL LANDSCAPINGMANCHESTER, HYBRID£40,000–£50,000 BASIC + BONUS + EXCELLENT BENEFITSHIGHER BASIC SALARY AVAILABLE FOR DIRECT INDUSTRY EXPERIENCE
Can you turn technical requirements into tailored proposals and lasting customer relationships?
Get Recruited is partnering with an established commercial landscaping business to recruit a Technical Sales Manager as it invests in its sales team and plans its next stage of growth.
Providing soft and hard landscaping, grounds maintenance and tree management, the business supports commercial clients, local authorities and sports facilities.
This Technical Sales Manager opportunity combines consultative selling, technical discussions and new business development. You’ll work with customers to understand their requirements, drawing on internal expertise to develop proposals for landscaping projects and ongoing maintenance contracts.
The position would suit a Technical Sales Manager, Business Development Manager, Commercial Sales Manager or Sales Manager from landscaping, construction, environmental services or a related technical sector.
THE OPPORTUNITY:
As Technical Sales Manager, you’ll build relationships with prospective and existing customers, understand their project and service requirements, and develop opportunities through to contract award.
Working closely with design, landscaping, operational and tender teams, the Technical Sales Manager will help translate customer requirements into clear, commercially attractive proposals.
The business is also exploring how AI tools, sales systems and prospect data can improve targeting, lead generation and follow-up, giving the Technical Sales Manager an opportunity to contribute to the development of its sales approach.
THE TECHNICAL SALES MANAGER ROLE:
Identify prospective customers across commercial property, construction, local authorities and sports facilities.
Build relationships with architects, property teams and other key decision-makers.
Understand customer requirements across soft landscaping, hard landscaping, grounds maintenance and tree management.
Work with technical and design colleagues to develop suitable service proposals.
Coordinate information for quotations, proposals and tender submissions.
Explain proposed solutions clearly, respond to customer questions and negotiate commercial terms.
Manage opportunities from initial discussion through to contract award and operational handover.
Develop existing accounts and identify opportunities to introduce additional services.
Use CRM systems, prospect data and AI tools to support research, targeting and follow-up.
Maintain an accurate pipeline and provide clear updates on progress.
THE PERSON:
Experience as a Technical Sales Manager, Business Development Manager, Commercial Sales Manager, Sales Manager or in a related technical commercial role.
A background in commercial landscaping, grounds maintenance, construction, environmental services or a closely related industry.
An understanding of landscaping projects, landscape design or commercial maintenance contracts would be particularly valuable.
Direct industry experience could attract a basic salary above the advertised range.
Confidence discussing customer requirements and working with specialists to develop practical proposals.
The ability to explain technical information clearly and build credibility with decision-makers.
A proactive approach to identifying opportunities, developing relationships and winning business.
Strong organisation, commercial awareness and follow-up.
Experience with AI tools, CRM systems, prospect data or targeted marketing would be advantageous.
Bid Managers or Tender Managers with technical knowledge and an ambition to move into sales are also encouraged to apply.
For a Technical Sales Manager looking for ownership and progression, this is an opportunity to help grow an established business with a varied service offering.
THE BENEFITS:
£40,000–£50,000 basic salary, with more available for direct industry experience.
Performance-related bonus.
Flexible hybrid working arrangements.
20 days annual leave plus bank holidays, increasing with service.
Free gym / golf membership for you and a nominated person, depending on location.
Employee health cash plan.
Pension scheme and company sick pay.
Training, development and career progression.
TO APPLY:
If you’re a Technical Sales Manager, Business Development Manager or Commercial Sales Manager looking for your next opportunity, send your CV to Get Recruited.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
RESTAURANT GENERAL MANAGERChicago, IL | $80,000–$100,000 + BenefitsI am hiring on behalf of a luxury hotel in Chicago for an experienced Restaurant General Manager to lead one of the property’s flagship dining operations.The ideal candidate will have a strong background in luxury hotels, upscale restaurants, or high-end hospitality environments, with proven experience leading a busy restaurant operation and developing high-performing teams.Key Responsibilities:
Lead the day-to-day restaurant operation, ensuring exceptional guest service and hospitality standards.Recruit, train, coach, and develop the restaurant team.Oversee service standards, staffing, scheduling, and operational performance.Drive revenue, profitability, and overall financial performance.Work closely with culinary and hotel leadership to ensure seamless food and beverage operations.Maintain strong relationships with guests and create a consistently elevated dining experience.Ensure compliance with health, safety, and company standards.Support events, private dining, and other hotel F&B initiatives as required.
Ideal Candidate:
Previous Restaurant General Manager or senior restaurant leadership experience.Luxury hotel, upscale restaurant, or fine-dining background preferred.Strong knowledge of restaurant operations, financials, and labour management.Proven ability to lead and develop a large, service-focused team.Excellent communication and guest-relations skills.Professional, hands-on leadership style with a strong attention to detail.
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RESTAURANT GENERAL MANAGERChicago, IL | $80,000–$100,000 + BenefitsI am hiring on behalf of a luxury hotel in Chicago for an experienced Restaurant General Manager to lead one of the property’s flagship dining operations.The ideal candidate will have a strong background in luxury hotels, upscale restaurants, or high-end hospitality environments, with proven experience leading a busy restaurant operation and developing high-performing teams.Key Responsibilities:
Lead the day-to-day restaurant operation, ensuring exceptional guest service and hospitality standards.Recruit, train, coach, and develop the restaurant team.Oversee service standards, staffing, scheduling, and operational performance.Drive revenue, profitability, and overall financial performance.Work closely with culinary and hotel leadership to ensure seamless food and beverage operations.Maintain strong relationships with guests and create a consistently elevated dining experience.Ensure compliance with health, safety, and company standards.Support events, private dining, and other hotel F&B initiatives as required.
Ideal Candidate:
Previous Restaurant General Manager or senior restaurant leadership experience.Luxury hotel, upscale restaurant, or fine-dining background preferred.Strong knowledge of restaurant operations, financials, and labour management.Proven ability to lead and develop a large, service-focused team.Excellent communication and guest-relations skills.Professional, hands-on leadership style with a strong attention to detail.
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Fit Out Supervisor - Client Direct / Property Management - Flagship Building - London (City) - Fixed Term Contract - Up to £67,500 + Bonus/Package Exciting opportunity to work for an establish Property Manager company based in London. As the Fit-out Supervisor you will be a key experienced member of the property engineering team, carrying out duties as part of tenants and landlord fit-out, as directed by the engineering management team. You will coordinate between the tenant’s project team and M&E consultants. You will supervise a wide range of tasks on Landlord plant and equipment including electrical, mechanical, water treatment, domestic systems, cooling towers and HVAC plant. All work must be performed to the highest standard to ensure excellent service continues for tenants and building users. In return the company is offering a fixed term contract until August 2027, Up to £67,500, + Bonus/Package.Hours of workMonday to Friday - 08:00am to 17:30pmKey duties & ResponsibilitiesReview contractor and tenant RAMS, issue and control permits to work.Review and monitor access into landlord areas and plantrooms.Maintain effective communication with the appointed fit out coordinator and M&E consultants.Attend fit out meetings with the tenants, their contractors and fit out coordinator.Monitor the tenant’s fit-out project, identifying any potential impacts to the base build infrastructure.Undertake and supervise tasks as directed by the engineering management team and provide assistance to fit out coordinator, ensuring all work is carried out to required codes of practices and standards.Verify commissioning and any integrations to base build systems, ensuring systems and O&M are updated.Ensure the CAFM system is updated with sufficient information following any reactive tasks.Carry out fault finding, diagnostics and rectification on HVAC systems, escalating where necessary.Maintain effective communication with the shift and engineering management team including plant status, isolations, ongoing work and standards of housekeeping including risers.Plant areas, workshops, stores and changing areas are kept to the highest standards of housekeeping.Supervision and monitoring of contractors carrying out work and or fit out contractors.Always uphold the integrity of the company and ensure the provision of high levels of customer services are provided.Maintain effective reporting including critical plant status, plant isolations, issues arising, ongoing works, special task requests, and standard of housekeeping.Ensure the accurate and timely completion of logbooks on completion of any related activities.Ensure that specialist contractor service reports are signed off where necessary, that quality of work has been inspected, and faults/recommendations are escalated to the management team.Escalate any defects and incidents immediately to engineering management.Complete any site-specific system training as directed by your line manager.Complete relevant Competent Persons Assessment within relevant discipline, within the agreed timeframe.Ensure any parts required are clearly and accurately stated and any difficulties encountered with engineering activities are reported to the Engineering Management team.Act as an Authorised Person as and when required, in accordance with the Company Safety Rules and Procedures.Operation, diagnostics and fault finding for the following: HVAC plant – Pumps, motors, actuators, air handling units, pipework,fixtures and fittings, Public health systems and equipment – Taps, WHB, TMV’s, waterheaters, domestic hot and cold water, drainage systems, Boilers and Heating systems, Water treatment plant incl. cooling towers, Building Management and Energy Management Systems and Electrical systems and equipment.RequirementsC&G, Level 3 or similar qualifications in electrical, mechanical or plumbing and heating.IOSH Managing SafelyProficient in the use of CAFM systems to complete reactive work ordersProficiency in MS Office (Word, Excel, PowerPoint)Analytical mindset, able to interpret data to drive continuous improvement and service efficiencyInitiative to suggest and develop new ideas to increase efficiency and cost savings.Ability to prioritise tasks to meet deadlinesStrong communication skills and the ability to deal with staff at all levelsExperience of supervising large engineering teams and or fit out teamsAble to commit to the FTC (August 2027)DesirableExperience of system modifications and minor installationsProject supervision of M&E fit-outs.Awareness of the Tenant and landlord relationship within multi-occupied propertiesUnderstanding of energy management systems and energy reduction initiativesPASMA and IPAF qualificationsFirst aid trainingAuthorised Person in Electrical or Mechanical discipline....Read more...
Housekeeping ManagerLocation: Menlo Park, CA Salary: $70,500–$80,000 Compensation: Full-time, annual salary Package: Benefits package, PTO, and additional employee benefitsI am hiring on behalf of a luxury property in Menlo Park, California, seeking an experienced Housekeeping Manager to oversee daily housekeeping operations and ensure consistently high standards across guest rooms and public areas.This is a hands-on leadership position for an individual who understands luxury hospitality and can effectively lead a housekeeping team while maintaining exceptional standards of cleanliness, efficiency, and guest service.Key Responsibilities:
Oversee daily housekeeping operations and team assignments.Supervise, coach, and support housekeeping associates and supervisors.Inspect guest rooms, suites, and public areas to ensure luxury standards are consistently maintained.Coordinate room readiness with Front Office and other departments.Assist with scheduling, staffing, training, and performance management.Maintain appropriate levels of linen, supplies, and housekeeping inventory.Ensure proper key control and departmental procedures are followed.Address guest requests and housekeeping-related concerns promptly.Assist with departmental projects and operational initiatives.Support the Director of Housekeeping and assume additional responsibility when required.
Requirements:
Previous housekeeping supervisory or management experience in an upscale or luxury hotel.Strong understanding of hotel housekeeping operations.Excellent leadership, communication, and organizational skills.Hands-on approach with a strong attention to detail.Spanish-speaking ability is required.Ability to work a flexible schedule, including weekends and holidays.Professional presentation and a genuine commitment to maintaining high guest service standards.
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