TelesalesTemporary£12.59p/hMonday to Thursday 8.30am to 4.30pm and Friday 8.30am to 4pmOffice BasedWakefield Winsearch UK is currently working with a client based in Wakefield to appoint a Customer Service Advisor to support within the Sales Operations Team. This is a temporary role and will be office based.Working within the Sales Operations function, you will be making on average 40-50 calls a day and assist in qualifying sales leads for the sales team.You will be responsible for:
Convert enquiries into sales with the ability to see every contact as an opportunityAssist in the development of the CRM customer database through everyday working while still achieving agreed targetsManaging sales leads and opportunities from internal dataIdentifying viable sales opportunities, creating on-call sale, and creating Sales Representative appointmentsActing as an internal support for the Field sales team in conjunction with your everyday dutiesEnsuring all customer data handled is of the highest quality and is accurately maintained in CRM systemMaintaining the quality of each sales call to the highest level of professionalism.Maintain and develop clean and concise dataTo work co-operatively with colleagues to ensure that the function operates consistently and effectively in the implementation and application of all departmental procedures and policies.Ensuring that services are delivered in line with relevant legislation, objectives and policies including those relating to Equality & Diversity, Customer Care and Health & SafetyTo undertake such other duties as may be required from time to time that reasonably fall within the scope and grade of the post.To represent the department at internal and external meetings, courses, seminars, and conferences as requiredEnsuring the team comply with Data Protection requirements when sharing confidential/sensitive personal dataTo keep self and colleagues up to date with information, training, and development opportunities appropriate to maintaining and developing professional service standards
Qualifications and Requirements
A good organiser with an eye for detailLikes to work to targetsAbility to plan and organise your workload in a pressurised situation and stretching targetsAbility to plan ahead and be reactive to adverse situationsThe ability to multi-task and assist across the Sales department if requiredBuild internal relationships with other employeesTake part in cross-functional teams to improve the effectiveness and efficiency of our procedures
Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn. Consultant – April Bryan – april.bryan@winsearch.uk ComHOur clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
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