Provide administrative support to the sales team
Process sales orders, quotes, and invoices accurately and in a timely manner
Maintain and update customer records and CRM systems
Coordinate with other departments (e.g. logistics, finance, marketing) to ensure customer satisfaction
Respond to customer enquiries via phone, email, or in person
Assist in the preparation and follow-up of sales proposals
Liaise with the warehouse regarding stock availability
Support the onboarding of new customers and manage after-sales support
Training:
You will be training on the job as you learn the role with your manager
Also off the job training minimum 6 hours per week, this can be done at work, working on assignments, research, other departments within the company
Monthly online workshop which you have attended one day per month, with your tutor
Training Outcome:
Full time employment with a fanstastic company
Excellent skills and knowledge in your employers sector
Opportunitry for career growth
Sales / Customer Service Administrator
Can progress into senior sales, Team Leader of the sales admin team, Sales Office Manager
Employer Description:SEBDEN, founded as a privately owned independent in the 1990’s, has grown successfully both organically and through strategic acquisitions, with an ongoing investment programme resulting in a continuous improvement in production, efficiency and competitiveness.
SEBDEN are now the largest privately owned mill-independent steel processors and stockholders of the mill and reversing mill plate products in the UK & Ireland with annual sales across the market of over £275m with supplies sourced from mills world wide.
SEBDEN have a combined processing capacity in excess of 50,000 tonnes per month and sell over 300,000 tonnes of steel a year from seven strategically placed locations nationwide, carrying up to 60,000 tonnes of stock, providing the full range of services with guaranteed deliveries and offering ‘local knowledge and a friendly service’.Working Hours :Monday to Friday, 08.00 to 16.00 and 09.00 to 17.00, dependent on office requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Business Support Administrator Location: Hybrid – 2 days In Lancaster and 3 days from home
Citation Cyber are a cyber security services company based in the UK, with offices in Lancaster and Manchester. We offer a range of cyber security solutions, from threat mitigation to testing, training and much more. We are not only thought leaders in the cyber security field, but our main office is based at Lancaster University, recognised as the Centre of Excellence in Cyber Security Research.
Citation Cyber are part of the Citation group of companies, one of the UK’s leading providers in Cyber, Health and Safety, HR, Employment Law and ISO services to businesses.
We are looking for a highly organised and detail-oriented Business Support Administrator to manage bookings, credit control, and customer queries. This role requires excellent organisational skills, the ability to work to deadlines, and a customer-centric approach.
The role• Administrative Support: Manage all bookings, diaries, and related administrative tasks.• Credit Control: Oversee and maintain credit control processes, ensuring timely payments.• Customer Queries: Handle customer inquiries efficiently via email.• Sales Admin: Track and manage all auto-renew subscriptions, ensuring smooth renewals. Also Ensure smooth fulfilment of sales once transactions are completed.• CRM Management: Work on Pipedrive (or similar CRM) to update records and track customer interactions.• Deadline Management: Work efficiently to meet all deadlines and organisational goals.• Email Communication: Maintain professional email correspondence with clients.
Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!
Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
What you’ll be doing:
Be the backbone of the team - Provide vital administrative support across different departments
Keep things running smoothly - Assist with diary management, schedule meetings, and arrange travel plans
Stay on top of communications - Manage incoming and outgoing correspondence efficiently
Keep things organised - Maintain and improve digital systems and processes for seamless workflow
Managing digital systems and processes to keep things running smoothly
Support day-to-day operations - Handle tasks to ensure everything runs like clockwork
Learning valuable business and operational skills in a real-world setting
Be part of a friendly, fun, and growing team that values your development.
Earn while you learn - gain a Level 3 qualification while getting hands-on experience.
Work in a creative and fast-paced environment where every day is different
Receive mentorship and support to help you build confidence and new skills
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time (minimum 6 hours weekly) will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Great prospects for progression to a full-time position for the right candidate
Employer Description:We’re forward thinking, safety focussed and approachable.
We have the experience to understand your problems and know how to solve them. We do this by consulting, designing and delivering specialist products and services, stemming from a knowledge based stand-point.
By building great relationships, our clients trust us to deliver low maintenance, high convenience problem solving, that’s cost efficient. Starting with the British Standard, we work backwards to deliver a compliance-led service, focused on safety, reliability and our client’s own, unique objectives.Working Hours :Monday to Friday. 1 hour lunch. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Values punctuality,Takes ownership,Embraces technology,Cool under pressure,Eager to learn,Proactive,Enthusiastic....Read more...
Business Support Administrator Location: Hybrid – 2 days In Lancaster and 3 days from home
Citation Cyber are a cyber security services company based in the UK, with offices in Lancaster and Manchester. We offer a range of cyber security solutions, from threat mitigation to testing, training and much more. We are not only thought leaders in the cyber security field, but our main office is based at Lancaster University, recognised as the Centre of Excellence in Cyber Security Research.
Citation Cyber are part of the Citation group of companies, one of the UK’s leading providers in Cyber, Health and Safety, HR, Employment Law and ISO services to businesses.
We are looking for a highly organised and detail-oriented Business Support Administrator to manage bookings, credit control, and customer queries. This role requires excellent organisational skills, the ability to work to deadlines, and a customer-centric approach.
The role• Administrative Support: Manage all bookings, diaries, and related administrative tasks.• Credit Control: Oversee and maintain credit control processes, ensuring timely payments.• Customer Queries: Handle customer inquiries efficiently via email.• Sales Admin: Track and manage all auto-renew subscriptions, ensuring smooth renewals. Also Ensure smooth fulfilment of sales once transactions are completed.• CRM Management: Work on Pipedrive (or similar CRM) to update records and track customer interactions.• Deadline Management: Work efficiently to meet all deadlines and organisational goals.• Email Communication: Maintain professional email correspondence with clients.
Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!
Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Assistant to develop best practice around project management and organisational tools. Core responsibilities include, but are not limited to, coordinating logistics, scheduling training sessions, liaising with trainers, facilitators, and clients, and ensuring all necessary materials and resources are available. Additionally, handling administrative tasks such as maintaining records, processing registrations, managing budgets, and tracking project progress. The project coordinator and administrator will also need to be conscious of ensuring client satisfaction by maintaining frequent and consistent communication on a regular basis.
Responsibilities & Accountabilities
Training Coordination: Schedule and organise training sessions, ensuring trainers, venues, and materials are in place.
Client and Trainer Liaison: Communicate with clients and trainers to confirm requirements, schedules, and expectations.
Administrative Support: Manage training records, attendance, and documentation to ensure accurate record-keeping.
Logistics Management: Arrange venues, equipment, and online platforms for training delivery.
Project Tracking: Monitor project timelines, deliverables, and budgets to ensure smooth execution.
Compliance & Reporting: Ensure training programs adhere to industry standards and company policies; prepare reports as needed.
Financial Coordination: Process invoices, track expenses, and manage budgets for training projects, issue invoicing.
Issue Resolution: Troubleshoot scheduling conflicts, logistical challenges, and administrative issues as they arise.
Process Improvement: Identify opportunities to streamline workflows and enhance training efficiency, creating innovative ways to track and monitor projects effectively.
Understand Professional Learning, Development and Training market and LearningCog’s position & direction.
Lend support to the internal office team as business requires and promote continuity within the group by being a supportive and uplifting team member.
Work together with the internal team to ensure case studies & testimonials are captured and leveraged through appropriate communications.
Participate in regular training/ learning activities to maintain and develop skills and knowledge.
Administrative support to business management to ensure customer needs are taken care of as and when needed.
Any other reasonable duties as required.
Training:Provider: BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION
On programme Training:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills in maths and English
Institute of Apprenticeship Certificate
End-Point Assessment (EPA)
Knowledge Training Test
Skills Test
Oral Questioning – underpinned by portfolio
Training Outcome:Further progression may well be available in other areas within our sector, upon successful completion of Level 3 Business Administration apprenticeship.Employer Description:Learning Cog is a cutting-edge leadership, management and sales training and development consultancy. We work with clients by integrating into their business, identifying and developing tailored proven best practice solutions, using a pragmatic and logical methodology, successfully enabling businesses to deliver, coach, drive and sustain individual, team and company elite performance resulting in outstanding business results and extraordinary growth.Working Hours :Hours/days tbc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
We are looking to continue our growth trajectory through 2025 (and beyond) by expanding our team, including the hiring of ambitious apprentices. We are looking for a Business Administration Apprentice to support our growth ambitions.
You will also be responsible for managing a small pipeline of customers, ensuring support queries are resolved and product engagement and satisfaction remains high – mitigating future churn risk. The urgency with which we book these meetings and respond to enquiries is key as we look to acquire new logos and retain our current portfolio.
The BDR is the first human interaction many leads will have with us as a company. Confidently representing our brand, the way we do business and the values we uphold are fundamental. Crucially, this role sets the tone for the ongoing relationship our customers have with us.
The BDR must be a quick learner, autonomous and self-motivated. They want to work in an agile data-driven sales environment. Flexibility and ingenuity are key requirements.
Research and manage the prospect database
Introduce leads to the value of Edozo
Meet and exceed the number of booked & attended meetings and contributed activations via inbound & outbound activity
Manage the lead pipeline and ensure quality control
Manage a small pipeline of customers to mitigate churn
Provide Customer Support
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.Training:As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time (minimum 6 hours weekly) will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.Training Outcome:Excellent prospects for progression to a full-time position for the right candidate.Employer Description:Edozo is a fast growing PropTech business that creates mapping and data technology to improve the efficiency of the commercial property sector. With a proven product and over 500 clients, including a number of the top 10 property consultancies in the UK, it is an exciting time to join us. We are looking to continue our growth trajectory through 2024 (and beyond) by expanding our team, including the hiring of ambitious apprentices. As a company that is growing every year, we will provide a great environment for anyone looking to start and progress their career.Working Hours :Monday to Friday, 9am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Self Motivated,Good attendance,Enthusiasm,Competitive,Extrovert....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The role of the Regional Administrator is to support the sales reps with administrative duties, to keep the rep in the field as much as possible.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Entering and tracking all project orders Salesforce OLI Order Entry Communicate with CMs Strategic Alignment Tracking Assisting with Concur reports, entering on rep's behalf. Working in OLI for customer reports, RoofTec quotes, Grainger proposals, etc. Requesting Tremcare Quotes Submitting GC Requests Forms for team Pulling OLI reports for customers/reps Creating Material Lists in Salesforce for Reps/Contractors Requesting pricing for warranty renewals/extensions, Tremcare, P&Rs Using Power Apps for P&R Requests Training reps on Power Apps Submitting documents for contracts, insurance requests, etc. Ordering supplies, samples Tracking of all project progress/product estimates in Salesforce Working with reps to enter all YE/Quarterly Estimates Tracking all drops/new contacts/meetings/roof inspections for SRTs Building OMNIA Project Manuals Completing any other paperwork as needed Develop relationships with contractors and customers Attend project/customer meetings as needed (Pre-cons, progress meetings, etc.) Weekly WTI meetings for each rep (Running, taking notes, coordinating) Coordinating access and background checks as needed for secure sites, for both Tremco and WTI employees Managing communication between WTI techs and customers for Tremcare schedules and project schedules. Warranty Renewal/Extension Tracking/Submitting all paperwork Regional resource for whenever someone (Customer, WTI, Tremco, Contractor) has a question.
SKILLS AND ABILITIES:
Bilingual (Spanish) is a plus, but not a requirement Superior written, oral and digital communication skills Ability to work with high energy, aggressive sales representatives and with detail-oriented office personnel Must have excellent communication and customer service skills, as well as experience dealing with a sales force on a daily basis Able to effectively communicate with field personnel at all levels Computer Literacy, E-mail, web, SAP, basic office suite experience Organizing, planning and prioritizing administrative business functions
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Day-to-day, you will act as the main point of contact for the children’s social care team, taking phone calls and managing the team mailboxes. You will provide administrative support to social workers and managers, ensuring work is carried out efficiently and procedures are effectively implemented.
You will deal with enquiries and information requests and interact with customers, colleagues and partners to maintain strong working relationships.
It will be your responsibility to collate and maintain records and analyse information to ensure accurate statements are produced and data is retrieved from computerised systems and interpreted.
The most challenging aspect of your apprenticeship will be learning a wide and varied range of administrative tasks including some financial tasks, and assisting with projects.
You will have the opportunity to work with and support highly experienced professionals internally and externally, i.e. social workers, police, health.
Training:Throughout your 18-month apprenticeship, we will allocate you a workplace mentor to give you guidance and support. Your apprenticeship requires weekly day release learning for 12 weeks at South Gloucestershire and Stroud (SGS) College, Filton Avenue, Filton, Bristol, BS34 7AT.
This role is hybrid, with a mixture of working at our office in either Kingswood Hub or Yate Westgate and from home. For the first 4–6 weeks, you will be expected to work from an office location every day for training and induction.
You’ll be completing a Level 3 Business Administrator Apprenticeship which will provide you with a highly transferable set of knowledge and skills which you gain by working for us. These are the units you’ll get to learn:
Principles of Business Administration
Personal and Professional Development
Managing Performance
Your Organisation
Communication in a Business Environment
Project Management
ICT for Business
Training Outcome:Posts may be available within the council to apply.Employer Description:Employer Description
South Gloucestershire Council is the local authority of South Gloucestershire, a unitary authority in the South West of England region. As a unitary authority it has the powers of a non-metropolitan county and district council combined. It is administratively separate from the county of Gloucestershire.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities:
Greet visitors and clients in a professional and friendly manner, ensuring they are directed to the appropriate person or department
Answer incoming phone calls, direct calls to the relevant person, and take accurate messages where necessary
Manage and maintain the reception area, ensuring it is tidy and welcoming
Assist with scheduling appointments, meetings, and room bookings
Perform general administrative duties, such as filing, photocopying, and data entry
Assist with managing incoming and outgoing mail and packages
Support with maintaining office supplies and equipment inventory
Assist with preparing reports, documents, and correspondence as requested
Handle basic enquiries from clients, customers, and colleagues
Support the wider team with administrative projects and tasks as required
Maintain confidentiality and ensure all data is handled in line with company policies and procedures
Skills and Qualifications:
A keen interest in developing administrative and customer service skills
Strong communication skills, both verbal and written
Excellent organisational and time-management abilities
Ability to work well both independently and as part of a team
A friendly and professional attitude when interacting with clients and visitors
Basic IT skills, including Microsoft Office (Word, Excel, Outlook).
A willingness to learn and develop new skills
GCSEs (or equivalent) in English and maths preferred.Training:This role is supported by a Business Administration Level 3 apprenticeship standard qualification including Functional Skills in maths and English (if required), delivered by the apprenticeship college.
This training will be delivered via live virtual sessions twice monthly using IT specific sessions, workshops and theatre-based learning to deliver the standard. Ongoing skills coach support will also be provided.Training Outcome:Upon completion of the apprenticeship, there will be an opportunity to gain a permanent position within the company.Employer Description:Face to Face Estate Agents is a dynamic and growing organization, committed to providing excellent services to our clients while fostering a positive and supportive work environment. We are currently seeking a motivated and enthusiastic Apprentice Receptionist / Administrator to join our team and support our daily operations.Working Hours :Monday - Friday, working hours TBC
Will be required to cover Saturdays when needed (to cover holidays or sickness etc.)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Initiative,Non judgemental,Patience....Read more...
As a Business Administration Apprentice, you will play a vital role in the administrative functions of our care organisation. This apprenticeship provides an excellent opportunity to develop your skills, gain practical experience, and work towards achieving a nationally recognised qualification in Business Administration.
Key Responsibilities:
Assist with day-to-day administrative tasks, including data entry, filing, and document management
Utilise People Planner Software for scheduling, real-time monitoring, and administrative tasks to ensure smooth operational efficiency
Manage telephone and email enquiries professionally and efficiently
Ensure accurate and up-to-date records of client information, as well as maintain and organise CV and documentation for new staff members
Liaise with care staff and management to ensure effective communication and operational support
Essential Skills and Qualities:
Excellent written and verbal communication skills
Strong in Microsoft Office applications (Word, Excel, Outlook)
Ability to work as part of a team and build effective working relationships
Commitment to maintaining confidentiality and professionalism
What We Offer:
A supportive and inclusive working environment
On-the-job training and mentoring
Opportunity to gain a nationally recognised qualification in Business Administration
Career development prospects within the care sector
Training:
Business Administrator Level 3 Apprenticeship Standard
Apprenticeship training will take place online via Teams and onsite within the workplace on a regular basis with their tutor
The Apprentice will receive support from a mentor within the workplace
Training Outcome:
Opportunity to develop within the care sector and office management
Employer Description:Passion
With a passion for care and dedication to people, our qualified and experienced teams ensure your unique needs are met so you can live life to the full.
Trust
Families trust us to provide safety, respect and a stable routine, and our care programmes cover medical needs as well as emotional wellbeing. We offer care from a minimum of 1 hour and up to 24 hours a day, 7 days a week and we’re prepared for short notice care in case of emergencies.
Our teams work within strict performance guidelines and are regulated by the Care Quality Commission (CQC).Working Hours :Monday - Friday, 9.00am - 3.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working....Read more...
Perform general office and receptionist duties, including maintaining a presentable space.
Handle administrative tasks for Invest Southwest and Will Management Services as needed.
Manage calls and record them in the firm's software.
Process incoming and outgoing mail and emails.
Scan and file documents per firm procedures.
Record activities promptly in the back-office system.
Professionally interact with clients, advisers, team members, suppliers, and providers.
Maintain confidentiality according to data protection laws and policies.
Adhere to ethical standards.
Pursue professional development.
Coordinate with third parties like accountants or solicitors when required.
Understand and follow the firm's policies and procedures.
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector.
An understanding of the role of the appropriate regulatory bodies.
The importance of relationship building with clients and colleagues.
Understanding of processes and procedures relevant to the role.
How to develop commercial awareness.
Building skills and capabilities within an organisation.
Professional Qualifications:
RO1 - awarded by The Chartered Insurance Institute (CII).
Completion of RO1 will provide a solid foundation for the learner and can lead on to progression to study in other areas.
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:Pending a successful apprenticeship, apprentices will be encouraged to become full-time members of our team, where their commitment will be highly valued. There is also an opportunity to progress and further your career in the financial sector, including obtaining qualifications that can enhance your professional growth.Employer Description:Invest Southwest, Independent Financial Advisers, established in 2007, offers independent financial advice across the Southwest. We provide a range of solutions, including pensions, investments, protection, estate planning (trusts, wills, powers of attorney), supported by our sister company, Will Management Services.Working Hours :Monday to Friday, between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Team working,Initiative....Read more...
Provide office support to a busy administrative office
Supporting with Digital Marketing including content creation for newsletters, updating website and other Social Media platforms
Support in the maintenance of well-organised files and records.
Support the function of keeping the databases up to date as directed by the line manager
Prepare reports from databases as directed.
Interact with clients, staff, and suppliers etc. either on the phone or in person and to maintain a professional approach at all times
Support the reception services including answering phones and connecting calls to the correct department
Take phone messages and passing them on to the relevant member of staff
Follow up on all administrative communications such as invoicing, supplier or vendor enquiries
Carry out stock taking and preparing orders for office stationery and supplies
Photocopying any relevant documents
Provide administrative support to departments as directed by line manager
Skills:
Confident when speaking with parents, cares and visitors at the school
Communication skills
IT skills
Attention to detail
Organisation skills
Presentation skills
Administrative skills
Team working
Initiative
Training:The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification.
Each apprentice will have a dedicated tutor who will conduct monthly remote tutorials and reviews, providing continuous support throughout the apprenticeship program. Depending on the apprentice’s needs, the frequency of these sessions may vary.Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 8.00am till 4.00pm, with a 1 hour unpaid lunch-break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Confident,Punctual....Read more...
Office administrative duties, including taking calls, responding to emails, scanning, preparing documents, and running errands
Entering data
Managing post and deliveries
Welcoming guests
Assisting with planning and implementing company projects and events
Supporting regulatory and compliance matters
Providing general support to senior staff with case administration
Working within Data Protection legislation and GDPR regulations
General administration, workload planning, and housekeeping
Following company policies and procedures
Adhering to Health and Safety guidelines and company regulations
Assisting other departments as needed to support business operations
Upholding and working in line with the company’s SMART values
Training:
You will work towards your Level 3 Business Administrator qualification across a total duration of 16 months!
Training provider: LMP Group: https://lmp-group.co.uk/
All online/remote learning, no classroom or college day release
An allocated tutor will support you throughout the apprenticeship!
Training Outcome:Future opportunities for progression. Employer Description:We specialise in helping our clients deal with the ‘vehicle journey’ after a motor incident. Whether it be Repair, Total Loss, Cash-In-Lieu or just Engineering we offer unrivalled professionalism, efficiency and market leading solutions all built around our ethical approach.
Our technology and know-how allows us to become an extension of our clients and offer them the consistency and the flexibility that today’s ever-changing market requires. Whatever claim challenges you have we can work with you to offer a cost effective solution built around your needs.Working Hours :Monday to Friday, 8.45am to 5.15pm, 37.5 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
The role offers a diverse range of tasks assisting the team and carrying out the following tasks:
Actioning design updates and changes from the client
Creating website subpages for clients
Management task lists
Communicating with the team organising work
Making telephone calls
Working as part of the team
Preparing routine documentation
Sending and receiving email
Be involved in office-based projects
Help develop and maintain documentation, processes and procedures
Designs and produces basic reports
Sets up and submits production jobs
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider – Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training Outcome:
Full time position and gaining excellent experience and knowledge. It will allow you to pursue a career
Employer Description:Our SMART team provide Creative Solutions to develop a Memorable Brand Image, Functional Responsive Websites that Work Hard for businesses, Quality Business Stationary to make businesses stand out from the crowd, full Search Engine Optimisation to generate sales, cost effective Print Management and Full Customer Support to help businesses grow.Working Hours :Monday - Friday, 9.00am - 5.30pm or 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working,Initiative,Time managemeny,Work to timescales,Interest in Graphic Design,Professional telephone manner,Ability to multi-task,Personable,Quick Learner,Interpersonal Skills,Positive attitude....Read more...
Answering phone calls, taking messages, and handling official correspondence
Managing files and company records
Welcoming customers and guests in the reception area
Performing data entry tasks as needed
Supporting customers and colleagues with administrative tasks
Ordering office supplies and ensuring stock levels are maintained
Processing sales orders using our CRM system
Assisting with sales and marketing administration
Maintaining a database of support and maintenance agreements and coordinating renewals
Communicating with clients and assisting with queries
Training:Level 3 Business Administrator apprenticeship standard, including:
Knowledge, Skills & Behaviours
End-Point Assessment
Training Outcome:Possibility of a full-time position upon successful completion of the apprenticeship.Employer Description:Founded in 1994, Intellitec has evolved from a small supplier of battery protection equipment to an internationally renowned system solutions and application engineering company, specifically for the specialist vehicle market.
We design and manufacture electronic systems for special vehicles, leisure vehicles and boats plus off grid power generation systems. Our unique products are used for power distribution, charging, switching and controlling electrical systems in a wide variety of applications including bus, truck, emergency service, leisure vehicles and marine. Our current product line consists of over 10,000 systems or parts, we have an ongoing program of new product development and product life cycle management. Our team of specialist engineers also develop bespoke solutions to meet the individual needs of clients worldwide.Working Hours :Monday to Thursday - 08:30 to 17:00 (With half an hour lunch and a 15-minute break) Friday - 09:00 to 15:00Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Schedule appointments, meetings and interviews
Minute taking within relevant meetings
Manage databases and offer technical support where needed
Support on financial reporting, budgeting and invoicing
Office equipment maintenance
Coordinate schedules
Handling communications
Support in preparing reports and presentations
Maintain records and documentation
Set up interviews
Assist in the induction of new starters
Monitor and ensure staff files are compliant
Training:
Level 3 Business Administrator Apprenticeship Standard
The apprenticeship training will be provided through online learning
Training and development will take place in the workplace
Training Outcome:Potential opportunity to grow and develop within the business.Employer Description:We are a growing team of independent social workers. We model best practice in assessment, ensuring strengths and risks are clear and understood. We partner with parents and encourage children, where appropriate, to participate in creative direct work and capture this using imagery and analysis. We summarise goals, aims and expectations without use of jargon and in ways that make sense to families. Our expectations are realistic and our assessments, risk sensible. A trust building approach is what children and families need. This typically achieves better outcomes for children as highlighted within research. At Accolade Families, children are always kept in mind and at the centre. We see parents as partners, working in collaboration to develop the necessary skills, knowledge and motivation to demonstrate change. We fundamentally believe change within families is possible and that with the right intervention, change can be long lasting.Working Hours :Monday to Friday 9am to 5pm.Skills: IT skills,Organisation skills,Customer care skills,Quick learning,Critical thinking,Confident,Time management....Read more...
A normal day would include:
Dealing with incoming, outgoing post, printing, filing, booking couriers, logging post charges, managing hot desk bookings, binding, photocopying or scanning plus any other ad hoc admin tasks where necessary to support the Office Services Team and its partners
Supporting a central inbox for partner requests
Answering telephone enquiries from partners
Front of house support; meeting room set up, meeting and greeting clients, providing refreshments
Ad-hoc administration tasks such as; delivering by hands and court documents and supporting the event and recruitment team with administration tasks
What could you go on to do?
Our Office Services team can be a doorway to progression in other departments such as Partner Services, Compliance or Recruitment.
How you will be supported?
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
We undertake a full 3-month training programme for any new team members where progress will be reviewed regularly.
What will happen next?
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How could you get there?
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training:Business Administrator Level 3.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Gunner Cooke is the blueprint for the future of legal services, a firm that is passionately, obsessively focused on brilliant service for its clients. A law firm, with a difference.
We’ve taken away lots of the constraints that prevent lawyers from giving a brilliant client service and we’ve replaced them with a model that attracts the best legal talent to join us, giving them the freedom to invest fully into their client relationships.Working Hours :Monday to Friday 9.00am to 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Client service oriented,Work to deadlines,Calm,Professional,Proactive,Positive attitude,Cheerful demeanour....Read more...
You will support our Contract Admin team in day-to-day running of Havering Depot, and provide administrative support to the wider organisation, including the senior management team.
Providing general administration support to the contract Manager and wider teams to ensure efficient operations.
Engage, support, and interact with internal and external clients.
Compiling, maintaining, and updating records on various systems
Undertake administrative tasks using Microsoft Office applications
Assist in budgeting, expense tracking, and financial reporting activities
Monitor stationary supplies, refreshments, and IT consumables.
Liaising with couriers and suppliers
Contributing to team effort by accomplishing related tasks as needed
Training:Business Administrator Level 3.
This is a work-based apprenticeship, and you will be support by FCC and Skillcert throughout the qualification. You will be directly mentored by your line manager at FCC and also monthly support from your tutor at Skillcert. Training Outcome:For the right candidate and on successful completion of the apprenticeship you will complete a formal review and if you pass this there will be on offer of full-time employment.Employer Description:FCC Environment –the waste and resource management company that looks at the bigger picture.
We care for both our customers and the environment. We help local authorities and businesses minimise the amount of waste that goes to landfill by transforming it into valuable resources, and we retrieve the full value of the resources we collect and process, so they can be used again and again. Waste that cannot be recycled, we transform into energy.Working Hours :Normal working hours are between 08:30 until 17;00 Monday to Friday which includes 30-minutes unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Your duties will include:
Assist with the successful delivery of business support services to your specific area of the business whilst developing your understanding of the tasks and actions required.
Assist with general office and facilities management, and provide ad hoc assistance to company groups, initiatives and events, demonstrating a positive can-do attitude.
To deliver your required tasks and activities on time and to the correct standard.
Utilising DM systems and processes to deliver business support services and proactively seeking support and training where necessary from key stakeholders.
Begin to develop an understanding of your client/business area requirements and look to utilise the DM systems, processes and resources available to support them efficiently.
Develop positive working relationships with DM colleagues and demonstrate good communication and problem-solving skills.
Ensure compliance with relevant legal, regulatory, contractual and organisational requirements and policies in own area of responsibility.
Support and participate in company groups, initiatives, events and socials.
Identify areas for personal development to improve knowledge and skillsets.
Training:
Business Administrator Standard. Workplace delivery.
Training Outcome:Progression routes into Business Support/PA roles or Project Coordination/Management.Employer Description:At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future.Working Hours :Monday to Friday.
Contractual hours arev09:00 - 17:30, with 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills....Read more...
Understand the underpinning business processes that support you in providing excellent service to our customers
How to navigate the businesses internal systems and external portals to process customer requests
Know your internal and external customers and how their behaviour may require different approaches from you
Understand how to analyse, use and present a range of information to provide stakeholder insight
Find solutions that meet your organisations needs as well as the customer requirements
Through advanced questioning, listening and summarising negotiate mutually beneficial outcomes
Manage challenging and complicated situations within your level of authority and make recommendations to enable and deliver change to service or strategy
Demonstrate brand advocacy, values and belief when dealing with customer requests to build trust, credibility and satisfaction.
Data entry
Use of bespoke software and navigating internal spreadsheets
Any other general admin duties upon request
Customer service admin; processing new sales orders, collections
Assist the invoice team
Recieving and making calls
Assist with office housekeeping and admin projects
Offer excellent customer service to our retailers via email and telephone
Engage with consumers who are looking for product information
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Further training available
Permanant position within the company
Employer Description:Our mission is centered around simplicity. Providing products and services your business needs, no matter where you are, no matter the size, age or industry.
'Anytime, Anywhere'
Providing UK nationwide coverage on all the fuel card networks and a next day delivery service for bulk fuel, we offer a truly reliable service for all your fuel requirements.Working Hours :Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Understand the underpinning business processes that support you in providing excellent service to our customers
How to navigate the businesses internal systems and external portals to process customer requests
Know your internal and external customers and how their behaviour may require different approaches from you
Understand how to analyse, use and present a range of information to provide stakeholder insight
Find solutions that meet your organisations needs as well as the customer requirements
Through advanced questioning, listening and summarising negotiate mutually beneficial outcomes
Manage challenging and complicated situations within your level of authority and make recommendations to enable and deliver change to service or strategy
Demonstrate brand advocacy, values and belief when dealing with customer requests to build trust, credibility and satisfaction
Data entry
Use of bespoke software and navigating internal spreadsheets
Any other general admin duties upon request
Customer service admin; processing new sales orders, collections
Assist the invoice team
Recieving and making calls
Assist with office housekeeping and admin projects
Offer excellent customer service to our retailers via email and telephone
Engage with consumers who are looking for product information
Training:Business Administrator Level 3.Training Outcome:
Further training available
Permanant position within the company
Employer Description:Our mission is centered around simplicity. Providing products and services your business needs, no matter where you are, no matter the size, age or industry.
'Anytime, Anywhere'
Providing UK nationwide coverage on all the fuel card networks and a next day delivery service for bulk fuel, we offer a truly reliable service for all your fuel requirements.Working Hours :Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Process payroll information such as starters, leavers, and changes, ensuring data is accurate and deadlines are met
Set up new employees on the payroll system, entering key details like tax codes, pension information, and bank details
Calculate and apply payments and deductions, including sick pay, maternity pay, and other entitlements
Respond to payroll queries from staff and managers, providing advice or escalating where needed
Maintain accurate and confidential employee records in line with Trust and legal requirements
Liaise with HR and other departments to ensure consistent and up-to-date payroll information
Learn to use payroll systems and carry out manual calculations when required
Support in resolving overpayments and help prepare recovery information
Training:Payroll Administrator Level 3 Apprenticeship Standard:
Location: Training is conducted remotely, allowing apprentices to participate from their workplace or home.
Format: Training sessions are delivered through a blend of interactive e-learning modules, and one-on-one tutor support
Training Outcome:
This role has anautomatic promotion to Payroll Officer (Band 4) upon successful completion of the apprenticeship
Employer Description:Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire. We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough. We run outpatient clinics and diagnostic services from Aldershot, Farnham, Fleet, Windsor, Maidenhead, Bracknell and Chalfont St Peter. We hold 3 core values, Committed to Excellence, Working Together, and Facing the FutureWorking Hours :Once competent, the working pattern will consist of three days in the office and two days working remotely. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
To provide administrative support to the trading office, including organising logistics, database management and all aspects of administrative duties
General clerical duties include:
Contacting hauliers by email to obtain competitive haulage prices
Organising collection and delivery of goods
Inputting data into the companies cloud based databases
Writing job task manuals
Auditing stock levels electronically
Generating monthly legislative reports
Maintaining filing systems
Scanning documents
Handle requests for information and data
Resolve administrative problems and enquiries
Manage and prepare emails
Update company website and advertising
Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
Record and document production
IT
Decision making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors
Training Outcome:
Possibility of a full-time position upon the completion of the apprenticeship
Employer Description:Sourcing plastics from supplier sites located throughout the UK and Ireland, Nevis Resources arrange forward transport of the purchased plastics to the company's UK and European processing partners.
As a business passionate about recycling Nevis operate with full transparency and traceability.
With a wealth of experience and knowledge in the waste management and recycling industry we aim to serve as your professional, competent and reliable partner.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
Main responsibilities:
Provide administrative support, including the operation of all office and administrative systems in accordance with SYFR’s procedures, such as processing incoming/outgoing post and answering telephone calls.
Carry out filing, photocopying, scanning, faxing, binding, collation of learner programmes and materials and all other basic administration duties to support the work of the Learning and Development Team.
Accurately input and retrieve information on relevant systems and databases and to assist with the production of reports/procedures and statistical analysis returns relating to learner development and achievement.
Organise and minute meetings (as required) in the appropriate set format and with a high attention to detail and accuracy.
Support the administration of the accredited qualifications and examinations centres including involvement in exam invigilation and qualification delivery.
Support programme evaluation tasks, including the collation and management of customer surveys and feedback.
Maintain accurate and up to date database records on all systems relevant to the work of the team.
Provide administrative support to the Learning & Development Team and support and cover for other administration staff as required.
Comply at all times with the SYFR Employee Code of Conduct and the Core Code of Ethics for Fire and Rescue Services in addition to adopting a conscientious approach to timekeeping and attendance.
Practice and promote SYFR’s Equality, Diversity & Inclusion and Health & Safety Policies and to conduct oneself in a professional manner that is consistent with SYFR’s core behaviours and values at all times.
Fully participate in SYFR’s Personal Review process according to the responsibilities of the role.
Successfully complete any training and development required for the role. This will include proactive attendance at all education events, tutor sessions and assessments as required to successfully meet the requirements of the Level 3 Business Administrator Apprenticeship Standard (and any Functional Skills or GCSEs as required).
Be responsible for the accurate and appropriate processing of any and all data, ensuring compliance with the General Data Protection Regulation and internal associated organisational policies and procedures around data protection.
Carry out other such duties within the department as from time to time may be required, which are commensurate with the apprentice role.
ANY OTHER INFORMATION (including special conditions of service).
Training:Qualification: Level 3 Business Administrator Apprenticeship Standard
Assessment:
Knowledge Test
Portfolio-based Interview
Project Improvement Presentation
Venue: The Sheffield College
Attendance: Blended learning, face to face and google classroom:Training Outcome:
To be negotiated/discussed as required for the position.
Employer Description:About us:
South Yorkshire Fire and Rescue Authority is a statutory body made up of 12 local councillors from the district councils of Barnsley, Doncaster, Rotherham and Sheffield.
The primary responsibilities of the authority are laid down in legislation, including the:
Fire and Rescue Services Act 2004
Civil Contingencies Act 2004
Local Government Act 1999
The authority provides an effective, economic and efficient fire and rescue service.Working Hours :Fixed hours:
Monday to Thursday, 9.00am - 5.00pm.
Friday, 9.00am - 4:30pm.
Flexi time may be considered after probationary period.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
Headquartered in Milton Keynes, this role will be office-based with a flexible working policy. This role would be suitable for someone who is wanting to start their career, potentially in the IT Sector. The Sales Support Team is fairly new within the business, and we envisage it to grow rapidly, allowing for a clear direct progression path within the business. We value diversity and welcome applicants of all genders and backgrounds to join our team.
Key Responsibilities Include (but are not limited to):
Assist with ensuring all open sales orders are accurate and up to date, liaising with Account Managers where required.
Assist with ensuring ETA’s in the system and accuracy based on supplier reports and online portals.
Initial RMA queries, Liaising with customers and our Logistics Department.
Assist the team in keeping CRMs up to date with the required information for technical teams.
Liaise with Logistics or Suppliers on Customer Delivery issues to resolve.
Automated Purchasing and Manual Purchasing for all segments including servicing materials.
Sourcing Product Alternatives
Liaise with Customers for any Ad Hoc Web queries through the website ticketing portal.
Other Ad Hoc Sales Support Duties.
Candidate Preferences:
Strong communication skills, both written and verbal
Experience using Microsoft Applications such as Outlook and Excel.
Ability to work in an office-based environment promoting teamwork and positivity.
A driving Licence would be preferable.
Benefits Include:
Potential Company Bonus and Inclusion into Employee Ownership Trust scheme after 1 year of employment.
25 days annual leave plus UK bank holidays.
Access to Reward Gateway - discounts at hundreds of retailers as well as physical, mental and financial wellbeing resources).
Company pension (3% employer contribution - after a successful probation period).
Life assurance (2x gross salary - after a successful probation period).
Medicash Private Healthcare scheme (after successful probation period)).
Hybrid working and flexible working policies.
Training:
Attendance at Milton Keynes College
Support from the employer for your learning, development and personal growth
Business Administrator Level 3
First Aid Awareness, Fire AwarenessTraining Outcome:A role within the company may be on offer upon successful completion of the Apprenticeship.Employer Description:DTE is an IT Hardware Reseller, this is the core part of the business but we also provide services. Our Wireless, SBL and Project Services Teams provide services to our customers based on their speciality. In all areas of the business our focus is customer obsession and adding value through customer service and striving to go above and beyond for our customers.Working Hours :Monday - Friday: Shift patterns to be discussed at interview.Skills: Communication skills,Attention to detail,Customer care skills....Read more...
