Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds relevant professional qualifications or a tech degree will not be eligible.
You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship.
Your primary responsibilities will include providing technical support, troubleshooting issues, creating comprehensive documentation, and adhering to established ITIL processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer will also be essential in this role.
Key Responsibilities
Provide Technical Support: Respond to and resolve technical support requests from business customers, ensuring a high level of customer satisfaction
Troubleshoot Issues: Diagnose and troubleshoot hardware, software, and network issues efficiently, utilising various tools and techniques
Create and Maintain Documentation: Develop comprehensive and accessible technical documentation, ensuring it is kept up to date and useful for team members and users
Adhere to Processes: Follow established service desk processes and procedures to ensure consistent and high-quality service delivery
Collaborate with Team Members: Work closely with team members to handle escalations, share knowledge, and facilitate problem resolution
Prioritise and Manage Support Tickets: Effectively prioritise and manage multiple support tickets in a high-pressure environment, ensuring timely resolution
Utilise IT Service Management Tools: Use IT service management tools (e.g. Freshservice) to track and manage support requests and maintain accurate records
Verify Issue Resolution: Ensure that technical issues are fully resolved and communicate resolution details to the customer
Some of the systems you may be expected to use, administer and help maintain on a daily basis include:
Windows 11/ 10
Active Directory / Microsoft Entra
Microsoft Office 365
Microsoft Azure
Microsoft Intune
Microsoft SharePoint
Microsoft Teams
Business Central / Dynamics 365
Freshservice ITSM
Key Core Competencies and Skills Required:
Wide knowledge of Windows 10/11 operating systems
Excellent communication and customer service skills, both written and verbal
Ability to collaborate and work well with others
Ability to take ownership of work and see it through to completion, both alone and with a team
Strong writing abilities for preparing readable, efficient and actionable technical and non-technical documentation
Attention to detail
Ability to remain calm and organised during major incidents, periods of high workload and urgent work
Empathy of the needs of others, understanding that everyone has different abilities; finding a way to work in a friendly and helpful manner to accommodate said needs
Experience with coding, programming, or scripting (e.g., PowerShell, Python, or similar) is desirable
Location: We are based in Peterborough (PE1 5DD) and although we offer hybrid working, this is at the discretion of the line manager and especially at the start of the apprenticeship, the apprentice must be willing to attend the office for 4 days a week. Therefore, the successful candidate is likely to have a commute of 1hr 15mins or less.Training:You will undertake the Level 3 Digital Support Technician Apprenticeship Standard and be given the opportunity to gain relevant British Computer Society qualifications.
You will work alongside our experienced Service Desk team and build your skills through a combination of:
1-2-1 Coaching
Group activities
Online learning
Work based tasks
Training Outcome:
Ongoing employment and career progression
Employer Description:We are The Frontline Group, the UK’s leading retail sales, marketing and distribution company working within publishing and home entertainment. We pride ourselves on our honesty and integrity, we place client value at the centre of every decision we make and are constantly finding new ways to overcome challenges. We are committed to working and developing people who work hard to achieve greatness.Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Developing hand tooling skills and CNC machining and programming skills.
Learning advanced manual turning, milling, drilling and grinding skills.
Producing parts using multiple CNC machining techniques and applying problem solving techniques where required.
Learning the fundamentals of full in house production, quality systems and working towards leading class customer specifications.
Measuring/checking parts and making adjustments so they meet required specifications.
Checking documentation to customer specifications to adhere to quality standards and processes.
Building your understanding of how businesses operate and the relationships between departments.
Quality, Health, Safety and Environment (QHSE) training.
Training:At the start of your apprenticeship, you’ll spend the first 20 weeks at TDR Training School in Longbenton. You’ll then join the team at BEL Engineering, in Walker, where you’ll spend four days per week in the factory while attending college one day per week.
Specialising in mechanical engineering, you’ll build a portfolio of evidence throughout your apprenticeship to work towards a Level 3 Diploma in Advanced Manufacturing Engineering.Training Outcome:
Engineering Technician.
Machininst.
Team Leader/ Supervisor.
Employer Description:BEL Engineering, part of the British Engines Group, is a leading engineering service provider offering full process control of subcontract manufacturing services, with machining capabilities from 3mm diameter to 50 tonne components.Working Hours :Monday to Friday - Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Collecting and analysing technical data to support engineers with real manufacturing challenges.
Testing, measuring and evaluating products or processes using engineering tools and digital systems.
Helping to identify and improve inefficient processes to make work safer, faster and more effective.
Creating and updating technical documentation, including drawings, reports and digital models.
Using engineering software and digital tools to support design, production and quality activities.
Working with engineers, production teams and suppliers to keep projects progressing smoothly.
Training:At the start of your apprenticeship, you’ll spend the first 20 weeks at TDR Training School in Longbenton. You’ll then join the team at BEL Engineering, in Walker, where you’ll spend four days per week in the factory while attending college one day per week.
Specialising in mechanical engineering, you’ll build a portfolio of evidence throughout your apprenticeship to work towards a Level 3 Diploma in Advanced Manufacturing Engineering.Training Outcome:
Quality Support Technician
Production Support Technician
Quality Engineer
Quality Manager
Employer Description:BEL Engineering, part of the British Engines Group, is a leading engineering service provider offering full process control of subcontract manufacturing services, with machining capabilities from 3mm diameter to 50 tonne components.Working Hours :Monday to Friday - exact times to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Visiting new and existing clients at their premises to build a clear picture of their needs
Identify, assess and select appropriate temporary workers, ensuring they match client requirements
Delivering a high-quality service in line with company values
With support, working towards realistic sales targets tailored to your experience
Training:
Level 3 Recruiter Apprenticeship Standard
Level 3 Certificate in Principles of Recruitment
You will spend between 8 -10 days in your first year at our People Services Centre in the West Midlands with our in-house training team
Functional Skills in maths and English, if required
Training Outcome:
Challenging & Rewarding Career- Work with businesses to provide workforce solutions and change lives by connecting candidates with great opportunities
Full 360 Recruitment Experience- Gain hands-on experience in both client and candidate management
Uncapped Earning Potential- Competitive commission structure based on success
Structured Career Growth- Clear salary progression and long-term development
Industry-Leading Training- Gain professional recruitment qualifications
Employer Description:Join one of the UK’s largest and most successful recruitment businesses, with a nationwide network of over 85 branches and a team of 700 talented professionals. Thrive in a supportive team environment with endless opportunities to grow and succeed. Benefit from exceptional training and guidance from our award-winning Training Team, ensuring you’re equipped to achieve your full potential!Working Hours :Monday- Friday, 8.00am- 5.00pm, with an hour's lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Learn to raise relevant documentation required in the purchasing process
Develop a foundational understanding of BEL Valves quality requirements
Ensure documentation is accurate and maintained to a high standard
Support the business in ensuring procurement processes are being adhered to and are operating effectively
Convert quotations into Purchase Orders in order to complete direct orders
Support with budget pricing and deliveries, using knowledge and experience of team members
Contribute to product quality by assisting in supplier investigations, gaining insights into corrective actions for continuous improvement
Training:You will complete a 2 year apprenticeship specialising in sourcing, purchasing and managing the acquisition of goods and services for BEL Valves and will study with our Training Partner, completing a portfolio of evidence to prove your competence to achieve a Level 3 Advanced Apprenticeship Standard in Procurement and Supply (CIPS) as well as receiving additional role specific training. Training Outcome:The right candidate might move into any number of roles, including:
Buyer
Senior Buyer
Purchasing Manager
Employer Description:BEL Valves, part of the British Engines Group, is a global business with a strong brand delivered over 60 years.
BEL Valves offers design, manufacture, testing and aftermarket care of high integrity valves and actuators to critical offshore and onshore projects, within the oil and gas, power and renewables sectors.
Core activities are managed from the head office in Newcastle upon Tyne, with international projects supported from a local and satellite network.Working Hours :Monday to Friday - pattern not confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
As an apprentice, your responsibilities will include:
Planning and delivering fun, engaging activities tailored to children’s individual needs and interests.
Supporting children’s social, emotional, and physical development.
Ensuring a safe, secure, and inclusive environment for all children.
Observing and recording children’s progress to monitor their development.
Assisting with daily routines such as meals, naps, and hygiene.
Building positive relationships with children, parents, and colleagues.
Training Outcome:By completing this Level 3 Early Years Educator apprenticeship, you will gain:
A nationally recognised Level 3 Early Years Educator qualification.
The knowledge and skills required to work as a qualified Early Years Educator.
A thorough understanding of child development, safeguarding, and play-based learning.
Opportunities to progress into roles such as Room Leader, Deputy Manager, or further study in childcare and education.
A strong foundation for a lifelong career in early years education.
Employer Description:You will join a wonderful and caring team who put the children in their care first and support one another to achieve the best outcomes for the children in your care.Working Hours :Monday to Friday, full time, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Patience....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
You must be aged 19 or above for this position due to insurance restrictions.Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
Duties will include but will not be limited to:
Setting up new projects
Finalising and issuing estimate letters by email/post and publishing
Following up estimates for signed instruction and money on account
Assisting with the preparation of accounts
Assisting with payment reminders
Organise and prioritise work so that tasks are completed accurately, systematically and on time
Effective communicator, with a polite and professional telephone manner
Able to work as part of a team
Training:This apprenticeship is all workplace delivery meaning there is no day release to Macclesfield College.Training Outcome:After completion of your Business Administration Apprenticeship, you will potentially have the opportunity to progress onto full time position within the business.Employer Description:Emery Planning is an independent town planning consultancy. Located in the North West of England and with offices in Macclesfield and Chester, we operate nationally, providing a wide range of town planning services including applications, appeals, appraisals, development promotion and project management of Environmental Impact Assessment (EIA) for private clients and national developers. Our projects range from householder schemes to major infrastructure projects.
We take a positive and pragmatic approach and pride ourselves in being approachable, innovative and imaginative. We have an enviable track record of achieving results for applications, appeals and related planning matters. We provide a competent, bespoke and professional serviceWorking Hours :9.00am - 5.30pm, Monday - Thursday.
9.00am to 5.00pm, Friday.Skills: Communication skills,Diligence,Courteous,Trustworthy,Sense of humour,Interpersonal Skills....Read more...
The role is heavily focused on outbound calling but also includes management of email, calendars, client meetings and nurturing a sales pipeline.Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard.Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops, with a strong view to securing permanent employment on completion.Employer Description:At Touchplanet, we specialise in providing cutting-edge audiovisual (AV) solutions to a wide range of sectors, including education, healthcare (NHS), and corporate environments. With over a decade of experience in the industry, we’ve helped transform classrooms, meeting rooms, healthcare spaces, and corporate offices with tailored AV systems that enhance communication, collaboration, and learning.Working Hours :3 days.Skills: Communication skills,Organisation skills,Customer care skills....Read more...
Day-to-day upkeep of the buildings
Working as part of a team
Problem solving
Following the rules and regulations laid out by Global Banking School
Training:
You will meet your tutors every 4 weeks, with a mix of remote and in-person
1-2-1s
Groups Masterclass
Tutors coming on-site to see you in the workplace
Training Outcome:As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.Employer Description:GBS is a higher education provider offering a range of sector-relevant courses across eight campuses in London, Manchester, Birmingham, Leeds and beyond. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate.Working Hours :Working Monday to Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Patience,Physical fitness....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side.
Your study will be based online with regular teaching and 1-2-1 sessions.
Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship.
The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including:
Preparing for Professional Practice in Dental Nursing
Infection Prevention and Control
First Aid and Medical Emergencies
Oral and General Health
Endodontic Treatments
Prosthetic Treatments
Radiation and Radiography
Periodontal Disease and Cavity Restoration
Health and Safety
Extractions and Minor Oral Surgery
Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning
Upon successful completion you will awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:
This is a great opportunity to be trained and secure long-term employment
Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics
Also, the opportunity for career progression into head nurse, team leader, or practice manager
Employer Description:Eastgate Dental Centre (EDC) first established by Sanjay in 2005 to provide dental care for the community in Fairford leys in Aylesbury. We have continually expanded with providing eye care in 2014, orthodontics in 2019 and now also aesthetic treatments such as anti wrinkle treatments and skin care and due to our continuing growth, we are in a position to offer and fabulous opporutnity for a keen, enthusiastic apprentice to join our nursing team.Working Hours :Monday - Friday - hours to be determinedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
We are looking for someone enthusiastic to truly get stuck in with learning how to safely grow a business, arrange and continue to oversee the safe delivery specific to this industry.
The role will include the following duties:
Supporting with administrative tasks. Such as recruitment, compliance, call handling, note taking, health and safety, audits, ordering PPE, updating digital care records, and social media posts.
Working within a friendly office in Staple Hill, Bristol, along with three other team members.
Supporting with arranging outreach events, representing the company and developing new activities for our clients to take part in.
Given full support and mentorship in your studies and specific tasks for your course and other additional learning/courses, where possible.
Training:Training will be undertaken as remote learning, with support and guidance throughout the apprenticeship from the assessor.Training Outcome:On successful completion of the apprenticeship, there will be the opportunity for further CPD in specific areas or involvement in other areas of the business.Employer Description:Aspire Care SW LTD is a small family established Nursing and Care Agency, operating in Bristol, North Somerset, Tetbury, Wales, Ireland and surrounding aeras.
Since 2019 Aspire has steadily grown supporting clients within their own homes from ages 3 to 99, including varying support needs. We specialise in Complex care involving feeding tubes, epilepsy, cerebral palsy… But also support locally with meal preparation, companionship, dementia and other learning disabilities.
Our office team is nice and small overseeing all compliance, rostering, recruitment and more…Working Hours :Monday to Friday 09:00-17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
As a Creative Content Apprentice, you will support the planning, production, and delivery of engaging digital content across multiple marketing channels. Working closely with the Marketing Team, you will help strengthen our online presence, support learner recruitment, and contribute to the ongoing development of the OCSW brand.
Key areas of work include:
Assisting with the planning, design, and creation of engaging digital content aligned to the OCSW brand
Creating graphics, short-form videos, and written content for use across social media and digital campaigns
Capturing photos and videos of learner activity, events, and courses for marketing purposes
Supporting the development and maintenance of content calendars and campaign schedules
Publishing content across platforms including Facebook, Instagram, LinkedIn, and TikTok
Monitoring engagement, reach, and basic analytics to support continuous improvement
Assisting with responding to comments and messages where appropriate, in line with brand guidelines
Supporting newsletters, website updates, and basic content editing tasks
Assisting with the creation of learner case studies, success stories, and employer features
Helping prepare marketing materials for events, campaigns, and community outreach activities
Training:The apprentice’s training will take place both at work and through college days with ON Course South West. Most of the practical training and day-to-day learning will happen in the workplace, allowing the apprentice to gain valuable hands-on experience. Additionally, there will be regular college sessions held at ON Course South West, where the apprentice will develop their knowledge and complete coursework in a classroom environment.
Training will typically occur on a set day at OCSW, with the remainder of the time spent working and applying skills on the job. This combination ensures a balanced approach to learning, blending practical work-based training with formal study.
The college sessions take place at:ON Course South West, Coburg House, Mayflower Street, Plymouth, PL1 1QX.Training Outcome:After successfully completing the Content Creator Level 3 Apprenticeship, apprentices will have developed a strong foundation of creative, technical and digital skills, preparing them for a range of career opportunities within the content and digital marketing sector. Where a suitable role is available within the business, we are happy to support the apprentice in applying for a permanent position.
Alternatively, we are committed to supporting apprentices in exploring wider career options and will provide guidance with job applications and interview preparation to help them secure a role that aligns with their skills, strengths and interests.
Potential career progression routes may include roles such as Content Creator, Digital Marketing Assistant, Social Media Executive, Marketing Assistant or Junior Content Producer. Apprentices may also choose to continue their professional development through further study, such as higher-level digital marketing or creative media qualifications.
This apprenticeship offers an excellent stepping stone for individuals looking to build a successful career in content creation, digital marketing and the wider creative industries.Employer Description:ON Course South West is a well-established training provider dedicated to delivering high-quality apprenticeships and vocational training across the South West region. We specialise in supporting individuals to develop the skills and knowledge needed to succeed in their chosen careers, working closely with employers to provide tailored training solutions. Our experienced team is committed to guiding apprentices throughout their learning journey, combining practical workplace experience with structured college-based study. We pride ourselves on offering excellent support to both apprentices and employers, ensuring positive outcomes and long-term career progression.Working Hours :Monday - Friday, 9.00am - 5.00pm (to be discussed at the interview).
Some weekend events and evening events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As a Customer Service Apprentice, you will support the Learner Services Team with a wide range of customer service and administrative duties. You will develop strong communication, organisational, and digital skills while contributing to the smooth day-to-day running of learner and apprenticeship services.
Key areas of work include:
Providing front desk reception cover, welcoming learners, clients, employers, and members of the public in a friendly and professional manner.
Handling enquiries via face-to-face contact, telephone, and email, ensuring accurate information and timely responses.Supporting learner enrolment, onboarding, and the completion of learner documentation.
Maintaining accurate learner and apprenticeship records, both digital and paper-based.
Assisting with apprenticeship paperwork, compliance evidence, and data entry.
Liaising with employers regarding documentation, learner reviews, and general enquiries.
Managing appointment bookings and directing visitors and calls appropriately.
Preparing certificates, letters, and other routine administrative documents.
Supporting the Apprenticeship Manager with audit preparation and reporting tasks.
Assisting with general office administration, including meeting scheduling, communications, and system housekeeping.
Training:The apprentice’s training will take place both at work and through college days with ON Course South West. Most of the practical training and day-to-day learning will happen in the workplace, allowing the apprentice to gain valuable hands-on experience. Additionally, there will be regular college sessions held at ON Course South West, where the apprentice will develop their knowledge and complete coursework in a classroom environment.
Training will typically occur on a set day at OCSW, with the remainder of the time spent working and applying skills on the job. This combination ensures a balanced approach to learning, blending practical work-based training with formal study.
The college sessions take place at:ON Course South West, Coburg House, Mayflower Street, Plymouth, PL1 1QX.Training Outcome:After successfully completing the Customer Services Level 2 Apprenticeship, apprentices will have developed a strong foundation of customer service skills and knowledge, enabling them to progress into a range of career opportunities. Where a suitable role is available within the business, we are happy to support the apprentice in applying for a permanent position.
Alternatively, we are committed to helping apprentices explore other career pathways and will provide guidance and support with job applications and interview preparation to help them secure a role that aligns with their skills and interests.
Potential career progression routes may include roles such as Customer Service Advisor, Senior Customer Service Assistant, Contact Centre Operative, or Team Leader. Apprentices may also choose to continue their development through further study, such as a Level 3 Customer Service Apprenticeship or related qualifications.
This apprenticeship provides an excellent stepping stone for individuals looking to build a successful career in customer service and related sectors.Employer Description:ON Course South West is a well-established training provider dedicated to delivering high-quality apprenticeships and vocational training across the South West region. We specialise in supporting individuals to develop the skills and knowledge needed to succeed in their chosen careers, working closely with employers to provide tailored training solutions. Our experienced team is committed to guiding apprentices throughout their learning journey, combining practical workplace experience with structured college-based study. We pride ourselves on offering excellent support to both apprentices and employers, ensuring positive outcomes and long-term career progression.Working Hours :Monday - Friday 8:45am-5pm (to be discussed at the interview).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key responsibilities:
Providing administrative support across the Learner Services Team and Apprenticeships, including data entry, document preparation, filing, and record management
Supporting learner enquiries and communication with learners, employers, and stakeholders via telephone, email, and in person
Assisting with enrolment, onboarding, and maintaining accurate learner and apprenticeship records in line with data protection requirements
Supporting apprenticeship administration, including compliance documentation, evidence gathering, and preparation for audits and reviews
Assisting with scheduling meetings, preparing agendas, and taking notes where required
Maintaining electronic and manual filing systems, ensuring information is accurate, accessible, and confidential
Processing information where accuracy and attention to detail are essential
Supporting general office and operational processes to ensure the smooth running of the service
Contributing ideas to improve administrative systems, processes, and learner experience
Undertaking other duties appropriate to the grade of the post
Training:The apprentice’s training will take place both at work and through college days with ON Course South West. Most of the practical training and day-to-day learning will happen in the workplace, allowing the apprentice to gain valuable hands-on experience.
Additionally, there will be regular college sessions held at ON Course South West, where the apprentice will develop their knowledge and complete coursework in a classroom environment.
Training will typically occur on a set day at OCSW, with the remainder of the time spent working and applying skills on the job. This combination ensures a balanced approach to learning, blending practical work-based training with formal study.
The college sessions take place at:
ON Course South West, Coburg House, Mayflower Street, Plymouth, PL1 1QX.Training Outcome:
After successfully completing the Business Administration Apprenticeship, apprentices will have developed a strong foundation of skills and knowledge that can open up various career opportunities
If there is a suitable role available within the business, we are happy to support the apprentice in applying for a permanent position
Alternatively, we are also committed to helping apprentices explore other career options and will provide support with job applications and interviews to help them secure a role that matches their skills and interests
Career progression routes could include roles such as Administrative Officer, Office Manager, Personal Assistant, or further study to specialise in areas like Human Resources, Marketing, or Business Management
This apprenticeship serves as an excellent stepping stone for anyone looking to build a successful career in business administration and related fields
Employer Description:ON Course South West is a well-established training provider dedicated to delivering high-quality apprenticeships and vocational training across the South West region. We specialise in supporting individuals to develop the skills and knowledge needed to succeed in their chosen careers, working closely with employers to provide tailored training solutions. Our experienced team is committed to guiding apprentices throughout their learning journey, combining practical workplace experience with structured college-based study. We pride ourselves on offering excellent support to both apprentices and employers, ensuring positive outcomes and long-term career progression.
Working Hours :Monday - Friday between 8.45am -and 5.00pm (to be confirmed at interview)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
The use of VR Technology
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including: -
Preparing for Professional Practice in Dental Nursing
Infection Prevention and Control
First Aid and Medical Emergencies
Oral and General Health
Endodontic Treatments
Prosthetic Treatments
Radiation and Radiography
Periodontal Disease and Cavity Restoration
Health and Safety
Extractions and Minor Oral Surgery
Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning
The use of VR Technology
Upon successful completion you will awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:At Mac Dental there is nothing more important to us than you and your smile. By focusing on your expectations, treatment experience and satisfaction, we pride ourselves in delivering the absolute best in dental and facial aesthetic care, we achieve this through our unique personal approach and our absolute attention and we are looking for an apprentice to join our team.Working Hours :Monday - Friday, hours to be determined.Skills: Communication skills,Attention to detail,Customer care skills,Organisation skills,Team working,Patience....Read more...
Visiting new and existing clients at their premises to build a clear picture of their needs
Identify, assess and select appropriate temporary workers, ensuring they match client requirements
Delivering a high-quality service in line with company valuesWith support, working towards realistic sales targets tailored to your experience
Training:
Recruiter Level 3 Apprenticeship Standard
Level 3 Certificate in Principles of Recruitment or Level 3 Certificate in Recruitment Practice
Level 3 NVQ Diploma in Recruitment
You will spend between 8 -10 days in your first year at our People Services Centre in the West Midlands with our in-house training team
Functional Skills in maths and English, if required
Training Outcome:
Challenging & Rewarding Career - Work with businesses to provide workforce solutions and change lives by connecting candidates with great opportunities
Full 360 Recruitment Experience - Gain hands-on experience in both client and candidate management
Uncapped Earning Potential - Competitive commission structure based on success
Structured Career Growth - Clear salary progression and long-term development
Industry-Leading Training - Gain professional recruitment qualifications
Employer Description:Join one of the UK’s largest and most successful recruitment businesses, with a nationwide network of over 85 branches and a team of 700 talented professionals. Thrive in a supportive team environment with endless opportunities to grow and succeed. Benefit from exceptional training and guidance from our award-winning Training Team, ensuring you’re equipped to achieve your full potential!Working Hours :Monday - Friday, 8.00am - 5.00pm, with an hours lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Keep the clinical areas and all equipment and instruments clean, tidy and sterile as appropriate according to the practice’s health and safety and infection control procedures and manufacturers' instructions
Use all equipment and machinery in accordance with manufacturers' recommendations and ensure that they are maintained regularly and in good working order
To advise the Practice Manager of any faulty or poorly functioning equipment so that action may be taken to remedy any defects
Provide chairside assistance, ensuring that the correct equipment is available
Ensure the care and welfare of patients
To keep accurate records and ensure the recording methods are used in line with practice policy and current medico-legal guidelines
Handle all substances in accordance with health and safety policies
Be familiar and comply with all health and safety rules and guidance, including PPE, COSHH, mercury handling, infection control, waste disposal and fire drills
Develop and file radiographs and change radiographic solutions as directed
To make certain that an efficient link with the dental laboratories is upheld to prevent delays in the dispatch and receipt of work
Ensure adequate stocks of materials and other items within the surgery
Order new stock supplies as necessary
Ensure computer/written records are accurately maintained and securely stored
Liaise with reception to ensure smooth patient communications and transfer of records
To maintain patient confidentiality
Attend and participate in practice meetings
Other duties as necessary for the efficient operation of the practice to ensure that patients receive a high quality of patient care
To be flexible with your Duties to ensure the smooth running of the practice. ( including the duties and tasks of receptionist as required)
Undergo training as may be required to develop skills and abilities
To maintain and increase competence in nursing skills by actively following a programme of CPD
Attend refresher and update training for medical emergencies and CPR on an annual basis
Act in accordance with the practice rules and code of conduct
Training:Dental Nurse Apprenticeship Standard Level 3
You will attend weekly, off the job training sessions at the Oldham College.Training Outcome:
Qualified Dental Nurse
With experience you could:
Move into a team leader, manager or dental practice manager position.
Become a dental hygienist or dental therapist with further training.
Become an orthodontic therapist to help dentists improve the look and position of patient's teeth.
Employer Description:We are a friendly NHS dental practice who provide a range of services and treatments for all the family from regular check ups and emergency appointments to more complex dentistry. We are looking for an enthusiastic dental nurse to join our team in Royton, Oldham.Working Hours :Monday - Thursday 8am - 5:30pm (1 hour for lunch) and 8am - 1pm on FridaySkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Calm and confident,Positive and flexible approach....Read more...
Receiving goods
Unloading deliveries
Checking items against delivery notes
Reporting discrepancies or damaged stock
Stock control
Labelling, storing, and organising inventory
Updating stock management systems
Conducting regular stock counts
Order picking & packing
Locating items accurately
Preparing orders for dispatch
Ensuring correct packaging and documentation
Warehouse operations
Maintaining a clean, safe workspace
Following health & safety procedures
Learning to operate equipment (e.g., pallet trucks, forklifts—if
training is provided)
Administration
Completing basic paperwork
Using warehouse management software
Communicating with suppliers, drivers, and internal teams
Training:Training will take place at the employer's location with regular monthly sessions with your dedicated trainer. Training Outcome:Full-time permanent employment upon completion with opportunities for further progression and training. Employer Description:Light and Energy Distribution (LED) is a UK-based company specialising in the supply and distribution of energy-efficient LED lighting solutions for commercial, industrial, and public sector customers.Working Hours :Monday to Friday between the hours of 7am and 5pm. Shifts may vary.Skills: Communication skills,Organisation skills,Team working....Read more...
Ensuring a safe, secure, and inclusive environment for children
Supporting and guiding children's learning and development
Working with families to support the child's progress
Supervising and leading others in the early years setting
Training:Early Years Educator Level 3 Apprenticeship Standard:
On-the-Job Training:
You will work in an early years setting, applying what you are learning in a practical environment
Off-the-Job Study:
You will undertake formal study through a college or training provider to gain the required knowledge
End-Point Assessment (EPA):
At the end of the apprenticeship, you will undergo an assessment to demonstrate your competence.
This typically includes:
Professional Discussion:
A discussion with an assessor, supported by a portfolio of evidence from your work
Knowledge Test:
An assessment to test your theoretical knowledge
Practical Observation:
An observation of your work with children
Training Outcome:
Early Years Educator
Room Leader
Early Years Lead Practitioner Level 5
Deputyn Manager
Employer Description:Tiny Toez has flourished over the past 20 years, achieving many awards and gaining recognition within the childcare sector. We now have 9 nurseries within our group, 8 in the Midlands and 1 in London.we believe in learning through play, having fun, promoting good manners, nurturing healthy eating habits, and encouraging safe and exciting exploration. Ofsted rating is OutstandingWorking Hours :Monday to Friday between the hours of 7.30am and 6.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
