The successful applicant will work within the different departments at NFU Mutual ensuring that they gain a great understanding of the high quality insurance service being provided to its clients.
The apprenticeship will entail providing administrative assistance as instructed by the departmental managers.
We need an individual who is motivated, can demonstrate initiative and attention to detail. In return we can offer you comprehensive training, a pleasant working environment, and the opportunity to be part of a team that values excellent service, daily duties will include:
· Review and advise upon customer general insurance requirements
· Process and despatch renewal documentation to Agency standards
· Administer all networking instructions to meet agency completion standards
· Preparation of letters for posting and franking of mail
· Filing of notes and correspondence as directed
· Maintain record keeping requirements for your role
· Learn and operate NFU Mutual CRM and Accounts systems
· Produce correspondence to require timeframes and quality standards
· Perform other duties as assigned by Agent / Senior Agent
· Identify and initiate cross selling opportunities and activities to new and existing customers
· Comply with all applicable sections of the NFU Mutual General insurance Compliance Manual for agency network, the Agent’s Claims Guide, the Agency Guide and local Agency procedures
· Acquire and maintain knowledge of NFU Mutual General Insurance products, as applicable to product licences
Implement customer money collection and processing procedures to maintain agency credit control
Training Outcome:Potential Full-time employmentEmployer Description:For more than a century, we have provided quality insurance to customers, their families, and their businesses, as well as supporting the communities they live and work inWorking Hours :Monday-Friday 09.00-5.00Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Patience....Read more...
What you will do within your working day:
An Insurance Agent acts as an intermediary between insurance companies and clients. We help clients identify the cover they need, then recommend the correct insurers and policies. We explain covers by sourcing quotations from various insurers via online facilities or manual presentations for more complex risks, handle claims, carry out mid-term adjustments and more. A key part of the job is building strong relationships with clients and insurers as you will frequently deal with the same people.
You will work with the existing members of staff, assisting them in their work until you have a good understanding of the job. Once you are confident in your work, you will be given your own renewal book and clients to manage under supervision.Training:You will work towards your:
Insurance Practitioner Level 3 Level Apprenticeship
Certificate in Insurance (Cert CII)
Level 2 Functional Skills in English and Maths (if required)
The apprenticeship & CII training will be via Davies. This will be delivered by various virtual methods, including webinars and one-to-one coaching. A total of 6 hours per week off the job training will be carried out.Training Outcome:Full-time employment, option to pursue further qualifications in insurance such as ACII.Employer Description:Family run insurance brokersWorking Hours :Monday to Friday, 9am-5pm – office-based.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
THE ROLE
My client, an established firm of PQS now seeks a SENIOR QUANTITY SURVEYOR with some experience of the EMPLOYER'S AGENT role to join them in the Stockport, Greater Manchester area.
You will have the opportunity of working on a range of projects including residential and care homes for private and public sector clients.
You will be involved in all aspects of Cost Management doing both pre and post contract duties including overseeing cost management and budget control, dealing directly with clients and stakeholders, preparing reports and maintaining project documentation, ensuring compliance with contracts etc.
THE COMPANY
My client is a firm of PQS with a good range of clients and they are on various client frameworks.
They are a firm of construction consultants offering clients both cost management, employer's agent and project management services.
THE CANDIDATE
You will be a Quantity Surveyor who is currently working for a UK firm of PQS.
You will need to have at least 5 years or more experience doing both pre and post contract duties.
You will need to have a BSc in Quantity Surveying or similar and be either MRICS qualified or you may be working towards APC and have a number of years QS experience.
Some experience of the Employer's Agent role including contract administration is preferred.
You should to deal directly with clients and stakeholders and have first class communication skills.
You will need to be a car owner and driver as some of the projects are not near to public transport.
You should have a stable work record.
You must have excellent English both written and spoken along with good IT skills and have good client facing skills.
Salary is in the region of £55000 to £75000 plus car allowance, pension contribution plus RICS fees and two discretionary bonus' per annum. Health insurance after a year.
Please email a full c.v. or give me, Denise Neville a call for an informal and confidential discussion on 020 7613 5555 or 020 8368 0025 or mobile 07836 350309.....Read more...
An opportunity has arisen for a Mandarin speaking Sales Negotiator to join a growing property consultancy specialising in high-end new-build residential developments and providing tailored property advice to private clients.
As a Sales Negotiator, you will be responsible for managing property sales from lead generation through to final purchase, delivering a professional and seamless client journey. This full-time role offers a salary of £25,000 with OTE £45,000 - £65,000 and benefits.
You will be responsible for:
? Generating and qualifying new sales leads from UK and international sources
? Engaging with buyers to understand their property needs and aspirations
? Creating tailored property proposals and organising viewings
? Supporting buyers throughout the sales cycle, from selection through to legal completion
? Ensuring compliance with anti-money laundering regulations by verifying documentation
? Maintaining accurate records of client interactions and sales activity within the CRM
? Contributing to digital marketing efforts, including property promotions via social media platforms
What we are looking for:
? Previously worked as a Sales Negotiator, Property Negotiator, Property Sales Consultant, Estate Agent or in a similar role.
? Must have 2 years of real estate experience.
? Proven track record working with international buyers, especially those purchasing UK property
? Confident communicator in both English and Mandarin (spoken and written)
? Familiarity with platforms such as WeChat and other Chinese social media channels
? Degree-level education from a recognised UK institution
? Proficient in Microsoft Word and Excel
What's on offer:
? Competitive Salary
? Commission structure
? Private medical and dental insurance
? Regular team events and social activities
? Opportunity to grow within a dynamic and expanding firm
This is a fantastic opportunity for a Sales Negotiator to join a premium property brand and ....Read more...
An opportunity has arisen for a Property Consultant / Sales Manager join a growing property consultancy specialising in high-end new-build residential developments and providing tailored property advice to private clients.
As a Property Consultant / Sales Manager, you will be engaging with prospective buyers, managing sales transactions from initial enquiry to completion, and playing a key part in growing the company's presence in the high-end property market.
This full-time role offers a salary of £30,000 with OTE £50,000- £75,000 and benefits.
You will be responsible for:
? Generating and converting new buyer enquiries into qualified sales opportunities
? Understanding client objectives and identifying suitable property options
? Creating bespoke property proposals tailored to client requirements
? Arranging and conducting property viewings and tours
? Managing the end-to-end sales journey, including legal and financial liaison
? Ensuring AML compliance by verifying documentation from vendors and buyers
? Maintaining accurate records of client interactions and sales progress in the CRM
? Supporting marketing efforts through client outreach and social media engagement
What we are looking for:
? Previously worked as a Property Consultant, Sales Negotiator, Sales Consultant, Estate Agent, Sales manager, Business Development Manager or in a similar role.
? Must have 2 year of real estate experience.
? Proven track record working with international buyers, especially those purchasing UK property
? Confident communicator in both English and Mandarin (spoken and written)
? Familiarity with platforms such as WeChat and other Chinese social media channels
? Degree-level education from a recognised UK institution
? Proficient in Microsoft Word and Excel
What's on offer:
? Competitive Salary
? Commission structure
? Private medical insurance
? Opportunity to grow within a dynamic and expanding firm
This is a fantastic oppor....Read more...
An opportunity has arisen for a Mandarin speaking Sales Negotiator to join a growing property consultancy specialising in high-end new-build residential developments and providing tailored property advice to private clients.
As a Sales Negotiator, you will be responsible for managing property sales from lead generation through to final purchase, delivering a professional and seamless client journey. This full-time role offers a salary of £25,000 with OTE £45,000 - £65,000 and benefits.
You will be responsible for:
? Generating and qualifying new sales leads from UK and international sources
? Engaging with buyers to understand their property needs and aspirations
? Creating tailored property proposals and organising viewings
? Supporting buyers throughout the sales cycle, from selection through to legal completion
? Ensuring compliance with anti-money laundering regulations by verifying documentation
? Maintaining accurate records of client interactions and sales activity within the CRM
? Contributing to digital marketing efforts, including property promotions via social media platforms
What we are looking for:
? Previously worked as a Sales Negotiator, Property Negotiator, Property Sales Consultant, Estate Agent or in a similar role.
? Must have 2 years of real estate experience.
? Proven track record working with international buyers, especially those purchasing UK property
? Confident communicator in both English and Mandarin (spoken and written)
? Familiarity with platforms such as WeChat and other Chinese social media channels
? Degree-level education from a recognised UK institution
? Proficient in Microsoft Word and Excel
What's on offer:
? Competitive Salary
? Commission structure
? Private medical and dental insurance
? Regular team events and social activities
? Opportunity to grow within a dynamic and expanding firm
This is a fantastic opportunity for a Sales Negotiator to join a premium property brand and ....Read more...
An opportunity has arisen for a Property Sales Manager / Property Sales Consultant join a growing property consultancy specialising in high-end new-build residential developments and providing tailored property advice to private clients.
As a Property Sales Manager / Property Sales Consultant, you will be engaging with prospective buyers, managing sales transactions from initial enquiry to completion, and playing a key part in growing the company's presence in the high-end property market.
This full-time role offers a salary of £30,000 with OTE £50,000- £75,000 and benefits.
You will be responsible for:
? Generating and converting new buyer enquiries into qualified sales opportunities
? Understanding client objectives and identifying suitable property options
? Creating bespoke property proposals tailored to client requirements
? Arranging and conducting property viewings and tours
? Managing the end-to-end sales journey, including legal and financial liaison
? Ensuring AML compliance by verifying documentation from vendors and buyers
? Maintaining accurate records of client interactions and sales progress in the CRM
? Supporting marketing efforts through client outreach and social media engagement
What we are looking for:
? Previously worked as a Property Sales Consultant, Property Consultant, Sales Negotiator, Property Sales manager, Property Sales Negotiator, Estate Agent or in a similar role.
? Must have 2 year of real estate experience.
? Proven track record working with international buyers, especially those purchasing UK property
? Confident communicator in both English and Mandarin (spoken and written)
? Familiarity with platforms such as WeChat and other Chinese social media channels
? Degree-level education from a recognised UK institution
? Proficient in Microsoft Word and Excel
What's on offer:
? Competitive Salary
? Commission structure
? Private medical insurance
? Opportunity to grow within a dynamic and ....Read more...
Our Commercial Express office enjoys a enviable position overlooking the canal on the Waterfront business complex in Brierley Hill.
To help maintain a collaborative work environment, you would play an integral part within the HR and Facilities team to ensure the office was warm and welcoming to our people and visitors.
Facilities Management:
Liaise with external suppliers on building maintenance tasks and budget considerations.
Coordinate the maintenance schedules for servicing of Lift, Boilers, Fire Systems, Air Conditioning, Security Alarm, Equipment etc.
Monitor renewals of facilities contracts, reviewing costs and working within budgets.
Office Environment:
Monitor and stocktake office consumables.
Assist with office Health & Safety walkarounds and record keeping.
Assist with covering the office entrance buzzer and welcoming visitors.
Monitor the office planner for Health & Safety cover.
General HR and Facilities:
Assist with the booking and research of offsite meetings/rooms/travel.
Assist with the promotion of wellbeing activities and topics.
Assist with social events, budgeting and speaking with suppliers.
Enhance employee wellbeing through monitoring of time off balances, time clocking and timesheets, assistance with month end reporting.
This is an exciting time to join Commercial Express, as our business continues to grow it will create new career opportunities and this Apprenticeship could start a long-term career.Training:You will access your training online from your employer's work site. Training Outcome:Our CE Learning platform will enable apprentices to participate in a wide range of soft skill and technical courses to aid their continuing professional development.
Through having exposure to various department functions in Commercial Express, permanent fulltime opportunities may be available following successful completion of the apprenticeship program and achieving the Business Administration standard.Employer Description:Founded in 1999, Commercial Express has enjoyed a consistent level of growth. The company proposition is based on understanding a broker’s business and its vision.
Our professional people provide the highest quality service and use their unrivalled industry knowledge to complement our range of insurance schemes.
As a successful Managing General Agent (MGA), we work closely with a selected number of insurers whose aim is to deliver our customers with a range of superior products.
Our support infrastructure is a market-leading concept within the insurance industry.
We aim to become one of the best managing general agents in the UK and we are proud to have achieved Chartered Insurance Underwriting Agents Status which is a testament to our commitment to professional standards.Working Hours :Monday to Friday 9.00am to 5.30pm, 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
The main functions will be the following, although they are not definitive:
To register applicants onto the database
To manage the database with regular contact to purge redundant applicants
To book viewings by calling the database and property matching, as well as downloading email and web leads, requesting viewings
Conduct property viewings & Obtaining regular feedback from viewings
Calling database of local property owners with potential property to sell and booking in valuations
Dropping door to door leaflets in specific areas, in roads where we have recently sold.
Various administrative tasks to support the sales team, including, archiving, filing.
Front office - to meet and greet potential clients who come into the office and register their details on the system for sale or let. Print and hand out brochures to applicants visiting the office
Take part in the sales meetings and diary management for the day
Adhere to company policies and procedures and use of company systems on the pc and paper forms including any requirements for money laundering and GDPR
Candidates must hold a full UK driving license as they will be required to attend property viewings & Candidates must have their own vehicle with Business Insurance
Training:Remote learning.Training Outcome:Fixed-term for the duration of the apprenticeship with Potential for permanent role on completion.Employer Description:Family run Estate and Letting Agent in Basingstoke.Working Hours :Monday, 9:00am - 6:30pm.
Tuesday, 9:00am - 7:00pm.
Wednesday, 9:00am - 6:30pm.
Thursday, 9:00am - 7:00pm.
Friday, 9:00am - 5:00pm.
Saturday, 9:00am - 5:00pm.
Sunday, 10:00am - 4:00pm.
Day off during the working week when working a weekend.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Confident,Hardworking,Drive and passion to succeed,Well presented....Read more...
Welcome and deliver excellent customer service to our customers and talk to customers to understand their needs
Help customers find a suitable package holiday or other travel arrangement
Make bookings and take payments using online computer systems
Advise customers about passports, insurance, visas, vaccinations, tours and vehicle hire
Inform customers of changes like cancelled flights
Arrange refunds and handle complaints
Meet sales targets
Work as part of team as well as using your own initiative
Communicate with customers face-to-face as well as via social media, email and telephone
Update and restock marketing materials including window displays, brochures, leaflets etc.
Deal with customers and update customer files
Deal with incoming and outgoing post and emails
Keep up to date with developments in the travel industry
Training:
Your apprenticeship training will be a fully work based learning programme across 12 months Upon completion of your apprenticeship, you will achieve a level 3 qualification as a Travel Consultant
Training Outcome:
Full time role potentially upon completion of the apprenticeship for the right candidate
Employer Description:Tate's Travel a long-established independent travel agency. We are ABTA bonded and as such your money is fully protected. We are part of the Advantage Travel Consortium, which includes over 900 independent travel agents, giving us the buying power to offer holidays to you at the best possible price. Tate's Travel was established in 1968 we have been an ABTA bonded agent since 1984 so our experience of the travel industry is second to none. We are agents for all major tour operators, most of whom are ATOL holders for your financial protection.Working Hours :Monday to Friday, 9am- 5.30pm Saturday 9am - 5pm (weekend work to be expected)Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,IT skills,Number skills,Organisation skills,Problem solving skills,Team working....Read more...
An opportunity has arisen for a Mandarin speaking Sales Negotiator to join a growing property consultancy specialising in high-end new-build residential developments and providing tailored property advice to private clients.
As a Sales Negotiator, you will be responsible for managing property sales from lead generation through to final purchase, delivering a professional and seamless client journey. This full-time role offers a salary of £25,000 with OTE £45,000 - £65,000 and benefits.
You will be responsible for:
* Generating and qualifying new sales leads from UK and international sources
* Engaging with buyers to understand their property needs and aspirations
* Creating tailored property proposals and organising viewings
* Supporting buyers throughout the sales cycle, from selection through to legal completion
* Ensuring compliance with anti-money laundering regulations by verifying documentation
* Maintaining accurate records of client interactions and sales activity within the CRM
* Contributing to digital marketing efforts, including property promotions via social media platforms
What we are looking for:
* Previously worked as a Sales Negotiator, Property Negotiator, Property Sales Consultant, Estate Agent or in a similar role.
* Must have 2 years of real estate experience.
* Proven track record working with international buyers, especially those purchasing UK property
* Confident communicator in both English and Mandarin (spoken and written)
* Familiarity with platforms such as WeChat and other Chinese social media channels
* Degree-level education from a recognised UK institution
* Proficient in Microsoft Word and Excel
What's on offer:
* Competitive Salary
* Commission structure
* Private medical and dental insurance
* Regular team events and social activities
* Opportunity to grow within a dynamic and expanding firm
This is a fantastic opportunity for a Sales Negotiator to join a premium property brand and develop your career in luxury real estate.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Mandarin speaking Sales Negotiator to join a growing property consultancy specialising in high-end new-build residential developments and providing tailored property advice to private clients.
As a Sales Negotiator, you will be responsible for managing property sales from lead generation through to final purchase, delivering a professional and seamless client journey. This full-time role offers a salary of £25,000 with OTE £45,000 - £65,000 and benefits.
You will be responsible for:
* Generating and qualifying new sales leads from UK and international sources
* Engaging with buyers to understand their property needs and aspirations
* Creating tailored property proposals and organising viewings
* Supporting buyers throughout the sales cycle, from selection through to legal completion
* Ensuring compliance with anti-money laundering regulations by verifying documentation
* Maintaining accurate records of client interactions and sales activity within the CRM
* Contributing to digital marketing efforts, including property promotions via social media platforms
What we are looking for:
* Previously worked as a Sales Negotiator, Property Negotiator, Property Sales Consultant, Estate Agent or in a similar role.
* Must have 2 years of real estate experience.
* Proven track record working with international buyers, especially those purchasing UK property
* Confident communicator in both English and Mandarin (spoken and written)
* Familiarity with platforms such as WeChat and other Chinese social media channels
* Degree-level education from a recognised UK institution
* Proficient in Microsoft Word and Excel
What's on offer:
* Competitive Salary
* Commission structure
* Private medical and dental insurance
* Regular team events and social activities
* Opportunity to grow within a dynamic and expanding firm
This is a fantastic opportunity for a Sales Negotiator to join a premium property brand and develop your career in luxury real estate.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Property Consultant / Sales Manager join a growing property consultancy specialising in high-end new-build residential developments and providing tailored property advice to private clients.
As a Property Consultant / Sales Manager, you will be engaging with prospective buyers, managing sales transactions from initial enquiry to completion, and playing a key part in growing the company's presence in the high-end property market.
This full-time role offers a salary of £30,000 with OTE £50,000- £75,000 and benefits.
You will be responsible for:
* Generating and converting new buyer enquiries into qualified sales opportunities
* Understanding client objectives and identifying suitable property options
* Creating bespoke property proposals tailored to client requirements
* Arranging and conducting property viewings and tours
* Managing the end-to-end sales journey, including legal and financial liaison
* Ensuring AML compliance by verifying documentation from vendors and buyers
* Maintaining accurate records of client interactions and sales progress in the CRM
* Supporting marketing efforts through client outreach and social media engagement
What we are looking for:
* Previously worked as a Property Consultant, Sales Negotiator, Sales Consultant, Estate Agent, Sales manager, Business Development Manager or in a similar role.
* Must have 2 year of real estate experience.
* Proven track record working with international buyers, especially those purchasing UK property
* Confident communicator in both English and Mandarin (spoken and written)
* Familiarity with platforms such as WeChat and other Chinese social media channels
* Degree-level education from a recognised UK institution
* Proficient in Microsoft Word and Excel
What's on offer:
* Competitive Salary
* Commission structure
* Private medical insurance
* Opportunity to grow within a dynamic and expanding firm
This is a fantastic opportunity for a Sales Manager to join a respected property business and make your mark in luxury real estate.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Property Sales Manager / Property Sales Consultant join a growing property consultancy specialising in high-end new-build residential developments and providing tailored property advice to private clients.
As a Property Sales Manager / Property Sales Consultant, you will be engaging with prospective buyers, managing sales transactions from initial enquiry to completion, and playing a key part in growing the company's presence in the high-end property market.
This full-time role offers a salary of £30,000 with OTE £50,000- £75,000 and benefits.
You will be responsible for:
* Generating and converting new buyer enquiries into qualified sales opportunities
* Understanding client objectives and identifying suitable property options
* Creating bespoke property proposals tailored to client requirements
* Arranging and conducting property viewings and tours
* Managing the end-to-end sales journey, including legal and financial liaison
* Ensuring AML compliance by verifying documentation from vendors and buyers
* Maintaining accurate records of client interactions and sales progress in the CRM
* Supporting marketing efforts through client outreach and social media engagement
What we are looking for:
* Previously worked as a Property Sales Consultant, Property Consultant, Sales Negotiator, Property Sales manager, Property Sales Negotiator, Estate Agent or in a similar role.
* Must have 2 year of real estate experience.
* Proven track record working with international buyers, especially those purchasing UK property
* Confident communicator in both English and Mandarin (spoken and written)
* Familiarity with platforms such as WeChat and other Chinese social media channels
* Degree-level education from a recognised UK institution
* Proficient in Microsoft Word and Excel
What's on offer:
* Competitive Salary
* Commission structure
* Private medical insurance
* Opportunity to grow within a dynamic and expanding firm
This is a fantastic opportunity for a Sales Manager to join a respected property business and make your mark in luxury real estate.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
