Temporary Accommodation & Procurement Service Manager 17.5 Hours a Week – 2 Days in Office, 1 WFH Initially Office Based whilst Training We are seeking a Housing Services Manager to oversee a Temporary Accommodation and Procurement Team. You will be responsible for managing the day-to-day operations of the Temporary Accommodation and Procurement Team and directly supervising the Senior Temporary Accommodation Officer, Senior Procurement Officer, Senior Access & Support Officer, the Supported Project Manager and Caretakers. Your role will involve developing and implementing systems and practices to ensure that the service achieves performance targets and quality standards.Key Responsibilities:
Manage and supervise staff within the Temporary Accommodation and Procurement Team, ensuring compliance with legislation, council policies, and best practices.
Lead the development and implementation of strategies to procure suitable properties for homeless clients, meeting statutory targets and housing needs.
Assist in formulating strategy, policy, and development for private sector housing.
Set priorities for the team's work, ensuring performance and customer care standards are met.
Collaborate with senior management to develop and implement new policies or frameworks in response to demands and government targets.
Develop and implement new procedures or practices for the team, considering legislative and accreditation requirements.
Effectively manage budgets and resources, negotiate with landlords, and evaluate information to identify solutions.
Represent the organization in meetings, presentations, and negotiations with stakeholders.
Essential Requirements
Good knowledge of current housing legislation related to homelessness.
Proven ability to manage budgets and resources effectively.
Strong negotiation skills for property procurement and landlord relations.
Excellent problem-solving skills and ability to analyse complex situations.
Effective communication and presentation skills.
Understanding of multi-agency partnerships and team management.
Ability to prioritise and manage a varied workload, including attending meetings and emergencies outside office hours.
Significant experience in front-line housing services and team management.
Track record of delivering high-quality customer-focused services and driving service improvement.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk....Read more...
Tenancy Management and Resettlement Officer, Lewisham 35 Hours Per Week -hybrid working model, requiring the officer to be present in the office a minimum of 2 days a week Temp - 10 month contractWe are seeking a dedicated Tenancy Management and Resettlement Officer. This role is primarily based at Laurence House, SE6, with occasional travel outside the borough for property visits and other duties. The successful candidate will play a vital role in providing support to sustain tenancies in the private rented sector, ensuring safe and secure housing for our customers while meeting both local and corporate objectives. Key Responsibilities:
Work within the private sector to increase the supply of good quality accommodation for households in housing need.
Conduct property inspections to assess suitability for households in need.
Assess prospective customers' suitability for private rented accommodation, including reviewing housing history and financial situations.
Provide expert advice and guidance to prospective customers during viewings.
Ensure all procured accommodation meets required standards and regulations.
Act as a mediator between landlords and tenants to resolve issues and sustain tenancies.
Facilitate tenancy sign-ups and provide settlement support to customers.
Maintain up-to-date knowledge of local and national housing policies and legislation.
Maintain accurate records of properties, landlords, and relevant information.
Requirements
Excellent understanding of the private rented sector and housing contracts.
Knowledge of welfare reform and its implications on the private rented sector.
Understanding of housing and homelessness issues.
Familiarity with private sector housing law and health and safety regulations.
Knowledge of services provided by the Council for households in housing needs
Experience working with landlords, letting agents, and accommodation suppliers.
Previous work with homeless or housing-in-need populations.
Demonstrated ability to provide excellent customer care.
Prior experience in achieving performance targets.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk....Read more...
Rotherham - Private Sector Housing - HHSRS Property InspectorLocation – S60 1AE£85ph – On going contract – 37 hours The Contractor will be allocated multiple inspection addresses and can work at any time from 8am to 10pm by appointment. Non appointment visits can only be attempted between 9am and 6pm.• Contractors will be required to act professionally; this includes the way they dress, which must be smart and not display any advertising or slogans. They must act with curtesy to clients and colleagues.• Contractors will be expected manage their own health and safety whilst on site and traveling whilst undertaking any part of this contract. They must also cooperate with the council in its Health and Safety arrangements which will include logging on and off with a designated contact whilst working on site.• Depending on the quality of the inspection documentation the Contractor will be allocated as many inspection addresses as they can deliver. However, it is expected that allocated inspections will be completed or returned as in- accessible within 3 weeks of allocation.• Contractors will invoice monthly, and payments will be authorised following a successful Quality Assessment of the documentation.• The inspecting officer will remain responsible for communicating with landlords / tenants over any disputed inspections in the first instance. The inspecting officer will remain responsible to attend any tribunal hearing in response to any Notice they produce. A reasonable additional fee will agree where an officer is required to attend a tribunal.To find out more information please contact Deanna at Deannac@4recruimentservices.com Recruitment is done in line with safe recruitment practices. We are an equal opportunity....Read more...
Elective Home Education Officer - Children and Young People’s Service - NormantonAre you a passionate, dedicated Education Officer looking for your next role? 4Recruitment Services are recruiting an Elective Home Education Officer to join a team based in Normanton.Umbrella Rate: £19.03 per hour Duration: 3 months initiallyHours: Monday to Friday, 9am – 4.30pm, 37 hrs/week – HybridHome Education Officer role: Full JD Available
Work in conjunction with Education Welfare Officers in assisting with elective home educationManage a caseload of electively home educated pupils, ensuring every child receives a suitable educationMaintain Wakefield Education Welfare Service register for EHE pupilsAdopting a whole family approach, in order to reduce risk and improving outcomes for childrenLiaise with EHE parents/carers, receiving reports of work undertakenParticipate in assessmentsEstablish the reason for absences having an awareness and recognition of the needs of individual family’sLiaise with parents and carers through giving advice and guidance then referring to early help or social services where appropriate when there is a safeguarding concernDevelop and deliver, a coherent plan of proven and innovative interventions to families develop and implement attendance improvement projects alongside school staffMonitor data from schools and work with them on improving their performance indicators for attendancePromote school attendance via attendance strategies, assemblies, punctuality clinics, open evenings, parents’ evenings etc..Contribute to School Inclusion Reviews, attend Annual Reviews and meetings concerning children with special needs who are part of your case loadLead and attend multi-agency meetings to help support a better outcome for the family and inevitably improve the child/ young person’s school attendanceEnsure that all documentation including, written reports and information relating to individual cases of interventions is accurate, timely and entered onto appropriate management systems
Essential Requirements
UK Driving Licence, access to a vehicle, business insuranceA good standard of Educational and/or vocational qualifications to A level standard, including Maths and English at GCSE Grade A-C or equivalentExperience of working within an educational based settingSubstantial experience of working with ‘hard to reach’ individuals, parents, young people and children, with complex and challenging needsExperience in giving guidance, in relation to education welfare service provision to; schools, attendance staff, Headteacher, governors and other multi agency partnersExperience of understanding issues that impact children and families as they relate to irregular school attendance and overall well-beingExperience in using IT systems - full understanding and good working practice of data protection and safeguardingYou Must Have Right to Live & Work in the UKEnhanced Child DBS registered to the update service
We also offer an outstanding referral scheme for any Education Officer friends or colleagues.If you are an Education Officer and would like to express your interest, please contact us for this great opportunity by calling on 0208 514 9110 and speak to Sammy Davis Or email on, sammyd@4recruitmentservices.com Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.....Read more...
Family Involvement and Information Officer
Job Description
We are seeking an experienced officer to work within our families information service to lead on our SEND Local Offer. The successful candidate will lead on the development and implementation of the information, advice and guidance service to families and carers with children and young people who have a disability or complex health need. This will include ensuring that information is tailored to their individual needs and readily accessible in a range of formats. A key function of the role is ensuring that we meet our statutory duties as outlined in the SEND Code of Practice.
Responsibilities
• Lead on the development and implementation of a multi agency Information Strategy for disability services for families and young people that is accessible, relevant and accurate, joined-up and user focused.
• Provide professional advice, information and guidance, including signposting to other services where appropriate.
• Research and update information on relevant services offered in Barnsley, its neighbouring areas and national services.
• Input information into a database so parents and professionals have one point of contact for information. Lead on the local offer database, seeking feedback from users. Ensure that information is accurate and regularly updated.
• Produce news articles and lead on the production and distribution of a multi agency newsletter for families with disabled children - ensuring that young people and parents are intrinsically involved throughout the process.
• Plan, co-ordinate, deliver, evaluate and review outreach development and co-ordinate information/literature throughout the borough in centres accessed by families at the point of diagnosis and beyond.
Requirements
Significant experience of providing advice, guidance and support to families with disabled and complex health needs children A/I E
• Experience of developing strong and effective links with a range of organisations in the public, private and voluntary sector
Apply Now
If you would be interested in this position, please contact Emily @ Service Care Solutions on 01772 208964 or emily.bentley@servicecare.org.uk
If this role isn’t right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.
....Read more...
Principal Quality Assurance Officer
Location: Slough
Salary: £350ltd per day
Duration: Initially 6 Months
Slough Borough Council are seeking a highly skilled Principal Quality Assurance Officer to join their team. The successful candidate will be responsible for undertaking planned and responsive quality assurance visits of regulated care providers based on risk stratification within an allocated portfolio.
Key Responsibilities:
Undertake planned and responsive quality assurance visits of regulated care providers based on risk stratification within an allocated portfolio.
Meet with providers alongside relevant contracts officers to manage performance.
Contribute to safeguarding and provider concerns meetings.
Disseminate essential information to the market to support delivery of services.
Work closely with stakeholders including operational adult social care colleagues, the CCG and CQC where required to ensure risks are appropriately managed.
Requirements:
Previous experience within a quality assurance role
excellent communication skills
Knowledge and experience within adults social care
How to Apply:
If you are interested in this role, please send your CV and cover letter to erin.webbe@servicecare.org.uk ....Read more...
Council Tax Collection Officer (Revenue and Benefits) Exeter Remote, Full Time, 37 hours a week Temporary – 3 Month ContractAre you passionate about helping customers navigate financial challenges while maximizing revenue for the organisation? We are currently seeking a Council Tax Collection Officer to join our team in Exeter. This role offers an opportunity to make a meaningful impact on our community through effective debt recovery and customer support.As a Council Tax Collection Officer, you will play a vital role in collecting council tax, addressing queries from customers in arrears, and initiating appropriate recovery actions. Your focus will be on protecting and maximizing the council's income while supporting customers in finding sustainable solutions to meet their debts.Main Duties & Responsibilities:
Monitor and control customer accounts in arrears, ensuring recovery actions comply with regulatory requirements.
Understand each customer's overall debt and negotiate suitable payment arrangements.
Provide advice and support to customers in financial hardship, exploring sustainable solutions and initiating income and expenditure analysis.
Proactively contact customers in the early stages of arrears to prevent debt escalation.
Collaborate with internal departments and external agencies to facilitate debt recovery and support services.
Undertake administrative tasks associated with the team, including record-keeping and case management.
Provide feedback and ideas for improving team performance and customer service delivery.
Person Specification:
Essential: IRRV Level 2 Diploma in Local Taxation, Benefits and Advice (QCF) or substantial equivalent experience.
Adequate experience in a high-pressure income recovery and customer-focused environment.
Good knowledge of local authority policies, financial solutions, and legal processes related to debt collection.
Excellent communication and negotiation skills, with the ability to handle challenging situations.
Flexible, reliable team player with a positive attitude and emotional resilience.
Ability to work accurately under pressure and handle sensitive information with integrity.
Ability to apply a one view of debt principle within customer service delivery.
Flexibility to changing demands and off-site visiting roles, including attendance at Magistrates’ court.
Independent decision-making skills and a proactive approach to debt recovery.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk....Read more...
Adult Social Care Access Officer
London Borough of Newham are currently seeking an experienced Adult Social Care Access Officer to join their team. The company provides a comprehensive telephony and electronic front door, single point of contact for all adult social care. They are committed to delivering a seamless local front door service delivery into practice and the successful candidate will work as part of a wider team with the aim to resolve the adults social care enquiry as first point of contact with Adult Social Care.
Job Description
The Adult Social Care Access Officer will be responsible for taking ownership and responsibility for a wide variety of enquiries received from the public, both over the phone and electronically. This is a challenging but rewarding role where you will make a real difference to the customers. You will have exceptional listening and problem-solving skills in order to resolve queries received at first point of contact. You will deliver excellent customer care standards, maintain a high quality and professional service. No two days are the same, so you must enjoy working in a varied and busy environment whilst maintaining a high quality and professional service.
Requirements
Experience in a health or social care setting and have good time management skills and be able to work in a pressurised environment.
Excellent interpersonal and communication skills, be competent with basic IT skills. Be reliable and able to work under pressure.
A positive, calming and confident approach to our service users, carers and professional colleagues, and team working will also be required.
Ability to type and listen at the same time, while remaining calm.
Ability to quickly evaluate situations, identify risk, and initiate appropriate actions. You will also be required to organise tasks and workloads independently to meet timescales, demonstrate accountability and seek appropriate management oversight as required.
Ability to communicate effectively via the telephone, along with the ability to input information into our customers data system and have experience of updating and retrieving data from IT systems, including proficiency with Microsoft Office including databases.
Knowledge of the Care Act 2014; and principles relating to Prevention, Resilience and Enabling.
A positive, calming and confident approach when providing information and guidance to customers.
Experience working with Adult Social Care.
How to Apply
If you are interested in the position and hold the relevant experience required then please send your CV to Ashley.Brown@servicecare.org.uk or call 01772 208 964 to discuss further. ....Read more...
Job title – Compliance Officer
Location – Enfield, EN1
Contract – Temporary ongoing
Hours – Full Time 35 hours
Start Date: ASAP
We are currently recruiting for a property compliance officer. The Compliance Officer will be responsible for ensuring that all properties within the portfolios have all statutory certificates and licences. The successful candidate will liaise with contractors, tenants, and freeholders to arrange the testing and inspections required to ensure properties within the portfolios meet all statutory obligations and local property licensing conditions.
Duties would include:
Proactively maintain a spreadsheet database (or future asset management software which may be adopted) listing the testing and inspection requirements for each property and the expiry dates of the test certificates
Produce and proactively update a rolling 12-month work plan detailing the testing and inspections to be commissioned within the next 12-month period
Instruct contractors or staff to carry out the testing and/or inspections according to the work plan
Liaise with tenants, staff, long leaseholders, freeholders and contractors to arrange the access required for testing/inspections to be carried out within the required time periods
Monitor contractors and HGL/EL staff to ensure the required testing/inspections have been carried out and ensure that certificates and reports are stored in the relevant files and systems
Refer any technical issues highlighted in testing or inspection reports to HGL management and the relevant technical officer
Arrange for injunctions to be obtained and coordinate forced entries where tenants consistently refuse to provide access without good reason
Undertake any other administrative activities as required
Essential criteria and experience:
Proven experience in a property services environment or similar role
Knowledge of relevant legislation and regulations
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong attention to detail
Proactive and results-driven
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk
....Read more...
YOS Officer - BirminghamAre you a passionate, dedicated YOS Officer looking for your next role? 4Recruitment Services are recruiting an experienced Case Manager to have responsibility for managing children on both Court and Out Of Court disposals.Umbrella Rate: £24.37 per hour Duration: 2 months initially Hours: Monday to Friday, 8.45am – 5.15pm, 36.5 hrs/week – Hybrid YOS Officer role: Full JD Available
Dealing with children in the Youth Justice systemEffectively manage and monitor young people going through the court process and referral order panelsHelping children with the consequences of their offending, for their victim(s), for themselves, their families and their communitiesEnsure that work with young offenders has at its’ core a ‘restorative’ approach that addresses the needs of victims of crime, through the provision of a rehabilitation programme to change young people’s behaviourParticipate in the provision and use of information in relation to identifying the needs of young people and families and in measuring effective outcomesContribute to the delivery of the Youth Justice Plan and performance measures withinDeliver a range of interventions which tackle the factors which place a child at risk of offendingContribute to the efficient and effective use of resources within the Youth Offending ServicePlan and implement diversion from court programmes where appropriateContribute to the remand and provision of Bail Support ServicesWork in co-operation with other agencies and partners and key stakeholders in the local communityAct as Case Managers for court orders where appropriateCompile and present Pre-Sentence Reports and other reportsBuild effective local strategies to reduce crime by children by working collaboratively with partner agenciesAttend meetings reviews and conferences where necessary
Essential Requirements
Relevant qualification/ degree in Youth/ Social WorkSignificant YOS experienceExperience of using Care Director and completing Asset +'sProven experience of case management within youth justice systemSubstantial experience of working with young people who are considered to be at riskExperience of assessment, planning and delivering intervention/programmesYou Must Have Right to Live & Work in the UKEnhanced Child and Adult DBS registered to the update service
We also offer an outstanding referral scheme for any YOS Officer friends or colleagues.If you are a YOS Officer and would like to express your interest, please contact us for this great opportunity by calling on 0208 514 9110 and speak to Sammy Davis Or email on, sammyd@4recruitmentservices.com Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.....Read more...
Job Title – Senior Communications and Marketing Officer
Location – Newark NG24
Contract – Temp
Hours – 37
Role summary –
This company is seeking a highly skilled and experienced Senior Communications and Marketing Officer to join their team. As the Senior Communications and Marketing Officer, you will be responsible for leading the development and implementation of communication and marketing strategies to promote this company's products and services. You will also be responsible for managing the company's brand and reputation, as well as overseeing the production of marketing materials and content.
Key Responsibilities:
Develop and implement communication and marketing strategies to promote this company's products and services
Manage the company's brand and reputation
Oversee the production of marketing materials and content
Collaborate with internal teams to ensure consistency in messaging and branding
Manage relationships with external agencies and vendors
Conduct market research and analysis to inform communication and marketing strategies
Monitor and report on the effectiveness of communication and marketing campaigns
Manage budgets and allocate resources effectively
Requirements:
Minimum of 5 years of experience in communications and marketing
Bachelor's degree in marketing, communications, or a related field
Excellent written and verbal communication skills
Strong project management skills
Experience with digital marketing and social media platforms
Ability to work independently and as part of a team
Strong analytical skills
Experience managing budgets and allocating resources
Experience managing external agencies and vendors
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
....Read more...
Job title – Business Support Officer
Location – Romford, RM1
Contract – Temporary ongoing
Hours – Full Time 36
Start Date: ASAP
We are looking for a highly motivated and organised Business Support Officer. The successful candidate will play a critical role in expediting data migration from multiple systems onto a single system, Liquid Logic. The role requires excellent knowledge of Liquid Logic, experience in data migration, attention to detail, and the ability to work independently. The company will provide training and induction to the task.
Duties would include:
Provide administrative support to the company's operations
Migrate data from multiple systems onto a single system, Liquid Logic
Demonstrate excellent knowledge of Liquid Logic
Ensure data accuracy and completeness
Work independently and take initiative
Follow established procedures and guidelines
Communicate effectively with team members and stakeholders
Provide regular progress updates to management
Essential criteria and experience:
Proven experience as a Business Support Officer or similar role
Excellent knowledge of Liquid Logic
Experience in data migration
Attention to detail
Ability to work independently and take initiative
Strong communication and interpersonal skills
Ability to follow established procedures and guidelines
Strong problem-solving skills
Ability to work under pressure and meet tight deadlines
Flexibility and adaptability to changing priorities and tasks
Training and induction will be provided by the company
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk
....Read more...
Senior Operational Support Officer
About the Company
London Borough of Tower Hamlets have an exciting opportunity for a Senior Operational Support Officer to join the Young Tower Hamlets youth service. The company is committed to providing a safe and inclusive environment for all its employees.
About the Role
The Senior Operational Support Officer will provide direct line management, oversight and support to a team of Operational Support Officers. The successful candidate will work collaboratively with the leadership and management team and operational staff to ensure the day-to-day running of the service is delivered smoothly.
Key Responsibilities
Line management of the Operational Support Officers including undertaking one-to-one supervision, delegation of tasks and efficiently manage the teams workload.
Coordination, delegation and oversight of a range of meetings (e.g. preparing agendas, meeting invitations, relevant documentation, taking minutes and circulation of papers).
Coordination, delegation and oversight for the health and safety of buildings in collaboration with the youth service and relevant colleagues including corporate health and safety & facilities management. Tasks include maintaining health and safety action plan, co-ordinating fire/incident tests and general building management.
Coordination, delegation and oversight of finances and procurement activity (e.g. procurement tasks, requesting purchase orders, monitoring submission of invoices, placing orders and specification development etc).
Oversee and support with the co-ordination of recruitment and on-boarding of the workforce.
Other tasks as required to support operational need.
Requirements
Strong leadership skills.
Good communication skills (written and verbal) as well as producing good quality written information with attention to detail.
Well-developed problem-solving skills and ability to work on own initiative.
Team player.
How to Apply
If you are interested in this Senior Operational Support Office role, please submit your CV via email to Ashley.Brown@servicecare.org.uk ....Read more...
Job Title: Complaints Officer
Work Pattern: 36 Hours a week
Contract: April 2024
Location: Westminster
Days: Mon – Fri
Salary: £20.03 umbrella p/h
Our client is looking for a Complaints Officer to join their team in Westminster. You will be responsible for contributing to the delivery of complaints resolutions and resolving enquiries efficiently and effectively.
Job Role –
Draft, review, amend, and dispatch responses to customer, member, and stakeholder feedback, ensuring accuracy and professionalism in all communications.
Receive and handle feedback, complaints, requests, and/or inquiries from members of the public, members, and stakeholders through various channels.
Liaise with contractors, customers, stakeholders, and colleagues to investigate, resolve, and respond to feedback, requests, complaints, and/or inquiries in a timely manner.
Handle complainants, colleagues, and stakeholders sensitively and in accordance with organisational confidentiality and data protection policies.
Develop and maintain effective professional relationships with partners to facilitate efficient resolution of feedback and complaints.
Manage the organisation's Freedom of Information, Data Protection, and Information Management processes.
Escalate serious or urgent feedback, requests, complaints, and/or inquiries to the attention of the Complaints Team Manager or Complaints and Service Improvement Manager.
Recommend resolutions to complaints, feedback requests, and/or inquiries and monitor their implementation to ensure timeliness and quality.
Collate and track performance metrics on both complaints and member inquiries, including key performance indicators (KPIs) and satisfaction delivery.
Ideal Candidate:
Experience resolving complex complaints.
Microsoft Proficient
Ability to organise and prioritise own workload.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an email to arran.fitchie@servicecare.org.uk....Read more...
School Information Officer – OxfordSalary: £16.63 to £18.06 an HourFull-Time (37 hours)Contract: Six Months – Possibly beyondWe are looking to appoint a School Information Officer (Migrants) who will lead on processes, curriculum, enrichment, and social integration, to support schools and other providers in their education of newly-arrived migrant children, from Early Years to Sixth Form/16-19 College.To ensure all relevant elements of the OCC Migrant Education Framework are supported and delivered across Oxfordshire.To support schools, migrant families and their children in learners’ education readiness at all levels and preparedness for post-18 higher education, employment and training, including apprenticeships.To support schools, migrant families and their children in ensuring a full understanding of education provision across all stages, as well as learner financial support e.g. student loans.To develop training for and presentations to migrant families in promoting their understanding of the UK education system, its culture and expectations.To provide copy for the website so that migrant families and their children have a full understanding of the UK education system, with signposting to appropriate providers and support organisations.We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.Recruitment is done in line with safe recruitment practices 4Recruitment Services is an equal opportunities employer.To discuss this vacancy or other vacancies in your area please contact Liam Heddle on liamh@4recruitmentservices.com....Read more...
Neighbourhood Housing Officer
Location: Lambeth, LondonType: Temporary - 6 month contractHours: Full time, 35 hours a weekStart Date: 13/05/2024
Are you passionate about fostering vibrant and sustainable communities? Do you thrive on providing excellent customer service and support to tenants and leaseholders? If so, we have an exciting opportunity for you!
About the Role:
As a Neighbourhood Housing Officer, you will play a crucial role in delivering an integrated housing service to tenants and leasehold customers. Working closely with other teams, councillors, and Tenants & Residents Associations, you will contribute to the creation of sustainable tenancies within sustainable communities.
Key Responsibilities:
Provide proactive and customer-focused housing management services across a designated area.
Ensure the organisation fulfills its legal and contractual obligations to tenants and leaseholders.
Act as a regular and visible presence on estates, ensuring safety and maintenance standards are met.
Provide advice, information, and reports on any housing management matter.
Support the Neighbourhood Housing Team in delivering the Vulnerable Residents Offer.
Requirements:
Experience in housing management or a related field.
Strong customer service skills and a proactive approach to problem-solving.
Excellent communication and interpersonal skills.
Ability to work collaboratively with diverse teams and stakeholders.
Knowledge of relevant housing legislation and policies is desirable.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk....Read more...
ASB Officer Sittingbourne, Kent Temporary Full Time – Hybrid/Remote We are searching for a prospective Anti-Social Behaviour Officer to join a team based in Sittingbourne on a full time, temporary basis with an initial contract of 3 months. The ASB Officer will provide a high quality, proactive, responsive, and prompt ASB management service to residents to effectively tackle all forms of hate crime, neighbour nuisance and anti-social behaviour using a broad range of interventions, including the legal framework. This role offers remote working with 1-2 days a week in office or conducting visits where necessary. Requirements The ideal candidate will have the following skills and experience:
Previous experience in a role involving ASB Management, with high level cases of ASB
Knowledge of housing, civil, and criminal law, including the Anti-social Behaviour, Crime, and Policing Act 2014
Ability to take responsibility for own safety and create a safe working environment
Empathetic and respectful towards residents/customers, value diversity
Able to understand and gather relevant information to process legal action and ensure a successful conclusion.
Experience of presenting cases at Court to support the ASB process.
Experience of achieving positive results in dealing with ASB and tenancy services.
Experience working with CRM and/or React are desirable
Role Expectations
Effectively manage and deal with a delegated case load of anti-social behaviour, hate crime and domestic violence cases
The role involves investigating complaints, maintaining appropriate records, and overall providing excellent customer service in all areas
Provide proactive support to the Neighbourhood Housing team to identify and investigate instances of anti-social behaviour, promptly assessing whether preventative intervention or legal action is required
Actively participate with external agencies to identify where preventative intervention is required, ensuring a prompt and joined up approach in tackling anti-social behaviour and tenancy enforcement
Where legal action is required, progress cases in accordance with legislation. This includes making decisions on the appropriate level of action to be taken, such as possession proceedings and injunctions, gathering evidence, preparing cases for Court, obtaining witness statements, attending Court and supporting witnesses
Take and draft witness statements in preparation for legal action, arranging support and protection (if required) for witnesses
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk....Read more...
Senior Environmental Enforcement Officer - Hounslow - Full-Time; 40 hours per week - £29,120 per annum
Do you enjoy managing and uplifting a team? Do you enjoy being outside and on the go? Have you had supervisory experience?
If you answered yes to the above then keep reading!
We have an opening for a Senior Environmental Enforcement Officer, to work with a team enforcing local laws to protect the local neighbourhood.
So, what can you expect as a Senior Environmental Enforcement Officer.
What will you do?:
- Monitor EEOs both out on street and via reports
- Examine reports of littering, fly tipping, dog fouling and other similar offences.
- Responding to complaints regarding local environmental quality and anti-social behaviour.
- You will make sure the correct number of Environmental Enforcement Officers are deployed as per agreed service levels and contractual conditions.
- You will review, monitor, supervise and direct staff according to contract requirements.
- Conducting back to work interviews and maintaining attendance levels within your teams.
- To cascade information to all members of staff and maintain good communications throughout the contract.
- Ensure overall client approval and attend training courses where required.
- Work with both the Waste Management Manager and Environmental Health Manager
What will you bring?
- At least one years experience of working in a supervisory post serving clients.
- Good working knowledge of Excel and Word
- Experience of environmental enforcement and services
- Experience of carrying out awareness raising/public relations work
- Reliable and capable of dealing with possibly tough people/situations.
- Full clean driving licence - Preferable
So what package is on offer for you?
You will receive £29,120 per annum. Full time hours, 40 hours per week, covering any 5 from 7 days.
Benefits including pension and employee discount scheme.
You will be provided with a Full All-Weather Uniform.
Access to ongoing training and development.
If this sounds like an opening for you then apply now and one of our team will be in touch soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an inspiring work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the growth prospects to fulfil their potential while aiming for excellence in their work.....Read more...
Benefits and Housing Needs Officer Hackney, London Temporary Full Time Hybrid/RemoteWe are seeking a dedicated and skilled Benefits and Housing Needs Officer to join our team in Hackney on a full-time temporary ongoing basis. The postholder will be a part of a team working on the Housing Benefits Accuracy Initiative, and will be processing all types of Housing Benefit and Council Tax Reduction claims. This role offers hybrid/ remote working.Requirements
Previous experience working in a similar role, as a Housing Needs Officer, Housing Benefits Assessor, or similar
Previous experience of processing all types of Housing Benefit/ Council Tax Reduction claims
Previous experience using Capita Academy Benefits system
Knowledge of housing legislation, policies, and procedure
Understanding of legislature surrounding Housing Benefit
Excellent communication skills, both verbal and written
Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
Role Expectations
Process accurate and timely payment of Housing Benefits and Council Tax Reduction to all those in the borough that are entitled to financial support to pay their rent and Council Tax in line with legislation
Prevent homelessness by providing housing advice to members of the public
Assessment of homelessness applications and reviews ensuring temporary accommodation is provided where appropriate
Liaise with external partners, including local authorities, housing associations, support agencies, and benefits providers
Provide Housing Advice: Offer accurate and up-to-date advice on housing options and to all, including the public, tenants, licensees, and landlords
Represent the company in Court where necessary
Maintain Records: Accurately record all interactions, assessments, and decisions in line with relevant policies and procedures, ensuring confidentiality
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk....Read more...
Mobile Civil Enforcement Officer - Lambeth - Full-Time; 42.5 hours per week - £13.15 per hour | £29,061.50 per annum, PLUS daily mobile allowance.
Looking for moped riders
Location: Streatham.
Do you enjoy working outdoors, helping people and have great communication skills?
Do you have excellent customer service skills and enjoy being on the go?
Are you over 18 and have a CBT licence?
Civil Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at our Lambeth base, with permanent guaranteed hours as a Civil Enforcement Officer. So, could this role be for you?
What can you expect as a Civil Enforcement Officer?
Youll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- Yes, youll be issuing parking tickets but you wont have targets as this job is about creating a positive impact on the local community.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful information and advice.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career.
What will you bring?
- Excellent customer service skills
- CBT licence
- Good spoken and written English
Full time working hours. 42.5 hours per week. 5 days out of seven. 8.5 hour shifts. Mon-Sun. As per rota.
We believe that working for Apcoa is great. We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
If you're the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch.....Read more...
Finance officer - Somerset£39 per hourHybrid workingContract – Full Time:Duties/Responsibilities:
Analysis and interpretation of financial informationFinancial/Budget monitoring experienceExperience of working in a finance environment and dealing with complex accounting and statutory reporting issuesExperience of using Microsoft Excel and Outlook.Excellent verbal and written communication skillsWorking to deadlinesAbility to manage a varied workloadKnowledge of County Council accounting methods/systems (SAP)Budget Monitoring ReportsAnalysing ExpenditureYear EndReconciliation
To find out more information please contact Lily at Lilye@4recruitmentservices.comRecruitment is done in line with safe recruitment practices. We are an equal opportunity agency.....Read more...
Senior Commissioning officer – Cambridgeshire£307 Day rateContract – Full Time:Hybrid working - Negotiable however could be 1 or 2 days in officeDuties/Responsibilities:
The role exists to work with Commissioning Managers to develop and implement commissioning plans and strategies on behalf of Children’s Services and Education and, where possible, through an integrated approach to commissioning.The role will provide additional support at a higher level than currently available from Commissioning Officers to enable the Commissioning Manager to successfully manage a much larger portfolio of Children’s commissioned provision and strategies than currently allocated. Not only does the role add capacity, but it also provides an enhanced skillset, allowing the Commissioning Manager to delegate more complex tasks to the P1 that they could not give to the Commissioning Officer.In turn, this gives the Commissioning Manager capacity to take on additional projects within his/her portfolio. The growth in portfolio is due to additional departmental priorities introduced by the Joint Administration.Ensuring sufficient, affordable, quality care provision is available locally both now and, in the futureImplementing innovations in the way the council commissions care for local people to increase choice and control (e.g. more self-directed support such as direct payments and individual service funds)
To find out more information please contact Lily at Lilye@4recruitmentservices.comRecruitment is done in line with safe recruitment practices. We are an equal opportunity agency.....Read more...
Job Title: Project Support Officer (Admin and Clerical) Salary: £14.24 P/H LTD Umbrella Hours: 37 Type: Temporary Ongoing Location: Southampton, SO14 Start Date: ASAP Work Pattern: Monday – Friday | 09:00am – 17:00pmJoin our client’s Strategy & Performance team at SCC as a skilled Project Support Officer. In this crucial role, you will be instrumental in supporting the governance and reporting of various projects and change initiatives. Your efforts will significantly enhance our internal processes and contribute to the success of our projects, making a tangible impact within the public sector.Key Duties and Responsibilities:
Assist in the planning, execution, and monitoring of project timelines and deliverables.
Produce, collate, and present key documents and reports with high accuracy.
Organise and facilitate project meetings, prepare agendas, and track actionable items.
Analyse, interpret, and present project data to support decision-making processes.
Develop and maintain relationships with key stakeholders to support project execution.
Monitor and update project risk logs and compliance documents.
Requirements:
Strong Organisational Skills.
Excellent Communication skills both written and verbal.
Problem Solving Abilities.
Attention to Detail.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk....Read more...
Finance Officer - Gloucestershire£20.03 per hourContract – Full TimeDuties/Responsibilities:
Support the production of budgets, closure of accounts, and/or financial systems, in accordance with corporate policy and standardsAssist in ensuring that sound financial planning, effective allocation/use of resources and budgetary control systems are in place and comply with corporate policy and standardsSupport the preparation of financial information for inclusion in Outturn Reports, Statement of Accounts, statutory returns and grant claimsMaintain the accuracy of budgets on the council’s main financial systemProject Support to Finance Business Partners. Assist with various tasks/projects of a financial nature, which may involve modelling and costing.
To find out more information please contact Abbie @ abbiek@4recruritmentservices.comRecruitment is done in line with safe recruitment practices. We are an equal opportunity agency.....Read more...
Principal Planning Officer – North Somerset£36.30 per hourContract – Full TimeDuties/Responsibilities:
We have a requirement for one contractor to work for 6 months on progressing a variety of major planning applications.Flexible working model so can accommodate WFH with office attendance in Weston-super-Mare only required on an occasional basis for team meetings, site visits or the like.
To find out more information please contact Liam at Liamm@4recruitmentservices.comRecruitment is done in line with safe recruitment practices. We are an equal opportunity agency. ....Read more...
