This role will be within the Elections and Democratic Services team based at Town Hall, Station Road, Clacton-on-Sea, CO15 1SE.
The day-to-day contact will be Nikki Nepean who is the Elections Manager.
This apprenticeship will provide the post holder with experience in a wide range of areas as well as the opportunity to be involved in important local and national events.
You will become practiced in customer service and will acquire the confidence to deal with a multitude of enquiries. The post will provide experience in following procedures and processes as well as a basic understanding of many different types of legislation affecting electoral registration, delivery of elections and local government workings. You will have the opportunity to develop team skills and administration processing. This work will be undertaken within a large organisation, which will provide further benefit to your overall development.
There are 3 bespoke computer systems used within this role as well as use of more general office applications. Full training will be given on all computer systems.
Your main duties will be:
Liaising with members of the public via telephone, face to face and online
Inputting electoral register applications and updating as needed.
Assisting in preparation for elections as required
Help to prepare for committee meetings
Assisting the Leadership Support team, including support in preparation for and during delivery of key Civic functions
To undertake filing, photocopying and general office duties as required
Training:
On-the-job training through work shadowing
Provision of written training material and procedure notes
Full training on bespoke IT applications
Participation in corporate training opportunities (attendance courses and e-learning).
The Intermediate Apprenticeship consists of a Level 3 NVQ Certificate in Public Service Operational Delivery, Functional Skills at Level 1 in Maths, English and ICT. These qualifications will be delivered by Career Track, mainly in the workplace, with flexible training and delivery tailored to meet the needs of the employer and the apprentice. Training Outcome:Career progression will be dependent on vacancies coming up within the team or wider organisation. Internal employees can apply for roles as and when they are advertised.Employer Description:Local authority that covers the area of Tendring, EssexWorking Hours :Monday to Friday:
08:45 AM - 17:15 PM, Monday to Thursday
08:45 AM - 16:45 PM, Friday
37 hrs per week.
Additional hours as required during an Election.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience,Interpersonal Skills,Positive Attitude,Punctual,Personal Resilience....Read more...
