The Role
Customer Service Advisor - Wigan
£23,795.20 Per Annum | 40 Hours per Week | Flexible Shifts (08:00 20:00)
Are you a natural problem solver with a passion for delivering exceptional customer experiences?
If so, wed love to hear from you!
Join our friendly and dedicated team as a Customer Service Advisor, where every interaction makes a difference. Youll become the friendly voice of our company, helping customers with tailored solutions while working in a fast-paced, supportive environment that values your development and celebrates individuality.
Why Join Us?
- A Dynamic Work Environment: Be part of a team that takes pride in offering first-class customer service.
- Growth Opportunities: We invest in your career, offering training and development to help you reach your potential.
- Recognition & Support: Celebrate your successes and be rewarded for going the extra mile.
What You'll Be Doing:
- Providing outstanding service to customers over the phone, email, and live webchat.
- Offering tailored solutions to create seamless customer experiences.
- Staying informed about our services to offer natural, confident advice.
- Assisting with customer issues and keeping communication smooth and effective.
What You'll Bring:
- Excellent communication and teamwork skills.
- The ability to stay calm and work efficiently under pressure.
- Strong time management, reliability, and a positive "can-do" attitude.
- A safety-first mindset and passion for problem-solving.
What We Offer:
- Competitive Salary: £23,795.20 per annum
- Flexible Work Schedule: 40 hours across 5 out of 7 days (including weekends)
- Comprehensive Training & Career Development
- Monthly Free Lunch & Employee Discounts
- Company Pension Scheme
Ready to Join a Company That Invests in You?
Were focused on creating a supportive and inclusive workplace where everyone can thrive and excel. If youre driven by a passion for customer service and want to work for a company that truly values its people APPLY NOW!
We are proud to foster a diverse and inclusive work environment, welcoming applicants from all backgrounds and walks of life.....Read more...
We are looking for a Customer Service Advisor to join an already busy department as additional support due to an internal promotion. If you’re passionate about delivering excellent service and want to work in a dynamic environment, this could be the perfect opportunity for you
This role is offered on an initial 9 month contract with hours from Monday to Friday, 8:30 AM to 5 PM, however, as the company is progressive there could be permanent opportunities too.
What you will be doing as the Customer Service Advisor
Accurately processing customer orders and requests.
Managing pricing, product information, and general customer queries.
Resolving complaints from start to finish with accountability and empathy.
Assisting internal teams with sales strategies and promotional campaigns.
Raising credit notes and handling return and repair processes.
Liaising with logistics providers to ensure timely and successful deliveries.
Experience, skills and attributes required
Confident and clear communicator with excellent customer service skills.
Empathetic and resilient, able to deliver exceptional support even under pressure.
Highly organised and detail-oriented, capable of managing multiple tasks effectively.
Comfortable using IT systems; experience with SAP and Google Docs is a bonus but not essential.
Proactive and solutions-focused, with a practical approach to problem-solving.
What’s In It for You?
Starting Salary: £25,000
Holidays: 32 days (including 8 bank holidays)
Hybrid: 2 days per week, once trained
Training: Comprehensive 4 week training program to set you up
Benefits: A comprehensive package including a pension scheme, health plan, critical illness cover, sick pay, staff discounts, and the potential for permanent roles for the right candidates, subject to business needs
Modern workplace: A well respected employer offering fantastic culture, progression opportunities, and excellent facilities
....Read more...
Recruit4staff are proud to be representing their client, a leading Travel Specialist in their search for a Travel Consultant to work remotely, hybrid or in office, the offices based in Chester. For the successful Travel Consultant our client is offering:
Salary up to £26,260.00 Per Annum + OTEThis is a full-time position where you will be required to work 39 hours per week; A 7-day shift pattern (e.g. 3 week days 0900 - 2030 & 1 Weekend Day 0900 - 1730)Permanent Position Benefits: Commission, Pension, 22 Days Holiday, Enhanced Pension, Maternity & Paternity, Social Events, Employee Discounts, Life Insurance
The role - Travel Consultant:-
Contact customers who have not completed online bookings for holidays and overseas travelComplete bookings with customers whilst on the phoneIdentifying reasons for incomplete bookings; liaise with internal teams to ensure the products and website are in correct working order for the completion of other online bookingsWork to KPIs and outbound customer contact targets to capture incomplete bookings within a certain timescaleAssist customers having problems with bookings on the website
What our client is looking for in a Travel Consultant: -
Previous experience working in a sales or customer negotiation contact roles - ESSENTIALTravel Industry, Leisure Industry, Ticket Sales, Hotel Reservations & Reservations knowledge - ESSENTIAL Outbound customer contact experience / Customer Service - ESSENTIAL Able to work shift pattern to include weekends - ESSENTIAL
Key skills or similar Job titles: Booking Agent, Customer Service Advisor, Holiday Sales Advisor, Travel Agent, Holiday Rep. Commutable From: UK Wide For further information about this and other positions please apply nowThis vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
CUSTOMER SERVICE ADVISOR – TALKE - £23,795 BASIC SALARY + PERFORMANC BONUS & BENEFITSDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get on board and be a key player in their success. Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service. This is a family run business and every single employee is a member of that family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Dealing with high volume incoming callsResolving customer issues in a timely mannerLiaise with external contractors to arrange and manager resolutions to the queries raisedDealing with a variety of questions and queriesPromoting the benefits of using the services the company providesAssisting with contract renewals and retaining customersDealing with complaintsMaintaining accurate customer records using the inhouse system
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Week One Shifts: 8am-4.30pmWeek Two Shifts: 10.30am-7pmWorking 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu20 days holiday plus Bank HolidaysOnsite Parking£23,795 Basic SalaryPerformance Bonus after 6 monthsFantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE - £23,795 BASIC SALARY + PERFORMANC BONUS & BENEFITS....Read more...
The retail sales support team is responsible for processing orders for major retailers and marketplaces such as Amazon and B&Q and ensuring the stock is delivered on time and in full by the requested delivery date. This role also includes providing customer quotes, stock updates, delivery and dispatch information, invoice queries and organising returns. Due to increased workloads, this role is initially a 9 month contract with the role very likely to become permanent.
Key responsibilities for the Customer Service Advisor
Processing customer orders via phone, email, and EDI
Handling queries related to inventory, pricing, and deliveries while resolving issues promptly
Managing technical enquiries using electronic parts diagrams as a first level of support before escalation
Building and maintaining strong relationships with customers and sales teams
Proactively resolving concerns and keeping customers updated on orders and returns
What We’re Looking For:
Proven experience in customer service and administration
Strong communication skills
Attention to detail
Able to work in a fast paced and demanding environment
Proficiency in Microsoft Office, SAP would be a beneficial but not essential
A proactive, solutions focused team player with excellent interpersonal skills
What’s In It for You?
As the Customer Service Advisor, this is a fantastic opportunity to join an innovative market leading, company who prides itself on a positive culture, a strong brand and who offers real progression opportunities. You’ll work in bright, modern offices with excellent facilities.
Salary: Between £25,000 - £26,400
Hours: 37.5 hours a week (Monday to Friday, 8:30 AM – 5 PM)
Hybrid working model
Holidays: 26 days plus bank holidays
Training: Comprehensive training and onboarding
Benefits: Progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events, and more!
....Read more...
A leading provider of industrial equipment is looking for a Sales Representative to drive contract renewals. If you have a strong sales background and thrive in a customer-focused environment, this role is for you
Key Responsibilities:
Re-establish relationships with previous clients and proactively engage with competitor accounts to win new business.
Build strong relationships to understand customer needs, industry challenges, and position yourself as a trusted advisor.
Maintain and grow contract accounts by identifying evolving customer needs and expanding contract scope year over year.
Manage and divert incoming service calls to ensure prompt and professional responses.
Key Responsibilities:
School qualification or office-based apprenticeship (additional business training preferred).
Four years in sales, preferably in industrial equipment, engineering, or B2B services.
Strong relationship-building, negotiation, and contract management skills.
....Read more...
A leading provider of industrial equipment is looking for a Sales Representative to drive contract renewals. If you have a strong sales background and thrive in a customer-focused environment, this role is for you
Key Responsibilities:
Re-establish relationships with previous clients and proactively engage with competitor accounts to win new business.
Build strong relationships to understand customer needs, industry challenges, and position yourself as a trusted advisor.
Maintain and grow contract accounts by identifying evolving customer needs and expanding contract scope year over year.
Manage and divert incoming service calls to ensure prompt and professional responses.
Key Responsibilities:
School qualification or office-based apprenticeship (additional business training preferred).
Four years in sales, preferably in industrial equipment, engineering, or B2B services.
Strong relationship-building, negotiation, and contract management skills.....Read more...
Are you a friendly and professional communicator with great customer service skills? We’re looking for a Customer Advisor to support a community-focused environment. In the Customer Service / Receptionist role, you will:
Responding to customer enquiries and providing clear advice and support ensuring excellent customer service Contacting customers to update system records and conducting welfare checks Performing general administrative tasks to maintain accurate and up-to-date informationProviding reception duties including taking calls, messages and signposting
To be successful, you will need:
Excellent telephone manner and strong communication skills Customer service and reception experience Strong IT and administrative skills with attention to detail Ability to manage calls efficiently while maintaining a professional and friendly approach
This is a temporary position for 1 month initially, working full time hours 35 Per week, 9am to 5pm Monday to Friday. You'll be on an hourly rate of £13.12 and office based in Llandudno Junction. If you're available immediately and ready to make a difference, apply today! ....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering enquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
The programme typically lasts for 14 months, and you’ll achieve a nationally recognised qualification (Customer Service Practitioner Level 2)
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Further details will be made available at a later date
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:Bristol Street Motors was established from a single motor retail dealership in Bristol Street, Birmingham. Now, Bristol Street Motors operate under the Vertu Motors Group and has grown to become a national brand recognised for its honesty, integrity and quality customer service.
Serving England from our local dealerships, we represent 15 of the world's major manufacturers; Citroen, CUPRA, Dacia, DS, Ford, Hyundai, Mazda, MG, Nissan, Peugeot, Renault, SEAT, SKODA, Toyota, and Vauxhall as well as offering a wide variety of quality assured used cars across a range of the best-known car franchises.
Our dealership teams are on hand to offer the highest standards in sales and aftercare for new cars, used cars and commercial vehicles. We have a range of aftercare services to choose from including car servicing, MOT, seasonal health checks and accident repairs.
Our quality customer service has led us from strength to strength, allowing us to retain our place as one of the largest motor retailers in England whilst building on our reputation as one of the country's most trusted new and used dealership groups.Working Hours :Monday - Friday: 8.30am - 5.30pm.
However, each of our dealers will have different requirements (TBC).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
The programme typically lasts for 14-months, and you’ll achieve a nationally recognised qualification
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:We have a network of showrooms in Ashford, Crayford, Eastbourne, Folkestone, Hastings, Maidstone, Southampton, Winchester, Wokingham and Uckfield. At each dealership you’ll find a comprehensive array of Citroën products and services. We welcome personal customers and businesses alike to make the most of what we have to offer.
We’re proud to be a trusted partner of the one of the world’s leading automotive brands, and we’ve become experts in all things Citroën over the years. Our dedicated team is committed to helping our customers in any way we can, and you can rest assured that our advice is always impartial. All you need to do is ask.
Across the dealerships, we offer new car sales and approved used vehicles, along with aftersales services and manufacturer-approved parts and accessories. Our showrooms are contemporary and spacious making it easy to browse our latest Citroën selection at your leisure. Over in our state of the art workshops, our manufacturer trained technicians are well equipped to keep your vehicle in prime condition throughout ownership. We have all the latest tools and diagnostic equipment to get you back on the road as soon as possible.
As part of our commitment to complete customer satisfaction, we offer competitive prices every day of the week. In addition we also work closely with Citroën to bring you exclusive special offers, enabling your budget to stretch even further. We offer tailored finance packages so you can spread the cost of your purchase and we can help you if you’re a Motability customer too.Working Hours :Monday - Friday, 8.30am - 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
We are looking for an experienced part time Retail Sales Assistant to work on a permanent basis, to join our established and developing client in Banbury. Your primary role will be to provide excellent customer care for customers coming into the shop. The hours of work will be two days in the week and every Saturday.
As Retail Sales Advisor, you will be responsible for:
Fully participating in all aspects of the store operation from front end counter sales to warehousing, stock management, compliance and cleaning
Working face to face with customers to help with enquires and sales
Providing accurate and appropriate advice, guidance and technical details on product selection to ensure that our customers buy the best and relevant products to meet their needs
Processing cash and card payments and refunds in line with company procedures
Providing excellent after sales service by following up on orders, ensuring orders are fulfilled as expected, delivery targets met and customers informed of any delays in advance
Dealing with customer complaints positively and promptly
Assisting with in-store visual merchandising
Stocking the retail space with merchandise
Ensuring all displays are kept in a clean and attractive condition and products are labelled and priced correctly
Goods in and external deliveries
Participating in training and learning activities to ensure the continued development of skills, product awareness and knowledge, and to ensure safe working practices are operated
Skills/experience required for the Retail Sales Advisor:
Previous experience in a customer facing sales role
Excellent English, both spoken and written
Strong interpersonal skills with excellent communication and listening skills
Genuine desire to deliver first-class customer service
Ability to learn and discuss our product range with a customer
IT literate and proficient in Microsoft Office applications, such as Word and Excel
Patient, forward thinking and proactive attitude
Diligence and attention to detail
Availability to work weekends and Bank Holidays on a rotational basis
This role involves manual handling (lifting, moving and carrying boxed stock and furniture) and the use of ladders, on a regular basis.
Benefits:
£Competitive
Employee discount on company products
Access to employee benefits platform including discounts and offers on hundreds of retail and leisure activities, online learning courses and Employee Assistance Programme (EAP)
29 days holiday (including bank holidays) increasing with length of service (pro-rata)
Auto-enrolment pension scheme
On-site parking
Vocational training opportunities
....Read more...
Recruit4staff is proud to be representing their client, a leading manufacturing company in their search for a Customer Service Executive to work at their facility on Wrexham Industrial EstateFor the successful Customer Service Executive client is offering:
£24,683.75 per annumMonday - Friday - Either; 8:45 am -5:15 pm / 9 am - 5:30 pm (Saturday Rota Approx 1 in 6 weeks once trained)Permanent role with a reputable company Training and development opportunities Free parking on-siteIncrease in pay after 2 years services
The role – Customer Service Executive
Handling incoming calls ensuring KPIs are met Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectivelyTo answer technical questionsInputting orders on the same day as they're received To provide support with order entry and returnsAccurate data entry
What our client is looking for in a Customer Service Executive:
Must possess an excellent telephone manner - ESSENTIAL Previous customer service experience working in an office environment - ESSENTIAL Experience in dealing with customersBasic computer skillsMust be able to work effectively as part of a team
Key skills or similar Job titles: Customer Service Agent, Customer Service Executive, Customer Service Advisor, Customer Service Assistant Commutable From: Wrexham, Deeside, Ruabon, Chirk, Oswestry, Broughton For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
Recruit4staff is proud to be representing their client, a leading Travel company in their search for an experienced Customer Service Executive to work in their busy office based in Chester. For the successful Customer Service Executive our client is offering:
£24,000 per annum Days role, Monday - Friday 9 am-5:30 pm, 37.5 hours per week Permanent position22 days holiday rising 1 day per year (up to 25)Company Pension SchemeBenefits packageOpportunities of hybrid working after 6-month probation
The Role of the Customer Service Executive :
Responsible for handling customer service enquires after holidays are booked Responding to inbound calls and emailsEscalating queries to specialist teams where necessary Providing resolutions and additional information to customers as and when required Administer amendments to bookings and extras at the customer's request
What our client is looking for in a Customer Service Executive :
Previous experience working in a customer service role - ESSENTIALTravel Industry or Holiday Industry Experience - ESSENTIALExcellent communication skills Computer Literate Customer Care and complaint management experience - ESSENTIAL
Key skills or similar Job titles: Customer Service Executive, Customer Service Advisor, Complaint Handler, Complaint Resolution Officer, Resolution Officer Commutable from: Chester, Wrexham, Runcorn, Warrington, Llay, Buckley, Flint, Deeside For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd who are operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
Ready to take the next step in your optical career? This is more than just a job - it's your pathway to success in a thriving optical business! With flexible working hours, excellent staff discounts, private medical insurance, and even a generous monthly bonus scheme, this role offers the perfect blend of career growth and work-life balance. Plus, with a clear progression pathway to Assistant Manager and beyond, you'll have the support and training to turn your ambitions into reality!Why This Role?Boots Opticians (franchise) store doesn't just sell glasses - they create unforgettable experiences for customers. They're looking for a passionate, ambitious Optical Advisor who wants to grow, lead, and make a real impact.What's In It for You?
A clear progression pathway - advance to Assistant Manager and even move into management in the future!Flexible working hours - because work-life balance matters.Discretionary monthly bonus - get rewarded for your dedication.Generous staff discounts - exclusive savings on eyewear and more.Private medical insurance & company pension - because your well-being is a priority.Training & development support - we invest in your future success.
The Role You'll Love...As an Optical Advisor, you'll be at the heart of the store, delivering exceptional service and helping customers find the perfect optical solutions.But that's not all! You'll also:
Inspire and lead - support your team and drive business success.Deliver outstanding customer care - making every interaction memorable.Keep operations running smoothly - managing stock, minimising loss, and ensuring a seamless customer journey.Grow and develop - with training and mentoring to help you reach the next level in your career.
What You Need to Succeed:
Passion for customer service and a desire to progress in the optical industry.Strong communication skills - you're the face of the brand!Ability to lead, inspire, and problem-solve in a fast-paced environment.Experience in a similar role? Fantastic! But if you're eager to learn, we'll support you every step of the way.
Diversity & Inclusion Matters:Boots believes in equal opportunities and building a diverse team that reflects the community they serve. Everyone is welcome!Schedule:Location: Brighton London RoadShifts: 9 AM - 5:30 PM, across 5 days (Monday to Saturday).Ready to Join Us? Apply Now!If you're excited to grow your career in a company that values your ambition, talent, and potential, our client wants to hear from you! Click the link to attach your CV and start your journey with Boots Opticians.Your future in optics starts here!....Read more...
An excellent opportunity has arisen for a CarSales Executive with 2 years of experience to join a well-established new & used car dealership. This full-time role offers excellent benefits and a salary range of £45,000 - £60,000 OTE.
As a CarSalesExecutive, you will manage your own sales opportunities, offering excellent customer service and achieving targets to drive success.
What we are looking for:
* Previously worked as a Car Sales Executive, Sales Advisor, Sales Consultant or in a similar role.
* At least 2 years of experience in car sales.
* Excellent communication and interpersonal skills.
* Passion for sales and customer service.
* Valid UK driving licence.
What's on offer:
* Competitive salary
* Company car
* Company events
* Company pension
* On-site parking
* Sick pay
Apply now for this fantastic Car Sales Executive opportunity to be a part of our clients successful team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An excellent opportunity has arisen for a CarSales Executive with 2 years of experience to join a well-established new & used car dealership. This full-time role offers excellent benefits and a salary range of £45,000 - £60,000 OTE.
As a CarSalesExecutive, you will manage your own sales opportunities, offering excellent customer service and achieving targets to drive success.
What we are looking for:
? Previously worked as a Car Sales Executive, Sales Advisor, Sales Consultant or in a similar role.
? At least 2 years of experience in car sales.
? Excellent communication and interpersonal skills.
? Passion for sales and customer service.
? Valid UK driving licence.
What's on offer:
? Competitive salary
? Company car
? Company events
? Company pension
? On-site parking
? Sick pay
Apply now for this fantastic Car Sales Executive opportunity to be a part of our clients successful team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Roofing and Building Maintenance and Weatherproofing Technologies Inc (WTI) are one of North America's largest roofing manufacturers and maintenance service provider. We are obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco and WTI so unique. If you're looking for a place to build a career, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently searching for a Commercial Roofing Advisor in our Roofing and Building Maintenance Division. The Commercial Roofing Advisor is responsible for supporting the efforts of the Sales Representative in your area. This work includes but is not limited to: Preparing and/or distributing marketing materials Inspection and evaluation of the property preparing roof drawings and sketches preparing scope of work documents preparing proposals attending sales calls pricing patch and repair jobs providing technical expertise attending meetings with the architect, contractor, and/or owner Inspections Monitoring Installations Trouble shooting problems arising during installation and during the lifecycle of the roof conducting diagnostic infrared scans of roofs preparing CADD drawings
Qualifications:
Three to five years of related hands-on experience requiredPrior sales and/or customer related experience in roofing industry required The salary range for applicants in this position generally ranges between $60,000 and $80,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Roofing and Building Maintenance and Weatherproofing Technologies Inc (WTI) are one of North America's largest roofing manufacturers and maintenance service provider. We are obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco and WTI so unique. If you're looking for a place to build a career, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently searching for a Commercial Roofing Advisor in our Roofing and Building Maintenance Division. The Commercial Roofing Advisor is responsible for supporting the efforts of the Sales Representative in your area. This work includes but is not limited to: Preparing and/or distributing marketing materials Inspection and evaluation of the property preparing roof drawings and sketches preparing scope of work documents preparing proposals attending sales calls pricing patch and repair jobs providing technical expertise attending meetings with the architect, contractor, and/or owner Inspections Monitoring Installations Trouble shooting problems arising during installation and during the lifecycle of the roof conducting diagnostic infrared scans of roofs preparing CADD drawings
Qualifications:
Three to five years of related hands-on experience requiredPrior sales and/or customer related experience in roofing industry required The salary range for applicants in this position generally ranges between $60,000 and $80,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
As a Call Handler Apprentice, you will:
Answer inbound calls – assist customers with their inquiries in a friendly and professional manner
Handle queries and provide information – ensure customers receive accurate and helpful responses
Use company systems – log calls, update records, and manage customer details
Work with colleagues – collaborate with different departments to resolve issues efficiently
Develop key communication skills – learn how to handle calls confidently and professionally
This is a fantastic opportunity to gain valuable experience, recognized qualifications, and start a rewarding career in customer service. Apply todayTraining:As part of this apprenticeship, you will receive comprehensive training to develop your skills and confidence as a Call Handler. Your training will include:
On-the-job learning – gain hands-on experience by handling real customer interactions with support from experienced colleagues
Mentoring and coaching – receive guidance from industry professionals to help you grow and succeed
Structured training sessions – develop key communication, problem-solving, and customer service skills
Use of company systems and processes – learn how to efficiently manage customer inquiries and log information
Customer Service Practitioner Level 2 qualification – gain a nationally recognized certification to boost your career prospects
You'll earn while you learn, gaining valuable experience and qualifications that will set you up for success in the customer service industry
All apprenticeship training will be delivered remotely
Training Outcome:After completing the Customer Service Practitioner Level 2 apprenticeship, you can progress into various roles, including:
Customer Service Advisor – handle customer inquiries with more responsibility
Senior Customer Service Representative – take on leadership tasks and mentor new staff
Team Leader or Supervisor – manage a team and oversee daily operations
Account Manager – build relationships with key clients and manage their needs
Further training opportunities – advance to Customer Service Specialist Level 3 or other professional qualifications
Employer Description:All Service 4U Limited is a comprehensive property maintenance company based in East Barnet, London, offering a wide range of services to both residential and commercial clients. Established in 2011, the company has built a reputation for professionalism and reliability.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Advise customers of our complaints process and ensure the process is followed
Liaise with customers, warranty provider and garages on phone to co-ordinate vehicle issues
Respond to or escalate all complaints to relevant managers that cannot be handled solely immediately. i.e. Aftersales related complaints to head of departments
Accurately log and monitor all complaints via Freshdesk
Ensure time scales are met by following up outstanding issues and closing complaints off within the specified timescales
Effectively handle complaints whilst limiting costs spent
Monitor warranty spend and provide feedback in monthly meetings
To maintain a work rate and level that falls in line with the company’s objectives
Training:Data Technician Level 3.Training Outcome:The successful candidate, upon completion, may be offered a full-time role.Employer Description:Due to our consistent success Hippo now sells over 800 vehicles a month and we are committed to providing a high level of customer service to every customer. As a result of our Success, Hippo is recruiting for an additional customer care advisor to help us ensure we provide an excellent level of after care service. At Hippo Motor Group we have a close team of driven, enthusiastic and committed Sales executives who develop and maintain excellent relationships with all our customers. Whether it is a small City Car or a Luxury Prestige Car, our team’s aim is to ensure each and every customer achieves first class service. We are able to achieve this because our staff genuinely care about the Company and our Customers. Continual business growth provides opportunities for our employees to develop and exceed within each role.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Good telephone manner,self-motivated,Time management....Read more...
We are currently seeking a Cash Management Advisor, whether you're eager to kick-start your career or an experienced professional ready to take on a new challenge. This role offers an exciting opportunity to begin your journey or to further develop your skills in a dynamic environment. This role is initially on a 9 month maternity contract.
Role Overview
As the Cash Management Advisor, you will play a crucial role in supporting the sales and customer service teams with credit control and account management. Your responsibilities as part of a team will include:
Reviewing new account applications
Reconciling customer/supplier accounts
Managing relationships to resolve account queries
Communicating via email & telephone
Assisting with departmental tasks
Participating in ledger reviews
Credit Control
Managing sales ledger accounts
Chasing, reconciling, and allocating customer accounts
Placing and releasing accounts on hold
Raising credits and processing refunds
Managing various payment transactions
Purchase Ledger
Uploading invoices into SAP
Reconciling supplier statements
Managing payment runs
Managing petty cash and cheque payments
Chasing internal invoice approvals
Expenses
Managing staff cost centre data
Creating new users
Approving business expenses
Resolving expense-related issues
Skills and Attributes Required
Strong attention to detail
Good numerical skills
Ability to work effectively in a team
Good working knowledge of Microsoft Office suite including Excel
Excellent communication skills
Sage, SAP knowledge is an advantage
What’s in it for You
If you are enthusiastic, eager to learn, and ready to take on a new challenge, we want to hear from you! No prior experience is necessary for candidates with the right drive, as full training will be provided.
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The starting salary offered is £24,750. The hours are a 37.5 hours a week, 8:30 – 17:00 pm Monday to Friday with 1 hour for lunch, there are hybrid options. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
Client services support administrator Melksham Manufacturing Export Salary negotiable Permanent role Hours 8.30 - 5pm (37.5 hours) My client is looking to recruit a Client services support administrator to work at their modern site in Melksham. The successful Client services support administrator will be working as part of a small team supporting the International sales managers ensuring excellent service levels are met. Key Responsibilities will include: ·Order Processing - entering orders accurately onto my clients CRM and liaising with shipping and the warehouse to ensure the whole order process runs smoothly ·Client services - Initial contact for all visitors, deliveries, answering phones, handling general enquiries ·Supplier & Products -Ensuring all product information is maintained and updated (product codes, suppliers, packing specs, supplier pricelists) Key skills required for the role: - Previous Administration experience ideally in a manufacturing environment - Excellent communication and attention to detail - Excellent IT skills , ideally ERP experience or similar - Export / Shipping Knowledge helpful but not essential - Supplier contact experience Benefits for the role include Pension (4% matched), Life cover 2 times, Holidays 22 days increases by one day each year of service up to 25 plus bank holidays This role would suit a person that has previously worked as sales support coordinator, administrator, customer service advisor, client service administrator, account coordinator, account administrator, client support, shipping, export role and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes ....Read more...
Client services support administrator / Shipping AdministratorMelksham Manufacturing Export Salary negotiable Permanent role Hours 8.30 - 5pm (37.5 hours) My client is looking to recruit a Client services support administrator to work at their modern site in Melksham. The successful Client services support administrator will be working as part of a small team supporting the International sales managers ensuring excellent service levels are met. Key Responsibilities will include: ·Order Processing - entering orders accurately onto my clients CRM and liaising with shipping and the warehouse to ensure the whole order process runs smoothly ·Client services - Initial contact for all visitors, deliveries, answering phones, handling general enquiries ·Supplier & Products -Ensuring all product information is maintained and updated (product codes, suppliers, packing specs, supplier pricelists) Key skills required for the role: - Previous Administration experience ideally in a manufacturing environment - Excellent communication and attention to detail - Excellent IT skills , ideally ERP experience or similar - Export / Shipping Knowledge helpful but not essential - Supplier contact experience Benefits for the role include Pension (4% matched), Life cover 2 times, Holidays 22 days increases by one day each year of service up to 25 plus bank holidays This role would suit a person that has previously worked as sales support coordinator, administrator, customer service advisor, client service administrator, account coordinator, account administrator, client support, shipping, export role and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes ....Read more...
Telesales Person – Car Parts
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)
Key Responsibilities:
Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch.
Manage stock levels to ensure orders are fulfilled efficiently.
Work closely with the team to achieve sales targets and maintain excellent customer service.
Provide support across other areas of the business as needed.
Ideal Candidate:
Experience: Solid knowledge of car parts and accessories.
Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
Customer Service: Exceptional telephone manner and strong communication skills.
Team Player: Able to collaborate and support colleagues as required.
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4241RC....Read more...
Telesales Person – Car Parts
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)
Key Responsibilities:
Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch.
Manage stock levels to ensure orders are fulfilled efficiently.
Work closely with the team to achieve sales targets and maintain excellent customer service.
Provide support across other areas of the business as needed.
Ideal Candidate:
Experience: Solid knowledge of car parts and accessories.
Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
Customer Service: Exceptional telephone manner and strong communication skills.
Team Player: Able to collaborate and support colleagues as required.
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4241RC....Read more...