Service Advisor ( Automotive Industry ) based in Bristol
My client have been leading the way with the Automotive industry for almost 50 years setting and raising the standards that others strive to reach in materials testing services, design, operator training, sales, manufacture and other associated areas.
Role
We are looking for an experienced Service Advisor to be based at there Bristol depot , dealing with enquires, customer requirements, booking in vehicles for MOTS and Repairs, chasing clients for payment and aftercare duties.
Requirements
Experience working as a Service Advisor or as a Technician looking to move in house is great as you will need to have knowledge of the Automotive Industry, updating of databases, computer literate, Automotive experience is essential,
Package
The package my client are looking to offer is 30k basic salary which does get reviewed are 3 months, large amount of paid overtime, pension, health care
For further vacancies please visit our website. www.hammondrecruitment.com
If you believe you have the right experience and qualifications please forward your CV
If this position is NOT right for you, still forward you’re CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background.
All communication will be treated confidentiality
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Service Advisor ( Automotive Industry ) based in Bristol
My client have been leading the way with the Automotive industry for almost 50 years setting and raising the standards that others strive to reach in materials testing services, design, operator training, sales, manufacture and other associated areas.
Role
We are looking for an experienced Service Advisor to be based at there Bristol depot , dealing with enquires, customer requirements, booking in vehicles for MOTS and Repairs, chasing clients for payment and aftercare duties.
Requirements
Experience working as a Service Advisor or as a Technician looking to move in house is great as you will need to have knowledge of the Automotive Industry, updating of databases, computer literate, Automotive experience is essential,
Package
The package my client are looking to offer is 30k basic salary which does get reviewed are 3 months, large amount of paid overtime, pension, health care
For further vacancies please visit our website. www.hammondrecruitment.com
If you believe you have the right experience and qualifications please forward your CV
If this position is NOT right for you, still forward you’re CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background.
All communication will be treated confidentiality
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Customer Service Advisor (On -Street Notice Processing) - Wigan - Full Time; 37.5 hours per week - £22,308 per annum
Do you have customer service experience?
Are you a good communicator?
An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan. If you thrive in a fast-paced atmosphere, are organised, and have an eye for detail, then this role is made for you! We are passionate about the service provided and most of all take pride in our people.
We are looking for an excellent team player with great communication skills who thrives under pressure and with the aptitude to multi-task. Could this be you?
What will you do?:
- Answering customer enquiries via telephone and email in line with APCOA service level standards. Specific training in practices will be provided to you.
- Use knowledge of processes, laws, and policies to advise customers.
- Undertake clerical tasks in line with KPIs and within SLAs.
This list is not exhaustive and is subject to variation as the contract requires.
What will you bring?:
- Customer service experience
- A good basic level of education.
- Interpersonal skills, with the knack to build positive working relations.
- Competence to prioritise work, multi- task and maintain organisation.
- Uses initiative, looks for positive outcomes.
Skills, interests, and qualities:
Self motivated with a pro-active nature
Positive behaviours with colleagues and customers.
Excellent problem solving skills.
Punctual and reliable.
Knowledge of excel.
What is on offer to you?:
- 37.5 hours per week
- Full uniform
- Training and development
- Company Pension
- Employee Discount Scheme
- Once monthly free staff lunch
- Free parking
- Income: £22,308
Working hours and conditions:
Monday to Friday 0900-1700. 30-minute lunch break, plus 15-minute morning and afternoon break allowance.
Does this opening sounds like a fit for you?
Apply now and a member of the APCOA recruitment team will be in touch with you.
APCOA is a fair place to work regardless of age, race, gender or level in the business. Offering a exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.....Read more...
Parts Advisor
Location: Basingstoke, Hampshire
Salary: Very Competitive + Excellent Benefits
Job Type: Full-Time, 8:00am - 5:30pm
The Client:
Our client is a reputable car dealership with a strong dedication to delivering outstanding customer service and top-tier vehicle offerings.
The Role:
As a Parts Advisor, you will assist in achieving departmental targets and objectives within busy workshop environment.
Responsibilities:
? Serve internal customers efficiently.
? Maintain precise stock controls.
? Participate in regular stock takes.
? Handle goods inwards and outwards.
? Manage company and manufacturer administration.
? Ensure departmental housekeeping and warranty controls.
Requirements:
? Previously worked as a Parts Advisor or in a similar role.
? Possess relevant qualifications and experience.
? Automotive parts experience with knowledge of Nissan would be beneficial.
? Valid UK driving licence.
Benefits:
? Workplace pension
? Bonus scheme
? 25 days plus bank holidays
? Nissan UK training and development
? Discounted sales, MOT, products, parts & servicing
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Parts Advisor, Parts Adviser....Read more...
About You
Essentially you will have proven experience in the automotive industry working in a customer service focused role, with ability to multi-task and adapt to changing priorities.
You will have exceptional administration skills, with experience in MS Office and basic Excel. Basic Sage accounts would be an advantage to assist the Office Manager in absence but not essential.
You must be dynamic and enthusiastic in your approach, computer literate and an excellent communicator who is self-motivated and able to work to a high standard in a fast-paced environment. This requires multi-tasking and flexibility in your approach along with customer satisfaction and professional representation.
A clean driving license is required for the role.
About the Job
Due to continued growth and success, we have an exciting opportunity for a Customer Service Advisor to join our front of house team.
As a customer service advisor, you will manage the customer experience journey, including product information, customer complaints and resolutions. You will support the team answering phone calls and using our body shop management system – Autoflow for general enquiries, updates, creating notifications, booking in customers, arranging vehicle collections/returns and general administration. You will assist the Office Manager with invoicing and debt control.
The customer service role is the forefront of our operation and customer communication and professional representation is extremely important to maintain our reputation and level of recognised achievements/awards within the industry.
Training will be supported on Autoflow, Excel and Sage (if required)
About us:
Perfect Paint are an award winning and a leading prestige Accident Repair Centre in Milton Keynes. We are highly respected with over 40 years of knowledge and expertise in the industry and are appointed by Manufacturers and Insurance companies. With our dynamic approach, combined with the latest techniques and state-of-art technology we remain focused on our customer's expectations and the safety of our repairs.
Perfect Paint employees are the most valued assets of our organisation. We reward for hard work, loyalty and achievements and promote a workplace culture that represents ‘one team’ and recognises work-life balance when needed. We are also an advocate for training our estimators to widen their skill set on knowledge with the ever-evolving vehicles of today.
Salary: up to £26k per annum subject to skills and experience
Hours of work: Monday – Friday 8.00 a.m. - 5.00 p.m. and Friday - 8.00 a.m. - 4.30 p.m. (42hrs)
Holidays: 29 days holiday including public holidays plus additional days with service
Company Pension Scheme: Nest
Perfect Paint accredited Training - paid for by the business.
Opportunities for career progression ....Read more...
Parts Advisor - Salisbury- £25,000 - £35,000
Client
My client are an industry leader within the Agricultural industry, Covering a number of contracts throughout the South West
An excellent opportunity has arisen within the Salisbury area for an experienced Parts Advisor
Responsibilities
- Greet customers and assist them in identifying their parts needs, providing product information, and recommending suitable parts or accessories.
- Receive and process parts orders from customers via phone, email, or in-person interactions, ensuring accuracy and completeness of orders.
- Utilize parts catalogues, databases, and other resources to locate and source required parts from suppliers or internal inventory.
- Coordinate with suppliers to obtain pricing, availability, and delivery estimates for parts orders, negotiating pricing and terms as needed.
- Process parts orders accurately and efficiently, generating invoices, processing payments, and arranging for delivery or pickup.
- Maintain accurate records of parts transactions, including sales orders, invoices, and inventory levels, using computerized inventory management systems.
- Monitor inventory levels and replenish stock as needed, conducting regular stock checks and assisting with inventory audits.
- Assist with the receipt, inspection, and storage of incoming parts shipments, ensuring accuracy and proper handling of goods.
- Handle customer inquiries, complaints, and returns related to parts purchases, resolving issues promptly and professionally.
- Collaborate with other departments, such as service, sales, and administration, to ensure smooth operations and excellent customer service.
For further vacancies please visit our website. https://www.chartwellrecruitment.com/
If you believe you have the right experience and qualifications please forward your CV
If this position is NOT right for you, still forward you’re CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background.
All communication will be treated confidentiality
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Parts Advisor - Salisbury- £25,000 - £35,000
Client
My client are an industry leader within the Agricultural industry, Covering a number of contracts throughout the South West
An excellent opportunity has arisen within the Salisbury area for an experienced Parts Advisor
Responsibilities
- Greet customers and assist them in identifying their parts needs, providing product information, and recommending suitable parts or accessories.
- Receive and process parts orders from customers via phone, email, or in-person interactions, ensuring accuracy and completeness of orders.
- Utilize parts catalogues, databases, and other resources to locate and source required parts from suppliers or internal inventory.
- Coordinate with suppliers to obtain pricing, availability, and delivery estimates for parts orders, negotiating pricing and terms as needed.
- Process parts orders accurately and efficiently, generating invoices, processing payments, and arranging for delivery or pickup.
- Maintain accurate records of parts transactions, including sales orders, invoices, and inventory levels, using computerized inventory management systems.
- Monitor inventory levels and replenish stock as needed, conducting regular stock checks and assisting with inventory audits.
- Assist with the receipt, inspection, and storage of incoming parts shipments, ensuring accuracy and proper handling of goods.
- Handle customer inquiries, complaints, and returns related to parts purchases, resolving issues promptly and professionally.
- Collaborate with other departments, such as service, sales, and administration, to ensure smooth operations and excellent customer service.
For further vacancies please visit our website. https://www.chartwellrecruitment.com/
If you believe you have the right experience and qualifications please forward your CV
If this position is NOT right for you, still forward you’re CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background.
All communication will be treated confidentiality
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Customer Service - Motor Claims Handler
Location – Eastleigh (Hybrid Working)
Salary – £24,100 per annum (increasing to £25,600 within 18 months)
Hours – 37 ½ hours per week, 5 days per week or part time full days available (between Monday – Friday 8.00am – 9.00pm, Saturday – Sunday 9.00am – 5.00pm)
Are you ready to be the reassuring voice our client’s customers rely on? Join their vibrant team in Eastleigh as a Motor Claims Customer Service Advisor. No prior insurance experience necessary – just bring your eagerness to learn and enthusiasm for customer service.
Our client offers a balanced work-life schedule with a 37 ½ hour week. Shifts are set in advance, allowing you to plan around your personal commitments. After your probationary period, enjoy additional flexibility such as a four-day workweek dependent on Company needs.
Main Responsibilities:
Guide customers through their policy coverage to ensure they fully understand their benefits.
Provide a stress-free experience by addressing customer concerns with clarity and empathy.
Assist in creating new claims and ensure thorough understanding of customer needs.
Handle enquiries from brokers and partners to ensure continuous progress.
Ensure accurate processing of claims with comprehensive training provided.
Manage challenging calls professionally and efficiently.
Deliver outstanding customer service, prioritising customer satisfaction.
Identify potential fraud indicators and make informed decisions through effective questioning techniques.
Maintain consistently high standards in handling calls.
To be successful as a Motor Claims Customer Service Advisor, you need to have the following skills/experience:
Prior customer service experience preferred but not required; we prioritise attitude and potential.
Passion for delivering exceptional customer experiences.
Resilience to handle tough situations with a positive outlook.
Strong verbal and written communication skills, with an ability to simplify complex concepts.
Eagerness to learn in a fast-paced environment.
Team player mindset, thriving in collaborative environments.
Can-do attitude with a commitment to fostering an inclusive team culture.
In exchange for your hard work and commitment, our client offers the following amazing benefits:
A competitive pension for which our client will pay twice the amount.
Generous amount of holidays with the option to buy up to 10 additional days.
Regular salary reviews
Discretionary annual bonus based on personal and company performance
Life assurance of 4 x salary with the option to flex up
Return to work programme scheme
Flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers through our partner Perkz.com).
Support groups- well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more
So, if you are looking to join a company where you will be rewarded for your hard work, apply today!....Read more...
Parts Advisor
Location: Basingstoke, Hampshire
Salary: Very Competitive + Excellent Benefits
Job Type: Full-Time, 8:00am - 5:30pm
The Client:
Our client is a reputable car dealership with a strong dedication to delivering outstanding customer service and top-tier vehicle offerings.
The Role:
As a Parts Advisor, you will assist in achieving departmental targets and objectives within busy workshop environment.
Responsibilities:
* Serve internal customers efficiently.
* Maintain precise stock controls.
* Participate in regular stock takes.
* Handle goods inwards and outwards.
* Manage company and manufacturer administration.
* Ensure departmental housekeeping and warranty controls.
Requirements:
* Previously worked as a Parts Advisor or in a similar role.
* Possess relevant qualifications and experience.
* Automotive parts experience with knowledge of Nissan would be beneficial.
* Valid UK driving licence.
Benefits:
* Workplace pension
* Bonus scheme
* 25 days plus bank holidays
* Nissan UK training and development
* Discounted sales, MOT, products, parts & servicing
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Job Type: Customer Service Advisor
Location: Camden
Duration: Temp Ongoing
Hours: 36 Hours a week, Office based
Salary: £19.36 umbrella p/h
Key Responsibilities:
Delivering exceptional customer service across multiple core service areas, ensuring each interaction meets or exceeds expectations.
Seamlessly transitioning between various customer service access channels including telephony, face-to-face interactions, processing, correspondence, and web-based communication.
Responding proactively to changes in customer demand by efficiently moving across services and channels to address inquiries and provide assistance.
Making informed decisions on the frontline to resolve inquiries effectively at the first point of contact, demonstrating problem-solving skills and resourcefulness.
Demonstrating a high skill level in managing complex cases and case-work, ensuring thorough understanding and appropriate resolution.
Actively participating in service improvement initiatives by sharing ideas and collaborating on projects as required, aiming to enhance overall service delivery.
Providing support and guidance to entry-level and experienced Customer Service Officers, fostering a collaborative and supportive team environment.
Key Experience:
General Understanding of Relevant public Services
Familiar with at least 2/4 service clusters and customer service access processes.
Fast paced environments
If you are interested in the position and wants to hear more information regarding the role please give me a call on 01772208966 or alternatively email Arran at arran.fitchie@servicecare.org.uk....Read more...
Parts Advisor
Location: Aldershot, Hampshire
Salary: Basic £26k, OTE £28k - £29k + Excellent Benefits
Job Type: Full-Time
The Client:
Our client is a reputable car dealership with a strong dedication to delivering outstanding customer service and top-tier vehicle offerings.
The Role:
As a Parts Advisor, you will assist in achieving departmental targets and objectives within busy workshop environment.
Responsibilities:
? Serve internal customers efficiently.
? Maintain precise stock controls.
? Participate in regular stock takes.
? Handle goods inwards and outwards.
? Manage company and manufacturer administration.
? Ensure departmental housekeeping and warranty controls.
Requirements:
? Previously worked as a Parts Advisor or in a similar role.
? Possess relevant qualifications and experience.
? Automotive parts experience with knowledge of Nissan would be beneficial.
? Valid UK driving licence.
Shifts:
? Monday - Friday: 7:30am - 5:30pm
? Alternative saturday: 8:30am -12:30pm
Benefits:
? Workplace pension
? Profit share bonus scheme
? 25 days plus bank holidays
? Overtime availability
? Nissan UK training and development
? Discounted sales, MOT, products, parts & servicing
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined wit....Read more...
Customer Service Representative
Machine Tool Industry
Telford - TF3
£30k starting salary
Monday-Friday day shifts
Product Training, 28 days holiday
The Company
With Sales and Support Offices in the United States, the UK, India, and Poland, our client is a growing company looking for an enthusiastic and motivated Customer Service Advisor to work for the UK office.
The Role of Customer Service Representative:
Are you a Customer Service Representative who is looking for a change? We are seeking an individual who will serve a key role in building relationships with customers by acting as the first point of contact for all Parts and Service sales and informational needs.
Duties and Responsibilities for Customer Service Representative:
- Provides key Customer Service Phone Support.
- Professionally answers customer inquiries via phone and email.
- Provides quotes to customers.
- Acknowledges and processes incoming orders including, Pick, Pack, and Post.
- Knowledgeably upsells customers with new offers and opportunities.
- Provides customers part identification technical support.
- Supports various business initiatives.
- Follows up with backorders and updates customers regarding status.
- Works with customers and members of the service team to address and complete returns.
- Updates customer information in the Customer Relationship Management system.
- Processes customer credit cards.
- Maintains ERP accuracy daily.
- Collaborates with team members to improve customer service excellence.
- Participate in initiatives to grow the Parts and Service businesses.
Key Requirements for Customer Service Representative:
- Has previous experience in building relationships with customers via phone, email or face-to-face
- Experience in data input onto CRM systems
- Previous experience in liaising with internal and external bodies
Salary/ Package for Customer Service Representative:
- Salary: Up to £30,000 per year
- 37.5 hour week Monday-Friday (1 hr lunch)
- Overtime paid at 1.3x hourly rate Mon-Saturday, Double time Sunday
- 20 days + bank holidays
- Company Pension Scheme
- On-site parking
Interested? To apply for this Customer Service Representative position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Shanice Vickers 0116 254 5411 between 8.30am - 5.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know - shanicev@precisionrecruitment.co.uk
PPDEL....Read more...
Customer Retentions Advisor
Salary: £24,000 - £25,000 per annum
Location: Bournemouth/Poole area
Hours: 37 ½ hours per week
Contract: Full Time, Permanent
Our client, a highly respected specialist insurance company, is looking for a passionate and professional individual to join their Retentions/Renewals team.
Working as a Retention Advisor, your role is to retain existing policy holders in the household Insurance market.
In this telephony-based position, you will manage a portfolio of customers whilst working with Insurers, management agencies and the administration team to ensure continued retention of existing business ensuring you meet the clients diverse customer needs and requirements.
Main Responsibilities:
Managing clients within the retention cycle
Making outbound calls to existing customers to discuss their upcoming renewal
Adherence to the requirements laid out by the FCA in terms of compliance and customer risk
Build relationships with 3rd party Insurers and Underwriters
Upselling additional products, seek cross sale and referral opportunities where applicable
Providing first class customer service through advice and expertise
In order to be successful in this Retentions role, our client is looking for someone who has:
Excellent communication skills - listening and building relationships with customers as it’s important that you really get to know and understand their requirements.
You have amazing problem-solving skills –you will need to come up with tailor made solutions as our client doesn’t have a "one size fits all" approach for their customers
No previous experience required as our client offers on-site training, workshops, coaching and will support you through industry qualifications.
Professional and ambitious
A great team-player
In return for your hard work and commitment, our client offers fantastic benefits including:
25 days holiday, increasing to 27 days through service (plus bank holidays)
Access to a Healthcare Cashplan, which gives you access to lots of different benefits
Excellent training and development schemes with accelerated career progression
Company funded CII professional qualification
Enhanced maternity and paternity policies
Cycle to work loan scheme
Discount on gym membership across the UK
Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc.
Access to hundreds of high street retailer discounts
Employee Assistance Programme
....Read more...
Job Role: Aftersales Supervisor
Hours:- Mon - Fri only 8.30 - 5pm
Salary:- £30,000 basic OTE £42,500
We are recruiting for a high-performing Aftersales Supervisor to join their dynamic and successful dealership. You will be responsible for Supervising both the Parts and Service Department, offering an excellent bonus package and company benefits.
This is the perfect opportunity for someone looking to utilise their experience in their motor trade and stepping into a more senior role.
- £30,000 basic OTE £42,500
- Mon - Fri only - working hours are 8:30-5pm
- Company Car access at a hugely discounted rate!
Key Aftersales Supervisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers needs
- Advise on timescales and collection arrangements
- Produce job cards on the in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
- Supervising team members of the Parts / Service Department
Minimum Aftersales Supervisor Requirements:
- Experience in a similar role, as a Parts / Service Advisor in a Main Dealership
- An ability to sell additional products and services to customer
- Experience in using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks and people
If you are looking for your next motor trade move, simply hit apply below or speak to Eric Duxbury @ Holt Recruitment
Aftersales Supervisor - OTE £42,500 Main Dealership Guildford Area ....Read more...
Internal Sales Engineer
Mechanical Engineering Industry
Up to £35,000 salary DOE
Office Based Role - Coventry CV8
Free Bupa, 33 days Holiday, Commission
Do you have experience in a telesales or technical sales position within an engineering or manufacturing company? If the answer is yes then please read on
My client is a 'family-oriented' leading supplier of world-class precision engineering products such as Mill/Turn Machines and Machining Centres. With a strong commitment to innovation and customer satisfaction, we have established ourselves as a trusted partner for a business that is seeking precision, reliability, and efficiency in their operations. They are looking for an Internal Sales Engineer to make a high volume of calls and convert leads for the existing Field Sales team.
This role is commutable from Coventry, Warwick or surrounding areas of the A46.
Other suitable job titles could include: Sales Engineer, Internal Sales, Outbound Telesales, Sales Executive, Sales Administrator, Engineering Sales Advisor, Parts Advisor or similar.
The Role - Internal Sales Engineer:
- Technical Sales/ Telesales role will include Tele and social media marketing using HubSpot database and company LinkedIn accounts.
- Uncovering potential sales leads
- Raising machine tool market awareness
- Delivering manufacturing partner brand awareness and key messages
- Updating data held on file for future marketing campaigns/initiatives
- Be driven, ambitious, hungry, and resilient
- Proven track record of setting a high volume of qualified appointments
- You will be responsible for making outbound calls to identify and qualify business opportunities for the Field Sales team
- You will identify and create opportunities/appointments for the senior business development managers, and field-based sales team to close
Candidate Requirements - Internal Sales Engineer:
- Proven experience in telesales/sales/ parts advisor or customer service role
- Experience within an engineering or industrial business
- Holds a mechanical engineering qualification or equivalent time-served experience within the same industry
- Happy to make high volumes of calls on a daily basis
- Has experience of using a sales CRM software
- Commutable to the CV8 area on a daily basis
Salary / Package - Internal Sales Engineer:
- Starting salary £30,000-£35,000
- Started salary depending on experience
- Working hours: Monday-Thursday 8:30am-5pm, Friday 8:30-3pm
- 33 days holiday (including bank holidays)
- Commission payable on bonus
- Free Bupa
- Company Pension Scheme
- Company Events
Interested? To apply for this Internal Sales position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emma Gilmore 0116 254 5411 between 8.30am - 5.30pm.
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know - emmag@precisionrecruitment.co.uk
PPDEL....Read more...
Senior Customer Service Executive
Location: Wokingham,Berkshire
Salary: Circa £13 per hour + Excellent Benefits
Job Type: 3-Month Fixed Term Contract (FTC)
The Client:
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
The Role:
As a Senior Customer Service Executive, you will efficiently handle email inquiries, ensuring prompt and effective resolutions for customers, including direct responsibility for key client accounts.
Responsibilities:
* Maintain regular liaison with workshop logistics and various departments to keep customers informed.
* Timely generation and processing of quotes according to departmental targets.
* Prepare and conduct regular status reports and communication for top clients, adapting the frequency as per agreements.
* Serve as a crucial point of contact for customer queries across multiple channels, striving to exceed expectations.
* Collaborating with the supply chain team for necessary parts.
* Coordinate departmental email management, quote generation, and task distribution, especially in team leaders absence.
* Oversee critical customer accounts, ensuring exceptional service levels are maintained.
* Serve as the primary contact for colleagues when the CSM and TL are unavailable.
* Conduct a minimum number of customer visits annually.
* Provide mentorship and support to newer team members, promoting knowledge sharing and collaborative growth.
Requirements:
* Previously worked as a Customer Service Executive or in a similar role.
* Possess 1-2 years of experience in a similar customer service role.
* Capable of overseeing AOGs from start to finish.
* Ability to report customer progress and pinpoint pain areas for resolution.
* Computer skills including Microsoft Office.
* Exceptional attention to detail and numerical accuracy.
* Strong communication and numeracy skills
* Demonstrated ability to prioritise tasks and manage ones workload effectively.
* Self-driven with a keenness to acquire new skills and work independently.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Customer Service Advisor, Customer Service Executive, Customer Service, Operations, Administrator, Customer Service Adviser, Business Administrator, Customer Service, Operations Executive
....Read more...
Commercial Insurance Account Handler
Location: Glasgow, Lanarkshire
Salary: £38,000 + Excellent Benefits
Full Time, Permanent, Monday - Friday, 9am - 5.30pm
The Client:
Our client is a fully independent commercial insurance brokerage offering excellent customer service aiming to protect the business against unexpected events affordably.
The Role:
As a Commercial Account Executive, you will manage and expand a portfolio of commercial accounts, leveraging your negotiation skills and customer-focused approach.
Duties:
* Manage and develop a portfolio of commercial accounts.
* Conduct face-to-face client meetings to assess and meet their insurance needs.
* Collaborate with in-house teams and an Account Handler to achieve sales targets and KPIs.
* Utilise expert negotiation and problem-solving skills to cater to client requirements.
Requirements:
* Previously worked as a Commercial Insurance Account Handler or in a similar role.
* Proven experience in cross-class commercial insurance.
* Ideally, possess 1 year experience in sales and account management.
* Exceptional analytical, organisational, and problem-solving skills.
* A strong track record of meeting sales targets and KPIs.
* Valid driving licence.
Benefits:
* Competitive salary.
* Bi-annual profit share bonus with a £3,600 tax exemption on dividend bonus.
* 21 days holiday plus Scottish public holidays.
* Company pension
* Free on-site parking.
* Free company events.
Apply now for this exceptional opportunity to work with a dynamic team and elevate your career to new heights.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
key words - Account Executive, Commercial Insurance, Insurance Advisor, sales Adviser, Insurance, Consultant, Insurance Advisor, Insurance sales, account handler, Insurance broker, Insurance executive
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Insurance Sales Executive
Location: Glasgow, Lanarkshire
Salary: £38,000 + Excellent Benefits
Full Time, Permanent, Monday - Friday, 9am - 5.30pm
The Client:
Our client is a fully independent commercial insurance brokerage offering excellent customer service aiming to protect the business against unexpected events affordably.
The Role:
As a Commercial Account Executive, you will manage and expand a portfolio of commercial accounts, leveraging your negotiation skills and customer-focused approach.
Duties:
* Manage and develop a portfolio of commercial accounts.
* Conduct face-to-face client meetings to assess and meet their insurance needs.
* Handle the full 360-degree cycle: prospect, win business, manage and upsell to clients.
* Collaborate with in-house teams and an Account Handler to achieve sales targets and KPIs.
* Utilise expert negotiation and problem-solving skills to cater to client requirements.
Requirements:
* Previously worked as a Commercial Insurance Account Handler or in a similar role.
* Proven experience in cross-class commercial insurance.
* Ideally, possess 1 year experience in sales and account management.
* Exceptional analytical, organisational, and problem-solving skills.
* A strong track record of meeting sales targets and KPIs.
* Valid driving licence.
Benefits:
* Competitive salary.
* Bi-annual profit share bonus with a £3,600 tax exemption on dividend bonus.
* 21 days holiday plus Scottish public holidays.
* Company pension
* Free on-site parking.
* Free company events.
Apply now for this exceptional opportunity to work with a dynamic team and elevate your career to new heights.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
key words - Account Executive, Commercial Insurance, Insurance Advisor, sales Adviser, Insurance, Consultant, Insurance Advisor, Insurance sales, account handler, Insurance broker, Insurance executive
....Read more...
Job Title: Customer Service Advisor Locations: Hammersmith and Fulham Contract Type: Temp – Ongoing Work Pattern: 36 hours per week Start Date: Asap Pay rate: £21.12 Umbrella p/hYou will act as first point of contact for customers and ensuring an appropriate service is provided to all customers, to identify any needs such as vulnerability and diversity and ensure that equality of service is offered. The role is a fast-paced environment with focus on delivering and providing excellent customer service and timely resolutions for customers and colleagues.Job Role –
Act as the first point of contact for resident inquiries regarding rent income, demonstrating empathy and professionalism across all communication channels including telephone (inbound and outbound), web, email, face-to-face, SMS, and written correspondence.
Assist residents in understanding their rent arrears situation, identifying potential financial hardship, and advising on suitable avenues of support to maximise their income.
Play a pivotal role in supporting residents to maintain their tenancies by providing guidance and assistance tailored to their individual circumstances.
Utilise a dedicated platform to update the Department of Work and Pensions regarding changes in rent charges in accordance with published timescales.
Maximise successful first-time contacts from residents while providing personalised guidance based on individual circumstances, ensuring effective signposting to relevant support services.
Suitable Candidates experience: –
Experience on working within a customer focused role.
Experience of responding, handling and resolving challenging customer queries.
Experience in customer service soft skills including empathy and taking ownership.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an E-Mail to arran.fitchie@servicecare.org.uk....Read more...
We are currently seeking two further Credit Control / Purchase Ledger Advisors, whether you're eager to kick-start your career or an experienced professional ready to take on a new challenge. This role offers an exciting opportunity to begin your journey or to further develop your skills in a dynamic environment.
Role Overview
As a Credit Control / Purchase Ledger Advisor, you will play a crucial role in supporting the sales and customer service teams with credit control and account management. Your responsibilities as part of a team will include:
Reviewing new account applications
Reconciling customer/supplier accounts
Managing relationships to resolve account queries
Communicating via email & telephone
Assisting with departmental tasks
Participating in ledger reviews
Collaborating with internal departments and the Financial Shared Service Centre
Supporting company audits
Credit Control
Managing sales ledger accounts
Chasing, reconciling, and allocating customer accounts
Placing and releasing accounts on hold
Raising credits and processing refunds
Managing various payment transactions
Purchase Ledger
Uploading invoices into SAP
Reconciling supplier statements
Managing payment runs
Managing petty cash and cheque payments
Chasing internal invoice approvals
Expenses
Managing staff cost centre data
Creating new users
Approving business expenses
Resolving expense-related issues
Skills and Attributes Required for the Credit Control / Purchase Ledger Advisor
Strong attention to detail
Good numerical skills
Ability to work effectively in a team
Good working knowledge of Microsoft Office suite including Excel
Excellent communication skills
Sage, SAP knowledge is an advantage
What’s in it for You
If you are enthusiastic, eager to learn, and ready to take on a new challenge, we want to hear from you! No prior experience is necessary for candidates with the right drive, as full training will be provided.
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The starting salary offered is £24,000 - £27,000 per annum (dependent on experience) The hours are a 37.5 hours a week, 8:30 – 17:00 pm Monday to Friday with 1 hour for lunch, 3 days in the office, 2 days at home after probation. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
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We are currently seeking two further Cash Management Advisors, whether you're eager to kick-start your career or an experienced professional ready to take on a new challenge. This role offers an exciting opportunity to begin your journey or to further develop your skills in a dynamic environment.
Role Overview
As a Cash Management Advisor, you will play a crucial role in supporting the sales and customer service teams with credit control and account management. Your responsibilities as part of a team will include:
Reviewing new account applications
Reconciling customer/supplier accounts
Managing relationships to resolve account queries
Communicating via email & telephone
Assisting with departmental tasks
Participating in ledger reviews
Collaborating with internal departments and the Financial Shared Service Centre
Supporting company audits
Credit Control
Managing sales ledger accounts
Chasing, reconciling, and allocating customer accounts
Placing and releasing accounts on hold
Raising credits and processing refunds
Managing various payment transactions
Purchase Ledger
Uploading invoices into SAP
Reconciling supplier statements
Managing payment runs
Managing petty cash and cheque payments
Chasing internal invoice approvals
Expenses
Managing staff cost centre data
Creating new users
Approving business expenses
Resolving expense-related issues
Skills and Attributes Required for the Cash Management Advisor
Strong attention to detail
Good numerical skills
Ability to work effectively in a team
Good working knowledge of Microsoft Office suite including Excel
Excellent communication skills
Sage, SAP knowledge is an advantage
What’s in it for You
If you are enthusiastic, eager to learn, and ready to take on a new challenge, we want to hear from you! No prior experience is necessary for candidates with the right drive, as full training will be provided.
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The starting salary offered is £24,000 - £27,000 per annum (dependent on experience) The hours are a 37.5 hours a week, 8:30 – 17:00 pm Monday to Friday with 1 hour for lunch, 3 days in the office, 2 days at home after probation. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
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My clients are a highly successful Law Firm who believe in attracting, developing, retaining and rewarding the best people by providing stimulating work opportunities for career development and progression at all levels within the firm.
Are you a driven and passionate individual with a knack for sales? Do you have an enterprising spirit and the ability to work independently?
If so this might be the perfect role for you!
You must be comfortable working with quotes and enquiries, possess the resolve and provide excellent customer service.
I am looking for a Sales Advisor to join this fantastic firm.
The role of Sales Advisor is to convert new business opportunities into formal instructions for the Residential team.
Responsibilities include:
- Responding to all enquiries in an agreed timescale, generating proposals, following up on sales leads and converting to instructions.
- Following up on potential leads, contacting the client to discuss the lead and answering any conveyancing related queries.
- Emailing the client from Perfect Portal (Quoting Platform) with confirmation of the agreed quote and information on how to instruct the firm should they wish to proceed.
- Providing the client with any relevant information regarding the Apps or processes used by the firm and providing them with the allocated Fee Earners details.
- Manage the Perfect Portal Platform, update Fee scales as required and complete the process of setting up new referrers.
- Maintaining business relationships with work providers.
- Produce weekly reports as directed, relating to incoming instructions.
- Keep up to date with the goals, objectives, and sales targets
To be considered for this role you will be enthusiastic with good interpersonal skills and have excellent time management.
The successful candidate will ideally have worked within a Conveyancing team or a Mortgage team.
If you are interested and have the relevant experience please submit your CV to a.dellarmi@clayton-legal.co.uk or call me on 01133 979929.....Read more...
Sales Associate
Location: Halifax, West Yorkshire
Salary: £10 - £12 per hour (DOE) + Excellent Benefits
Job Type: Part-Time, 2-3 days a week
The Client:
Our client is a well-established family-run business, specialising in exceptional jewellery, renowned for their exceptional craftsmanship and customer service.
The Role:
As a Sales Associate, you will be responsible for crafting memorable shopping experiences for customers.
Responsibilities:
* Welcome and assist customers with professionalism, ensuring a luxurious shopping experience.
* Develop expertise in jewellery collections to guide customers effectively.
* Utilise sales skills to identify needs, recommend products, and meet sales targets.
* Build lasting customer relationships through personalised service and follow-up.
* Maintain visual standards and ensure showroom reflects brand aesthetic.
* Assist in inventory monitoring and restocking to maintain a well-organised sales floor.
* Process sales transactions accurately and maintain confidentiality.
* Provide and seek feedback to improve sales processes and customer experience.
* Adhere to company policies regarding security, inventory, and customer interactions.
Requirements:
* Previously worked in a similar role.
* At least 2 years of sales experience in the luxury sector and face to face selling.
* Passion for jewellery and selling.
* Exceptional customer service skills.
* Strong communication and professionalism.
* GCSE or equivalent qualification would be preferred.
* Ability to work collaboratively in a small team.
Benefits:
* Competitive salary
* Company pension
* Bonus scheme
* Employee discount
* Discounted jewellery for employees
* Opportunity for career development
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Sales Executive, sales advisor, Sales Associate, Business Development executive, Sales Assistant
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Account Manager -Near Devizes £negotiable My client, is looking to recruit a Account Manager to work at their modern site in Wiltshire. Reporting into the client services manager, the successful client services Account Manager will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met. Account Manager Key Responsibilities: - Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations. - Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager. - Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc. to minimise haulage where possible and advising sales accordingly. - Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker. - Build strong working relationships with the Regional Sales Mangers and client contacts in the US, United States - Deal with customer accounts, queries, complaints, general enquiries Account Manager Key skills: - Previous Sales Administration experience - Excellent communication and attention to detail - Excellent IT skills , ideally SAP experience or similar - Export experience helpful but not essential - Understanding of US market, helpful though not essential - Supplier contact experience - Ideally a food, drink, pharmaceutical background This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes ....Read more...
We are currently seeking a Purchase Ledger Administrator, whether you're eager to kick-start your career or an experienced professional ready to take on a new challenge. This role offers an exciting opportunity to begin your journey or to further develop your skills in a dynamic environment.
Role Overview
As a Purchase Ledger Advisor, you will play a crucial role in supporting the sales and customer service teams with purchase ledger account management. Your responsibilities as part of a team will include:
Reviewing new account applications
Reconciling customer/supplier accounts
Managing relationships to resolve account queries
Communicating via email & telephone
Assisting with departmental tasks
Participating in ledger reviews
Collaborating with internal departments and the Financial Shared Service Centre
Supporting company audits
Purchase Ledger
Uploading invoices into SAP
Reconciling supplier statements
Managing payment runs
Managing petty cash and cheque payments
Chasing internal invoice approvals
Expenses
Managing staff cost centre data
Creating new users
Approving business expenses
Resolving expense-related issues
Skills and Attributes Required for the Purchase Ledger Advisor
Strong attention to detail
Good numerical skills
Ability to work effectively in a team
Good working knowledge of Microsoft Office suite including Excel
Excellent communication skills
Sage, SAP knowledge is an advantage
What’s in it for You
If you are enthusiastic, eager to learn, and ready to take on a new challenge, we want to hear from you! No prior experience is necessary for candidates with the right drive, as full training will be provided.
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The starting salary offered is £25,000 - £26,500 per annum (dependent on experience) The hours are a 37.5 hours a week, 8:30 – 17:00 pm Monday to Friday with 1 hour for lunch, 4 days in the office, 1 day at home after probation plus a one in three Friday afternoon off. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
