Customer Service Administrator Jobs Found 132 Jobs, Page 6 of 6 Pages Sort by:
Apprentice Administrative Support Specialist
We are seeking a highly organised and proactive individual to join our team as an Administrative Support Specialist. Successful candidate will play a crucial role in ensuring the smooth day-to-day operations of our mortgage advisory firm, providing essential support to our advisers and contributing to outstanding customer service. Key Responsibilities: Liaise with new customers to gather and organise necessary documents for mortgage applications Work closely with lenders to ensure efficient processing and secure mortgage offers quickly, keeping clients informed at every stage Follow a structured post-submission admin process to maintain clarity and accuracy within the business Provide timely updates to estate agents for clients who are buying a property Chase solicitors where required, particularly those recommended by Beechwood Offer a warm welcome to walk-in clients, ensuring they feel comfortable and valued Support brokers with researching protection options for clients with specific needs, such as adverse medical histories Answer incoming calls, collect basic client information, and route calls to the appropriate mortgage broker Attend weekly meetings with senior management to discuss workflow and suggest improvements to enhance the company’s performance What We’re Looking For: The ideal candidate will be an efficient multitasker with excellent communication skills and a strong commitment to customer service. They should thrive in a collaborative environment, pay attention to detail, and be able to prioritise tasks effectively to meet deadlines. This is an opportunity to join a growing, client-focused team where your input will be valued, and your contributions will directly impact the success of our advisers and the satisfaction of our clients.Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector. As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths. Key Learning Outcomes: A broad understanding of the financial services sector An understanding of the role of the appropriate regulatory bodies The importance of relationship building with clients and colleagues Understanding of processes and procedures relevant to the role How to develop commercial awareness Building skills and capabilities within an organisation Professional Qualifications: CeMAP1 - awarded by London Institute of Banking and Finance (LIBF) Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:This role presents an exciting opportunity to hone your skills and grow within our team. With dedication and drive, there is potential for future progression to the position of Administration Team Manager, where you would oversee a small team of administrators and play a key role in shaping Beechwood's success. Alternatively, if your ambitions lie in an advisory capacity, you may advance into an advice-based role, further expanding your career within the company. Whatever your aspirations, we are committed to supporting your professional development and helping you achieve your goals.Employer Description:Since 2001, Beechwood Mortgages has been helping customers secure the ideal mortgage. Backed by a team of experienced advisers, we provide guidance at every step, ensuring you find the right mortgage tailored to your needs. Our mission is straightforward: to support homeowners by keeping costs low and the process hassle-free.Working Hours :Monday to Thursday 9am to 5.30pm - Friday 9am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Patience,Adaptability,Positive attitude ....Read more...
Business Administration and SHEQ Apprentice
SHEQ (Safety, Health, Environment & Quality) Coordination: Assist in maintaining SHEQ documentation, records, and compliance reports Support in conducting risk assessments and ensuring mitigation measures are in place Help with incident reporting, investigations, and follow-up actions Monitor and update health & safety policies in line with regulations Coordinate SHEQ training sessions and maintain training records Assist with internal audits and inspections, ensuring corrective actions are completed Ensure all SHEQ-related communications, notices, and updates are distributed effectively Maintain COSHH (Control of Substances Hazardous to Health) registers and safety data sheets Support sustainability initiatives and environmental management activities Collaborate with department heads to ensure SHEQ compliance across the organisation Reception & Administrative Support: Serve as the first point of contact for visitors, handling reception duties professionally Answer and direct calls, emails, and correspondence for the senior leadership team Manage meeting room bookings, prepare meeting materials, and take minutes when required Maintain office supplies, organise filing systems, and ensure general office upkeep Assist with travel arrangements and expense reports for senior management Support HR with administrative tasks such as updating records, scheduling inductions, and coordinating training sessions Assist in drafting reports, presentations, and other business documents Handle incoming and outgoing mail and deliveries Provide general administrative support as needed to different departments General Responsibilities: Ensure confidentiality and professionalism in handling sensitive company information Adhere to all company policies and industry regulations related to SHEQ and admin roles Participate in training and development programs to enhance knowledge and skills Take initiative in identifying areas for improvement in both SHEQ and administrative functions Support in creating a safe and organised working environment for all employees Training: Working towards a Level 3 Business Administrator Apprenticeship Standard You are required to come into the City Hub campus 1x Monday a month to join the other apprentices - you will be set work in this class to do over the month which will be marked and feedback given You will have one to ones every 4-6 weeks via Teams, and be set tasks with the employer on teams or face to face review Meetings will take place with the assessor and the employer every 12 weeks, this is also either face to face or via teams Training Outcome: Potential opportunity for a permanent role within the company following successful completion of the apprenticeship Employer Description:With a state-of-the-art manufacturing capability and unparalleled expertise in design, manufacture and installation, we are innovators in architectural aluminium. We have approaching four-decades expertise in the design, manufacture and installation of aluminium curtain walling, facades, commercial glazing systems and aluminium windows and doors. Working in partnership with you at the very start of your project we predict the pitfalls, identify the opportunities and guarantee on-time completions. We work in partnership, with our suppliers and our customers. Investing time to scope your requirements and deliver innovative and cost-effective solutions which help you to maximise the performance of your building, minimising whole life and life cycle costs. Are you hard-working and committed to delivering excellent product quality underpinned by outstanding service? We’re always interested to hear from people who share our vision to deliver service excellence and offer a wide range of roles from manufacture, to service engineers and administrative and management roles.Working Hours :Monday - Friday, 8.00pm - 4.30pm.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative ....Read more...
Business Administration Apprentice
To assist with daily, weekly and monthly tasks such as: · Medical Records coming into the Practice · Medical Records needing to be sent to PCSE out of the practice · Scanning paperwork onto medical records · Preparing the post and taking it to the post office · Sourcing Lloyd George paper records from the records room · Filling paperwork accurately · Dealing with confidential waste · Helping prepare drinks and maintaining the staff room and kitchen · Laminating posters/information · Keeping on top of patient information in the waiting rooms · Supporting with NHS campaigns for example flu vaccinations · Helping with emails in the admin team inbox · Basic clinical coding Training:Training will take place in the workplaceTraining Outcome:Remain with the practice – opportunities to apply for other roles such as Care Coordinator, Dispensary worker, Administrator, HCA, Reception etc. THIS IS A GREAT WAY INTO ALL KINDS OF CAREEERS:FinanceMarketingProject managementDigital Human Resources (HR)Procurement (buying goods / services)CommunicationsEmployer Description:The Park Surgery are proud to offer friendly, comprehensive medical service to residents of Driffield and its surrounding villages from two surgeries. The main surgery is situated in the middle of Driffield and is located within a purpose-built modern building. The practice is accessible for all with a lift to the first floor and hearing loop services available if needed. We have a car park to the rear for staff and patients. We also have a small (accessible) branch surgery situated at 22a High Street, Nafferton and are happy to see our patients at either of our surgeries during opening hours.Working Hours :Normal hours are Monday to Friday – no shifts and no weekends. 20 min paid break and offer a 30 min unpaid lunch. Option to participate in seasonal vaccination clinics (Flu) which are paid extra.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Interest in the NHS,Enthusiastic about learning,Discreet and confidential,Tact and diplomacy ....Read more...
Compliance Administrator, Subcontractors
JOB DESCRIPTION Be a part of Stonhard and be a part of something big. We are a world-leading manufacturer and installer of seamless floors, walls and lining systems and we offer diverse and challenging careers throughout the world. We are also part of RPM Performance Coatings, an organization that generates more than $1.6 billion in annual revenue, employs over 4,600 people and maintains sales operations in more than 65 countries. We are growing and we love what we do. Does this sound like your kind of place? Job Purpose The Compliance Administrator, Subcontractors, will play a pivotal role ensuring all project related subcontractors meet company compliance requirements, regulatory standards, and contractual obligations. Responsibilities include monitoring and enforcing requirements to meet company policies, industry regulations, and contractual agreements. Cultivates positive relationships with internal and external stakeholders to ensure open communication and collaboration. Principal Accountabilities The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position may vary. Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation. Facilitate and manage compliance submissions as needed. Set up and maintains installation partner information, including Agreements, Amendments, banking information, and insurance, adhering to Stonhard vendor setup policies. Acts as customer service point of contact for subcontractors, including processing installer tool and supply purchases and invoicing. Coordinates weekly installer accounts payable statements and related transactions; transmits to accounting for payment. Audits weekly payment activity and raise concerns to Supervisor and Stonhard leadership. On an ongoing basis, monitors and coordinates subcontractor compliance with Master Installation Agreement requirements; including but not limited to insurance policy limits and renewals, per project certified payroll, and MIA addendums. Assists in the creation of per project subcontract agreements; maintains documentation and monitors project progress Monitors per project compliance requirements related to Stonhard and installation partner Controlled Insurance Programs. Ensures on-time Controlled Insurance Program enrollments for Stonhard and subcontractors, including monthly payroll reporting, monitoring, and closeout. Monitors Stonhard state contractor licenses ensuring compliance and on-time renewal. Develop and recommend document retention requirements as needed. Develops and maintains necessary reporting to remain compliant. Other responsibilities as assigned by supervisor or Stonhard leadership. Supports other administrative responsibilities, as assigned. Cross-trained in contract team and sales administration responsibilities. Experience |Education | Certifications BA/BS degree is preferred or equivalent combination of education and experience. 4-7 years related experience in compliance, project administration, sales operations, or customer service. Experience with subcontractor administration and compliance Project insurance requirements, including Owner Controlled Insurance Programs, preferred. Ability to handle multiple tasks, prioritize effectively, and manage time efficiently Keeping records, documents, and project files organized and easily accessible. Excellent written and verb communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated Benefits and Compensation The salary range for applicants in this position generally ranges between $52,000 and $55,000. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law. In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. ABOUT US YOUR CAREER. OUR ORGANIZATION. THINK WE'RE A FIT? Be a part of Stonhard and be a part of something big. We are a world-leading manufacturer and installer of seamless floors, walls and lining systems and we offer diverse and challenging careers throughout the world. We are also part of RPM Performance Coatings, an organization that generates more than $1.6 billion in annual revenue, employs over 4,600 people and maintains sales operations in more than 65 countries. We are growing and we love what we do. Does this sound like your kind of place? BENEFITS In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent insurance and financial benefits program. Stonhard, being part of RPM Performance Coatings, is able to combine its resources to offer a substantial and comprehensive benefits package.Apply for this ad Online! ....Read more...
Apprentice Care Navigator
The purpose of the role is to: Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team Facilitate effective communication between patients, members the primary health care team, secondary care, and other associated healthcare agencies Duties and responsibilities: Administration: Processing and distributing incoming (and outgoing) mail, to include opening of post and scanning and attaching to the clinical system Conduct basic clinical coding duties as directed by manager Provide administrative support to members of the primary health care team for specific office tasks, all individually allocated and ensuring appropriate Practice records are kept up to date Assist in reception duties where applicable Reception: Receiving patients and consulting with members of Practice team Handing completed repeat prescriptions to patient and checking patient ID Be able to cover all reception positions as necessary Management of appointment system Ensure total familiarity with all appointment systems including regular and incidental variations Book appointments and recalls ensuring sufficient information is recorded to enable retrieval of the medical record Monitor flow of patients into the waiting room ensuring the appointment system accurately reflects the arrival of patients Monitor effectiveness of the system and report any problems or variations to the Reception Supervisor Process appointment requests for today future appointments from patients by telephone and in person Deal with visit requests The wage will be reviewed at 6 months, dependent on the progression of the learner This is not a comprehensive definition of the post. Postholders will be expected to undertake any work that comes within the remit of the post’s purpose The job description will be kept under review and may be changed according to Practice requirements Discussions on any major changes will be held with the postholder Training:Level 3 Business Administrator Apprenticeship Standard, which includes: Level 2 Functional Skills in maths and English (if required) End-Point Assessment (EPA) You will also develop the skills, knowledge, and behaviours required to work within an office environment.Training Outcome: Great prospects for progression to a full-time position for the right candidate The wage starts at NMW for apprentices and will be reviewed on a regular basis, dependent on the progression of the learner Employer Description:Lupset Health Centre was completed in December 1999. Approximately 14,000 patients are registered at the practice. The previous premises were on Aysgarth Drive in Lupset. The practice has been in existence since the 1930s. The practice covers some parts of Ossett, Horbury, Lupset, parts of the city centre, Sandal and Wrenthorpe. The practice covers some parts of Ossett, Horbury, Lupset, parts of the city centre, Sandal and Wrenthorpe.Working Hours :Core hours are 08:00 - 17:00 with one 18:30 finish.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience ....Read more...
Apprentice Systems and Payroll Assistant
The purpose of this role is to provide comprehensive administrative support to the Systems and Payroll Manager utilising multiple HR systems, system integrations and supporting key operational functions. This includes but is not limited to workforce management systems, communication platforms and the payroll system. Client groups the role will interact with includes internal staff, external event staff and volunteers with processes including scheduling, rostering and payroll review and processing. The role includes enrolment to a Business Administration Apprenticeship with formal training resulting in a professional qualification. This apprenticeship offers a fantastic opportunity to gain a broad range of skills in payroll, systems management, and data analysis, all while working alongside experienced professionals. Key Responsibilities: Tracking and managing all payroll data including the integration and migration of data across systems assisting in coordinating the change control process Collate information related to casual staff payments, ensuring that all necessary data for payments is accurate and timely Contribute to the ongoing update, testing, and review of HR systems through development projects Create event shifts in the workforce management system according to project timelines Collaborate with the Workforce Planning team to manage the interaction between the workforce management system and the client group journey Provide support and training to system users Assist in the development of policies, procedures, and processes related to the use of systems Assist with managing the internal communication platform, including reviewing data permissions, creating usage policies, and setting up departmental spaces as needed Assist with the management of high volumes of personal and sensitive data, always ensuring the integrity and security of the system Work to resolve system issues promptly and professionally, delivering excellent customer service while identifying areas for process improvements Support with wider departmental tasks as required to ensure the effective delivery of the People & Culture functional area Essential Skills: Attention to detail Problem solving and solution focussed mindset Demonstrates excellent communication skills Willingness to go the extra mile Ability to meet deadlines Pragmatic and flexible in approach Desired Skills Proficient with Microsoft suite on applications, including MS Excel Comfortable with the use of IT systems Ability to learn quickly and to absorb new and complex information Excels in coordinating and delivering projects and operational priorities to quality and against tight deadlines To become an apprentice, you must: Be 16 or over Not already be in full-time education You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.Training: Business Administrator Level 3 Apprenticeship Standard Training will take place within the workplace Training Outcome: This role is for a 2 year contract were you will gain experience working in payroll systems and HR Systems and undertake an apprenticeship in administration Employer Description:London Marathon Events (part of the London Marathon Group) works to inspire, champion and increase activity in all ages, abilities, and demographics. We do this through our successful event portfolio (which includes the TCS London Marathon and TCS Mini London Marathon, Brighton Marathon, The Big Half, Vitality London 10,000, Vitality Westminster Mile, Standard Chartered Great City Race and Swim Serpentine) and through our extensive outreach programmes working with schools and community groups in London and across the UK. Our events raise millions for charities every year to improve the lives of individuals and communities, and we passionately believe in the power of sport as a force for good. Our values are integral to who we are, how we work and what we do: Impact – together we create positive change Innovate – together we enable new ideas Everyone – together we champion inclusivity Customer First – together we go the extra mile for all Diversity, inclusion, and wellbeing are at the heart of everything we do, and we want to ensure they are at the heart of our company. We strongly value diversity within our workforce and recognise that different people bring different perspectives, lived experience, ideas, and culture to the company. This difference brings with it great strengths, including diversity of thought and innovation.Working Hours :Monday - Friday, 9.00am - 5.00pm. Minimum of 2 Days in the office with option of working remotely or in the office for the rest.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental ....Read more...
Apprentice Administration Officer
Working at Honley High School is always varied, enjoyable and rewarding - all our staff work and contribute to our main aim which is helping our students achieve the best outcomes. What the role involves in a nutshell: Assist in the provision of high-quality professional administration support including producing correspondence through email, letter and online Undertake reception duties including supporting visitors and students with day-to-day enquiries Support with the delivery of trips and events including promotion on social media Support with the design and preparation of displays around the school Apprenticeship Training: As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows: Attend and be punctual for all induction sessions Attend and be punctual for all lessons Complete all required assignments with by the required timeline Build up your portfolio of evidence on-going during your apprenticeship programme Access support from your tutor/assessor as and when required Access support from your manager with regards to any evidence Requirements or support as and when required Attend all work-based training/support sessions The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:Business Administrator Level 3 Apprenticeship Standard: Each course will cover a range of Skills, Knowledge and Behaviours as outlined by the apprenticeship standard, these will be transferable and suitable to an administration role in any sector College will teach you general skills required to successfully conduct your role, whilst in company, you will acquire specific skills and experience related to the role You will cover the necessary Knowledge, Skills and Behaviours, gather evidence and attend workshop / taught classes throughout the duration then complete an End Point Assessment. You are given time off, one day per week to study; you are required to attend Kirklees College, Huddersfield Centre, you will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Thursday Training Outcome: We have successfully supported apprentices previously and offered full time opportunities following the right attributes being demonstrated. Therefore, there's a strong chance there will be a full time role available, subject to satisfactory employment and completing of the apprenticeship programme There will be ongoing training during your apprenticeship. There may be the opportunity of competing another apprenticeship Employer Description:Welcome to Honley; a school where a rich heritage and a forward-thinking vision converge to create an exceptional educational experience for all our students. Our history is a tapestry of tradition and transformation. Originally founded as a grammar school, the pursuit of academic excellence continues to underpin our ethos today and ensures that we remain a beacon of quality education in the heart of our community. At Honley, we believe in the holistic development of our students. Our dedicated and highly skilled staff are passionate about fostering a supportive and inclusive environment where each student is encouraged to soar. Our curriculum combines traditional academic disciplines with innovative learning opportunities that prepare our students for the complexities of a constantly changing world. Beyond the classroom, our vibrant extracurricular programs provide a wealth of opportunities for students to explore their interests, develop new skills, and form lasting friendships. Whether through sports, arts, community service, or leadership activities, we strive to nurture well rounded individuals ready to make a positive impact on society. As we look forward, Honley High School remains steadfast in its mission to cultivate a love of learning, a spirit of curiosity, and a dedication to excellence. We invite you to join us in continuing this proud tradition as we prepare our students to meet the future with confidence, resilience, and a commitment to striving for the highest in all they do. Discover Honley High School, where our past informs our future, and every student’s journey is celebrated. OUR MOTTO: NITIMUR IN EXCELSIS – STRIVE FOR THE HIGHESTWorking Hours :Monday to Friday – term time only plus 10 days. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Excellent attendance,Excellent timekeeping,Work Experience 6 to 12 months ....Read more...