Are you an experienced Application Support Analyst or Systems Administrator? Do you have specific experience of supporting a property management application or Dynamics 365? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Support Analyst to add their expertise a team of application support specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement. The purpose of the role will be to provide application support, development, and maintenance, including help desk support, handling telephone queries & desk side support. You will be positive and customer satisfaction driven in the provision of help desk services over ticket and call, measuring quality, resolutions, and timing. You will also be involved in ad hoc project work, the investigation & root cause analysis of underlying system issues, as well as helping with systems configuration, data conversion and testing where necessary. Must Have
Experience providing at least second line support/systems administration on software applications.
Incident and problems management.
Experience of supporting Microsoft Dynamics 365 or a property management application such as Civica Cx, NEC Housing, MRI Housing, Capita ONE/OPENHousing, Aareon QL, MIS ActiveH, or similar.
Office 365 applications
Experience working in an ITIL environment.
Nice to Have
SQL scripting or querying
SharePoint
Information/Application Security
ITIL v3 certification
Azure
As an individual you will be analytical with excellent critical thinking skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. The role is hybrid, predominantly home-based, with travel to the office in Manchester twice a week. Alongside a competitive salary you will receive a solid benefits package that includes excellent pension, leave entitlement, as well as training, and professional development opportunities. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
£25,000 + Benefits
Due to substantial sustained financial success, a highly organised, multi-tasker with an understanding of office and sales processes, is required to provide a broad ranging, client focused sales and office support and coordination service to a fast growing, highly regarded business in the financial services sector.This office-based role provides vital support to the sales team allowing them to manage and close a greater volume of enquiries and orders. Delivering full office support and sales order processing, the successful applicant will have previous experience in a similar wide-ranging sales support role with the ability to provide a high-level administrative sales support function. A genuinely customer focussed attitude and strong MS Office skills are essential in order to maintain our client’s reputation for service excellence.Key Responsibilities
Database management
Submitting client finance applications to lenders
Communicating lender decisions with sales staff and clients
Liaising with manager to identify alternative proposals where required
Speaking to suppliers for invoices
Producing finance documents & sending to clients
Working with the director to plan and implement marketing materials
Diary management & booking meetings for the Director
General office admin
Answering inbound telephone calls
Key Skills & Experience
Previous sales or general office administration experience
Highly organised with attention to detail
Excellent written and verbal communication skills with the ability to prioritise and organise
Positive, pro-active and flexible approach
Well presented and customer focussed
Excellent level of attention to detail and accuracy
Desire to excel and develop within the role and the company
This is a fantastic opportunity for a dynamic, highly organised Sales Office Administrator to join a highly successful and well-established organisation at a time of exciting, sustained growth. A negotiable salary based on experience is on offer in addition to an attractive benefits package. Apply now!....Read more...
Field Service ManagerUrmston, ManchesterMonday to Thursday 08:30 to 17:00 (1 hour lunch) Friday 08:30 to 16:30pm (1/2 hour lunch)Salary : £30,000-£44,000Service ManagerThe RoleMy client is a leading manufacturer in their sector who is looking for a Service Manager who will manage and drive change across their established and busy Service Department. Service ManagerMain Responsibilities
Manage all phases of projects, including engineering design, procurement, planning, installation, evaluation.Create designs to solve specific issues, including creating equipment specifications.Managing all in-house and on-site activities of the Service Department, including:
Field Service Engineers (currently 2)Administrator (currently 1)Service vehicles (currently 2)Tooling & stock
Maintaining and enhancing Service Department standards and protocols / work instructionsHandling customer service enquiriesProviding Distributor and Customer service training (when required)Liasing with Customers and attending meetings both in-house or at Customers sitesParticipating in Service / Maintenance Tenders & Contract discussionsDevelopment of service staff, ensuring all are appropriately trained to work safely and effectively in theirselected areas / activitiesResponsible for staff performance reviews and disciplinariesManaging Service Department Health & Safety including staff safety and well being, PPE, COSHH etc,Risk AssessmentsFactory key holder and joint named responder in event of intruder alarm activation.
Service ManagerThe CandidateManaging and developing an in-house and on-site Service Department within an SME
• Experience with hands on servicing / maintaining of electromechanical products• Experience with equipment installation would be advantageous• Electrical qualifications would be preferred• Good understanding of Health & Safety in the workplace - Ideally IOSH or NEBOSH qualified• Working with ISO 9001 & 14001 Standards• Have full UK Driving Licence Chemical Project Engineer Benefits
PensionPrivate healthcare coverMobile phone
Service ManagerKey WordsService Manager, Field Service Manager, Service Engineer Manager, Service Engineering Manager, Field Service Engineering Manager, ISO9001, ISO14001, Electromenchanical, Irlam, Manchester. Please contact amy.mchugh@winsearch.uk for more information.Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.ManH Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
We are currently searching for a Regional Administrator to support the sales representative with administrative duties, to keep the representative in the field as much as possible.
Major Responsibilities:
• Entering and tracking all project orders • Salesforce • Communicate with Construction Managers • Strategic Alignment Tracking • Assisting with expense reports, entering on representative's behalf. • Creating Material Lists in Salesforce for Reps/Contractors • Requesting pricing for warranty renewals/extensions • Submitting documents for contracts, insurance requests, etc. • Ordering supplies, samples • Tracking of all project progress/product estimates in Salesforce • Working with reps to enter all Year-End/Quarterly Estimates • Tracking all drops/new contacts/meetings/roof inspections for SRTs • Completing any other paperwork as needed • Develop relationships with contractors and customers • Attend project/customer meetings as needed (Pre-cons, progress meetings, etc.) • Weekly WTI meetings for each rep (Running, taking notes, coordinating) • Coordinating access and background checks as needed for secure sites, for both Tremco and WTI employees • Managing communication between WTI techs and customers for Tremcare schedules and project schedules. • Warranty Renewal/Extension Tracking/Submitting all paperwork • Regional resource for whenever someone (Customer, WTI, Tremco, Contractor) has a question
Qualifications:
• Post-secondary degree or diploma with preference in building science, civil technology, engineering, construction technology, business or any other relevant field of study is preferred. • Work experience in the construction industry is an asset, specifically experience in roofing is ideal. • Must possess intermediate level proficiency with MS-Office Suite including Word, Excel and PowerPoint. • Superior written, oral and digital communication skills • Ability to work with high energy, aggressive sales representatives and with detail-oriented office personnel • Must have excellent communication and customer service skills, as well as experience dealing with a sales force on a daily basis • Able to effectively communicate with field personnel at all levels • Computer Literacy, E-mail, web, SAP, basic office suite experience • Organizing, planning and prioritizing administrative business functions • Saleforce or other data driven program experience is a plus. • Construction administration experience is a plus but not a requirement.
The salary range for applicants in this position generally ranges between $40,000 and $55,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online!....Read more...
Job Description:
Core – Asset have an exciting new role for a Pension Administrator to join a leading investment firm in Edinburgh. This is a varied position and some of the key responsibilities include carrying out and verifying all types of benefit calculations and procedures for scheme members.
This is a fantastic permanent opportunity for someone with pensions experience to join an established organisation. Previous Defined Benefits pensions experience is essential.
Our client offers hybrid working and you can work from home 3 days a week.
Essential Skills/Experience:
Experience in using pensions administration computer software and ICT packages (Microsoft, email, word).
Knowledge and experience of LGPS Regulations and other related legislation.
Customer focused and team player.
Proven administration skills, with the ability to handle high volumes of work efficiently and with minimal error.
Strong numeracy skills are essential.
Core Responsibilities:
Carry out and verify all types of benefit calculations and procedures for scheme members, their dependents and action scheme employer requests.
Maintain confidentiality and security of pension records and ensure procedures are adhered to and kept up to date.
Provide members with clear, concise, and accurate information by telephone and written correspondence, maintaining high levels of customer service.
Check benefit calculations and associated communications completed by trainees and peers and provide day-to day technical advice and support.
Participate in service improvement projects when appropriate.
Assist with annual allowance and disclosure exercises and other ad-hoc requests.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 15598
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Job Title: Team Assistant (Administrator) Location of the job: Maidstone ME14 (office based only) Contract type: Temporary (potential temp to perm) Weekly hours: 37 hours Working hours: Monday-Friday covering a rota active from 7:30 AM to 6 PM Start date: ASAPJob Purpose The role of the repairs call handler is to handle a high volume of inbound calls to the repairs line while accurately diagnosing, triaging and raising wide range of repairs for residents. You’ll need to be confident using own initiative and have the ability to update systems and follow processes.Responsibilities
Assist others in the department to ensure efficient and effective administrative practices, and resolve administrative and other queries related to the work of the department.
Arrange, and attend or represent unit/supervisor at meetings, including preparing papers, booking rooms and refreshments, taking notes, and drafting minutes.
Booking appointments, updating calendars
Liaison with members of staff in other departments and external contacts / customers, in relation to the team/department’s area of work.Develop and maintain administrative and office systems, databases and spreadsheets, as required.
Provide guidance and interpretation on relevant policies, procedures, and regulations.
Assist in, and in some cases lead on the implementation of continuous improvement of business and administrative processes relevant to the working area.
Order and maintain stationary and equipment supplies, ensuring purchase orders are raised in accordance with procedures, and other financial systems are updated where required
Provide project support to the team and to lead on administrative projects as required.
No role profile can cover every issue which may arise within the post at various times and the postholder is expected to carry out other duties from time to time, which are broadly consistent with those described.
Person Specification
Experience of scheduling work in a maintenance environment and can demonstrate.
Experience of delivering a front line, customer focussed service
Experience of working in a housing management or maintenance environment.
Experience of working on an inner city, multi-cultural environment and working closely with tenants
Good interpersonal skills and the ability to communicate well.
Good interpersonal skills and the ability to communicate well with staff, managers, and external agencies and other Associations both verbally and in writing
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk....Read more...
Commercial Co-ordinator/ Administrator
Permanent
Aston, Birmingham
Full time, Mon-Fri
Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities
The Manufacturers' Organisation | Make UK
If you are looking for an administration or coordination role with a friendly and well established company this could be the perfect role for you!
Based at Make UK’s state of the art technology hub in Aston, this role will see you supporting the administration for Make UK’s training courses, responding to sales enquiries and recognizing potential leads.
Key responsibilities to include:
Maintain customer information database, log leads and follow up on them
Generate invoices and raise PO numbers
Provide key information to consultants
Coordinate organisation of rooms and resources for courses
Generate certification for courses
Provide feedback and evaluations to customers, collating relevant data and being the point of contact for day to day matters
Generate course notes
Liaise with customers to arrange training courses, working to minimize cancellation rates
Respond to email and telephone enquiries
Liaise with on site caterers
Register delegates with exam boards and invigilating exams
Experience required/desired
Previous experience in an administration / co-ordination role (sales/training would be beneficial)
Excellent telephone manner and communication skills
Proficient knowledge of Word/excel/powerpoint
SAFEGUARDING INFORMATION
This post is exempt from the Rehabilitation of Offenders Act 1974. It is therefore a mandatory requirement that the successful candidate agrees to an enhanced DBS check and satisfactory references.
Individuals barred from working in this sector are reminded it is a criminal offence to submit an application.
With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow.
Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, flexible hours, health cover, matched pension contributions up to 8%, and life assurance.
We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.
To apply for this role please send your CV through
Due to volume of applications, if you do not hear back within 5 working days please assume that you have been unsuccessful at this time.....Read more...
