Provide a full range of administrative tasks after training and with support
To be the first point of contact, may deal directly with difficult queries from members of the public, to be able to answer or find the answer to less straightforward queries; take accurate notes and pass more complex queries onto the relevant officer in a timely manner
To carry out specific project work under the direction of the manager
Using relevant planning, project and performance management tools to provide support to the team and ensure processes are followed to the requirements for the service in which this post sits
To produce regular reports, send out communications, and update websites
Training:The training will take place within the workplace, with either face to face or online meetings with the Training Provider. Meetings will take place every 6 - 8 weeks.Training Outcome:After succesful completion of the apprenticeship you will move into a Business Support officer role. There is the oppotunity to progress throughout the organisation and to build a career.Employer Description:"We empower our people to innovate and collaborate in order to build strong communities"
Our core values support the delivery of this vision and underpin what we stand for and how we do things.
1. Trust and Respect
2. Responsibility
3. Excellence
We have three main hubs, County Hall (Trowbridge), Monkton Park (Chippenham) and Bourne Hill (Salisbury).Working Hours :Monday to Friday. Flexible work arrangements, start and end times can vary. Hybrid working, minimum 50% in the office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Construction Management Associate is responsible for assisting the Construction Manager in all aspects associated with a construction-related project. This will include but is not limited to, General Contracting projects, larger-scale Contracting Patch and Repair Projects, TremCares, etc. This will involve working with the Construction Manager, Project Superintendent, or WTI Technician assigned to the project to ensure the project is effectively executed anc completed safely, and all contractual obligations are adhered to. Additional duties will include participating in onsite meetings, scope of work development, proposal review, specification review, completion of project schedules, assembling project submittals, obtaining building permits, project closeout documents, and other duties as directed by the Construction Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for contributing to and validating proposals and specifications. Conceptual Phase (specification development, establishment of milestone dates) Program Planning Phase Design Phase Conduct Pre-Proposal Meetings Proposal Phase Construction Phase Conduct Pre-Construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Assist the Construction Manager in tracking project costs, budget variances, and profitability. Accountable for Quality Assurance. Ensure the subcontractor has submitted the required documents. Establish timelines and goals. Manage key metrics and report as required. Coordinate with Program Managers, Project Administrators, Project Estimators, Specification Writers, Sales Representatives, and RBM when needed. Assist in the review of submitted proposals and contractor interviews for specification and contractual compliance. Review of line-item generated proposal documents. Direct Project Superintendents as needed.
Competencies:
Adaptable, willing to change with business necessity Professional and lead by example Diversity awareness and ability to adjust to multiple personalities Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Excellent customer service skills and ability to build relationships Technical knowledge of all products and services that WTI offers Understanding of Construction Management tasks Superior written, oral, and digital communication skills Able to create performance reporting 24-hour reply response to all inquiries Ability to use and understand Microsoft Office and other software as required.
Specification Development Stage:
Works with the Construction Manager and Sales Representative to establish a scope of work for the project. Completion of specification requests and related documents. Responsible for specification review as required by the Construction Manager.
Pre-Proposal Stage:
Conducts Pre-Proposal Meeting and distributes completed Pre-Proposal Meeting documentation to all applicable parties. Assist the Construction Manager in reviewing proposals. Prepare Proposal Documents as directed by the Construction Manager.
Pre-Construction Stage:
Publish the Project Schedule. Assists Construction Manager in planning and coordinating the Pre-Construction Meeting. Engages with the Project Superintendent to provide necessary project information. Conducts Pre-Construction Meetings and distributes completed Pre-Construction Meeting documentation to all applicable parties. Obtain Building Permit when required.
Construction Stage:
Review Daily Inspection Forms and ensure they are distributed to all applicable parties and uploaded into project files. Visits job site as necessary or directed by the Construction Manager. Conduct weekly Progress Meetings, virtual or onsite, and distribute meeting minutes to all applicable parties. Maintain Project Schedule and update on a weekly basis. Perform site audits as appropriate. Review subcontractor payment requests with the Construction Manager. Assemble AIA billing applications for the Construction Manager's review and approval. Assist the Construction Manager, Project Superintendent, Subcontractor, Owner, or Sales Representative as needed.
Close Out Stage:
Assist the Construction Manager in coordinating the final inspection. Ensure all required documents are uploaded into the project files.
Other Requirements:
Ability to travel out of town may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write, and speak English Open to relocation after completion of the program The salary range for applicants in this position generally ranges between $52,000 and $55,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Our innovative and successful Client is looking for a Safety, Health, Environment and Quality Manager where you will be effectively supporting the leadership team and line mangers in developing the SHEQ strategy for the business, whilst ensuring operations operate to the highest standards of safety, health, environmental and quality while fostering a culture of continuous improvement.
Main responsibilities for the Safety, Health, Environment and Quality Manager
Implement, communicate and update the business with regards to all Company policies and procedures and any changes with regards to SHEQ
Review and maintain the current management systems (ISO9001, ISO14001 and ISO45001) and ensuring they meet the requirements of the standards and work towards the creation of an integrated management system for all three of the standards
Provide a source of knowledge and expertise with regards to SHEQ for all internal and external departments in the Company
Develop a Health and Safety training matrix and manage Health and Safety training and awareness programmes which encompass all health and safety issues
Ensuring that all contractors working on company sites have completed the contractor management process
Undertake full and detailed investigations into all accidents/incidents, fires and dangerous occurrences, and issuing reports detailing causes and recommended action
Liaising with management and the authorities, as required on the notification of accidents, incidents and dangerous occurrences, and the reporting/recording of these incidents
Assisting when required in the preparation of risk assessments and method statements in conjunction with activities carried out by employees
Provide leadership to the safety team ensuring that outputs and actions are communicated across the company
Manage the ISO audit and inspection programme across the company
Promote a safe working culture and encourage continuous improvement and employee engagement across the Company
Required skills, Experience, Knowledge, Competencies required
NEBOSH Diploma or equivalent
Knowledge of ISO9001, ISO45001 and ISO14001
Experience of working within a H&S environment
Confidentiality, methodical, process driven
Strong IT and Microsoft Office skills
Teamwork/collaboration
Strong communication skills with the ability to build relationships
What’s in it for you?
The starting salary offered is to be discussed on application. The working hours are Monday to Friday, 8:30am – 5:00pm. This is an opportunity to be part of a huge successful world leader, who value their staff, you will have 24 days holiday plus bank holidays, life assurance and a pension, staff discounts, bonus schemes, progression opportunities and more.
If this position is of interest and you have the necessary required skills, please do apply online straight away.
....Read more...
Our innovative and successful Client is looking for a Safety, Health, Environment and Quality Manager where you will be effectively supporting the leadership team and line mangers in developing the SHEQ strategy for the business, whilst ensuring operations operate to the highest standards of safety, health, environmental and quality while fostering a culture of continuous improvement.
Main responsibilities for the Safety, Health, Environment and Quality Manager
Implement, communicate and update the business with regards to all Company policies and procedures and any changes with regards to SHEQ
Review and maintain the current management systems (ISO9001, ISO14001 and ISO45001) and ensuring they meet the requirements of the standards and work towards the creation of an integrated management system for all three of the standards
Provide a source of knowledge and expertise with regards to SHEQ for all internal and external departments in the Company
Develop a Health and Safety training matrix and manage Health and Safety training and awareness programmes which encompass all health and safety issues
Ensuring that all contractors working on company sites have completed the contractor management process
Undertake full and detailed investigations into all accidents/incidents, fires and dangerous occurrences, and issuing reports detailing causes and recommended action
Liaising with management and the authorities, as required on the notification of accidents, incidents and dangerous occurrences, and the reporting/recording of these incidents
Assisting when required in the preparation of risk assessments and method statements in conjunction with activities carried out by employees
Provide leadership to the safety team ensuring that outputs and actions are communicated across the company
Manage the ISO audit and inspection programme across the company
Promote a safe working culture and encourage continuous improvement and employee engagement across the Company
Required skills, Experience, Knowledge, Competencies required
NEBOSH Diploma or equivalent
Knowledge of ISO9001, ISO45001 and ISO14001
Experience of working within a H&S environment
Confidentiality, methodical, process driven
Strong IT and Microsoft Office skills
Teamwork/collaboration
Strong communication skills with the ability to build relationships
What’s in it for you?
The starting salary offered is to be discussed on application. The working hours are Monday to Friday, 8:30am – 5:00pm. This is an opportunity to be part of a huge successful world leader, who value their staff, you will have 24 days holiday plus bank holidays, life assurance and a pension, staff discounts, bonus schemes, progression opportunities and more.
If this position is of interest and you have the necessary required skills, please do apply online straight away.
....Read more...
Telemarketing Executive
Coventry
£27,000 - £30,000 Basic +( OTE £32’000) + Company Bonus + Training + Company Van + Sick Pay + Bonus + Flexi Time + Pension + No Weekend Work “IMMEDIATE START
Step into this Telemarketing Executive position and work for a secure company for the long term. Working in a family feel business that can offer you stability and longevity within a recession proof industry. Join a stable, long term career in a friendly and supportive work environment
This established business is now recruiting a Telemarketing Executive due to growth. If you have good customer service / sales experience and want to be appreciated for your hard work then hit apply now! Work with good people in an interesting role for a great company recognised in the industry as leaders.Your Role As A Telemarketing Executive Will Include:
* Finding New Potential Clients* Working With The Sales Team* Outbound Calling / Emailing* Office Based Role As A Telemarketing Executive You Will Need To Have:
* Prior Sales / Customer Service Experience
* Confident Using IT Packages / CRM’s
* Commutable To Leamington SpaIf this sounds like you call Charlie Auburn on 02038137949 for IMMEDIATE CONSIDERATION or hit apply now.
Keywords: Telemarketing Executive, Telemarketing, Telesales, Sales, Customer Service Advisor, Internal Sales Engineer, New Business, Business Development, Recruitment Consultant, Account Manager, Coventry, Leamington Spa, Midlands,
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted....Read more...
Sales Consultant
Coventry
£27,000 - £30,000 Basic +( OTE £32’000) + Company Bonus + Training + Sick Pay + Bonus + Flexi Time + Pension + No Weekend Work “IMMEDIATE START
Step into this Sales Consultant position and work for a secure company for the long term. Working in a family feel business that can offer you stability and longevity within a recession proof industry. Join a stable, long term career in a friendly and supportive work environment
This established business is now recruiting a Sales Consultantdue to growth. If you have good customer service / sales experience and want to be appreciated for your hard work then hit apply now! Work with good people in an interesting role for a great company recognised in the industry as leaders.Your Role As A Sales Consultant Will Include:
* Finding New Potential Clients
* Working With The Sales Team
* Outbound Calling / Emailing
* Office Based RoleAs A Sales Consultant You Will Need To Have:
* Prior Sales / Customer Service Experience
* Confident Using IT Packages / CRM’s
* Commutable To Leamington SpaIf this sounds like you call Charlie Auburn on 02038137949 for IMMEDIATE CONSIDERATION or hit apply now.
Keywords: Sales Consultant, Telemarketing Executive, Telemarketing, Telesales, Sales, Customer Service Advisor, Internal Sales Engineer, New Business, Business Development, Recruitment Consultant, Account Manager, Coventry, Leamington Spa, Midlands,
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted....Read more...
Joinery Manager Our client is a long-standing joinery company. They work with commercial, private and ecclesiastical clients and provide joinery solutions and products to listed properties, churches and heritage buildings.They are looking for a suitably experienced Joinery shop manager, to lead a team of experienced bench joiners and a small site team, supplying and fitting a variety of handmade low volume bespoke joinery items, for internal projects supporting their construction teams and external projects directly for domestic and commercial clients.Their Joinery shop is based at their head office in Danbury, EssexDuties /requirements include, but are not limited to the following:
Manage all aspects of the day to day running of a busy joinery workshop and managing a small and diverse team.Communicate directly with clients, Architects and internal Project Managers providing advice and suggestions.Have an outstanding knowledge of joinery processes, how things are made, timber, manufacturing and the ability to deliver quality products every time.Ensuring works are carried out to the highest health & safety standards.Liaising with Clients, visit sites to measure and advise, and prepare and send quotations for the required works.Identify and advise internally and externally on building/joinery defects and propose workable, cost-effective solutions.Planning the joinery workload and workshop, issuing regular and accurate joinery works programmes and keeping to deadlines.Keep stock of timber and other material levels, ensuring they have the correct timber at the right time whilst securing the best deals with suppliers.Managing bench joiners, making sure they produce quality items in compliance with the company QA processes, project specifications and within budget and programme.Carrying out budget reports, forecasting and profitability reports and working to projected turnover targets.Attend regular monthly meetings with Directors.Liaison with marketing team and input into the marketing of the business.
Qualifications & Experience required.
Qualified carpenter & JoinerComputer literate, using Microsoft Office and Outlook.Be able to produce detailed section drawings by hand or using basic CAD software.Be up to date with current Health & safety regulations and have a knowledge of the Building Safety ActBe able to keep regular and accurate records.Possess a full and clean UK driving licence.Possess great communication skills at all levels.Having a working knowledge of fixed wood working machines and maintenance requirements.Being a good team leader and be able to make decisions and work under pressure.
What they offer.
Competitive salary, depending on experience.22 days paid holiday per year plus bank holidays.Company pension after qualifying period.Life insurance ditto.Access to contributory private health scheme ditto.Ongoing training and development.Full management support.Working hours 7-30am -5pm Monday to Friday, (4-30pm finish on Fridays), with the ability to be flexible.On site parking.
If this sounds like the opportunity for you – please apply ASAP giving an indication of your salary/package requirements.Applications close on 30th April 2025.*PLEASE NOTE – by applying to this position, you agree for your CV & cover letter to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.Our client welcomes applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.....Read more...
Bespoke, Luxury Care Home are looking for an enthusiastic, driven and experienced Regional Support Manager to cover the Gloucestershire, Wiltshire and Oxfordshire area. The Company: Independent, luxury Care Homes, that specialises in residential and nursing care.The Role:Working alongside the Regional Director to support the care homes. You will provide, operational, clinical, quality support, guidance, and leadership to ensure the delivery of high standards of care to Residents in the care homes, in accordance with current evidence-based professional practice and within company policies, Care Quality Commission standards and regulations, and current legislation.Role Responsibilities
Provide focus and support in Homes as directed, ensuring appropriate compliance to standards.Support the Home Managers with completing specific projects as directed which may include, quality performance, recruitment, clinical standards, audits, action plan development, reviews and compliance.Support as directed by the Regional Director with the induction of Home Managers and Deputy Managers.Provide ongoing mentorship and support to Home Managers and their teams.Support Home Managers at CQC inspections as directed.Support and assist in regularly reviewing individual homes action plans and assist with the completion of agreed actions to drive continuous quality and commercial performance.Support Home Managers as directed by Regional Directors, with complaint management, and investigations, in line with company policy and ensure lessons learned are shared.Support with the completion of audits, and provider visits as directed.Support the Regional Director as directed with the completion of investigations, root cause analysis, and trends analysis.Produce written reports and communications that are professional, and to a high standard, for both internally and to external agencies and stakeholders.Develop effective communications with regulators and other external stakeholders.Build effective and constructive relationships across the Group.Promote a positive approach to Health and Safety, risk management and infection prevention by implementing the companies Health and Safety strategy.Ensure management of medication complies with Company, Care Quality Commission standards and NMC guidance in the care homes.Assist in evaluating staff performance.Attend, and participate in training sessions and staff meetings.Provide cover in the absence of a Home Manager as required.This role requires travel and overnight stays may be required.
Benefits:
Competitive salary Package and bonus Flexible working Market leading training Career progression
This is a fantastic opportunity to join an award winning care business that offer an bespoke service. For more information, please call Rhys Jones in the RE Recruitment Cheltenham office. INDPERM ....Read more...
Talent Acquisition Manager – Fort Lauderdale, FL – Up to $120k + BonusWe’re partnering with an exciting new extension from an ultra-luxury brand, bringing a fresh and exclusive experience to its guests.Benefits:
Hybrid work set-up: 3 days in officeAchievable bonus structureOpportunities for travel!
The Role
Create and roll out recruitment plans to support global growth, with a focus on shoreside and hard-to-fill rolesWork closely with business and HR teams to align hiring efforts with company goalsUse creative strategies and technology to attract top talent and enhance the company’s reputation as a great place to workGuide and support a global talent acquisition team, fostering growth and innovationTrack recruitment performance and use insights to refine processes and drive better results
What they are looking for:
Experience leading recruitment strategies, with a background in luxury hospitality, hotels, or cruises.Proven ability to fill executive, technical, and specialized roles; comfortable headhunting senior levels a mustSkilled in crafting talent attraction strategies and using creative sourcing techniques.Strong track record of managing high-performing teams and working closely with senior leaders.Experience using analytics, ATS, and recruitment tools to refine processes and improve outcomes.
If you are keen to discuss the details further, please apply today or send your cv to Danny at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Branch Supervisor - Distribution & Logistics
We are looking for a dynamic and experienced Branch Supervisor / Warehouse Supervisor / Assistant Branch Manager / Depot Supervisor to lead our depot / branch operations and ensure exceptional customer service while driving efficiency and performance. In this key role, you will oversee the day-to-day functions of the branch, leading both the warehouse and customer service teams to meet and exceed performance KPIs, while adhering to company policies and health & safety standards.
Ideal Location – Glasgow
Salary: £35K to £40K Basic DOE + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Lead, motivate, and manage the warehouse and customer service teams to ensure high levels of service and operational efficiency.
Manage / lead operational functions, including distribution and customer service, in alignment with profitability and sales goals.
Training / coach and develop your team to improve performance and ensure the highest standards are met.
Ensure stock control is managed effectively and efficiently, making key decisions on stock levels.
Communicate effectively with senior management to share insights on operational practices, business opportunities, and team performance.
Keep staff informed about branch performance, new initiatives, and operational changes.
Oversee all warehouse operations, ensuring effective management of stock, goods inwards, and inventory processes.
Conduct quarterly stock takes.
Monitor and optimize logistics operations, including van and external haulier management, to maximize efficiency and customer satisfaction.
Qualifications & Experience:
2-4 years of experience in distribution and logistics management, with proven leadership skills.
Experience using Warehouse Management Systems (WMS) and Microsoft Office Suite.
How to Apply:
To apply for this Branch Supervisor role please submit your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd:
Email:
Phone: 07398 204832
Job Ref: 4246RC – Branch Supervisor....Read more...
Branch Supervisor - Distribution & Logistics
We are looking for a dynamic and experienced Branch Supervisor / Warehouse Supervisor / Assistant Branch Manager / Depot Supervisor to lead our depot / branch operations and ensure exceptional customer service while driving efficiency and performance. In this key role, you will oversee the day-to-day functions of the branch, leading both the warehouse and customer service teams to meet and exceed performance KPIs, while adhering to company policies and health & safety standards.
Ideal Location – Glasgow
Salary: £35K to £40K Basic DOE + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Lead, motivate, and manage the warehouse and customer service teams to ensure high levels of service and operational efficiency.
Manage / lead operational functions, including distribution and customer service, in alignment with profitability and sales goals.
Training / coach and develop your team to improve performance and ensure the highest standards are met.
Ensure stock control is managed effectively and efficiently, making key decisions on stock levels.
Communicate effectively with senior management to share insights on operational practices, business opportunities, and team performance.
Keep staff informed about branch performance, new initiatives, and operational changes.
Oversee all warehouse operations, ensuring effective management of stock, goods inwards, and inventory processes.
Conduct quarterly stock takes.
Monitor and optimize logistics operations, including van and external haulier management, to maximize efficiency and customer satisfaction.
Qualifications & Experience:
2-4 years of experience in distribution and logistics management, with proven leadership skills.
Experience using Warehouse Management Systems (WMS) and Microsoft Office Suite.
How to Apply:
To apply for this Branch Supervisor role please submit your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd:
Email:
Phone: 07398 204832
Job Ref: 4246RC – Branch Supervisor....Read more...
Branch Supervisor - Distribution & Logistics
We are looking for a dynamic and experienced Branch Supervisor / Warehouse Supervisor / Assistant Branch Manager / Depot Supervisor to lead our depot / branch operations and ensure exceptional customer service while driving efficiency and performance. In this key role, you will oversee the day-to-day functions of the branch, leading both the warehouse and customer service teams to meet and exceed performance KPIs, while adhering to company policies and health & safety standards.
Ideal Location – Glasgow
Salary: £35K to £40K Basic DOE + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Lead, motivate, and manage the warehouse and customer service teams to ensure high levels of service and operational efficiency.
Manage / lead operational functions, including distribution and customer service, in alignment with profitability and sales goals.
Training / coach and develop your team to improve performance and ensure the highest standards are met.
Ensure stock control is managed effectively and efficiently, making key decisions on stock levels.
Communicate effectively with senior management to share insights on operational practices, business opportunities, and team performance.
Keep staff informed about branch performance, new initiatives, and operational changes.
Oversee all warehouse operations, ensuring effective management of stock, goods inwards, and inventory processes.
Conduct quarterly stock takes.
Monitor and optimize logistics operations, including van and external haulier management, to maximize efficiency and customer satisfaction.
Qualifications & Experience:
2-4 years of experience in distribution and logistics management, with proven leadership skills.
Experience using Warehouse Management Systems (WMS) and Microsoft Office Suite.
How to Apply:
To apply for this Branch Supervisor role please submit your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd:
Email:
Phone: 07398 204832
Job Ref: 4246RC – Branch Supervisor....Read more...
This position offers the opportunity to gain experience and skills of various tasks carried out in the administration team and will work closely with the Office Manager. The successful candidate should be willing to learn, think on their feet and work as part of a team.
Tasks Details:
· Monitor and maintain email inbox.
· Create jobs, raise & issue sub-contractor orders.
· Raise Purchase Orders for Contracts Managers and Site Operatives.
· Chase cost of Purchase Orders from suppliers.
· Match employee timesheet.
· Maintain accurate records.
· Answer, re-direct calls.
· Create estimate numbers.
· Monitor admin in tray.
· Filing of job folders.
· Maintaining good working relationships between departments.
· Updating of excel spreadsheets.
· Ad hoc administrative duties.Training:Business Administration Level 3 apprenticeship along with training on internal processes and procedures.Training Outcome:This apprenticeship offers the opportunity form long term permanent employment for the right candidate.Employer Description:Birch Tree Northern is an experienced contractor in the construction industry and understands the importance of providing a complete high quality service to their customers.Working Hours :39.5 hours per week – Monday to Thursday 8am to 5pm and Friday 8am to 4.30pm with 1 hour lunch.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
SENIOR ECOMMERCE EXECUTIVE BIRMINGHAM – OFFICE BASED UP TO £60,000 + MARKET-LEADING COMPANY + MASSIVE CAREER PROGRESSION
THE OPPORTUNITY:
Get Recruited is partnering with a rapidly growing, market-leading business in their search for an experienced Senior Ecommerce Executive. This is an exciting opportunity to take ownership of a multi-country Ecommerce operation and drive its growth across five European markets.
As the Senior Ecommerce Executive, you will oversee site management, catalogue development, SEO, conversion rate optimisation (CRO), user experience (UX), technology & platform management, design, and email marketing. You will also manage and develop a high-performing team, ensuring best-in-class Ecommerce performance.
This is a fantastic opportunity for a skilled Ecommerce professional looking to take the next step in their career with an ambitious and fast-growing business!
THE ROLE:
Site Management: Oversee the company’s Ecommerce platforms across five European countries, ensuring optimal performance and user experience.
Catalogue Management: Maintain and optimise a large product catalogue, ensuring accurate and compelling product listings.
SEO Strategy: Implement both on-page and off-page SEO best practices, including content strategy (blogs, product descriptions, etc.).
Conversion Rate Optimisation (CRO): Analyse and improve the customer journey, particularly from product pages to checkout, to increase sales.
User Experience (UX): Continuously enhance the site’s usability and performance to improve engagement and conversion rates.
Technology & Platform Management: Oversee the Magento platform, collaborating with internal teams and external partners to ensure efficiency.
Design Oversight: Work closely with design teams on both digital and offline assets, including photography, social media content, and requests from country managers.
Email Marketing: Manage and optimise email marketing campaigns via Marketing Cloud to drive engagement and revenue.
THE PERSON:
Experience in an Ecommerce role, with a proven track record of success
At least 2 years of team management experience
Must have hands on experience with Magento and SEO
Strong experience with Magento, WordPress, Google Analytics (GA), Google Console, Google Merchant Center, Bing Ads, and Tag Manager
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Compensation & Benefits Specialist
Location: Greenwich – Hybrid (3 days in-office, 2 days remote)
Salary: £45,000 - £48,000
We are seeking a Compensation and Benefits Specialist to join a leading organization’s HR team, reporting to the Compensation and Benefits Manager. This mid-level role requires an open-minded, detail-oriented professional who thrives in a fast-paced environment. The successful candidate will administer and enhance compensation and benefits programs, ensuring they remain competitive, compliant, and aligned with corporate objectives.
This is not a management role instead, it offers a growth-driven opportunity where you’ll gain deep expertise in compensation structures, data analytics, and stakeholder engagement. If you're eager to develop your career in a hands-on, high-impact role, this is for you!
Key Responsibilities:
Compensation & Benefits Administration
Oversee salary reviews and performance bonus campaigns, ensuring compliance with corporate policies
Manage and administer employee benefits (pensions, health insurance, life assurance)
Serve as a key liaison for providers and vendors (Mercer, Aviva)
Ensure alignment with UK employment laws and regulations
Data Analysis & Strategic Reporting:
Conduct data audits to maintain consistency and accuracy
Analyze compensation trends to inform business decisions
Prepare reports on Gender Pay Gap (GPG) and workforce trends
Support future tender processes and provider changes
Stakeholder & Employee Engagement:
Act as a key contact for compensation and benefits inquiries
Improve internal communication regarding salary structures and benefits using internal systems
Collaborate with HR, Payroll, and cross-functional teams to ensure seamless integration of compensation strategies
What We’re Looking For:
Education: Bachelor’s in HR, Business, Finance, or related field (CIPD is a plus)
Experience: 4-7 years in Compensation & Benefits or HR-related roles
Technical Skills: Proficiency in Excel (essential), HR software, analytics tools, and familiarity with AI-driven HR solutions
Industry Knowledge: Strong understanding of UK employment laws and compensation trends
Soft Skills: Excellent communication, stakeholder management, and problem-solving abilities
Why Join Us
Exposure to international operations across multiple global locations
Career growth in HR analytics, policy development, and compensation strategy
Be part of a dynamic, people-focused team that drives positive change
Ready to make an impact? Apply now!....Read more...
Commercial Director
St Albans
£85,000 - £95,000 Basic + 6K Car allowance + Profit Share + European Projects + Ambitious growth plans + MORE!
As a commercial director you’ll be joining a fast growing main contractor with ambitious plans to continue expanding! This is a fantastic opportunity for a commercially astute leader ready to make a real impact. Have the opportunity to build and establish your team as the company grows.
Be responsible for a multitude of tasks and oversee a diverse portfolio of work in fibre, telecoms, and data centres. Work closely with senior leadership, helping to shape the strategic direction of the business. Thrive in a company that respects, supports, and empowers its leaders.
The role of the Commercial Director will involve: *Handling projects from pre construction to completion as well as handling dispute resolution. *Managing and reviewing payments, ensuring subcontractor payments are completed, holding regular forecasting meetings and scrutinising payments to ensure they are correct. *Being involved with other leaders in the business with growth strategy meetings. *Establishing and maintaining client relationships and representing the company to the highest standard.
The successful Commercial Director will need: *Strong knowledge of NEC contracts and a clear track record of handling dispute resolutions *Strong background and evidence of being hands on where needed with a view of building a successful team below them *Strong background and knowledge within the Fibre and Renewable sector *Commutable to the office full time
For immediate consideration and to fast track your application call Emily and click to apply! On 0203 813 7951 Keywords: Commercial, Director, Quantity surveyor, Commercial Director, Commercial Manager, Renewable, Fibre, Data Centre, Construction Director, Hertfordshire, North London, West London, Watford, Borehamwood, Harrow
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website at futureengineer.co.uk to view other positions we are currently handling.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
Job Description:
Our client, a wealth and investment company, is seeking a Front of House & Events Manager to join their team based in London. In this great and varied role, you will be working in partnership with the wider Property & Facilities management team.
You will be responsible for ensuring the delivery of consistent and high-quality Front of House and Events services for assigned office(s), which includes the provision of face-to-face client visits, colleague queries, events support, and coordination and room booking processing across the Group.
Skills/Experience:
Experience of managing a team, and strong team and people leadership skills.
Excellent interpersonal skills to build strong stakeholder relationships.
High level of attention to detail & planning, and organisational skills.
Good communication skills, both written and verbal communication.
Experience of using MS Office.
Passionate, high energy, self-starting team player who achieves goals and strives for continuous improvement.
Experience within the Hospitality sector.
Wealth management industry exposure (desirable).
Core Responsibilities:
Work in partnership with the wider Property & Facilities management team to effectively delivery on the services, providing a united and aligned approach.
Manage the Group room booking system and processes liaising with the relevant internal stakeholders, as and when necessary.
Manage and lead the Front of House (FOH) team in assigned office(s) so that they effectively carry out their duties, training and coaching them in all aspects of the role.
Work with the People Function to lead on any recruitment, induction and training of new FOH colleagues.
Review FOH procedures on an ongoing basis making suggestions for improvement where appropriate and ensuring procedures are documented and up to date.
Manage the client hospitality (including, catering and event requests booking processes); ensuring the FOH team liaise closely with the catering team/catering providers, as well as wider Facilities team and IT colleagues, as required; ensuring that all catering, beverage and event bookings are fulfilled effectively.
Contribute to the regular Group FOH meetings, progressing any action points and cascading information to the FOH team as appropriate.
Ensure the FOH infrastructure is working correctly, liaising with IT and colleagues across the wider Facilities team as required, and escalating where necessary.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 15901
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The Supply Chain Network Analyst analyzes optimization efforts, identifies business needs, tracks performance metrics, evaluates risks/opportunities and drives improvements in the supply chain process. Effectively communicates to leadership and leads initiatives in support of the Supply Chain Optimization Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Works with the Optimization Manager and key stakeholders in sales, marketing, and operations to determine key supply initiatives and inventory targets. Maintain Dryvit SIOP process - monthly plant meetings and network inventory management. Analyzes data to help set DOI targets and manage deliverables for OSD reduction process and excess inventory reduction efforts. Determines inventory needs including but not limited to quantity, quality, location, etc. Create cross functional accountability in optimization projects. Manage PIF process and after launch follow- ups for new products and exits. Dryvit SKU rationalization - work with inventory specialist to analyze data, change status, and balance existing product amongst plants. Supports the development of innovative supply chain solutions and tools to support drive strategic and tactical decision-making. Identifies significant and/or critical supply-demand imbalances. Works with Operations and procurement to solve and communicates with business leaders effectively and timely to allow for proactive resolution. Assists with the development and execution of network models, capacity analysis, system standards, as well as the replenishment and redistribution of inventory within the network. Identifies current state and potential future state flows of the fabrication, panelization, and offsite business from supply chain to internally fabricated façade finish and external third-party capacity. Provides continuous process mapping support as new methods and sites are added to the network. Travels to sites in the network to fully understand processes and workflows. In scope deliverables include all upstream products that are part of the system. Completes or leads special projects or other supply chain functions as assigned.
EDUCATION REQUIREMENT: A bachelor's degree in business or supply chain-related field.
EXPERIENCE REQUIREMENT:
Educational experience with a degree in Supply Chain or professional experience including one year in demand planning. Hands on experience with SAP APO and BI modules utilized for demand planning, preferably in a manufacturing environment. Experience in formulating and implementing optimization models is a plus. Must have experience manipulating and analyzing complex, high-volume, highly dimensional data from varying sources as well as driving the collection of new data.
CERTIFICATES, LICENSES, REGISTRATIONS:
APICS preferred, or green belt desired.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Preferred SAP APO and BW knowledge. Strong MS office skills, with advanced proficiency in Excel. Knowledge of analytical techniques in optimization, and statistical modeling. Strong analytical and problem-solving skills. Ability to collaborate across the organization. Demonstrates strong verbal and written communication skills with active listening practices. Self-managed and motivated to contribute individually as well as a member of the team.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs.
BENEFITS AND COMPENSATION: The salary range for applicants in this position generally ranges between $65,000 and $75,000 plus a bonus opportunity. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
The Company
Our client is an industry leader in the private credit space, offering a range of listed and unlisted products providing investors with access to private markets. Due to growth are looking to add to their high performing marketing team in the form of a Digital Marketing professional to assist in the growth of the business.
The Role
The Digital Marketing Manager role is be responsible for developing and executing digital marketing strategies, targeting both consumer and B2B segments with a strong focus across retention, acquisition and CRM. This is a full time, permanent opportunity based in Sydney with 4 days a week in the office.
Key Accountabilities
Develop, implement, and manage digital marketing campaigns across key channels, including email, social media, paid media, and website, monitoring campaign performance, website analytics, and CRM data.
Plan and execute data-driven marketing strategies to generate qualified leads, nurture prospects, and improve customer retention.
Build automated workflows (drip campaigns, onboarding, re-engagement, lifecycle emails) and lead nurturing campaigns to enhance customer journeys and improve conversion rates.
Ensure all websites under the brand are continually optimised with SEO, with the ability to communicate findings and solutions to the broader business
Lead for website delivery, testing of the website, optimising the website and creating landing pages for different campaigns
Plan, execute, and optimise paid advertising campaigns (Google Ads, Meta, Instagram, LinkedIn) to drive awareness, customer acquisition, and retention.
Manage advertising budgets, ensuring optimal spend allocation for maximum ROI.
Oversee SEM initiatives by working with an external search agency to manage and optimise paid search campaigns.
To be successful you will have
Proven experience in a digital marketing role, delivering successful digital marketing campaigns and working within financial services
A strong focus and experience across retention, acquisition and CRM (Salesforce)
Proficiency in digital marketing tools like Google Analytics, Google Ads, Meta Ads, LinkedIn
Proficient in KPI setting, performance analysis, and reporting tools (Power BI, GA4, etc.).
Strong attention to detail, organisational skills and ability to handle multiple tasks at once
Why Apply?
Great opportunity to join a reputable and growing business
Play a key role for the business
Strong culture
Your next steps
If you want to work for a recognised global brand with strong culture values and the ability to grow your career this will be the opportunity for you. For a confidential discussion, please contact Ai on 0451 193 774. Alternatively, click APPLY.
Parity Consulting recognise the First Nations People as the Traditional Custodians of this land and celebrate their connection and love for the country.
We only partner with clients who embrace diversity and are committed to cultivating the individuality of each and every employee. We encourage people with different beliefs, abilities, backgrounds and life experiences to apply.
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A broad range of accounting and taxation compliance tasks will be undertaken, providing experience across various activities.
Tasks at some point would include:
Maintaining customer records on various accounting software/spreadsheets
Matching the bank feeds
Reconciliation of records with bank statements
Understanding the various accounting software in use
Summarising client records where no accounts package is used
Posting such records to our accounts' preparation software
Resolution of queries arising from the accounts' preparation process – this may involve contact with clients by e-mail, phone or face to face (support will be given by experienced staff in such circumstances)
Preparation of financial statements
Preparation of tax returns, corporation tax returns & VAT returns for review by the manager
Training:During your training you will be expected to develop an understanding of the practical issues involved in delivering a high-quality service to clients.
Both practical and theoretical training will be undertaken, with the aim of becoming a member of the Association of Accounting Technicians (AAT).
You will undertake the “Accounts/ Finance Assistant” Apprenticeship (an intermediate Apprenticeship), with full support from Accountancy Learning as part of their Flexible Apprenticeship Programme.
This is a blended learning experience for apprentices which incorporates multiple teaching methods to suit the learning styles of our apprentices. We have on-demand learning materials that can be accessed at any time alongside face-to-face contact with a personal tutor either via Microsoft Teams, or at one of our college sites once a week.
The other four days a week will be spent in the office where you will undertake further practical and theoretical training.Training Outcome:We see this position as a stepping stone for an ambitious candidate with the possibility of further training past AAT level if desired. The successful candidate will progress to membership of the Association of Accounting Technicians with the potential for ICAEW/CACA training in due course if they wish.Employer Description:We have been providing expert accountancy services and tax advice to businesses and individuals in Devon and Cornwall since 1980.
Our business success is founded on our expert knowledge, quality customer service, attention to detail and experience of dealing with a wide variety of business for over 40 years. We provide a wide range of accountancy services including business planning, accountancy and taxation advice, VAT returns, payroll, business valuations and financial planning. Our staff are friendly, professional and happy to answer your queries. We pride ourselves on excellent client communication and respond in an efficient and timely manner. We service Plymouth PL1 & PL2, Plympton, Plymstock, Crownhill, St Budeaux, Saltash and across the South Hams, Devon and Cornwall.Working Hours :9.00am-5.15pm (half hour for lunch) Monday to Thursday & 9.00am-2.00pm on Friday.Skills: Attention to detail,Customer care skills,Team working,Accuracy,Willingness to learn,Willing to get involved,To be flexible....Read more...
You'll work as part of the DAF family and the wider PACCAR group that employs over 25,000 people worldwide.
The role sits within the PACCAR Parts department responsible for the sales and marketing of truck parts to Fleet and Retail customers through a network of around 130 dealers across the UK. It will provide you with hands on experience of Business Intelligence and Reporting, Pricing and Marketing, as well as exposure to Product Management and Sales.
Duties will include:
Support Product Managers with range expansion of TRP parts.
Support administration requirements of Product Management and Pricing teams.
Support dealer network and other DAF departments with marketing and pricing enquiries.
Work closely with Parts Marketing Executive and external marketing agencies to develop new methods for marketing our products to dealers and end users.
Identify and recommend opportunities for efficiency improvements to product management and pricing processes.
Liaise with other departments to help resolve dealer or customer enquiries.
Training:Duration:
36 months practical training period, plus 3-6 months for End Point Assessment.
Delivery model:
Work-based training with your employer.
Day release during term time (approximately 1 day a week for 3 years).
Off-the-job training will account for at least 6 hours a week of an apprentice’s time at work.
Qualifications included:
BA (Hons) Business Management Practice.
Level 6 Chartered Manager (Degree) Apprenticeship.
End Point Assessment:
Portfolio based interview.
Project presentation.
Training Outcome:We are looking for an ambitious employee who wants to grow and expand the role beyond the end of the apprenticeship period. For the right candidate, we may consider supporting their next step in their learning qualification, potentially through a CMA or similar. The role has previously been done by graduates and interns, many of whom have since gone on to management positions within DAF and PACCAR. Employer Description:DAF is the UK’s leading heavy vehicle manufacturing company, with its Sales and Marketing head office in Haddenham, Buckinghamshire. Manufacturing and selling vehicles from 7.5 to 44 tonnes, we have been the market leader for the past 30 years, setting the industry standard for performance, productivity, and customer service. DAF's commitment to operators is backed by our network - 133 dealers covering the country, providing a consistently high standard of advice, service, and expertise to fully support operators in providing the right vehicle and services to maximise their business opportunities.Working Hours :8.45am - 5.15pm, Monday to Thursday. 8.45am - 4.45pm, Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Due to a recent promotion we are now recruiting an Engineering Stores Controller on a permanent basis. The Engineering Stores Controller/Stock Controller position is working days Monday to Friday 8am – 4:30pm with a leading manufacturing business. The Engineering Stores Controller/Stock Controller position is on a permanent basis with responsibilities for the management of the day-to-day operation of the Engineering Stores with order request processing and administering the financial reconciliation of Stores Stocks/Orders, and to administer the computerised planned maintenance system.What’s in it for you:
Basic salary circa £38,100 per annum
Bonus Scheme
33 Days Holiday (25 + 8 Bank Holiday)
10% matched pension
Days based position Monday to Friday 8am to 4:30pm
Location - Normanton, Wakefield
Industry leading benefits package
Accredited training and development (IOSH, FLT)
Key Responsibilities and Tasks:
Engineering parts and consumables stores control and stock allocation
The day-to-day management of the Engineering stores
The development and improvement of Stores organization and inventory control
Develop and control parameters for the Factory based Stores locations
Develop and provide an effective Stores service to the Engineering Department, whilst assisting departmental Managers in the enforcement of the correct administration disciplines to ensure efficiency
Development into controlling the purchasing of all materials and to ensure financial administrative procedures and disciplines are followed
To follow Company preferred supplier base
To control and monitor a perpetual Stores inventory system
Liaise with the Works Office as and when required
Liaise with Suppliers as and when required
Liaise with Engineering Department as required
The compilation of quarterly Store performance reports, to include such areas as increased supplier base, improvements in cost base and service elements
Close involvement with Unit Accounts Department to ensure smooth administrative and financial procedures.
Skills, Qualifications and Attributes:
As Engineering Stores Controller/Stock Controller you will be responsible to the Engineering Manager on a day-to-day basis with line responsibility to the Factory Manager for financial administration
Desirable Managing an Engineering or Stores System – stock control, computer based - E.G MRP
Computer literate including Microsoft Word, Excel, (All round IT skills)
Good communication skills/telephone manner
Self-motivated, able to work unsupervised
Able to work to targets / time scales
Desirable as a certified FLT, counterbalance driver, training can also be provided
Experience of working within a manufacturing or engineering administration or stock control environment is desirable but not essential
If you are interested in the Engineering Store Controller/Stock Controller role then please apply straight awayKey words Engineering Stores Controller/Stock Controller....Read more...
Start: ASAPLanguages: German and EnglishI am seeking an exceptional Member Experience Manager to lead one of my clients premium workspace locations in Berlin.As the heart and soul of the location, you'll be the go-to problem solver, momentum driver, and experience creator for their members.Are you interested yet???The Role :
Oversee all aspects of running the location, including hospitality, people management, member care, facilities, and spend controlEmbody the companies values to deliver true hospitalityLead your team by example and create an exceptional workplace experience for their members
You will be Responsible for:Member Experience and Hospitality
Identify and address members' needs, becoming their trusted go-to for assistanceStrategize and execute well-attended events catering to diverse member interestsMaintain high occupancy rates and Net Promoter Scores (NPS)Conduct effective site tours and work with the sales team on proposals
Operations and Facilities Management
Oversee facilities maintenance and performance of supply partnersManage location's P&L and control costs creativelyHandle member billing, debt collection, and evictions when necessaryPrepare incident reports and manage move-in/move-out schedules
Team Leadership
Manage, coach, and nurture your team to embody company valuesSupport the General Manager in strategic decision-makingOnboard new hires and provide ongoing training
Sales and Community Building
Conduct site tours, identifying prospective members' needsManage renewals with a focus on unit profitabilityDevelop strong relationships with members and gather feedbackAnimate the coworking community through events and enriched service offerings
Qualifications
2+ years of experience managing a hospitality/customer service businessStrong interpersonal, networking, and communication skillsAbility to train and inspire a teamExcellent organizational and multitasking abilitiesProficiency in Microsoft Office and strong IT skillsPassion for entrepreneurial communitiesEvent planning experienceInterest in wellness is a plus
You're a Great Fit If
You can handle any member request, big or smallYou're energized by people and excel at team managementYour attention to detail is noteworthyYou remain calm under pressure and in challenging situationsYou're resilient and embrace unpredictable days as growth opportunitiesYou're willing to get hands-on while making strategic decisions for future success
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Key Duties & Responsibilities
CORE FUNCTIONS
Reception
First point of contact for the company, providing a positive first impression of Groomers / Styling Products UK.
Welcome and greet customers and suppliers who visit Head Office.
Provide 1st line support to customers and suppliers via email and/or telephone, providing them with the information required, or directing them to the correct department if necessary.
Ensure Reception area is clean, tidy and stocked with relevant documentation.
Customer Service
Managing day-to-day customer telephone and email enquiries, ensuring all verbal and written communication reflects our brand values, is error-free and grammatically correct.
Managing and delivering excellent product knowledge to the customer from enquiry to order processing
Assisting in the delivery of the annual Tele Sales budget
Preparing and processing customer telephone orders, offering product alternatives for OOS items.
Printing and counting daily orders; preparing by nominated courier methods for warehouse team
Supporting Customer Service Team Leader to sell through Pre-Love products
Keeping accurate customer account records capturing all transaction information
Booking in freight orders and liaising with our external freight forwarding team and internal Warehouse Teams to confirm customers of their delivery details and any amends/changes
Assisting with the day-to-day management of our Student and College accounts
Working closely with the accounts teams to ensure all customer orders are placed against a valid and commercially viable account.
TRAINING FUNCTIONS
Returns Support
Preparing, Processing and investigating all customer return queries, and advising Line Manager of any issues and trends for further analysis.
Maintaining a clean and tidy returns work area.
Supporting the Line Manager by taking a detailed summary of the customer complaint details.
Ensuring all customer correspondence is correct on the file in readiness for your Line Manager to process.
Dispatch
To carry out the efficient and accurate picking, packing, and dispatch of goods.
Follow company policies on stock control and inventory management.
Contribute to the accuracy of stock takes in line with company policy.
Ensure accurate and timely distribution of stock.
Ad hoc warehouse duties, as required.
Sales & Marketing
Supporting the Sales Team in creation of New Line Forms.
Administration of the Amazon Returns process.
Assistance in ad-hoc Customer requests.
General
Ad-hoc support to wider business where required.
Undertaking additional duties from time to time that reflect the changing needs of the business.
Training:The Apprentice would work towards the Customer Service Practitioner Standard Level 2. This would be through blended learning, live Tutor-led training sessions, both in-person and remote. 1-1 training and reviews and Functional Skills Maths and English Level 1 if required.Training Outcome:This will be a fixed-term contract for the duration of the apprenticeship. The expectation is that for the right candidate there would be the possibility of a permanent role and further personal development. Employer Description:The Groomers story began in the 1990s with a dog groomer, a vet school and an idea to reduce dry, itchy skin and hair loss in dogs. This led to the development of Evening Primrose Oil Shampoo, designed to help restore their coats and replenish their skin. Since then, we have expanded our animal bathing range considerably, and now supply an extensive range of equipment to professional groomers and a full range of pet supplies.
We still manufacture our own brand bathing liquids, including that famous Evening Primrose Oil Shampoo, and are now one of the leading supply companies in the industry, doing our best to provide everything needed to groom pets with care and get amazing results in the process.
We’ve recently introduced our My-Pet platform, especially for pet owners, which brings professional expertise to home grooming.Working Hours :08:30 – 17:00, Monday to Thursday and 08:30 – 16:00 on Friday.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Analytical skills,Team working,Initiative,Multi Task,Can-do Attitude....Read more...
We are a growing EdTech company specialising in providing HR services and software into schools and Multi Academy Trusts. Based at Calder Grove, Wakefield, we are looking for an apprentice to join the team, supporting our customers in using the software products and providing an excellent customer experience. This is a great opportunity to not only work towards a Business Admin qualification but join a fast growing (and fab!) team with bags of career development for the future.
Main duties and responsibilities after training:
Work with our onboarding team to assist them with setting up new customers onto our software platforms using a variety of methods including using excel spreadsheets, Outlook, MS Teams, our internal software and using the telephone
Undertake project based work relating to improving the customer experience and helping to identify gaps in our service
Provide support for our customers on all of our products re: software issues and operational support
Logging all helpdesk interactions and keeping customers informed at all times of progress (via telephone or email)
Logging bugs & issues on DevOpps and escalating any issues to the relevant departments
Assisting with setting up our board room for any meetings or training and arranging refreshments when required
Ensuring the telephone is answered promptly
This is not an exhaustive list and responsibility will be increased as the business and individual grows.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard qualification
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Great prospects for progression to a full-time position for the right candidate.Employer Description:At SAMpeople, we’re bringing together decades of expertise supporting HR in schools with the latest in people technology. Helping over 1,800 schools and trusts hire, manage and support their most important asset with clarity and confidence every day. Our vision has always been to 'create better futures for our children through Innovative people solutions'. Our team have a vast depth of knowledge in school business management and EduHR. That's our pedigree. In fact, our founder and Managing Director worked as a School Business Manager/Consultant for 7 years before setting up Fusion HR In 2011! You will be working with a variety of people, with different experiences and skills. However, we are also parents, dog owners, gig goers, cyclists, gym bunnies, festival goers and yoga enthusiasts. Our team song Is 'Don't Stop Believing'. Come and join the fun!
We are education specialists that provide Impactful products & services to help schools and MATs manage their people and deliver the best outcomes for children.Working Hours :Monday - Friday, 8.30am - 4.30pm (30 mins lunch).Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
