Billing Jobs Found 98 Jobs, Page 4 of 4 Pages Sort by:
Customer Experience Apprentice
As an Apprentice, you will be responsible for addressing customer enquiries, troubleshooting issues, providing product information, and ensuring an exceptional customer experience. This role requires a proactive, adaptable, and customer-centric individual who thrives in a fast-paced, multichannel environment. We are looking for somebody who is new to Customer Service and is keen to develop the skills to be able to complete the key responsibilities which consist of: Multi-Channel Support: Providing exceptional customer support across a variety of communication channels, including live chat, email, phone, social media platforms (e.g., Facebook, Twitter, Instagram), and self-service portals. Customer Engagement: Build strong relationships with customers by offering timely, empathetic, and efficient responses to enquiries. Ensure that each interaction is aligned with company values and enhances the customer experience. Problem Resolution: Troubleshoot and resolve a wide range of customer issues, including product enquiries, service concerns, technical support, billing questions, and complaints. Utilise your problem-solving skills to resolve complex issues promptly. CRM Management: Use our Customer Relationship Management (CRM) tool Salesforce to manage customer interactions, log support tickets, track case progress, and update customer records. Omni-Channel Consistency: Ensure that the customer experience is consistent and seamless across all channels. Resolve issues effectively, regardless of the platform the customer chooses to contact us through. Collaboration with Teams: Work closely with cross-functional teams (IT, Claims and Operations) to ensure quick resolution of complex issues. Share insights and feedback to continuously improve the customer experience. Feedback Collection: Gather customer feedback during interactions and help identify recurring issues or areas for improvement in processes, products, or services. Maintain Performance Metrics: Meet or exceed established performance metrics, including response times, customer satisfaction ratings, first contact resolution, and ticket closure rates You will work within a collaborative and supportive team culture. Training:Customer Service Practitioner, Level 2. Fortnightly attendance at Riverside College, Widnes.Training Outcome:There may be the opportunity to apply for jobs in the future within the company, if these arise. Employer Description:With over 20 years of experience in the UK Taxi and Courier industry, we are dedicated to protecting our customers’ assets and providing peace of mind through comprehensive insurance solutions. Our expertise and commitment to customer satisfaction has made us a trusted name in the UK for insurance needs.Working Hours :Monday to Friday between 8.45am and 5pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Non judgemental,Patience,Empathetic communicator,Keen to learn ....Read more...
Apprentice Debt Officer
To work to achieve targeted results, dealing with all aspects of customer payment, invoicing and debt recovery contributing to the targets and objectives of the team in respect of individual performance, quality and customer service To deliver a proactive and practical response to customers who are experiencing financial difficulties with the management of their tenancy and rent arrears Helping to create awareness of the Government’s Welfare Reform Programme and making every effort to obtain rent owed through a preventative approach rather than to evict the tenant To deliver a front line service on behalf of Social Services, dealing with queries relating to care charging and invoice calculation, interpreting information within the Care Director and Business World systems, understanding how this will impact on the billing process and issuing instructions to other relevant departments that will correct the account within the terms of Council policy and legislation To understand the principles of County Court proceedings and the requirements for processing possession claims against tenants Training: Studying towards the Level 3 Advanced Credit Controller and Debt Collection specialist Apprenticeship Standard Internal induction programme when starting employment with us Training schedule has yet to be agreed. Details will be made available at a later date Training Outcome: Upon completion you will be a qualified Credit Controller and Debt Collection Specialist Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for suitable roles within the council, and help make sure you are ready for a wider job search Employer Description:Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers. Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative ....Read more...
Senior Family Associate Solicitor
Join a Leading Family Law Team Senior Associate Opportunity Are you an accomplished Family lawyer ready to take the next step in your career? Were excited to present an exceptional opportunity with a very well-established and respected law firm at their central Manchester office. Renowned for its expertise and client-focused approach, this leading firm has built a reputation for delivering outstanding legal services while fostering a collaborative and innovative working environment. The Role As a Senior Associate, youll join a highly regarded national Family Law team. Youll take charge of a varied caseload, including: - Divorce and matrimonial finances - Private children matters - Cohabitation disputes In addition to managing complex cases, youll play a pivotal role in supervising and mentoring team members, ensuring high standards of client care and legal expertise. This position also provides opportunities to influence the teams growth and development, both in client work and business strategy. Key Responsibilities - Conduct new client meetings, delivering realistic advice and setting clear expectations - Handle sensitive cases with professionalism and diligence under time pressures - Meet and exceed billing, time recording, and cash collection targets, with the support of a skilled team - Take a proactive role in business development, attending networking events, and raising the Family Teams profile About the Firm This is your chance to work with a firm known for being at the forefront of the legal profession. With a proud history and a forward-thinking approach, the firm is committed to: - Supporting its people with award-winning learning and development opportunities - Creating a positive work-life balance through flexible and hybrid working options - Delivering exceptional legal services with a personal touch that sets it apart from competitors As a Senior Associate, youll be part of a culture that values innovation, collaboration, and respect. Youll have the opportunity to work alongside leading legal professionals, supported by cutting-edge resources and a team that shares your commitment to excellence. What Youll Need - Extensive experience in family law, including handling diverse and complex caseloads - Strong leadership skills to supervise and support team members effectively - Outstanding communication, organisation, and time-management abilities - A proven ability to deliver high-quality client service and results - A proactive attitude toward business development and networking Whats in It for You? - Hybrid working: Flexible arrangements, with 2 days per week in the office - Generous holiday allowance: 25 days + bank holidays (with buy/sell options) - Bonus schemes: Group Incentive Plan and referral bonuses - Health & wellbeing: Aviva Digicare+, private medical insurance, gym discounts, and more - Professional development: Comprehensive learning support, funding for qualifications, and career progression opportunities Take the next step in your career with a firm that offers the perfect blend of tradition and innovation. Join a team dedicated to excellence, growth, and work-life balance. Please call Justine at Clayton Legal on 0161 914 7357 or email your CV to j.forshaw@clayton-legal.co.uk '' ....Read more...
Customer Service Technician Apprentice
Be the first point of contact to customers who contact IS for help and support, by phone, in person or online Triage enquiries to determine the prioritisation of reported Incidents and Requests appropriate to the business critical functions and forcepriorities Complete initial troubleshooting on issues being presented with an aim to resolving them there and then or recording the issues to help the investigation and diagnosis by other IS teams Follow up on calls waiting for customer and waiting for authoriser to ensure they are completed within service targets Follow up on Customer feedback on the closure of incidents and requests Direct customers to self-help resources and knowledge articles, test documentation and guidelines before publication Support the release of new products by participating in testing and by providing early life support activities such as providing advice on new systems and technologies Maintain the stock of hot swaps to get customers up and running and maintain the stock of over the counter spares and peripherals, including loan equipment Fulfill requests and maintain stocks of non-standard and adaptive technologies, ensuring that customers receive their specialist equipment within SLA Participate in technology audits and stock checks for all technologyassets, including the recovery of unused hardware or software assets Administer asset records for devices, components and monitor service usage and billing working with service providers as required Training:Customer Service Specialist Level 3 Apprenticeship Standard: This is a work based programme which means that predominantly, your learning will take place on the site of your employment and within your contracted working hours We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated location These workshops are carefully designed to support the learning required throughout the apprenticeship programme Training Outcome: Potential of full time role, upon successful completion of apprenticeship Employer Description:Internationally famous for Sherwood Forest, home of the Robin Hood legend, the principle of serving and protecting our communities remains just as true as it did back then. The force has a dedicated workforce of just under 3,800 officers and staff, who are supported by a growing army of hundreds of Special Constables, cadets and volunteers. Our priorities: engage our communities; create a service that works for local people; become an employer of choice.Working Hours :Monday - Friday, 9.00am - 5.00pm, with 30 mins for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Service Administrator
Job Title: Service Administrator Location: Basingstoke Salary: Up to £26,000 per annum Hours: Full-time, 37.5 hours per week Industry: Commercial Vehicle Workshop About the Role: We are seeking a highly motivated and organised Service Administrator to join our busy and dynamic team in our commercial vehicle workshop based in Basingstoke. This is an exciting opportunity for someone with strong administrative skills, a keen eye for detail, and a passion for delivering excellent customer service. You will play a key role in supporting the smooth operation of our workshop by managing service bookings, liaising with customers, and maintaining accurate records. Key Responsibilities: - Customer Service: Be the first point of contact for customers, addressing their service needs and queries both via phone and email. Ensure high levels of customer satisfaction at all times. - Service Bookings: Coordinate and schedule service appointments, ensuring maximum workshop efficiency. - Admin Support: Provide essential administrative support to the service team, including creating and updating job cards, maintaining service records, and ensuring paperwork is accurate and up to date. - Parts and Inventory Management: Assist in the ordering and tracking of parts required for vehicle servicing and repairs. - Invoicing and Billing: Support the team in generating invoices, processing payments, and maintaining financial records related to services provided. - Health and Safety Compliance: Ensure all service procedures comply with health and safety standards, maintaining a clean and organised work environment. - Database Management: Keep records up to date in the service management system, tracking the progress of service jobs, vehicle history, and customer details. Key Requirements: - Proven experience in an administrative or customer service role, ideally in a workshop or automotive environment. - Strong communication and interpersonal skills with the ability to interact professionally with customers and colleagues. - Excellent organisational skills with the ability to manage multiple tasks and priorities. - High attention to detail and accuracy in record-keeping and documentation. - Proficient in using office software (Microsoft Office Suite, etc.) and service management systems. - Ability to work effectively under pressure and in a fast-paced environment. - A proactive approach and a positive attitude toward problem-solving. Benefits: - Competitive salary of up to £26,000 per annum. - 37.5 hours per week with regular working hours. - Opportunity to work in a friendly and supportive team environment. - Development and career progression opportunities. - Employee benefits and discounts. How to Apply: If you are a motivated and experienced professional looking to take the next step in your career, we would love to hear from you. Please apply with your CV or call Dudley on 07485 390 942 Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments DP ....Read more...
Senior Experience Manager
Start: ASAPLanguages: German and EnglishI am seeking an exceptional Member Experience Manager to lead one of my clients premium workspace locations in Berlin.As the heart and soul of the location, you'll be the go-to problem solver, momentum driver, and experience creator for their members.Are you interested yet???The Role : Oversee all aspects of running the location, including hospitality, people management, member care, facilities, and spend controlEmbody the companies values to deliver true hospitalityLead your team by example and create an exceptional workplace experience for their members You will be Responsible for:Member Experience and Hospitality Identify and address members' needs, becoming their trusted go-to for assistanceStrategize and execute well-attended events catering to diverse member interestsMaintain high occupancy rates and Net Promoter Scores (NPS)Conduct effective site tours and work with the sales team on proposals Operations and Facilities Management Oversee facilities maintenance and performance of supply partnersManage location's P&L and control costs creativelyHandle member billing, debt collection, and evictions when necessaryPrepare incident reports and manage move-in/move-out schedules Team Leadership Manage, coach, and nurture your team to embody company valuesSupport the General Manager in strategic decision-makingOnboard new hires and provide ongoing training Sales and Community Building Conduct site tours, identifying prospective members' needsManage renewals with a focus on unit profitabilityDevelop strong relationships with members and gather feedbackAnimate the coworking community through events and enriched service offerings Qualifications 2+ years of experience managing a hospitality/customer service businessStrong interpersonal, networking, and communication skillsAbility to train and inspire a teamExcellent organizational and multitasking abilitiesProficiency in Microsoft Office and strong IT skillsPassion for entrepreneurial communitiesEvent planning experienceInterest in wellness is a plus You're a Great Fit If You can handle any member request, big or smallYou're energized by people and excel at team managementYour attention to detail is noteworthyYou remain calm under pressure and in challenging situationsYou're resilient and embrace unpredictable days as growth opportunitiesYou're willing to get hands-on while making strategic decisions for future success ....Read more...
Administration Apprentice
We are seeking a detail-oriented and organized Office Administrator to join our team at an electrical contracting company. In this role, you will provide essential administrative support to ensure the smooth operation of office tasks. Your responsibilities will include handling phone calls, managing schedules, preparing documents, assisting with invoicing and billing, maintaining office supplies, and supporting the project management team with administrative tasks. Strong communication skills, a proactive attitude, and the ability to work efficiently in a fast-paced environment are essential. Key Responsibilities: Answer and direct phone calls, emails, and other enquiries Assist in scheduling appointments and coordinating meetings Prepare and manage office documentation (invoices, contracts, reports) Maintain office supplies and equipment inventory Support project managers and team members with administrative tasks Assist in the preparation of quotations Perform other office-related duties as required Act within the limits of own competence and within agreed ways of working, following the relevant local and national standards, policies and protocols used in the workplace Contribute to the daily running and administration of an effective and efficient service or team Use communication methods and techniques to overcome barriers and meet individuals’ wishes, preferences and needs Maintain and further develop your own skills and knowledge Contribute to the quality of services by participating in improvement activities Training:Business Administrator Level 3 Apprenticeship Standard: Training will be at Doncaster College where you will access a wide range of facilities on offer Day release You will undertake the level 3 Business Administrator standard. https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0 You will undertake Functional Skills for English and/or Maths if needed You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you become an office manager of the future! Training Outcome: Successful completion of the apprenticeship could lead to full-time employment for the right candidate Employer Description:RJ Electrical is an electrical contractors established in 1985. Over the last 30 years, we have provided a reliable and excellent quality of service to many commercial, industrial and domestic clients, including schools, hospitals, warehouses, and offices.Working Hours :Monday – Friday, 8.30am – 4.30pm with Half an hour unpaid lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Apprentice Audit Associate
Assisting the Audit team with the planning and administration of audit assignments. Assisting in the conduct of audit engagements under supervision. Assisting with client assessments – carrying out audit tests using the firm’s audit methodology, ensuring key matters not identified at the planning stage are brought to the attention of the client management team. In due course potentially taking responsibility for undertaking small non-complex audits which involve pre-audit scoping and preparation, identifying audit risks, and performing preliminary evaluation of client’s internal control structure. Assisting with preparation of the simpler financial statements, or reviewing client-prepared financial statements and other management reports to develop understanding and increase knowledge of various entities and accounting issues. Building knowledge of more in-depth tasks over time, developing the ability to take on more complex engagements. Proactive in developing technical knowledge and understanding of current accounting and audit regulations and issues. Monitoring your own work-in-progress and ensuring a positive contribution is made to departmental billing. Building confidence in dealing with clients – building relationships to ensure client retention and growth. Acting as an ambassador of the firm, building relationships and promoting the firm at every opportunity to facilitate new business opportunities. Working to a high standard within agreed timetables, budgets, and set reporting and audit standards. Ensuring your quality of work meets the company’s ethical and professional standards and supports business success. Training:The succesful applicant will train with First Intuition Leeds Limited, undergoing a level 7 ICAEW qualification.Training Outcome: Parsons has a career path for apprentices – those joining at level 7 commence in the role of Audit Associate, with the opportunity to progress to Audit Semi Senior and Audit Senior level roles whilst completing their qualifications if all criteria is met. Newly qualified colleagues will also have the opportunity to be promoted to managerial roles if suitable, i.e. Audit Assistant Manager progressing to Audit Manager. Employer Description:Parsons Chartered Accountants was founded in Wakefield back in February 2011, settling in to premises at Silkwood Business Park in the Ossett area of the city. They serve clients who are local to their practice locations, and their flexible, hybrid working approach – coupled with the right technology – enables them to work with clients based anywhere in the UK. From basic accountancy advice to full support across even the most complex challenges, their experienced team of Chartered Accountants is there to provide clear and strategic financial advice to their clients.Working Hours :Monday to Friday - 9:00 till 5:00, with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Open and honest,Self-motivated,Flexible and proactive,Customer focused,Able to make decisions,Able to use initiative,Able to work under pressure,Able to work to deadlines,Confident communicator,Strong interpersonal skills,Committed to the qualification,Microsoft Office skills,Excel skills ....Read more...
Apprentice Accounts Associate
Supporting the Payroll and Accounts teams by undertaking a range of finance and administrative duties whilst studying towards your qualification. Accounts preparation. Bookkeeping. Payroll and office administration. Processing payments. Inputting purchase orders. Creating sales invoices. Chasing outstanding payments. Answering the phone and taking client queries. Responding to basic requests for information relating to our services. Raising queries with the appropriate person. Responding to all customers and colleagues internally and externally. Meeting the demands of qualification requirements and working with the training provider to ensure qualification is obtained within set timescales. Attending college/training provider as and when required. Meeting all college/training provider deadlines. Maintaining a confidential (manual and electronic) filing system to ensure that accurate, up-to-date information is available to the accounts and payroll teams. Preparing and despatching standardised letters and emails as directed to the required standards and timescales. Escalating any concerns or suggestions for improvement to senior management. Supporting and assisting colleagues through the sharing of knowledge to ensure consistency of information is delivered to customers. Monitoring own work-in-progress and ensuring a positive contribution is made to departmental billing. Building confidence in dealing with clients – building relationships to ensure client retention and growth. Acting as an ambassador of the firm, building relationship and promoting the firm at every opportunity to facilitate new business opportunities. Working to a high standard within agreed timetables and budgets. Ensuring your quality of work meets the company’s ethical and professional standards and supports business success. Training: The successful applicant will train with First Intuition Leeds Limited, undergoing a level 7 ICAEW qualification. Training Outcome: Parsons has a career path for apprentices – those joining at level 7 commence in the role of Business Services Associate, with the opportunity to progress to Business Services Senior Associate whilst completing their qualifications if all criteria is met. Newly qualified colleagues will have an opportunity to be promoted to managerial roles if suitable i.e. Business Services Assistant Manager. Employer Description:Parsons Chartered Accountants was founded in Wakefield back in February 2011, settling in to premises at Silkwood Business Park in the Ossett area of the city. They serve clients who are local to their practice locations, and their flexible, hybrid working approach – coupled with the right technology – enables them to work with clients based anywhere in the UK. From basic accountancy advice to full support across even the most complex challenges, their experienced team of Chartered Accountants is there to provide clear and strategic financial advice to their clients.Working Hours :Monday to Friday - 9:00 till 5:00, with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Open and honest,Self-motivated,Flexible and proactive,Customer focused,Able to make decisions,Able to use initiative,Able to work under pressure,Able to work to deadlines,Confident communicator,Strong interpersonal skills,Committed to the qualification,Microsoft Office skills,Excel skills ....Read more...
Customer Service Representative (Business Administration) Apprenticeship
A Business Administration Customer Service Representative is responsible for providing support and assistance to customers, addressing inquiries, resolving issues, and ensuring customer satisfaction. This role typically involves managing customer communication, processing energy contracts, handling complaints, and maintaining accurate records. Day-Day Responsibilities: Customer Interaction: Answer inbound calls or make outbound calls to commercial clients (businesses, organizations, etc.)Understand their energy usage needs and provide tailored solutions for electricity and gas plans. Price Comparison: Collect information from clients (e.g., current energy provider, usage patterns) and compare prices across various energy suppliers.Provide clients with quotes and highlight potential savings from switching to different providers. Product Knowledge: Stay up-to-date with the latest energy tariffs, promotions, and packages offered by different energy companies.Explain the terms and conditions of various plans to clients clearly. Data Entry & Record Keeping: Input customer information and energy usage data accurately into the system. Keep track of communications, quotes provided, and follow-ups in the customer relationship management (CRM) system. Advisory Role: Offer advice on energy efficiency, energy-saving tips, and how to optimize their energy contracts.Assist with contract renewals and ensure clients understand their billing structures. Follow-Up: Follow up with clients to ensure they are satisfied with their energy plans or to encourage them to finalize any pending contract offers.Handle objections and concerns from clients to help close deals. Compliance: Ensure that all calls and transactions comply with relevant energy regulations and company policies.Provide accurate and transparent information about the pricing and terms.Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry. It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact. This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study. This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Business Administration L3 Apprenticeship Qualification.Training Outcome:Possibility of a full time role after the completion of the apprenticeship.Employer Description:We are an independent commercial energy consultants with rich experience in the energy market. At PIHU Energy we offer a bespoke service to assist with your business needs and demands. Our experienced consultants have a vast portfolio with the market leaders to provide you with the best tariffs and impartial advice. We understand reducing cost is a very important factor whether you are a newly established business or have been running for many years . Working Hours :Monday-Friday (9AM-5PM)Skills: Communication skills,Organisation skills,Attention to detail,Customer care skills,Administrative skills,Patience,Analytical skills ....Read more...
Customs Advisor
Job Description: Do you have strong knowledge of customs regulations, tariff codes, and import/export processes? Our client, a leading accounting firm, has a fantastic opportunity for a Customs Advisor to join the team on a permanent basis. This role can be based ideally in one of the client’s UK office locations. Consideration also given to remote working. Skills/Experience: Experience in customs compliance, international trade, or a similar role. Strong knowledge of customs regulations, tariff codes, and import/export processes. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills to effectively liaise with various stakeholders. Proficiency in any relevant software or tools, e.g., customs software, ERP systems. Core Responsibilities: Conduct post clearance audits utilising client information, including MSS Data. Undertake tariff classification of client’s products. Preparation and submission of post-clearance amendments, C285 and C2001 and dealing with any queries on these raised by HMRC. Assist with management of Customs special procedures, including preparation of bills of discharge. Conduct custom research, tax planning, and the preparation of supporting work papers for various customs advisories and customs related projects. Consulting with clients, reviewing tax information and responding to questions and concerns. Assist with preparation and submission of Advanced Tariff, Origin or Valuation rulings Responding to HMRC inquiries. Build and manage client relationships. Assist in organising trainings and other departmental activities within and outside the firm. Maintain accurate and up to date client records. Perform the necessary Risk Management and KYC procedures for engagements. Assist Senior Associates and Managers with engagement administration and billing. Benefits: A highly competitive salary Wider Benefits package Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. Job reference: 15979 To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes. By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. INDPERM ....Read more...
Sales Administrator
JOB DESCRIPTION Job Purpose The Sales Administrator is primarily responsible for administering and coordinating the administrative requirements related to sales processes, including but not limited to managing customer data and records, coordinating with multiple departments, material and shipment management, analyzing sales reports, and providing proactive administrative support to sales teams. Principal Accountabilities The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position may vary. Provides customer service and troubleshooting assistance to the sales team and customers. Reviews and validates proper quote approvals are in place before processing quotes in CRM. Maintains digital project files and other records. Completes quote and bid requests with input from sales and other departments, ensuring proper review, approval, and deadlines are met. Receives new orders and validates Purchase Order details against submitted order details, ensuring information is correct prior to order conversion. Processes order according to the agreed terms and requirements; ensure order delivery timelines and documentation requirements are met. Assess and updates shipment forecasting reports for accuracy and needs; requests for material needs from purchasing and manufacturing as needed; proactively confirm needs with the sales team to ensure project requirements are met. Coordinates, expedites and traces the shipping of orders and leftovers; chooses the appropriate carrier based on project requirements and coordinates details with logistics and carriers; point of contact for shipment issues and is responsible for resolving ensuring delivery to required destination. Follows deposit invoice progression to ensure collection prior to material shipment. Reviews order invoicing and subcontractor payment details to determine if within approval guidelines; escalates for approval as needed; enters information into the computer system and generates payments and invoices. Proactively escalates compliance and risk related concerns to supervisor in a timely manner. Responsible for reviewing and updating backlog, leftover, invoicing, product forecasting, and other management reports as required. Forecast review and updates to ensure invoicing is captured in appropriate period Matches invoices with orders, mails invoices to the customer, and follows up on special billing forms, as required. Requests for insurance certificates for customers and general contractors. Logs Contracts to be executed upon receipt and order entry; responsible for ensuring execution prior to project start. Assesses customized customer correspondence (incoming and outgoing) for required approvals, coordinates approvals and distribution with appropriate team members. Processes invoices from outside vendors, ensure invoices are allocated to the correct project or account and that actual costs do not exceed budget. Partners with Accounting and Purchasing to set up new vendors. Experience |Education | Certifications High school diploma with extensive experience in customer service field. BS Degree in Finance, Accounting or Business Administration or the equivalent coursework in a related specialized field, preferred. 2+ years prior related work experience in sales administration, sales operations, or customer service. Excellent verbal, written and interpersonal skills High degree of accuracy and attention to detail. A self-starter capable of multi-tasking and prioritizing. Strong knowledge of MS Office, including Outlook, Word, PowerPoint, and Excel. Ability to take initiative in completing assigned work and projects. Benefits and Compensation The salary range for applicants in this position generally ranges between $52,000 and $55,000. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law. In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
US/UK Personal Tax Assistant Manager
US / UK Personal Tax Assistant ManagerJob Type: Full Time, PermanentLocation: MayfairSalary: £CompetitiveAbout Us Established in 1975, Sopher + Co is a trusted business adviser of choice for entrepreneurs, owner-managed businesses, high net worth individuals, professional partnerships and expats. Our roots in Elstree led to our early client base in the media and entertainment industry. Since then we have grown immensely, with our portfolio now spanning over 20 industries. Our success is within our people - with endless opportunities and open-mind approach, Sopher + Co is a place where you can drive your career and ambitions forward, sharing and promoting our commitment to excellent client experience.We are looking for an experienced Tax Assistant Manager to join our growing Tax team in our Borehamwood office. The role offers variety, autonomy and the opportunity to work with an incredibly broad range of clients. You’ll also be responsible for providing US and UK individual tax advisory and compliance services to US connected individuals. Other duties and responsibilities include, but are not limited to: Taking ownership for financial management of the portfolio, WIP management, billing targets and cash collectionParticipate in developing and pursuing new clients including preparing for, attending meetings and drafting follow up correspondenceDocument and communicate workflow status to Manager on a regular basisEnsure all jobs are completed within specific budgets, keeping Manager informed at all times of progress of jobEnsure timesheets are completed and submitted weeklyEnsure WIP levels are kept within set budgets and advise Manager of potential budget over runsEnsure productivity level meets or exceeds budget expectationDraft Bills for clients and submit to Manager for approvalAssist junior staff in developing their understanding of the various software packages, tax laws and statutory requirementsSupervising junior members of staff with an active role to maximise their performance and during the annual staff appraisal processKeep abreast of developments in accounting, taxation and relevant computer softwareAttend all allocated internal and external training sessions as required Personal Requirements Sopher + Co take pride in their employees and their achievements whilst praising and recognising hard work. We are looking for people who embrace the 3 C’s – change, challenge and commitment. You will also have/be: At least 5 seasons’ experience with US and UK personal tax complianceExperience of review and signing US and UK income tax returnsManagement / coaching of junior members of staffExperience with CCH ProSystem and UK tax preparation softwareEnrolled Agent, ATTEntrepreneurial self-starterExperience working with US and UK tax rules and efficiently managing the interaction between the two tax regimesKnowledge and experience with corporates and trusts (preferred by not essential)Experience of signing US tax returnsSupervision of junior staff in gathering information for completion of US and UK tax returnsGood problem-solving skills to address client issuesStrong communication and interpersonal skills between clients, staff and managementAdvanced computer operational skillsOrganised and with a high level of time management skills and solid attention to detailExperience working with CCH and Virtual CabinetThe ability to work with prestigious clients who require complete confidentialityKnowledge and experience with trusts advantageous but not essentialTeam player and promoter of a positive working culture among the team members In Return We will offer you a competitive package, including extensive benefits for you and your family, a comfortable warm and friendly environment with great people and the chance to work with some of the most prestigious clients that no other family-based firm can offer. Sopher + Co strongly believe in staff development and continuously encourage internal progression.Sopher + Co is committed to the principle of equality of opportunity in employment and we expect all our employees to act in accordance with this policy, we recognise the key role it plays in the success of our business. ....Read more...
Apprentice Administration Officer
Key Responsibilities: Training Programme Administration: Course Delivery and Setup: You will be heavily involved in the logistics of training delivery. This involves confirming course dates, liaising with training venues and ensuring the appropriate trainers are available Post-Training Documentation: After courses have been completed, youll ensure that course participants receive their certificates and any other relevant documentation in a timely manner, and you will maintain a record of qualifications and certifications for future reference Client Engagement and Relations: Client Support: Your role will involve direct interaction with clients and individuals seeking to improve their qualifications. Youll need to be responsive to client needs and provide assistance with course registration, preparation, and follow-up inquiries Customised Training Solutions: In some cases, clients may request bespoke training packages tailored to their specific needs. Youll assist with these requests by liaising with trainers, gathering information about client requirements, and preparing tailored training schedules and materials Internal Coordination: Team Liaison: You will act as a liaison between different departments, ensuring trainers, course administrators, and management are aligned on training schedules, client needs, and any operational issues that may arise Trainer Support: You will ensure that trainers have all the resources they need for successful course delivery, including preparing training materials and coordinating the logistics of each course Data Management and Reporting: Record Keeping: Maintaining an up-to-date database of client information, training history, and progress is an essential part of the role Reporting: You will be responsible for generating regular reports on training sessions, including attendance records, feedback, financial data, and completion rates Compliance and Quality Assurance: Regulatory Compliance: You will be responsible for ensuring that all training courses are compliant with the necessary standards and that documentation is accurate and readily available for any audits or regulatory checks Quality Control: You may assist in maintaining and improving the quality of training sessions by gathering feedback from attendees and working with trainers to improve course content or delivery Financial Administration and Billing: Invoicing and Payment Tracking: As part of your financial responsibilities, you will manage the invoicing process, ensuring that clients are billed correctly for the training services provided Budgets: You may assist the management team in preparing training budgets, tracking costs related to training delivery and ensuring that the company remains within budget Marketing Support: Course Promotion: You will support the marketing efforts by assisting in the creation and distribution of promotional materials Online Presence: If applicable, you may help maintain the companys website, online booking systems, or social media accounts Team Development: Staff Onboarding and Training: You will assist in onboarding new staff members, ensuring they are familiar with company policies Continuous Improvement: The role may involve contributing to team meetings where you provide suggestions for enhancing the customer experience Training:Business Administrator Level 3 Apprenticeship Standard: BTEC Level 3 Diploma in Business Administration, QCF Functional Skills Level 2 maths and English can be obtained on the course if you dont already hold these qualifications Training Outcome: We believe in fostering professional growth and development within our team. The Administration Officer role offers opportunities for career progression within the company, including potential advancement into senior administrative positions or project management roles We also support ongoing professional development, including opportunities to take on additional responsibilities or pursue training relevant to the care and training sectors Employer Description:First Call Training Solutions is a leading provider of healthcare training, offering accredited courses for individuals and organisations in the care sector. We aim to equip carers with the skills, knowledge, and qualifications necessary to provide high-quality care to vulnerable individuals. Our training includes mandatory care courses, specialist topics, and bespoke training packages designed to meet the unique needs of our clients.Working Hours :Monday - Friday, 9.00am - 5.00pm. The Administration Officer will typically work from our office base, although there may be occasional travel to training venues or client sites.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills ....Read more...
Foreman - Façade
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: WTI Commercial Façade Foreman is responsible for the oversite and performance of safety, efficiency, and quality of the WTI Commercial Building Envelope business. Safety is our number one priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the WTI Foreman is focused on safety, crew management, and efficient execution of all WTI Projects assigned to them. Travel will be required. It is the responsibility of the WTI Commercial Foreman to deliver timely and the highest quality service to all our WTI customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Actively administers and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property. This includes responsibility for conducting safety meetings, complying with governmental regulations, reporting and investigating accidents, and planning site-specific job safety procedures, including: Conduct the daily on-site safety brief with all on-site project personnel (Sales Rep, Customer, WTI Supt & Crew, etc.) prior to the start of the WTI project. Inspect and ensure the safety of surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss the scope of work and daily tasks The customer prior to arrival, upon arrival, and upon completion of daily work WTI Supervisor on safety, schedule changes, project and crew updates, etc. Efficient project management includes managing crew start and end times and production rates and ensuring tools and materials are available to safely and efficiently complete the assigned project. Complete the project per the scope of work, design, and specification of contract & engineering documents. Complete an end-of-day and/or end-of-project walk-through to ensure quality repairs and address any items prior to leaving the job site. Before-and-after pictures will be sent to the Sales Rep, and information will be included in daily project status reports. These items will include detailed work performed updates, materials consumed, and supplies purchases, which are all recorded daily. Supervises, directs, and coordinates the scheduling and execution of projects in assigned areas. This responsibility includes job start-up, job execution in accordance with contract specifications, job shut-down, and manpower scheduling, all consistent with the planned costs of the job. Manages field personnel, including, but not limited to, recruiting, hiring, training, motivating, and retaining the quality and number of production personnel needed to meet operating demands. This responsibility also includes laying off personnel, disciplinary action, employee assistance, and handling union matters relative to employees. Ensure that all WTI Field Labor will have a professional appearance and customer interaction while completing services for a customer. Responsible for the tracking and monitoring project inventory. Maintains the highest quality on-site customer relations in projecting a positive image. Has knowledge/understanding and assures assigned projects comply with all governmental rules and regulations affecting work sites and employees, i.e. OSHA, DOT, EEO/Affirmative Action, EPA, Wage and Hour, etc. Manage, monitor, and document the performance of WTI Commercial Field Labor and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the WTI Commercial Supervisor and Human Resources as needed. Contributes to operations by supplying accurate and timely job information, including daily job logs, job file documentation, and compiling information for billing the customer. Provide management with the earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and purchasing of company equipment, materials, tools, and other assets as assigned by the WTI Commercial Supervisor. Trains employees in proper material and equipment usage, maintenance, and storage. Coordinates and monitors the performance of on-site subcontractors, where appropriate. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Commercial Business Manager. OTHER SKILLS AND ABILITIES: 5+ years of progressive experience in a similar role, including leading teams and technical solutions, training, troubleshooting, etc. Must be thoroughly familiar with standard façade construction, including masonry, EIFS, Stucco, Curtainwall, metal panels, concrete, plaster, and other forms of facade systems and how to properly repair them using Tremco CPG Materials. Must be able to travel. This is a 100% travel position. OSHA 10 certification Apply for this ad Online! ....Read more...
Commercial Solicitor
Are you a Commercial Solicitor looking for something different? This role, which offers the best of both worlds between in house and private practice, is a unique opportunity to join a team which is going from strength to strength. Top quality work, great clients and cutting edge technology, without the pressures of time recording and client billing targets. Central Leeds office location with home working. This role is to work directly for companies, very much as an in-house lawyer, but with the support of an award-winning law firm with all of the back-up, training and support that this offers. The role is to be based within Leeds City Centre, but you would sometimes find yourself working on site for the companies – truly integrated as a trusted legal advisor. Our client, which is one of the UK's leading law firms, offers an incredibly friendly working environment accompanied by a world leading reputation, backed up by the countless awards that they have won. This role offers more flexibility and freedom than a typical commercial role would offer, so if you are looking to get away from traditional time recording, work directly with one or two leading corporates but have the luxury of other lawyers around you, this role can offer that highly unusual blend. You will be working within the firms' 'in-house' team, this team literally takes over either the entire legal work of specific companies, or specific parts of it, taking on work that was previously handled in-house. The role is essentially to work as in-house lawyer but on behalf of one or two large clients at any point in time, offering the opportunity to work across sectors but focusing largely on commercial contracts and wider business as usual legal work. Work will include providing high quality legal advice, mitigating commercial and legal risk and really integrating yourself into the client, their sector and their commercial imperatives. The firm provides a really innovative solution to some of the UK's highest profile companies, giving you the chance to be at the cutting edge of a genuine alternative to companies looking to outsource their legal services in a different way. You will have the support of a global firm, really allowing you to drive your career forward at the highest level and surrounded by some of the brightest minds. There's no time recording, no chargeable targets and the option to get involved in business development but no requirement to do so, it's all about doing a great job for the company and getting to know them well. You will be fully supported by non-legal specialists across a number of sectors including IT and project management to deliver highly innovative solutions. The firm is really open minded about the level of PQE that it is looking for. There are 2 roles and one will suit a Lawyer with c. 1-5 years PQE, with the other pitched at a more experienced level or c. 5 years + PQE. Ideally you will have solid commercial contracts experience gained either in house or in private practice. Whilst the lion’s share of the work is commercial they are happy to consider recruiting either corporate lawyers or even litigators, although you must have worked in a commercial discipline within litigation. They have recruited from within these disciplines successfully historically and are happy to do so again. This practice is fully supporting a blend of home and office working going forward and as a consequence if you live further afield but could consider the commute for a couple of days a week don't discount this opportunity. To hear more about this Commercial Solicitor role, please contact Sophie Linley at Sacco Mann on 0113 236 6711. ....Read more...
Training Coordinator
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: Become a vital partner in supporting the successful delivery of Tremco CPG Inc.'s internal and external training programs. This role is essential for coordinating training initiatives that drive growth and development across the organization. We are seeking a team-oriented professional who is eager to learn, collaborate, and contribute in a dynamic setting under the guidance of the Director of Learning and other business leaders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage and coordinate key North American training programs: Collect and organize training needs and requests. Follow up on training requests from customer partners and sales team representatives. Schedule programs and events while maintaining an up-to-date calendar. Book venues and arrange necessary equipment. Order catering to ensure a pleasant participant experience. Secure and schedule trainers for various programs. Prepare and distribute training materials, such as guides, feedback forms, and certificates of completion. Collect feedback from participants and stakeholders to identify areas for improvement. Share a detailed report with the Director of Learning. Monitor accounts receivable and expenses; ensure invoices are processed and paid on time. Troubleshoot issues as they arise, such as rescheduling sessions or making adjustments to participant schedules. Assist with on-the-day training coordination at Tremco University Rhode Island: Set up training venues, ensuring all equipment and materials are in place. Welcome participants, manage sign-ins, and provide any necessary instructions for the day. Act as the primary point of contact during events to quickly address and resolve any issues. Act as a liaison for communication and coordination among partners, vendors, and participants. Monitor and manage emails related to training activities sent to the shared email inbox (TremcoCPGLearning@tremcoinc.com). Utilize the eLearning platform to maintain accurate training records, including tracking attendance, completions, and issuing certificates. Ensure compliance with organizational policies by employees and vendors involved in the training process. Handle attendee payment processing and communicate outstanding balances to stakeholders. Organize and coordinate meetings and events related to training initiatives. Maintain the shared drive/site with up-to-date resources and schedules for training events. Assist in tracking, maintaining, and reporting on key performance indicators (KPIs) for training programs. Manage and monitor expenses related to training efforts. Support sales activities as time permits, examples include project activity tracking, reporting, Sales Force support, event coordination, special price requests, lead generation follow-up, and other support duties. EDUCATION REQUIREMENT: High school diploma required. Associate degree preferred. In lieu of degree, at least 4 years' experience in an administrative role (e.g., HR Assistant). EXPERIENCE REQUIREMENT: Requires at least 4 years' experience in an administrative function (e.g., HR Assistant or other relevant position). OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Experience in project management. Excellent organizational and multi-tasking ability. Strong communication skills with great attention to detail. Knowledge of office procedures and billing. Ability to work well with other organizations and personnel with disparate backgrounds. Ability to work independently and with a team. Proficient computer skills including but not limited to Microsoft office suite, SAP, etc. Proven ability to work well and independently in a fast-paced, ever-changing environment with frequent interruptions. Ability to travel (under 10%) to assist with training events. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, hear, taste, and lift up to 25 lbs. occasionally. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally ranges between $58,523 and $60,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Construction Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement. Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e. pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval. Metrics: Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities Communications: Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD Specification Development Stage: Select the WTI Superintendent for the project. Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep. Pre-Bid Stage: Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor. Bidding Stage: Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements Pre-construction Stage: Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties Construction Stage: Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction Apply for this ad Online! ....Read more...
Construction Management Associate
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Construction Management Associate is responsible for assisting the Construction Manager in all aspects associated with a construction-related project. This will include but is not limited to, General Contracting projects, larger-scale Contracting Patch and Repair Projects, TremCares, etc. This will involve working with the Construction Manager, Project Superintendent, or WTI Technician assigned to the project to ensure the project is effectively executed anc completed safely, and all contractual obligations are adhered to. Additional duties will include participating in onsite meetings, scope of work development, proposal review, specification review, completion of project schedules, assembling project submittals, obtaining building permits, project closeout documents, and other duties as directed by the Construction Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to and validating proposals and specifications. Conceptual Phase (specification development, establishment of milestone dates) Program Planning Phase Design Phase Conduct Pre-Proposal Meetings Proposal Phase Construction Phase Conduct Pre-Construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Assist the Construction Manager in tracking project costs, budget variances, and profitability. Accountable for Quality Assurance. Ensure the subcontractor has submitted the required documents. Establish timelines and goals. Manage key metrics and report as required. Coordinate with Program Managers, Project Administrators, Project Estimators, Specification Writers, Sales Representatives, and RBM when needed. Assist in the review of submitted proposals and contractor interviews for specification and contractual compliance. Review of line-item generated proposal documents. Direct Project Superintendents as needed. Competencies: Adaptable, willing to change with business necessity Professional and lead by example Diversity awareness and ability to adjust to multiple personalities Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Excellent customer service skills and ability to build relationships Technical knowledge of all products and services that WTI offers Understanding of Construction Management tasks Superior written, oral, and digital communication skills Able to create performance reporting 24-hour reply response to all inquiries Ability to use and understand Microsoft Office and other software as required. Specification Development Stage: Works with the Construction Manager and Sales Representative to establish a scope of work for the project. Completion of specification requests and related documents. Responsible for specification review as required by the Construction Manager. Pre-Proposal Stage: Conducts Pre-Proposal Meeting and distributes completed Pre-Proposal Meeting documentation to all applicable parties. Assist the Construction Manager in reviewing proposals. Prepare Proposal Documents as directed by the Construction Manager. Pre-Construction Stage: Publish the Project Schedule. Assists Construction Manager in planning and coordinating the Pre-Construction Meeting. Engages with the Project Superintendent to provide necessary project information. Conducts Pre-Construction Meetings and distributes completed Pre-Construction Meeting documentation to all applicable parties. Obtain Building Permit when required. Construction Stage: Review Daily Inspection Forms and ensure they are distributed to all applicable parties and uploaded into project files. Visits job site as necessary or directed by the Construction Manager. Conduct weekly Progress Meetings, virtual or onsite, and distribute meeting minutes to all applicable parties. Maintain Project Schedule and update on a weekly basis. Perform site audits as appropriate. Review subcontractor payment requests with the Construction Manager. Assemble AIA billing applications for the Construction Manager's review and approval. Assist the Construction Manager, Project Superintendent, Subcontractor, Owner, or Sales Representative as needed. Close Out Stage: Assist the Construction Manager in coordinating the final inspection. Ensure all required documents are uploaded into the project files. Other Requirements: Ability to travel out of town may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write, and speak English Open to relocation after completion of the program The salary range for applicants in this position generally ranges between $52,000 and $55,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Foreman - Façade
JOB DESCRIPTION WTI Commercial Façade Foreman The WTI Commercial Façade Foreman is responsible for the oversite and performance of safety, efficiency, and quality of the WTI Commercial Building Envelope business. Safety is our number one priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the WTI Foreman is focused on safety, crew management and efficient execution of all WTI Projects assigned to them. Travel will be required. It is the responsibility of the WTI Commercial Foreman to deliver timely and the highest quality service to all our WTI customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Actively administers and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property. This includes responsibility for conducting safety meetings, complying with governmental regulations, reporting and investigating accidents, and planning site-specific job safety procedures including: Conduct the daily onsite safety brief prior to the start of the WTI project with all onsite project personnel (Sales Rep, Customer, WTI Supt & Crew, Etc) Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable. Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer prior to arrival, upon arrival, and upon completion of daily work WTI Supervisor on safety, schedule changes, project and crew updates, etc Efficient project management to include managing crew start and end times, production rates, ensuring tools and materials are available to safely and efficiently completing the assigned project. Complete the project per the scope or work, design, and specification of contract and engineering documents. Complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be included in daily project status reports. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Supervises, directs, and coordinates the scheduling and execution of projects in assigned areas. This responsibility includes job start-up, job execution in accordance with contract specifications, job shutdown, and manpower scheduling, all consistent with the planned costs of the job. Manages field personnel, including, but not limited to, recruiting, hiring, training, motivating, and retaining the quality and number of production personnel needed to meet operating demands. This responsibility also includes laying off personnel, disciplinary action, employee assistance, and handling union matters relative to employees. Ensure that all WTI Field Labor will have a professional appearance and customer interaction while completing services for a customer. Responsible for the tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and assures assigned projects comply with all governmental rules and regulations affecting work sites and employees, i.e., OSHA, DOT, EEO/Affirmative Action, EPA, Wage and Hour, etc. Manage, monitor, and document performance of WTI Commercial Field Labor and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with WTI Commercial Supervisor and Human Resources as needed. Contributes to operations by supplying accurate and timely job information, including daily job logs, job file documentation, and compiling information for billing the customer. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and purchasing of company equipment, material, tools, and other assets as assigned by the WTI Commercial Supervisor. Trains employees in proper material and equipment usage, maintenance, and storage. Coordinates and monitors performance of on-site subcontractors, where appropriate. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Commercial Business Manager. Maintains ethical business conduc EXPERIENCE: 5+ years progressive experience in a similar role to include leading teams and technical solutions, training, troubleshooting, etc. Must be thoroughly familiar with standard façade construction including masonry, EIFS, Stucco, Curtainwall, metal panels, concrete, plaster, and other forms of facade systems and how to properly repair them using Tremco CPG Materials. The salary range for applicants in this position generally ranges between $71,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Foreman - Façade
JOB DESCRIPTION Job Description WTI Commercial Façade Foreman The WTI Commercial Façade Foreman is responsible for the oversite and performance of safety, efficiency, and quality of the WTI Commercial Building Envelope business. Safety is our number one priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the WTI Foreman is focused on safety, crew management and efficient execution of all WTI Projects assigned to them. Travel will be required. It is the responsibility of the WTI Commercial Foreman to deliver timely and the highest quality service to all our WTI customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Actively administers and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property. This includes responsibility for conducting safety meetings, complying with governmental regulations, reporting and investigating accidents, and planning site-specific job safety procedures including: Conduct the daily onsite safety brief prior to the start of the WTI project with all onsite project personnel (Sales Rep, Customer, WTI Supt & Crew, Etc) Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable. Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer prior to arrival, upon arrival, and upon completion of daily work WTI Supervisor on safety, schedule changes, project and crew updates, etc. Efficient project management to include managing crew start and end times, production rates, ensuring tools and materials are available to safely and efficiently completing the assigned project. Complete the project per the scope or work, design, and specification of contract and engineering documents. Complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be included in daily project status reports. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Supervises, directs, and coordinates the scheduling and execution of projects in assigned areas. This responsibility includes job start-up, job execution in accordance with contract specifications, job shutdown, and manpower scheduling, all consistent with the planned costs of the job. Manages field personnel, including, but not limited to, recruiting, hiring, training, motivating, and retaining the quality and number of production personnel needed to meet operating demands. This responsibility also includes laying off personnel, disciplinary action, employee assistance, and handling union matters relative to employees. Ensure that all WTI Field Labor will have a professional appearance and customer interaction while completing services for a customer. Responsible for the tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and assures assigned projects comply with all governmental rules and regulations affecting work sites and employees, i.e., OSHA, DOT, EEO/Affirmative Action, EPA, Wage and Hour, etc. Manage, monitor, and document performance of WTI Commercial Field Labor and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with WTI Commercial Supervisor and Human Resources as needed. Contributes to operations by supplying accurate and timely job information, including daily job logs, job file documentation, and compiling information for billing the customer. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and purchasing of company equipment, material, tools, and other assets as assigned by the WTI Commercial Supervisor. Trains employees in proper material and equipment usage, maintenance, and storage. Coordinates and monitors performance of on-site subcontractors, where appropriate. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Commercial Business Manager. Maintains ethical business conduct EXPERIENCE: 5+ years progressive experience in a similar role to include leading teams and technical solutions, training, troubleshooting, etc. Must be thoroughly familiar with standard façade construction including masonry, EIFS, Stucco, Curtainwall, metal panels, concrete, plaster, and other forms of facade systems and how to properly repair them using Tremco CPG Materials. The salary range for applicants in this position generally ranges between $71,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Construction Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement. Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e. pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval. Metrics: Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities Communications: Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD Specification Development Stage: Select the WTI Superintendent for the project. Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep. Pre-Bid Stage: Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor. Bidding Stage: Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements Pre-construction Stage: Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties Construction Stage: Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Recruitment Consultant
Sacco Mann is a leading legal and IP recruitment specialist – we have been working in this sector for 27 years and have a long-established prestigious client base. We are now looking to recruit a Recruitment Consultant for our Private Practice team in our Leeds office. Our Private Practice team is a hugely successful and market leading division, with great scope to continue its growth. We are a close knit, well-bonded team that has a collegiate and collaborative approach, a great reputation across the market and an unparalleled set of connections. About the Recruitment Consultant Role: Join a successful (overproducing) team, There is a ‘warm desk’ to pick up, in a market where we are already well established with a large, varied client base of law firms – from major international brand names to boutique commercial outfits and high street practices, which makes this a robust market to operate in. Will suit a recruiter with experience in either Legal Recruitment or a similar professional sector recruitment. Focuses on the attraction and placement of legal professionals including Solicitors and Partners in the Private Practice market – working across all areas of legal practice (both commercial and consumer). This is one of our core teams and a marketplace where we have been highly active for over twenty years. We will tailor the role to suit the experience and skill set of the incoming person although it is fair to say that in all respects the focus is on providing a quality service to a lucrative, high demand, candidate led market. £200,000 plus billing levels are very achievable. Also: We are very conscious that personal development should never cease, and we will provide a comprehensive and bespoke training programme to ensure that you have the information, skills and expertise that will allow you to be ‘the best version of yourself'. We have in-depth knowledge of our market. We are highly respected by both candidates and clients. People enjoy working with us, they value our opinion and have learnt that they can trust us. This makes our job so much more enjoyable, rewarding and successful. Personal development and career progression is something we focus on, there are no barriers to career progression and progression is entirely based on ability and delivery rather than being time barred or restricted in any way. We do not have a heavily KPI focused working environment – managers truly understand the market you will be working in and will work closely with you to agree a structure and the best way to approach your desk but ultimately – once up and running - you will have a lot of freedom and autonomy to engage with your clients and candidates in the way that works best for you and your desk. We have a blended working from home/working from the office environment and have found that this works really well. Being together as a team sharing information, intelligence, tips, successes and woes is really productive and thoroughly enjoyable, but we also enjoy the ability to work from home and focus on our desks. We envisage this more flexible way of working to be the future for us, a balance that is effective from both a professional and personal perspective. What sort of values and strengths work well at Sacco Mann? Recruitment requires us to be switched on, thinking, assessing and looking for solutions at all times. We don’t work silly hours, but we do work hard in the hours we put in. Self-motivation is critical. We are excellent at providing support, direction, advice, encouragement and empathy – that is readily available throughout the business and the people who are the most successful embrace this and combine this with a personal maturity and responsibility. We give people plenty of autonomy, Legal Recruitment is a field where developing your own style is entirely viable and beneficial, our role is to help you do this. To allow you the autonomy to work in a manner that works well for you, as well as, representing the business in an appropriate manner. We are grown-ups and don’t require micromanaging (in fact people who do require micromanaging do not flourish here). Enthusiasm is also a core attribute, its infectious and this team use that as a way of powering on to extra success. We work in close knit groups, and we genuinely have each other’s backs. This is non-negotiable. We proactively support each other, we cover each other’s jobs, provide each other with extra market information and intelligence. We all step in to support, help and encourage each other and the result is that we are all individually better placed and better informed and more successful. We treat people like adults and expect them to behave like adults and they do! We have high expectations; we like people who also have high expectations and one of the key roles of the business is to help people achieve their goals. This is also really important going forward, the business is in an exciting position, well established, well respected, well-funded and ambitious. We are looking for people who want to help us realise the potential there is. This is key, we have great scope, and we are focused on making sure we take advantage of the opportunities ahead of us and the people who help us do so will be able to achieve their own career ambitions at the same time. There are genuinely no barriers to career progression, in fact entirely the reverse. The Rewards: Success deserves to be appropriately rewarded and that is exactly what we aim to do. Each person: Receives a generous basic salary that is formally reviewed in April every year. We offer an unrivalled commission structure with no threshold. There is a company quarterly bonus, this is worth up to £5,000 per person per annum. Softer benefits include the opportunity to earn extra holidays, more income, annual leave and vouchers. Wider benefits include private medical insurance, pension, Buy & Sell Holiday Scheme and many more. To find out more about working as a Recruitment Consultant at Sacco Mann call 0113 245 3338 or apply now. ....Read more...