Coordinating the Service Team
Scheduling engineers for services
Sending quotes to customers for work to be completed
Liaising with engineers, clients, sub-contractors and suppliers daily
Managing receipt of stock deliveries and packing up kits for engineers
Providing excellent levels of customer service and dealing with inbound calls
Dealing with customers over the phone and via email
Project coordination as the role develops
Ad hoc duties as required to support the team
These duties are not exhaustive, and other duties may be required from time to time. It is also anticipated that the duties will progress over time.
Driving licence and access to own vehicle would be preferred but is not essential for the right candidate who is looking to achieve this within an agreed timescale.
Probationary period applies. Will be required to attend monthly day release at Access Training.Training:
Business Administrator Level 3 Apprenticeship
Training Outcome:
There is an excellent opportunity to develop up to Service Manager within the company for the right candidate who is enthusiastic and willing to learn new skills
Employer Description:RayFire Services are a fire alarm service company based in North Shields. They offer maintenance, repair, design, installation and commissioning on all types of Fire Alarm and Emergency Lighting Systems from single zone conventional systems to multi-network analogue addressable systems. With their years of hands-on experience and qualifications within the fire safety industry, they can offer general advice and guidance to business owners and managers throughout the region.Working Hours :Monday - Friday, 8.30am - 5.00pm, with 30-minutes lunch.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Creative,Initiative....Read more...
JOB DESCRIPTION
Job Title: Indiana Area Manager (Hardware Channel)
Location
Indiana (Field Sales)
Department: Rust-Oleum US Sales
Reports To: Central Zone Manager
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
As an Area Manager, the candidate will be responsible for driving sales and represent Rust-Oleum's vast portfolio of products to customers within the assigned geographic territory.
Territory to include Indiana, Kentucky and Western Tennessee. Travel accounts for 40-50%.
*Ideally candidates will reside in or near the Indianapolis, IN area.
Job Duties:
Responsible for increasing sales within the assigned dealer/retailer customer base through our strategic category management process.
Identify customer needs to facilitate product and planogram recommendations through our category management process.
Develop and follow a comprehensive time and territory management plan to maximize coverage and efficiently manage expenses.
Utilize Go Canvas CRM tool to track calls and progress
Provide merchandising, pricing, and promotional support to the dealer base.
Attend Grand-openings, in-store events as needed
Attend industry trade shows as needed
Work with internal and external customers to meet all commitments and deadlines.
The ability to use all Microsoft Office products to analyze data, communicate with customers, and make profitable recommendations to internal and external customers.
Achieve profitable quarterly sales objectives and goals.
Able to climb a ladder and do physical activities as required by the position.
Requirements:
1 - 3 years of previous outside sales experience
Associates or Bachelor's degree in a business-related field and/or equivalent work experience preferred.
Previous retail account selling experience is strongly desired, and Hardware Co-Op experience is a plus.
Outstanding oral and written communication skills
Self-starter able to manage own time, schedule, and sales territory, with a proven ability to multitask.
Ability to work and travel within assigned territory 40-50% of the time. Periodic evening and weekend hours are required for trade shows and customer events.
Proven history of exceptional follow-up skills.
Proven history of working with diverse customer base.
Ability to understand and carry out instructions furnished in written or oral format.
Self-starter able to manage own time, schedule, and assigned accounts as well as the proven ability to multitask
Ability to analyze territory performance reports and develop sales territory business plans.
Ability to analyze problems, collect data, establish facts, draw valid conclusions, and write reports to communicate the information.
Must possess a valid driver's license and maintain a motor vehicle record within acceptable limits as prescribed by Rust-Oleum.
Bilingual candidates are encouraged to apply.
Strong understanding of Microsoft Teams, Excel, Power BI, SAP, and CRM (salesforce)
Salary Range: $65,000 - $80,000, bonus eligible
*Company furnished car & cell phone
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online!....Read more...
