Zone Manager Jobs Found 4 Jobs, Page 1 of 1 Pages Sort by:
Deputy Contracts Manager
Job Description & Person Specification: Deputy Contract Manager Location: Bristol Airport, Silver Zone reception building Vacancy type: Full-time, permanent, office based Salary: £38k p.a. plus performance bonus Working hours: 37.5 hours per week. This role involves working weekends on a rota basis and some early starts/late finishes. Job description Role overview The post-holder will deputise for the Mego Contract Manager who has full day-to-day responsibility for managing our contract for the provision of labour support services at Bristol Airport. This is a complex, high profile and time critical 24/7/365 (almost) operation demanding excellent management skills, total commitment to delivering outstanding customer service and the ability to work in a pressurised environment, the acceptance of irregular hours of work, including early starts or late finishes and regular, rostered weekend working. Accountability You will report to the Mego Contract Manager. Primary responsibilities When deputising for the Contract Manager Manage service delivery in full compliance with our contractual obligations, standards and KPIs detailed in the Service Level Agreement (SLA). Manage service delivery efficiently and effectively in order to achieve our commercial objectives. Detailed tasks Planning & reporting Help the Contract Manager prepare annual forecasts, budgets and worker resourcing plans. Support the capture, collation and preparation of data in order to produce monthly SLA reports breaking down our performance by KPI in line with contractual requirements. Help the Contract Manager prepare monthly SLA reports for presentation to BAL management. Service delivery Jointly with the Contract Manager Ensure all workers are correctly trained, briefed and attired (including PPE) before their assignments start. Manage the scheduling and assignment of workers to shifts across daily, weekly, monthly and annual peaks and troughs in line with demand from BAL. Effectively manage communications with all Mego workers across the airport to ensure that they are aware of their shift dates and times and other assignment related information in advance of their deployment. Monitor and manage the timesheet completion process to ensure accurate pay and invoicing. Take the appropriate management action to mitigate commercial risks and implement corrective actions where performance shortfalls have been identified. Investigate (with BAL staff where appropriate) all complaints relating to Mego workers and any alleged transgressions, incidents, poor conduct or events which could impact negatively on the reputation of BAL and/or Mego and escalate to the MD if consequences are potentially serious. Manage the storage, issuing, use and return of workwear and PPE. Liaise with head office to ensure items required are ordered and delivered in good time. Help BAL deliver an excellent customer experience to all passengers using the Silver Zone block parking operation. Resource management Jointly with the Contract Manager Plan and execute the timely recruitment and on-boarding of sufficient workers to meet the expected varying demand from BAL and their Business Partners across the airport. People and client relationship management Jointly with the Contract Manager Manage the deployment and activities of the contract management team using your leadership skills to foster a culture of excellence and teamwork. The performance management of the contract management team, VP Team Leaders and VPs assigned to work in the Silver Zone and the monitoring of the performance of other workers supplied across the airport. Taking corrective action with workers (in conjunction with BAL staff where appropriate) where an individual’s performance does not meet either our or BAL’s requirements. Build effective working relationships with BAL staff at all levels with a special focus on the relationship with the BAL GT manager and Silver Zone manager. Liaise effectively with BAL Key Room staff to optimise the smooth running of day-to-day operations. Be alert to, monitor and investigate potential cases of discrimination, harassment or bullying of any form within the Mego cohort of workers deployed across the airport. Health & safety Jointly with the Contract Manager Understand where responsibilities lie within UK health and safety regulations and the Employment Agencies Act 1973 with regard to the status of ‘workers’ supplied to BAL. Proactively monitor and manage the health and safety of the workers we supply to BAL even where our workers are acting under the direction and control of BAL staff. Ensure any health and safety incidents are reported by the appropriate party in line with prevailing protocols. Investigate, in conjunction with BAL management where appropriate, all incidents and accidents, RIDDOR reportable or not, and ‘near misses’ of potential consequence and report any serious incidents to the MD immediately. Security & compliance Jointly with the Contract Manager Ensure recruitment and on-boarding process is fully compliant with UK employment law and company SOPs with a special focus on the Right To Work regulations and SOPS and referencing procedures. Ensure full compliance with CAA regulations, safety protocols and legal requirements in relation to both airside and groundside operations. Monitor and investigate any potential conduct or behaviours observed within our cohort of workers which could indicate the presence of illegal activities which could be construed as ‘labour abuse’ or ‘modern day slavery’. Systems Jointly with the Contract Manager Operate internal IT systems effectively in line with training and report any outages or issues to BCNS with the minimum of delay. Where we have access to BAL systems ensure that we comply with all BAL security protocols. Ensure to the best of your ability through regular training and ongoing monitoring that all Mego staff and workers on-site comply with all Mego and BAL data and cyber security protocols. Person specification Mandatory requirements Strong leadership skills and the ability to effectively manage and motivate teams developed in an operational environment. Excellent verbal communication and interpersonal skills. Report writing experience and skills and the ability to draft and write SOPs. The ability to prioritise conflicting demands, manage resources and juggle multiple tasks effectively. Problem-solving aptitude and a proactive approach to operational challenges. Experience of using Microsoft Excel and Word in a business environment. Experience of data entry and of using CRM systems and other business software systems in an operational environment. A full UK driving licence, held for more than two years and with less than 6 points and no prior disqualifications for drink driving or other criminal driving related offences. Preferred but not mandatory requirements Experience of working in a high pressure, complex, busy 24/7/365 operational environment such as an airport. Experience of managing or supervising diverse teams in an operational environment. Experience of driving a diverse range of vehicles. A good understanding of health & safety rules and regulations in the workplace. Experience of resourcing, recruiting and on-boarding staff. A working knowledge of diversity, equity and inclusion in the workplace. Customer service experience in a client facing corporate environment. ....Read more...
Endoscopy Manager
We are seeking an experienced senior Endoscopy Practitioner to lead and manage the team at our client's Acute Hospital site based in Central London (Travelcard Zone 1). This role is within easy reach of TfL and National Rail services.This role is initially offered on an interim basis. An established charity-status centre of excellence for over 160 years, the Hospital has 60 inpatient beds, including level three Critical Care and a state of the art five-suite Operating Theatre complex. The department comprises six recovery bays and two procedure rooms. Procedures include; colonoscopies, upper GI tract endoscopies, gastric ballooning, bronchoscopies, and minor procedures under local anaesthetic or sedation. Procedures requiring general anaesthesia are performed in the main theatre complex.Person requirementsRGN or ODP with full NMC or HCPC registration as applicable.At least three years experience at Band 6 (or equivalent non-NHS) in a senior Endoscopy Practitioner role.Experience to include taking charge of the suite, and deputising for the Endoscopy Manager if required Experience in supporting junior practitioners, and studentsThe additional benefits of working for this organisation include: - Private medical cover, including dental - A choice of pension schemes, including continuation of NHS pension if applicable- A relocation package for applicants moving from outside London- Gym membership, for you and your partner - Critical illness and Life assurance cover - Childcare vouchers- Employee 'service excellence' recognition rewards - Discounts at local, national and online shops - Interest-free season ticket loans & ‘cycle to work’ ‘scheme; helping you commute and keep fit for lessWe are a leading healthcare recruitment partner with particular expertise in the placement of the full range of Healthcare staff, including Theatres.As a nurse-led consultancy our detailed understanding of the complexity of Senior Endoscopy roles places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit www jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals. ....Read more...
Area Manager - Washington State
JOB DESCRIPTION Job Title: Washington State Area Manager Location Washington, Idaho and Oregon (Field Sales) Department: Rust-Oleum US Sales Reports To: West Zone Manager Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all. As an Area Manager, the candidate will be responsible for driving sales and represent Rust-Oleum's vast portfolio of products to customers within the assigned geographic territory. Territory to include Washington, Idaho and Oregon. Travel accounts for 40-50%. *Ideally candidates will reside in or near Seattle, Spokane, Yakima or Portland Area. Job Duties: Responsible for increasing sales within the assigned dealer/retailer customer base through our strategic category management process. Identify customer needs to facilitate product and planogram recommendations through our category management process. Develop and follow a comprehensive time and territory management plan to maximize coverage and efficiently manage expenses. Utilize Go Canvas CRM tool to track calls and progress Provide merchandising, pricing, and promotional support to the dealer base. Attend Grand-openings, in-store events as needed Attend industry trade shows as needed Work with internal and external customers to meet all commitments and deadlines. The ability to use all Microsoft Office products to analyze data, communicate with customers, and make profitable recommendations to internal and external customers. Achieve profitable quarterly sales objectives and goals. Able to climb a ladder and do physical activities as required by the position. Requirements: 1 - 3 years of previous outside sales experience Associate or bachelor's degree in a business-related field and/or equivalent work experience preferred. Previous retail account selling experience is strongly desired, and Hardware Co-Op experience is a plus. Outstanding oral and written communication skills Self-starter able to manage own time, schedule, and sales territory, with a proven ability to multitask. Ability to work and travel within assigned territory 40-50% of the time. Periodic evening and weekend hours are required for trade shows and customer events. Proven history of exceptional follow-up skills. Proven history of working with diverse customer base. Ability to understand and carry out instructions furnished in written or oral format. Self-starter able to manage own time, schedule, and assigned accounts as well as the proven ability to multitask Ability to analyze territory performance reports and develop sales territory business plans. Ability to analyze problems, collect data, establish facts, draw valid conclusions, and write reports to communicate the information. Must possess a valid driver's license and maintain a motor vehicle record within acceptable limits as prescribed by Rust-Oleum. Bilingual candidates are encouraged to apply. Strong understanding of Microsoft Teams, Excel, Power BI, SAP, and CRM (salesforce) Salary Range: $65,000 - $80,000, bonus eligible *Company furnished car & cell phone From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Service Delivery Manager
People wanted for a challenging but exciting journey. Fast-paced, ever-changing environment. Complex problems. Safe return to your comfort zone doubtful.Growth, achievement and recognition guaranteed for those who succeed.About us Evinox Residential is a leading specialist in energy metering, billing and heat network services for communal and district heating systems.Using our own in-house billing platform, we look after hundreds of communal and district schemes for both private and social housing across the UK, providing bills for tens of thousands of customers each year.About the Role We're looking for an experienced Project Manager, Team Leader or similar professional to join our Team and help drive projects from concept to completion.This role is all about bringing people together. You'll coordinate projects across Operations, Client Relations, Customer Services, Technical Support and Software Development, ensuring everyone works towards a common goal while delivering an exceptional service to our clients.You'll begin by learning our business from the ground up. We believe the best leaders understand every part of the operation, so you'll get involved in everything, from day-to-day operational tasks to complex client projects. As your knowledge grows, so will your responsibility.This role isn't for the faint-hearted. Every day brings new challenges, changing client requirements, software developments, operational complexities and opportunities to improve the way we work.If you're naturally curious, enjoy solving problems, thrive in a fast-moving environment and have a genuine "can-do" attitude, we'd love to hear from you.Essential requirements Must have the right to work in the UK.Hold a full UK driving licence and have access to a car.Live within commuting distance of our offices in Sevenoaks and Leatherhead. Your Key Responsibilities will include: Coordinate and manage projects from initiation through to completion.Act as the central point of communication between Operations, Client Relations, Customer Services, Technical Support and Software Development.Bring teams together to ensure projects progress smoothly and objectives are achieved.Identify operational challenges and work collaboratively to develop practical solutions.Monitor project progress, ensuring deadlines and service commitments are met.Drive continuous improvement by identifying opportunities to simplify processes and improve efficiency.Take increasing ownership of projects as your experience develops, progressing from supporting smaller initiatives to leading complex operational and client-facing projects.Maintain accurate project documentation, reporting and action plans.Champion collaboration, accountability and a positive team culture across departments. Skills and QualificationsWe're more interested in attitude than experience.EssentialThe ideal candidate will be someone who: Isn't afraid to ask questions.Sees problems as puzzles waiting to be solved.Enjoys bringing people together to get things done.Has excellent organisational skills and attention to detail.Can prioritise multiple tasks in a fast-paced environment.Has strong problem-solving and critical thinking skills.Has excellent numerical and analytical ability, combined with strong people skills and emotional intelligence.Is proactive and spots issues before they become problems.Remains calm under pressure and adapts quickly to change.Builds positive relationships with colleagues, clients and stakeholders.Is confident using business software and enjoys learning new systems. Desirable Experience managing projects or service delivery.Experience working in an operational or customer-focused environment.Knowledge of CRM systems or project management software.Experience working closely with software or technical teams. Benefits Include: £38,000-£45,000 Salary (Based on Skills and Experience)22 Days Holiday + Bank HolidaysCompany Bonus Scheme (after one year employment)Flexible Working PracticesThis is an office-based role, however, there are opportunities to Work from Home (one day a week) Full Training Provided We understand that each team member brings a unique set of skills and experiences to the table. Rest assured, we provide comprehensive training to help you thrive in your new role.How to ApplyIf you're looking to join a friendly, ambitious team where you'll make a genuine impact and continue developing your career, we'd love to hear from you. To help us process your application smoothly, please include your address on your CV.Apply now! ....Read more...