The Colleague Centre (HR) Apprentice will support the delivery of a professional, responsive and customer-focused people service across Kingdom Services Group whilst undertaking a Level 3 HR Support Apprenticeship.
You will work closely with the Colleague Centre team to ensure colleague information is accurate, enquiries are managed effectively and administrative processes are delivered to a high standard.
Day-Day Responsibilities:
Colleague Administration -
• Maintain accurate colleague records and HR system data.
• Prepare standard employment documentation and correspondence.
• Support onboarding and colleague change processes.
• Ensure document storage complies with GDPR and company requirements.
Temporary Worker Administration
• Maintain temporary worker records.
• Produce extension, expiry and usage reports.
• Respond to manager queries regarding temporary worker administration.
• Monitor assignment end dates and highlight actions required.
Leavers Administration -
• Process resignations and terminations.
• Prepare and issue leaver documentation.
• Notify Payroll within required timescales.
• Support the recovery of company property and system access.
Absence Administration
• Record sickness notifications accurately.
• Maintain fit notes and supporting documentation.
• Monitor absence records and outstanding documentation.
• Produce absence reporting information.
Enquiries & Service Support -
• Act as a first point of contact for colleague enquiries.
• Monitor shared mailboxes and allocate requests.
• Log, track and update colleague enquiries and complaints.
• Escalate matters requiring specialist support.
Learning & Development -
• Complete all apprenticeship requirements.
• Attend training, coaching and review meetings.
• Apply workplace learning to improve performance.
Training Outcome:There is a possibility of being offered a full time role after successful completion of the apprenticeship.Employer Description:The Kingdom Group delivers award-winning service solutions with care in the specialist areas of security, cleaning, recruitment and training. With revenues exceeding £300m+ and a talented team of over 11,500 colleagues.
The Kingdom Group is a proud founder patron of Youth Zone and is committed to building a people-powered, united organisation that puts people at the heart of everything it does.Working Hours :Monday-Friday 9AM-5PMSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Analytical skills,Team working....Read more...
