Zone Manager Jobs   Found 3 Jobs, Page 1 of 1 Pages Sort by: Relevance Date

Deputy Contracts Manager

Job Description & Person Specification: Deputy Contract Manager Location: Bristol Airport, Silver Zone reception building Vacancy type: Full-time, permanent, office based Salary: £38k p.a. plus performance bonus Working hours: 37.5 hours per week. This role involves working weekends on a rota basis and some early starts/late finishes. Job description Role overview The post-holder will deputise for the Mego Contract Manager who has full day-to-day responsibility for managing our contract for the provision of labour support services at Bristol Airport. This is a complex, high profile and time critical 24/7/365 (almost) operation demanding excellent management skills, total commitment to delivering outstanding customer service and the ability to work in a pressurised environment, the acceptance of irregular hours of work, including early starts or late finishes and regular, rostered weekend working. Accountability You will report to the Mego Contract Manager. Primary responsibilities When deputising for the Contract Manager Manage service delivery in full compliance with our contractual obligations, standards and KPIs detailed in the Service Level Agreement (SLA). Manage service delivery efficiently and effectively in order to achieve our commercial objectives. Detailed tasks Planning & reporting Help the Contract Manager prepare annual forecasts, budgets and worker resourcing plans. Support the capture, collation and preparation of data in order to produce monthly SLA reports breaking down our performance by KPI in line with contractual requirements. Help the Contract Manager prepare monthly SLA reports for presentation to BAL management. Service delivery Jointly with the Contract Manager Ensure all workers are correctly trained, briefed and attired (including PPE) before their assignments start. Manage the scheduling and assignment of workers to shifts across daily, weekly, monthly and annual peaks and troughs in line with demand from BAL. Effectively manage communications with all Mego workers across the airport to ensure that they are aware of their shift dates and times and other assignment related information in advance of their deployment. Monitor and manage the timesheet completion process to ensure accurate pay and invoicing. Take the appropriate management action to mitigate commercial risks and implement corrective actions where performance shortfalls have been identified. Investigate (with BAL staff where appropriate) all complaints relating to Mego workers and any alleged transgressions, incidents, poor conduct or events which could impact negatively on the reputation of BAL and/or Mego and escalate to the MD if consequences are potentially serious. Manage the storage, issuing, use and return of workwear and PPE. Liaise with head office to ensure items required are ordered and delivered in good time. Help BAL deliver an excellent customer experience to all passengers using the Silver Zone block parking operation. Resource management Jointly with the Contract Manager Plan and execute the timely recruitment and on-boarding of sufficient workers to meet the expected varying demand from BAL and their Business Partners across the airport. People and client relationship management Jointly with the Contract Manager Manage the deployment and activities of the contract management team using your leadership skills to foster a culture of excellence and teamwork. The performance management of the contract management team, VP Team Leaders and VPs assigned to work in the Silver Zone and the monitoring of the performance of other workers supplied across the airport. Taking corrective action with workers (in conjunction with BAL staff where appropriate) where an individual’s performance does not meet either our or BAL’s requirements. Build effective working relationships with BAL staff at all levels with a special focus on the relationship with the BAL GT manager and Silver Zone manager. Liaise effectively with BAL Key Room staff to optimise the smooth running of day-to-day operations. Be alert to, monitor and investigate potential cases of discrimination, harassment or bullying of any form within the Mego cohort of workers deployed across the airport. Health & safety Jointly with the Contract Manager Understand where responsibilities lie within UK health and safety regulations and the Employment Agencies Act 1973 with regard to the status of ‘workers’ supplied to BAL. Proactively monitor and manage the health and safety of the workers we supply to BAL even where our workers are acting under the direction and control of BAL staff. Ensure any health and safety incidents are reported by the appropriate party in line with prevailing protocols. Investigate, in conjunction with BAL management where appropriate, all incidents and accidents, RIDDOR reportable or not, and ‘near misses’ of potential consequence and report any serious incidents to the MD immediately. Security & compliance Jointly with the Contract Manager Ensure recruitment and on-boarding process is fully compliant with UK employment law and company SOPs with a special focus on the Right To Work regulations and SOPS and referencing procedures. Ensure full compliance with CAA regulations, safety protocols and legal requirements in relation to both airside and groundside operations. Monitor and investigate any potential conduct or behaviours observed within our cohort of workers which could indicate the presence of illegal activities which could be construed as ‘labour abuse’ or ‘modern day slavery’. Systems Jointly with the Contract Manager Operate internal IT systems effectively in line with training and report any outages or issues to BCNS with the minimum of delay. Where we have access to BAL systems ensure that we comply with all BAL security protocols. Ensure to the best of your ability through regular training and ongoing monitoring that all Mego staff and workers on-site comply with all Mego and BAL data and cyber security protocols. Person specification Mandatory requirements Strong leadership skills and the ability to effectively manage and motivate teams developed in an operational environment. Excellent verbal communication and interpersonal skills. Report writing experience and skills and the ability to draft and write SOPs. The ability to prioritise conflicting demands, manage resources and juggle multiple tasks effectively. Problem-solving aptitude and a proactive approach to operational challenges. Experience of using Microsoft Excel and Word in a business environment. Experience of data entry and of using CRM systems and other business software systems in an operational environment. A full UK driving licence, held for more than two years and with less than 6 points and no prior disqualifications for drink driving or other criminal driving related offences. Preferred but not mandatory requirements Experience of working in a high pressure, complex, busy 24/7/365 operational environment such as an airport. Experience of managing or supervising diverse teams in an operational environment. Experience of driving a diverse range of vehicles. A good understanding of health & safety rules and regulations in the workplace. Experience of resourcing, recruiting and on-boarding staff. A working knowledge of diversity, equity and inclusion in the workplace. Customer service experience in a client facing corporate environment. ....Read more...

Restaurant Manager , Epic venue £55,000 - £60,000

Restaurant Manager, Zone 1 £55,000 - £60,000 Central London – Central East London You MUST come from a night volume leading company in London to apply and enjoy late nights    A growing London hospitality group with 7 high-energy sites is looking for a standout Restaurant Manager to join the team. Operating across bars, restaurants and late-night venues, this is a business known for atmosphere, strong culture and real career progression with a new site already planned for 2027. Exciting times. This Group is for you, IF YOU LOVE what you do, and you have a real passion for the sector and you are very much a people focus Manager    This role is perfect for a hands-on Restaurant Manager or strong Assistant GM who thrives in busy, people-focused environments and wants to move quickly towards General Manager.    What they’re looking for:   Current Restaurant Manager or Assistant GM – HIGH VOLUME   Experience in busy bars, restaurants or late-night venues   Energetic, people-driven leader   Guest experience focused   Comfortable in fast-paced, high-volume operations   Ambitious and keen to progress   Enjoy a casual business, with a strong offering   What’s on offer:   Clear progression to General Manager   Growing group with multiple sites   Supportive, fun and hard-working culture   Competitive salary + bonus   Keen to chat pop me your cv Stuart Hills or call 0207 790 2666  ....Read more...

Territory Sales Representative

JOB DESCRIPTION Job Title: Territory Sales Representative- Home Centers Department: Rust-Oleum Sales Support Reports To: Zone Manager Direct Reports/Manages others: No Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all. Rust-Oleum provides what you need to succeed - Paid training, a company car, car insurance and travel reimbursement, cell phone and laptop. This position is also eligible for bonuses. To thrive, you must be self-motivated and show up every day ready to meet and teach customers and Big Box Home Centers associates about our best-in-class products. Must reside in or around Tampa, FL. *Great Opportunity for Recent College Grad with Retail Experience looking for Career Potential. JOB PURPOSE: The Territory Sales Representative is responsible for selling company products to Home Centers retailors in assigned region of Tampa, FL. Builds and maintains relationships with retail partners in order to sell company products to end-users. RESPONSIBILITIES: Sells company products through building and maintaining relationships with retail partner- Home Centers. Creates awareness and demand for company products. Addresses product and brand specific questions from consumers and store staff. Showcases and promotes products through in-store demonstrations, district events, and contractor events. Provides store assistance with handling customer issues, including providing store management guidance with resolution. Ensures proper promotional placement, adequate POP, proper inventory levels, and effective down stocking Trains retail staff on new and existing company products. Maintains and repairs merchandising displays and sets shelving according to provided planograms. Performs other duties as assigned in the interest of Rust-Oleum. QUALIFICATIONS: Bachelor's degree or equivalent experience Entry level to 2 years of experience with a basic knowledge of retail merchandising, product promotions, and product demonstrations. Ability to build relationships with a variety of people and communicate in a style that is friendly, relatable, and persuasive. Able to apply company policies and procedures to resolve routine issues. Able to follow standard instructions, practices and procedures in analyzing situations or data Strong organizational ability, attention to detail and follow-up skills Strong time management skills to ensure all assigned locations are visited. Ability to work independently and without immediate supervision Ability to stand for extended periods of time. Able to handle products as appropriate for demonstration purposes. Salary range is $55,000. - $65,000. bonus eligible From big benefits to small, we take care of our associates! Rust-Oleum offers 9.5 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases. Associates are 100% vested in the RPM Pension plan after completing five years of service. We also offer a 401(k) plan after three months of employment. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...