Main duties include:
Ensure the smooth running of the Irish Export function so that it is efficient and professional at all times
Liaising with internal and external customers, vets, drivers and transport and warehouse functions
Ensure that accurate and up to date information and communications are passed to the relevant internal and external suppliers and departments to enable a time sensitive and legal compliance operation to function in a professional manner
Ensuring all information which is required on paperwork and databases are completed and checked as part of due diligence
Promoting a positive Health, Safety and food safety culture through your individual actions
Taking calls and communicating issues in a professional and timely manner
Report any accidents as soon as possible and in compliance with Buffaload Logistics’ accident reporting procedure
Adhere to all company policies and procedures, including the Uniform Guidelines and Health and Safety Policy
Carry out other relevant reasonable management requests as required by your Line Manager
Understanding of export legislation required to complete your daily duties
Manage any issues regarding customs by communication with the relevant parties
Taking responsibility for work and helping other and raising any work-task concerns
Monitor all emails and customer enquiries
Scanning and matching of all POD’s (proof of delivery notes)
Accurately file and archive all paperwork
Retrieve PODs from customer portal
Record and report all discrepancies receipted on Proof of Deliveries
Dealing with customer PDS queries in a polite and timely manner
Any other ad hoc duties
Process POD requests received via email
Effectively respond to customer enquiries in a timely manner ensuring that a high level of communication is maintained at all times
DOT (Delivery on time), TAT (Turnaround time)
Training:In-house training plus the candidate will follow a Level 3 Apprenticeship programme and study towards a Level 3 in Customer Service. This training will be structured and delivered online by Cheshire College - South & West. If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject.Training Outcome:The ability to work as a qualified customer service specialist upon successful completion of the apprenticeship. Employer Description:Buffaload Logistics is a UK-based temperature-controlled logistics specialist, providing reliable and efficient transport solutions for chilled and frozen goods across the United Kingdom and Europe. Established with a focus on supporting the food manufacturing and retail sectors, Buffaload has built a strong reputation for delivering time-critical products with precision, consistency, and care.
The company operates a modern fleet of refrigerated vehicles equipped with advanced temperature-monitoring technology, ensuring full compliance with food safety and quality standards. Buffaload’s integrated service offering includes national and international haulage, warehousing, distribution, and supply chain management, allowing clients to streamline operations and maintain product integrity from origin to destination.
Driven by a commitment to innovation, sustainability, and customer service, Buffaload Logistics invests in cutting-edge systems, low-emission transport solutions, and highly trained personnel. Its strategic network and operational expertise enable the business to respond flexibly to customer demands, making it a trusted logistics partner for some of the UK’s leading food producers and retailers.
At its core, Buffaload Logistics is dedicated to delivering excellence through dependable service, operational efficiency, and long-term partnerships.Working Hours :Monday - Friday shifts 8.00am - 4.00pm / 9.00am - 5.00pm initially moving to a rota which will incorporate some 6.00am starts and 8.00pm finishes.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Team Manager
*Access to wages from 3 days*Immediate Start*Holiday Pay*
£15.13 - £15.91 per hour inclusive of holiday pay (£13.50 - £14.20 per hour + £1.63 - £1.71 holiday pay)
Do you have an interest in Retail?
Are you looking for a role where you will be involved in high profile projects for some of the UK’s leading grocery supermarket’s & DIY chains. We have Team Manager opportunities where you will be working on New Stores, Refits, Range Reviews and Store Support Projects. You will be able to work at a fast pace, making quick decisions leading teams merchandising stock to an excellent standard.
The Role
You will be leading and supporting a team of merchandisers and replenishers carrying out tasks required by the client.
Communicate with management on progress and end of project sign off.
Carry out health and safety inductions and checks.
Shift lengths are generally 12 hours, days and nights (predominately nights). Access to available assignments will be on your smartphone via our Field Power platform where you can set your availability and accept shifts.
You will be required to clock in and out using your smart phone via our RAS Dashboard.
Work will be carried out on different retail customer sites / stores and travel will vary on a shift-by-shift basis.
You will be required to carry out the following:
Removing and replacing stock with the use of client plans and systems.
Adjusting shelf heights.
Moving stock from the warehouse onto the shop floor, with use of roll cages and pallet trucks.
Stock replenishment.
Travelling will be involved when local work is not available. Accommodation will be provided when required to stay away.
Desirable Qualities:
Excellent communication skills.
Able to make decisions and prioritise.
Previous experience in Merchandising, Retail Supervision or managing people.
Methodical approach and keen attention to detail.
Manual handling and heavy lifting will be involved.
Problem solving and a ‘can do’ attitude.
Due to the nature of our work, you must be able to work unsociable hours, including early mornings and during the night when required. As a result, we can only accept applicants 18 years and over.
Benefits include:
Holiday entitlement.
Pension scheme.
Uniform provided.
Accommodation when required.
Progression opportunities.
Recognition, awards and incentives.
RAS (Retail Asset Solutions) is the largest nationwide retail support company providing Merchandising, Stock taking and Supply chain audit services. Your future career development is in your hands!
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.....Read more...
