Vehicle Technician / Mechanic (VAG GROUP)
Salary: £60,000 OTE (uncapped earnings)
Location: Sevenoaks
Job Type: Full-time
Were looking for experienced Vehicle Technicians / Mechanics to join a friendly, fast-growing team. This is your chance to work in a supportive environment, learn new skills, and take your career to the next level.
What Youll Do:
- Perform high-quality vehicle maintenance and repairs
- Conduct inspections to identify wear, damage, or replacements needed
- Provide technical advice to customers in a clear, professional manner
- Maintain excellent customer service standards
- Work closely with the service and workshop team for smooth operations
- Mentor and support colleagues where needed
What Were Looking For:
- MOT licence required
- NVQ Level 3 in Light Vehicle Maintenance & Repair (or equivalent)
- Strong understanding of vehicle safety standards
- Good problem-solving and attention to detail
- Team player with a positive attitude
- Full UK driving licence
Whats on Offer:
- Competitive salary + uncapped OTE of £60,000
- 33 days annual leave (including bank holidays)
- Company pension, life assurance, and share purchase scheme
- Employee discounts on cars, servicing, and retail
- Access to 24/7 healthcare support
- Paid day for volunteering in your community
- Training and development opportunities for career growth
- Flexible working options
APPLY HERE today to take your career to the next level or contact Rachael on 07885881841 / Rachael.mortimer@holtautomotive.co.uk....Read more...
Job Title: Vehicle Technician/Mechanic
Location: Reading
Salary: £30,000 - £48,000 + OTE + Excellent Benefits
Hours: Full Time, 40 hours per week 1 in 3 Saturday mornings 8am-1pm
Welcome Bonus: New Technicians eligible for bonuses up to £1,500!
Job Description:
We are seeking a skilled Vehicle Technician to join a main dealership group and work with prestigious car brands. You will receive exceptional support and training at top industry facilities to help you develop your skills.
Benefits:
- Annual Leave: 33 days (including bank holidays), increasing with service.
- Discounts: Retail and vehicle discounts on purchases and servicing.
- Wellness Programs: Gym discounts, healthcare plans, and a cycle-to-work scheme.
- Pension Scheme: Flexible options to support your financial future.
- Family-Friendly Policies: More time to spend with loved ones.
- Recognition: Acknowledgment for your contributions and community volunteering opportunities.
Responsibilities:
- Perform high-quality vehicle maintenance and repairs to manufacturer standards.
- Conduct inspections and provide expert technical advice to customers.
- Maintain high customer service standards and work collaboratively with the service team.
- Support and mentor fellow Technicians, fostering a positive team environment.
Qualifications:
- Education: NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent.
- Knowledge: Strong understanding of vehicle safety standards and guidelines.
- Skills: Excellent problem-solving abilities and attention to detail.
- Team Player: Proven ability to collaborate effectively.
- Licenses: Must hold a full UK driving licence. An MOT licence is advantageous but not required.
How to Apply:
If you are enthusiastic about this opportunity and eager to learn, we want to hear from you! Please click the link to apply or contact Rachael.mortimer@holtautomotive.co.uk....Read more...
A client of mine who is a Large Housing Association and Property Maintenance Company are looking to Recruit an experienced Carpenter-Multi on a full time permanent basis to join their Team in Southampton. As you'll spend a fair amount of time on the road they will provide you with a van and fuel card so you'll not be out of pocket.
What you'll do:
As a Carpenter you will carry out all forms of carpentry repairs in our properties as part of our Responsive Repairs Team or Empty Homes Team and elsewhere depending on demands.
1st fix and 2nd fix carpentry
Install windows, doors, door frames - Internal and external.
UPVC servicing and installation
Locksmithing and gaining entry via lock snapping, drilling and picking.
Repair fire doors, frames, and other fire-rated components
Undertake fire stopping carpentry works in accordance with regulations
You'll also benefit from:
£335 yearly Tool Allowance
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
3 x Wellbeing Days 2 x Paid Volunteering Days
Chance to buy or sell holiday as part of our flexible benefits package
A van and fuel card for business travel
iPhone and iPad
Generous company pension scheme, matched up to 12%
Life cover 4 x annual salary
SmartTech - Buy an electrical item and pay it off through your salary over 12 months.
What you'll need:
You should have experience within a similar role, ideally from within a Residential/Housing sector and must be qualified to a minimum of NVQ level 2 OR have a minimum of 5 years proven track record working in carpentry.
Due to the requirement to travel, you must hold a full and current driving licence with a minimum of 2 years experience and have the ability to drive and take home a company van.
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Water Hygiene Engineer - Glasgow - Salary up to £28,500 DOE Are you a plumber, mechanical maintenance engineer, facilities engineer or water hygiene technician looking to build a career in water treatment? We're looking for a mobile Water Hygiene Technician to join a well-established facilities management company covering commercial sites across Glasgow and the Central Belt. If you have experience carrying out Legionella control, water hygiene compliance or mechanical maintenance involving domestic water systems, we'd like to hear from you. Key Responsibilities: You'll work as part of an experienced technical team delivering planned water hygiene and treatment services across a varied portfolio of commercial buildings. Typical duties include:Temperature monitoring and water hygiene compliance checksShowerhead cleaning and descalingCold water storage tank inspections and cleaningWater samplingTMV servicing and maintenanceCooling tower cleaning and disinfectionLTHW testing and analysisChemical dosing (inhibitors and biocides)Steam boiler and cooling system testingWater softener servicingBasic plumbing remedial worksMaintaining accurate ACOP L8 and HSG274 recordsWe're Interested in Candidates From Backgrounds Such As:Water Hygiene TechnicianWater Treatment TechnicianPlumberHeating EngineerCommercial PlumberMechanical Maintenance EngineerLegionella TechnicianIf you've worked with domestic water systems and have experience carrying out Legionella compliance tasks, we'd like to hear from you. Person Specification:Experience carrying out Legionella monitoring or water hygiene tasksUnderstanding of ACOP L8 and HSG274 guidanceExperience with TMVs, water sampling or temperature monitoring is desirableFull UK Driving LicenceAbility to pass an Enhanced DBS checksSalary & Benefits:Salary up to £28,500 depending on experienceFully expensed company vehicle25 days annual leave plus bank holidaysOption to buy additional holidayOngoing training and recognised industry qualificationsExcellent long-term career progression within a national FM businessPaid volunteering daysStable, permanent employment with a growing organisation....Read more...
Psychology Graduate? Start Your Career in SEN Education and Behaviour Analysis
£23,000 Pro Rata (£26,811 FTE) + £1,000 Joining Bonus + Fully Funded Training Worth Over £13,000
Are you a Psychology graduate looking to take your first step into a rewarding and meaningful career?
Do you have a passion for Special Educational Needs and want to develop your knowledge of behaviour-based teaching?
If so, this could be the perfect opportunity.
My client is looking for ambitious, caring, and motivated Psychology graduates to join its specialist team supporting autistic children through behaviour-based teaching and evidence-based interventions.
Why join?
They are an Ofsted-rated "Outstanding" specialist school for autistic children. You'll work closely with experienced professionals while receiving support from some of the UK's leading and internationally recognised Behaviour Analytic experts.
What's included?
£1,000 joining bonus
Market-leading salary
Fully funded training and development pathways
Career progression opportunities
Term-time-only working
Free parking
Pension scheme
Annual salary progression
Performance-related bonus scheme
Employee assistance and wellbeing programme
A training package worth more than £13,000
You'll have access to an extensive professional development programme, including:
A fully funded training pathway designed to build a career in Educational Psychology
CACHE Level 2, 3, and 4 qualifications
CABAS teaching qualifications
Registered Behaviour Technician (RBT) training
UK Society for Behaviour Analysis certifications
Master's-level study opportunities
Behaviour management training
First aid, safeguarding, autism, leadership, and personal care training
Your responsibilities will include:
Supporting pupils one-to-one and in small groups
Delivering behaviour-based teaching and support
Monitoring pupil progress
Following individualised curriculum plans
Preparing and delivering lessons
Supporting communication and life skills development
Participating in research and ongoing professional development
Supporting educational visits and activities
To be successful, you'll need:
A degree in Psychology (or be in your final year)
Experience working with children or people with disabilities through employment, volunteering, or personal experience
Confidence supporting children with complex needs
The ability to remain calm in challenging situations
A caring, patient, and positive attitude
A genuine commitment to learning and professional development
Working hours:
Monday, Wednesday and Thursday: 8:45am-4:45pm
Tuesday: 8:45am-5:30pm
Friday: 8:45am-4:30pm
Part-time opportunities are also available, with a minimum commitment of three days per week.
If you're ready to start a rewarding career that genuinely changes lives, we'd love to hear from you.....Read more...
A client of mine is a large Housing Association is looking for a full time permanent Commercial Contracts Specialist on a full time permanent basis.
In this role, you will enhance commercial excellence within your department by leading contract management activities for several complex, high-value, strategic, and operational contracts. You are expected to leverage your commercial expertise to mobilise contracts, manage their delivery and performance, implement contract changes, and handle risk management within the contracts. Additionally, you will oversee contract transitions and exits.
Key Accountabilities include:
To own and maintain the Property Services contracting database
Responsible for oversight and monitoring of the implementation of a portfolio of live contracts across Property Services.
Responsible for managing and communicating all contract changes, and control notices, instigated through contract negotiation, performance, change requests, contract extensions, and contract innovation.
Coordination of the contractual documentation sign-off process with the Procurement Team
Provide commercial advice and guidance on contractual matters, referring to and co-ordinating external legal advice where required.
Oversee payment assessments, and supplier performance, and conduct supplier audits.
Ensure adherence to contract KPIs and deliver regular performance feedback.
Represent the commercial team at monthly review meetings with all contractors (strategic and important partners) where we spend more than £5m over the life of the contract.
Work with other key stakeholders to ensure smooth contract transitions and adherence to commercial and legal standards during the contract lifecycle.
Liaison with other key subject matter experts across the business, i.e. finance, health and safety, and procurement, to ensure compliance with the contractual and commercial obligations.
Be a central point of contact for all operational portfolio leads, about any commercial or contractual issues
What we're looking for:
Expert understanding of contract management and supplier relationship management (SRM) and the principles of end-to-end commercial lifecycle management
Experience in the compilation of contracts, contractual design, and contract legal framework
Experience in enacting contract change control processes
Experience in managing the contract lifecycle with a supply chain
Significant experience in the commercial contracting and subcontracting field
Ability to plan, track, and forecast income and expenditure against relevant budgets, to deliver a value-for-money service whilst taking actions to mitigate any risks
Ability to analyse business information and formulate metrics that drive improvements
Good Communicator, both written and verbal
High Level of Microsoft Office Skills
Benefits
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/paternity/adoption pay
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
....Read more...
Administrative support - work experience programme
To undertake administrative tasks associated with the monitoring and delivery of the work experience programme, across both College campuses
To ensure appropriate Health and Safety forms and parental consent checks are completed prior to any work experience taking place
Monitor the Employability team inbox, respond and signpost as necessary
Update employer and student details on Navigate ensuring the data is correct and up to date
Pull reports from Navigate as required for the team
Perform monthly audits of Navigate to identify any gaps or issues with the data
Answer Navigate queries from Faculty teams (on completion of Navigate training)
Complete the DBS process for all placements requiring a DBS and all communication relating to this with students, employers and curriculum staff
Assist the Work Experience Officers with block week placement administration, chasing employers, students and parents for the correct information needed to progress the placement
Events
Assist the Work Experience team to deliver a programme of employability-related events across the academic year to include employability fairs, mock interviews, virtual work experience, employer talks, work-shops and volunteering opportunities
Research and source employers, send out invites, email/phone employers in the lead up to events and confirm attendance Collaborate with the Faculty teams, book appropriate rooms, ensuring successful delivery of the events and co-ordinate post-event feedback
Book refreshments or parking for events, and inform Reception of attendees, complete all necessary paperwork
Gather case studies from students and employers and work with the Marketing team to develop promotional activities to raise the profile of work experience opportunities
Attend college open day and employer events where there is an opportunity to engage with potential employers
Attend events as required such as mock interview and events alongside other members of the Employability team
Attend offsite visits to employers with another member of the Work Experience team as required
General Administration
Process stationery orders/ student travel requests for the Work Experience team
Send cross-college work experience communication at the request of the Head of Work Experience and Careers
Update handy guides and work experience leaflets as required
Book rooms for whole team and one-to-one meetings
Training:
Working towards the Business Administration Level 3 Standard
On the Job provided by the workplace
Off the Job provided by New College Swindon
Training Outcome:
Completion of Business Admin Level 3 Standard
Employer Description:Welcome to our vibrant, dynamic and innovative college. We are committed to providing the best teaching, learning, facilities, enrichment and development opportunities for all of our students. Our belief in ‘One College for Swindon’ gives all students in Swindon and the surrounding areas access to high quality teaching and learning. Whether you want to start your career, get a university place, secure a promotion or find a new hobby, we can help.Working Hours :9.00am- 5.00pm Monday and Thursday, 9.00am- 4.30pm on Fridays
52 week per year contractSkills: Customer care skills,Administrative skills,Team working,written and oral communication,manage own workload,Able to work flexibly,Safeguarding,Knowledge of T Levels and WEX,Audit and compliance,Working within time frames....Read more...
The replacement of filters
The checking and replacement of drive belts
Testing, inspection and minor repair of central battery systems
Testing and minor repair of emergency lighting systems
Testing of fire alarm systems
Minor lighting repairs to both internal and external installations
Legionella checks to hot and cold-water systems (eg temperature recording)
Reading of energy consumption meters
Assisting in the dosing of heating systems
Freeing, oiling and greasing of critical system components
Assisting with the inspection and testing of fume cupboards
Training:The training will block release to the Make UK site in Aston.Training Outcome:On completion of this apprenticeship, you may be able to progress into one of the following roles:
Maintenance engineer
With additional experience you could move into a:
Technical role
Team leader role
Employer Description:People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.Working Hours :Monday to Friday, 7 hours per day.
Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
Salvation Army HomesThe RoleImagine this…A young person has moved into West Farm. You’re there to check in, make sure the property is safe, and help them understand their tenancy. With your support, they don’t just keep their flat, they learn to sustain independence, manage challenges, and see a future beyond homelessness. As Tenancy Sustainment Officer, you’re the steady support who helps them develop and hold onto that hard-won independence.What you’ll be doing
Providing day to day administrative support to residents, managing rent enquiries and repair requests efficiently and professionally.Coordinating repairs with internal teams and external contractors, monitoring progress, and ensuring works are completed efficiently and within agreed timescales.Help residents move into safe, well-prepared accommodation.Support young people to understand their tenancy rights and responsibilities.Tackle challenges like rent arrears, anti-social behaviour, or property issues.Work with partners to find move-on housing options and prevent homelessness. What you’ll bringBlend essential experience and behaviours:Experience managing and interpreting numerical data, with strong attention to detail.Organised, resilient, and passionate about giving people the tools to thrive in independence.Empathy and patience to support young people facing multiple challenges.Knowledge of facilities management processes, including the coordination of repairs and maintenance services is desirable.Working Arrangements
Service based role at our West Farm Serviceoffering 18.75 hoursTravel may be required to attend professional meetings, team training sessions, and conferences.Our OfferIn return, we offer a competitive and supportive benefits package, including: 26 days annual leave plus bank holidays, increasing to 31 daysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championedClosing date: 22 August 2026 (please note we may close the vacancy early if we receive a large volume of applications)About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
Salvation Army HomesThe RoleWe’re looking for an enthusiastic and motivated Assistant Maintenance Surveyor to join our Asset Management team. This isn’t just another surveying role – it’s your chance to support meaningful change and help us deliver on our mission of Safe Homes. Transforming Lives.You will play a key role in supporting the delivery of our asset strategy across the London and South East region. Here’s what you’ll get involved with:Carry out property inspections and condition surveysSupport planned maintenance, repairs and capital investment projectsEnsure our homes meet building safety and regulatory standardsDeliver pre- and post-inspections of voidsLiaise with contractors to ensure high-quality deliveryContribute to asset performance reviews and technical reportingWork collaboratively with housing, repairs and compliance colleaguesSupport sustainability and energy efficiency improvementsEngage with vulnerable residents and our partners across supported housingThis is a hands-on role where visibility on sites and services is essential.What you’ll bringBlend essential experience and behaviours:A degree or HNC/HND in Building Surveying, Construction or similarExperience in property surveying or asset data collectionStrong communication skills and the ability to interpret technical detail clearlyUnderstanding of building regulations, housing standards and health & safetyWillingness to travel and be present on sites regularlyWe’re looking for someone motivated, values-led and keen to develop.Our OfferIn return, we offer a competitive and supportive benefits package, including:26 days annual leave plus bank holidays, increasing to 31 daysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championedClosing date: 04 September 2026 (please note we may close the vacancy early if we receive a large volume of applications)About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
Job duties include:
Over 5 or 6 years, you will study towards becoming a qualified accountant and during this time you will.
Gain practical experience and valuable skills whilst bringing your studies to life.
Be part of a team supporting the day-to-day operations and functions and get involved in interesting cases.
Use your insights and skills to analyse financial information and prepare statutory reports and documents.
Communicate with key stakeholders, such as Accountants and Solicitors on formal insolvency matters.
Gain knowledge and experience of dealing with limited companies in financial.
Distress from a wide range of industries and sectors.
Be predominantly based in our York office with a supportive team around you, occasionally working out on-site and in other offices.
What will we do? We’re a growing and ambitious company and we’re looking for people who can help shape our future. We’re committed to creating an inclusive environment where everyone can thrive.We do this by:
Supporting you to fast-track your career and achieve your professional qualifications.
Providing on-the-job training and exposure to a wide range of industries and experiences.
Regularly checking in to make sure you’re meeting your personal goals · Helping you grow by supporting you to learn new skills and build technical knowledge alongside your professional development.
Connecting you with other Apprentices who are at similar stages of their career so you can support each other as you progress through your studies.
Give you the opportunity to build your network across our Group through our Colleague Networks, which could involve building your connections with local communities by using your volunteering day or perhaps promoting our industries at local schools.
Providing a competitive salary and a flexible benefits package.
Training:Advanced Diploma - AAT Level 3 Advanced builds on the knowledge gained in the Foundation level. If you work in accounts or have studied accountancy before, you may be able to start at this level. You’ll learn complex accounting techniques, and master a number of accounting disciplines including financial processes, advanced bookkeeping, final accounts and ethical practices for accountants.
This level will encourage you to master more complex accounting principles in both Bookkeeping and Management Accounting. You’ll develop the technical skills to start, or progress, your career in accountancy and this will allow you to continue with your studies onto Level 4.
To pass this level you’ll need to study five units (also known as subjects), which are all mandatory. Four of the units are examined individually and there is also a synoptic assessment that you’ll take towards the end of the level, which incorporates the final two units as well as drawing on all of the other units you’ve studied at this level.
The areas you will cover include:
Advanced Bookkeeping.
Final Accounts Preparation.
Management Accounting: Costing.
Indirect Tax. Advanced Synoptic Assessment.
The Apprenticeship standard details the essential Knowledge, Skills and Behaviours that somebody would need to demonstrate to be a successful Assistant Accountant. This includes:
Business Awareness.
Ethics.
Communication.
Embracing Change and Problem Solving.
Apprentices will need to show they are competent in all the areas detailed in the standard when they take End Point Assessment. The Knowledge areas of the standard will typically be covered through completion of the AAT qualification. Skills and Behaviours are developed through workshops, e-learning, workplace training and practical experience provided ‘on-the-job’.Training Outcome:Everyone who joins starts as a apprentice - there is a clear pathway to manger and partner levels with support and training along the way. After complete your AAT Level, there are opportunities to progress to the next level.Employer Description:BTG is a leading UK advisory firm with a strong reputation in restructuring and insolvency. We invest heavily in early‑career talent, offering real responsibility, structured training, and long‑term career development.Working Hours :37.5 Hours per week. Monday to Friday, 9:00am - 5:30pm.Skills: Communication skills,Attention to detail,Problem solving skills,Number skills....Read more...
Salvation Army HomesThe RoleAre you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player and manager who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in?If so, Salvation Army Homes has an exciting opportunity for Customer Services Assistants to join our Customer Services team.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement.What you’ll be doingThe Customer Services Assistant will deliver an efficient and effective multi-channel customer service experience by:Handling customer enquiries via telephone.Responding to emails in a professional and timely manner.Assisting customers through web chat services.Managing written correspondence and providing accurate information and advice.Resolving enquiries at the first point of contact wherever possible, ensuring a high standard of customer service.What you’ll bringBlend essential experience and behaviours:Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Understand or learn about community resources and organisations that can help our clientsWorking Arrangements
This is a hybrid position based in Bolton, with 28 hours per week worked over five days, Monday to Friday, with flexible core working hours to support work-life balance.The postholder must be able to travel and work within Bolton.Our OfferIn return, we offer a competitive and supportive benefits package, including:26 days annual leave plus bank holidays, increasing to 31 daysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championedClosing date: 21 August 2026 (please note we may close the vacancy early if we receive a large volume of applications)About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
Salvation Army HomesThe Role We are seeking an experienced and commercially astute Corporate Procurement Manager to develop and lead the delivery of our procurement strategy and ensure that every pound spent delivers maximum value for our customers, colleagues and communities. This is an exciting opportunity for a procurement professional who combines strong technical expertise with a collaborative and customer-focused approach. You will play a key role in supporting the organisation's strategic objectives by ensuring compliant, efficient and value-driven procurement activity across a diverse range of goods, services and contracts. Working closely with budget holders, operational teams and suppliers, you will drive best practice procurement, strengthen contract management arrangements and promote a culture of accountability, transparency and continuous improvement. What you’ll be doing
Develop, implement and continuously improve the organisation's procurement strategy. Lead procurement exercises from planning through to contract award, ensuring compliance with legislation and organisational policies. Provide expert advice and guidance on procurement regulations, governance and best practice. Support the delivery of social value objectives through procurement activities.Partner with colleagues across the organisation to understand business needs and develop procurement solutions.Identify opportunities to achieve efficiencies, reduce costs and improve service quality. What you’ll bring Blend essential experience and behaviours: Significant experience of managing procurement activity in a complex organisation. Strong knowledge of housing, public sector or regulated procurement requirements. Specifically, the Procurement Act 2023. Ability to interpret and apply procurement legislation and governance requirements.Strong project management and organisational skills.Excellent communication and stakeholder management skills. Working Arrangements This is a hybrid or home working role, dependent on location. Travel to London and Bolton offices and schemes across the country will be required occasionally. Our Offer In return, we offer a competitive and supportive benefits package, including: 26 days annual leave plus bank holidays, increasing to 31 days Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championed Closing date: 07 September 2026 (please note we may close the vacancy early if we receive a large volume of applications)About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
The RoleWe are looking for a proactive and dedicated deputy manager, on a 12 month fixed term contract, to help deliver the goals and vision of our high standard supported accommodation service. The service is for 16–24-year-olds who have either experienced homelessness or are moving on from a children’s home setting.The deputy manager will support the service manager in creating and maintaining the necessary structures and culture, to allow the young people and staff team to thrive.What you’ll be doing
Support the staff team in creating a young person centred, transparent and affirmative culture.Drive forward on the many plans/goals within the service, e.g. co-production, Advantaged Thinking etc.Work with key partners and stakeholders including the Foyer Federation and the Salvation Army Church.Ensure the service is compliant with all internal and external procedures/expectations/obligations, including the OFSTED.Be part of a 24/7 – 365 day on-call rota.What you’ll bring
An understanding of supported accommodation and/or youth homelessness.Experience leading within a multi-disciplinary team and/or managing/supporting staff in the fulfilment of their roles.An Advantaged Thinking and trauma informed approach to the support of young people.A strong sense of values and purpose, that aligns with SPIRE, Salvation Army Homes’ values.Ability to work independently and take the lead on projects that contribute towards the services delivery plan.Working ArrangementsThe role is primarily based at the Merriweather site, though as we operate two sites, there may be occasion to work at our Preston Foyer site. The post is principally Monday-Friday, though some weekend and/or evening work may be required, as per needs of the service.Our OfferIn return, we offer a competitive and supportive benefits package, including:26 days annual leave plus bank holidays, increasing to 31 daysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championedClosing date: 12 September 2026 (please note we may close the vacancy early if we receive a large volume of applications) About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
The RoleWe're looking for an exceptional Senior Executive Assistant to provide high-level executive support to our Chief Executive Officer and Executive Management Team. This is a pivotal role at the heart of the organisation, ensuring the smooth running of executive operations while coordinating key projects, meetings and stakeholder engagement.You'll be a trusted partner to the CEO, managing competing priorities with discretion, professionalism and excellent organisational skills. Working closely with senior leaders, Board members and external stakeholders, you'll help ensure our leadership team can focus on delivering our strategic priorities and making a positive difference to the people we serve.What you'll be doing- Manage the CEO's complex diary, priorities, travel and executive administration.- Support Board and Committee administration, working closely with the Company Secretary.- Coordinate conferences, strategy events and senior stakeholder visits.- Build effective relationships with Board members, The Salvation Army and external partners.- Provide project support across strategic and cross-organisational initiatives.- Handle sensitive and confidential information with absolute professionalism.What you'll bring- Significant experience providing executive support at senior leadership or Executive Team level.- Exceptional organisational skills with the ability to prioritise competing demands.- Excellent communication and relationship-building skills with a wide range of stakeholders.- Outstanding attention to detail, discretion and sound judgement.- Strong Microsoft 365 skills, including Outlook, Word, Excel, PowerPoint and SharePoint.- A proactive, adaptable and collaborative approach, with a commitment to our values and mission.- Experience within housing or the charitable sector would be advantageous.Working ArrangementsThis is a hybrid role with regular attendance at our London office with monthly travel to regional offices and events across England. Flexibility is required, including occasional evening or weekend meetings.Our OfferIn return, we offer a competitive and supportive benefits package, including:- 26 days annual leave plus bank holidays, increasing to 31 days- Westfield Healthcare Cash Back Plan- Employer pension contributions of up to 6%- Enhanced family leave and occupational sick pay- Paid volunteering days- Cycle to Work Scheme- Discounted private medical insurance- Learning and development opportunities- A supportive, inclusive culture where everyone can thriveApply nowIf you're an experienced Executive Assistant who thrives in a fast-paced environment, has a sense of humour and is confidential and approachable, Lynne (CEO) would love to hear from you.Interviews for the role will be taking place on Friday 4 September at the Salvation Army THQ in London.(Please note we may close this vacancy early if we receive a high volume of applications)About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
Salvation Army HomesThe RoleWe are looking for an engaging support worker to inspire social inclusion and develop independent living skills for homeless young women with complex needs in West London. Reporting to the service manager, you will play a key role in providing safety, support and guidance within an accommodation-based setting.This is an opportunity to safeguard vulnerable young people and help create positive opportunities for them. Through key working and partnership working with multiple agencies involved in their care, you will support young women at risk to develop essential life skills, access new experiences, and achieve full and meaningful lives.What you’ll be doing
Provide effective support to homeless young women in an accommodation-based setting.Promote and develop independent living skills, supporting young women to achieve successful move-on outcomes.Work collaboratively with multiple agencies involved in the care and support of young people.Help maintain a safe home environment and ensure compliance with OFSTED regulations and service requirements.Contribute to the successful delivery of the local authority contract, supporting organisational objectives and key performance indicators (KPIs) relating to efficiency, quality, and customer service standards.What you’ll bring
Relevant experience in housing, support work, health and social care, or a related field.Strong communication, interpersonal and stakeholder management skills.Experience of housing management and delivering effective support services.A values-driven approach aligned with our mission and organisational objectives.Ability to work in a trauma-informed way, recognising and responding to the impact of trauma.Understanding of, and experience working within, psychologically informed environments.Ability to build positive and professional relationships with young people, colleagues and external partners.Working Arrangements
Service-based role operating on a 12-week rolling rota, including some evening and weekend shifts. The role also includes shared on-call duties as part of a team of 10. Dashwood House is a 24-hour service.Travel may be required to attend professional meetings, team training sessions, and conferences.The postholder must be able to live and work within Greater London.Our OfferIn return, we offer a competitive and supportive benefits package, including:26 days annual leave plus bank holidays, increasing to 31 daysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championedClosing date: 17 August 2026 (please note we may close the vacancy early if we receive high volume of applications)About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
Salvation Army HomesThe RoleSalvation Army Homes is an organisation that provides a range of housing and support services to vulnerable people. Our aim is to support people in achieving their full potential. Having secured a new contract, we are currently going through a period of change and have a vacancy for a Complex Needs Support Worker at South West Surrey Refuge.We are looking for an enthusiastic, passionate, and caring person to support survivors of domestic abuse who face multiple challenges, such as physical health issues, mental health conditions, and substance misuse. This is an opportunity to safeguard survivors of domestic abuse and create positive opportunities for them, helping to restore their skills and confidence and support them in moving towards independence.What you’ll be doing
Provide effective, trauma-informed support through teamwork in an accommodation-based setting.Promote and develop independent living skills, supporting women to achieve successful move-on outcomes.Work collaboratively with multiple agencies involved in the care and support of women and their children.Help maintain a safe home environment and ensure compliance with regulatory and service requirements.Contribute to the successful delivery of the local authority contract, supporting organisational objectives and key performance indicators (KPIs) related to efficiency, quality, and customer service standards.What you’ll bring
Relevant experience in housing, support work, health and social care, or a related field.Relevant experience working with people with complex needs.Strong communication, interpersonal, and stakeholder management skills.A values-driven approach aligned with our mission and organisational objectives.The ability to work in a trauma-informed way, recognising and responding to the impact of trauma.An understanding of, and experience working within, psychologically informed environments.The ability to build positive and professional relationships with survivors of domestic abuse, colleagues, and external partners.Working Arrangements
This is a service-based role working Monday to Friday during office hours, with occasional evening and weekend shifts. The role also includes shared on-call duties as part of the team.Travel is required to attend professional meetings, team training sessions, and conferences.Please Note: This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).Our OfferIn return, we offer a competitive and supportive benefits package, including:26 days annual leave plus bank holidays, increasing to 31 daysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championed Closing date: 21 August 2026 (We will be interviewing candidates throughout the time the advert is live, so early applications are encouraged)About The CompanyAbout UsFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
Salvation Army HomesThe RoleSalvation Army Homes is an organisation that provides a range of housing and support services to vulnerable people. Our aim is to support people in achieving their full potential. Having secured a new contract, we are currently going through a period of change and have a vacancy for a Minoritised Women Support Worker at South West Surrey Refuge.We are looking for an enthusiastic, passionate, and caring person to support survivors of domestic abuse who face multiple challenges specific to minoritised communities. This is an opportunity to safeguard survivors of domestic abuse and create positive opportunities for them, helping to restore their skills and confidence and support them in moving towards independence.What you’ll be doing
Provide effective, trauma-informed support through teamwork in an accommodation-based setting.Promote and develop independent living skills, supporting women to achieve successful move-on outcomes.Work collaboratively with multiple agencies involved in the care and support of women and their children.Help maintain a safe home environment and ensure compliance with regulatory and service requirements.Contribute to the successful delivery of the local authority contract, supporting organisational objectives and key performance indicators (KPIs) related to efficiency, quality, and customer service standards.What you’ll bring
Relevant experience in housing, support work, health and social care, or a related field.Relevant experience working with people from minoritised backgrounds.Strong communication, interpersonal, and stakeholder management skills.A values-driven approach aligned with our mission and organisational objectives.The ability to work in a trauma-informed way, recognising and responding to the impact of trauma.An understanding of, and experience working within, psychologically informed environments.The ability to build positive and professional relationships with survivors of domestic abuse, colleagues, and external partners.Working Arrangements
This is a service-based role working Monday to Friday during office hours, with occasional evening and weekend shifts. The role also includes shared on-call duties as part of the team.Travel is required to attend professional meetings, team training sessions, and conferences.Please Note: This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).Our OfferIn return, we offer a competitive and supportive benefits package, including:26 days annual leave plus bank holidays, increasing to 31 daysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championedClosing date: 21 August 2026 (We will be interviewing candidates throughout the time the advert is live, so early applications are encouraged)About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
A standout CRM & Retention Manager opportunity for a lifecycle marketing specialist ready to own retention as a genuine revenue channel, not just execute campaigns.A female-founded, purpose-driven intimates brand is hiring a CRM & Retention Manager to take full ownership of retention and lifecycle marketing as a core commercial channel. This is a scaling, mission-led ecommerce business that is redefining everyday intimate essentials for a new generation — combining a bold brand narrative with a real commitment to reducing the environmental footprint of everyday garments. The CRM & Retention Manager will sit at the heart of the customer experience, with direct accountability for lifetime value, repeat purchase rate and retention performance.This is a role with real autonomy and progression on offer. It is ideal for someone who has already run CRM end-to-end and is now looking for greater ownership, commercial impact and a clear path to grow within a fast-moving team.The Role at a GlanceReporting to the Ecommerce Director, you will own the CRM channel from strategy through to execution and reporting. You will treat email, SMS and loyalty as owned revenue channels in their own right, building the lifecycle journeys, segmentation and testing roadmap that drive measurable, incremental growth.What You'll OwnThe CRM channel as a core revenue driver, with accountability for retention, LTV and repeat purchase rateEnd-to-end lifecycle journeys (welcome, post-purchase, winback, replenishment, browse abandon) underpinned by a clear testing roadmapAdvanced segmentation and personalisation, ensuring the right message reaches the right customer at the right momentThe campaign calendar across email and SMS, aligned to trading moments and product launchesList growth strategy, including on-site opt-in optimisation, acquisition flows and subscriber healthEmail deliverability end-to-end: sender reputation, list hygiene, suppression management and inbox placementSMS as a first-class owned channel with its own strategy, automation flows and performance targetsThe loyalty programme strategy, including points, VIP tiers, referral mechanics and re-engagementThe CRM and martech stack, from platform evaluation through to implementation oversight and optimisationCohort analysis, LTV modelling and CRM dashboards that translate data into actionable growth opportunitiesRelationships with external agencies, freelancers and platform vendors, owning scope, briefing and QAWhat You'll BringA strong foundation in CRM and lifecycle marketing, with proven experience owning CRM as a revenue channel rather than simply running campaignsHands-on experience with email and SMS platforms such as KlaviyoA solid grasp of email deliverability best practice and list health managementA track record of growing a CRM subscriber base, not just maintaining oneConfidence working with data — comfortable with cohort analysis, LTV modelling and building reports that shape strategic decisionsFamiliarity with martech evaluation and platform management; you know what good looks like and can advocate for the right stackExperience managing loyalty and retention programmesA commercial mindset focused on measurable growth, plus the drive to take ownership in a small, fast-paced teamWork PermissionsYou must have the right to work in the United Kingdom. [Placeholder — sponsorship status was not specified in the brief. Please confirm whether visa sponsorship is available so this section can be finalised.]Benefits & Perks25 days' holiday plus bank holidaysPension with 4% employer contributionPrivate medical insurance with Bupa Select, plus life insuranceSalary sacrifice dental insuranceQuarterly product allowance and monthly team lunchesTraining, development and personal enrichment opportunities, plus volunteering daysHybrid working (three days in the London office)Why This Is a Career Worth BuildingRetention and lifecycle marketing have moved from a back-office function to one of the most commercially valuable disciplines in modern ecommerce. As acquisition costs climb, brands that retain and grow their existing customers win — and the professionals who can prove that impact are in high demand. This CRM & Retention Manager role offers genuine channel ownership, board-level visibility of your numbers, and the chance to shape retention strategy for a brand with a clear sense of purpose. For an ambitious lifecycle marketer, it is a platform to grow into senior CRM and retention leadership.This CRM & Retention Manager opportunity in London is brought to you by The Opportunity Hub UK — connecting talented professionals with career-defining roles.....Read more...
