Actively contribute to research studies by providing engagement and support to participants, assisting in data collection, and study tasks under the guidance of the M & E team (full training will be provided
Project managing smaller research projects and managing discrete workstreams within larger studies
Provide comprehensive administrative support for research projects, including scheduling and booking meetings and coordinating timelines with the team
Attend meetings with M & E team members where requested, minute taking and producing action logs
Maintain accurate and organised documentation of research activities, records and communications and document on the CRM system where necessary
Facilitate effective communication between the participant and M & E team members
Work with the communications team to engage with the website, social media and members to share news of research studies
Communicate findings through reports, presentations, and social media
General duties
Contribute to the wider development of the organisation, contribute to staff meetings and work harmoniously with colleagues and external partners, supporting others in their work
Understand and promote the priorities, activities and best interests of the organisation, and of the voluntary and community sector in Walsall
Participate in regular supervision and personal reviews
Engage in training and continuously seek to develop self and refresh knowledge in relation to the job
Treat with confidentiality any information about any organisation, its staff, trustees or clients that is sensitive, personal or private
Be aware of and always adhere to the organisation’s policies and procedures, including the organisation’s equal opportunities policies and with due regard for health and safety
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:There will be a permanent position available for the right candidate.Employer Description:One Walsall provides infrastructure and support for the borough’s voluntary and community sector organisations, and brokerage for people seeking volunteering roles. We are an independent charity providing support to help local voluntary and community organisations develop and sustain their activities and engage residents in voluntary action. We are a small, energetic team committed to our aim of supporting a strong voluntary and community sector and inspiring local social action.Working Hours :Monday to Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Store Manager – Exciting New Opportunity!
Location: Knutsford
Salary: £36,000 to £38,000+ Bonus + Excellent Benefits
We're delighted to partner with a fantastic brand in search of a passionate and driven Store Manager to lead their new store. This is an incredible chance to shape a brand-new store, offering premium products and crafting an exceptional shopping experience for our customers.
What You’ll Be Doing
As the Store Manager, you will:
Take charge of daily operations, ensuring the store’s overall success
Drive sales and exceed targets with dynamic leadership and deep product expertise
Lead, coach, and nurture a high-performing team to unlock their full potential
Ensure the store meets visual merchandising standards, creating an inviting atmosphere
Deliver excellent customer service that embodies our brand’s values
Regularly assess store performance, pinpoint opportunities, and implement improvements
Manage stock levels meticulously, ensuring inventory accuracy
Collaborate with other Store Managers and head office to exchange best practices
Uphold Health & Safety standards and oversee cash handling procedures
Are You the Right Fit?
We're looking for someone who has:
3+ years of experience in retail management
A passion for home furnishings and design
Strong leadership and motivational skills, inspiring teams to achieve
A commercially minded approach, motivated to meet and exceed sales targets
Excellent communication skills to connect with customers and colleagues alike
Adaptability to thrive in a fast-paced environment
A commitment to providing outstanding customer service
What’s In It for You?
Competitive salary package
25 days’ holiday + public holidays
Company pension scheme and private healthcare
Generous product discounts
Cycle to work scheme and a paid volunteering day
Opportunities for continuous growth and career advancement
If you're ready to take on a fresh and exciting challenge with a rapidly expanding company, we’d love to hear from you! Apply today to become part of something extraordinary.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Store Manager – Exciting New Opportunity!
Location: Knutsford
Salary: £36,000 to £38,000+ Bonus + Excellent Benefits
We're delighted to partner with a fantastic brand in search of a passionate and driven Store Manager to lead their new store. This is an incredible chance to shape a brand-new store, offering premium products and crafting an exceptional shopping experience for our customers.
What You’ll Be Doing
As the Store Manager, you will:
Take charge of daily operations, ensuring the store’s overall success
Drive sales and exceed targets with dynamic leadership and deep product expertise
Lead, coach, and nurture a high-performing team to unlock their full potential
Ensure the store meets visual merchandising standards, creating an inviting atmosphere
Deliver excellent customer service that embodies our brand’s values
Regularly assess store performance, pinpoint opportunities, and implement improvements
Manage stock levels meticulously, ensuring inventory accuracy
Collaborate with other Store Managers and head office to exchange best practices
Uphold Health & Safety standards and oversee cash handling procedures
Are You the Right Fit?
We're looking for someone who has:
3+ years of experience in retail management
A passion for home furnishings and design
Strong leadership and motivational skills, inspiring teams to achieve
A commercially minded approach, motivated to meet and exceed sales targets
Excellent communication skills to connect with customers and colleagues alike
Adaptability to thrive in a fast-paced environment
A commitment to providing outstanding customer service
What’s In It for You?
Competitive salary package
25 days’ holiday + public holidays
Company pension scheme and private healthcare
Generous product discounts
Cycle to work scheme and a paid volunteering day
Opportunities for continuous growth and career advancement
If you're ready to take on a fresh and exciting challenge with a rapidly expanding company, we’d love to hear from you! Apply today to become part of something extraordinary.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
This is a fantastic opportunity to join a world-renowned company, learn first-hand from industry-experts and build the foundations of your new career right here in the North-West. At Bank of America, you can expect:
To join an exceptional and supportive team, working alongside colleagues from around the globe.
Extensive career mobility opportunities and dedicated resources to support your on-going development and future career planning.
High-performance to be rewarded.
Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
The Team
Global Operations is the engine room for multiple lines of business, including Global Markets and Global Banking.
The operational services that we provide make a significant difference to our clients; from smooth onboarding and account opening through to trade confirmation and settlement. Timely and accurate trade reporting, alongside our escalation and risk management is essential in meeting Bank of America’s regulatory obligations.
The operational knowledge and query resolution that we provide to Trading, Sales, Finance, Risk and Legal teams give rise to interesting interactions with internal stakeholders every day and the ideas we provide to our Technology team through our operational excellence initiatives help drive innovative strategies and solutions to minimise risk and increase efficiency.
As an apprentice, your key tasks and responsibilities may include but are not limited to:
Gain front to back understanding of the businesses being supported and building relationships with key internal partners including Technology, Finance, Risk, Front Office and other Operational teams
Build and manage relationships with clients and external service providers
Understand the front to back processes within the team and the associated risks and controls
Contribute to the daily processing of the trade lifecycle across a wide range of financial products
Contribute to the production and analysis of performance metrics
Engage in the continuous improvement of the end to end operating environment
Essential competencies:
A clear motivation for the Operations division and a thirst for knowledge and understanding of the business
Problem solving and analytical skills
Capacity to learn quickly
Demonstrates integrity and ethics by earning other’s trust and respect through consistent honesty and professionalism in all interaction
Training Outcome:Upon successful completion, we offer a range of career options.Employer Description:Here at Bank of America, we’re developing innovations in emerging fields like virtual reality, artificial intelligence and machine learning. Through our cutting-edge projects and prototypes, we help all kinds of businesses to access finance more safely, rapidly and globally than ever. And, we support our people while they make the world of technology better, too.Working Hours :Monday - Friday 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Supporting operational delivery of the Carer Support Fund
Organising stationary deliveries and other ad hoc office supplies
Updating internal noticeboards around the office
Desk set ups for new starters and other onboarding tasks for new starters
Co-ordinating events, including booking meeting rooms and ordering lunch
Facilities building checks
Ensuring our colleagues have the tools to deliver their role well
Support the departments (Casework, Carer Engagement and Senior Management) with any ad-hoc duties
Handling telephone and email communication with customers
Greeting visitors and managing signing in requirements
Creating accurate reports and documents
Managing stationery and ordering supplies
Maintaining the information database
Performing general office duties (filing, photocopying, preparing documents)
Other ad-hoc support
Partnerships and Communications:
Excellent people and relationship building skills are essential
A professional manner
Good organisational and administrative skills
The ability to work well in a team
Willing to learn and committed to continuous improvement
Competence in Microsoft Office
General Responsibilities
To adhere, develop and implement Trafford Carers Centre policy portfolio, including Equal Opportunities, Code of Conduct, Health and Safety and Disclosure of Information Policies.
To work with the CEO and senior team to maintain the quality standards system.
To accept supervision from the Chief Executive Officer.
To undergo training and development as is necessary to maintain appropriate performance in the post.
To attend all staff, trustee meetings and organisational events such as the AGM and open days as required.
To keep records and statistics for effective monitoring of the service, ensuring that all files and information are kept in accordance with Trafford Carers Centre’s policy on confidentiality and data protection.
In accordance with the Health and Safety at Work Act 1974, to take care of your own health and safety at work and any ‘staff’ you support in addition to clients and visitors you are working with.
To undertake any other reasonable tasks consistent with the grade and purpose of the post.
Training Outcome:We hope to maintain employment following completion of the apprenticeship to offer a permanent position as a business administrator.Employer Description:Trafford Carers Centre is an independent charity that supports unpaid carers; people who provide informal care to a family member, friend or neighbour.
Through Trafford Carers Centre unpaid carers can access a statutory carers assessment alongside receiving support, information and advice.
The service delivers a large carer engagement programme that provides health checks, counselling, peer support groups, activities, events and volunteering opportunities.
Trafford Carers Centre works in partnership with Trafford Council, Trafford’s Integrated Care Partnership, Trafford Community Collective and a number of VCSFE organisations to support identification and meet carers needs in Trafford.Working Hours :Monday - Friday, 9.00am - 4.30pm.
Occasionally you may be asked to work outside office hours, time off in lieu will be provided on these occasions.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Non judgemental,Caring & compassionate nature,Enthusiastic,Willingness to learn,Organised,Reliable....Read more...
As Corporate Trainer you will be responsible for designing, developing, and delivering high-quality training programmes for internal teams, with a particular focus on customer service training and management development. This role will ensure employees are equipped with the skills and knowledge to perform effectively and support the company’s overall business objectives. This position is a full time, permanent position, working for our client on the outskirts of Stratford upon Avon. The role is hybrid (2 days in the office) and there are lots of excellent benefits offered too.
As Corporate Trainer, you be responsible for:
Designing and delivering engaging training sessions for customer service teams and management staff
Facilitate interactive and impactful training workshops, both in- person and virtually, to ensure knowledge retention and engagement
Adapt facilitation style to suit different audiences, learning styles, and business needs
Use a range of training methods, including workshops, coaching, and e-learning
Provide one-on-one coaching and mentoring to employees when needed.
Utilising the Learning Management System (LMS) to create, manage, and deliver training content
Maintain accurate training records within the LMS, ensuring
compliance and tracking employee progress
Leverage the LMS to streamline training delivery and record- keeping
Monitor learning progress through the system
Assessing training needs by working closely with department heads and key stakeholders
Measure the effectiveness of training programmes and make improvements as required
Enhance the knowledge, skills, and confidence of employees in customer service and management roles
Support the ongoing development of training materials and resources
Ensuring training programmes align with business goals and improve overall performance
Continuously develop and refine training content to meet evolving business needs
Introduce new methods to enhance training effectiveness
As Corporate Trainer, you must be/have:
Proven experience in designing and delivering training within a business environment
Strong facilitation skills, with the ability to engage, motivate, and adapt to different learning styles
Expertise in customer service training and management development
Experience delivering both in-person and virtual training sessions
Knowledge of instructional design principles and adult learning methodologies
Experience in using Learning Management Systems (LMS) to create courses, track progress, and generate reports
Excellent communication and interpersonal skills
Ability to manage multiple training initiatives simultaneously
What’s in it for you?
Very flexible hybrid working
Annual discretionary bonus up to 10%
25 days holiday with option to buy sell holiday (up to 10 days annual leave)
Access to voluntary benefits including private medical insurance, cycle to work scheme, subsidised gym membership
Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
Pension scheme up to 8% employer contribution
Access to reward & discount platform
Wellbeing initiatives
Volunteering day
....Read more...
Join one of the UKs leading providers of insurance and legal services, trusted by major insurers, brokers, and MGAs to deliver fully outsourced claims solutions. This forward-thinking company combines deep insurance knowledge with legal expertise to offer an exceptional claims journey for every customer. Their success is built on long-standing partnerships, a strong team culture, and a commitment to employee growth and wellbeing all underpinned by five core values that shape everything they do.
My client is looking for an experience RTA legal Executive to conduct litigated and non-litigated personal injury claims where the value is up to £25,000 in an efficient and proactive manner up to a successful conclusion.
Key Duties & Responsibilities
- Proactively and efficiently run a caseload that will consist of OIC and MOJ RTA claims with the intention of maximising damagers for our client by considering and pursuing all relevant heads of loss.
- To identify and flag vulnerable clients from the outset and flag any vulnerability on the system, accurately record why those vulnerabilities have required extra time, care, and attention when you speak to the client.
- To obtain all relevant and necessary evidence (medical or otherwise) to establish liability and value quantum ensuring that you follow departmental practice of which agency to instruct.
- To carry out due diligence of your clients at key stages in the case and ensure clients are fully warned about fraud and fundamental dishonesty at key stages using standard letters and processes in our system.
- Instruct Counsel, attend conferences, Court hearings, JSMs etc, when necessary either in person or remotely
- To ensure clear and unequivocal instructions are obtained from any relevant lay and/or Litigation Friend and/or insurance clients and that they are fully documented.
- Achieve and exceed various targets set in relation to WIP, fee income, settlements, closure and issuing.
- To ensure clients are kept informed and up to date on a regular basis throughout the life of the claim by proactive communication.
- To ensure that correct retainers and rates are sent to the client, that costs estimates are updated annually, and retainer rates reviewed regularly.
- To ensure that all evidence is closely scrutinised and stressed checked and cross referenced to all other evidence of both the Claimant and Defendant for inconsistencies.
- Discuss liability and/or quantum offers with the relevant parties, making use of the telephone rather than letter whenever possible to build a stronger client rapport.
- To assist with any internal projections or mentoring of staff that your manager or HOD deems appropriate for you to assist with.
Experience & Knowledge
- A Solicitor, ILEX qualified or file handler of substantial experience of running their own caseload within the personal injury field.
- A proven track record of running your own successful caseload ideally within a claimant personal injury environment.
- A good working knowledge of the CPR, relevant case law and legislation as well as experience of progressing claims in a timely manner in accordance with the CPR.
- To understand the Intermediate Track Fixed Fee regime introduced in October 2023.
- The ability to liaise and build up a rapport by using effective communication with all external agencies during the life of a claim including medical agencies, investigators, barristers etc.
- Good IT skills with a sound working knowledge of VF or a similar case management system and essential MS Office knowledge.
Benefits
25 days' holiday per annum
Holiday buy and sell scheme
Hybrid working model (in relevant role)
2 x Volunteering days to support charitable initiatives
Matched Giving up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan claim back dental / physio / optical appointments
My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Funded driving theory test (in relevant role)
Active network of Wellbeing Champions providing mental health support
Training and development opportunities
Funded social events to connect with your colleagues
Dress for your day policy
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
Field Based - Road Tanker Inspector – Midlands location –Total package circa £45,000 with a basic salary of up to £40,000 plus a strong benefits package Are you an engineer with a NVQ level 3 in an engineering discipline alongside experience of maintaining, servicing, or inspecting road tankers or similar vehicles? Are you interested in a career with a huge test, inspection and certification company with over a hundred and fifty years of history? You will be rewarded with an extensive benefits package and substantial training invested in you within the first 12 months. In addition, you will receive a basic of up to £40,000 with 10% contributory pension, yearly bonus and a variety of other benefits Our client is an industry leader, with a team of experts completing the most thorough assessments around the needs of their customers. They are focused on keeping the tankers on the road, and making sure they safe and complaint. We are recruiting for a Road Tanker Inspector to join their team. This is a field-based role, with candidates will ideally located in Staffordshire, the West Midlands or Birmingham. What will I be doing? As Road Tanker Inspector, you will work on your own or as a member of a team to carrying out inspections on road tanker vehicles, ensuring that they meet the relevant regulations. The role will involve travel to client sites, in which there will be a requirement for further travel and some overnight and overseas trips. You will: • Prepare equipment, carry out inspections and minor maintenance on a variety of road tanker vehicles and associated machinery• Liaise with and advise customers on their inspections, any issues and any recommendations• Complete all works in a timely manner; this includes all reports and administration• Follow standards and procedures and complying with all legal regulations and health and safety standards• Help to prolong the life of road tankers by spotting any potential defects as early as possible • Always provide an exceptional level of customer service, whilst representing our brilliant company professionally • If you are successful, you will be provided with full training which includes theoretical and practical components, to ensure you can complete your role to the best of your ability! As part of the team, you will get: • A salary starting at £39,000 - £40,000 and rising to £44,619 upon completion of training plus 12 months experience• Company Pension scheme• Annual salary review• A 3-6 month modular training programme with ongoing development opportunities• Your own company van and all tools provided• Over time opportunities available• Electric Vehicle salary sacrifice scheme• Discounts and savings via our employee benefits portal• Health and wellbeing support via our Employee Assistance Programme• Companywide volunteering scheme• Guaranteed fundraising support for your chosen charity Experience required • A NVQ Level 3 engineering qualification in an relevant subject• Hands on experience servicing, repairing, or inspecting larger vehicles (ideally road tankers, but this is not essential)• A basic understanding of ADR, PSSR, and CDG regulations (desirable)• The ability to communicate complex and technical problems with ease • A full driving license• A flexible approach to work and travel • A good level of IT and literacy skills in order to complete detailed customer reports• Road tankers, Heavy goods vehicles, Army, RAF or other forces with larger vehicles, HGVs, , Inspector Field Based - Road Tanker Inspector – Midlands location –Total package circa £45,000 with a basic salary of up to £40,000 plus a strong benefits package....Read more...
As Management Accountant you will be leading member of a small but dynamic finance team responsible for producing accurate and timely management accounts, forecasts and insight to support the business achieve its financial targets. The role requires a strong understanding of legislation based business models and financial modelling, challenging financial assumptions whilst building and maintaining strong internal relationships with Operations. This is a key role in the finance team with significant responsibility and scope to develop. This position is a full time, permanent position, working for our client on the outskirts of Stratford upon Avon. The role is hybrid (2 days in the office) and there are lots of excellent benefits offered too.
As Management Accountant, you be responsible for:
Management Accounts
Ownership and regular updating of lead schedules to support month-end close process
Processing monthly revenue and cost journals to ensure accurate financial results are reported in line with the monthly timetable
Reconciling actual invoiced costs with operational cost models
Producing insightful financial performance reports with key revenue and cost drivers
Presenting financial performance to Operations highlighting trends and variances to support the business achieve its financial targets
Forecasts and Budgets
Working with Operations to prepare monthly forecasts and annual budgets with supporting narrative, assumptions and variances
Preparing high level forecasts and scenarios based on key metrics
Attending Operational strategy meetings and ensuring decisions are made with full understanding on financial impact
Owning and updating relevant weekly cash forecast schedules
Financial Analysis
Working with Operations to prepare monthly forecasts and annual budgets with supporting narrative, assumptions and variances
Preparing high level forecasts and scenarios based on key metrics
Attending Operational strategy meetings and ensuring decisions are made with full understanding on financial impact
Owning and updating relevant weekly cash forecast schedules
Other
Timely, accurate completion of monthly control account reconciliations and pro-active resolution of queries
Supporting Accounting Services to ensure invoices are processed accurately and timely, queries are resolved and working capital is maximised
Supporting delivery of key finance projects and providing technical advice where required
Assisting the annual year-end audit with the production of audit evidence and explanations
Periodically reviewing and updating process documents
Highlighting process improvements and working alongside Operations and Finance to implement changes
Becoming subject expert in a number of areas and sharing knowledge across the team
As Management Accountant, you must be/have:
At least 3 years’ experience working in a management accounting role in a multi business unit organisation
Possess an enquiring and commercial mindset with ability to understand business models and see the big picture
Confident at operating and communicating at all levels of the Company, Division and Group
Solid understanding of all key financial and system processes i.e. customer billing, credit control, purchase invoice processing and payment, month end accounting and reporting
Experience of using core functionality of an accounting application such as Microsoft Business Central
Experience of using excel based querying and reporting software to extract data and present insightful financial information
Confident at using advanced functionality in MS Office applications (Outlook, Teams, Excel, Powerpoint)
Strong work ethic, positive can-do attitude and pro-active problem solver
High level of professionalism and awareness of processing confidential information
Qualifications
Essential: Finalist / Qualified ACA, ACCA or CIMA
Desirable: Educated to degree level with 1st or 2:1 qualification
Full UK driving license
What’s in it for you?
Salary: up to £45,000 + 15% bonus
Very flexible hybrid working
Annual discretionary bonus up to 10%
25 days holiday with option to buy sell holiday (up to 10 days annual leave)
Access to voluntary benefits including private medical insurance, cycle to work scheme, subsidised gym membership
Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
Pension scheme up to 8% employer contribution
Access to reward & discount platform
Wellbeing initiatives
Volunteering day
....Read more...
Are you a skilled Project Manager ready to lead innovative software delivery projects? We’re offering a fixed-term opportunity until September 2026 with a salary of up to £59,000 (DOE), plus benefits – based in Cambridge or remotely with some travel.About Arcus:Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With our people at the core of everything we do, we don’t want people to ‘fit in’, diversity and difference are essential to creativity. We want people to thrive in our open and collaborative environment and be an integral part of our close knit team.So, if you are looking for something more than ‘just a job’, you are in the right place. We have big company benefits, including Private Medical Insurance, Life Assurance and Pension, as well as Volunteering Days, Health & Wellbeing benefits and social activities.If this all appeals and you have the ambition to match ours, then read on!The Job Role Our project managers are responsible for end to end delivery to time, cost and quality of our software solutions to the customer. The environment is fast paced and agile as we work to deliver services to the UK public sector. As a successful PM already, you will love the idea of working closely with clients and stakeholders to ensure the best possible outcome, keeping a multidisciplinary team aligned towards a common goal. You will have the authority in leading significant business change and enhanced ways of working in public and government officer facing services. Working closely with your wider company, in particular account managers and service teams, you will strive for great customer experience and uncover new opportunities to deliver cloud based SaaS projects and clear business benefits for our customers.Is this you?Responsibilities:
Lead multiple projects or a programme of work for one or more clients, primarily within the local government sector.Manage a virtual project team and work collaboratively with other Project Managers, Product Managers, Data Specialists, Application Consultants, Technical Consultants and development teams to ensure products are delivered to client’s specifications on time and on budget.Take a collaborative approach to sharing learning with an aim to enable continuous improvement of project management across the business.Plan and control finances by means of accurate estimation, forecast to complete and strong monitoring and control of spend. Agree costs and sign off invoices in line with the agreed budget.Liaise proactively with clients on the progress of jobs and act as the first point of contact for customer complaints, responding efficiently to resolve issues as presented, escalating to the Head of Project Delivery as appropriate.Maintain ongoing communications with all stakeholders including attending board meetings at client organisations and working with client business change managers or equivalent on the transition to the new business to align priorities both within the client and supplier organisations.Manage the project and programme risks, issues and dependencies and the interfaces between projects as well as third party contributions to the project and programme.Produce monthly project reports in a timely manner for directors and clients, ensuring they are accurate and presented in a professional format.Oversee governance arrangements in line with the Arcus Business Management System for the delivery of the project, defining clear roles, responsibilities and accountabilities across all stakeholders.
Requirements:
Experience of managing software delivery projects and programmes that involve significant business changeExperience of delivering software development projects to external customersProject management experience with strong leadership skills across:
Planning, governance & reportingStakeholder & team managementRAID & Change managementBudget management
Comfortable with Google suite & PM toolsGood commercial acumen with an understanding of delivering client satisfaction whilst maximising business valueSelf-motivated, methodical and conscientiousStrong interpersonal skills with the ability to build positive relationships, instil confidence and influence change and business transformation.A lateral thinker with strong analytical and problem-solving skills, including an ability to anticipate and highlight potential issues and opportunities and resources accordinglyWilling to travel very occasionally to customer sites throughout the UKPrevious experience of working with or in a public sector and familiar with the local government procurement processPrevious experience of delivering projects based on the Salesforce platformA background in leading client accounts in a consultancy environment with a track record of successful client management and growthRelevant project management qualification (Agile/Prince2/MSP/APM etc)
How to ApplyIf interested, please click on the link provided and you will be redirected to our company's website to complete your application.....Read more...
