Answering all incoming telephone calls promptly and professionally
The preparation and maintenance of reports as required by management
Prepare and send spreadsheets of monthly Planned Maintenance jobs to suppliers
Training:Business Administrator Level 3.
This is a workplace-based apprenticeship with Wiltshire College and University Centre Assessor support. As you work and study you will work towards gaining professional knowledge and skills.Training Outcome:If the apprentice performs well during the apprenticeship, a permanent administration role may be available. Also, further opportunities within the business to progress.Employer Description:VIVO oversees Facilities Management and Service Family Accommodation Maintenance on behalf of the Ministry of Defence's Defence Infrastructure Organisation, as well as FM services for the Defence Science and Technology Laboratory, the Volunteer Estate, and the United States Visiting Forces (USVF) sites across England. Our purpose is to modernise the lived experience for our Armed Forces to achieve, grow and thrive.Working Hours :Monday - Friday
09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
I am working with one of the Most Popular High Street Brand with plans to expand in the coming years. It is a huge opportunity for a General Manager with proven experience to join this amazing. A fun healthy eating concept with fantastic fresh products! Daytime hours only and endless possibilities for progression and growth with the company! The right candidate must come from a Fresh food-led Grab & Go or QSR operations.The General Manager Role:
Delivering the highest quality food & serviceTraining and coaching of the whole team.Managing the day-to-day operation of the site.Keeping the operational costs within the budgetsMaking sure the staff and customers are happy all the time.
Benefits of the General Managers:
Pension SchemeStaff parties + eventsVolunteer day opportunities.Great bonus earning opportunities.Career GrowthFree meal on shift
If you are keen to discuss the details further, please apply today or send your cv to ben@cor-elevate.com....Read more...
Legal 500 ranked legal practice looking to recruit an experienced Commercial Solicitor into their friendly Manchester offices.
Our client is a well-established law firm that prides itself on client care and staff wellbeing. Sacco Mann have worked with this firm for many years and feedback from candidates we’ve placed there previously is that the office culture is tailored to make staff feel at ease whilst at work, offering hybrid working options and a fantastic benefits package which includes a membership to Health and Wellbeing services, fully paid volunteer days and 25 days annual leave with the options to purchase more.
Within this Commercial Solicitor role, you will be running your own caseload of broad commercial matters that may include:
Intellectual Property
Commercial Contracts
Data breaches and GDPR
Copyrights
Patent Litigation
Trademarks
This is an exciting time to join the business as the team are recruiting due to expansion and busyness and as an active member of the team, you will have the opportunity to develop the department.
The successful candidate will ideally have 5-10 years PQE within Commercial law, are driven and ambitious, are able to work well within a team and have excellent client care skills.
If you are interested in this Manchester based Commercial Solicitor role, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor @saccomann.com
To hear about the other legal opportunities that we have available then please visit our website.....Read more...
A large fostering charity, rated one of the best charities in the UK to work for, are looking for a Foster carer Recruitment Manager to oversee a recruitment service, in assessing prospective fosting families that covers East London, Hertfordshire and Essex. This role is full-time, permanent, home-based position, and within this region it is rated OUTSTANDING by Ofsted.
PLEASE ONLY APPLY IF YOU ARE A QUALIFIED SOCIAL WORKER
You will be:
Managing local recruitment in line with the local recruitment strategy Making decisions on suitability of enquirers to proceed to application.
Working proactively to meet and exceed enquiry response times, ensuring all enquiries are progressed efficiently within set timescales.
Supervising and managing the Assessing Social Workers within the team
Overseeing quality assurance and making complex decisions in relation to assessments
Benefits for you:
Salary up to £55,600 per annum, including London weighting and home working allowances
31 days paid holiday plus bank holidays.
Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy)
Family friendly policies.
Homeworking ‘bundle’ including annual allowance of £750, IT equipment and a loan for home office set up.
Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
Employee Assistance Programme
Fantastic learning and development opportunities.
Please follow the instructions on this website, or alternatively contact Tom McKenna on 07587 031100 or email tmckenna@charecruitment.com for further details and please do be sure to leave your contact details
....Read more...
Answering all incoming telephone calls promptly and professionally
The preparation and maintenance of reports as required by management
Support management in formal meetings
Maintaining the office filing system – both hard copy and electronic - in accordance with VIVO policy
Provide reports and data to key stakeholders
Prepare and send spreadsheets of monthly Planned Preventative Maintenance jobs to suppliers
Training:
Remote at work place / Worki shops at City Collegte Plymouth.
The apprentice will receive alocated time to complete apprenticeship work as well as have regular visits from an assessor.
Training Outcome:
Upon successful completion of the apprenticeship you will hold a full Level 3 standard in Business Administration.
There may also be progression into a permenant position with employer after performance review.
Employer Description:VIVO oversees Facilities Management and Service Family Accommodation Maintenance on behalf of the Ministry of Defence's Defence Infrastructure Organisation. VIVO also runs Asset and Facilities Management services for the Defence Science and Technology Laboratory (Dstl), looks after 8 of the 13 UK regions of the Volunteer Estate, and also provides Housing Maintenance and Facilities Management services for 11 United States Visiting Forces (USVF) sites across England.
Our purpose is to modernise the lived experience for our Armed Forces to achieve, grow and thrive.Working Hours :Monday - Friday, 09.00 - 17.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Duties to include but not limited to:
Data Inputting
Assisting team with data upkeep and accuracy
Communicating with other teams within the college
Training:
You will study Level 3 Business Administrator Apprenticeship Standard
The training will be at Harlow College, Harlow, Essex, as well as on the job
This will include Personal Learning and Thinking SkillsThe program is based on end point assessment
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:
Possibility of a full time role on completion of the apprenticeship if available
Employer Description:We are graded Good by Ofsted and have won awards for our innovative approach to learning. Our students get great results, for example, 80% of A Level grades achieved were A*-C, the average grade our vocational students achieve is DDD (triple distinction). Our students make Harlow College a special place - there are great opportunities to get involved in College life, whether they choose to become a Student Ambassador, volunteer in the community or take part in the National Citizen Service. Our staff are here to help students make the right choice for their future; we hope learners ask all the questions they need to, to make an informed choice and find out if Harlow College is the right place to learn.Working Hours :Monday - Friday, 08:45 - 17:15Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Enthusiastic/Self Motivated,Reliable....Read more...
As a People Coordinator, you will rotate through three core functions in the People team —Operations, Learning and Development, and Employee Relations and Engagement—developing a broad understanding of HR practices and contributing to meaningful work that supports our people and culture.
Operations Function
Respond to day-to-day HR queries and provide first-line support to employees and managers.
Maintain accurate employee records using HR systems (e.g. Natural HR).
Support recruitment and onboarding processes, including drafting contracts and offer letters.
Assist with monthly compliance and data management activities.
Learning and Development Function
Learn the learning and development cycle
Coordinate internal and external training sessions.
Support the administration of the Learning Management System (Litmos).
Promote learning opportunities and contribute to evaluation and feedback processes.
Employee Relations and Engagement Function
Support the delivery of wellbeing and engagement initiatives.
Assist with the administration of employee relations casework and policy updates.
Help maintain and update internal HR resources and the Employee Handbook.
Training Outcome:This apprenticeship will provide the foundation knowledge and experience to enable progression into a People Officer role within the People team, or a sideways move into the Volunteer Experience team, subject to a vacancy being available.Employer Description:SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.Working Hours :Monday to Friday 0900 - 17.30
Central Office (with flexibility to work remotely)Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Verbal reasoning skills,Able to meet tight deadlines,Collaboration skills,Proficient in Microsoft Office,Outlook,Quick to learn new systems,Willingness to learn,Curiosity,Professionalism,Integrity,Adaptability and resilience....Read more...
We’re currently recruiting for a Cash Management Advisor to join a busy, supportive team in Banbury. Whether you’re looking to kick start your career or bring your experience into a new challenge, this is a great opportunity to build your skills in a fast-paced and friendly environment.
The Role
You’ll play a key role in supporting account queries, credit control and day-to-day operational processes across the business. This is a varied role with plenty to get stuck into, so confidence with systems and a strong attention to detail are essential. You’ll be working closely with internal teams and customers across different regions, handling tasks such as:
Reviewing and setting up new customer accounts
Reconciling customer and supplier accounts
Communicating with internal teams and customers by phone and email
Chasing, allocating and processing payments
Placing and releasing accounts on hold
Processing credits, refunds and a variety of payment methods (Worldpay, PayPal, BACS)
Uploading and managing invoices
Handling staff expenses, petty cash and approvals
Taking part in ledger reviews and supporting internal audits
What We’re Looking For
As the Cash Management Advisor, you don’t need to come from a finance background, but you will need to be organised, accurate and confident juggling different systems. We’re open to candidates with experience in credit control or accounts, as well as those looking for their next step in an admin or account support role.
Ideally, you’ll bring:
Experience in credit control, accounts, or administrative operations
Good Excel and Microsoft Office skills
A confident, detail focused and proactive approach
Clear communication skills and a team mindset
SAP or Sage experience would be a bonus but not essential
What’s in it for You
You’ll be joining a stable, well-established business that offers full training, genuine progression and a supportive team culture.
£27,000 starting salary
5 hours per week (Monday to Friday, 8:30–17:00 with 1 hour lunch)
Hybrid working options (one day per week)
26 days holiday plus bank holidays
Health plan, critical illness cover and sick pay
Pension scheme and discretionary annual bonus
Volunteer days and staff discounts
Social events and team activities throughout the year
....Read more...
Sacco Mann are working with a leading law firm based in Newcastle who are looking to recruit a Charities Solicitor into their busy team. Joining the Sports, Education and Charities team you will be working with a national client base across the three sectors. You will be contributing to the delivery of the firm’s business development strategy and build strong relationships with clients.
The Role
Joining this nationally recognised team, you will be working on a broad and varied range of matters including working on projects including mergers, collaborations, and restructures.
Key Responsibilities
Advising on Governance structuring, contract drafting and parental disputes.
Trustee governance, conflicts of interest, public benefit and serious incident reporting
Drafting grant agreements, managing fundraising, legacy giving and volunteer engagement
Governance reviews, training for trustees and executives, and winding up charities
About You
Qualified Solicitor with at least 4 years PQE with a strong technical ability in Charities Law.
Previous experience in relation to a full range of charity law issues.
Previous experience with clients in and familiarity with the sports and/or education sectors would be an advantage.
Good knowledge of the legal structures of charities and ‘not for profit’ organisations, constitutional and governance issues, mergers and restructuring, fundraising, trading, and commercial agreements.
Excellent people and client management skills.
What’s in it for you?
Competitive Salary
Agile working
27 days annual leave plus bank holidays
Buy and Sell holiday scheme
Volunteering days (paid)
Extra wellbeing days on top of holiday allowance
Life Assurance
Pension Scheme
If you are interested in this Charities Solicitor role in Newcastle then please get in touch with Helen Mauborgne on 0113 467 9786 to find out more information or if you’ve a CV to hand, please submit this for review. To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website.
Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.....Read more...
Paralegal Cycling Accidents Team
Location: Manchester
Salary: Competitive, DOE
Job Type: Full-time, Permanent
Department: Personal Injury Cycling Accidents
Are you passionate about claimant personal injury work and keen to develop your legal career in a dynamic and specialist environment?
A leading Legal 500 Tier 1 Personal Injury department is seeking an experienced Paralegal to join their renowned Cycling Accidents Team. This is an exciting opportunity to work alongside a respected team of lawyers dedicated to securing justice and compensation for cyclists who have suffered complex injuries as a result of road traffic and public liability accidents.
The Role:
Youll work collaboratively with other paralegals and support senior fee earners in handling a caseload of cycling accident claims, including fast-track, Intermediate Track and multi-track matters. You will be provided with appropriate supervision while being encouraged to work autonomously and develop your legal skill setwith a clear path to eventually managing your own caseload.
Key Responsibilities:
- Preparing and submitting CNFs and letters of claim
- Instructing engineers to assess bike damage
- Gathering evidence and supporting documentation for general and special damages
- Drafting schedules of special damages and witness statements
- Preparing instructions to medical experts and counsel
- Drafting pleadings and court documents
- Reviewing medical records and expert reports
- Conducting legal research on liability and quantum
- Providing written advice on liability, causation, and quantum
- Liaising with clients and keeping them updated
- Preparing court bundles
- Managing billing and disbursements
Ideal Candidate Will Have:
- At least 12 months experience working on claimant personal injury files
- Previous experience with cycling accident claims (RTA and PL) is highly desirable
- Good working knowledge of the CPR and MOJ Portal rules
- Experience of handling files through RTA and PL Portals, including Stage 3 and infant approvals
- Ability to identify when cases should exit the Portal and progress as Part 7 claims
- Experience in drafting pleadings and preparing evidence
- Strong communication and time-management skills
- An empathetic approach with a strong client service ethic
- Familiarity with Proclaim Case Management System (training provided if needed)
Benefits Include:
- Minimum 25 days annual leave (increases with length of service) plus Christmas closure
- SMART pension scheme
- Travel insurance for you and eligible family members
- Death in service benefit (3x basic salary)
- Private medical insurance (with option to add family members)
- Income protection cover (up to 75% of salary)
- Interest-free travel pass or parking loan
- One-hour early finish one Friday a month
- Two charity days per year with a range of volunteer opportunities
- Active social calendar including sports teams, clubs, and firm-wide events
- Employee Assistance Programme and mental health support
- Open annual promotion process
- Generous work and employee referral schemes
Apply now to take the next step in your personal injury career and become part of a team that is truly passionate about making a difference in the lives of injured cyclists.
For more information or a confidential chat about this opportunity, please contact Chris on 0161 914 7357 or send an updated CV to c.orrell@clayton-legal.co.uk....Read more...
Assistant Store Manager – Charity Retail West Norwood, London £13.85 per hour Part-time – 21 hours per week (3 days)
A fantastic opportunity to join a growing charity retailer making a real difference.
Are you an experienced retail supervisor or assistant manager looking for a role where you can combine your leadership skills with a meaningful cause?
We’re partnering with a well-established and expanding charity retailer to find an Assistant Store Manager for their vibrant shop in West Norwood. This is a great chance to join a supportive and values-driven organisation that truly values its people and their communities.
About the role
As Assistant Store Manager, you’ll play a key role in supporting the day-to-day running of the shop and driving performance. Working closely with the Store Manager, you’ll help to inspire and lead the team, maximise sales and donations, and ensure the store is an inviting and positive place for customers, donors, and volunteers.
Responsibilities
Support the Store Manager in achieving sales targets and delivering key KPIs
Take ownership of the shop when the Store Manager is absent
Motivate, train, and support your team, including volunteers
Maintain high standards of visual merchandising and stock presentation
Drive income through creative local engagement and donor relationships
Recruit and retain a strong volunteer team
Act as a positive ambassador for the charity within the community
About you
Experience in retail or charity retail at Assistant Manager or Supervisor level
A passion for excellent customer service and community engagement
Strong organisational and leadership skills
Comfortable working to targets and driving commercial performance
A proactive, hands-on, and flexible approach
Willing to work weekends as part of a rota
An understanding of the charity retail environment is an advantage.
Why join?
Work for a charity with purpose and real community impact
Be part of a growing and supportive retail team
Enjoy a varied and rewarding role where no two days are the same
If you're ready to take the next step in your retail career while supporting a great cause, we’d love to hear from you.
Apply now with your CV and a short covering note explaining your interest.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
We are looking for an organised B2B Marketing Executive to join a small team in Banbury, with the scope for development long-term. This is a full time, permanent position, with hybrid working available. As B2B Marketing Executive, you will be reporting into the Head of Marketing and Sales and must be able/willing to work autonomously and responsibly, to manage and develop a programme of activity to engage and retain existing customers. This will be through the development of communications and content to ensure they have all the information they need and provide new, relevant information on a regular basis.
As B2B Marketing Executive, you will be responsible for:
Managing and developing email communications - including monthly newsletter via HubSpot CRM. Liaising with the wider team to gather content, draft communications, build in HubSpot and send
Managing and developing the programme of automated communications to customers via HubSpot CRM – managing the plan for what comms are needed, gathering content, drafting comms, building content and set up in Hubspot
Mapping customer life cycles and using that to draw insights and highlight improvements
Managing and developing the private customer area of the website and identifying opportunities for improvements
Managing and developing regular insight surveys and researching with customers to understand if they are getting value from their membership and what else could be done to support their needs
Using your knowledge and resources to allow the company to develop the use of the CRM HubSpot
Supporting the wider marketing and sales team with activities such as managing recruitment enquiries, managing marketing and sales activities to recruit new members
As B2B Marketing Executive, you must be/have:
Knowledge of B2B and working with existing customer marketing – Essential
Extensive experience of working with a CRM, ideally Hubspot - Essential
Ability to understand and scrutinise data for insights and how the company can leverage data for improved customer experience – Highly desirable
Experience in mapping customer life cycles and using it to highlight improvements – Highly desirable
Excellent communication skills and organisation, and ability to work independently – Essential
Maths and English GCSE or equivalent - Essential
Higher education qualification such as degree in relevant subject or equivalent experience– Highly desirable
Key Skills and Competencies
Communication - good communicator both written and oral
Planning and organising – working across different activities often with competing deadlines
Proficient in Microsoft Office - Essential
Creativity – ability to generate new ideas and ways of working
Responsibility – comfortable working without frequent direction
Teamwork – ability to work within a team structure
What’s in it for me?
Full and permanent role
A salary of up to £37,000
Flexible hybrid working
25 days holiday + extra for Xmas close down and bank holiday – you can buy holiday too
Up to 10% annual bonus
10% non-contributory pension
Annual 2 days off for volunteer opportunities
Childcare holiday scheme days
....Read more...
We are looking for a multi skilled Maintenance Engineer to join our team at Fine Tubes. The successful candidate will be responsible for preventative maintenance as well as responding to emergency machine break downs throughout the plant. They will be focused on improving the reliability of machines, installation and movements of existing machines, overhaul and repair of machines and equipment as well as ensuring machines and equipment on site are safe, working efficiently and fit for purpose.
Key responsibilities include:
• To adhere to Company Rules / Health and Safety / Environmental Standards and Practices.
• Carry out Preventative Planned Maintenance tasks to ensure all assets are safe and reliable for use. • Fault finding on all assets, identify and repair machine breakdowns.
• Identifying and supporting corrective actions on asset/process limitations.
• Work with and install single phase / three phase electrical circuits.
• To attend training and continuous development opportunities when required.
• Continuously look to improve reliability and cost effectiveness of all assets.
• Contribution to the company objectives and values. Essential Requirements:
• Proven record of actively promoting safe working practices.
• Time served in a Maintenance Engineering role within a Manufacturing environment, ideally with a mechanical bias.
• Basic knowledge of PLC control systems.
• Ability to undertake shift work (Annualised Hours pattern*), overtime and call outs as required.
• Knowledge and understanding of 5s and lean manufacturing techniques.
• Proficient in the use of IT software for example Microsoft.
• Ability to wear personal protective equipment including hearing protection, gloves, hard hat, safety shoes and safety glasses.
• Ability to pass a drug and alcohol test and achieve a satisfactory result in a company medical. Essential Personal Qualities:
• Effective communication skills.
• Ability to work well within a team environment and independently.
• Enthusiastic and self-motivated.
• Proactive and driven.
• Strong interpersonal skills. Desirable Requirements:
• Multi skilled Engineering experience.
• Qualified in IEE Regulations (18th edition).
JOB REQUIREMENTS KEY RESPONSBILITIES Annualised Hours Pattern* Core work hours are Monday to Friday 7am – 3pm, with a 30-minute unpaid lunch break (equating to 37.5 hours per week). Whilst working the Maintenance shift pattern, you are paid to work the following shifts below each year: -10 Weeks of Back Shifts (1 in 5) - 3pm – 11pm (with a 30-minute unpaid break) - 5 Weeks of Night Shifts (1 in 10) - 11pm – 7am (with a 30-minute unpaid break) - 10 Weekends - Saturday 7am – 3pm and Sunday 7am – 3pm* (with a 30-minute unpaid break). Where you are rostered to work the weekend, you will be allocated 2 ‘off days’ as your rest days mid-week. - Bank Holidays - You are required to work any bank holidays that fall immediately before and/or after your duty weekend shift. You will be given the relevant number of days worked on bank holidays back in lieu to be taken at a time agreed with your Team Leader. Christmas Day, Boxing Day and New Year’s Day bank holidays will be covered on a voluntary basis, as patrol only. - In addition to the working hours above, individuals can volunteer to be on ‘standby’ with an associated ‘on call’ payment over the weekends....Read more...
To support general administration tasks (such as dealing with enquiries) as and when required
Ensuring all general enquiries (email, face-to-face, telephone and letters) are responded to in a sensitive and timely manner
To work as part of the New Heights team to promote services through marketing campaigns (including digital marketing and social media)
To work with New Heights Volunteer & Activities Coordinator to ensure smooth delivery of small projects / ad hoc events and activities
Setting up rooms with correct equipment and resources dependant on the purpose of the meeting
To act as first point of contact for New Heights service users over the phone and in person
To signpost community members to appropriate and relevant services and support
To maintain/update internal and external notice boards and displays
To update New Heights website, Facebook, Twitter and other social networks with relevant information about activities
To provide practical support to any New Heights activities as and when required
Any other duties commensurate with the grade and nature of the post
Training:Your training plan:
You will be achieving a Level 3 Business Administrator Apprenticeship
The apprenticeship standard requires 20% off-the-job training, which is mandatory
The off-the-job training will be provided by an assessor who will attend your place of work once a week as part of a day release schedule
You will be assessed based on your performance in the End Point Assessment (EPA), which occurs at the conclusion of the apprenticeship and typically lasts around 3 months
On-the-job training will be delivered at your place of work – New Heights
Occupation-focused; the standard is focused on the occupation, rather than being qualification-driven
Learning takes place throughout the apprenticeship, with an emphasis on key areas: Knowledge, Skills, and Behaviours (KSB)
During the apprenticeship, you will work alongside experienced colleagues to gain hands-on experience and develop practical skills
Training Outcome:
There is possibility for future training and employment within the company for the right candidate
Employer Description:New Heights supports the Erdington Constituency, starting as Community group in 2005 before registering as a charity in 2007. We have our community centre, cafe & counselling services (including outreach) based on Warren Farm Road, Kingstanding a district of North Birmingham.
The aim is to meet the needs of the most disadvantaged members of the Erdington Constituency and to help to bring about social cohesion.
New Heights creates a safe, confidential and friendly space to help people by nurturing, empowering and giving the opportunity to flourish. We respond to community needs by delivering services and activities.Working Hours :Monday- Friday
9:00am-3:00pm
30 minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As a Business Administration Apprentice at Sneinton Community CIC, you’ll play an essential role in supporting the smooth running of both our inclusive, community-focused centre and our on-site nursery. This is a dual role offering a unique opportunity to gain valuable experience in two settings, helping to deliver vital services to our local community.
Working closely with a friendly and supportive team, you’ll carry out a variety of administrative and operational tasks across both areas, building strong skills in communication, organisation, and digital literacy.
Key Responsibilities:
Community Centre Administration
Monitor and respond to email enquiries in a timely and professional manner
Answer incoming phone calls and direct queries to the appropriate team member
Assist with internal and external communications, including newsletters and updates
Create and maintain contact lists for community projects and events
Support project coordination through scheduling, documentation, and follow-ups
Log funding sources and contacts into the CRM system
Assist with preparing quotes and invoices for community services and events
Send invoices to the accounts team and track payments
Maintain accurate digital and paper records and filing systems
Support marketing efforts including social media content, posters, and event promotion
Promote volunteer opportunities across relevant platforms and networks
Nursery Administration
Welcome parents and visitors to the nursery in a warm, professional manner
Assist with the onboarding process for new children (e.g., paperwork, document checks)
Help manage children’s attendance records and daily sign-in/out sheets
Support nursery staff with printing, filing, and resource preparationUpdate parent communication platforms and noticeboards as needed
Maintain organised storage of child records, permission forms, and incident logs
Assist with planning and promoting nursery events and activities
General Responsibilities:
Participate in training sessions and workshops as part of your apprenticeship programme
Develop core business administration skills including time management, communication, and IT proficiency
Receive ongoing mentorship and guidance to support your personal and professional growth
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills in English and maths if required21 months inclusive of 3 month EPA period
Monthly College attendance – one day per month Nottingham City Hub Campus
Please note that as this is an apprenticeship standard you will be required to sit an end point assessment.
Please click on the link below for more information regarding End Point Assessment:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 Training Outcome:
Full time positions available upon completion of the apprenticeship
Employer Description:This is not your average community centre but a dynamic hub for collaboration, creativity, and social impact.
WWW.sneintoncommunity.co.ukWorking Hours :Variety of shift from 7.00am - 7.00pm. TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
Coach Core’s vision is to drive social mobility through apprenticeships and sport, so that every young person can reach their true potential and inspire those around them. Since our launch in 2012, we have worked with over 150 of the biggest sports providers, youth clubs and charities in the country, supporting over 500 young people.
The Community Activator Coach role is the perfect opportunity to understand the role of sport and physical activity in the Community, and with LCCC you will be a full, active, and supportive member of the Cricket Participation team that will deliver the cricket participation elements of the L&RCF’s strategy.
The role will include:
Deliver coaching experiences that drive growth in accessibility and participation in disability cricket opportunities across the county.
Deliver programmes and competitions to grow opportunities for adults and juniors to play disability cricket
Identify facilities access and areas of demand to grow opportunities for adults and juniors to play disability cricket
Help to deliver disability cricket volunteer workforce development within recreational clubs and hubs across the county
Deliver coaching sessions in schools and SEND settings
Develop school-to-club / hub partnerships that connect participants to their optimal next cricket experience
Work closely with Lord's Taverners and England & Wales Cricket Board (ECB) to further develop disability cricket in the County
Support the delivery of safeguarding and compliance for cricket in the county
Prioritise inclusivity across responsibilities and feedback talent identification into the County Club’s performance pathway
Track performance against the strategy goals and KPIs. Provide regular reports and updates on progress
To undertake any reasonable tasks at the request of the Managing Director or your line manager
Support LCCC team members with activity delivery on matchdays.
Previous experience of working in a sports development environment would be advantageous, but not essential
What your apprenticeship includes:
A mixture of face-to-face and online catch-ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off-the-job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don’t already have GCSE)
Working towards a Community Sport and Health Officer Apprenticeship L3 apprenticeship over the course of 12-18 months
We particularly welcome applicants from female, black, minority, neurodiverse, ethnic (BME) communities, disabled people and homosexual, bisexual and trans (LGBT) communities, as they are currently underrepresented within the industry.Training Outcome:This apprenticeship opens up loads of opportunities for your future. Here’s what some Coach Core graduates are now up to across the Country:
Health and Wellbeing Officer- Argyle Community Trust.
Full-time Basketball Coach - Bristol Flyers.
Inclusion Officer- Surrey FA.
Did you know?89% of Coach Core graduates agreed that the programme had helped their career.
60% were still working with their original employer and 74% of those were earning a higher salary once they completed.Employer Description:At Leicestershire & Rutland Cricket Foundation we are aiming to ‘secure the future of cricket by inspiring people to choose and enjoy a lifelong involvement in the game.’ As part of this vision, we aim to use cricket to address issues of social wellbeing and inequalities in our local communities.Working Hours :30 hours a week - 25hrs delivery and 5hrs non-contact time for portfolio work, exact shifts TBC.Skills: Communication skills,Customer care skills,Team working,Patience....Read more...
Play & Youth Apprentice
As a Play & Youth Apprentice, you will be an essential part of our team, helping to plan and deliver engaging sessions for children and young people across the city. These sessions cater to different age groups, including:
Play sessions (ages 5-11)
Youth sessions (ages 12-19)
Targeted youth sessions (e.g., gender-specific groups such as girls' and lads' groups)
Your role is to create a safe, welcoming, and inclusive environment where children and young people feel valued, heard, and supported. You will be a friendly and positive presence, ensuring that every session is fun, enriching, and engaging.
Key Responsibilities:
Assist in the planning and delivery of diverse group activities that encourage learning, creativity, and social development
Support off-site activities and trips, ensuring safety and engagement for all participants
Encourage children and young people to play, learn, and grow, fostering their confidence and well-being
Assist in the management of project resources, ensuring materials and equipment are well-maintained and available
Promote community engagement, encouraging local involvement to enrich the experiences of children and young people
Ensure all activities comply with relevant safeguarding policies, procedures, and regulations
Help organise special events and projects that bring excitement and learning opportunities to children and young people across the city
Maintain a safe, healthy, and supportive environment by following INSPIRE YOUTH's policies and procedures
What your apprenticeship includes:
A mixture of face-to-face and online catch-ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off-the-job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don’t already have GCS
We particularly welcome applicants from female, black, minority, ethnic (BME) communities, disabled people and homosexual, bisexual and trans (LGBT) communities, as they are currently underrepresented within our industry.
You will work towards your Community Activator Coach Level 2 qualification over the course of 12-18 monthsTraining Outcome:This apprenticeship provides valuable hands-on experience in youth work and playwork, opening doors to:
Full-time roles in youth work, education, childcare, or community services.Further study or qualifications in youth work, social work, or teachingProgression within INSPIRE YOUTH to senior roles in program coordination or management.This role is an excellent opportunity to gain practical experience, develop key skills, and make a meaningful impact on young people’s lives.Employer Description:INSPIRING YOUNG PEOPLE
We make it our goal to inspire and encourage young people across Newcastle to be the best version of them selves and exceed expectations.
MAKING A DIFFERENCE
We strive to make a difference in the local community and young people's lives by delivering outstanding support and opportunity. We encourage young people to join the volunteer programme to gain knowledge and experience to possibly progress on to job opportunities.
BUILDING CONFIDENCE
We allow young people to gain confidence to make friends by delivering diverse youth sessions where everyone plays a part, and everyone gets involved.Working Hours :30 hours per week. During term time our sessions run from 3pm - 10pm, in school holidays they are 10am - 10pm.Skills: Communication skills,Customer care skills,Team working,Non judgemental,Physical fitness....Read more...
Retention & Renewals Advisor Location: Hybrid (Split between home and our Meadowhall Office) Salary: Basic Salary + Commission, OTE
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
Since 2004, HSD, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety. We take care of the tricky stuff—whether that’s sorting your compliance documents or giving you access to expert advice any time you need it. Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.
The Role • Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals.• Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals.• Take ownership of the client experience, ensuring every touchpoint leaves a positive impression.• Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate.• Collaborate with existing clients to identify opportunities for additional growth and support new business generation.• Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business.• Be commercially driven - success will be measured against both revenue targets and client retention performance
About youWe’re looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven. You’ll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.
You’ll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience. Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at HS Direct, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
Hit Apply now to forward your CV.....Read more...
Do you love organising events and bringing people together for a meaningful purpose? Are you confident, friendly, and passionate about helping young people explore the world of work?At LEBC, we are looking for a dynamic School Events Co-ordinator to plan and deliver around 100 interactive careers events each year in schools and colleges across Leicester and Leicestershire. From "Mock Interviews" to "Guess My Job" panels, no two days and no two events are the same.This is a highly rewarding and outward-facing role, perfect for someone who enjoys connecting with schools, volunteers, and business leaders alike. You'll work with schools to design engaging careers-themed events and be responsible for recruiting volunteers from a wide range of industries.Whether it's managing employer relationships, delivering presentations in schools, or coordinating the logistics behind the scenes, you'll play a key role in helping young people understand future career paths, build confidence, and gain insight into the workplace.Why Join Us?
Lead the delivery of meaningful careers events that impact thousands of students annuallyBuild lasting relationships with local schools and employersEnjoy a varied, active role with travel across LeicestershireBe supported by a passionate and experienced Careers Services teamBenefit from a strong work-life balance, generous time-off policies, and a 10% employer pensionFlexible working options, including consideration for part-time or term-time requests
Person SpecificationQualifications & Training
Level 4 or above qualification in Careers Education, Information, Advice and Guidance (CEIAG) (Desirable)
Skills & Knowledge
Excellent communication, in writing and verbally, and the ability to build long standing working relationshipsDemonstrate ability to deliver outstanding customer service both internally and externallyMust be dynamic and have the ability to inspire othersDemonstrate ability to use IT to an intermediate level of Microsoft Office Word and basic ExcelAbility to use simple worksheet and booklet design programmes like Publisher and or CanvaMust be able to prioritise own workload and manage own diaryAbility to work accurately and reliablyBe confident in presenting to a wide range of audiences, including to students, business leaders and volunteersMust be an effective team player and work on own initiativeBasic knowledge of relevant legislation i.e. Equality and Diversity, SafeguardingMust be able to work under pressure and be able to make accurate judgements to gain resolutions quickly when requiredDemonstrate understanding of learning, employment and training routes for young people and adults (Desirable)Demonstrate a detailed understanding of the issues and needs of young people in relation to learning and employment, particularly for those individuals at the highest risk of becoming NEET (Desirable)Knowledge of the education system for 14 to 18 year olds (Desirable)
Experience
Experience running events and/or volunteer recruitment and coordination (Desirable)
Equal Opportunities
Must be able to recognise and challenge discrimination in all its forms
Job details:
£25,000 - £28,000 (depending on experience)Office-based in Leicester (LE3 5AG) with daily travel to schools across LeicestershireFull-time, permanent (37.5 hours/week, Monday to Friday, 8am-5pm)10% employer pension25 days annual leave plus bank holidaysFlexible TOIL systemPart-time and term-time working requests will be consideredEnhanced DBS (Disclosure and Barring Service) clearance required (will be arranged)Driving Licence & Own Vehicle: Essential
To Apply:Please send your CV and a covering letter via the link provided & we will be in direct contact.....Read more...
Retention & Renewals Advisor Location: WilmslowSalary: £24,750 per annum + Commission, OTE £35K +
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
Since 2004, HS Direct, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety. We take care of the tricky stuff—whether that’s sorting your compliance documents or giving you access to expert advice any time you need it. Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.
The Role • Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals.• Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals.• Take ownership of the client experience, ensuring every touchpoint leaves a positive impression.• Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate.• Collaborate with existing clients to identify opportunities for additional growth and support new business generation.• Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business.• Be commercially driven - success will be measured against both revenue targets and client retention performance
About youWe’re looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven. You’ll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.
You’ll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience. Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at HS Direct, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
Hit Apply now to forward your CV.....Read more...
Why This Role Matters
In today’s dynamic business environment, HR plays a vital role in supporting employees and enabling organisational success. As an HR Apprentice, you will gain hands-on experience across a range of HR activities—from maintaining employee records and payroll administration to supporting onboarding and assisting with recruitment & training coordination.
What You’ll Be Doing
As part of our collaborative HR team, you will:
Support the Employee Journey: Help manage key HR processes from onboarding to offboarding, ensuring a smooth and professional experience for all employees.
Be a First Point of Contact: Respond to routine HR and Payroll queries from employees and managers, escalating more complex issues to the appropriate team member.
Support Payroll Accuracy: Assist with payroll data entry and validation, ensuring timely and accurate salary processing in collaboration with the payroll team.
Get to Grips with HR Systems: Learn how to maintain accurate employee records, update HR databases and the Payroll system, and support reporting using our digital platforms.
Understand Policy & Compliance: Learn how Statutory Payroll requirements and HR policies align with employment law and support the business in applying them fairly and consistently.
Contribute to Recruitment Activities: Help post job adverts, schedule interviews, and prepare offer letters and onboarding materials.
Coordinate Learning & Development: Assist in organising training sessions, tracking attendance, and supporting employee development initiatives.
Promote Engagement & Wellbeing: Get involved in employee engagement and wellbeing initiatives that help create a positive and inclusive workplace culture.
Take Part in Projects: Contribute to HR projects that improve processes, enhance employee experience, or support organisational change.
Grow Your Confidence: Build your communication, organisation, and problem-solving skills through real-world HR challenges and mentorship.
Training:As a HR Support Apprentice with BPP, you will complete the HR Support Level 3 Advanced Apprenticeship, which is aligned with the Chartered Institute of Personnel and Development (CIPD). Upon completion you will be awarded the CIPD Foundation Certificate, and you will be able to apply for Membership of CIPD.
The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures, and face-to-face inductions and masterclasses.Training Outcome:Potential for a full-time role on completion.Employer Description:Unum are a specialist, market-leading employee benefits provider – and one that’s growing fast. We’re also part of something bigger. Unum UK makes up one part of Unum Group – an international brand that has over 11,000 employees worldwide and a collective mission to help the working world thrive.
We strive to create healthy and productive workplaces across the UK, starting by offering the very best opportunities to our own employees.
We have a long and established history, but we never stand still. We continually challenge ourselves to reach our full potential and make a real, impactful difference to people’s lives when it matters most.
At Unum, we’ve created a workplace where people feel supported to progress and grow and can see their ambitions coming to life.
We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.
And people love to work here. To provide it, we’re officially a Great Place to Work having been awarded the #3 spot on the UK's Best Workplaces™ list for large businesses in 2025, making Unum the highest ranking large financial services employer.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Organisation skills,Initiative,People-Focused,Curious,Collaborative,Trustworthy,Proactive,Integrity in Action,Accountability & Accuracy,Resilience Under Pressure,Commitment to Compliance,Customer-Centric Mindset,Living Our Values,Continuous Improvement....Read more...
Retention & Renewals Advisor Location: Hybrid (Split between home and our Meadowhall Office) Salary: Basic Salary + Commission, OTE
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
Since 2004, HSD, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety. We take care of the tricky stuff—whether that’s sorting your compliance documents or giving you access to expert advice any time you need it. Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.
The Role • Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals.• Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals.• Take ownership of the client experience, ensuring every touchpoint leaves a positive impression.• Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate.• Collaborate with existing clients to identify opportunities for additional growth and support new business generation.• Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business.• Be commercially driven - success will be measured against both revenue targets and client retention performance
About youWe’re looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven. You’ll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.
You’ll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience. Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at HS Direct, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
Hit Apply now to forward your CV.....Read more...
Retention & Renewals Advisor Location: WilmslowSalary: £24,750 per annum + Commission, OTE £35K +
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
Since 2004, HS Direct, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety. We take care of the tricky stuff—whether that’s sorting your compliance documents or giving you access to expert advice any time you need it. Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.
The Role • Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals.• Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals.• Take ownership of the client experience, ensuring every touchpoint leaves a positive impression.• Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate.• Collaborate with existing clients to identify opportunities for additional growth and support new business generation.• Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business.• Be commercially driven - success will be measured against both revenue targets and client retention performance
About youWe’re looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven. You’ll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.
You’ll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience. Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at HS Direct, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
Hit Apply now to forward your CV.....Read more...
Lead Coordinator Location: Hybrid – 2 days office (Wilmslow), 3 days from home Salary: £25,250 per annum + bonus (£4,800)
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
That’s where we come in. From HR and Health &; Safety to ISO certification, fire safety, and more - we’ve got your back. Our goal? To take the stress off business owners so they can focus on what they do best.
The RoleAre you a natural organiser with a passion for leading teams and making things happen? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect next step in your career.
We’re on the hunt for a proactive, energetic, and people-focused Team Leader to head up our Field Support team. This team plays a crucial role in our business, they’re the ones behind the scenes making sure our consultants are in the right place, at the right time, delivering outstanding service to our clients. You’ll be their guide, coach, and biggest cheerleader, ensuring we keep everything running like clockwork.
What you'll be doing:• Leading with purpose: You’ll manage and inspire a brilliant team of planners and coordinators, helping them grow, hit their goals, and feel valued.• Keeping us moving: From daily scheduling to resource planning, you’ll ensure our field teams are where they need to be – all while keeping productivity high and client service exceptional.• Performance focused: You’ll monitor team KPIs and make sure we’re hitting service level targets, every time.• Cross-team collaboration: You’ll work closely with consultants and senior stakeholders to keep our operations aligned and efficient.• Driving improvements: You’ll spot opportunities to streamline our processes and make things better – for our people and our customers.• Tech-savvy coordination: Using Salesforce Field Service, you’ll keep appointments on track, monitor team performance, and manage resource allocation.• Championing people: From regular 1-1s and team meetings to performance reviews, you’ll build a strong, motivated team that’s proud of what they do.• Supporting change: Whether it's a new tech rollout or a service transformation project, you’ll be right there leading the way and getting your team on board.• Coordinate and optimise Consultant diaries by booking client visits, minimising travel time, rebooking cancellations, and ensuring service agreements and KPIs are met.• Support effective communication and reporting by managing Consultant queries, liaising with internal teams, and generating accurate MI and visit-related reports.
What we're looking for:• You’re a confident communicator who thrives on getting the best out of people.• Organised, calm under pressure, and brilliant at juggling priorities – you keep things running smoothly, no matter how busy it gets.• You’ve got a strong eye for detail, love solving problems, and always put the customer first.• You’re confident working with data and using it to inform decisions and drive performance.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Lead Coordinator Location: Hybrid – 2 days office (Wilmslow), 3 days from home Salary: £25,250 per annum + bonus (£4,800)
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
That’s where we come in. From HR and Health &; Safety to ISO certification, fire safety, and more - we’ve got your back. Our goal? To take the stress off business owners so they can focus on what they do best.
The RoleAre you a natural organiser with a passion for leading teams and making things happen? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect next step in your career.
We’re on the hunt for a proactive, energetic, and people-focused Team Leader to head up our Field Support team. This team plays a crucial role in our business, they’re the ones behind the scenes making sure our consultants are in the right place, at the right time, delivering outstanding service to our clients. You’ll be their guide, coach, and biggest cheerleader, ensuring we keep everything running like clockwork.
What you'll be doing:• Leading with purpose: You’ll manage and inspire a brilliant team of planners and coordinators, helping them grow, hit their goals, and feel valued.• Keeping us moving: From daily scheduling to resource planning, you’ll ensure our field teams are where they need to be – all while keeping productivity high and client service exceptional.• Performance focused: You’ll monitor team KPIs and make sure we’re hitting service level targets, every time.• Cross-team collaboration: You’ll work closely with consultants and senior stakeholders to keep our operations aligned and efficient.• Driving improvements: You’ll spot opportunities to streamline our processes and make things better – for our people and our customers.• Tech-savvy coordination: Using Salesforce Field Service, you’ll keep appointments on track, monitor team performance, and manage resource allocation.• Championing people: From regular 1-1s and team meetings to performance reviews, you’ll build a strong, motivated team that’s proud of what they do.• Supporting change: Whether it's a new tech rollout or a service transformation project, you’ll be right there leading the way and getting your team on board.• Coordinate and optimise Consultant diaries by booking client visits, minimising travel time, rebooking cancellations, and ensuring service agreements and KPIs are met.• Support effective communication and reporting by managing Consultant queries, liaising with internal teams, and generating accurate MI and visit-related reports.
What we're looking for:• You’re a confident communicator who thrives on getting the best out of people.• Organised, calm under pressure, and brilliant at juggling priorities – you keep things running smoothly, no matter how busy it gets.• You’ve got a strong eye for detail, love solving problems, and always put the customer first.• You’re confident working with data and using it to inform decisions and drive performance.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
