National, Legal 500 ranked legal practice looking to recruit an experienced Court of Protection Solicitor into their Sale offices.
Our client is a well-established law firm that is committed to working and understanding customer objectives. This firm is someone who has worked with Sacco Mann a lot over the years and the feedback is that the office culture is tailored to make staff feel at ease whilst they’re at work, offer hybrid working options and a fantastic benefits package which includes a membership to Health and Wellbeing services, fully paid volunteer days and 25 days annual leave with the options to purchase more.
In this role you will be joining a sociable team, including Partners, that works across a varied court of protection caseload and will include complex property and affairs deputyship work.
Your general day-to-day tasks will be to ensure that their loyal client base relationships remain stellar, prepare any general Court Applications, prepare any Statutory Will Applications, attend Court of Protection Hearings and investigate any suspicions of financial abuse.
The successful candidate will have previous experience in a Court of Protection background and ideally 2-8+ years PQE, is ambitious, has excellent organisational, time management and communication skills.
If you are interested in this Sale based Court of Protection Solicitor role, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com
To hear about the other legal opportunities that we have available then please visit our website.....Read more...
Community Engagement Manager
Location: Bath, Somerset
Salary: £25k pro rata + Excellent Benefits
Job Type: Part-time, Permanent, (20 hours)
The Client:
Our client is a well-established charity dedicated to transforming mindsets and behaviours to reduce carbon emissions and waste.
The Role:
As a Community Engagement Manager, you will be a leader experienced in event coordination and volunteer management, with strong attention to detail and communication skills.
Duties:
? Plan, manage, and evaluate Repair Cafes, HOW TO workshops, and community events
? Coordinate relationships with stakeholders, both internal and external
? Recruit, train, and supervise project volunteers
? Develop and maintain partnerships, manage project budgets, and provide coverage as needed
? Represent organisation at external events and ensure compliance with policies
? Execute additional tasks as required, including overseeing health and safety guidelines and managing marketing efforts
Requirements:
? Previously worked as a Community Engagement Manager or in a similar role.
? Experience working with volunteers.
? Demonstrable organisational skills.
? Strong leadership and teamwork abilities.
? Proficient IT skills.
? Ideally, have basic graphic design skills.
Shift:
? Flexible with at least 2 Saturdays per month
? Saturday hours: 9am - 2pm
Benefits:
? Competitive Salary
? Casual dress code.
? Company pension scheme.
? Remote work flexibility.
Apply now for this opportunity to lead community engagement efforts and contribute to environmental sustainability initiatives.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are ....Read more...
Community Engagement Manager
Location: Bath, Somerset
Salary: £25k pro rata + Excellent Benefits
Job Type: Part-time, Permanent, (20 hours)
The Client:
Our client is a well-established charity dedicated to transforming mindsets and behaviours to reduce carbon emissions and waste.
The Role:
As a Community Engagement Manager, you will be a leader experienced in event coordination and volunteer management, with strong attention to detail and communication skills.
Duties:
* Plan, manage, and evaluate Repair Cafes, HOW TO workshops, and community events
* Coordinate relationships with stakeholders, both internal and external
* Recruit, train, and supervise project volunteers
* Develop and maintain partnerships, manage project budgets, and provide coverage as needed
* Represent organisation at external events and ensure compliance with policies
* Execute additional tasks as required, including overseeing health and safety guidelines and managing marketing efforts
Requirements:
* Previously worked as a Community Engagement Manager or in a similar role.
* Experience working with volunteers.
* Demonstrable organisational skills.
* Strong leadership and teamwork abilities.
* Proficient IT skills.
* Ideally, have basic graphic design skills.
Shift:
* Flexible with at least 2 Saturdays per month
* Saturday hours: 9am - 2pm
Benefits:
* Competitive Salary
* Casual dress code.
* Company pension scheme.
* Remote work flexibility.
Apply now for this opportunity to lead community engagement efforts and contribute to environmental sustainability initiatives.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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One of our most flexible clients are looking to recruit a Real Estate Senior Associate into their growing team in Birmingham.
About the role
Our client has a strong national practice within Real Estate. The Birmingham team are well known and have long standing relationships with SME business and plc’s in the North West and nationally.
This firm invests in its employees and wants them to feel at ease in their work, which is why they offer excellent flexibility when it comes to accommodating your work/life balance. Other benefits this firm offers includes a membership to Health and Wellbeing services, fully paid volunteer days and 25 days annual leave with the options to purchase more.
The work is broad Real Estate with elements of Commercial Development too. You’ll be working independently on your own caseload but as part of the wider team meaning you’ll have experienced Partners for you to bounce ideas off as well as benefitting from plenty of support.
This position gives you the opportunity to work in an established practice but be part of a Birmingham offering that is going through an exciting phase of growth both in the Real Estate team and as a wider office. Meaning as a Senior Associate joining, you’ll be a key part of the further growth, be able to be a key figure within the team and be able to input and implement change when necessary.
You will have a minimum of 5+ PQE within Real Estate and looking for a role as a Real Estate Senior Associate. The firm are open as to whether you’re coming from a national or regional practice as long as you’ve gained exposure to a broad Real Estate caseload to date.
If you are interested in this Birmingham based Senior Associate role, please contact Amy Barker at Sacco Mann on 0161 831 6890 or email your CV to amy.barker@saccomann.com
To hear about the other legal opportunities that we have available then please visit our website.
Alternatively, if you know anyone suitable for this role then please let them or us know as we offer a reward for successful referrals. You can see our full terms on our website.....Read more...
One of our most flexible clients are looking to recruit a Real Estate Solicitor into their growing team in Manchester.
About the role
Our client has a strong national practice within Real Estate. The Manchester team are well known and have long standing relationships with SME business and plc’s in the North West and nationally.
This firm invests in its employees and wants them to feel at ease in their work, which is why they offer excellent flexibility when it comes to accommodating your work/life balance. Other benefits this firm offers includes a membership to Health and Wellbeing services, fully paid volunteer days and 25 days annual leave with the options to purchase more.
The work is broad Real Estate with elements of Commercial Development too. You’ll be working independently on your own caseload but as part of the wider team meaning you’ll have experienced Partners for you to bounce ideas off as well as benefitting from plenty of support.
This position gives you the opportunity to work in an established practice but be part of a Manchester offering that is going through an exciting phase of growth both in the Real Estate team and as a wider office. Meaning as a Senior Associate joining, you’ll be a key part of the further growth, be able to be a key figure within the team and be able to input and implement change when necessary.
You will have a minimum of 5+ PQE within Real Estate and looking for a role as a Real Estate Solicitor. The firm are open as to whether you’re coming from a national or regional practice as long as you’ve gained exposure to a broad Real Estate caseload to date.
If you are interested in this Manchester based Real Estate Solicitor role, please contact Cherie Smith at Sacco Mann on 0161 831 6890 or email your CV to cherie.smith@saccomann.com
To hear about the other legal opportunities that we have available then please visit our website.
Alternatively, if you know anyone suitable for this role then please let them or us know as we offer a reward for successful referrals. You can see our full terms on our website.....Read more...
As Business Development Manager you will be joining a highly successful global business who are a leader in their market. The role is field based working in the facilities management and hospitality customer sector covering the Northeast territory building the customer base effectively meeting customer needs, developing a strong pipeline. The role is full time and permanent offering a salary of between £32,000 and £35,000 with four days on the road and one day home office, with excellent commission opportunities. Being a territory role ideal location would be within easy reach of the Northeast and Scotland.
Key Accountabilities for the Business Development Manager:
Identifying opportunities within the sector through research, data and networking
Managing your own area developing prospects, following up on opportunities
Promoting products
Achieving territory sales by cold calling, appointment setting, site surveys and demonstrations
Grow your own pipeline working to KPIs
Develop key client relationships and contacts to gain traction
Participate in in team projects likes new product launches and terms changes
Develop and maintain strong relationships with all internal teams to optimise efficiencies
Develop a qualified pipeline
Work closely with internal teams providing product feedback, market trends and competitor information
Key Skills Required for the Business Development Manager Role:
Experience in a field sales business development role
Proven track record in sales
High levels of customer service
Ability to organise your own time effectively
Experience from within facilities management or hospitality sector would be an advantage
Excellent negotiation and influencing skills
Confident communication skills
Ability to establish and nurture client relationships
High levels of own initiative, energy and drive
What’s in it for you?
You will receive a comprehensive induction plan to the company and role with plenty of support. The role has a salary of between £32,000 and £35,000 with excellent commission opportunities, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, social events, and more!
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.
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Brand new opportunity for an experienced Sales Manager based in Manchester. This role is all about inspiring and leading a successful small team delivering high levels of customer service, sales and proactive sales activities. The role is full time and permanent offering a competitive salary and commission with the autonomy of running a branch delivering results on sales and profit.
Key Accountabilities for the Sales Manager:
Delivering commercial overall results for the branch to targets and cost control
Driving the business forward initiating sales activities to gain customer contact
Engaging with customers in the field, developing new business opportunities and sales pipeline
Ensuring consistent high standards across the showroom, workshop and warehouse
Developing product knowledge across the team to become specialists
Engaging with customers, finding out their needs providing solutions
Undertaking site surveys, machine demonstrations, presenting proposals
Develop local customer network collaborating with external sales teams
Create marketing plans to develop sales, working with resources available
Overall management of stock
Ensure all transactions are logged and reconciled monthly
Ensure all H&S standards are met
Recruit new team members
Devise training plans for new starters
Conduct 121s, set goals with team members
Lead, mentor and support the team
Key Skills Required for the Sales Manager Role:
Successful face to face selling, possibly within a retail or B2B environment
Commercial approach can think strategically to drive the business forward
Experience in leading and developing a successful team
High levels of customer service
Excellent problem solving and negotiating skills
Ability to make presentations to key clients
Strong administration skills and time management
Confident communicator at all levels
Ability to establish and nurture client relationships
High levels of own initiative, energy and drive
Full UK driving licence
What's in it for you?
You will receive a comprehensive induction plan to the company and role with plenty of support. A competitive salary with excellent commission opportunities, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, social events, and more!
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.
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We are currently seeking two further Credit Control / Purchase Ledger Advisors, whether you're eager to kick-start your career or an experienced professional ready to take on a new challenge. This role offers an exciting opportunity to begin your journey or to further develop your skills in a dynamic environment.
Role Overview
As a Credit Control / Purchase Ledger Advisor, you will play a crucial role in supporting the sales and customer service teams with credit control and account management. Your responsibilities as part of a team will include:
Reviewing new account applications
Reconciling customer/supplier accounts
Managing relationships to resolve account queries
Communicating via email & telephone
Assisting with departmental tasks
Participating in ledger reviews
Collaborating with internal departments and the Financial Shared Service Centre
Supporting company audits
Credit Control
Managing sales ledger accounts
Chasing, reconciling, and allocating customer accounts
Placing and releasing accounts on hold
Raising credits and processing refunds
Managing various payment transactions
Purchase Ledger
Uploading invoices into SAP
Reconciling supplier statements
Managing payment runs
Managing petty cash and cheque payments
Chasing internal invoice approvals
Expenses
Managing staff cost centre data
Creating new users
Approving business expenses
Resolving expense-related issues
Skills and Attributes Required for the Credit Control / Purchase Ledger Advisor
Strong attention to detail
Good numerical skills
Ability to work effectively in a team
Good working knowledge of Microsoft Office suite including Excel
Excellent communication skills
Sage, SAP knowledge is an advantage
What’s in it for You
If you are enthusiastic, eager to learn, and ready to take on a new challenge, we want to hear from you! No prior experience is necessary for candidates with the right drive, as full training will be provided.
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The starting salary offered is £24,000 - £27,000 per annum (dependent on experience) The hours are a 37.5 hours a week, 8:30 – 17:00 pm Monday to Friday with 1 hour for lunch, 3 days in the office, 2 days at home after probation. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
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We are currently seeking two further Cash Management Advisors, whether you're eager to kick-start your career or an experienced professional ready to take on a new challenge. This role offers an exciting opportunity to begin your journey or to further develop your skills in a dynamic environment.
Role Overview
As a Cash Management Advisor, you will play a crucial role in supporting the sales and customer service teams with credit control and account management. Your responsibilities as part of a team will include:
Reviewing new account applications
Reconciling customer/supplier accounts
Managing relationships to resolve account queries
Communicating via email & telephone
Assisting with departmental tasks
Participating in ledger reviews
Collaborating with internal departments and the Financial Shared Service Centre
Supporting company audits
Credit Control
Managing sales ledger accounts
Chasing, reconciling, and allocating customer accounts
Placing and releasing accounts on hold
Raising credits and processing refunds
Managing various payment transactions
Purchase Ledger
Uploading invoices into SAP
Reconciling supplier statements
Managing payment runs
Managing petty cash and cheque payments
Chasing internal invoice approvals
Expenses
Managing staff cost centre data
Creating new users
Approving business expenses
Resolving expense-related issues
Skills and Attributes Required for the Cash Management Advisor
Strong attention to detail
Good numerical skills
Ability to work effectively in a team
Good working knowledge of Microsoft Office suite including Excel
Excellent communication skills
Sage, SAP knowledge is an advantage
What’s in it for You
If you are enthusiastic, eager to learn, and ready to take on a new challenge, we want to hear from you! No prior experience is necessary for candidates with the right drive, as full training will be provided.
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The starting salary offered is £24,000 - £27,000 per annum (dependent on experience) The hours are a 37.5 hours a week, 8:30 – 17:00 pm Monday to Friday with 1 hour for lunch, 3 days in the office, 2 days at home after probation. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
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We are looking for a proactive, experienced Senior Administrator to join this successful, established company where you will be providing commercial administration support for sales functions, contract renewals, end of warranty opportunities, and the coordination of proposals and tender documents. This role is offered on a full time permanent basis and is based in Banbury, three days office and 2 days working from home.
Job role overview
With training you will oversee the Service Contract process, including renewals and end-of-warranty opportunities.
Manage the preparation and submission of request for proposals and other tender documents in compliance with legal and corporation requirements
Main Responsibilities for the Senior Administrator
Create and implement a consistent approach to the set and renewal of service contracts
Ensure timely rollout of tender request for proposals and monitor success rates for continuous improvement
Coordinate the tender process from pre-qualification to final bid submission, contract award, and closeout
Manage contract & tenders LIVE Trackers
Maintain and monitor all contractual records, ensuring alignment with corporate goals
Conduct audits for existing service contracts, managing contract Profit & Loss reports
Ensure accurate and timely entry of service contracts into CRM
Prepare reports on contract status for management
Manage digital storage of signed Service Contracts
Implement and manage a service contract welcome pack
Support the overall service contract value proposition and provide monthly reporting on tender submissions & outcomes
Key Skills and experience required for the Senior Administrator
Previous administration experience
Excellent customer communication skills
Ability to build relationships quickly
Clear communication (written and verbal)
Strong time management, multitasking, and workload prioritisation skills
Competency in MS Office/Google Sheets/Excel and presentation documents
Highly capable individual with a keen eye for detail, consistency, and accuracy
What’s in it for you?
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The offices are modern bright and offer great facilities.
The hours are a 37.5 hours a week, 8:30 – 17:00 pm Monday to Friday with 1 hour for lunch, 3 days in the office, 2 days at home after probation, the role will also come with flexible working. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
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We are looking for a proactive, experienced Contracts Coordinator to join this successful, established company where you will be providing commercial administration support for sales functions, contract renewals, end of warranty opportunities, and the coordination of proposals and tender documents. This role is offered on a full time permanent basis and is based in Banbury, three days office and 2 days working from home.
Job role overview
With training you will oversee the Service Contract process, including renewals and end-of-warranty opportunities.
Manage the preparation and submission of request for proposals and other tender documents in compliance with legal and corporation requirements
Main Responsibilities for the Contracts Coordinator
Create and implement a consistent approach to the set and renewal of service contracts
Ensure timely rollout of tender request for proposals and monitor success rates for continuous improvement
Coordinate the tender process from pre-qualification to final bid submission, contract award, and closeout
Manage contract & tenders LIVE Trackers
Maintain and monitor all contractual records, ensuring alignment with corporate goals
Conduct audits for existing service contracts, managing contract Profit & Loss reports
Ensure accurate and timely entry of service contracts into CRM
Prepare reports on contract status for management
Manage digital storage of signed Service Contracts
Implement and manage a service contract welcome pack
Support the overall service contract value proposition and provide monthly reporting on tender submissions & outcomes
Key Skills and experience required for the Contracts Coordinator
Previous administration experience
Excellent customer communication skills
Ability to build relationships quickly
Clear communication (written and verbal)
Strong time management, multitasking, and workload prioritisation skills
Competency in MS Office/Google Sheets/Excel and presentation documents
Highly capable individual with a keen eye for detail, consistency, and accuracy
What’s in it for you?
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The offices are modern bright and offer great facilities.
The hours are a 37.5 hours a week, 8:30 – 17:00 pm Monday to Friday with 1 hour for lunch, 3 days in the office, 2 days at home after probation, the role will also come with flexible working. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
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We are looking for an organised Marketing Executive to join a small team in Banbury, with the scope for development long-term. This is a full time, permanent position, with hybrid working available. As Marketing Communications Executive, you will be reporting into the Sales and Marketing Manager and must be able/willing to work autonomously and responsibly, to manage and develop a programme of activity to engage and retain existing customers. This will be through the development of communications and content to ensure they have all the information they need and provide new, relevant information on a regular basis.
As Marketing Executive, you will be responsible for:
Managing and developing email communications - including monthly newsletter via HubSpot CRM. Liaising with the wider team to gather content, draft communications, build in HubSpot and send
Managing and developing the programme of automated communications to customers via HubSpot CRM – managing the plan for what comms are needed, gathering content, drafting comms, building content and set up in Hubspot
Mapping customer life cycles and using that to draw insights and highlight improvements
Managing and developing the private customer area of the website and identifying opportunities for improvements
Managing and developing regular insight surveys and researching with customers to understand if they are getting value from their membership and what else could be done to support their needs
Using your knowledge and resources to allow the company to develop the use of the CRM HubSpot
Supporting the wider marketing and sales team with activities such as managing recruitment enquiries, managing marketing and sales activities to recruit new members
As Marketing Executive, you must be/have:
Knowledge of B2B and working with existing customer marketing – Essential
Extensive experience of working with a CRM, ideally Hubspot - Essential
Ability to understand and scrutinise data for insights and how the company can leverage data for improved customer experience – Highly desirable
Experience in mapping customer life cycles and using it to highlight improvements – Highly desirable
Excellent communication skills and organisation, and ability to work independently – Essential
Maths and English GCSE or equivalent - Essential
Higher education qualification such as degree in relevant subject or equivalent experience– Highly desirable
Key Skills and Competencies:
Communication - good communicator both written and oral
Planning and organising – working across different activities often with competing deadlines
Proficient in Microsoft Office - Essential
Creativity – ability to generate new ideas and ways of working
Responsibility – comfortable working without frequent direction
Teamwork – ability to work within a team structure
What’s in it for you?
Competitive salary of £32,000 - £35,000 DOE
Full or part time (min 3 days a week) permanent role
Flexible hybrid working - min 2 days in the office each week
25 days holiday (pro rata for part time)
Healthcare cover
Up to 10% annual bonus
10% non-contributory pension
Annual 2 days off for volunteer opportunities
Childcare holiday scheme days
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£38,000 - £42,000 + BenefitsAs a result of sustained demand and commercial growth, a wide-ranging new opportunity exists for an experienced and highly inquisitive Garment or Textile Technologist with strong testing experience, to join a leading supplier of textile accessory brands to the business-to business personalisation industry.
As the home of four leading textile brands, each with their own unique identity and philosophy, our client has established themselves as the go-to brand for quality, innovative products in the rebrandable accessories market.The successful candidate will take responsibility for conducting a range of technical, investigative and quality control work designed to ensure products perform to specification. The role will involve close cooperation with designers and suppliers in pursuit of the product design objectives. The ideal job seeker will have a demonstrable interest in keeping up to date with technical innovations, not least in sustainable materials and methodologies. This may also be demonstrated through the attainment of industry recognised qualifications or accreditations (e.g. ATI).Applications are particularly welcome from individuals with previous management or supervisory experience and those individuals with the ability to act as a mentor to more junior members of the team. Key Responsibilities
Liaison with suppliers regarding process issues
Testing and validation of new/ more sustainable fabrics and materials
Mentor staff in testing methods
Supervise the raw materials testing function (fabrics testing )and general lab activities
Characterise strength properties of our carrying accessories.
Determining relevant test methods to ensure product design characteristics are met.
Investigation customer product complaints
Manage laboratory test equipment including calibration.
Keeping up to date with trends and innovations in textile processes and production methodsespecially in regard to more sustainable materials.
Push forward with roll out of new compliance schemes (e.g. Oeko-Tex)
Keeping abreast of emerging product legislation, including ongoing expansion of the scope of REACH etc.
Skills & Experience
A degree or a HND in textiles technology, or a professional textile qualification (eg ATI)
Good numeracy skills. (A mathematical reasoning test will be staged.)
Minimum of 5 years relevant industrial or commercial experience
Good knowledge of fabrics, materials and test methods
Experience in Product Compliance, auditing skills and problem solving capability
Our Benefits
22 days holiday increasing with length of service
Positive attendance award – Potential to earn ½ day per quarter for zero sickness
Birthday off – Additional to your annual leave
Long service gifts to celebrate the milestones
2 x volunteer days through the year
Private Healthcare Scheme and Life Assurance x 4 annual salary
Free access to a Wellbeing practitioner and counselling physiotherapist
Free eye tests and annual flu jabs
Option of a Fitbit after 6 months service
Free fruit delivered each week
Cycle to work and electric vehicle schemes
Modern office space with free parking and free onsite electric vehicle charging points
Funded social activities throughout the year
This is a wonderful opportunity for a professional Garment Technologist to join a successful business at a time of impressive growth in an important management role as part of a friendly, supportive team. A competitive, negotiable salary based on experience is on offer, in addition to an impressive company bonus and an employee centred benefits package. Apply now!....Read more...
New Claims AdministratorJob Type: Full Time, PermanentLocation: ManchesterSalary: £CompetitiveBenefits
An inclusive and people centric place to work, a comfortable and professional working environment and plenty of support to develop your career.A competitive base salary based on your level of experience & qualifications.Contributory Company Pension.Life assurance x 4 annual basic salary.25 days holiday, plus bank holidays, with purchase/buy back scheme.X 2 CSR volunteer days.An extensive Employee assistance programme, including 24-hour private GP access, wellbeing, legal advice and access to various other lifestyle and family support and benefits.Up to £5000 employee referral bonus per successful introduction with no cap per annum.Various discounts on lifestyle benefits, such as retail and homewares, via our ‘AdvoPerks’ scheme.
About usWoodgate & Clark has been providing a loss adjusting service to the UK insurance market for over 40 years and, since 2015, has been part of the Van Ameyde Group, Europe’s market leader in international claims management.At Woodgate & Clark, we pride ourselves on our superior technical expertise and the quality of the service that we provide to our clients, whilst enjoying one of the highest ratios of qualified personnel in the profession.The Vacancy – New Claims Administrator:Woodgate & Clark has its own repair network, Quadrassist, which was founded in 2013. The Quadrassist network comprises around 100 general contractors, specialist services and a network of internal and external Surveying Services. Our core focus is delivering professional standards of technical excellence and superior levels of customer care. We have a passion for service delivery which sets us apart in our field.The Role:In line with our continued growth, we’ve created a new First Notification of Loss team within our Quadrassist brand. The team are responsible for making initial contact with our policy holders and allocating the new instruction to the appropriate team member in line with service level agreements.Exceptional customer service skills will be key for this role, combined with good communication skills and attention to detail. What you’ll be doing:
Receive new claim instructions by e-mail, obtain and record all relevant information to bespoke template.Monitor ‘new claims’ mailbox for new claims notified in accordance with agreed SLA’s.Make initial contact with relevant parties and provide guidance as to the next steps in the process and what they can expect to hear next in accordance with SLA’s.Re-visit unobtainable policy holders and send emails to ensure a response and contact has been made.One the claims in concluded, record all payment details and upload settlement documents.Respond to queries raised by the policy holder, escalating if required.Uphold Woodgate & Clark Ltd Code of Business Conduct at all times.
About you
Exceptional Customer service skills and the ability to demonstrate examples of your experience when applying.Able to handle enquiries professionally and confidently, making informed decision on the next stage of the process.The ability to put yourself in the policy holders position and manage conversations on the progress of repair work.Ability to work as an individual and also work with a team of professionals.Accurate keyboard skills.Competent use of technology.
If you have the necessary experience and would be interested in joining a progressive and expanding company who invest heavily in employee development, then please apply.Woodgate & Clark operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, age, political opinions or trade union membership.Woodgate & Clark uses a third party to undertake a number of checks. Any offer of employment made by Woodgate & Clark would be conditional upon receiving a satisfactory reference, identity document(s), basic DBS certificate and basic credit check.....Read more...
Senior Bordereau AdministratorJob Type: Full Time, PermanentLocation: West MallingSalary: £CompetitiveBenefits
A people centric culture, supported with mentoring and development opportunities.Competitive base salary dependent on level of experience & qualifications.25 days holiday, plus bank holidays and our purchase/buy back scheme.2 CSR volunteer days for a charitable cause of your choice.Company Contributory Pension.Life assurance benefit – x4 annual basic salary.An extensive Employee Assistance Programme, including 24/7 access to a private GP.Various discounts on lifestyle and entertainment via our ‘Advoperks’ membership.Exam study and support.
About usWoodgate & Clark has been providing a loss adjusting service to the UK insurance market for over 40 years and, since 2015, has been part of the Van Ameyde Group, Europe’s market leader in international claims management.At Woodgate & Clark, we pride ourselves on our superior technical expertise and the quality of the service that we provide to our clients, whilst enjoying one of the highest ratios of qualified personnel in the profession.The Vacancy – Senior Bordereau Administrator:We are looking for an experienced Senior Bordereau Administrator to work within our DCA and Desktop team based in Kings Hill, West Malling.Our DCA and Desktop team allocate, monitor, handle and authorise claims in line with agreed client requirements and delegated authority levels as well as managing claims from first notification of loss through to conclusion, including payment management and MI reporting.Hybrid working options are available, with 2 days based at our Head Office in Kings Hill, and 3 days working from home. This role is 37.5 hours per week, Monday to Friday, with a flexible start time from 8.30am to 9am and finish at either 5pm or 5.30pm depending upon your preference.Our culture is to support our employees with the appropriate level of guidance and mentoring to fulfil their role to the required standards and drive their career progression, so you’ll receive mentoring and training from day one.What you’ll be doing:Reporting to our DCA Manger, the role forms a pivotal part of our team. You’ll have responsibility to create, check and manage our TPA bordereaux MI and provide reconciliation of payments, incoming funds in line with agreed SLA’s. You’ll also validate payment data on our claims software and issues payment letters in line with agreed SLA’s along with producing credible MI for our DCA Clients.Main Responsibilities:
Review, check and validate claim payments from DCA funds whether by BACs or cheque.Review, check and add payment data to claim record.Receive, review and validate MI to identify and resolve any data inaccuracies before release to Clients.Ensure money laundering documentation is matches payment request.Liaise with handling adjuster to manage any data discrepancies or Insurer authority on non-DA cases that are not clear on claim record or are incorrect.Review, check and seek Insurer approval on non-DA fee payment requests in accordance with Client specific requirements.Review and ensure payments are accurate and made in accordance with Client requirements.Monitor funds requesting top-up funds when low.Review, check and allocate incoming funds from bank statements daily to reconciliation sheets and to inform accounts thereafter.Escalate to Clients when funds are low and manage key relationships in this regard.Review, check and validate month end bank statements to match reconciliations on each TPA fund.Review each bank account and report to line manager weekly with update identifying any issues with the accounts or funds.Manage workloads within small team to ensure capacities are utilised evenly.Ensure compliance with regulatory requirements at all times and highlight any contravention to the Operational Support and Compliance Manager.Uphold Woodgate & Clark Ltd Code of Business Conduct at all times.
About you:Our ideal candidate will have experience in producing Lloyds MI and fund management information or will be able to demonstrate client account process and Lloyds MI production. Experience or knowledge of claims handling will be an advantage.You’ll also have:
Solid experience with MS Exel, including pivot tables and formula creation.Accuracy of data, with attention to detail at all times.Customer and Quality focused, providing exceptional service levels to both internal and external customers.Team focused – working with colleagues throughout the business.Target focused – making sure KPI’s and SLA’s are met.The ability to work on own initiative and as part of a team.Excellent communication skills.A positive attitude and a proactive approach to solving problems.Able to co-ordinate a variety of actions concurrently.
If you have the necessary experience and would be interested in joining a progressive and expanding company who invest heavily in employee development, then please apply!Woodgate & Clark operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, age, politic opinions or trade union membership.Woodgate & Clark uses a third party to undertake a number of checks. Any offer of employment made by Woodgate & Clark would be conditional upon receiving a satisfactory reference, identity checks and basic DBS check.....Read more...
