The Studio and Technical Production Apprentice will manage all on-air and online content whilst managing the day-to-day operation of the radio.
1. Studio Management
a. Day-to-day operations – the apprentice will learn to manage presenter absences and update the weekly programming rota.
b. Zara Studio Updates – the apprentice will be responsible for updating Azan times, regular repeat shows and overnight playlists.
c. Advert Schedule – the apprentice will update weekly rotations and produce playout logs.
2. Content Creation
a. Advert Production – The apprentice will learn to produce adverts as part of their role and assist the station manager in this task.
b. Publications – The apprentice will produce a weekly presenter rota, a monthly namaz timetable and programme promotions.
c. Website – the apprentice will assist with the creation of a brand-new website.
d. Social Media and Podcasting – the apprentice will learn to edit content from programmes and publications to upload to our social media channels.
e. Editing – the apprentice will learn to select the best on-air content for repeats.
f. Music Collection – the apprentice will assist with collecting more music to be regularly played, especially English and Arabic tracks.
g. Other Content – the apprentice will learn to select and download other content suitable for airing on Crescent Radio, such as short talks, history and podcasts.
3. Station Development
a. The apprentice will assist the station manager in developing a dedicated podcast studio.
b. The apprentice will assist the station manager in implementing funded projects.Training:The apprentice will work towards a full understanding of radio station management and the role of a studio producer. They will be learning the majority of their role “on the job” with time set aside for working towards a Level 3 Qualification in Business Administration.Training Outcome:We aim to select and train our next Studio Manager. There is a confirmed offer of employment on successful completion of the apprenticeship.Employer Description:Crescent Community Radio has been serving the local Asian/Muslim community in Rochdale since 2001 broadcasting primarily in Urdu/Punjabi with additional programming in English, Pahari and Bengali. We are a volunteer-led community station with a full-time licence since 2006. Broadcasting on DAB since April 2024 as part of East Manchester DAB, operating mainly through volunteer presenters, with limited funds for staffing and regular upgrades. The station is mostly self-sustaining via local advertising, grants, and volunteer support. Programming includes lifestyle, religious, and entertainment shows, aiming for 40% talk and 60% music. While faith-based, we welcome diverse presenters and audiences, focusing on uplifting, informative and entertaining programming.Working Hours :The working week will be Monday to Friday. Working Times: 10 am to 4.30 pm with 30 mins unpaid lunch break.Skills: Communication skills,IT skills,Problem solving skills,Time Management,Adaptable....Read more...
As an Early Years Apprentice, you’ll be part of a supportive team, learning while making a positive impact in children’s lives.
You’ll:
Dedicate 20% of your week to training, with the remainder spent gaining hands-on experience in a vibrant, nurturing environment
Help create a warm, fun, and safe space where children thrive
Engage children in play-based activities inspired by the Early Years Foundation Stage (EYFS) framework
Build strong, supportive relationships with children, families, and colleagues
Support children’s developmental milestones and keep parents informed with updates
Assist with daily routines, maintaining the highest standards of safety, hygiene, and care
Why you’ll love working with us:
We know our people make all the difference, so here’s how we make a difference for you:
Childcare Perks: Free childcare for the first month and 52% discount (based on working hours) to support your family
Holiday and Celebrations: 31 days of holiday, including national bank holidays, plus a Christmas closure week and your birthday off
Career Development: Access to The National College full of training and courses
Exclusive Discounts & Wellbeing Support: Enjoy Perkbox discounts and wellbeing tools
Recognition & Rewards: Refer a friend or family for exciting bonuses and celebrate milestones with long-service awards
Volunteer Day: 1 paid day off per year to volunteer and give back to the community
Training:Your full role and responsibilities will be set out by your employer.
They will provide you with all of the on-the-job training you need to up - skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 3 Early Years Educator Apprenticeship Standard, which includes:
Knowledge, Skills and Behaviours
Level 3 Diploma for the Early Years Educator
Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid
Level 2 Functional Skills in maths and English (if required)
This will be delivered by your dedicated training provider, Realise.Training Outcome:
We believe in creating brighter futures for our people; as we work with, train, progress and develop our team through professional development
Employer Description:The Old Station Nursery Group was established in 2002 when we opened our very first nursery. Since then, the company has grown steadily, creating a similar feeling and ethos in each setting while nourishing each nursery’s unique strengths. The Old Station Nursery Group comprises of 79 exceptional nurseries across the UK. Every year, Nursery World releases a Nursery Chains article which ranks nursery groups in size. We are proud to announce that we are ranked at 13 in this league.Working Hours :Monday to Friday - Shifts to be agreed at offer stage.Skills: Communication Skills,Creative,Customer care skills,Organisation skills,Patience,Team working....Read more...
Do you want to make a positive difference to vulnerable children and their lives? Are you keen to work with an outstanding provider who offers clear development and progression opportunities? Apply here!
My client is looking for passionate support workers who have experience working in residential settings, with children/young adults with traumatic backgrounds, challenging behaviour and/or learning disabilities. They are the local council who have children’s homes in and around Doncaster, with specialist homes supporting young people who have learning disabilities and those who have had challenging starts in life.
This is a role where you will be working with one of the most reputable care providers in the area and will benefit from ongoing training and support to ensure you have everything you need to become successful in the role.
Benefits include:
£28,132 per annum
5% unsociable allowance uplift guaranteed
£36 per sleep in
Public Sector benefits including annual pay reviews, enhanced pension benefit
Job security in a local council employer
Excellent progression opportunities within the council
About you :
A background working with SEN children/ Youth work/ semi-independent living/ children’s homes/ care leavers/ volunteer work with children
A level 3 diploma is desirable however not essential for this role.
A UK driving liscence is desirable for this role
Ability to work shift patterns, nights, sleep ins, unsociable hours
Please note that we are unable to consider candidates who require sponsorship for this role.
If you are looking for your next move, apply here!
Summer Smith – Recruitment Consultant
0118 948 5555....Read more...
Handling incoming phone calls from service users, members of the public, and professionals making enquiries about our services.
Entering information accurately into our data recording system.
Producing regular reports from the data system.
Creating worksheets for our handyman and laundry run services.
Maintaining a simple stock control system for mobility
aids.Updating and maintaining online volunteer records.
Assisting the Office Manager as needed, including:
Uploading and recording bills in our accounting system
Digital filing and photocopying
Stocktaking stationery supplies
Helping with hospitality
Carrying out any other reasonable tasks requested by management.
Training:4 days per week at Shine On.
1 day per week at Newcastle College.Training Outcome:There is good potential for continued employment upon successful completion of the apprenticeship.Employer Description:Shine On is a small, friendly charity based in Heaton, working mainly across the east of Newcastle. We deliver services and activities for older people, helping them remain independent, active, and connected. We also operate a community launderette and a small mobility aid service.
Our team offers a supportive and pleasant working environment. The office is located just off Heaton Road (near the Corner House pub), with excellent transport links and close to Chillingham Road’s shops and services.Working Hours :Monday – Friday 9am – 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative....Read more...
An opportunity has arisen for a Polish Speaking Practice Accountant to join a well-established accountancy firm offering professional financial and advisory services across various sectors.
As an Accountant, you will be managing client accounts, preparing financial reports, and supporting the smooth running of day-to-day accounting operations.
This is a permanent position offered on a 12-month contract basis, either full-time or part-time offering hybrid working options, a salary between £30,000 and £47,000, and benefits.
You must be fluent in Polish. Enhanced salaries are available for qualified candidates, such as those with ACCA certification.
You Will Be Responsible For
? Reconciling bank accounts and company ledgers
? Preparing corporation tax computations and financial statements
? Managing accounting processes for clients from a range of industries, including e-commerce
? Working independently to manage client accounts and delivering high-quality service within set deadlines
What We Are Looking For
? Previously worked as an Accountant, Accounts Senior, Accounts semi senior, Practice Accountant, Assistant accountant, Semi senior Accountant, Accounts Supervisor or in a similar role
? Experience of 2 years within the UK accounting sector
? Have at least AAT Level 4 qualification
? Proficiency in Polish and English (both written and spoken)
? Solid working knowledge of Microsoft Excel and Word
What's on Offer
? Competitive salary
? Pension Scheme
? Sick pay
? Additional leave
? Company events
? 28 days paid annual leave (plus bank holidays)
? Employee mentoring programme
? Flexible timings
? Paid volunteer time
This is a great opportunity to join a respected firm offering long-term stability and genuine career development.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest an....Read more...
An opportunity has arisen for a Polish Speaking Accounts Senior to join a well-established accountancy firm offering professional financial and advisory services across various sectors.
As an Accounts Senior, you will be managing client accounts, preparing financial reports, and supporting the smooth running of day-to-day accounting operations.
This is a permanent position offered on a 12-month contract basis, either full-time or part-time offering hybrid working options, a salary between £30,000 and £47,000, and benefits.
You must be fluent in Polish. Enhanced salaries are available for qualified candidates, such as those with ACCA certification.
You Will Be Responsible For
? Reconciling bank accounts and company ledgers
? Preparing corporation tax computations and financial statements
? Managing accounting processes for clients from a range of industries, including e-commerce
? Working independently to manage client accounts and delivering high-quality service within set deadlines
What We Are Looking For
? Previously worked as an Accountant, Accounts Senior, Accounts semi senior, Practice Accountant, Assistant accountant, Semi senior Accountant, Accounts Supervisor or in a similar role
? Experience of 2 years within the UK accounting sector
? Have at least AAT Level 4 qualification
? Proficiency in Polish and English (both written and spoken)
? Solid working knowledge of Microsoft Excel and Word
What's on Offer
? Competitive salary
? Pension Scheme
? Sick pay
? Additional leave
? Company events
? 28 days paid annual leave (plus bank holidays)
? Employee mentoring programme
? Flexible timings
? Paid volunteer time
This is a great opportunity to join a respected firm offering long-term stability and genuine career development.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest a....Read more...
An opportunity has arisen for a Polish Speaking Practice Accountant to join a well-established accountancy firm offering professional financial and advisory services across various sectors.
As an Accountant, you will be managing client accounts, preparing financial reports, and supporting the smooth running of day-to-day accounting operations.
This is a permanent position offered on a 12-month contract basis, either full-time or part-time offering hybrid working options, a salary between £30,000 and £47,000, and benefits.
You must be fluent in Polish. Enhanced salaries are available for qualified candidates, such as those with ACCA certification.
You Will Be Responsible For
? Reconciling bank accounts and company ledgers
? Preparing corporation tax computations and financial statements
? Managing accounting processes for clients from a range of industries, including e-commerce
? Working independently to manage client accounts and delivering high-quality service within set deadlines
What We Are Looking For
? Previously worked as an Accountant, Accounts Senior, Accounts semi senior, Practice Accountant, Assistant accountant, Semi senior Accountant, Accounts Supervisor or in a similar role
? Experience of 2 years within the UK accounting sector
? Have at least AAT Level 4 qualification
? Proficiency in Polish and English (both written and spoken)
? Solid working knowledge of Microsoft Excel and Word
What's on Offer
? Competitive salary
? Pension Scheme
? Sick pay
? Additional leave
? Company events
? 28 days paid annual leave (plus bank holidays)
? Employee mentoring programme
? Flexible timings
? Paid volunteer time
This is a great opportunity to join a respected firm offering long-term stability and genuine career development.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest an....Read more...
An opportunity has arisen for a Accountant (polish speaking) to join a well-established accountancy firm offering professional financial and advisory services across various sectors.
As an Accountant (polish speaking), you will be managing client accounts, preparing financial reports, and supporting the smooth running of day-to-day accounting operations.
This is a permanent position offered on a 12-month contract basis, either full-time or part-time offering hybrid working options, a salary between £30,000 and £47,000, and benefits.
You must be fluent in Polish. Enhanced salaries are available for qualified candidates, such as those with ACCA certification.
You Will Be Responsible For
? Reconciling bank accounts and company ledgers
? Preparing corporation tax computations and financial statements
? Managing accounting processes for clients from a range of industries, including e-commerce
? Working independently to manage client accounts and delivering high-quality service within set deadlines
What We Are Looking For
? Previously worked as an Accountant, Accounts Senior, Accounts semi senior, Practice Accountant, Assistant accountant, Semi senior Accountant, Accounts Supervisor or in a similar role
? Experience of 2 years within the UK accounting sector.
? Background in preparing accounts and VAT returns for Limited (Ltd) companies across various industries.
? Strong Ltd company accounting knowledge, gained from either practice or in-house experience.
? Have at least AAT Level 4 qualification
? Proficiency in Polish and English (both written and spoken)
? Solid working knowledge of Microsoft Excel and Word
What's on Offer
? Competitive salary
? Pension Scheme
? Sick pay
? Additional leave
? Company events
? 28 days paid annual leave (plus bank holidays)
? Employee mentoring programme
? Flexible timings
? Paid volunteer time
This is a great opportunity to join a respected firm offering long-term stability and gen....Read more...
An opportunity has arisen for a Polish Speaking Practice Accountant to join a well-established accountancy firm offering professional financial and advisory services across various sectors.
As an Accountant, you will be managing client accounts, preparing financial reports, and supporting the smooth running of day-to-day accounting operations.
This is a permanent position offered on a 12-month contract basis, either full-time or part-time offering hybrid working options, a salary between £30,000 and £47,000, and benefits.
You must be fluent in Polish. Enhanced salaries are available for qualified candidates, such as those with ACCA certification.
You Will Be Responsible For
* Reconciling bank accounts and company ledgers
* Preparing corporation tax computations and financial statements
* Managing accounting processes for clients from a range of industries, including e-commerce
* Working independently to manage client accounts and delivering high-quality service within set deadlines
What We Are Looking For
* Previously worked as an Accountant, Accounts Senior, Accounts semi senior, Practice Accountant, Assistant accountant, Semi senior Accountant, Accounts Supervisor or in a similar role
* Experience of 2 years within the UK accounting sector
* Have at least AAT Level 4 qualification
* Proficiency in Polish and English (both written and spoken)
* Solid working knowledge of Microsoft Excel and Word
What's on Offer
* Competitive salary
* Pension Scheme
* Sick pay
* Additional leave
* Company events
* 28 days paid annual leave (plus bank holidays)
* Employee mentoring programme
* Flexible timings
* Paid volunteer time
This is a great opportunity to join a respected firm offering long-term stability and genuine career development.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Polish Speaking Accounts Senior to join a well-established accountancy firm offering professional financial and advisory services across various sectors.
As an Accounts Senior, you will be managing client accounts, preparing financial reports, and supporting the smooth running of day-to-day accounting operations.
This is a permanent position offered on a 12-month contract basis, either full-time or part-time offering hybrid working options, a salary between £30,000 and £47,000, and benefits.
You must be fluent in Polish. Enhanced salaries are available for qualified candidates, such as those with ACCA certification.
You Will Be Responsible For
* Reconciling bank accounts and company ledgers
* Preparing corporation tax computations and financial statements
* Managing accounting processes for clients from a range of industries, including e-commerce
* Working independently to manage client accounts and delivering high-quality service within set deadlines
What We Are Looking For
* Previously worked as an Accountant, Accounts Senior, Accounts semi senior, Practice Accountant, Assistant accountant, Semi senior Accountant, Accounts Supervisor or in a similar role
* Experience of 2 years within the UK accounting sector
* Have at least AAT Level 4 qualification
* Proficiency in Polish and English (both written and spoken)
* Solid working knowledge of Microsoft Excel and Word
What's on Offer
* Competitive salary
* Pension Scheme
* Sick pay
* Additional leave
* Company events
* 28 days paid annual leave (plus bank holidays)
* Employee mentoring programme
* Flexible timings
* Paid volunteer time
This is a great opportunity to join a respected firm offering long-term stability and genuine career development.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Polish Speaking Practice Accountant to join a well-established accountancy firm offering professional financial and advisory services across various sectors.
As an Accountant, you will be managing client accounts, preparing financial reports, and supporting the smooth running of day-to-day accounting operations.
This is a permanent position offered on a 12-month contract basis, either full-time or part-time offering hybrid working options, a salary between £30,000 and £47,000, and benefits.
You must be fluent in Polish. Enhanced salaries are available for qualified candidates, such as those with ACCA certification.
You Will Be Responsible For
* Reconciling bank accounts and company ledgers
* Preparing corporation tax computations and financial statements
* Managing accounting processes for clients from a range of industries, including e-commerce
* Working independently to manage client accounts and delivering high-quality service within set deadlines
What We Are Looking For
* Previously worked as an Accountant, Accounts Senior, Accounts semi senior, Practice Accountant, Assistant accountant, Semi senior Accountant, Accounts Supervisor or in a similar role
* Experience of 2 years within the UK accounting sector
* Have at least AAT Level 4 qualification
* Proficiency in Polish and English (both written and spoken)
* Solid working knowledge of Microsoft Excel and Word
What's on Offer
* Competitive salary
* Pension Scheme
* Sick pay
* Additional leave
* Company events
* 28 days paid annual leave (plus bank holidays)
* Employee mentoring programme
* Flexible timings
* Paid volunteer time
This is a great opportunity to join a respected firm offering long-term stability and genuine career development.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Accountant (polish speaking) to join a well-established accountancy firm offering professional financial and advisory services across various sectors.
As an Accountant (polish speaking), you will be managing client accounts, preparing financial reports, and supporting the smooth running of day-to-day accounting operations.
This is a permanent position offered on a 12-month contract basis, either full-time or part-time offering hybrid working options, a salary between £30,000 and £47,000, and benefits.
You must be fluent in Polish. Enhanced salaries are available for qualified candidates, such as those with ACCA certification.
You Will Be Responsible For
* Reconciling bank accounts and company ledgers
* Preparing corporation tax computations and financial statements
* Managing accounting processes for clients from a range of industries, including e-commerce
* Working independently to manage client accounts and delivering high-quality service within set deadlines
What We Are Looking For
* Previously worked as an Accountant, Accounts Senior, Accounts semi senior, Practice Accountant, Assistant accountant, Semi senior Accountant, Accounts Supervisor or in a similar role
* Experience of 2 years within the UK accounting sector.
* Background in preparing accounts and VAT returns for Limited (Ltd) companies across various industries.
* Strong Ltd company accounting knowledge, gained from either practice or in-house experience.
* Have at least AAT Level 4 qualification
* Proficiency in Polish and English (both written and spoken)
* Solid working knowledge of Microsoft Excel and Word
What's on Offer
* Competitive salary
* Pension Scheme
* Sick pay
* Additional leave
* Company events
* 28 days paid annual leave (plus bank holidays)
* Employee mentoring programme
* Flexible timings
* Paid volunteer time
This is a great opportunity to join a respected firm offering long-term stability and genuine career development.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Exciting Leadership Opportunity: General Manager – Grab & Go ConceptWe are partnering with an innovative Grab & Go food concept that’s rapidly growing and looking for a dynamic General Manager to join their team. This is a unique chance to lead a high-volume operation, shape exceptional customer experiences, and be part of a brand that truly values its people.This is more than just a managerial role – it’s an opportunity to take your leadership to the next level in a fast-paced, fun, and forward-thinking environment. With daytime hours only, you can enjoy a great work-life balance while being at the heart of a brand that’s ambitious about growth and expansion.Who We’re Looking For: We are seeking an experienced leader from a high-volume Grab & Go or QSR background, who thrives in a fast-paced food-led environment. You will have a proven track record in:
Operational excellence and efficiencyBuilding, coaching, and motivating high-performing teamsDelivering exceptional customer experiences consistentlyManaging budgets and operational performance
You will be passionate about food, people, and delivering excellence, and will relish the opportunity to make a real impact on a brand with a loyal following.Key Responsibilities:
Lead the day-to-day operations of the site, ensuring smooth and efficient serviceMaintain the highest standards of food quality and customer serviceRecruit, train, and develop a motivated and engaged teamMonitor and control operational costs and budgetsDrive initiatives that enhance staff and customer satisfactionChampion a positive, people-first culture
Why This Role Is Amazing:
Salary up to £45,000 with excellent bonus opportunitiesClear career progression and personal development pathwaysVolunteer day opportunities to give back to the communityFree meals during shiftsWork-life balance with daytime hours
If you are a hands-on, inspiring leader who loves food, innovation, and creating memorable experiences for both customers and teams, this is your chance to take charge and make your mark.....Read more...
Our client is a leading global FMCG manufacturer, renowned for their innovation, quality, and commitment to excellence. Due to continued growth and investment, they are expanding their operations and strengthening their engineering team — creating exciting opportunities for skilled engineers to join a world-class business.
Job Role & Key Responsibilities:
As Engineering Team Leader, you’ll be the operational hub of the engineering team — managing the planning, communication, and administration that keep everything running smoothly. From maintenance scheduling and spare part management to compliance tracking and contractor coordination, you’ll ensure the department operates efficiently and effectively.
Key Responsibilities:
Schedule and coordinate preventative maintenance tasks and engineer workloads.
Track outstanding work orders, ensuring timely completion and accurate documentation.
Support the Engineering Manager with resource planning, KPI reporting, and departmental priorities.
Monitor stock levels and reorder critical components to avoid downtime.
Maintain precise records of parts usage, orders, and deliveries.
Liaise with suppliers to secure cost-effective and timely supply of materials.
Keep accurate and up-to-date maintenance logs, service reports, and equipment histories.
Prepare and support documentation for internal and external audits.
Track and report on compliance with safety protocols and inspection schedules.
Organise and manage engineering contractors, ensuring all site inductions and safety requirements are met.
Maintain effective communication between engineers, production, and third-party suppliers.
The Ideal Candidate Will Have:
Previous experience in engineering administration, maintenance coordination, or technical planning.
Strong organisational skills with excellent attention to detail.
Working knowledge of Excel, stock systems, and CMMS/maintenance software.
Ability to prioritise multiple tasks in a fast-paced manufacturing environment.
Clear and confident communication skills, able to liaise effectively with engineers, managers, and suppliers.
Benefits Include:
Competitive salary
Annual performance bonus
25 days annual leave + UK bank holidays
3 volunteer days per year
Company pension scheme
Employee discounts
Life assurance
Medicash Health Cash Plan
If you are interested in this exciting opportunity, please get in touch with us or apply below!....Read more...
The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 6AM - 2:30PM. Temporary cover is required for approximately 3 months, possible extension due to performance.Please note: this is an outreach working role and involves travelling across the borough of Redbridge supporting clients in the community.In this position, you will be expected to;- Deliver initial street-based assessments to new rough sleepers and follow-up casework to existing rough sleepers- Plan and organise street outreach shifts, based on referrals and mapping information received to identify and verify rough sleepers- Support rough sleepers by ensuring that referrals are made to relevant services and accommodation through the Pathway- Plan and organise annual street counts, conduct local mapping of hotspot areas, and compile data on the rough sleeper population- Plan shifts to enable attendance at planned meetings (with advance notice), and liaison with support agencies- Support clients to access accommodation, health services, day centres, housing advice services, and all other relevant support- Work alongside the Team manager to lead on any crisis intervention work for complex cases- Develop partnership working with a range of local and regional organisations- Contribute to service development in line with local and government strategies, such as No Second Night Out- Work with partners on outreach-focused initiatives such as local cold weather shelters and provisions, and annual street counts- Work with agencies to support voluntary return where this is the most appropriate Single Service Offer, and Immigration Enforcement where needed- Work alongside the Service Manager to monitor the service's expenditure and oversee volunteer expenses and timesheetsPlease note: this role involves lone working.To apply for this role, you must have;- Experience of working with homeless clients- Knowledge of substance misuse and recovery, harm minimisation models and the complexities of the homeless sector- Knowledge of immigration and benefit entitlement issues, including both EEA and non-EEA clients- An understanding of quality customer-focused service principles, and proven ability to empower service users- Awareness of London-based and national agencies, rough sleeper initiatives, and single service offer approach- Understanding of barriers faced by rough sleepers and available support services- Understanding of planned support principles and working with vulnerable people- The ability to work under pressure, and effective schedule management- The ability to dynamically risk-assess situations- The ability to use IT applications and produce reports- The ability to work in a multiagency framework and coordinate the response of partner agencies- Flexibly to work early mornings and late evenings to better identify and engage individuals rough sleeping....Read more...
The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 6AM - 2:30PM. Temporary cover is required for approximately 3 months, possible extension due to performance.Please note: this is an outreach working role and involves travelling across the borough of Redbridge supporting clients in the community.In this position, you will be expected to;- Deliver initial street-based assessments to new rough sleepers and follow-up casework to existing rough sleepers- Plan and organise street outreach shifts, based on referrals and mapping information received to identify and verify rough sleepers- Support rough sleepers by ensuring that referrals are made to relevant services and accommodation through the Pathway- Plan and organise annual street counts, conduct local mapping of hotspot areas, and compile data on the rough sleeper population- Plan shifts to enable attendance at planned meetings (with advance notice), and liaison with support agencies- Support clients to access accommodation, health services, day centres, housing advice services, and all other relevant support- Work alongside the Team manager to lead on any crisis intervention work for complex cases- Develop partnership working with a range of local and regional organisations- Contribute to service development in line with local and government strategies, such as No Second Night Out- Work with partners on outreach-focused initiatives such as local cold weather shelters and provisions, and annual street counts- Work with agencies to support voluntary return where this is the most appropriate Single Service Offer, and Immigration Enforcement where needed- Work alongside the Service Manager to monitor the service's expenditure and oversee volunteer expenses and timesheetsPlease note: this role involves lone working.To apply for this role, you must have;- Experience of working with homeless clients- Knowledge of substance misuse and recovery, harm minimisation models and the complexities of the homeless sector- Knowledge of immigration and benefit entitlement issues, including both EEA and non-EEA clients- An understanding of quality customer-focused service principles, and proven ability to empower service users- Awareness of London-based and national agencies, rough sleeper initiatives, and single service offer approach- Understanding of barriers faced by rough sleepers and available support services- Understanding of planned support principles and working with vulnerable people- The ability to work under pressure, and effective schedule management- The ability to dynamically risk-assess situations- The ability to use IT applications and produce reports- The ability to work in a multiagency framework and coordinate the response of partner agencies- Flexibly to work early mornings and late evenings to better identify and engage individuals rough sleeping....Read more...
We are working with Karcher UK seeking a highly experienced Key Account Manager with a strong background in cleaning equipment sales and experience within the Facilities Management (FM) sector. You will join a highly successful, global market leading brand.
The role is field based working with clients maintaining and building the customer base effectively meeting customer needs. The role is full time and permanent offering a competitive salary and generous bonus opportunities. Being a national role ideal location would be centrally based with easy access to the motorway network.
Purpose of the role:
To drive sales growth and profitability through effective account management developing and maintaining strategic partnerships with key clients. Gaining a deep understanding of the customer needs, market insights with a consultative approach as a trusted partner.
Key Accountabilities for the Key Account Manager:
Achieve sales target managing your account portfolio with product mix, margin and turnover
Develop strategic plans to grow and manage accounts ensuring sustainable profit
Assess and tactically grow account spend
Proactively identify and secure new key accounts within the FM sector
Build, nurture and develop strong relationships with key stakeholders to maximise opportunity
Work closely with internal teams to ensure effective communication and an efficient process
Contribute to contract renewal dates, best practice and knowledge sharing to support continuous improvement
Participate in key account decision making, projects, new product launches, negotiations
Develop and maintain strong relationships with all internal teams to optimise efficiencies
Develop a qualified pipeline
Review and produce monthly reports on KPIs, trading, forecasting
Key Skills Required for the Key Account Manager Role:
Experience in a national key account role with cleaning equipment
Experience within Facilities Management sector
High levels of customer service
Experience in understanding procurement cycle would be an advantage
Excellent negotiation and influencing skills
Confident communication skills
Ability to establish and nurture client relationships
High levels of own initiative, energy and drive
What’s in it for you?
You will receive a comprehensive induction plan to the company and role with plenty of support. The role offers a competitive salary and generous bonus opportunities, company car, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, social events, and more!
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The offices are modern bright and offer great facilities.
....Read more...
Retention & Renewals AdvisorLocation: Hybrid (Split between home and our Meadowhall Office)Salary: £24,750 + Commissions, OTE £35k +
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
Since 2004, HSD, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety. We take care of the tricky stuff—whether that’s sorting your compliance documents or giving you access to expert advice any time you need it. Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.
The role- Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals.- Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals.- Take ownership of the client experience, ensuring every touchpoint leaves a positive impression.- Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate.- Collaborate with existing clients to identify opportunities for additional growth and support new business generation.- Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business.- Be commercially driven - success will be measured against both revenue targets and client retention performance
About youWe’re looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven. You’ll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.
You’ll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience. Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Retention & Renewals AdvisorLocation: Hybrid (Split between home and our Meadowhall Office)Salary: £24,750 + Commissions, OTE £35k +
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
Since 2004, HSD, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety. We take care of the tricky stuff—whether that’s sorting your compliance documents or giving you access to expert advice any time you need it. Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.
The role- Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals.- Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals.- Take ownership of the client experience, ensuring every touchpoint leaves a positive impression.- Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate.- Collaborate with existing clients to identify opportunities for additional growth and support new business generation.- Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business.- Be commercially driven - success will be measured against both revenue targets and client retention performance
About youWe’re looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven. You’ll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.
You’ll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience. Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
As a Safety Apprentice at JLL, you’ll be part of a supportive team helping to keep our workplaces safe and positive for everyone. You’ll work alongside experienced safety professionals and mentors, gaining hands-on experience across different environments.
Here’s what you’ll get involved in:
Keeping people safe- Carry out workplace inspections, risk assessments, and safety audits to make sure our sites stay safe and compliant
Building a strong safety culture- Support training sessions, awareness campaigns, and safety initiatives that encourage everyone to look out for each other
Learning from real situations- Take part in investigating incidents and near misses to understand what happened and how to prevent it next time
Staying organised and informed- Keep safety records up to date, support meetings, and help prepare reports that guide future improvements
Making a difference every day- Work with different teams across the business to create safer, more sustainable workplaces for everyone
Throughout your apprenticeship, you’ll gain valuable skills, earn your Level 3 qualification, and be supported every step of the way as you start your career in health and safety.Training:Your training will take place mainly at work, where you’ll learn alongside experienced safety professionals who’ll support your development every step of the way.
Training will usually take place once a week, giving you regular time to focus on your coursework and apply what you learn in your day-to-day role.
You’ll be based at our London office (near Regent Street) or our Manchester city centre office, depending on your placement.Training Outcome:
At JLL, your development doesn’t stop when your apprenticeship ends. We’ll support you to continue growing your career and building on the skills you’ve gained
You’ll have access to further training, mentoring, and learning opportunities across our business, helping you progress into new roles and continue your professional journey with JLL
Employer Description:We’re JLL - a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.Working Hours :You’ll work 37.5 hours per week, Monday to Friday.
You’ll have time during work hours for apprenticeship training, plus 25 days' holiday, bank holidays, 2 volunteer days, and flexibility to support a healthy work–life balance.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Retention & Renewals AdvisorLocation: Hybrid (Split between home and our Meadowhall Office)Salary: £24,750 + Commissions, OTE £35k +
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
Since 2004, HSD, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety. We take care of the tricky stuff—whether that’s sorting your compliance documents or giving you access to expert advice any time you need it. Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.
The role- Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals.- Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals.- Take ownership of the client experience, ensuring every touchpoint leaves a positive impression.- Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate.- Collaborate with existing clients to identify opportunities for additional growth and support new business generation.- Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business.- Be commercially driven - success will be measured against both revenue targets and client retention performance
About youWe’re looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven. You’ll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.
You’ll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience. Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Retention & Renewals AdvisorLocation: Hybrid (Split between home and our Meadowhall Office)Salary: £24,750 + Commissions, OTE £35k +
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
Since 2004, HSD, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety. We take care of the tricky stuff—whether that’s sorting your compliance documents or giving you access to expert advice any time you need it. Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.
The role- Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals.- Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals.- Take ownership of the client experience, ensuring every touchpoint leaves a positive impression.- Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate.- Collaborate with existing clients to identify opportunities for additional growth and support new business generation.- Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business.- Be commercially driven - success will be measured against both revenue targets and client retention performance
About youWe’re looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven. You’ll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.
You’ll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience. Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Client Success CoachLocation: Wilmslow / Sheffield / Hybrid (with flexibility for some remote working)Working Hours: Full-time, 37.5 hours per week (Monday to Friday, with flexibility as required)Salary: £35000 per annum - OTE 45k
Citation is one of the UK’s leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses. We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation. We love what we do, and we’re on a mission to grow and that’s where you come in. Not bragging, but…we’ve also been named one of the Sunday Times Best companies to work for. Again.
The role: • As a Client Success Coach, you will play a pivotal role in developing and inspiring high-performing teams across the Genesis Division. Reporting to the Client Success Enablement Manager, your main priority will be to coach and support teams focused on client renewals and retention, with a strong emphasis on B2B contract negotiation and communication excellence.• You’ll deliver coaching and training to ensure teams are equipped to handle client conversations confidently across a wide range of communication channels—adapting their approach to suit each client’s preferred method, whether written, spoken, or digital.• You’ll help embed best practices for renewal activity, objection handling, and value communication, adapting your approach to suit different teams and individuals.• You’ll leverage tools such as Call Miner and Salesforce to identify coaching opportunities and measure impact, using data-driven insights to continuously improve team performance. You’ll collaborate closely with managers and other coaches to ensure a consistent, high-quality client experience and support the ongoing development of the Client Success function.
About you: • You are an experienced coach with a passion for getting the best out of people. You have a proven track record in coaching within client success, customer service, or sales environments, ideally with experience in B2B contract negotiation and renewals. You are highly organised, proactive, and able to manage your time and priorities to maximise your impact across multiple teams.• You are inspirational and motivational, able to build rapport with all types of people and adapt your coaching style to suit individual needs. You have a strong understanding of coaching and psychology models, and you’re comfortable using tools like Call Miner, Salesforce, or similar platforms to inform your coaching practice.• You thrive in a fast-paced, changing environment and are committed to continuous improvement—both for yourself and those you coach. You’re a natural communicator, able to deliver feedback constructively and foster a culture of learning, accountability, and high performance.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank Holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Client Success CoachLocation: Wilmslow / Sheffield / Hybrid (with flexibility for some remote working)Working Hours: Full-time, 37.5 hours per week (Monday to Friday, with flexibility as required)Salary: £35000 per annum - OTE 45k
Citation is one of the UK’s leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses. We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation. We love what we do, and we’re on a mission to grow and that’s where you come in. Not bragging, but…we’ve also been named one of the Sunday Times Best companies to work for. Again.
The role: • As a Client Success Coach, you will play a pivotal role in developing and inspiring high-performing teams across the Genesis Division. Reporting to the Client Success Enablement Manager, your main priority will be to coach and support teams focused on client renewals and retention, with a strong emphasis on B2B contract negotiation and communication excellence.• You’ll deliver coaching and training to ensure teams are equipped to handle client conversations confidently across a wide range of communication channels—adapting their approach to suit each client’s preferred method, whether written, spoken, or digital.• You’ll help embed best practices for renewal activity, objection handling, and value communication, adapting your approach to suit different teams and individuals.• You’ll leverage tools such as Call Miner and Salesforce to identify coaching opportunities and measure impact, using data-driven insights to continuously improve team performance. You’ll collaborate closely with managers and other coaches to ensure a consistent, high-quality client experience and support the ongoing development of the Client Success function.
About you: • You are an experienced coach with a passion for getting the best out of people. You have a proven track record in coaching within client success, customer service, or sales environments, ideally with experience in B2B contract negotiation and renewals. You are highly organised, proactive, and able to manage your time and priorities to maximise your impact across multiple teams.• You are inspirational and motivational, able to build rapport with all types of people and adapt your coaching style to suit individual needs. You have a strong understanding of coaching and psychology models, and you’re comfortable using tools like Call Miner, Salesforce, or similar platforms to inform your coaching practice.• You thrive in a fast-paced, changing environment and are committed to continuous improvement—both for yourself and those you coach. You’re a natural communicator, able to deliver feedback constructively and foster a culture of learning, accountability, and high performance.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank Holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Employment Law Consultant Location: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours availableSalary: up to £45K per annum
Are you currently a Solicitor, Chartered Legal Executive or Paralegal, looking for your next move in employment law, which encompasses your passion for both legal and HR practice? Do you long to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…
We are Citation – One of the UKs biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider, as our colleagues bring their great personalities to work, not just their skills!
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should join and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
The roleThis is a blended consultancy role, providing employment law advice as well as practical HR support to our clients and would be perfect for someone who loves to do both!
We believe in a good work-life balance. There is no time recording, no taking work home, no mobile phone ringing out of hours, and you can see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same.
The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of employment law and HR subjects, such as disciplinary, grievance, TUPE and early conciliation. This will include identifying and evaluating risk/claims, enabling our clients to make an informed decision on how they wish to run their business.• You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, facilitating meetings such as disciplinary and grievance hearings, TUPE/redundancy consultations and potentially exit negotiations on behalf of your client. • Essentially, giving the clients the support, they need to keep their business compliant in the everchanging world of employment law!
The person:• Qualified solicitor, Chartered Legal Executive or working towards either of these 2 qualifications or; • Experience providing employment legal advice within private practice or Consultancy, or;• A minimum of 3-4 years operating in an internal HR role• Experience in providing advice on complex and varied employment law and HR issues• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-development• Desirable experience in independently conducting meetings with employees
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. There is also the ability to purchase up to 10 additional days of leave per year!• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers, enhanced leave entitlement and special perks await to celebrate the newest addition to your family.• Long service awards• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
HR / Employment Law Consultant / Solicitor / Employment Lawyer/ Paralegal / CilEx Lawyer / Barrister....Read more...
