About Us The Alex Acheampong Foundation (AAF) is a registered charity supporting individuals and families facing food insecurity. Based at Mayfield Community Centre in Farnborough, our food bank provides food parcels, hygiene products, and essentials to those in need. Our services have grown rapidly, and we are now looking for passionate volunteers to join our team. The Role As a Food Bank Volunteer, you will help us support local people through tasks such as - Sorting and packing food parcels. - Welcoming and supporting service users during sessions. - Collecting donations from supermarkets and partners. - Assisting with stock control and records. - Helping with smooth distribution on open days. What We???re Looking For - Friendly, reliable, and empathetic. - Team player with good communication skills. - Open to supporting people from diverse backgrounds. - Experience helpful but not required ??? training provided. - Drivers desirable (mileage expenses covered). What You???ll Gain - The chance to make a real difference locally. - New skills in teamwork and communication. - A friendly, supportive environment. - Travel expenses reimbursed. How to Apply If you???d like to volunteer with us, please visit www.alexacheampong.co.uk, email info@alexacheampong.org.uk, or call 07900 294291 to request an application form. Join us in making sure no one in our community goes hungry. Alex Acheampong Foundation ??? Together, we can make a difference.....Read more...
WATER MAINTENANCE AND HABITAT IMPROVEMENT PROJECTSAssist in managing waterway maintenance and habitat improvement projects from planning through to execution and review. Ensure that smaller conservation projects align with overall waterway improvement goals, contributing to the team’s broader objectives in South Yorkshire.
SUPERVISION OF APPRENTICES AND VOLUNTEERSProvide day-to-day supervision and guidance to apprentices and volunteers, ensuring work is carried out effectively and safely. Support the development of skills within the team and encourage active participation in conservation tasks.
VOLUNTEER LEADERSHIPLead and coordinate volunteer events related to environmental improvement, ensuring tasks are completed to a high standard and in line with project goals. Motivate and guide volunteers, ensuring their contributions positively impact the environment and the wider community.
HEALTH AND SAFETYAssist in ensuring compliance with all health and safety regulations during projects. Conduct risk assessments and promote safe working practices among the team, volunteers, and apprentices.Training:The successful candidate will work towards a Level 3 Water Environment Qualification, which will take between 13-18 months (including End Point Assessment) and will be on a block release basis.Training Outcome:Progression onto a higher level qualification and/or a full-time position within the company.Employer Description:EN:Able Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday 08:30 - 16:30.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The service: The Corporate Services comprise of BCWA’s Finance, Fundraising, Human Resources, Development, Training and Governance teams. The work undertaken by Corporate Services underpins the support provided by our frontline staff. As BCWA continues to grow, we are expanding our volunteer programme and are now seeking a passionate and organised Volunteer and Involvement Coordinator to lead this work. Job Role Job Title: Volunteer and Involvement CoordinatorPosition available: 1 full-time position (37.5 hours)Salary: £29,267 - £33,281.98Closing date: 16 October 2025
All interviews will be held via Microsoft Teams Is this you? You’re passionate about empowering people and creating opportunities for involvement. You have experience managing volunteers and understand the value they bring to an organisation. You are a confident communicator, digitally savvy and able to build strong relationships with volunteers, colleagues and external partners. You are committed to BCWA’s feminist values and safeguarding principles, and will bring creativity and energy to the role.
The Role: This is an exciting opportunity to shape and develop volunteering at BCWA. You will work across departments to identify opportunities for volunteers, peer mentors and experts by experience to contribute meaningfully to our services. You will lead on recruitment, training, support and celebration of volunteers, ensuring best practice and inclusivity throughout.
If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you.
To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought. One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
• a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager
DBS
All positions are subject to DBS checks at the relevant level.....Read more...
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The service: The Corporate Services comprise of BCWA’s Finance, Fundraising, Human Resources, Development, Training and Governance teams. The work undertaken by Corporate Services underpins the support provided by our frontline staff. As BCWA continues to grow, we are expanding our volunteer programme and are now seeking a passionate and organised Volunteer and Involvement Coordinator to lead this work. Job Role Job Title: Volunteer and Involvement CoordinatorPosition available: 1 full-time position (37.5 hours)Salary: £29,267 - £33,281.98Closing date: 16 October 2025
All interviews will be held via Microsoft Teams Is this you? You’re passionate about empowering people and creating opportunities for involvement. You have experience managing volunteers and understand the value they bring to an organisation. You are a confident communicator, digitally savvy and able to build strong relationships with volunteers, colleagues and external partners. You are committed to BCWA’s feminist values and safeguarding principles, and will bring creativity and energy to the role.
The Role: This is an exciting opportunity to shape and develop volunteering at BCWA. You will work across departments to identify opportunities for volunteers, peer mentors and experts by experience to contribute meaningfully to our services. You will lead on recruitment, training, support and celebration of volunteers, ensuring best practice and inclusivity throughout.
If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you.
To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought. One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
• a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager
DBS
All positions are subject to DBS checks at the relevant level.....Read more...
Recruitment and onboarding:
Upload job descriptions and specifications to the company website
Liaise with the graphic designer to create vacancy graphics
Assist in arranging interviews and send out candidate communications (invitations, rejections)
Obtain relevant pre-employment checks for staff, contractors, and volunteers (e.g. references, right to work)
Assist in the processing and monitoring of DBS applications
Book HR inductions and people manager inductions
Track new starter probation periods and reviews
Payroll and HR administration:
Assist the preparation of the monthly payroll schedule
Support with maintaining key payroll documentation including MATB1 forms, sick notes, starter forms, contracts, and leaver forms
Assist with responses to basic HR queries and signpost appropriately
Assist with issuing of standard HR letters and correspondence
Employee records and compliance:
Assist with maintaining staff and volunteer files in line with data protection requirements
Assist with updating the volunteer database, ensuring accurate records of onboarding
Upload HR documents (policies, flowcharts, and internal guidance) to the intranet
Learning and development:
Assist in the co-ordination and allocation of appropriate training to staff and volunteers as required
Support the coordination of internal training and development sessions
General HR support:
Manage the HR inbox, responding to or escalating queries to HR Manager as needed
Provide ad hoc administrative support to HR team members on various projects and priorities
Training:You will attend our Digbeth Campus weekly on Wednesdays for your off the job training, 9.00am - 5.00pm.Training Outcome:There may be a permenant position after the apprenticeship.Employer Description:Green Lane Masjid and Community Centre is a leading UK mosque situated in the heart of Birmingham serving the community since 1979. Operating from its award-winning grade II listed Victorian building, GLMCC fulfils its mission of inspiring, educating and serving through its educational college, outreach work, welfare services, youth work, international humanitarian wing, as well as its fully functional mosque which is attended by thousands every weekWorking Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Recruitment and onboarding:
Upload job descriptions and specifications to the company website
Liaise with the graphic designer to create vacancy graphics
Assist in arranging interviews and send out candidate communications (invitations, rejections)
Obtain relevant pre-employment checks for staff, contractors, and volunteers (e.g. references, right to work)
Assist in the processing and monitoring of DBS applications
Book HR inductions and people manager inductions
Track new starter probation periods and reviews
Payroll and HR administration:
Assist the preparation of the monthly payroll schedule
Support with maintaining key payroll documentation including MATB1 forms, sick notes, starter forms, contracts, and leaver forms
Assist with responses to basic HR queries and signpost appropriately
Assist with issuing of standard HR letters and correspondence
Employee records and compliance:
Assist with maintaining staff and volunteer files in line with data protection requirements
Assist with updating the volunteer database, ensuring accurate records of onboarding
Upload HR documents (policies, flowcharts, and internal guidance) to the intranet
Learning and development:
Assist in the co-ordination and allocation of appropriate training to staff and volunteers as required
Support the coordination of internal training and development sessions
General HR support:
Manage the HR inbox, responding to or escalating queries to HR Manager as needed
Provide ad hoc administrative support to HR team members on various projects and priorities
Training:HR Support Level 3.
Lessons and coursework are done online and at the workplace
No lessons or coursework on weekends or after work
Lessons are conducted on Microsoft Teams
Training Outcome:Completing the HR Support Level 3 apprenticeship has the potential to elevate the trajectory of your long-term career. You’ll have a range of opportunities available after completion of your course, such as:
A promotion - Below are examples of some roles you could progress into as you develop in your career:
HR executive
HR manager
HR business partner
Head of HR
Further education - You could study a specialist qualification or study towards a higher-level HR qualification to refine your skillset
Employer Description:BACKGROUND TO GLMCC: We are a leading UK mosque situated in the heart of Birmingham serving the community since 1979. Operating from its award-winning grade II listed Victorian building, GLMCC fulfils its mission of inspiring, educating and serving through its educational college, outreach work, welfare services, youth work, international humanitarian wing, as well as its fully functional mosque which is attended by thousands every week.Working Hours :WORKING HOURS: Full-time, 37.5 hours per week, exact working days and hours TBC
REPORTS TO: HR Manager
SALARY: £15,704
LOCATION: Birmingham B9Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Dealing with customer enquiries in person, by phone and by email
Ensuring customer, staff, volunteer and horse records are kept and filed and stored appropriately
Ensuring that the main office and reception area are tidy and inviting with information clearly displayed.
Updating timetables during holiday periods
Working with the team to create a welcoming, positive and happy atmosphere for young people who attend
Training Outcome:
Potential to develop the role in several different directions
Employer Description:Stepney Bank Stables is a charity whose mission is to bring joy and enhance the lasting life chances of young people through horses. We’re open 7 days per week, 363 days per year (closed Christmas Day and New Years Day). Stepney Bank Stables has a history spanning more than 30 years and, in that time, has supported many young people to develop their skills and confidence. We’re committed to investing in our staff team, supporting the personal and career development of all employees.Working Hours :9am- 5pm
Working days would include a Sunday and schedule to be discussedSkills: Communication skills,IT skills,Organisation skills,Reliable,Punctual....Read more...
Work within a site-based team to deliver water catchment management projects in accordance with our client’s requirements.
Carry out work safely and efficiently to Company, industry and legislative standards and ways of working.
Communicate issues that affect the safe and efficient operation of the team to the site supervisor and/or Leadership Team.
Assist in the maintenance of the tool store, vehicle, tools and equipment and maintain all associated records and logbooks.
Tree management. All aspects of tree management. Whilst there is a focus on waterways and waterbodies, this may also include the management of trees in green spaces and properties.
River and habitat restoration. Restoring and enhancing natural processes to improve flood risk management and biodiversity. Examples include re-meandering and working to create or restore flood storage areas.
Carry out operations to minimise the adverse environmental impact (including pollution control) in line with legislation, industry guidance and organisational policies.
Grounds maintenance. Ongoing grounds maintenance activities as a principal or second-tier contractor. Will typically include mowing, hedge/shrub cutting and litter picking.
Delivery tasks on site may include (but are not exclusive to) invasive species control, vegetation management, tree management, debris and waste management and the occasional delivery of volunteer days.
Control vegetation including site clearance, weed management, pruning and basic turf management.
Training:The successful candidate will work towards a Level 3 Water Environment Qualification, which will take between 13-18 months (including End Point Assessment) and will be on a block release basis.Training Outcome:Progression onto a higher level qualification and/or a full-time role within the organisation.Employer Description:EN:Able Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday between 08:30 - 16:30.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
An exciting opportunity has arisen for a Senior Highway Engineer to join a well-regarded consultancy known for delivering innovative and sustainable transport planning solutions.
As a Senior Highway Engineer, you will be responsible for developing and delivering drainage and highway designs for new development projects. This role offers a competitive salary and benefits.
They will consider all level of candidates.
You will be responsible for:
* Design technical solutions for highway and drainage systems to support S104, S38, and S278 applications.
* Perform a range of technical assessments for new developments.
* Provide guidance and technical explanations to junior staff and clients.
* Review technical documents, reports, and drawings produced by junior team members.
* Present technical information to internal and external stakeholders.
* Manage projects to ensure high-quality delivery on time and to specification.
* Regularly update progress and collaborate with Project Managers to coordinate tasks.
* Ensure compliance with industry standards and regulations in all project phases.
* Stay up to date with the latest industry trends, best practices, and innovations in civil engineering.
What we are looking for:
* Previously worked as a Highway Engineer, Highway Design Engineer, Civil Engineer, Civil Infrastructure Engineer, Highway and Drainage Engineer or in a similar role.
* Possess 2 years' experience working in UK development-related infrastructure engineering.
* Experience in preparing highways or drainage designs, particularly S38, S278, and S104 processes.
* Background in writing flood risk assessments or drainage strategies.
* Proficient in drainage design principles and skilled in using Microdrainage and/or Causeway Flow software.
* Degree or equivalent qualification in Civil Engineering or a related field.
* Understanding of relevant UK design standards, including DMRB, Manual for Streets, Sewers for Adoption, and national planning policies
* Skilled in in AutoCAD and Civils 3D.
* Full UK driving licence.
* Right to work in the UK.
Whats on offer:
* Competitive salary
* 25 Days annual leave
* Casual dress
* Company pension
* Life insurance
* Paid volunteer time
* Sick pay
* Cycle to Work Scheme
* Employee mentoring programme
Apply now for this exceptional Senior Highway Engineer opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Senior Drainage Engineer to join a well-regarded consultancy known for delivering innovative and sustainable transport planning solutions.
As a Senior Drainage Engineer, you will be responsible for developing and delivering drainage and highway designs for new development projects. This role offers a competitive salary and benefits.
They will consider all level of candidates.
You will be responsible for:
* Design technical solutions for highway and drainage systems to support S104, S38, and S278 applications.
* Perform a range of technical assessments for new developments.
* Provide guidance and technical explanations to junior staff and clients.
* Review technical documents, reports, and drawings produced by junior team members.
* Present technical information to internal and external stakeholders.
* Manage projects to ensure high-quality delivery on time and to specification.
* Regularly update progress and collaborate with Project Managers to coordinate tasks.
* Ensure compliance with industry standards and regulations in all project phases.
* Stay up to date with the latest industry trends, best practices, and innovations in civil engineering.
What we are looking for:
* Previously worked as a Drainage Engineer, Civil Engineer, Drainage Design Engineer, Cvil Infrastructure Engineer, Drainage and Highways Engineer or in a similar role.
* Possess 2 years' experience working in UK development-related infrastructure engineering.
* Experience in preparing highways or drainage designs, particularly S38, S278, and S104 processes.
* Background in writing flood risk assessments or drainage strategies.
* Proficient in drainage design principles and skilled in using Microdrainage and/or Causeway Flow software.
* Degree or equivalent qualification in Civil Engineering or a related field.
* Understanding of relevant UK design standards, including DMRB, Manual for Streets, Sewers for Adoption, and national planning policies
* Skilled in in AutoCAD and Civils 3D.
* Full UK driving licence.
* Right to work in the UK.
Whats on offer:
* Competitive salary
* 25 Days annual leave
* Casual dress
* Company pension
* Life insurance
* Paid volunteer time
* Sick pay
* Cycle to Work Scheme
* Employee mentoring programme
Apply now for this exceptional Senior Drainage Engineer opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Senior Highway Engineer to join a well-regarded consultancy known for delivering innovative and sustainable transport planning solutions.
As a Senior Highway Engineer, you will be responsible for developing and delivering drainage and highway designs for new development projects. This role offers a competitive salary and benefits.
They will consider all level of candidates.
You will be responsible for:
* Design technical solutions for highway and drainage systems to support S104, S38, and S278 applications.
* Perform a range of technical assessments for new developments.
* Provide guidance and technical explanations to junior staff and clients.
* Review technical documents, reports, and drawings produced by junior team members.
* Present technical information to internal and external stakeholders.
* Manage projects to ensure high-quality delivery on time and to specification.
* Regularly update progress and collaborate with Project Managers to coordinate tasks.
* Ensure compliance with industry standards and regulations in all project phases.
* Stay up to date with the latest industry trends, best practices, and innovations in civil engineering.
What we are looking for:
* Previously worked as a Highway Engineer, Highway Design Engineer, Civil Engineer, Civil Infrastructure Engineer, Highway and Drainage Engineer or in a similar role.
* Possess 2 years' experience working in UK development-related infrastructure engineering.
* Experience in preparing highways or drainage designs, particularly S38, S278, and S104 processes.
* Background in writing flood risk assessments or drainage strategies.
* Proficient in drainage design principles and skilled in using Microdrainage and/or Causeway Flow software.
* Degree or equivalent qualification in Civil Engineering or a related field.
* Understanding of relevant UK design standards, including DMRB, Manual for Streets, Sewers for Adoption, and national planning policies
* Skilled in in AutoCAD and Civils 3D.
* Full UK driving licence.
* Right to work in the UK.
Whats on offer:
* Competitive salary
* 25 Days annual leave
* Casual dress
* Company pension
* Life insurance
* Paid volunteer time
* Sick pay
* Cycle to Work Scheme
* Employee mentoring programme
Apply now for this exceptional Senior Drainage Engineer opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Civil Engineer (Highway / Drainage) to join a well-regarded consultancy known for delivering innovative and sustainable transport planning solutions.
As a Civil Engineer, you will be responsible for developing and delivering drainage and highway designs for new development projects. This role offers a competitive salary and benefits.
They will consider all level of candidates.
You will be responsible for:
* Design technical solutions for highway and drainage systems to support S104, S38, and S278 applications.
* Perform a range of technical assessments for new developments.
* Provide guidance and technical explanations to junior staff and clients.
* Review technical documents, reports, and drawings produced by junior team members.
* Present technical information to internal and external stakeholders.
* Manage projects to ensure high-quality delivery on time and to specification.
* Regularly update progress and collaborate with Project Managers to coordinate tasks.
* Ensure compliance with industry standards and regulations in all project phases.
* Stay up to date with the latest industry trends, best practices, and innovations in civil engineering.
What we are looking for:
* Previously worked as a Civil Engineer, Highway Engineer, Drainage Engineer, Civil Design Engineer, Highway Design Engineer, Drainage Design Engineer, Civil Infrastructure Engineer, Highway and Drainage Engineer or in a similar role.
* Possess 2 years' experience working in UK development-related infrastructure engineering.
* Experience in preparing highways or drainage designs, particularly S38, S278, and S104 processes.
* Background in writing flood risk assessments or drainage strategies.
* Proficient in drainage design principles and skilled in using Microdrainage and/or Causeway Flow software.
* Degree or equivalent qualification in Civil Engineering or a related field.
* Understanding of relevant UK design standards, including DMRB, Manual for Streets, Sewers for Adoption, and national planning policies
* Skilled in in AutoCAD and Civils 3D.
* Full UK driving licence.
* Right to work in the UK.
Whats on offer:
* Competitive salary
* 25 Days annual leave
* Casual dress
* Company pension
* Life insurance
* Paid volunteer time
* Sick pay
* Cycle to Work Scheme
* Employee mentoring programme
Apply now for this exceptional Senior Drainage Engineer opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Make a positive change – work for The Alcohol & Drug ServiceThe Alcohol & Drug Service (ADS) are a registered charity who have been transforming the lives of people affected by drugs and alcohol misuse for over 40 years. Aspire is a partnership between ADS and Rotherham, Doncaster and South Humber NHS Foundation Trust (RDaSH). It combines the strengths of both NHS provision under the leadership of a consultant with the strengths of the voluntary sector provided by ADS. The partnership has worked together for over 20 years providing Drug and Alcohol Services to our local communities. It is a forward thinking and innovative partnership that works closely with the recovery communities it serves to provide flexible, responsive services which offer the best possible outcomes for its service users and community it serves.It is an extremely exciting time to be working in the drug and alcohol field with significant new career opportunities being created. The groupwork team is a growing and emerging team that deliver structured evidence-based group and 1:1 work with service users across various settings. The team provide groups both face to face and virtually to service users. The programme is designed around recognised cycle of change and recovery building model. An important part of this service is to engage with the wider local community and develop recovery and care for service users in their communities. An accredited mentor programme is also delivered by the team for people wishing to volunteer.If you have relevant experience in the substance misuse field and a level 3 Tackling Substance misuse or equivalent, we would like to hear from you. We provide a comprehensive package of accredited courses and for newly qualified Social Workers we support the ASYE programme. For more information contact Dave Clogg or Rachel Turner on 03000 213 900 Interviews will be held face to face on 06 October 2025 PLEASE NOTE: The successful candidate must, by the commencement of employment, have the right to work in the UK.In return, ADS are offering:
Salary £24531 - £27603 doe Generous annual leave, 29 days annual leave per annum, rising to 31 after 2 years’ service and 34 after 5; plus, Public Holidays Attractive Pension Package (6% employer contribution) Health Scheme Training opportunities in line with the personalised learning and development plan Enhanced sick pay. Along with joining ADS at a time of exciting and fast-growing change.
Working at ADS is more than a job, it’s an investment of time to make a difference to the lives of people with substance misuse issues and their families. This post is exempt from the Rehabilitation of Offenders Act 1974. The ADS is an equal opportunity employer, committed to diversity. We promote the fair and equal treatment of potential and existing employees and service users. ....Read more...
Client Support Executive - OnboardingLocation: Hybrid – 2 days in our Wilmslow office, 3 from homeWorking Hours: Full-time
Citation is one of the UK’s leading providers of Health & Safety, HR, Employment Law and ISO services to businesses. But we’re far from average — our people bring their personalities to work, not just their policies!
It’s a great place to work because of the people we employ. Fun, professional, and supportive, we’re looking for likeminded individuals who bring passion and positivity to what they do. If our culture sounds like the right fit for you and you’re excited to be part of our success story, we’d love to hear from you.
The role: As we continue to grow and invest in service and technology, we’re recruiting a Client Support Executive to join our Onboarding team.
In this role, you’ll:• Provide exceptional telephone and online support to clients across the UK• Welcome new clients and deliver training on our platform• Make proactive touchpoints with clients throughout their contract • Ensure clients gain maximum value from their Citation service
About you: We’re looking for natural problem solvers who can take ownership of queries from start to finish, identifying needs and offering effective solutions.
Whatever your background, if you’re passionate about delivering outstanding customer service, we can teach you the rest. You’ll be someone who: • Engages confidently and professionally over the phone• Learns new systems quickly and uses information to support clients effectively• Puts the client first, making it your mission to understand their needs and exceed expectations
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Ready to Apply? If you’re passionate about client support, love problem-solving, and want to work in a fun and supportive team, apply today and start your journey with Citation!....Read more...
Day-to-day duties of the finance function
Regular posting of purchase and sales ledger entries to Xero Accounts including managing incoming queries
Monthly payrolls
Maintaining the fixed asset registers
Month and year end procedures
Petty cash payments including reconciliation
Supplier payments
Establish, maintain and reconcile supplier and customer accounts
Credit control and chasing debtors
Raising purchase orders
Process supplier invoices ensuring goods received prior to payment
Coding of supplier invoices and obtaining the necessary approvals
Respond and deal with telephone and email enquiries relevant to the Finance Department
Maintain spreadsheet records, filing, storage, archiving and security of documents meeting all Data Protection requirements and responsibilities
Monthly credit card reconciliation
Ensure the safeguarding of all Company finances via the implementation and adherence of financial policies and procedures
Reconciliation of Control Accounts
Reception duties and managing of company email accounts
Assisting both Business Support and Finance team with other related duties as required
Training:AAT qualification at Level 3
The successful candidate will undertake a full review of their existing skills versus what is required in their new role. First Intuition will then advise on the best apprenticeship programme for them. This will be a structured AAT Apprenticeship programme at Level 3.
A blend of classroom and online training will support the candidate to achieve a well-recognised accountancy qualification which will both help with their new role and potentially lead on to further study.Training Outcome:
For the right candidate, full time employment will be available at the end of the apprenticeship.
Opportunity to progress onto next level of AAT post apprenticeship.
Continuous professional will be considered.
Employer Description:The role provides support to River Stewardship Company and Riverlution CiC our partner company, delivering our social impact activities.
Reporting directly to the Senior Finance Officer, the Finance Apprentice will support and assist in ensuring the smooth running of Finance Department operations. The Finance Apprentice will assist, ensuring that all employees and company processes run to maximum efficiency.
River Stewardship Company provides a commercial contracting service offering high quality watercourse maintenance and improvement projects throughout Yorkshire and beyond. We have a highly skilled, in-house team who design and deliver specialist projects which aim to restore and maintain healthy waterways and all the benefits they bring, through quality, innovative professional services. Our dedicated, commercial contracting team delivers invasive non-native species, tree and other vegetation management, habitat creation, access works and site furniture installation and improvements. We also deliver bespoke social impact and engagement programmes designed to inspire, empower and connect local people to their waterways. Alongside regular volunteer days we deliver environmental education, citizen science, guided walks and festivals and events. We are an ambitious young company with high professional standards and are committed to continuous improvement.Working Hours :Full-time - 37.5 hours per week. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Client Support Executive - OnboardingLocation: Hybrid – 2 days in our Wilmslow office, 3 from homeWorking Hours: Full-time
Citation is one of the UK’s leading providers of Health & Safety, HR, Employment Law and ISO services to businesses. But we’re far from average — our people bring their personalities to work, not just their policies!
It’s a great place to work because of the people we employ. Fun, professional, and supportive, we’re looking for likeminded individuals who bring passion and positivity to what they do. If our culture sounds like the right fit for you and you’re excited to be part of our success story, we’d love to hear from you.
The role: As we continue to grow and invest in service and technology, we’re recruiting a Client Support Executive to join our Onboarding team.
In this role, you’ll:• Provide exceptional telephone and online support to clients across the UK• Welcome new clients and deliver training on our platform• Make proactive touchpoints with clients throughout their contract • Ensure clients gain maximum value from their Citation service
About you: We’re looking for natural problem solvers who can take ownership of queries from start to finish, identifying needs and offering effective solutions.
Whatever your background, if you’re passionate about delivering outstanding customer service, we can teach you the rest. You’ll be someone who: • Engages confidently and professionally over the phone• Learns new systems quickly and uses information to support clients effectively• Puts the client first, making it your mission to understand their needs and exceed expectations
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Ready to Apply? If you’re passionate about client support, love problem-solving, and want to work in a fun and supportive team, apply today and start your journey with Citation!....Read more...
Finance AssistantLocation: Hybrid – 3 days in Wilmslow, 2 days from homeSalary: £25,000 - £30,000 per annum
Headquartered in Wilmslow and established in 1995, the Citation Group of companies is a growing professional services and compliance business employing over 600 people. The product delivers valuable HR, Employment Law, Health & Safety, ISO and Electrical Safety products and services to over 45,000 SMEs across the UK.
The Citation Group has grown rapidly over the past few years and has big ambitions for the future. As a Private Equity-backed business, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions.
The role We are currently looking to recruit an experienced Finance Assistant to support our busy Finance team. This role will be varied, covering standard month-end, year-end procedures as well as providing ad-hoc support for the group finance team.
• Assist with day-to-day financial transactions and record-keeping• Billing preparation – collecting monthly figures, invoice preparations, monitoring contract agreements, billing schedules maintenance• Credit control management, producing weekly statements, identifying and resolving accounts discrepancies, errors and potential anomalies. Contacting customers to discuss payment.• Bank/credit cards transactions and cash book reconciliations• Process purchase invoices• Processing of month-end journals as required• Assist in month-end closing process (i.e. cost analysis by ledger account)
About you• Previous experience in day-to-day finance transactions.• Ability to work independently and collaboratively, managing multiple deadlines across different disciplines.• Accuracy and attention to detail.• The ability to act on own initiative as well as being a team player• Ability to identify potential issues and problems in timely manner and take relevant actions• Proficiency in using financial software (preferably Sage 50) with a strong knowledge of Microsoft Excel • Eager to learn and absorb information from the team and other departments, contribute own viewpoint/opinion. Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Finance AssistantLocation: Hybrid – 3 days in Wilmslow, 2 days from homeSalary: £25,000 - £30,000 per annum
Headquartered in Wilmslow and established in 1995, the Citation Group of companies is a growing professional services and compliance business employing over 600 people. The product delivers valuable HR, Employment Law, Health & Safety, ISO and Electrical Safety products and services to over 45,000 SMEs across the UK.
The Citation Group has grown rapidly over the past few years and has big ambitions for the future. As a Private Equity-backed business, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions.
The role We are currently looking to recruit an experienced Finance Assistant to support our busy Finance team. This role will be varied, covering standard month-end, year-end procedures as well as providing ad-hoc support for the group finance team.
• Assist with day-to-day financial transactions and record-keeping• Billing preparation – collecting monthly figures, invoice preparations, monitoring contract agreements, billing schedules maintenance• Credit control management, producing weekly statements, identifying and resolving accounts discrepancies, errors and potential anomalies. Contacting customers to discuss payment.• Bank/credit cards transactions and cash book reconciliations• Process purchase invoices• Processing of month-end journals as required• Assist in month-end closing process (i.e. cost analysis by ledger account)
About you• Previous experience in day-to-day finance transactions.• Ability to work independently and collaboratively, managing multiple deadlines across different disciplines.• Accuracy and attention to detail.• The ability to act on own initiative as well as being a team player• Ability to identify potential issues and problems in timely manner and take relevant actions• Proficiency in using financial software (preferably Sage 50) with a strong knowledge of Microsoft Excel • Eager to learn and absorb information from the team and other departments, contribute own viewpoint/opinion. Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Client Support Executive – No experience needed.Location: Hybrid – 2 days in Wilmslow, 3 days at home.Hours: Monday – Friday 08:30 – 17:00Salary: £24,000 + 2,000 quarterly bonus (OTE £32,000)
Citation is one of the UK’s leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses. We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation. We love what we do, and we’re on a mission to grow and that’s where you come in. Not bragging but…we’ve also just been named one of the Sunday Times Best companies to work for. Again.
We are looking for a Client Support Executive (Field Support) to join our busy Diary Management Team at our Head Office in Wilmslow. You will be responsible for contacting our current clients and booking in visits for our Field Consultants in line with our service offering, along with embracing our core values through being energetic, positive and supportive to your team, and focused on putting the client at the heart of everything you do.
Your role:
• Client Engagement: You will be at the forefront, engaging with businesses, understanding their unique needs. Your ability to connect with clients and grasp their specific requirements will be essential when booking client visits.• Building Relationships: Developing and maintaining strong relationships with clients is key to your success, tailoring your approach to meet their specific needs.• Objection Handling: Skilfully handling objections is a core aspect of this role. You’ll have the expertise to address any concerns clients may have regarding service or booking their visits on time.• Adaptive Communication: You’ll possess the agility to adapt and vary your communication style to resonate effectively with diverse audiences, ensuring your message is received with clarity and enthusiasm. This is a busy, fast-paced role where a high volume of Outbound calling our clients will be required.
Who are we looking for?Whatever your background, it is paramount to us that you are passionate about great customer service. We can teach you the rest. We want great people who can engage effectively over the phone and are able to deliver value-added to the client.
The successful candidate for this role will have strong organisational skills as they will be managing multiple diaries at once. They will have excellent communication skills, along with a first-class telephone manner.
As a natural problem solver, this person will have the ability to take ownership of any queries from start to finish, identifying and anticipating needs and offering solutions to our clients.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Client Support Executive – No experience needed.Location: Hybrid – 2 days in Wilmslow, 3 days at home.Hours: Monday – Friday 08:30 – 17:00Salary: £24,000 + 2,000 quarterly bonus (OTE £32,000)
Citation is one of the UK’s leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses. We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation. We love what we do, and we’re on a mission to grow and that’s where you come in. Not bragging but…we’ve also just been named one of the Sunday Times Best companies to work for. Again.
We are looking for a Client Support Executive (Field Support) to join our busy Diary Management Team at our Head Office in Wilmslow. You will be responsible for contacting our current clients and booking in visits for our Field Consultants in line with our service offering, along with embracing our core values through being energetic, positive and supportive to your team, and focused on putting the client at the heart of everything you do.
Your role:
• Client Engagement: You will be at the forefront, engaging with businesses, understanding their unique needs. Your ability to connect with clients and grasp their specific requirements will be essential when booking client visits.• Building Relationships: Developing and maintaining strong relationships with clients is key to your success, tailoring your approach to meet their specific needs.• Objection Handling: Skilfully handling objections is a core aspect of this role. You’ll have the expertise to address any concerns clients may have regarding service or booking their visits on time.• Adaptive Communication: You’ll possess the agility to adapt and vary your communication style to resonate effectively with diverse audiences, ensuring your message is received with clarity and enthusiasm. This is a busy, fast-paced role where a high volume of Outbound calling our clients will be required.
Who are we looking for?Whatever your background, it is paramount to us that you are passionate about great customer service. We can teach you the rest. We want great people who can engage effectively over the phone and are able to deliver value-added to the client.
The successful candidate for this role will have strong organisational skills as they will be managing multiple diaries at once. They will have excellent communication skills, along with a first-class telephone manner.
As a natural problem solver, this person will have the ability to take ownership of any queries from start to finish, identifying and anticipating needs and offering solutions to our clients.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Recruitment ResourcerLocation: Wilmslow HQ 3 days per week, 2 days from home.
Training: Training included, apprenticeship pathway available (completely optional).
We are the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow our business by cost-cutting or tying people up in bureaucracy. We don’t do politics – we want people focused on actions and delivery. We don’t do micro-management – we empower, support and innovate. We are leaders, not empire builders, and we love our business.
The Citation Group has grown rapidly over the past few years and has big ambitions for the future. As a Private Equity-backed business, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions.
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are the Company you should come and grow with. So if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.So, who are we looking for?
Ready to take your first step into the world of internal recruitment? We’re on the lookout for a driven and ambitious Recruitment Resourcer who’s eager to kickstart their career, make a real impact, and grow within a supportive in-house team.
You don’t need prior experience to join us. We are looking for character, personality, and drive. We can help with the rest…
Recruitment is a challenge, and that’s what makes it exciting. The market is constantly changing, and we are looking for someone to ride the roller-coaster with us, from market research to onboarding to everything in between.
Your role is to proactively seek out these individuals and engage them in conversations about the exceptional career opportunities we offer.
It really is an exciting time to join our business, so come grow with us!
A bit more about what you will do:
• Advertise vacancies by writing and placing adverts on a range of platforms such as job boards and social media.• Candidate Sourcing – identify and approach suitable candidates using various methods.• Manage the recruitment inbox of applications from referrals to direct applications.• Use of ATS to track data and talent pipeline.• Qualify / interview candidates over the phone to assess suitability.• Coordination – Schedule interviews between candidates and hiring managers, ensuring a smooth and efficient hiring process.• To be a Brand Ambassador – You will truly believe in the Citation culture and will sell the amazing opportunities to both experienced and graduate candidates• Act as the support between Recruitment, HR and IT with new starters and report back any updates• Market Research – stay up to date on industry trends.• Reporting (Data is King) – Keep on top of your metrics; we use this to measure success.• Support with all aspects of social media – we are not experts, so any guidance or knowledge would be greatly appreciated.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Recruitment ResourcerLocation: Wilmslow HQ 3 days per week, 2 days from home.
Training: Training included, apprenticeship pathway available (completely optional).
We are the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow our business by cost-cutting or tying people up in bureaucracy. We don’t do politics – we want people focused on actions and delivery. We don’t do micro-management – we empower, support and innovate. We are leaders, not empire builders, and we love our business.
The Citation Group has grown rapidly over the past few years and has big ambitions for the future. As a Private Equity-backed business, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions.
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are the Company you should come and grow with. So if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.So, who are we looking for?
Ready to take your first step into the world of internal recruitment? We’re on the lookout for a driven and ambitious Recruitment Resourcer who’s eager to kickstart their career, make a real impact, and grow within a supportive in-house team.
You don’t need prior experience to join us. We are looking for character, personality, and drive. We can help with the rest…
Recruitment is a challenge, and that’s what makes it exciting. The market is constantly changing, and we are looking for someone to ride the roller-coaster with us, from market research to onboarding to everything in between.
Your role is to proactively seek out these individuals and engage them in conversations about the exceptional career opportunities we offer.
It really is an exciting time to join our business, so come grow with us!
A bit more about what you will do:
• Advertise vacancies by writing and placing adverts on a range of platforms such as job boards and social media.• Candidate Sourcing – identify and approach suitable candidates using various methods.• Manage the recruitment inbox of applications from referrals to direct applications.• Use of ATS to track data and talent pipeline.• Qualify / interview candidates over the phone to assess suitability.• Coordination – Schedule interviews between candidates and hiring managers, ensuring a smooth and efficient hiring process.• To be a Brand Ambassador – You will truly believe in the Citation culture and will sell the amazing opportunities to both experienced and graduate candidates• Act as the support between Recruitment, HR and IT with new starters and report back any updates• Market Research – stay up to date on industry trends.• Reporting (Data is King) – Keep on top of your metrics; we use this to measure success.• Support with all aspects of social media – we are not experts, so any guidance or knowledge would be greatly appreciated.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is intended as a hybrid position, working part of each week on campus, and partially remote.
GENERAL PURPOSE OF THE JOB: The Customer Service Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle. This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable. The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards. Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates. Review customer purchasing documents and submit to Legal via Outlook for compliance validation. Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements. Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy. Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner. Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling. Monitor order fulfillment to ensure timely shipping and billing. Process product returns by collecting necessary details and securing proper approvals. Identify discounted orders and apply discounts as applicable. Issue credit memos within three business days of receiving necessary approvals. Maintain a customer service error rate of no more than 1%, striving for zero. Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing. Stay informed and compliant with company policies and operational procedures. Build and sustain professional relationships with internal departments, Sales Reps, and external customers. Complete special projects and reports with a high degree of accuracy and timeliness.
EDUCATION:
Bachelor's degree in Business, or equivalent experience and/or training required
EXPERIENCE:
A minimum of 2-4 years of customer service experience Office/Business support background with 3+ years experience in a high-paced office environment. Should have prior experience working in a team environment
OTHER SKILLS AND ABILITIES:
Customer Service background with 2+ years experience in a high paced office environment SAP experience preferred Basic computer skills Ability to calculate figures and amounts such as discounts and percentages Ability to solve problems Possess excellent verbal and written communication skills Must have excellent phone skills Must be well organized and keep clear concise records Proactive and look for areas of improvement The high degree of flexibility and ability to multitask Must be a team player and possess a "can do" attitude Analytical abilities (recognize errors, evaluate trends, anticipate difficulties) Excellent communication skills with the ability to read, write and communicate fluently in English The salary range for applicants in this position generally ranges between $46,000 and $57,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online!....Read more...
Product Manager - ScreeningLocation: Hybrid – 3 days in Wilmslow, with monthly travel to Exeter Salary: Competitive We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough.
Citation Screening covers two of the UK's leading screening businesses, uCheck and TrustiD. Between them, we work one of the UK’s leading employment screening services, working with tens of thousands of businesses and delivering millions of checks to help them make better recruitment decisions.
With our clients in the forefront of our mind whilst developing our growth strategy, we knew it was important to gain some extra firepower. So, in 2022, we teamed up with The Citation Group to allow us to offer a broader set of high-quality products and services, whilst also getting investment in our own technology. In fact, we’ve been able to invest close to £1m to improve our technology since working with them!
The role: We are going through an exciting time of growth via consolidation and internationalisation, and want to take our employee screening portfolio to another level. To achieve this, we are looking for a Product Manager who has a genuine passion for product ownership, has an integral role in influencing the product roadmap and will develop our screening products, market offering and platform(s) to differentiate, grow market share and deliver client value.
We are looking for an individual who is passionate about demystifying complexity and helping businesses to find solutions to complex challenges. You’ll possess a blend of business and commercial savvy and a desire to deliver, to make the product vision a reality. You must enjoy spending time in the market to understand client and stakeholder problems and find innovative solutions for the broader market.
As product manager, you will work in a strategic role, driving tasks through other parts of the business as well as having your own tactical tasks, such as creating communications and other product documentation. You’ll work with the business to define new products, packages, features and content, so you will be able to confidently communicate at all levels. You’ll work with Marketing to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer and generally serve as the internal and external evangelist for our screening product.
• Understand the local and international screening markets, ever-changing client expectations, legislative needs and screening product/content trends.• Gather market insight from customers, prospects and partners that will shape and define the screening product.• Develop the screening product strategy and roadmap, including new products, packages, content and platform to ensure it meets market needs and remains competitive.• Management of the product life cycle from initial idea, planning, project management, through to delivery. Driving a solution across a development team, a set of business stakeholders and/or external partners• Acting as a product champion, liaising with both internal and external clients to build product propositions and devising go-to-market plans• Provide monthly reports on current progress against strategy/roadmap and contribute to monthly trading meetings.• Be accountable for reporting on Screening content KPIs and Screening platform usage KPIs, such as client logins, number of checks, dormant clients, etc• Liaise closely with the local platform Product Owner and Client Services Teams to help capture future product development requirements based on competitor analysis and client feedback.• Be a key stakeholder in working party and content review sessions.• Manage 3 Product Owners to deliver the agreed roadmap.• Be part of the Leadership team for the screening business.• Work with the Screening MD and group M&A team to establish where M&A can help us deliver our long-term strategy.
About you: We are seeking a dynamic and strategic Product Manager with a deep passion for product ownership and a proven ability to drive the development and execution of innovative product strategies. You should be excited by the challenge of transforming complex problems into simple, market-ready solutions that resonate with both internal teams and external clients. You should be data-driven and curious about understanding how customers interact with our business & platform.
The ideal candidate will have a strong blend of business and commercial acumen, with a track record of translating product visions into actionable roadmaps that deliver measurable results. You will thrive in a collaborative environment, adept at gathering insights from customers, partners, and competitors to shape product offerings that meet market demands and exceed client expectations.
Knowledge of the HR ecosystem or employee background screening would be a significant plus, but is not a requirement for the role.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Product Manager - ScreeningLocation: Hybrid – 3 days in Wilmslow, with monthly travel to Exeter Salary: Competitive We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough.
Citation Screening covers two of the UK's leading screening businesses, uCheck and TrustiD. Between them, we work one of the UK’s leading employment screening services, working with tens of thousands of businesses and delivering millions of checks to help them make better recruitment decisions.
With our clients in the forefront of our mind whilst developing our growth strategy, we knew it was important to gain some extra firepower. So, in 2022, we teamed up with The Citation Group to allow us to offer a broader set of high-quality products and services, whilst also getting investment in our own technology. In fact, we’ve been able to invest close to £1m to improve our technology since working with them!
The role: We are going through an exciting time of growth via consolidation and internationalisation, and want to take our employee screening portfolio to another level. To achieve this, we are looking for a Product Manager who has a genuine passion for product ownership, has an integral role in influencing the product roadmap and will develop our screening products, market offering and platform(s) to differentiate, grow market share and deliver client value.
We are looking for an individual who is passionate about demystifying complexity and helping businesses to find solutions to complex challenges. You’ll possess a blend of business and commercial savvy and a desire to deliver, to make the product vision a reality. You must enjoy spending time in the market to understand client and stakeholder problems and find innovative solutions for the broader market.
As product manager, you will work in a strategic role, driving tasks through other parts of the business as well as having your own tactical tasks, such as creating communications and other product documentation. You’ll work with the business to define new products, packages, features and content, so you will be able to confidently communicate at all levels. You’ll work with Marketing to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer and generally serve as the internal and external evangelist for our screening product.
• Understand the local and international screening markets, ever-changing client expectations, legislative needs and screening product/content trends.• Gather market insight from customers, prospects and partners that will shape and define the screening product.• Develop the screening product strategy and roadmap, including new products, packages, content and platform to ensure it meets market needs and remains competitive.• Management of the product life cycle from initial idea, planning, project management, through to delivery. Driving a solution across a development team, a set of business stakeholders and/or external partners• Acting as a product champion, liaising with both internal and external clients to build product propositions and devising go-to-market plans• Provide monthly reports on current progress against strategy/roadmap and contribute to monthly trading meetings.• Be accountable for reporting on Screening content KPIs and Screening platform usage KPIs, such as client logins, number of checks, dormant clients, etc• Liaise closely with the local platform Product Owner and Client Services Teams to help capture future product development requirements based on competitor analysis and client feedback.• Be a key stakeholder in working party and content review sessions.• Manage 3 Product Owners to deliver the agreed roadmap.• Be part of the Leadership team for the screening business.• Work with the Screening MD and group M&A team to establish where M&A can help us deliver our long-term strategy.
About you: We are seeking a dynamic and strategic Product Manager with a deep passion for product ownership and a proven ability to drive the development and execution of innovative product strategies. You should be excited by the challenge of transforming complex problems into simple, market-ready solutions that resonate with both internal teams and external clients. You should be data-driven and curious about understanding how customers interact with our business & platform.
The ideal candidate will have a strong blend of business and commercial acumen, with a track record of translating product visions into actionable roadmaps that deliver measurable results. You will thrive in a collaborative environment, adept at gathering insights from customers, partners, and competitors to shape product offerings that meet market demands and exceed client expectations.
Knowledge of the HR ecosystem or employee background screening would be a significant plus, but is not a requirement for the role.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
