Location: Bexleyheath
Purpose
We require a Social Care Assistant who can work effectively within a multi-disciplinary team and autonomously when required. Key requirements of the role include the ability to work at a fast pace and have experience and resilience to cope with demands of a busy team. We are looking for candidates who have a positive, forward-thinking attitude that can work collaboratively as part of a team. assessing the needs or residents (and that of their carer), to establish creative, yet practical care plans that promote choice, control, and independence.
Responsibilities:
Assess, monitor and review the social care/rehabilitation needs of older people, including those with mental health needs, and people with physical disabilities, and find appropriate solutions within a preventative/rehabilitative framework in accordance with eligibility criteria.
Manage a caseload, as allocated by the Operational Manager/supervisor and work collaboratively with colleagues to deliver appropriate social care services.
Implement and co-ordinate individual care plans in conjunction with the client, their carers and professional colleagues, providing continual support and advice and monitoring as appropriate.
Refer service users to social workers/care managers/occupational therapists/nursing staff where specific needs are identified during the assessment, review and/or supervision.
Assist and support other professional colleagues, by undertaking specific tasks when requested by a supervisor, which may include arranging transport and escorting service users as necessary.
Provide practical assistance, and signpost clients to other services when appropriate. Provide basic information about welfare benefits and other resources.
Essential
Demonstrable relevant paid or voluntary experience of working with older people, adults with disabilities and carers Experience of dealing with members of the public in context of Health or Social Care.
An understanding of the needs of older people, people with disabilities and/or those with mental health issues.
Ability to work in a community setting, respecting the privacy of people’s homes. Ability to travel around the borough including visiting offices and clients homes.
Demonstrate a commitment to the protection and safeguarding of service users.
Ability to speak with confidence and accuracy, using accurate sentence structures and vocabulary.
Ability to choose the right kind of vocabulary for the situation in hand without a great deal of hesitation.
Ability to listen to customers and understand their needs.
Ability to tailor your approach to each conversation appropriate to the customer, responding clearly even in complex situations.
Desirable
A levels or an NVQ Level II In Care or related subject would be an advantage.
An understanding of the effects of aging.
An understanding of basic disabling conditions Skills in observing and listening.
Ability to teach practical skills
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
Supporting the Compliance and Health & Safety departments in ensuring that the organisation adheres to all relevant laws, regulations, and best practices related to health & safety and PSV (Public Service Vehicle) compliance.
Health and Safety Duties
Assist in conducting risk assessments and safety audits.
Support with accident/incident investigations and maintain records.
Help ensure all staff comply with company health and safety policies and regulations.
Participate in toolbox talks and training sessions.
Support the implementation of health and safety initiatives and culture.
Responsible for ensuring that the business is fire safety compliant in all aspects of fire regulations.
Foster a proactive safety culture where employees are encouraged to report hazards or unsafe conditions without fear of retaliation.
PSV Compliance Duties
Assist in ensuring vehicles comply with DVSA and PSV regulations.
Maintain accurate vehicle maintenance and inspection records.
Monitor driver hours, tachograph data, and working time directive compliance.
Support with scheduling of vehicle MOTs, inspections, and servicing.
Assist in reviewing and updating company compliance procedures.
Administrative Support
Maintain accurate filing systems for health & safety and compliance documentation.
Prepare reports and summaries for management as required.
Attend training sessions to develop competence in health, safety, and compliance matters.
Training:During your apprenticeship, you will undergo remote learning through live webinars, forums, one to ones with a dedicated learning coach. You will receive constant feedback and coaching through RHG’s team of experienced learning coaches. You will gain the Level 3 Safety, Health and Environment Technician Standard qualification, an IOSH-approved Accident Investigation Certificate (additionally, level 2 in English and maths may be required if not previously attained). You will be eligible to apply to the Institute of Occupational Safety and Health (IOSH) for Tech IOSH status on successful completion of your programme.Training Outcome:
Structured training programme covering health & safety legislation, compliance standards, and operational procedures.
Opportunity to gain recognised qualifications (e.g. Transport Manager CPC).
Ongoing mentoring from experienced professionals in the field.
Permanent position if successful.
Employer Description:Skills Motor Coaches has it's head quarters of a garage and workshops in Bulwell. Working hard to provide new and exciting holidays, invest in our first-class fleet of modern executive vehicles, perfect for clients to enjoy their holiday, break or day out. Skills are committed to sustainable travel and doing all we can to limit our environmental impact through fuel efficiency, water recycling and solar panels.Working Hours :Monday – Friday 08.30-17.00,
30 mins unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Non judgemental....Read more...
As an apprentice, you will deliver the highest standards of service for all the guests and ensure that all visitors are greeted and made to feel welcome. You will:
Enhance the IFS Cloud Cable Car Experience with a friendly professional attitude capable of interacting with guests and visitors of all ages.
Support site management with health and safety issues, queue management, emergency incident plans, first aid and fire marshalling.
Responsibilities include:
Actively participate in all areas of the IFS Cloud Cable Car Terminals managed by the Front of House team; entrance to the Terminals, gate-line, platform, ticket office and other external locations.
Successfully maximise sales targets, contributing to an increase in sales of the Value for Money tickets and packages: round trips, River joint tickets, VIP fast track, retail, and any other packages to be introduced to the Cable Car.
Proactive in ensuring any guest complaints are dealt with immediately with a can-do approach, ensuring that they leave satisfied.
Work towards achieving a 5-star level of customer service (Customer Satisfaction Survey 98%+).
Provide accurate information to guest queries, fare pricing, local transport links and places of interest in the surrounding area.
Ensure a constant high level of personal presentation and that the uniform standards are always adhered to.
Excellent cash handling record, confident and in line with the financial procedures and till reconciliation, and consistent in adhering to the IFS Cloud Cable Car Cash Handling Policy.
Attend all training sessions to improve/refresh knowledge and gain a strong understanding of policies and procedures.
Aid the Guest Experience Manager in organising paperwork and photocopying, maintaining stationery/ticket supplies in the ticket office, safe counts and financial checks and other requirements within reason.
Assist the group bookings department by checking daily the groups due to arrive, completing a group boarding pass and preparing marketing material.
Excellent time management skills.
Assist in the Cable Car Experience Café, Virtual Reality, Teddy Mountain.
Training:
Customer Service Specialist Level 3
Training Outcome:Potential for permanent position after completion.Employer Description:First Rail is one of the UK’s most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper services.
The IFS Cloud Cable Car is one of London’s top visitor attractions welcoming over 1.4 millions guests per year. Linking North Greenwich Peninsular and the Royal Dock’s, it is the only urban cable car in the UK and offers stunning panoramic views of London’s skyline from a height of 90m over the Thames.Working Hours :Mon-Sun.Skills: Communication skills,Customer care skills....Read more...
CUSTOMER SERVICE ADVISOR – TALKE - £25400 plus performance bonus after 6 monthsDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get on board and be a key player in their success. Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service. This is a family run business and every single employee is a member of that family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Dealing with high volume incoming callsResolving customer issues in a timely mannerLiaise with external contractors to arrange and manager resolutions to the queries raisedDealing with a variety of questions and queriesPromoting the benefits of using the services the company providesAssisting with contract renewals and retaining customersDealing with complaintsMaintaining accurate customer records using the inhouse system
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Week One Shifts: 8am-4.30pmWeek Two Shifts: 9am – 5.30pmWeek Three Shifts: 10.30am-7pmWorking 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu20 days holiday plus Bank HolidaysOnsite Parking£25400 plus performance bonusFantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE - £25400 plus performance bonus after 6 months....Read more...
Take responsibility for the more complex tasks associated with welcome, induction/re-induction, attendance monitoring and recording, timetabling, examinations, progression, and graduation etc.
Prepare and deliver management and institutional reports; this will include responding to complex data requests involving the need to pull information from various sources.
Compile, manipulate, analyse and interpret large and complex data sets, drawing up reports and/or identifying required actions as appropriate.
Manage all data in accordance with University policy and Data Protection Regulations.
Act as primary contact for academic staff involved in the Schools’ /Programmes’ learning and teaching, providing expert guidance, understanding and resolving queries, and identifying when to delegate or escalate queries.
Deal with higher-profile contacts on your own initiative.
Work with and support your team to plan, organise, maintain and deliver activities, enabling the successful delivery of programmes; in some teams this will involve you being the designated line manager for staff.
Make a substantial contribution to the management, development and implementation of operational processes.
Support the development of systems and procedures to assist in the day-to-day running of School/Programme administration.
Responsible for the regular review and update of key documentation.
Support periodic quality assurance-related audits, report on School/Programme compliance, propose solutions and develop and deliver remedial action plans.
Providing a professional secretarial service to relevant committees and meetings.
Proactively identify ways of enhancing the curriculum and student experience, making recommendations as appropriate.
Support equality and values diversity, moderating your own behaviour to avoid unfair discriminatory impact or bias on others.
Training:You will receive on average 6 hours a week for your training. The training will be delivered online by QA. Training Outcome:On completion of this apprenticeship, you may be able to progress into one of the following roles:
Senior Education Support Administrator.
Operations Officer.
Administration Team Leader.
Data Manager.
Employer Description:A world top 100 university and part of the prestigious Russell Group, the University of Birmingham makes important things happen. Delivering groundbreaking research and excellent research led teaching.
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum, and botanical gardens.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
Minibus Driver (bank) – Borehamwood, Hertfordshire Location: Care homes based in Herts, Bucks, London, Essex, with travel as and where requiredHourly rate: £12.21 - £12.50 per hour, volunteers also welcome Hours: Monday to Sunday between 9am - 5pmJob Type: Zero hour contract Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateAs a Minibus Driver at Westgate Healthcare, you’ll play a vital role in supporting our elderly residents by providing safe, and reliable transport. Whether it's for social outings, or day-to-day activities, we are looking for someone who will ensure each journey is comfortable, dignified, and enjoyable.The successful applicant must be able to travel to and from Borehamwood, as the minibus will be based at Meadowhill Care Home, Castleford Close, Borehamwood, Herts, WD6 4AL.Why work at Westgate?
Equal pay for young workers who are paid the same as staff aged 25+Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training
About the Role:
Safely operate the minibus, always prioritising passenger safetyEnsuring the vehicle is kept clean, well-maintainedConducting pre-use safety checks (breaks, lights, tyres, seatbelts, accessibility equipment) to ensure the vehicle is roadworthyPlanning and driving the most practical, safe, and cost-effective routes, liaising with Home Manager for pick-up and drop-off timesAssisting residents with boarding and exiting the vehicle, including the use of ramps, lifts and wheelchair restraintsFollowing all risk assessments and health & safety policies, including manual handling and emergency protocolsRepresenting Westgate Healthcare with professionalism and compassion on every journey
About you:
Full, clean UK driving licence (minimum of 2 years’ experience driving in the UK)The right to live and work in the UKAbility to maintain confidentiality An understanding of Health and SafetyAn understanding of emotional, social, physical, psychological and intellectual needs of vulnerable peoplePrevious experience in a similar position is desirable but not essential
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB....Read more...
Your primary duties include carrying out tasks related to all departmental facilities as delegated to you. Key responsibilities include:
1. Meeting Rooms and Audio-Visual Support:
Prepare meeting rooms based on the Computer-Aided Booking System (CABS) schedules, ensuring appropriate furniture and equipment setups meet requirements in coordination with the Technicians
Offer real-time support for video and online classes, providing assistance to tutors and room users
Gain an understanding of various audio-visual equipment, from basic display screens to advanced systems like microphones and integrated software platforms such as Crestron
Become capable in operating and troubleshooting Crestron integrated software systems, which are vital in managing and automating AV setups in educational settings
2. Summer Schools Support:
Assist in the delivery of equipment off-site for summer courses, setting up, and provide technical support during events
3. Buildings Maintenance:
Perform routine maintenance tasks, such as replacing lamps, minor decorating and unblocking toilets, while escalating complex issues to the CFO
Log and report maintenance issues to the University Estates Department, ensuring timely resolution and clear communication with colleagues
4. Portering:
Deliver goods within departmental facilities, arrange equipment transport between sites, assist with external catering deliveries, and plan departmental office moves
Manage rubbish disposal, recycling collections, and maintain tidy public areas
Assist residential guests with luggage when necessary
5. Health and Safety:
Adhere to the University's Safety Policy, ensuring compliance with fire safety regulations and participating in relevant safety training, including firefighting and first aid
Have a concern for Health & Safety whilst carrying out duties ensuring you take necessary precautions advised and raise to the attention of your line manager any safety equipment required gloves, masks etc.
Training:You will undertake a Level 3 Education Technician Apprenticeship with an Ofsted rated 'Outstanding' training provider, CSR Scientific Training, which will include:
Fully recognised apprenticeship qualification- Level 3 Education Technician
On-the-job competency training
IOSH Working Safely qualification
Training Outcome:
Potential to work in the department as a technician or in the University or Colleges in a similar position
Employer Description:University of Oxford Apprenticeships offer a fantastic opportunity for young people and existing members of staff to earn while they learn in a world-leading research and academic institution. The University is committed to providing exciting and life-changing apprenticeships across all of its departments, where apprentices of all ages train alongside experienced staff, developing their professional skills whilst growing the university’s workforce talent.
Increasingly, Apprenticeships are becoming a way for more people to achieve higher qualifications, gain valuable experience and earn a salary. At the same time, apprentices join an inspirational learning community through their training providers where they work towards achieving a specific nationally recognised qualification.Working Hours :You provide coverage seven days a week, with a typical schedule averaging 36.5 hours per week over 5 to 6 days.
The standard hours of coverage are:
• Monday–Thursday: 07:30–19:30
• Friday: 07:30–18:30
• Weekends: 07:30–15:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative,Patience,Physical fitness....Read more...
Are you ready to advance your PR career in a dynamic and innovative environment? The Opportunity Hub UK is seeking a Senior Account Executive for a leading PR agency known for delivering best-in-class solutions. Company overview: This well-established agency, located in central London a 10-minute walk from London Bridge, excels in providing tailored PR services across a variety of sectors, including B2B, logistics, transport, tech, and fintech. Committed to fostering a collaborative and creative workspace, they are a Living Wage employer and a Climate Positive Workforce. Job overview: As a Senior Account Executive, you will independently manage a portfolio of client PR accounts, create engaging content, and build strategic relationships with media contacts. Your role is crucial in developing and executing innovative PR campaigns that enhance client visibility and success. Here's what you'll be doing: • Manage a portfolio of clients' PR accounts with minimal oversight from your line manager/senior team. • Create engaging content – copywriting and social media. • Develop and deliver strategic counsel to clients to aid their PR and wider marketing campaigns. • Provide commentators and product or company information to the media (newspapers, magazines, radio, television, and online news sites) • Build relationships with existing and new clients. • Build relationships with key media contacts. • Manage and document all client PR activity using relevant systems and processes (e.g. Trello) • Generate press campaigns, creative projects, and PR solutions while briefing the client and keeping them informed. • Analyse PR coverage and provide written reports. • Communicate effectively with a range of stakeholders. Here are the skills you'll need: • 1-2 years of experience in PR: Solid foundation in PR principles and practices • Passion for the B2B sector: Genuine enthusiasm for the industries you'll represent. • Strong communication: Confidently interact with clients, journalists, and colleagues. • Media savvy: Understand the media landscape and possess strong media contacts. • Organisational skills: Juggle multiple projects effectively and adhere to deadlines. • Writing prowess: Craft clear, concise, and engaging written content • Attention to detail: Ensure accuracy and professionalism in all tasks. • Digital literacy: Proficient in Microsoft Office, Dropbox, Google Suite, and social media platforms • Team player: Collaborate effectively with colleagues and clients to achieve shared goals. Here are the benefits of this job: • Salary £26,000 - £29,000 DOE • Office based Monday – Thursday and work from home on Fridays. • Annual paid holiday break between Christmas and New Year outside of annual leave • Training through Meantime Academy powered by the PRCA. • On-the-job training • CIPR membership • Pension (Nest) • Wellness app • Organic tea, coffee, milk • Ergonomic desks • Showers and bike storage • Climate positive workforce - we offset your carbon footprint by planting trees. • Rewards and perks - from Air Miles, fitness passes, gift cards, Amazon and ASOS rewards to discounts on major brands and free access to health apps • Employee assistance programme - mental health support including issues surrounding work, relationships, and finances. • 24/7 access to a registered, UK-based GP from anywhere in the world • Life assurance Work permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Why Pursue a Career in B2B PR? The B2B PR sector offers endless opportunities to combine your passion for strategic communication with creative projects. As a Senior Account Executive, you will play a crucial role in shaping public perception and enhancing the success of diverse initiatives. Join this leading agency and embark on a rewarding career where creativity meets strategic communication.....Read more...
r2p UK Systems Limited supply and support a wide range of hardware products and software services and have combined tasks from several areas to form this excellent opportunity. Predominantly an administrative role, the successful applicant will be flexible enough to turn their hand to physical goods handling as part of their day-to-day activities.
Key Responsibilities will include:
Stock Management
Organising and managing physical stock items in our Crawley office, ensuring goods are stored in the correct areas and labelled correctly and entered onto our systems accurately
Placement in and removal of goods from stores when required
Stock audits
Recording all stock items accurately for the entire Uk business to ensure what our systems say reflects reality
Co-ordinating with our satellite office regarding their stock management
Flagging when stock items for key and long-lead time items runs low for re-ordering
Re-organisation of stock placement to accommodate product and project demands and variations
Stock management software/tools admin, reporting and analysis
Warranty & Repairs Management ("RMA")
Open RMA Ticket System ticket tracking
RMA logistics
Supporting admin regarding RMA tickets
RMA activity co-ordination
Preparing information for RMA invoices
Customs co-ordination & support
Serial number tracking into Stock Mgt System (and when sold for which project)
Goods tracking in RMA process flow
Warranty tracking
Managing status of goods under repair with suppliers and r2p Group companies
Logistics Management
Organising, managing and tracking the shipping and delivery of goods/parcels to and from r2p with external logistics companies
Managing goods import and export via our customs agents
Pricing up options for shipping goods
Packing and labelling goods
Receiving and directing received goods into storeroom to internal requester
Goods inspection support
Serial number collation into r2p systems
Procurement Management
Assisting identifying new suppliers
Supplier interaction (including stock and price requests)
Creating and maintaining r2p supplier price list
Supporting goods ordering (incl preparing information for supplier orders)
Tracking open orders and ensuring relevant team members are regularly updated on status
Supporting proactive and strategic stock ordering based on past customer sales
Project Procurement support - assisting what needs to be ordered, from whom and when for customer projects
Other Activities may include:
Project Administration Support
Customer procurement/bid activities support
Ad hoc administrative support to Office Manager
Ad hoc support to Managing Director such as data gathering
Collating information on systems
Assist with support team
Data gathering and research
Presentation creation support
Information collation for internal requesters
Training:Business Administrator Level 3.Training Outcome:On successful completion of the apprenticeship, the intention is to offer a permanent role once the candidate has successfully completed their training.Employer Description:The r2p Group stands out as a beacon of innovation and excellence. Founded with the mission to design and develop intelligent technology systems that set the highest standards in quality and safety, r2p has become synonymous with cutting-edge solutions for the mobile transport sector.
Headquartered in Flensburg, Germany, the rapidly growing r2p Group operates internationally in 45 countries. Driven by a vision to revolutionize the landscape of intelligent transportation solutions, their commitment to quality, innovation, and customer service is unwavering, as they continue to push the boundaries of what is possible.Working Hours :40 hours per week Monday - Friday - 8am to 5pm with breaks and half hour for lunch including one day for study with blended learning at Crawley CollegeSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Physical fitness,Good Time Management,Flexible,Reliable,Hardworking,Multi-tasker....Read more...
Recruitment Consultant - Doncaster – £26-£30k p/a DoE - Exciting Career Opportunity - Apply Today!Ignition Driver Recruitment is currently recruiting for a 360° Recruitment Consultant, to be based at our office in Doncaster. The office works closely with a range of local clients, while actively building new relationships across the area to expand our presence.Do you:Have demonstrable experience working within recruitment?Have a passion for sales and business development?Have the ability to think on your feet?Have the capability to learn quickly?Have the drive and determination to push yourself in a challenging environment?If the answer to all of the above is YES, we would love to hear from you. In return for your hard work and dedication, we will invest the time needed to ensure your initial learning curve is more than successful, and that you are fully integrated into not only the branch team but the organization as a whole.Your own full UK driving licence is essential, as travel to client sites is required, but when based in the office you will be within walking distance of all local amenities in a thriving city centre. There is also free parking available, and excellent public transport links.Recruitment Consultant - Role & ResponsibilitiesResponsible for the end-to-end booking process of HGV driversAttend regular meetings with new and existing clients for both servicing and also business growthParticipate and promote all engagement initiatives with teamsWorking for a number of high profile clients, recruiting, booking & managing predominantly HGV DriversAdvertising, Screening and Interviewing potential HGV driversClient and Candidate engagement and hands on people managementPlease note that whilst this role is mostly managing HGV drivers, there may be some requirement to deal with warehousing flex-employees also.Recruitment Consultant - Working HoursThe role is Monday to Friday, and we are looking for someone who can meet the requirement for flexibility when it comes to working hours and days. It is a full-time role, therefore 37.5 hours a week standard, but there will be requirements during busier periods for longer working hours and potential weekend working.At present we are looking for someone to work 08:00 -16:00 or 10:00 - 18:00.You will also be required to undertake an on-call facility,which is based on a rota, so you will not be on call all the time.Recruitment Consultant - Candidate RequirementsYou will have excellent interpersonal skills, experience of building and maintaining relationships internally and externallyYou must be able to work under your own initiative, as well as part of a larger teamYou should be confident with your own time managementYou will have a pragmatic approach to problem-solvingYou will be able to demonstrate 12 months experience working in a similar roleRecruitment Consultant - The PackageFinancial:Excellent salary prospectsWeekly Pay (Friday)Death In ServiceCompany Contribution Pension SchemeWelfare:Generous holiday entitlement – 28 days rising to 33 after service length increasesAn extra day off during your birthday monthFantastic employee engagement initiativesAnnual Summer Garden PartyAnnual Black Tie Christmas EventTeam events throughout the yearIndependent HR team for training, advice and supportWorking in a vibrant and exciting atmosphereProfessional Development:Fantastic career development opportunitiesExcellent employee growthContinuous training opportunitiesEmployee mentoringRegular performance assessments to enhance career progressionIf you think you have what it takes to join this expanding team, and you would like to chat to someone further about the role, the company and your prospects with the business, please click to apply today.Our hiring manager will review your CV, and give you a call for an informal chat before hopefully, progressing you through to the next stage for a formal interview.....Read more...
Main duties the apprentice will learn:
Deliver a high-quality service to all visitors at the Student Living Hub
Respond promptly and effectively to customer enquiries across all channels (in-person, email, telephone, and social media) concerning a full range of accommodation issues
Advise students on appropriate housing options, including University, Partner, and private sector accommodation
Provide updates to the wider team on Key Performance Indicators (KPIs) and trends related to customer enquiries
Manage the accommodation transfer process and requests for early release from accommodation
Handle complaints confidently and efficiently, escalating issues to the relevant manager when necessary
Update the student record database, StarRez, ensuring records are current and all correspondence is logged accurately and professionally
Monitor knowledge bases and University websites to ensure their relevance, accuracy, and support a quality user journey
Ensure clear communication and effective information sharing with other Student Living departments and across the University
Maintain up-to-date knowledge of private accommodation options across Birmingham (training will be provided)
Generate references for students moving into the private sector
Adhere to General Data Protection Regulations (GDPR), IT, Health and Safety, and financial policies, and other relevant legislation at all times, handling sensitive and confidential information professionally
Undertake any other duties commensurate with the grade of the post as required
You will be expected to engage fully with the University of Birmingham apprenticeship scheme, attending mandatory group days and contributing to the successful promotion of the scheme by representing your department in a positive manner
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:On completion of this apprenticeship, you may be able to progress into one of the following roles:
Customer Service Advisor
Administrator
Team Leader
Employer Description:A world top 100 university and part of the prestigious Russell Group, the University of Birmingham makes important things happen. Delivering groundbreaking research and excellent research led teaching.
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum, and botanical gardens.Working Hours :Hours of work will be flexible and as required to meet the demands of a business that can have a changeable pattern across the year, including evening and weekend work as required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
A normal day would include:
• To contribute a high standard of physical, emotional, social and intellectual care for children placed in the nursery.• To give support to other personnel within the nursery.• To assist in the implementation of the daily routine in the base room.• To contribute to a programme of activities suitable to the age range of children in your area in conjunction with other staff.• To keep an accurate record of achievement file on your key children, for parents.• Work alongside parents of special and additional needs children to give full integration in the nursery.• Support all staff and engage in a good staff team.• Liaise with and support parents and other family members.• To attend out of working hours activities, e.g., training, monthly staff meetings, parent’s evenings etc.• To be flexible within the working practices and needs of nursery.• Be prepared to help where needed, including to undertake certain domestic jobs within the Nursery, e.g., cleansing of equipment etc.• Staff are responsible for their own rooms, so you are required to keep your room clean and tidy.• To be aware of the babies and children’s specific dietary requirements.• To follow the company’s policy and procedures.
What you could go on to do:As a company that believes in development of staff there is further opportunities available to the right candidate to progress within the company.
How you will be supported:Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role. The company has their own Learning and Development programme and holds a number of different training sessions throughout the year.
What will happen next?New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:• More about this vacancy and any others you are suitable for.• Any training you need to complete.• What the next steps will be.
How you could get there:If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training:Level 3 Early Years Educator apprenticeship standardTraining Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Tiddlywinks Day Nursery was founded by husband and wife, Imelda & David Mihell in the Summer of 1994 and the company officially opened their doors the same year.
The long term vision from Imelda started at our Hill Lane nursery in 1994 following on from the conversion of a previous farmhouse where the family had lived. The upstairs of the nursery used to be a flat when the Hill Lane Blackley nursery first opened.
Imelda oversaw the day to day running of the nursery, creating such a warm, welcoming and homely feel as Nursery Manager where the nursery was full of character and charm which the children and families viewed as a home from home.
Over the years Tiddlywinks Day Nursery have steadily expanded from their original 18 place nursery at Hill Lane to their current provision of 7 day nurseries providing daily care for over 700 children and 5 Tiddlywinks Out of School Clubs, providing daily care for over 185 children.
Tiddlywinks growth across Greater Manchester was recognised nationally with awards for their staff teams and the company directors. The expansion of Tiddlywinks Outstanding childcare service with additional sites became a milestone for the family run business, after sons Ashley and Ben joined the company in 2007. Ashley and Ben began working alongside their parents while completing University Studies to achieve their Bachelor Degrees.Working Hours :Monday to Friday, shifts between 7:30am - 6pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative,Initiative,Non judgemental,Patience,Confidential,Flexible,Caring,Enthusiastic,Calming nature,Excellent timekeeping,Reliable,Good written skills....Read more...
