Training Manager Jobs   Found 1,366 Jobs, Page 54 of 55 Pages Sort by: Relevance Date

Optical Assistant Apprentice

Key responsibilities of the role (but not limited to the role): Conduct and Legalisation: Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws To have a good working knowledge of the Vision Express Ways of Working To take personal responsibility for your own development, ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes Maintain the highest store standards possible, including the appearance of both store and your own personal presentation Sales and Service: To act as a Vision Express brand ambassador, creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections for every Vision Express customer To provide accurate and knowledgeable advice and guidance to meet each customer's specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions To conduct eyewear repairs and order replacements when required To participate in all stock take activity as determined by the management team Key holder duties after successful completion of silver training (if and when required) Make decisions within the agreed scope of your role on matters relating to the day-to-day retail operation within your store. Escalate to line manager where required Team Work and Communication: To maintain good and professional working relationships with the store team Attend and participate in morning briefs and team meetings To provide honest feedback to the management team to support ongoing improvements Any other duties or responsibilities as reasonably requested by line management. Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high-quality eyewear ensuring: The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe All laboratory equipment is maintained/calibrated in accordance with company guidelines Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy Duties may vary in accordance with customer demand and store structure Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part-time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing – Become a qualified Dispensing Optician Contact lens Optician - fit Contact lenses Low vision specialist helps people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-optical aids such as bump-ons Optometry courses – carry out full eye examinations and issue prescriptions Clinical representative – visiting practices introducing new frame ranges and ophthalmic lenses In-practice trainer – You could use your knowledge to train others Other non-clinical roles: Practice Management – you could complete a management course Practice ownership – you could go into business yourself, partnership or franchise Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday between 9:30am to 5pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working ....Read more...

Optical Assistant Apprentice

Key responsibilities of the role (but not limited to the role): Conduct and Legalisation Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements. To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws. To have a good working knowledge of the Vision Express ways of working. To take personal responsibility for your own development, ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes. Maintain the highest store standards possible, including the appearance of both store and your own personal presentation. Sales and Service To act as a Vision Express brand ambassador, creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey. To relentlessly deliver the best customer service through the Vision Express ways of working and behaviour, every day to every customer. To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer. To provide accurate and knowledgeable advice and guidance to meet each customer's specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions. To conduct eyewear repairs and order replacements when required. To participate in all stock-taking activities as determined by the management team. Keyholder duties after successful completion of silver training (if and when required). Make decisions within the agreed scope of your role on matters relating to the day-to-day retail operation within your store. Escalate to line manager where required. Team Work and Communication To maintain good and professional working relationships with the store team. Attend and participate in morning briefs and team meetings. To provide honest feedback to the management team to support ongoing improvements. Any other duties or responsibilities as reasonably requested by line management. Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high-quality eyewear ensuring; The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe. All laboratory equipment is maintained/calibrated in accordance with company guidelines. Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control. The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy. Duties may vary in accordance with customer demand and store structure. Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part-time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing – Become a qualified Dispensing Optician. Contact lens Optician - fit Contact lenses. Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-optical aids such as bump-ons. Optometry courses – carry out full eye examinations and issue prescriptions. Clinical representative – visiting practices introducing new frame ranges and Ophthalmic lenses. In-practice trainer – You could use your knowledge to train others. Other non-clinical roles: Practice Management you could complete a management course. Practice ownership. You could go into business yourself, partnership or franchise. Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday between 9:30am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working ....Read more...

Optical Assistant Apprentice

Key Responsibilities of the Role (But not limited to the role):  Conduct and Legalisation  Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws To have a good working knowledge of the Vision Express Ways of Working To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes Maintain the highest store standards possible, including the appearance of both store and own personal presentation Sales and Service To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions To conduct eyewear repairs and order replacements when required To participate in all stock take activity as determined by the management team. Key holder duties after successful completion of silver training (if and when required) Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required  Team Work and Communication To maintain good and professional working relationships with the store team Attend and participate in morning briefs and team meetings To provide honest feedback to the management team to support ongoing improvements Any other duties or responsibilities as reasonably requested by line management. Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring; The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe All laboratory equipment is maintained/calibrated in accordance with company guidelines Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy Duties may vary in accordance with customer demand and store structure Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician Contact lens Optician - fit Contact lenses Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons Optometry courses - carry out full eye examinations and issue prescriptions Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses In-practice trainer - You could use your knowledge to train others Other non-clinical roles: Practice Management you could complete a management course Practice ownership you could go into business yourself, partnership or franchise Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday, 9:30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working ....Read more...

Dental Receptionist Apprenticeship (Customer Service) - Bolton

As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.  Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'  Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome: Possibility of a full time role after the completion of the Apprenticeship Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday- Friday (08:30- 17:00)Skills: Communication skills,IT skills,Attention to detail ....Read more...

Dental Receptionist Apprenticeship (Customer Service) - Kirkbymoorside

As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.  Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'  Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose - and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12-month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Thursday (08:15 - 17:30) Friday (08:30 - 17:00)Skills: Communication skills,IT skills,Attention to detail ....Read more...

Apprentice Admin & Finance Assistant

There is an expectation that all employees should always comply with the Trust’s code of conduct, safeguarding policies and practices and have:   Personal integrity and a commitment to the Nolan Principles of Public Service   A commitment to diversity, equal opportunities and anti-discriminatory practices   A commitment to ensuring children learn in a safe environment   A commitment to professional development and training  An affinity with The Rose Learning Trust culture and purpose  The successful candidate will:  Be an enthusiastic, highly motivated individual who will bring a sense of energy and passion to the role    Have a good level of general education - English and Maths at GCSE C (4) or above is essential  Use their initiative to work independently and flexibly.   Ideally have experience of working in a customer focusing role.   Enjoy working with children and form good relationships with both children and adults.   Understand the importance of confidentiality. Have a desire to progress within the world of education be that child facing or in the business side of school. Ideally become a trained First Aider. Hold everyone in due regard. We can offer in return:  A friendly, caring school which is central to the community.    An inclusive ethos with enthusiastic and motivated learners.   A happy and welcoming school where children, parents, staff and visitors feel valued for who they are.   A dedicated and supportive team who create an ethos of success for both staff and pupils.   Excellent professional development opportunities across a growing Multi Academy Trust.   Wonderful pupils and parents who support the school in all that it does.   Please note Apprentice contracts are fixed term and linked to the course.  Should you fail to attend or leave the course early for any reason including completion then your contract of employment will cease. Visits to the school are warmly welcomed and encouraged. They can be made by appointment with the Assistant Head (SBM), Mrs Jayne Miller admin@woodfield.doncaster.sch.uk or 01302 853289  General duties including:  Morning will be spent in a busy admin office where you will provide a positive and welcoming reception for all visitors to the main office together with telephone duties. Communication with school stakeholders including outside agencies Maintain pupil information held on the management information system (Arbor) Collation of pupil meals and management of dinner monies Recording of daily medical/first aid forms via Medical Tracker General tidiness and re-stocking of the admin and first aid supply cupboards Assisting children and visitors to classes/meetings There may be a requirement to cover playground duties or lunchtime supervision in the absence of other staff. Meet and greet for Breakfast Club including daily registration. Maintaining the pupil filing system Assisting the Office Manager with daily attendance Supporting with the organisation of school trips and collecting payment Supporting with the organisation of after schools clubs and collecting payment Petty Cash reconciliation Finance input including but not limited to Petty Cash transactions, Purchase Order, Invoices, Direct Debits, Sales Invoices, assisting with the preparation of BACs runs. Assist the Assistant Head (SBM) with HR file maintenance. Assist the Assistant Head (SBM) with HR Recruitment. Training:Training will be at Doncaster College, where you will access a wide range of facilities on offer.  Day release.  You will undertake the level 3 Business Administration standard. https://skillsengland.education.gov.uk/apprenticeships/st0070-v1-0 You will undertake Functional Skills for English and/or Maths if needed. You will undertake both on and off-the-job training by a team of industry-qualified professionals to give you the best skills, knowledge and experience that will help you become a successful Admin & Finance Officer of the future! Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:The Rose Learning Trust is a successful medium sized trust based in Doncaster and North Lincolnshire. We have grown from two schools to eleven over the last seven years with a central Trust office based in Balby. We are a trust that lives our vision of transforming futures collaboratively in all our work to ensure we develop and grow sustainably and embed best practice for the benefit of our pupils.Working Hours :Monday – Friday. Term Time only (44.058 weeks). 37 hours per week. 8am to 4pm (3.30pm on a Friday). with a 30 minute lunch taken daily. Note: 1 day per week will be off the role spent at college.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Non judgemental,Patience ....Read more...

Exams Administration Apprenticeship - J3436

About the Role: You'll work as part of the Management Information Systems (MIS) team, reporting to the Examinations Manager, and play a vital role in supporting the planning, organisation, and delivery of all examination and certification processes in line with awarding body regulations across all campuses. By supporting the Exams Team in providing reliable, high-quality support to both students and colleagues, you will directly contribute to student success, operational excellence, and the College’s reputation for delivering a seamless and supportive assessment experience. Key Responsibilities: Assist in maintaining the examination data regarding exam elements, dates and times within the management information system Supporting the Exams Team in ensuring that student registration date is collected and recorded to ensure students are registered for the appropriate qualification in a timely manner Assisting with processing exam booking requests, arranging exams, scheduling invigilators and maintaining the College examination timetable ensuring that rooms/venues used for exams are suitable Support the Exams team in communicating with curriculum staff, students, and awarding bodies Respond to enquiries from students and staff regarding qualifications, examinations, results and certificates At all times following the City of Bristol College, relevant Awarding Body and JCQ policies, rules and regulations in order to ensure the security of all examination papers and completed exam work Support administrative processes such as data entry, scanning, filing, and certification distribution Helping with providing on-site support to invigilators and students whilst exams are underway Carrying out invigilation as required ensuring exams are conducted appropriately, providing a calm whilst regulated environment to ensure students have the best opportunity Helping with the processing of Exam Access Arrangement requests in accordance with guidelines set out by the JCQ and awarding bodies Working innovatively and creatively to achieve objectives and deliver an outstanding quality customer service What We’re Looking For: A keen interest in administration and supporting education Excellent attention to detail and a methodical approach Strong written and verbal communication skills Good IT skills - confident using Microsoft Office, especially Excel and Outlook A flexible and proactive approach to learning new tasks The ability to work well as part of a team and independently Willingness to learn about awarding body regulations and college processes Why Join Us: Gain valuable, real-world experience in education administration Work within a supportive and inclusive team environment Study towards a recognised Level 3 qualification with dedicated time for off-the-job training Benefit from staff discounts, excellent facilities, and the chance to make a real difference in the lives of learners Training:The apprenticeship standard consists of: Level 3 Business Administration Functional Skills maths and English (If required) Technical competencies Technical knowledge and understanding Underpinning skills, attitudes and behaviours End point assessment The business administrator is expected to deliver their responsibilities efficiently and with integrity - showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.  End Point Assessment Overview: You will need to pass an endpoint assessment in the form of a multiple-choice assessment, a project presentation and a portfolio interview. Competency is assessed through a combination of methods in the workplace, and you are visited regularly by your assessor. On completion, you will have gained knowledge about employment rights and responsibilities and will have the following qualifications in addition to the apprenticeship: Level 2 Functional Skills qualification in English (if applicable) Level 2 Functional Skills qualification in Mathematics (if applicable) Level 2 Functional Skills qualification in Information and Communication Technology (if applicable) The EPA consists of three elements (Knowledge Test, Core Knowledge, Skills and Behaviours, and a Portfolio Based Interview), All assessment methods need to be passed. Each assessment method should directly assess the knowledge, skills and behaviours of the Standard.Training Outcome:Upon successful completion of the apprenticeship, you may have the opportunity to apply for permanent roles within the MIS or wider college administration teams.Employer Description:As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.Working Hours :Monday to Thursday 9am - 5pm or 8am - 4pm Friday 9am - 4.30pm or 8am - 3.30pm with ½ an hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience ....Read more...

Plumbing Technician

Plumbing Technician Harlow, Watford, Enfield, RomfordSalary £32,000 - £36,000 pa37.5 hours per week/ 8-10 hour shifts (days)Role DescriptionThis is a full-time role for an Experienced Plumber covering Romford, Watford, Enfield and Harlow. Responsibilities include but are not limited to: Excellent time management to ensure works are carried out at and within the scheduled timings.Liaising with client/site personnel with regards to work progress/issues & ensuring these are communicated to the office immediately.Ability to work alone and/or project manage/lead a team of engineers.Conduct remedial pre start surveys to identify scope, materials and requirements to deliver in line with budgeted cost – working with sales to prices accuratelyCarry out planned preventative maintenance & remedial / plumbing related tasks for the adequate control of Legionella bacteria; -            Temperature monitoring of water services (plant and distribution)-            Shower clean / descaling-            Water services plant inspection (i.e. cold-water storage tanks, calorifiers etc.)-            Thermostatic mixer valve inspection, servicing and installations-            Water sampling for microbiological analysis-            Clean and disinfection of water systems-            Dead Leg removals-            Hot & Cold-Water Storage Modifications Revision-            Installation of various valve types-            Copper and Steel pipework modifications and soldering-            Various other plumbing related work on hot and cold-water systems Strong technical knowledge on hot and cold domestic water systemsAbility to look beyond the scope of works to identify potential non-conformances and liaise internally for potential cross/upselling.Support the sales department with generating accurate and cost affective quotes for remedial / plumbing related tasks – taking into account labour and material requirements.Organising appropriate equipment necessary for the tasks in hand, and ensuring all equipment is functional and within calibration limitsIn conjunction with the Stores/Workshop Manager, is responsible for ensuring that all general and specialised equipment is maintained in a serviceable condition. Ensuring that where equipment is unserviceable due to ‘fair wear and tear’ it is replaced, and where deficiencies occur, or damage to equipment occurs through individual negligence/carelessness, the matter is reported to the Head of Surveying for investigation.Arrange travel where necessary, to and from clients’ sitesCarry out assigned tasks in accordance to company method statements and proceduresAll site findings and recommendations to be recorded in full, via the use of a Digital Compliance System.Representing the company and promoting a professional image in the marketplace, as well as setting a good example to others.Ensuring adherence to company procedures.Training other members of the surveying team when required (internal & external).To act in accordance with the Company Code of Conduct (Ref: POL037) at all times when engaged on Company duties, in any capacity and at any location.Although not a budget holder, they are responsible for ensuring that their job is completed within the allotted costs. Essential: City and Guilds NVQ Level 2 Plumbing (at a minimum)At least 2 years’ experience as a qualified plumberMust have a Full UK driving licenceMust be located in commutable distance to Harlow, Enfield, Romford, WatfordExperience in working on both commercial and domestic properties Desirable: Legionella Awareness (City and Guilds accredited is preferred)   INDHS  ....Read more...

Substance Misuse Case Manager - Community Team

Make a positive change – work for The Alcohol & Drug Service Substance Misuse Case Manager – Community TeamAspireFull time – PermanentBased in DoncasterSalary £25905 - £ 31611 depending on experience.The Alcohol & Drug Service (ADS) are a registered charity who have been transforming the lives of people affected by drugs and alcohol misuse for over 40 years.Aspire is a partnership between ADS and Rotherham, Doncaster and South Humber NHS Foundation Trust (RDaSH). It combines the strengths of both NHS provision under the leadership of a consultant with the strengths of the voluntary sector provided by ADS. The partnership has worked together for over 20 years providing Drug and Alcohol Services to our local communities. It is a forward thinking and innovative partnership that works closely with the recovery communities it serves to provide flexible, responsive services which offer the best possible outcomes for its service users and community it serves.It is a very exciting time to be working in the drug and alcohol field with significant new career developments.The Aspire Community Teams work with a range of complex individuals experiencing problems with their substance use, delivering case management, 1-1 psychosocial and harm reduction interventions, as well as supporting our clinical team in monitoring any prescribing interventions required.  The teams work in partnership with a range of partner agencies to ensure holistic care packages which support longer term recovery.  To ensure easy access to service provision the teams work in local hub venues.If you have a relevant degree e.g., psychology, sociology, social work or Diploma in Health and Social Care or equivalent and a L3 in Tackling Substance Misuse or equivalent we would like to hear from you.We provide a comprehensive package of accredited qualifications and for newly qualified Social Workers we support the ASYE programme.To arrange an informal discussion with Claire Beevers.Interviews will be held in Doncaster on 20 October 2025.PLEASE NOTE: The successful candidate must, by the commencement of employment, have the right to work in the UK. In return, ADS are offering:  Generous annual leave, 29 days annual leave per annum, rising to 31 after 2 years’ service and 34 after 5; plus, Public HolidaysAttractive Pension Package (6% employer contribution)Health SchemeTraining opportunities in line with the personalised learning and development planEnhanced sick pay.Along with joining ADS at a time of exciting and fast-growing change.  Working at ADS is more than a job, it’s an investment of time to make a difference to the lives of people with substance misuse issues and their families.This post is exempt from the Rehabilitation of Offenders Act 1974.The ADS is an equal opportunity employer, committed to diversity. We promote the fair and equal treatment of potential and existing employees and service users.To Apply please click on the link provided.     ....Read more...

German Speaking Inbound Sales Advisor

Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do?We are a fast-growing e-commerce packaging company based in Barnet, North London, and we are looking for a German-speaking Inbound Sales Advisor to come and join our team! If you are commercially minded, confident and a tenacious professional who has the ability to communicate effectively and build strong client relationships, then this could also be the role for you!We are the UK's leader in paper bags, cartons and other packaging products. The company has numerous marketing-leading brands across Europe with a team of 50 people across 4 locations, including London, Hertford, Berlin, and Newmarket - half of which are based at this location.We're looking for a commercially minded New Business Sales Executive to sit within the Sales team. You will sit in the middle of a fairly short "production-to-delivery" cycle, which will require you to book new business with brands and/or their agencies and then work with your internal operations team and their external suppliers to bring the products to life. Goal posts can move occasionally, so you will need to be versatile and resourceful to ensure your clients' timelines are being met whilst doing good quality business. We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace.Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently, and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates who have a strong work ethic, a desire to learn and can build strong relationships with their colleagues.In return, we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, a supportive working environment, and a strong culture. We also have a competitive holiday allowance, as well as many of the basics, including optional private healthcare, pension contributions and free eye-testing.Role Specifics Speaking to clients to fully understand and gather their needs before preparing and presenting suitable packaging solutions.Providing a range of quotations and talking customers through their product options.Creating a rapport with customers and aiming to ensure 100% customer satisfaction.Sending samples and supporting information to customers to help with the sale.Maintaining relationships with existing customers and regularly calling them to find new enquiries.Ensuring all walk-in customers are welcomed and managed accurately and efficiently.Ensuring all customer information is correctly logged within the CRM system.Managing customer issues and disputes on jobs.Achieving the team's target on a monthly basis, as set out by the Line Manager.Contributing to overall team spirit and helping create a positive working environment for all members of staff. Knowledge & Experience Understanding of what excellent customer service entails.Experience in working in a previous sales role (not essential, but desirable).Solid telephone manner and solid verbal and written communication.Strong organisational skills and ability to manage time effectively and prioritise work.Ability to find practical solutions to problems and think outside the box.Naturally pays attention to detail without any loss of accuracy.Able to work towards targets.Must have a bubbly, friendly and positive demeanour.Be resilient, energetic, enthusiastic, have a 'can-do' attitude and dynamism. Other Benefits Career development opportunitiesOn-site parkingCasual dressSubsidised private health careVibrant and dynamic working environment How to Apply:Please attach an up-to-date copy of your CV to the link provided, and we will be in contact. ....Read more...

Quantity Surveyor / Project Manager

MorganCarr is a vibrant, slightly radical construction consultancy delivering high-quality fit-outs and refurbishments in live, operational environments. We specialise in projects where there’s no room to shut down — from Michelin starred restaurants to creative spaces and high-profile venues that need to keep running while we transform them.This is fast-paced, high-energy work where the turnaround is measured in weeks, not years. It’s the opposite of the drawn-out, slow-moving projects many QSs are used to. If you thrive on momentum, variety, and the buzz of seeing results quickly, you’ll fit right in.Location: Worthing (Monday & Friday office-based, hybrid working)Hours: Full-time, 40 hours per weekThe RoleAs a Quantity Surveyor / Project Manager at MorganCarr, you’ll combine cost and contract management with hands-on project delivery. Our projects move quickly and demand adaptability, problem-solving, and confident decision-making.You’ll typically manage 3–5 projects at a time, often across different sites, and spend 2–3 days a week on location (mainly London/South East, with occasional national travel). You’ll be involved from cost planning through to final handover, with the added opportunity to represent us in pitches and client meetings.If you’re looking for a predictable, routine role, this won’t be the right fit. It’s for someone dynamic, confident, and ready to bring personality as well as technical skill to the table.What You’ll Do● Prepare and manage cost plans, cost estimates, budgets, and cashflows● Manage the procurement and tendering process, including main contractor and client direct contractors● Manage valuations, variations, and final accounts● Create and deliver project programmes to tight timelines● Manage site meetings with contractors and clients● Attend sites regularly to oversee progress and quality● Build strong relationships with clients and stakeholders● Contribute to pitches and adapt proposals for different clients/projects● Have an awareness of contractual requirements for projects (mainly JCT) What We’re Looking For● BSc in Quantity Surveying or similar● Experience in a QS, PM, or hybrid role● Excellent communication skills with a strong personality that can fit in and stand out● Ability to manage multiple fast-paced projects and thrive in challenging, live environments● IT literate (Microsoft Office + measurement/bill production software)● Full UK driving licenceNice to have:● Experience in fast-paced, client-facing sectors such as hospitality, leisure, creative, retail, or high-end commercial and residential environments● RICS/CIOB membership or working towards it Why Join Us?● Competitive salary and benefits● Exciting, varied projects with quick turnarounds and visible results● Annual ski trip, regular team events, and Friday breakfasts● On-site gym, shower facilities, and fully stocked kitchen● A culture that values individuality, confidence, and doing things differently● Discretionary bonus scheme● 25 days’ holiday plus bank holidays● Additional day off for your birthday● Flexible working hours and location● Free breakfast and lunch (including team breakfast Fridays)● Phone allowance● Brand new high-end laptop with premium software● Cycle to work scheme● Professional membership subscriptions● Ongoing CPD / training support● Contributory pension scheme● Great coffee● Office dogs How to ApplySend your CV  with a short note explaining why your personality and skills would make you the perfect fit for MorganCarr’s fast-moving, slightly radical team.This vacancy is being managed by People Finding Consultancy, acting as an in-house recruitment partner. We’ll process your CV and personal data only for this vacancy and in line with our privacy policy. By applying, you consent to this use.  ....Read more...

Manager (Technology Solutions)

JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Manager (Technology Solutions) will help drive organizational transformation through innovative technology solutions aligned with strategic business objectives. This role will focus on EBuilder & CMiC. The role must navigate a complex and challenging operational landscape while balancing shifting priorities and deliver exceptional outcomes focused on simplicity. Key responsibilities include, but are not limited to, system administration and support, researching, strategizing and proposing new and/or different solutions, assisting IT and external partners with system implementations, integrations, data/process-migration, requirements building, and User Acceptance Testing. This position will be responsible for project management, development, communication, training and all documentation related to specific WTI/C Technology Solutions. Partnerships will include WTI, WTC, Tremco CPG and RPM leadership, Business Admin Operations, Corporate IT, External & Potential Partners, Sales, and WTI and WTC field personnel for General Contracting and General Services. This position is remote and reports to the Director, Business Systems WTI/C. ESSENTIAL DUTIES AND RESPONSIBILITIES: Formulate and improve upon best practices in support of organizational goals. Conduct and foster professional and timely communication (utilizing a wide array communication methods) with multiple business areas for work-related matters. Develop and manage strategic initiatives in partnership with the business to improve processes in support of internal and external operations. Understand and translate Tremco CPG and WTI/C business operations initiatives Be a change agent. Advocate for necessary changes by researching and re-imagining how we execute through different tech solutions. Establish metrics and benchmark data, develop reports for specific programs, and report outcomes to internal and external stakeholders. Continually explore ways to engage with the business and build new relationships. Provide outstanding customer service to both internal and external customers and stakeholders. Travel as needed for presentations, training, team meetings, etc. Participate in or lead team meetings, presentations, focus groups, committees, etc. Perform any other duty and/or project as required or assigned by the Director, Business Systems WTI/C. Systems Support Responsibilities User Support & Troubleshooting Main business liaison for end-users as it pertains to WTI/C technology solutions. First level diagnostics and resolution for issues related to mobile apps, scheduling, integrations, and data sync. Issue/ Error log management. System Monitoring & Incident Management Monitor system health, performance, and connectivity in partnership with corporate IT. Proactively identify issues or potential issues and escalate to the appropriate team(s) for recurring or critical issues. Monitor and follow-up on escalated issues. If required, identify, implement and train on any required workarounds until issues are resolved. Log, track, and resolve support tickets from Service Now or other communication methods. Maintain documentation of issues and resolutions for analytics. Mobile App Support Assist end users with mobile app setup, usage, and troubleshooting. If/When applicable, ensure proper syncing between mobile and backend systems. Testing & Validation Support testing of new features, patches, and integrations in partnership with Corporate IT. Help communicate and validate bug fixes prior to system updates before deployment. Help coordinate, monitor and receive feedback during User Acceptance Testing, track all issues/requests and follow through in partnership with corporate IT to resolution Training & Documentation Create training programs and post-go-live support. Remain business point of contact through to resolution. Create user guides, videos, FAQs, and training materials. Conduct all end-user training to new and existing end users. Develop change management strategies to support user adoption. Integration Support Partner with corporate IT and external partners for troubleshooting issues, monitoring data flows and ensuring synchronization between integrated systems. Project Management Responsibilities Project Planning & Execution Define project scope, goals, and deliverables aligned with business objectives. Develop detailed project plans, timelines, and identify required resources in partnership with the business, corporate IT and external partners. Stakeholder Management Act as the primary liaison between business units, IT, and external vendors. Facilitate communications and manage expectations across all stakeholders. Team Coordination Lead cross-functional teams including consultants, developers, and support staff. Assign tasks, monitor progress, and ensure timely delivery. Risk & Issue Management Identify project risks and develop mitigation strategies in partnership with the Business, Corporate IT and external partners. Research and identify issues that may impact timelines, scope, or quality. Budget & Resource Management Manage project budgets, track expenses, and ensure cost-effective delivery. Optimize resource utilization across project phases. Manage contract administration process including change orders and NDAs. Quality Assurance Ensure deliverables meet quality standards and business requirements. Oversee testing, validation, and user acceptance processes in partnership with the business and Corporate IT. Reporting & Documentation Provide regular status updates to leadership. Maintain comprehensive project and system documentation, including lessons learned. EXPERIENCE: Four to seven years related experience and/or training. CERTIFICATES, LICENSES, REGISTRATIONS: PMIS Certification preferred. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...

Independent Stalking Advocacy Caseworker

Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Community Services Directorate Within this directorate, the following vital services are delivered;Black Country Women’s Aid Community Services include; • Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) • Black Country IRIS (primary care) educator and advocacy service • Rape and Sexual Abuse Support Services (Black Country)• Black Country Sexual Abuse Forum• Black Country Counselling Service • Domestic and sexual abuse Children and Young person’s service (Black Country)• West Midlands Stalking Service• Ask Marc (Male abuse referral centre) This position is located within the West Midlands Stalking Service. The team: The BCWA West Midlands Stalking Service offers specialist stalking and harassment advisory and support service across the West Midlands area, covering Birmingham, Solihull, Coventry and the Black Country. The service provides emotional and practical support, safety advice and advocacy through the criminal justice system within a multiagency framework to ensure that victims of stalking feel supported and empowered. Job Role Job Title: Independent Stalking Advocacy Caseworker (ISAC)Position available: 1 full-time position (37.5 hours) based across the Black CountrySalary: £23,809.50 - £25,838.68 (dependent upon experience)Closing date: 16 October 2025 All interviews will be held via Microsoft Teams Is this you? We are looking for a qualified/unqualified ISAC (training may be provided for the right candidate) to join our dynamic team.We are looking for someone with experience of frontline working and managing a caseload, including risk assessments, needs assessments and support planning. The successful candidate will have an understanding the principles of safeguarding children and adults and the dynamics of domestic abuse and stalking and how this can affect victims. The Role: The Independent Stalking Advocacy Caseworker (ISAC) is required to provide a high-quality service, managing a caseload of high-risk domestic abuse victims experiencing stalking from an ex-intimate partner. They will support victims of stalking using evidence-based methods in order to identify risk, stalking typology and support needs. ISACs provide practical guidance and safety advice to those experiencing elements of harassment and stalking, referring to relevant agencies when required and participating in the Multi-agency Risk Assessment Conference (MARAC) process. ISACs may also assist with awareness-raising campaigns, training and events. If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...

SHEQ Manager

Role Overview We are seeking an experienced SHEQ Manager to lead the development, implementation, and continuous improvement of Safety, Health, Environment, and Quality systems across diverse projects. This role is key in ensuring compliance with legislation, embedding a strong culture of safety and ethical practice, and supporting the organisation’s wider commitments to sustainability and inclusion.Key Responsibilities Develop and maintain SHEQ policies, procedures, and systems in line with current legislation and best practice. Conduct risk assessments, site audits, and inspections to ensure safe working environments. Lead incident investigations and implement corrective actions. Deliver training sessions and toolbox talks to promote awareness and compliance. Oversee accreditation processes (e.g., ISO), ensuring readiness for external audits. Work with project teams to embed SHEQ considerations from design through to delivery. Monitor and report on SHEQ performance metrics, identifying trends and opportunities for improvement. Liaise with external stakeholders and regulators to ensure compliance. Drive a culture of continuous improvement and best practice. Identify training needs and coordinate appropriate development. Review and compile project documentation such as RAMS and safety plans. Assess competence and compliance across the supply chain. Chair internal Health & Safety meetings. Coordinate the preparation and issue of H&S documentation for projects. Qualifications & Experience Essential: NEBOSH General Certificate (or equivalent in Health & Safety). Proven experience in SHEQ management, ideally within construction or related industries. Strong knowledge of UK SHEQ legislation and ISO standards. Excellent communication and leadership skills. Ability to interpret legislation and provide practical guidance. Strong IT skills and adaptability to new systems. Ability to work effectively under pressure. Desirable: Degree in Environmental Health, Safety Management, or a related discipline. Experience in projects involving complex or sensitive environments. Personal Attributes Proactive and detail-oriented. Ethical and socially aware. Strong communicator with collaborative approach. Strategic thinker with hands-on problem-solving skills. Committed to fostering safe, inclusive working environments. Acumen Recruitment Solutions are acting as an employment agency in relation to this vacancy ....Read more...

Independent Domestic Violence Advisor

Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse. Job Role Job Title: Independent Domestic Violence Advisor (YP Specialist- ages 16-25)Position available: 1 full-time position (37.5 hours), based across the Black Country Salary: £24,310.04 - £27,751.55 (dependent upon qualifications and experience)Closing date: 29 October 2025All interviews will be held via Microsoft Teams Is this you? A fantastic opportunity has arisen to work within Black Country Women’s Aid as an Independent Domestic Violence Advisor with victims/survivors predominately aged between 16-25 experiencing domestic abuse, honour-based violence, and forced marriage. The work may also include additional age-based abuse profiles and risks, e.g. online abuse/cyber-stalking and sexual exploitation. We are looking for a qualified/unqualified IDVA (training may be provided for the right candidate) to join our dynamic team. We are looking for someone with extensive experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults. The post holder will have a good understanding of the dynamics of domestic abuse and how this can affect victims, particularly young people transitioning into adulthood. Ideally, they will have experience in developing and delivering training. The Role: The IDVA (YP Specialist) will work within a dynamic, fast-paced, crisis intervention, advocacy and support service to ensure that the voice of survivors informs every stage of the process. A key part of the role will also include working with key agencies such as youth services and educational settings to improve their awareness of domestic violence and the impact this can have on young people. This can only be done by establishing positive, proactive and innovative working relationships with services providing support to young people and partner agencies within the Black Country. Whilst the role will involve predominantly working with young people, the IDVA will also be working with adult survivors. If you are self-driven, compassionate and hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...

Children's Team Manager

We are recruiting for a Qualified Social Worker to join a Family Safeguarding team to be their Team Manager in the Greater Manchester area. PLEASE ONLY APPLY IF YOU ARE A QUALIFIED SOCIAL WORKER, REGISTERED WITH SOCIAL WORK ENGLAND AND HAVE RIGHT TO WORK IN THE UK WITH UK EXPERIENCE What’s on offer? Up to £51,515 Mileage coverage Retention Payment Generous Annual Leave Continuous Training Development About the team This team protects children from abuse and maltreatment. They prevent harm to children’s health or development by ensuring children grow up with the provision of safe and effective care. This employer supports training and development and is committed to providing the staff with the resources needed to work effectively with children and families. About you The ideal candidate will have post-qualifying experience in managing a Safeguarding Team or extensive Children’s Social work experience. Experience within Looked After Children or Duty and Assessments lends well to this position. A degree in Social Work (Degree/DipSW/CQSW). You will also need to be Social Work England Registered. Job type: Full-time Samantha Cunningham, scunningham@charecruitment.com, 07825213518 What do you get from working with me? CV enhancement Application form enhancement Access to many jobs in the market One central point of contact Interview preparation assistance Expert consultation Questions answered Offer negotiation ....Read more...

Dental Receptionist Apprenticeship (Customer Service) - Middlesbrough

As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.  Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'  Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome: Possibility of a full time role after the completion of the Apprenticeship Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Thursday, 08:15 - 17:30 and Friday, 08:15 - 16:45.Skills: Communication skills,IT skills,Attention to detail ....Read more...

Dental Receptionist Apprenticeship (Customer Service) - Manchester

As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.  Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Booking and amending appointments, answering the phone, updating patient records. To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day. Check the telephone for messages that may have been left and return the calls as required. Ensure the reception emails are checked frequently and all emails responded to. Accurately update and protect patient information including on the patient electronic database. Book next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls. Ensure that the appointment system is efficient and accurate. Ensure the appointments books are kept full as possible. Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments. Accessing sensitive information whilst always maintaining patient confidentiality. Ensuring patients are aware of the dental services and products we offer. Build and nurture great working relationships with the Clinical team and Practice team. Be actively involved in the smooth running of the practice by working well with the practice team. Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'  Administration: Keep the reception area and waiting room clean and tidy. Record lab work back when returned to the practice from the lab. Send out ‘Failed to attend’ letters the same day to the relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove safely any hazards from the waiting area (e.g., stock deliveries). Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner. Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day. To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings. Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday & Thursday (08:30 - 17:00), Wednesday (09:00 - 19:00) and Tuesday & Friday (08:30 - 17:30).Skills: Communication skills,IT skills,Attention to detail ....Read more...

Dental Receptionist Apprenticeship (Customer Service) - Middlesbrough

As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgery and the general feeling of wellbeing throughout the whole practice.  Customer Service: Ensure the patient's journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients, whether it be in person or over the telephone, establishing the reason for their visit/call and ensuring they are treated in a friendly, courteous and professional manner, always communicating about waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Booking and amending appointments, answering the phone, updating patient records. To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day. Check the telephone for messages that may have been left and return the calls as required. Ensure the reception emails are checked frequently, and all emails responded to. Accurately update and protect patient information, including on the patient electronic database. Book the next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls. Ensure that the appointment system is efficient and accurate. Ensure the appointments books are kept as full as possible. Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments. Accessing sensitive information whilst always maintaining patient confidentiality. Ensuring patients are aware of the dental services and products we offer. Build and nurture great working relationships with the Clinical team and Practice team. Be actively involved in the smooth running of the practice by working well with the practice team. Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'. Administration: Keep the reception area and waiting room clean and tidy. Record lab work back when returned to the practice from the lab. Send out ‘Failed to attend’ letters the same day to the relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove safely any hazards from the waiting area (e.g., stock deliveries). Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner. Print the day sheets from the computer system for the next day and get the record cards out if required (update before the end of the day). Ensure that the toilets are checked daily and are clean and tidy, and they are stocked sufficiently for the day. To log out of SFD and SOE when leaving the reception desk. Attend and participate in practice meetings. Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12-month apprenticeship, you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday, Wednesday, Thursday, Friday (between 08:45-17:30).Skills: Communication skills,IT skills,Attention to detail ....Read more...

Dental Receptionist Apprenticeship (Customer Service) - Newcastle

As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.  Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'  Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome: Possibility of a full time role after the completion of the Apprenticeship Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday & Tuesday (08:45- 18:00) Wednesday (07:45- 18:00) Thursday (07:45- 19:00) Friday (07:45- 17:00)Skills: Communication skills,IT skills,Attention to detail ....Read more...

Dental Receptionist Apprenticeship (Customer Service) - Chester-le-Street

As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.  Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'  Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk. Attend and participate in practice meetings Training: Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship Training Outcome: Possibility of a full time role after the completion of the Apprenticeship Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Tuesday, Wednesday, Thursday, Friday, 08:00-17:00Skills: Communication skills,IT skills,Attention to detail ....Read more...

Dental Receptionist Apprenticeship (Customer Service) - Market Harborough

As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.  Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'  Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship Training Outcome: Possibility of a full time role after the completion of the Apprenticeship Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Thursday, 08:15 - 17:15 and Friday, 08:15 - 16:45Skills: Communication skills,IT skills,Attention to detail ....Read more...

Payroll Processor Apprentice

We're on the hunt for someone looking to further develop themselves and join us in our Payroll team as a Payroll Processor. This will come with an exciting opportunity to work towards a Level 5 apprenticeship. The Payroll Processor will assist in the collation and processing of the monthly payroll and annual processes including P11D’s, P60’s, salary review, PRP payments and PSA agreement. This also involves end of year and quarterly system updates. Provide support to colleagues and managers on general Payroll queries and complete admin and payroll tasks. What the role will look like: Assist in the processing of end-to-end payroll in adherence with legislation and company procedures Checking of the HR/Payroll processing system and records by ensuring that all of the employee information is received on time for the coming payroll month and all relevant payments/deductions are calculated and checked for accuracy Identify, investigate and resolve any discrepancies in information provided to payroll for input by all other areas of the Society Manual calculations including backpay, holiday pay, SSP, SMP and all other statutory payments Monthly management reporting Assisting with all enquiries from colleagues, Executive’s, HMRC, DWP and any other external bodies Work collaboratively with the HR Administration team Support the broader team to undertake process efficiency reviews. Ensure regular reviews of ways of working to ensure automation is taken full advantage of, avoid duplication of effort, and to support the team in adopting a continual improvement approach Assisting with system upgrades and testing as and when required including year-end processes Ensuring the Society is compliant with National Minimum wage regulations and Real Living Wage standards Administering and monitoring salary sacrifice schemes in line with regulatory and scheme requirements For more details on the role please refer to the job description at the bottom of the advert Training:This program covers the key duties of a Payroll Assistant Manager level 5, they include:  Manage and Analyse the payroll workload and accountabilities; giving you the skills to plan and prioritise the payroll schedule Provide direction and oversee the timely collation of both the payroll and the benefits data Provide expert practical and/or factual support and guidance internally and externally Manage direct responsibility for the pay and the benefit calculations in complex situations Lead and oversee delivery for the quality assurance of your team’s pay and benefit calculations Analyse and reconcile the finalised payroll process Lead all the operations and the systems to ensure compliance with any relevant legislation, regulations, codes of governance and professional ethics Contribute to the successful recruitment and retention of your team, providing leadership and guidance to identify and retain the best possible workforce Manage both personal and team professional and self-development. Ensuring personal skills are keeping up with industry standards, whilst providing job satisfaction for team members Analyse and evaluate the pay and benefits and reporting systems, procedures, and controls in line with changes in technology Design and implement effective communication strategies, which will allow for the improvement of overall team collaboration, efficiency and productivity Strive to maximise the efficiency and accuracy of all processes and payroll by providing continual improvements, using data to drive decisions Training Outcome:Full-time position upon successful completion of the apprenticeship. We’re a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. We’ll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we’re looking for. If you need any support with applying to one of our roles, get in touch at careers@westbrom.co.ukEmployer Description:Why choose the West Brom? At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom’s biggest asset that doesn’t mean just viewing them as employees. We’re proud of our heritage and absolutely believe that the West Brom is a great place to work. Our employers are the heart of bringing our new vision to life- where our customers and communities own a more secure future. Everyday, through the work they do together and the care they show, they’re helping turn that vision into real and lasting. We’re a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. We’ll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we’re looking for. If you need any support with applying to one of our roles, get in touch at careers@westbrom.co.uk.Working Hours :Monday to Friday 9am to 5pm, shiftsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Independent Stalking Advocacy Caseworker

Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Community Services Directorate Within this directorate, the following vital services are delivered;Black Country Women’s Aid Community Services include; • Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) • Black Country IRIS (primary care) educator and advocacy service • Rape and Sexual Abuse Support Services (Black Country)• Black Country Sexual Abuse Forum• Black Country Counselling Service • Domestic and sexual abuse Children and Young person’s service (Black Country)• West Midlands Stalking Service• Ask Marc (Male abuse referral centre) This position is located within the West Midlands Stalking Service. The team: The BCWA West Midlands Stalking Service offers specialist stalking and harassment advisory and support service across the West Midlands area, covering Birmingham, Solihull, Coventry and the Black Country. The service provides emotional and practical support, safety advice and advocacy through the criminal justice system within a multiagency framework to ensure that victims of stalking feel supported and empowered. Job Role Job Title: Independent Stalking Advocacy Caseworker (ISAC)Position available: 1 full-time position (37.5 hours) based across the Black CountrySalary: £23,809.50 - £25,838.68 (dependent upon experience)Closing date: 16 October 2025 All interviews will be held via Microsoft Teams Is this you? We are looking for a qualified/unqualified ISAC (training may be provided for the right candidate) to join our dynamic team.We are looking for someone with experience of frontline working and managing a caseload, including risk assessments, needs assessments and support planning. The successful candidate will have an understanding the principles of safeguarding children and adults and the dynamics of domestic abuse and stalking and how this can affect victims. The Role: The Independent Stalking Advocacy Caseworker (ISAC) is required to provide a high-quality service, managing a caseload of high-risk domestic abuse victims experiencing stalking from an ex-intimate partner. They will support victims of stalking using evidence-based methods in order to identify risk, stalking typology and support needs. ISACs provide practical guidance and safety advice to those experiencing elements of harassment and stalking, referring to relevant agencies when required and participating in the Multi-agency Risk Assessment Conference (MARAC) process. ISACs may also assist with awareness-raising campaigns, training and events. If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...

Independent Domestic Violence Advisor

Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse. Job Role Job Title: Independent Domestic Violence Advisor (YP Specialist- ages 16-25)Position available: 1 full-time position (37.5 hours), based across the Black Country Salary: £24,310.04 - £27,751.55 (dependent upon qualifications and experience)Closing date: 29 October 2025All interviews will be held via Microsoft Teams Is this you? A fantastic opportunity has arisen to work within Black Country Women’s Aid as an Independent Domestic Violence Advisor with victims/survivors predominately aged between 16-25 experiencing domestic abuse, honour-based violence, and forced marriage. The work may also include additional age-based abuse profiles and risks, e.g. online abuse/cyber-stalking and sexual exploitation. We are looking for a qualified/unqualified IDVA (training may be provided for the right candidate) to join our dynamic team. We are looking for someone with extensive experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults. The post holder will have a good understanding of the dynamics of domestic abuse and how this can affect victims, particularly young people transitioning into adulthood. Ideally, they will have experience in developing and delivering training. The Role: The IDVA (YP Specialist) will work within a dynamic, fast-paced, crisis intervention, advocacy and support service to ensure that the voice of survivors informs every stage of the process. A key part of the role will also include working with key agencies such as youth services and educational settings to improve their awareness of domestic violence and the impact this can have on young people. This can only be done by establishing positive, proactive and innovative working relationships with services providing support to young people and partner agencies within the Black Country. Whilst the role will involve predominantly working with young people, the IDVA will also be working with adult survivors. If you are self-driven, compassionate and hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...