General ManagerSalary: 140k – 170k + SuperKimberley Region, Western AustraliaI am looking for an experienced General Manager to lead a large-scale, multi-property tourism operation in Western Australia’s Kimberley region.The role is highly seasonal and remote, combining luxury hospitality, boutique lodge experiences, and large-scale operations, requiring someone with strong operational expertise, and the ability to manage complex, fast-paced environments.This is a unique opportunity to lead a dynamic, multi-faceted operation with significant impact on both guests and team members.Responsibilities:
Full P&L ownership and accountability across a multi-property, seasonal tourism operation.Lead and develop a large, multi-disciplinary workforce, ensuring engagement, performance, and safety.Oversee gueKist experience, maintaining high standards of service.Manage infrastructure, assets, and operational logistics across remote sites.Ensure compliance, safety, and risk management in a challenging, remote environment.Build and maintain strong relationships with stakeholders and support culturally aligned employment initiatives.
Perks:
On-site accommodation providedRelocation support available $500 - $1000Remote lifestyle
If you’re a hands-on leader who thrives in complex, remote, and multi-site operations, and you’re ready to make a real impact on both people and performance, we’d love to hear from you. Apply today to take on this unique General Manager opportunity! If you are keen to discuss the details further, please apply today or send your cv to Taila at COREcruitment dot com – Sharlene@corecruitment.comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring. We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel. The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange. As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community. As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Content Creation
Manage LinkedIn, (and possibly also TikTok or Facebook) profiles
Monitor and report on social media campaigns
Content creation and editing using Canva
Writing compelling copy
Creating impactful video/graphics content
Ensure the content and format adhere to brand guidelines
Assist with branding, design and content for presentations and proposals
Web
Manage website and SEO
Uploading and editing images and copy
Outbound
Run and monitor campaigns
E-mail and newsletter marketing
Market research
General
Researching tender opportunities
Support for tender applications
Administration duties and some project support
Excellent written communication skills
Self-motivated and able to work independently
Basic understanding of, and interest in sustainability
Confident in the use of technology, particularly social media platforms
Good interpersonal skills. Able to speak up and request clarification or share ideas
Methodical approach with good attention to detail
Able to prioritise workload and meet deadlines
Training:The Multi-Channel Marketer apprenticeship equips individuals with the skills and knowledge required to plan, deliver, and evaluate marketing campaigns across multiple platforms. The programme covers key areas such as digital marketing strategy, content creation, social media management, email marketing, SEO, data analysis, and brand development.
Apprentices learn how to support business growth by understanding customer behaviours, creating targeted campaigns, and using marketing tools and analytics to measure performance. They also develop strong communication, project management, and creative skills while gaining hands-on experience in a real working environment.
The training combines structured learning with practical workplace application, ensuring apprentices can confidently contribute to marketing objectives across online and offline channels.Training Outcome:There will be the opportunity for the right person to evolve the position into a permanent one.Employer Description:Green Case is a small company, based in Brighton but working internationally to make holidays and holiday destinations more socially and environmentally sustainable. We work directly with businesses to help them shape their approach to sustainability and how to communicate it to their staff and customers and we also work directly with the authorities in destinations that receive tourists. In the past few years we have worked to develop tourism strategy for The Federated States of Micronesia. The Bahamas, Jamaica and the island of Jersey. We also work with a brand strategy company (Llama) to help destinations integrate sustainability into the way they promote themselves. Green Case has been operating since 2012. We have two core team members, Rachel McCaffery who is the CEO and is based in Brighton, UK and Kennedy Pemberton, Director of Operations who is based in the Caribbean. We are experts in sustainable tourism but we don’t have a lot of time to communicate what we do so are excited to take on someone who can help us promote our work and open the door to new customers.
The role is to help grow awareness of Green Case by promoting its international expertise in sustainable tourism. It will involve a range of activities focused around marketing and content creation (primarily for Linkedin promotion, with the possibility to explore the effectiveness of other channels and platforms), website development, creating a database of contents and establishing the best method for engaging with them, researching business opportunities, supporting proposal development and tender applications and helping with general admin, some of which may be linked to our work making businesses and destinations more sustainable.Working Hours :Monday to Friday, 10.00 – 17:00.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Self Motivated,Work independently,interest in sustainability,Social Media platforms,Interpersonal skills....Read more...
Working day 9am to 4/5pm Tuesday to Saturday
General kitchen duties, helping to run and maintain standards
Food preparation for the meals that day
Clean kitchen and equipment daily
Check temperatures of fridges
Report any faults or issues to the senior person
Training:You will attend York College on a day release. If required, Functional Skills are delivered as a separate block release.Training Outcome:If the apprentice shows a willingness to further their career by staying with us beyond the apprenticeship, then we will discuss a full-time role.Employer Description:We are a family run vineyard and brewery established in 2006. We opened the Winehouse Café in May 2021 to complement our tourism offering at the vineyard. We currently have 9 full time employees and some seasonal part time employees.Working Hours :9am to 4/5pm Tuesday to Saturday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Logical,Team working,Creative,Initiative,Good time keeping,Able to work independently....Read more...
Relationship CoordinatorKimberley, WA Salary: $70,000 – $85,000 One of my clients is looking for a Relationship Coordinator to support and strengthen relationships between the business and employees working on site. This is a people-focused, relationship-led role centered on trust, presence, and practical support, helping team members feel supported at work while contributing to sustainable employment pathways. The role is hands on, focusing on connection, advocacy, and long-term impact.If this sounds like something you’d love to be part of, we’d love to hear from you.Responsibilities:
Act as a trusted, safe support person for employees, providing regular check-ins, advocacy, and practical workplace supportProactively support employee retention by identifying issues early and partnering with leaders to resolve themBuild and maintain strong, respectful relationships with owners, employees and community members through consistent on-site presenceFacilitate relationship meetings and ensure commitments and actions are followed throughDevelop and support practical employment pathways by working with training providers, job networks, and apprenticeship partnersSupport tourism initiatives through coordination and relationship support, ensuring they are respectful, sustainable, and community-aligned
Qualifications:
Demonstrated ability to build trusted relationships and communicate respectfully across diverse groupsPractical experience in employment support, community engagement, HR, or people-focused support rolesAbility to work effectively with both frontline employees and senior leaders, navigating sensitive situations with discretionApproachable, grounded, action-oriented, and comfortable working in remote or on-site environments
....Read more...
Main Responsibilities:
Conduct routine inspections of premises and equipment, thus ensuring buildings, valuables or people are safe and secure, and set up to standard.
Conducting health and safety checks.
On and off board of staff members. Make sure new starters have desk allocation and all requirements to complete their duties. Any staff member leaving, make sure all items are returned on their last day of service.
Keep the asset register and staff allocation documents up to date.
Liaise with delivery personnel to ensure all deliveries are collected, inventoried, and placed securely.
Furniture is moved and assembled. Coordination of campus events.
Conducting basic handyperson services, such as fixing classroom/staff room equipment and other DIY tasks such as painting, lock replacement/repairs, whiteboard and soft board installation along with blinds etc.
Handling heavy loads in a safe manner (manual handling training will be provided).
Monitor stock levels of office equipment and furniture and replenish as required.
Store management - Monitoring stock levels and ordering consumables for storerooms like cleaning and refreshments.
Act in front of the house and greet students, visitors, and staff in a professional manner #indeedseptember
Training Outcome:Full time Facilites Officer position.Employer Description:GBS is a higher education provider offering a range of sector-relevant courses across eight campuses in London, Manchester, Birmingham, Leeds and beyond. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in banking, finance, accounting, business, tourism, healthcare – and more.Working Hours :Monday to Friday.
Hours TBC.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Physical fitness....Read more...
Do you love leading a team in a fast-paced hospitality environment? Are you passionate about delivering great customer service and creating a warm welcome for every visitor? Would you like to work somewhere truly unique, surrounded by one of Yorkshire's most memorable natural attractions?If so, we'd love to hear from you.We're looking for an enthusiastic, reliable and hands-on Café Supervisor to lead the daily operations of our busy on-site café at Stump Cross Caverns. This is a fantastic opportunity to combine team leadership, customer service and day-to-day operational responsibility in a unique visitor setting.You'll be part of a supportive team, enjoy staff benefits and discounts, and have the opportunity to develop your skills while working in a role where no two days are the same.What We Offer
Opportunity to work in a unique natural attractionSupportive team environmentStaff discounts and benefitsTraining and development opportunities
Key Responsibilities
Lead and support the café team during daily operationsDeliver excellent customer service and handle visitor queries professionallyOversee opening and closing proceduresEnsure food and drink service runs smoothly and efficientlySupport staff training and developmentMaintain high standards of cleanliness, hygiene, and food safetyMonitor stock levels and assist with ordering and waste controlComplete daily checks and support general café administration
Person SpecificationEssential
Previous experience in a café, hospitality, or food service environmentExperience supervising or leading a teamStrong communication and interpersonal skillsExcellent customer service focusAbility to work under pressure in a busy visitor attractionGood organisational skills and attention to detailFlexibility to work weekends, school holidays, and peak tourist seasons
Desirable
Food hygiene certification (Level 2 or above)Experience in a visitor attraction or tourism settingBarista experienceFirst aid training
Personal Qualities
Friendly, approachable, and professionalProactive and dependableStrong problem-solving abilityPositive attitude and team-player mindsetPassion for delivering memorable visitor experiences
Working HoursFull-time position with variable hours based on seasonal demand, including weekends, school holidays, and bank holidays.If you're ready to take the next step in your hospitality career in a truly unique setting, apply now and join the team at Stump Cross Caverns. ....Read more...
Job Title: Sales and Marketing Manager Location: Amsterdam, Netherlands Salary: €45,000 - €60,000 gross per annumI am working with an international hospitality group seeking a results-driven Sales & Marketing Manager to lead local market strategy and guest engagement at a dynamic venue in Amsterdam.The position is sales-focused, with responsibility for driving outreach, managing group and MICE business, and supporting broader marketing initiatives. We are looking for someone with a strong hospitality background (hotels, restaurants, or F&B), proven sales experience, and solid knowledge of the Amsterdam market. Experience with trade shows, group bookings, and CRM systems is essential; Tripleseat is a plus. Fluency in English and Dutch is required for this position.Key Responsibilities
Take ownership of revenue-driving strategies that support year-over-year guest count growth across multiple business streams: dining, events, retail, and entertainment.Oversee and adapt the marketing calendar to align with seasonal trends, community events, and brand activations.Collaborate with all department leads to ensure cohesive delivery of guest experiences that reflect brand values and service expectations.Monitor and manage marketing-related spending within budgetary guidelines while evaluating campaign ROI.Identify and cultivate strategic partnerships with local businesses, tourism organizations, and event stakeholders to boost venue visibility.Guide the planning and execution of special events and private bookings, ensuring exceptional delivery from ideation to wrap-up.Contribute to talent development by mentoring team members, supporting career growth, and embedding a strong service culture.Stay current on digital marketing trends, social media engagement, and CRM best practices to optimize guest communications and loyalty efforts.Serve as a brand ambassador both internally and externally, maintaining an objective lens on service standards, guest feedback, and market shifts.Support senior leaders with recruitment insights, performance reviews, and coaching frameworks to foster high-performing teams.
What You Bring
Proven experience in sales and marketing within the hospitality, entertainment, or food & beverage industries.Strong financial literacy, with the ability to interpret P&L statements and forecast performance.Proficiency in CRM tools, digital marketing platforms, and social media engagement.A natural communicator with strong public speaking, copywriting, and relationship-building skills.Creative thinker with a proactive mindset and a keen eye for guest trends and marketing innovation.Ability to work cross-functionally in a dynamic, fast-paced environment.Fluency in English is required; additional language skills are a plus.A background or passion for music, culture, or live events is highly valued.
Job Title: Sales and Marketing ManagerLocation: Amsterdam, NetherlandsSalary: €45,000 - €60,000 gross per annumIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social……http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
Media Sales Executive Job Type: Full Time, PermanentLocation: NorwichWorking Hours: Monday to Friday, 6am - 3pm (flexible upon completion of probation)Salary: £27,000Commission: Uncapped (£45,000+ OTE)Benefits:
Salary of £27,000 with an OTE of £45,000+Uncapped and generous commission structureA relaxed and fun working environment28 days annual leave inc. Bank HolidaysPersonal and professional development opportunitiesAccess to a host of company incentives and social events
Outlook Publishing is an award-winning digital media company that publishes B2B and lifestyle content in global markets, with a constantly evolving product portfolio and client network.We’re on the hunt for ambitious Media Sales Executives to join our high-performing Tourism, Travel and Industry Spotlight team.The Person:Whether you're stepping into sales for the first time, a recent graduate, or switching paths in sales/business development, we’ve got your back with full training and support.We’re not just looking at your CV – we’re looking at your potential, drive, and hunger to win.Here’s what makes a standout Media Sales Executive:
People-Person – You love connecting with others, building relationships, and sparking conversations that matter.Relentlessly Driven – You’re not afraid of a challenge. You keep going, keep pushing, and bring resilience to everything you do.Enthusiastic – You bring contagious energy and passion to everything you do, lifting up the team and inspiring momentum.Eager to Learn – You’re open-minded, curious, and thrive on feedback. If there’s a better way to do something, you want to find it.Business-Savvy – You’ve got a sharp eye for opportunity and a genuine interest in how companies grow and succeed.
The Role: As our next Media Sales Executive, you’ll be the bridge between our clients and our platforms. You’ll hunt for exciting businesses and organisations, build genuine relationships, and lead client projects from pitch to publication.
Own Your Market – Take ownership of new and repeat business in international travel and business sectors.Find the Right People – Use smart tools and your natural curiosity to uncover key decision-makers and future partners.
Start the Conversation – Reach out with impact via phone, email, video, and more — then build relationships and partnerships that underpin our content.Drive the Revenue - Create and manage sales campaigns driving advertising and editorial sales to potential leads.Close the Loop – From first contact to final delivery, you'll manage a busy pipeline, working with internal teams and external clients to turn ideas into successful projects.
You’ll be supported every step of the way, but the success you build will be your own.This isn’t just a role – it’s a launchpad. If you’re ready to grow fast, work hard, and celebrate wins along the way, we want to hear from you.....Read more...
Content Creation:
Manage social media profiles such as Facebook, X, LinkedIn, TikTok & Instagram
Monitor and report on social media campaigns
Image - Creation and editing using Canva, Photoshop, InDesign and/or Illustrator
Copy - Writing compelling copy
Video - Recording and editing using Premier pro/
Ensure the content and format adhere to brand guidelines
Assist with branding, design and content for presentations and proposals
Web:
Manage e-commerce sites
Analyse and report data with Google Analytics
Competitor analysis
Outbound:
Run and monitor campaigns
E-mail and newsletter marketing
Market research
Ads:
PPC - Run and monitor campaigns
Paid social - Run and monitor campaigns
General:
Event planning
Customer service
Administration duties
Answer phones
Meet and greet clients
Sales Administration
Training:
The Multi-Channel Marketer apprenticeship equips individuals with the skills and knowledge required to plan, deliver, and evaluate marketing campaigns across multiple platforms
The programme covers key areas such as digital marketing strategy, content creation, social media management, email marketing, SEO, data analysis, and brand development
Apprentices learn how to support business growth by understanding customer behaviours, creating targeted campaigns, and using marketing tools and analytics to measure performance. They also develop strong communication, project management, and creative skills while gaining hands-on experience in a real working environment
The training combines structured learning with practical workplace application, ensuring apprentices can confidently contribute to marketing objectives across online and offline channels
Training Outcome:
On completion of the apprenticeship the apprentice can discuss with the Out of Bounds the options to join the great team
Employer Description:Out of Bounds is an award‑winning, multi‑activity indoor and outdoor leisure centre located in Angmering/Littlehampton, West Sussex. It offers a broad range of activities suitable for all ages, including Clip ’n Climb, Ten‑Pin Bowling, multi‑level Soft Play, Adventure Golf, Laser Tag, Adventure Nets, High Ropes, and Jumping Pillows. It also operates an on‑site café and provides extensive birthday party, school-group, corporate, and event services.
The company has been active in its current format since around 2014, employs between 10 and 70 staff.
Core activity lines include:
Indoor climbing
Ten‑pin bowling
Soft play
Laser Tag
Adventure Golf (Safari‑themed, 18‑hole course)
Outdoor Adventure Nets
High Ropes & Zip Lines
Jumping Pillows
Holiday activity camps
Food & beverage via the Café
Out of Bounds also earns revenue from parties, group bookings, school sessions, and corporate events, with options for exclusive hire and private function rooms.
What Makes Out of Bounds Different / Special?
1. All‑Weather, All‑Ages Destination
The centre is deliberately designed to provide a complete indoor‑and‑outdoor adventure experience, making it suitable for families, schools, and groups regardless of the season.
2. Wide Range of Activities Under One Roof
Few leisure businesses in the region offer such a broad mix of physical, social, and developmental activities in a single location—from climbing to golf to high-adrenaline nets.
Why the Company Is Exciting
1. Rapid Growth in the Commercial Active Leisure Sector
As a modern, multi‑activity centre, Out of Bounds is in one of the fastest‑growing parts of the hospitality and tourism sector—especially as families increasingly seek experience‑based outings.
2. Strong Investment in New Events & Programming
Out of Bounds runs themed events (e.g., Star Wars), seasonal promotions, holiday camps, and new activity bundles that frequently refresh the customer offering.
3. Technology‑Driven Operations
The company employs digital booking systems, modern analytics tools, and contemporary website infrastructure—valuable exposure for apprentices.
4. Clear Customer‑Centric & Innovation Mindset
Regular promotions, new pass types, and evolving event formats show a business determined to innovate and stay ahead in a competitive market.Working Hours :Tuesday - Saturday, 09:30 - 18:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Patience,Design & Creative skills....Read more...
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our core values: Enthusiasm, Excellence, and Evolution. We are committed to achieving our mission to “Deliver Memorable Experiences” for our guests, our employees, and the community.The PNE’s Sales and Marketing Department oversees marketing, corporate partnerships, group sales, facility sales, business development, and TicketLeader. From Playland campaigns to the PNE Prize Home Lottery, our team is passionate about delivering engaging campaigns and events that capture the imagination of our audience.The Pacific National Exhibition (PNE) is seeking a Coordinator, Marketing (Mat Leave) to support the execution of multi-channel marketing campaigns, help maintain brand consistency across all consumer touchpoints, and assist with the planning, coordination, and delivery of marketing materials and initiatives. Reporting to the Manager, Marketing, this role is ideal for a motivated and organized individual with a strong interest in branding, campaign coordination, and creative content development.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year? In your role as a Marketing Coordinator, your primary accountabilities will be to:
Support the development and rollout of marketing campaigns across digital, print, outdoor, and on-site channels.Assist in creating and maintaining marketing materials, including signage, posters, and branded collateral.Coordinate creative project timelines, liaising with internal teams, external vendors, and contractors (e.g. photographers, videographers).Oversee coordination of photography for marketing and promotional needs, including scheduling, shot lists, and usage approvals.Draft and edit copy for campaign materials, including social media posts, brochures, and advertisements.Help manage the look and feel of the PNE site, including signage updates, promotional displays, and seasonal enhancements.Assist in the planning and branding of special event areas, such as the VIP Chalet, ensuring alignment with brand standards and enhancing guest experience.Support marketing analytics efforts by compiling reports, collecting campaign data, and researching audience trends.Contribute to the upkeep and organization of the PNE’s Digital Asset Management system.Assist in coordinating corporate branding and site look initiatives for new and existing events, rides, and guest experiences.Work collaboratively with other departments to support marketing needs and event promotions.Manage incoming comp ticket requests in coordination with ticketing and sponsorship teams, ensuring accurate tracking and timely distribution.
What else?
Post-secondary diploma or degree in Marketing, Communications, or a related field, or equivalent combination of education and experience1–3 years of experience in a marketing, communications, or creative coordination role.Strong written and verbal communication skills with a keen eye for detail.Comfortable working in a fast-paced, deadline-driven environment with multiple projects.Demonstrated ability to organize and prioritize tasks independently and as part of a team.Familiarity with marketing and design tools such as Adobe Creative Suite, Canva, or similar platforms is an asset.Understanding branding principles and experience maintaining visual consistency across campaigns.Previous experience supporting events, attractions, or tourism-related marketing is an asset.Knowledge of social media platforms, basic video/photo editing, or content scheduling tools is considered an asset.This role is required to be on-site at the PNE a minimum of 3 days/week.A valid BC driver’s license is an asset, as some travel between signage locations may be required.Successful candidates must undergo a Criminal Record Check.
Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $60,000 - $63,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Who we are…The PNE is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization generates revenue through four activity streams: the 15-day annual summer Fair which averages 800,000 guests each year, Playland amusement park which welcomes 375,000 guests annually including Fright Nights, year-round events including concerts, trade shows and film, cultural and community events. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and being the best, we can be.We are seeking a hard-working individual that has a passion for the Ride Attractions / Entertainment industry. Working with a team of assistant managers, this role will oversee the Ride Operations team, which includes a staffing compliment of approximately 300 seasonal staff. This role works under the direction of the Manager, Guest Experience and Playland Operations.Our ideal candidate is an individual that possesses a strong work ethic and is highly organized with the ability to multi-task in a fast paced and time sensitive environment. They also have a passion for managing employees and employing and maintaining safety standards.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentStaff discountsOpportunity to create lasting memories and relationships!
What will you do?In your role as Assistant Manager, Ride Operations, your primary accountabilities will be to:
Collaborate with the Assistant Manager, Ride Operations & Guest Experience and a team of seasonal Assistant Managers to complete departmental projects and operational initiatives.Support the training, onboarding, scheduling, and performance management of Ride Operations employees.Ensure compliance with all safety requirements and standards, including WorkSafeBC, Technical Safety BC, ASTM F770, “Safe Ride, Every Ride” standards, applicable legislation, and company policies across Playland and Summer Fair.Assist with park setup, preparation, and readiness in advance of the Playland season and annual Summer FairOversee and monitor day-to-day ride operations while acting as Manager on Duty, ensuring operator and guest safety.Address and resolve guest concerns while ensuring ride operations staff meet established standards for cleanliness, grooming, efficiency, and customer service.Enforce departmental “Safe Ride, Every Ride” standards related to safety, efficiency, guest experience, and communication.Support the hiring, pre-season, and in-service training, scheduling, auditing, and coaching of up to 300 seasonal staff and supervisors.Assist with employee engagement and performance management in collaboration with the Human Resources Department, including investigations and disciplinary processes.Support the development of the Ride Operations leadership team, including Supervisors, Specialist Trainers, and seasonal staff.Maintain accurate records and reporting through ride operations software, including training and certification tracking, checklist management, deficiency reporting, and task assignment.Monitor and maintain timely, professional correspondence with department staff, management, and external stakeholders.Build and maintain effective working relationships with superiors, subordinates, and the public.Continuously review and update training manuals and safety checklists based on operational needs and regulatory changes.Manage documentation and regulatory requirements for third-party external ride operators (Fair).Maintain accurate ridership reports to track ride efficiency and throughput.Provide recommendations to improve operational efficiency within the Ride Operations department.Provide recommendations regarding maintenance and proper operation of ride-related equipment.Participate in departmental and operational meetings and contribute to special projects as required.Perform other related duties as assigned.
What else?
Must have a strong background of experience within the hospitality/tourism industry operations.Past experience in amusement park ride operations and knowledge of attraction rides safety and associated regulatory requirements are considered an asset.Applied knowledge of related legislation such as OH&S regulations, WorksafeBC, Technical Safety BC and ASTMF770 is an asset.2-5 years of progressively responsible experience in a leadership capacity; preferably as an Assistant Manager or senior supervisor, supervising and providing direction to a large team.Excellent communication, interpersonal, supervisory and leadership skills.Ability to effectively communicate with staff and other department managers, external contractors, regulatory bodies etc.Strong analytical and organization skills are essential.Ability to work independently, under pressure and manage various projects within tight deadlines with a safety-first mind-set.Experience with Microsoft Office is an assetBackground working within a unionized environment is considered an asset.Ability to work extended hours (including late nights and/ or early mornings), evenings and most weekends required; this position is a full-time, event based position, and hours of work vary accordingly, shifts during Playland average 8.5hrs/day with potential for longer days required throughout the season.Full availability for all 15 operational days of the annual summer fair, working minimum of 10hrs/day during Fair is required.Physical ability to spend a large part of the work day outdoors, climbing, walking and standingSuccessful candidates must undergo a Criminal Record Check.
Who are you?
Proactive leader, with a passion for employee engagement with guest-centric outlook.Passionate about creating safe, memorable experiences.Passionate about coaching and mentoring new and young workersSkillful, resolution driven communicatorCollaborative and results-oriented team player.Committed to striving for excellence.
Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a seasonal position with a typical salary range of $22 - $23 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Who we are…
The PNE is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116 year old, non-profit organization generates revenue through four activity streams: the 15 day annual summer Fair which averages 800,000 guests each year, Playland amusement park which welcomes 375,000 guests annually including Fright Nights, year-round events including concerts, trade shows and film, cultural and community events. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and being the best we can be.
We are looking for two (2) passionate and enthusiastic leaders that will join us in supporting the site's guest experience. Our ideal candidate is an individual that has a passion for event operations and experience in guest experience operations and training, leading to a high degree of continuity across multiple sites or venues. This role will work out of Playland Administration, with a focus on the PNE's guest experience across Playland, Fair, Fright Nights and some Year Round Events.
Why join our Team?
Exhilarating and fun-loving culture
Flexible work environment
Staff discounts
Opportunity to create lasting memories and relationships!
What will you do?
In your role as Assistant Manager, Guest Experience, you will work with the Manager and team of seasonal Assistant managers to set the tone for employee development and all guest facing interactions on the PNE site, including: Playland, Summer Fair and Fright Nights, with potential to support the Guest Experience team at Year Round Events.
Playland Operations
Support in pre-season set up, park readiness, administration requirements, employee onboarding and team training.
Work with your fellow assistant managers to support daily operations of the Guest Experience team, managing day to day Playland operations of Guest Experience team in the capacity of Manager on Duty and onsite management support as scheduled. This is an events based position and hours of work vary accordingly (evenings/ weekends and early mornings).
Work closely the Guest Experience management team to provide direction, feedback, mentorship and employee growth to a team of approximately 80 seasonal attendants and supervisors.
With your fellow assistant managers, support training, scheduling, payroll, progressive discipline and ongoing performance reviews and coaching of Guest Experience team members.
Support Standard Operating protocols to heighten staff awareness of Playland's Guest Experience policies and procedures.
Support team with guest ticket sales and resolution, conflict resolution, gift card sales, BBQ and birthday party hosting, and more!
First level of technical support: computers, printers, and various POS systems
Work closely with management to establish protocols and scripting for responses to Guest inquiries (through but not limited to the following channels: reception, e-mail, phone calls and on-site interactions).
Support existing and creation of standard operating procedures for site-wide in-bound Guest inquiries and coordinate/manage all responses.
Assisting with guest resolution conversations and finding appropriate solutions that benefit both the guest and the PNE
Perform other duties as required.
Fair & Festival Operations
Assist with set up, readiness, administration requirements, employee onboarding and team training in advance of annual summer fair.
Manage day to day operations during our annual Fair and Festivals (including summer fair and fright nights). Full availability for all 15 operational days of summer fair, working 10hrs/day required.
Support daily operations of the Guest Experience team throughout the Fairs and Festivals calendar in the capacity of Manager on Duty.
With your fellow assistant managers, support hiring, training, scheduling, payroll, progressive discipline and ongoing performance reviews and coaching of Guest Experience Fair team members.
Work closely the Guest Experience management team to provide direction, feedback, mentorship and employee growth to a team of approximately 100 seasonal attendants and supervisors.
Support established protocols and procedures to heighten staff awareness of event specific details.
Support team with guest ticket resolution, conflict resolution, gift card sales, sitewide lost and found, lost person command center, private BBQ event hosting, and more!
First level of technical support: computers, printers, various POS systems, etc.
Work closely with management to establish protocols and scripting for responses to Guest inquiries (through but not limited to the following channels: reception, e-mail, phone calls and on-site interactions).
Support existing and creation of standard operating procedures for site-wide in-bound Guest inquiries and coordinate/manage all responses.
Assisting with guest resolution conversations and finding appropriate solutions that benefit both the guest and the PNE
Perform other duties as required.
What else?
Ability to work extended hours (including late nights and/ or early mornings), evenings and most weekends required; this position is a full-time, event based position, and hours of work vary accordingly, shifts during Playland and Fright Nights average 8.5hrs/day with potential for longer days required throughout the season.
Full availability for all 15 operational days of the annual summer fair, working minimum of 10hrs/day during Fair is required.
Must be comfortable leading a large team of staff (approximately 30-60 staff/day) in an people-centric, high capacity, environment.
Must have a strong background with guest experience delivery and be comfortable communicating with guests both in person, via e-mail, and over the phone.
2-5 years of progressively responsible experience in a leadership capacity; preferably as an Assistant Manager or senior supervisor, supervising and providing direction to a large team (temporary, part time, seasonal, etc.).
Previous experience working in the hospitality, tourism or sports industries is preferred.
Diploma, Certificate, or degree in a relevant discipline, an equivalent combination of education & experience, or current enrollment in a relevant program is an asset.
Ability to foster collaborative and effective working relationships with all staff on-site.
Experience developing standardized manuals and operating procedures.
Strong planning, organizational, and administrative skills.
Excellent communication, interpersonal, supervisory, leadership and staff development.
Ability to function independently and under pressure, and ability to manage various projects at the same time.
Knowledge of the event industry is considered an asset.
Background working within a unionized environment is considered an asset.
Successful candidates must undergo a Criminal Record Check.
Who are you?
Proactive leader, with a guest-centric outlook.
Passionate about creating memorable experiences.
Passionate about coaching and mentoring new and young workers
Skillful, resolution driven communicator
Collaborative and results-oriented team player.
Committed to striving for excellence.
Where and when to APPLY?
Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.
Additional Information
The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a seasonal position with a typical salary range of $22 - $23 per hour. The starting salary will be based on the successful candidate's competencies, including but not limited to knowledg
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All About UsWe are looking for a Manager, Brand & Communication who is responsible for campaign creative, branding, and design projects at the PNE.All About The RoleWho we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. The PNE’s Sales, Marketing & Business Development Department oversees the company’s marketing, corporate partnerships, group sales, facility sales, business development and TicketLeader. Our team are hardworking and motivated individuals that have a passion for the Events Industry and the PNE. The Manager, Brand & Communications, reports to the Director of Marketing and is responsible for campaign creative, branding, and design projects at the PNE. The Manager is responsible for developing marketing programs to drive ticket sales, elevate the look of the site, and increase brand affinity amongst key stakeholder groups. They will play a key role across the entire organization by facilitating the communications strategy as it pertains to content, platforms, and audience groups both internally and externally. This position will work with key internal stakeholders to centralize and focus on messaging across guests, clients, suppliers, partners and employees. Why join our team?
Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced sales & marketing cultureCollaborate with all departments in a positive and proactive wayProud to be a part of the growth of one of Vancouver’s most iconic institutionsProud to be ranked in the top 10 as one of BC’s most loved brands – BC Business 2020
What will you do this year? In your role as Manager, Brand and Communications your primary accountabilities will be to:
Understand the vision and standards of the PNE corporate brand and sub brands and champions it across the companyResponsible for overall look of the site through site enhancements such as signage, banners, building wraps, food & beverage naming and design, providing direction on materials and colours for renovations, and naming and design of new rides.Plan and produce all signage, printed materials and site look initiativesInspire team to maximize their potential and productivity through optimization of processes and technology.Member of and owns relationships with tourism industry – shares and gathers information and ensures that PNE brands are promoted through the industryOversee all community communications including newsletters, website content, social content and provide exceptional neighborhood-guest experience. Provides a fresh outlook on broader communication strategy for the organization. Establishes interdepartmental relationships to help support ongoing communications partnerships. Oversees and evaluates the organization’s internal communications performance on a regular basis, establishes proper measures of performance, and as needed provides feedback for modification. Supports the PNE Media Relations and Government Relations leads to ensure that all key public messages are translated across key communication channels (internal and external business community relationships) to ensure consistency. Provides internal departments with external communication tools like key speaking points, frequently asked questions and organizational updates for their suppliers, clients, vendors, partners and guests. Oversee the planning, writing and management of the design, content, and production of the PNE Annual Report. Modeling the PNE’s core values of Excellence, Enthusiasm and Evolution and leading the team using CART (Communication, Accountability, Respect and Trust)
What else?
Must have a degree or diploma in marketing, corporate communications, public relations, or journalism.Must have at least 5-8 years of proven working experience in brand marketingKnowledge of unionized working environments and/or large decentralized teams is an assetAbility to have high understanding of the printing process and available materialsMust have strong analytical skills and data-driven thinkingUp to date with the latest trends and best practices in marketing and designAbility to foster effective working relationships with peers, subordinates, and external vendors.Strong communication skills both written & verbal, with firm attention to detail.Excellent writing skills and oral communication with the ability to easily establish new relationships internally and externally. Intellectual rigor to tackle complex comms and reputational issues and support the development of robust solutions.Ability to influence and affect change. Ability to model the PNE’s core values and lead the team to prioritize CART (Communication, Accountability, Respect and Trust) with the full PNE team.This is a hybrid role but must be available to work on-site at minimum 3-days/weekSuccessful candidates must undergo a Criminal Record Check•
Who are you?
Strategic and creativeResults-oriented collaboratorTactful change makerCommitted to striving for excellenceMotivated team playerAppreciates an environment that runs actively on weekdays, evening and weekends all year
Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $75,000- $90,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
