Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, and so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives, in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:Our apprenticeships offer a great route into a varied and exciting career with TUI.Employer Description:Be Yourself… TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring. We’re the leading tourism business with diverse customers and over 60,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel. The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange. As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community. As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings and weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Account Executive - PR Central London | Hybrid (3 days office-based) £24,000 - £28,000 (DOE) Company: A leading London PR and Digital Marketing Consultancy at the forefront of digital innovation. They partner with prestigious clients across Property, Hospitality, Tourism and Financial Services, delivering data-driven strategies that transform their digital presence and industry standing. The Role: They're expanding their dynamic team and seeking PR professionals at different experience levels. You'll dive into varied client work, from corporate PR campaigns to digital strategy, working alongside industry experts who'll help shape your career. Key Responsibilities:Managing media relations and building valuable journalist relationshipsSupporting client accounts and campaign deliveryCreating engaging content across multiple platformsDrafting reports and analysing campaign performanceRunning social media channels and monitoring online presenceContributing to SEO strategy and digital growth initiativesMust Have:2.1 degree from a leading university (Economics, Finance, Business, English, History, Communications/Media, or Politics preferred)Sharp understanding of financial and professional services landscapeExceptional writing skills and attention to detailNatural team player with a proactive, can-do attitudePR experience welcomed but not essential for the right candidateBenefits:Competitive salary based on experienceClear career progression pathExpert mentorship from industry leadersHybrid working for better work-life balanceExciting, fast-paced agency environmentRegular team socials and eventsReady to fast-track your PR career? Whether you're taking your first steps or bringing experience to the table, we're interested in speaking with ambitious, digitally-savvy professionals who want to make their mark in PR. Your starting salary will reflect your experience level.....Read more...
A leading company in the leisure and tourism industry is searching for a highly motivated and creative Digital Marketing Executive to join their Marketing team in London. As a Digital Marketing Executive, you will play a pivotal role in planning, executing, and optimizing digital campaigns across various channels to enhance brand visibility, engage our target audience, and achieve marketing objectives.Digital Marketing Executive (based in London) Salary: £25,000 - £30,000 DOEHere's what you'll be doing:Developing and implementing digital marketing strategies to drive traffic, conversion, and revenue through channels such as SEO, SEM, email marketing, and social media.Creating and curating engaging content for digital platforms to attract and retain our online audience.Managing and optimizing paid advertising campaigns on platforms like Google Ads and social media to maximize ROI.Analysing and reporting on the performance of digital marketing campaigns, providing insights and recommendations for continuous improvement.Collaborating with cross-functional teams to ensure brand consistency and alignment with overall marketing goals.Staying informed about industry trends, emerging technologies, and best practices to enhance our competitive edge in the digital landscape.Here are the skills you'll need:Bachelor's degree in Marketing, Business, or a related field.Proven experience in digital marketing, with a focus on executing successful campaigns across various channels.Strong knowledge of digital marketing tools and platforms, including but not limited to Google Analytics, SEO tools, and social media management tools.Creative mindset with the ability to generate engaging and shareable content.Proficiency in using email marketing platforms and CRM systems.Analytical skills to interpret data and make data-driven decisions.Excellent communication and interpersonal skills.Here are the benefits of this job:Competitive salary with performance-based bonuses.Comprehensive health, dental, and vision insurance.Opportunities for career growth and advancement within a dynamic organization.Flexible work schedule and potential for remote work options.Collaborative and inclusive work environment fostering creativity and innovation.Ongoing professional development opportunities.Work Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.....Read more...
SALES & MARKETING MANAGER - Hospitality BusinessEDINBURGH£38,000 – £40,000 + benefitsI am working with a brilliant, established hospitality business to find a Sales & Marketing Manager for one of their high-profile Edinburgh venues.This is a great role for someone who knows the Edinburgh market, loves hospitality and is as comfortable building relationships and getting out into the city as they are managing incoming enquiries and converting business.The role is a real 50/50 split between proactive and reactive sales. You will be responsible for driving group bookings, events, corporate business, leisure and travel trade, while also making sure every opportunity coming into the venue is maximised.You will have the support of a Sales & Marketing Coordinator and work closely with the venue leadership team as well as the wider regional sales function.We are looking for someone who:
Is based in Edinburgh and has strong knowledge of the local marketIdeally already has a network of local contacts and relationshipsHas experience across MICE, leisure and travel & tourismUnderstands group bookings, events and driving revenue into a venueHas worked within restaurants, bars, hotels or a similar hospitality environmentIs commercially minded and confident proactively going after new businessIs equally strong at managing and converting inbound enquiriesIs confident, friendly and naturally brilliant at building relationshipsHas experience with OpenTableExperience with Tripleseat would be a big advantage
The role:
25 days holiday + bank holidaysMonday to Friday, predominantly 9am–5.30pmEdinburgh based and on siteOccasional weekend events throughout the yearOne direct reportExcellent training and developmentPermanent positionASAP start
There is a really strong training programme attached to the role, including management training which may involve time spent within another UK or European venue.This would suit someone who genuinely enjoys the sales side of hospitality – someone proactive, personable and well connected who understands how to turn relationships and opportunities into revenue.Get in touch – kate@corecrutment.com....Read more...
Job Title: Sales & Marketing Manager – Multi-Concept VenueLocation: Rome, Italy Salary: €36,000-€38,000, gross per year Start Date: ASAPFor our client, a world-renowned company, we are seeking a strategic and results-driven Sales & Marketing Manager to lead the commercial strategy of a dynamic, multi-revenue establishment. This role is responsible for directing sales and marketing initiatives that align with the venue’s operational vision, while upholding brand standards and core values to meet or exceed business objectives.Key Responsibilities
Local Sales & Revenue Growth: Drive local sales initiatives to increase revenue, with a focus on building relationships with corporate clients, hotels, tour operators, and event organisers.Financial & Strategic Leadership: Demonstrate a strong grasp of budgeting, P&L analysis, and forecast models to drive informed decision-making.Marketing Execution: Develop and implement targeted marketing campaigns and sales strategies to ensure consistent growth in customer engagement.Cross-Department Collaboration: Work closely with the General Manager and wider leadership team, including the Regional Sales & Marketing Manager, to align efforts and maximise results.Multi-Product Promotion: Market a diverse business model (dining, retail, events, and entertainment) to varied guest segments, including corporate, tourist, and local clientele.Guest-Centric Culture: Foster an environment where exceptional service is prioritised, ensuring guest satisfaction meets or exceeds brand expectations.Event & Client Relations: Conceptualise and deliver high-impact meetings and events that surpass client expectations.Talent Development: Assist in recruiting, retaining, and developing top talent, setting clear performance goals, and implementing career growth pathways.Learning & Development: Act as a Learning Coach, designing and executing training programs to enhance team skills and retention.
Key Requirements:
Proven experience with CRM platforms and digital marketing tools.Strong background in social media strategy and execution.Previous experience in sales roles within hospitality, restaurants, hotels, tourism, travel, MICE, or events is highly desirable.Strong commercial awareness and a track record of driving revenue growth.Existing contacts in the local market would be an advantage.
Creative thinker with the ability to bring innovative ideas to the team.Natural sales aptitude with a passion for driving business growth.Exceptional verbal and written communication skills, including the ability to present complex ideas clearly to diverse audiences (clients, media, partners, and internal teams).Strong business acumen, problem-solving, and analytical skills.Fluency in English and Italian is highly desirable.
Job Title: Sales & Marketing Manager – Multi-Concept VenueLocation: Rome, Italy Salary: €36,000-€38,000, gross per year Start Date: ASAPIf you’d like more information about the role, please apply or send your CV to luizas@corecruitment.com....Read more...
Start: ASAPLanguages: German and EnglishThe OpportunityAre you energised by opening doors, building international relationships, and turning opportunities into successful partnerships?My clients hotel in Frankfurt is looking for an ambitious and creative Account Director for the USA and UK.Your mission will be simple: identify new business opportunities, win exciting MICE clients, and help take our international sales performance to the next level.You will be a confident sales hunter, a natural networker, and someone who enjoys making things happen.Working as an individual contributor, you will take ownership of your markets while also acting as a coach and sparring partner for the Proactive Sales Team.If you enjoy connecting people, travelling internationally, and celebrating a great commercial win, this could be the perfect role for you.Your Responsibilities
Develop and implement the international proactive sales strategy for the USA and UK, with a strong focus on acquiring new MICE clients.Identify, approach, and secure high-value accounts through outbound sales, networking, market research, and strategic relationship building.Build and manage a strong sales pipeline from first contact through to contract signature.Conduct sales visits, client presentations, negotiations, and account reviews as a senior sales hunter.Represent the hotel at international trade shows, client events, sales missions, and industry networking events across the USA and UK.Establish long-term partnerships with agencies, corporate clients, event organisers, and industry partners.Prepare creative proposals, RFP responses, presentations, and contracts in collaboration with the wider sales team.Coach and support the Proactive Sales Team by sharing best practices, supporting pipeline development, and encouraging strong outbound performance.Act as a mentor and strategic sparring partner without having direct managerial responsibility.Monitor market trends, competitor activity, travel patterns, and new business opportunities.Work closely with Revenue Management on pricing, forecasting, business development, and revenue optimisation.Collaborate with the relevant Global Sales Offices and internal hotel departments.Report directly to the Director of Sales and keep them informed of market developments, pipeline activity, and commercial results.
What You Bring
A bachelor’s degree or equivalent training in sales, business, hospitality, tourism, or a related field.Several years of experience in proactive, outbound-focused sales, ideally within international hospitality, hotels, or the MICE sector.A proven track record of winning new business, developing sales pipelines, and closing high-value or enterprise-level contracts.Strong knowledge of the USA and UK markets, with an established network considered an advantage.The confidence and ability to coach, motivate, and inspire colleagues without direct management responsibility.Excellent communication, presentation, networking, and negotiation skills.Cultural awareness and the ability to build trust with clients and partners from different backgrounds.A confident, positive, and results-oriented approach.Excellent English skills; additional languages are an advantage.A willingness and enthusiasm to travel internationally.
Your PersonalityYou are a relationship builder, opportunity spotter, and natural storyteller.You know how to turn a first conversation into a meaningful business relationship and how to keep clients engaged long after the contract is signed.You are commercially driven but never forget that hospitality is about people.You bring energy to the room, enjoy working with an international team, and are not afraid to pick up the phone, get on a plane, or try a new approach when it creates results.....Read more...
Events CoordinatorSalary: £27,000Hours: Full-time 5 over 7Based at Ampleforth Abbey, Ampleforth YO62 4ENAbout Ampleforth AbbeyAmpleforth Abbey is home to the UK’s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action.Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home.We're looking for an organised, detail-oriented Events Coordinator to manage bookings and logistics for group tours, conferences, and events. You'll be the main point of contact for clients from initial enquiry through to event completion, ensuring every booking runs smoothly and every guest has a great experience.Key Responsibilities
Deliver fantastic guest service as a coordinator for event bookings, providing a consistently excellent level of guest service.Capture event enquiries, securing all enquiries with relevant contracts and deposits, delivering personalised show arounds, and being the point of contact for guestsManage the reservations and events inbox with efficiency and attention to detail, prioritising enquiries to deliver prompt, professional responses while effectively managing own time and workloadOrganise and coordinate events from start to finish before handing over event requirements to our operations team to deliver the experienceCoordinate scheduling, availability, and logistics with internal teams (venues, catering, transport, tour guides, AV/tech providers)Prepare and send quotes, contracts, invoices, and confirmations to clientsManage the events calendar and prevent double-bookings or scheduling conflictsLiaise with clients to understand requirements and tailor packages accordinglyCoordinate with vendors and suppliers to secure services and negotiate ratesTrack deposits, payments, and outstanding balancesCollect post-event feedback and maintain client relationships for repeat businessMaintain accurate records in the booking/CRM systemSupport marketing efforts by identifying upsell opportunities (add-ons, upgrades, extended tours)
We are looking for someone who has;
GCSEs (or equivalent) including English and Maths.
Own transport required – located Ampleforth2 years previous experience in events coordination, hospitality, tourism or a related field.Strong organisational skills with the ability to manage multiple bookings simultaneously.Excellent written and verbal communication skills.Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.
Comfortable using booking/CRM software, spreadsheets, and calendar toolsCustomer-service oriented with a problem-solving mindset
What we offer
Up to 8% employer-matched pensionLife assuranceFree lunch during working hoursFree on-site parking20% discount at the Tea room and Abbey ShopHistoric Houses and Yorkshire Great Houses, Castles and Gardens passes to borrowEmployee Assistance programmeRetail savings platform50% discount on fitness suite, swimming and other activities at St Albans Centre
Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to a DBS check and satisfactory references.If you enjoy working in a friendly, peaceful atmosphere, meeting new people, being part of a hardworking team, Ampleforth Abbey is perfect for you! INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Job title: Butler and F&B Attendant – Luxury VIP HospitalityLocation: Milan (Linate)Salary: € CompetitiveDate: ASAP We are seeking a polished and versatile Butler and F&B Attendant to deliver an exclusive, high-touch experience within a premium guest environment. This dual-focused role blends the personalized care of a butler with the precision of fine dining service, ensuring every guest interaction is seamless, discreet, and tailored to individual preferences.As the primary liaison for distinguished guests, you will anticipate needs, exceed expectations, and uphold the highest standards of hospitality, presentation, and operational excellence. Your role is pivotal in creating a refined atmosphere where guests feel valued, comfortable, and effortlessly attended to. Key Responsibilities:
Greet and assist high-profile guests with warmth, professionalism, and efficiency upon arrival and departure.Provide bespoke, discreet service that aligns with each guest’s unique preferences and requirements.Manage guest comfort, including assistance with luggage, seating, and personal arrangements.Maintain comprehensive knowledge of all premium services, amenities, and terminal offerings to provide accurate and insightful guidance.Safeguard guest privacy and confidentiality in all interactions.Collaborate with cross-functional teams (e.g., operations, housekeeping, guest relations) to ensure a flawless and cohesive experience.Prepare and present food and beverages with elegance and precision, adhering to luxury service standards.Ensure impeccable quality, hygiene, and presentation in all dining offerings.Master the menu, including detailed descriptions, ingredients, and pairing suggestions, to guide guest selections.Set up, maintain, and clean dining stations, ensuring they are fully stocked and visually appealing.Monitor inventory levels, reporting shortages or supply needs to management in a timely manner.Comply with all food safety and health regulations to maintain a safe and sanitary environment.Review daily schedules (e.g., flight timings, guest arrivals) to anticipate and prepare for guest needs.Address guest requests promptly and resolve concerns with diplomacy and efficiency.Support colleagues during peak periods, ensuring smooth and uninterrupted service.Assist in event preparation, including exhibitions, special gatherings, or terminal upkeep.Maintain the cleanliness and readiness of all service areas, ensuring they reflect luxury standards.Document and relay guest feedback, incidents, or service issues to supervisors for continuous improvement.Perform additional tasks as assigned by management to support operational and guest service goals.
Key Requirements:
High school diploma or equivalent qualification in Hospitality, Tourism, or a related field.1–2 years of experience in high-end hospitality, with a preference for candidates with backgrounds in:Luxury hotels (5-star or boutique)Upscale dining establishmentsVIP or concierge service environmentsExperience in both guest services and F&B operations is highly advantageous.
Skills & Competencies:
Exceptional interpersonal and communication skills to engage warmly and professionally with guests.Outstanding customer service abilities, with a guest-first mindset and problem-solving aptitude.Polished appearance and demeanour, aligning with luxury service standards.Thrive in fast-paced, high-pressure environments while maintaining composure and efficiency.Meticulous attention to detail and strong organizational skills to manage multiple tasks seamlessly.Collaborative team player with a proactive, adaptable, and can-do attitude.Basic IT proficiency, including MS Office applications.
Note: This position demands flexibility, professionalism, and a commitment to exceeding guest expectations. Only candidates who embody these values will be considered. Job title: Butler and F&B Attendant – Luxury VIP HospitalityLocation: Milan (Linate)Salary: € CompetitiveDate: ASAP This is an exceptional opportunity for a service-driven professional to contribute to a world-class hospitality environment. If you thrive in dynamic settings, take pride in exceeding expectations, and are passionate about creating luxury experiences, we invite you to apply to luizas@corecruitment.com....Read more...
The role combines marketing, sales outreach, data and customer engagement. You’ll work alongside the existing marketing and social media team to create engaging content, support campaigns, conduct outreach, analyse data, identify opportunities and help drive business growth.
You’ll be encouraged to use AI and existing business data to improve targeting, support sales activity and make marketing more effective.
What you’ll doContent & Social Media
Support social media activity across Facebook, X, LinkedIn, TikTok and Instagram
Create engaging content, including filming and editing activity clips
Use AI to generate ideas, create copy, plan campaigns and repurpose content
Monitor trends and identify content and promotional opportunities
Record and edit video using Premiere Pro and other digital tools
Assist with presentations, proposals and marketing materials while following brand guidelines
Work collaboratively with the wider marketing team
Website & Data
Help manage and update e-commerce websites
Collect and maintain customer, marketing and sales data
Use Google Analytics and other tools to analyse website and campaign performance
Use AI and data to identify customer trends, popular activities and opportunities to increase bookings
Research and build new customer and prospect lists
Carry out competitor and market research
Identify ways to improve the customer journey using digital tools and AI
Email & Outbound Sales
Support email and newsletter campaigns
Conduct outbound email marketing and prospecting
Research new leads, audiences and commercial opportunities
Use AI to personalise communications and create targeted campaigns
Support customer follow-ups and sales outreach
Build and maintain prospect and customer databases
Track responses, engagement and results
Follow up with potential customers and help generate new business
Work towards agreed activity, lead generation and commercial targets
Paid Advertising
Assist with PPC and paid social campaigns
Use AI for audience research, creative development and campaign ideas
Monitor campaign performance and identify opportunities to improve ROI
Sales & Commercial Growth
Support the sales and marketing team to generate new business and increase bookings
Identify potential customers and new markets using data and research
Support lead generation across email, digital marketing and outreach
Track leads, enquiries, conversions and campaign performance
Use data and AI to identify what is working and where growth opportunities exist
Work towards agreed KPIs and commercial targets
Help turn marketing activity into measurable results
Customer & Business Support
Support event planning and promotion
Assist with customer enquiries and day-to-day administration
Meet and greet clients and visitors
Answer phones and support sales administration and follow-up
Work with different teams to understand customer needs and identify opportunities for improvement
Training Outcome:
On completion of the apprenticeship the apprentice can discuss with the Out of Bounds the options to join the great team
Employer Description:Out of Bounds is an award‑winning, multi‑activity indoor and outdoor leisure centre located in Angmering/Littlehampton, West Sussex. It offers a broad range of activities suitable for all ages, including Clip ’n Climb, Ten‑Pin Bowling, multi‑level Soft Play, Adventure Golf, Laser Tag, Adventure Nets, High Ropes, and Jumping Pillows. It also operates an on‑site café and provides extensive birthday party, school-group, corporate, and event services.
The company has been active in its current format since around 2014, employs between 10 and 70 staff.
Core activity lines include:
Indoor climbing
Ten‑pin bowling
Soft play
Laser Tag
Adventure Golf (Safari‑themed, 18‑hole course)
Outdoor Adventure Nets
High Ropes & Zip Lines
Jumping Pillows
Holiday activity camps
Food & beverage via the Café
Out of Bounds also earns revenue from parties, group bookings, school sessions, and corporate events, with options for exclusive hire and private function rooms.
What Makes Out of Bounds Different / Special?
1. All‑Weather, All‑Ages Destination
The centre is deliberately designed to provide a complete indoor‑and‑outdoor adventure experience, making it suitable for families, schools, and groups regardless of the season.
2. Wide Range of Activities Under One Roof
Few leisure businesses in the region offer such a broad mix of physical, social, and developmental activities in a single location—from climbing to golf to high-adrenaline nets.
Why the Company Is Exciting
1. Rapid Growth in the Commercial Active Leisure Sector
As a modern, multi‑activity centre, Out of Bounds is in one of the fastest‑growing parts of the hospitality and tourism sector—especially as families increasingly seek experience‑based outings.
2. Strong Investment in New Events & Programming
Out of Bounds runs themed events (e.g., Star Wars), seasonal promotions, holiday camps, and new activity bundles that frequently refresh the customer offering.
3. Technology‑Driven Operations
The company employs digital booking systems, modern analytics tools, and contemporary website infrastructure—valuable exposure for apprentices.
4. Clear Customer‑Centric & Innovation Mindset
Regular promotions, new pass types, and evolving event formats show a business determined to innovate and stay ahead in a competitive market.Working Hours :Tuesday - Friday, 09:30- 18:00
Option for part time work (can be discussed with the employer).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Patience,Design & Creative skills....Read more...
