Telecoms Project Engineer
Critical Network Infrastructure
Central & South Scotland – Edinburgh, Glasgow, St Andrews & Stirling
@mecscomms is recruiting a contract Telecommunications Project Engineer, to work on behalf of a Global IT, Technology & Telecom service provider. The Project Network Engineer will oversee the planning, implementation & delivery of technical installation & commissioning projects across various comms room, data centre, POP, fibre exchange, base station, tower, substation, transmission & distribution sites throughout the Central & South Scotland regions.
As a Project Engineer, you will be responsible for scoping, planning & delivering projects of varying scale & complexity, working closely with field engineers, network operations & project teams. You’ll act as a technical representative in customer meetings, conduct site surveys, produce scope of works documents & project plans, coordinate jobs, assist with critical faults & maintain a high standard of end-of-job documentation, to ensure compliance with industry standards & best practices.
If you’re a Field or Project Engineer with a passion for telecommunications, networking, power systems & electronics with experience across: copper & fibre optic cable installation, network mapping & route planning, fibre to the premises (FTTP), network fault finding, node & infrastructure building, LAN, WAN, SDH, PDH, radios, switching, PSTN / ADSL & data communication devices etc. I'm keen to hear from you.
Position: Project Engineer, Infrastructure & Network Project Engineer
Location: Field based – Scotland - Edinburgh, Glasgow, St Andrews & Stirling
Mobility: A full UK driving licence is required
Nature: Full time, temporary contract, Inside IR35
Hours: Monday - Friday 08:00-17:00
Duration: 24+ month contract
Gross Rate: Negotiable dependant on experience
Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Key Activity:
• Site survey & scope of works
• Project planning
• Project management
• Technical support
• Vendor & stakeholder management
• Change management
• Performance monitoring
• Incident resolution
• Onsite testing & maintenance
• Maintain accurate records
• Process management
• Governance & control
Overview:
The Project Engineer will oversee the planning, execution & delivery of telecoms infrastructure projects responsible for scoping, designing & implementing network installations, ensuring compliance with industry standards.
You’ll conduct site surveys, create project plans & manage bill of materials to support seamless project delivery. Additionally, you will provide technical representation at customer meetings, troubleshoot faults, & maintain high-quality documentation.
You will play a key part in performance monitoring, change management & vendor coordination, ensuring operational efficiency.
Responsibilities:
• Customer & client liaison – act as a technical point of contact for clients, addressing concerns & ensuring high levels of customer satisfaction
• Project planning – complete site surveys, scope of works, project designs, project plans, & bill of materials to ensure successful execution
• Project management – lead installation & commissioning projects, ensuring timely & high-quality delivery
• Resource & inventory management – assist in budgeting, cost estimation, sourcing & resource allocation to ensure projects remain within scope
• Vendor & stakeholder engagement – liaise with vendors, clients & internal teams to maintain & improve operational performance
• Change management – assess & approve planned changes within telecoms environments
• Technical support – provide expertise in troubleshooting network faults, telecoms infrastructure, & operational issues
• Performance monitoring – define & review KPIs, proactively identify recurring network issues & implement solutions
• Documentation & reporting – maintain detailed records of project progress, issues & resolutions. Prepare status reports & technical documentation
• Incident resolution – take a proactive role in fault resolution, post-incident analysis & root cause diagnostics
• On-site testing & maintenance – conduct substation testing using industry-standard tools to diagnose & rectify issues
• Cross-department collaboration – work closely with design, operations & maintenance teams to ensure seamless integration of telecoms solutions
Candidate Profile:
Candidates will be considered from a range of backgrounds but ideally, you’ll have previous experience, ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator, Utility, Power or similar type of service provider. Your professional or academic experience is likely to include some of the following:
• HNC in Telecommunications (or equivalent professional qualification)
• Experience as a Field Engineer in telecoms, utilities or data centre environments
• Hands-on experience working in data centres, fibre exchanges, substations & telecom hubs
• LAN & WAN internetworking skills
• Proficiency in industry-standard network testers & diagnostics
• Strong understanding of IP networks, Cisco, Alcatel, & Nokia devices
• Rack, charger, & telecoms equipment installation & commissioning
• Industry-standard telecoms testing (BERT, RF sweeps, PIM, TDR, OTDR & OSCAR tests)
• DC power wiring & connection to telecoms equipment in compliance with regulations
• 1st Line Support & troubleshooting for a range of equipment including SDH, PDH, radios, switching systems, PSTN / ADSL & data communication devices
• Routine maintenance inspections for fibres & battery chargers
• Risk Assessment & Method Statements (RAMS) creation & work area/vehicle management
• Proven experience in handover documentation & site surveys
• Ability to troubleshoot & resolve technical issues proactively
• Experience with power tools, hand tools & working at height
• Analytical thinking & problem-solving skills for fault diagnosis
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Project Co-Ordinator – Telecoms
Location:- Manchester, Hybrid 3 days office, 2 Home Working.
Salary:- to £32k + Bens
Environment: - Networking & Telecoms Services, UCaaS, CCaaS, Connectivity, Data, Security, Managed Services, Projects, SOW, MS Projects, Reporting, Customer Facing, Prince2, CXOne,
Our client, a leading provider of Telecoms and Managed Services to the Enterprise and Government sectors is looking for a customer focussed Project Co-Ordinator to join their existing team.
The Project Co-ordinator is responsible for managing customer-facing and internal delivery projects, ensuring effective support for the Project Management Office.
This includes driving projects through all phases: Initiation, Planning and Design, Build and Test, User Acceptance Testing (UAT), and Service Transition, following the company’s’ project management framework.
The Project Co-ordinator will establish strong working relationships with internal and external stakeholders, ensuring projects are delivered within budget, on time, and with commercial governance in place.
Collaboration with cross-functional teams such as technical engineers, sales, finance, and commercial teams is essential. Exceptional organisational skills, keen attention to detail, and clear communication are key to success in this role.
Key Responsibilities:
Host and lead all project-related communications.
Manage project documentation, including:-
Scope of Works (SoW)
Project Plans
Risk Logs
Action Logs
Lessons Learned Logs
Planning and Execution
Coordinate testing and migration activities
Oversee resource management and project scheduling
Create and maintain project audit reports
Proactively manage risks and implement mitigation strategies
Required:-
Strong customer service, organisational and strategic planning skills
Experience or knowledge of working within the recognised project methodologies such as PRINCE, APM, Agile, Waterfall, ITIL
Experience of managing project stakeholders, customer and 3rd parties
Excellent communication skills
Evidence of strong customer focus and passion for delivering service excellence
Ability to meet strict deadlines.
Positive attitude when working under pressure.
Strong team-worker
Apply now for full details
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Telecoms Electrician
Critical Network Infrastructure
Central & South Scotland – Edinburgh, Glasgow, St Andrews & Stirling
@mecscomms is recruiting a NVQ Level 3 Electrical Installation or City & Guilds 2391 certified, contract Telecoms Electrician, to work on behalf of a Global IT, Technology & Telecom service provider. The Electrical Engineer will install, maintain & repair electrical systems, Uninterruptible Power Supplies (UPS), battery chargers, AC/DC drives & associated equipment for critical telecommunications network infrastructure, across various comms room, data centre, POP, fibre exchange, base station, tower, substation, transmission & distribution sites throughout the Central & South Scotland regions.
The Telecom Electrician position requires expertise in the installation, commissioning & first-line reactive maintenance of telecoms equipment (IP networks, Cisco, Alcatel, Nokia, Satellite, Fibre, Cable & Radio systems devices), with responsibilities including wiring AC/DC power, UPS Systems, PSU installs, testing & certification, routine maintenance inspections & troubleshooting customer equipment.
If you’re an experienced Field Engineer or Electrician with a background in telecommunications, networking, power systems or electronics & have any of the following accreditations: NVQ Level 3 or equivalent, City & Guilds 2356 Part 1 & 2, City & Guilds 2357 or BS 7671 Electrical Regulations 18th Edition, I'm keen to hear from you.
Position: Electrical Technician, Electrical Engineer, Maintenance Engineer, Installation Technician, Sparks, Sparky
Location: Field based – Scotland - Edinburgh, Glasgow, St Andrews & Stirling
Mobility: A full UK driving licence is required
Nature: Full time, temporary contract, Inside IR35
Hours: Monday - Friday 08:00-17:00
Duration: 24+ month contract
Gross Rate: Negotiable dependant on experience
Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Key Activity:
• New electrical installs
• Configure electrical systems
• Testing & commissioning
• Maintenance & repair
• Support & troubleshooting
• Diagnose & repair faults
• Maintain accurate records
• Work to industry standards & regulations (e.g. BS7671)
• Process management
• Governance & control
Overview:
As a Telecom Electrician, you’ll perform highly skilled technical work involving comprehensive installation, construction, repair, maintenance & modification of advanced electronic systems including UPS, battery chargers & AC/DC systems.
This will encompass: monitoring & control systems, complex network infrastructures, radio systems, SCADA networks, radar & signal processing systems, microwave & fibre optic communications & local & wide area data transmission networks (LAN / WAN).
Your objective will be to ensure optimal performance, technical integrity & the seamless operation of sophisticated electronic communication equipment, across multiple specialised domains.
Responsibilities:
Installation & Commissioning
• Installation & commissioning of racks, charger & telecoms equipment to a high standard
• Wiring & connection of AC & DC power to telecoms equipment, ensuring compliance with regulations
• Completion of site surveys to support installations
Testing, Maintenance & Troubleshooting
• Testing & certification of telecoms equipment
• Routine maintenance inspections of spare fibres & battery chargers
• First-line support & fault-finding for customer equipment
Network Infrastructure & Technology
• Designing, installing & maintaining telecommunications infrastructure supporting the network
• Working with satellite communications, fibre optics, cables & radio systems
• Supporting the development & implementation of smart grid technologies
• Assisting with private 4G network projects for remote substation connectivity
Safety & Compliance
• Creating risk assessments & method statements (RAMS)
• Managing work areas & vehicles to maintain a safe & organised environment
• Adhering to strict safety protocols when working with electrical & telecoms equipment
Collaboration & Innovation
• Working closely with engineers & technicians to ensure smooth network operations
• Developing & implementing new solutions for future telecoms advancements
Candidate Profile:
Candidates will be considered from a range of backgrounds but ideally, you’ll have previous electrical engineering experience, ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator, Utility, Power or similar type of service provider. Your professional or academic experience is likely to include some of the following:
Certifications & Training
• City & Guilds 2391 – Inspection & Testing
• NVQ Level 3 Electrical Installation
• IOSH Working Safely
• Asbestos Awareness & Manual Handling Training
• Relevant Telecoms Qualifications
Technical Skills & Experience
• Installing, inspecting & testing electrical & telecoms systems
• Familiarity with UPS, battery chargers & AC/DC power systems
• Using industry-standard testers, power tools & hand tools
• Exposure to data centres, telephone exchanges, fibre exchanges, PCPs, DSLAMs, customer hubs, outstation sites or substations
• IP networks, including Cisco, Alcatel & Nokia devices
• Satellite communications, fibre optics, cables & radio systems
Workplace & Safety Skills
• Strong focus on health & safety in the workplace
• Experience working at height, using ladders & following safety procedures
• Ability to create & complete handover documents accurately
• Driving for work & managing a company vehicle
Problem-Solving & Innovation
• Analytical & logical thinking for fault diagnosis & resolution
• Interest in new equipment, technology & continuous learning
• Contribution to network innovation & digital transformation
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Networking concepts and diagnostics
Router configuration and diagnostics
Wifi Router configuration and diagnostics
Gain Familiarity with and learn how to implement Vulnerability Checks
Gain Familiarity with and learn how to implement Cyber Essentials compliance measures.
Gain Familiarity with and learn how to implement RMM tools
Be trained to provide 1st and 2nd line IT Support
Gain familiarity with Cyber Threat Mitigation methods and their implementation
Become skilled in the implementation and management of Microsoft environments (O/S and Office 365 and associated applications)
Be introduced to Virtualisation methods
Training:
IT Solutions Technician Level 3 Apprenticeship Standard
In house Training on the job and from commercial courses
Online BCS Training resources via Cirencester College
Training Outcome:
Telecoms support and Installation Engineer
Telecoms Pre Sales Engineer
MSP Support Engineer
Employer Description:Mainstream Digital are Managed Services Provider, specialising in the provision of Telecoms Solutions, IT Services and Cyber Mitigation Services. We are a service led organisation and we differentiate ourselves by our customer orientated levels of supportWorking Hours :Monday - Friday, 09:00 - 17:30 with 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Good listener,Ability to multi-task....Read more...
Telecoms Field Network Engineer
Critical Network Infrastructure
Central & South Scotland – Edinburgh, Glasgow, St Andrews & Stirling
@mecscomms is recruiting a contract - field based, telecoms network & critical infrastructure engineer, to work on behalf of a Global IT, Technology & Telecom service provider. The role has ownership for the repair, maintenance & improvement of critical telecommunications network infrastructure across various comms room, data centre, POP, fibre exchange, base station, tower, substation, transmission & distribution sites throughout the Central & South Scotland regions.
Providing assurance activities, routine maintenance & customer order fulfilment, this hands-on technical field engineering role will be responsible for the installation, support & maintenance of telecommunications infrastructure, including LAN, WAN, Fibre Optics, DC chargers, PDH, SDH, Comtel, Microwave radio, Nokia sub-rack technologies, Cisco equipment, particularly within high-voltage environments such as electrical substations (11kV–400kV), data centre & exchange sites.
If you’re a Field Engineer with a passion for telecommunications, networking, power systems & electronics & experience with: copper & fibre optic cable installation, Main Distribution Frame (MDF) engineering, network testing, patch panel & network rack configuration, mobile & fixed network equipment, wireless access point implementation, power system installation & electrical & electronic system setup etc. I'm keen to hear from you.
Position: Telecoms Field Engineer, Network Maintenance Engineer, Installation Engineer, Field Service Engineer, Network Assurance Engineer
Location: Field based – Scotland - Edinburgh, Glasgow, St Andrews & Stirling
Mobility: A full UK driving licence is required
Nature: Full time, temporary contract, Inside IR35
Hours: OOH & unsociable hours work is required
Duration: 24+ month contract
Gross Rate: Negotiable dependant on experience
Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Key Activity:
• Project management & delivery
• Routine maintenance
• Repair & fix
• Support & troubleshooting
• Assurance activities
• Support network installations
• Solution implementation & configuration
• Technical testing
• Order fulfilment
• Process management
• Governance & control
Overview:
As a Field Engineer, you will be responsible for the installation, maintenance & support of cutting-edge telecommunications & network infrastructure across Central & South Scotland, covering key locations along the Edinburgh & Glasgow corridor. This is a 24/7 operational role, requiring flexibility for on-call standby duties.
Responsibilities:
• Operational activities including Network configuration & integration of customer equipment
• Ensure the project is completed to the quality & health & safety standards required
• Complete project documentation as required by the project engineer
• Monitor progress against plans & recommend corrective actions
• Identify issues & risks & escalate appropriately
• Provide timely & quality communication to all stakeholders
• Ensure technical, test & quality plans as agreed are delivered to the project engineer
• Ensure the necessary project administration is carried out
• Provision of assure activities on 24 x 7 x 365 basis adhering to our agreed contractual SLA targets
• Completion of nominated RMI activities
• Recommend improvements & cost reductions were identified
• Completion of customer minor orders
• Carry out pre & post configuration testing to ensure error free installation
• Provide technical representation at customer & project related meetings
• Ensure quality assurance is maintained
• Maintain associated customer & network documentation
• To be part of a stand-by (on-call) rota supporting the business out of hours
Candidate Profile:
Candidates will be considered from a range of backgrounds but ideally, you’ll have previous network implementation engineering experience ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator or similar type of technology managed services provider. Your professional or academic experience is likely to include some of the following:
• HNC in Telecommunications (or equivalent professional qualification)
• Experience as a Field Engineer in telecoms, utilities or data centre environments
• LAN & WAN internetworking skills
• Exposure to Cisco, Alcatel, Nokia, Comtel or similar vendor kit
• Knowledge of network installations, DC chargers, PDH, SDH & sub-rack technologies
• Exposure to fibre optic, radio HRF or microwave radio networks
• Operational Telecoms in a Power System Environment (PDH, SDH, MPLS-TP)
• Power Systems including SCADA & protection
• Proficiency in DC & AC technologies
• Extensive experience in network installation & support
• Strong customer service, problem-solving & communication skills
• Ability to work independently & within a structured team environment
• It is essential for candidates to currently hold OR be eligible to pass BPSS (Basic Check) & SC level security clearance checks.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Service Operations Manager
Location:- Hybrid working, Manchester Office 3 days a week.
Salary:- to £60k + Bens
Environment:- Network Operations, 1st and 2nd line Faults, ITIL, Trouble Ticketing, Change Management, Incident Management, Problem Management, Escalations, Suppliers, Team Management (20 staff), SLA’s, CAB, IP, Unified Comms, CX, Network Security, SalesForce.
An exciting opportunity has arisen for an experienced Service Operations Manager with ideally MSP experiences to join this busy Operations Team.
The role is days based but would be looking after a team of 20 or so Operations Technicians that are supporting customer networks and operations on a 24/7 basis.
The role includes managing and developing the team as well as owning the process for all escalation, change, problem and incident management. You would have strong customer service experiences with a focus on delivering a seamless service.
The ideal candidate would be used to working in a demanding Service Ops, SOC, NOC, or Service Desk team that can lead and develop their staff to succeed and improve the whole customer contractual experiences.
Apply now for full details.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Cisco UC Collaboration Engineer – Herts
Location:- Hertfordshire area, Hybrid working 3 days office, 2 days Home.
Salary:- £55-60k + Bens
MUST BE ELIGIBLE FOR SC CLEARANCE
Environment:- Cisco Collaboration, Cisco Webex, IP Phones, AV Systems, UC Platforms, Technical Support.
An experienced Cisco UC and AV Collaboration Engineer is required to support this large end user site based in Hertfordshire.
The ideal candidate would have proven Cisco Collaboration experiences managing large scale conference rooms but also supporting the AV elements such as displays and speakers which optimise the user experiences.
Skills required:-
• Configuration, troubleshooting, and management on Cisco Collaboration products
• Strong experiences on in room displays, speakers, microphones, and AV control systems.
• Managing endpoints like Cisco Webex, IP Phones, and integration with UC platforms.
• Providing technical support and training for end-users on Cisco UC and AV solutions.
• Proactively monitoring and maintaining room health, ensuring minimal downtime.
Any certifications across Cisco Collaboration Products or CTS would be beneficial but the company do offer structured training.
Apply now for full details.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Administer user accounts for network, email and additional applications as required
Supporting the group with the successful installation, rollout and support of new computer hardware and software
Supporting the IT Support Manager with server administration
Assisting with IT stock control, inventories and general house-keeping
Assisting with general IT and Telecoms moves and patching
Resolve IT and application support requests within agreed SLA’s (service level agreements)
Develop and implement knowledge base articles for the team and wider group to use
Collaborate with 3rd party vendors where necessary to resolve any IT related issues
General administration relating to operational contracts
Participate in and provide support on any DR (disaster recovery) plans
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Qualified IT Support Technician.
Potential to grow into further roles within the department.Employer Description:For over 35 years, Mick George Ltd has been the driving force behind a vision for growth, expansion and diversification.
Today we are a major supplier to the UK construction industry, providing a broad range of services from Skip Hire and Waste Management, Aggregates & Concrete Supply right through to Earthworks, Asbestos Management and Demolition.Working Hours :Monday - Friday - may include evenings and weekends work dependant on training etc.
Between the hours of 06:30 - 18:30 on a rotational basis not required to work the full 12 hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental....Read more...
Administer user accounts for network, email and additional applications as required
Supporting the group with the successful installation, rollout and support of new computer hardware and software
Supporting the IT Support Manager with server administration
Assisting with IT stock control, inventories and general house-keeping
Assisting with general IT and Telecoms moves and patching
Resolve IT and application support requests within agreed SLA’s (service level agreements)
Develop and implement knowledge base articles for the team and wider group to use
Collaborate with 3rd party vendors where necessary to resolve any IT related issues
General administration relating to operational contracts
Participate in and provide support on any DR (disaster recovery) plans
Training:
Training schedule has yet to be agreed. Details will be made available at a later date.
Training Outcome:
Qualified IT Support Technician
Potential to grow into further roles within the department
Employer Description:For over 35 years, Mick George Ltd has been the driving force behind a vision for growth, expansion and diversification.
Today we are a major supplier to the UK construction industry, providing a broad range of services from Skip Hire and Waste Management, Aggregates & Concrete Supply right through to Earthworks, Asbestos Management and Demolition.Working Hours :Monday - Friday - may include evenings and weekends work dependant on training etc.
Between the hours of 06:30 - 18:30 on a rotational basis, not required to work the full 12 hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental....Read more...
Sales Administrator - Harlow, Essex -Up to £27,000 per annum Are you an experienced Administrator with a strong background in providing crucial support to sales teams? Do you have a passion for optimising processes, streamlining communication, and ensuring that sales operations run smoothly and efficiently? If you thrive in a fast-paced environment and enjoy contributing to the success of a dynamic sales team, we want to hear from you! Brief Overview;Monday - Friday Permanent position Office based - will offer hybrid working after probation 8:30am - 5:30pmParking availableThe role: The Sales Administrator will regularly be the first point of contact to our business for prospective and existing clients. To provide comprehensive support to dedicated, driven and successful nationwide Sales Team; managing sales process from initial conception to conversion into live engineering works and where necessary through to completion of engineering works. Assign works, diary management of actions and people, using in-house systems and associated administrative tasks. Main Purpose:• To provide Sales Support to the Media Sales department• To manage leads and distribute within agreed SLA’s• Set up appointments with Key Clients at quote stage• Follow up submitted Quotations• Support Quote generation and Client correspondence at all stages of the sales cycle• Update all data management systems• Organise and collate Job Packs for engineering Key Performance Areas:• General sales administration• Inbound / outbound communication with clients and customers, verbal and written• Internal communication with sales• Following up quotes/sales leads• Lead generation• Organising client appointments• Accurate updates of our CRM systems Key Skills/Knowledge:• Previous Sales Administrator role held in a Telecoms/Engineering environment preferred.• Similar industry experience preferred with previous experience of a sales environment.• Previous high volume internal and external relationship management an advantage.• Excellent communication skills (verbal and written) especially with remote points of contact and the ability to negotiate and influence effectively.• Excellent IT skills including Outlook, Word, Excel (reporting) and database management• Excellent organisation skills and document management essential.....Read more...
Proactively engage with prospective clients via telemarketing, introducing Envera’s services and booking appointments for the sales team.
Act as an interactive human advert, meeting potential clients face-to-face and presenting Envera’s offerings in an approachable and engaging manner.
Build strong relationships with prospective clients, creating interest and opportunities for follow-ups.
Accompany a Senior Marketing Development Executive to learn effective outreach techniques and gain practical experience in client engagement.
Training Outcome:Career progression – Move into a full Solutions Engineer role after a successful training period.Employer Description:To create and provide premium telecommunication infrastructure and online search listing services at an affordable rate for local businesses wanting to compete in the digital world. Our mission is to help SME companies transition and prosper in the often-confusing digital age by providing effective business communication infrastructure.
With over 10 years of experience in communication and marketing, we are experts in our field and can offer you an honest, easy to understand telecoms service that will provide a clearer understanding of what technologies are available and how they could be used to improve many aspects of your day-to-day business interactions and utilise your businesses phone system to its full potential.Working Hours :9am-5pm Monday to Friday when office based. As required when visiting customer premises.Skills: Communication skills,Creative,Meeting people face-to-face,Comfortable with technology,Willing to learn,Social media platforms,Multitasking skills,Prioritise own workload,Self motivated,Independent,Time management skills,Highly adaptable....Read more...
You will join a dynamic team of surveyors, projects managers and geomatics professionals who will support you through your studies and involve you in various projects across our key sectors including water, power, telecoms and transport:
You will assist in negotiating compensation claims
Liaising with landowners and working on large compulsory purchase projects
Training:
You will be studying your BSc Honours degree in Rural Enterprise and Land Management accredited by RICS with Harper Adams University. In addition to your attendance at University our training Academy will support and guide you through your qualification
Training Outcome:
A position on the Dalcour Maclaren apprenticeship scheme will offer the successful individual a full-time role within a forward-thinking and expanding company
You will work in a friendly and professional environment with like-minded individuals
From day one, you will get involved in our clients’ projects, and be given the opportunity to develop the skills and confidence required to succeed on your chosen career pathway
Employer Description:With 600 people in offices across England, Scotland, NI and Wales, opportunities for you to grow, succeed and thrive at Dalcour Maclaren are limitless. We deliver the future by playing our part in building sustainable and improved infrastructure across the UK and beyond. We have a fresh approach to land and the environment for Utilities and Infrastructure, and we embrace new technology to deliver excellent results for all.Working Hours :Monday - Friday between 9.00am
- 5.30pm, with some travel to sites. Apprentices will be granted time off for training and block weeks of study at university.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Driving licence....Read more...
You will join a dynamic team of surveyors, projects managers and geomatics professionals who will support you through your studies and involve you in various projects across our key sectors including water, power, telecoms and transport:
You will assist in negotiating compensation claims
Liaising with landowners and working on large compulsory purchase projects
Training:
You will be studying your BSc Honours degree in Rural Enterprise and Land Management, accredited by RICS with Harper Adams University. In addition to your attendance at the university our training Academy will support and guide you through your qualification
Training Outcome:
A position on the Dalcour Maclaren apprenticeship scheme will offer the successful individual a full-time role within a forward-thinking and expanding company
You will work in a friendly and professional environment with like-minded individuals
From day one, you will get involved in our clients’ projects, and be given the opportunity to develop the skills and confidence required to succeed on your chosen career pathway
Employer Description:With 600 people in offices across England, Scotland, NI and Wales, opportunities for you to grow, succeed and thrive at Dalcour Maclaren are limitless. We deliver the future by playing our part in building sustainable and improved infrastructure across the UK and beyond. We have a fresh approach to land and the environment for Utilities and Infrastructure, and we embrace new technology to deliver excellent results for all.Working Hours :Monday - Friday between 9.00am
- 5.30pm, with some travel to sites. Apprentices will be granted time off for training and block weeks of study at university.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Driving licence....Read more...
IT Support Analyst
End User Technical Support
Didcot, Abingdon, Oxford, Oxfordshire
@mecscomms is recruiting for a contract – End User Support Specialist& IT Support Analyst to provide technical assistance & ensure the smooth operation of IT systems within a large Global Enterprise environment. The role involves 1st & 2nd line support, troubleshooting hardware & software issues, managing user accounts, supporting LAN/WAN networks & optimising the end-user experience across Microsoft 365, M365, MS Active Directory, Windows & Mac OS environments & wireless technologies.
If you’re experienced in the management, administration, support, monitoring, troubleshooting, installation, configuration, deployment & rollout of IT services across: Microsoft Windows Server, Microsoft Exchange, Active Directory, Azure, SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Routing, Switching etc. I'm keen to hear from you.
Position: Technical Support, Helpdesk, Desktop Support, Service Desk Engineer, IT Support, 2nd Line.
Location: Didcot, Abingdon, Oxford, Oxfordshire, OX14 4SE
Base: Office based on site, 5 days per week
Nature: Full time, temporary contract, Inside IR35
Duration: 24+ month contract
Hours: Monday – Friday, 09.00 – 17.30
Gross Rate: £30.00 per hour
Environment: IT, Technology, Cloud, Hosted Services, Internet, Technical Support, Helpdesk, Service Desk, Microsoft Windows Server, Microsoft Exchange, Active Directory, Azure, SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Networking, Routing, Switching, Load balancers, Netscaler, F5, VMware, vSphere, Hyper-V, Azure, AWS, Storage, SAN, NAS, Citrix, Xenapp
Key Activity:
• Desktop support
• Troubleshooting
• Problem solving
• Diagnostics
• Hardware & software management
• Networking
• Installation, maintenance & configuration
• System monitoring
• IT inventory management
• Knowledgebase maintenance
• Trouble ticket management
Overview:
The technical support specialist will have responsibility for providing IT technical assistance to clients, either remotely or in person, through various channels like deskside in person, via phone, email, or chat. Typically you'll be involved in troubleshooting, problem-solving & providing customer support for technology issues, requiring strong communication, analytical, & problem-solving skills.
Responsibilities:
• Provide first-line technical support to end-users, in person or via email, phone or chat
• Diagnose, troubleshoot & resolve hardware & software issues
• Install, configure & maintain computer systems, applications & peripherals
• Manage user accounts, permissions & access control within Active Directory
• Assist with the setup, deployment & maintenance of IT equipment (laptops, printers, mobile devices)
• Support LAN/WAN network connectivity & troubleshoot wireless connectivity issues
• Document & track support requests using a ticketing system, ensuring timely resolution
• Provide user training on IT systems, security best practices & new technologies
• Ensure compliance with IT policies & cybersecurity protocols
• Collaborate with cross-functional IT teams to resolve complex issues & improve system performance
• Assist with software updates, patches & system upgrades
• Conduct routine system checks to ensure optimal performance & security
• Participate in IT projects, system migrations & business-wide technical initiatives
Candidate Profile:
Candidates should possess previous experience within a Technical Support, Helpdesk or Service Desk environment to a 2nd line level. You’ll need strong analytical & problem solving skills with the ability to manage multiple, concurrent tasks.
You’ll be experienced in deskside customer support, administration, support, monitoring, trouble shooting, installation, configuration, deployment & rollout of virtual & on premise solutions. Your skills, experience & attributes should include as many of the following as possible:
• Bachelor’s degree in Information Technology, Computer Science or a related field
• Experience in technical support, customer support or network troubleshooting
• Strong knowledge of Windows & Mac OS environments
• Familiarity with Microsoft 365 administration, Active Directory & cloud-based applications
• Network & Infrastructure solutions (LAN, WAN, Wireless, Internet, Connectivity, MPLS, SD-WAN)
• MS communication & collaboration suite (Azure, M365, O365, Teams, Skype, Active Directory)
• Cyber security (intrusion prevention & detection, threat management, PCI compliance)
• Unified Communications (unified comms, contact centre, IP telephony, Teams, Skype)
• SharePoint administration
• TCP/IP networking, switches, routers, firewalls & protocols
• Experience with remote support tools & IT ticketing systems
• Knowledge of ITIL best practices (preferred)
• Certifications such as Microsoft Certified Professional (MCP), CompTIA A+ or ITIL Foundation are a plus.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
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