Optical Telecoms Project Manager
London – Hybrid
£300- £350 per day – Inside IR35
Environment:- Project manager, Customer Facing, Delivery, Infrastructure, DWDm, Fibre, HyperScaler, Datacentre, Projects,
Our client a leading provider of telecoms service is looking for an experienced Optical and Infrastructure Project Manager for a contract opportunity focused on the customer-facing delivery of telecoms capacity and infrastructure.
The ideal candidate will have:
• Strong Telecoms Project Management experience
• Proven customer-facing and stakeholder management skills
• Demonstrable experience delivering telecoms capacity and infrastructure for Hyperscale customers
• Strong understanding of capacity planning, network expansion and infrastructure delivery
• Excellent coordination across technical, commercial and operational teams
• A proven track record of delivering complex projects to time and budget
Hyperscale and telecoms capacity experience is a key requirement for this role.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
You will be the first point of contact for support queries and will have full responsibility for logging and handling tickets, escalations and follow ups. The role will involve fault diagnosis and resolution, providing remote and telephone support for client infrastructure and end-users.
The candidate must be a highly motivated engineer, with a ‘can do’ attitude and a thorough, logical approach to reactive & pro-active support services. They must be sufficiently skilled in our core product and service areas to ensure fault calls are responded to and rectified in an efficient and timely manner, within given SLA’s as required and proud to report satisfactory customer communications.
You will also:
Provide 1st Line diagnosis and resolution, maintaining a high level of 1st time fixes
Respond appropriately to technical issues raised, through resolution or escalation
Prioritisation and management of workload to ensure contractual SLAs are met
Act as the first point of contact for technical issues raised
Log all service tickets received via telephone, email and service portal and handle accordingly throughout the stages of the ticket
Provide efficient customer service to a vast client base
Work in accordance with company values, policies, procedures and standards
Building and maintaining strong relationships with customers through the support you deliver
Maintain concise and clear documentation via ticketing system and knowledge base
Training:Expected duration: 17 months Apprenticeship level: Level 3 Programme: Information Communications Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician qualification.
The training covers the following core occupational duties: https://skillsengland.education.gov.uk/apprenticeships/st0973-v1-2 Training Outcome:
Upon completion, the successful candidate will have gained a Level 3 Information Communications Technician qualification
Employer Description:Comms UK is a Telecoms and IT provider for businesses. We primarily operate in the Dorset and Hampshire areas and have circa 500 active customers. We install and support solutions to businesses of all types and size with a suite of products and services to provide a complete IT & telecoms package. We have built an outstanding reputation over our 30 years in business with our existing and often longstanding customers due to delivering quality products with outstanding service and integrity. We are steadily growing as a business and looking for exciting talent to join our excellent team. Working Hours :Monday- Friday
Shifts to be confirmedSkills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical....Read more...
Provisioning Engineer – DWDM / Ciena 6500
£300 per day | Inside IR35 | Hybrid – London
We are looking for an experienced Provisioning Engineer with strong expertise in optical transmission, DWDM and Ciena 6500 technologies.
Key Responsibilities
• Design and document transmission and packet network solutions.
• Provision, configure and test network elements across optical and L2/L3 technologies.
• Support customer service activation, implementation and network upgrades.
• Manage network capacity, disconnects and capacity reallocation.
• Maintain accurate technical documentation and network records.
• Ensure designs and implementations meet technical and industry standards.
• Troubleshoot and resolve network and provisioning issues.
Key Skills & Experience
• Extensive optical transmission / DWDM experience.
• Strong hands-on Ciena 6500 experience.
• Good knowledge of DWDM, ROADM, Flexgrid and photonic layer technologies.
• Understanding of L2/L3 operator networks, with BGP/MPLS knowledge advantageous.
• Experience with optical test equipment and performance monitoring.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.
• Experience with Nokia, ADVA advantageous.
• Cisco, Juniper, Nokia or Ciena certification is a plus.
Apply now for full details
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Senior Solutions Architect – Networks
We are currently recruiting for a Senior Solutions Architect – Enterprise Networking to join a rapidly growing technology and organisation.
This is a senior, customer-facing role combining technical architecture, pre-sales and solution design, acting as a trusted technical advisor to enterprise customers.
Key responsibilities:
• Lead customer discovery, workshops and technical engagements
• Shape innovative, commercially viable networking solutions
• Support Sales and Account Management with new and existing opportunities
• Develop high-level designs, solution proposals and technical documentation
• Support RFPs, RFIs, tenders, presentations, demos and PoCs
• Work closely with vendors, partners and delivery teams
Looking for experience across:
• Enterprise WAN, LAN & Data Centre Networking
• Routing, Switching, Firewalls & Wireless
• SD-WAN, SASE, Zero Trust & Cyber Security
• Cloud Networking / Hybrid Cloud
• Network Automation, Assurance & Telemetry
• Modern campus and data centre architectures
Experience with technologies such as Cisco, Aruba, Juniper Mist, Zscaler, AWS, Azure, Cisco ISE/Nexus or similar would be highly beneficial.
Professional/vendor certifications such as CCNP/CCIE are desirable but not essential.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Cisco Wireless Network Engineer
Cisco ISE, Catalyst 9800, Cisco Wireless, WiFi , Juniper Mist, DNAC, Prime, 802.1X
Hybrid (3/2) | London, Docklands, E14 & Remote | Contract | Inside IR35
Role Enterprise Wireless Engineer / Cisco Wireless Engineer / Network Security Engineer / Cisco ISE Engineer
Objective Deliver secure enterprise Cisco wireless (WiFi) infrastructure
Key Skills Cisco Wireless, Cisco Catalyst 9800, Cisco WLC 9800, Cisco WLC 5520, Cisco WLC 5508, Cisco Access Points, Cisco ISE, 802.1X, MAB, Guest Wireless, Juniper Mist, Cisco DNA Center (DNAC), Cisco Prime, Routing, Switching, Firewalls, Network Security, SSL Certificates, Ansible, Python, REST APIs, Wireless LAN, Wi-Fi.
Location Hybrid (3/2) | London, Docklands, E14 & Remote
Type Temporary, Contract, Full-Time
Status Contract for services. Inside IR35
Duration 18 months minimum
Overview
@mecscomms is recruiting for an experienced contract Enterprise Wireless Engineer to support the deployment, implementation and optimisation of secure enterprise wireless infrastructure within a large-scale network transformation programme.
This role focuses on Cisco Wireless technologies, Cisco Identity Services Engine (ISE) and secure wireless authentication, delivering enterprise Wi-Fi solutions across complex, multi-site environments.
The successful candidate will possess strong enterprise wireless engineering experience, combined with expertise in Cisco ISE, authentication technologies, network security and packet-level troubleshooting.
This is an excellent opportunity for an experienced Wireless Engineer to join a major enterprise infrastructure programme delivering secure, highly available wireless networking services.
Purpose
Deliver secure enterprise Cisco wireless infrastructure. Provide professional engineering services supporting the deployment, configuration, optimisation and operational support of enterprise wireless infrastructure, ensuring secure authentication, high availability and excellent user experience across corporate and guest wireless environments.
Technology Stack
• Cisco Catalyst 9800 Wireless LAN Controllers
• Cisco 5520 & 5508 Wireless Controllers
• Cisco Wireless Access Points
• Cisco Identity Services Engine (ISE)
• 802.1X Authentication
• MAC Authentication Bypass (MAB)
• Guest Wireless Networking
• Cisco DNA Center (DNAC)
• Cisco Prime Infrastructure
• Juniper Mist
• Routing & Switching
• Enterprise Firewalls
• Network Security
• SSL Certificates
• Ansible
• Python
• REST APIs
• Packet-Level Network Troubleshooting
Core Activity
• Deploy and configure Cisco enterprise wireless solutions
• Implement Cisco ISE with 802.1X, MAB and Guest Access
• Configure Catalyst 9800 Wireless LAN Controllers and Access Points
• Integrate wireless networks with routing, switching and firewalls
• Support wireless security, authentication and certificate management
• Automate network operations using Python, Ansible and REST APIs
• Troubleshoot wireless networks to packet level
• Produce technical documentation and handovers
Responsibilities
• Deploy, configure and optimise Cisco Wireless infrastructure
• Implement and support Cisco ISE authentication services
• Configure Catalyst 9800, 5520 and 5508 Wireless LAN Controllers
• Support secure corporate and guest wireless environments
• Integrate wireless infrastructure with enterprise networking and security platforms
• Perform packet-level troubleshooting and root cause analysis
• Support Juniper Mist, Cisco DNA Center and Cisco Prime management platforms
• Develop automation scripts and operational tooling using Python and Ansible
• Manage SSL certificates and secure authentication services
• Produce technical documentation, implementation guides and operational procedures
• Ensure delivery against operational, security and quality standards
Deliverables
• Successful deployment of enterprise wireless infrastructure
• Secure authentication across corporate and guest wireless networks
• Stable, high-performance wireless services
• Successful Cisco ISE integration
• Accurate engineering documentation and operational handover
• Effective troubleshooting and resolution of wireless issues
• Delivery against project milestones and operational objectives
Working Environment
• Enterprise Network Infrastructure Programme
• Hybrid Working
• Large Multi-Site Enterprise Environment
• Enterprise Network Security Programme
• Fast-Paced Project Delivery Environment
Candidate Profile
Candidates should possess strong hands-on experience delivering enterprise wireless networking solutions within large corporate environments. You will combine deep technical expertise across Cisco Wireless technologies with strong troubleshooting capability, network security knowledge and experience implementing secure authentication solutions using Cisco ISE.
Essential
• Proven Cisco Wireless engineering experience
• Cisco Catalyst 9800 Wireless LAN Controller experience
• Cisco 5508 / 5520 Wireless Controller experience
• Cisco ISE deployment and support
• 802.1X authentication
• MAC Authentication Bypass (MAB)
• Guest Wireless implementation
• Enterprise routing and switching
• Network security and firewall integration
• Packet-level troubleshooting
• Excellent analytical and problem-solving skills
Desirable
• Juniper Mist
• Cisco DNA Center (DNAC)
• Cisco Prime Infrastructure
• Python automation
• Ansible
• REST APIs
• SSL certificate management
• Enterprise Wi-Fi design
• Wireless site surveys and RF optimisation
Key Traits
• Strong analytical and troubleshooting mindset
• Excellent communication and stakeholder management skills
• Security-first approach
• Proactive and delivery-focused
• High attention to detail
• Strong team collaboration
• Ability to work effectively within complex enterprise environments
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Job title: Senior Segment Marketing ManagerOffice location with Hybrid working: Hammersmith, LondonSalary: Negotiable, depending on experienceAbout the role and the Team:The Senior Segment Marketing Manager (New Build) leads the marketing strategy for one of Hyperoptic's most successful and strategically important growth segments. You'll be responsible for developing insight-led marketing strategies that drive subscriber growth, maximise penetration and bring to life one of Hyperoptic's most compelling propositions - fibre broadband ready from day one, with a pre-installed router enabling customers to get online as soon as they move into their new home.Working across Brand, CRM, Digital, Sales, Property and Commercial teams, you'll create compelling customer experiences throughout the home-buying journey, whilst collaborating with property developers to identify new growth opportunities and maximise Hyperoptic's presence within sales and marketing suites.As the marketing lead for the New Build segment, you'll champion the voice of the customer across the business, ensuring customer insight and marketing priorities are represented in cross-functional discussions and senior forums. You'll build strong relationships across teams, influence decision-making and help shape initiatives that deliver exceptional customer experiences and commercial growth.This is a varied role for a marketer who loves combining creativity with commercial thinking. We're looking for someone who enjoys getting stuck in, thrives in a fast-paced environment and is equally comfortable developing strategy, writing campaign briefs and rolling up their sleeves to deliver outstanding marketing. What will you be doing? Become the marketing expert for the New Build customer, understanding their needs and the home-buying journey.Develop insight-led go-to-market strategies and campaigns that bring Hyperoptic's unique Day One Connectivity proposition to life.Create compelling customer experiences across every touchpoint, from sales and marketing suites through to move-in communications.Build strong relationships with property developers and internal stakeholders to identify new marketing and growth opportunities.Inspire and lead cross-functional teams to deliver integrated marketing campaigns that drive subscriber growth.Own the end-to-end planning, execution, and optimisation of cross-channel marketing campaigns.Develop and deliver quarterly marketing plans with a strong focus on high-impact offline and integrated campaigns.Forecast acquisition, renewals, churn, and subscriber performance to support commercial decision-making.Define the most effective go-to-market strategies to maximise customer acquisition, penetration, and lifetime value.Partner with cross-functional teams to ensure campaigns are delivered seamlessly and achieve maximum ROI.Lead virtual teams, providing clear direction and influencing stakeholders to deliver against shared objectives.Champion a culture of testing, experimentation, and continuous optimisation, using data and performance insights to improve campaign effectiveness.What we are looking for?: Significant experience in a customer acquisition role within a subscription-based business.A proven track record of delivering successful marketing campaigns.Strong experience developing customer segmentation strategies and executing targeted marketing initiatives.Excellent analytical skills with the ability to translate complex data into clear insights and actionable recommendations.Outstanding stakeholder management and influencing skills, with experience leading cross-functional or virtual teams.The ability to balance strategic thinking with hands-on delivery in a fast-paced, high-growth environment.Exceptional organisational skills, managing multiple priorities while maintaining attention to detail.A resilient, results-oriented mindset with a passion for continuous improvement and commercial success.A degree in Marketing, Business, or a related discipline is desirable.Why work for us? We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done! Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022) Some of our key Benefits Global Remote working for up to 2 week per year for those who are able to work remotely25 days' paid holiday increasing each year, to a max of 35Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer Private medical Insurance provided by AXA health Life assurance giving you cover of 4 times your base salary Partnership with the Kings Trust Our pension scheme matches your contributions up to 4% Retail offers — discounts from hundreds of recognisable brands Free Hyperoptic broadband if you live in a Hyperoptic area Enhanced pay for new parents We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life. What happens next? You apply We carefully review your applicationWe'll get back to you — even if it's a no (for now) For more information on the Hiring Manager or team for this role, please reach out to Emma.Mantle@hyperoptic.com who can support with additional questions.....Read more...
