Operations Manager – Datacentre/Structured Cabling/Managed Services
Locations: London, Birmingham, Nottingham, Manchester | Salary: £60-70k + Benefits
Environment:- Structured Cabling, Datacentre, Installations, Projects, Budgets, Stakeholder Management, Site Visits, Man Management.
Join a leading independent technology partner and global integrator with 20+ years’ experience and delivering end-to-end connectivity solutions. From structured cabling, Datacentre and managed services, they design, build, deploy, and optimise reliable infrastructure for organisations worldwide.
Role Overview:
Reporting to the Projects Director, the Operations Manager will oversee multiple project implementations, manage Project and Site Managers, ensure financial and delivery targets are met, and maintain high-quality, safe operations. You’ll also lead recruitment, staff development, and client engagement while driving business growth.
What We’re Looking For:
• Proven experience managing IT/Telecom infrastructure, ICT, or security projects.
• Strong project planning, delivery, and multi-site management skills.
• Knowledge of project management methodologies (PRINCE2, OGC).
• Leadership skills to motivate, develop, and guide multi-skilled teams.
• Relevant certifications (CTPM, ECS, SMSTS; PRINCE2, BICSI, ITIL, MSP desirable).
Benefits: Challenging and supportive environment, career development, and commitment to diversity and inclusion.
Apply now for full details.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Create, manage, and update work tickets and complete time worked on the issues
Assist clients with installation, configuration, and ongoing usability of supported hardware, software, and services
Escalate issues up the line to the Support Desk Manager for further action as required
Update Client information on internal system
Respond to client enquires to find and fix their problems
Assist clients with installation, configuration, and ongoing usability of supported hardware, software, and services using computer components such as RAM, CPU, GPU
Helping resetting passwords internally and externally
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.Employer Description:At Accelerator, we provide a comprehensive selection of services designed to cater to the varied needs of our B2B clients. Whether it's Network Infrastructure or Cyber Security, we are dedicated to delivering customised IT and telecom solutions for businesses of every size. Plus, switching to Accelerator is seamless and hassle-free, ensuring you can quickly benefit from our expertise and support.Working Hours :Monday -Friday – 08:30 am – 5:30 pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working....Read more...
Install and pull Cat5e, Cat6, Cat6A and fibre-optic cables through ceilings, walls, floors, conduit and cable trays
Terminate copper cables to patch panels, wall jacks, keystone modules and network switches. Clearly label all cables, ports and components in line with site documentation
Installation of EPOS equipment for clients. i.e. tills, back office equipment, timeclocks, servers and UPS
Test installed copper cabling with Fluke (or equivalent) testers for continuity, wiremap, length, NEXT and return loss. Record test results and ensure all cabling meets TIA/EIA standards and customer requirements
Mount and secure telecoms racks, patch panels and cable-management hardware in telecom rooms (IDFs/MDFs). Install containment (cable tray and conduit). Install wireless access points (WAPs)
Troubleshoot and resolve issues such as faulty terminations, damaged cable or incorrect labelling
Follow all safety protocols, including correct PPE use, ladder safety and lift operation
Keep work areas clean and organised during and after installations
Training:
You will work towards a Level 3 Network Cable Installer Apprenticeship delivered by VQ Solutions
During this apprenticeship, you will develop a portfolio, attend block courses and have regular mentor reviews
In addition, you will be eligible to apply for registration as a full member of the Institute of Telecommunications Professionals on completion
The best part? All apprenticeship work will be completed during working hours
Training Outcome:
Upon successful completion of the apprenticeship, the desire is for the candidate to be a qualified member of staff
At the required level they will be trusted to complete their own site and potentially take charge of their own team of trainees
Employer Description:JMS Networks is a growing IT business providing IT and structured cabling solutions for major national retail customers. We pride ourselves on the quality of our work ensuring everything is completed to the best possible standard.Working Hours :Shifts to be confirmed.Skills: Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Physical fitness,Good time management,Flexibility,Determination,Ability to prioritise....Read more...
Billing Analyst
Location: Manchester
Hybrid: 3 days office / 2 days home
Salary: £30,000 - 32,000 + benefits dep on exp
We’re looking for a Billing Analyst to support the end-to-end billing process for telecoms products and services. This is a great opportunity for someone who’s detail-driven, customer-focused, and comfortable working with data in a fast-paced environment.
You’ll work closely with teams across finance, sales, provisioning, and customer support to ensure accurate invoicing, timely revenue capture, and a great customer experience.
________________________________________
What you’ll be doing
Billing & Invoicing
• Preparing and generating customer invoices
• Validating billing data, rates, service activation dates, discounts, and contract terms
• Supporting monthly, quarterly, and ad-hoc billing cycles
• Uploading and reconciling call detail records (CDRs) and usage reports
• Ensuring accuracy of recurring and one-off charges
Data Management & Reconciliation
• Maintaining customer billing accounts within CRM, ERP, or billing platforms
• Performing regular data checks to identify discrepancies or missing information
• Reconciling revenue, usage data, and service inventories with internal teams
• Supporting audits and financial reporting with accurate billing data
Billing Queries & Support
• Handling customer billing queries via email and phone
• Investigating disputes and providing clear explanations or corrections
• Liaising with internal teams to resolve issues impacting billing accuracy
Compliance & Continuous Improvement
• Ensuring billing processes comply with internal controls and regulatory requirements
• Identifying inefficiencies and suggesting process improvements
• Maintaining clear billing documentation and workflows
________________________________________
What we’re looking for
Skills & Experience
• Understanding of telecoms billing processes, tariffs, and usage-based charging
• Strong Excel skills (VLOOKUP, pivot tables, data validation)
• Experience with billing systems (e.g. Abillity, Billing Central) is a bonus
• Experience using Salesforce is desirable
• Excellent numerical accuracy and attention to detail
Soft Skills
• Confident communicator with a strong customer-service mindset
• Highly organised and comfortable working to deadlines
• Analytical, proactive, and solutions-focused
• A collaborative team player with a “can-do” attitude
Background
• Experience in billing, finance, accounts, or telecom operations preferred
• Telecoms or IT services experience is advantageous but not essential
________________________________________
Why apply?
• Hybrid working (3 days office / 2 days home)
• Supportive, collaborative working environment
• Opportunity to grow your skills within a telecoms billing function
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Network Engineering Manager – In this position you will work alongside the Project Management and Engineering teams. There will be opportunities to work with the latest technologies, influence design and deliver systems to the highest quality. You will be responsible for consulting on design, configuring network hardware, commissioning, and delivery of a project’s network and telecommunications systems as a department lead. It is essential that you are an excellent communicator with good Client facing skills and have strong network engineering experience and excellent knowledge of wireless networks, fibre optics and telecoms systems. This is a field-based role that also requires international travel. The position will see you working on systems that are deployed in the high end residential market and within the integration of bullet proof systems in the world of high end superyachts.
Consult on network design and architecture for yacht and residential projects.
Configure, deploy and commission network infrastructure (routing/switching, Wi-Fi, firewalls, WAN).
Own technical quality: testing, fault-finding, and final sign-off readiness.
Produce and maintain accurate documentation (as-built, configs, IP plans, test results).
Provide practical escalation support during build and commissioning.
Lead and support a team of engineers on live projects (allocation, guidance, standards, coaching).
Manage interfaces with shipyards, builders, owners’ reps, and third-party contractors.
Report progress, risks, and blockers clearly to the Project Manager.
Train and upskill engineers—raise consistency across the department.
CCNA – essential
CCNP – desirable (or equivalent experience)
Strong experience designing and delivering networks end-to-end.
VLANs, trunking, STP fundamentals, DHCP/DNS, routing basics (OSPF preferred; BGP a plus).
QoS and traffic shaping principles (especially important for voice/video).
Multicast/IGMP basics (helpful in AV-over-IP environments).
PoE design awareness (budgets, switch selection, edge device demands).
Enterprise Wi-Fi deployment and management (controller-based or equivalent).
Wi-Fi surveys, coverage analysis and heatmaps (Ekahau or equivalent).
Commissioning approach that proves performance, not just “looks connected”.
Firewall configuration and deployment (Cisco, Fortinet, Check Point, Sophos, WatchGuard, Palo Alto). • Solid fundamentals: segmentation (owner/guest/crew/IoT), secure remote access/VPN, ACL deployment.
Multi-WAN / SD-WAN style solutions and path selection (Peplink, Celerway, Kerio, Sophos, Cisco, Kognitive networks, etc.).
3G/4G/5G routers/modems, ISP management, VSAT connectivity constraints.
SIP/VoIP fundamentals (Session Initiation Protocol) and IP telephony systems.
Fault-finding and commissioning are compulsory.
Comfortable using hand tools and network/telecom test equipment.
Fibre experience: handling and testing basics (power levels/links) — OTDR knowledge a plus. General
Strong English (written and spoken) and confident client-facing communication.
Competent with Microsoft 365 (Word, Excel, Teams, SharePoint, OneNote, PowerPoint).
If you have the desire / ability to travel and now seek a new fun and truly bespoke position then please send me your full technical CV that covers ideally all of the above.
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV
HERTS HERTFORDSHIRE BEDS BEDFORDSHIRE BUCKS BUCKINGHAMSHIRE LONDON IT IOT NETWORK CISCO FIREWALL WIFI WI-FI CCNA CCNP WIRELESS VPN WAN VSAT ROUTERS....Read more...
