As a Business Administration Apprentice, you will develop the knowledge of the business principles. This role will also include communicating effectively as you will be responsible for incoming calls and general office administration duties as well as supporting and working within the wider team.
As a Business Administration Apprentice your main duties will include:
Answering the telephone and dealing with queries
Processing invoices
Sending emails
Typing letters
Client contact
General administration
Scanning
Archiving
Plus, other duties as directed by the employer to support the company’s growth including working in the sales and support team.Training:Business Administrator Level 3.
The training sessions will take place once every two weeks in Woodford.Training Outcome:Upon completing the course, you will have the opportunity to progress to AAT.Employer Description:ULT was founded in 1999 and is a friendly family run business which has grown organically through glowing customer referrals as well as through the acquisition of 10 different companies.
UTL is based in Epping Essex and also has offices in Moorgate London, Kent and Sheffield and with engineers nationwide
UTL is a company uniting technology including security, cabling, telecom solutions and document solutionsWorking Hours :9am to 5.30pm, working days TBCSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Analytical skills....Read more...
Provide 1st line IT Support to customers who seek IT support
Logging helpdesk issues and escalating when necessary
Remote access troubleshooting
Configuring systems and updating software
Make sure that the company CRM system is updated
Answering customer tickets through a ticketing system and speaking over the telephone responding to inquiries from password resets to backups
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician
Employer Description:Evolve Managed Network Solutions offers proactive and human-centric digital solutions to keep your business running smoothly 24/7/365. With smart systems and agile procedures, we identify and fix problems before you even notice them.
Our four primary services – Business Connectivity, Guest Wi-Fi, SD-WAN and IT Support – provide one-stop solutions for all your telecom needs. Our patented SD-WAN technology allows us to deliver top-notch hardware with software-defined WAN paths that offer layers of redundancy, ensuring high availability and cloud-based control.Working Hours :Monday- Friday
(40 hours per week)
Weekly Rota:
7:00am to 4:00pm, 8:00am to 5:00pm, or 9:00am to 6:00pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills....Read more...
As a Digital Marketing Assistant Apprentice
you will:
Assist in executing marketing strategies and digital campaigns
Manage our digital presence across social platforms, ensuring brand consistency
Support content creation for social media, emails, blogs, and more
Provide administrative support, including diary management and reporting
Conduct market and competitor research to shape marketing strategies
Collaborate with external agencies on PPC, SEO, and creative services
Help organise events, webinars, and conferences
Gather customer feedback for use in marketing materials
Monitor and analyse campaign performance to improve outcomes
Follow up on leads with our sales team and track pipeline progress
Training:
Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Multi-Channel Marketer and Certified Digital Marketing Professional by DMI, with training in how to:
Master the art of crafting compelling content tailored for diverse audiences and a variety of marketing channels, ensuring sensitivity and effectiveness in communication
Analyse and integrate information from the multi-channel marketing landscape to inform and optimise both short-term tactics and long-term strategies
Implement secure, innovative solutions using a broad spectrum of digital tools and platforms, ensuring seamless user experiences while achieving marketing objectives
Conduct comprehensive reviews and analyses of multi-channel marketing activities, measuring success and providing actionable recommendations for enhancement
Create and interpret insightful analytical dashboards utilising advanced digital tools, facilitating data-driven decision-makingStrategically plan, execute, and manage comprehensive marketing campaigns across an array of digital and traditional media platforms
Develop, understand, and apply marketing briefs and plans to ensure alignment with business objectives and brand consistency
For a full list of programme modules visit:
https://estio.co.uk/courses/digital-marketer/Training Outcome:
This role offers the potential for a permanent position upon successful completion of the apprenticeship, contingent on performance
Employer Description:Envera is all about making technology as personal as it is innovative. We don’t just provide telecom and digital solutions; we help businesses transform how they communicate and operate in the digital age. By integrating award-winning systems with leading software, we bring enterprise-level capabilities to businesses of all sizes, helping them streamline processes, reduce costs, and enhance customer interactions.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Attention to detail,Team working,Initiative,Highly organised,Manage multiple tasks,Solutions thinker,Accuracy in work,Proactive,Tech-savvy,Eager to learn....Read more...
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers.
Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer.
As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running cables
Signal level adjustment
Making & changing connections
Configuring our advanced equipment
Educating customers on everything they need to know about Virgin Media O2 services
Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised Level 2 Telecom Field Operative apprenticeship standard qualification, including Functional Skills in English and maths if required. Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
• We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be.
• We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification!
Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness....Read more...