Technician Jobs Found 939 Jobs, Page 36 of 38 Pages Sort by:
ICT Support Apprentice
Provide 1st line technical support in line with the ITIL methodology and company support service definitions ensuring all tickets are recorded within the service desk along with the time taken to resolve. Be a team player by creating or updating knowledge base articles for tickets you have resolved to help colleagues who may encounter similar incidents or problems in future ensuring excellent team work. When contacted by a customer, act as the first point of contact for the technical support request using both written and oral communication are documented within the associated service desk ticket ensuring excellent customer service. Respond to support requests from your line manager or delegated customer account, recording detailed diagnostic information and using appropriate knowledge bases, logs or other tools provided by the company to allow for an informed diagnosis. Undertake resolution activities based on the informed diagnosis of the support ticket, ensuring the ticket is promptly resolved or escalated to the appropriate internal resource. Communicate effectively with colleagues,customers and 3rd parties using both written and oral communication skills. Establish a good working relationship with colleagues, customers and 3rd parties Maintain assigned contracted customers IT systems for safe, effective use by all end users. Maintain service continuity by documenting any changes to the customer IT systems within the designated client Change Management Database (CMDB). Undertake the scheduled proactive management of the customer IT systems ensuring any issues found are recorded and promptly resolved or escalated to the appropriate internal resource whilst ensuring excellent communication with lead customer contact. Follow the agreed maintenance schedules for your assigned contracted customers; managing the efficient implementation of backup including data restoration, virus protection, security procedures and data protection policies. Assist the PMO in the delivery of a project as directed by your line manager, ensuring all tasks are completed against agreed quality assurance procedures and correct governance is applied. Under the direction of your line manager when requested provide accurate and informative advice and guidance to customers to ensure that they are able to gain the full benefit from any investment Levett Consultancy services and solutions. Under the direction of your line manager when requested, provide product training to staff or customers, ensuring positive and productive outcomes for recommended products and solutions. Identify and record new leads or products for Levett Consultancy by informing the Business Support Team. Install and configure end user client device hardware operating systems and applications as directed by your line manager Training: A work based tutor will be allocated to the apprentice and the training will take place online and in the workplace. Training Outcome: Once the apprenticeship is complete the apprentice will have the opportunity to be promoted a fulltime member of the 1st line team, where they can progress to a 3rd line technician or technical architect Employer Description:Levett Consultancy are a customer centric business where all of our cloud services and solutions are built by our customers for our customers, enabling true digital transformation based on our core ethos of ‘Keeping Technology Simple’. We have a long history of providing a range of Cloud IT services and solutions to accommodate every type of budget.Working Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience ....Read more...
IT Technician Apprentice
To contribute to the effective operation of the school by: Facilitating the smooth running of the schools ITsystems Providing first line support and advice to staff andstudents Providing support and maintenance for networkhardware and soft ware, including classroomsupport Provide technical and AV support for events Support in house training as and when required Support delivery of small projects IT Support Support IT Network Manager with help desk including: Act as a point of contact for first line help desk requests, responding appropriately to resolve requests, in a timely manner Provide first line IT support services to staff and students on school related issues Log all requests for IT Support time and maintain appropriate notes regarding any work carried out Deal with priorities of tasking as agreed daily with IT Network Manager Escalate support requests as necessary to ensure prompt resolutions Keep staff / students informed as to progress of assigned tasks Create new user accounts and delete accounts that are no longer required on all systems in use in the school Perform regular room and equipment checks to provide maximum availability, keeping a log of faults found and informing the IT Network Manager of any issues that may affect the ITprovision to the school Assist with the repair process for chromebooks and laptops, logging and arranging repairs as necessary Support IT Network Manager with maintaining and cleaning computers, projectors , AV equipment, printers / copiers including Maintain student and staff printer credits - liasing with financedepartment in relation to student payments Basic servicing of printers and reporting to a third party if additional maintenance or parts are required Management of printing supplies Media Support Support IT Manager with Audio Visual Systemsincluding; Provide first line support to staff/students using audio / visual equipment Maintain and set up audio visual equipment for concerts and extra curricular events i.e parent information evenings,open evenings etc Provide training on the Hall equipment and provide documentation as necessary Liaise with lettings regarding outside hirings Audio / Visual requirements Maintenance of classroom Interactive Screens and projectors Training: An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying ICT (Information Communications Technician) level 3 apprenticeship standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a level 3 IT qualification Training Outcome:Potential for permanent role after completion of apprenticeship for the right candidate.Employer Description:Beaumont is a truly outstanding school which achieves the very highest levels of academic success across a broad and balanced curriculum, supported by excellent pastoral care. We are an 11-18, mixed, community school with Academy status, located on the east side of St Albans, with specialisms in Languages, Mathematics and Computing. The school provides an outstanding education where all students are encouraged to succeed and are given a wide range of learning and enrichment opportunities in which to ‘enjoy and excel’.Working Hours :(8am-4pm Monday - Thursday and 8.00am -3.30pm on Friday)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Passion for ICT,Positive attitude,Motivated,Hard-working ....Read more...
Health and Safety Coordinator Apprentice
You will be working as part of a small team. On a daily basis you will assist to develop, review and check on the implementation of safe systems of work, deliver training (e.g. toolbox talks & inductions), investigate incidents, analyse incident and near-miss data, assign actions. The role will provide hands on administrative support and will help shape and embed Blenheim’s H&S processes and practices. You will get to undertake real work-based projects that will reinforce your learning and that will have a demonstrable health and safety benefit. The tasks and responsibilities detailed below summarise the current role of the H&S Coordinators and will form part of the skills and knowledge that will be worked towards during the course of the apprenticeship. Providing support to the Head of Health & Safety and the safety team Assist the management team in the development, management, implementation and monitoring of the Safety Management System Supporting Managers to organise and record all re-occurring schedules of maintenance for vehicles, machinery and equipment, compliance checks, servicing, etc. Supporting managers by assisting with reviewing and writing risk assessments Assist in the investigation of accidents, incidents dangerous occurrences near misses and other incidents as required Provide reports and data to key stakeholders from the Systems in place Log and issue all training certificates where courses are provided by 3rd parties Carry out safety audits and inspections on a routine basis across the business and agree deadlines for actions with managers Attend and support the admin for both the Safety Executive Committee and the Safety Forum Research Health and Safety issues and best practices from reliable sources, reviewing updates of health and safety regulations for specific working areas Review job roles in relation to training required across the business to help ensure that we are legally compliant. Log and issue all training certificates where courses are provided by 3rd parties Deliver Toolbox talks and Safety Induction training to staff Train users on our systems and ensure they are utilising and recording correctly Review policies, procedures and guidelines to ensure that they reflect current practice and that they are legally compliant Review event risk assessments to ensure that ‘best practice’ and industry standards are used Training: Safety, health and environment technician Level 3 (A level) Level 2 Functional Skills in maths and English (if required) Work-based delivery Full company induction including health and safety 20% Off-the-job time will be given for study/assignments Monthly contact session with your PV trainer Internal training provided by your employer and workplace mentor Training Outcome: Move into a role within the health and safety, working under the guidance of the H&S manager Employer Description:world-class visitor attraction with a variety of cultural and sporting events, a wedding and banqueting venue, a unique filming location and producer of natural mineral water. Our vision is to be the lifeblood of the local economy, to enhance the lives of the people of Oxfordshire, to share this magnificent Palace and to conserve and protect it for future generations.Working Hours :Monday-Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Bodyshop Estimator/VDA (Wakefield)
Our client, a well established and reputed accident repair group, are currently looking to recruit an experienced Bodyshop Estimator/VDA.Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology, working as part of a family?• As part of the wider family, they are looking to bring fresh thinking into their business which will support the transformation into the bodyshop of the future.• They challenge traditional thinking to make them stand apart from competitors.• As such, their panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve processes and the services provided to customers What’s in it for you?• A highly competitive basic salary plus monthly bonuses!• A fantastic team environment• Career development and progression• Training and continual self-development• Sociable working hours MAIN PURPOSE OF ROLE: To carry out estimates as specified by insurers/customers ensuring that the vehicle repair can be carried out efficiently and that by doing so a satisfactory profit margin can be generated. Qualified Staff – Your main tasks will be completed without supervision and include providing direct supervision to non-qualified technicians where applicable. Non-Qualified Staff – Your main tasks will be completed with direct supervision from a qualified Technician. MAIN TASKS: To prepare manual and computerised estimates efficiently and ensure that it conforms to the requirements laid down by the insurance company/customer so that customer care/satisfaction standards are always maintained. Order parts (if applicable) ensuring they are supplied correctly, in full and in time for the vehicle’s arrival, which may include returning parts that are incorrect or not required. You are also required (if applicable) to check whether parts received from the supplier, are genuine, non-genuine or second-hand for suitability, before labelling the parts and locating them for future traceability. To maintain a file of all estimates undertaken making sure that all work that is not automatically authorised is identified. Ensure that any such work does not commence until authorisation is gained, following up on any unauthorised estimates and reporting reasons. Once authorisation has been gained liaise with the body shop personnel and make sure that they understand fully the work to be done as per the estimate. Alternately communicate to the body shop if, by agreement with the insurance company, the vehicle is deemed a “total loss”. To be aware of and adhere to all Health and Safety regulations and policies applicable to your position and working environment. TECHNICAL JOB KNOWLEDGE The level and scope of technical knowledge will be discussed and agreed upon with your manager or team leader. OTHER DUTIES Due to the size and complexity of the establishment, you will undertake any other reasonable tasks or duties that are deemed to be within your capability, as directed by a senior manager of the Group to whom you have a reporting relationship. The successful Vehicle Damage Assessor / Estimator will:- Have previous working experience as a Bodyshop Estimator / Vehicle Damage Assessor- Be experienced in using Audatex or Glassmatix- A full driving licence is Essential- An ATA qualification will aid your application to this Vehicle Damage assessor position. To apply submit your CV or give Varsha a call at Corus Consultancy on 01217288888. WORKING HOURS: Monday to Friday – 8am to 5pm (30mins break) 42.5 hours per week. If you are looking to refresh your Automotive Career please contact us on 02036913890, we have many Motor Trade Jobs available across the whole of the UK. ....Read more...
IT Support Apprentice
Your duties and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme. Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the roll out of upgrades or new systems or applications For a full list of programme modules visit: velocity-pt.co.uk Training and training location to be confirmed, further details will be made available at a later date. This standard aligns with the following professional recognition: RITTech for 3 Training Outcome: The role offers long term security and the opportunity to progress into a permanent position for the right candidate Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
IT Support Apprentice
Your duties and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme. Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the roll out of upgrades or new systems or applications For a full list of programme modules visit: velocity-pt.co.uk Training and training location to be confirmed, further details will be made available at a later date. This standard aligns with the following professional recognition: RITTech for 3 Training Outcome: The role offers long term security and the opportunity to progress into a permanent position for the right candidate Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
IT Support Apprentice
Your duties and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme. Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the roll out of upgrades or new systems or applications For a full list of programme modules visit: velocity-pt.co.uk Training and training location to be confirmed, further details will be made available at a later date. This standard aligns with the following professional recognition: RITTech for 3 Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position for the right candidate.Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
CCNA Network Engineer
@mecscomms is recruiting a contract Network Engineer, home based, remote working, on behalf of a Global IT, Technology & Telecom service provider. The roles will have ownership for the management & delivery of bespoke & complex IP networks, IPVPN, IDA WAN & firewall security network solutions for global Enterprise customers. The IP Network Engineer will configure, commission, provision, implement & support service & network activation for Core, Internet, IP, Cloud & Data products. If you possess a Cisco CCNA / CCNP / CCIP / CCDP & have experience in IP networking, IPVPN, MPLS, Security, Firewalls, network operations, provisioning, implementation, configuration, migration, troubleshooting or support, I'm keen to hear from you. # Position: CCNA Network Engineer, Cisco Implementation Engineer, Deployment Engineer # Location: Home based, remote working, work from home # Duration: 12+ month contract # Hours: Monday – Friday 09.00 -17.30 # Gross Rate: £20 - inside IR35 # Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential Environment: Network Implementation Engineer, Deployment Engineer, Service Delivery, IP Network Engineer, Technician, Analyst, Network Administrator, Change Management, Delivery, Implementation, Deployment, Rollout, Service Delivery, Implementation, Configuration, Provisioning, Deployment, Support, Migration, Operations, Enterprise solutions, IT, Technology, Cloud Computing, Hosted Services, Internet, IoT, Hosting, Managed IT Solutions, Networks, Telecoms, Unified Comms, Security, Cisco, IPVPN, VPN, MPLS, WAN, LAN, BGP, RIP, EIGRP, OSPF ,ISIS, Junior, Cisco, IP, TCP/IP, OSPF, BGP, MPLS, ADSL, DSL, FTTP, FTTH, Fibre, xDSL, Ethernet, NOC, WAN, LAN, IPVPN, VPN, Data, RIP, RIPv2, EIGRP, Routers, Switches, NOC, TMC, NMC, Voice, CCNA, CCNP, CCIP, Cisco, Alcatel-Lucent, ADVA, Juniper. Key Activity: # Provisioning of Core IP, Data & Network Security solutions # Solution implementation & configuration # IP Network implementation # Remote configuration & commissioning # End to end deployment # Change & delivery management # New product deployment # Process management # Governance & Control Overview: The IP Network Engineer will be responsible for the configuration, commissioning, delivery, implementation & documentation of new customer deployments across complex IP WAN network solutions for Core, Internet, IP, Cloud & Data products including IPVPN, MPLS, Security, Firewall & IDA WAN network solutions. Responsibilities: # Provisioning of Core IP, Data & Security solutions for Enterprise customers # Configuration of solutions over IP Internet, Cloud & Managed Cisco Service Provider core networks # Translating customer solution design into robust technical solutions & their deployment # Operational activities including Network configuration & integration of customer equipment # Manage Provide, Change & Cease activity # Customer circuit deliveries & planned outages / changes # Carry out pre & post configuration testing to ensure error free installation (Layers 1, 2 & 3) # Assist with the implementation of new Internet & Cloud based products, systems & processes # Provide an escalation point for engineers requiring technical support # Provide technical representation at customer & project related meetings # Ensure quality assurance is maintained # Maintaining associated customer & network documentation Candidate Profile: Candidates will be considered from a range of backgrounds from IP support to implementation and configuration, through to junior network engineers or telecommunications graduates and candidates with CCNA certifications. Ideally you will have some previous network implementation engineering experience ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator or similar type of technology managed services provider. Your professional or academic experience is likely to include some of the following: # Network delivery for fixed-line WAN telecommunications services & product # IP, Data & Transmission principles & protocols for Network Build # Strong understanding of fixed line WAN products; Cisco, IP WAN, VPN, MPLS, Connectivity, IDA # MPLS & VPN knowledge # Experience with Routing Protocols (BGP, RIP, EIGRP, OSPF, ISIS) # Layer 2/ 3 principles & protocols to across multiple MPLS networks # Direct Internet, IP Transit, Internet Routing, RIPE database, Cisco Routers & Switches, PPP, MLPPP, Ethernet, configuring Cisco, Alcatel & Juniper devices # TCP/IP protocols & services (TCP / UDP, IPSec, VoIP, SNMP, DNS, Radius / TACACS+, BGP, EIGRP, OSPF, ISIS), Transmission fundamentals # IP network provisioning & implementation # Cisco CCNA or CCNP or CCIP or CCDP accreditation It is essential for candidates to currently hold OR be eligible to pass BPSS (Basic Check) and SC level security clearance checks. @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk ....Read more...
Apprentice Bus and Coach Technician
The successful applicant will be working on a range of busses and coaches while learning their trade to a nationally recognised standard. This is an exciting opportunity for an enthusiastic and hardworking person to work in the automotive industry. Due to the UK skills shortage within the automotive sector, you will be the next generation of body shop technicians with the ability to adapt and change. This is great role for someone who is willing to jump start their career! Task to be carried out: Understand the fundamentals of existing and emerging mechanical vehicle design and systems Carry out routine mechanical servicing, planned preventative maintenance and “health checks” Carry out routine servicing Inspect, diagnose and repair braking systems Use diagnostic equipment and software to diagnose and rectify located faults on mechanical components Training:S&B Automotive Academy is a specialist apprenticeship training provider located in Bedminster, Bristol. The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload. Your employer will pay you when you are attending weekly training blocks at S&B. To be considered for this apprenticeship you must have GCSEs, Functional Skills or Key Skills at grade C/4 or above in English and maths (or equivalent), If your grades are below this, we will discuss your options for taking functional skills in maths and/or English. As well as this, predicated grades are accepted, and work experience or knowledge is beneficial but not essential. As a result, you will receive the following: Level 3 Bus and Coach Engineering Technician Apprenticeship Standard Level 2 Functional Skills in maths & English (if required) Training Outcome:We are committed to providing you with all the support and training you need to gain your apprenticeship qualification and to develop your career further with us. As a company we love to help our employees by encouraging them, this could open up even more career opportunities.Employer Description:The North East-based travel operator now owns Procters Coaches in North Yorkshire, Compass Royston Travel, serving Stockton, Middlesbrough and Teesside, Esk Valley Coaches operating in North and East Riding of Yorkshire and Fourway Coaches, which operates across West Yorkshire Procters Coaches was established on April 1st, 1990 in Bedale North Yorkshire and is a family owned business that has grown to be one of the largest coach companies in North Yorkshire. Procters Coaches is a family owned business that has grown to be one of the largest coach companies in North Yorkshire. Kevin Procter previously, worked for his fathers company Procters Taxis in Bedale he started at the young age of 17 as a driver, but had an urge to drive buses. Kevin’s Dad, John retired and offered the business to Kevin, but he was still keen to drive buses and so the taxi company was sold to Kevin’s Uncle who still runs it today. Kevin took the opportunity then with a helping hand from his father and set up Procters Coaches and started with one mini bus and one large coach and so the story began! Procters Coaches is a real family company and many members of the Procter’s family are involved in the business. East Yorkshire became part the Go-Ahead family in the summer of 2018. The company operates regular bus services, in addition to open top and seasonal services along the North Yorkshire Coast.Working Hours :Monday - Friday 08:00 - 16:30 Half hour lunch breakSkills: Attention to detail,Problem solving skills,Initiative ....Read more...
Bodyshop VDA (Darlington)
Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology, working as part of a family?• As part of the wider family, they are looking to bring fresh thinking into their business which will support the transformation into the bodyshop of the future.• They challenge traditional thinking to make them stand apart from competitors.• As such, their panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve processes and the services provided to customers Our client, a well established and reputed accident repair group, is currently looking to recruit an experienced Bodyshop Estimator/VDA. What’s in it for you?• A highly competitive basic salary plus monthly bonuses!• A fantastic team environment• Career development and progression• Training and continual self-development• Sociable working hours MAIN PURPOSE OF ROLE: To carry out estimates as specified by insurers/customers ensuring that the vehicle repair can be carried out efficiently and that by doing so a satisfactory profit margin can be generated. Qualified Staff – Your main tasks will be completed without supervision and include providing direct supervision to non-qualified technicians where applicable. Non-Qualified Staff – Your main tasks will be completed with direct supervision from a qualified Technician. MAIN TASKS: To prepare manual and computerised estimates efficiently and ensure that it conforms to the requirements laid down by the insurance company/customer so that customer care/satisfaction standards are always maintained. Order parts (if applicable) ensuring they are supplied correctly, in full and in time for the vehicle’s arrival, which may include returning parts that are incorrect or not required. You are also required (if applicable) to check whether parts received from the supplier, are genuine, non-genuine or second-hand for suitability, before labelling the parts and locating them for future traceability. To maintain a file of all estimates undertaken making sure that all work that is not automatically authorised is identified. Ensure that any such work does not commence until authorisation is gained, following up on any unauthorised estimates and reporting reasons. Once authorisation has been gained liaise with the body shop personnel and make sure that they understand fully the work to be done as per the estimate. Alternately communicate to the body shop if, by agreement with the insurance company, the vehicle is deemed a “total loss”. To be aware of and adhere to all Health and Safety regulations and policies applicable to your position and working environment. TECHNICAL JOB KNOWLEDGE The level and scope of technical knowledge will be discussed and agreed upon with your manager or team leader. OTHER DUTIES Due to the size and complexity of the establishment, you will undertake any other reasonable tasks or duties that are deemed to be within your capability, as directed by a senior manager of the Group to whom you have a reporting relationship. The successful Vehicle Damage Assessor / Estimator will:- Have previous working experience as a Bodyshop Estimator / Vehicle Damage Assessor- Be experienced in using Audatex or Glassmatix- A full driving licence is Essential- An ATA qualification will aid your application to this Vehicle Damage assessor position. To apply submit your CV or give Varsha a call at Corus Consultancy on 01217288888. WORKING HOURS: Monday to Friday – 8am to 5pm (30mins break) 42.5 hours per week. Location: Darlington If you are looking to refresh your Automotive Career please contact us on 02036913890, we have many Motor Trade Jobs available across the whole of the UK. ....Read more...
IT Apprentice
Your duties and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects Throughout the Apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the roll out of upgrades or new systems or applications For a full list of programme modules visit: velocity-pt.co.uk Training and training location to be confirmed This standard aligns with the following professional recognition: RITTech for 3 Training Outcome: The role offers long term security and the opportunity to progress into a permanent position for the right candidate Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday, between 9.00am - 5.00pm (Breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Aggregate Industries (Cauldon Quarry)- Level 3 Multi-skilled Maintenance Engineering Apprenticeship
Aggregate Industries UK is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact toward a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonization and advanced operational practices. Why should you want to work at Aggregate Industries? We offer:• A structured apprenticeship program in electro-mechanical engineering with a blend of practical and theoretical learning.• A clear pathway for career progression within Aggregate Industries and the wider Holcim Group.• The chance to work on projects at the cutting edge of construction industry innovation.• An opportunity to contribute to the company's sustainability goals and make a positive impact on the environment.• A supportive, inclusive, and collaborative working environment New Opening: Electro-mechanical ApprenticeshipWe are excited to open applications for our Multiskilled Engineering Apprenticeship program, designed to nurture the next generation of electrical engineering talent. This role offers a unique blend of on-the-job training and academic learning, providing an excellent foundation for a successful career in electrical engineering within the construction industry. Based in our state-of-the-art facilities, this is a golden opportunity for individuals passionate about engineering, innovation, and sustainability. Apprenticeship Overview:• Engage in comprehensive training programs combining hands-on experience with academic learning.• Work alongside experienced professionals to gain practical skills in electro-mechanical engineering.• Participate in projects focusing on innovation and sustainability in construction materials and practices.• Support the engineering team in designing, testing, and improving industrial processes and equipment.• Learn about and contribute to our sustainability initiatives, focusing on reducing carbon emissions and enhancing efficiency. Typical Placement can include:• Learning the principles of engineering both academic and practical• Repairing and maintaining electro-mechanical l equipment• Following all relevant Company, Health and Safety & Quality procedures and processes• Repairing and maintaining all site equipment• Installing/altering and repairing electrical distribution and cabling• Working with a team of mechanical fitters, who will teach you how to operate and maintain the full range of equipment• Assisting work managers with electro-mechanical problems at their sites• Reporting any unsafe plant or operations to your line managerTraining:This Level 3 Maintenance and operations engineering technician apprenticeship includes spending 30 weeks in Birmingham in Year 1, on a residential basis, where the travel to Birmingham, accommodation on a half board basis (including breakfast and evening meal) and travel to and from the training facility is paid for by Aggregate. In years 2 and 3, you will attend Make UK on block release, 1 week in every 5, again staying in the hotel and paid for my Aggregate. Training Outcome:Your future is yours to dream and develop. Aggregate offers opportunities to progress into being an mechanical maintenance engineer, then potentially onto being a team leader, manager and even beyond. The opportunities can spread from the site you start at to any site within the Holcim Group (Aggregates' parent company)Employer Description:Aggregate Industries UK is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact toward a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonization and advanced operational practices.Working Hours :Yr 1 - Mon - Thurs 8am - 4.30pm Fri 8am - 12.30pm (at Make UK) When at work at Aggregate, the working hours vary depending on site.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Bodyshop Estimater/VDA (Worcester)
Our client, a well established and reputed accident repair group, are currently looking to recruit an experienced Bodyshop Estimator/VDA.Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology, working as part of a family?• As part of the wider family, they are looking to bring fresh thinking into their business which will support the transformation into the bodyshop of the future.• They challenge traditional thinking to make them stand apart from competitors.• As such, their panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve processes and the services provided to customers What’s in it for you?• A highly competitive basic salary plus monthly bonuses!• A fantastic team environment• Career development and progression• Training and continual self-development• Sociable working hours MAIN PURPOSE OF ROLE: To carry out estimates as specified by insurers/customers ensuring that the vehicle repair can be carried out efficiently and that by doing so a satisfactory profit margin can be generated. Qualified Staff – Your main tasks will be completed without supervision and include providing direct supervision to non-qualified technicians where applicable. Non-Qualified Staff – Your main tasks will be completed with direct supervision from a qualified Technician. MAIN TASKS: To prepare manual and computerised estimates efficiently and ensure that it conforms to the requirements laid down by the insurance company/customer so that customer care/satisfaction standards are always maintained. Order parts (if applicable) ensuring they are supplied correctly, in full and in time for the vehicle’s arrival, which may include returning parts that are incorrect or not required. You are also required (if applicable) to check whether parts received from the supplier, are genuine, non-genuine or second-hand for suitability, before labelling the parts and locating them for future traceability. To maintain a file of all estimates undertaken making sure that all work that is not automatically authorised is identified. Ensure that any such work does not commence until authorisation is gained, following up on any unauthorised estimates and reporting reasons. Once authorisation has been gained liaise with the body shop personnel and make sure that they understand fully the work to be done as per the estimate. Alternately communicate to the body shop if, by agreement with the insurance company, the vehicle is deemed a “total loss”. To be aware of and adhere to all Health and Safety regulations and policies applicable to your position and working environment. TECHNICAL JOB KNOWLEDGE The level and scope of technical knowledge will be discussed and agreed upon with your manager or team leader. OTHER DUTIES Due to the size and complexity of the establishment, you will undertake any other reasonable tasks or duties that are deemed to be within your capability, as directed by a senior manager of the Group to whom you have a reporting relationship. The successful Vehicle Damage Assessor / Estimator will:- Have previous working experience as a Bodyshop Estimator / Vehicle Damage Assessor- Be experienced in using Audatex or Glassmatix- A full driving licence is Essential- An ATA qualification will aid your application to this Vehicle Damage assessor position. To apply submit your CV or give Varsha a call at Corus Consultancy on 01217288888. WORKING HOURS: Monday to Friday – 8am to 5pm (30mins break) 42.5 hours per week. If you are looking to refresh your Automotive Career please contact us on 02036913890, we have many Motor Trade Jobs available across the whole of the UK. ....Read more...
IT Support Apprentice
Your duties and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme. Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the roll out of upgrades or new systems or applications For a full list of programme modules visit: velocity-pt.co.uk Training and training location to be confirmed, further details will be made available at a later date. This standard aligns with the following professional recognition: RITTech for 3 Training Outcome: The role offers long term security and the opportunity to progress into a permanent position for the right candidate Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
ROV & USV Technician
ROV & USV Technician Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. We’ve created a new service line utilising exciting new technology that is designed to reduce our carbon footprint and work sustainably. Our Uncrewed Service Vessel (USV) operators and pilots will work predominantly from our new remote operations centre and our ROV & USV Pilot Technicians will predominantly work on site supporting the technical uptime of the Vessel, ROV and survey equipment. The Role We are seeking technicians who will be responsible for the technical uptime of our electric Remotely Operated Vehicles (eROVs) and USV’s within the European and African region. You will support project mobilisations, equipment installation, equipment calibrations, equipment maintenance and technical fault finding. Therefore, you will get the opportunity to work hands on with the remote equipment underpinning the transition from conventional survey to remote and uncrewed survey. Travel to project sites will be required for maintaining eROV systems, launch and recovery equipment, vessel mounted survey sensors and servicing of the vessel itself ensuring that components are operational to conduct investigation and inspections in accordance with the project deliverables. What does a Remote and Uncrewed career offer: We offer a unique opportunity to cross train and enhance your skillsets. You will be working on hugely exciting and diverse projects as well as being one of the first ROV/USV Pilot Techs to utilise this quickly emerging remote and uncrewed technology. You will work in a stable working environment onshore, be at the forefront of the way the industry is transitioning and gain extensive career and training opportunities both on a national and global level. Who we’re looking for: Previous experience of working as a ROV Pilot Tech, Survey Engineer, or Marine Engineer. Comprehensive understanding of survey equipment as well as project mobilisations and operating planned maintenance systems. Ability to work shift patterns up to 4 weeks in length. What we offer: Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team. Extensive career & training opportunities both nationally and internationally. Competitive salary accompanied by an attractive package including contributory pension scheme Option to lease an electric car. #LI-MM1Apply for this ad Online! ....Read more...
Assistant Accountant Apprenticeship
Forecasting and budgets Contribute to the creation of financial statements, reports, and budgets Perform financial forecasting activities and effectively manage finance systems and software Create and share monthly management reports Developing and implementing business plans to improve cost-efficiency Assist in reviewing monthly budget reports Invoicing and income recovery Create quotes/invoices/credit notes and accurately maintain finance information and processes Assist in monthly billing and other month end tasks Raise rechargeable invoices on Xero and supplier invoicing systems Perform weekly statement runs for all suppliers Streamline and oversee invoicing processes for enhanced efficiency Proactively pursue invoice payments to ensure all invoices are paid on time Proactively pursue all overdue debts, with a dedicated daily approach and escalate overdue invoices to the Managing Director Execute and accurately record financial transactions in a punctual manner Cost control and reconciliation Reconcile bank statements, ensuring precision in financial data. Handle tasks related to accounts payable, accounts receivable, and credit control Prepare tax documents and facilitate filing processes Assist in financial audits and contribute to compliance efforts Deal with all incoming and outgoing financial queries Provide general administrative support to the finance department Collaborate with colleagues to enhance financial processes and systems Build excellent relationships with our clients and suppliers Update company information as required on company CRMs and supplier CRMs Training:You will undertake the “Assistant Accountant” Apprenticeship (an Advanced Apprenticeship in Accounting), with full support from Accountancy Learning as part of their Flexible Apprenticeship Programme. Assessment will be by an “End Point Assessment” and will be graded “Pass” or “Distinction”. This will include two elements: A Professional Discussion. This will include a series of questions allowing you to to display the knowledge and experience you have obtained over your apprenticeship. You will build a Portfolio of reflections and product evidence that will be used for discussion points in the PD A Synoptic Exam. This will include elements you have learnt throughout your studies of the individual AAT Units, and this will contribute towards your end grade You will be prepared for both of these elements by undertaking studies for the AAT (Level 3) Advanced Diploma in Accounting. This will underpin both elements of your “end point assessment”. It is anticipated that your apprenticeship duration will be for 15-18 months. Those with no prior accounting knowledge might be required to first complete their Level 2 Accounts/Finance Assistant Apprenticeship. You will receive support from both the employer, and the training provider, to complete and achieve your Apprenticeship and will be given time to study during the week on a day release basis. As you are working towards a professional qualification, it is also expected that you will continue your studies outside of normal office hours. As you learn more in both the office and in your studies your responsibilities, and the variety of tasks you undertake, are expected to increase. Those with previous relevant qualifications and experience may be considered for a Higher Apprenticeship undertaking the Professional Accounting Technician Standard.Training Outcome:There is a strong progression path for a successful apprenticeship to go on and complete a level 4 apprenticeship afterwards along with continuous development and chances to increase duties and responsibilities within their role.Employer Description:Empro Business Group are a boutique consultancy group Focused on providing consultancy, recruitment, and technology solutions to the built environment sector.Working Hours :Monday - Thursday 8am -5pm Friday 8am - 3pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...
IT Support Apprentice
Your duties and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme. Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the roll out of upgrades or new systems or applications For a full list of programme modules visit: velocity-pt.co.uk Training and training location to be confirmed, further details will be made available at a later date. This standard aligns with the following professional recognition: RITTech for 3 Training Outcome: The role offers long term security and the opportunity to progress into a permanent position for the right candidate Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
IT Support Apprentice
Your duties and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme. Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the roll out of upgrades or new systems or applications For a full list of programme modules visit: velocity-pt.co.uk Training and training location to be confirmed, further details will be made available at a later date. This standard aligns with the following professional recognition: RITTech for 3 Training Outcome: The role offers long term security and the opportunity to progress into a permanent position for the right candidate Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Field Technician Apprentice
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers. Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer. As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including: Running cables Signal level adjustment Making & changing connections Configuring our advanced equiptment Educating customers on everything they need to know about Virgin Media O2 services Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification. Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland. When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work! We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values: • We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be. • We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers. • We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do. An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification! Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you. Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness ....Read more...
Field Technician Apprentice
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers. Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer. As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including: Running cables Signal level adjustment Making & changing connections Configuring our advanced equiptment Educating customers on everything they need to know about Virgin Media O2 services Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised Level 2 Telecoms field operative qualification. As part of this, you may also complete a Level 2 Functional Skills qualification in English and maths if required.Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland. When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work! We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values: • We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be. • We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers. • We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do. An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification! Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you. Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness ....Read more...
Field Technician Apprentice
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers. Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer. As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including: Running cables Signal level adjustment Making & changing connections Configuring our advanced equiptment Educating customers on everything they need to know about Virgin Media O2 services Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification. Training Outcome: This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation. Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland. When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work! We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values: • We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be. • We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers. • We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do. An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification! Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you. Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8.00am to 8.00pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness ....Read more...
Field Technician Apprentice
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers. Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer. As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including: Running cables Signal level adjustment Making & changing connections Configuring our advanced equiptment Educating customers on everything they need to know about Virgin Media O2 services Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification. Training Outcome: This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation. Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland. When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work! We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values: • We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be. • We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers. • We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do. An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification! Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you. Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness ....Read more...
Field Technician Apprentice
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers. Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer. As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including: Running cables Signal level adjustment Making & changing connections Configuring our advanced equiptment Educating customers on everything they need to know about Virgin Media O2 services Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised Level 2 Telecoms field operative apprenticeship standard qualification. This will include Functional Skills in English and maths if required.Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland. When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work! We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values: • We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be. • We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers. • We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do. An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification! Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you. Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness ....Read more...
Field Technician Apprentice
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers. Got a manual driver's licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals - earn a £50 bonus for every new customer. As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including: Running cables Signal level adjustment Making & changing connections Configuring our advanced equipment Educating customers on everything they need to know about Virgin Media O2 services Training:Telecoms Field Operative Level 2. This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification. Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland. When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work! We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values: • We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be. • We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers. • We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do. An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification! Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you. Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness ....Read more...
Field Technician Apprentice
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers. Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer. As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including: Running cables Signal level adjustment Making & changing connections Configuring our advanced equiptment Educating customers on everything they need to know about Virgin Media O2 services Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification. Training Outcome: This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation. Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland. When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work! We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values: • We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be. • We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers. • We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do. An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification! Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you. Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness ....Read more...