Serve as the first point of contact for customers seeking technical assistance.
Perform troubleshooting through diagnostic techniques and pertinent questions.
Determine the best solution based on the issue and details provided by customers.
Walk the customer through the problem-solving process.
Direct unresolved issues to the next level of support personnel.
Provide accurate information on IT products or services.
Follow company procedures and continue to develop and improve these.
Record events and problems and their resolution, follow-up and update customer status and information.
Design, build and supply the solution, to fix the problem or overcome the difficulties the customer is experiencing.
Produce the invoice and charge the customer for the services and products they have received.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:• Learn on-premise and cloud-enabled technologies and services• Learn technical content that aligns to and is relevant to employers and the market• Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification• Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShellTraining Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Employer Description:Are you looking to launch your career in IT? Are you looking to develop with a forward-thinking business? We are seeking a customer-orientated IT Apprentice who loves problem-solving to join our team. You will provide customers with technical support and troubleshooting.
We are a customer-focused IT support company that helps small businesses and end users get the most from their technology. We aim to provide help and support so they can complete the task in front of them painlessly and in the most efficient way possible.Working Hours :All details will be confirmed at interviewSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Position: Sales Manager
Job ID: 3319/1
Location: Home Based
Rate/Salary: £60,000 Plus Car Allowance, Health Insurance, Pension, Bonus and more
Type: Permanent, Full Time
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Sales Manager
Typically, this person will be responsible for growing company sales into an OEM customer base within a fluid transfer market.
HSB Technical’s client is a very established and well-regarded business entity.
Duties and responsibilities of the Sales Manager:
You will: Be responsible for delivering profitable sales growth within the designated OEM customer sets
Development and maintain new and existing customers
Provide specialist technical documentation and assistance for the business on designated product areas by liaising and working with the Technical department
Assesses market competition by comparing the company's product to competitors' products
Identify risks and opportunities related to new customers and partners
Working in conjunction with head office, internal engineering and the product team to develop proposals with an aim of exceeding customer requirements
Provide information for management by preparing short-term and long-term product sales forecasts and special reports and analyses, answering questions and requests
Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules
Bring, introduce and market new products by developing time-integrated plans with sales, marketing, and production.
Attend all relevant sales meetings ensuring that all relevant information from assigned area is available, including customer visit reports, shared calendar, monthly sales reports, order prospect reports, competitor activity reports, forecasts, budgets and other required documentation
Attend and/or participating in trade shows, conferences and other marketing events
Participate in and actively support company initiatives
Qualifications and requirement for the Sales Manager:
UK Drivers Licence as you will cover the UK & Ireland
UK Passport holder as some international travel will be on the cards
This vacancy is being advertised by HSB Technical who have been appointed to act as the recruitment consultancy for this role.....Read more...
Automotive Technical Support
Are you a Vehicle Technician or Automotive Technician or Automotive Electrician looking for an opportunity to use your skills and experience away from the workshop?
Or would you like to move away from the workshop and Automotive sector in a role and pursue a career where your knowledge and skills would be a massive advantage working in a Technical Support role?
Our client is a market leading provider of specialist access and security systems and have an opportunity for someone with good technical knowledge to join their team as a Technical Support Engineer.
As a Technical Support Engineer / Technical Support Executive, you will be responsible for providing both remote and on-site support to our valued customers. Your remote support duties will include handling emails, phone calls, and remote PC login sessions. When remote solutions are not feasible, you will conduct in-depth diagnostics and commissioning of systems on-site.
Location – Essex – Laindon, Chelmsford, Basildon, Romford, Gillingham, Southend On Sea, Ilford, Brentwood
Salary – Up to £35K basic DOE (plus bonus OTE £39K) – 26 days Hols (plus BH 33 days total) – Pension – Mobile Phone / Laptop – Company Credit Card – Personal & Career Development
Key Responsibilities:
Provide remote and on-site technical support to customers, ensuring high levels of customer satisfaction.
Troubleshoot and diagnose technical issues, providing solutions via phone, email, or remote access.
Commission systems installed by customers and resolve any technical challenges encountered on-site.
Collaborate with the sales team to review specifications, conduct site surveys, and prepare accurate quotations.
Maintain clear and concise communication with customers, ensuring they understand the solutions provided.
Foster strong customer relationships by providing exceptional service and technical assistance.
Maintain up-to-date knowledge of technical products and industry trends.
The Ideal Candidate:
Experience in a technical support role, with a strong foundation in troubleshooting and problem-solving.
Automotive Technician, Master Technician or Automotive Electrics.
Strong logical thinking, with the ability to act decisively and under pressure.
Excellent verbal and written communication skills, with the ability to convey technical information clearly to customers.
Experienced providing outstanding customer service and a proactive approach to resolving issues.
Ability to work both independently and in a team environment.
Desirable: Knowledge of electrical voltage and power supply; experience with AutoCAD is advantageous but not essential.
The Next Step:
To apply for this Automotive Technical Support role, get in touch with Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd on 07398 204832 and email your CV
JOB REF: 4208RCB Automotive Technical Support....Read more...
Automotive Technical Support
Are you a Vehicle Technician or Automotive Technician or Automotive Electrician looking for an opportunity to use your skills and experience away from the workshop?
Or would you like to move away from the workshop and Automotive sector in a role and pursue a career where your knowledge and skills would be a massive advantage working in a Technical Support role?
Our client is a market leading provider of specialist access and security systems and have an opportunity for someone with good technical knowledge to join their team as a Technical Support Engineer.
As a Technical Support Engineer / Technical Support Executive, you will be responsible for providing both remote and on-site support to our valued customers. Your remote support duties will include handling emails, phone calls, and remote PC login sessions. When remote solutions are not feasible, you will conduct in-depth diagnostics and commissioning of systems on-site.
Location – Essex – Laindon, Chelmsford, Basildon, Romford, Gillingham, Southend On Sea, Ilford, Brentwood
Salary – Up to £35K basic DOE (plus bonus OTE £39K) – 26 days Hols (plus BH 33 days total) – Pension – Mobile Phone / Laptop – Company Credit Card – Personal & Career Development
Key Responsibilities:
Provide remote and on-site technical support to customers, ensuring high levels of customer satisfaction.
Troubleshoot and diagnose technical issues, providing solutions via phone, email, or remote access.
Commission systems installed by customers and resolve any technical challenges encountered on-site.
Collaborate with the sales team to review specifications, conduct site surveys, and prepare accurate quotations.
Maintain clear and concise communication with customers, ensuring they understand the solutions provided.
Foster strong customer relationships by providing exceptional service and technical assistance.
Maintain up-to-date knowledge of technical products and industry trends.
The Ideal Candidate:
Experience in a technical support role, with a strong foundation in troubleshooting and problem-solving.
Automotive Technician, Master Technician or Automotive Electrics.
Strong logical thinking, with the ability to act decisively and under pressure.
Excellent verbal and written communication skills, with the ability to convey technical information clearly to customers.
Experienced providing outstanding customer service and a proactive approach to resolving issues.
Ability to work both independently and in a team environment.
Desirable: Knowledge of electrical voltage and power supply; experience with AutoCAD is advantageous but not essential.
The Next Step:
To apply for this Automotive Technical Support role, get in touch with Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd on 07398 204832 and email your CV
JOB REF: 4208RCB Automotive Technical Support....Read more...
Automotive Technical Support
Are you a Vehicle Technician or Automotive Technician or Automotive Electrician looking for an opportunity to use your skills and experience away from the workshop?
Or would you like to move away from the workshop and Automotive sector in a role and pursue a career where your knowledge and skills would be a massive advantage working in a Technical Support role?
Our client is a market leading provider of specialist access and security systems and have an opportunity for someone with good technical knowledge to join their team as a Technical Support Engineer.
As a Technical Support Engineer / Technical Support Executive, you will be responsible for providing both remote and on-site support to our valued customers. Your remote support duties will include handling emails, phone calls, and remote PC login sessions. When remote solutions are not feasible, you will conduct in-depth diagnostics and commissioning of systems on-site.
Location – Essex – Laindon, Chelmsford, Basildon, Romford, Gillingham, Southend On Sea, Ilford, Brentwood
Salary – Up to £35K basic DOE (plus bonus OTE £39K) – 26 days Hols (plus BH 33 days total) – Pension – Mobile Phone / Laptop – Company Credit Card – Personal & Career Development
Key Responsibilities:
Provide remote and on-site technical support to customers, ensuring high levels of customer satisfaction.
Troubleshoot and diagnose technical issues, providing solutions via phone, email, or remote access.
Commission systems installed by customers and resolve any technical challenges encountered on-site.
Collaborate with the sales team to review specifications, conduct site surveys, and prepare accurate quotations.
Maintain clear and concise communication with customers, ensuring they understand the solutions provided.
Foster strong customer relationships by providing exceptional service and technical assistance.
Maintain up-to-date knowledge of technical products and industry trends.
The Ideal Candidate:
Experience in a technical support role, with a strong foundation in troubleshooting and problem-solving.
Automotive Technician, Master Technician or Automotive Electrics.
Strong logical thinking, with the ability to act decisively and under pressure.
Excellent verbal and written communication skills, with the ability to convey technical information clearly to customers.
Experienced providing outstanding customer service and a proactive approach to resolving issues.
Ability to work both independently and in a team environment.
Desirable: Knowledge of electrical voltage and power supply; experience with AutoCAD is advantageous but not essential.
The Next Step:
To apply for this Automotive Technical Support role, get in touch with Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd on 07398 204832 and email your CV
JOB REF: 4208RCB Automotive Technical Support....Read more...
Position: Assistant Technical Advisor
Job ID: 1237/53
Location: Gravesend
Rate/Salary: £34,478
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Assistant Technical Advisor
Typically, this person will support the environment team in planning and working in the field to complete technical tasks and environmental surveys.
HSB Technical’s client is a very established and well-regarded business entity.
Duties and responsibilities of the Assistant Technical Advisor:
Assist technical leads with various project tasks on an ad-hoc basis.
Support data collection, surveys, and fieldwork, including rapid litter appraisals, river condition surveys, and air quality monitoring data collection, as required.
Assist in coordinating administrative tasks for various projects within the environmental portfolio, including general directions and byelaws
Manage the Environment team’s shared inbox, allocating tasks such as river works licensing, planning applications, external queries, and internal requests.
Collaborate with leads to provide timely and accurate guidance on river works licenses, dredging applications, and internal projects for PLA teams.
Lead the provision of accurate advice on low-risk and temporary river works license applications.
Qualifications and requirement for the Assistant Technical Advisor:
Good understanding of river and estuary ecosystems and able to travel the length of the Thames.
Experience with the consenting process for marine infrastructure projects
Experience with assessments under the Water Framework Directive or Habitat Regulations (highly desirable)
Degree level (or equivalent) education in an environmental field.
Solid understanding of environmental considerations, particularly in water quality, air quality, or ecology
Experience providing technical advice and coordinating projects
This vacancy is being advertised by HSB Technical who have been appointed to act as the recruitment consultancy for this role.....Read more...
The Company:
A world leading medical devices manufacturer with a small family feel
A rapidly growing orthopaedic implant sales company
A fantastic career opportunity
Benefits of the Clinical Support Specialist
£35k-£45k Basic Salary
Bonus
Company Car
All other benefits
The Role of the Clinical Support Specialist
Our client is one of the leading manufacturer of orthopaedic implants. Due to the success the sales team is having in the London region they are looking for a Clinical Support Specialist
The main element of the role is to support, train theatre staff and assist in cases.
Supporting 3 sales reps in the London area (Within the M25)
Checking implants, doing audits within the NHS and private hospitals.
This is surgery products for the hips, knees, shoulders that are mainly implants. - Both primary & revision surgery
Liaising & supporting orthopaedic surgeons, consultants, nurses.
Ensuring that business is retained as they have some big contracts in the London region (Most of the work is around the Central London/East London region with some work going out as far as Kent)
The ability to manage your own work load within the hospitals
The Ideal Person for the Clinical Support Specialist
It is all about drive and motivation, there is a lot that the company can offer but must be earned by hard work and determination to achieve goals.
Someone with a couple of years working as a clinician (e.g. ODP, Scrub Nurse, Physio, Theatre Nurse, ODA) wanting a step up and is extremely passionate about orthopaedics that has that get up and go.
The ideal candidate will already be working as a clinical support specialist in orthopaedics
Must have a goal of breaking into medical sales as this is the progression ahead.
Strong people skills.
Strong communication/presentation skills.
If you think the role of Clinical Support Specialist is for you, apply now!
Consultant: Rio Barclay
Email: riob@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:
Offer comprehensive structural support requirements across the Building and Civil Engineering sector
Have a portfolio of products which are designed to provide safe, simple cost-effective solutions
Manufacturing is carried out in house from high grade steels
As a business, they are constantly investing and in consultation with their customers, to ensure their products meet the demands of today’s construction industry.
The Role of the Technical Sales Representative- Structural Support
Selling the rental of Structural Support Solutions to demolition, specialist and tier 1 contractors throughout South West and South Wales.
The Technical Sales Representative will have a regional depot and support staff to ensure the timely delivery of products to customers.
In addition, the Technical Sales Representative will work with colleagues in the area and share leads with each other to ensure continuity in expertise.
As the Technical Sales Representative you will deliver profitable growth through the development of new business and growing existing business.
You’ll manage your sales pipeline through effective scheduling and ensuring you’re identifying and personally managing key projects and customers within your territory.
To work jointly with colleagues across the range of functions to ensure the highest level of customer service is provided on a consistent basis.
Joining a growing team of Technical Sales Representatives for Structural Support Solutions, you’ll be covering the South West and South Wales.
Benefits of the Technical Sales Representative
£30k-£35k Basic Salary
Uncapped OTE (paid monthly in arrears)
Company Car + Fuel card
Pension scheme
Life Assurance
The Ideal Person for the Technical Sales Representative
Will have experience in a field sales role within the construction sector and be able to plan their diary/time effectively.
The ideal Technical Sales Representative will be hungry, tenacious, and have a can do attitude.
As the Technical Sales Representative, you’ll be confident winning new business and managing existing accounts.
Will want to join a business which will provide training, development and career prospects.
Must have a full driving licence.
If you think the role of Technical Sales Representative is for you, apply now!
Consultant: Sarah Dimmock
Email: sarahd@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Taking bookings for vehicles
Dealing with customer enquiries by phone and email
Ordering and organisation of car parts
General administration tasks to support the business
Training:You will be completing a Level 3 Business Admin apprenticeship and will attend Newcastle College one day per week.Training Outcome:Upon completion of this apprenticeship, there may be an opportunity for a full-time job.Employer Description:The original Volkswagen Audi Group specialist in the North East of England. The only specialist to have all the required diagnostic equipment and specialist tooling purchased directly from the manufacturer. Access to all key programming, software updates, component protection, latest current flow diagrams and workshop repair manuals, as well as campaigns and technical product information. We have extensive product knowledge of over 25 years, allowing us to see almost every problems and issues there are to see!Working Hours :8.30am - 5.30pm Monday - Friday, ½-hour lunchSkills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working....Read more...
Troubleshooting and Repairs: Conducting minor repairs and resolving technical issues
System Checks: Factory default and BIOS resets, verifying Autopilot isn’t assigned to an account, and testing laptop keyboards, touchscreens, and screens for dead pixels and pressure marks
Inventory Management: Adding items to stock using our ERP system
Shipping: Packaging goods for delivery to customers
Collaboration: Working with the team leader and manager to resolve issues and keeping them informed on progress
Cross-Departmental Work: Gaining experience in other departments, such as engineering, quality control, and customer support. This includes configuring, updating, and adding Windows to devices, handling RMAs, and ensuring a clear audit trail
Policy Adherence: Following company policies such as equality and diversity, health and safety, and data protection
Training:Why choose our Azure Cloud Support Specialist Apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and serviceS
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell
Training Outcome:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks
Employer Description:1st Technologies is a global leader in refurbished IT hardware, supplying high-quality equipment to trade, wholesale, the public sector, and customers through our e-commerce website. We're passionate about sustainability and delivering excellent customer service.
We’re currently seeking a dedicated and enthusiastic Apprentice IT Hardware Technician to join our team in Ribchester. This is a fantastic entry-level opportunity for a hobbyist passionate about IT hardware or someone looking to start their career in the IT industry.Working Hours :All details will be confirmed at interviewSkills: IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Receive incoming technical support incidents, requests and changes from internal / external customers, capturing full details of their issues/requirements into the incident management system
Provide updates and ensure ongoing customer communication is maintained in relation to the above.
Resolution of incidents ranging from simple password resets to complex server queries.
Escalation of issues to senior team members as necessary.
Work with other internal teams in meeting project objectives, from inception, to delivery, and ongoing support.
Training:Why choose our Cloud Network Specialist Apprenticeship?
QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues.
Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services.
QA’s Cloud Network Specialist Level 3 Apprenticeship programme enables the Apprentice to:
Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking
Learn about core networking principles, including network addressing, cloud, virtualisation and security
Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures
Train with QA – the largest and leading provider for both Microsoft and AWS training
Learn technical content that aligns to, and is relevant to, employers and the market
Learn about DevOps methodologies and the fundamentals of databases and data migration
Tools and technologies learned:
Learners will learn to use Microsoft Azure, AWS and Google Cloud.
Training Outcome:
90% of QA Apprentices secure permanent employment after completing their Apprenticeship: this is 20% higher than the national average.
Progression to more senior opportunities could be available upon successful completion of the apprenticeship.
Employer Description:Adaptive Care, part of the CLB Group, is a leading provider of acoustic monitoring solutions and healthcare technologies, serving care homes across the UK and the NHS. Our innovative solutions contribute to resident and patient safety and well-being, making a positive impact on healthcare facilities and the lives of residents and patients.Working Hours :All details will be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
The Role: This program will provide you exposure to GBG customers with tasks involving, but not limited to:
Arranging and managing equipment installations with customers both on-site and remotely
Resolving IT hardware issues replacing PC components and OS re- installations
Testing and evaluating new software updates before release to clients
Support Sales teams with any technical support requests
Developing DIY skills to support hardware installations such as using power tools, wall plugs, wall mounts etc.
Stock management and ordering
Don't worry if this seems out of reach – we will ensure that you will be equipped to succeed in all these tasks and more!Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure fundamentals qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learnt: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. There is potentially an opportunity for a full time role at the end of the apprenticeship.Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Perks / Benefits:
26 days holiday plus Bank Holidays, rising by one day with each year completed up to 29 days
You get your birthday off
Social team events
Holiday purchase
Medical insurance
Employer Description:GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions.
With over 30 years’ experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify and verify customers and locations, protecting everyone, everywhere from fraud.Working Hours :All details will be confirmed at interview.Skills: IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
The Job
The Company:
• International Medical Devices business
• Excellent reputation for quality and service
• A business which invests in their employees
• Progressive business
The Role of the Clinical Specialist
• Field based role visiting hospitals throughout the UK
• Providing clinical support and expertise to surgeons, clinicians and theatre staff
• Visiting theatre departments mainly but there’s business to look after in critical care and other departments
• Conducting reviews of customer inventory
• Leading trials
• Rolling out new products
• Identifying opportunities to introduce new products to existing accounts.
Benefits of the Clinical Specialist
• £35-45k basic, Bonuses
• Company Car/allowance
• Pension
• Company Car/Car Allowance
• Pension
• 25 days holiday + bank holidays
The Ideal Person for the Clinical Specialist
• Will have some clinical or sales experience in the Operating Theatre environment
• A relationship builder who can challenge and influence the customer
• Someone who is confident to provide training and clinical support
• Someone who is commercially minded and wants to progress their career with a business on the up.
• Someone happy with extensive travel and overnight stays
• Happy to look at a more junior person who is looking to cut their teeth in this role.
If you think the role of Clinical Specialist is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Position: HR Assistant
Job ID: 187/163
Location: Wroxham
Rate/Salary: £24,000 – £26,000 Pro Rata+ Great Benefits
Type: Part time (24 hours a week, ideally across 3 days week)
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: HR Assistant
Typically, this person will assist the HR Manager, based out of the Wroxham site – working on all HR and recruitment related tasks.
HSB Technical’s client is a very established and well-regarded business entity.
Duties and responsibilities of the HR Assistant:
Assist with the on-boarding and off-boarding of staff
Keep the HR Platform update to date
Keep an eye on and action items within the HR mailbox
Mange absences
Support with events onsite
Qualifications and requirement for the HR Assistant:
Extensive administrative background
Experience being an admin of HR Systems is desirable
Knowledge of Microsoft packages such as Word, Excel, Office
Current UK Driver’s License
On occasion travel to other Norfolk/Suffolk sites and other UK sites
This vacancy is being advertised by HSB Technical who have been appointed to act as the recruitment consultancy for this role.....Read more...
An exciting new job opportunity has just become available for a Technical Field Sales Engineer – Embedded Computing, which can be based UK wide.
This role will cover UK and Ireland for Embedded Computing products for a well-established company, who are based in Wokingham, Berkshire. You will be responsible for identifying new customers and growing the existing customer base within the territory to increase product sales in line with budgeted sales targets, as well as building and maintaining long-term relationships with both new and existing customers.
Responsibilities for the Technical Field Sales Engineer - Embedded Computing - UK wide
Produce and implement a profitable Sales Strategy for growth across the UK and Ireland.
Prepare and present proposals, including technical specifications, pricing, and delivery schedules to win business and build customer satisfaction.
Build and develop strong customer relationships by understanding needs and requirements.
Educate clients and colleagues about the products, best use, practice and application.
Provide ongoing support, address any issues or concerns proactively.
Skills & Experience for the Technical Field Sales Engineer - Embedded Computing- UK wide
Experience selling specialist rugged computing systems such as embedded computing platforms, racking systems, cabinets and enclosures
Experience selling to sectors including defence, aerospace and transportation markets
Electronics Industry experience either with Distribution or Original Equipment Manufacturers (OEM’s)
APPLY NOW! For the Technical Field Sales Engineer - Embedded Computing - UK Wide, by sending a cover letter and CV to TDrew@redlinegroup.Com or call 01582 878848 or 07961 158762.....Read more...
Our client is seeking a skilled ServiceNow Technical Consultant to join their team. In this role, you’ll configure, develop, and optimise ServiceNow solutions to meet business needs. Working closely with stakeholders, you’ll translate requirements into scalable technical implementations.Languages: Dutch, English (required)Key Responsibilities
Develop and implement ServiceNow solutions tailored to business requirements.Configure and customise ServiceNow modules, ensuring optimal functionality and performance.Collaborate with stakeholders to gather requirements and provide technical expertise.Integrate ServiceNow with third-party systems and enterprise applications.Maintain technical documentation, including development standards and best practices.Support platform upgrades, troubleshooting, and continuous improvements.Stay up to date with the latest ServiceNow features and innovations.
Requirements
Proven experience as a ServiceNow Developer or Technical Consultant.Strong expertise in ServiceNow configuration, scripting, and workflows.Fluency in Dutch (required).Experience with ITSM, ITOM, HRSD, or other relevant modules.Knowledge of JavaScript, REST/SOAP APIs, and integrations.Excellent problem-solving and communication skills.ServiceNow Certified Implementation Specialist (CIS) or Certified Application Developer (CAD) is preferred but not essential.
What’s on Offer
Competitive salaryHybrid work model with a mix of remote work and office presenceCareer growth opportunities with ongoing training and certificationsA collaborative and supportive team environment
If you’re ready to advance your ServiceNow career, apply today.....Read more...
Owning all IT related issues - Raising/ closing tickets.
Working within a large multi-disciple, multi-site team.
Hardware support focused on Break/Fix Incident resolution, problem management and process/service improvement.
Travelling between sites will be necessary and apart of your duties.
Training:You'll be completing a Level 3 Information communications technician apprenticeship standard, including Functional Skills if required, through the Azure Cloud Support Specialist programme.
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:• Learn on-premise and cloud-enabled technologies and services.• Learn technical content that aligns to and is relevant to employers and the market.• Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification.• Get an introduction to Windows, Linux and PowerShell.
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Employer Description:TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
Gain exposure to innovative technology - Be part of an exciting team who challenge themselves every day and gaining access to endless learning opportunities.
Seeking an apprentice to join our Hardware support team in Plant Floor & Engineering sites.Working Hours :All details will be confirmed at interviewSkills: IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Position: Field Service Engineer (Electrical) - RF / Navigation
Job ID: 1237/51
Location: Kent
Rate/Salary: 70,615
Type: Permanent, Full Time
Benefits: Fantastic Benefits with this prestigious business
1 in 4 Weekends on-call - On call salary uplift
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Field Service Engineer (Electrical) - RF / Navigation
Typically, this person will work in a team of 4 - focusing on RADAR, VHF, RF and microwave. This person will ensure the existing assets are regularly maintained and assist with guiding the planning, installation and support for our ambitious replacement and upgrade programme.
HSB Technical’s client is a very established and well-regarded business entity.
Duties and responsibilities of the Field Service Engineer (Electrical) - RF / Navigation:
You will be part of a team who ensure the continuous functionality of all navigation systems sensors including, but not limited to radar transceivers, antenna and associated gearboxes, radios, AIS base stations, microwave links, CCTV, warning lights, tide gauges and meteorological sensors to enable the port to operate safely.
Diagnose and resolve faults, including complex technical issues, across the full range of sensors in a professional and timely manner.
Escalate issues promptly to appropriate colleagues / managers and ensure actions taken are logged, root causes are investigated and understood, and future requirements are captured.
Install, monitor, and maintain equipment relating to the navigation systems sensor estate.
Contribute to the development and creation of maintenance and replacement plans for in-field equipment.
Research and specify replacement equipment and assist with the procurement and assessment of new equipment, services and / or systems.
Project manage equipment replacement projects or provide a significant contribution as a key member of a project team.
Create, update and maintain technical documentation, change control, approval and asset records.
Create and update required safety documentation such as risk assessments, method statements, COSHH assessments etc.
Undertake training and development to maintain specialism in in-field sensors and act as a specialist in multiple areas of the navigation systems’ sensor estate.
Qualifications and requirement for the Field Service Engineer (Electrical) - RF / Navigation:
Either a degree in an electronic engineering or related discipline OR time served.
Minimum 5 years’ hands on experience in a comparable role or setting.
Thorough knowledge, understanding and application of related H&S regulations e.g., PUWER, LOLER, Working at Height, COSHH.
Thorough knowledge and understanding of the risks and relevant mitigations associated with the work of the team e.g., WaH, EMF and other hazards.
Knowledge, understanding and application of relevant cyber security principles as a minimum Cyber Essentials.
Full driving licence.
This vacancy is being advertised by HSB Technical who have been appointed to act as the recruitment consultancy for this role.....Read more...
Company Overview
The company is the world’s number-one independent manufacturer of lubricants and speciality products.
It serves industries including automotive, energy, manufacturing, pharmaceutical, food, steel, and aerospace.
As a progressive organisation, it prioritises the development of its people to drive success.
It maintains a strong commitment to customer service and technical excellence.
Role Overview
The company is looking for an experienced Product Manager – Industrial Division to manage its industrial lubricant portfolio. This role is focused on product lifecycle management, market analysis and sales support.
Managing two product management assistants and working closely with the industrial sales & technical management team.
Developing the core product range to align with market demand, including new product launches and removals.
Researching market trends to establish appropriate pricing strategies.
Forecasting sales patterns to maintain optimal stock levels and minimise shortages.
Reducing excess and redundant stock to improve efficiency.
Reporting on product range performance, SKU management, and profitability.
Providing technical and commercial support to field-based sales teams.
Coordinating with R&D, production, marketing and global product management teams.
Overseeing product lifecycle management, including customer feedback and continuous improvement initiatives.
Supporting the marketing team on campaign projects targeting specific markets.
Ideal Candidate
Degree-level education with at least three years of experience in industrial product management.
Strong technical and commercial acumen with experience in manufacturing.
Understanding of the industrial marketplace and its key players.
Excellent written and verbal communication skills for internal and external interactions.
Structured analytical approach with strong attention to detail.
Proficiency in data analysis, proposal creation and delivering professional presentations.
Self-motivated with strong project management and leadership skills.
Experience with SAP is desirable but not essential.
If you believe you are the right fit for this Product Manager – Industrial Division role, apply now!
Consultant: Joshua Cumming
Email: joshuac@otrsales.co.uk
Tel: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target Recruitment
On Target Recruitment is a specialist agency that focuses on placing high-calibre candidates in Sales, Technical, and Commercial roles across multiple industries, including Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions. With a deep understanding of market trends and industry demands, our consultants are experts....Read more...
Service Engineer
Are you an experienced Service Engineer with a passion for technical problem-solving, who can also provide good customer service and advise?
We are looking for a Service Engineer to join our team, supporting the maintenance, repair, and calibration of specialist automotive air conditioning recharging machines.
This Service and Maintenance Engineers role would ideally suit a mechanic, vehicles technician or Technical Maintenance Engineer or Air Conditioning Engineer / Refrigeration Engineer who would like to put their technical skills to use to follow a different career path.
You will be joining a well-established business with an international reach but has a warm team orientated vibrant family feel.
Location: Birmingham, Coventry, Derby, Milton Keynes, Swindon, Northampton, Gloucester
Salary: £Negotiable DOE – Pension – Company Vehicle – Mobile Phone – 22 days Hols (plus BH 29 days total) – Remote
Key Responsibilities:
Be an experienced Service Engineer / Maintenance Engineer.
Experience Servicing and Repairing Garage Equipment, Machinery etc will be an advantage.
Be able to Service, calibrate, and repair company products.
Complete job sheets, including customer details, issues found, work carried out, and spare parts used.
Liaise with the Aftersales Support team on service and repair requests, providing timely feedback and updates.
Assist with in-house service and repair work for the AC machinery equipment range and diagnostic tools during quieter periods.
Support the sales team with product installations and deliver basic product training to end-users, as required.
Offer technical and product support to customers regarding equipment.
Proficient technical knowledge of automotive systems, ideally vehicle diagnostics and AC units.
Proficient in Microsoft Office and general computer use.
The Next Step:
To apply for this Service Engineers role please send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832.
JOB REF: 4180RCD Service Engineer....Read more...
Service Engineer
Are you an experienced Service Engineer with a passion for technical problem-solving, who can also provide good customer service and advise?
We are looking for a Service Engineer to join our team, supporting the maintenance, repair, and calibration of specialist automotive air conditioning recharging machines.
This Service and Maintenance Engineers role would ideally suit a mechanic, vehicles technician or Technical Maintenance Engineer or Air Conditioning Engineer / Refrigeration Engineer who would like to put their technical skills to use to follow a different career path.
You will be joining a well-established business with an international reach but has a warm team orientated vibrant family feel.
Location: Birmingham, Coventry, Derby, Milton Keynes, Swindon, Northampton, Gloucester
Salary: £Negotiable DOE – Pension – Company Vehicle – Mobile Phone – 22 days Hols (plus BH 29 days total) – Remote
Key Responsibilities:
Be an experienced Service Engineer / Maintenance Engineer.
Experience Servicing and Repairing Garage Equipment, Machinery etc will be an advantage.
Be able to Service, calibrate, and repair company products.
Complete job sheets, including customer details, issues found, work carried out, and spare parts used.
Liaise with the Aftersales Support team on service and repair requests, providing timely feedback and updates.
Assist with in-house service and repair work for the AC machinery equipment range and diagnostic tools during quieter periods.
Support the sales team with product installations and deliver basic product training to end-users, as required.
Offer technical and product support to customers regarding equipment.
Proficient technical knowledge of automotive systems, ideally vehicle diagnostics and AC units.
Proficient in Microsoft Office and general computer use.
The Next Step:
To apply for this Service Engineers role please send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832.
JOB REF: 4180RCD Service Engineer....Read more...
As the AV Operations Director you will be tasked with overseeing the planning, execution, and delivery of high end residential AV projects, maintaining exceptional quality and end client satisfaction. This leadership position will see you focusing on strategy, operational efficiency, and enabling the technical AV teams to excel in their specialist areas of project integration. The position demands a dynamic leader to inspire teams, foster innovation, and align operations with strategic goals of the company. The company are a small specialist residential systems integrator who are looking for someone to grow with the company.
Overview:
• Strategic Leadership: Develop and implement operational strategies to support growth and maintain the company’s reputation.
• Team Management: Lead, mentor, and support engineering and project teams, fostering accountability and high performance.
• Project Oversight: Ensure timely, budget-conscious delivery of high value AV projects, upholding top standards.
• Operational Excellence: Drive continuous improvement and adherence to best AV practices.
• Client Engagement: Build strong client relationships, acting as a senior contact to ensure satisfaction and resolve escalations.
• Quality Assurance: Enforce high standards of AV standards, ensuring teams deliver superior results.
• Resource Management: Optimise resource allocation, scheduling, and budgeting.
• Compliance and Safety: Ensure operations comply with regulations and safety standards. Required Skills and Experience
• 8-10 years of experience in high-end Residential AV systems, with 5+ years in senior leadership.
• Strong knowledge of Crestron, Savant, Control4, Lutron, KNX.
• Exceptional team leadership skills with a history of building and inspiring high-performing teams.
• Excellent client-facing skills with the ability to establish long-term relationships.
• Comprehensive understanding of project workflows, deliverables, and technical specifications.
• A high level of attention to detail and the ability to instil the same in your teams.
This position will be a mix of office based and on clients sites in London and the surrounding home counties so please be aware this is not hybrid or WFH. If you bring a wealth of residential experience and now seek a new position for 2025 please send your full technical CV asap that clearly outlines your skills and experiences.
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV
AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL CEDIA OPS OPERATIONS DIRECTOR INTEGRATION INSTALLATION BESPOKE HOME CINEMA AUTOMATION CRESTRON LUTRON CONTROL4 SAVANT LONDON SURREY BERKS BERKSHIRE HERTS HERTFORDSHIRE....Read more...
The Company:
• Established for over 15 years
• Seeing good growth levels
• Great career opportunity
The Role of the Product Specialist
• As the new Product Specialist, you will be responsible for selling into Hospitals, Central Services, social services, loan stores, TVN's. specialist nurses, beds management etc.
• Products are mainly beds & mattresses but they also have slings and hoists, slide sheets, surfaces, moving and handling equipment.
• A strong knowledge of their target markets is preferable, namely organisations operating within the NHS acute and community sectors as well as community equipment services.
• To generate sales through product promotions, training and participation in clinical reviews and trials and CPD events
• Covering the M4 Corridor including South Wales
Benefits of the Product Specialist
• £37k-£42k
• £8k Annual Bonus
• Company Van
• Pension
• Healthcare
• 22 Annual Leave
The Ideal Person for the Product Specialist
• An understanding of NHS Acute and Community sectors, CES and OT
• Able to demonstrate key selling skills.
• The ability to demonstrate products
• Able to demonstrate sales planning and territorial management
• Able to present at mid management level
• Any vocational qualifications within healthcare
• Enthusiastic and able to embrace change
• Disciplined and organised
• Able to work within a physically demanding route to sale environment
• Positive and energetic attitude to achieve and exceed
• Able to work as a support function within a team
• Able to respond spontaneously and work independently
If you think the role of Product Specialist is for you, apply now!
Consultant: Rio Barclay
Email: riob@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Technical Trainer
We are looking for a Technical Trainer ideally with experience in training staff on a range of garage equipment to join a dynamic and fast-growing company at the forefront of the automotive aftermarket specialist equipment sector.
They are dedicated in delivering exceptional technical training to our distribution network, end-users, and internal teams. As Technical Trainer, you will play a key role in ensuring our staff receive high-quality training and support, helping them excel in working with systems such as vehicle diagnostics, vehicle air-conditioning systems, and more.
Ideal Location – Lancashire – Nelson, Burnley, Blackburn, Skipton, Clitheroe, Colne, Brierfield, Whitworth
Salary - Basic Circa 35K + Pension + 22 days Hols (plus BH 29 days total)
Key Responsibilities:
Deliver training courses to distributors, end-users, and internal staff, ensuring quality instruction at all accredited levels.
Oversee examinations in collaboration with a dedicated training administrator.
Ensure a safe, healthy, and engaging learning environment for all trainees.
Oversee company accreditation with the IMI Awards and ensure all training practices comply with the IMI risk and compliance standards.
Design, develop, and update training materials, courses, and modules that align with business needs, market requirements, and company Code of Ethics.
Act as the first point of contact for all technical queries and support the CompanyEDU and Sales team with customer training inquiries.
Handle candidate registrations, assessment results, certificate claims, and any amendments within the IMI Awards portal.
Collaborate with the training administrator and other departments to organize materials, locations, and travel arrangements for training sessions.
Regularly review and update policies and procedures to ensure compliance and understanding across the team.
Experience in the automotive industry, including vehicle diagnostics and air-conditioning systems is highly desirable.
Ideally be IMI registered with the relevant accreditation to educate the general public.
Ideally hold a valid refrigerant handling (F-Gas) certificate and a valid driver’s license.
The Next Step:
If you’re interested in this Technical Trainer role, please forward your CV to Robert Cox at Glen Callum Associates Ltd on or phone him on 07398 204832
Job Ref: 4194RC – Technical Trainer....Read more...
Technical Trainer
We are looking for a Technical Trainer ideally with experience in training staff on a range of garage equipment to join a dynamic and fast-growing company at the forefront of the automotive aftermarket specialist equipment sector.
They are dedicated in delivering exceptional technical training to our distribution network, end-users, and internal teams. As Technical Trainer, you will play a key role in ensuring our staff receive high-quality training and support, helping them excel in working with systems such as vehicle diagnostics, vehicle air-conditioning systems, and more.
Ideal Location – Lancashire – Nelson, Burnley, Blackburn, Skipton, Clitheroe, Colne, Brierfield, Whitworth
Salary - Basic Circa 35K + Pension + 22 days Hols (plus BH 29 days total)
Key Responsibilities:
Deliver training courses to distributors, end-users, and internal staff, ensuring quality instruction at all accredited levels.
Oversee examinations in collaboration with a dedicated training administrator.
Ensure a safe, healthy, and engaging learning environment for all trainees.
Oversee company accreditation with the IMI Awards and ensure all training practices comply with the IMI risk and compliance standards.
Design, develop, and update training materials, courses, and modules that align with business needs, market requirements, and company Code of Ethics.
Act as the first point of contact for all technical queries and support the CompanyEDU and Sales team with customer training inquiries.
Handle candidate registrations, assessment results, certificate claims, and any amendments within the IMI Awards portal.
Collaborate with the training administrator and other departments to organize materials, locations, and travel arrangements for training sessions.
Regularly review and update policies and procedures to ensure compliance and understanding across the team.
Experience in the automotive industry, including vehicle diagnostics and air-conditioning systems is highly desirable.
Ideally be IMI registered with the relevant accreditation to educate the general public.
Ideally hold a valid refrigerant handling (F-Gas) certificate and a valid driver’s license.
The Next Step:
If you’re interested in this Technical Trainer role, please forward your CV to Robert Cox at Glen Callum Associates Ltd on or phone him on 07398 204832
Job Ref: 4194RC – Technical Trainer....Read more...