Customer Support Specialist
Location: Brackley, Northamptonshire
Salary: Competitive + Benefits
Job Type: Full-time, Permanent
Customer Support Specialist – Electronics | Technical Support | Brackley
Our client, an innovative and growing electronics company based in Brackley, is looking to recruit an experienced Customer Support Specialist with a strong electronics background to lead their small technical support team.
This is a hands-on technical customer support role ideal for someone with experience in electronic diagnostics, fault finding, product testing and technical troubleshooting who enjoys working directly with customers. You will act as the primary technical contact for customers while also supervising a small support team, ensuring high service standards and efficient resolution of technical enquiries.
This role offers an excellent opportunity for an electronics professional looking to step into a leadership position within a dynamic engineering environment.
Key Responsibilities
Lead, mentor and support a team of two customer support representatives
Act as the main escalation point for complex technical customer queries
Provide technical product support via phone and email
Diagnose and troubleshoot electronic products and systems
Carry out fault finding, electronic diagnostics and technical investigations
Interpret electronic schematics, technical drawings and documentation
Coordinate product returns, repairs and testing procedures
Conduct or oversee bench testing of electronic units
Collaborate with engineering and production teams to resolve recurring product issues
Maintain accurate records of customer interactions, faults and technical resolutions
Support continuous improvement of customer support processes
Skills & Experience Required
Background in electronics (qualification or hands-on industry experience)
Strong understanding of electronic principles including analogue and digital circuits
Experience diagnosing and testing electronic products or systems
Ability to use test equipment such as multimeters, oscilloscopes and power supplies
Experience reading and interpreting electronic schematics and technical documentation
Previous experience in technical customer support, technical service or electronics support
Experience supervising, mentoring or leading team members
Excellent communication skills with the ability to explain technical concepts to non-technical customers
Strong organisational and problem-solving skills
Ability to prioritise workload and manage team performance
Desirable Experience
Experience working with PCB-based electronic products
Familiarity with embedded systems or microcontroller-based products
Understanding of electronics manufacturing or production environments
If you are keen on this Brackley based position and would like to find out more information, please send over an updated cv to nking@redlinegroup.Com or call 01582 878839.....Read more...
How to interpret and produce engineering drawings and CAD models using industry‑standard software
How to understand materials, tolerances, manufacturing processes and how design decisions affect production
How to support the estimating and design teams with technical data, drawings, and documentation
How to work with engineering change processes, revision control and technical specifications
Quality control principles, inspection techniques and how to design for quality and manufacturability
How to communicate technical information clearly to colleagues in design, production and sales
Recognised engineering and manufacturing standards including 5S, safe working practices and continuous improvement
How to contribute to problem‑solving activities and support engineering projects from concept to manufacture
Training:
Training will take place at Printworks Campus, Leeds
You will attend college one day per week
Training Outcome:
Progression onto Level 3 Apprenticeship
Employer Description:Barkston is a British specialist plastic company leading the way in plastic manufacturing thanks to a combination of experienced engineers, specialist equipment and focus on timely quality.
Our specialist plastic company comprises manufacturing teams led by committed engineers with at least 25 years’ experience. Working with them are subsequent generations of plastic specialists, trained engineers and our next generation of specialists; our apprentices.Working Hours :Monday - Thursday, 8.00am - 4.00pm and Friday, 8.00am - 2.00pm (one day per week at college)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Documentation & SharePoint Specialist – HealthTech – Cumbria
(Key skills: Technical Documentation, HealthTech Systems, SharePoint Online, SharePoint 2016/2019, Knowledge Base Management, SQL, HTML, JavaScript, C#, ISO9001, ISO27001, Second-Line Support)
Are you a detail-driven documentation specialist with strong SharePoint expertise and a passion for supporting systems that genuinely make a difference? Do you thrive in environments where accuracy, governance and clarity are essential to maintaining life-critical digital platforms? This is a fantastic opportunity to join a growing health technology organisation delivering software that underpins essential healthcare services.
Our client is an established UK-based health tech business providing mission-critical systems that support operational and clinical environments. They are seeking a Documentation & SharePoint Specialist to take ownership of documentation across a large-scale healthcare platform, ensuring that knowledge resources remain accurate, controlled and aligned with evolving system releases.
You will manage and maintain a comprehensive online knowledge base, collating and preparing documentation ahead of publication and ensuring version control across live and test environments. Working closely with technical, support and operational teams, you will translate complex system processes — including database relationships, background services and configuration logic — into clear, structured guidance accessible to both technical and non-technical healthcare users.
Alongside documentation ownership, you will design, implement and support SharePoint solutions across the organisation. This includes customising SharePoint features in line with business needs, maintaining structured repositories and ensuring compliance with ISO9001 and ISO27001 standards — particularly important in regulated healthcare environments.
The role will also involve providing second-line support input where required, helping respond to user queries and ensuring that documentation reflects real-world system usage. A strong understanding of structured documentation processes, governance and controlled release cycles is key.
The ideal candidate will bring proven experience in a Documentation or SharePoint-focused role, outstanding organisational skills and the ability to communicate complex technical concepts in plain English. Experience with SharePoint Online and SharePoint 2016/2019 is essential. SQL knowledge and the ability to work with HTML, Razor/C# and JavaScript are highly advantageous. Exposure to understanding application code is beneficial but not essential.
This is an excellent opportunity to contribute to healthcare technology that supports critical services, within a collaborative and employee-focused organisation that values precision, quality and continuous improvement.
Location: Burton-in-Kendal, Cumbria Salary: £35,000 – £45,000 + Bonus + Private Healthcare + Benefits Hybrid: 3 days in the offices (5-days a week in the offices during probation)
Applicants must have the right to work in the UK.
NOIRUKTECHREC NOIRUKREC....Read more...
Graduate Design Engineer
Watford
£29'000 - £34'000 +Renewable Energy Sector+ Progression + Training + Benefits + Hybrid Role + Bonus + ' Immediate Start'
Are you a Graduate Design Engineer with some industry experience looking to build your career in one of the fastest-growing sectors in the world? We’re working with an industry-leading commercial solar specialist that is continuing to expand across the UK due to sustained growth and demand. This is a fantastic opportunity to join a forward-thinking engineering team where you’ll develop into a true technical specialist within the renewable energy sector.
The company delivers large-scale commercial Solar PV solutions for major clients across multiple industries and is recognised for innovation, quality, and long-term investment in its people. You’ll support the design and delivery of commercial solar installations, working alongside experienced engineers on a variety of high-profile renewable projects. This role offers structured development, hands-on project exposure, and genuine long-term career progression within a booming industry.
Your Role As A Graduate Design Engineer Will Include
* Assist with the design of commercial Solar PV systems* Produce technical drawings and layouts using AutoCAD and related software* Support project delivery from concept through to installation* Carry out site assessments and technical calculations* Collaborate with project managers, engineers, and installation teams* Ensure designs meet industry regulations and performance standards
As A Graduate Design Engineer You Will Have:
* Degree qualified in Engineering, Renewable Energy, Electrical Engineering, Design Engineering, or similar* Some industry experience through placement year, internship, or post-graduate role* Experience using AutoCAD or similar design software* Strong technical mindset with excellent attention to detail* Interest in renewable energy and sustainable technologies* Motivated to develop into a specialist engineer within the Solar PV sector
Keywords: Graudate Design Engineer, Mechanical Engineer, Electrical Engineer, Solar, Renewables, Hemel Hempstead, Hertfordshire, Watford,
....Read more...
Assistant Manager – Technical Services
Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead
A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career.
You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket.
What’s in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for someone looking to broaden their technical responsibilities
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth
What We’re Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level
Experience with product application data, cataloguing or range management
Familiarity with ignition and electronic systems
Strong analytical skills with the ability to interpret data and identify trends
Excellent attention to detail and a structured, organised approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes and quality control procedures
Comfortable attending exhibitions, seminars and customer events when required
What You’ll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage and ensure catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you.
Please note we are unable to offer sponsorship for this role.....Read more...
Assistant Manager – Technical Services
Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead
A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career.
You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket.
What’s in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for someone looking to broaden their technical responsibilities
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth
What We’re Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level
Experience with product application data, cataloguing or range management
Familiarity with ignition and electronic systems
Strong analytical skills with the ability to interpret data and identify trends
Excellent attention to detail and a structured, organised approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes and quality control procedures
Comfortable attending exhibitions, seminars and customer events when required
What You’ll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage and ensure catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you.
Please note we are unable to offer sponsorship for this role.....Read more...
Assistant Manager – Technical Services
Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead
A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career.
You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket.
What’s in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for someone looking to broaden their technical responsibilities
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth
What We’re Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level
Experience with product application data, cataloguing or range management
Familiarity with ignition and electronic systems
Strong analytical skills with the ability to interpret data and identify trends
Excellent attention to detail and a structured, organised approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes and quality control procedures
Comfortable attending exhibitions, seminars and customer events when required
What You’ll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage and ensure catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you.
Please note we are unable to offer sponsorship for this role.....Read more...
Ready to bridge the gap between cutting-edge AI technology and industrial marketing? This AI Implementation Specialist role offers a unique chance to transform how a specialised B2B agency delivers innovation to engineering and manufacturing clients. In the rapidly evolving world of industrial marketing communications, artificial intelligence is no longer optional, it's essential. This position sits at the intersection of technology and traditional industry, where you'll translate AI capabilities into practical marketing solutions for scientific, engineering, and manufacturing businesses across the globe. About the Company This employee owned marketing communications agency has almost two decades of experience serving the global industrial manufacturing and IIoT sector. Based in Dorset with fully remote working options, they combine deep technical knowledge with digital expertise to support major international brands across 25+ countries. As a regionally leading employee-owned agency, every team member has a stake in success, creating a sustainable and goal-aligned working environment. The Role in Context As AI Implementation Specialist, you'll champion the integration of AI technologies across the agency's client portfolio and internal operations. This isn't a computer engineering team environment—instead, you'll work alongside creative marketers, strategists, and digital specialists who understand industrial B2B but need your expertise to harness AI's transformative potential. Your role bridges technical possibility with practical marketing application, ensuring AI solutions genuinely enhance client outcomes rather than becoming technology for technology's sake. Here's what you'll be doing: Develop and implement AI strategies tailored to industrial marketing communications challenges Identify opportunities where AI can improve efficiency, creativity, or campaign effectiveness for engineering and manufacturing clients Train and support the team in adopting AI tools and workflows across digital marketing, content creation, and CRM automation Research emerging AI technologies and assess their relevance to B2B industrial marketing applications Build frameworks and guidelines for responsible AI implementation that maintain brand authenticity and technical accuracy Collaborate with client services teams to translate technical AI capabilities into client-facing benefits and solutions Here's the skills you'll need: Understanding of AI technologies, machine learning concepts, and current AI tools including ChatGPT, Claude, and marketing automation platforms Experience in B2B marketing, digital marketing, or marketing technology implementation Ability to communicate complex technical concepts to non-technical creative and marketing professionals Strong problem-solving mindset with enthusiasm for continuous learning in rapidly evolving technology 2-3 years experience in marketing technology, digital transformation, or consultancy roles Genuine passion for both artificial intelligence innovation and industrial sector marketing challenges Work Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Key perks and benefits: Competitive salary £26,000-£35,000 depending on experience Fully remote working with flexibility to work from anywhere in the UK Employee ownership scheme with profit-sharing opportunities Professional development budget for AI certifications and training courses Collaborative team culture valuing innovation and continuous improvement Work with prestigious global industrial brands across cutting-edge marketing projects Why Choose a Career in Marketing Technology? The convergence of AI and marketing represents one of the most exciting career pathways available today. As organisations across all sectors race to implement artificial intelligence, professionals who can bridge the gap between technical capability and business application are in exceptional demand. In the B2B industrial marketing space specifically, AI is transforming everything from content creation and lead generation to customer insights and campaign optimisation. This role positions you at the forefront of this transformation, building expertise that will remain highly valued as AI continues reshaping the marketing landscape over the coming decade. This exciting AI Implementation Specialist opportunity is brought to you by The Opportunity Hub UK—connecting forward-thinking professionals with innovative career opportunities.....Read more...
Climate17 are working alongside a specialist advisory firm in the renewable energy industry who help their clients develop, finance, build, and operate projects like solar, wind, and hydro power plants. They are actively looking for a Technical Asset Management Specialist to help them successfully manage their Asset Management contracts on behalf of their clients. Responsibilities Analyse and follow up on results of daily monitoring of the performance and events allocation performed by control room about portfolios composed of PV utility scale assets.Cooperate with control room to collect events affecting plant production as mapped on internal monitoring platform and coordinate with onsite operators to solve the incidentsFollow-up with onsite O&M and third parties to properly address availably related to the eventsSupervising preventive and corrective maintenance by O&M contractors validating scheduling and reporting and tracking deadlinesSupervise insurance and warranty claimsSupervise correct application of grid curtailment, reactive power control and adoption of measures to mitigate negative market pricesCooperate with Technical Advisory team to spot any potential revamping, repowering reengineering activities, presenting the opportunities to the ClientPeriodical site visits to check the conditions of the plants under supervision following internal procedures also related to HSE obligationsSupervise production and validate before delivery of all the scheduled reporting (weekly, monthly, quarterly)Coordinate with accounting for approval of invoices about services delivered by third partiesSupport administration and tax specialist sharing technical info requiredReport to the client, and the financing parties, the main parameters of the technical performance of the plants in compliance with the contractual obligationsSupervise the contracts in place, mainly the O&M ones, checking all the obligations are met and the guaranteed metrics have been achievedCoordinate with all the bodies involved in the operation (local regulator, grid operator, municipalities, authorities) Requirements Bachelor or Masters Degree in Engineering,At least 1 year of experience in the renewable energy sector – ideally solar PVComputer Skills: Microsoft Office package while PVSYST, GIS and Autocad are a plusLanguage Skills: Fluent EnglishAwareness of the regulatory and compliance activities required in the UKDriving license and availability to travel time to timeClient management and Customer Service oriented mindsetAwareness of the UK electricity market and main players involvedAwareness about main HSE topics related to Renewables Location: UK Remote + travel as required. About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know.....Read more...
As a Mechanical Apprentice, you’ll learn hands-on engineering skills while working alongside experienced technicians, engineers, and scientists across a wide variety of Spadeadam’s client projects. On a typical day, you might:
Help install and maintain industrial pipework and equipment of all sizes, ensure systems are safe through pressure and leak testing, and learn how to work with a variety of gases and fuels.
Gain experience operating and maintaining specialist equipment — including cryogenic systems — and play an active part in real project testing.
Learn how to read and work from engineering diagrams.
Develop a strong understanding of workplace safety, following industry standards and procedures every day.
Training:Throughout the programme, you will spend 3-4 days each week gaining hands-on experience, working on real projects alongside specialist colleagues at Spadeadam. The remaining time will be spent with our specialist Training Provider in Carlisle. These days are designed to support the development of your practical skills and technical knowledge.
All additional travel costs to the Training Provider in Carlisle are fully covered. However, as this off‑the‑job learning is a critical part of the programme, this regular travel to Carlisle may not suit everyone, so please consider carefully whether you are able to make this long‑term commitment before applying.Training Outcome:Following completion of your apprenticeship, there are lots of routes our people choose to take, including specialising in a particular aspect of your role or broadening out your experience into new technical or leadership roles (people, project management or commercial). Whichever route you decide to take, we will support you with mentoring and specialist training and courses as applicable.Employer Description:We bring together world-class experts and pioneering customers to tackle some of the biggest challenges facing the world. If you want to work on career and industry defining projects, search for your next role now.Working Hours :You’ll join us on a permanent contract in August, with your apprenticeship formally commencing in September.
There are no set start/finish times, but typically people commence between 8am and 9am and leave between 4pm and 5pm, Monday to Friday.Skills: Communication skills,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Physical fitness,Practical Judgement....Read more...
Climate17 is pleased to be working with a leading, building services consultancy at the forefront of sustainable design and decarbonisation in the UK. With heat networks playing a critical role in achieving net zero, this is a fantastic opportunity to join a growing specialist team delivering high-impact, future-facing heat network projects across the built environment, supporting clients through an evolving regulatory and technical landscape. The Role: Heat Networks Engineer Based in London, this is a hands-on, high-impact role supporting the delivery of best-in-class heat network solutions in line with evolving UK regulation, including the Heat Network Technical Assurance Scheme (HNTAS). You’ll work closely with the sector lead, contributing to project delivery, technical standards, and mentoring junior engineers - while helping shape the future of heat network design and performance in the UK. Key Responsibilities Design & Technical DeliveryLead or contribute to the design of new and existing heat networks, optimising performance and efficiencySupport refurbishment, replacement, and upgrade projectsDevelop standard schematics, specifications, and calculation tools Technical Assurance & ComplianceUndertake peer reviews and assess contractor designsMonitor installations on-site and carry out witnessing & acceptance testingEnsure compliance with HNTAS and wider UK regulations Performance & OptimisationDeliver post-occupancy performance monitoring strategiesConduct optimisation and troubleshooting studies on existing networksIdentify improvements to efficiency, cost, and reliability Client & Funding SupportSupport clients with funding applications (e.g. government heat network schemes)Provide high-quality technical advice and reporting Team & Practice DevelopmentMentor and support graduate and junior engineersContribute to internal standards, tools, and knowledge sharingSupport the growth and strategic positioning of the heat networks discipline About YouBackground in Mechanical / Building Services EngineeringStrong experience or exposure to heating systems and heat network designLikely operating at Senior level, or an ambitious Intermediate ready to step upWorking towards or already Chartered Engineer statusExperience inspecting mechanical installations on-siteStrong report writing and technical communication skillsConfident engaging with clients, contractors, and multidisciplinary teamsPassion for sustainability and the low-carbon transition Why Apply?Work at the forefront of the UK’s heat decarbonisation strategyJoin a growing specialist team with strong project demandBe part of a people-focused, employee-owned consultancyGain exposure to cutting-edge, technically challenging projectsClear pathway for career progression and leadershipFlexible working and strong benefits package Make an impact in one of the UK’s fastest-growing clean energy sectors. If you’re passionate about sustainable heating and want to help shape the future of heat networks, we’d love to hear from you. Contact neeraj@climate17.com to learn more. About Climate17 Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We support organisations driving the transition to a low-carbon future and are committed to building diverse, inclusive teams. We welcome applications from all backgrounds. If you require any support during the process, please let us know.....Read more...
Producing technical and presentation drawings for transport and civil engineering projects using CAD software
Supporting the design of highways, drainage and infrastructure improvements on live UK development projects
Working alongside experienced engineers and transport planners to develop practical engineering and design skills
Learning how to prepare highway layouts, vehicle tracking drawings and site access strategies
Undertaking site visits, surveys and technical assessments to support project delivery
Using industry software including AutoCAD, Civil 3D and other design tools
Assisting with project documentation, drawing management and quality assurance processes
Collaborating with architects, clients and other design professionals as part of a multi-disciplinary team
Developing knowledge of engineering standards, regulations, health and safety and BIM principles
Gaining hands on experience whilst working towards a recognised apprenticeship qualification
Training:
2 ½ Year Apprenticeship Programme
Civil Engineering, Knowledge, skills and Behaviours - delivered in the workplace
Level 3 BTEC in Civil Engineering - Day Release or Remote Delivery
Specialist Training Programme Blocks of your choice
End Point Assessment - Knowledge Test, Practical Test and Presentation / Interview
Specialist Training in industry software
Training Outcome:Possible progression onto planning and/or engineering roles.Employer Description:Velocity is a specialist, client-focused, transport, waste and highways consultancy. Typical services include: Transport Due-diligence, Transport Statements/ Assessments, Travel Plans, Construction Traffic Management Plans, Delivery and Servicing Management Plans, Car Park Management Plans, Traffic Modelling, Vehicle Swept Path analysis, Pre-demo and pre-redevelopment audits, Waste Management Strategies, Flood Risk Assessments and Prelim Drainage Design. Section 278 Highway Design.Working Hours :Monday - Friday 9.00am - 5.30pm with 1 hour lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
Job Description:
Core-Asset Consulting is working with our client in Newcastle who are looking to recruit a Senior Developer.
This is a senior-level opportunity for an experienced technical specialist to play a key role in shaping development strategy and delivering complex technology solutions.
Essential Skills/Experience:
Proven experience in a senior or staff-level development role within a complex environment
Experience in C# .NET development within a commercial environment
Strong technical design and architecture expertise
Experience leading technical decision-making and influencing across teams
Ability to deliver scalable, secure, and high-quality solutions
Excellent stakeholder management and communication skills
Demonstrated experience mentoring and developing developers
Strong focus on quality, continuous improvement, and engineering best practice
Core Responsibilities:
Lead technical design and development across complex systems and projects
Deliver high-impact initiatives while providing guidance to development teams
Establish and maintain technical standards to ensure scalable, secure, and maintainable solutions
Oversee delivery quality, including development frameworks, testing practices, and performance standards
Collaborate with senior stakeholders to support technology strategy and decision-making
Communicate complex technical concepts to non-technical audiences
Drive innovation, continuous improvement, and system modernisation initiatives
Provide mentorship and support the development of technical capability across teams
Promote knowledge sharing and contribute to a high-performing engineering culture
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter, and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: (16468)
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
A Test Technician is sought to join a specialist engineering team in Gateshead, Tyne and Wear, contributing to the assembly, calibration, testing, and support of advanced electronic and electrical systems within the defence sector.
The Test Technician, Gateshead, Tyne and Wear, will be expected to develop your understanding in the field, learning from peers and senior engineers in technical assembly, testing, calibration, and support activities. This may include supporting electronic and electrical system design, repair and maintenance activities, and working to defence and regulatory standards within a highly technical engineering environment.
Responsibilities include:
Perform complex assembly of electronic and electrical products to engineering specifications.
Conduct product and performance testing, recording accurate test results and documentation.
Carry out high-precision calibration and advanced equipment adjustments using test instruments.
Support repair and maintenance activities for electronic and electrical systems.
Work from engineering drawings, technical documentation, and assembly instructions.
Support engineering teams in developing assembly and test procedures.
Perform cleaning and preparation of components and assemblies in line with procedures.
Liaise directly with customers where required to support technical requirements and expectations.
Work across multiple engineering projects and workflows simultaneously.
Maintain compliance with company, legal, and regulatory standards.
Support occasional UK and international travel requirements where necessary.
Key skills & experience:
Experience working within technical assembly, test, or engineering environments.
Strong technical and practical engineering ability.
Experience working across multiple engineering workflows and technical disciplines.
Ability to interpret engineering drawings and technical documentation.
Experience using testing instruments and calibration equipment.
Good communication and organisational skills.
Proficiency with Microsoft Office and structured documentation.
Ability to understand and work with Microsoft Project.
Engineering qualification Level 3 or above would be advantageous.
Previous defence or public sector engineering experience beneficial but not essential.
Full UK driving licence.
Ability to obtain UK Security Clearance (SC).
How to apply:
Apply now for the Test Technician role in Gateshead, Tyne and Wear. Send your CV to adighton@redlinegroup.Com or call Adam on 01582878821.....Read more...
An opportunity has arisen for a BIM Coordinator to join a well-established architectural practice delivering high-quality, client-focused design across industrial, commercial, and urban projects.
As a BIM Coordinator, you will support BIM delivery across projects, assisting with model coordination, quality control, technical support and effective information management to ensure consistency and technical quality.
This is a full-time office-based role working 5 days in office and offering a salary range of £30,000 - £50,000 and benefits.
We are seeking two candidates,
? 1x BIM Coordinator (Mid level) - Salary £45,000 - £50,000
? 1x Junior BIM Coordinator - Salary £30,000 - £35,000
What we are looking for:
? Previously worked as a BIM Coordinator, BIM Technician, BIM Modeller, BIM Engineer, BIM Manager, BIM Specialist, Junior BIM Coordinator, Architectural Technician or in a similar role
? Have at least 2 years of experience in a BIM or CAD coordination position within practice
? A RIBA Part 1, an equivalent ARB/RIBA Part 1, or a CIAT-accredited degree in Architectural Technology
? Strong understanding of architectural delivery and technical processes
? Sound knowledge of BIM systems and software, particularly Revit
? Experience supporting or delivering BIM training to project teams
? Ability to manage BIM resources, programmes and project coordination requirements
? Knowledge of COBie, Uniclass and specification data integration
? Understanding of statutory compliance, quality management and health and safety obligations
? Able to liaise with consultant teams and client-side BIM representatives
? Practical experience of federated models, coordination reviews and clash detection
? Ability to produce clear reports on model quality and coordination progress
What's on offer:
? Competitive salary
? Annual bonus scheme
? Performance and salary reviews
? Structured CPD and mentoring support
? Flexible working arrang....Read more...
An opportunity has arisen for a BIM Coordinator to join a well-established architectural practice delivering high-quality, client-focused design across industrial, commercial, and urban projects.
As a BIM Coordinator, you will support BIM delivery across projects, assisting with model coordination, quality control, technical support and effective information management to ensure consistency and technical quality.
This is a full-time office-based role working 5 days in office and offering a salary range of £30,000 - £50,000 and benefits.
We are seeking two candidates,
? 1x BIM Coordinator (Mid-senior level) - Salary £45,000 - £50,000
? 1x Junior BIM Coordinator - Salary £30,000 - £35,000
What we are looking for:
? Previously worked as a BIM Coordinator, BIM Technician, BIM Modeller, BIM Engineer, BIM Manager, BIM Specialist, Junior BIM Coordinator, Architectural Technician, Architectural Technologist, Revit Technician, Assistant BIM Manager or in a similar role
? Have at least 2 years of experience in a BIM or CAD coordination position within practice
? A RIBA Part 1, an equivalent ARB/RIBA Part 1, or a CIAT-accredited degree in Architectural Technology
? Strong understanding of architectural delivery and technical processes
? Sound knowledge of BIM systems and software, particularly Revit
? Experience delivering or supporting BIM training to project teams
? Ability to manage BIM resources, programmes and project coordination
? Knowledge of COBie, Uniclass and specification data integration
? Experience with federated models, coordination reviews and clash detection
? Ability to produce clear model quality and coordination progress reports
What's on offer:
? Competitive salary
? Annual bonus scheme
? Performance and salary reviews
? Structured CPD and mentoring support
? Flexible working arrangements
? Pension provision
? Private healthcare
? Wellbeing initiatives
? Social and charity-led activities
? Long-term caree....Read more...
London / Remote, £65,000 - £75,000 + BenefitsAs part of a continued period of growth and technology evolution, an experienced and commercially minded Technology Operations Lead is required to take ownership of a modern, partner-led IT function where success is built on collaboration, trust and strong consultative relationships, not internal headcount.Working closely with a highly experienced CIO-level consultant and senior leadership team, this role is fundamentally about building and orchestrating high-performing partnerships across a carefully selected network of third-party technology providers. You will act as the critical link between the business and its technology ecosystem, ensuring all parties operate with shared accountability, clear communication and a genuine sense of ownership.Rather than adopting a traditional in-house IT model, the organisation has made a deliberate decision to leverage specialist external partners across infrastructure, development, cyber security and support. As such, your role is not to “do” everything, but to bring people together, challenge constructively, align priorities and drive the right outcomes, ensuring technology consistently supports and enables the wider business.Alongside operational leadership, you will take a proactive role in identifying, documenting and managing technology-related risks, ensuring appropriate mitigation strategies are in place and continuously reviewed in line with business priorities and evolving threats.This is a hands-on, high-impact role where success is defined by your ability to lead through influence, build trusted relationships and create a culture of partnership across internal stakeholders and external suppliers alike.Key Responsibilities
Act as the primary interface between the business, end users and third-party technology partners
Coordinate day-to-day IT operations, ensuring smooth delivery of infrastructure, support and platform services
Manage and develop supplier relationships, driving a collaborative, partnership-led approach to problem solving
Take ownership of IT incidents and service issues, coordinating resolution across multiple stakeholders
Translate business requirements into clear, actionable briefs for external providers
Challenge and validate supplier solutions, ensuring quality, suitability and value
Monitor service performance against SLAs and KPIs, proactively identifying risks and improvements
Identify, document and maintain a clear view of technology and operational risks, ensuring appropriate mitigation and treatment plans are in place
Work with internal stakeholders and external partners to manage and reduce risk exposure across infrastructure, security and service delivery
Ensure appropriate escalation of technical, operational or security-related risks and issues
Support onboarding of new technologies, partners and services as the business evolves
Contribute to the ongoing development of the technology roadmap alongside senior leadership
Provide hands-on support across device management, first-line staff queries and troubleshooting, alongside domain administration, supplier liaison and user training
Skills & Experience
Strong background in IT infrastructure or end-user technology, ideally progressed from hands-on technical roles (e.g. support, desktop, infrastructure engineering)
Proven experience managing third-party IT vendors and delivering outcomes through a partnership model
Experience identifying and managing IT or operational risks, including documentation and mitigation planning
Ability to coordinate multiple stakeholders and suppliers without defaulting to “hands-on fixing”
Good understanding of cloud environments, Microsoft technologies and modern infrastructure landscapes
Awareness of cyber security principles and when to appropriately engage specialist providers
Experience operating in environments where IT services are largely outsourced or partner-delivered
Excellent relationship management and communication skills across technical and non-technical audiences
Commercially aware, pragmatic and solutions-focused
Highly self-motivated, proactive and comfortable working autonomously
Strong communication skills to effectively support both internal teams and external partners
As the successful applicant, you’ll be naturally collaborative and consultative in approach, with the judgement to know when to challenge, when to escalate and when to step back and let specialist partners deliver.The position is remote, with occasional travel to London and supplier locations as required.If you’re looking for a role where you can take real ownership, build meaningful partnerships and play a central role in shaping how technology is delivered across a fast-growing organisation, we would be very interested to hear from you. Apply now!....Read more...
Project Engineer Farnborough £40,000 - £48,000 Basic + Car/Car Allowance + Specialist Training + Progression + Private Healthcare + Pension + Company Shares + Remote Working Opportunities + IMMEDIATE START Are you ready to take the next step in your career and accelerate your progression? If so, apply for this exciting new Project engineer role with a market-leading construction organisation that will invest heavily in your technical and sales development. With a clear path to management, this is a fantastic opportunity for an ambitious sales professional to become a specialist within an organisation that has increased its turnover from 10 to 40 million in recent years. This company is a market leader within the civil industry and has experienced significant growth in recent years. Due to this expansion, they are now searching for a new Project Engineer to support their ambitious UK-wide growth plans.
On offer is a defined career path into project management, extensive technical training, and the opportunity to join a highly skilled and supportive sales team. Apply now if you want to earn exceptionally well with a huge bonus structure while accelerating your career progression.
Your role as a Project Engineer will include:
*Prepare and plan projects
*Run projects from start to finish including site visits, quality checks, health and safety documentation
*Office based in Farnborough– 60/40 split between office work and client visits
The successful Project Engineer will have:
*Experience within a construction role managing/coordinating projects on the operational or technical side
*Degree in Civil engineering or similar experience
*B2B sales experience
*Ability to commute and travel throughout the UK with occasional stay away
If interested in this role, please contact Eran on 07458 163044 for an immediate interview. Keywords: Contracts engineer,Sales engineer, civil engineer, engineer, construction, tender, pricing, pricing business engineer, engineer, design, proposals, quotes, business development manager, key account manager, KAM, account manager, account executive, account management,Farnborough,Camberley,Frimley,Blackwater This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are those of an Employment Agency.....Read more...
Field Service EngineerLondon £40,000 - £45,000 (£80,000+ OTE) + Full Training + Technical Progression + Company Vehicle + Paid Door to Door + Overtime + 7.5% Bonus + 8% Pension + BUPA Dental + Vitality Healthcare + Training Abroad
This is a role built around reward and technical progression. With door-to-door pay, extensive overtime opportunities, and ongoing bespoke in house training, you’ll have the chance to dramatically increase your earnings while becoming a specialist Field Service Engineer within the rapidly growing sector.
Join a market-leader that operates at the forefront of UPS systems, switchgear, and energy storage technology. As a Field Service Engineer, you’ll receive structured training and development from experienced technical specialists with a clear pathway towards becoming a fully autonomous engineer. The business heavily invests in its engineers through phased training plans, hands-on mentoring, factory training in Italy and France, and access to over 3,300 technical courses through their internal academy.
This is the perfect role for an Field Service Engineer who wants to continuously develop technically while maximising their earning potential through overtime, specialist work, and increased responsibility. This role offers genuine long-term stability alongside the opportunity to comfortably exceed £70,000+ earnings.
Your Role as a Field Service Engineer:
Carry out service, maintenance, fault finding, repair, and commissioning on UPS systems and switchgear equipment
Travel to customer sites across London and surrounding areas with occasional wider travel
Support critical power and energy storage systems across a range of commercial and industrial environments
The Successful Field Service Engineer Will Have:
Electrical background
NVQ Level 3 in Electrical / Electronics or equivalent
Full UK Driving Licence
Please apply or contact Liam Martindill on 02038137949 for immediate considerationThis vacancy is being advertised by Future Engineering Recruitment. The services of Future Engineering Recruitment are that of an Employment Agency.Please visit our website at futureengineer.co.uk to view other positions we are currently handling. Future Engineering Recruitment can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.
field service, maintenance, repair, fault find, electrical, UPS, Switchgear, Data Centre, Mobile engineer, Electronics ....Read more...
We are looking for a Software Test Engineer and Embedded Systems QA Specialist to support the build, testing, and validation of software for technical and embedded products. You will work closely with software and hardware engineers to ensure reliable, high-quality systems.
Key Responsibilities
Execute and maintain software test plans, specifications, and reports
Perform functional, regression, and integration testing
Conduct hardware???software integration testing on embedded systems
Support software builds and test automation
Collaborate with engineering teams to debug and resolve issues
Requirements
Experience in software testing or QA engineering
Understanding of the Software Development Lifecycle, especially testing and integration
Experience testing Windows and PC-based software
Knowledge of scripting or programming (Python, Bash, Java, etc.)
Degree in Engineering, Computer Science, or related field....Read more...
We are looking for a Software Test Engineer and Embedded Systems QA Specialist to support the build, testing, and validation of software for technical and embedded products. You will work closely with software and hardware engineers to ensure reliable, high-quality systems.
Key Responsibilities
Execute and maintain software test plans, specifications, and reports
Perform functional, regression, and integration testing
Conduct hardware???software integration testing on embedded systems
Support software builds and test automation
Collaborate with engineering teams to debug and resolve issues
Requirements
Experience in software testing or QA engineering
Understanding of the Software Development Lifecycle, especially testing and integration
Experience testing Windows and PC-based software
Knowledge of scripting or programming (Python, Bash, Java, etc.)
Degree in Engineering, Computer Science, or related field....Read more...
Join a global technology company driving energy innovation and sustainability. This role involves working in a chemical manufacturing environment.
Key Responsibilities:
Perform planned and breakdown instrument maintenance.
Support project installations, commissioning, and drawings review.
Assist or supervise contractors and service personnel.
Execute critical repairs and inspections safely and efficiently.
Procure and maintain materials, equipment, and tools.
Liaise with instrument, electrical, and other specialist engineers.
Participate in audits, safety initiatives, and develop safe working practices.
Key Skills
Recognised apprenticeship or technical qualification (ONC, HNC)
Minimum Five years of experience in refinery, chemical, or related industries.
Approved to work on hazardous area equipment
Strong communication and teamwork skills, proactive attitude.....Read more...
Join a global technology company driving energy innovation and sustainability. This role involves working in a chemical manufacturing environment.
Key Responsibilities:
Perform planned and breakdown instrument maintenance.
Support project installations, commissioning, and drawings review.
Assist or supervise contractors and service personnel.
Execute critical repairs and inspections safely and efficiently.
Procure and maintain materials, equipment, and tools.
Liaise with instrument, electrical, and other specialist engineers.
Participate in audits, safety initiatives, and develop safe working practices.
Key Skills
Recognised apprenticeship or technical qualification (ONC, HNC)
Minimum Five years of experience in refinery, chemical, or related industries.
Approved to work on hazardous area equipment
Strong communication and teamwork skills, proactive attitude.....Read more...
Working alongside the Customer Support Manager, you will support the day-to-day running of the service desk and administrative functions across the business. This is a varied role offering exposure to customer support, technical documentation and operational processes.
Service Desk Responsibilities
Monitor multiple service desks including TfGM, Rotala, MCV, Mellor and Yutong
Provide updates to customers on job progress and status
Escalate urgent issues to the Installation Manager, and close service tickets once work has been completed
Installation administration
Prepare job sheets for engineers
Send completed installation documentation to customers
Log completed installations on internal systems
Maintain accurate records of installation activity
Engineer Support
Maintain the engineer documentation folders
Prepare installation packs for upcoming jobs
Technical & documentation
Maintain vehicle installation records
Organise and manage database versions
Record parts used during installations
Track stock used by engineers
Log faulty equipment returns (RMA process)
General Administration
Monitor shared email inboxes (support@ / installations@)
Respond to basic customer enquiries professionally
Organise shared folders and internal documents
This role will provide hands-on experience across multiple departments, giving a broad understanding of business operations within a technical environment.Training:Training to be Provided
You will complete the Business Administration Level 3 Apprenticeship.
Training will include:
Structured off-the-job training with Rochdale Training
Service desk and operations management
Customer service and communication skills
Business systems and administration processes
Technical documentation and record keeping
Functional Skills in maths and English (if required)
End Point Assessment
Training Outcome:
Progression into a permanent service desk or operations role
Development into technical administration or coordination roles
Increased responsibility within customer support or installations
Full-time employment?Yes – potential for a permanent role following successful completion.
Progression Opportunities Identified?Yes – Service desk, operations and technical support pathways.Employer Description:McKenna Brothers is a specialist provider of vehicle technology and installation services, working with major transport operators and manufacturers across the UK. The business supports fleets with advanced systems, installations and ongoing service support.
This is an exciting opportunity to join a growing company in a newly created role, working closely with the Customer Support Manager and gaining exposure across service desk operations, installations and technical administration.
The role offers a strong foundation in business administration, customer service and technical operations, with real responsibility from the outset and the opportunity to develop valuable industry knowledge.Working Hours :Monday – Thursday
9:00am – 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills....Read more...
Are you a Field Service Engineer looking for a specialist role where you can work on high-quality OEM equipment, support customers in highly regulated environments, and continue developing your technical skills?Rockson First is looking for a Field Service Engineer to service, maintain and repair laboratory water purification systems for customers across the life sciences and pharmaceutical sectors.This is a hands-on service role where you will be trusted to manage your own workload, work independently in the field, and receive the training and support needed to become confident with our specialist equipment and digitally connected systems.Why this role may appeal to you
You will be working on specialist lab water purification systems rather than general maintenance or basic facilities equipment. Our customers operate in highly regulated sectors, so quality, accuracy and professionalism matter.You will also receive full training, use modern service systems, and be part of a company that values both customer service and engineer wellbeing. We encourage a healthy work-life balance and support ongoing professional development.Reporting to the Regional Service Manager, you will provide service and support for a range of OEM laboratory water purification systems.Your responsibilities will include:
Servicing, maintaining and repairing lab water purification systemsDiagnosing faults, identifying issues and carrying out repairsOrdering and replacing parts when requiredManaging your own car stock to support a strong first-time fix rateUpdating service activity accurately using ServiceMax CRMFollowing company procedures, SOPs and EHS requirementsSupporting customers in regulated environments, including pharmaceutical and life sciences sitesAdvising customers on system use, servicing and compliance requirementsLiaising with colleagues and management to ensure customers receive a high standard of servicePromoting relevant service activities, products and solutions where appropriate
We are looking for someone with a strong engineering background and a professional approach to field service.You should have:
An HNC or above in mechanical or electrical engineering, or equivalent relevant experienceExperience servicing, maintaining or repairing technical equipmentGood fault-finding and problem-solving skillsConfidence working independently in the fieldStrong customer communication skillsThe ability to follow procedures in regulated environmentsA willingness to learn digitally connected systemsA commitment to ongoing professional development
Experience with laboratory water purification systems would be an advantage, but full training will be provided.Package
Competitive salaryPerformance bonusCompany carPensionMobile phoneLaptopFull trainingSupport for ongoing developmentHealthy work-life balance
About Rockson First
Rockson First was established in 2011 and provides raw water treatment and water purification services to highly regulated industries across the UK.We are an ISO-accredited company, holding ISO 9001 for Quality Management and ISO 14001 for Environmental Management. Quality, reliability and environmental responsibility are central to how we work.We are also committed to supporting our people and promoting a healthy work-life balance, while delivering a high-quality service to our customers.....Read more...
