Fortuna Healthcare was originally established in 1995 as an independent family-run distributor of medical products and chemist sundry lines to the UK independent pharmacy market. It is now the wholesale arm of Fortuna Group (London) Ltd, a successful healthcare services company based in Enfield, London.
The company has an exciting new opportunity to work in a product related supervisory role in which the successful applicant would form part of a very friendly and highly ambitious team within a fast moving and dynamic small business environment. A competitive salary together with a generous benefits package is available to the successful applicant.
JOB SPECIFICATION:Job Title: PRODUCT DEVELOPMENT LEADReporting to: SALES & MARKETING MANAGERLocation: FORTUNA HEALTHCARE: UNITS 3-4 CROWN ROAD, NORTHGATE BUSINESS CENTRE, ENFIELD, LONDON EN1 1TGStart Date: May 2026Hours: 8.30am – 5.30pm > MONDAY – FRIDAY **Part-time role to be consideredSalary: Basic Salary £40K / Annual Bonus / Benefits Package This is a key role within the company’s Sales & Marketing Department and is integral to the strategic activities of the business as a whole. The successful applicant would work closely with the company’s Sales & Marketing Manager to focus on the following key areas of responsibility:JOB DESCRIPTION:Sourcing and Development of New Products:
Liaison with the Sales & Marketing Manager for the sourcing and introduction of new products (Fortuna & non-Fortuna brands) from the UK and international suppliersMarket research including use of the internet and regular visits to pharmaciesTrade Exhibitions – UK and international
Product Marketing:
Management of new and existing pharmacy retail packaged productsCompile market data for potential new productsCommercial analysis: cost, profit, MOQ, investmentProduct assessment: quality, aesthetics, feedbackDevelopment process of the packaging artworkSupport with the launch process of new productsOngoing analysis and market comparison of competing brands + promotions.Working alongside colleagues to ensure the relevant product information processes are kept up-to date including SkooCloud, C & D and EPOS barcode dataWorking alongside colleagues to ensure support for the salesforce with regard to the sales tools required which would include presenter booklets and brochures
Product Training:
Supporting the salesforce with any relevant product training especially around the introduction of new products
Analysis of Potential Suppliers for Assessment Purposes:
Virtual manufacturer and factory visits both in the UK and internationalFinancial stabilityEthical / legal standardsEfficiency and expertise
Refresh of existing lines:
Regular review of existing ranges with a view to improve marketability through pricing and packaging refreshes.
Review of discontinued and obsolete lines:
Regular review of discontinued and obsolete lines with a view to clearing all slow-moving products through stock clearance houses
Product OEM Branding:
Enabling new customers to create their own bespoke brand, design, and packaging solutions
Regulatory Compliance:
Understanding of regulatory procedures to ensure full statutory CE/UKCA compliance for new and existing productsLiaison with company consultant for the maintenance of product technical filesCollaborating with our worldwide suppliers obtaining documentation for technical filesSupport in the maintenance of a Quality Management System
Trademark Support:
Support with the company’s various trademark registrations both at UK level as well as internationally
Applicants for the position should be self-motivated, able to think strategically and identify ways of adapting to an evolving pharmacy sector landscape; they should also be able to command trust and possess excellent interpersonal skills. The successful candidate will operate within a progressive working environment with excellent future prospects.JOB SKILLS SET:
Applicants should have experience of managing the buying function internationallyApplicants should be articulate and possess excellent interpersonal and analytical skills for dealing with customers/suppliers/colleaguesExcellent administration and IT skills are required for the role
If you feel that you would be successful in this role then please e-mail your CV, together with a covering letter with details of your current and expected package to the link provided.DISABILITY CONFIDENT: Please note that Fortuna Healthcare is committed to the employment, retention and development of employees with disabilities of any kind. Applications from all individuals are welcome.DIVERSITY COMMITMENT: As part of our company’s ongoing efforts to reflect our diverse customer base we at Fortuna Healthcare are actively seeking to hire candidates from all backgrounds.....Read more...
This is an exciting opportunity to develop useful eye clinic-related technical skills and knowledge, as well as more general administrative and customer service skills.
This role will support the consultant-led ophthalmology service in a variety of clinical and non-clinical duties, and it will be key to forming good working relationships with all members of the team.
The team work together to support the smooth running of the Eye Clinic to provide an excellent service to patients, aiming for customer queries to be resolved at the first point of contact, maximising appointment bookings, and supporting clinicians with an effective administrative service.
The post holder is expected to comply with employment policies and procedures, with due regard to clinical and information governance policies and procedures, and any other policies and procedures necessary for the safe and effective discharge of the duties contained within this document.
The job description is subject to a flexibility clause and may change according to business requirements.
MAIN DUTIES AND RESPONSIBILITIES
Eye Technician:
Following training and sign-off, to perform a variety of routine tests using ophthalmic instruments that provide diagnostic information, including, but not limited to, visual fields and OCT scanning, and Reichert tonometry
Assist clinicians during diagnostic and minor surgical procedures, including instrumentation, sterile preparations and documentation.
Administer topical medications or diagnostic drugs as required by for testing or treatment
Prepare and position the patient for diagnostic tests and procedures. This may require moving or manoeuvring patients to do so.
Maintain patient confidentiality at all times
Maintain professional appearance and personal conduct at all times
To attend mandatory training such as health and safety, fire, or resuscitation.
To attend any practice meetings as necessary
Administrator:
Referral processing and patient registration
Clinic bookings
Handling telephone queries
Administrative tasks such as scanning, letter typing, etc.
Please note if the Eye Clinic has capacity on some days, this role will be required to support the GP reception team duties.
PERSON SPECIFICATION
Computer literate in Excel, Word and Outlook
Professional verbal and written communication skills are essential
Good Listening and relationship-building skills
Attention to detail and accuracy
Act and communicate with empathy and customer focus
Confident, positive and enthusiastic approach each time you interact with a customer/colleague
Able to demonstrate flexibility and adaptability in a changing environment
Able to receive and act appropriately on developmental feedback
Training:
1 College day per month
All work uploaded to online portal
Assessor to visit workplace every 6 weeks
Training Outcome:
Opportunity to develop expertise and grow in your role within the NHS sector
Support towards the completion of NVQ Level 3 where applicable
Opportunities to progress into a permanent Administrative Eye Technician role within the GP practice
Employer Description:The Robin Lane Eye Clinic operates from Robin Lane Health & Wellbeing Centre, a well‑established GP practice serving the local community. The practice is committed to delivering high‑quality, patient‑centred care in a respectful, inclusive and supportive environment.
The Eye Clinic is a community NHS ophthalmology service and has been running successfully for over ten years, providing more than 5,000 patient appointments each year. The clinic receives referrals from GPs, optometrists, and hospital services and works closely with St James’s University Hospital Eye Department, with several clinicians working across both settings.
In addition to patient care, the clinic also supports the training of University of Leeds medical students, reflecting its strong links with education and professional development.
The Eye Clinic team is proud of its reputation for delivering efficient, courteous, and compassionate care within a friendly and supportive working environment. Staff work as part of a multidisciplinary team to ensure patients receive safe, timely, and high‑quality ophthalmology services, while supporting apprentices to build skills, confidence, and a career in healthcare sector.
For further information about the Eye Clinic check the NHS website below.Working Hours :Monday - Friday, 9.00am - 5.00pm, 8.00am - 4.00pm or 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Good spelling and Grammar,Excel,Word and Outlook....Read more...
