Desktop Support Analyst - London
(Desktop Support Analyst, IT Support, 2nd Line Support, Systems Administration, Office 365, Windows 10, Windows Server, Infrastructure Engineer, Support, Networking, Windows 10, Windows Server, Azure AD, Microsoft Intune, Desktop Support Analyst, IT Support, 2nd Line Support, Urgent)
Our client is a highly reputable specialist within the insurance market. They have been a market leader for many years and are currently on the lookout for an exceptional Desktop Support Analyst with previous support experience and excellent communications skills to support all IT infrastructure within this growing business.
The successful candidate will be expected to provide physical hands-on support, telephone support, systems administration including Office 365 and Windows and resolve day‑to‑day IT incidents to help keep the business running smoothly. You will be expected to support users with desktop, laptop, software and peripheral issues and escalate more complex problems to the IT Manager where appropriate, with lots of opportunities to learn how to resolve these issues independently. A basic understanding of Azure AD environments, some Network troubleshooting and any experience managing devices via Microsoft Intune, would be highly beneficial.
A strong communicator with a helpful, user‑focused approach is essential, as is a positive attitude, curiosity about IT Systems and a genuine desire to learn and progress. If you are proactive, keen to grow, and enjoy solving problems for people, this role will suit you perfectly.
This is a rare opportunity to join and have a huge impact within a truly exciting and established business. The company is quick to recognize talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The exceptional career opportunity really makes this an elite environment for Desktop Support Analysts.
Salary: £30k - £35k + Excellent Bonus + Unbeatable Benefits
To apply for this position please send your CV to Nathan Warner at Noir.
NOIRUKTECHREC
NOIRUKREC....Read more...
IT Business Analyst – Sao Paulo / Hybrid - Fluent French & English
(IT Business Analyst, Technical Business Analyst, IT BA, Technical BA)
Our client is an exciting and cutting-edge fintech giant with a global presence. They have been a market leader within the fintech consultancy sector for many years and their worldwide client base has never been stronger, with significant growth in the last 12 months. They are looking for an experienced IT Business Analyst with a technical background to play a pivotal part in shaping customer solutions, supporting discovery, mapping requirements, designing integrations, and ensuring high-quality delivery across multiple projects.
As an experienced IT Business Analyst, you will be responsible for providing architectural oversight across multiple concurrent implementations and leading architectural discovery sessions with customer stakeholders. This will include designing end-to-end solution architectures across SaaS platforms, APIs, middleware, CRM, eCommerce, and Order Management systems.
Expert knowledge of solution design, application and infrastructure planning is essential, as is experience in technical software implementation for Enterprise level customers. Exceptional communication and interpersonal skills are a must, as you will be building collaborative partnerships with key customer stakeholders. You will also need to have excellent time and priority management skills that enable you to work in different time zones and speak and write fluently in French and English. The use of AI to expedite tasks is also expected.
We are keen to hear from talented IT Business Analyst candidates from all backgrounds.
This is a truly amazing opportunity to work for a prestigious brand that will do wonders for your career. They invest heavily in training and career development; top performers are guaranteed a career path into senior and lead positions within 12 months.
Location: Sao Paulo / Hybrid
Salary: 160k BRL – 190k BRL + Bonus + Pension + Excellent Benefits
Languages: Fluent in French and English
To apply for this position please send your CV to Karan Gajjar at Noir Consulting.....Read more...
Business Systems Analyst – Automotive Insurance Solutions – Warwick (Hybrid)
(Key skills: Business Systems Analyst, API, Azure, data flows, requirement gathering, agile)
Our client delivers innovative, bespoke systems to the automotive insurance sector, built on Azure with a strong focus on APIs and scalable data flows.
They are seeking a Business Systems Analyst to join their Warwick-based team.
As a Business Systems Analyst, you will lead requirement gathering, working with stakeholders and developers in an agile environment to define, document and deliver high-quality solutions.
Key Responsibilities
Lead requirement gathering, workshops, and process mapping
Define user stories and acceptance criteria in an agile framework
Document workflows and data flows clearly in Confluence
Collaborate with developers on solutions involving APIs and Azure
Analyse integrations and map data flows across systems
Support UAT and ensure requirements meet business needs
Drive continuous improvement through better use of systems and data
What We’re Looking For
Proven Business Systems Analyst with strong requirement gathering skills
Strong communicator across technical and non-technical teams in an agile environment
Experience documenting complex processes and data flows
Knowledge of APIs, integrations, and Azure
Proactive, analytical, detail-oriented Business Systems Analyst
In this Business Systems Analyst role, you’ll ensure clear, testable requirements and support delivery across Azure, APIs, and complex data flows in an agile environment.
Location: Warwick / Hybrid Salary: Competitive + Benefits
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Senior SAP FICO Analyst position available working for a global industry leader within engineering and chemical manufacturing paying up to £80,000 plus many additional benefits! The roles plays an integral part in providing a strategic and operational bridge between IT and business functions to ensure seamless design, delivery and optimisation of SAP within the FICO division.
A globally leading engineering company, which specialise in the manufacture of speciality chemicals, in Warrington are seeking an experienced Senior SAP FICO Analyst to take end-to-end ownership of its SAP landscape across multiple manufacturing plants and legal entities supporting oil & gas and chemical operations.
Salary and Benefits of the Senior SAP FICO Analyst
Annual Salary Between: £75,000 - £80,000 (DOE)
25 Days Annual Leave + 8 Bank Holidays
Company Pension Scheme
Private Medical Insurance
Life Assurance Policy
Free Onsite Parking
The Role of Senior SAP FICO Analyst
The role is accountable for SAP strategy, architecture, delivery, and operational stability, ensuring system integrity, data quality, regulatory compliance, and measurable business value. The Senior SAP FICO Analyst will ensure that all financial reporting and controlling modules are synced with manufacturing reality.
Key Responsibilities of the Senior SAP FICO Analyst:
SAP Solution Design & Delivery: Collaborate with global finance stakeholders to design, configure, and test robust SAP solutions across FI (GL, AP, AR, AA) and CO (CCA, PCA, PC, CO-PA).
Manufacturing Costing Excellence: Take ownership of Product Costing (CO-PC) and Material Ledger, ensuring accurate inventory valuation and variance analysis for our production facilities.
Integration Leadership: Act as the financial anchor for the Order-to-Cash (OTC) and Procure-to-Pay (PTP) streams, ensuring seamless integration between SD, MM, and General Ledger.
Process Optimization: Serve as a Business Relationship Manager (BRM), gathering IT demands from the CFO’s organization, prioritizing initiatives, and recommending automation to streamline month-end closing.
I Am Keen To Speak To Candidates With The Following Experience…
A Bachelor’s degree in information, systems, computer science, business or a related field.
Strong background with SAP FICO (Financial Controlling).
SAP Certifications (e.g. SD/MM/PP/QM/EWM/FI-CO, SAP Security, GRC)
Previous experience of maintaining SAP ECC 6.0 and mastery of SD with advanced knowledge of FI, CO and MM in complex manufacturing environments.
Strong background in Process Manufacturing environments.
Deep functional expertise across SD, MM, PP, QM, WM/EWM, FI/CO.
How to Apply: To apply for the role of Senior SAP FICO Analyst, please submit your CV direct. Alternatively, reach out to Toni-Marie Monks at E3 Recruitment for more information.
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Software Support Analyst – Southampton (hybrid working)
Up to £41k
Our client is a leading software provider specialising in innovative solutions for business and finance processes. They are seeking a Software Support Analyst to join their team on a permanent basis. This is an exciting opportunity to work in a small, highly capable team, supporting a range of clients and helping deliver software solutions that make a real difference to their operations.
In this role, you will provide support across 1st–3rd line tickets/issues, ensuring timely and effective resolution. You will also play a key role in implementing software changes and fixes into both hosted and customer environments. The company is very customer-focused and delivering excellent service and client satisfaction is a top priority.
Key Responsibilities:
• Provide 1st–3rd line support to clients, troubleshooting and resolving a variety of technical issues
• Assist in the implementation of software changes and updates in hosted and client environments
• Escalate issues appropriately in line with SLA requirements, always maintaining a strong focus on customer satisfaction
• Collaborate with a small, skilled team to share knowledge and ensure smooth day-to-day operations
Requirements:
• A strong analytical thinker who thrives on solving complex problems
• Previous experience as a Support Analyst, able to hit the ground running
• Strong SQL skills and a solid general helpdesk/support background
• Experience with financial or business systems is highly beneficial
• Technically adept, able to troubleshoot complex issues beyond basic support
• Working knowledge of Windows Client Server Operating Systems and a good understanding of general IT infrastructure
• Any bespoke software support experience would be an advantage
Competitive salary up to £41,000 plus many other attractive benefits.
Ability to WFH 3-4 days per week once passed probation.....Read more...
Senior Infrastructure AnalystLocation: Hybrid / Home-Based (London Hub for Induction & Occasional Visits)Salary: £50,000An exciting opportunity has arisen for a skilled Senior Infrastructure Analyst to join a dynamic, multi-site organisation operating within a fast-paced environment. This role offers the chance to take ownership of core infrastructure and cloud services, ensuring secure, reliable, and scalable technology platforms that support business growth and performance.You will play a key role in both day to day operations and strategic infrastructure development, working closely with internal teams and third party providers to deliver high quality IT services.The role:As a Senior Infrastructure Analyst, you will be responsible for the design, administration, optimisation, and support of infrastructure and cloud environments. You will provide advanced technical expertise, lead on complex issue resolution, and contribute to ongoing improvements across systems, security, and service delivery.Key Responsibilities
Provide advanced support across infrastructure and cloud services, managing incidents through to resolution and root cause analysisAdminister and optimise core platforms including Windows Server, Active Directory, and Microsoft 365 (Exchange, Teams, SharePoint, Intune, Entra ID)Maintain secure, resilient systems through proactive monitoring, patching, automation, and robust change control processesSupport networking, virtualisation, security, and disaster recovery environments, ensuring performance, reliability, and governance standardsLead infrastructure projects, develop PowerShell automation, and produce clear documentation while promoting knowledge sharing across the team
Experience:
5+ years experience in infrastructure engineering or senior technical support, ideally within retail, hospitality, or leisure environmentsDeep technical expertise across Active Directory, Windows Server, and Microsoft 365 ecosystemsStrong experience with cloud and hybrid environments, security tooling, and virtualisation technologiesProficient in PowerShell scripting and automation, with a solid understanding of networking fundamentals (TCP/IP, DNS, VLANs, VPNs)Excellent troubleshooting and problem solving skills, with strong attention to detail and a focus on service qualityConfident communicator with experience mentoring junior team members and translating technical concepts for non-technical stakeholders
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Senior Infrastructure AnalystLocation: Hybrid / Home-Based (London Hub for Induction & Occasional Visits)Salary: £50,000An exciting opportunity has arisen for a skilled Senior Infrastructure Analyst to join a dynamic, multi-site organisation operating within a fast-paced environment. This role offers the chance to take ownership of core infrastructure and cloud services, ensuring secure, reliable, and scalable technology platforms that support business growth and performance.You will play a key role in both day to day operations and strategic infrastructure development, working closely with internal teams and third party providers to deliver high quality IT services.The role:As a Senior Infrastructure Analyst, you will be responsible for the design, administration, optimisation, and support of infrastructure and cloud environments. You will provide advanced technical expertise, lead on complex issue resolution, and contribute to ongoing improvements across systems, security, and service delivery.Key Responsibilities
Provide advanced support across infrastructure and cloud services, managing incidents through to resolution and root cause analysisAdminister and optimise core platforms including Windows Server, Active Directory, and Microsoft 365 (Exchange, Teams, SharePoint, Intune, Entra ID)Maintain secure, resilient systems through proactive monitoring, patching, automation, and robust change control processesSupport networking, virtualisation, security, and disaster recovery environments, ensuring performance, reliability, and governance standardsLead infrastructure projects, develop PowerShell automation, and produce clear documentation while promoting knowledge sharing across the team
Experience:
5+ years experience in infrastructure engineering or senior technical support, ideally within retail, hospitality, or leisure environmentsDeep technical expertise across Active Directory, Windows Server, and Microsoft 365 ecosystemsStrong experience with cloud and hybrid environments, security tooling, and virtualisation technologiesProficient in PowerShell scripting and automation, with a solid understanding of networking fundamentals (TCP/IP, DNS, VLANs, VPNs)Excellent troubleshooting and problem solving skills, with strong attention to detail and a focus on service qualityConfident communicator with experience mentoring junior team members and translating technical concepts for non-technical stakeholders
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Radar Systems Analyst required to join a team developing advanced radar systems. You will model, design, and analyse radar and related systems, support hardware and software development, and develop digital signal processing algorithms.
Key Requirements
Bachelor or Master degree in Engineering, Physics, or Mathematics.
Experience with MATLAB and digital signal processing.
Knowledge of radar or related technologies ( sonar, image processing, communications).
Strong team player with good written and verbal communication.
Willingness to travel in the UK and overseas.
Desirable
Radar concepts Pulse Compression, Doppler, CFAR.
Experience with Phased Array Radar, FPGA, Linux, RF electronics.
Programming in Python, C++ and lab hardware testing experience.....Read more...
Radar Systems Analyst required to join a team developing advanced radar systems. You will model, design, and analyse radar and related systems, support hardware and software development, and develop digital signal processing algorithms.
Key Requirements
Bachelor or Master degree in Engineering, Physics, or Mathematics.
Experience with MATLAB and digital signal processing.
Knowledge of radar or related technologies ( sonar, image processing, communications).
Strong team player with good written and verbal communication.
Willingness to travel in the UK and overseas.
Desirable
Radar concepts Pulse Compression, Doppler, CFAR.
Experience with Phased Array Radar, FPGA, Linux, RF electronics.
Programming in Python, C++ and lab hardware testing experience.....Read more...
IT Support Analyst Bristol £35,000 - £40,000 DOE Manufacturing Environment | On-Site Role | Career Development Opportunity A rapidly growing manufacturer based in Bristol is seeking an IT Support Technician to join their team in a newly created position. This is a hands-on, site-based role offering real autonomy and long-term technical development. You'll act as the first point of contact for IT support across the business, ensuring the smooth operation of desktops, networks, servers, and manufacturing IT systems. This role is ideal for someone who enjoys working in a fast-paced, IT-dependent environment and wants to expand their skills in SQL, JavaScript, and ERP systems. Key Responsibilities ·Provide on-site IT support for desktops, laptops, mobile devices/scanners and printers ·Troubleshoot hardware, software, connectivity, VPN, WAN and user access issues ·Support Microsoft 365 and end-user applications including ERP ·Act as first responder for IT incidents and system outages ·Support manufacturing/shop-floor IT systems ·Liaise with Managed Service Provider (MSPs) to escalate and resolve complex issues ·Maintain accurate documentation and ticket updates ·Assist with ERP user setup, support and documentation Required Skills & Experience ·Proven experience in an IT Support Technician, IT Support Analyst, or similar role ·Strong knowledge of Windows environments and Microsoft 365 ·Experience supporting desktops, laptops, printers and networked devices ·Understanding of client/server networking, VPNs, WANs ·Experience in a manufacturing or food production environment (desirable) ·ERP system user administration experience (desirable) ·Strong troubleshooting and problem-solving skills ·Excellent communication and customer service skills Development Opportunity This role offers genuine career progression. You will have the opportunity to develop skills in: ·SQL ·JavaScript ·ERP systems ·Working alongside MSPs on infrastructure and development projects ....Read more...
Senior Radar Analyst required to provide analysis of radar and radar related systems with a view to feed into the production of new, next generation radar systems design.
You will join a team developing models of future radar systems to establish design and key performance parameters.
Requirements
Radar experience or comparable application of Sonar, Image Processing, Radar Video, Plot Extraction, Tracking or Phased Array Radar Comms data.
Digital signal processing experience with MATLAB.
The ideal candidate will also have exposure to Pulse Compression, Doppler Filtering, CFAR and Detection, RF, Antenna or Radar Electronics and programming languages Python, C and C++.
Masters or Bachelor Degree from a good university.
Responsibilities
Develop mathematical models of radar and radar sub systems with MATLAB, Simulink, and Mathcad.
Provide design data for hardware and software developers.
Analyse radar performance.
Design and develop digital signal processing algorithms.....Read more...
Senior Radar Analyst required to provide analysis of radar and radar related systems with a view to feed into the production of new, next generation radar systems design.
You will join a team developing models of future radar systems to establish design and key performance parameters.
Requirements
Radar experience or comparable application of Sonar, Image Processing, Radar Video, Plot Extraction, Tracking or Phased Array Radar Comms data.
Digital signal processing experience with MATLAB.
The ideal candidate will also have exposure to Pulse Compression, Doppler Filtering, CFAR and Detection, RF, Antenna or Radar Electronics and programming languages Python, C and C++.
Masters or Bachelor Degree from a good university.
Responsibilities
Develop mathematical models of radar and radar sub systems with MATLAB, Simulink, and Mathcad.
Provide design data for hardware and software developers.
Analyse radar performance.
Design and develop digital signal processing algorithms.....Read more...
Your responsibilities may include:
Providing technical support for hardware and software issues
Assisting with network setup, maintenance, and troubleshooting
Responding to user queries and resolving IT-related problems
Supporting system updates, security checks, and routine maintenance
Supporting day-to-day operations
Working alongside experienced staff
Participating in ongoing training and development
Training:During your apprenticeship, you will:
Receive regular training from Excellence Solutions Limited
Complete at least 20% off-the-job training
Study the Level 3 IT Solutions Technician Apprenticeship
Gain hands-on experience in a real working environment
Training Outcome:
After successfully completing the Level 3 IT Solutions Technician apprenticeship, the apprentice will typically progress into roles such as IT Support Technician, Service Desk Analyst, or Desktop Support Engineer.
With further experience and development, there are opportunities to advance into more specialised or senior roles, including Systems Administrator, Network Engineer, Cloud Support Engineer, or Cybersecurity Analyst.
The apprentice may also choose to continue their professional development through higher-level apprenticeships (such as Level 4 or Level 5 programmes) or industry-recognised certifications, supporting long-term career progression within the IT sector.
Employer Description:Our partner is a UK-based technology company delivering innovative digital solutions to businesses of all sizes. They specialise in software development, web design, and IT consulting, helping organisations improve efficiency, strengthen their digital presence, and achieve sustainable growth. The apprentice will join a supportive and collaborative environment focused on quality, innovation, and continuous learning.Working Hours :Full-time, 30 hours per week.
Working days: 4 days (shifts to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working,Initiative....Read more...
Telecoms Project Coordinator
Order Management Analyst
UK wide – work from home – full remote working
@mecscomms is recruiting for a contract order management, project coordinator. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month rolling contract assignment. We are looking for someone who possesses change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment.
Position: Order Creation, Provisioning Administrator, Change Request Administrator, Project Coordination, Project Administrator, Customer Account Management, Service Delivery
Location: UK wide– work from home – fully remote working
Hours: Monday – Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Gross Rate: £17.50 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks.
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
• Customer relationship coordination
• Service delivery management
• Network project coordination
• Resource scheduling
• Order management & provisioning administration
• Change control management
• Customer order management & enablement
• Provisioning process administration
• Dealing with OLOs and external supplier delivery teams
• Documentation & reporting
Overview:
A 24 month rolling temporary contract position has become available for an experienced order analyst, provisioning coordinator, order manager, sales support or project administrator to join an international telecoms service provider. The role will help deliver the best possible service experience for global enterprise customers. This will be achieved by supporting the order delivery cycle, working as a service delivery coordinator, provisioning administrator & project coordinator.
The order & provisioning analyst will be responsible for acknowledging & validating customer requests, raising orders through the customer order provisioning system and coordinating customer communication throughout the delivery process. You will send acknowledgement & acceptance emails for order requests, generate tracking references & provide updates to the customer & internal business partners on status & progress.
You will provide a daily order tracker for all Data & Voice teams, so that engineering resource can be effectively scheduled in advance of the order & ensuring effective communication to the supporting delivery agencies.
Responsibilities:
• Dedicated management of the order queue across all Data & Voice teams
• Coordinating between delivery teams to schedule orders & change requests
• Scheduling resources to ensure the timely delivery of customer orders
• Ensuring that partners have received confirmation of resource within SLAs
• Raising customer orders on the provisioning order management system
• Service delivery – progressing orders through the delivery process
• Utilising Vodafone, BT & Openreach workflow systems
• Understanding order management processes and dealing with OLOs and external delivery teams
• Order management and analysis
• Communicating updates & progress reports with customers
• Coordination between delivery teams to schedule works
• Supporting the delivery & completion of departmental quality assurance targets
• Supporting the IP Data Provisioning Managers in resource & order planning
• Provide administrative support to engineering teams in the provision of voice & data products including ADSL, Ethernet, Leased Lines, WLR, Managed Services & IPVPN, WAN, MPLS etc.
• Coordination, prioritisation & management of all received critical issues
• Queue management for all Data & Voice teams across multiple systems
• Generate work in progress reports
• Provide service delivery management input for customer review meetings
• Working in an Agile environment
Candidate Profile:
The ideal candidate will have had previous experience of change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Your experience, skills & attributes are likely to include some or all of the following:
• Office support & administration skills
• Administration, project coordination or sales support experience
• Service delivery management, progressing orders through the delivery process
• Familiarity with Vodafone, BT, Openreach or other order management workflow systems
• Dealing with OLOs and external delivery teams and understating their processes
• Order management and analysis
• Good proactive communication skills & excellent documentation drafting competences
• Stakeholder & customer relationship management
• Computer literate with the use of Microsoft Office (email, word, excel)
• Previous use of database, reporting, CRM or workflow systems
• Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
• Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
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Data AnalystLocation: Tower Quays, Birkenhead - Must live within a commutable distance Salary: £26,000 - £30,000 paThe Data Analyst supports the Client Services project management team by analysing data and identifying trends, providing clients and management with valuable information that will be used to create reports for our water company clients.MAIN DUTIES
Extract data from multiple sources and to produce insights for client reportingInput and process data including audit data and customer data connected to client projectsCleanse and validate data from multiple pipelines, monitoring data quality and removing corrupt dataExtract data from various platforms and software systems (currently including Microsoft 365 tools, SharePoint, OneDrive, ShareFile, and project-specific platforms such as Snap Surveys and BigChange JobWatch) and check for issuesCreate and maintain automated workflows using Microsoft Power Automate to streamline data collection, processing, and reportingUse the data to forecast trends in relation to client projectsPerform statistical analysis of audit data for client reportingUse Microsoft Power BI to visualise data in easy-to-understand formats, such as diagrams and graphsCommunicate with stakeholders to understand data content and business requirementsAttend client meetings are required (typically virtually)Carry out basic administration tasks to support the broader Client Services team as required.
KEY INTERFACESThe Data Analyst will support the Project Managers and Client Services Director, and will also liaise directly with our clients.SKILLS, EXPERIENCE AND QUALIFICATIONS
Experience in data analysis, business intelligence, or data operations roleWorking knowledge of databases, BI tools, or data visualisation platforms including Power BIWorking knowledge of automation tools, particularly Microsoft Power Automate, including error handling in automated workflowsStrong analytical mindset with the ability to interpret complex data and present insights clearly.Good understanding of information management, data quality principles, and system workflows.Competent with Microsoft 365 especially Excel and other collaborative digital tools.Ability to balance multiple tasks, prioritise effectively, and meet deadlines.Strong communication skills, able to translate technical concepts for non‑technical users.Curious, analytical, and eager to grow technical and sector knowledge.Strong attention to detail and commitment to accuracy.Collaborative and approachable, with a user-focused mindset.Proactive in identifying improvement opportunities and solving problems.Willingness to learn about industry-specific requirements.
Core Microsoft 365 Tools (consistent across projects):
Microsoft ExcelMicrosoft Power AutomateSharePointOneDriveShareFile
Project-Specific Platforms (subject to change):
Snap SurveysBigChange JobWatchWordPressMax Contact Dialler
This role has previously been advertised. please do not apply again as your details have already been considered INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Provide 1st line systems support to internal staff and external customers via phone and email
Assist customers with queries relating to FTC systems (e.g. fleet management platforms, connected safety solutions, user access, reporting)
Diagnose and resolve basic system and user issues, escalating where required
Support the setup, configuration, and onboarding of new customer systems
Maintain and update customer accounts, user access, and system data across core platforms
Assist with system integrations, updates, and improvements as new solutions are introduced
Support internal teams with system usage, troubleshooting, and process improvements
Carry out basic diagnostics on hardware and system components to support the technical/engineering team
Assist in maintaining office systems and equipment (PCs, phones, printers) where required
Ensure all work aligns with company procedures, compliance, and data accuracy standards
Undertake additional duties as required by the Systems Analyst or Managing Director
Training:
Information Communications Technician Level 3
Remote training with a qualified IT tutor
Training Outcome:Promotion to IT Support Technician. Employer Description:With over 20 years of expertise, FTC Safety Solutions has grown from a team of three to 31, delivering industry-leading safety solutions in the materials handling industry across the UK, Europe, and beyond. Our success is built on exceptional customer service and a deep understanding of workplace safety. As we expand globally, our focus remains the same—protecting people and improving efficiency with reliable, innovative solutions.Working Hours :Monday to Friday, 08:00 - 16:40Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
End-User Training Support Assist in delivering engaging training sessions to help users become confident with IFS. Update and maintain training materials, including ClickLearn recordings, especially after system updates
First-Line Support & Ticket Triage Act as the first point of contact for IFS-related queries. Triage and resolve basic issues, escalating more complex problems to senior team members. Over time, help identify recurring issues and contribute to long-term solutions
Base Data Management Support the preparation and loading of foundational data into the IFS system for current and future deployment waves
Strategic Enablement Provide operational support that allows senior team members to focus on high-level deployment, configuration, and stakeholder engagement
Ad Hoc Project Support Offers flexible assistance across the Business Applications team as needed, contributing to a variety of tasks that support the overall success of the IFS programme
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Applications Support Lead standard. Training Outcome:
A clear pathway to roles such as Systems Analyst or Business Applications Specialist
Employer Description:March is the leading provider of critical engineering services.
We collaborate with the businesses of today, to engineer the industries of tomorrow.
We increase output, reduce cost, save energy and cut carbon, putting ideas on the table and boots on the ground for solutions that leave a lasting impact.
We are March. And we are engineering progress.Working Hours :37.5hrs per week. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative,Understanding of ERP systems....Read more...
Climate17 are working with a leading, specialist energy transition advisory firm to appoint a Technical Analyst / Senior Technical Analyst into a high-impact, high-ownership role. Our client is an established and highly respected consultancy operating at the forefront of European energy markets. They advise major utilities, infrastructure funds, and investors on complex commercial and strategic questions across power and gas markets. This position sits at the intersection of engineering, data, modelling and AI. It offers the opportunity to build the technical backbone that underpins investment-grade analysis and client-facing insight. The Opportunity This is a role for someone with a strong engineering foundation and a builder’s mindset. You will work close to the commercial and consulting teams, translating real-world market questions into robust technical systems. The centre of gravity is Python engineering, data platform development, and modelling infrastructure. There is also a strong opportunity to shape how AI tools are embedded into consulting workflows. You will have meaningful autonomy and influence over technical architecture, standards, and tooling. Key Responsibilities Build and Operate a Modern Data PlatformDesign and maintain data pipelines to ingest, validate, and publish curated datasets used in modelling and dashboards.Establish robust data quality, observability, monitoring, and documentation practices.Develop scalable database and storage architectures, including lake/lakehouse concepts (partitioning, schema evolution, versioning, governance).Apply strong SQL and data modelling principles to support performance and reliability. Strengthen the Energy Modelling EnvironmentDevelop reusable Python packages and services supporting market scenario modelling and investment workflows.Improve reproducibility and reliability of modelling runs (configuration management, structured logging, versioned scenarios).Raise engineering standards across testing, code review, CI/CD, and maintainable architecture. Implement Scalable AI Solutions (Agents + RAG)Prototype and productionise internal AI tools to support research, drafting, document extraction, synthesis, and knowledge search.Build end-to-end RAG systems including ingestion pipelines, embeddings, retrieval strategies, reranking, evaluation frameworks, and monitoring.Ensure safe-by-design implementation, with appropriate access controls, auditability, and data governance. (Desirable) Develop Lightweight UI ToolsCreate simple web applications and dashboards enabling analysts and clients to explore data and model outputs.Translate business requirements into intuitive user experiences backed by secure APIs. Example Project OwnershipBuilding a curated time-series lakehouse covering fundamentals, prices, and market curves with lineage and quality controls.Developing a scenario management system enabling versioned, reproducible market simulations.Deploying a permission-controlled RAG assistant across internal research, models, and deliverables.Supporting development of a client-facing data portal.Designing interactive dashboards to explore sensitivities and scenario comparisons. Candidate ProfileQuantitative degree (Engineering, Mathematics, Physics, Computer Science, Statistics or similar).3+ years’ experience building production-grade software or data systems.Strong Python engineering capability beyond notebook environments.Strong SQL and data modelling expertise.Ability to take ownership of ambiguous problems and deliver structured, production-ready solutions.Clear communication and documentation skills.Rapid learner, comfortable working across evolving technologies. AdvantageousExperience with data platforms and database architecture.UI development experience (React + JavaScript/TypeScript or similar).AI engineering exposure.Experience building RAG systems and working with vector databases.Docker, CI/CD, deployment practices and secrets management.Energy markets exposure (not essential; sector knowledge can be developed). Why This Role?Work on tools that directly inform high-stakes investment decisions.Operate in a technically ambitious but commercially grounded environment.High autonomy and scope to shape architecture and engineering standards.Meaningful exposure to European energy transition dynamics. About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive, and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world.....Read more...
Answering inbound calls and handling customer enquiries
Booking appointments and scheduling engineers
Managing emails and maintaining customer records
Preparing quotes, invoices, and job sheets
Updating internal systems and databases
Assisting with social media and marketing tasks (working with Castle)
Providing general office and administrative support
Training Outcome:What is the expected career progression after a Business Administrator Apprenticeship?
A Business Administrator Apprenticeship provides a strong foundation for progression across a wide range of industries, as administrative skills are transferable to almost every sector.
Typical progression routes include:
Business Administrator / Senior Administrator
Taking on greater responsibility, managing systems, supporting senior leadership, and overseeing key processes.
Office Manager / Operations Administrator
Coordinating teams, improving internal processes, and supporting the smooth running of the organisation.
Specialist pathways, such as:
HR Administrator or HR Assistant
Finance / Accounts Assistant
Project Support Officer
Customer Service or Client Relationship Executive
Further Development Opportunities
Learners may progress onto higher-level apprenticeships, including:
Level 4 Business Analyst
Level 5 Operations / Departmental Manager
HR Consultant / Partner
They may also complete professional qualifications such as AAT (Finance), CIPD (HR), or ILM (Leadership & Management), depending on their chosen pathway.
Long-Term Career Potential
With experience and continued development, this apprenticeship can lead to roles such as:
Operations Manager
Business Manager
HR Manager
Project Manager
Overall, the apprenticeship develops key transferable skills including communication, organisation, problem-solving, digital systems, and teamwork, making it a versatile and future-proof career starting point.Employer Description:Based in Merseyside, we have now grown into a well respected business, serving households within Merseyside and surrounding areas.We offer a free, no obligation site survey to assess your needs. We will then compile a quotation for the work required.Therefore, we offer a range of heating and plumbing options, including boiler repair, servicing and installation.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills....Read more...
As a Digital Support Technician Apprentice, you will:
Help staff, learners, and employers with technical queries (logging in, online platforms, emails, system issues)
Support onboarding of new learners and employers onto apprenticeship systems
Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE)
Assist with troubleshooting hardware and software issuesSupport online learning platforms (Teams, Zoom, e-portfolio systems, etc.)
Help keep digital systems updated and working smoothly
Provide friendly customer service by phone, email, and online chat
Assist with maintaining equipment, devices, and simple network tasks
Produce basic user guides or instructions to help people use systems more easily
Escalate technical problems to senior team members when needed
Training:Your training will be delivered through a mix of workplace learning and structured teaching sessions by the training provider. You will learn on the job every day while being supported by experienced colleagues, and you will also have regular training sessions provided by your apprenticeship training partner.
Training will be delivered through a combination of:
On-the-job learning at our main office: London E1 5HZ
Hybrid teaching sessions once per week with your training provider
Monthly progress reviews with your coach and line manager
Self-directed study time built into your weekly schedule
Practical assessments and projects based on real work tasks
Training Outcome:Once the apprentice successfully completes the Level 3 Digital Support Technician apprenticeship, they can progress into a variety of digital and support-focused roles such as:
Digital Support Technician / IT Support Technician:
Providing day-to-day support for learners, employers, and staff
Learner Onboarding Coordinator:
Supporting digital platforms, enrolment systems, and user access
MIS / Data Administrator:
Managing learner records, ILR data, and compliance systems
E-Learning Support Specialist:
Supporting virtual learning platforms, resources, and online classrooms
Helpdesk or Service Desk Analyst:
Responding to tickets and troubleshooting issues for staff and learners
Employer Description:London Vesta College (LVC) is a specialist IT and digital training provider based in East London. As a government-approved apprenticeship provider, LVC delivers high-quality digital apprenticeships, and sector-focused skills bootcamps supported by qualified IT tutors. The college has a strong reputation, with Ofsted rating its apprenticeship provision as Good and the organisation reporting excellent employer satisfaction and a 100% apprentice pass rate. Employers choose LVC for its efficient recruitment and training support, while learners benefit from small class sizes, personalised coaching, and strong progression opportunities into digital careers—backed by more than a decade of experience in the digital education sector.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Responsibilities and tasks will include:
Providing hands-on support for Windows 11 IT systems, including: issuing and tracking hardware, assisting users with initial logins and system setup, troubleshooting configuration or cabling issues, and installing port replicators for new laptops
Providing hands-on support for hardware changes, including setting up and configuring user devices such as desktops, laptops, and peripherals
Safely disconnecting, relocating and storing existing equipment and cabling in line with electrical safety and manual handling guidelines, ensuring all connections are secure and neatly arranged to meet safety standards
Provision of support for any reasonable software changes
Performance of routine maintenance tasks such as updates, backups, and system checks
Assistance in diagnosing and resolving simple hardware and software issues
Assisting with IT asset management and inventory tracking
Responsibility for care, operation and daily checks on company-assigned vehicle i.a.w. policy
Responding to basic IT support requests via email, ticketing systems, or in person
Escalating more complex or unresolved customer issues to the Team Leader, when required
At all times providing excellent customer service on client site, following documented procedures and support guidelines
Following all onsite security and health and safety protocols
Training:Apprenticeships include time away from work for specialist training as well as daily on-the-job training. Face-to-face training will take place with our partner apprenticeship provider- Peta Training & Consultancy Ltd, Cosham, Portsmouth.Training Outcome:Successful completion of the apprenticeship may lead to roles such as:
Associate IT Technician (SFIA Level 2)
Service Desk Analyst
Desktop Support Engineer
Employer Description:ALTAEDGE helps the Ministry of Defence and other security organisations solve complex problems with practical and strategic expertise. It works closely with clients to deliver clear, effective solutions. The company manages capability projects to ensure they meet organisational goals and deliver results. With experience across the Navy, Army, and RAF, ALTAEDGE supports digital change and ongoing capability development.Working Hours :Monday to Friday 7.30am to 4.30pm.
You may be required to work overtime/additional hours when authorised and as necessitated by the needs of the business.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
ERP Functional Consultant – (English Speaking) – Lisbon (Hybrid)
(Functional Consultant, Implementation Analyst, ERP, Requirements Gathering, Functional Specifications, Microsoft Dynamics / SAP / Oracle, Stakeholder Management, UAT, QA, SDLC, Agile, Waterfall, Business Process Mapping, Change Management, Training & Support, Software Implementation, Workflow Systems, Troubleshooting)
In 2012 our client launched a cutting-edge ERP platform that has transformed operational efficiency for mid to large-sized enterprises across the world. After achieving market dominance, they’re now expanding ever further - bringing their powerful ERP suite to a new audience.
To support this expansion, our client is establishing several new locations and is looking for passionate and skilled Functional Consultant to help roll out their ERP platform across various industries. This is a fantastic opportunity to join a growing team where your work will have a direct impact on our client's business performance.
As a Functional Consultant, you will play a crucial role in gathering client requirements, mapping business processes, configuring the ERP system, supporting UAT, and working closely with stakeholders to ensure successful project delivery. You will serve as the link between end users and technical teams, ensuring that ERP implementations align with business goals and are delivered on time and within scope.
Successful candidates should have experience with:
Requirements elicitation, gap analysis, and documentation of functional specifications.
Supporting clients through UAT, training, and go-live.
Stakeholder communication and change management.
SDLC methodologies including Agile and Waterfall.
Strong understanding of business processes across finance, supply chain, HR or manufacturing modules.
ERP implementation and configuration (e.g. Microsoft Dynamics, SAP, Oracle, or similar platforms).
Fluent English communication skills.
Location: Lisbon / Hybrid Working
Salary: €40,000 - €50,000 + Bonus + Pension + Benefits
Languages: Fluent English
Applicants must have the right to work in Portugal (hybrid working available).
To apply for this position please send your CV to Nathan Warner at Noir Consulting.
NOIRPORTUGALREC
NOIREUROPEREC
NOIREURNET....Read more...
The apprenticeship programme has four rotations of six months in a variety of teams across Finance. The day to day duties the apprentice has will vary based on the particular rotation.
Skills and knowledge gained during this time will include:
Fundamentals of various standardised finance processes including Procure to Pay, Invoice to Cash, Record to Report etc
Knowledge of finance systems such as Oracle Fusion ERP and general business systems such as Microsoft Outlook, Excel, Powerpoint etc
Understanding of compliance, controls and related processes in a global software company
The apprentice will be provided with an excellent amount of support at AVEVA, including a dedicated career manager, a day-to-day rotation manager and a site location manager
Training:
Our Finance Analyst apprenticeship programme integrates eight modules of technical training with work based projects
This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training
As an evolution of the Data User apprenticeship, this industry tailored programme is the first of its kind to combine essential data skills and competencies with core accountancy knowledge for those working in a finance function, but not necessarily in an accounting role
It offers your employees the unique opportunity to be equipped with relevant skills to directly apply their learning in the workplace and unlock potential from your data
As well as developing technical skills using a range of core technologies and platforms, your employees will develop the ability to source, analyse, work with financial data, and generate insights that underpin business decisions to build a case for change
Training Outcome:The AVEVA Finance Apprenticeship is an exciting opportunity to join AVEVA as an apprentice within our Finance function.
The apprentice will be gaining a wide range of hands-on experience via regular rotations in a number of roles within Finance, such as:
Procure to Pay - Processing supplier invoices related to purchase orders
Record to Report - Posting general ledger journal entries and performing financial reconciliations
Master Data Management - Following standard operating procedures to create new customers and suppliers in our Oracle Fusion ERP system
Commercial Operations - Processing software sales orders through our order management and fulfilment systems
Employer Description:AVEVA is a global leader in industrial software, sparking ingenuity to drive responsible use of the world’s resources. The company’s secure industrial cloud platform and applications enable businesses to harness the power of their information and improve collaboration with customers, suppliers and partners. Over 20,000 enterprises in over 100 countries rely on AVEVA to help them deliver life’s essentials: safe and reliable energy, food, medicines, infrastructure and more. Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme.
The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation’s application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training.
Essential
Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity.
Strong experience of application lifecycle management across an estate of SaaS and hybrid applications.
Strong Microsoft 365 applications and services experience in an organisational setting.
Hands on experience managing SharePoint Online.
Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc
Project Management/Lead experience.
Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements.
Mentoring or Leading teams, line management, and/or performance management and motivation.
Strong supplier management capabilities.
Desirable
Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc
Experience implementing or operating Microsoft Purview capabilities.
Azure
Power Apps
As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
JOB DESCRIPTION
Job Title: Senior E-Commerce Digital Content Analyst
Location: Vernon Hills, IL
Department: Rust-Oleum US Sales
Reports To: E-Commerce Account Manager
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all
JOB RESPONSIBILTIES:
Collaborate with E-Commerce Amazon team members to drive strategic sales growth, execute major account objectives, and align on Joint Business Plans (JBPs).
Lead organic SEO keyword improvements for greater search relevance and sales conversion.
Provide guidance and recommendations on Amazon programs and initiatives to improve digital reach and representation.
Partner with Product Marketing and Creative Services teams to develop and launch enhanced/A+ content.
Use Vendor Central and third-party data platforms to maintain and optimize Amazon catalog accuracy, PDP quality, and action on key Amazon programs.
Own demand forecasting for Amazon, delivering accurate monthly unit forecasts and annual forecasts for new product launches, in partnership with the Demand Planning and Product Marketing teams.
As part of the E-Commerce team, enter skus in multiple retailer proprietary systems: set up skus, enter and maintain sku content including product families, marketing copy, marketing bullets, regulatory information, product images, videos and other assets.
Perform routine audits of online sku content
Develop and maintain a common database for online assortments by retailer including sku availability, pricing & regulatory status
Assist Project Manager and NAE in development of E-Commerce strategic plan for assigned retailers
Make recommendations to help drive revenue like SKU additions, enhanced product content, promotions, and drop ship program opportunities
Maintain and update product inventory file in retailer fulfillment systems
Update retailer E-Comm systems with order cancellations and revised back-order dates
Manages Rust-Oleum's performance for on-time delivery, ASN timing, fill rates, and score carding metrics to ensure Rust-Oleum compliance.
Performs other special projects as needed
Assist with sales reporting and sales trends as needed
Assist with presentation development and delivery as needed
QUALIFICATIONS:
Effectively manage multiple projects and deadlines
Able to work in a fast-paced, evolving environment
Strong analytical and proofing skills
Detail oriented and highly organized
Desire to work in team-based environment yet can work independently if needed
Advanced highly proficient Microsoft Excel User
Strong Microsoft Office skills
Salary: $77,000 - $80,000 annual salary and bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
