Desktop Support Analyst - London
(Desktop Support Analyst, IT Support, 2nd Line Support, Systems Administration, Office 365, Windows 10, Windows Server, Infrastructure Engineer, Support, Networking, Windows 10, Windows Server, Azure AD, Microsoft Intune, Desktop Support Analyst, IT Support, 2nd Line Support, Urgent)
Our client is a highly reputable specialist within the insurance market. They have been a market leader for many years and are currently on the lookout for an exceptional Desktop Support Analyst with previous support experience and excellent communications skills to support all IT infrastructure within this growing business.
The successful candidate will be expected to provide physical hands-on support, telephone support, systems administration including Office 365 and Windows and resolve day‑to‑day IT incidents to help keep the business running smoothly. You will be expected to support users with desktop, laptop, software and peripheral issues and escalate more complex problems to the IT Manager where appropriate, with lots of opportunities to learn how to resolve these issues independently. A basic understanding of Azure AD environments, some Network troubleshooting and any experience managing devices via Microsoft Intune, would be highly beneficial.
A strong communicator with a helpful, user‑focused approach is essential, as is a positive attitude, curiosity about IT Systems and a genuine desire to learn and progress. If you are proactive, keen to grow, and enjoy solving problems for people, this role will suit you perfectly.
This is a rare opportunity to join and have a huge impact within a truly exciting and established business. The company is quick to recognize talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The exceptional career opportunity really makes this an elite environment for Desktop Support Analysts.
Salary: £30k - £35k + Excellent Bonus + Unbeatable Benefits
To apply for this position please send your CV to Nathan Warner at Noir.
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IT Business Analyst – Lisbon / Hybrid - Fluent French & English
(IT Business Analyst, Technical Business Analyst, IT BA, Technical BA)
Our client is an exciting and cutting-edge fintech giant with a global presence. They have been a market leader within the fintech consultancy sector for many years and their worldwide client base has never been stronger, with significant growth in the last 12 months. They are looking for an experienced IT Business Analyst with a technical background to play a pivotal part in shaping customer solutions, supporting discovery, mapping requirements, designing integrations, and ensuring high-quality delivery across multiple projects.
As an experienced IT Business Analyst, you will be responsible for providing architectural oversight across multiple concurrent implementations and leading architectural discovery sessions with customer stakeholders. This will include designing end-to-end solution architectures across SaaS platforms, APIs, middleware, CRM, eCommerce, and Order Management systems.
Expert knowledge of solution design, application and infrastructure planning is essential, as is experience in technical software implementation for Enterprise level customers. Exceptional communication and interpersonal skills are a must, as you will be building collaborative partnerships with key customer stakeholders. You will also need to have excellent time and priority management skills that enable you to work in different time zones and speak and write fluently in French and English. The use of AI to expedite tasks is also expected.
We are keen to hear from talented IT Business Analyst candidates from all backgrounds.
This is a truly amazing opportunity to work for a prestigious brand that will do wonders for your career. They invest heavily in training and career development; top performers are guaranteed a career path into senior and lead positions within 12 months.
Location: Lisbon / Hybrid
Salary: €35k – €42k + Bonus + Pension + Excellent Benefits
Languages: Fluent in French and English
To apply for this position please send your CV to Karan Gajjar at Noir Consulting.....Read more...
IT Business Analyst – Sao Paulo / Hybrid - Fluent French & English
(IT Business Analyst, Technical Business Analyst, IT BA, Technical BA)
Our client is an exciting and cutting-edge fintech giant with a global presence. They have been a market leader within the fintech consultancy sector for many years and their worldwide client base has never been stronger, with significant growth in the last 12 months. They are looking for an experienced IT Business Analyst with a technical background to play a pivotal part in shaping customer solutions, supporting discovery, mapping requirements, designing integrations, and ensuring high-quality delivery across multiple projects.
As an experienced IT Business Analyst, you will be responsible for providing architectural oversight across multiple concurrent implementations and leading architectural discovery sessions with customer stakeholders. This will include designing end-to-end solution architectures across SaaS platforms, APIs, middleware, CRM, eCommerce, and Order Management systems.
Expert knowledge of solution design, application and infrastructure planning is essential, as is experience in technical software implementation for Enterprise level customers. Exceptional communication and interpersonal skills are a must, as you will be building collaborative partnerships with key customer stakeholders. You will also need to have excellent time and priority management skills that enable you to work in different time zones and speak and write fluently in French and English. The use of AI to expedite tasks is also expected.
We are keen to hear from talented IT Business Analyst candidates from all backgrounds.
This is a truly amazing opportunity to work for a prestigious brand that will do wonders for your career. They invest heavily in training and career development; top performers are guaranteed a career path into senior and lead positions within 12 months.
Location: Sao Paulo / Hybrid
Salary: 160k BRL – 190k BRL + Bonus + Pension + Excellent Benefits
Languages: Fluent in French and English
To apply for this position please send your CV to Karan Gajjar at Noir Consulting.....Read more...
An exciting opportunity has arisen for a Senior Trade Finance Officer to join a leading foreign bank based in Central London, providing a wide range of services to both private and corporate clients across the globe.
As a Senior Trade Finance Officer, you will oversee trade finance operations, ensuring regulatory compliance and supporting the development of a high-performing team.
This is a full-time, permanent office based role offering salary up to £45,000 and benefits.
You will be responsible for:
? Processing and managing various trade finance products such as Letters of Credit, Documentary Collections, and Guarantees.
? Conducting thorough due diligence on trade transactions to ensure compliance with anti-money laundering (AML) and other regulatory requirements.
? Reviewing transaction alerts and escalating potential concerns to senior management.
? Maintaining accurate records to ensure a transparent audit trail.
? Supervising and supporting team members, promoting efficiency, and maintaining high operational standards.
? Identifying any operational issues and resolving them effectively.
? Monitoring and reconciling ledger items in a timely manner.
? Staying up-to-date with regulatory changes, including AML and counter-terrorist financing practices.
? Assisting in training team members on AML compliance as necessary.
What we are looking for:
? Previously worked as a Trade Finance Officer, Trade Finance Specialist, Trade Finance Analyst, Trade Operations Officer, AML OFFICER, trade compliance officer, Trade Finance Specialist, Trade Operations Analyst, Trade Finance Payment Analyst, Trade Finance Assistant Manager, Trade Analyst, Trade Finance Manager or in a similar role.
? At least 4 years of experience within Trade Finance Operations in a banking environment.
? Experience with SWIFT messaging systems and related message types.
? Understanding of trade finance products, including....Read more...
Business Analyst – Trading & Asset Management Technology – London / Hybrid – 12-month FTC
(Key skills: Business Analysis, Financial Services, Trading Systems, Financial Instruments (CDS, IRS, fixed income, equities, equity derivatives, ETD, Commodity, FX), Real-Time Messaging, VBA, Excel, XSLT, XML, Release Management, Live Trading Environments, SQL, Oracle, Stakeholder Management, Change Delivery)
Are you a Business Analyst with strong experience in financial services and trading technology? Do you enjoy working in environments where real-time systems, operational resilience and regulatory precision are critical? This is a compelling opportunity to join a high-performing financial services technology team.
Our client, a well-established asset management and investment services organisation, is seeking a Business Analyst to support the delivery of business-critical trading and reporting systems. Working closely with front-office, compliance and technology teams, you will help shape and deliver solutions that operate in live, highly regulated market environments.
In this role, you will gather and document requirements, analyse system impacts and support end-to-end change delivery across trading and asset management platforms. A key focus will be the coordination, planning and management of application changes into live trading environments, ensuring releases are controlled, well-tested and aligned with operational and regulatory standards.
You will also work with systems built on persistent and real-time messaging architectures, supporting the reliable flow of market data, trade events and downstream reporting. Strong SQL and Oracle skills will be required to analyse data, support controls and contribute to reporting and reconciliation processes. Experience with enterprise databases and financial data models is highly beneficial.
The ideal candidate will bring proven Business Analysis experience within financial services, confidence working with complex system landscapes, and the ability to engage effectively with both technical and business stakeholders. Exposure to asset classes such as equities, fixed income, derivatives or FX is advantageous.
This is an excellent opportunity to work on systems that sit at the core of trading and investment operations, within a collaborative and technically sophisticated environment.
Location: London, UK / Hybrid working
Salary: £60,000 - £80,000 + Benefits
Contract type: 12 months Fixed-Term Contract.
Hybrid-Policy: 4-days a week in the London Offices.
Applicants must have the right to work in the UK as our client is unable provide sponsorships at this time.
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Software Support Analyst – Southampton (hybrid working)
Up to £41k
Our client is a leading software provider specialising in innovative solutions for business and finance processes. They are seeking a Software Support Analyst to join their team on a permanent basis. This is an exciting opportunity to work in a small, highly capable team, supporting a range of clients and helping deliver software solutions that make a real difference to their operations.
In this role, you will provide support across 1st–3rd line tickets/issues, ensuring timely and effective resolution. You will also play a key role in implementing software changes and fixes into both hosted and customer environments. The company is very customer-focused and delivering excellent service and client satisfaction is a top priority.
Key Responsibilities:
• Provide 1st–3rd line support to clients, troubleshooting and resolving a variety of technical issues
• Assist in the implementation of software changes and updates in hosted and client environments
• Escalate issues appropriately in line with SLA requirements, always maintaining a strong focus on customer satisfaction
• Collaborate with a small, skilled team to share knowledge and ensure smooth day-to-day operations
Requirements:
• A strong analytical thinker who thrives on solving complex problems
• Previous experience as a Support Analyst, able to hit the ground running
• Strong SQL skills and a solid general helpdesk/support background
• Experience with financial or business systems is highly beneficial
• Technically adept, able to troubleshoot complex issues beyond basic support
• Working knowledge of Windows Client Server Operating Systems and a good understanding of general IT infrastructure
• Any bespoke software support experience would be an advantage
Competitive salary up to £41,000 plus many other attractive benefits.
Ability to WFH 3-4 days per week once passed probation.....Read more...
Senior SAP Analyst position available working for a global industry leader within engineering and chemical manufacturing paying up to £80,000 plus many additional benefits! The roles plays an integral part in providing a strategic and operational bridge between IT and business functions to ensure seamless design, delivery and optimisation of SAP.
A globally leading engineering company, which specialise in the manufacture of speciality chemicals, in Warrington are seeking an experienced Senior SAP Analyst to take end-to-end ownership of its SAP landscape across multiple manufacturing plants and legal entities supporting oil & gas and chemical operations.
Salary and Benefits of the Senior SAP Analyst
Annual Salary Between: £75,000 - £80,000 (DOE)
25 Days Annual Leave + 8 Bank Holidays
Company Pension Scheme
Private Medical Insurance
Life Assurance Policy
Free Onsite Parking
The Role of Senior SAP Analyst
The role is accountable for SAP strategy, architecture, delivery, and operational stability, ensuring system integrity, data quality, regulatory compliance, and measurable business value. The SAP Manager will lead SAP solution design and governance across core business processes including Order-to-Cash, Procure-to-Pay, Production & Quality, Warehouse & Logistics and Finance & Controlling.
Key Responsibilities of the Senior SAP Analyst:
Define and deliver a rolling 24-month SAP roadmap covering enhancements, upgrades, security, and system integrations.
Own SAP solution architecture across plants, shipping points, and third-party warehouses.
Ensure architecture documentation, cyber posture, and technical standards are audit-ready.
Own SAP run operations across internal teams and external service providers.
Establish proactive monitoring, incident runbooks, and SLA governance.
Lead major incident response, root cause analysis, and corrective actions.
I Am Keen To Speak To Candidates With The Following Experience…
A Bachelor’s degree in information, systems, computer science, business or a related field.
Strong background with SAP FICO (Financial Controlling)
SAP Certifications (e.g. SD/MM/PP/QM/EWM/FI-CO, SAP Security, GRC)
Previous experience of maintaining SAP ECC 6.0 and mastery of SD with advanced knowledge of FI, CO and MM in complex manufacturing environments.
Strong background in Process Manufacturing environments.
Deep functional expertise across SD, MM, PP, QM, WM/EWM, FI/CO
Proven experience with SAP MDG, data governance, and SAP Security / GRC / SoD
Strong SAP solution design, integration, and troubleshooting capability
Experience leading SAP vendors and system integrators
How to Apply: To apply for the role of Senior SAP Analyst, please submit your CV direct. Alternatively, reach out to Toni-Marie Monks at E3 Recruitment for more information.
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Software Business Analyst – Leading Data Centre Provider
Location: Flexible, travel to multiple sites required. Salary: Paying between £60,000 - £70,000, depending on experience.
A major data centre provider is seeking a Software Business Analyst to support a critical phase of its technology transformation. This is a key opportunity for an analytical, detail‑driven professional who can bridge business needs with technical delivery, ensuring that software solutions are aligned with organisational goals and built on robust, well‑defined requirements.
The role sits at the heart of a significant software development programme and the implementation of new off‑the‑shelf platforms. It also plays an important part in maturing business processes and behaviours across the organisation, helping to drive improved functionality, efficiency, and performance.
The Software Business Analyst will work closely with stakeholders across the business to understand operational needs, translate them into clear technical specifications, and support the successful delivery of software solutions. This includes shaping requirements, supporting process improvement, and ensuring that new systems and enhancements deliver measurable value.
You will be involved throughout the full lifecycle, from discovery and analysis through to testing support, implementation, and continuous improvement.
Key Responsibilities:
Engage with stakeholders to gather, analyse, and document business requirements for both bespoke software development and off‑the‑shelf system implementations.
Translate business needs into clear, structured technical specifications for development and engineering teams.
Ensure requirements are aligned with programme objectives, architectural standards, and wider business strategy.
Map, review, and refine business processes to support improved functionality, efficiency, and organisational maturity.
Support solution design discussions, ensuring proposed approaches meet business expectations and operational realities.
Collaborate with project managers, developers, testers, and operational teams to ensure smooth delivery and adoption of new systems.
Contribute to user acceptance testing, training materials, and change management activities.
Promote consistent ways of working, encouraging best practice and continuous improvement across the organisation.
Experience required:
Experience as a Business Analyst within a technology‑driven environment, ideally involving software development or system implementation.
Strong ability to translate complex business needs into structured technical requirements.
Familiarity with process mapping, workflow design, and business process improvement.
Comfortable working with cross‑functional teams in a fast‑paced, evolving environment.
Excellent communication skills, with the confidence to engage stakeholders at all levels.
A structured, analytical mindset with strong attention to detail.
Experience within data centres, critical infrastructure, or technology services is beneficial but not essential.
Must be eligible to work in the UK.
Paying up to £70,000, depending on experience.
....Read more...
An exciting opportunity has arisen for a Senior Trade Finance Officer to join a leading foreign bank based in Central London, providing a wide range of services to both private and corporate clients across the globe.
As a Senior Trade Finance Officer, you will oversee trade finance operations, ensuring regulatory compliance and supporting the development of a high-performing team.
This is a full-time, permanent office based role offering salary up to £45,000 and benefits.
You will be responsible for:
* Processing and managing various trade finance products such as Letters of Credit, Documentary Collections, and Guarantees.
* Conducting thorough due diligence on trade transactions to ensure compliance with anti-money laundering (AML) and other regulatory requirements.
* Reviewing transaction alerts and escalating potential concerns to senior management.
* Maintaining accurate records to ensure a transparent audit trail.
* Supervising and supporting team members, promoting efficiency, and maintaining high operational standards.
* Identifying any operational issues and resolving them effectively.
* Monitoring and reconciling ledger items in a timely manner.
* Staying up-to-date with regulatory changes, including AML and counter-terrorist financing practices.
* Assisting in training team members on AML compliance as necessary.
What we are looking for:
* Previously worked as a Trade Finance Officer, Trade Finance Specialist, Trade Finance Analyst, Trade Operations Officer, AML OFFICER, trade compliance officer, Trade Finance Specialist, Trade Operations Analyst, Trade Finance Payment Analyst, Trade Finance Assistant Manager, Trade Analyst, Trade Finance Manager or in a similar role.
* At least 4 years of experience within Trade Finance Operations in a banking environment.
* Experience with SWIFT messaging systems and related message types.
* Understanding of trade finance products, including Letters of Credit, Documentary Collections, and Guarantees/SBLCs.
* Knowledge of international trade rules, such as UCP 600, URC 522, ISP98, ICC Incoterms and AML regulations & trade-related due diligence.
* Strong problem-solving and analytical skills.
Apply now for this fantastic Trade Finance Officer opportunity to take the next step in your career with a well-established financial institution.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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IT Support Analyst Bristol £35,000 - £40,000 DOE Manufacturing Environment | On-Site Role | Career Development Opportunity A rapidly growing manufacturer based in Bristol is seeking an IT Support Technician to join their team in a newly created position. This is a hands-on, site-based role offering real autonomy and long-term technical development. You'll act as the first point of contact for IT support across the business, ensuring the smooth operation of desktops, networks, servers, and manufacturing IT systems. This role is ideal for someone who enjoys working in a fast-paced, IT-dependent environment and wants to expand their skills in SQL, JavaScript, and ERP systems. Key Responsibilities ·Provide on-site IT support for desktops, laptops, mobile devices/scanners and printers ·Troubleshoot hardware, software, connectivity, VPN, WAN and user access issues ·Support Microsoft 365 and end-user applications including ERP ·Act as first responder for IT incidents and system outages ·Support manufacturing/shop-floor IT systems ·Liaise with Managed Service Provider (MSPs) to escalate and resolve complex issues ·Maintain accurate documentation and ticket updates ·Assist with ERP user setup, support and documentation Required Skills & Experience ·Proven experience in an IT Support Technician, IT Support Analyst, or similar role ·Strong knowledge of Windows environments and Microsoft 365 ·Experience supporting desktops, laptops, printers and networked devices ·Understanding of client/server networking, VPNs, WANs ·Experience in a manufacturing or food production environment (desirable) ·ERP system user administration experience (desirable) ·Strong troubleshooting and problem-solving skills ·Excellent communication and customer service skills Development Opportunity This role offers genuine career progression. You will have the opportunity to develop skills in: ·SQL ·JavaScript ·ERP systems ·Working alongside MSPs on infrastructure and development projects ....Read more...
As an Energy Billing Analyst Apprentice within our Energy Bureau, you’ll play a vital role in delivering exceptional service to our clients. From validating utility invoices and meter readings to producing insightful portfolio-wide reports, your work will directly support accuracy, transparency and informed decision-making. You’ll also manage tenancy changes, resolve billing discrepancies and help ensure our internal systems remain precise and up to date.Training:Data Analyst Level 4.Training Outcome:This role could lead to an Energy Billing Analyst or other analytical role within the business.Employer Description:We are Optimised, a team of over 160 people driven by passion to create a positive impact and make a real difference in the world! With offices across the UK in Ashby, Blackpool, Bristol, and Sittingbourne, and our team of engineers working nationwide, we pride ourselves on delivering impactful solutions to optimise the world's transition to net zero and beyond.
We recognise that the climate emergency is the greatest challenge of our generation, and we're driven both personally and professionally to be a force for positive change. We deliver a range of integrated energy and sustainability solutions spanning Carbon Impact, Utility Management and Building Optimisation that help our clients achieve their decarbonisation goals whilst delivering significant returns on investment. As a certified B Corp, we place purpose before profit, upholding the highest standards of social and environmental performance, diversity, inclusion, and accountability in everything we do. At Optimised, we know that our people are our greatest asset. That's why we offer a flexible, fun, and supportive environment where everyone has the opportunity to perform to their best. We're always looking for individuals who share our values and are passionate about making a positive impact. Working Hours :Monday to Friday, 9am to 5:30pm (including a 1-hour lunch break).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Team working,Initiative....Read more...
During the apprenticeship, the Data Analyst Apprentice will learn and deliver: Data Collection & Management :
Gather, collate, and validate data from internal systems and external sources.
Maintain data quality, identifying errors and inconsistencies.
Apply data protection and GDPR principles when handling information.
Analysis & Interpretation:
Use statistical and analytical techniques to interpret data.
Support the Data Team in identifying patterns, trends, and insights.
Contribute to business decisions by providing evidence-based recommendations.
Tools & Technology:
Learn to use data tools such as Excel, SQL, and Power BI.
Develop coding and querying skills for data extraction and analysis.
Create reports, dashboards, and visualisations to present findings clearly.
Communication & Collaboration:
Work with colleagues across the organisation to understand their data needs.
Explain technical findings in clear, accessible language to non-technical audiences.
Support project teams with data requirements and performance monitoring.
Continuous Learning & Development:
Participate in all apprenticeship training and assessments.
Apply new knowledge, skills, and behaviours to workplace tasks.
Reflect on learning and seek opportunities to improve.
Essential skills, characteristics and experience The successful candidate will be expected to demonstrate or develop the following in line with the Level 4 Data Analyst apprenticeship standard: Knowledge (to be developed through the apprenticeship):
Different types of data and how they are used to support decision-making.
Data structures, databases, and data management principles.
Data analysis methods, statistical techniques, and validation processes.
Industry-standard tools (e.g., Excel, SQL, Power BI, Python/R).
Data legislation, policies, and ethical considerations (e.g., GDPR).
How organisations use data for business improvement.
Skills (to be demonstrated and applied during the role):
Collecting, organising, and formatting data from multiple sources.
Performing data cleansing to ensure accuracy and reliability.
Applying analytical and statistical methods to identify trends.
Using tools and techniques to create reports, dashboards, and visualisations.
Summarising and presenting data in ways that are meaningful for different audiences.
Communicating findings clearly to colleagues and stakeholders.
Managing own time and workload effectively to meet deadlines.
Behaviours (to be demonstrated consistently):
Attention to detail and commitment to data accuracy.
Logical and creative thinking in problem-solving.
Professionalism and integrity when handling sensitive information.
Collaboration and teamwork across departments.
Proactive approach to learning and applying new skills.
Commitment to delivering value and positive outcomes for customers and communities.
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Data Analyst Apprenticeship Standard. The training will prepare the apprentice to competently deliver duties that can be found here:
https://skillsengland.education.gov.uk/apprenticeships/st0118-v1-1 Training Outcome:This is a fixed term position. Upon completion of the apprenticeship, the applicant will have achieved a level 4 qualification for a data analyst.Employer Description:Castles & Coasts is a social housing association with more than 7,400 homes across the North of England in Cumbria, Northumberland, Tyne and Wear and North Lancashire. We pride ourselves in focusing on the needs of the local communities we serve, tackling the housing shortage, improving services within our communities, and use our strength and efficiency to meet housing service needs. We are committed to providing excellent services to our customers.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: IT skills,Attention to detail,Number skills,Team working....Read more...
Data AnalystLocation: Tower Quays, Birkenhead Salary: £26,000 - £30,000 per annumThe Data Analyst supports the Client Services project management team by analysing data and identifying trends, providing clients and management with valuable information that will be used to create reports for our water company clients.MAIN DUTIES
Extract data from multiple sources and to produce insights for client reportingInput and process data including audit data and customer data connected to client projectsCleanse and validate data from multiple pipelines, monitoring data quality and removing corrupt dataExtract data from various platforms and software systems (currently including Microsoft 365 tools, SharePoint, OneDrive, ShareFile, and project-specific platforms such as Snap Surveys and BigChange JobWatch) and check for issuesCreate and maintain automated workflows using Microsoft Power Automate to streamline data collection, processing, and reportingUse the data to forecast trends in relation to client projectsPerform statistical analysis of audit data for client reportingUse Microsoft Power BI to visualise data in easy-to-understand formats, such as diagrams and graphsCommunicate with stakeholders to understand data content and business requirementsAttend client meetings are required (typically virtually)Carry out basic administration tasks to support the broader Client Services team as required.
KEY INTERFACESThe Data Analyst will support the Project Managers and Client Services Director, and will also liaise directly with our clients.SKILLS, EXPERIENCE AND QUALIFICATIONS
Experience in data analysis, business intelligence, or data operations roleWorking knowledge of databases, BI tools, or data visualisation platforms including Power BIWorking knowledge of automation tools, particularly Microsoft Power Automate, including error handling in automated workflowsStrong analytical mindset with the ability to interpret complex data and present insights clearly.Good understanding of information management, data quality principles, and system workflows.Competent with Microsoft 365 especially Excel and other collaborative digital tools.Ability to balance multiple tasks, prioritise effectively, and meet deadlines.Strong communication skills, able to translate technical concepts for non‑technical users.Curious, analytical, and eager to grow technical and sector knowledge.Strong attention to detail and commitment to accuracy.Collaborative and approachable, with a user-focused mindset.Proactive in identifying improvement opportunities and solving problems.Willingness to learn about industry-specific requirements.
Core Microsoft 365 Tools (consistent across projects):
Microsoft ExcelMicrosoft Power AutomateSharePointOneDriveShareFile
Project-Specific Platforms (subject to change):
Snap SurveysBigChange JobWatchWordPressMax Contact Dialler
INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Providing initial triage of service requests and identifying the appropriate IT resources
Logging, monitoring and tracking incidents through the call management system
Providing first-line resolution for hardware, software and application issues
Escalating incidents and service requests in line with service level agreements
Keeping users informed of progress and ensuring excellent customer service
Supporting desktop hardware, operating systems and business applications
Assisting with desktop asset management
Contributing to service improvement by analysing call trends and identifying recurring issues
Adhering to IT policies, information security standards and health and safety requirements
Supporting the wider work of the IT Services department where required
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:This apprenticeship provides a strong foundation for a long-term career in IT. On successful completion, there may be opportunities to apply for permanent roles within the IT Services team, subject to performance and organisational needs.
Potential career pathways include:
Desktop Support Analyst
IT Support Technician
Application Support Analyst
Infrastructure or Systems Administrator
You will gain valuable experience within a respected national organisation, developing both technical expertise and professional skills to support future career progression.Employer Description:The Royal College of Physicians (RCP) is a professional membership body for hospital doctors, with over 40,000 members in the UK and internationally. Founded in 1518, we work to improve patient care and reduce illness through education, influence and collaboration.
We are committed to creating an inclusive, supportive workplace where our values – taking care, learning and being collaborative – guide everything we do.Working Hours :Standard working hours are on a rota to cover between 8am and 6pm, Monday to Friday. Exact shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers.
If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us.
We are currently looking for an innovative Sr. pricing analyst to increase our business' competitiveness and profitability. In this role, you will be analyzing pricing data, preparing market share and revenue forecasts, and comparing the outcomes of different pricing strategies. To ensure success as a Sr. pricing analyst, you should possess sound knowledge of quantitative and qualitative data analysis methods and experience in a similar role. An accomplished Sr. pricing analyst is someone who can translate pricing data into actionable profit-enhancing strategies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
RPM end of month reporting based on brand/region analyzing sales trends & PVM effects on margin.
End-of-month reporting based on select customer list defined by Pricing Manager/Pricing Director (including sales trends + PVM effects).
End-of month reporting on Price Effect including validation/analysis against automated tools to ensure no errors across all reports.
Weekly reporting for low-margin items/transactions across all Tremco brands/regions.
Ad-hoc updates to Pricing Master for new items/item updates including all respective updates to price lists and GM% files.
Build out all load files necessary for Ops team to execute.
Includes maintenance for PowerBI price lists + necessary Sharepoint reference files.
Assist Pricing Manager with data validation/testing regarding PowerBI models/dashboards and major IT projects (RPM One, Tremco Data Lake etc.)
Ad-hoc development of PowerBI models/dashboards. Identify opportunities where PowerBI can be leveraged to automate manual Excel processes/reports.
Execute ad-hoc queries in SQL and build respective Excel reports.
Prepare and present internal customer facing analytics.
Identify opportunities to improve/streamline existing reporting methods/processes to ensure optimal turnaround times and improve data quality.
Keeping informed on pricing analysis methods and industry trends.
Continued learning on current data science methodologies (Python, Databricks, etc.
Analyzing competitor pricing and market trends to increase market share and profitability.
EDUCATION:
A Bachelor's degree in mathematics, statistics, finance, economics, or in a related field.
A Master's degree in business administration will be advantageous.
EXPERIENCE:
A minimum of two to four years' experience as a pricing analyst in a similar industry.
Experience in Chemical, Building Materials and/or Industrial Product industry experience preferred
SKILLS AND ABILITIES:
Proficiency in business intelligence (BI) software, such as PowerBI.
Experience utilizing pricing in SAP advantageous.
Experience working within Salesforce platform advantageous.
In-depth knowledge of statistical methods and data analysis.
Extensive experience in analyzing pricing strategies and forecasting revenue and market share.
Experience in collaborating on pricing strategies with sales and marketing departments.
Ability to keep abreast of industry trends and develop dynamic pricing tools.
Advanced ability to present pricing analysis reports to relevant stakeholders.
Excellent analytical and communication skills.
OTHER QUALIFICATIONS:
Ability to travel up to 15%
ADDITIONAL INFORMATION:
Primary Role (Summary)
Improving data structures, integration between systems, data reliability/consistency for usage in pricing analytics
Tracking Price realization, leakage and other related KPIs
Supporting design and tracking of price approval process
Supporting deal review and providing guidance and analytics on improving pricing/profitability
Setting and tracking pricing policies, business rules and RACIs
Skills: Behavioral & Technical:
Profitability and growth orientation; does not hesitate in challenging sales force when required; Willingness and mindset to get into details
Strong financial skills to utilize the decision support systems to interface with the sales and marketing organizations to drive specific action plans and programs
Comfortable executing analyses independently in MS Excel
Comfortable with independently accessing and running analyses on data directly from a database (e.g. via SQL)
Experience with BI or dashboarding technologies (e.g. Tableau, Power BI) to independently build and manipulate fit-for-purpose reporting
Key Accountabilities / Essential Functions of the Job:
Supporting and refining existing price realization dashboards while spearheading monthly investigations into price performance and providing insights to Pricing Leader and other business leaders
Identifying gaps in current data structures, closing these gaps in collaboration with other business functions
Performing historical price analysis and transactional analysis to continuously track pricing discipline as well as potential for list price changes based on customer willingness to pay
Support tracking of raw material inflation pass through and setting pricing targets working with Procurement, and Finance
Support price list design changes and price setting analytics based on market dynamics, competitive intelligence, historical transactional data in collaboration with Product Marketing and Sales
Support monitoring of pricing approvals and governance processes within the business
The salary range for applicants in this position generally ranges between $75,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Answering inbound calls and handling customer enquiries
Booking appointments and scheduling engineers
Managing emails and maintaining customer records
Preparing quotes, invoices, and job sheets
Updating internal systems and databases
Assisting with social media and marketing tasks (working with Castle)
Providing general office and administrative support
Training Outcome:What is the expected career progression after a Business Administrator Apprenticeship?
A Business Administrator Apprenticeship provides a strong foundation for progression across a wide range of industries, as administrative skills are transferable to almost every sector.
Typical progression routes include:
Business Administrator / Senior AdministratorTaking on greater responsibility, managing systems, supporting senior leadership, and overseeing key processes.
Office Manager / Operations AdministratorCoordinating teams, improving internal processes, and supporting the smooth running of the organisation.
Specialist pathways, such as:
HR Administrator or HR Assistant
Finance / Accounts Assistant
Project Support Officer
Customer Service or Client Relationship Executive
Further Development Opportunities
Learners may progress onto higher-level apprenticeships, including:
Level 4 Business Analyst
Level 5 Operations / Departmental Manager
HR Consultant / Partner
They may also complete professional qualifications such as AAT (Finance), CIPD (HR), or ILM (Leadership & Management), depending on their chosen pathway.
Long-Term Career Potential
With experience and continued development, this apprenticeship can lead to roles such as:
Operations Manager
Business Manager
HR Manager
Project Manager
Overall, the apprenticeship develops key transferable skills including communication, organisation, problem-solving, digital systems, and teamwork, making it a versatile and future-proof career starting point.Employer Description:Based in Merseyside, we have now grown into a well respected business, serving households within Merseyside and surrounding areas.We offer a free, no obligation site survey to assess your needs. We will then compile a quotation for the work required.Therefore, we offer a range of heating and plumbing options, including boiler repair, servicing and installation.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills....Read more...
Harper May is working with a growing entertainment business that is looking for a Finance Analyst to join its expanding finance team. The company operates across a range of creative and commercial entertainment activities and is continuing to build its financial capability to support growth, investment, and performance analysis.This role will play an important part in supporting financial reporting, commercial analysis, and budgeting processes. The successful candidate will work closely with senior finance and operational teams to help translate financial data into clear insights that support decision-making across the business.Role OverviewThe Finance Analyst will assist with financial planning, performance tracking, and reporting across multiple areas of the business. The role offers strong exposure to commercial decision-making and is well suited to someone who enjoys working with data and providing meaningful financial insight in a fast-paced environment.Key Responsibilities
Support monthly management accounts and financial reporting processes
Assist with budgeting and forecasting cycles across departments
Provide analysis of revenue streams, costs, and operational performance
Prepare financial models and scenario analysis to support business planning
Develop dashboards and reports to monitor financial and commercial performance
Partner with operational teams to provide financial insight and challenge assumptions
Support process improvements and enhancements to reporting systems
Assist with ad hoc analysis to support strategic initiatives and investment decisions
Candidate Profile
Part-qualified or qualified accountant (ACA, ACCA, or CIMA) or equivalent
Strong analytical and financial modelling skills
Advanced Excel and data analysis capability
Experience working with financial reporting and budgeting processes
Strong communication skills with the ability to present financial information clearly
Commercially minded with an interest in understanding how the business operates
Ability to work effectively in a fast-moving, collaborative environment....Read more...
In this role you will develop skills in designing and executing software tests, diagnosing defects, using testing tools, analysing results and working collaboratively.
This apprentice Test Analyst role at the National Trust’s Heelis Head Office helps ensure the technology used by visitors, staff and volunteers runs smoothly. You’ll support testing teams by planning and running tests across systems ranging from café tills to digital platforms like the National Trust website. You’ll learn to write test cases, run tests, record issues and work with developers to improve system quality. During your apprenticeship, you’ll rotate between teams including IT Digital, Salesforce, Tills and Delta, gaining broad hands-on experience. You may also work on performance and accessibility testing, helping ensure our systems are reliable, effective and inclusive.Training:Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills & knowledge relevant to the apprenticeship standard Software Tester Level 4.
Your apprenticeship training will be delivered by a Learning Coach, with teaching and learning sessions held online, lots of on-the-job learning and support every day in the workplace.
You’ll attend regular review meetings and be accountable for your own progression. You’ll be required to complete mandatory e-learning, courses and training provided.Training Outcome:Upon successful completion you will have a Level 4 Software Tester Higher Apprenticeship, taking your first steps towards a career in IT.Employer Description:We protect and care for places so people and nature can thrive. We look after hundreds of houses and close to a million objects, along with vast areas of coastline, countryside and green spaces, for everyone’s benefit. With our staff, members, volunteers and supporters, we’re the biggest conservation charity in Europe. Everyone can get involved, everyone can make a difference.Working Hours :Fixed term, full-time (37.5 hours per week, for 18 months), shifts to be confirmed.Skills: IT skills,Customer care skills,Team working....Read more...
IT Applications Manager - Central London
£650 - £700 p/d (outside IR35) – 3 month initial term
Well-established and highly profitable construction engineering business is seeking an experienced IT Applications Manager to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications.
Reporting into the Head of IT, you will lead the delivery, governance and optimisation of business applications across the enterprise. This role blends strategic oversight, hands-on expertise with modern low-code/no-code platforms and direct leadership of a multidisciplinary applications team.
The IT Applications Manager will oversee a suite of core enterprise systems, including but not limited to: Workday, UKG (Kronos), COINS, SharePoint, Snowflake, Autodesk Construction Cloud, Pro-Sapien, Primavera P6 etc.
Responsibilities:
• Lead the full lifecycle of low-code/no-code application solutions, from requirements gathering through to deployment, governance and support
• Collaborate with business units to identify automation and digital enablement opportunities, improving operational efficiency and data accuracy
• Oversee and manage a small internal team (Business/Data Analyst, Software Developer, HR Systems Engineer) alongside two external managed services
• Drive application standardisation across business units to reduce duplication, simplify the portfolio and improve scalability
• Manage and govern the SharePoint environment, ensuring effective architecture, permissions and content lifecycle management
• Oversee the Snowflake data warehouse, ensuring reliable data integrations, access control and performance monitoring
• Own vendor relationships for key managed services including COINS and UKG Time & Attendance, ensuring service performance and alignment with business priorities
• Support M&A activities by leading the migration and integration of applications and associated data, ensuring compliance and business continuity
• Establish governance frameworks, standards and best practices for application development and management
• Ensure security, scalability and enterprise alignment for all applications and digital workflows
• Promote shared frameworks, templates and components across business systems to accelerate delivery and consistency
Requirements:
• Strong experience with low-code/no-code platforms
• Proven ability to lead and deliver change management initiatives across business systems
• Experience in application standardisation and rationalisation across business units
• Leadership experience managing cross-functional teams and vendor relationships
• Skilled in business process mapping, workflow automation and data modelling
• Familiarity with enterprise integrations and APIs
• Strong understanding of IT governance, compliance and security principles
• Ideally ITIL certified with experience in ITIL change management
• Experience in user enablement, training and digital adoption
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As a Digital Support Technician Apprentice, you will:
Help staff, learners, and employers with technical queries (logging in, online platforms, emails, system issues)
Support onboarding of new learners and employers onto apprenticeship systems
Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE)
Assist with troubleshooting hardware and software issuesSupport online learning platforms (Teams, Zoom, e-portfolio systems, etc.)
Help keep digital systems updated and working smoothly
Provide friendly customer service by phone, email, and online chat
Assist with maintaining equipment, devices, and simple network tasks
Produce basic user guides or instructions to help people use systems more easily
Escalate technical problems to senior team members when needed
Training:Your training will be delivered through a mix of workplace learning and structured teaching sessions by the training provider. You will learn on the job every day while being supported by experienced colleagues, and you will also have regular training sessions provided by your apprenticeship training partner.
Training will be delivered through a combination of:
On-the-job learning at our main office: London E1 5HZ
Hybrid teaching sessions once per week with your training provider
Monthly progress reviews with your coach and line manager
Self-directed study time built into your weekly schedule
Practical assessments and projects based on real work tasks
Training Outcome:Once the apprentice successfully completes the Level 3 Digital Support Technician apprenticeship, they can progress into a variety of digital and support-focused roles such as:
Digital Support Technician / IT Support Technician:
Providing day-to-day support for learners, employers, and staff
Learner Onboarding Coordinator:
Supporting digital platforms, enrolment systems, and user access
MIS / Data Administrator:
Managing learner records, ILR data, and compliance systems
E-Learning Support Specialist:
Supporting virtual learning platforms, resources, and online classrooms
Helpdesk or Service Desk Analyst:
Responding to tickets and troubleshooting issues for staff and learners
Employer Description:London Vesta College (LVC) is a specialist IT and digital training provider based in East London. As a government-approved apprenticeship provider, LVC delivers high-quality digital apprenticeships, and sector-focused skills bootcamps supported by qualified IT tutors. The college has a strong reputation, with Ofsted rating its apprenticeship provision as Good and the organisation reporting excellent employer satisfaction and a 100% apprentice pass rate. Employers choose LVC for its efficient recruitment and training support, while learners benefit from small class sizes, personalised coaching, and strong progression opportunities into digital careers—backed by more than a decade of experience in the digital education sector.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Fibre As Built & QS Engineer
Network Planning & GIS
UK wide – work from home – full remote working
@mecscomms is currently recruiting for a Contract Fibre As-built & QS Engineer to work for a global telecoms carrier and network service provider to update and maintain secure customer connectivity and fibre solutions for complex customer orders. If you possess experience as a Fibre Planner or GIS Fibre Network Analyst within a telecoms GIS environment, I'm keen to hear from you.
Position: Contract Fibre As-built & QS Engineer, Provisioning, Provide, Design & Build
Location: UK wide– work from home – fully remote working
Duration: 12 months +
Hours: Monday - Friday 9.00 - 17.30
Start date: ASAP
Gross Rate: £25.00 per hour
Status: Inside IR35
Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Environment:
Telco, Telecoms, Carrier, Internet, Service Provider, ISP, Operator, Network, Fibre, Fiber Inventory, Access, As-built, QS, Quality, Planner, Graduate, Planning, Capacity, Engineer, Civils, Access Network, FTTP, FTTH, FTTC, SDH, DWDM, Transmission, Technician, GIS, Microstation, Autodesk, ArcGIS, Arc GIS, Smallworld PNI, Gcomms, Design, Implementation, Build, HLD, LLD
Key Activity:
• Data Capture of HLD, LLD
• As-built validation and approval
• Manage Fibre Inventory
• Fibre As build
• Smallworld PNI data updates
• QS Engineer
• Customer Order Validation & Management
• GIS & Civils
• Fibre Network Analyst
• Process management
• Governance & Control
Overview:
Opportunity to join an ever expanding, global telco service provider who is now in need of a telecoms fibre and GIS professional. We are looking for a contract As-built and QS Engineer within the fibre planning and build department.
The Fibre As-built & QS Engineer will take ownership of updating and maintaining fibre solutions for customer connectivity services, liaising with various departments and 3rd party suppliers to manage the delivery of the as-built designs.
The role will update, validate and maintain fibre solutions within inventory systems to support secure customer connectivity, ensuring accurate as-built capture, validation and governance of fibre network data in line with internal standards and SLA-driven KPIs.
Responsibilities:
Working within the Fibre planning and build department the Fibre As-built & QS Engineer will be involved with:
• Interact with Design & Build teams to capture HLD, LLD and as-built data for secure customer orders
• Validate as-built packs submitted by the supply chain to ensure compliance with internal standards and process requirements
• Utilise & research existing databases, files, and records for purposes of network design, fibre optimisation, and relocation of fibre facilities
• Update and maintain fibre inventory in Smallworld PNI in line with approved as-built documentation
• Ensure all internal documentation systems and databases are updated in accordance with as-built governance processes
• Validate requested and allocated fibres within internal tie cables for secure customer provisioning
• Process and validate measure applications, cross-checking against as-built submissions
• Process requests for network, site and new build surveys, completing and issuing supporting documentation and liaising with survey contractors
• Provide design schematics of fibre path to be performed for fibre projects, relocation of existing fibre facilities, and restoration of existing traffic
• Raise structured queries with supply chain partners where as-built packs or measure submissions lack required data
• Issue pay certificates in line with SLA timelines and coordinate with Delivery Managers and Project Managers
• Engage and coordinate with internal and external stakeholders to resolve technical queries and ensure delivery support
• Maintain inventory quality standards exceeding defined accuracy thresholds
Candidate Profile:
We will consider candidate form a variety of backgrounds, as training will be provided. You should however have some basic telecoms and GIS experience. Your skills & attributes are likely to include some or all of the following:
• Basic understanding of telecom
• Experience working within a carrier, operator or service provider environment
• Exposure to fibre planning, engineering, operations or network build environments
• Knowledge of fibre as-built, planning or network infrastructures
• Use of GIS Applications (ArcGIS, Microstation, Autodesk, Smallworld PNI) etc.
• Experience in fibre as-built validation and inventory management
• Strong understanding of telecoms fibre infrastructure and network design (HLD/LLD)
• GIS data entry & data validation
• GIS data preparation & data management
• Experience working with supply chain partners and QS processes
• Microsoft Excel
• Analytical & attention to detail skills
• Documentation and presentation skills
• It is essential for the successful individual to consent to BPSS (Basic Check) and SC level security clearance checks.
If any candidates have some exposure to a telecoms carrier, operator or similar environment within a fibre planning, engineering, operations or similar department then that would be highly desirable.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
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IT Applications Manager - Central London
£80,000 - £85,000
Well-established and highly profitable construction engineering business is seeking an experienced IT Applications Manager to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications.
Reporting into the Head of IT, you will lead the delivery, governance and optimisation of business applications across the enterprise. This role blends strategic oversight, hands-on expertise with modern low-code/no-code platforms and direct leadership of a multidisciplinary applications team.
The IT Applications Manager will oversee a suite of core enterprise systems, including but not limited to: Workday, UKG (Kronos), COINS, SharePoint, Snowflake, Autodesk Construction Cloud, Pro-Sapien, Primavera P6 etc.
Responsibilities:
• Lead the full lifecycle of low-code/no-code application solutions, from requirements gathering through to deployment, governance and support
• Collaborate with business units to identify automation and digital enablement opportunities, improving operational efficiency and data accuracy
• Oversee and manage a small internal team (Business/Data Analyst, Software Developer, HR Systems Engineer) alongside two external managed services
• Drive application standardisation across business units to reduce duplication, simplify the portfolio and improve scalability
• Manage and govern the SharePoint environment, ensuring effective architecture, permissions and content lifecycle management
• Oversee the Snowflake data warehouse, ensuring reliable data integrations, access control and performance monitoring
• Own vendor relationships for key managed services including COINS and UKG Time & Attendance, ensuring service performance and alignment with business priorities
• Support M&A activities by leading the migration and integration of applications and associated data, ensuring compliance and business continuity
• Establish governance frameworks, standards and best practices for application development and management
• Ensure security, scalability and enterprise alignment for all applications and digital workflows
• Promote shared frameworks, templates and components across business systems to accelerate delivery and consistency
Requirements:
• Strong experience with low-code/no-code platforms
• Proven ability to lead and deliver change management initiatives across business systems
• Experience in application standardisation and rationalisation across business units
• Leadership experience managing cross-functional teams and vendor relationships
• Skilled in business process mapping, workflow automation and data modelling
• Familiarity with enterprise integrations and APIs
• Strong understanding of IT governance, compliance and security principles
• Ideally ITIL certified with experience in ITIL change management
• Experience in user enablement, training and digital adoption
Central London – 4 days per week onsite initially, dropping to 3 once passed probation.....Read more...
What Your Day Will Look Like:
Sending customer quotes quickly and accurately
Providing proof of deliveries and shipment updates
Handling customer and internal job queries
Using multiple systems and developing strong computer skills
Supporting the sales team to win and retain business
Working as part of a close-knit local logistics team
You’ll be at the heart of the operation. The role that keeps the promises the sales team make
Training Outcome:What is the expected career progression after a Business Administration Apprenticeship?
A Business Administration Apprenticeship provides a strong foundation for career progression across a wide range of industries, as administrative skills are transferable to almost every sector
Typical progression routes include:
Business Administrator / Senior AdministratorTaking on increased responsibility, supporting management teams, and overseeing key processes within the organisation
Office Manager / Operations AdministratorManaging office systems, coordinating teams, and ensuring the smooth day-to-day running of the business
Specialist pathways, such as:
HR Administrator or HR Assistant
Finance / Accounts Assistant
Project Support Officer
Customer Service Executive
Further Development Opportunities
Learners may progress onto higher-level apprenticeships, including:
Level 4 Business Analyst
Level 5 Operations / Departmental Manager
HR Consultant / Partner
They may also choose to complete professional qualifications such as AAT (Finance), CIPD (HR), or ILM (Leadership & Management)
Long-Term Career Potential:
With experience and continued development, this pathway can lead to roles such as:
Operations Manager
Business Manager
HR Manager
Project Manager
Overall, this apprenticeship develops essential transferable skills, including communication, organisation, problem-solving, digital systems, and teamwork, making it a versatile and future-proof career starting point.Employer Description:We boast a state of the art online portal which provides discounted rates from the world leading carriers including DHL, UPS, FedEx and TNT. The portal is designed to save customers time and money by offering multiple savings in just one search. So that our customers receive the full benefit from booking with EU Express the software provides labels, full track and trace along with POD’s which are all accessible via the portal.Working Hours :Monday to Friday, 9.00am - 5.00pm, shifts may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
An exciting opportunity has arisen for a Quality Engineer to join a well-established company providing digital solutions ensuring the safe, compliant transport of dangerous goods by sea.
As a Quality Engineer, you will be responsible for ensuring new software features are thoroughly tested and validated before release, contributing to release quality and process improvement.
This is a hybrid role working 1 day in office (35 hours a week) offering benefits and a salary range of £35,000 - £40,000 and benefits.
You will be responsible for:
* Executing structured manual testing of completed development work to confirm acceptance criteria.
* Identifying edge cases, workflow gaps, and usability issues, logging defects and collaborating with developers to resolve them.
* Producing clear release documentation and maintaining traceability between development tasks and release outputs.
* Exploring and implementing AI-assisted tools to improve test design and documentation workflows.
* Conducting API testing (RESTful and SOAP) and validating data integrity as required.
* Working closely with development and product teams to clarify requirements and support continuous improvement of testing processes.
What we are looking for:
* Previously worked as a Quality Engineer, QA Engineer, Quality Assurance Engineer, Manual Tester, Software Tester, Software Test Engineer, Quality Control Engineer Software, Application Tester, Frontend Tester, System Tester, API Tester, QA Specialist, Quality Analyst, Software Quality Engineer or in a similar role.
* Proven experience in software testing within an Agile environment.
* Strong skills in manual front-end testing, regression testing, and validating new features.
* Experience collaborating with developers to refine requirements and acceptance criteria.
* Knowledge or willingness to use AI tools (like Claude, Copilot) to assist with test generation and documentation.
* Familiarity with API testing tools such as Postman or SOAPUI.
* Understanding of version control systems (e.g., Git)
This is a fantastic opportunity for a Quality Engineer to join a leading technology organisation and make a tangible impact on software delivery.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Reporting to the Toxicology Apprentice Mentor, some of your key duties will include:
Check, examine and prepare bodily fluids and hair samples, ready for extraction (to include witnessing of other colleagues’ work)
Update LIMS systems and process documentation to allow accurate monitoring and rapid progression of workflow (to include batch making for extraction)
Assessment of paperwork to determine work required (predominantly for Road Traffic Act cases)
Administration tasks, to include (but not limited to) examination queries, work request queries and hair faulting
Preparation of laboratory solutions, calibrators and quality control samples
Efficient stock control and ordering of non-stock items
General housekeeping of laboratory areas including disposal of dry and wet chemical hazard waste
Other general laboratory duties to include (but not limited to) glassware washing, cleaning of equipment used for hair cutting and weekly pipette calibration
Training:You will undertake a Level 3 Laboratory Technician Apprenticeship with an Ofsted rated 'Outstanding' training provider, CSR Scientific Training, which will include:
Fully recognised apprenticeship qualification - Level 3 Laboratory Technician
On-the-job competency training
Training will be delivered online with occasional site visits by a vocational skills coach to assess you in the workplace
Upon successful completion, apprentices can apply for professional registration as a Registered Science Technician, RSciTech, with either the Royal Society of Chemistry or Royal Society of Biology.Training Outcome:
Upon successful completion of the apprenticeship, there is potential to progress to an analyst role
Employer Description:Established in 1987, Cellmark has over three decades‘ experience of providing police forces with high quality, specialist forensic services. As one of the largest forensic science providers and DNA testing companies in the world, Cellmark has a proven reputation for quality, reliability and service excellence.Working Hours :Monday to Friday. Start/finish times to be agreed but between 7.30am to 5.30pm, with either a half an hour or one hour lunchbreak (upon preference). Study leave to attend external training as part of the apprenticeship programme.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
