Responding to incoming support tickets on the help desk, assisting customers and internal staff with IT issues.
Providing first-line support and escalating complex issues when needed.
Assembling and disassembling computer equipment to meet specific requirements.
Setting up and configuring software, including device installations and software packages.
Utilising troubleshooting tools like Command Prompt (CMD), PowerShell, and SSH to diagnose and resolve technical problems.
Using basic scripting tools like PowerShell, CMD, and CLI to automate and streamline tasks.
Training:Working towards Level 3 Information communications technician apprenticeship standard. As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician.
Employer Description:At Remedian IT, we are not just a company; we are a community of passionate professionals dedicated to providing exceptional server support services. If you are looking for a rewarding career in the IT industry, joining our support team can be your gateway to success.Working Hours :Monday – Friday 9am-5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Willingness to learn....Read more...
As an Engineering apprentice, you will undertake learning and development to become an accomplished multi-skilled technician. Working under the guidance and support of a team of technicians, engineers and scientists you will be trained to work in the following areas:
Perform mechanical/electrical assembly, installation and operation of vacuum and cryogenic systems.
Working with Radio frequency systems, lasers and other cutting edge technologies to support accelerator science
Coordinating with other departments (workshop, site services, logistics etc.) and contractors for delivering necessary services to ensure effective laboratory operations
Provide ongoing support to operational facilities including fault-finding and planned maintenance
Training:To support your chosen discipline, you will undertake professional development and training as part of a cohort of Engineering Technician apprentices. You will study the practical elements of the course at Riverside College in Widnes and the theoretical elements at Cronton College, also in Widnes, completing a Level 3 Engineering Technician apprenticeship.Training Outcome:Fully recognised apprenticeship qualification – Level 3 Engineering Technician – Mechatronic Pathway with the possible opportunity of a permanent position with STFC on successful completion of the Apprenticeship. Progression will be discussed on completionEmployer Description:UKRI is an organisation that brings together the seven disciplinary research councils, Research England and Innovate UK. Together, we build an independent organisation with a strong voice and vision ensuring the UK maintains its world-leading position in research and innovation.
Supporting some of the world’s most exciting and challenging research projects, we develop and operate some of the most remarkable scientific facilities in the world. We are pushing the frontiers of human knowledge through fundamental research and delivering benefits for UK society and the economy through world-class research, skills and business-led innovation.Working Hours :Monday to Friday (non-shift), times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
As an Engineering apprentice, you will undertake learning and development to become an accomplished Technician in one of two areas:
Electrical Engineering apprentice will gain practical experience in a unique scientific environment and help deliver complex technical solutions for a diverse range of scientific applications. Working with a highly trained team of electrical technicians and engineers to design, assemble, install and test specialist electrical equipment for UK and international research programmes. Providing frontline support to operational accelerators including fault finding, mandatory testing and planned maintenance.
Mechanical Engineering apprentices use novel and technology-enabled processes to contribute to the manufacture and integration of mechanical parts and assemblies. This supports a broad range of engineering requirements on both large and small precise sizes using Computer Numerical Controlled (CNC) and conventional machining techniques. You will also support work in vacuum, gasses, cryogenics and mechanical design.Training:
To support your chosen discipline, you will undertake professional development and training as part of a cohort of Engineering Technician apprentices, you will study the practical elements of the course at Riverside College in Widnes and the theoretical elements at Cronton College also in Widnes completing a Level 3 Engineering Technician apprenticeship.
Training Outcome:Fully recognised apprenticeship qualification - Level 3 Engineering Technician - Mechatronic Pathway with the possible opportunity of a permanent position with STFC on successful completion of the Apprenticeship. Progression will be discussed on completion. Employer Description:UKRI is an organisation that brings together the seven disciplinary research councils, Research England and Innovate UK. Together, we build an independent organisation with a strong voice and vision ensuring the UK maintains its world-leading position in research and innovation.
Supporting some of the world’s most exciting and challenging research projects, we develop and operate some of the most remarkable scientific facilities in the world. We are pushing the frontiers of human knowledge through fundamental research and delivering benefits for UK society and the economy through world-class research, skills and business-led innovation.Working Hours :Monday to Friday (non-shift).Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Our Science Technician Team provide practical support for students in science lessons.
Some of your daily duties will include:
Carrying out demonstrations
Preparing resources
Assembling apparatus
Stock control and ordering as appropriate
Ensuring all health and safety requirements are met
Giving technical advice to teachers and students
Ensuring the availability of suitable materials and equipment and suggesting alternatives for suitability and economy
Training:Through the training provider, CSR Scientific Training, you will undertake a Level 3 Laboratory Technician Apprenticeship which will include:
Fully recognised apprenticeship qualification - Level 3 Laboratory Technician
On-the-job competency training
Theoretical knowledge - BTEC Level 3 Applied Science (if required)
The majority of your learning will be completed online once a week with some face-to-face practical sessions/exams (if completing BTEC) in Sutton Coldfield.
Upon successful completion, apprentices can apply for professional registration as a Registered Science Technician, RSciTech, with either the Royal Society of Chemistry or Royal Society of BiologyTraining Outcome:
Upon succesful completion of the apprenticeship, you may be able to apply for a permanent position
Employer Description:Our academy is proud to be a part of the Thinking Schools Academy trust, a family of schools all united to “improve the life chances” of all our children and young people. We share a common mission to nurture all children to be successful, confident and can think and act independently. Our cognitive approach to education defines us but does not create a “one size fits all” or an “academy-way of doing”.
Each member of the Thinking Schools family is equally as important and shares a direction and ethos. We believe that we are simply stronger together.Working Hours :Monday - Thursday, 8.00am - 4.00pm and Friday, 8.00am - 3.30pm (Term time only - 38 weeks per year)Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Pharmacy Technician Apprenticeship - Surrey• Achieve the best possible outcome through a person’s medicines by managing, ordering, receiving, maintaining and supplying medicines and other pharmaceutical products safely, legally and effectively, whilst meeting the regulatory standards• Provide person-centred health advice to all patients, whether on prescription or over-the-counter and refer them to other healthcare professionals when appropriate• Support the management of the day-to-day operation of the pharmacy, such as clinical governance, business operation and processes, and supervise other pharmacy staff• Provide training to pharmacy and the wider healthcare teams, such as for new members of staff• Maintain a quality service through auditing and evaluating the service and processes, and respond to feedback• You will also gain a nationally recognised qualification at Level 3, equivalent to A level, which will enable you to register with the General Pharmaceutical Council (GPhC) as a Pharmacy TechnicianTraining:Pharmacy Technician (Integrated) Level 3.Training Outcome:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.Potential for full time employment on successful completion of the apprenticeship.Transferable skills that are invaluable in the wider world of work.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday To Friday 9am till 6pm.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,Non judgemental,Organisation skills,Patience,Team working....Read more...
Complete planned engine servicing and repair work
Provide breakdown assistance for industrial applications
Complete overhauls of engines
Install and commission new engine packages
Assist senior engineers in sourcing and communicating technical support to customers
Provide onsite diagnostics & fault finding of engines & control systems
Training:
Land-based Service Engineering Technician Level 3 Apprenticeship Standard
Apprentices without level 2 (GCSE or equivalent) English and maths will need to achieve this level prior to taking the End Point assessment.
The qualification the apprentice will achieve at the end is an advanced level 3 apprenticeship. Within this apprenticeship, you will be given the opportunity to build a solid foundation of technical knowledge and gain real life experience. You’ll combine on-the-job training with practical lessons at college, where our specialist staff will teach you in our fully equipped workshops.
The apprenticeship will be at Reaseheath College and will last 3 years. This will be 9 weeks in college per year, delivered in 3 x 3 week block release courses, at Reaseheath College, Nantwich.What is the expected career progression after this apprenticeship?Our apprenticeship can take you all the way to an industry recognised level three qualification in Land based engineering, with no course fees for you to pay and a job as a Skilled technician on completion.
At Chandlers you get the best of both worlds, hands on in our workshop gaining practical skills from apprenticeship to master technician.Training Outcome:
Our apprenticeship can take you all the way to an industry recognised level three qualification in Land based engineering, with no course fees for you to pay and a job as a skilled technician on completion
At Chandlers you get the best of both worlds, hands on in our workshop gaining practical skills from apprenticeship to master technician
Employer Description:Chandlers (Farm Equipment) Ltd. are proud to represent five of the biggest & best names in new agricultural equipment, Massey Ferguson, Fendt, Challenger, Valtra & JCB; along with leading manufacturers of high-quality implements from Maschio, HE-VA, Strautmann, Sky, OPICO, McConnel, Richard Western, Chafer & Mzuri along with many others for every on-farm requirement. Chandlers stock brand new Massey Ferguson, Fendt, Challenger, Valtra tractors and JCB telehandlers always, at our 16 depots, and run a large fleet of demonstration equipment, which is available for use by arrangement, Full History https://www.chandlers.co.uk/about-usWorking Hours :Monday - Friday, 8.30am - 4.30pm. Shifts to be discussed at interview stage.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Providing First-Line Support: Assist clients and internal staff with technical issues via phone and email.
Monitoring Alerts: Investigate and resolve monitoring alerts related to disk health, disk space, device performance, and failed logins.
Backup Alerts: Monitor, investigate, and resolve backup alerts to ensure data integrity.
Hardware Diagnostics: Diagnose and resolve hardware faults promptly and efficiently.
Device Setup and Configuration: Install operating systems, Office 365, and other applications on client devices.
Information Management: Ensure information is up to date and properly escalated in ConnectWise Manage, Automate, and IT Boost.
Troubleshooting Tools: Utilise tools such as PowerShell and Command Prompt for troubleshooting and problem resolution.
Network Performance Monitoring: Work on client architecture to monitor and improve network performance.
Training:Level 3 IT Support Technician Apprenticeship with Baltic Apprenticeships. Training Outcome:Potential for a full-time job role upon completion.Employer Description:They pride themselves on delivering top-notch IT services to businesses across Bromsgrove and beyond. Their mission is to empower their clients with innovative technology solutions and unparalleled support. With over two decades of industry experience, they're committed to excellence and continuous learning.
As an IT Support Technician Apprentice, you'll gain hands-on experience and industry-recognised certifications while working alongside their expert team.Working Hours :Working Monday-Friday, between 8:30am-5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working....Read more...
We are seeking a conscientious, reliable and enthusiastic person, with effective communication skills, to work as an Apprentice Science Technician alongside our Senior Science Technician, Science Technician and Science teaching staff.
Duties:
Preparing materials for lessons.
Setting up and distributing materials during lessons.
Carrying out safety checks in the laboratories at the end of each day.
Providing general administration and support for the teachers.
You will preferably have some laboratory skills.
Training Outcome:Possible full-time progression for the right candidate after the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, between 8:00am to 3:30pm with a 30 minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Patience....Read more...
You’ll apply the theory you learn at college to real-life engineering problems in the workplace and gain a nationally recognised qualification with excellent career prospects
Our apprentices support the development and testing of new and innovative designs and technologies for deployment in vacuum pumping systems
Apprentices are involved in building and stripping a range of vacuum pumps and test rigs
You’ll also learn about systemisation, configuration and wiring, along with preparing for and performing tests to a pre-defined test plan and reporting the results
From the very start you will be immersed in a world of real-world experience in our cutting-edge vacuum innovation team
You’ll be given all the support and training you need to equip you with world-class skills to be a successful engineering development technician
Training:Engineering Technician Level 3 Apprenticeship Standard:
Training will be delivered within the workplace to gain competency within the role in order to prepare you for End Point Assessment
An engineering assessor will be assigned to you by the training provider to guide you through building up a portfolio of evidence, with tasks set every 6 weeks
You will also attend online training which will be delivered one day per week to complete the knowledge ellement of the apprenticeship
Training Outcome:
Engineering Development Technician
Employer Description:Edwards is part of Atlas Copco Vacuum Technique which is a global market leader in vacuum technology for industrial, pharmaceutical, chemical, scientific, glass coating and food packaging industries. We’re passionate about investing in our people and we ensure they have market leading skills. Our people love working here as we promote and encourage Curiosity, Collaboration and Commitment in everything we do.Working Hours :Monday - Thursday, 8.00am - 4.45pm and Friday, 8.00am - 12.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Creatively support and deliver the Marlowe’s own live performance productions
Contribute to the upkeep of the Marlowe venue and touring production sets and equipment
Read, interpret, and give appropriate technical advice to colleagues and clients
Work in a safe and legal way to comply with regulatory and legislative requirements and industry best practice
Develop effective working relationships both internally and externally
To drive your own career and skills development, making the most of the opportunities made available to you
To live and represent the Marlow
Training:Alongside working with our dynamic and resilient technical team you will develop a broad range of technical skills and knowledge. The successful apprentices will complete the Level 3 Creative Industries Production Technician – Creative Venue Technician pathway. Learning will take place on-site in the theatre and online with your apprenticeship provider, Access Industry.Training Outcome:
Apprentices may go on to become a Venue Technician, Theatre Technician or Stage Technician
They could also pursue specialisms in Lighting, Sound, Video and Automation
Employer Description:The Marlowe Theatre, Canterbury is one of the UK’s most successful large-scale regional theatres (UK Theatre of the Year in the Stage Awards 2022). Our mission is to be the engine house for the performing arts in Kent, shaping the spirit of our region.
We bring West End musicals, national companies, a symphony orchestra season and high-profile tours to Kent audiences, in a year-round programme of theatre, dance, opera, music and comedy in our 1,200-seat Main House. Next year we begin producing large-scale plays made in Kent and touring nationally. Our 150-seat Studio is dedicated to the development of new ideas, with a mix of R&D with resident and visiting companies, sharings and presented shows, plus a home-produced family show at Christmas.
Our ground-breaking work with young people focuses on skills development and includes co-delivery of a UAL Level 3 Performing Arts course with East Kent Colleges Group; being the national home of Matthew Bourne’s New Adventures’ Cygnet School and the RSC’s Associate Theatre in the South East. We recently launched our Writers Room, developing regional talent and supporting our producing aspirations. As the largest performing arts employer in the region, we are committed to developing the workforce of the future, providing apprenticeships and work experience opportunities for over 100 young people every year across all areas of theatre-making.
We are also fast outgrowing our spaces and developing major capital projects as a result, including turning the 800-year-old Poor Priests’ Hospital within the city walls into a Creative Learning Centre and free heritage destination, with support from Levelling Up and the National Lottery Heritage Fund. We are also looking towards the long-term development of our theatre building, increasing our technical and producing capacity.
Our investment in our loyalty strategy has ensured that we have consistently strong and engaged audiences for our varied programme. We’ve also received recognition from our industry, winning a Stage Award for our innovative approach to supporting the theatre sector and a Workforce Award from UK Theatre for our investment in our People Plan, ensuring our high calibre team are rewarded and supported.
We are a Creative Green organisation and are committed to taking action on climate change and environmental sustainability.
The Marlowe Theatre is an inclusive employer. We value difference and recruit by merit based on fair and open competition.
We welcome candidates from all backgrounds regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. We want to hear from all sectors including veterans.
We are a Creative Green organisation and are committed to taking action on climate change and environmental sustainability.Working Hours :The Marlowe’s performances happen mostly in the evenings and at weekends. In order to deliver the best service to our customers, all of our posts, whether frontline, strategic, planning or support roles, require some evening and weekend working.
Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Number skills,Good interpersonal skills,Theatre production skills,Approachable,Outgoing,Collaborative,Passionate about theatre,Basic level of general theatre,Awareness of health and safety,Knowledge of theatre industry,Worked on performances,Worked on productions....Read more...
Pharmacy Technician Apprenticeship - Alton.
Achieve the best possible outcome through a person’s medicines by managing, ordering, receiving, maintaining and supplying medicines and other pharmaceutical products safely, legally and effectively, whilst meeting the regulatory standards
Provide person-centred health advice to all patients, whether on prescription or over the counter, and refer them to other healthcare professionals when appropriate
Support the management of the day-to-day operation of the pharmacy, such as clinical governance, business operation and processes, and supervise other pharmacy staff
Provide training to pharmacy and the wider healthcare teams, such as for new members of staff
Maintain a quality service through auditing and evaluating the service and processes, and respond to feedback
You will also gain a nationally recognised qualification at Level 3, equivalent to A level, which will enable you to register with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician
£7phTraining:Pharmacy Technician (Integrated) Level 3.Training Outcome:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
Potential for full-time employment on successful completion of the apprenticeship.
Transferable skills that are invaluable in the wider world of work.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday - Friday with Saturday rota, hours may vary, working hours TBCSkills: Attention to detail,Communication skills,Customer care skills,Initiative,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Technician Apprenticeship - Woking:
Achieve the best possible outcome through a person’s medicines by managing, ordering, receiving, maintaining and supplying medicines and other pharmaceutical products safely, legally and effectively, whilst meeting the regulatory standards
Provide person-centred health advice to all patients, whether on prescription or over the counter, and refer them to other healthcare professionals when appropriate
Support the management of the day-to-day operation of the pharmacy, such as clinical governance, business operation and processes, and supervise other pharmacy staff
Provide training to pharmacy and the wider healthcare teams, such as for new members of staff
Maintain a quality service through auditing and evaluating the service and processes, and respond to feedback
You will also gain a nationally recognised qualification at Level 3, equivalent to A level, which will enable you to register with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician
Training:
Pharmacy Technician (Integrated) Level 3 Apprenticeship Standard
Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Potential for full time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday - Friday with Saturday RotaSkills: Attention to detail,Communication skills,Customer care skills,Initiative,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Technician Apprenticeship - Manchester
Achieve the best possible outcome through a person’s medicines by managing, ordering, receiving, maintaining and supplying medicines and other pharmaceutical products safely, legally and effectively, whilst meeting the regulatory standards.
Provide person-centred health advice to all patients, whether on prescription or over the counter, and refer them to other healthcare professionals when appropriate.
Support the management of the day-to-day operation of the pharmacy, such as clinical governance, business operation and processes, and supervise other pharmacy staff.
Provide training to pharmacy and the wider healthcare teams, such as for new members of staff.
Maintain a quality service through auditing and evaluating the service and processes, and respond to feedback.
You will also gain a nationally recognised qualification at Level 3, equivalent to A level, which will enable you to register with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician.
Training:
Pharmacy Technician (Integrated) Level 3
Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
Potential for full time employment on successful completion of the apprenticeship.
Transferable skills that are invaluable in the wider world of work.
Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday - Friday, 9.00am - 6.00pm (may include some weekends).Skills: Attention to detail,Communication skills,Customer care skills,Initiative,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Technician Apprenticeship - Manchester
Achieve the best possible outcome through a person’s medicines by managing, ordering, receiving, maintaining and supplying medicines and other pharmaceutical products safely, legally and effectively, whilst meeting the regulatory standards.
Provide person-centred health advice to all patients, whether on prescription or over the counter, and refer them to other healthcare professionals when appropriate.
Support the management of the day-to-day operation of the pharmacy, such as clinical governance, business operation and processes, and supervise other pharmacy staff.
Provide training to pharmacy and the wider healthcare teams, such as for new members of staff.
Maintain a quality service through auditing and evaluating the service and processes, and respond to feedback.
You will also gain a nationally recognised qualification at Level 3, equivalent to A level, which will enable you to register with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician.
Training:
Pharmacy Technician (Integrated) Level 3
Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
Potential for full time employment on successful completion of the apprenticeship.
Transferable skills that are invaluable in the wider world of work.
Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :9.00am to 6.00pm, Monday - Friday.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,Non judgemental,Organisation skills,Patience,Team working....Read more...
Complete planned engine servicing and repair work
Provide breakdown assistance for industrial applications
Complete overhauls of engines
Install and commission new engine packages
Assist senior engineers in sourcing and communicating technical support to customers
Provide onsite diagnostics & fault finding of engines & control systems
Training:
Land-based Service Engineering Technician Level 3 Apprenticeship Standard
Apprentices without level 2 (GCSE or equivalent) English and maths will need to achieve this level prior to taking the End Point assessment.
The qualification the apprentice will achieve at the end is an advanced level 3 apprenticeship. Within this apprenticeship, you will be given the opportunity to build a solid foundation of technical knowledge and gain real life experience.
You’ll combine on-the-job training with practical lessons at college, where our specialist staff will teach you in our fully equipped workshops.
The apprenticeship will be at Reaseheath College and will last 3 years. This will be 9 weeks in college per year, delivered in 3 x 3 week block release courses, at Reaseheath College, Nantwich.
Successful completion of this apprenticeship will be accepted by the Institution of Agricultural Engineers (IAgrE) as meeting the Engineering Councils requirements for Engineering Technician (EngTech) registration.Training Outcome:Our apprenticeship can take you all the way to an industry recognised level three qualification in Land based engineering, with no course fees for you to pay and a job as a Skilled technician on completion.
At Chandlers you get the best of both worlds, hands on in our workshop gaining practical skills from apprenticeship to master technician.Employer Description:Chandlers (Farm Equipment) Ltd. are proud to represent five of the biggest & best names in new agricultural equipment, Massey Ferguson, Fendt, Challenger, Valtra & JCB; along with leading manufacturers of high-quality implements from Maschio, HE-VA, Strautmann, Sky, OPICO, McConnel, Richard Western, Chafer & Mzuri along with many others for every on-farm requirement. Chandlers stock brand new Massey Ferguson, Fendt, Challenger, Valtra tractors and JCB telehandlers always, at our 16 depots, and run a large fleet of demonstration equipment, which is available for use by arrangement,
Full History https://www.chandlers.co.uk/about-usWorking Hours :Monday to Friday:
8.30am to 4.30pm
Shifts to be discussed at interview stageSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
We are looking to recruit an IT Support Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
Your main roles and responsibilities will include:
Managing all incidents and IT support requests from receipt to resolution & closure
Helping resolve IT/technical incidents for a range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.)
Keeping accurate records of all site information using IT service management tools
Providing excellence customer service to end users, such as staff & students
Ensuring service level agreements are met
Promptly completing any admin paperwork/documentation.
Throughout the duration of the apprenticeship, you will receive training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The skills, knowledge, and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT industry.Training:Information Communications Technician Apprenticeship Level 3 including Functional Skills in maths and English.Training Outcome:Possible full-time role upon successful completion of the apprenticeship.Employer Description:Sweethaven deliver secure and sustainable managed IT solutions for businesses and the educational sector across the South East of England. Sweethaven is part of the inTEC GROUP.Working Hours :Monday - Friday (08:00 - 17:00)Skills: Team Working,Organisation Skills....Read more...
Learn to work with Cisco technologies, including Catalyst switching, routing, and management tools
Gain exposure to multi-vendor platforms such as Juniper, HP, Aruba, and Meraki
Develop skills in configuring and troubleshooting networks, including fault finding
Support the installation of networking and server hardware at customer sites
Gain hands-on experience with desktop products, Microsoft technologies, and Wintel servers
Provide on-site and remote support to customers, handling issues effectively and professionally
Participate in out-of-hours client requests as part of an on-call rota (with additional compensation)
Training:Network Engineer Level 4 Apprenticeship Standard:
Duration: 15 Months and up to 5 Months End Point Assessment
As a Network Engineer apprentice, you will work with hardware and software to set up networks and ensure systems operate effectively, anticipating and troubleshooting issues
Training Outcome:
Our Level 4 CompTIA Network Technician apprenticeship isn’t just for career starters; our programme can act as a powerful professional development route for those already working within the industry. If you currently work with IT networks and you want to develop your tech skills, you can enrol on this apprenticeship programme through your current employer
Enrolling on a professional development apprenticeship is guaranteed to provide you with new progression opportunities and help advance your career. Our Level 4 CompTIA Network Technician apprenticeship will advance your IT skills, broaden your industry knowledge, and ensure you stay up-to-date with industry best practices. Our curriculum will support your current role and provide you with a vast understanding of a range of IT networks
Employer Description:BlueKong Networks is a global leader in IT and network engineering services, delivering agile, end-to-end solutions to clients worldwide. With over 270 engineers across 70 countries, they provide cost-effective, high-quality technical support for ad-hoc installations, large-scale deployments, and SLA-driven services.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Logical,Initiative,Driver Required....Read more...
The Level 3 Pharmacy Technician Apprentice will gain valuable skills and knowledge through a combination of practical experience and theoretical learning. An average day or week may include:
Dispensing Medications:
Accurately preparing and dispensing prescriptions under the supervision of a pharmacist
Ensuring correct labelling and packaging of medications
Counselling patients on proper medication usage and possible side effects
Inventory Management:
Assisting in managing the stock of medicines and pharmaceutical supplies
Ensuring medications are stored correctly and safelyConducting regular stock checks and reordering supplies when needed
Patient Care and Support:
Providing advice on over-the-counter medications and general health concerns
Supporting patients in managing their medication regimes
Maintaining patient records and confidentiality
During their apprenticeship, the apprentice will have the opportunity to learn and practice these tasks, while also completing coursework and assessments related to pharmacy services. This well-rounded approach prepares them for a successful career as a registered pharmacy technician.Training:A Level 3 Pharmacy Apprentice will undergo a combination of academic learning and practical training to develop the necessary skills and knowledge required for the role.
The training typically includes:
Academic Learning: Apprentices study various modules covering essential topics such as pharmacy law and ethics, human anatomy and physiology, pharmacology, pharmaceutical calculations, and dispensing processes
Practical Experience: Apprentices work in a pharmacy setting under the supervision of qualified pharmacy professionals, gaining hands-on experience in different aspects of pharmacy practice, including dispensing medications, managing stock, providing health advice, and maintaining patient records
Assessment and Evaluation: Throughout the apprenticeship, apprentices are assessed on their progress and performance via written exams, practical assessments, and ongoing evaluations from their supervisors. They must also complete a final assessment, known as the End-Point Assessment (EPA), which evaluates their competence in the role of a pharmacy technician
Functional Skills Level 2 in English and maths are also required to be completed before the EPA, if applicable
Upon successful completion of the Level 3 Pharmacy Apprenticeship, participants will receive a Level 3 qualification in Pharmacy Services Skills (or equivalent). This qualification enables them to register with the General Pharmaceutical Council (GPhC) as a qualified pharmacy technician, opening up several career opportunities within the pharmacy sector.Training Outcome:
Potential for employment within the industry, or to seek a higher level of apprenticeship
An accuracy checking technician (ACT) will free up time for the pharmacist to offer patient-centred care by focusing on service provision, medicines management and optimisation
Reduced risk of dispensing-related incidents as ACTs will be accuracy checking items labelled and dispensed by another individual
Employer Description:At BD Healthcare, we are a rapidly-growing retail pharmacy company based in the West Midlands, dedicated to providing our clients with unparalleled service and innovative healthcare solutions. As a leader in our field, we pride ourselves on our dynamic and supportive working environment, fostering growth, and encouraging employees to excel in their careers. Our team is a diverse and passionate group of professionals who share our commitment to excellence. With a strong focus on professional development and employee satisfaction, BD Healthcare offers competitive benefits, a vibrant workplace culture, and ample opportunities for career advancement.Working Hours :Monday- Saturday with rotation on evenings ad hoc. Hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Erwin Hymer Group UK are seeking an Apprentice IT Technician to join the team. Full training provided. As an IT Support trainee, you will be providing technical assistance and support, ensuring smooth operation of computer systems and networks.
Including:
Work as part of our small IT team assisting and supporting the business IT requirements and providing day-to-day maintenance of our IT systems and services
To provide support for relevant equipment, hardware, software and related information systems
To assist with the installation and implementation of equipment, hardware, software, and related information systems
To assist in the maintenance of procedures ensuring that all equipment, hardware, software and related information systems are properly controlled and registered
To assist in the provision, maintenance and undertaking of contingency plans and backup procedures
To deal with PC problems (desktop PC's, laptops and printers) and resolve mainstream software issues
To support user maintenance such as active directory, telephone systems, department moves etc.
To liaise with all areas of the business assisting and providing advice and support to all users
To undertake any necessary training, development, or research to ensure technical expertise remains current
Training:All training will be delivered in the workplace. Training Outcome:Information Communications technician Level 3 can open the door to different ICT roles within different businesses and sectors.Employer Description:Erwin Hymer Group UK is a leading manufacturer of Caravans, Campervans and Motorhomes. We build the biggest and best known brands in the sector. Home of the brands Elddis, Xplore and Buccaneer. We employ over 300 employees at our 115,900 sq m Consett site. We are part of German-based Erwin Hymer Group and owned by US giant, Thor Industries, Inc., the World's largest leisure vehicle manufacturer. We’re proud to build a vast choice of award-winning leisure vehicles, available from our growing network of specialist Retailers.Working Hours :Currently working 4 days per week (under review until March): Monday-Thursday 7am-5pm (38 hours per week) with 30 minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Complete planned engine servicing and repair work
Provide breakdown assistance for industrial applications
Complete overhauls of engines
Install and commission new engine packages
Assist senior engineers in sourcing and communicating technical support to customers
Provide onsite diagnostics & fault finding of engines & control systems
Training:
Land-based Service Engineering Technician Level 3 Apprenticeship Standard
Apprentices without level 2 (GCSE or equivalent) English and maths will need to achieve this level prior to taking the End Point assessment.
The qualification the apprentice will achieve at the end is an advanced level 3 apprenticeship. Within this apprenticeship, you will be given the opportunity to build a solid foundation of technical knowledge and gain real life experience. You’ll combine on-the-job training with practical lessons at college, where our specialist staff will teach you in our fully equipped workshops.
The apprenticeship will be at Reaseheath College and will last 3 years. This will be 9 weeks in college per year, delivered in 3 x 3-week block release courses, at Reaseheath College, Nantwich.Training Outcome:Our apprenticeship can take you all the way to an industry recognised level three qualification in Land based engineering, with no course fees for you to pay and a job as a Skilled technician on completion. At Chandlers you get the best of both worlds, hands on in our workshop gaining practical skills from apprenticeship to master technician.Employer Description:Chandlers (Farm Equipment) Ltd. are proud to represent five of the biggest & best names in new agricultural equipment, Massey Ferguson, Fendt, Challenger, Valtra & JCB; along with leading manufacturers of high-quality implements from Maschio, HE-VA, Strautmann, Sky, OPICO, McConnel, Richard Western, Chafer & Mzuri along with many others for every on-farm requirement. Chandlers stock brand new Massey Ferguson, Fendt, Challenger, Valtra tractors and JCB telehandlers always, at our 16 depots, and run a large fleet of demonstration equipment, which is available for use by arrangement, Full History https://www.chandlers.co.uk/about-us.Working Hours :Monday to Friday, 8.30am to 4.30pm. Shifts to be discussed at interview stage.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Stripping and refitting all vehicle parts
Rebuilding vehicle suspension and resetting the geometry
Removing, replacing, and reinstalling SRS systems
Reinstating the vehicle to pre-accident and a roadworthy condition
Training:
Our training partner will deliver a high quality Vehicle Mechanical, Electrical & Trim (MET) Technician Level 3 programme here in our state-of-the-art bodyshop
No college attendance required as training will take place onsite.
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified vehicle MET technician.
You will achieve a certification in Refrigerant Handling (EC 842-2006)
Once the apprenticeship is complete you will achieve a Level 3 Vehicle damage mechanical, electrical and trim (MET) technician qualification
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:Following completion of your apprenticeship, you can expect permanent employment as well as opportunities to progress within the company into roles such as Workshop Controller, Vehicle Damage Assessor or Bodyshop Manager.Employer Description:A E Smith Bodycraft Ltd (Fix Auto Kettering) has been firmly established within the Fix Auto UK network since joining in 2009 and has continued to flourish into the award-winning repair centre we see today.
The Northamptonshire repairer sits within a tight cluster of Fix Auto UK-branded sites to ensure the repair network is arguably one of the strongest in the region. Situated an the heart of Kettering, the body shop can be found in Carrington Street, just off the main Horse Market/London Road road that runs through the town.
Like all Fix Auto UK vehicle repair centres, the business holds the prestigious BS10125 accreditation which provides the ultimate confidence that all repairs are carried out to the highest British Standards and as such ensures all car accident repairs, dent removals, dent repairs, bumper repairs, wheel alignment and wheel tracking are repaired or rectified to the highest standards.
The team at the car body shop specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches and door dinks caused in supermarket car parks! They also have the facilities to re-gas air conditioning systems.Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
As an ATC (Air Traffic Control) Engineer, you will support our design teams with your knowledge of the operational environment, learn how to control and monitor the equipment in use, so that any problems are identified and resolved quickly.
You will also undertake preventative maintenance and support the installation of new equipment amongst a variety of other tasks such as systems reconfiguration and switching out equipment to ensure the service we provide is maintained.
This 3-year Engineering Apprenticeship scheme prepares you for a fulfilling career in the aviation industry. The scheme is designed to bring new entrants into NATS with limited work experience through a structured training program. The scheme will provide you with the knowledge, skills and behaviours required to become an operational Engineer.
Training:
Through remote learning (1 day per week) you will obtain 2 formal qualifications; a Level 4 Lead Engineering Maintenance Technician (Lead engineering maintenance technician / Institute for Apprenticeships and Technical Education) Qualification and a HNC in Electrical Engineering. Find out more about the apprenticeship here- Lead engineering maintenance technician / Institute for Apprenticeships and Technical Education
Alongside the formal education, NATS has designed an internal learning pathway to provide you with the required ATC specific engineering knowledge and skills as well as provide an opportunity to develop your interpersonal skills too. You will get an opportunity to apply your new skills and knowledge on-the-job with support from experienced NATS engineers.
During the first year you will gain a thorough understanding of the various engineering roles at NATS and undertake four rotations across different engineering capacities, providing you with an opportunity to work at various locations across the UK. You will undertake a comprehensive induction programme as well as develop a skillset that will set you up for a successful career at NATS.
Training Outcome:On completion of year 1 you will be allocated to a ‘unit’, depending on business needs and individual aptitude. This is where you will complete years 2 and 3 of your apprenticeship and specialise in one aspect of operational engineering at NATS. You could be based at one of the world’s busiest Air Traffic Control Centres at Swanwick or at our head office in Whiteley, working in either the Day Teams (engineering teams who specialise in a particular Air Traffic Control service such as, such as communication, surveillance or flight data), or the Central Maintenance Services (CMS) team (engineers who are based at our workshop and Whiteley and repair equipment to component level).You will complete an HNC in Electrical Engineering during the first two years of your apprenticeship through on-line day release (1 day per week). In addition, you will be working towards your Lead Engineering Maintenance Apprenticeship (Level 4) through work-based assessments throughout the three-year apprenticeship.Employer Description:NATS is the UK’s leading Air Navigation Service Provider (ANSP). Every year we handle 2.6 million flights and keep 250 million passengers safe whilst in UK airspace. We provide air traffic management (ATM) services to 15 airports in the UK as well as providing these services around the world spanning Europe, Middle East, Asia and North America.
We’re shaping the future of ATM through our focus on ‘advancing aviation and keeping the skies safe’ and believe that the size and diversity of our business makes us an exciting choice for individuals beginning their careers!Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative....Read more...
Months 1 to 8 - You will join the Customer Service Team providing administrative and hardware support to the 1st Line and Projects and Implementation teams
You will report directly to the 2nd Line Team Leader who works within the Customer Services Department
You will be required to work in the build room as well as working on specific tasks in the field defined with you by the Management Team
Months 8 to 16 - You will join the 1st Line Team providing administrative and remote support to our fast growing customer base
You will report directly to the 1st Line Team Leader who works within the Customer Operations group
You will be required to work on the Helpdesk as well as working on specific projects and tasks defined with you by the Management Team
You will not be a call logger, with the expectation being that by the end of your tenure you can resolve at least 85% of all the incidents you log yourself
Training:
Level 3 Information Communications Technician Apprenticeship Standard
You will receive full training and support from the Just IT Apprenticeship team to increase your skills
Training Outcome:
Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career
Employer Description:Virtual IT is looking for an apprentice eager to establish a career in IT Support in our education division, JSPC. To complement the Information Communications Technician apprenticeship standard, Virtual IT will provide vocational experience learning and contributing to the customer experience via our remote support helpdesk based in Lancing and via our deskside support commitments in the field where you will be mentored by our Field Engineers. Our customer base is comprised of approximately 300 schools throughout West Sussex. In terms of the technology stacks you will be exposed to, this will include desktop and mobile devices running Windows Desktop and Chrome OS in traditional on-premise infrastructures running virtualised Windows Server environments through to full cloud solutions that leverage the Microsoft 365 suite. You will gain experience in a number of backup solutions, and networking (physical and wireless) technologies. They are one of the pre-eminent Managed Services Provider in the South of England supporting over 10,000 users for their IT and security, delivering a broad range of cloud, hybrid cloud, cyber security, vulnerability testing, and support solutions, bringing together the best technology sets to address their client’s ever-changing requirements.Working Hours :Monday- Friday
9.00pm- 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
You’ll apply the theory you learn at college to real-life engineering problems in the workplace and gain a nationally recognised qualification with excellent career prospects
Our apprentices support the development and testing of new and innovative designs and technologies for deployment in vacuum pumping systems
Apprentices are involved in building and stripping a range of vacuum pumps and test rigs
You’ll also learn about systemisation, configuration and wiring, along with preparing for and performing tests to a pre-defined test plan and reporting the results
From the very start you will be immersed in a world of real-world experience in our cutting-edge vacuum innovation team
You’ll be given all the support and training you need to equip you with world-class skills to be a successful engineering development technician
Training:Engineering Fitter Level 3 Apprenticeship Standard:
Training will be delivered within the workplace to gain competency within the role in order to prepare you for End Point Assessment
An engineering assessor will be assigned to you by the training provider to guide you through building up a portfolio of evidence, with tasks set every 6 weeks
You will also attend online training which will be delivered one day per week to complete the knowledge element of the apprenticeship
Training Outcome:
Engineering Development Technician
Employer Description:Edwards is part of Atlas Copco Vacuum Technique which is a global market leader in vacuum technology for industrial, pharmaceutical, chemical, scientific, glass coating and food packaging industries. We’re passionate about investing in our people and we ensure they have market leading skills. Our people love working here as we promote and encourage Curiosity, Collaboration and Commitment in everything we do.Working Hours :Monday - Thursday, 8.00am - 4.45pm and Friday, 8.00am - 12.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
The role of a Vehicle Service Technician is to maintain, service and repair vehicles to a consistently high standard.
Service Technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by employer based upon the specific needs of the location, but the position typically involves:
Servicing vehicles by carrying out check and maintenance
Repairing and replacing faulty parts
Developing an understanding of workshop equipment
Advising the Service Receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:Motor Vehicle Service and Maintenance Technician (light vehicle)Level 3 Apprenticeship Standard:
The Programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
We will support you to gain your Functional Skills if you require them in maths and English
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’ve successfully completed the programme
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Motor vehicle service and maintenance technician (light vehicle) / Institute for Apprenticeships and Technical Education
Training Outcome:
There are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:As one of the UK’s leading dealer groups, Drive Motor Retail strive to make every customer visit extra special. Whether you’re popping in to have your car serviced or repaired; or you're searching for your next new or quality used car or van, our award-winning team will be more than happy to help.
Drive operates 25 franchise dealerships for Vauxhall, Hyundai, MG, Citroën, Leapmotor and Peugeot in the North East, South West, East Midlands, Yorkshire and the Humber, Hampshire and Suffolk areas, giving both a national presence to the group whilst supporting a local community spirit.Working Hours :Monday - Friday, 8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
