Retail Team Driver (driver with own vehicle)
*Access to wages from 3 days*Immediate Start*Holiday Pay*
£13.73 per hour inclusive of holiday pay (£12.25 per hour + £1.48 = £13.73 p/h holiday pay)
Location: ROTHERHAM
Retail & Asset Solutions are currently looking for Retail Merchandising Team Driver’s in your area. You must hold a full Driving License.
The Company
We are a leading provider of Retail Stocktaking, Merchandising and Supply Chain Management Services. With over 3500 employees throughout the UK, we provide a hardworking and rewarding workplace with many progression opportunities.
The Role
We are looking for Retail Merchandising Team Driver’s (driver with own vehicle) to add to our already successful merchandising team.
This role will require you to carry out the merchandising role as well as oversee the transportation of a small team of merchandisers to and from each shift.
A typical week consists of 4-5 shifts Sunday to Thursday
Shift lengths are generally 12 hours, days and nights (predominately nights). Access to available assignments will be on your smartphone via our Field Power platform where you can set your availability and accept shifts.
You will be required to clock in and out using your smart phone via our RAS Dashboard.
Work will be carried out on different retail customer sites / stores and travel will vary on a shift-by-shift basis.
Escalating any issues with the vehicle in a timely and efficient manner
You will work as part of a team led by a Team Manager or Store Management
You will be required to carry out the following:
Removing and replacing stock with the use of client plans and systems
Adjusting shelf heights
Moving stock from the warehouse onto the shop floor, with use of roll cages and pallet trucks.
Stock replenishment.
Key Skills/ Experience Required
This role will involve working unsociable hours including night shifts, this therefore means we are unable to hire anyone under the age of 21 years.
This role requires you to have a Full Driving License
You must have a ‘can do’ attitude and be able to work long shifts where required.
Previous experience in retail desirable, although training will be provided.
Driver Benefits include:
Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues.
Uniform provided.
Accommodation where required.
Progression opportunities.
Holiday pay.
Pension scheme.
Progression opportunities.
Recognition, awards and incentives.
If you think you are suitable for this position and you want to find out more, please apply today!
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.....Read more...
Retail Team Driver (driver with own vehicle)
*Access to wages from 3 days*Immediate Start*Holiday Pay*
£13.73 per hour inclusive of holiday pay (£12.25 per hour + £1.48 = £13.73 p/h holiday pay)
Location: SHEFFIELD
Retail & Asset Solutions are currently looking for Retail Merchandising Team Driver’s in your area. You must hold a full Driving License.
The Company
We are a leading provider of Retail Stocktaking, Merchandising and Supply Chain Management Services. With over 3500 employees throughout the UK, we provide a hardworking and rewarding workplace with many progression opportunities.
The Role
We are looking for Retail Merchandising Team Driver’s (driver with own vehicle) to add to our already successful merchandising team.
This role will require you to carry out the merchandising role as well as oversee the transportation of a small team of merchandisers to and from each shift.
A typical week consists of 4-5 shifts Sunday to Thursday
Shift lengths are generally 12 hours, days and nights (predominately nights). Access to available assignments will be on your smartphone via our Field Power platform where you can set your availability and accept shifts.
You will be required to clock in and out using your smart phone via our RAS Dashboard.
Work will be carried out on different retail customer sites / stores and travel will vary on a shift-by-shift basis.
Escalating any issues with the vehicle in a timely and efficient manner
You will work as part of a team led by a Team Manager or Store Management
You will be required to carry out the following:
Removing and replacing stock with the use of client plans and systems
Adjusting shelf heights
Moving stock from the warehouse onto the shop floor, with use of roll cages and pallet trucks.
Stock replenishment.
Key Skills/ Experience Required
This role will involve working unsociable hours including night shifts, this therefore means we are unable to hire anyone under the age of 21 years.
This role requires you to have a Full Driving License
You must have a ‘can do’ attitude and be able to work long shifts where required.
Previous experience in retail desirable, although training will be provided.
Driver Benefits include:
Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues.
Uniform provided.
Accommodation where required.
Progression opportunities.
Holiday pay.
Pension scheme.
Progression opportunities.
Recognition, awards and incentives.
If you think you are suitable for this position and you want to find out more, please apply today!
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.....Read more...
Retail Team Driver (driver with own vehicle)
*Access to wages from 3 days*Immediate Start*Holiday Pay*
£13.73 per hour inclusive of holiday pay (£12.25 per hour + £1.48 = £13.73 p/h holiday pay)
Location: CANNOCK
Retail & Asset Solutions are currently looking for Retail Merchandising Team Driver’s in your area. You must hold a full Driving License.
The Company
We are a leading provider of Retail Stocktaking, Merchandising and Supply Chain Management Services. With over 3500 employees throughout the UK, we provide a hardworking and rewarding workplace with many progression opportunities.
The Role
We are looking for Retail Merchandising Team Driver’s (driver with own vehicle) to add to our already successful merchandising team.
This role will require you to carry out the merchandising role as well as oversee the transportation of a small team of merchandisers to and from each shift.
A typical week consists of 4-5 shifts Sunday to Thursday
Shift lengths are generally 12 hours, days and nights (predominately nights). Access to available assignments will be on your smartphone via our Field Power platform where you can set your availability and accept shifts.
You will be required to clock in and out using your smart phone via our RAS Dashboard.
Work will be carried out on different retail customer sites / stores and travel will vary on a shift-by-shift basis.
Escalating any issues with the vehicle in a timely and efficient manner
You will work as part of a team led by a Team Manager or Store Management
You will be required to carry out the following:
Removing and replacing stock with the use of client plans and systems
Adjusting shelf heights
Moving stock from the warehouse onto the shop floor, with use of roll cages and pallet trucks.
Stock replenishment.
Key Skills/ Experience Required
This role will involve working unsociable hours including night shifts, this therefore means we are unable to hire anyone under the age of 21 years.
This role requires you to have a Full Driving License
You must have a ‘can do’ attitude and be able to work long shifts where required.
Previous experience in retail desirable, although training will be provided.
Driver Benefits include:
Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues.
Uniform provided.
Accommodation where required.
Progression opportunities.
Holiday pay.
Pension scheme.
Progression opportunities.
Recognition, awards and incentives.
If you think you are suitable for this position and you want to find out more, please apply today!
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.....Read more...
Retail Team Driver (driver with own vehicle)
*Access to wages from 3 days*Immediate Start*Holiday Pay*
£13.73 per hour inclusive of holiday pay (£12.25 per hour + £1.48 = £13.73 p/h holiday pay)
Location: DUDLEY
Retail & Asset Solutions are currently looking for Retail Merchandising Team Driver’s in your area. You must hold a full Driving License.
The Company
We are a leading provider of Retail Stocktaking, Merchandising and Supply Chain Management Services. With over 3500 employees throughout the UK, we provide a hardworking and rewarding workplace with many progression opportunities.
The Role
We are looking for Retail Merchandising Team Driver’s (driver with own vehicle) to add to our already successful merchandising team.
This role will require you to carry out the merchandising role as well as oversee the transportation of a small team of merchandisers to and from each shift.
A typical week consists of 4-5 shifts Sunday to Thursday
Shift lengths are generally 12 hours, days and nights (predominately nights). Access to available assignments will be on your smartphone via our Field Power platform where you can set your availability and accept shifts.
You will be required to clock in and out using your smart phone via our RAS Dashboard.
Work will be carried out on different retail customer sites / stores and travel will vary on a shift-by-shift basis.
Escalating any issues with the vehicle in a timely and efficient manner
You will work as part of a team led by a Team Manager or Store Management
You will be required to carry out the following:
Removing and replacing stock with the use of client plans and systems
Adjusting shelf heights
Moving stock from the warehouse onto the shop floor, with use of roll cages and pallet trucks.
Stock replenishment.
Key Skills/ Experience Required
This role will involve working unsociable hours including night shifts, this therefore means we are unable to hire anyone under the age of 21 years.
This role requires you to have a Full Driving License
You must have a ‘can do’ attitude and be able to work long shifts where required.
Previous experience in retail desirable, although training will be provided.
Driver Benefits include:
Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues.
Uniform provided.
Accommodation where required.
Progression opportunities.
Holiday pay.
Pension scheme.
Progression opportunities.
Recognition, awards and incentives.
If you think you are suitable for this position and you want to find out more, please apply today!
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.....Read more...
Retail Team Driver (driver with own vehicle)
*Access to wages from 3 days*Immediate Start*Holiday Pay*
£13.73 per hour inclusive of holiday pay (£12.25 per hour + £1.48 = £13.73 p/h holiday pay)
Location: STOKE ON TRENT
Retail & Asset Solutions are currently looking for Retail Merchandising Team Driver’s in your area. You must hold a full Driving License.
The Company
We are a leading provider of Retail Stocktaking, Merchandising and Supply Chain Management Services. With over 3500 employees throughout the UK, we provide a hardworking and rewarding workplace with many progression opportunities.
The Role
We are looking for Retail Merchandising Team Driver’s (driver with own vehicle) to add to our already successful merchandising team.
This role will require you to carry out the merchandising role as well as oversee the transportation of a small team of merchandisers to and from each shift.
A typical week consists of 4-5 shifts Sunday to Thursday
Shift lengths are generally 12 hours, days and nights (predominately nights). Access to available assignments will be on your smartphone via our Field Power platform where you can set your availability and accept shifts.
You will be required to clock in and out using your smart phone via our RAS Dashboard.
Work will be carried out on different retail customer sites / stores and travel will vary on a shift-by-shift basis.
Escalating any issues with the vehicle in a timely and efficient manner
You will work as part of a team led by a Team Manager or Store Management
You will be required to carry out the following:
Removing and replacing stock with the use of client plans and systems
Adjusting shelf heights
Moving stock from the warehouse onto the shop floor, with use of roll cages and pallet trucks.
Stock replenishment.
Key Skills/ Experience Required
This role will involve working unsociable hours including night shifts, this therefore means we are unable to hire anyone under the age of 21 years.
This role requires you to have a Full Driving License
You must have a ‘can do’ attitude and be able to work long shifts where required.
Previous experience in retail desirable, although training will be provided.
Driver Benefits include:
Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues.
Uniform provided.
Accommodation where required.
Progression opportunities.
Holiday pay.
Pension scheme.
Progression opportunities.
Recognition, awards and incentives.
If you think you are suitable for this position and you want to find out more, please apply today!
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.....Read more...
Retail Team Driver (driver with own vehicle)
*Access to wages from 3 days*Immediate Start*Holiday Pay*
Salary: £13.11 per hour inclusive of holiday pay (£11.70 per hour + £1.41 holiday pay)
Location: LEICESTER
Retail & Asset Solutions are currently looking for Retail Merchandising Team Driver’s in your area. You must hold a full Driving License.
The Company
We are a leading provider of Retail Stocktaking, Merchandising and Supply Chain Management Services. With over 3500 employees throughout the UK, we provide a hardworking and rewarding workplace with many progression opportunities.
The Role
We are looking for Retail Merchandising Team Driver’s (driver with own vehicle) to add to our already successful merchandising team.
This role will require you to carry out the merchandising role as well as oversee the transportation of a small team of merchandisers to and from each shift.
A typical week consists of 4-5 shifts Sunday to Thursday
Shift lengths are generally 12 hours, days and nights (predominately nights). Access to available assignments will be on your smartphone via our Field Power platform where you can set your availability and accept shifts.
You will be required to clock in and out using your smart phone via our RAS Dashboard.
Work will be carried out on different retail customer sites / stores and travel will vary on a shift-by-shift basis.
Escalating any issues with the vehicle in a timely and efficient manner
You will work as part of a team led by a Team Manager or Store Management
You will be required to carry out the following:
Removing and replacing stock with the use of client plans and systems
Adjusting shelf heights
Moving stock from the warehouse onto the shop floor, with use of roll cages and pallet trucks.
Stock replenishment.
Key Skills/ Experience Required
This role will involve working unsociable hours including night shifts, this therefore means we are unable to hire anyone under the age of 21 years.
This role requires you to have a Full Driving License
You must have a ‘can do’ attitude and be able to work long shifts where required.
Previous experience in retail desirable, although training will be provided.
Driver Benefits include:
Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues.
Uniform provided.
Accommodation where required.
Progression opportunities.
Holiday pay.
Pension scheme.
Progression opportunities.
Recognition, awards and incentives.
If you think you are suitable for this position and you want to find out more, please apply today!
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.....Read more...
We are looking to recruit an Apprentice Retail Supervisor for our new store in Nottingham Castle. We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week.
As one of our apprentices, you will:
Make all of our customers feel welcome with a friendly smile and a simple hello
Help customers find the items they are looking for
Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye
Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy
Work with the rest of your team to complete the daily and weekly routines that keep our shops clean and tidy
Open and close the shop, handle cash, place orders and support your manager in leading the team to run an efficient shop and provide great service to our customers
You will need:
A friendly, positive, hardworking approach to work
To enjoy being busy, as there is always something to do. As a junior member of management, you’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, organising other team members and more
To be reliable as you will be an important part of a small team
Your colleagues and customers will depend upon you to do your best on each shift and not let the team down
A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them. Rotas are planned three weeks in advance and your commitments outside of work will be taken into consideration when planning your shifts
Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability
To become an apprentice, you must:
Be 16 or over, not already in full-time education
You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.
As an apprentice, you’ll:
Have regular one-to-one sessions with a dedicated trainer either remotely or through visits to your workplace
Learn and train for a specific job
Get paid and receive holiday leave
Get hands-on experience in a real job
Study for at least 20% of your working hours
Complete assessments during and at the end of your apprenticeship
Be on a career path with lots of future potential
Training:Level 3 Team Leader Apprenticeship Standard:
Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route. Each standard has set knowledge, skills and behaviours required to be successful within the job role
This will include the completion of Functional Skills in maths and English. Once the apprentice has completed a minimum of 12 months of training and the employer and Inspiro's Regional Trainer confirm they have met all the requirements of the standard, they will be put through to end end-point assessment
The end-point assessment is independent of the training and includes a variety of assessment methods that test the skills and knowledge of the apprentice to ensure they are fully competent in their role
Each apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face-to-face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end-of-point assessment
Training Outcome:
Progression from this apprenticeship could be into a junior retail management position
There are many opportunities for a career at Farmfoods
We have some great training programmes in place and only promote to Shop and Area Manager positions from within
Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you
This vacancy will become permanent upon completion of your apprenticeship
Employer Description:Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.
We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.
Our retail apprentices are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.Working Hours :Shifts vary which will include weekends on a rota basis (shifts to be confirmed).Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As a dental receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed.
Booking and amending appointments, answering the phone, updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently and all emails responded to.
Accurately update and protect patient information including on the patient electronic database.
Book next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointments books are kept full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the Clinical team and practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work back when returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the Practice Manager.
Organise stock supplies and control for reception.
Remove safely any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose and in turn help organisations and wider industry meet the challenges of a changing operating environment.
On completion of this 12-month apprenticeship, you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Friday (08:30-17:30).Skills: Communication skills,IT skills,Attention to detail....Read more...
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the Clinical team and Practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area (e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:
Possibility of a full time role after the completion of the Apprenticeship
Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday (08:15-20:00) Tuesday,Wednesday,Thursday (08:15-17:30) Friday (08:15-16:15)Skills: Communication skills,IT skills,Attention to detail....Read more...
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit.
The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the Clinical team and Practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area (e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship
Training Outcome:
Possibility of a full time role after the completion of the Apprenticeship
Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Thursday, 08:15 - 17:30 and Friday, 08:15 - 16:45Skills: Communication skills,IT skills,Attention to detail....Read more...
