Stock Control Jobs Found 357 Jobs, Page 15 of 15 Pages Sort by:
Corporate Manager - EH&S
JOB DESCRIPTION Position Summary: This position is responsible for developing, instituting, and overseeing all aspects of Environmental, Health, Safety and Corporate Compliance. This includes but is not limited to ensuring the company complies with all federal and state health, safety and environmental laws, regulations and reporting standards. Essential Functions: Works with all personnel at the facility to make sure all safety and environmental regulations are met and are being followed; Primarily responsible for both the overview of compliance as well as day-to-day operations with respect to safety and regulatory permits and reports. Ensure all are met with best practices and are compliant. This pertains to Federal, State, and Local regulations i.e. RCRA, EPA reporting requirements both directly to the EPA as well as those governed by Missouri DNR Air Pollution and HAZ WASTE; Conduct and coordinate on-site daily inspections to audit physical conditions and safe work practices. Including but not limited to: PPE for specific tasks, Emission Points, Work Permits, General Housekeeping, Spill Kits, Satellite and Pre-Transport Waste Storage Areas, Fire Extinguishers, Shower and Eye Wash, etc.; Be aware concerning all city, state and federal compliance regulations; Conduct and improve training programs related to all aspects of safety and compliance in the facility for all personnel. This includes but not limited to: new employee training and refreshers, forklift safety, OSHA, hazwoper, contractor orientation, FOT/IATA, etc. All training should be conducted in a timely manner and ensure additional process specific trainings are sufficient to maintain safety for employees. Maintain and update all plans required at the facility, including but not limited to: General Operating Permit, Hazardous Waste Generator Compliance, Storm water Pollution Prevention Plan, Spill Prevention Control and Countermeasures, Emergency Response Plan, Compressed Gas Plan, Contingency Plans, Hazard Communication Program and Security Plans; Essential reports such as TRI, Tier II, RMP, Quarterly and Biennial Waste Reporting (and their due dates) is the responsibility of your department. Assistance will be given from other staff to prepare and maintain this data; Participate and help conduct Safety Committee meetings; Works closely with HR manager and Vice President/CFO to become responsible for the hands-on administration of the workers' compensation program. Maintain the OSHA 300 log and tracking. Manage medical monitoring program; Maintain and improve environmental compliance programs related to hazardous wastes, air permitting, water pollution control, and community right-to-know programs; Select and maintain safety equipment and safety supplies on site. To include purchasing and keeping track of the supplies and managing the costs of these supplies; Reduce waste generation and costs of disposal. Upgrade monitoring, testing and instrumentation of waste and byproducts. Schedule and maintain all documentation related to all waste pickups, including certifying and recertifying waste profiles; Improve overall safety, housekeeping and reliability of plant work areas and compliance systems; Member of the PSM team; Implement and coordinate the documentation and schedule for preventative maintenance of equipment through the Faciliworks program. Maintain, create and close work orders. Keep Asset List up to date within Faciliworks database. Train all maintenance personnel on these procedures and manage to ensure proper procedures are followed; Ensure all permits (LOTO, Hot Work, Confined Space Entry), as well as MOC's are done correctly, and properly filed and archived. Become proficient in generating, reviewing and updating SDS's and Labels for our product line. This will be a multi-member team as GHS is being implemented in 2015, however, in 2016 and future years' maintenance of this system will become part of your department; Supervise, coach, motivate and develop staff. Minimum Requirements: Bachelor's degree in environmental management, Chemistry, Engineering, or a related discipline, or high school diploma if degree with 5 years or more of direct experience in Process Safety Management, or suitable combination of education and relevant experience as described; Specialized technical/aptitude experience: minimum of 3 years' experience in a manufacturing environment and demonstrated proficiency with manufacturing processes. Previous work and/or substantial knowledge of, including commonly used concepts, practices and procedures, within the thermoset polymer industry is a strongly considered asset; Demonstrated comprehensive knowledge of office and facilities coordination and basic leadership and management knowledge; (if applicable to position) Demonstrated organization, facilitation, communication and presentation skills; (if applicable to position) Ability to prioritize workflow and organize diverse material and ability to handle multiple, competing and changing priorities; ability to perform effectively without supervision and within established time limits and ongoing deadlines; Ability to interact and communicate effectively and professionally verbally and in writing, and to provide exceptional service internally and externally; Relevant computer skills for this position include knowledge and experience with Microsoft Office applications (Word, Excel, PowerPoint) and web-based applications. Experience using SAGE Platinum for Windows preferred. Displays adaptability in learning the use of relevant software and displays comprehension of fundamental computer practices and database management; Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction; Demonstrated leadership and vision managing staff groups and major projects or initiatives; Outstanding interpersonal relationship building and employee coaching and development skills. Benefits and Compensation The pay range for applicants in this position generally ranges between $120,000.00/year and $140,000/year. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law. In addition to career advancement and growth, continuous training, and mentoring opportunities, Arnette Polymers offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans. Arnette Polymers is a division of The Stonhard Group, an RPM International company (NYSE: RPM) that is headquartered in Maple Shade, NJ and has more than 100 years of experience manufacturing and installing high performance, seamless floors throughout the world. We manufacture and install long-term floor, wall and lining solutions to markets including, but not limited to: food & beverage, general manufacturing, pharmaceutical, chemical processing, education, healthcare, government, technology and hospitality. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Pay: $120,000.00 - $140,00.00 per yearApply for this ad Online! ....Read more...
Level 3 Teaching Assistant Apprenticeship - Wyre Forest School
As a Teaching Assistant Apprentice, you will: To support the ethos of the school and work collaboratively with the classroom teacher in their responsibility for the development and education of children, including those who have special physical, emotional and educational needs, by utilising detailed knowledge and specialist skills. Attend and participate in regular class, department and school meetings. Responsibilities and Tasks 1. To work in class and to work unsupervised in delivering programmes of work to support individuals and small groups of learners. 2. Planning to contribute to the planning of work programmes for individuals and groups of children, providing ideas, materials and learning strategies for lessons. 3. Pastoral duties: To provide assistance with the provision of general care and welfare of learners, including assistance with: Supporting learners to be independent. Maintaining a safe environment at all times. The monitoring of pupils' general health & welfare. Reinforcing self-esteem through praise and encouragement. Adhering to and maintaining school routine and codes of conduct. Children’s injuries and, where qualified, administering basic first aid. Personal hygiene routines, e.g. toilet training, changing of incontinent pupils, dressing and undressing. The changing of soiled clothing including its disposal in an appropriate way. The administering of medicines under the direction of the appropriate medical staff (following consultation and agreement). Provide supervision of learners at the beginning and end of the school day. 4. Behaviour: Provide pastoral support to pupils monitoring their behaviour to identify and respond to uncharacteristic behaviour patterns and incidents of challenging behaviour and to recognise and reward progress. 5. Recording and Assessment: To monitor the progress and needs of learners and be responsible for the assessment, evidence records and file maintenance for a few designated learners within a class group. 6. Reporting: Contribute to the annual review and end-of-year reports. 7. Teaching and Learning: Prepare and organise teaching resources under the direction of the class teacher, supporting the learner in carrying out this work. Maintain classroom equipment and materials, including stock control within the classroom. Foster the intellectual and social development of children. Promote pupil independence and their involvement in their own learning. Support lunchtime clubs/activities. Support the manufacture of resources and administration of course work. Where required, support learners in the swimming pool. 8. Attend and participate in regular class, department and school meetings. 9. Policies and Procedures: To maintain an awareness of school policies and procedures.Training Outcome:Possible full-time employment for the right candidate.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect. Working Hours :Monday, 8.35am - 4.10pm. Tuesday, 8.35am - 3.10pm. Wednesday, 8.35am - 4.10pm. Thursday, 8.35am - 3.10pm. Friday, 8.35am - 3.10pm (30-minute lunch break).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
R&D Scientist & Technical Leader - Waterborne
JOB DESCRIPTION We are seeking an R&D Scientist and Technical Leader, a critical role within our R&D organization. If you have expertise in waterborne chemistry and formulations knowledge in both architectural and industrial products, this is the opportunity you've been looking for. You should also have an expert level of technical knowledge with a strong track record of product and process development, innovation, and commercialization in coating technologies. You must also possess strong, demonstrated competencies and experience in project management accompanied by people and organizational leadership skills. Technology Knowledge: Expertise in broad ranges of coating chemistries particularly acrylic, epoxy, urethane, polyaspartics and sil(ox)anes etc. Expertise in application and formulation science for various coating systems of primer, basecoat, topcoat systems for liquid waterborne, solventborne and 2K coatings along with expert understanding of DIY, Contractor, and OEM Coatings. Strong command on analytical methods and structure-property relationship Expert understanding of manufacturing process and product development Technical Leadership: Action Oriented - ability to make strategic decisions (technical and staff utilization) and influence leaders and scientist to execute those initiative while managing business strategy and value creation Demonstrated skillset and track record in creating an environment to scout new ideas and innovation. Continuous learning and intimate awareness of open literature and competitive landscape Demonstrated ability to develop and execute project plan - time management, prioritization, managing the projects and R&D projects/teams and measuring progress. Excellent effectiveness to allocate resources towards initiatives by working with cross-functional leadership Demonstrated ability to communicate with project stakeholders and cross-functional teams, leadership and external scientific community. People Leadership: Outstanding personal and interpersonal skills - listening, compassion, motivating, inspiring, humor, patience, understanding diversity, negotiating etc. Energetic, Driving and Inspiring Action oriented, perseverance and results driven Demonstrates Courage Leadership (technical & managerial) command skills, conflict management Continuous learning/growth and mentorship and teaching skills Organization Leadership: Ability to lead and interact with cross-functional teams in a matrixed organization Agility to respond emerging business needs - strong change of management skills Managing high stakes and challenging situation with all levels of organizations Using, assessing the organizational processes and developing new processes to improve efficiency and quality Demonstrate strong career ambition - potential to become top leader. QUALIFICATIONS: KNOWLEDGE: Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. At least 4 years of technical supervisory or management experience with a diverse workforce., M.S. or equivalent science degree in Chemistry, must possess a strong knowledge of organic chemistry, or related scientific field, minimum 10 years technical experience in product development in specific area of expertise, strong understanding of manufacturing, Quality assurance, scale up procedures, applications, raw materials purchasing, regulatory matters and must be computer literate, 2 to 3 years successful working experience with marketing group. From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers (9.5) paid holidays and (2) floating holidays per year. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
R&D Scientist & Technical Leader
JOB DESCRIPTION We are seeking an R&D Scientist and Technical Leader, a critical role within our R&D organization. If you have expertise in waterborne chemistry and formulations knowledge in both architectural and industrial products, this is the opportunity you've been looking for. You should also have an expert level of technical knowledge with a strong track record of product and process development, innovation, and commercialization in coating technologies. You must also possess strong, demonstrated competencies and experience in project management accompanied by people and organizational leadership skills. Technology Knowledge: Expertise in broad ranges of coating chemistries particularly acrylic, epoxy, urethane, polyaspartics and sil(ox)anes etc. Expertise in application and formulation science for various coating systems of primer, basecoat, topcoat systems for liquid waterborne, solventborne and 2K coatings along with expert understanding of DIY, Contractor, and OEM Coatings. Strong command on analytical methods and structure-property relationship Expert understanding of manufacturing process and product development Technical Leadership: Action Oriented - ability to make strategic decisions (technical and staff utilization) and influence leaders and scientist to execute those initiative while managing business strategy and value creation Demonstrated skillset and track record in creating an environment to scout new ideas and innovation. Continuous learning and intimate awareness of open literature and competitive landscape Demonstrated ability to develop and execute project plan - time management, prioritization, managing the projects and R&D projects/teams and measuring progress. Excellent effectiveness to allocate resources towards initiatives by working with cross-functional leadership Demonstrated ability to communicate with project stakeholders and cross-functional teams, leadership and external scientific community. People Leadership: Outstanding personal and interpersonal skills - listening, compassion, motivating, inspiring, humor, patience, understanding diversity, negotiating etc. Energetic, Driving and Inspiring Action oriented, perseverance and results driven Demonstrates Courage Leadership (technical & managerial) command skills, conflict management Continuous learning/growth and mentorship and teaching skills Organization Leadership: Ability to lead and interact with cross-functional teams in a matrixed organization Agility to respond emerging business needs - strong change of management skills Managing high stakes and challenging situation with all levels of organizations Using, assessing the organizational processes and developing new processes to improve efficiency and quality Demonstrate strong career ambition - potential to become top leader. QUALIFICATIONS: KNOWLEDGE: Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. At least 4 years of technical supervisory or management experience with a diverse workforce., M.S. or equivalent science degree in Chemistry, must possess a strong knowledge of organic chemistry, or related scientific field, minimum 10 years technical experience in product development in specific area of expertise, strong understanding of manufacturing, Quality assurance, scale up procedures, applications, raw materials purchasing, regulatory matters and must be computer literate, 2 to 3 years successful working experience with marketing group. From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers (9.5) paid holidays and (2) floating holidays per year. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Apprentice Store Manager
We are looking to recruit a Apprentice Store Manager for our shop in Shrewsbury . We offer a permanent full-time (45 hours per week) position working a variety of shifts, 5 days from 7 each week. What does the training involve? Initial training period working alongside an experienced shop manager and developing your practical skills in retail management A period of running your shop with high support from your Area Manager Approximately 3-6 months into your training, you will take on full responsibility for our Shrewsbury shop while you will continue to develop your management skills, with the support of your area manager Working towards a Level 4 Retail Manager apprenticeship qualification with Inspiro Learning, our approved training provider Support with upskilling your maths and English (if required) Completion of an independent end point assessment at the end of your training This is a 19-month training programme and upon successful completion you will be made a permanent employee. In return for your hard work and commitment, you will receive: A starting salary of 31,392.52 which will increase to £33,948.94 after 6 months if meeting expectations of role A retail manager level 4 apprenticeship standard qualification Paid time to complete your apprenticeship coursework Great training and support 30 days holiday each year 15% staff discount to use in any of our shops Free life assurance Workplace pension As an Apprentice Store Manager, you will: Be fully accountable for your shop and responsible for ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop Motivate and guide your team to be as successful and efficient as possible Lead by example and get stuck in with the day-to-day tasks involved in running one of our busy shops Control key costs including payroll, shrinkage and waste Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation Take responsibility for recruitment, training and development of your team Training:Level 4 Retail Manager Apprenticeship Standard: Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in maths and English Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro's Regional Trainer confirm they have met all the requirements of the standard they will be put through to end point assessment The endpoint assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role Each apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face-to-face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end-point assessment Training Outcome: This is a 19-month training programme and upon successful completion you will be made a permanent employee There are many opportunities for a career at Farmfoods. We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops. This could be the start of a rewarding and long-term career for you Employer Description:Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience. Our shop teams are essential. They serve thousands of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.Working Hours :Working 5 days out of 7. Shifts varying which will include weekends. Shifts confirmed on appointment on a rota basis.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working ....Read more...
Warehouse Associate
JOB DESCRIPTION JOB DESCRIPTION WAREHOUSE ASSOCIATE RESPONSIBILITIES/ESSENTIAL TASKS: • High-energy individual with a strong work ethic • Self-motivated with ability to work with limited supervision • Independent decision maker as needed to accomplish tasks • Lift and carry a minimum of 50 pounds repeatedly throughout shift • Handling of freight as directed by Capstone management and customer, meeting company standards, customer time lines and maintaining a safe work environment • Keeps site Supervisor and manager informed regarding conditions on the dock, accomplishments and concerns; contributes suggestions for improvements • Ensures proper LOT rotation and including FIFO (first in-first out) and organic product handling and shipping process • Strong organization and prioritizing skills • Must be proficient in math • Must be have forklift license • Manage response to rapidly changing products on inbound and outbound • Must be able to follow directions and work independently • Verify all shipments are recorded and verified the accuracy of the shipment against the paperwork for incoming and outgoing shipments • Requires high degree of attention, skills, and dexterity in the control of a forklift and stacking of the product on the pallet • Transport selected product to designated dock area using power equipment. • Handle all products so as not to injure teammates or damage the product, the bags or cases • Comply effectively with company work and safety rules. • Maintain a quality of work that limits mis picks, short and damages • Comply with company attendance policy. The warehouse Associate is responsible for loading or unloading pallets, bags and cases, on and off trailers and other vehicles by using a forklift, pallet jack or by hand. • Warehouse associate is responsible for operating a forklift to move, locate, stack, Stretch wrap and count items throughout Profile Food. Work with direct contact with customer's staff and outside delivery personnel; emphasis is placed on the ability to relate in a positive, friendly manner. The Operator is accountable for the safe and efficient operation of the vehicle and may also be required to perform Order Filler and Checker Duties. EDUCATION AND EXPERIENCE: • Graduation from high school or GED equivalent • Previous experience in shipping, receiving or other related fields. 5 years preferred. • Ability to handle physical workload • Ability to multi-task and prioritize • Strong organizational skills • Forklift Certified • Strong knowledge of warehouse, inventory, and shipping operations methods and practices • Ability to read, write and speak English required, bilingual skills (English/Spanish) preferred. • Problem solving, team building, project execution and ability to multi-task PHYSICAL REQUIREMENTS: Some standing, walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, pushing and pulling. Ability to lift 50lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. SPECIAL REQUIREMENTS: Possession of a valid driver's license and Forklift Certification Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to medical, dental, vision, Employer paid life insurance, STD/LTD, vacation/sick days/parental leave, 401(k), employee stock purchase plan, and pension. Hourly: $18-$21+ DOE ABOUT US Mantrose Group is a world leader in specialty coatings and functional blends for the food, pharmaceutical and personal care industries. Founded more than 100 years ago, Mantrose is proud to be part of RPM International Inc., a $5.6 billion multinational company with 14,600 employees worldwide and subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. The company has a diverse portfolio with hundreds of name-brand products, many of which are leaders in the markets they serve. Mantrose-Haeuser Co., Inc. has been at the forefront of developing superior edible coatings and specialty products for the pharmaceutical, confectionery, agricultural, food, personal care and industrial industries for decades. Since our company was founded over 100 years ago, we have been delivering unparalleled results to our clients for all of their coating and custom product development needs. NatureSeal® both an industry veteran and fresh-cut produce pioneer, has been a leading expert in shelf-life extension technology worldwide. Our patented line of products has grown exponentially, offering produce solutions to the processor, foodservice and home use markets. Profile Food Ingredients offers a wide range of specialty product formulations for use in dairy products, baked goods, beverages, confections, nutraceuticals, dips, dressings and sauces. Its product line promotes uniformity, enhances texture, thickens, prevents separation and extends shelf life and includes clean label, non-GMO, organic and natural solutions. Since 1946, Holton Food Products has been helping its customers succeed by providing quality ingredients, customized product development and technical support-all fueled by strong food science and applications experience. This dedication and know-how has enabled our customers to build appealing product lines, increase sales and improve margins.Apply for this ad Online! ....Read more...
Administration Apprentice
As an Administration Apprentice, you will join our Helpdesk Team and play an important role in supporting the day-to-day coordination of engineer activities and customer requests. This is an excellent opportunity to gain practical business experience while working towards a recognised apprenticeship qualification. Main Duties and Responsibilities: Answer incoming telephone calls from customers and engineers in a professional and friendly manner. Manage and monitor the helpdesk email inbox, responding to queries where appropriate and forwarding emails to the relevant departments.Create, update and maintain job records within the company CRM and business management systems. Raise new jobs and ensure all relevant information is accurately recorded. Order, track and book in parts required for engineer visits and customer jobs. Approve purchase orders in line with company procedures and authority levels. Provide regular updates to customers regarding job status and progress. Maintain accurate records and documentation in line with company procedures. Work closely with colleagues across different departments to ensure effective service delivery. Including scheduling and coordinating engineer appointments and workloads. Develop knowledge of company products, services and internal processes. Learn to use a range of software tools, including CRM systems, Microsoft Office applications and helpdesk management systems. Support the wider administration team with general office duties as required. Deliver excellent customer service at all times. Work collaboratively as part of a team, building strong communication and organisational skills. Complete all apprenticeship training requirements and apply learning within the workplace What We're Looking For: A positive attitude and willingness to learn. Good communication and interpersonal skills. Strong attention to detail. Basic IT skills and an interest in learning new software systems. Ability to work effectively as part of a team. Good organisational and time management skills. A commitment to providing excellent customer service. A proactive approach to problem-solving and learning new tasks. Training:As part of this Apprenticeship, the successful candidate will receive a comprehensive induction programme and ongoing training to support their development and success within the role. Training provided will include: - Company induction, including an introduction to the business, policies and procedures. - Health and Safety induction and workplace compliance training. - Enrolment on the Level 3 Business Administration Apprenticeship programme. - Training in customer service and professional communication skills. - Hands-on training in Helpdesk operations, engineer scheduling and job management processes. - Training on company software, including CRM and business management systems. - Training in processing and approving purchase orders, ordering parts and stock management procedures. - Development of administration, organisation and time-management skills. - Ongoing coaching and mentoring from experienced colleagues and managers. - Opportunities to work with and learn from different departments across the business to gain a broader understanding of company operations and career opportunities.Training Outcome:Upon successful completion of the Level 3 Business Administration Apprenticeship, there may be an opportunity to progress into a permanent full-time position within the Helpdesk team. The skills and experience gained could lead to further career development in areas such as Helpdesk Coordination, Service Administration, Customer Service, Scheduling, Operations Support, or Team Leadership. The role provides a strong foundation for a long-term career within the business, with opportunities to take on increased responsibility, develop specialist knowledge, and continue professional training and development.Employer Description:Advanced Control Solutions Ltd (ACS) has been delivering specialist Building Management System (BMS) controls and commercial heating services since 1991. Based in Pirbright, Surrey, ACS supports a diverse range of clients across London and the South East, including NHS Trusts, local authorities, facilities management companies, and property developers. As an approved Trend Partner, ACS has built a strong reputation for providing high-quality engineering services, exceptional customer support, and long-term client relationships. Our success is driven by our people, and we are committed to investing in employee development through ongoing training, mentoring, and career progression opportunities. At ACS, our culture is built around five core values: - Support – helping colleagues and customers succeed. - One Team – working collaboratively to achieve shared goals. - Positivity – approaching challenges with a can-do attitude. - Honesty – acting with integrity and professionalism. - Accountability – taking ownership of our responsibilities and actions. As a Administration Apprentice, you will become part of a friendly and supportive Helpdesk team, gaining valuable experience in customer service, scheduling, administration, and business systems. You'll work alongside experienced colleagues, learn industry-leading software, and have opportunities to develop your skills across different areas of the business whilst working towards a recognised qualification.Working Hours :Monday to Friday, 08.30 am to 17.00 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...