JOB DESCRIPTION
Job Overview
Kop-Coat is seeking a Key Account Segment Manager to protect and profitably grow strategic customers and market segments within our U.S. Wood Preservation business. This role serves as the primary commercial owner for assigned accounts, developing strong customer relationships while driving revenue, margin, retention, pricing, and growth opportunities.
Main Responsibilities:
Develop and execute strategic account plans focused on growth, retention, profitability, and customer relationships.
Build relationships across customer organizations, including purchasing, operations, technical, quality, finance, and leadership.
Achieve revenue, volume, margin, pricing, and growth objectives for assigned accounts.
Identify opportunities to expand market share, introduce products and services, and strengthen customer relationships.
Develop forecasts and monitor customer demand, competitive activity, pricing, and commercial risks.
Lead pricing recommendations, contract discussions, negotiations, and other commercial initiatives.
Develop market and segment insights, including customer needs, competitive dynamics, regulations, and industry trends.
Coordinate with Technical Service, Supply Chain, Regulatory, Customer Service, Technology, and other internal teams to deliver on customer commitments.
Lead resolution of customer concerns and proactively address business, quality, supply, credit, and relationship risks.
Prepare customer presentations, proposals, business reviews, and internal recommendations.
Key Qualifications:
Bachelor's degree in Business, Marketing, Wood Science, Chemistry, Engineering, or a related field preferred; equivalent industry experience may be considered.
5+ years of B2B sales, key account management, business development, or commercial experience.
Experience with strategic or multi-site customers in wood preservation, forest products, industrial chemicals, building products, or related markets preferred.
Demonstrated experience with pricing, negotiations, forecasting, account planning, and cross-functional execution.
Strong strategic account management, financial analysis, and commercial judgment skills.
Strong customer communication and relationship-building abilities.
High accountability, responsiveness, organization, and follow-through.
Ability to balance customer needs with company objectives.
Experience with CRM systems, preferably Salesforce.
Why This Role Matters
This position plays a critical role in strengthening Kop-Coat's relationships with strategic customers and identifying opportunities for sustainable, profitable growth. The successful candidate will combine commercial expertise, market insight, and strong cross-functional leadership to deliver results for both customers and the business.Apply for this ad Online!....Read more...
Up to £16.24 an hr, 40 hours a week, 28 days holiday, birthday day off, x2 medical appointments paid per year, 100% attendance in 6 months gain an extra ½ a day holiday, Employee assistance Programme, sick pay.We are looking for a Motorhome Engineer to join a growing specialist manufacturer of bespoke LCV’s. This is an excellent opportunity to become part of a skilled team producing high-quality van conversions for customers across the UK.As a Motorhome Engineer, you'll be responsible for transforming light commercial vehicles into fully equipped, customer-specific solutions. Working in a modern workshop, you'll install mechanical, electrical and storage systems while ensuring every build meets the highest standards of quality and safety.Key Responsibilities of the Motorhome Engineer opportunity
Build and convert light commercial vehicles to customer specifications.
Install racking, storage systems and bespoke conversion equipment.
Fit electrical components including internal and external lighting, battery management systems
Carry out repairs and modifications to completed vehicle builds, including occasional UK travel with overnight stays. (This will be on an adhoc basis if the current field based engineer cant get to a customers site for what ever reason)
Complete job cards and update work completed using the company's internal systems.
Maintain a clean, safe and organised workshop.
Work closely with the Design & Development team to support product improvements.
Report technical or quality concerns to the Aftersales Manager.
We would welcome people to apply for the Motorhome Engineer opportunity that have experience within Automotive manufacturing, coachbuilding, automotive assembly or specialist conversions, caravan or motorhome fitting. You will also have:
Practical electrical knowledge.
Strong mechanical aptitude and excellent attention to detail.
A methodical approach to fault finding and problem solving.
Good communication and organisational skills.
The ability to work independently and as part of a team.
Computer literacy.
A full UK Driving Licence.
Benefits of the Motorhome Engineer Opportunity:
Permanent, full-time employment. Salary up to £34K
Full product and on-the-job training.
Modern workshop facilities.
Opportunities for career progression and skills development.
The chance to work on bespoke, innovative vehicle projects that are varied and interesting
Range of staff benefits
If you would like a private chat before applying – please contact Rodger Morley at E3 Recruitment....Read more...
Clinical Lead Veterinary Surgeon Our client is seeking an experienced Clinical Lead Veterinary Surgeon to join their established and supportive veterinary team in Solihull.This is an excellent opportunity for an experienced Veterinary Surgeon looking to take the next step in their career, with responsibility for clinical leadership, governance and supporting the development of the wider veterinary team.The RoleAs Clinical Lead Veterinary Surgeon, you will:
Provide clinical leadership across the practice.Manage and support the Veterinary Surgeon team.Take responsibility for clinical governance and maintaining high clinical standards.Support the development and progression of the veterinary team.Deliver exceptional veterinary care to both internal and external patients.Work closely with the Practice Manager and nursing team to drive continuous improvement.
The practice operates from modern, purpose-built premises equipped with:
Operating theatreDedicated preparation areaMultiple consultation roomsSeparate cat and dog recovery wardsIsolation facilitiesDigital radiographyUltrasoundDental suite with digital dental radiographyIn-house laboratory
About YouThe ideal candidate will have:
Strong clinical experience as a Veterinary Surgeon.Previous leadership or management experience.Excellent communication and client care skills.A commitment to delivering outstanding clinical standards.Experience of, or an appreciation for, working within a charity or welfare-focused environment would be advantageous.A certificate, or aspirations to undertake one, would be welcomed but is not essential.A passion for mentoring and developing colleagues.
Package & Benefits
40-hour week worked over 4 daysOne Saturday morning in threeNo out-of-hours commitments£1,500 CPD allowance plus dedicated CPD timeProfessional memberships and fees paidGenerous annual leave entitlementContributory pension schemeDiscounted veterinary servicesFree on-site parkingSupport for further qualifications and career development
This is a fantastic opportunity to join a progressive, well-equipped practice where you can make a significant impact through clinical leadership, team development and exceptional patient care.For more information or a confidential discussion about this opportunity, please get in touch.....Read more...
Are you an Electronic Service & Repair Engineer with hands-on electronics repair, calibration and diagnostic experience?
My client, based in Kent, is looking for an Electronic Service & Repair Engineer to join their growing service team. They are a specialist in advanced imaging and sensing solutions, designing and manufacturing thermal imaging, infrared camera and sensor systems used across defence, security, industrial inspection and public safety applications.
The role is site-based, with occasional travel, in Kent and will involve working as part of a collaborative service organisation responsible for the evaluation, failure diagnosis, repair, calibration and adjustment of thermal imaging products and systems.
Responsibilities for the Electronic Service & Repair Engineer based in Kent:
Evaluate, diagnose, repair, calibrate and adjust thermal imaging products, infrared cameras and associated sensor systems.
Use knowledge of electronic theory, thermography and optics to complete daily service, fault-finding and technical support activities.
Work closely with Customer Service, the Service Manager and wider technical teams, providing timely updates and clear progress reports.
Engage with customers where needed to explain complex technical issues, service findings and proposed repair solutions.
Operate hand tools and electronic test equipment to support product evaluation, repair, calibration and verification.
Perform software and firmware updates on camera products, using computer systems and embedded programming knowledge where appropriate.
Skills and requirements for the Electronic Service & Repair Engineer based in Kent:
Qualification in electronics, engineering or equivalent practical experience.
Hands-on experience in electronics repair, assembly, service or calibration.
Ability to operate electronic test equipment and confidently navigate computer operating systems.
Understanding of metrology principles, calibration processes and laboratory operations.
Experience with thermography, optics, SAP PR1, Oracle ticketing systems, embedded programming or camera products would be beneficial.
Able to work at a bench and from a standing position, with the ability to lift objects weighing up to 40 lbs from time to time.
Eligibility to apply for and obtain the appropriate export control licence where required.
This is a fantastic opportunity for the Electronic Service & Repair Engineer based in Kent to join an innovative technology business offering technical challenge, professional development and the chance to work on advanced imaging and sensing products.
To apply for the Service Engineer role, please send your CV to KGraveney@redlinegroup.Com or call on 01582878817
....Read more...
The apprentices will be involved in many duties during day, no day is the same:
Gaining an understading of the principles of health, safety, welfare and environmentally responsible work practices and how they must be applied in relation to the work, self and to others including understanding the principles of risk assessments
Basic awareness of environmental and health hazards
Work safely and securely in compliance with given information, organisational policies and procedures, and current health, safety and welfare legislation including following the procedures for working in contaminated ground
Conform with productive working practices and completing the work in accordance with the programme of work
Interpret and follow verbal and written work instructions from supervisors and site managersAccess, interpret and use drawings and specificationsSelect the required resources including tools and fixture
Move, handle and store resources complying with relevant legislation & guidance
Use and maintain power tools and equipment (including;. compactor plates, boning rods, portable power tools, levels, straight edges, lines, pins and laser equipment)
Gauge and mix mortars and concrete by hand and by mixer
Select and use basic setting out equipment including tape measures, levels, straight edges, lines and pins, boning rods and laser equipment under guidance of the supervisor
Install, maintain and remove temporary protection and safety arrangements for the work area relating to barriers and temporary structures, including protection, safety notices and safety lighting
Install and test basic drainage and ducting
Measure, mark, cut and install geo-membranes to stabilise soil for re-instatement and excavations
Transport and place, then compact and finish concrete to slabs/bases, footing oversights, paths, form slab edgings including positioning reinforcement and kerbs
Set out and lay flags, paviours and edging to paths, driveways and other areas
Install ironworks relating to access covers and frames, and gully grates and frames including preparatory brickwork
Locate and excavate to expose buried utility services using electronic location instruments
Provide and remove temporary works including shallow excavation support (up to 1.2 metres)
Form and reinstate excavations and surfaces to sub-grades, sub-bases and road bases
Prepare to, then direct and guide the movement of vehicles, plant or machinery
Training:Groundworker Level 2 Apprenticeship Standard:
Throughout the apprenticeship, the apprentice will be engaged in various activities to build their portfolio and enhance their skills in the workplace
The apprentices will be required to attend SGS College, Horizon 38 Campus, Taurus Road, Filton. BS34 6FE. Practical workshops building on their skills learnt at college and at work, knowledge lessons and complete a portfolio of evidence
They will also undertake some self-directed study to further their understanding
Additionally, the apprentice will have regular progress reviews with their employer and Lecturer Assessor to ensure they are on track
Training Outcome:
The apprenticeship is the starting point for an exciting career within the team
Employer Description:Brandwells Construction was first registered as Brandwells Ltd on 9th April 1973 by Andy Dowden, Executive Chairman, and my then senior partner, Joe Whitter. The business was renamed Brandwells Construction Co Ltd before it commenced trading.
Joe and Andy had worked together in two previous employments, firstly at Avonmouth Plant & Construction Co. Ltd (APC) and later at Durnfords Construction Ltd (Durnfords), based in central Bristol. At APC, I was a trainee when first assigned to work under Joe, who was a senior Contracts Manager for the Company. Some years later, after I had had a spell as a Site Engineer for Holland and Hannen and Cubitts Ltd, we again came together when Joe left APC and took up the position of Managing Director at Durnfords Construction and invited me to join him as his Contract Manager.
After about 7 years of working together, the Company was subject to a takeover, and this is what led to us jointly deciding to branch out on our own. The birth of Brandwells Construction.
The company continued to grow and now has established itself as one of the foremost groundworks contractors in the South West, we have attained preferred contractor status with quite a number of our clients. Our clients now include most of the major housing developers: Barratt Homes, Lovell, Redrow, Taylor Wimpey, Linden and Bovis (now Vistry), David Wilson and Bellway as well as a number of smaller regional development companies.
Where we are today
There have been many ups and downs along the way, including recessions, the financial crisis of 2008 and most recently the Covid pandemic but the Company has managed to weather the storms and, thanks to the strong and dedicated team of people who make up the present-day management, not forgetting the now 300 plus operatives who actually do the work, we are stronger than ever. 2022 saw the opening of a South West Regional office at Alphington, Exeter to cope with the growth in our workload in this area and it was also a record year for the Company with turnover hitting an all-time high of over £62 million. 2023 promises to be another challenging year in the wake of the pandemic and as a consequence of the energy crisis brought on by the war in Ukraine, but from its position of strength there is every hope that we will see off that challenge as we have many times in the past.Working Hours :Monday- Friday.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
A structural steel specialist is currently looking for a permanent Fabrication & Welding Manager to take full ownership of production output across two fabrication workshops in Buckinghamshire and Bedfordshire.Start Date: Immediate Salary: Circa £60,000 per annum (negotiable DOE) + performance-related bonus Contract: Permanent Package: 28 days annual leave (incl. bank holidays), pension scheme, genuine progression within a growing businessThis is a hands-on leadership post sitting within the existing management team, suited to someone with real depth in heavy-gauge carbon steel and a methodical approach to running a workshop floor.Duties:
Take charge of every fabrication and welding operation running out of both depots
Write and keep current the working procedures that govern welding and fabrication, aligned to both industry norms and individual customer specifications
Hold the workshops to BS EN ISO 3834-2, 9606, 15614, 5817 and BS EN 1090, alongside internal tolerances on dimension and strength
Set the standard on the floor for welders and fabricators, holding the team to expectations around quality, throughput and safe working
Build a production programme that protects delivery dates while cutting down on wasted material and repeat work
Keep risk assessments current for every fabrication and welding activity carried out on site
Push improvement through the workshop and embed lean manufacturing thinking
Work shoulder to shoulder with estimating, design and logistics so production and commercial targets line up
Uphold health and safety practice to UK legislation, with all lifting operations meeting LOLER requirements
Keep full traceability on materials — serial numbers, steel batch records and supporting paperwork across both locations
Oversee stock levels for raw material, consumables and components so nothing holds up production or ties up cost
Meet COSHH obligations covering how paints, chemicals and other hazardous products are used and stored
Requirements:
At least 3 years running fabrication or welding at senior management level within structural steel
Sound technical grasp of carbon steel fabrication, MIG welding and working across varying thicknesses
Recognised trade qualification in welding or fabrication — NVQ Level 3, City & Guilds or similar
Managing teams and sequencing production workflow
Working knowledge of welding codes and standards through to EXC3
A disciplined, process-led way of planning, delivering and improving
Strong communicator with the management ability a production environment demands
Full UK driving licence, as travel between the two workshops is required
If you are interested, please send your CV for consideration.....Read more...
Working Yard ForemanLocation: Leeds Job Type: Full-time, PermanentSalary: Competitive salary package offered, dependent on experienceH.T. Scaffolding Systems Ltd and Hoardtek specialise in Tube and Fitting scaffolding, Layher System scaffolding and freestanding PVC hoarding solutions, delivering safe and compliant access systems across a wide range of commercial and construction projects.We are now looking to recruit an experienced and hands-on Yard Manager / Yard Foreman to oversee the daily operations of our busy yard in Leeds.This is a key operational role within the business, responsible for ensuring the yard runs efficiently, equipment is organised and ready for dispatch, and staff are effectively managed to support project requirements.The successful candidate will bring strong scaffolding yard experience, excellent organisation skills, and the ability to lead a small team while remaining actively involved in day-to-day yard activities.Working HoursThe yard operates Monday to Friday between 6:00am and 7:00pm, with shifts expected to be approximately 10 hours within these operating hours (exact shift pattern to be agreed).Key Responsibilities
Oversee the daily running of the yard, ensuring materials and equipment are organised, maintained and ready for useManage and supervise a team of up to 6 yard staffPlan and manage staff rotas, attendance and absenceEnsure all equipment is prepared, checked and dispatched efficientlyMaintain safe working practices and ensure the yard operates in line with health and safety requirementsWork closely with management to ensure operational efficiency and smooth workflow
Materials & Systems UsedThe yard handles a range of scaffolding and site equipment including:
Layher systemsTube and fitting scaffoldingHoarding systemsConcrete blocksHeras fencing
About YouThe ideal candidate will have:
Previous scaffolding yard experience (essential)Experience supervising or managing yard or depot teamsA proactive, hands-on approach with strong organisational skillsThe ability to lead by example and keep operations running smoothlyGood communication and team management skills
INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Facilities Maintenance Engineer
Kings Cross, London
£38,000 - £42,000 Basic + Bonus + Static role + Private Medical + Life Assurance + Full Benefits + Training + Package
Are you a Facilities Maintenance Engineer looking to join a company that genuinely invests in its people, provides proper training and offers a great working culture? This is an excellent opportunity to join an established facilities management business where you’ll be part of a close-knit team, work alongside experienced engineers and have the opportunity to develop your skills long-term.
You’ll be based permanently at a prestigious client site in Kings Cross as a Facilities Maintenance Engieer, providing a mixture of planned and reactive maintenance across the building. You’ll work closely with an experienced Manager who will support your development, with training provided both on the job and through external courses.
The company has a strong focus on developing its engineers from within, making this an ideal opportunity for someone who wants to build a long-term career rather than simply move into another Facilities Maintenance Engineer position.
Your Facilities Maintenance Engineer Role Will Include:
Facilities Maintenance Engineer role
Carrying out planned and reactive maintenance within a commercial environment
Static role, based in Kings Cross
Electrical, mechanical, HVAC and general building maintenance
Shadowing experienced engineers and receiving hands-on support and training
The Successful Facilities Maintenance Engineer Will Have:
Background as a Facilities Maintenance Engineer or similar
A recognised qualification in Electrical, Mechanical or Refrigeration Engineering is preferable
Experience working within a commercial environment
Live commutable Kings Cross
Please apply to this advert and contact Georgia or Billy for immediate consideration.
Keywords: Facilities Engineer, Facilities Management, Electrical, Mechanical, Refrigeration, Building Services, PPM, Planned Preventative Maintenance, Reactive Maintenance, Commercial Maintenance, FM, Facilities, Kings Cross, London, Islington, Camden, Hackney, North London
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
To Maintain equipment maintenance records, aligning with GMP/GDP
To monitor production efficiency, identify and execute process improvements
Deliver electrical, mechanical, PLC, and instrumentation maintenance across the site on all equipment
To correctly diagnose any faults and implement sustainable recovery/improvement dealing with the root cause
To respond promptly and effectively to ensure quick resolution to any equipment issues to minimise any downtime, quality, and efficiency problems
To provide technical support in response to breakdowns on process and IT systems, plant and equipment, including excellent fault-finding techniques
To review, improve and apply effective planned maintenance.
To Increase available line capacity through OEE
Participate constructively as a member of the department, keeping everyone informed and proactively share your knowledge and expertise within the team
Proactively taking responsibility to support the wider production team achieve their goals and targets
Any other activity/tasks as and when requested
Based in the production area you will be mainly responsible for:
Mechanical Maintenance
Diagnosing electrical
Mechanical faults
Preventative maintenance
Responsible for providing the relevant supervisor/departmental manager with progress updates and raise concerns where necessary
Ensure all Health and Safety protocols are followed
Be able to work as part of a team
Keep work area in a neat and tidy fashion
Clear and accurate completion of all company documentation
A willingness to learn new skills and work under own initiative
Training:You will be working towards a Level 3 Mechatronics Maintenance Technician standard.
Training Outcome:Upon successfully completing the apprenticeship, there may be a permanent role available.Employer Description:Healeys Cornish Cyder Farm is a family-run, open all year-round visitor attraction and home to the thriving production house of the famous Rattler Cyder! Since the company was founded in 1980, Healeys has grown exponentially, with listings across large supermarket chains such as Sainsbury’s, Tesco, Asda and Morrisons, in addition to our regional and national wholesale partners. With a multi-faceted production facility specialising in a range of products from ciders, wines, preserves and spirits, our business is not only exciting place to visit and shop but a great place to work.Working Hours :To be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To undertake training and gain experience / qualifications (subject to funding) in a variety of duties in departments across the business i.e. poolside (lifeguard and swimming instruction), fitness suite, reception, café, etc.
To initially learn, and in future (subject to competency) assist in the preparation, rig, and de-rig of respective areas of the buildings and equipment in accordance with the programme
To initially learn, and in future (subject to competency) assist in undertaking the recording of pool water tests and immediately report the readings to a Duty Manager
To initially learn, and in future (subject to competency) maintain all areas of the buildings in a clean and tidy condition - undertaking major cleaning duties on a regular basis as programmed by the departmental Daily Log
To initially learn, and in future (subject to competency) to clean the poolside and pool bottom with pool vacuum, First Aid room, changing rooms, toilet and shower areas and any other areas of the building according to the apprenticeship programme, as detailed on the relevant departmental Daily Log
Training:Off the job training will be delivered on site, with some exceptions (i.e. no standard day-release / college attendance required).
NVQ Level 2 Leisure Team Member
National Pool Lifeguard Qualification
Level 2 Swimming Teacher or STA Level 2 Award in Teaching Swimming
Level 2 Certificate in Fitness or Gym Instructing
Training Outcome:On successful completion of the 18-month apprenticeship programme, the Company would expect to be able to offer continued employment and/or further career pathway opportunities, subject of course to the candidate meeting the required standards. Employer Description:Impulse Leisure is an ambitious and innovative organisation that operates as a Charitable Leisure Trust. We operate a total of four facilities across Essex in pursuit of our mission – to create active and healthy communities. We are a vital component in the improvement of health and wellbeing in the communities in which we work, and continually seek applicants who will share in our vision. Therefore, we only seek the most inspiring, highly motivated and professional people to join our teams.
Impulse Leisure offers a Guaranteed Interview Scheme (GIS) to disabled applicants providing minimum criteria are met within the Person Specification for the vacancy.Working Hours :Working days and times include early mornings, late evenings, weekend and bank holiday working patterns according to operational need. Breaks are unpaid.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Non judgemental,Physical fitness....Read more...
This is a great opportunity to gain practical business administration experience while developing skills in organisation, communication, and customer service within a busy healthcare environment.
As a Business Administrator Apprentice, you will support the day-to-day running of reception and administration at Chingford Medical Practice.
Your responsibilities will include:
Using EMIS Web (the practice's clinical system) to record, update and retrieve patient information accurately
Carrying out general GP reception duties, including greeting patients, answering the telephone and dealing with enquiries
Booking, amending and managing GP and nurse appointments, tasks and diary dates
Processing patient referrals to other services and healthcare providers
Maintaining accurate insurance records and completing related paperwork and reports
Preparing reports and documentation for the practice management team
Supporting general administrative tasks across the practice
Liaising with GPs, nurses, patients and external organisations to ensure information is shared accurately and on time
Learning how the practice operates and developing your administration, communication and organisation skills
Working as part of the reception and administration team to help ensure the practice runs smoothly, efficiently and professionally
Training:
You will attend college as part of your apprenticeship training (Waltham Forest College)
1 day per week at college
On-site college-based training
The remaining days will be spent working at Chingford Medical Practice, gaining practical experience and developing business administration skills in the workplace
Training will support the apprentice in building the knowledge, skills and behaviours required to successfully complete their apprenticeship.
Training Outcome:On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent Business Administrator or Medical Receptionist role at Chingford Medical Practice, depending on business needs and performance.
The skills and experience gained during the apprenticeship could also provide a pathway into roles such as Medical Secretary, Practice Administrator or Office Manager within primary care.Employer Description:Chingford Medical Practice is an NHS GP surgery based in Chingford, London, providing primary care services to the local community. Our friendly reception and administration team is committed to delivering high-quality patient care, and staff undergo relevant DBS checks and safeguarding training.Working Hours :TBC – either 07:30-15:30 shift or 10:30-18:30 shift.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,confidentiality....Read more...
The role involves processing customer orders, coordinating with manufacturing teams, monitoring stock availability, and handling customer enquiries professionally and efficiently. You should be confident and be outgoing in your communication.
Key Responsibilities:
Accurately input customer orders onto the company's systems in a timely manner
Process amendments, cancellations, and updates to customer orders as required
Liaise closely with manufacturing and production teams to ensure customer orders are scheduled and fulfilled correctly
Check stock levels and product availability to support customer enquiries and order processing
Communicate delivery information and order status updates to customers
Handle incoming telephone calls professionally and courteously
Take customer orders over the telephone and ensure all details are accurately recorded
Support the Sales Office Manager and wider sales team with general administrative duties
Work collaboratively with colleagues across sales, production, and logistics functions
As part of your contract of employment, completion of the Apprenticeship Training Programme forms part of your duties as well as helping with your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and work-based training/support sessions
Complete all required assignments with by the required timeline
Build up your portfolio of ongoing evidence
Access support from your tutor/assessor and your manager
Training:Overview of the Customer Service Level 2 Apprenticeship Standard.
The role of a customer service practitioner is to deliver high-quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers.
The standard covers the following:
Knowledge:
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your role and responsibility
Customer experience
Product and service knowledge
Skills:
Interpersonal skills
Communication
Influencing skills
Personal organisation
Dealing with customer conflict and challenge
Behaviours/Attitude:
Developing self
Being open to feedback
Team working
Equality - treating all customers as individuals
Presentation - dress code, professional language
“Right first time”
You will complete an End Point Assessment. This will involve the following:
Showcase/Portfolio
Interview
Practical observation
Professional discussion
You are given time off, one day per week, to study; you are required to attend Kirklees College, Huddersfield Centre. You will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There is a strong possibility that you will gain a permanent position following successful employment as well as the achievement of the apprenticeship programme.
There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications. Employer Description:Heckmondwike is the UK’s leading manufacturer of commercial fibre bonded carpets and carpet tiles.
We have an annual turnover of approximately £25 million and 150 employees.
From its manufacturing site in West Yorkshire, Heckmondwike FB has been offering one of the widest ranges of fibre bonded carpets and carpet tiles for over 50 years. Used in education, commercial offices, retail outlets and extensively by architects and developers, the company is committed to manufacturing design-led, yet hard-wearing carpets and carpet tiles.Working Hours :Monday to Friday - 8.30am - 5 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative,Patience,Excellent Timekeeping,Excellent attendance,Microsoft Office, Word & Excel,Outgoing Personality,Confident....Read more...
Monitor the GRN inbox and ensure supplier delivery notes are appropriately attached to purchase orders within Sage
Assist with monitoring the Accounts inbox and processing allocated supplier invoices
Check supplier invoices against purchase orders to ensure invoice details are accurate and appropriately supported
Assist with following up outstanding purchase orders and liaising with relevant departments where goods or services have not been confirmed as received
Process supplier invoices on Sage, ensuring appropriate nominal codes and descriptions are applied
Ensure invoice descriptions clearly identify the relevant period, goods / services and individual or department concerned
Ensure supporting documentation is scanned and attached to invoices where required
Liaise with site teams, the Commercial Team and other Head
Office departments to obtain information required to process invoices accurately and promptly
Assist with identifying invoice discrepancies and escalating issues to -the appropriate member of the Accounts Team
Assist with communicating with suppliers regarding invoice queries and discrepancies
Maintain accurate records of outstanding invoice queries and assist with progressing these to resolution
Assist with resolving discrepancies through the receipt of credit notes or supporting information from suppliers
Assist with monthly supplier statement reconciliations and request copies of missing invoices where required
Assist with reviewing and updating Purchase Ledger analysis codes within Sage
Assist with downloading PCSA CVRs from SharePoint to the V: drive
Assist with the monthly roll-forward of PCSA CVRs following completion of the project profit review and management accounts
Upload completed PCSA CVRs to SharePoint for the Commercial Team to update
Assist with responding to queries from the Commercial Team, escalating where appropriate to the Commercial Accounts
Assistant or Accounts Department Manager
Develop an understanding of how project costs, income and profitability are monitored within a construction environment
Assist with the weekly review of credit card spreadsheets to ensure purchase orders have been raised and supporting receipts are available
Follow up with credit card users regarding outstanding receipts or documentation
Assist with obtaining or raising required order numbers in accordance with company procedures
Escalate any outstanding issues or concerns to the Accounts Department Manager
Assist with matching credit card receipts to statements and posting transactions to the appropriate credit card ledger account
Training:
Full day-to-day training will be provided by the employer
This apprenticeship qualification is called Level 2 Accounts / Finance Assistant with AAT L2 delivered alongside
AAT exams will be conducted within a local exam centre to the business
The learning will be delivered by dedicated, industry-specialist tutors via remote sessions
These session take place once or twice per month, for roughly up to 2 hours, at a time convenient for both you and the employer
Training Outcome:Possible progression within the business and onto further apprenticeship programmes. Employer Description:Founded over 20 years ago, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations & regeneration contracts throughout Great Britain.The Company is committed to identifying and eliminating unlawful discriminatory practices, procedures, and attitudes throughout the Company. The Company expects employees to support this commitment and to assist in its realisation in all possible ways.Specifically, the Company aims to ensure that no employee or candidate is subject to unlawful discrimination, either directly or indirectly, on the grounds of gender, race (including colour, nationality or ethnic origin), disability, sexual orientation, marital status, part-time status, age, religion or belief. This commitment applies to all aspects of employment.Working Hours :9.00am - 5.30pm Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
An exceptional new job opportunity has arisen for a committed Lead Therapist - CAMHS & Eating Disorders to work in an established mental health hospital based in the South West London area. You will be working for one of UK’s leading health care providers
This is an exceptional mental health hospital that provides support and treatment for people with mental health problems and substance misuse problems
**To be considered for this position you must be registered HCPC healthcare professional and/or accredited psychotherapist (BACP/BABCP/UKCP)**
As the Lead Therapist your key responsibilities include:
Provide clinical and operational leadership to a multidisciplinary CAMHS and Eating Disorder outpatient therapy team, reporting to the Therapy Business Manager
Oversee workforce planning, caseload allocation, performance management, and service delivery to ensure safe, effective, and timely care
Lead on clinical risk management, safeguarding, governance compliance, and quality assurance processes, including audit and outcome monitoring
Drive service development and continuous improvement initiatives in line with regulatory standards and organisational objectives
Foster a supportive, accountable team culture through supervision, professional development, and collaborative working across hospital services to ensure integrated care pathways and continuity of care
The following skills and experience would be preferred and beneficial for the role:
Proven leadership skills and the ability to motivate and manage a diverse therapy team
Strong understanding of therapy roles within mental health settings
Experience in clinical supervision, staff retention, and effective people management
A calm and supportive approach in high-pressure environments is essential
Experience in cost management and budgeting (P&L), alongside the flexibility to respond to changing service and organisational needs
The successful Lead Therapist will receive an excellent salary of £53,560 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
Free on-site parking
Birthday Holiday
Enhanced maternity pay
Contributory pension scheme
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonus
Reference ID: 7366
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
As a Health & Social Care Apprentice, you will be trained to be responsible for (but not limited to) the following:
Deliver high-quality, person-centred care tailored to individual needs
Take an active role in creating and reviewing care plans
You will support the new staff shadowing you
Undergo training on our rota systems
Administer or assist with medication (where trained and authorised)
Liaise with families, healthcare professionals, and external agencies
Record, monitor, and report on health and well-being
Support individuals with complex needs such as dementia, learning disabilities, or physical impairments
Uphold safeguarding responsibilities, acting promptly to protect vulnerable individuals
Travel between clients’ homes (mileage reimbursed)
Attend training, workshops, and complete off-job learning for your apprenticeship
As a Level 3 apprentice, you will take on greater responsibility in providing and coordinating care. You will be working towards the Level 3 Apprenticeship in Adult Care, preparing for senior roles such as Lead Care Worker or Supervisor.
If you are committed and ready to take your first step into a real career with a fantastic close-knit team, then please apply now!
This apprenticeship and opportunity will be highly competitive, so please don’t miss your chance!Training:
Lead Adult Care Worker Level 3
The successful candidate will continue their studies with apprenticeship specialists
RNN Group both remotely and from one of their campuses or on-site at work, giving you the training and support you need to become a well-rounded and successful Health & Social Care Professional
On going training with Lotus home care including Oliver McGowan Tier 2
Training Outcome:Further and higher skill development within the business.Employer Description:At Lotus Home Care, we recognise that being a carer is about more than just practical support. Great quality care comes from being a person to rely on emotionally, as well as physically. It is this understanding that has given us an outstanding reputation and enabled us to pass the ‘Me and Mum test’.
With eleven offices based in Yorkshire, North Yorkshire, East Riding and the Humber, our committed and experienced group of compassionate individuals work hard to provide a positive experience for all service users, focusing on the unique needs of each person so that they can enjoy a full and happy life.Working Hours :7 days a week, rota to be discussed with manager.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Compassionate,Ability to work independently....Read more...
A normal day would include:
Learning and operating state of the art plasma machinery
Support operators in the running of the plasma process
Learning and operating laser machines
Support operators in the operation of the laser process
Learning to operate all touch screen machinery
To learn all company processes and support all operators
Loading and unloading finished products on to pallets
Also ensuring that all work areas are kept clean and tidy at all times
Apprentices may also be required to perform other duties as specified by the manager once competent and trained to do so
How you will be supported
Full training and support will be provided by our well experienced staff and assessment staff at The Growth Company. A comprehensive training program has been developed by The PP Group of Companies where you will be learning to operate the machinery relevant to your role.
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:P.P. Profiles Ltd began life in the basement of a cotton mill in Walkden, Greater Manchester, in 1976. Following two successful years of trading, P.P. Profiles (West Yorkshire) Ltd was set up in 1978, moving sites twice before settling in Batley where we still operate from our 70,000 sq foot site today.We quickly built a reputation as a reliable supplier of profiled carbon steel to the engineering industry and in 1986 began providing cutting solutions for stainless steel using plasma technology.Together, we combine our pioneering technology in profiling and post-cutting services to provide the best “one stop” steel service available. Our highly trained and motivated staff enable us to deliver a truly exceptional service to our customers.With a view to the future, we will continue to embrace innovative technology, striving to stay at the forefront of the steel profiling industry with ever-increasing efficiency.Working Hours :Mondau to Thursday, 08.00 - 17.00. Friday, 07.30 - 14.00.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Physical fitness,Able to follow instructions,Good practical skills,Interested in manufacturing,Enthusiastic,Self motivated,Presentable,Keen to learn,Good time keeping,Flexible,Positive attitude....Read more...
Carry out and record planned and corrective maintenance on plant machinery and services as scheduled by the Engineering Department.
Identify maintenance opportunities and support cost-effective improvements to plant efficiency and equipment reliability.
Ensure machinery and services are in working order and ready for production following maintenance periods.
Provide support to Shift Engineers, Operations teams, and the Engineering Manager as required.
Support the implementation of health and safety policies, procedures, safe systems of work, and legal compliance requirements.
Work with the safety lead to control health and safety risks within designated work areas.
Maintain a safe and efficient working environment and support equipment start-up compliance.
Identify improvement opportunities and support the continuous improvement process for existing engineering and manufacturing processes.
Support lean manufacturing, engineering improvement, and best practice activities across the site.
Ensure Production is informed when work has been completed on machinery or services.
Communicate effectively with internal teams and support coordination for plant shutdowns and maintenance activities.
Demonstrate integrity, reliability, calmness under pressure, and a positive approach to teamwork and learning.
Training:
Year 1: 3 days a week at Yeovil College (term time only)
Years 2 & 3: 1 day a week at Yeovil College (term time only)
Training Outcome:Following successful completion of the Mechatronics Maintenance Technician Apprenticeship, you could progress into a fully qualified Mechatronics Maintenance Technician role. With further experience, there may be opportunities to move into senior technician, maintenance team leader, engineering supervisor, or specialist automation and controls positions.
Continued professional development may also lead to higher-level engineering qualifications and management roles within manufacturing, engineering, or maintenance environments.Employer Description:We are a leading independent drinks co-packer, specialising in plant-based, dairy, and juice products. We offer fully integrated production, including in-house oat base manufacturing, and work with both brands and partners, including retailer own-label ranges. Our highly skilled NPD team drives innovation, supported by extensive expertise across pea, coconut, and soya processing, with a focus on barista formats. We also excel in blending juices, smoothies, and flavoured waters, serving both chilled and ambient store locations. Our dairy processing capabilities cover protein, coffee, and flavoured dairy drinks, with flexible formats ranging from 450ml to 1L. Committed to quality, reliability, and innovation, we are the trusted partner for brands and retailers looking to bring exceptional products to market.Working Hours :Monday to Friday - hours to be agreed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Support the L & D Manager where required
Aid the HR department where required
AES Advance LMS – working with fellow employees in the coordination and administration of training courses. This will include mandatory Introduction to AES training for all new starters
Manage and administer all L & D purchase orders
Lead UK HSE training and co-ordinate L & D booking, admin (training providers / invites / arranging across shifts / room availability feedback)
Assist with Digital Apprenticeship Service (DAS) management to include the PO administration
Work collaboratively with Marketing and other functions of the business to aid Open Evenings / on site school events / community engagement. Scope to become an Enterprise Advisor to a local school
Help co-ordinate initial apprenticeship administration (Interviews / room bookings / offers)
Complete a Level 3 Apprenticeship in Business Admin / L&D Course / and NEBOSH General
Training:All training will be carried out in your workplace, via a monthly group delivery session with your allocated tutor.Training Outcome:AESSEAL PLC are a forward‑thinking and supportive employer who aim to offer ongoing opportunities for apprentices after their programme, depending on business needs and individual performance.Employer Description:AESSEAL PLC is a global engineering company based in Rotherham, best known for making mechanical seals and support systems that help keep machinery running safely and reliably in lots of different industries, from cars and chemicals to food production and marine equipment. [pitchbook.com]
The company started in 1979 and has grown massively over the years. Today, AESSEAL has nearly 2,000 employees and supplies customers in more than 100 countries, making it one of the world leaders in its field. [rothbiz.co.uk]
AESSEAL is known for being innovative and environmentally focused, using advanced technology to help reduce energy and water use and to improve the way equipment runs. They aim to give excellent customer service and are always looking for ways to improve and stay ahead in the industry. [aesseal.com]
One exciting part of the company is their impressive Factory for the Future in Rotherham. It’s a modern, eco‑friendly facility designed to support sustainable manufacturing, and it’s been described as a “temple of innovation.” It also reflects AESSEAL’s commitment to creating high‑quality local jobs and investing long‑term in the area. [rothbiz.co.uk]
For students and apprentices, AESSEAL offers a forward‑thinking, supportive environment, with lots of opportunities to learn, grow, and be part of a company that’s making a real impact in engineering and sustainability worldwide.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Receptive change agent....Read more...
Applications are invited from suitably experienced and qualified Orthopaedic Practitioners to join the busy Orthopaedic Outpatient team at the major health facility on the beautiful Island of Guernsey, in the Channel Islands.Applicants must be experienced Orthopaedic Practitioners or Registered Nurses and hold the British Casting Certificate as essential.The Hospital's Orthopaedic service treats a wide variety of elective and trauma conditions in both Inpatient wards and the Orthopaedic Outpatient department.Reporting to the Outpatient Manager, you will:Take management responsibility for staff within the plaster room on a daily basis, prioritising the workload and delegating appropriatelyDelivery of the casting/splinting service provision across a wide and varied patient groupBe responsible for the skilled application and removal of casts and braces, including complex applications in Theatre i.e. Scoliosis jackets, hip spicas. Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scales.The current Band 5 salary range is £38,744 to £49,970 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbor town in St. Peter's Port, the island's capital.This unique integrated health service delivers a diverse range of services including diagnosing and treating patients in the island's acute hospital complex, and supporting people with in the wider community.Providing excellent care, supported by modern equipment and reliant on Healthcare professionals recruited to a high standard.Person requirements:Registered Nurse or experienced Orthopaedic Practitioner Completion of the British Casting Certificate (formerly known as the BOA/RCN (SOTN) AOT Casting Techniques Certificate)Current or recent experience in a Casting role is essentialThe benefits of working in Guernsey include:- A higher-than-UK salary.- A generous bonus scheme £1,605 annually - A flat rate 20% income tax.- No Council tax or VAT- A relocation payment of £5,000*- On-site Staff Accommodation or a generous allowance for private rental accommodation*- A continental lifestyle, where the people are friendly, and crime is very low.*Full T&C in relocation directiveFor an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
An amazing new job opportunity has arisen for a dedicated to Consultant Psychiatrist - CAMHS to work in an exceptional mental health hospital service based in the Chelmsford, Essex area. You will be working for one of UK's leading health care providers
The hospital has established an excellent reputation for providing high standards of treatment for a diverse range of mental health difficulties including addictions, depression, anxiety, and stress
**To be considered for this position you must hold a Full GMC registration and inclusion on the Specialist Register + CAMHS CCT or equivalent CESR**
As the Consultant Psychiatrist your key responsibilities include:
Serve as Consultant and Responsible Clinician, leading patient care planning and multidisciplinary collaboration across inpatient and outpatient settings
Assess and manage complex cases, chair MDT/CPA meetings, and liaise with patients, families, and external stakeholders
Provide clinical leadership alongside the Ward Manager, ensuring compliance with regulatory and organisational standards
Contribute to governance and quality improvement through active participation in ward, CAMHS, and service development meetings
Engage in academic activities including teaching, case presentations, audit, research, and ongoing professional development
The following skills and experience would be preferred and beneficial for the role:
Be innovative and imaginative with the ability to initiate corporate decisions
Have essential understanding of current developments in psychiatry and other aspects of mental health
Substantial knowledge of change management, relevant legislation, contemporary issues in mental health, knowledge of and experience in purchaser/provider contractual issues
Previous Consultant experience
The successful Consultant Psychiatrist will receive an excellent salary of £180,880 per annum. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
Free on-site parking
Supplemented meals
30 days annual leave plus bank holidays
Birthday Holiday - Birthday as an extra day annual leave
Enhanced maternity pay
Contributory pension scheme
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops/tablets/smartphones) and Healthcare Cash Plan (Simply Health Scheme)
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonus
The opportunity to lead and influence the development of a new service
Support from Priory’s established national CAMHS network
Protected CPD time and access to a network of Consultant peers
A supportive working environment committed to high-quality care
Reference ID: 7056
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Applications are invited from capable and experienced Mental Health or Paediatric Nurses to join the Child and Adolescent Mental Health team in the capacity of Band 6 Senior Staff Nurse on the Island of Guernsey, in the Channel Islands.The CAMHS Team provides care to children under 18 years old Island-wide and comprises; Consultant Psychiatrists, Clinical Psychologists, Family & Systemic Psychotherapists, Wellbeing Practitioners, a Band 8 Operational Manager/Senior Nurse Practitioner, Band 7 and Band 6 Mental Health Practitioners. There are specialists within the Team focusing specifically on ADHD and Eating Disorders. Reporting to the Band 7 Senior Practitioner and/or Band 8 Team Leader, you will provide complex mental health care of children and young people as appropriate, in a variety of settings in accordance with the agreed pathway for access to the service.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale.The States of Guernsey Band 6 salary range is £47,860 to £64,615 plus an annual bonus of £1,747 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbor town in St. Peter's Port, the island's capital.Guernsey provides an excellent CAMHS service, reliant on Healthcare professionals recruited to a high standard.Person requirements:Registered Nurse with Paediatric or Mental Health NMC registration. Two years post-registration experience including one year in a CAMHS post.The ability to work both autonomously and closely with the extensive CAMHS MDT as required.To hold a full driving licenceThe benefits of working in Guernsey include: – A higher-than-UK salary. – A generous bonus scheme; £1,747 annually and an additional £3,000 at completion of 2 & 4 years (ongoing annual bonus thereafter) – A flat rate 20% income tax. – No Council tax or VAT – A relocation payment of £5,000* – On-site Staff Accommodation or a generous allowance for private rental accommodation* – A continental lifestyle, where the people are friendly, and crime is very low.*Full T&C in relocation directiveFor an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Manages the team and resources to deliver tasks within budget and targets, reducing carbon footprint and business costs
Collaborates and builds relationships with stakeholders to identify and support improvement opportunities
Lead and manage the team to ensure the application of equity, diversity, and inclusion principles
Acts as a key holder and opens and secures the sites as appropriate
Supports the development and implementation of sustainable operational plans contributing to projects, initiatives, and their implementation to achieve organisational goals
Sets, monitors, and manages objectives and performance which link to organisational outcomes
Deliver and develop high-quality events and activities
Training:As part of this apprenticeship, the successful candidate will complete the Level 3 Customer Service Specialist Apprenticeship Standard, alongside developing the knowledge, skills and behaviours required to work effectively within a modern library service.
Training will be delivered through a combination of on-the-job learning, workplace coaching, mentor support, self-directed study, and off-the-job training provided by an approved apprenticeship training provider.
The apprentice will work closely with the Library Manager and experienced colleagues, gaining practical experience in the day-to-day operation of library services while applying learning from the apprenticeship programme. The training programme will cover areas including leadership and management skills. Team performance and supervision. Communication and stakeholder management. Customer service excellence. Operational planning and service delivery. Problem-solving and decision-making. Equality, diversity and inclusion. Health and safety responsibilities. Data protection and compliance requirements. Managing resources and budgets. Continuous improvement and organisational performance.
The apprentice will receive regular reviews and progress meetings with both the training provider and workplace mentor to monitor development and ensure learning objectives are achieved. Support will be provided to build confidence in leading colleagues, managing workloads, delivering library events and activities, and contributing to service improvement initiatives.
The role will provide practical experience across a range of library functions, including customer enquiries, stock management, community engagement activities, team leadership, and site operations. The apprentice will also receive training in relevant organisational policies, procedures, and legislation to support effective and compliant service delivery. Throughout the programme, the apprentice will be allocated dedicated learning time in accordance with apprenticeship requirements and will be supported in gathering evidence for their portfolio.
Upon successful completion of the apprenticeship and all assessment requirements, including the End-Point Assessment (EPA), the apprentice will achieve the Level 3 Team Leader/Supervisor Apprenticeship Standard and be equipped with the skills, knowledge and experience required to progress within a leadership role in library and customer-focused services.Training Outcome:Full-time permanent role with Luton Libraries.Employer Description:Active Luton- Luton libraries.Working Hours :Monday - Saturday, working hours TBC.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Patience....Read more...
As an apprentice, you will deliver the highest standards of service for all the guests and ensure that all visitors are greeted and made to feel welcome. You will:
Enhance the IFS Cloud Cable Car Experience with a friendly professional attitude capable of interacting with guests and visitors of all ages
Support site management with health and safety issues, queue management, emergency incident plans, first aid and fire marshalling
Responsibilities include:
Actively participate in all areas of the IFS Cloud Cable Car Terminals managed by the Front of House team; entrance to the Terminals, gate-line, platform, ticket office and other external locations
Successfully maximise sales targets, contributing to an increase in sales of the Value for Money tickets and packages: round trips, River joint tickets, VIP fast track, retail, and any other packages to be introduced to the Cable Car
Proactive in ensuring any guest complaints are dealt with immediately with a can-do approach, ensuring that they leave satisfied
Work towards achieving a 5-star level of customer service (Customer Satisfaction Survey 98%+)
Provide accurate information to guest queries, fare pricing, local transport links and places of interest in the surrounding area
Ensure a constant high level of personal presentation and that the uniform standards are always adhered to
Excellent cash handling record, confident and in line with the financial procedures and till reconciliation, and consistent in adhering to the IFS Cloud Cable Car Cash Handling Policy
Attend all training sessions to improve/refresh knowledge and gain a strong understanding of policies and procedures
Aid the Guest Experience Manager in organising paperwork and photocopying, maintaining stationery/ticket supplies in the ticket office, safe counts and financial checks and other requirements within reason
Assist the group bookings department by checking daily the groups due to arrive, completing a group boarding pass and preparing marketing material
Excellent time management skills
Assist in the Cable Car Experience café, Virtual Reality, and Teddy Mountain
Training:Customer Service Practitioner level 2.Training Outcome:There is a potential for a permanent position after completion.Employer Description:First Rail is one of the UK’s most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper services.
The IFS Cloud Cable Car is one of London’s top visitor attractions welcoming over 1.4 millions guests per year. Linking North Greenwich Peninsular and the Royal Dock’s, it is the only urban cable car in the UK and offers stunning panoramic views of London’s skyline from a height of 90m over the Thames.Working Hours :Monday - Sunday, working hours TBCSkills: Communication skills,Customer care skills....Read more...
What you will gain:
Real-time experience with MB Medical Solutions, a leading event medical and first aid training provider based at Goodwood Racecourse
The chance to become an integral team member supporting course bookings, marketing, compliance paperwork and equipment management for our growing training division
A Level 3 Business Administrator Apprenticeship qualification
Key Responsibilities include but are not limited to:
Training:
Managing course enquiries, bookings, invoices and the training calendar
Sending joining instructions and managing cancellations/waitlists
Updating our website for both Training/event work and the new clinic
Maintaining the client/prospect database and following up enquiries training and event work
Preparing course packs, registers and certificates, and managing the Qualsafe learner portal
Maintaining trainer files and the training equipment register (manikins, AEDs, trauma kits)
Events:
Tracking consumable stock and coordinating equipment transport to on-site courses and events
Supporting a simple revenue log for management reporting
Assisting the Event logistics manager with event prep ahead of large events
General:
Sending wait emails to general enquiries
Helping to streamline CEO Emails
Updating our onboarding platform
Maintaining and logging patient records
Filing records in line with awarding body requirements and supporting our quality assurance process
Who you will be:
Someone who is proactive and willing to learn
Someone who is confident and will be comfortable working as part of a small team
Someone happy to use their initiative and has strong communication skills
Someone who is organised and reliable
Someone who can travel to Goodwood Racecourse each day and occasionally to other sites to support courses
Training:Business Administrator Level 3.Training Outcome:On successful completion of the apprenticeship there is good potential to secure a permanent role within the training division depending on the needs of the business.Employer Description:MB Medical Solutions was formed in 2014 MB Medical Solutions and has been committed to providing exceptional medical care at some of the UK’s highest profile events, including the iconic Goodwood festivals. Bringing together event cover and first aid training, MB Medical Solutions creates safe gatherings and confident, highly skilled first aid providers. Their vision is to become the global leader in taking excellent medical care to wherever people need it.Working Hours :Monday to Friday 9am - 5pm including 6-hours study time per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Confident Telephone Manner,Accurate record-keeping,Proactive nature,Reliable,Punctual,Friendly,Approachable....Read more...
JOB DESCRIPTION
Commercial Roofing Foreman
Essential Duties & Responsibilities
Conduct the daily onsite safety brief prior to the start of the WTI project with the Sales Rep, customer and the WTI Crew. Inspect and ensure all surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer pre-arrival, at arrival and at completion of the day's work WTI Supervisor on schedule changes, project, and crew updates, etc. Efficient project management will include managing crew start and end times and production rates, ensuring tools and materials are available to complete the assigned project safely and efficiently, and completing the project per the scope or work or specification. The WTI Foreman will complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be sent daily on project status. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Ensure that all WTI Field Reps will have a professional appearance and customer interaction while completing services for a customer. The Field Resource Foreman is responsible for the ordering, tracking, and monitoring inventory and ensure Quarterly cycle counts are completed and submitted timely. Per pricing procedures review each field service project over $5,000 for pricing accuracy. Submit all projects over $20,000 to the WTI Supervisor prior to submitting to the Sales Rep or customer. Manage, monitor, and document performance of Field Resource Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with WTI Field Resource Supervisor and Human Resources as needed. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Regional Manager.
Skills & Qualifications
Minimum five years' experience in the commercial roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems as well as metal and other steep slope roofing systems and how to properly repair them. The salary range for applicants in this position generally ranges between $50,801 and $63,501. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
