As a Warranty Support Administrator, supporting the Warranty team, you will play an important role in our busy team ensuring day to day tasks are completed with a high level of accuracy. Due to the specialist nature of the position, previous experience is not required for this entry level position. Full training and support will be provided to the successful candidates.
Your responsibilities will include:
Supporting the team in monitoring and reviewing daily, weekly, and monthly reports to identify key information
Obtain, query, and validate as necessary all claim information using a variety of programmes and systems
Produce accurate warranty claims within manufacturer's guidelines in a timely manner using our in-house warranty claim management system
Process and reconcile claim settlements received from the manufacturer
Provide office housekeeping duties as and when required
Training:Business Administration apprenticeship training delivered by Chelmsford College virtually and in the workplace.Training Outcome:The recruitment of a Business Administration Apprentice.Employer Description:AWM is the world’s leading Warranty Consultancy for the Aviation sector, assisting airlines to maximise their warranty savings for their fleet of aircraft, through the application of industry leading processes and training.
AWM operate as an EOT Company (Employee Ownership Trust) where all employees have a ‘significant and meaningful’ stake in a business, the EOT set up also boosts Employee Engagement.Working Hours :4 Days per week 8.00am - 4.00pm (30 minutes unpaid lunch) with 3 days based in our offices and 1 day working from home for 'off the job training' following the induction period.Skills: Good time management,Problem solving,Attention to detail,Critical thinking....Read more...
You’ll be part of the Operations Team, responsible for carrying out our core business services, which include performing checks on insurance documents, processing premium transactions and processing claims transactions.
Your role will involve performing standard technical checks and processes linked to the risks being processed, ensuring that agreed market Service Level Agreements (SLAs) for quality and turnaround times are met. You will:
Conduct technical checks on insurance documentation to ensure accuracy
Identify discrepancies or errors within documentation
Use systems to support technical processing, with supervision or referral where applicable
Liaise with customers and brokers to resolve queries and issues
Input details into databases to initiate settlements or updates
Complete accurate reporting related to the work being processed
Support and contribute to innovation and process improvement projects
Review and validate insurance documentation
Take ownership of your own workload
Training:Your apprenticehsip training will be delivered remotely.Training Outcome:You’ll join us on a permanent contract and your apprenticeship is just the start of your journey, laying the foundation for future career progression within Velonetic.Employer Description:Velonetic is a technology-focused service provider transforming insurance transactions in the London market. A joint venture by DXC Technology, Lloyd’s, and the International Underwriting Association (IUA), we have been operating for over 20 years in the London market (Lloyd's and Company), in both insurance and reinsurance. Processing over £117 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities. As the insurance market evolves at an unprecedented pace, there have never been a more exciting time to join us.
Over the course of the apprenticehsip programme, you’ll study for a recognised qualification at the same time as gaining valuable hands‑on experience in your role, developing practical skills while contributing to real work that makes an impact.Working Hours :Monday to Friday, 9.00am to 5.30 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working....Read more...
Day-to-day tasks include
Provide day-to-day administrative support to teams within the COO function, ensuring tasks are prioritised, tracked and delivered on time.
Follow departmental procedures and controls and ensure these remain up to date.
Complete daily, weekly, monthly and annual checklists.
Stay up to date with relevant industry and regulatory developments affecting the department.
Maintain accurate records and filing (e.g., SharePoint folders, trackers and meeting packs) in line with internal standards.
Assist with checking that team controls have been completed correctly.
Input and update database records relating to client data, securities, transfers, trade settlements, ISA subscriptions and client money, corporate actions, and dividend entitlements.
Support the firm’s third-party applications.
Support data reporting and associated processes.
Support and undertake monitoring activities for Investment Support.
Ensure queries are responded to and resolved in a timely manner.
File daily work (electronic and hard copy), in line with record-management requirements.
Assist with project work as required.
Training:A two-year placement that offers exposure and learning in all areas of the COO Departments via a 24-month planned rotation, learning on the job.
The successful candidate will be provided with a skills coach, mentor and allocated appropriate time to learn and demonstrate the knowledge, skills and behaviour of the apprenticeship.The role is based at our London office.
Qualifications achieved on successful completion of the programme.
Level 3 Investment Operations Technician apprenticeship
CISI Investment Operations Certificate
Training Outcome:Continued career in financial services operations.Employer Description:JM Finn offers a high quality, personalised investment management service that aims to meet the individual demands of today's private and professional investors. Designed to help guide our clients through the increasingly complex investment world, our personalised approach draws on traditional client service values. We have over £11bn of funds under management on behalf of over 18,500 client accounts, of which many are for families who have had investments overseen by JM Finn for several generations. We are seeking candidates with a strong motivation to work in Operations, a commitment to professionalism, a keen understanding of our business and a demonstrable desire for a long-term career within wealth management.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
