JOB DESCRIPTION
IT Project Manager
Rust-Oleum is looking for an experienced Project Manager responsible for the implementation of various information technology projects that align with business and IT strategies. This position requires a vast breadth of technology and business expertise to deliver complex projects. In addition, this role will also contribute to the overall health and strategy of the PMO in supporting and optimizing the project delivery mechanisms ultimately leading to better project value and customer satisfaction. Key Job Objectives and Responsibilities Work closely with the project sponsors to: Define the business case and project statement of work or high-level requirements. Identify internal and external stakeholders. Identify measurable project objectives and related success criteria. Prepare summary budget and milestone schedule. Identify project approval requirements. Collaborate with line/functional managers to establish the project organization by selecting appropriate staffing for the project including managing external vendors and/or managed service resources. Based on the final documented requirements, determine the detailed scope including deliverables, exclusions, constraints, assumptions, and final acceptance criteria. Develop a detailed project plan through coordinated efforts of the team involved in the project, considering the Work Breakdown Structure, sequence of activities, and resources/duration estimates. Manage project risks. Create mitigation/contingency plans and implement risk response activities. Plan and estimate costs to determine the project budget and monitor it over the entire duration of the project. Oversee, monitor, and control project work to accomplish project activities. Ensure status reporting of all projects is completed accurately to provide periodic and ad-hoc reports and dashboards. Inspect and accept project deliverables. Manage Change Control Process, and Implement approved changes into the project's scope, plan, and environment. Perform administrative closure of the project by transitioning the final services to production/operations and conducting any end-of-project audits. Lead multiple efforts in a portfolio and/or a program simultaneously, effectively managing cross-project dependencies. Develops and documents project and portfolio management governance standards and processes. Recommend and implement project management tools. Mentor, support, and develop other junior project managers and IT staff in project management best practices. Skills and Qualifications 15+ years of professional IT work experience out of which 7 - 10 years is in leading large-scale ERP and other B2B/B2C business applications projects, transformation initiatives, process improvements, system integrations, and infrastructure (network, cloud/compute, and security) implementations. Sound foundational knowledge of IT systems, architecture, and the latest IT industry trends to objectively align with the project's technical requirements and audit the feasibility of desired outcomes. Broad knowledge of business processes, specifically in consumer goods and process manufacturing industries, with an ability to communicate effectively with IT business analysts and business process owners. Experience in leading SAP implementations. Knowledge of various agile methodologies and agile project management is a plus. Strong leadership and influencing skills to oversee tasks and motivate/encourage the team to successfully deliver the project without having any direct authority. Strong communication and writing skills to effectively share vision, goals, ideas, and day-to-day communication with all project stakeholders. Effective at negotiations and managing conflicts with team members, vendors, and executive stakeholders. Budget management skills to create a viable cost plan and track it throughout the project life cycle. Be versatile and adapt to conflicting priorities and technical/functional requirements of the project. Working knowledge of project management and agile tools (MS Project and other enterprise-level tools like Jira and Monday.com). Bachelor's degree in Information Systems, Information Technology, or related IT discipline. Relevant Project Management and Agile Certifications (PMP, SAFe, CSM, CSPO, CTC, CEC).
This role requires domestic and international travel dependent upon the scope and duration of the projects.
Salary Target Range: $125,000 - $150,000, bonus eligible From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Main Duties:
Provide a warm, professional first point of contact for visitors, staff, and students
Ensure the reception area is tidy, presentable, and welcoming at all times
Maintain visitor records and issue passes, ensuring accuracy and security
Handle incoming calls, screen enquiries, and direct messages efficiently and courteously
Provide information using the Academy’s Management Information System (SIMS)
Support and reassure visitors or parents who may be upset or distressed
Notify appropriate staff of any issues or unidentified visitors.
Assist with welfare support for students when required
Respond appropriately to fire alarm activations, including communication with Premises Staff and emergency services
Contact parents as directed regarding student issues or illness.
Manage lost property and general reception-area tasks
Receive, check in, and secure school deliveries before notifying the Finance Office
Support general office duties including sorting and distributing mail
Assist with hospitality arrangements for visitors
Help collate data for official returns
Support administrative tasks including typing, filing, and record-keeping
Maintain accurate logs of phone calls and relevant communications
Provide first aid support when required (training provided if needed)
Undertake any other reasonable duties as directed by the Principal
Support Academy events when needed
Participate in team meetings and quality-assurance activities
Engage in performance-management procedures and ongoing training
Keep up to date with new systems and undertake training where appropriate
Training:
Study towards a relevant qualification, Level 3 Business Administrator Diploma
On-the-job training and mentoring from experienced professionals
Regular review meetings to track progress and development
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday, Tuesday, Thursday and Friday, 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Reporting to the School Office Manager, you will provide full administrative support to the school community.
Administrative Duties
Provide an effective and robust front of house service and admin support to the school, adhering to safeguarding regulations at all times
Issue communications and letters to parents, staff and pupils as required
Support the organisation of school events, trips and related administration
Deal with telephone and face-to-face enquires from all school stakeholders
Utilise Parentmail for communications and be responsible for any queries, including registrations.
Deal with all deliveries into school, distributing to staff as appropriate, necessary administration relating to deliveries
Deal with all post in and out of school
Assisting with the management of stock items held in school
Support with school wide attendance, maintaining accurate records and tracking statistics
Oversee the finance management for breakfast and after-school provision
Support the office manager with school finance administration
Data Management
Responsible for the management of school information management systems, ensuring pupil records are up-to-date and accurate
Work closely with the HT to input, monitor and maintain accurate school data. Support for the School
Be aware of and comply with policies and procedures relating to child protection, health and safety, security, confidentiality and data protection. Reporting all concerns to the appropriate person
Contribute to the overall ethos/work/aims of the Trust
Participate in training, other learning activities and performance development as required
Attend and participate in meetings as required
Any other duties commensurate with the duties/responsibilities/grade of the post
Training:
Level 3 Business Administration Apprenticeship Standard
Support with English and Maths skills gaps (if required)
Work-based learning
End point Assessment
Training Outcome:
The Hurst Hill Primary School will endeavour to offer ongoing employment and development whenever possible
Employer Description:Hales Valley Multi Academy Trust is a primary academy trust, based in Dudley, West Midlands. We currently consist of seven very different primary schools, ensuring that our Trust is a diverse and exciting place to work and learn. We put our children at the heart of everything we do and are dedicated to providing them with an enriching curriculum, underpinned by our overall commitment to high standards across the board. We value our staff and ensure that they are well supported and trained. We have a continual professional development guarantee that provides a clear career pathway of training and opportunities for all staff at all levels.
Our family of schools work closely together, ensuring that staff and children benefit from sharing the excellent practice that exists across the Trust. Our schools are well supported by the Board of Directors and the Trust Central team. We believe that we are stronger together – all schools sharing capacity, resources and expertise. We believe that collaboration is fundamental to providing the best learning opportunities through a meaningful curriculum where children and adults acquire the knowledge, skills and positive attitudes to prepare and strengthen them for their role in society: today, tomorrow and in the future. We support and care for each other, especially when things go wrong; we are a family. This role provides you with an opportunity to join our family to improve outcomes for children. Working Hours :Monday - Friday between 8.00am - 4.30pm. Term Time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Professional attitude....Read more...
Assist the Education Team in welcoming and guiding visitor groups, providing opportunities and experiences unique to Forge Mill Farm
Lead and deliver, with supervision, school and group visits to Forge Mill Farm and Sandwell Valley. Build skills and confidence with the aim of delivering programmes independently by the end of the apprenticeship
Work daily with children, young people, and farm animals, helping participants experience something new, grow in confidence, and gain knowledge. Activities include farm tours, food preparation, woodland challenges, growing and harvesting food, cleaning pens, and feeding animals
Support the Education Team with school visit bookings, sending information packs, and updating the education calendar
Prepare learning spaces by setting up tables, chairs, equipment, resources, drinks, animal food, and activity cards
Reset spaces after visits, cleaning and storing equipment, tables, and benches
Carry out cleaning duties to keep learning spaces tidy and welcoming, e.g., sweeping, mopping, and emptying bins after sessions
Work with visitors of all ages and abilities, including very young children, vulnerable people, and those with disabilities, as well as large school groups
Assist the Education Team in compiling feedback and data, including entry into internal systems
Work every other weekend, supporting the day-to-day running of the Gift Shop, Reception Area, and Natural Play Barn. Duties include answering phones, taking bookings, serving customers, operating the till, and general administration
Carry out cleaning duties in the shop, reception, and play barn to ensure all areas remain welcoming throughout the day
Support with emergencies and incidents such as spillages, sickness, lost children, or animal escapes
Gain experience across other teams, assisting where needed within the wider visitor attraction
Training:Customer Service Practitioner Level 2.
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% Off the Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed term 12-month contract. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Hours of work are typically 8:30am to 4:30pm, Monday to Sunday. You will work 5 days out of 7 on a rota basis, including alternate weekends, with some evenings and Bank Holidays required in line with the Events Timetable.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Maintain confidentiality,Data Protection,Flexible attitude,Approachable manner,Polite and friendly,Positive attitude,Wear PPE/Council uniform,Presentable & Professional....Read more...
Collaborate with the project team to understand project requirements and objectives. Develop detailed test plans that outline the scope, test objectives, and test strategies.
Create and maintain comprehensive test cases, test scripts, and test data that cover various aspects of the software, including functionality and usability.
Execute test cases and record test results systematically. Identify defects, track them in a defect tracking system, and work with developers to ensure timely resolution.
Conduct regression testing to verify that software changes and updates do not introduce new defects or negatively impact existing functionality.
Maintain detailed documentation of test plans, test cases, and test results. Ensure that testing processes are well-documented and easily accessible to team members.
Collaborate with cross-functional teams, including developers, product managers, and business analysts, end users, to ensure a shared understanding of project requirements and quality goals.
Stay updated on industry best practices and emerging testing methodologies. Suggest process improvements to enhance the overall quality assurance process.
Generate and distribute test reports to project stakeholders, including management, to communicate the status of testing efforts and any identified issues.
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 4 Software Tester, with training in how to:
Ensure that the software used within your business operates as intended.
Design and prepare test plans and conduct software testing as appropriate to ensure your software is fit for purpose.
Collect and interpret the results of testing and make appropriate recommendations.
Understand the software lifecycle and apply software development practices.
Document and report test results.
Store, manage and share test data in a secure manner.
Training Outcome:The role offers long term security and the opportunity to progress into a permanent Software Tester’s position.Employer Description:Cell Software is an expert provider of software solutions.
Based in Brighton and founded in 2012, Cell Software is an expert provider of software development, testing, and consultancy services.
Working with clients of all shapes and sizes, from FTSE 100 companies to small startups across all industries, we help businesses increase productivity and lower risk through innovative solutions.
Software Design
Our multi-disciplined team of Project Managers, Business Analysts, Technical Architects and Designers kick-start software projects with intelligent design concepts that contribute to business growth.
Software Development
Drawing on decades of experience, Cell Software develops world-class mobile and web solutions. We have created software solutions for some of the world’s leading organisations, delivering impressive results.
Software Testing
From test strategy and planning to execution and automation, our experienced team provides a range of cost-effective solutions across all browsers, operating systems and devices.Working Hours :Monday to Friday 9.00am-5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Critical thinker,Experience in Software,Team player,Interpersonal skills,Detail-oriented mindset,Written English skills,Fluent in spoken English,Reliable,Collaborative,Proactive,Strong motivation,Good time keeping,Desire to learn new skills,Passion for technology....Read more...
You’ll spend most of your time working alongside experienced colleagues, learning relevant and valuable skills, contributing to exciting projects whilst being exposed to cutting-edge technology and see first-hand how first-class organisations operate systems. For the remainder of your time, you’ll follow an established apprenticeship programme, graduating after three years with a Degree in Digital and Technology Solutions.
Apprentices work in all parts of the Technology organisation in roles ranging from business analysis, data science, software engineering, infrastructure engineering, system security, and technology operations. Apprentices evolve during the programme based on their career aspirations, and depending on how quickly their technical and soft skills develop. We encourage apprentices to take advantage of employee networks, and all other resources made available to them to accelerate their career.
Training and Development:
Your training and development is our top priority with extensive formal training offered at the start of the programme in addition to on the job support, educational speaker events and mentorship throughout
Responsibilities:
You will be part of a wider application support team, supporting Bank of America’s core wholesale banking and vendor applications. You will learn and become responsible for various aspects including, but not limited to the following:
Working towards the following responsibilities:
Support and mature the governance framework across ITSM processes such as Incident, Problem, Change, Capacity etc.
Coordinate and maintain risk and sustainability routines, ensuring all reviews, actions, and reports are completed on time
Monitor and report on process performance and compliance across application portfolios
Conduct periodic process reviews, identify areas of non-compliance, and drive corrective actions with respective teams.
Support governance meetings by preparing dashboards, status updates, and performance metrics
Work closely with application and platform support teams to ensure risks, issues, and capacity concerns are addressed proactively
Maintain governance documentation (e.g., process templates, trackers, confluence pages, evidence repositories)
Contribute to automation and reporting initiatives aimed at improving efficiency and data accuracy
Ensure governance alignment with organisational risk, control, and compliance frameworks
Training Outcome:
Upon completion, there are a number of careers which an apprentice can choose depending upon their interest
Employer Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Working Hours :Monday - Friday. 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Frontend Developer - Enfield, London
The salary on offer for this role is £55,000 - £65,000 per annum
Enfield, London - On-site
We’re seeking a Frontend Developer to join our client’s team to build and maintain the development and upkeep of our e-commerce user interface. This role is key to delivering a unified, high-performance customer experience across all channels. Proficiency in modern JavaScript frameworks, client-side security, and mobile deployment techniques is required.
Responsibilities & Skills
Develop and maintain high-quality, responsive user interfaces for web and mobile using HTML5, JavaScript (ES6+), and advanced CSS.
Create reusable components and design systems to ensure consistency, accessibility, and scalability across all digital channels.
Apply modern styling techniques (CSS Grid, Flexbox, SASS/LESS) and optimise performance for Core Web Vitals.
Build and deploy cross-platform mobile applications (iOS & Android) using frameworks such as React Native or Flutter.
Implement secure authentication flows, protect against common vulnerabilities (XSS, CSRF), and adhere to OWASP best practices.
Integrate e-commerce tools and APIs (e.g., Klaviyo, Yotpo) for personalised content and loyalty features.
Manage complex application state using libraries like Redux or Context.
Ensure robust testing through unit, integration, and end-to-end automation.
Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy
....Read more...
As a Facilities Apprentice, you’ll help keep our 24/7 manufacturing site running by learning how to maintain and support critical building services and utilities.
You’ll work across mechanical, electrical and control systems, developing practical skills with structured training, mentoring and real responsibility.
Complete the programme and step into a technician role, contributing to a site that saves and improves lives worldwide.
Your responsibilities will include:
Mechanical & Building Services:
Maintain compressed air, hot/cold de‑ionised water, HVAC and vacuum systems
Maintain pumps, valves and material handling equipment
Safe, correct use of hand tools
Working at height and in confined spaces
Electrical:
Maintain lighting systems, security camera equipment
Understand electrical regulations and energy usage
Read electrical drawings; identify components and their applications
BMS:
Use BMS and alarm data for fault finding on AHUs, pumps and motors
Core Facilities Operations:
Planned Preventative Maintenance (PPM), reactive and breakdown work
Condition monitoring; confirmation testing and smooth handover of plant/equipment
Operate a Permit to Work system in line with BD Health & Safety procedures; wear appropriate PPE
Supervise and monitor subcontractors on site
Keep plant rooms locked, clean and tidy; ensure suitable spares are available; prepare parts lists and timescales for remedial work; communicate site updates
Use PC tools for email, reporting, quoting and ordering parts
Identify opportunities to improve processes, practices and procedures
Assess urgency and impact (e.g., safety‑critical vs routine maintenance)
Training:Engineering Maintenance Technician - dual discipline Level 3.
During your apprenticeship, you will receive practical, on‑the‑job training and college learning across core facilities disciplines.
Year 1:
Monday: College studies with City College Plymouth (at BD site)
Tuesday & Wednesday: Working at BD Plymouth
Thursday & Friday: College studies at City College Plymouth
Year 2:
1 day per week at college
4 days per week working at BD Plymouth
Year 3:
1 day per week at college
4 days per week working at BD Plymouth
Standard Hours:
Monday to Friday
Total: 37.5 hours per week
Training Outcome:On successful completion of the apprenticeship programme, you’ll have the opportunity to progress into a technician role contributing to a site that saves and improves lives worldwide.
This is a fantastic opportunity to build a long-term career with a global leader in healthcare manufacturing.Employer Description:Become a Maker of Possible
BD is one of the largest global medical technology companies in the world. Our purpose—Advancing the World of Health™—drives everything we do. From design and engineering to manufacturing and marketing billions of MedTech products each year, we turn challenges into possibilities.
Now, we’re offering an exciting opportunity to join BD Plymouth as a Facilities Apprentice, where you’ll gain hands-on experience, industry-recognised qualifications, and the chance to build a rewarding career in facilities management.
BD Plymouth is one of the leading facilities in Europe for producing evacuated tubes and needles, including BD Vacutainer® blood collection products used worldwide.
Located in the stunning South West of England, our site has been operating since 1981 and now employs over 850 talented people. Over the past 40+ years, we’ve grown into a world-class operation, and we’re inviting you to be part of our journey.
Why Join Us?
BD is proud to be certified as a Top Employer 2025 in the UK, reflecting our commitment to creating an exceptional working environment. A career at BD means learning alongside inspirational leaders and colleagues in a culture that values growth, inclusion, and innovation.
At BD Plymouth, you’ll be part of a company that truly makes a difference in global healthcare—saving and improving lives every day. We value creativity, innovation, and fresh ideas, and we’ll support you in developing solutions that benefit people everywhere.
We’re committed to giving back through charitable and community initiatives, and we provide a modern, supportive environment where you can learn, grow, and thrive.
What We Offer
A chance to start your career with a global healthcare leader
Training and development opportunities to help you reach your potential
Recognition and rewards for your contributions
A healthy work-life balance
Who Can Apply?
If you’re enthusiastic, eager to learn, and ready to make a real impact, we’d love to hear from you.
Join BD Plymouth and help us continue to deliver world-class healthcare solutions.Working Hours :Year 1: 3 days at City College Plymouth, 2 days at BD Plymouth (Monday - Friday).
Year 2 & 3: 1 day college, 4 days at BD Plymouth (Monday - Friday).
Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Non judgemental,Patience,Adaptable,Energy and enthusiasm,Initiative and ownership,Curiosity,Willingness to learn,Self-motivation & discipline,Integrity and honesty,Practical, hands-on ability,Commitment to safety....Read more...
Infrastructure and EUC Manager – Hybrid – Birmingham
Hybrid – Birmingham 3x days per week
The salary on offer for this role is £54,500 plus 20% flex fund
Infrastructure and EUC Manager required for our leading client based in Central Birmingham. Sitting within the Platforms & Operations function, you’ll lead the delivery, maintenance and availability of infrastructure and workplace services – from end-user computing and digital workspaces to meeting room technology. This is a unique opportunity to oversee supplier resources, drive innovation and ensure seamless IT operations that enable organisational success.
Key Responsibilities:
Design and Manage IT Platforms: Lead the design, operation, and performance of IT Infrastructure and Workplace Services, ensuring services meet business objectives, financial targets, and supplier performance standards.
Plan and Implement Solutions: Oversee the planning, installation, maintenance, and acceptance of new and updated infrastructure and workplace components, aligning with service expectations, security requirements, and quality standards.
Deliver Core Services: Support the design and delivery of infrastructure (compute, cloud, network) and workplace services (end-user computing, digital workspace, meeting rooms) in line with agreed support models and compliance requirements.
Manage Suppliers and Resources: Direct and manage supplier teams and internal resources to ensure delivery of capabilities within agreed SLAs, KPIs, and targets.
Problem Resolution: Anticipate, investigate, and resolve issues in systems and services, developing effective solutions to maintain service continuity.
Key Skills:
Technology Service Management: Ability to manage technology-based services to meet organisational needs.
IT Infrastructure Expertise: Skilled in deploying, configuring, and operating IT infrastructure, including cloud systems and networking (O365/Azure)
Operations Management: Experience supporting IT operations to ensure successful delivery of infrastructure and workplace services.
Familiarity with delivery methodologies (e.g., Agile, Waterfall, Lean) and their integration into IT projects.
Supplier Management: Ability to manage supplier performance, balancing cost, efficiency, and service quality.
Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy
....Read more...
Key Responsibilities:
Support the IT team in the resolution of escalated IT issues.
Onboarding of staff - to set up new users' accounts and profiles and deal with password issues. Assist with the deployment and rebuilding of workstations as required.
Responsible for IT asset ordering against authorised Purchase Orders, asset preparation, management, testing and deployment/shipment of IT and related equipment across Netcall and its customer base.
Management and diagnosis of faulty hardware including returns to the manufacturers and suppliers if appropriate.
Manage and order new inventory and maintenance stock to service the above.
Support of the existing office infrastructure including the physical network, networked devices and servers.
Perform regular (daily, weekly and monthly) IT administration tasks e.g. data backups, VPN configuration, automated process checks as assigned.
Work on the internal helpdesk ticket queue to resolve staff issues.
Manage identity lifecycle (Joiners, Movers, Leavers) in Active Directory and Entra ID.
Administer Microsoft 365 services (Exchange Online, Teams, SharePoint) and Intune for device compliance.
Ensure timely vulnerability patching of user assets (laptops, desktops, servers) to meet departmental security compliance and patching targets.
Support ITIL processes including Incident, Problem, and Change Management.
Assist with IT projects and roadmap deliverables.
Knowledge and Experience:
Able to competently use a PC for routine and reasonably complex tasks.
Able to install, configure and support server-based products and Microsoft Operating Systems.
Able to install, configure and replace if necessary IT components and software.
Able to install and configure IT local and/or wide area networks for Netcall and/or Netcall customers.
Able to complete product and end user documentation having carried out product and project testing from a pre-defined test specification.
Able to deliver IT support and/or training to customer end users.
Able to install and administer Windows servers, and understand Microsoft Windows backend networks & server administration e.g. DHCP, WINS, DNS, Active Directory, Domain accounts & permissions, file permissions & shares.
An understanding of Networking – e.g. IP packets, WAN, router, firewall, and the following third party back-office solutions:
UPS.
Anti-virus.
VPN technologies.
Experience with Microsoft 365 administration and endpoint management (Intune, Autopilot).
Knowledge of patch management tools and processes (e.g., Windows Update, Intune compliance policies, third-party patching solutions).
Basic cybersecurity knowledge (MFA, phishing response, patching).
Familiarity with the use of PowerShell for automation and troubleshooting.
Familiarity with remote support tools and hybrid work technologies.
Able to:
Work in a technical customer facing role.
Document system configurations and end-user procedures following testing and implementation.
Demonstrate excellent communication skills (oral and written) in order to communicate effectively with our customers and within the Company.
Operate as a flexible, positive, self-motivated and a diligent hard working team player with a ‘Can-Do’ attitude.
Training:As part of the Level 4 Network Engineer Apprenticeship Standard, you’ll be on a fast track to an industry-recognised qualification and your dedicated industry coach will support you through a blended approach that will include remote, in-person, 1-2-1 and group learning.Training Outcome:Potential full-time position for the right candidate after completion of apprenticeship.Employer Description:Netcall is where people and AI come together to make work smarter, faster and more human. Our trusted AI-powered platform unifies automation and communication, so teams can work smarter, serve customers faster and drive lasting transformation.Working Hours :8.30am to 5pm or 9am to 5.30pm, 1 hour lunch, 37.5 hours a week. Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Main Duties
You will perform in a professional, accurate and timely manner, a range of administrative duties including; filing, photocopying, word processing, the distribution of incoming and outgoing mail, data entry, diary management and room bookings.
Supporting members of the HR department with general administration activities.
Providing exceptional customer service to all internal and external stakeholders in-person, or written via email or other formats.
Ensuring systems and databases are updated and well-maintained on a regular basis.
To deal effectively with telephone and face to face enquiries, directing the customer to the right contact. In addition, you will be responsible for managing the general staff development and HR email accounts ensuring correspondence is dealt with timely and appropriately.
Carrying out key duties in the absence of other members of the department as and when required.
Role Objectives:
Welcoming visitors both internal and external to the department
Taking minutes of meetings accurately, producing written copies and sharing these with attendees in a timely manner.
Booking meetings including arranging a convenient time for required attendees, booking rooms and other equipment as and when needed.
Supporting the HR recruitment team with general processes, such as obtaining references for new workers, downloading applications to prepare for shortlisting, preparing interview packs for hiring managers, file administration as well as supporting with recruitment events/activities.
Preparing and sending off references for current/ex-employees
Collecting and retrieving the post and distributing this to the relevant persons on a daily basis.
Logging information onto the HR System accurately and timely which may include absence details, qualifications, general personal data and compliance information.
Updating key information in the HR System accurately and timely which may include changes in personal data i.e., name changes, leave of absence etc.
Ensuring that the stationery supplies are sufficient and replenished when needed.
Support the HR Assistant and the Recruitment Assistant with responding to queries either in-person, via the telephone or email.
Carry out duties as a First Aider as and when required.
To work in accordance with the Data Protection Act to maintain confidentiality of all information held by HR.
To ensure promotion of inclusive practices that address the requirement of diversity and equality fully.
To ensure a professional image of the organisation is promoted at all times.
Training:Level 3 Business Administration Apprenticeship qualification.
On the job support from experienced professionals within HR and internal recruitment.Training Outcome:Progression into other admin-based positions within the Group. As an employer of over 800 employees, across 3 college sites and a university centre there are plenty of roles to choose from.Employer Description:RNN Group is an education and training provider, meeting the needs of thousands of employers, adults and school leavers every year and contributing at the heart of our communities.
The RNN Group includes five campuses of career-focused further and higher education in South Yorkshire and North Nottinghamshire which includes; Rotherham College, North Notts College, Dearne Valley College, University Centre Rotherham, alongside our partner organisation the National Fluid Power Centre.
We educate school leavers, undergraduates, employees and those re-joining the workforce, with a focus on ensuring learners leave equipped with the necessary skills to join or re-join the workforce.
We work in partnership with schools, employers and local organisations to continually ensure we are leading and delivering on innovation and skills in our communities.
In total, we employ or engage over 800 staff to educate and train over 11,000 people each year, including over 1,000 apprentices.
We work at the centre of our local communities, contributing to civic life and economic renewal. Through events, volunteering and charitable efforts, we reach out to individuals and groups.
From our heartlands in the Sheffield City Region and the East Midlands, we help companies succeed and individuals learn their way to career security and personal and professional fulfilment and happiness.Working Hours :Monday - Thursday, 8.30am- 5.00pm.
Friday, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Non judgemental,Be reliable and punctual,flexible....Read more...
As an engineering apprentice at G&H Torquay you will have a unique opportunity to study and work in parallel in a dynamic and innovative environment. In partnership with South Devon College, you will spend four years working closely with our engineering team while complementing your workplace experience with a mixture of theoretical and practical lessons. As you progress through our apprenticeship programme you will learn about and contribute to the varied disciplines within fibre optics manufacturing while building upon your own skill set to enable the start of your career in engineering.
Our apprenticeship programme offers a structured and varied learning experience, providing you with the opportunity to acquire, refine and apply valuable technical and inter-personal skills employed in fibre optics engineering. You will receive mentorship and guidance from industry professionals, allowing you to grow and develop your expertise. During the four years other, additional training and development, personal and technical will be offered as required and where appropriate.
MANDATORY RESPONSIBILITIES
Adherence to all Company policies, management systems and standard operational procedures, including legal responsibilities in relation to Health, Safety, Environmental and Quality
Working positively to develop and foster good working relationships with colleagues and contracted personnel in order to maintain a culture of mutual respect and dignity
Promote and display the G&H values: Customer focus, Integrity, Action, Unity, Precision
Maintain good attendance at South Devon College
RESPONSIBILITIES
Assisting in the design and development of fibre optic components and systems.
Participating in the manufacturing process, including fibre routing, splicing, and assembly.
Conducting quality control tests and inspections to ensure product reliability and performance.
Collaborating with engineers to troubleshoot technical issues and implement solutions.
Producing documentation, including operating procedures and technical reports.
Maintaining and calibrating manufacturing equipment and tools.
Tracking of your workplace accomplishments to meet learning outcomes.
Plan and attend progress meetings with colleagues.
Working with engineers and technicians to implement or improve processes.
Working with engineers and technicians to complete personal competencies record.
Attend South Devon College, on average, once per week.
PERFORMANCE MEASURES
Job reports
Course work
Personal one to one reviews (on-site/college)
PERSONAL ATTRIBUTES
Self-driven
Creative
Inquisitive
Reliable
Honest
Training:At G&H Torquay we have four unique manufacturing areas. During the first two years of your apprenticeship you will spend six months in each area learning the key processes for each area to form the foundation of your engineering skill set.
Across all of our manufacturing areas there are a number of core skills which will be reinforced in each area:
Optical fibre handling best practice
Cleaving and splicing repeatability
Measurement accuracy and data interpretation
In our Modules area you will learn:
Optical fibre routing
Bespoke electronic and optical testing for the particular assemblies
Cleaving and splicing for critical lengths
In our Fibre-Q area you will learn:
Active alignment of a Fibre Coupled Acousto-Optic Modulator (FCAOM)
The introductory mathematics and physics around AOMs
In our Photonic Packaging area you will learn:
Introductory skills around photonics packaging such as; using pick and place machines, soldering of microelectronics, passive and active alignment and test of varied photonic devices
In our Fused Fibre Optics area you will learn:
How to build a fused fibre optic coupler
How these devices are measured and performance verified
In the final two years of your apprenticeship, you will move to our office area to support two different engineering functions; Manufacturing Engineering and NPI Engineering.
In Manufacturing Engineering, you will support this function while learning:
Continuous improvement strategies and techniques
Maintaining and implementing Six-Sigma and 6S methodologies
Product lifecycle management
In NPI Engineering, you will support this function while learning:
Documentation creation and maintaining; build and test procedures and bills-of-materials
Creation and implementation of new optical and electronic test methods
Managing product development cycles moving from Research and Development to Operational phases
Training Outcome:Our engineering apprentices have had varied continuation of their careers with G&H:
Becoming Manufacturing Engineering Technicians who directly support operations with building of complex products, take the lead on production documentation, root cause analysis and training of production operators.
Becoming New Product Introduction (NPI) Technicians who support research and development functions as well as new build-to-print products. Their responsibilities take on a mixture of hands-on measurement development and documentation as well as managing administrative task such as bill-of-materials creation and management and build procedure writing and review.
Continuing their education. At G&H we offer entry to into degree level and foundation degree level courses for suitable applicants.
Employer Description:G&H is a world leader in optical designing, testing and manufacturing. As experts in the technology of light, G&H works with customers to provide optical systems, assemblies, and components for demanding applications
Headquartered in Ilminster, Somerset, UK with primary operations in the USA and Europe, G&H is recognised for the breadth of our acousto-optic, electro-optic, crystal-optic, fibre optic, and precision optic products. G&H is recognised as the preferred source for OEMs in the life sciences, industrial, and aerospace and defence industries, with a history of quality and excellence that dates back over seventy-five years.
At our Torquay site, we design and manufacture best-in-class fibre optics components and modules, for a worldwide customer base of industrial, aerospace, and life science OEMs. Our products are used in a diverse range of applications including undersea intercontinental telecoms cabling, medical diagnostic and surgical equipment, oil and gas pipeline security, and aircraft refuelling.
Our success is built on innovation, precision, and the talent of our people. We are committed to developing capability at every stage of a career, from apprenticeships and graduate pathways through to leadership development.Working Hours :Mon-Thurs 8am to 4pm, Friday 8am to 3pm.Skills: Communication skills,Organisation skills,Team working,Creative,Initiative....Read more...
We are currently seeking a Technical Assistant with either an electrical or mechanical engineering bias. This is an exceptional opportunity for an early-career engineer to gain exposure across multiple engineering disciplines while supporting the delivery of complex, high-value projects within a secure environment.
The role offers a unique platform for candidates to explore different areas of the business, understand their strengths, and develop a long-term career path in a highly supportive engineering environment.
The Role
The successful candidate will assist in maintaining and enhancing engineering designs across a range of programmes, acting as a vital link between engineering teams and wider business functions. Working under the guidance of senior engineers, they will contribute to a variety of hands-on and documentation-focused activities that support project delivery.
Responsibilities
Collaborating with engineering and project teams to support successful project outcomes.
Acting as a key liaison between engineers and internal departments to progress actions and tasks.
Supporting a variety of engineering activities, including:
Writing method statements
Preparing test specifications
Implementing Engineering Change Requests (ECRs)
Supporting change management processes
Updating drawings
Occasional site-based work
Participating in internal and external meetings to support project progression.
Maintaining accurate and organised engineering documentation in line with internal procedures.
Essential Skills & Experience
Level 3 Engineering qualification or completed engineering apprenticeship (electrical or mechanical bias).
Strong communication skills and confidence liaising across engineering and non-engineering teams.
A collaborative team player with a strong work ethic.
Proficiency with MS Office tools.
Quick learner with a flexible and adaptable approach to varied engineering tasks.
Methodical, diligent, and accurate approach to work.
Ability to organise and prioritise own workload following higher-level direction.
Ability to communicate effectively with stakeholders at all levels, including suppliers and customers.
Enthusiastic attitude with a desire to learn and grow within the organisation.
Desirable
Knowledge of engineering principles relevant to chosen bias (electrical or mechanical).
Experience supporting the design, assembly, testing, or delivery of complex technical systems.
Familiarity with recognised design tools (e.g., electrical design software or SolidWorks for mechanical).
Ambition to progress into a specialist, engineering, or supervisory role as experience grows.
Security Requirements
Due to project sensitivities, applicants must meet the relevant UK security vetting standards and must be sole British nationals.
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