Day-to-day running of all secretarial aspects, including typing referral, general enquiries attending meetings, answering the secretary phone line
Providing support to the clinicians and patients
General administration tasks, such as, printing, scanning, booking meetings
Training:Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.The apprentice will spend 20% of their working hours in off the job activities and training. On the job and off the job training will be delivered in the workplaceTraining Outcome:We have employed nearly every apprentice we have taken on and watched them grow and develop their skills within general practice and become essential parts of our teamEmployer Description:A very busy GP practice in the heart of Arnold Town Center. Centrally based within the local town center of Arnold, easily accessible via bus/car or walking. A very family orientated practice where you will feel right at home at.Working Hours :Monday to Friday 9-5pm with a 30 minute lunch break – staff are
free to help themselves to free tea/coffee/squash all through the
day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
An exciting opportunity has arisen for an experienced Legal Secretary to join a commercial department at a well-established law firm. This full-time role offers excellent benefits and a competitive salary.
As a Legal Secretary in a commercial department, you will be providing crucial administrative support, ensuring seamless operations and client satisfaction.
You will be responsible for:
? Managing the fee earners diary and preparing files for billing.
? Screening calls, typing correspondence, and handling mail, emails, and messages.
? Preparing and submitting Land Registry and Stamp Duty forms.
? Liaising with clients and other parties to ensure smooth processes.
? Offering administrative support to the legal team where required.
? Ensuring compliance with LEXCEL and Solicitors Accounts Rules.
What we are looking for:
? Previously worked as a Legal Secretary, Property Secretary, Commercial Property Secretary, Commercial Secretary, Legal Administrator, Legal Assistant or in a similar role.
? Experience in property secretarial work, ideally commercial.
? Background in an administrative role.
? Skilled in using the Land Registry portal, handling requisitions, submitting SDLT, registering charges at Companies House, drafting basic legal documents, and preparing completion packs.
? Strong IT skills.
? Ideally hold Level 2 Certificate / Diploma.
What's on offer:
? Company pension
? Company events
? On-site parking
? Life insurance
Apply now for this exceptional Legal Secretary opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual ri....Read more...
An exciting opportunity has arisen for experienced Legal Secretary to join a residential property department at a well-established legal firm. This role offers excellent benefits and a competitive salary.
As a Legal Secretary, you will provide essential administrative and secretarial support within the residential property department to ensure smooth and efficient operations.
You will be responsible for:
? Draft and manage legal documents, correspondence, and contracts.
? Assist in the preparation of property transactions, such as sales, purchases, and leases.
? Coordinate communication between clients, solicitors, and other parties to ensure efficient case progression.
? Keep case files and records well-organised and up-to-date.
? Conduct legal research and gather necessary case information.
? Ensure adherence to all relevant legal procedures and regulations.
What we are looking for:
? Previously worked as Legal Secretary, Legal Administrator, Legal Assistant, Legal Admin, Legal Clerk or in a similar role.
? Ideally have experience in a residential property department.
? Understanding of property law and conveyancing procedures.
? Excellent organisational and time management skills.
? Skilled in legal software and Microsoft Office Suite.
Apply now for this exceptional Legal Secretary opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Busin....Read more...
An exciting opportunity has arisen for experienced Legal Secretary to join a residential property department at a well-established legal firm. This role offers excellent benefits and a competitive salary.
As a Legal Secretary, you will provide essential administrative and secretarial support within the residential property department to ensure smooth and efficient operations.
You will be responsible for:
* Draft and manage legal documents, correspondence, and contracts.
* Assist in the preparation of property transactions, such as sales, purchases, and leases.
* Coordinate communication between clients, solicitors, and other parties to ensure efficient case progression.
* Keep case files and records well-organised and up-to-date.
* Conduct legal research and gather necessary case information.
* Ensure adherence to all relevant legal procedures and regulations.
What we are looking for:
* Previously worked as Legal Secretary, Legal Administrator, Legal Assistant, Legal Admin, Legal Clerk or in a similar role.
* Ideally have experience in a residential property department.
* Understanding of property law and conveyancing procedures.
* Excellent organisational and time management skills.
* Skilled in legal software and Microsoft Office Suite.
Apply now for this exceptional Legal Secretary opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Job Purpose:
To assist with the overall objectives of the College’s Procurement Strategy and provide an accurate and flexible administrative support and secretarial service to support the allocated systems of operation within the procurement department and to ensure confidentiality, timely and effective delivery of designated activities.
Key Result Areas:
To assist in the overall objectives of the Procurement department and the delivery of an effective and efficient service in line with the College’s Financial Regulations and UK Legislation.
Provide administrative and secretarial support to allocated procurement staff (e.g. typing letters, reports, PowerPoint presentations, Excel spreadsheets; the taking and typing of minutes, photocopying, maintaining and updating filing systems).
Managing diaries for the procurement team and booking meeting rooms.
Processing requisitions below £3K.
Assisting with receipt and booking in for deliveries.
Ensure that the College’s policies and external standards for quality management and control are employed effectively within the areas of responsibility.
Provide an advisory service for staff, students, and the public to ensure the highest customer service standards are maintained and monitored.
Ensure the college’s agreed visual identity / corporate image is maintained within the allocated area.
Assist in the effective provision of administrative support to designated systems of operations, (E-sourcing software, purchase order systems).
Ensure the effective implementation and utilisation of all systems of work (computerised and manual) within New College Durham.
Undertake any other duties commensurate with grade.
Provide an efficient and effective reception service in accordance with the college’s Customer Service standards.
Promoting a high level of customer service.
Ensure responsible working practices in relation to the Safeguarding of Vulnerable Groups.
General Responsibilities:
To promote the mission, vision, and values of New College Durham.
To ensure effective communications within and between teams, be involved in and participate in meetings, team briefings, development days, etc.
To engage with line manager in regular appraisals and performance reviews against agreed objectives.
To be responsible for actively identifying your own development needs.
Staff must take reasonable care, and be aware of their responsibilities under the Health and Safety at Work etc. Act (1974) and to ensure that agreed safety procedures are carried out to maintain a safe environment for staff and visitors to the College.
Variation in the Role:
Given the dynamic nature of the role and structure of New College Durham, it must be accepted that, as the college's work develops and changes, there will be a need for adjustments to the role and responsibilities of the post. The duties specified above are, therefore, not to be regarded as either exclusive or exhaustive. They may change from time to time commensurate with the grading level of the post and following consultation with the member of staff.Training:On-the-job training in the workplace and a 1 day per week day-release to attend class for Business Administration.Training Outcome:Upon completion of the apprenticeship, you will achieve a full level 3 qualification and the potential of permanent employment.Employer Description:New College Durham currently ranks among the UK’s top ten per cent of colleges, thanks to our achievement and success rates (2021).
When you enrol here, you’ll be signing up for a top tier college experience, delivered by a team of staff dedicated to continual improvement, and praised for every aspect of our education and extra-curricular offering.
We are proud to be the only college in the North East to be awarded a ‘Strong’ skills rating from Ofsted, with an overall rating of ‘Good’ with ‘Outstanding’ Personal Development and consistently 'Good' for all other judgement areas completed.
We have a curriculum informed by our close working relationships with employers ensuring our students develop the crucial knowledge, skills and behaviours that are needed to gain employment and progress their studies; and each year over 92% of our students progress into positive destinations including employment, apprenticeships, higher education and continued further education.Working Hours :Monday-Thursday 08:30-17:00. Friday 08:30-16:30.Skills: Communication skills,IT skills,Administrative skills,Team working,Attention to detail,Organisation skills....Read more...
An exciting opportunity has arisen for an experienced Legal Secretary to join a commercial department at a well-established law firm. This full-time role offers excellent benefits and a competitive salary.
As a Legal Secretary in a commercial department, you will be providing crucial administrative support, ensuring seamless operations and client satisfaction.
You will be responsible for:
* Managing the fee earners diary and preparing files for billing.
* Screening calls, typing correspondence, and handling mail, emails, and messages.
* Preparing and submitting Land Registry and Stamp Duty forms.
* Liaising with clients and other parties to ensure smooth processes.
* Offering administrative support to the legal team where required.
* Ensuring compliance with LEXCEL and Solicitors Accounts Rules.
What we are looking for:
* Previously worked as a Legal Secretary, Property Secretary, Commercial Property Secretary, Commercial Secretary, Legal Administrator, Legal Assistant or in a similar role.
* Experience in property secretarial work, ideally commercial.
* Background in an administrative role.
* Skilled in using the Land Registry portal, handling requisitions, submitting SDLT, registering charges at Companies House, drafting basic legal documents, and preparing completion packs.
* Strong IT skills.
* Ideally hold Level 2 Certificate / Diploma.
What's on offer:
* Company pension
* Company events
* On-site parking
* Life insurance
Apply now for this exceptional Legal Secretary opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Local, reputable law firm looking to hire an experienced Private Client Solicitor into their Crewe offices.
This law firm is a progressive practice that is well regarded within the Cheshire area and prioritises friendly and welcoming services for all their clients. They know that it’s the staff that really make a business, which is why they want their employees to have a great work/life balance with hybrid working options, after the candidates’ initial training period is completed.
You will be joining a proactive Private Client team and will be assisted by Paralegals and secretarial support. Within this role, your caseload may consist of:
Wills
Lasting Powers of Attorney
Trusts
Court of Protection
This is a fantastic opportunity for an ambitious Private Client Solicitor who is looking for the next step in their career and wants to really hit the ground running as this role has opened due to increased demand.
The successful candidate for this Private Client Solicitor role will ideally have 5+ years’ PQE, is confident in their own ability, is looking to establish themselves in the well-regarded team and can work well under pressure.
If you are interested in this Private Client Solicitor role based in Crewe, please contact Niamh Winfield at Sacco Mann on 0161 831 6890 or email your CV to niamh.winfield@saccomann.com
To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role*....Read more...
Are you an ambitious Family Solicitor looking for your next challenge? A fantastic opportunity has arisen to join a growing Family Department, where you can take on a leadership role and make a real impact.
Job Responsibilities:
Manage divorce and financial cases, including substantial wealth involving properties and pensions.
Handle cohabitation disputes, cohabitation agreements, and TOLATA matters.
Draft prenuptial agreements and represent clients in children-related matters.
Play a key role in growing the Family Department through networking, business development, and marketing.
Opportunity to become a future director of the business with a clear progression path.
What We’re Looking For:
A qualified Solicitor or CILEX with 5 years’+ experience in Family Law.
Proven experience in managing high-net-worth clients and complex family law cases.
Strong networking skills and a passion for building and expanding a department.
Excellent client care, communication, negotiation, and analytical skills.
A proactive, ambitious individual ready to take on new challenges and grow the Family Team.
What You’ll Receive:
Secretarial and administration support, enabling you to focus on clients and generating new business.
Competitive salary with private health insurance, parking, and pension.
A high-quality work environment with a strong focus on work/life balance.
The opportunity to lead and grow a department within a supportive firm.
If you are a highly motivated Family Solicitor looking to take the next step in your career, we want to hear from you. This role offers not only a competitive salary and benefits but the chance to make your mark in a growing firm with excellent long-term prospects.
If you would be interested in knowing more about this Sutton Coldfield based Family Solicitor role, please contact Jenny Vickerstaff on 0161 831 8666 or email jenny.vickerstaff@saccomann.com....Read more...
Service Care Solutions are looking for an organised and proactive Personal Assistant to support senior officers within Sefton Council's Children’s Services Team. This is a dynamic role where you will provide a comprehensive and confidential support service to the Executive Director and Assistant Directors. You will play a key role in managing correspondence, organising meetings, and ensuring the smooth running of daily operations.
36 hours per week
2 month initial contract with possibility of extension after this
Key Responsibilities
Act as the first point of contact for senior officers, managing communications professionally.
Produce and distribute agendas, minutes, reports, and presentations in a timely manner.
Maintain accurate records, filing systems, and ensure secure document management.
Coordinate diary management, including appointments, meetings, and travel arrangements.
Research and prepare summary briefings on key topics as required.
Monitor and track actions from meetings and ensure follow-ups are completed.
Respond to general enquiries from Elected Members, service users, and external organisations.
Work collaboratively with internal teams and external partners to support service delivery.
Provide cover for other Personal Assistants when necessary.
What We’re Looking For
Essential:
Experience supporting senior management in a complex organisation.
Strong administrative and clerical skills, with attention to detail.
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Excellent organisational skills with the ability to multitask and prioritise workload.
Strong interpersonal and communication skills, with a professional and confidential approach.
Ability to work independently, using initiative to solve problems effectively.
Understanding of local government structures and services.
Desirable:
Qualifications in secretarial or administrative support.
Experience in shorthand, audio typing, or dictation.
Knowledge of Children’s Social Care services.
Apply Now
If you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.uk
....Read more...
To assist administrators and the Admin Manager in the provision of efficient and effective administrative and clerical support services
To provide secretarial, typing and general computer, database input and retrieval services
To provide an effective and efficient reception, telephone, mail and distribution service
To provide routine clerical support such as photocopying, filing and stationery issue
To assist in standardised financial processes e.g. cash handling as required
To assist in the preparation and production of resource materials as required
Promote and ensure the health and safety and good behaviour of students at all times
Be aware of and support difference and ensure all students have equal access toopportunities to learn and develop
Contribute to the overall ethos, work and aims of the school
To undertake stationary ordering as required
Training:
On successful completion of the apprenticeship, you will receive a Customer Service Level 2 Standard
This apprenticeship is in conjunction with City College Plymouth, learning is remote with frequent assessor visits
The standard is remote learning, with the occassional workshop to attend (Timetable available in advance)
Training Outcome:Whilst there is no guarantee of an ongoing role within our schools at the end of the apprenticeship, a suitable candidate could move into a number of administration roles in areas such as HR, Finance, Pastoral Admin Support and General Admin positions. The apprenticeship will offer a variety of experience to build a strong administrator with a clear understanding of customer service which positions the employee to reach for a number of roles when they take their next steps.Employer Description:History & Ethos Notre Dame Plymouth is over 150 years old. The first school was founded by the Sisters of Notre Dame in 1865. It moved to Wyndham Square near Plymouth Cathedral in 1868 and, apart from a brief spell in Teignmouth during World War 2 as a result of the Blitz in April 1941, remained there until 1966. The school’s current home on Looseleigh Lane is in the grounds of the former Sisters of Notre Dame convent.Working Hours :Monday to Friday, 8.00am - 4.00pm, with a 35 minute unpaid lunch break taken at a set time, midway through the working day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Promotion of Notre Dame Ethos....Read more...
In this role as Senior PA Apprentice, you will provide a comprehensive personal assistant service to the RCI Team. You will be:
Acting as a central source of communication between the RCI team and other Managers in the Directorate and other Directorates and with agencies/contacts external to the organisation
Providing clerical and other support to the laboratory which will involve booking in patient blood samples on to the laboratory test system
Supporting and deputising for other secretarial and administrative staff as and when required
Ensuring the smooth running of the Manager’s office and the timely prioritisation of all administrative duties
Arranging meetings, produce agenda, take minutes and chase progress on actions
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow
We support you in reaching your full potential, both in your current role and future career
Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role
Employer Description:It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Patience....Read more...
Based at Brantley Manor our prime Care home facility, your duties may also include business admin support to the wider friendly staff team in the national organisation.
Duties will include, but will not be limited to:
Supporting the administration and receptionist teams with service user registration, booking appointments, managing home email account, family and carers communications, processing of information (electronic and hard copy) in a timely manner and in accordance with current policies
Support staff with the distribution of information, messages and enquiries for the team
You will also be:
Producing a weekly and daily report in conjunction with home manager
Weekly input of staff payroll information
Liaison with administrator on payroll queries
Processing of incoming and outgoing emails for both the home email account and personal
Assist in the production of a weekly occupancy report for home
Photocopy documentation as required
Booking appointments
Scanning, coding and filing of documents
Managing events
Queries with regards to service user’s registration, deduction of record and service user registration
Liason with Head Office re invoicing and account queries
To perform general secretarial duties for the home
Maintain personal database for home
Input data into the patient’s healthcare records as necessary
Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
Supporting all staff with general administrative tasks as requested
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Level 3 Business Administrator
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course
This is a predominently work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours
Training Outcome:
A full-time Business Administrator position may be available on successful completion of the Apprenticeship
Employer Description:Pearlcare offer quality care homes providing Residential, Dementia and Respite Care within our Lincoln setting of Brantley Manor.
We are looking for an enthusiastic and motivated person to join our small team of care, support and admin staff, as the business admin support apprentice.Working Hours :Monday - Friday, 9.00am - 4.00pm however flexibility can be discussed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Envision Education are currently looking to appoint a School Receptionist and Attendance Officer for a Primary school located in the Hayes area to undertake placement as soon as possible. The ideal Administrator would have experience within a school setting and overall will be responsible for overseeing the schools operations, including the curriculum development, budget management, strategic planning and SIMS experience.
Role: School Receptionist and Attendance Office
Hours: Monday to Friday, 09:30am to 4:30pm
Start Date: Immediate Start
Location: Hayes
The role:
Be able to confidently answer phone queries and direct inquiries
Administrator to Senior Leadership Team
To provide effective admin support to the senior leadership team
Understanding of SIMS
Managing emails, posts and researching & writing reports
Have knowledge in using IT Systems such as to draft letters and newspapers etc
Maintaining financial records and keeping paper/electronic records up to date
Ordering resources, paying invoices and banking cash
Informing the Department of Education (or equivalent) of key educational data about the school
Handling queries and complaints
Organising events
Requirements:
As school Administrator you are required to have experience
Experience working in a School
Available to work Full time, Monday to Friday for 9:30am-4:30pm
Be flexible but also methodical and well-organised
Be willing to commit to the role long term
Have a valid child only or enhanced DBS or willing to apply for one
Excellent IT skills
Able to work accurately and pay attention to detail
Excellent spoken and written communication skills
Recognised admin or secretarial qualification at level 3 or above, or the equivalent gained through experience
Why Register with Envision Education:
Specialists in securing long term and permanent placements for Teachers and a range of support staff
Able to find jobs that meet your preferences whether that be location, type of job, pay expectations etc
Quick and efficient registration process / Interview via zoom currently
Excellent track record in securing jobs quickly and efficiently for professionals in Education
Friendly team who always have their job seekers' interests at heart
Rated 4.9 out of 5 on google!
Free CPD courses worth £144.50 once cleared to work
We work with primary, secondary and SEN Schools across London and the Home Counties
Please apply with your full up to date CV asap!
Pay rate is dependent on qualifications, experience and skills.
Envision Education is committed to safeguarding and promoting the welfare of children. Envision Education is also committed to following a policy of equal opportunities.
We respect and value cultural and religious diversity and will not discriminate on the basis of age, gender, religion, race, sexual orientation, ethnic origin, culture or disability.
You must be a UK resident or hold a full UK visa and be willing to complete a Disclosure Barring Service (DBS) check.
INDPRI....Read more...
Handling incoming and outgoing post, including: Franking outgoing mail and recording in post book, scanning, saving to client files and sending on client and internal post.
Keeping permanent paper files and our practice management system up-to-date.
Onboarding new clients, including setting up the permanent file, preparing engagement letters and 64-8 forms and completing AML procedures.
Maintaining excel control lists for deadlines.
Routine calls and letters to HMRC, clients and other third parties.
Ordering stationery and arranging occasional travel/meetings/office events.
If the candidate is the right one, there may be the potential for some training in company secretarial, payroll and bookkeeping, but this would be secondary to the main job.
Training:The Apprentice will be required to attend college 1 day per week either at Uxbridge Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
Work towards gaining a full Qualification.
Employment Rights and Responsibilities.
Skills, Knowledge, and Behaviours.
End Point Assessment.
Functional Skills in English, Maths, and ICT (if required).
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:The outcome of this vacancy is for the applicant to achieve a business administrator level 3 apprenticeship whilst gaining on the job skills in relation to this apprenticeship. They will be competent and confident in all aspects of business administration in order for them to progress on to higher educational qualifications.Employer Description:THE ROSEDALE HEWENS ACADEMY TRUST HAS A STRONG LOCAL PRESENCE IN HILLINGDON AND IS COMMITTED TO PROVIDING THE BEST POSSIBLE EDUCATION FOR THE LEARNERS IN ITS CARE.
Built solidly on its proven track record of success and reputation for excellence, the Trust is now responsible for a significant group of successful schools and colleges in the south of the borough, together with Early Years provision.
With expertise across both the primary and secondary phase, The Rosedale Hewens Academy Trust is firmly committed to providing the best possible education for the learners in its care. With this in mind and building on a proven track record of success, the Trust seeks to deliver consistently high standards of education across the age range in small educational settings where learners are each known as individuals.
The Trust consistently delivers a broad and balanced curriculum experience to children of all abilities and backgrounds. In other words, as learners progress in their learning journey, the Trust is able to maximise potential through a variety of courses and pathways, delivered to ensure each individual can flourish and maximise their potential. Collaboration is well embedded both within and beyond the immediate family of schools, with all partners benefitting from individual expertise, working together to ensure the best possible outcomes for the learner. Working Hours :Monday to Friday, shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
The purpose of the role is to:
Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the Practice, including the provision of secretarial and clerical support to clinical staff and other members of the Practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
To have a thorough knowledge of all Practice procedures
To work in accordance with written protocols
Filing post in medical records
Fax and photocopy as requested
Processing and distributing incoming and outgoing mail
Provide administrative support to members of the primary health care team for specific office tasks, and ensuring appropriate
Practice records are kept up to date
Arrange ambulance transport for patients
Other clerical duties that may arise
Greet patients and visitors in a friendly and courteous manner
Answer the telephone and direct the caller in the appropriate direction
Arrange appointments
Handing completed repeat prescriptions to patient and checking names and address
Be able to cover all reception position as necessary
Provide cover for holidays and sickness
Input data
Process patients change of address - computer data and medical records (have knowledge of Practice area)
Process repeat prescription request in accordance with Practice guidelines
Record requests for repeat prescriptions
Prepare repeat prescriptions (manually and computerised)
Have working knowledge of telephone system, during and after hours
Taking messages and passing on information
Ensure that records are accurately assembled in advance of each consulting session
Ensure that records are available in the instances of urgent consultation
Retrieve and re-file records as requested, ensuring that strict alphabetical order is adhered to
Ensure correspondence, reports, results etc. are filed in correct records
Ensure records are kept neat and tidy and in good repair with all necessary information recorded correctly on the outer cover
Ensure total familiarity with all appointment systems including regular and incidental variations
Book appointments and recalls ensuring sufficient information is recorded to enable retrieval of the medical record
Monitor flow of patients into the waiting room ensuring the appointment system accurately reflects the arrival of patients
Monitor effectiveness of the system and report any problems or variations to the Reception Supervisor
Process appointment requests for the day / future appointments from patients by telephone and in person
Deal with visit requests
Lock and unlock premises
Clear rooms after surgeries, re-stocking as required
Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter
Attend meetings and Target training events
This is not a comprehensive definition of the post. Postholders will be expected to undertake any work that comes within the remit of the post’s purpose. The job description will be kept under review and may be changed according to Practice requirements. Discussions on any major changes will be held with the postholder.Training:Level 3 Customer Service Specialist apprenticeship standard, which includes:
Level 2 Functional Skills in maths and English (if required)
Full, on-the-job training will be provided by the employer, with 20% off-the-job training as a requirement
End-Point Assessment (EPA)
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio. Training Outcome:Great prospects for progression to a full-time position for the right candidate upon completion of the apprenticeship.Employer Description:For more information about Health Care First, please visit our website.Working Hours :Monday - Friday (shifts to be confirmed). 37 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Non judgemental,Patience,Self Motivated,Good attendance record,Adaptable,Driver is desirable....Read more...
