JOB DESCRIPTION
DAP is currently looking to hire Product Information Specialist.
Responsibilities
Provide technical expertise to customers, sales reps, and internal staff in area of proper product usage/application.
Arrange for customer reimbursement for defective products, assist in rectifying customer complaints, and arrange for investigations on specific user complaints.
Provide technical advice to customers Respond to phone, email, chat, and faxed inquiries regarding 'how to use' DAP products correctly.
Advise customer on how to correct the misuse of DAP products. Supply technical data sheets, verbal advice, and safety data sheets to customers.
Respond to written, electronic and faxed correspondence regarding technical advice and user dissatisfaction. Provide product use referrals (i.e., specify the correct product for architects, engineers, contractors, and end users).
Rotating Saturday on Call Phone Support On-Call phone support. Each TCSR will be included in the standard rotating schedule with the requirement to provide on-call support (remotely) one Saturday each quarter. Saturday assignments will be posted on a quarterly schedule, once published any changes require 24-hour notice and management approval.
Requirements
Educational requirements are High School Diploma or bachelor's degree.
0-3 years' experience in customer service.
Comfortable working in a fast-paced environment, multitasking is essential.
Industry experience and product knowledge a plus.
Knowledge of SAP system preferred but not required.
Strong interpersonal, conflict resolution, and written and verbal communication skills.
Ability to work effectively in stressful situations.
Detail oriented service and mature attitude when dealing with customers.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$19 - $22 per hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
This is a fantastic opportunity for someone to build their skills and experience under the direct supervision of the company director and will receive extensive on-the-job training as well as support through an appropriate study package studying to attain their Level 3 Assistant Accountant Apprenticeship.
What you will gain
Practical, hands-on experience within a professional finance environment.
Support and development opportunities towards achieving relevant finance qualifications.
Build confidence and resilience while working under pressure in a dynamic, high-volume setting.
Work as part of a friendly, collaborative, and supportive team.
Key Responsibilities
Bookkeeping: Processing day-to-day income, expense and cash book entries; reconciling bank and supplier statements; managing sales and purchase ledgers and other control accounts.
Software Management: Processing client records accurately using QuickBooks, Xero and other accountancy software.
VAT returns: Preparing VAT returns from bookkeeping records.
Payroll: Processing weekly, four-weekly and monthly payrolls.
Financial Reporting: Helping prepare both management and statutory accounts for a range of -sole traders, partnerships and limited companies.
Tax Return Compliance: Helping prepare personal and business tax returns.
Record-keeping: Compiling paper and/or electronic files of working papers to ensure a robust paper trail for all financial statements, tax returns, etc.
Administrative Support: Assisting with general office administration, including meeting and greeting clients, filing, responding to emails, answering the phone, and supporting the team to meet client expectations and deadlines as required.
Continuous Study: Actively pursuing a recognised professional accounting qualification, balancing work duties with study requirements and making timely and consistent progress in formal studies.
Who you will be
Someone who is ambitious, driven and enthusiastic.
Someone who is flexible and collaborative with a willingness to embrace change and the ability to adapt to new ways of working.
Someone who can work independently, take responsibility and be proactive.
Someone with the willingness to contribute outside the scope of their role, to support their colleagues and the business.
Someone with the ability to remain calm under pressure and prioritise conflicting and demanding deadlines.
Someone who acts with honesty, openness and with integrity at all times.
Training Outcome:On successful completion of the apprenticeship, the possibility to continue with the next stage of accountancy training, either AAT or possibly ACCA will be considered.Employer Description:McPhersons Ltd is a small accountancy practice dealing mainly with local owner/family-managed businesses and individuals with investment and/or rental income. The apprentice would be part of a very small team working under the direct supervision of the company director (ACCA qualified). The office has a friendly and relaxed atmosphere, while still being peaceful and quiet.Working Hours :Office hours, 9am to 5pm Monday to Friday. Ideally, seven hours per day for three days (9am to 5pm with an hour for lunch) plus three hours one day (9am to 12pm). Six hours per day for four days will also be considered.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Inclusive,Reliable,Friendly,Proactive,Punctual,Able to multi-task,Good telephone etiquette....Read more...
Supporting the design and specification of online forms and digital application processes
Assisting with the development and maintenance of Power BI dashboards and reporting tools
Helping analyse and organise data to support client reporting and internal insights
Working with the delivery and support teams to understand client requirements
Assisting with troubleshooting and resolving technical or data-related queries
Supporting wider improvements across the platform and internal systems
Training:Why choose our Data Analyst apprenticeship?
QA's Data Analyst Level 4 apprenticeship develops the skills needed to collect, organise and study data to provide valuable business insight.
The principles of data analytics are being applied across just about every industry. Using past-event data, analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
At QA we have deep-rooted expertise in Data, Analytics and AI. Our solutions transform the way that individuals use data and enable organisations to make more data-driven business decisions.
QA's Data Analyst Level 4 apprenticeship programme enables your organisation to:
Build the skills and capabilities you need throughout your organisation to analyse, interrogate and present technical data, providing informed and valuable business insights to a range of stakeholders
Upskill or reskill your existing workforce with data skills and create analysts for the modern-day workplace
Recruit and harness a new talent pathway: QA can help you cost-effectively recruit diverse, ambitious talent into your business and help you build a pipeline of data literacy talent
Delivered by industry experts with real-world experience, the programme’s content has been designed around real-life skills and includes the additional PL-300 Microsoft Power BI Data Analyst certification (see below). The technical content aligns to and is relevant to employers and the market
Upon successful completion, learners will be awarded the Data Analyst Level 4 apprenticeship
Tools and technologies learned:
Learners will learn to use visualisation tools such as (PowerBI, Tableau), SQL Server, SSIS, Python and R programming languages, and Cloud Technologies such as: Azure, AWS, GCP.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Evolutive is a CRM platform used by organisations across the UK to deliver programmes that support businesses and individuals, many of which are funded through national government initiatives. Our clients include local authorities, universities, chambers of commerce, and organisations delivering business support, grant funding, and employability programmes.
The platform helps teams manage participant journeys, grants, marketing activity, and reporting through tools such as grant management, data dashboards, and diagnostic assessments. Each system is tailored to the needs of the organisation, with thousands of users across the UK relying on the software to manage their programmes efficiently.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills....Read more...
Digital Growth & eCommerce ManagerManchester - Trafford Park | Competitive SalaryThe OpportunityWe are looking for an ambitious eCommerce professional ready to take the next step in their career.You will play a key role in the growth of our digital business. Taking ownership of our Shopify websites and digital channels, you will be responsible for driving traffic, conversion, customer retention and online revenue growth across our brands.Working closely with the Managing Director and Operations Director, you will help improve customer experience, commercial performance and operational efficiency across the business, while supporting the continued growth of Happy Linen Company.We have a fantastic workplace culture and seek to attract candidates who will naturally operate in line with our Company framework.For the right person, this role offers a genuine opportunity to develop into a senior digital leadership position as the business continues to grow.About UsPortfolio Home is an established home textiles business supplying retailers across the UK and Ireland.Alongside Portfolio Home, we own Happy Linen Company, a growing children's brand focused on imaginative products, themed collections and creating products that make bedtime a dream.Key Responsibilities
Own the performance and development of our websites.Drive the growth and performance of our online sales channels, identifying new opportunities to increase revenue and market share.Improve conversion rates, merchandising, customer journeys and average order value.Own customer retention initiatives including email marketing and lifecycle communications.Internally lead or manage external 3rd parties providing SEO & paid media across our websites including technical SEO, content optimisation, keyword strategy and link building.Support marketplace channels including Amazon, Debenhams, Wayfair and others.Analyse performance data and identify growth opportunities.Monitor website performance, customer behaviour and key KPIs, using insights to continuously improve online performance.Produce meaningful reporting across sales, margins, stock and profitability.Improve integrations between Shopify, Odoo, Linnworks, Klaviyo, n8n and other systems.Identify and implement practical AI and automation opportunities that improve efficiency and reduce manual processes.
What Success Looks LikeWithin your first 12 months you will have:
Improved website performance & increased customer engagement and conversion, meeting or exceeding the agreed targets and metrics.Increased online revenue, customer retention and overall digital channel profitability.Established a growth roadmap for our digital channels.Introduced automation opportunities that improve efficiency and scalability.Become a trusted contributor to the growth of the business.Have supported wider business projects and operational improvements.
What We're Looking ForWe are looking for someone with at least 3–5 years of relevant experience in a digital, eCommerce or technical role. This is a broad, technically demanding position spanning eCommerce management, systems/automation and digital marketing, and we are looking for candidates who can demonstrate strong skills across more than one of these areas.Essential:
Shopify or eCommerce platform experience.Strong commercial awareness and analytical mindset.Comfortable working with data, reporting and performance analysis.Self-motivated and able to take ownership of projects and outcomes.Strong organisational and communication skills.Demonstrable experience using AI tools, automation platforms or emerging technologies to improve efficiency, customer experience or business performance.SEO, CRO or digital marketing knowledge.A proven track record of improving customer engagement, conversion and online performance.Experience working within a fast-paced eCommerce, retail or consumer products environment.
Desirable:
Amazon marketplace experience.Klaviyo or email marketing platform experience.Experience with Odoo, Linnworks or similar ERP/WMS systems.SQL, Python or automation experience.
Why Join Us?This is an opportunity to help grow ambitious consumer brands, take ownership of meaningful projects and play a key role in the future growth of the business.You'll have the freedom to implement new ideas, influence commercial performance and develop your career into a senior digital leadership position.If you're commercially minded, technically curious and eager to make a genuine impact, we'd love to hear from you. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
JOB DESCRIPTION
The Logistics Coordinator is responsible for the physical and administrative tasks involved in the shipping, receiving, storing, distributing and order fulfillment of merchandise, products, materials, parts, supplies and equipment.
Essential Functions
Execute the daily distribution plan within the company's MRP system, ensuring all system-generated replenishment, transfer, and delivery signals are acted upon accurately and on time.
Coordinate inter-facility material movements by creating, scheduling, and monitoring transfers between manufacturing, central distribution centers, and satellite warehouse locations.
Analyze distribution data and MRP updates to identify planning exceptions, inventory imbalances, workflow disruptions and reverse logistics.
Collaborate with the SIOP team and key stakeholders to review established supply chain and distribution KPIs, participate in performance discussions.
Support continuous improvement initiatives aimed at enhancing distribution efficiency, improving service levels, reducing freight costs, and strengthening inventory accuracy.
Support the Inventory Control Specialist by actioning aged inventory that has exceeded their allowable aging threshold within the warehouses.
Create and process internal sales orders between entities under the same corporate group.
Minimum Requirements
Associate degree in Supply Chain, Business, Operations Management, Logistics, or related field required; Bachelor's degree preferred.
Minimum 2 years of experience in distribution, logistics coordination, supply chain planning, or inventory management within a manufacturing or industrial environment.
Hands-on experience working with MRP/ERP systems to manage planning inputs, execute distribution signals, or process material movements.
Strong knowlede of MS office, including Outlook, Word, PowerPoint, and Excel.
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours.
This position may require occasional wearing of safety glasses, gloves, long pants, and closed-toe shoes.
Benefits and Compensation
The pay range for applicants in this position generally ranges between $22.30/hour and $27.11/hour. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Director of Marketing Bend, Oregon$120,000 - $150,000 (plus potential bonus)I’m looking for a Director of Marketing for one of my hospitality clients in Bend, Oregon!The ideal candidate is a strategic leader who would be responsible for developing and executing their comprehensive marketing vision. This role oversees all aspects of digital and traditional marketing, creative direction, and campaign execution for a portfolio of hotels.With a focus on revenue growth, market presence, and supporting organizational goals, the Director of Marketing would be leading the marketing team and aligning initiatives across all departments.Responsibilities:
Develop and execute comprehensive marketing strategies across multiple projects and brands.Manage the marketing budget and ensure alignment with revenue management and sales strategies to achieve business goals.Direct brand positioning, digital and traditional marketing, social media presence, and multi-channel campaigns.Monitor market performance, customer feedback, and KPIs, recommending adjustments to optimize results.Plan and execute marketing campaigns around key events and revenue targets.Oversee content creation, creative direction, SEO strategy, and brand development initiatives, including trademarks.Evaluate market segmentation performance and recommend marketing initiatives to support key revenue objectives.Recruit, onboard, and retain a high-performing marketing team while fostering a collaborative and accountable work environment.Provide ongoing coaching, training, and professional development to support team growth and alignment with organizational goals.Set clear performance expectations, conduct evaluations, provide feedback, and create individualized development plans.
Qualifications:
Develop and execute strategic marketing initiatives, both traditional and digital, with measurable results across multiple projects and teams.Provide leadership, coaching, and development for marketing staff, fostering collaboration, accountability, and successful change management.Guide teams and processes to achieve organizational objectives, making timely decisions and advocating positive change.Demonstrate strong interpersonal communication, collaboration, and strategic thinking skills to drive marketing and business performance.Bring hospitality marketing experience, project and employee management expertise, and a proven ability to deliver high-impact campaigns.Manage organizational requirements including travel to properties, adherence to work and driving standards, and proficient use of computer systems.Maintain flexibility to work long hours, evenings, weekends, and occasional overnight travel as needed.
If you are keen to discuss the details further, please apply today or send your cv to Sarah at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Duties will include:
Speak to candidates over the phone to check suitabilityMatch people to suitable job roles
Call and speak to new companies to tell them about our services (business development)
Help bring in new clients and job opportunities
Advertise jobs on job boards and social media
Arrange interviews and manage schedules
Keep candidate and client information updated
Support the recruitment process from start to finish
Build good relationships with candidates and employers
Work as part of a team and help achieve targets
Training:Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.Training Outcome:This apprenticeship offers a strong starting point for a long-term career in recruitment. With experience and training, the apprentice can progress into a Recruitment Consultant role, then move into Senior Consultant position.
There are also opportunities to develop into Business Development or Account Management roles, with the potential to earn higher income based on performance, success, and progression within the company.Employer Description:Millison Chase Limited was formed due to the need for recruitment services in the transport & logistics sectors. The core services provided by Millison Chase Limited are meticulously grouped into two primary categories: Temporary Staffing and Permanent Placement. Through Temporary Staffing, the company offers flexible workforce solutions, enabling businesses to adapt swiftly to changing demands and maintain operational continuity. This service is particularly beneficial for organizations seeking to manage seasonal fluctuations or short-term projects without the long-term commitment of permanent hires. In addition to temporary staffing solutions, Millison Chase Limited excels in Permanent Placement services, where the focus is on identifying and securing top-tier candidates for long-term roles. This service is designed to support businesses in building a robust and skilled workforce, ensuring that they have the right personnel to drive growth and success. By leveraging an extensive network and industry expertise, Millison Chase Limited is committed to delivering tailored recruitment solutions that align with the strategic objectives of its clients. Millison Chase are located in Birmingham & Redditch but are able to recruit nationally. Millison Chase Limited is partnered with key businesses that allow us to provide services above and beyond that of normal recruitment business.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,Initiative,IT skills,Organisation skills,Problem solving skills,Sales Skills,Team working....Read more...
As a Supply Chain Leadership Degree Apprentice, you will rotate across key areas including Projects, Planning, Logistics, and Customer & Part Management.
During the programme, you will:
Support production planning and scheduling, ensuring materials and resources meet delivery requirements
Assist with demand forecasting, inventory planning, and capacity management
Work with logistics teams to manage inbound and outbound flows, including transport and warehouse operationsSupport customer and part management, resolving shortages and supply chain disruptions
Analyse supply chain performance data to identify trends and improvement opportunities
Contribute to continuous improvement and transformation projects
Collaborate with Procurement, Operations, and Quality to solve cross-functional challenges
Maintain accurate data within systems such as ERP/SAP
Develop a strong understanding of end-to-end supply chain operations
You’ll build knowledge and capability in:
End-to-end supply chain planning and operations
Demand forecasting, inventory optimisation, and capacity management
Logistics and global material flow management
Data analysis and ERP systems (e.g. SAP)
Continuous improvement approaches such as Lean principles
How supply chains enable on-time delivery and customer satisfaction
The importance of collaboration, quality, and operational performance
Training:As part of this Degree Apprenticeship programme, delivered in partnership with Leeds Trinity University, you will be required to attend university sessions in Leeds or Upminster approximately every 2-3 months. This will involve occasional overnight stays, typically for one or two nights. Travel and accommodation arrangements will be organised by GKN Aerospace, and reasonable expenses will be reimbursed.Training Outcome:
A career in supply chain and operational leadership
Employer Description:GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we’re inspired by the opportunities to innovate and break boundaries. We’re proud to play a part in protecting the world’s democracies. And we’re committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 32 manufacturing sites in 12 countries we serve over 90% of the world’s aircraft and engine manufacturers and achieved sales of £3.6bn in 2025. There are no limits to where you can take your career.Working Hours :Flexible working hours, including early finish on Fridays.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Microsoft 365....Read more...
Key Points:
Due to their location having access to your own mode of transport is important, with this role being predominantly office based.
With over 20+ years in this industry, our client provides a stable base for a digitally orientated apprentice to grow and develop their skills, with the opportunity to enhance all of their current and future digital systems associated with online selling, marketing, purchasing and business administration, and ultimately be able to develop and improve all of these digital process’s over the lifetime of this apprenticeship.
They are also a tight knit team, of motor enthusiasts, that also offer team socials and events to all members of their staff. Key Responsibilities:
Conduct data analyses, producing reports to inform commercial decision-making
Configure a range of digital devices or systems to meet user needs
Communicate technical concepts or solutions using appropriate language for the audience both internally as well as externally
Perform new product research to help identify opportunities
Assist with purchasing and sales meeting preparations, including maintaining detailed Excel spreadsheets and data sets
Ensure accurate and timely reporting for management and stakeholders
Provide comprehensive administrative and operational support to the commercial team including covering for the admin team when necessary, including the Parts
Ideal Skills & Experience:
Microsoft Excel skills (pivot tables, formulas, data analysis) Commercially minded
Microsoft Office Suite, including PowerPoint for presentations
Analytical and problem-solving skills
Ability to prioritise and work under pressure
Desirable Attributes:
Strong communication and organisational skills
Analytical mindset with attention to detail
Ability to work independently and as part of a team
Problem-solving skills and proactive approach
Adaptability to changing priorities and deadlines
Training:
Level 3 Digital Support Technician apprenticeship- learning is performed at the employer's office and during working hours
Level 2 Functional Skills in maths and English (if required)
Training Outcome:
A full-time and permanent role is expected following completion of the apprenticeship
This role is also supporting further skills development and progressions to level 4 apprenticeships and higher levels
Employer Description:We are proudly the UK's No1 supplier for electric quad bikes and adult petrol quads, dirtbikes and off road buggies!Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,Analytical skills....Read more...
Pharmacy Assistant Apprenticeship - Padgate.
About the role:
As a Pharmacy Assistant Apprentice, you will support the day‑to‑day running of the pharmacy, helping customers and working closely with the pharmacy team to ensure safe and efficient service.
You will complete a Level 2 Pharmacy Services Assistant Apprenticeship alongside your role, with full training and support provided.
Key duties include:
Supporting customers at the medicines counter and responding to queries
Assisting with the preparation and supply of prescriptions (under supervision)
Handling stock, deliveries and maintaining accurate records
Using pharmacy systems to process prescriptions and sales
Maintaining high standards of cleanliness, health & safety and confidentiality
Working as part of a team to ensure excellent customer service
What we’re looking for:
A genuine interest in healthcare and working with people
Strong communication and customer service skills
Good attention to detail and willingness to learn
Ability to work well in a fast‑paced environment
Reliable, punctual and professional
Basic IT skills
No previous pharmacy experience is required full training is provided.
Apprenticeship details:
Qualification: Level 2 Pharmacy Services Assistant Apprenticeship
Duration: Typically, 15-months
Training delivered alongside your job through blended learning
Apprentices must be able to commit to contracted working hours and guided learning hours
Why apply?
Earn while you learn in a respected healthcare role
Gain a nationally recognised qualification
Develop transferable skills and long‑term career opportunities in pharmacy
Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.Training:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.
Any career progression routes will be discussed upon successful completion of the apprenticeship.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday to Friday 9am - 6pm, occasional SaturdaySkills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
We are looking for a highly motivated and curious AI & Business Operations Apprentice to work across multiple areas of the business while helping Arca identify, develop, and implement AI-driven tools and systems.
This is not a traditional administration apprenticeship. The role is designed for someone who is excited by:
AI and emerging technology
Process improvement
Automation
Data and operational efficiency
Learning how a scaling business operates end-to-end
You will gain exposure across:
Operations
Commercial & Sales
Customer Service
Finance
Marketing
Technology & Systems
A key part of the role will focus on helping Arca explore and implement practical AI solutions that improve internal efficiency, reporting, customer experience, and decision-making.
Key Responsibilities:
AI & Systems Development
Support the identification of opportunities to introduce AI tools across the business
Help research, test, and implement AI platforms and automation solutions
Assist with integrating AI into workflows, reporting, customer communications, and operational processes
Work with teams to identify repetitive tasks that can be automated or improved
Help document and improve internal business processes
Support adoption and training of new tools and systems
Cross-Functional Business Support
Support operational and commercial teams with day-to-day projects
Assist with reporting, data analysis, and process tracking
Contribute to internal improvement initiatives across departments
Help maintain CRM, operational systems, and internal documentation
Support leadership with ad hoc projects and business initiatives
Data & Insight
Assist in analysing business data and identifying trends or inefficiencies
Support dashboard and reporting improvements
Help produce presentations, summaries, and business insights
Training:As part of their apprenticeship, the successful candidate will complete off-the-job training, dedicated learning that takes place during paid working hours and focuses on developing the skills and knowledge needed for the role. This includes structured activities such as workshops, online learning, shadowing, and practical training, ensuring they gain the full competence required to excel in the position while contributing effectively to the organisation.Training Outcome:What You’ll Gain
Exposure across all major business functions
Hands-on experience implementing AI and automation in a real business environment
Mentorship from senior leadership
Experience working in a fast-growing life science logistics company
Development of commercial, operational, and technical skills
Opportunity to help shape how AI is used within the business
Employer Description:Arca BioLogistics is a specialist life science and healthcare logistics provider supporting pharmaceutical, biotech, diagnostics, clinical research, and healthcare organisations across the UK and internationally.We deliver time-critical, temperature-controlled, and GDP-compliant logistics solutions with a strong focus on service quality, visibility, technology, and customer experience.As a growing business, we are investing heavily in operational efficiency, automation, and AI-enabled ways of working. This role is a unique opportunity to help shape how AI is practically implemented across a fast-moving, technology-driven business.Working Hours :08:30 - 17:30, Monday to Friday, with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,AI skills,Basic data analysis skills....Read more...
Refurbishing laptops, desktops, and other IT equipment
Preparing computers to agreed specifications
Imaging and configuring PCs for deployment
Installing and upgrading components such as RAM, NVMe drives, storage, and graphics cards
Testing, cleaning, labelling, and recording refurbished devices
Carrying out secure hard drive erasure processes
Managing stock levels and keeping the hardware storage area organised
Receiving, checking, picking, packing, and dispatching equipment
Preparing sales orders and equipment for delivery or collection
Keeping accurate records of stock and equipment movements
Supporting the team with basic ticket triage
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:Are you passionate about technology and eager to kick-start a career in IT? Join IT QED, a trusted provider of IT support and services, as an IT Support Apprentice. This is an exciting opportunity to gain hands-on experience, develop technical skills, and work alongside a team of experienced IT professionals.
At IT QED, we pride ourselves on delivering reliable, customer-focused IT solutions to a diverse range of clients. As an apprentice, you will play a key role in supporting our helpdesk operations, resolving technical issues, and learning how to provide exceptional IT support.
A Typical Day in the Job:
Logging calls on the helpdesk
Answering customer queries and learning customers IT systems
Providing first line IT support
Triaging calls and escalating where necessary to second line support
The installation, maintenance and administration of computer equipment and associated software, telecoms, and audio-visual systems
Conducting training to familiarise yourself with technologies in use within client environments
Full training and support will be provided by your workplace mentor and from the Baltic team
Salary, Hours & Benefits:
£16,000 per annum
Monday - Friday, 9.00am - 5.30pm
21 days holiday & Bank holidays
Extra day holiday each year up until 25 days
Private medical scheme
Desired Qualities, Skills and Knowledge:
A Grade C/4 in GCSE Maths and Grade 5/C in English is required for the role
An enthusiastic and professional attitude
Aptitude for learning new skills
An interest in IT and career progression within the company
Customer-focused
Your Training with Baltic:
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.Employer Description:Cloud2IT is a managed services provider (MSP) supporting businesses with their technology, telecoms, hardware, cloud services, consulting, and day-to-day IT support.Working Hours :This role will start on agreed part-time hours, with the aim of gradually increasing towards full-time as the apprentice settles in, develops their skills, and the workload allows.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative....Read more...
Create and control items within the internal MIS system software
Coordinate with other departments to maintain control over product entry, to include all processes
Gain knowledge in all areas across the group to support the requirements
Manage requested changes within the internal MIS system/Paperwork in a controlled and effective manner, eg reel size and other specifics
Check sales product requests and detail is suitable for entry
Liaise with R&D department to understand projects/trials requested
Carry out project work to improve products build when needed
Ensuring all paperwork is done correctly and efficiently.
Improve build on technical awareness
Strive to improve and regulate ‘product build’ to a high and consistent level
Complete pre-production checks, post final origination
Carry out spot audits of products within the system
Ensure that all faults or problems with any aspect of the workplace are reported immediately
Attend meetings and specific courses and training as required
Liaise and communicate with counterparts within the group
Other duties may include helping in other departments or areas of the offices
Training:
Level 3 Business Administrator
All training is carried out in the workplace
Training Outcome:
Successful completion of the apprenticeship may result in a permanent position
Employer Description:The Interflex Group is a leading supplier of printed and converted flexible packaging materials to the UK and European food industry. Key business strengths include premium quality, flexibility and innovation.
InterFlex group has sites in Dalkeith, Sunderland and Scunthorpe. The Sunderland plant is a 98,000 sq. ft modern flexible packaging site constructed in 1999. Production lines include flexographic printing up to 10 colours, film and paper laminates, cold seal and heat seal and barrier coatings along with stand up pouches and slit reel printed packaging.
Product range: single layer films and papers; laminated and coated films; paper/film/foil laminates; lidding films. Market segments include: food packaging (bakery, snacks and meat produce); pet care; consumer and industrial packaging.Working Hours :Monday - Friday, 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Develop valuable technical skills and work toward a nationally recognised qualification. This is a fantastic opportunity to kickstart a long-term career in the automotive industry.
Key responsibilities:
Learn and apply: Assist qualified mechanics with routine servicing, safety inspections and vehicle repairs.
Diagnostics: Learn to use modern diagnostic equipment to find faults in mechanical and electrical systems
Maintenance: Help change oil, filters, brakes, tyres and suspension components
Workshop care: keep the workshop clean, tidy and organised to maintain a safe working environment
College attendance: Attend your designated college or training provider blocks and complete your coursework on time
What we are looking for
A genuine passion for motor vehicles and mechanical repairs
A hardworking, reliable attitude with a strong willingness to earn
Good communication skills and the ability to work well in a team
A basic understanding of health and safety in a practical environment
Good customer service skills
What you’ll get
Hands-on mentoring from highly skilled vehicle technicians
Paid holiday
The possibility of full-time employment upon successful completion
Training:You will train one day a week at Hopwood Hall College in Middleton and spend the four other days in your workplace.
You will be allocated a work-based tutor from the college who will support you through your apprenticeship.Training Outcome:The possibility of full-time employment upon successful completion.Employer Description:We have been established in 1969, Hoyles of Todmorden is a highly respected, award winning, family-run automotive hub with over 50 years of heritage. Led by a mother-and-daughter team, we provide a full range of services-including MOT’s, repairs, sales, and EV diagnostics-for both private cars and commercial fleets. We pride ourselves on a busy, supportive and tight-knit team culture that values top-tier workmanship, strict safety standards, and excellent customer service.
Joining us means job stability, a friendly work environment, and the chance to work across a diverse range of modern and traditional vehicles.Working Hours :Monday to Thursday 8:30am - 5:30pm and Friday 8:30am - 5:00pm.Skills: Communication skills,Initiative,Hard Working,Willing to learn....Read more...
Werrington Pharmacy, based in Stoke-on-Trent, is offering a hard-working and enthusiastic candidate an opportunity to work in the pharmacy sector.
If you are passionate about pursuing a career in the pharmacy sector, this role is a fantastic opportunity with great potential.
Main duties include:
Ordering, receiving and storing pharmaceutical stock
Receiving prescriptions and ordering prescriptions
Making up blister packs
Dispensing once trained
Labelling of prescriptions
Liaising with customers over the phone and face to face
Duping and disposing of medicines
Managing stock levels, replenishing and cleaning sales areas
Receive incoming supplies, verify quantities against orders and inform supervisor of stock needs and shortages
Ensuring standards for quality, customer service and health and safety are met
To utilise specialist product knowledge when required
To maintain a clean and tidy working environment
To complete compulsory training as required
To carry out other duties which naturally fall within the reasonable expectations of the role
Training:Pharmacy Services Assistant Level 2:
https://www.instituteforapprenticeships.org/apprenticeship-standards/pharmacy-services-assistant-v1-0
BTEC Level 2 in the Practice & Principles for Pharmacy Support Staff. Functional Skills up to Level 2 in English and maths if required.
Please note that the apprenticeship standards require the apprentice to sit for an End Point Assessment. Please refer to the above link for more information.Training Outcome:
Upon successful completion of the apprenticeship, there may be the opportunity for ongoing employment
Opportunity to progress to Level 3 Pharmacy Technician Apprentice either at this employer (if offered) or by finding another pharmacy placement elsewhere
Employer Description:At Werrington Pharmacy we care about the community we serve. We pride ourselves on well-trained and qualified pharmacists who are eager to give advice, treat and also dispense prescriptions.Working Hours :Full range of shifts between the pharmacy opening hours:
Monday - Friday, 9.00am - 6.00pm. Saturday 9.00am to 1.00pm.
It includes working every other Saturday, but time off in the week will be given.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Werrington Pharmacy, based in Stoke-on-Trent, is offering a hard-working and enthusiastic candidate an opportunity to work in the pharmacy sector.
If you are passionate about pursuing a career in the pharmacy sector, this role is a fantastic opportunity with great potential.
Main duties include:
Ordering, receiving and storing pharmaceutical stock
Receiving prescriptions and ordering prescriptions
Making up blister packs
Dispensing once trained
Labelling of prescriptions
Liaising with customers over the phone and face to face
Duping and disposing of medicines
Managing stock levels, replenishing and cleaning sales areas
Receive incoming supplies, verify quantities against orders and inform supervisor of stock needs and shortages
Ensuring standards for quality, customer service and health and safety are met
To utilise specialist product knowledge when required
To maintain a clean and tidy working environment
To complete compulsory training as required
To carry out other duties which naturally fall within the reasonable expectations of the role
Training:Pharmacy Services Assistant Level 2 - https://www.instituteforapprenticeships.org/apprenticeship-standards/pharmacy-services-assistant-v1-0
BTEC Level 2 in the Practice & Principles for Pharmacy Support Staff. Functional Skills up to Level 2 in English and maths if required.
Please note that the apprenticeship standards require the apprentice to sit for an End Point Assessment. Please refer to the above link for more information.Training Outcome:Upon successful completion of the apprenticeship, there may be the opportunity for ongoing employment.
Opportunity to progress to Level 3 Pharmacy Technician Apprentice either at this employer (if offered) or by finding another pharmacy placement elsewhere.Employer Description:At Werrington Pharmacy we care about the community we serve. We pride ourselves on well-trained and qualified pharmacists who are eager to give advice, treat and also dispense prescriptions.Working Hours :Full range of shifts between the pharmacy opening hours:
Monday - Friday, 9.00am - 6.00pm. Saturday 9.00am to 1.00pm.
It includes working every other Saturday, but time off in the week will be given.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Through structured programs and expert mentorship our apprentices gain experience in a wide variety of key business functions including production, quality control, testing, service, controls, commissioning as well as some commercial and corporate operations.
Key Responsibilities
Practical on the tools training and Health & Safety compliance
Assisting with the assembly of Airedale products
Fitting mechanical components, valves sensors and pipe systems
Assist with wire control panels and electrical components
Introduction to sheet metal– basic CAD drawings
Working alongside expert mentors to assist with production operations, quality control and testing
Assisting with servicing of Airedale products in the field; problem solving, fault diagnosis and preventative maintenance
Working on client sites; maintaining high standards of communication and professionalism at all times
Understanding control panel layouts and componentsIntroduction to BMS platforms, control hvac equipment and commission support
Reading technical drawings and schematics
Preparation for permanent placement
Introduction to specialist engineering functions
Research and development and advanced testing
Assisting with Technical Support
Training:
Level 3 engineering technician apprenticeship standard
Can expect to achieve HNC/HND, we have also had apprentices go on to achieve a degree
Apprentices will attend college on day or block release
We work with various colleges: Leeds College of Building, Leeds City College, Bradford College, Wakefield College etc.
Training Outcome:Various routes available- typically our apprentices have gone on to become:
Service Engineers
Mechancial Design Engineers
Electrical Design Engineers
CAD Engineers
Sales Engineers
Employer Description:At Modine, we are Engineering a Cleaner, Healthier World™. Building on more than 100 years of excellence in thermal management, we provide trusted systems and solutions that improve air quality and conserve natural resources. Our Airedale by Modine brand is a world leader in the design and manufacture of innovative thermal management solutions for data centers, clean rooms, hospitals, universities, and other mission-critical environments.
Never heard of Airedale by Modine? In short, we cool the internet. Ever used an app to book a taxi? Ever had a video meeting? Ever bought something online? Chances are, the digital 1s and 0s you’ve created and sent are being kept cool by Airedale by Modine. We’re one of the key cogs in the global machine that keeps your digital world running smoothly.
Trusted as The Critical Cooling Specialists, Airedale by Modine has decades of experience providing efficient, flexible end-to-end cooling solutions that work smarter, not harder, to deliver more cooling for less power. With manufacturing facilities in Canada, Spain, the UK, and the U.S., we’re scaling up across the world to support an ever-growing demand for our solutions. That’s where you come in….Working Hours :6am- 2.30pm Monday to Thursday, 6am to 11.40am FridaySkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Patience....Read more...
A broad range of accounting and finance tasks will be undertaken, providing experience across our activities. Tasks at some point would include:
Data entry for the weekly and monthly client payrolls
Processing purchase Ledger invoices
Supplier payments
Reconciling suppler statements
Maintaining supplier records
Sales invoicing
Maintaining customer records
Processing company credit card statements
Processing staff expenses
Matching the bank feeds
Month-end journals
Dealing with intercompany management charges
Understanding the various accounting software in use
General admin, including a lot of ad-hoc duties
Training:You will undertake the “Accounts / Finance Assistant” Apprenticeship (an Intermediate Apprenticeship in Accounting), with full support from Accountancy Learning as part of their Flexible Apprenticeship Programme. If you have previous AAT experience, there is the opportunity to uplift to a higher-level apprenticeship.
Assessment will be by an “End Point Assessment”, which will include the following two elements:
A Structured Interview. This will consist of 10 questions asked by an AAT Independent Assessor. It will last 60 minutes and will be performed remotely via the AAT online video portal. The questions will allow you to display the knowledge and experience you have obtained over your apprenticeship. You will build a Portfolio of reflections and product evidence that will be used to support your answers to these 10 questions.
An In-tray Test. This will be undertaken under exam conditions and will last 105 minutes. It will be based on what you have studied in your AAT Level 2 Certificate in Accounting.
Successful completion of the AAT (Level 2) Foundation Certificate in Accounting is a mandatory element of the Accounts / Finance Assistant Apprenticeship. Your Apprenticeship will therefore include formal studies towards this qualification. It is anticipated that your apprenticeship duration will be for 15 months, although earlier completion is possible, provided the duration exceeds one year and a week.
You will receive support from both the employer and the training provider, to complete and achieve your Apprenticeship and will be given time to study during the week on a day release basis. As you are working towards a professional qualification, it is also expected that you will continue your studies outside of normal office hours.
As you learn more in both the office and in your studies, your responsibilities, and the variety of tasks you undertake, are expected to increase. Training Outcome:Good long-term progression opportunities within the company.Employer Description:T and A Kirk Accountancy was founded through a love of numbers and people. With clients across the country ranging from large international outfits to small one-man-bands, we aim to provide a prompt professional service to all.As a family run firm, we care about every client and staff member. We pride ourselves on our expertise and customer communication. No question is too big or too small. We are always on hand to listen and answer questions in plain English without the jargon.Working Hours :Monday to Friday from 9.30am to 5.00pm. 30mins lunch.Skills: IT skills,Attention to detail,Team working,Competent in Excel,Able to work consistantly,Calm & efficient communication,Accurate....Read more...
Field Service Engineer – Premium Automotive Equipment
Typical Earnings: Around £37,000 (base + bonus) – with potential to earn more
Benefits Include: Fully equipped company van, Pension & healthcare, Tax-free lunch allowance (~£1,160/year), Monday to Friday – no weekends, Premium product training and ongoing support
4 days per week in the field, one office day per week (this can be home office based)
Location: Field-based across Northern England and Scotland. Ideal home locations include:
York, Leeds, Sheffield, Bradford, Kingston upon Hull, Wakefield, Ripon, Doncaster, Harrogate
Why This Role Could Be Perfect for You
Work hands-on with premium automotive equipment, applying your mechanical, electrical, or hydraulic skills in real-world settings
Join a market-leading brand with a reputation for quality, innovation, and excellent customer service
Enjoy variety and independence — every day is different, with travel across the region and occasional overnight stays
Receive top-class training and support to help you transition confidently into the automotive sector
Be part of a company culture that values professionalism, pride in workmanship, and mutual support
This is a great fit for a field-based engineer who enjoys solving problems on site, working independently, and making a visible impact.
The Role
Service, calibrate, and maintain automotive equipment at customer sites
Install new equipment and deliver start-up training
Support the Technical Sales team with product demonstrations
Complete admin tasks and update the CRM system
Spot opportunities to grow service, training, and repair business
Who We’re Looking For
Strong mechanical, electrical, or hydraulic engineering background
Field service experience preferred (but not essential if you have transferable skills)
Health & safety aware, with a customer-first mindset
Full UK driving licence and willingness to travel daily with some overnight stays
No automotive experience? No problem. We welcome candidates from construction equipment, agricultural machinery, off-highway, marine, commercial vehicle, or capital equipment sectors.
If you’ve got field service experience and a desire to learn, we’ll give you the tools and training to succeed.
Personal Attributes
Self-motivated and organised
Able to manage your own time and workload
Strong problem-solving skills and attention to detail
Professional, customer-focused, and proud of your work
Register Your Interest
If this sounds like your kind of role, we’d love to hear from you.
Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh for a confidential chat on 07908 893621.
Job Reference: 4317KB – Field Service Engineer - North
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.
Applicants must be eligible to work in the UK. We are unable to offer sponsorship.....Read more...
Do you love IT and Tech? Would you like to work with a friendly team, learning from specialists? We provide Managed IT Services to small to medium sized businesses based primarily throughout the South West. The team are growing and they are looking for an apprentice to assist in the provision of IT support services customers and to liaise with other members of the team. This is a really exciting opportunity to develop your IT skills and learn from a team of true experts.
Responsibilities
Working in a supportive team, you’ll be providing support via telephone, remote support tools and at customer premises primarily supporting Microsoft Windows based networks, systems, desktop and cloud applications. You’ll also have the opportunity to be involved in the planning and execution of larger project work, including server installation / upgrades, office relocations, new office set up etc.
There is also an opportunity to learn and be involved in entire business, assisting with improving the office function, identifying and developing business opportunities, quoting new business and analysing the progress of the business.
You will learn:
Respond to phone and email support and customer requests in a timely fashion
Attempt to resolve support requests and issues before escalating
Check customer Backups daily, resolving and monitoring on-going issues and liaising with support
Check daily customer Anti-Virus software status and escalate accordingly
Assist in arranging support diary and liaise with customers to arrange convenient appointments
Document important customer information and procedures
Provide accurate notes of work carried out and enter time and equipment costs for billing purposes in helpdesk system
Maintain all information on the customer database
Forward quotes and recommendations to customers as required
Assist in the purchase software or hardware as required
Assist with large projects – i.e. office moves, server installations
Delivery and setup of equipment at customer sites
Developing opportunities with current customer base
Other duties as needed or required
Candidates must be able to reliably commute on a day-to-day basis.Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Data Security
Hardware & Software
Computer Networking and so much more
You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:
Cloud & Mobile Technologies
Technical Problem-Solving
Advanced Data Security
Computer Networks
IT Communication & much more
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:As a growing, people first organisation, we are dedicated to investing in their staff with opportunities to expand into all areas of the business, from IT Support to Technical Sales to IT Account Management. Based on your skills and focus, you will have the opportunity to grow with the company with ongoing training and exposure to new technology, scenarios and workload.Employer Description:Working with this company, you can look forward to working in a down-to-earth team where fun at work is as important as delighting their customers with the expert service they provide.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
CUSTOMER SERVICE ADVISOR – HOLMES CHAPEL - £26000 - £28000 (SUBJECT TO EXPERIENCE) + EXCELLENT BENEFITSAre you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences? Join our clients’ vibrant team as a Customer Service Advisor, where your fun and motivated spirit will help push the boundaries of customer service excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue.COMPANY BACKGROUNDOur client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow since establishing 30 years ago and have a reputation for offering a competitive service and second to none customer service.CUSTOMER SERVICE JOB PURPOSEWe are seeking a dedicated and enthusiastic Customer Service Representative to join our client’s dynamic team. The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to their customers. This role involves engaging with clients, addressing their inquiries, and ensuring a positive experience with our products and services.CUSTOMER SERVICE DUTIES
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Assist customers with product information, order processing, and issue resolution.Upsell products and services where appropriate to enhance customer satisfaction and drive sales.Maintain accurate records of customer interactions and transactions through data entry into our systems.Handling customer concerns and complaints through to resolution.Collaborate with team members to ensure consistent service quality across all channels.Stay informed about product updates and company policies to provide accurate information to customers.
CUSTOMER SERVICE REQUIREMENTS
Strong phone etiquette with the ability to communicate clearly and effectively in English.Experience in handling customer complaints essential.Excellent analytical skills to assess customer needs and provide tailored solutions.Proven ability to upsell products while maintaining a focus on customer satisfaction.Proficient in data entry with attention to detail for maintaining accurate records.Ability to work independently as well as part of a team in a fast-paced environment.Strong problem-solving skills and the ability to think on your feet when addressing customer concerns.
PACKAGE AND BENEFITS
Monday to Friday 9am-5.00pm£26,000 - £28,000 dependent on experience20 days holiday plus Bank HolidaysOnsite ParkingHealth and wellbeing programmeExcellent ongoing training and supportFun days and eventsFeel valued everyday
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – HOLMES CHAPEL - £26000 - £28000 (SUBJECT TO EXPERIENCE) + EXCELLENT BENEFITS....Read more...
Key responsibilities:
Deliver excellent service to candidates at all times
Source candidates using job boards, social media, headhunting, referrals, and our internal database
Write and post engaging job adverts online
Pre-screen and interview candidates to qualify their suitability for work
Arrange and conduct candidate registrations, ensuring all compliance requirements are met
Prepare and format CVs to company standard
Manage candidate communication - keeping them informed about applications, interviews, and job offers
Carry out referencing checks and ensure right-to-work documentation is valid
Maintain accurate and up-to-date records on ATS/CRM, ensuring GDPR compliance
Work collaboratively with consultants to ensure timely candidate submissions to clients
Contribute to achieving team KPIs such as candidate registrations, CV submissions, and interviews arranged
Support consultants with ad-hoc administrative tasks as required
Minimum requirements:
Previous experience in a customer service, sales, or administration role desirable but not essential
Confident and comfortable speaking on the phone, with the ability to build rapport quickly
Strong communication skills, both written and verbal
Excellent organisational and time management skills
A positive and proactive attitude with a willingness to learn
Ability to work well as part of a team.
IT proficiency (MS Office, CRM/ATS systems preferred)
Training:
Recruiter Level 3 Apprenticeship
End Point Assessment
Training Outcome:
Full-time position and growth within the business
We want to train an apprentice and help them grow and flourish with us
We wish to mentor you and support you as you advance along with us
We anticipate your continued growth and commitment to us also
Employer Description:Their mission is to be a leading global recruitment brand known for developing professionals and helping business thrive through great client partnerships and career development. Inspiring ambitious achievement, delivering results, ensuring value for all, and providing continuous employment opportunities. Utilising our expertise and our values in the work we do, the people we place and the companies we serve.
OUR VALUES
Their values are simple but powerful: Integrity, Resilience, Exceeding Targets, Going the Extra Mile, Working to Excellence, Consistency, Adding Value and Proactivity
Whether you’re looking for work or need someone to get the job done, we’re here to help with your recruitment needs.Working Hours :Monday - Thursday, 9.00am - 6.30pm and Friday, 10.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Non judgemental,Patience,Confident Telephone Manner,Target Driven....Read more...
KEY RESPONSIBILITIES
Deliver excellent service to candidates at all times.
Source candidates using job boards, social media, headhunting, referrals, and our internal database.
Write and post engaging job adverts online.
Pre-screen and interview candidates to qualify their suitability for work.
Arrange and conduct candidate registrations, ensuring all compliance requirements are met.
Prepare and format CVs to company standard.
Manage candidate communication — keeping them informed about applications, interviews, and job offers.
Carry out referencing checks and ensure right-to-work documentation is valid.
Maintain accurate and up-to-date records on ATS/CRM, ensuring GDPR compliance.
Work collaboratively with consultants to ensure timely candidate submissions to clients.
Contribute to achieving team KPIs such as candidate registrations, CV submissions, and interviews arranged.
Support consultants with ad-hoc administrative tasks as required.
MINIMUM REQUIREMENTS
Previous experience in a customer service, sales, or administration role is desirable but not essential.
Confident and comfortable speaking on the phone, with the ability to build rapport quickly.
Strong communication skills, both written and verbal.
Excellent organisational and time management skills.
A positive and proactive attitude with a willingness to learn.
Ability to work well as part of a team.
IT proficiency (MS Office, CRM/ATS systems preferred).
Training:
Recruiter Level 3 Apprenticeship.
End Point Assessment.
Training Outcome:
Full-time position and growth within the business.
We want to train an apprentice and help them grow and flourish with us.
We wish to mentor you and support you as you advance along with us.
We anticipate your continued growth and commitment to us also.
Employer Description:Their mission is to be a leading global recruitment brand known for developing professionals and helping business thrive through great client partnerships and career development. Inspiring ambitious achievement, delivering results, ensuring value for all, and providing continuous employment opportunities. Utilising our expertise and our values in the work we do, the people we place and the companies we serve.
OUR VALUES
Their values are simple but powerful: Integrity, Resilience, Exceeding Targets, Going the Extra Mile, Working to Excellence, Consistency, Adding Value and Proactivity
Whether you’re looking for work or need someone to get the job done, we’re here to help with your recruitment needs.Working Hours :Monday – Thursday: 9:00am – 6:30pm.
Friday: 10:00am – 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Non judgemental,Patience,Confident Telephone Manner,Target Driven....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:Discover Kia East London, your trusted Kia dealership on 1021 Romford Road in Manor Park, East London, offering a wide range of new Kia cars and quality used Kia vehicles for customers across Newham, Ilford, Barking and the wider Essex and London area. As part of the Glyn Hopkin group, our Kia East London showroom provides expert advice on the latest Kia models, flexible Kia finance offers and competitive Kia Motability deals to help you find the right car for your budget and lifestyle. Visit our modern Kia dealership in East London to browse the Kia Picanto, Rio, Ceed, Niro, Sportage, EV6 and more, book a test drive or value your part‑exchange with support from our friendly, knowledgeable team.
Alongside new and used Kia sales, Kia East London also offers approved Kia servicing, MOTs and repairs, using genuine Kia parts and Kia‑trained technicians to keep your car performing at its best. Whether you are searching for a “Kia dealer near me”, a “Kia garage in East London” or “used Kia cars for sale in London”, our convenient Romford Road location, extended opening hours and online enquiry options make it easy to book a Kia service, arrange a test drive or reserve a vehicle from home. Choose Kia East London – part of Glyn Hopkin – for a professional, customer‑focused Kia dealership experience in the heart of East London.Working Hours :Apprentices will be expected to work Monday - Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
This is an excellent opportunity for an individual with a hunger to learn and have a career in the lettings industry.
Responsibilities are to include but not limited to:
Providing full administration support to the department by answering telephone calls and emails
Working alongside the sales progression and lettings teams
Interacting with customers on social media
Completing data collection
General office tasks
Keeping a log of energy performance certificates
Tagging property keys
Helping our lettings team collect feedback from viewings
Conducting supervised viewings, gathering feedback, and updating the company CRM system
Working with colleagues
Managing the office diary
Maintaining good client relationships between the agency and the landlords via regular communication
Take on any required tasks of the office as and when needed
Training:
The apprenticeship programme duration is 18-months, and you will achieve Housing and Property Management (level 3)
Functional Skills in maths and English and ICT (if required)
You will be based in the employer’s office so you will gain 18-months’ office-based training
Training Outcome:
Upon successful completion of apprenticeship, a full-time position will be available
Employer Description:At Belvoir Shrewsbury, we believe that property is personal. Whether you’re selling a home, buying your next property, letting an investment or searching for somewhere to rent, our experienced team is here to guide you through every stage of the process.
As trusted estate agents and letting agents in Shrewsbury, we combine the strength of the national Belvoir brand with genuine local expertise. Our team understands the Shrewsbury property market and the communities that make the area such a desirable place to live.
We work with buyers, sellers, landlords and tenants across Shrewsbury and the surrounding villages, including Radbrook, Copthorne, Bicton Heath, Meole Brace, Monkmoor, Belle Vue, Cherry Orchard, Sutton Farm, Battlefield, Harlescott and Coleham.
Beyond the town itself, we also support clients in nearby villages and market towns such as Bayston Hill, Baschurch, Berrington, Cound, Shawbury, Pontesbury, Minsterley, Wem and Ellesmere.
From the moment you first contact us until the day your move completes, our goal is simple: to deliver professional advice, outstanding service and the best possible results for our clients.
.Working Hours :Monday - Friday, 9.00am - 5.00pm (with 40-minutes unpaid lunch).
Every other Saturday, 9.30am - 4.30pm.
Every other Saturday to be worked, but you will receive a day off in the week in lieu.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Own transport,Full clean UK driving licence....Read more...
