We're working with an exciting and growing leisure business that's expanding rapidly across the UK. With strong backing and a clear vision, this is a fantastic opportunity for a driven General Manager to lead a dynamic venue in Stockport. If you're passionate about delivering outstanding guest experiences and thrive in fast-paced, energetic environments, this could be your next big move. What we’re looking for:
A hands-on leader with a genuine passion for hospitality, leisure, and people
Energetic, motivated, and not afraid of a challenge
Organised and commercially aware, with an eye for both detail and the bigger picture
Financially astute – comfortable managing budgets, driving sales, and controlling costs
A great communicator who knows how to build strong team culture and lead from the front
Ideal background:
Previous General Manager experience in the leisure, hospitality, or events sector
Comfortable with both new venue openings and rebrands
Strategic mindset with the ability to support growth and long-term planning
Experienced in delivering staff training and leading high-performing teams
This is a great opportunity to join a business at a key stage of growth, with genuine scope for career progression as the company expands its portfolio. If you are keen to have a chat about this role, please forward CV’s to Stuart Hills or call 0207 790 2666 ....Read more...
Salesforce SME (m/w/d)
Join a forward-thinking, international company known for its premium building innovations. We’re looking for a Product Owner to help shape customer-centric digital solutions and lead agile delivery teams.
Your Role:
Serve as the main contact for business process management and consulting
Capture, evaluate, and prioritise business requirements
Maintain a clear, transparent product backlog
Lead sprint planning and collaborate closely with development and key users
Support continuous improvement through reviews and retrospectives
Your Profile:
Degree in business informatics or a similar field
Experience as a product owner or project manager in agile environments
Strong knowledge of Salesforce Sales, Service, and/or Field Service Cloud ☁️
Bonus: hands-on experience with Salesforce configuration
Strong communication and facilitation skills
What We Offer:
Long-term job security in a growing company ️
Meaningful, future-focused projects with room for creativity
Structured onboarding and training through internal academies
Attractive benefits: bonuses, extra vacation days, flexible incentives, team events
If you are interested, please contact our consultant for a confidential discussion using the contact details provided or click apply to send an updated copy of your CV.
Cavendish (Recruitment) Professionals Ltd is proud to be an equal opportunities employer and we believe that inclusion starts with the applicant experience. All qualified applicants will be considered for employment regardless of gender, race, age, sexual orientation, religion or belief....Read more...
General Manager - San Diego, CA - Up to $85kI am working with a client who is a fast-casual seafood restaurant looking for a General Manager to join them in opening a new location in San Diego. You will be joining a renowned group known for its focus on sustainably sourced products served in a casual and inviting atmosphere. Responsibilities:
Oversee all aspects of daily operations to ensure a smooth opening and exceptional guest experience from day oneLead pre-opening hiring efforts and build a high-performing team culture through strong training, support, and leadershipHandle guest interactions with professionalism, resolving issues quickly and positively to ensure satisfactionMonitor and analyze financial performance, including sales, labor, and inventory, to drive profitabilityEstablish and maintain high standards for cleanliness, safety, and compliance in preparation for opening and ongoing operations
Key Requirements:
Must have proven experience leading or supporting new restaurant openings, ideally in a high-volume settingManagement experience in a quick service or fast-casual restaurant environmentStrong knowledge of beverages, with the ability to lead quality, consistency, and training across the teamConfident and composed leader with excellent communication, time management, and organizational skillsSolid understanding of P&L, COGS, and overall financial performance metricsPassionate about hospitality with a commitment to delivering exceptional guest experiences from day one
If you’re interested in this opportunity, please send your resume to Holly today! Hollym@corecruitment.com ....Read more...
Area Manager – Traditional British Pubs – Midlands and Southwest - £65,000 This is for the L+T Division of the company and experience in this is preferableThis is a strong portfolio of around 40 pubs with a great mix of wet and food led sites.The purpose of the BDM role is to grow and maintain strong and open business relationships across the area. Maximising the profitability of each site both for the company and the Operator is key. BDMs should use their strong commercial business acumen and influencing skills in order to achieve budgeted profit targets and to continue to drive high performance by recruiting strong calibre Community Hero’s to operate their pubs.You will need multi-site experience and a full UK Driving license to qualify for this roleWhat they offer you:
£65,000 basic with car and bonusEasy progression into a director roleAll the support you need to succeed
Key Responsibilities
Develop, implement and maintain a clear operational plan for every pub in the area, to deliver a budget with a focus on five key performance areas detailed below.Driving income and salesMaximising review through strong cash and stock controlsMinimising cost pressures with the company by implementing a strong VFM cultureDevelop a growth capex plan with strong returnsDelivering a community action plan within every pub
Area Manager – Traditional British Pubs – Midlands and Southwest - £65,000 ....Read more...
NEW ROLE | Residential Conveyancer | Blackburn |
Salary: Competitive (plus financial and holiday bonuses)
Job Type: Full-time, Permanent
Work From Home: Up to 2 days per month
Join a forward-thinking and supportive law firm where youll be trusted with high-quality work and given the tools to thrive.
My client based in Blackburn and are expanding are seeking a Residential Conveyancer to join their well-established and busy Conveyancing team.
Working with a strong pipeline of business from mortgage brokers, estate agents, and loyal returning clients, this is an excellent opportunity to build your career in a collaborative and professional environment.
Youll benefit from full administrative support including dedicated teams for quotes, file opening, and post-completion work allowing you to focus on delivering outstanding client care and progressing files efficiently.
Your Role Will Include:
Handling a broad caseload of residential conveyancing transactions, including:
Sales and purchases (Freehold and Leasehold)
Remortgages
Transfers of equity
New builds
Right to buys
Shared ownership and staircasing
Drafting legal documentation and reviewing title documents
Liaising with clients, agents, solicitors, and lenders
Managing the exchange and completion process
Submitting SDLT forms and Land Registry applications
Maintaining compliance and accurate financial management on your matters
The Ideal candidate will have:
Proven experience in residential conveyancing (licensed conveyancer or solicitor background)
Confidence managing your own caseload with minimal supervision
Strong communication and client care skills
Competence using case management systems
A team player with the ability to work under pressure and prioritise effectively
What Youll Get in Return:
Competitive salary package
Financial and holiday bonuses
2 days per month working from home
Free on-site parking
Supportive team and open-plan office culture
Regular company events
Continuous professional development through our in-house training programme
If you're ready to take the next step in your conveyancing career with a firm that values quality, care, and growth wed love to hear from you.
To apply for this role or to discuss further, please give me a call on 0161 9147 357 or email t.carlisle@clayton-legal.co.uk....Read more...
About the firm
Legal 500 ranked law firm looking to recruit a Residential Conveyancing Solicitor into their Lancashire team.
Sacco Mann has been instructed on a Residential Conveyancing Solicitor role within a legal practice who really value their employees and clients. This role is a fantastic opportunity for an experienced, driven Residential Conveyancing Solicitor to establish themselves within a well-established, regional law firm for the long-term.
Benefits
Competitive salary for the area
Death in service
A generous pension scheme
Private medical insurance
Employee Assistance Programmes
Enhanced maternity/paternity
Free legal services
Bespoke progression paths
About the role
Within this Residential Conveyancing Solicitor role, you will be joining a friendly team of people and will work on matters including:
Running your own busy caseload of matters including sales, purchases, remortgages, buy to let, new build, property transfers and auctions
Support more junior members of the team when necessary
Build and maintain excellent client relationships with networking and taking part in Business Development opportunities
About you
The successful candidate will ideally have 3+ years PQE within Residential Conveyancing law, have a keen eye for detail, excellent client care skills and is looking to develop their existing skills even further. This role is also available to CILEx qualified and Licensed Conveyancers.
How to apply
If you are interested in this Lancashire based Residential Conveyancing Solicitor position, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com....Read more...
Residential Conveyancing Solicitor Liverpool (Hybrid) | Up to £48,000
Im working on behalf of a well-established law firm with a strong local reputation in the North West, who are looking to appoint an experienced Residential Conveyancing Solicitor to join their Liverpool office. This is a fantastic opportunity for someone ready to take the next step in their career by leading a small team while managing a varied caseload.
This role offers the chance to be part of a close-knit and supportive environment, with genuine opportunities for progression.
The successful candidate will work across both the Liverpool and Manchester offices, supervising a team of 34 and playing a key role in maintaining and expanding the firms strong client relationships.
Whats on Offer:
- Salary up to £48,000, depending on experience
- Hybrid working available
- Strong emphasis on professional development
- A collaborative team culture
- A comprehensive benefits package
Key Responsibilities:
- Manage a caseload of residential property matters including sales, purchases, and remortgages
- Supervise and support a small team of conveyancers across two office locations
- Maintain excellent communication with clients throughout the conveyancing process
- Build long-term client relationships and assist with business development
- Liaise with agents, solicitors, and other stakeholders
- Conduct necessary searches and assist with the exchange and completion processes
- Ensure compliance with current regulations and legal standards
What They\'re Looking For:
- A qualified solicitor, CILEX, or licensed conveyancer with at least 3 years' PQE
- Solid residential conveyancing experience
- Proven ability to supervise and develop junior staff
- Strong organisational skills and a high level of attention to detail
- Experience with bridging finance, new builds, or Building Safety Act transactions is an advantage
- Confident in client-facing roles and managing a busy caseload efficiently
If this sounds like the right move for you or you'd like to hear more, Id be happy to share further details. Please call Rebecca on 0151 2301 208 or send across your updated CV to r.davies@clayton-legal.co.uk.....Read more...
A highly successful and growing firm are looking to recruit a number of experienced Conveyancers. They are making impressive growth in the market having continued to recruit during the downturn of 2023, with further expansion planned for 2024 and beyond.
They are looking for experienced Conveyancers who want to put the customer at the forefront of their premium service.
This firm is offering either complete home working or hybrid working model in their Cardiff city centre location, with salary ranging from £30k-£50k DOE + bonus, 25 days holiday that can increase with service as well as a host of other benefits such as BUPA private medical and paid sick leave.
This role is handling a caseload capped at 75 files (more files can be requested if desired by fee earner) through to completion with experience in Freehold and Leasehold Sales & Purchase essential however some support and training will be on offer.
This firm pride themselves on quality of work and are looking for Conveyancers who share their vison of providing quality conveyancing of work for customers and clients, rather than volume of work.
Due to remote working availability, they are happy to consider candidates across all locations and will provide access to the latest technology available to ensure the role is a success.
To apply for this Residential Conveyancer role please forward your CV to a.dellarmi@clayton-legal.co.uk or call Adam Dell'Armi on 01133 979929.
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
Answering the phone
Sending emails
Screening Candidates
Interviewing Candidates (After Training)
Looking after the companies marketing and social media pages
Event planning
Speaking with clients on the phone
Sales calls (after training)
Client Visits (supervised)
Calculating pay and client charge rates
General administration
Training:
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus
These workshops are carefully designed to support the learning required throughout the apprenticeship programme
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession
You will experience a blended learning model
Training Outcome:
At the end of the apprenticeship, there may be an opportunity to progress into a full time, permanent role, where you will be trained to become a recruitment consultant
Employer Description:Recruitment for You...
With our extensive network and thorough selection process, we can introduce a selection of qualified professionals to join your setting.
Staff for Education understand that your recruitment needs may not necessarily be straightforward. Our tailored and personalised recruitment solutions will ensure that whatever the need, we are well-placed to find you the person with the right qualifications and experience.
We work with a vast number of distinguished education settings bringing regular opportunities to our candidates. We have an impeccable record of sourcing professionals for roles throughout the education sector.Working Hours :Monday- Friday
8.00am- 5:00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Time management,Hard working & Reliable,Ambitious,Smart professional appearance....Read more...
This role will specifically develop you into a professional Accounting & Administration specialist in a global organisation. You will learn the skills, knowledge and behaviours to be able to:
Complete day to day finance administration
Assist with accounts personnel with processing purchase ledger invoices
Produce monthly payments to external suppliers
Work effectively with audits
Allocate sales ledger cash
Work on bank reconciliation
Provide exceptional customer service to internal and external customers
Conduct general administrative duties
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills maths Level 2 (if required)
Functional Skills English Level 2 (if required)
Monthly day release online (3-hour sessions) and 10-weekly onsite reviews & observations
Training Outcome:Full-time employment and progression to higher education.Employer Description:AESSEAL is the world’s leading specialist in the design and manufacture of mechanical seals and support systems. They are renowned as one of South Yorkshire's best employers, providing lifelong careers for the right individual that fits into their core values and their ethos.
AESSEAL invest heavily into their staff. They provide many opportunities for Apprenticeships in their business and drive forward to ensure they have the best talent South Yorkshire has on offer for their Rotherham branch.
If you would like to join a vibrant, forward thinking, innovative and excellent business, AESSEAL are the company for you. Just as their slogan states, you could experience the exceptional.Working Hours :Monday - Friday, 9:00am to 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Some knowledge of Microsoft,Friendly and approachable,Keen attention to detail....Read more...
Operates as the point of contact for assigned customers
Develops and maintains long-term relationships with accounts
Makes sure clients receive requested products and services in a timely fashion
Communicates client needs and demands to employer company
Manage projects within client relationships, working to carry out client goals while meeting company goals
Identifies opportunities to grow business with existing clients
Coordinate with staff members working on the same account to ensure consistent service
Collaborates with sales team to reach prospective clients
Service multiple clients concurrently, often meeting deadlines
Keep records of client transactions
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification, which will help start your career and give you an insight into the business's processes and procedures
Our training is all completed remotely via Teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours
Training Outcome:
Full time customer service role/ account manager
Technical account manager
Field account manager
Controls manager
Employer Description:At STAR FM, we deliver tailored rapid site deployment CCTV as well as facilities management solutions to safeguard your people, assets, and operations, no matter the scale.Working Hours :37.5 hours per week, which are flexible between the hours of 9am and 5pm. Exact hours to be discussed and confirmed at interview.Skills: Communication skills,IT skills,Customer care skills,Team working,Initiative,Good telephone manner....Read more...
Prepare & pack orders for despatch
Receive goods inwards, ensuring all deliveries are dealt with appropriately
Order processing & accounts support
Schedule and coordinate shipments with logistics partners, both domestic and overseas
Monitor stock and liaise with purchasing to order new supplies
Conduct monthly stock takes
Prepare and ‘kit’ instrument components for production
Answer phone, emails, and online chat messages
Keep work areas organised and free from debris
Perform other ad hoc duties where required
Training:An apprenticeship includes regular training with a college or other training organisation. At least 6 of your weekly working hours will be spent learning at work or studying and completing assignments etc.
You will be assigned a Learning Development Advisor who will link knowledge learning to practical ongoing work/duties development for the apprentice. Training Outcome:
There is a great chance of career development through the business
These could be into sales/accounts or technical testing of their products within their labs
Employer Description:For 50 years, Castle Group has been at the forefront of environmental measurement and monitoring technology. Whether you need to learn how to measure something, source the right piece of equipment or have a detailed assessment conducted for you, we are the people to ask.Working Hours :Monday to Thursday 08:30 AM to 5:00 PM
Friday 08:30 AM to 2:00 PMSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Prepare and submit import/export customs declarations
Create T1 transit documents and manage other customs-related paperwork(e.g., EU import/export forms, barcode clearances)
Handle general administrative tasks related to customs processes
Extract, collect, and organize data for reporting and compliance
Build and maintain documents for customs and business operations
Assist with accounting entries and financial admin tasks
Support the sales team with customer records and CRM updates
Contribute to social media and digital marketing campaigns
Create and schedule content for social platforms
Write and manage email communications (internal/external)
Training:
You will be studying a Level 3 Business Administrator Apprenticeship standard over an 18-month period
This is a fully work-based programme - you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
Training Outcome:
Potential full-time position upon completion of the apprenticeship
Employer Description:Here at Instant Clearances, we make your customs process quick, easy and hassle free. The clearance process can be time-consuming, we aim to make sure the declarations are correct to cut out delays to your transport. We submit Import and Export Declarations to and from the UK/EU. Along with T1 documentation. All tailored to your needs. We act as your agent to submit this process and make it hassle free for your business. We will keep in contact throughout the declaration process to make sure we input the correct data. All of our declaration are complaint with the latest regulations.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,IT skills,Number skills,Organisation skills,Team working....Read more...
As a Business Administration Apprenticeship Apprentice, you'll support day-to-day operations, contributing to the smooth running of the business. Duties may include:
Processing purchase orders
Checking price lists to ensure accurate purchase orders are sent to our suppliers and booked in
Liaising with the Hire Coordinators in the open office when required
Creating tickets to customers and being able to ensure any customer responses are actioned in good time
Liaise with suppliers via phone/emails regarding any issues/availability of the equipment
Training:Business Administrator Level 3.
100% online delivered programme with learning modules that include:
Personal Effectiveness & Time Management, Problem Solving & Decision Making, Business Improvement Tools, Communication Skills & Techniques and many more.
Academy Live 6 hours per week
Coaching
Independent learning
Progress reviews every 12 weeks
Practical application
Work based project
Training Outcome:Progression within Procurement Team after receiving a graded certificate in Level 3 Business Administration Apprenticeship. Potential fast track to the Procurement & Supply Chain Assistant Apprenticeship.Employer Description:National Tool Hire Ltd has a renowned unique brand in an established industry and is one of the fastest growing in the UK. NTH offers its customers help in finding the best tools to hire from the best suppliers in the UK, think of NTH as a version of some of the best-known booking services and transport services, without owning the equipment or locations. Sales are all e-commerce.Working Hours :Monday to Friday 9am - 5:30pm including 1-hour lunch break per day, 40 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Project management....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:Working towards a level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Customer Support Executive
Front of House - Brand Representative
Customer Service expert leading to after sales, service advisor or parts advisor
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
We are looking for an enthusiastic candidate who will work in a small team within this electrical wholesale branch. After full training given your responsibilities will include:
Managing stock in and out (to external clients) as well as in-store transfers
Stock control
Picking and packing customer orders
Recycling and completing the paperwork associated with a busy warehouse
Picking and packing goods in and out
Liaising with other departments
Training:Completing a Level 2 Supply Chain Warehouse Operative Apprenticeship, which will include the following elements:
Competence / Knowledge-based qualification in Warehouse at Level 2
Functional Skills maths / English
End Point Assessment - final exam and observation
The vocational and academic training aspects are separated and delivered by separate teams
The vocational training and assessment is conducted, more often than not, on-site according to the employer's wishes
Notice of dates is agreed well in advance of a site visit
Training and assessment is conducted both on and off-the-job, according to the needs of the course and the learner
Every effort is made to ensure the best result is achieved by the learner
Training Outcome:
Excellent prospects for the candidate once they have completed their apprenticeship
Warehouse supervisor, manager, sales
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday 8.00am - 5.00pm with 1 hour lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Physical fitness,Excellent work ethic,Timekeeping....Read more...
Safe storage of parts
Handling storing receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme using IVECO Systems
A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service
Training:
We use a blended learning approach
Face to face with a Skillnet Skills Coach
Mentor in the workplace
Visits throughout the apprenticeship to the IVECO Training Academy
Training Outcome:
Mentor
Team Leader
Employer Description:Here at Guest Trucks, we value all our colleagues across the Group and their contribution to our success.
We aim to create a positive experience for both our customers and our colleagues when interacting with Guest Motor Group.
Since 1915 all of our colleagues have played an important role in achieving our mission, and as we continue to progress as a Group the opportunities to develop your career and be a part of our success continue to grow too.
We want our employees to gain satisfaction from their work, embracing their responsibilities with passion and dedication, while also prioritising their own principles when it comes to building relationships with both our customers and colleagues. In exchange, we provide a supportive environment that helps growth, recognises and rewards your outstanding work, and offers a range of benefits.Working Hours :Monday to Friday (weekends may be required) this will be conformed at Interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Patience....Read more...
You will work closely with the Managing Director and Production Manager, gaining practical experience and training in a broad range of finance and administrative tasks.
Key Responsibilities:
Assist in the preparation and submission of VAT returns in compliance with HMRC regulations.
Perform daily administrative tasks including data entry, invoice processing, and filing of financial records
Maintain and reconcile purchase and sales ledgers
Assist with bank reconciliations and cash flow monitoring
Support with month-end and year-end processes
Liaise with suppliers and customers to resolve invoice or payment queries
Help ensure compliance with internal financial policies and external reporting requirements
Use accounting software such as Sage, Xero, or QuickBooks (training will be provided)
Participate in team meetings and contribute to process improvement initiatives
Training:
Assistant Acccountant Level 3 Apprentice Standard
AAT Level 3 Diploma
End Point Assessment
1 day per week at Sheffield College, City Campus
Granville Road, Sheffield S2 2RL
Training Outcome:
Successful candidate will look to progress to the higher levels of training ideally through AAT
Employer Description:Sky Chemicals is a fast-growing company specialising in the supply of high-level disinfectants and cleaning Chemicals to wide range of businesses across the UK and some overseas trade. A large amount of our work is with the NHS infection control departments.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You will be the first point of contact for a wide range of customers as part of our talented help desk team. It will be advantageous for you to have some experience in IT.
Your day-to-day roles will typically include:
Use of remote tools to assist customers in troubleshooting problems
Manage technical issues, solutions, and sales opportunity progress by creating cases within the company help desk system
Ensure clear, professional communication between the team and customer
Create and maintain self-help documents
Acting as first response to all incoming support tickets
Make sure that Client Documentation is well maintained
Onsite visits to our clients offices to help them with IT
Continue education by attending training sessions and reading technical documentation to gain the qualification and the skills you need to build your career within IT.
Research IT and telecoms products we use and could use in the future to expand our catalogue of products we offer to clients.Other duties as assigned from time to time.Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:Full-time employment is expected once the apprenticeship is completeFurther training opportunities with Higher level apprenticeships are also available.Employer Description:We work with law and accounting firms every day.
We understand your tools, your pressures, your compliance headaches, and that “quick fix” issues are never actually quick.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
The Support Desk Technician (Apprentice) is the first point of contact for end users experiencing technical difficulties. Strong and confident communication skills are therefore of the utmost importance.
Your role involves diagnosing and resolving issues related to hardware, software, and other computer systems, in a predominantly Microsoft Windows-based client base.
You’ll set up new computers, printers, and user accounts, and provide ad-hoc user training, based on best-practise and security-focussed methodologies. You’ll also assist with account management, providing senior Renaissance staff with feedback from end users and detail of common, reoccurring, or evolving technological or customer service-related issues.
Under appropriate supervision, you may be required to attend our clients’ offices and transport computer equipment on occasion, providing cover for on-site support and/or installation services where geographically appropriate.
There is strong potential for a permanent role with the Company, upon successful completion of your apprenticeship.
As a Digital Support Technician you will:
Provide timely and effective remote support to users and clients
Diagnose and troubleshoot hardware, software, and network problems
Recognise when issues require internal escalation and do so in a timely manner
Address non-technical inquiries and transfer or escalate them appropriately
Set up new computers, printers, and software applications
Create new user accounts according to individual needs of the user and client, and according to instruction
Assist with migrations (e.g. on-premises to Azure/Entra/Office 365) and other IT projects, when required
Offer training to users on system usage and best practices
Assist users in managing their user accounts, including password resets and access permissions
Work on multiple issues/tickets concurrently, prioritising your workload and meeting SLA deadlines
Keep track of all client and internal interactions in the company's PSA tool, to allow for accurate reporting of time, sales, communications, and profitability of each client
Training Outcome:This role offers the potential for a permanent position upon successful completion of the apprenticeship, contingent on performance.Employer Description:Renaissance is an IT Managed Service Provider, catering for Small to Medium Businesses, Charities, and Schools in the local area and nationally. We are a close-knit team with very low staff turnover; several of our 11 employees have been with the company for well over 5 years. We aim to be the "one-stop-shop" for all things "IT" for our customers, including everything from our IT Support Desk through to high-level IT Strategy Consultancy & Network Design, Microsoft 365 deployments, Cyber Security services, VoIP Telephony, and CCTV solutions.Working Hours :Monday - Friday, 09:00 - 17:30 (1 hour lunch break).Skills: Communication skills,Written communication skills,Microsoft Windows 10/11,Microsoft Office,Technical Support,Active Directory (On-Premise),Microsoft 365,Entra ID,Intune,Cyber Security,TCP/IP Networking....Read more...
Daily responsibilities will be split 50% Marketing and 50% Operations Support and will include but are not limited to:
Marketing:
Supporting the Marketing Manager to implement the marketing plan, creating, executing and monitoring marketing campaigns
Social Media Savvy, you’ll be composing & posting online content on the UK social media channels, representing our franchise network and suppliers effectively
Creation of engaging content, including video development using Canva, CapCut and other sources
Supporting with copywriting of blogs, case studies, and email communications
Building and maintaining reporting for company emailing and maintaining data integrity within operating programmes
Co-ordinating design and distribution of fortnightly internal newsletter communications
Maintaining marketing report filing and sharing with the franchise network
Assist in and oversee PR activity between the marketing agency and the Franchise network
Liaising with the supply chain from a marketing perspective
Maintaining the marketing filing systems
Administration:
Supporting the organisation and delivery of UK events
Support in the franchise development sales process and CRM activities for franchise candidates
Assisting with the management of our National Accounts Programme
Responsible for creating meeting agendas and minute-taking in various stakeholder meetings
Completing quarterly VAT Return
Training:Face-to-face training sessions will be delivered from the state-of-the-art EMA training hub.
The 3 core knowledge units are as follows:
Fundamentals of Marketing
Content Marketing
Marketing Campaign Fundamentals
In addition to the modules above, you will also study towards the Google Analytics vendor qualification.
Further support will be provided to you through your Digital Coach/Mentor via onsite visits and remote communication.Training Outcome:Opportunity for a full-time position within the team upon completion of the apprenticeship programme.Employer Description:We are the UK-based arm of a multinational franchise operation, in the signage and visual communications industry. As a leading international signage franchisor, via our franchisee network, we provide creative and dynamic visual signage and graphics to the end customer. To do this as the franchisor, we are obliged to deliver an optimum service to our franchise network.FASTSIGNS is part of Propelled Brands which is proactively looking to enhance its business portfolio in the UK.Working Hours :Monday to Friday, 8:30am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Creative,Initiative....Read more...
• Assist the Account Management Team with daily administrative tasks, ensuring smooth operations.• Learn and support the day-to-day management of customer accounts.• Maintain and update customer records within our Zoho CRM system to ensure accurate data management.• Support the team in managing waste collection schedules, coordinating with suppliers and customers.• Prepare and distribute reports related to financial performance, environmental impact, service performance, and customer feedback.• Assist in invoice processing and resolving any billing discrepancies.• Work closely with vendors and customers to facilitate smooth booking and transaction processes.• Gain knowledge of compliance and legal factors related to waste management.• Provide general office support, including document preparation, filing, and scheduling meetings.Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administration Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:You will have opportunities for career progression within Flame UK upon successful completion of the apprenticeship.Employer Description:Flame UK is a leading waste and environmental services provider to businesses across the UK. Our focus is on delivering the best service in the industry through our frontline team and Account Managers, emphasizing communication, speed of response, and vast industry knowledge. We help businesses with demanding waste management needs and have ambitious growth plans, making this an exciting opportunity for a motivated apprentice to start their career with us.
Role Overview
This is an excellent opportunity for an enthusiastic and motivated individual to join our Account Management Team as a Business Administration Apprentice. The role is primarily focused on supporting our Account Management Team. The apprentice will gain hands-on experience in the day-to-day management of customer accounts, learning the processes and administration behind that, as well as compliance and legal factors around waste management.
They will work with a single team on a set portfolio of customers to deliver the highest standard of service to our customers and vendors. Additionally, they will create and populate reports ranging from financial to environmental and be involved in system processes, booking, and liaising with vendors and customers.
As an administration-focused business, the Business Administration Apprenticeship is an excellent fit for our team. Upon completion, the apprentice will be skilled enough for a role in customer service, account management, sales, finance, or operations. We are ready to take on an apprentice at any time.Working Hours :Monday – Friday 8:30 am – 5:00 pm (30 min unpaid lunch).Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Comprehensively understands the product range of the business unit to proactively maximise all sales opportunities and to provide advice on products and suitable alternatives to the customer
Has the ability to provide information and advice on key initiatives happening in the business unit, which will support the customer, such as website developments or e-commerce activities
Responds to and deals with issues relating to orders and deliveries from customers effectively to minimise the effect on the customer and cost to the business, by dealing with queries as quickly as possible, maintaining a helpful and friendly approach, avoiding repeat calls for the same issue
Develops effective relationships with existing customers by promoting products and services and promotions within business unit where applicable
Manage customer concerns process applicable to business unit in line with local business procedures
Utilises Management Information systems to properly understand customers’ terms and conditions where applicable
Operate effectively and efficiently within current policies and KPI targets relating to call handling, despatch, complaint handling, email enquiries and telephone responses
Process order quotations including freight costing and follow up
Liaising with internal and external departments to ensure that orders are swiftly processed and dispatched
Deals with returns and credits in a timely manner
Provide effective support to the Sales teams, Marketing, Product Management and any other key functions applicable within the business unit and other group companies as required
Participate in specific projects and improvement activities as required and directed by Management
Understand, proactively embrace and positively act in accordance with our core values and beliefs; empowerment, innovation and integrity and consistently demonstrate the associated behaviours
Understand, proactively embrace and positively act in accordance with our code of conduct
Ensure completion of all relevant compliance training and procedures
Assist with on-boarding of new staff into the business by helping with Training and providing information and assistance
Help and assist other team members, even outside of own individual tasks
Take pro-active responsibility for the improvement of KPI’s by providing data to Management and actions plans for improvement
To be responsible for the health, safety and welfare of self and colleagues in accordance with group and local EHS procedures
Training:
Customer service practitioner Level 2 apprenticeship standard
Weekly off the job training
Blended learning sessions with assessor coach
Functional skills if required
Training Outcome:
The opportunity to progress to other roles and areas of the organisation
Employer Description:Abloy is the UK’s leading expert on high quality door locking and functionality, with a rich heritage in producing the world’s most trusted access control hardware. As a pioneer in the industry with a history of innovation, Abloy offers solutions that are secure, robust, easy to use and feature the latest technological developments.
The Abloy product range has for many years included the ultimate patented, high-performance electric locks, strikes, cylinders and padlocks. In recent years this has been substantially expanded with innovative, market leading electromechanical and digital systems such as CLIQ®, Incedo™ Business, Aperio®and SMARTair™, to create an extensive, compliant access control range.
Abloy’s comprehensive portfolio of locking solutions meets virtually any requirements, providing flexible, scalable and compliant security, including access control systems designed to help control the movement of people in a wide range of building types and applications.
As a trusted partner and first-class service provider, Abloy satisfies customers who demand the highest level of security, resilience, reliability and convenience, with the capability to offer a complete security solution - from initial surveys and fact finding, to assessments, planning and specification.
You’ll find Abloy staff friendly, knowledgeable and willing to put in that extra commitment to specify the right solution for your needs.
The world around us is changing rapidly, so Abloy continuously invests, innovates and develops new products and technology to meet the current and future needs of the market, which puts the brand at the forefront of access control and locking security.
Abloy UK is fully owned by ASSA ABLOY, the global leader in total door opening solutions. From locks to security doors, entrance automation and access control systems, ASSA ABLOY has an annual turnover of €6 billion and employs approximately 44,000 people worldwide.Working Hours :Monday to Friday 8.30am - 5.00pm with half hour lunch but hours will vary on other weeks Monday, Thursday and Friday 8.30am - 3.30pm - to be confirmed upon startSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Are you good at multi-tasking? Do you take pride in offering excellent customer service?Our client is a growing electrical contracting business based in Coulsdon; they are seeking a well-organised and proactive Office Administrator to join their tight knit team.This role is crucial within the Company's structure as its main purpose is to be at the forefront of the business - being the first point of contact for new customers, suppliers and existing clients.Other responsibilities include:
Managing all incoming calls including sales enquiries, bookings and customer follow up's.Liaising with suppliers and placing orders for materials.Maintaining client records via the Company's CRM (for which you will be fully trained).Providing support with invoicing, document management and filing.Assisting the wider team with general administrative duties to support the smooth running of the business.
This role would suit someone who has worked in a similar industry and is seeking a new challenge or someone who has excellent customer service experience and is seeking a change.Essential skills required:
Previous experience within an administrative role would be an advantagePrevious knowledge or use of project management software (ClickUp) and/or social media and marketing would be advantageous.Excellent communication and organisation skillsFirst rate customer service skillsGood IT skillsSelf-motivated with the ability to use own initiativeThe ability to multi-task and work under pressurePositive with an enthusiastic, can-do attitude to work
Job details:
Office AdministratorCoulsdon, Surrey£26,000 - £29,000 per annum depending on experience Full Time - 40 hours per week, Monday to Friday 8am to 5pmBenefits include 28 days holiday (including bank holidays), a company pension scheme, health cash plan, supportive & friendly working environment and full training
If you have the right skills and experience for this role, we would like to hear from you.Due to large volumes of applications, we cannot always contact all applicants. If you do not hear from us within 10 days of your application, please assume that you have been unsuccessful on this occasion.....Read more...
