A fantastic opportunity has arisen for a Business Process Continuous Improvement Manager to join a global leader in design and manufacturing in Hertfordshire. This is a Fixed Term Contract position.
As the Business Process Continuous Improvement Manager, in Hertfordshire, will be a Fixed Term Contract and you will report into the Finance Director. This job plays a pivotal role in enhancing organisational efficiency by analysing, optimising, and streamlining business processes. This individual will drive continuous improvement initiatives, foster a culture of excellence, and ensure alignment with strategic objectives while delivering measurable improvements in productivity, cost-effectiveness, and quality.
Key Responsibilities:
Develop and implement a Continuous Improvement strategy aligned with business goals.
Work with all the Heads of Departments (HoDs) to identify the Key departmental and cross functional processes, as well as any process gaps, and areas for improvement.
Lead workshops and training sessions enhancing Continuous Improvement capabilities across the business.
Work directly with teams and HoDs on change management to ensure the pace of change is appropriate and that new ways of working are embedded.
Using methodologies such as Lean or Six Sigma, work with the HoDs to ensure that our processes are fit for purpose (Agile, efficient, resilient to errors, clearly understood, add value with clear accountabilities).
The successful Business Process Continuous Improvement Manager, Hertfordshire, will have:
2:1 Bachelor’s degree in Engineering, Business Administration, Operations Management or IT Disciplines.
Lean, Kaizen, or Six Sigma Green Belt certification preferred (Black Belt a plus).
Proven experience in process improvement and project management, with proficiency in process mapping software and data analysis tools.
Ability to work cross functionally - working with Operations, Technical, Sales and Marketing, and Finance teams to align processes with business goals.
This is an opportunity to be part of a company that saves lives daily through innovative safety solutions, where your expertise will directly impact transformation and support business growth.
Please note that this is a Fixed Term Contract role (FTC).
APPLY NOW for the Business Process Continuous Improvement Manager, Hertfordshire, by sending your CV and Cover Letter to rdent@redlinegroup.Com.....Read more...
SPECIFIC DUTIES
Order Processing:
Efficiently process sales orders, ensuring accuracy in a timely manner.
Coordinate with various departments to fulfil orders and address any discrepancies.
Back Order Processing:
Regularly review and process new back orders.
Manage date changes for back orders in both customer orders and the ERP System.
Communicate and provide guidance to customers regarding revised dates.
Execute necessary actions to force back orders and ensure alignment with the original order
Ensure accuracy by matching forced pick notes with customer notes.
Address and respond to progress and chase reports promptly.
Customer Support:
Provide excellent customer service by responding to enquiries, resolving issues, and addressing customer concerns in a timely manner.
Collaborate with the sales team to ensure customer satisfaction and retention.
Documentation and Record Keeping:
Maintain accurate and up-to-date records of customer interactions, transactions, and sales activities.
Communication and Coordination:
Act as a liaison between the sales team and other internal departments to facilitate information flow.
Communicate order status and updates to customers and internal stakeholders.
Quotation Support:
Prepare and issue sales quotations to customers.
Collaborate with the sales & commercial team to ensure quotes align with customer needs and company policies.
Sales Team Assistance:
Support the sales team with administrative tasks, including the following:
Managing customer portals up to the point of despatch.Schedule and record outgoing stock deliveries to our major clients efficiently.
Attend to incoming calls and provide professional telephone support.
Create and prepare export documentation.
Initiate and manage the process of raising collections & insurance claims.
Verify the accuracy of all printed pick notes against the system.
Ensure that pick notes are correctly forwarded to the transport department.
Regularly manage and respond to emails in the sales inbox.
Print and supplement new orders with any additional information.
Process and fulfil proof of delivery (POD) requests efficiently.
Maintain organised filing and archiving systems.
Other ‘Ad-Hoc’ duties as and when required for the business.
Data Entry and Analysis:
Enter and maintain accurate data in our ERP system.
Assist in analysing sales data to identify trends and opportunities for improvement.
Training:
Training will be completed with City of Wolverhampton College
Training Outcome:There may be the opportunity of a full-time position upon successful completion of the apprenticeship. Employer Description:Barton Storage Systems, your trusted trade-only supplier with over 60 years of excellence serving the UK and international markets. Through our UK distributor network, we deliver premium-quality storage equipment, innovative handling systems, and reliable access solutions that meet evolving industry demands.Working Hours :Mon - Thursday 8:30am-5pm / Fri 8:30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
JOB DESCRIPTION
Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Job Summary
Under general supervision, the National Account Manager is responsible for driving revenue within assigned accounts and through specified programs. Assigned accounts to include, but not limited to, COIT, Servpro (liaison for cleaning products), ServiceMaster (liaison for cleaning products), One Way Property Restoration, and Jon-Don. Also, management of the Private Label Chemical Program including hiring/managing Manufacturing Rep firms, product management of private label offering and sourcing new revenue streams through Toll Manufacturing opportunities including managing opportunities with Rust-Oleum.
Essential Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties. The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time.
Gather product, customer, and market information to aid in the process of selling product.
Manage sales process and achieve revenue targets.
Display or demonstrate product, using visual tools, samples or catalog, and emphasize salable features at trade shows, open houses, and sales training opportunities.
Maintain customer account portfolio, including sales volume, trip and customer reports, working agreements and other tracking reports.
Create reports for business transactions and keep expense accounts.
Represent manufacturer in fair and honest way Receive customer feedback and respond in an appropriate manner.
Maintain constant communication with clients.
Participate in product development and product improvement processes.
Act as an interface between the company and the customer on pricing, product availability, product information and credit issues.
Gather and disseminate internal information regarding product improvement, process improvements, including functions like shipping, quality, competitive information, and business opportunities.
Performs other related duties as assigned.
Minimum Qualifications
The requirements listed below are representative of the education, experience, certification and/or licensure required. An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.
Education and Experience
Bachelor's Degree in Business / Sales & Marketing / Business Management required
Five years of retail sales experience required.
Retail placement and marketing support experience beneficial.
Employment Standards
The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required.
Knowledge of Word / PowerPoint / Excel
Knowledge of Customer Management Software
Knowledge of Retailer Experience / Past Sales Experience
Ability to pass a pre-employment background check.
Hiring Range
Between $93K - $105K annually
Benefits
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's
All job offers are contingent upon satisfactory pre-employment drug test and background screening.Apply for this ad Online!....Read more...
Process improvement: Identify opportunities for process improvements within the ART through data analysis, focusing on increasing efficiency, reducing waste, and delivering higher value to the business. Create process models, diagrams and flowcharts to represent current and future state processes.
Requirements gathering: Collaborating with stakeholders to analyse and document business requirements and user stories to ensure alignment with business objectives and strategic goals. Ensure we have captured the desired business outcome and the key performance indicators that tell us what good looks like. Convert business needs and requirements into detailed user stories, ensuring they are well-defined, prioritised, and include acceptance criteria. Collaborate with Product Owners to maintain a well-groomed product backlog. Coordination and communication between business users, members from their own team and enabling teams throughout the development process.
Data analysis: Analyse data using Lean Six Sigma methodologies to identify trends, patterns, and insights that can inform business decisions. Follow trends to ensure that the value stream makes continuous improvement and adds value to the business.
Support of Agile ways of working: Contributing to the continuous improvement of Agile processes and methodologies within the team or organisation. Actively participate in PI Planning sessions, helping to define features, clarify requirements and ensure that user stories are properly estimated and aligned with the program’s objectives.
Training:Why choose our Business Analyst Level 4 apprenticeship?
Our Business Analyst Level 4 apprenticeship develops learners to investigate information systems solutions and gain the know-how to improve operational efficiency for your organisation. The principles of data analytics are being applied across just about every industry. Using past-event data, business analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
QA’s Business Analyst Level 4 apprenticeship programme enables the apprentice to:
Become a change professional who helps organisations deliver business and digital change successfully.
Regularly investigate and analyse solutions to ensure the right one is chosen.
Experience a flexible learning journey using a blend of learning methodologies, including online learning, practical exercises, video content, coaching and workshops.
Tools and technologies learned: Apprentices will learn to use Unified Modeling Language (UML), Business Process Model and Notation (BPMN), Data Modelling, User Acceptance Testing (UAT), SWOT & PESTLE.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Genus PLC is a world-leading animal genetics company. At the forefront of innovation in gene-editing, advanced reproductive biology, and other breakthrough breeding technologies, their R&D advances an agricultural practice thousands of years old – animal breeding. Their goal is to ensure the global food system continues to nurture healthy, productive animals that yield affordable, high-quality proteins for a sustainable future. They believe a more sustainable food system starts with better breeding and genetics.Working Hours :Monday to Friday, shifts between 8am - 5:30pm (e.g. 8am - 4pm or 9:30am - 5:30pm). This is a hybrid role.Skills: Communication skills,IT skills....Read more...
Depot Manager – Aftermarket Distribution & Logistics
We are excited to offer a fantastic opportunity for an experienced Depot Manager / Branch Manager to join a market-leading global business at the forefront of the Aftermarket, logistics and distribution industry. This is more than just a management role—it's your chance to become part of a people-focused organisation that values innovation, teamwork, and continuous improvement. With a strong track record of internal progression, we offer a clear and realistic pathway for career development across our nationwide and international operations.
As the Branch Manager / Depot Manager, you’ll take ownership of the day-to-day running of a busy, high-performing depot—leading from the front to drive operational excellence across logistics, warehouse performance, stock control, and customer service. You’ll inspire, coach, and develop your team to exceed key performance targets while delivering an outstanding customer experience and maintaining the highest standards of safety, efficiency, and accuracy.
Location – Shefford, Bedworth, Letchworth, Milton Keynes, St Albans, Cambridge
Salary – Up to £45K basic – Bonus – 25 days Hols (inc BH 32 days total) – Pension – Employee Assistance Program – Life Assurance – Free On Site Parking – Mon to Fri NO weekend
Key Responsibilities:
Manage warehouse and customer service teams to meet performance targets
Oversee stock control, goods-in processes, and quarterly stock takes
Ensure efficient logistics planning (own fleet and third-party hauliers)
Lead, coach, and develop staff to maximise productivity and service
Drive continuous improvement and process efficiency
Handle customer complaints and promote a service-driven culture
Maintain compliance with health & safety regulations
Collaborate with Sales and Procurement to align depot operations with business goals
Candidate Requirements:
2–4 years’ experience in a distribution, logistics, or warehouse leadership role
Strong leadership, organisational, and communication skills
Proven track record of meeting operational KPIs
Experience with Warehouse Management Systems and Microsoft Office
Customer service focus, ideally with retail experience
Knowledge of process improvement methodologies (e.g. Six Sigma) desirable
This is an excellent opportunity for a results-driven leader to take ownership of depot operations and deliver real impact in a growing business.
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4265RC Branch / Depot Manager....Read more...
Depot Manager – Aftermarket Distribution & Logistics
We are excited to offer a fantastic opportunity for an experienced Depot Manager / Branch Manager to join a market-leading global business at the forefront of the Aftermarket, logistics and distribution industry. This is more than just a management role—it's your chance to become part of a people-focused organisation that values innovation, teamwork, and continuous improvement. With a strong track record of internal progression, we offer a clear and realistic pathway for career development across our nationwide and international operations.
As the Branch Manager / Depot Manager, you’ll take ownership of the day-to-day running of a busy, high-performing depot—leading from the front to drive operational excellence across logistics, warehouse performance, stock control, and customer service. You’ll inspire, coach, and develop your team to exceed key performance targets while delivering an outstanding customer experience and maintaining the highest standards of safety, efficiency, and accuracy.
Location – Shefford, Bedworth, Letchworth, Milton Keynes, St Albans, Cambridge
Salary – Up to £45K basic – Bonus – 25 days Hols (inc BH 32 days total) – Pension – Employee Assistance Program – Life Assurance – Free On Site Parking – Mon to Fri NO weekend
Key Responsibilities:
Manage warehouse and customer service teams to meet performance targets
Oversee stock control, goods-in processes, and quarterly stock takes
Ensure efficient logistics planning (own fleet and third-party hauliers)
Lead, coach, and develop staff to maximise productivity and service
Drive continuous improvement and process efficiency
Handle customer complaints and promote a service-driven culture
Maintain compliance with health & safety regulations
Collaborate with Sales and Procurement to align depot operations with business goals
Candidate Requirements:
2–4 years’ experience in a distribution, logistics, or warehouse leadership role
Strong leadership, organisational, and communication skills
Proven track record of meeting operational KPIs
Experience with Warehouse Management Systems and Microsoft Office
Customer service focus, ideally with retail experience
Knowledge of process improvement methodologies (e.g. Six Sigma) desirable
This is an excellent opportunity for a results-driven leader to take ownership of depot operations and deliver real impact in a growing business.
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4265RC Branch / Depot Manager....Read more...
Depot Manager – Aftermarket Distribution & Logistics
We are excited to offer a fantastic opportunity for an experienced Depot Manager / Branch Manager to join a market-leading global business at the forefront of the Aftermarket, logistics and distribution industry. This is more than just a management role—it's your chance to become part of a people-focused organisation that values innovation, teamwork, and continuous improvement. With a strong track record of internal progression, we offer a clear and realistic pathway for career development across our nationwide and international operations.
As the Branch Manager / Depot Manager, you’ll take ownership of the day-to-day running of a busy, high-performing depot—leading from the front to drive operational excellence across logistics, warehouse performance, stock control, and customer service. You’ll inspire, coach, and develop your team to exceed key performance targets while delivering an outstanding customer experience and maintaining the highest standards of safety, efficiency, and accuracy.
Location – Shefford, Bedworth, Letchworth, Milton Keynes, St Albans, Cambridge
Salary – Up to £45K basic – Bonus – 25 days Hols (inc BH 32 days total) – Pension – Employee Assistance Program – Life Assurance – Free On Site Parking – Mon to Fri NO weekend
Key Responsibilities:
Manage warehouse and customer service teams to meet performance targets
Oversee stock control, goods-in processes, and quarterly stock takes
Ensure efficient logistics planning (own fleet and third-party hauliers)
Lead, coach, and develop staff to maximise productivity and service
Drive continuous improvement and process efficiency
Handle customer complaints and promote a service-driven culture
Maintain compliance with health & safety regulations
Collaborate with Sales and Procurement to align depot operations with business goals
Candidate Requirements:
2–4 years’ experience in a distribution, logistics, or warehouse leadership role
Strong leadership, organisational, and communication skills
Proven track record of meeting operational KPIs
Experience with Warehouse Management Systems and Microsoft Office
Customer service focus, ideally with retail experience
Knowledge of process improvement methodologies (e.g. Six Sigma) desirable
This is an excellent opportunity for a results-driven leader to take ownership of depot operations and deliver real impact in a growing business.
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4265RC Branch / Depot Manager....Read more...
Develop technical and service skills across both X-Ray and metal detection systems
Participate in continuous improvement and standard work across both business units
Support colleagues in knowledge sharing and cross-functional projects
Conduct ride-alongs and build real-world field experience during MTUK rotation
Training Outcome:
The role offers a structured development path into a field-based service engineer role within the Product Inspection division
Employer Description:METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries.Working Hours :Monday - Friday, 7.00am - 3.00pmSkills: Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
OPERATIONS MANAGER – DEFENCE & AEROSPACE MANUFACTURINGLocation: Sittingbourne, KentSalary: IOR £55,000 p.a. + Excellent BenefitsHours: Full-time, Permanent________________________________________A high-impact operations role within a precision engineering environment• Opportunity for a dynamic Operations Manager to drive quality, efficiency, and compliance within a leading manufacturer supplying the defence, aerospace, and advanced engineering sectors• Based in Sittingbourne, this role covers sales order fulfilment, supply chain coordination, and lean process improvement• Suited to individuals with a strong engineering background, an analytical mindset, and experience in regulated manufacturing environments• Involves regular interaction with both suppliers and customers, requiring occasional travel________________________________________Key Responsibilities• Oversee end-to-end sales order management, ensuring timely and accurate delivery aligned with customer requirements• Manage supply chain operations, including procurement, inventory control, supplier performance, and audit readiness• Support the preparation of tenders and bids, contributing technical insight and commercial awareness for UK and international defence contracts• Lead lean manufacturing initiatives, streamlining operations and increasing productivity across key departments• Embed ESG principles into daily operational practice, supporting broader company goals• Ensure ongoing compliance with industry standards, including ISO 9001:2015, AS9100, and ISO 14001• Collaborate closely with commercial and manufacturing teams to drive continuous improvement and customer satisfaction________________________________________Candidate ProfileEssential Skills & Experience:• Strong engineering background within a regulated production or manufacturing environment• Proficient in lean manufacturing tools, ERP systems, and supply chain logistics• Working knowledge of ESG best practices• Confident leader with excellent communication and decision-making skills• Full UK driving licence• Must be eligible for UK security clearanceDesirable:• Experience in defence, aerospace, or advanced engineering sectors• Familiarity with government procurement and bidding processes• Understanding of compliance frameworks such as AS9100, ISO 9001, and ISO 14001________________________________________Role Highlights• Opportunity to contribute to technically complex and critical programmes• Work in a secure, advanced manufacturing environment alongside highly skilled professionals• Genuine scope to influence operational direction, improve systems, and lead process transformation• Involvement in delivering solutions to UK and global defence and aerospace clients________________________________________Company Benefits• 25 days annual leave plus Bank Holidays• Christmas shut down• Overtime paid up to treble time• Enhanced sick pay• Company pension scheme• Life assurance policy• Death in service benefit – 4x annual salaryWestin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.....Read more...
OPERATIONS MANAGER – DEFENCE & AEROSPACE MANUFACTURINGLocation: Sittingbourne, KentSalary: IOR £55,000 p.a. + Excellent BenefitsHours: Full-time, Permanent________________________________________A high-impact operations role within a precision engineering environment• Opportunity for a dynamic Operations Manager to drive quality, efficiency, and compliance within a leading manufacturer supplying the defence, aerospace, and advanced engineering sectors• Based in Sittingbourne, this role covers sales order fulfilment, supply chain coordination, and lean process improvement• Suited to individuals with a strong engineering background, an analytical mindset, and experience in regulated manufacturing environments• Involves regular interaction with both suppliers and customers, requiring occasional travel________________________________________Key Responsibilities• Oversee end-to-end sales order management, ensuring timely and accurate delivery aligned with customer requirements• Manage supply chain operations, including procurement, inventory control, supplier performance, and audit readiness• Support the preparation of tenders and bids, contributing technical insight and commercial awareness for UK and international defence contracts• Lead lean manufacturing initiatives, streamlining operations and increasing productivity across key departments• Embed ESG principles into daily operational practice, supporting broader company goals• Ensure ongoing compliance with industry standards, including ISO 9001:2015, AS9100, and ISO 14001• Collaborate closely with commercial and manufacturing teams to drive continuous improvement and customer satisfaction________________________________________Candidate ProfileEssential Skills & Experience:• Strong engineering background within a regulated production or manufacturing environment• Proficient in lean manufacturing tools, ERP systems, and supply chain logistics• Working knowledge of ESG best practices• Confident leader with excellent communication and decision-making skills• Full UK driving licence• Must be eligible for UK security clearanceDesirable:• Experience in defence, aerospace, or advanced engineering sectors• Familiarity with government procurement and bidding processes• Understanding of compliance frameworks such as AS9100, ISO 9001, and ISO 14001________________________________________Role Highlights• Opportunity to contribute to technically complex and critical programmes• Work in a secure, advanced manufacturing environment alongside highly skilled professionals• Genuine scope to influence operational direction, improve systems, and lead process transformation• Involvement in delivering solutions to UK and global defence and aerospace clients________________________________________Company Benefits• 25 days annual leave plus Bank Holidays• Christmas shut down• Overtime paid up to treble time• Enhanced sick pay• Company pension scheme• Life assurance policy• Death in service benefit – 4x annual salaryWestin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.....Read more...
We are currently seeking an experienced Customer Service Team Leader to drive excellence across the customer support, order management, and logistics functions. The company are a leading chemical manufacturer, dedicated to delivering high-quality products and outstanding service to their customers!
Role Overview:
The Customer Service Team Leader will play a key role in managing day-to-day customer service operations while leading and developing a team of customer service professionals. Working within a chemical manufacturing environment, the Customer Service Team Leader will be responsible for ensuring efficient order processing, seamless coordination with sales and logistics, and a consistently high level of customer satisfaction.
Key Responsibilities:
As the Customer Service Team Leader , you will lead, motivate, and support the customer service team to ensure timely and accurate order processing from receipt through to delivery. Act as the first point of escalation for customer issues, driving swift and effective resolutions.
Work closely with Regional and Area Sales Managers to develop customer demand plans for all bulk tanker customers to enable proactive scheduling of bulk deliveries.
Collaborate with internal teams including sales, production, and logistics to deliver exceptional service and meet customer expectations.
Processing of sales, transfer, call-off, return and uplift orders in a timely manner to meet the requirements of the external customer, purchasing department, production planning department and logistics.
Maintain and update clear customer records on a customer database/CRM and provide accurate information to both customers and colleagues.
Liaise with the Engineering team to coordinate installations or repairs to engineering solutions.
The Customer Service Team Leader will also play a key role in process improvement initiatives and team development to ensure high quality service delivery.
Key Requirements:
Proven experience as a Customer Service Team Leader or in a similar leadership role within customer service, order management, or sales administration.
Strong background in customer service within a chemical, construction or industrial manufacturing environment.
Solid understanding of order processing, logistics, and supply chain coordination.
Exceptional communication, leadership, and problem-solving skills.
If you have the skills and experience required for the role of Customer Service Team Leader , please click on the link below to apply directly.....Read more...
We are looking to recruit an apprentice to work within our small Engineering Team here at Tappex Thread Inserts. Department duties include:
- technical customer support,- product design work (CAD),- application testing and problem solving,- build of installation equipment,- machining and assembly work,- process improvement to include tooling design, improvement and purchasing.
As an apprentice within the Engineering department, you can expect to get involved with all of the above over the 4 years, with a view to specialising within the department on completion of the apprenticeship.Training:Together with invaluable commercial and practical experience, you’ll gain several academic and vocational qualifications throughout your time with us and Make UK, which are fully paid for, including: ● Advanced Manufacturing Engineering Practical Foundation Training – in year 1, in 6 week blocks to include 4 weeks at Make UK and 2 weeks in company● Advanced Manufacturing Engineering Workplace Competence Training - in years 2 to 4 in company● Level 3 BTEC Diploma in Advanced Manufacturing Engineering Development Knowledge - in Years 1, 2 & 3 on block release to Make UK● In house training in line with your requirements.● Further qualifications deemed necessary by your employer
On completion of your studies and End Point Assessment (EPA), you will achieve your full apprenticeship certification that will prove competence as a Level 3 Engineering Technician.Training Outcome:Starting as a Technical Support Technician opens the door to a wide range of career opportunities within engineering, manufacturing, and commercial environments. With experience, continued learning, and a proactive approach, you could progress into several rewarding roles, including:1. Technical Support Engineer• Take on more complex customer or internal technical challenges.• Lead troubleshooting efforts, support product development, and collaborate with design teams.• Provide specialist support and testing across multiple departments or customer sites.
2. Applications Engineer / Product Specialist• Advise customers on technical applications and product selection.• Support sales teams with product demonstrations, trials, and solution design.• Act as a technical bridge between engineering, sales, and the customer.
3.Process Engineer• Process improvement and development• Tooling design, specification and purchasing• Problem solving
4.Tool room engineer• Machining and assembly of installation tooling• Supporting special manufacture installation equipment buildsEmployer Description:Are you passionate about hands-on work and eager to kick-start a career in engineering? Join Tappex as an Apprentice Maintenance Engineer and become part of our skilled maintenance team. You’ll learn to maintain and repair advanced machinery, solve technical challenges, and ensure the smooth running of our production facility—all while gaining valuable industry experience and recognised qualifications. Salary £14,500 per annum plus travel allowance. You will spend 4 weeks at MakeUK in Aston, Birmingham and 2 weeks at Tappex throughout your first year.
COMPANY
a) Tappex is a market leader in the design and manufacture of high-quality threaded inserts for plastics, metals, and composite materials. With over 60 years of expertise, our innovative solutions are trusted by major industries worldwide, including automotive, aerospace, electronics, and manufacturing.
b) We pride ourselves on investing in both cutting-edge technology and the development of our team. From apprenticeships to continuous professional training, Tappex is committed to nurturing talent and supporting career growth.
c) At Tappex, we are dedicated to producing precision-engineered products while maintaining a strong focus on sustainability and environmental responsibility. Our modern manufacturing processes are designed to minimise waste and optimise energy efficiency, reflecting our commitment to a greener future.
Tappex Thread Inserts Ltd. is a leading manufacturer of high-quality threaded inserts and fasteners, serving industries worldwide, including automotive, aerospace, electronics, and manufacturing. Established over 60 years ago, we have built a strong reputation for innovation, quality, and precision engineering.
At Tappex, we pride ourselves on:
• Engineering Excellence: Our threaded inserts are designed and manufactured to the highest standards, ensuring reliability and durability in demanding applications.
• Global Reach: With a network of partners across Europe, North America, and Asia, our products are trusted by industry leaders worldwide.
• Sustainability Commitment: We are dedicated to sustainable manufacturing processes that minimise waste and reduce environmental impact.
• Employee Development: We invest in our people, providing comprehensive training, career growth opportunities, and a supportive work environment.
Joining Tappex means becoming part of a forward-thinking company that values its team members and encourages innovation and professional growth.Working Hours :Mon - Thur 8am to 4.30pm and Fri 8am to 2pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
The Company:
A market leading diagnostics company.
Global business
A progressive, high-tech healthcare business.
Invest in their staff.
Offer career progression opportunities.
The Role of the Product Specialist Engineer
Office Based (Sussex) 2 days per week, working from home 3 days per week.?
The role will primarily consist of providing remote Hardware support for a portfolio of instruments and solutions as well as customer and employee? training. ?
The scope of support includes customers and colleagues within the UK, Ireland, Denmark, Finland, Norway and Sweden. You will excel in the art of troubleshooting and pride yourself in providing excellent customer service??
As part of your Customer Support role, you will focus on:?
Remotely providing a solution focus to Hardware problem resolution to customers?
Providing remote support to field employees in the region;?
Ensuring proper complaint handling and documentation in compliance with their Quality System.
Ensuring customer satisfaction in coordination with Field Teams and Sales Managers.
Completing special projects.??
Being involved in Complaint Review, Analysis and Trending processes based on performance metrics.
Supporting their sales organizations with instrument/system demonstrations and the provision of technical responses as part of the tender process.?
?There will be an intensive initial introduction training for the first six months of the position some of which will be in their European training centers. Thereafter, you will also be required to attend periodic training on customer support operations and product offerings at various locations.?
Benefits of the Product Specialist Engineer
£52,170 basic salary with some flex potentially depending on experience
Bonus 12% of Salary
Group Income Protection
Employee Assistance Programme
Pension
Life Assurance
Benefit Funding
The Ideal Person for the Customer Support Engineer
Must be a time served field engineer looking to come off the road and tools and work in a remote support role?
Must have an engineering qualification, Bsc or HNC or equivalent?
Ideally you will have clinical pathology diagnostics experience??
Will look at other complex medical equipment such as MRI systems?
You will have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge?
A logical and process-driven mindset driven & ability to manage personal time??
Disciplined to deliver service support in line with service KPIs??
Quick learner?with innovative and continual improvement mind-set??
Proven track record of troubleshooting experience??
Knowledge of Customer Relationship Management??
If you think the role of Product Specialist Engineer is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 629 5135
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
- Understanding and fully supporting the company’s business needs and objectives, and the customer-focused principles in operation.- Contributing to the continual improvement of the efficiency and effectiveness of relevant processes within the company, which are linked to the job function, with a view to meeting all customer needs.- Meeting quality objectives.- Understanding the sales process for the company in accordance with business objectives.- Tendering for, accepting, and processing customer orders (including contract review) in accordance with company procedures/processes.- Handling customer complaints/queries, taking corrective action, and liaising with subcontractors/suppliers.- Performing sales and office administration tasks, including filing and using office equipment such as computers.- Answering incoming telephone calls and emails promptly and efficiently, and following up on enquiries/quotations by telephone.- Making sales promotion calls and assisting the sales department in achieving sales and gross margin targets.- Liaising and dealing with third parties, including carriers, suppliers, customers, and Apex branches.- Maintaining the highest level of customer satisfaction.- Complying with and assisting in the implementation of health and safety working practices, as set out in the staff handbook and other staff notices.Training:As an apprentice, you will be working towards your Level 3 Business Administrator qualification. Total Training Provision will be your training provider. This is a work-based apprenticeship, meaning you’ll earn while you learn—gaining valuable experience in a professional office environment at Apex Stainless Fasteners Ltd’s Leeds office.Training Outcome:Upon successful completion of the Level 3 Business Administrator apprenticeship, you’ll be well-equipped for a variety of progression opportunities. Employer Description:Apex Stainless Fasteners is one of Europe's leading specialist suppliers of Stainless Steel Fasteners with a worldwide reputation for its extensive and comprehensive range. Not only a major supply source to the UK Fastener Industry, but also internationally through Apex's dedicated Export Division. Europe's most experienced stainless steel fastener team, totally focused on customer care, offering A2 and A4 stainless steel fasteners in metric, unified and imperial thread form, including non-standard products and sizes.Working Hours :• Usual working hours for those aged 18+ are from 8:45 am to 5:30 pm, Monday to Friday. Adjusted hours apply for those under 18.
• The lunch break is one hour, to be taken between 12 noon and 2 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative....Read more...
Comprehensively understands the product range of the business unit to proactively maximise all sales opportunities and to provide advice on products and suitable alternatives to the customer
Has the ability to provide information and advice on key initiatives happening in the business unit, which will support the customer, such as website developments or e-commerce activities
Responds to and deals with issues relating to orders and deliveries from customers effectively to minimise the effect on the customer and cost to the business, by dealing with queries as quickly as possible, maintaining a helpful and friendly approach, avoiding repeat calls for the same issue
Develops effective relationships with existing customers by promoting products and services and promotions within business unit where applicable
Manage customer concerns process applicable to business unit in line with local business procedures
Utilises Management Information systems to properly understand customers’ terms and conditions where applicable
Operate effectively and efficiently within current policies and KPI targets relating to call handling, despatch, complaint handling, email enquiries and telephone responses
Process order quotations including freight costing and follow up
Liaising with internal and external departments to ensure that orders are swiftly processed and dispatched
Deals with returns and credits in a timely manner
Provide effective support to the Sales teams, Marketing, Product Management and any other key functions applicable within the business unit and other group companies as required
Participate in specific projects and improvement activities as required and directed by Management
Understand, proactively embrace and positively act in accordance with our core values and beliefs; empowerment, innovation and integrity and consistently demonstrate the associated behaviours
Understand, proactively embrace and positively act in accordance with our code of conduct
Ensure completion of all relevant compliance training and procedures
Assist with on-boarding of new staff into the business by helping with Training and providing information and assistance
Help and assist other team members, even outside of own individual tasks
Take pro-active responsibility for the improvement of KPI’s by providing data to Management and actions plans for improvement
To be responsible for the health, safety and welfare of self and colleagues in accordance with group and local EHS procedures
Training:
Customer service practitioner Level 2 apprenticeship standard
Weekly off the job training
Blended learning sessions with assessor coach
Functional skills if required
Training Outcome:
The opportunity to progress to other roles and areas of the organisation
Employer Description:Abloy is the UK’s leading expert on high quality door locking and functionality, with a rich heritage in producing the world’s most trusted access control hardware. As a pioneer in the industry with a history of innovation, Abloy offers solutions that are secure, robust, easy to use and feature the latest technological developments.
The Abloy product range has for many years included the ultimate patented, high-performance electric locks, strikes, cylinders and padlocks. In recent years this has been substantially expanded with innovative, market leading electromechanical and digital systems such as CLIQ®, Incedo™ Business, Aperio®and SMARTair™, to create an extensive, compliant access control range.
Abloy’s comprehensive portfolio of locking solutions meets virtually any requirements, providing flexible, scalable and compliant security, including access control systems designed to help control the movement of people in a wide range of building types and applications.
As a trusted partner and first-class service provider, Abloy satisfies customers who demand the highest level of security, resilience, reliability and convenience, with the capability to offer a complete security solution - from initial surveys and fact finding, to assessments, planning and specification.
You’ll find Abloy staff friendly, knowledgeable and willing to put in that extra commitment to specify the right solution for your needs.
The world around us is changing rapidly, so Abloy continuously invests, innovates and develops new products and technology to meet the current and future needs of the market, which puts the brand at the forefront of access control and locking security.
Abloy UK is fully owned by ASSA ABLOY, the global leader in total door opening solutions. From locks to security doors, entrance automation and access control systems, ASSA ABLOY has an annual turnover of €6 billion and employs approximately 44,000 people worldwide.Working Hours :Monday to Friday 8.30am - 5.00pm with half hour lunch but hours will vary on other weeks Monday, Thursday and Friday 8.30am - 3.30pm - to be confirmed upon startSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Creating new systems, equipment, and processes for manufacturing, often utilising CAD/CAM software
Analysing existing workflows and production methods to identify areas for improvement in efficiency, cost reduction, and quality, both in automated and manual systems
Selecting, installing, and maintaining manufacturing equipment, ensuring it meets production needs
Identifying and resolving production issues, including equipment malfunctions and process inefficiencies
Overseeing projects related to manufacturing improvements, managing budgets, and coordinating teams of engineers and technicians
Ensuring that products and processes meet quality standards and comply with relevant regulations
Working with various teams, including designers, suppliers, and production staff, to ensure smooth and efficient manufacturing operations
Collecting and analysing data from production processes to identify trends and areas for improvement
Providing regular reports to management on production status, performance, and areas for improvement
Training:
Apprentices will undertake a Level 6 Manufacturing Engineer Degree Apprenticeship. The training will be delivered by University of Staffordshire
Teaching will be a mix of on the job and off the job training delivered face to face in university and online weekly sessions
The programme is delivered using a blended learning model
Apprentices will attend university for 1 week block of study per semester each academic year. All face-to-face teaching is delivered at our Stoke on Trent campus
Upon successful completion of the apprenticeship, apprentices will achieve their BEng (Hons) Mechanical Engineering
Training Outcome:
Permanent full-time position
Employer Description:Biocomposites, Ltd. is an international medical devices company that engineers, manufactures and markets world leading products for use in infection management in bone and soft tissue. Based in Keele, UK, it has global operations across USA, Canada, Europe, China and India.
Biocomposites is a world leader in the development of innovative calcium compounds for surgical use. Our products target a broad spectrum of infection risks across a variety of specialties, including musculoskeletal infection, orthopaedics, trauma, spine, foot and ankle and podiatry. The STIMULAN® products are the first calcium matrices to receive approval to treat bacterial infection in soft tissue surrounding bone, and European approval for mixing with antibiotics such as vancomycin, gentamicin and tobramycin, for use in bone and soft tissue.
We are distinct in that our team of specialists is singularly focused on the development of innovative calcium compounds and all research, manufacture and distribution takes place at our headquarters in Keele, England. In 2022, Her Majesty the Queen honoured us with two Queen’s Awards for Enterprise in Innovation and International Trade in recognition of the impact of STIMULAN in infection cases and our outstanding continuous growth in overseas sales of more than 200% over six years.
Biocomposites products are now used in over 120,000 procedures every year and sold in more than 40 countries around the world.Working Hours :Monday to Friday 8.00am- 4.00pm
Hours may vary dependent on business needsSkills: Communication skills,Attention to detail,Problem solving skills,Number skills,Analytical skills,Team working,Passion for Engineering....Read more...
JOB DESCRIPTION
About Rust-Oleum:
Rust-Oleum Corporation is a global leader in protective paints and coatings for both home and industry. With a legacy of innovation and problem-solving, we continue to develop cutting-edge, durable products that protect and beautify surfaces around the world.
Position Summary:
As an Accounting Manager, you will play a critical role in both financial reporting and strategic analysis. This hybrid role focuses on the technical rigor of corporate and commercial. You will support tax compliance, internal controls, and audit processes while also delivering actionable financial insights to guide business decisions.
Key Responsibilities Accounting & Tax Support
- Oversee preparation of journal entries and account reconciliations, particularly for tax-related accounts.- Support tax filings and audits in collaboration with third-party consultants.- Maintain and analyze tax-related accounts and ensure timely resolution of reconciling items.- Execute internal controls and support internal/external audit deliverables.
Revenue Recognition
- Ensure revenue is recognized in accordance with applicable accounting standards (e.g., ASC 606).- Collaborate with sales, legal, and operations teams to review contracts and determine appropriate revenue treatment.- Monitor and analyze deferred revenue balances and ensure accurate reporting.- Support audit and compliance reviews related to revenue recognition policies and procedures.
Cross-Functional Collaboration
- Partner with business group leaders, sales teams, and other departments to provide financial insights and support.- Lead or contribute to special projects involving new product launches, licensing agreements, and business planning.
Process Improvement & Reporting
- Identify and implement process improvements to enhance accuracy and efficiency.- Prepare and communicate ad-hoc reports, dashboards, and financial graphics.
Qualifications
- Bachelor's degree in Accounting required; CPA, MBA, or CPA candidate preferred.- 5-10 years of progressive experience in accounting and financial analysis.- Strong analytical skills with the ability to manage and interpret large data sets.- Proficiency in Microsoft Excel; experience with SAP, Vertex, BW, and HFM preferred.- Detail-oriented, deadline-driven, and a collaborative team player.
Salary Range: $115,000 - $150,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
NPD Technologist / Applications Technologist Bristol £up to 35,000 DOE + Excellent BenefitsMy Client is a highly innovative manufacturer of products supplied to FMCG environments including Food and Drink. They are currently seeking an NPD Technician who will join their team in a permanent role. Main Responsibilities of the NPD Technologist / Applications Technologist ·Support the Sales and marketing team through provision of product application solutions and samples in a timely manner in line with company opportunities and briefs ·Directly engage with prospects and customers promoting innovation days at and off-site customer visits ·Continuous improvement throughout the technical applications function ·Be involved in the implementation of product safety and legality ·Co-ordinate with Sales Team and Customers to achieve new business opportunities ·Enter formulations and applications data onto computer systems in line with the company's development process ·Ensure compliance of legislation regarding additives and flavourings and that they are legal and safe to use ·Oversee customer samples to ensure most appropriate samples are sent and are fit for purpose ·Ensure that internal and external customer expectations are always met ·Ensure departments KPI's are met NPD Technologist / Applications Technologist Experience / Qualifications Required: ·Proven experience in product development, focusing on innovation, recipe development and product stability (shelf life, texture, flavour enhancements). ·Strong passion for the food industry, demonstrated in both personal or professional settings. ·Excellent understanding of market trends and product positioning. ·Self-motivated and able to drive projects independently. NPD Technologist / Applications Technologist Salary and Benefits A salary of up to £35,000 DOE ·11% Pension ·28 days holiday (inc Bank Holidays) + 3 days holiday over Christmas when the site shuts down ·Private Health Insurance ·Death in Service scheme ·Working for a company that are very supportive to their workforce and who reward loyalty This role is commutable from Bristol, Bath, Keynsham, Clutton, Pensford and surrounding areasThis role would suit a candidate seeking a role as an NPD technologist, New Product Technologist, Development Technologist, R&D Technologist, Applications Technologist ....Read more...
Salesforce SME (m/w/d)
Join a forward-thinking, international company known for its premium building innovations. We’re looking for a Product Owner to help shape customer-centric digital solutions and lead agile delivery teams.
Your Role:
Serve as the main contact for business process management and consulting
Capture, evaluate, and prioritise business requirements
Maintain a clear, transparent product backlog
Lead sprint planning and collaborate closely with development and key users
Support continuous improvement through reviews and retrospectives
Your Profile:
Degree in business informatics or a similar field
Experience as a product owner or project manager in agile environments
Strong knowledge of Salesforce Sales, Service, and/or Field Service Cloud ☁️
Bonus: hands-on experience with Salesforce configuration
Strong communication and facilitation skills
What We Offer:
Long-term job security in a growing company ️
Meaningful, future-focused projects with room for creativity
Structured onboarding and training through internal academies
Attractive benefits: bonuses, extra vacation days, flexible incentives, team events
If you are interested, please contact our consultant for a confidential discussion using the contact details provided or click apply to send an updated copy of your CV.
Cavendish (Recruitment) Professionals Ltd is proud to be an equal opportunities employer and we believe that inclusion starts with the applicant experience. All qualified applicants will be considered for employment regardless of gender, race, age, sexual orientation, religion or belief....Read more...
Job Overview:
Reporting to the Financial Controller within a friendly team of seven, the Apprentice Finance Assistant will be responsible for assisting with the day-to-day processing of financial transactions for Duchy of Cornwall’s rural estate including processing supplier invoices, tenant rental receipts and suppler invoices, sales ledger invoices and Bank reconciliations.
Responsibilities - Key deliverables and ongoing responsibilities:
Processing supplier invoices for the Duchy’s rural estate, including importing invoices to our invoice scanning software, coding, checking calculations, reviewing VAT reclaims and reconciling to supplier statements.
Maintaining accurate records of spend on capital projects to ensure sufficient funds to process costs.
Assist with processing tenancy amendments in our property management system.
Processing tenant receipts - ensuring they are accurately allocated to the correct account.
Producing monthly bank reconciliations and other month-end reconciliations.
Collaborate with other finance team members to provide support and cover where required.
Ad-hoc office support tasks and project work.
What you’ll bring:
Excellent attention to detail and organisational skills.
Strong communication skills, especially when dealing with colleagues in other departments.
A proactive attitude toward process improvement and collaboration.
Computer literate including proficiency in Microsoft Excel & Word.
Excellent maths skills, allowing you to perform financial calculations such as rent refunds.
Please note: We would like the successful apprentice to start asap.Training:The apprentice will need to attend Bath College City Centre Campus, one day per week, term time only for face-to-face teaching. Training Outcome:There is no guarantee that there will be permanent employment with the Duchy of Cornwall on completion of the apprenticeship.Employer Description:The Duchy of Cornwall is a dynamic future-focused landed estate dedicated to creating positive impact for people, places and the planet. We’re passionate about creating transformative change for the communities we serve by building healthy, environmentally sustainable communities and supporting a thriving planet to build a better future together.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
We’re looking for a Technical Sales Administrator to join our small, friendly and supportive BFM Fittings team - this is pivotal role in which you’ll have a big impact. Your input to help our customers solve challenging technical problems will be invaluable. You will provide exceptional customer service by ensuring all admin tasks are completed efficiently and recommending the right equipment from our market-leading product range.ProSpare is a family-owned company. We help manufacturing and processing companies to improve efficiency, safety, product quality and sustainability through innovative engineering components and solutions. Our clients range from blue-chip multinationals to independent operations in a wide variety of industries across the UK. We take pride in offering world-class products and outstanding technical support and industry knowledge.If you’re passionate about solving real-world problems and would enjoy being part of a highly successful team, in a company that values expertise and integrity, we’d love to hear from you.Main responsibilities
Administration duties including handling phone calls, sending quotations, writing detailed emails, hosting virtual meetings with customers and maintaining data on our CRM system.Support the Process Improvement Engineer by drafting up comprehensive and professionally presented customer reports and detailed quotations following each site visit.Deal with customers’ technical queries, providing an exceptional level of customer service.
Key skills/qualities/qualifications
At least two years’ experience in sales, business development or admin.Very high level of literacy and numeracy, able to create a wide variety of high-quality documentation - Outlook, Word and PowerPoint.Highly organised, methodical and accurate with meticulous attention to detail.Strong communicator with a professional and confident telephone manner. Comfortable working with people at all levels.Can effectively analyse a variety of basic data, including numerical data, and carry out thorough research, presenting findings in suitable formats, eg simple tables, charts and graphs.Able to work on own initiative and manage own time productively.Self-motivated and proactive, with a strong work ethic.Committed to excellence in customer service.Ideally with a background in engineering and the ability to read and understand technical information, including drawings – this is desirable but not essential
9 am to 5 pm, Monday to Friday24 days’ holiday plus public holidaysFree parkingDiscretionary bonus schemeFriendly, supportive culture; excellent office environment....Read more...
The Company:
A market leading diagnostics company.
Global business
A progressive, high-tech healthcare business.
Invest in their staff.
Offer career progression opportunities.
The Role of the Customer Support Engineer
Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset
Attending to breakdowns, repair and PPM.
Key activities will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites’ portfolio.
Will also be providing customer training on the equipment
Covering the IVD portfolio
Full Product and training provided
Benefits of the Customer Support Engineer
£52,170 basic salary with some flex potentially depending on experience
Bonus 12% of Salary
Car or £7200 allowance
Group Income Protection
Employee Assistance Programme
Pension
Life Assurance,
Benefit Funding
The Ideal Person for the Customer Support Engineer
Must have an engineering qualification, Bsc or HND of equivalent
Ideally you will have clinical pathology diagnostics experience
Will look at other complex medical equipment such as MRI systems
An ambitious and motivated, qualified field service professional
You have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge
A logical and process-driven mindset driven & ability to manage personal time?
Disciplined to deliver service support in line with service KPIs?
Quick learner?with innovative and continual improvement mind-set?
Experience of “on-site” customer-facing engineering support
Proven track record of troubleshooting experience?
Good working knowledge of electronics, electro-mechanical systems and information technology
Knowledge of Customer Relationship Management
A valid driver’s license and indefinite rights of working in UK are required
Must be living in Hampshire or Dorset
If you think the role of Customer Support Engineer is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 629 5135
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
You will be a key individual responsible for all sales outreach and administrative support behind the EZOO team to generate leads for new customers.
We are creating a new element to this role to expand our offering to our existing customerswho are already in our cars, to offer them the opportunity to save money by taking a newcar via Salary Sacrifice where the opportunity permits them to do so.
Your main responsibilities will be:
Generating outbound leads utilising such tools as Growth X, LinkedIn and other online channels
Responding to all initial inbound queries
Supporting the sales team with the process flow for customers
Work with your Line Manager as well as the wider team including Account Managers to deliver efficient driver onboarding, order processing and foster a continuous improvement in our service and adaptability to a business’s ever-changing needs
You will manage and maintain our CRM system (Zoho) – for data entry, lead management, maintain data quality standards
Provide full appointment setting including calendar management, scheduling, and attending customer meeting calls, distributing actions, and compiling reports
Work with wider teams to ensure a smooth user experience
Customer retention and growth
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday or Friuday 9:30am-4:30pm)
Training Outcome:
Potential for career advancement within the company as you gain experience and develop your skills
Employer Description:EZOO is an electric car Salary Sacrifice, Subscription and Lease provider, on a mission to create a faster, smarter, more innovative way of accessing an electric car. Since our launch in January 2018, we have grown the business year on year as a high growth tech scale up, with 200% organic growth in the last two years. We offer a fully digital experience – choose your car, choose your term, delivered to your door. We are based in Coventry serving customers nationwide. Our challenge now is to take EZOO to a new level without losing what makes us special for our customers. We need to be able to provide rock-solid reliability, speed, and accountability whilst growing to become a truly household name. This is a challenging combination, but one we're embracing in the next stage of our journey. And that's where you come in...Working Hours :To accommodate our customer base, this role will require flexible working hours, typical office/working hours will be 8.15am - 5.15pm with the flexibility of working some Saturdays with time off in Lieu.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
As a Finance Assistant, you’ll work across multiple areas of finance, including purchase ledger, sales ledger, reconciliations, and reporting. You’ll gain hands-on experience while contributing to the smooth running and continuous improvement of our finance operations.
Key Responsibilities
Assist with month-end processes, including journal preparation, reconciliations, and reporting
Process purchase and sales invoices accurately and in a timely manner
Support management of accounts payable and receivable, ensuring supplier and customer queries are handled efficiently
Maintain accurate financial records and ledgers, including recording credit card transactions and staff expenses
Assist with cash flow monitoring and budget tracking
Contribute to internal financial reporting, including analysis of variances
Learn and effectively use finance software and internal systems
Support finance process improvements and identify opportunities for increased efficiency
Provide occasional administrative support to the wider team, including assistance with office supplies, event coordination, and general tasks as needed
Training:Accountancy or taxation professionalLevel 7 (Master's degree)
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience
Training Outcome:
This role offers fantastic growth potential for someone who is keen to learn, enthusiastic, and eager to broaden their horizons. It’s ideal for a self-starter who’s looking to carve out a long-term career path
We’re a business that recognises and rewards effort and ambition, so if you’re motivated to make an impact, there’s plenty of scope to grow with us as we continue to expand
The intention is for this role to be a permanent position after the apprenticeship is complete
Employer Description:AssetCool is addressing one of the most pressing challenges in the global energy transition - grid congestion. By combining cutting-edge grid robotics with breakthrough materials science, our technology transforms the physical performance of the grid in situ, increasing current-carrying capacity by up to 30%, at just 5% of the cost and in a tenth of the time compared to conventional approaches.
In addition to enhancing capacity, our solutions tackle other grid constraints including corrosion, electrical noise, and enable the collection of high-value data to build accurate, predictive digital twins. This technology is proving transformative and is being adopted at an accelerating pace, with deployments across Canada, Slovenia, the UK, and the USA, and a strong global deployment pipeline.
AssetCool is a fast-growing company with plans to more than double in size over the next six months. Backed by international investors from the US, mainland Europe, and the UK, we are proud to be one of the most innovation-focused companies in the UK energy sector.
We’re looking for ambitious, mission-driven individuals who are excited to work hard alongside their colleagues to build and deploy world-leading technology that tackles some of the planet’s most urgent infrastructure challenges.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Analytical skills,Numerical sufficient,Proficient in Microsoft Excel,Time management skills,Prioritise tasks effectively,Ability to work deadlines,Proactive,Team-oriented attitude,Willingness to learn....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us.
REGIONAL SALES MANAGER - SOUTH ATLANTIC REGION
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish sales strategy and supporting business plan that is focused on growth and profitability for assigned Region.
Develop a business plan that includes goals, objectives and strategies that ensure attainment of sales goals and margins to meet profit goals.
Ensure business plan is aligned with the objectives and goals of the Division's strategic plan.
Continually review and modify short and long-term plans as needed based on changing business/market conditions, staffing, etc.
Coordinate action plans to penetrate new markets and existing territories
Control discounting to maintain profitability.
Develop, maintain, and control sales budget with a focus on profitability.
Be accessible and provide leadership and guidance to sales representatives in the development/growth of their business.
Conduct one-on-one reviews with sales representatives to gain an understanding of what training and development needs may exist and to provide feedback and coaching to each individual as to how to improve their sales activity and performance.
Continually focus on ways to support sales reps with meeting their Compensation objectives (Comp 2.0, 3.0, etc.) throughout the region and ensure reps are utilizing Smart Sheet to track their activities, proposals, etc. and goals are clearly understood.
Conduct regular contact days with sales representatives to ensure that they meet or exceed all activity standards for prospecting, appointments, demonstrations/presentations, proposals and closing. Provide assistance in the preparation of proposals and presentations or where needed.
Conduct regular sales meetings that focus on Regional sales objectives and pertinent business information, goals, and strategies.
Ensure Trainers are providing necessary guidance to their assigned Sales Associate on the basics of the business, such as how to spend time, set up home office, account selection, calling and selling techniques, establishing and maintaining relationships, (customer/contractor/internal) etc.
Ensure that all new sales representatives attend all Company sponsored training sessions and are applying what they have learned.
Understand obstacles facing sales representatives and demonstrate effective problem solving and follow-up to ensure that all issues are handled quickly and effectively.
Encourage and support the regular use of the company-selected system for collecting sales data.
Promote, support, and ensure that the Company's commitment to safety and sustainability is carried throughout the Region.
Through continual learning, stay abreast of industry changes and product knowledge. Have awareness of competition and trends that could impact the business and make planning adjustments as necessary.
Maintain organization of assigned Region including home office, equipment, sales aids, accounts, sales rep and customer information.
Conduct activities in accordance with all Company policies and procedures. Ensure direct reports do the same.
Active communication with Sales Force and VP.
Stay in contact and report any information that is of value to the VP (i.e., competitive pricing, products, trends, new concepts, referrals).
Supports the VP to ensure pull through of Tremco Roofing and Building Maintenance Division's sales strategy and plans.
Works with VP to assess sales performance and market trends for Roofing market and to determine appropriate adjustments to meet or exceed objectives.
Ensure that the Roofing Division's Policies are communicated and implemented.
Provide timely feedback to management regarding the sales activity/performance of representatives and on sales forecasts and budgets.
Provide end of month reports that clearly communicate results.
Participate in any planning, update/status meetings at the request of the VP.
EDUCATION
Bachelor's degree from four-year college or university; or one- or two-year's related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE
3+ years successful outside sales experience, preferably industrial sales. 5+ years experience in field sales management. Ability to lead, manage and develop local field sales representatives through coaching and mentoring. Management experience should include recruiting, interviewing, training and developing a productive sales team. Financial management (to include analyzing market data and developing sales plans), and organizational skills required. Thorough understanding and experience building long-term customer relationships, prospecting, account development, problem solving and ability to deliver service, solutions, and project a can-do attitude. Knowledge of construction, building and facility maintenance a plus. Should have experience with word processing or spreadsheet software, Internet software, and contact management systems.
OTHER SKILLS AND ABILITIES:
To perform the job successfully, an individual should demonstrate the following competencies:
Visionary leadership
Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
Change Management
Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Delegation
Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
Managing People
Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; continually works to improve supervisory skills.
Build relationships and deliver exceptional customer service
Exhibits professionalism at all times.
Manage difficult or emotional customer or employee situations; Respond promptly to customer and employee needs; Solicit customer feedback to improve service; Respond to requests for service and assistance from customers and/or employees.
Must be able to build a collaborative working environment within his/her Region and Tremco Corporately.
Interpersonal and communication skills
Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills.
Analytical skills
Problem Solving - Identify and resolve customer/employee problems in a timely manner; Gather and analyze information skillfully; Develop alternative solutions.
Strategic Thinking - Analyze market and competition; Identify external threats and opportunities; Adapt strategy to changing conditions.
Judgment - Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process; Make timely decisions.
Business skills and practices
Technical Skills - Pursue training and development opportunities; Strive to continuously build knowledge and skills.
Business Acumen - Understand business implications of decisions; Display orientation to profitability; Demonstrate knowledge of market and competition; Align work with strategic goals.
Ethics - Keep commitments; Inspire the trust of others; Work with integrity and ethically; Uphold organizational values.
Planning/Organizing - Prioritize and plan work activities; Use time efficiently; Set goals and objectives; Develop realistic action plans.
Safety and Security - Observe safety and security procedures; Report potentially unsafe conditions.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
