Credit Controller, Southeast London, Hospitality and Leisure, 38k-40k We’re looking for an organised and detail-oriented Credit Controller to join the finance team in the vibrant world of hospitality. In this role, you will maximise cash flow and minimise bad debts on a selected range of clients for a number of companies, part of the wider group.Responsibilities:
Key point of contact for all customer-related queriesOversee and manage the end-to-end credit control process across multiple entities.Manage Sales Force sales invoices that are raised and ensure reconciled with both the accounting system and the bank.Ensuring all invoices are paid and settled promptly, and when required, these are escalated appropriately.Manage all card payment facilities to ensure payments reconcile to what is expectedUpdate Group Cash flow for all outstanding debtors.Building and maintaining strong relationships with suppliers, resolving any invoice discrepancies or payment issues promptly and professionally.Maintaining strong business relationships with all stakeholders (internal and external).Maintaining existing and creating new customer accounts.Handling a high volume of data entry.Providing support to the wider finance team and assisting with ad hoc tasks as required.
The right candidate:
A minimum of 3 years’ experience in sales ledger, accounts receivable, or credit control.Previous experience in the events sector or hospitality is desirable but not essentialProficient knowledge of SAGE.Have excellent attention to detail as well as the ability to handle large amount of dataBe highly organised and able to prioritise tasks.
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Provide direct support to customers via phone, email, and online channels, responding to enquiries, requests, and complaints in a professional manner.
Learn to manage and progress warranty claims, spare parts requests, and repair/workshop cases under supervision.
Record and update customer interactions accurately in internal CRM systems and portals.
Assist in monitoring service levels for retailer partners and help contribute to maintaining a high standard of service.
Support the Customer Experience Team with administrative tasks, reports, and day-to-day operations.
Participate in training and development sessions as part of the apprenticeship, including self-study, on-the-job learning, and formal training (20% of working hours).
Observe and learn best practices for customer service, using customer insights to support improvements in processes and performance.
Support the implementation and familiarisation with tools such as the AI Operator–led 1st Line Support system.
Actively develop professional skills, behaviours, and knowledge in line with the Customer Service Specialist apprenticeship standards.
Training:Training will be delivered by the Heart of Yorkshire Education Group. Learning will take place in the workplace. Training Outcome:Opportunity to become a permanent member of staff with career development within the Customer Experience Team.Employer Description:Sumec UK is a specialised company dedicated to advanced product development, industrial design, and supply of home and garden solutions. As part of the Sumec Group of Companies and a direct subsidiary of Sumec Hardware and Tools Co., Ltd, we combine global expertise with a strong local presence.
Our head office, established in January 2011 in the south of York, houses our R&D, product design, sales, marketing, and after-sales teams, ensuring close support for our retail partners and direct warranty assistance for end users. We specialise in innovative garden and power tools, including robotic and advanced lawnmowers, pressure washers, trimmers, and chainsaws.
Our flagship brand, Yard Force, represents an exciting and technologically advanced range of products designed for home and garden use, delivering quality, innovation, and reliability for every customer.
Working Hours :Mon-Fri.
09:00 to 17:00 with 30min lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
Client Success ManagerSalary £27-30k (pro rata) dependent on skills and experiencePart time - 20 hours per week – flexible days/times – spread over 3 or 4 days - negotiableMalton, North Yorkshire – office based no hybridWhat we offer
Competitive salary £27-30k (pro rata for 20 hours).Annual performance bonus structure.Travel expenses covered.Pension scheme.Bright, airy offices in the heart of Malton (opposite a busy bakery!).Parking permit for Malton town centre.Smart casual dress code.Flexible approach within the 20-hour week.28 days holiday (pro rata).Real opportunity to grow with an expanding business.Autonomy to develop the role and make it your own.Build your professional network through business events.
The opportunityWe’re a highly successful, rapidly growing publishing and graphic design business delivering real results for local businesses. As an outcome of the continued success of our community magazines and growing portfolio of websites, we’re looking for an ambitious, commercially minded Account Manager to help us grow further. This is your chance to become the driving force behind an established local brand, and you’ll be stepping into a role with genuine responsibility, measurable growth targets, real autonomy, and the satisfaction of seeing businesses flourish through your work.Who we’re looking forWe need someone brilliant with people; someone who lights up when talking about business growth and gets genuine satisfaction from helping others succeed. You are a natural relationship-builder who can walk into a room and make connections that last. You’re motivated by results and comfortable discussing commercial outcomes, not just providing support. Maybe you’re looking for a role where you can truly make a difference, rather than being just another number in a large organisation. You understand what makes businesses tick, and you are excited about championing products that genuinely deliver results. This is a client-facing, business-generating role – not a back-office or purely administrative position.What you’ll be doingBuilding and growing relationships
Acquire new business clients who will benefit from our proven marketing and design services.Nurture and grow an existing portfolio of satisfied clients.Build genuine rapport and maintain relationships.Identify revenue opportunities and help clients maximise their investment.
Managing the client journey
Use our CRM systems to track opportunities, manage and develop relationships.Respond promptly to inbound leads and quotation requests.Oversee customer orders from initial conversation through to delivery.Collaborate with the team to ensure exceptional client service.
Championing the business
Represent us at face-to-face meetings and networking events.Be an ambassador for our brand and our client’s success stories.Develop new business relationships across the local area.Take ownership of revenue growth within your client base.
What you will bring
Genuine passion for businesses and helping them grow.Exceptional communication skills - you can talk to anyone.Confidence and professionalism in all business interactions.Ability to work independently and take initiative.Strong organisational skills and ability to juggle priorities.IT proficiency (MS Office, CRM systems – full training provided).Reliability, punctuality, and willingness to learn.Full driving licence and own car.
Ideal but not essential:
Previous sales, business development, or account management experience – strong advantage.Background in advertising, media, or publishing.Existing local business network.
Ready to make your mark? If you are excited by the prospect of being a key player in a growing local business, working with real autonomy, and helping other businesses succeed, we would love to hear from you. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Account ManagerSalary £27-30k (pro rata) dependent on skills and experiencePart time - 20 hours per week – flexible days/times – spread over 3 or 4 days - negotiableMalton, North Yorkshire – office based no hybridWhat we offer
Competitive salary £27-30k (pro rata for 20 hours).Annual performance bonus structure.Travel expenses covered.Pension scheme.Bright, airy offices in the heart of Malton (opposite a busy bakery!).Parking permit for Malton town centre.Smart casual dress code.Flexible approach within the 20-hour week.28 days holiday (pro rata).Real opportunity to grow with an expanding business.Autonomy to develop the role and make it your own.Build your professional network through business events.
The opportunityWe’re a highly successful, rapidly growing publishing and graphic design business delivering real results for local businesses. As an outcome of the continued success of our community magazines and growing portfolio of websites, we’re looking for an ambitious, commercially minded Account Manager to help us grow further. This is your chance to become the driving force behind an established local brand, and you’ll be stepping into a role with genuine responsibility, measurable growth targets, real autonomy, and the satisfaction of seeing businesses flourish through your work.Who we’re looking forWe need someone brilliant with people; someone who lights up when talking about business growth and gets genuine satisfaction from helping others succeed. You are a natural relationship-builder who can walk into a room and make connections that last. You’re motivated by results and comfortable discussing commercial outcomes, not just providing support. Maybe you’re looking for a role where you can truly make a difference, rather than being just another number in a large organisation. You understand what makes businesses tick, and you are excited about championing products that genuinely deliver results. This is a client-facing, business-generating role – not a back-office or purely administrative position.What you’ll be doingBuilding and growing relationships
Acquire new business clients who will benefit from our proven marketing and design services.Nurture and grow an existing portfolio of satisfied clients.Build genuine rapport and maintain relationships.Identify revenue opportunities and help clients maximise their investment.
Managing the client journey
Use our CRM systems to track opportunities, manage and develop relationships.Respond promptly to inbound leads and quotation requests.Oversee customer orders from initial conversation through to delivery.Collaborate with the team to ensure exceptional client service.
Championing the business
Represent us at face-to-face meetings and networking events.Be an ambassador for our brand and our client’s success stories.Develop new business relationships across the local area.Take ownership of revenue growth within your client base.
What you will bring
Genuine passion for businesses and helping them grow.Exceptional communication skills - you can talk to anyone.Confidence and professionalism in all business interactions.Ability to work independently and take initiative.Strong organisational skills and ability to juggle priorities.IT proficiency (MS Office, CRM systems – full training provided).Reliability, punctuality, and willingness to learn.Full driving licence and own car.
Ideal but not essential:
Previous sales, business development, or account management experience – strong advantage.Background in advertising, media, or publishing.Existing local business network.
Ready to make your mark? If you are excited by the prospect of being a key player in a growing local business, working with real autonomy, and helping other businesses succeed, we would love to hear from you. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
