Senior Operations Co-ordinator – FreightDover Area£35,000 - £40,000 p.a.Monday – Friday | 08:00 – 17:30The Role That Keeps Freight MovingWestin Par Recruitment Experts is recruiting a Senior Operations Co-ordinator – Freight for a growing freight forwarding business based near Dover.This is an opportunity for someone who thrives in the fast-paced logistics world where organisation, communication and attention to detail keep international shipments moving smoothly.You will take ownership of road freight, sea freight and air freight shipments from start to finish, ensuring they are booked efficiently, documented accurately and delivered to the highest operational standards.If you enjoy negotiating freight rates, solving logistical challenges and building strong relationships with customers and suppliers, this role offers real responsibility and influence within the operations team.Key Responsibilities
Managing multi-modal freight shipments including road, sea and air freightCoordinating bookings with customers, carriers and suppliersObtaining and negotiating competitive transport pricingOperating internal freight operations and booking systemsPreparing accurate shipping documentation including AWBs, Bills of Lading, Certificates of Origin and EUR1 formsMonitoring shipment profitability through sales and cost reconciliationProducing weekly and monthly operational reportingParticipating in bi-weekly management meetings with company directorsSupporting and mentoring colleagues within the operations team
What They’re Looking For
Experience within freight forwarding operationsKnowledge of road freight, sea freight or air freight logisticsStrong communication skills with the ability to build lasting customer and supplier relationshipsCommercial awareness with confidence negotiating freight costsStrong organisation and time-management skills in a busy operations environmentHigh attention to detail when producing shipping and customs documentationA proactive and engaging team player with a positive attitude
Working Environment
Modern open-plan officeOn-site parkingSupportive and collaborative operations teamOpportunity to contribute to operational performance and business growth
Why This Role Stands Out
Ownership of end-to-end freight operationsExposure to road, sea and air freight logisticsOpportunity to mentor colleagues and influence operational best practiceA growing logistics business where your experience will genuinely make a difference
For a confidential discussion or to apply, contact Westin Par Recruitment Experts today.Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.....Read more...
CUSTOMER SERVICES, SALES & OPERATIONS(Full or Part Time)Our client is a small but well established B2B Office Supplies and Print company based in Godalming with a strong local emphasis. They supply a comprehensive range of business products and print to companies throughout West Surrey and North East Hampshire.Their clients are loyal because they provide a friendly and reliable service with prices that allow them to compete with the national players. ; They require a Customer Services, Sales & Operations Co-ordinator to manage the complete process from receipt to fulfilment of orders, and to actively develop the customer base.The ideal candidate will be friendly and motivated, have the ability to liaise with customers and suppliers and have the confidence to take initiative where necessary.JOB ROLE
Receive and process customer enquiries and orders via email, web and telephonePlace orders with suppliersDevelop and expand customer base through telesales and email marketing campaignsMaintain regular contact with regular customers to maintain and further develop relations and business opportunitiesAssist with print production – full training providedCheck, organise and pack goods for deliveryA range of general administrative responsibilities
PERSON PROFILE
Enthusiastic and motivatedFriendly and outgoingAbility to manage time effectively
TRAINING
Full training provided
REMUNERATION
£25k - £35kUncapped commission
If this sounds like the opportunity for you, please apply ASAP.*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.....Read more...
Telecoms Project Coordinator
Order Management Analyst
UK wide – work from home – full remote working
@mecscomms is recruiting for a contract order management, project coordinator. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month rolling contract assignment. We are looking for someone who possesses change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment.
Position: Order Creation, Provisioning Administrator, Change Request Administrator, Project Coordination, Project Administrator, Customer Account Management, Service Delivery
Location: UK wide– work from home – fully remote working
Hours: Monday – Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Gross Rate: £17.50 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks.
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
• Customer relationship coordination
• Service delivery management
• Network project coordination
• Resource scheduling
• Order management & provisioning administration
• Change control management
• Customer order management & enablement
• Provisioning process administration
• Dealing with OLOs and external supplier delivery teams
• Documentation & reporting
Overview:
A 24 month rolling temporary contract position has become available for an experienced order analyst, provisioning coordinator, order manager, sales support or project administrator to join an international telecoms service provider. The role will help deliver the best possible service experience for global enterprise customers. This will be achieved by supporting the order delivery cycle, working as a service delivery coordinator, provisioning administrator & project coordinator.
The order & provisioning analyst will be responsible for acknowledging & validating customer requests, raising orders through the customer order provisioning system and coordinating customer communication throughout the delivery process. You will send acknowledgement & acceptance emails for order requests, generate tracking references & provide updates to the customer & internal business partners on status & progress.
You will provide a daily order tracker for all Data & Voice teams, so that engineering resource can be effectively scheduled in advance of the order & ensuring effective communication to the supporting delivery agencies.
Responsibilities:
• Dedicated management of the order queue across all Data & Voice teams
• Coordinating between delivery teams to schedule orders & change requests
• Scheduling resources to ensure the timely delivery of customer orders
• Ensuring that partners have received confirmation of resource within SLAs
• Raising customer orders on the provisioning order management system
• Service delivery – progressing orders through the delivery process
• Utilising Vodafone, BT & Openreach workflow systems
• Understanding order management processes and dealing with OLOs and external delivery teams
• Order management and analysis
• Communicating updates & progress reports with customers
• Coordination between delivery teams to schedule works
• Supporting the delivery & completion of departmental quality assurance targets
• Supporting the IP Data Provisioning Managers in resource & order planning
• Provide administrative support to engineering teams in the provision of voice & data products including ADSL, Ethernet, Leased Lines, WLR, Managed Services & IPVPN, WAN, MPLS etc.
• Coordination, prioritisation & management of all received critical issues
• Queue management for all Data & Voice teams across multiple systems
• Generate work in progress reports
• Provide service delivery management input for customer review meetings
• Working in an Agile environment
Candidate Profile:
The ideal candidate will have had previous experience of change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Your experience, skills & attributes are likely to include some or all of the following:
• Office support & administration skills
• Administration, project coordination or sales support experience
• Service delivery management, progressing orders through the delivery process
• Familiarity with Vodafone, BT, Openreach or other order management workflow systems
• Dealing with OLOs and external delivery teams and understating their processes
• Order management and analysis
• Good proactive communication skills & excellent documentation drafting competences
• Stakeholder & customer relationship management
• Computer literate with the use of Microsoft Office (email, word, excel)
• Previous use of database, reporting, CRM or workflow systems
• Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
• Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Key responsibilities include:
Working within a small team to provide front end support to a variety of projects, you will work closely with the Team Leader, Operations Manager, Sales team, Project Managers and Project Co Ordinator’s to support the team by delivering general administration duties from project set up through to completion
Adhere to processes, procedures and standards to ensure that work tasks are completed in a timely, efficient and professional manner and that projects run smoothly on time and to budget with the clients end goal in mind
Always role model behaviour supporting the values and cornerstones of the business
Manage process set up and lifecycle of projects on company systems
Complete basic risk assessments and observations in preparation for Project meetings
Completing third-party applications to secure costs for physical works
Entering and updating planning dates for the works in the calendar and system
Liaising with customers to obtain essential information and to provide regular updates
Preparing basic site visit information and reports
Signposting email queries to relevant stakeholder in a timely manner
Answering incoming calls in a timely and professional manner and signposting enquiries to the correct departments
Obtaining information from relevant stakeholders as projects require
Creation of invoices and requesting payment where necessary
Data input into company systems
Closing jobs when complete and electronically filing
General administration duties for the Operations and Sales and Finance Departments
Training:
Level 3 Business administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week.
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:A multi-award winning, growing, diverse and ambitious business. With a wide range of experience in managing utility projects, they provide an end-to-end service to their customers, in every case they become the single point of contact. They provide property developers, investors and range of associated partners with the expertise to deliver the utilities on construction projects. They work with a large range of property developers and construction companies, handling network applications and project managing the installation of Water, Gas, Electricity and Fibre to their sites, on time and on budget. With an ever-growing team, and a strong focus on staff wellbeing, they have committed to providing a safe and welcoming environment for all with a dedication to career progression opportunities where possible for those who wish to succeed within their business.Working Hours :Monday to Friday
8.30am– 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Fugro have an exciting opportunity to join one of our key service lines, Marine Inspection and Monitoring (MIM) team situated in the Bridge of Don, Aberdeen.
In this vital role for Fugro, you’ll provide day to day support to the engineering department.
You’ll play a huge part in ensuring our projects run smoothly. You’ll have the chance to shape how this team delivers and progresses, continuously improving ways of working.
Your role and responsibilities
Processing and Administration of all aspects of Sales Invoicing within department to agreed timescales as defined by the business.
Monitor payments due, carry out routine follow ups with clients. Report all outcomes.
Travel Booking and Administration
Visa and work permits - research and administer according to business requirements.
Suppliers/ Contractors - sourcing of cost-effective suppliers, raising of Purchase Orders.
Meeting Co-Ordinator including lunch arrangements and team events
Training and Medical Administration
What you will need to thrive in this role
Experience working in a similar role
Ability to work independently.
Ability to manage/schedule own activities to ensure deadlines are met.
Ability to work cooperatively with colleagues, clients and suppliers to achieve required delivery dates.
About Us
Who we are Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.
What we offer
Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team.
Our view on diversity, equity and inclusion
At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together we create a safe and liveable world’ – and to each other.
Benefits of joining our team
Extensive career & training opportunities both nationally and internationally.
Competitive salary
Contributory pension scheme
Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies
Private medical insurance
Health cash plan
Group life assurance
Group income protection
Electric car scheme
Cycle to work scheme
Discounted gym membership
Discounts platform
The Fugro Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers)
Enhanced maternity and paternity pay
Long service awards
Fugro values awards
Employee referral bonus scheme
Disclaimer for recruitment agencies:
Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciatedApply for this ad Online!....Read more...
