A new opportunity has become available for an experienced Treatment co-ordinator to join an established mixed practice in Hertfordshire.Key Responsibilities: Act as the primary point of contact for all new patient enquiries Convert leads into consultations and treatment bookings Build strong relationships with patients and provide ongoing support throughout their treatment journey Present treatment options and finance plans clearly and professionally Liaise between patients, clinicians, and the front-of-house team to ensure smooth coordination of care Maintain accurate records of patient communications and conversionsIdeal Candidate: Previous experience in equivalent role is essential Sales and customer service background with a proven track record of conversions Excellent communication and interpersonal skills Confident, organised, and self-motivated with attention to detail Ability to handle confidential information with discretion Applicants must have full right to work in the UK with no restrictions . Working Hours: Monday to Friday - 8am - 5pmPractice: Consisting of 6 surgeries, they are fully equipped and computerised using Dentally software. Digital X-rays and iTero Scanners on site.Salary: Dependant on experience - happy to discuss further at interview stageCar parking is available on site.....Read more...
Key responsibilities include:
Assist with the handover of new client projects from the sales team into the project workflow
Help monitor a portfolio of live client projects and updates
Log and organise website maintenance requests and assign tasks to developers where appropriate
Update project timelines, task lists, and status reports using tools such as ClickUp, Google Sheets, Slack and FileMaker
Support communication between internal teams to ensure everyone has the information they need
Help maintain clear project documentation, briefs, and client notes
Prepare client updates under guidance from senior team members
Learn how to identify potential delays or blockers and escalate them to the Account Director
Personal Specification:
A genuine interest in digital, websites, or creative projects
Good organisational skills and a willingness to learn
Strong attention to detail and a proactive attitude
Confident written and verbal communication
Ability to manage your time and seek support when needed
Basic IT skills, familiarity with WordPress or project tools is a bonus, but full training is provided
Experience with content management systems (e.g., WordPress) is a plus
An interest in teamwork, coordination, or problem-solving
A positive, can-do approach and calm mindset under pressure
Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full-time permanent position upon completion of the apprenticeship.Employer Description:A fast-paced, creative digital agency specialising in website design, branding, digital marketing, and long-term website support for a wide range of clients. The collaborative team values efficiency, clear communication, and strong client relationships. They are passionate about supporting people at the start of their careers, were established over 20 years ago and have a client base of over 250 active businesses. They are a team of highly skilled and motivated 'creative techie types' and opportunities to progress your career as the business continues to expand will be plentiful.
They are looking for an organised and motivated Apprentice Project Co-ordinator to support the delivery of website, branding, and maintenance projects as part of a formal Business Administration apprenticeship programme. You will benefit from structured learning, including training, alongside hands-on experience within our project team. Working alongside designers, developers, and account teams, you’ll help keep tasks on track and clients informed, gradually taking on more responsibility as your skills and confidence grow. This role is ideal for someone who enjoys organisation, working with people, and problem- solving and who is keen to build a long-term career in digital project co-ordinationWorking Hours :Monday to Friday, 7.5 hours a day, times to be confirmed. Hybrid working after training period.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative....Read more...
