Accurately update and maintain Freshdesk (our helpdesk portal) with professional service enquiry (PSE) updates, on a daily/regular basis, in readiness for the weekly Team review.
Creation, commercial validation and prompt processing of customer quotations and proposals in Sage X3, including PSE quotations, licence quotations, bespoke software requirements (BSR) and technical consultancy requirements (TCR) proposals.
Utilise Zoho CRM for opportunity management by tracking open customers quotations and proposals and proactively communicating with customers for progress updates.
Accurately maintain sales progress updates in Sage X3 (our ERP platform) to ensure full transparency across the business on project timescales and upcoming work to be scheduled.
Communicate with Sage and partners on quotations required by customers and follow-up, updating both internally and externally.
Support in the preparation for customers meetings, including compilation of information from Freshdesk on Support tickets, PSE and financial updates, and renewals.
Attend internal and external meetings as the minute taker, ensuring minutes are accurately recorded, produced and communicated to the appropriate stakeholders promptly, and assisting the team with any follow-up actions.
Assistance with diary management, liaising with customers, partners and colleagues to create scheduled appointments with no clashes.
Update and maintain customer spreadsheets i.e. the Customer Meetings and the Customer Product Portfolios in readiness for performance targets and revenue opportunities analysis.
Promote new Mysoft products and solutions to customers, ensuring they are sent relevant datasheets and updates on the latest features and functionality.
Provide monthly sales results to the sales team, analysing how the team have performed against the overall target month on month, by quarter and annually.
Assistance with maintaining customer information in M drive, CRM and Sage X3 to include elements such as licence volumes, patching level, contracts, annual pricing changes, partner solutions, etc.
Training:Training will be provided via the Level 4 Sales Executive Apprenticeship programme with Apprentify, one of the top-rated training agencies delivering digital and technical apprenticeship programmes from start to finish. You’ll be set up for success with a blended learning approach including virtual classroom days, personalised coaching sessions, self-led e-learning and activities to practice what you’ve learnt. At Mysoft we care about our employees as much as we do our customers and you’ll receive full support from the team.Training Outcome:In your first year you’ll be the back bone of our Sales team, learning from the ground up and taking on all the administrative tasks to support our sales operations. Within 12 to 18 months, you’ll have gained the confidence and skills to take your first step into a customer facing role, which could be Sales or Account Management, and eligibility into the Sales Bonus Scheme.Employer Description:Here at Mysoft, we’re on a mission to enable our customers to unlock their business potential via Sage X3 Enterprise Resource Planning, and Sage Intacct software. We are the longest-standing Sage X3 partner and one of the most innovative Sage Intacct partners in the UK with over 450 years of combined expertise in the sale, implementation, development and support of Sage solutions. Helping our customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what we do!Working Hours :Monday to Friday 9am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Accurately update and maintain Freshdesk (our helpdesk portal) with professional service enquiry (PSE) updates, on a daily/regular basis, in readiness for the weekly Team review
Creation, commercial validation and prompt processing of customer quotations and proposals in Sage X3, including PSE quotations, licence quotations, bespoke software requirements (BSR) and technical consultancy requirements (TCR) proposals
Utilise Zoho CRM for opportunity management by tracking open customers quotations and proposals and proactively communicating with customers for progress updates
Accurately maintain sales progress updates in Sage X3 (our ERP platform) to ensure full transparency across the business on project timescales and upcoming work to be scheduled
Communicate with Sage and partners on quotations required by customers and follow-up, updating both internally and externally
Support in the preparation for customers meetings, including compilation of information from Freshdesk on Support tickets, PSE and financial updates, and renewals
Attend internal and external meetings as the minute taker, ensuring minutes are accurately recorded, produced and communicated to the appropriate stakeholders promptly, and assisting the team with any follow-up actions
Assistance with diary management, liaising with customers, partners and colleagues to create scheduled appointments with no clashes
Update and maintain customer spreadsheets i.e. the Customer Meetings and the Customer Product Portfolios in readiness for performance targets and revenue opportunities analysis
Promote new Mysoft products and solutions to customers, ensuring they are sent relevant datasheets and updates on the latest features and functionality
Provide monthly sales results to the sales team, analysing how the team have performed against the overall target month on month, by quarter and annually
Assistance with maintaining customer information in M drive, CRM and Sage X3 to include elements such as licence volumes, patching level, contracts, annual pricing changes, partner solutions, etc.
Training:Training will be provided via the Level 3 Technical Sales Apprenticeship with Apprentify, one of the top-rated training agencies delivering digital and technical apprenticeship programmes from start to finish. You’ll be set up for success with a blended learning approach including virtual classroom days, personalised coaching sessions, self-lead e-learning and activities to practice what you’ve learnt. At Mysoft we care about our employees as much as we do our customers, and you’ll receive full support from the team.Training Outcome:This is a development role and intended to progress into either account management or direct sales, depending on the individual. Employer Description:Here at Mysoft, we’re on a mission to enable our customers to unlock their business potential via Sage X3 Enterprise Resource Planning software. We are the longest standing Sage X3 partner in the UK with over 375 years of combined expertise in the sale, implementation, development and support of Sage X3. Helping our customers grow and evolve their business, arming them with the tools and skills to perform at their best is at the heart of what we do!Working Hours :Monday to Friday 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Key responsibilities of the role and the day-to-day tasks and duties of the role, full training will be given.
Contract Administration- Assist the project team to compile the Construction Phase Plan (CPP)- Obtain and save the Purchase Order (PO) / Letter of Intent (LOI) / Contract Documents (CD)- Enter order onto Sage / Construct / George Cox Portal- Diarise monthly valuation deadlines / monitor valuations sent to accounts to raise application / invoice for payment- Weekly Cost Sheet management – add the labour / vehicles / materials / fuel use / sub-contractor costs- Extract material from yard logs and allocate on cost sheet- Check and authorise time sheets on George Cox portal- Raise and issue sub-contract orders- Collect delivery tickets, match with invoices, check all costs are accounted for on time sheets.- Assist in extracting Sage information to enable Monthly check of Sage against Cost sheets for costs/invoices to ensure all project cost are captured.- Produce monthly/periodic Sage report for the CM/QS on project running costs- Maintain cost sheet summary for each contract on a weekly basis.- Issue KPI information, H&S stats and people hours to the client where required.- Assist in the preparation of reports to support the business centre reviews.- Assist Site managers in keeping accurate and up to date records- Assist in Collating and produce the O&M manual- Request Substantial Completion Certificate (SCC) – Monitor / issued by CM- Substantial Completion Granted (SCG) certificate – Monitor / issued by CM
Public Liaison- Work with Blackpool PR and Communications regarding updates for members of the public and local businesses- Liaise with members of the public and local businesses both remotely (emails/phone etc) and face to face- Support and coordinate with schools regarding visits to the scheme- Attend public events regarding the schemeTraining:STANDARD & LEVEL
The successful candidate will work towards completing the Level 3 Business Administration Standard from the Institute for Apprenticeships & Technical Education. Delivered by Blackpool and The Fylde College offering expert tuition and exceptional facilities.
Personalised programme
Your B&FC apprenticeship is made up of several different elements and each one reflects your individual abilities and career goals. Our expert tutors and assessors have relevant industry experience and will support you to achieve all your goals.
Off-the-job training
Developing your skills at work is called on-the-job training, 20% of your apprenticeship (equal to one full day a week) will be ‘off-the-job’. This might include attending College, tackling projects, online learning, coaching, shadowing, or training for your job.
Stacks of support
Assessment mostly takes place in the workplace. When you start, you will be allocated a skills coach, who will visit you at least once a month to guide and support you and help you to plan for your future. We will also provide you with specialist support for yourFunctional Skills in English and maths (if required) and for any additional needs that you make us aware of.Training Outcome:Potential full time position upon successful completion of Apprenticeship for the right candidate.Employer Description:A leading North West Highways and Civils contractor with 75 years’ experience of delivering long term sustainable solutions.Working Hours :Working Hours: Monday to Friday 08:00 – 16:00 (30 minutes unpaid lunch)Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative....Read more...
Duties to include;
Using sage 50 - processing quotations and orders
Using SolidWorks - 3D drawings for the factory
Using an in-house CRM system - showing the details of all projects, customers and properties we've done and adding new details onto the system
Using BigChange - Diary management system
Any other duties that fit with your role or add to your training
Training:You will receive lots of training in the workplace on how to use multiple different systems such as sage 50, SolidWorks 2024, Microsft Office and the bespoke CRM system. You'll learn in-depth knowledge about the company such as the products we sell, the people we deal with and the systems and processes that we use. You'll also gain knowledge about the construction industry and what we're trying the achieve moving forward.
Training Outcome:There is excellent potential for permanent employment on completion of your apprenticeship. Employer Description:HD Sharmans Ltd is a UK-based company that specializes in the design and manufacture of high-performance roofing and gutter systems. Our roof and gutter refurbishment systems are engineered to prevent leaks and extend building life cycles. Installed in the commercial roof sector since 1985, our market leading systems are guaranteed for up to 25 years, providing complete peace of mind to Surveyors, Facilities Managers, Property Managers and Contractors.Working Hours :35 hours per week. Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Team working,Creative,Reliable....Read more...
Combining your apprenticeship studies and your on the job learning you will typically support us with the following tasks on a daily basis:
Purchase order log - updating on Excel and Sage 50 accounts software
Coding and processing supplier and subcontractor invoices
Setting new suppliers on our Sage 50 accounts system
Resolving invoicing queries
Running reports
Ordering stock for the stores and sharing reception duties between the teams when required
Training:Your accredited training will be delivered remotely by CT Skills who consistently rates 'Excellent' in reviews. A tutor will be assigned to you to support you through your apprenticeship programme. You will receive protected study time and learning through shadowing and mentoring. Training Outcome:We're looking for a candidate with the right attitude, commitment, strong organisational skills and a willingness to learn. This is an ideal opportunity to develop skills in a growing organisation with the potential for career development and support for additional qualifications.Employer Description:M&O Building Contractors Ltd has a strong accounts team who work hard to ensure that the finances of the business are accurate and have a good reputation for our payment terms with subcontractors. We recently won an award at the Building Better Healthcare Awards 2024 for the project we completed in Harley Street, London at the Rapid Diagnostic CentreWorking Hours :Days of work are Monday to Friday, exact start and end times to be discussed at interviewSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Punctual and reliable....Read more...
Maintaining filing systems
Promotional activities including use website to maintain ISO 9001
Processing supplier invoices on SAGE
Organise UK and International logistics for customer orders and supplier deliveries
Generating monthly legislative reports i.e. customer statements
Complete monthly Bank reconciliation
Deal with general enquiries, request for information and data over the phone
Resolve administrative problems and enquiries
Raising customer orders on SAGE
Manage and prepare emails
Scanning documents
Input and extract information from Company computer system
Send out brochures to customers
Observe health and safety guidelines at all times
General housekeeping (e.g. keeping reception and waiting areas tidy)
Any other reasonable duties as necessary
Training:
You will towards the Business Administrator L3 standard
Full, on the job training will be provided by the employer
You will be assigned an assessor who will visit you within the workplace to help support you with the apprenticeship standard
You will only need to attend Bishop Auckland College to complete an initial assessment before starting your apprenticeship and for your end of unit tests in our online test centre at Bishop Auckland College
Training Outcome:
Employment pending a successful apprenticeship
Employer Description:CRD Devices Group are a small engineering and distribution company based in Shildon, Co Durham. We are a leading supplier of linear bearings, rail and actuators to customers in the UK and around the world. We are a small team of staff looking to expand and grow our office team to support our busy fast paced business.Working Hours :£247 and 38 hours per week Monday to Thursday
8.30am to 5pm
Friday
8.30am to 3pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience,Confidence on the phone....Read more...
Our small team is currently comprised of the Finance Director and the Accountant so the job will include a wide range of accounting and book-keeping tasks.
Skills and Attributes:
A desire to enter a career in finance and accounting, with a commitment to achieving the ACCA Diploma.
An enthusiasm for working in the coffee industry at a medium sized company.
Attention to detail and a drive for accuracy.
A will to learn on the job (a basic knowledge of Excel would be an advantage)
Position Responsibilities (4 days per week).
Downloading bank statements and posting cash receipts from customers.
Assisting with the posting of retail sales from our tills to Sage 200.
Assisting with credit control – sending out statements and liaising with customers.
Entering purchase orders and processing invoices on Sage 200.
Performing bank reconciliations.
Posting journals to the nominal ledger.
Attending stock counts when asked (these could occasionally be outside of regular hours).
Providing support to our 3 retail shops if needed – for example delivering equipment, helping with queries about cashing up Key.
Expectations during Development (1 day per week).
Gaining a full understanding of what the ACCA Level 4 Apprenticeship with BPP entails.
Using study time productively and attending all sessions. Study time will be supported by online learning resources, webinars, 1-2-1 coaching and face-to-face tutorials.
Showing a commitment to apply the knowledge gained in Development to work done on the job at Monmouth Coffee.
Successfully completing the 3 exams and 13 assessments required by the programme and gaining the ACCA Diploma.
Training Outcome:
On completion of the apprenticeship there is the opportunity to continue developing as an accountant within the team.
Employer Description:Monmouth Coffee opened in 1978 roasting and retailing coffee from a small shop in Covent Garden with the aim of providing coffee with producer traceability and professional, knowledgeable, and welcoming service. 46 years later we still retail coffee from Covent Garden, and also have shops at Borough Market and Bermondsey. We buy nearly all of our coffee directly and have a bean counter that sees about 60 coffees in a year. We roast our coffee at our Head Office in Bermondsey which is also where our online shop, wholesale, packing, accounts, training and maintenance departments are based.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Attention to detail,Desire to learn,Willingness to help out,Punctuality,Reliability,Excel and Word skills....Read more...
You will report to the Finance Manager.
Support finance manager on business milestones, these canbe weekly, monthly, and annual.
Ensure the business has accounted for any missing entries inthe ledgers and review them weekly.
Ensure department emails are monitored, reviewed,categorised, and archived.
Working closely and liaise with Finance Manager to ensureprocesses and feedback are actioned.
Completing training courses and health & safety courses
Job shadowing on management accounts & payroll
Suggesting improvements to the organisational processesKey Tasks
Entering Sales & Purchase ledger invoices.
Print invoices electronically where possible through PDF.
Alert Senior team to approve invoices & purchase orders.
Raise awareness with price differences and carriage cost withrelevant staff.
Process purchase order in absence of a PO
Report any issues with Uptick/ Sage invoices to FinanceManager or Senior Team
Review and reconcile supplier statements and whenappropriate send out customer statements chasing debt.
Adhere to business practices.
Develop a research project on cutting overheads
Assistance with payroll
Assistance with supplier management and payment runs
Oversee work in progress reports
Work with procurement department on ensuring that fullstock takes are completed
Aid with the business credit card payments
Provide support with incoming calls and screen finance calls
Complete all credits within Sage
Complete customer credit checks as required
Provide assistance with the office spend
Training:
The Apprenticeship Standard you will be studying is Business Administration - Level 3
Functional skills in both maths and English, if required
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:Progression to a permanent position for the right candidate.Employer Description:SS Systems are a Fire & Security Company based in South Yorkshire.
We install and maintain Fire Alarms, Intruder Alarms, Access Control,
CCTV, and ancillary systems throughout the country. We are known
for specialising in wire free fire alarms.
We’re a forward-thinking flexible company, who put our staff at the
heart of what we do, and you’ll find a warm welcome when you join
our team.Working Hours :9am – 5pm Mon-Fri with a half hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Good attitude to work....Read more...
Processing Purchase invoices
Reconciling Purchase statements
Assisting with payment runs
Filing
Sage transactions
Credit card reconciliation
Monitoring emails
Responding to account queries
Processing staff expenses
Training:
Accounts or Finance Assistant Level 2 Apprenticeship Standard
Training schedule has yet to be agreed upon, further details will be made available at a later date
This apprenticeship aligns with:
Institute of Certified Bookkeepers for Associate AICB
Institute of Accountants and Bookkeepers for Associate AIAB
Training Outcome:
Possibility of full-time position within the company
Employer Description:Mechanical and Electrical Building Services contractorWorking Hours :Monday to Thursday: 8am to 5pm
Friday: 8am to 4pm
Working hours to be discussed with a successful candidate depending upon ageSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Troubleshoot Windows 7 and Windows XP Operating Systems - training provided for Windows Server
Supporting client specific application like Sage Act, Quickbooks with assistance with software helpdesk
Troubleshooting and investigating IT issues at client offices
Training:Level 3 Information Communications Technician Apprenticeship Standard.
You will receive full training and support from the Just IT Apprenticeship team to increase your skills.Training Outcome:
Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career
Potential for permanent employment after apprenticeship
Employer Description:H2o Networks is a dynamic IT Support company in Edgware Middlesex looking to recruit an IT Support Engineer. So, if you are into gadgets and know a thing or two about Windows and want to know more about servers, then this may be the right fit for you.Working Hours :Monday to Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Learning new and/or bespoke systems
Sage 50 Accounts
SolidWorks
CRM (Customer Relationship Management)
BigChange
Microsoft Office
Working along experienced professionals in different departments to help decide the path you choose to take
Practicing communication skills either through phone conversations, face-to-face or e-mails.
Training:
Training will be provided at our head office in Chapel-en-le-Frith.
Off-the-job training will be 6 hours every week.
Training Outcome:
Be a permanent member of the team within HD Sharmans through the preferred path
Employer Description:HD Sharmans Ltd is a UK-based company that specializes in the design and manufacture of high-performance roofing and gutter systems. Our roof and gutter refurbishment systems are engineered to prevent leaks and extend building life cycles. Installed in the commercial roof sector since 1985, our market leading systems are guaranteed for up to 25 years, providing complete peace of mind to Surveyors, Facilities Managers, Property Managers and Contractors.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Team working,Creative,Motivated,Positive attitude....Read more...
As a Bookkeeper/Payroll Apprentice, you will work within the bookkeeping and payroll department, receiving full training in the following areas:
Using various software packages for bookkeeping in preparation for VAT returns and accounts
Using Sage Payroll to process weekly and monthly wages, including calculating PAYE, pensions, holidays, and more
Processing sales & purchase invoices
Bank postings and reconciliations
Preparing and submitting VAT returns
Filing and archiving client records
Creating and posting wage journals
Processing weekly & monthly payrolls
Answering the phone to client queries
Training:The Apprentice will complete the Account or Finance Assistant Level 2 standard.
The Apprentice will attend Sheffield College, City campus 1 day per week.Training Outcome:Possibility of full time employment on successful completion of ApprenticeshipEmployer Description:Allen West and Foster is a well-established firm with offices in Sheffield, Bakewell, and Chesterfield. We specialize in audit and accounts preparation, VAT, payroll, and bookkeeping services. Our diverse client base includes sole traders, partnerships, limited companies, LLPs, and group companies across sectors such as commerce, manufacturing, leisure, financial services, and medical consultation.Working Hours :8:30 am – 4:30 pm Monday to Friday, 1-hour lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
Controlling stock levels using SAGE batch controller
Ordering stock
Communicating & updating customers/suppliers via email/telephone
Creating & managing spreadsheets
Answering and receiving phone calls
Organising logistics, transportation, parcels & pallets
Additional opportunity to learn Laboratory & manufacturing methods
Be additionally trained in GMP standards
Training:Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment. Training Outcome:
After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education
Employer Description:Contract Services provided for both human use products and for pet care products. Products for Personal Care, Infection Control, Cosmetics, Hygiene, Dental Care. Also Pet-care (companion animal) products, health supplements grooming etcWorking Hours :Monday to Thursday
8:00am - 5:00pm
Friday
8:00am - 2:30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Processing payroll for clients
Liaising with clients on the telephone
Sending & receiving emails
Use of Microsoft Office to include: Excel and Word
Will be trained how to use bespoke company software (Sage 50 Payroll)
Data entry / working with accuracy
Applicants should have excellent IT skills and be keen to learn.
Probationary period applies / full training will be given.
Driving licence preferred but not essential.Training:The successful applicant will work towards the Accounts/Finance level 2 Apprenticeship Standard.
Will be required to attend day release at Access Training on Team Valley, Gateshead.Training Outcome:Ongoing training and support will be provided and potential progression to the accountancy level 3 apprenticeship.Employer Description:Debére are an accountancy firm with a difference. They have a dedicated team of twenty two who have both small independent and top 7 accountancy practice experience. Offering an all rounded personal service to all clients who range from sole trader/partnerships to large multi-million turnover owner-managed businesses. They pride themselves on being able to offer a value-added service at an affordable price. They also work alongside other local professionals to ensure they have access to expert knowledge such as corporate finance, VAT, legal services, employment solutions, financial services, etc.Working Hours :37.5 hours per week Mon-Thurs 8:30am-5pm.
Friday 8:30am-4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative,Initiative,Confident telephone manner....Read more...
Basic Sage Bookkeeping
Maintaining spreadsheets
Managing Purchase & Sales ledger
Credit Control
General financial admin duties
Scanning and filing documents
Training:
You will be studying a Level 3 Business Administrator Apprenticeship Standard over an 18-month period
This is a fully work based programme you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
Training Outcome:
The role could progress into various departments for example, taking responsibility for employee training opportunities (learning and development), office manager or progressing moreover in the transport department
The candidate could pursue a long career with the organisation
Organisation also seeking a candidate who will stay long term
Employer Description:With over 40 years' experience in the industry, Ramage can provide a complete solution for the daily management of your palletised freight. We have gained an invaluable understanding that the core values of our business are our Customers. At Ramage we appreciate that not all businesses are the same. Our commitment in gaining a personal understanding of our customer's requirements and people, is at the forefront of what we do and ethos. We take great pride in the responsibility & trust placed in us and handle goods with the greatest of respect, care and integrity. Our team in every aspect of our company, continuously endeavour to provide an unrivalled level of Service and Customer Care. You can Rely On Ramage!Working Hours :Monday- Friday
9am- 5pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,IT skills,Number skills,Organisation skills....Read more...
In this role, you will engage in a variety of accounting activities, gaining experience across our client base. Your duties will include:
Gaining valuable work experience through supporting the directors in providing a range of accounting and taxation services to clients
Use of Accountancy Software (Sage, Xero, FreeAgent, QuickBooks)
Sales ledger
Purchase ledger
Bank reconciliation
Data entry
Using Microsoft Packages, in particular Word, Excel and Outlook
Assisting with monthly payroll and construction industry scheme returns for clients
General admin duties (writing emails, filing)
Managing the company’s main email inbox
Ad-hoc duties as necessary to facilitate the smooth running of the office
Training:
Level 2 Apprenticeship Standard in Accounts or Finance Assistant
Level 2 Foundation Certificate in Accounting
Level 2 Diploma in Financial and Management Accounting
Level 2 Certificate in Bookkeeping
Level 2 Functional Skills English and maths (if required)
Delivery Method:
Attendance at college will be required one morning session per week
Apprenticeship session to assist with portfolio building and preparation for End Point Assessment
Training Outcome:Progression within the company and further study to level 3 either in accounting or business administration.Employer Description:Arendelle is a family run business who provide bookkeeping, accounts and admin services to individuals and small to medium size businesses.Working Hours :Monday - Thursday: 9.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills....Read more...
Creation & Posting of Customer Invoices, both manual & via our transport systems, using Sage 50
Credit Control activities
Monitoring of the business mailboxes
Dealing with customer & supplier queries
Issue of Customer Statements & supplier remittances
Creation of supplier Pos for business activities
Scanning & Filling of business paperwork
Any other reasonable duties as required
Training:Assistant Accountant Level 3 Apprenticship Standard:
This training will be delivered in partnership with a chosen provider through virtual training one day per week
Completion of this apprenticeship will award you with a nationally recognised qualification as well as the opportunity to progress to higher level qualifications and apply for industry body membership
Training Outcome:
It is expected that upon completion apprentices will have the possibility to progress into full-time employment with the possibility to continue their professional development through futher training/apprenticeships
Employer Description:We’re a management, engineering and development consultancy which works on projects across the world. By challenging norms, we like to solve humanity’s most difficult problems. We’re committed to making a positive contribution to the wellbeing of our staff as well as the environment, and communities in which we operate.Working Hours :Monday - Friday,9.00am - 5.00pm (working hours may vary)
Most employees within Mott Macdonald will usually work 2 days from our offices and 3 days at home (this may vary)Skills: Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical....Read more...
· Purchase and sales ledger using sage 50
· Monitoring paypal/ebay and ensuring purchases are allocated to car reg nos
· Data Input on Dragon 2000 (knowledge useful but not essential)
· Bank reconciliation ;
· Credit card collate receipts/enter and reconciliation ensuring correct purchases are allocated to car reg nos
· Entering bank payments
· Taking cars off insurance once sold
· Reconciliation of Santander stocking accountTraining:Training will be with online, delivered at employer address, no need to attend college.Training Outcome:Possible full time / part time employment offered after successful completion of the apprenticeship.
Employer Description:Employer information – tell us about your organisation This will allow the candidate to know a bit more about you and what they can expect when working with you if successful.
We are a family run car dealership based over two Essex locations, Hornchurch and Chelmsford. Our accounts / bookkeeping team is made up of 3 people based at our Hornchurch office where the training / apprenticeship will take place.Working Hours :Monday to Friday 9am to 5pm - flexible times within this range.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Data inputting
Answering phone calls
Resolving sales related queries
Providing support to our sales team
Assisting with queries that are raised from other internal departments
Preparing quotes for customers
Converting quotes to sales orders
Chasing for updates on deliveries from suppliers
Keeping customers informed
Review On Holds orders and action where necessary
Review all zero values pricing orders
Sales invoice runs
Inputting data on Sage
Running reports
General administration duties
Training:Duration:
• 15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
• Work-based training with your employer• 10 days professional training at college• Approximately 12 on-site or/and Teams assessment visits per year• Level 2 Functional Skills in Maths and English (7 days at college for each, if required)• Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
• Level 2 Functional Skills in English and maths• Level 3 Business Administrator Apprenticeship StandardTraining Outcome:Possibility of a permanent full time role for the right candidate on successful completion of the apprenticeship. Employer Description:We are a prominent UK provider of engineering components and services, serving diverse industry sectors. Annually, we deliver products worth over £20 million to our esteemed blue-chip clientele. Our specialisation lies in offering a comprehensive one-stop solution for maintenance, engineering, manufacturing, and general business needs. In this dynamic and fast-paced environment, being REACTive is crucial.Working Hours :Monday to Friday, 8am to 5pm or 8:30am to 5:30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
Answering phones
Processing orders
Booking deliveries
Customer service enquiries and resolutions
Dropship account maintenance
Sales calls and customer account management
Excellent written and verbal communication skills
Commitment to learn about the business and position
Brilliant team player
Previous experience with Sage 50 Microsoft packages including Office, Word and Excel
Good maths and English
Strong administration skills, a keenness to learn
Some flexibility may occasionally be required
Excellent telephone manner
Training:You will be working 4 days a week and on Wednesdays attend our Digbeth campus for your off the job training. The times will be 9am-5pm.Training Outcome:There is a potential for a full time position at the end of the apprenticeship should the position be availableEmployer Description:Here at Autozone... We understand the importance of traditional values, weather you would like to order your parts online, through the phone or in-store. We are here to help, weather you're a automotive wiz or a newbie, we are here to serve you and will try our hardest to help you. Whatever issue you are facing, let us help. Autozone is a family run business established over 25 years ago. We pride ourselves in providing the best service possible. We value each and every customer. With over 2000 products in stock we are able to provide you a large offering of products, in store and online. If there is a product you would like, do not hesitate and give us a call or visit the shop and we are 99% sure, we will be able to get you the part!Working Hours :Monday - Friday 9am-5pm .
May be required to work other shifts also. To be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Work with various departments to understand SharePoint needs and implement suitable solutions.
Contribute to the redesign and rebuild of SharePoint sites to improve usability, functionality, and user experience.
Handle support tickets related to SharePoint and other ICT issues, ensuring timely resolution and excellent customer service.
Assist in the clean-up of existing SharePoint sites, including data organization, archiving, and deletion of redundant information.
Provide administrative support for the Productivity Technology team.
Collect data and provide initial data analysis on relevant reports.
Promote best use of SAGE's internal collaboration environments to enhance teamwork and communication.
Providing in-person and virtual support to staff working in the office and remotely.
Attend weekly team meetings either in-person or virtually.
Escalate complex issues to senior team members when necessary.
Maintain accurate documentation of SharePoint configurations, processes, and user guides
Training:To meet the requirements of the Level 3 Information Communications Technician apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment may be offered to the right candidateEmployer Description:Sage are seeking a dedicated and enthusiastic ICT Apprentice to join their team. The successful candidate will play a key role in the SharePoint clean-up and rebuild project, as well as managing support tickets and collaborating closely with the End User Support team. This is an excellent opportunity for someone looking to gain hands-on experience in a dynamic IT environment while developing skills in SharePoint administration and end-user support.Working Hours :Monday to Friday 9am to 5pmSkills: IT skills,Attention to detail,Problem solving skills,Administrative skills,Logical,Team working....Read more...
Conduct comprehensive research on markets, technologies, and customers using diverse data sources (internet, customer questionnaires, trade publications) to support the Commercial team. Summarise and report findings.
Utilise enterprise systems (Business Pilot, Sage) to provide regular monthly reports and address ad-hoc requests. Present data in various formats (tables, charts, etc.).
Proactively identify trends, patterns, and anomalies in sales data.
Analyse and assess forecast data to support monthly forecasting processes and identify potential issues.
Generate detailed reports using Excel/Power BI.
Engage with new customers and assist with cash collection following the initial training period.
Perform other ad-hoc commercial support duties as required.
Training:Successful completion of this apprenticeship gives you an accredited Level 3 Data Technician, with training in how to:
Identify the right data sources for your business to inform decision making
Collect, compile and cleanse data accurately and securely
Identify, anaylse and interpret data, trends, and patterns
Produce dashboards and reports to aid visualisation and comparison
Training Outcome:
Opportunity to become full time member of the team upon completion of programme
Employer Description:• Experience: Over 25 years of trusted service.
• Professional and Friendly Staff: From customer service to fitters, our team is professional and approachable.
• Expert Advice & Guidance: Our knowledgeable staff can assist with product selections for your home or business.
• Exceptional Service & Experience: We offer a personalized 1-2-1 service ensuring you are in safe hands throughout the process.
• Competitive Pricing: High-quality products at excellent prices, making us a true one-stop shop.
• 5 Star Service: Comprehensive support from start to finish and beyond, backed by our 5-star after-sales service.Working Hours :Monday to Friday, 8.30am to 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Work closely with the MIS/Claims Coordinator to support with the administration of monthly funding claims, working to deadlines required by funding agencies
Examination and input of all learner paperwork onto funding and project systems to ensure compliance
Administration of some finance duties including the processing of invoices
Process all purchase and sales invoices onto Sage Accounts software
Sample documentation as part of internal audit processes
Liaise with team members to collate and update learner evidence packs, requesting missing items where appropriate
Provide support to trainers in classrooms setting up and closing down, both in-centre and various locations within the north east region
Provide a high level of customer service for internal and external stakeholders, using a variety of written and verbal communication methods
Support managers with performance reporting and ad-hoc reports when required
Provide hospitality for visitors and learners attending training courses
Work to extremely high levels of confidentiality
Assist other members of staff in maintaining quality systems and procedures
General reception / administration duties
Health and Safety:
Ensure with other staff the health, safety, welfare and discipline of learners, in accordance with current legislation and the Health and Safety Policy of the Company
Equality and Diversity:
To work with others to ensure that learners, staff and other customers are treated with respect and consideration in an environment free from harassment and discrimination
Training:
Business Administrator Level 3 Apprenticeship Standard
The apprentice will attend monthly day release sessions at Access Training
Training Outcome:
Upon successful completion of the BA apprenticeship, there will then be an opportunity to progress to the Level 2 Accounting apprenticeship
Employer Description:The successful applicant will join one of the most well-established training providers in the region. Award winning Access Training Limited have 41 years’ experience of delivering training programmes for local people,Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Data inputting
Answering phone calls
Resolving sales related queries
Providing support to our sales team
Assisting with queries that are raised from other internal departments
Preparing quotes for customers
Converting quotes to sales orders
Chasing for updates on deliveries from suppliers
Keeping customers informed
Review On Holds orders and action where necessary
Review all zero values pricing orders
Sales invoice runs
Inputting data on Sage
Running reports
General administration duties
Training:Duration:
13 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
5 days college attendance for key knowledge components
Approximately 12 on-site or/and Teams assessment visits per year
Level 1 Functional Skills in Maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
Level 1 Functional Skills in English and Maths
Level 2 Customer Service Practitioner Apprenticeship
End Point Assessment:
Practical observation
Apprentice showcase
Professional discussion
Training Outcome:Possibility of a permanent full time role on successful completion of the apprenticeship. Employer Description:We are a prominent UK provider of engineering components and services, serving diverse industry sectors. Annually, we deliver products worth over £20 million to our esteemed blue-chip clientele. Our specialisation lies in offering a comprehensive one-stop solution for maintenance, engineering, manufacturing, and general business needs. In this dynamic and fast-paced environment, being REACTive is crucial.Working Hours :Monday to Friday, 8am to 5pm or 8:30am to 5:30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
Be responsible for reception duties, interfacing with customers and colleagues, dealing with enquiries via email, telephone or in person
Carry out general administration and business support duties to assist colleagues as and when required
Maintain effective filing systems both manually and electronically.
Manage and maintain the Company’s physical document archive.
Provide comprehensive and accurate records/minutes of meetings as required with timely distribution
Maintain and distribute up to date internal communications/information and details of activities (e.g. staff whereabouts and visitors)
Control, run and maintain (as required) the Company’s telephone system
Day-to-day administration of the company’s post, deliveries and collections
Upkeep and maintenance of the company website, include monitoring and update any social media the company subscribes to
Be responsible for visitor hospitality and organise on-site refreshments/lunches as required
To control and log all incoming and outgoing documentation relating to the company’s projects
Complete identified occupational health and safety responsibilities (inc. Fire Evacuation duties)
Basic Purchasing Administration tasks on SAGE software
Training:Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off-the-job training will also be required as part of the Apprenticeship. There will also be an end-point assessment. Training Outcome:After the apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. Employer Description:CiTECH design, engineer and supply Waste Heat Recovery equipment and associated peripheral equipment to the Oil & Gas, Power Generation, Petrochemical and Process industries worldwide. Working with our clients to provide optimised solutions to maximise efficiency whilst reducing footprint, weight and costs. We provide a full wraparound service including engineering consultancy, supply of spare parts, servicing and repair.Working Hours :Monday to Friday, 8am - 4pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
