Reservations Manager - Branded Hotel - Dublin - €45-50K
MLR are delighted to present an exciting opportunity for an experienced Reservations Manager to join a well-established branded 4-star hotel in Dublin.
This is a fantastic role for a hospitality professional who combines strong leadership with a sharp commercial mindset. As Reservations Manager, you will take full ownership of the reservations department, leading and inspiring the team while ensuring every guest journey begins with a seamless and memorable booking experience.
Working closely with the Revenue Manager, you will play an important role in driving performance, maximising room revenue and optimising inventory. Within a branded environment, you will also benefit from structured systems, strong market presence and the opportunity to work with recognised industry standards while continuing to develop your commercial expertise.
This is an excellent opportunity for a confident and motivated leader who thrives in a fast-paced environment, enjoys working collaboratively and is passionate about delivering exceptional service from the very first guest interaction.
If you are ready to take the next step in your hospitality career and lead a dynamic reservations team within a respected hotel brand, we would love to hear from you. Please apply via the link below.....Read more...
Reservations Manager - 5-star Hotel - Dublin - €45K
MLR have an exciting opportunity for a Reservations Manager to join a luxury 5-star hotel in Dublin.
As Reservations Manager, you will play a central role in shaping the guest journey from the very first enquiry. Combining strong organisational ability with natural leadership skills, you will oversee the day-to-day operations of the reservations department while ensuring every interaction reflects the high standards expected of a luxury property. Working closely with the Revenue and Sales teams, you will help create a seamless booking experience while supporting strategies that optimise occupancy and drive revenue performance.
In this role, you will manage both individual and group bookings, maintain accurate reservation data, monitor availability, and ensure that pricing strategies are effectively implemented. Your attention to detail and commitment to service excellence will help ensure that each guest’s experience begins long before they arrive at the hotel.
This is a wonderful opportunity for someone looking to take the next step in their hospitality career within a high-performing team and an inspiring luxury environment. If you are passionate about hospitality and ready to make an impact in one of Dublin’s finest hotels, we would love to hear from you. Please apply via the link below.....Read more...
Corporate Tradeshow Event Manager required to coordinate sophisticated, engaging and polished virtual and physical tradeshows for global enterprise business to business delegates showcasing technical, Engineering and Software competencies, services and products. You will plan and execute international corporate events, from venue choice, success metrics, budgets and timelines.
Required
Experience in corporate B2B event planning and coordination with a proven track record delivering creative and successful events.
Over 3 years commercial experience in event management of leading physical and virtual tradeshows or conferences in business to business environment ideally in technology or energy industries.
MS Power Point and MS Excel fluency.
Degree in marketing or communications discipline
Responsibilities
Up to 30% travel, including international.
Day to day coordination of events and programs orders, vendor monitoring, travel planning, restaurant reservations, attendee participation, registration counts, RSVP tracking and issues resolution.
Work to understand the requirements for every event and trade show.
Research vendors then select on creativity, quality and cost.
Own the processes including contracts, payments to suppliers, internal approvals, reporting, attendee management, delegate logistics down to participant room lists, transport reservations, customer support also food and beverage management.
Drive graphic designers to develop event material content.
Collaborate to develop dedicated 360 strategies for each trade show or event.
Oversee marketing and creative elements including messaging and imagery.....Read more...
About the RoleWe are seeking a strategic and analytical Director of Revenue to join a prestigious, luxury hotel located at one of Edinburgh’s most iconic addresses. This is a key leadership role reporting directly to the General Manager, where you will take ownership of the hotel’s revenue strategy, working in close collaboration with the Director of Sales and Marketing, as well as Group Revenue & Distribution leadership.This role is ideal for a forward-thinking revenue professional who thrives on driving performance through data-led decision-making, market insight, and cross-functional collaboration.The ideal candidate will be a confident, collaborative leader with a strong analytical mindset and a passion for driving revenue performance in a luxury hospitality environment.Key Responsibilities
Develop and implement revenue management strategies to optimise RevPAR, ADR, and occupancy.Provide revenue management expertise and leadership to the General Manager, Sales, Marketing, and Reservations teams.Monitor daily booking pace, pick-up trends, and market demand to adjust pricing and inventory accordingly.Conduct competitive market analysis and benchmarking to maintain a strong market position.Manage rate distribution across OTAs, GDS, brand websites, and direct booking channels; monitor channel performance and optimise distribution mix.Produce accurate revenue forecasts (daily, weekly, monthly, and annual) and compile the annual rooms budget.Collaborate with sales, marketing, reservations, and front office teams to align pricing strategies with sales initiatives.Analyse group and corporate business opportunities to determine optimal pricing and availability.Prepare revenue reports and present insights and recommendations to senior management.Ensure correct configuration of rates and packages across Opera and other distribution channels.Lead, mentor, and develop an outstanding team, setting high standards and providing guidance and development opportunities.Stay informed of market trends, competitor activity, and evolving business models to adapt strategies accordingly.
Essential Experience & Skills:
Proven experience in a revenue management role within a hotel environment.Strong expertise in revenue management systems; knowledge of Opera, IDeaS, Lighthouse, Fairmas, CoStar, Hotel IQ, RNA, and Sabre/Synxis is highly desirable.Advanced Excel skills and the ability to interpret complex data sets.Excellent communication and stakeholder management skills, with the confidence to present insights to senior leadership.A collaborative approach, with the ability to work effectively across sales, marketing, reservations, and front office teams.Experience in a luxury five-star environment is highly desirable.
What We Offer
Competitive salary of £55,000 gross per annumIncentive bonus schemeSalary exchange pension schemePrivate medical insuranceDiscounted rates across a collection of iconic hotels50% discount on food and beverage25% discount on spa treatments20% discount on health spa productsEmployee Assistance ProgrammeMeals on dutySocial activities and eventsRecognition programs and annual awards
....Read more...
Senior Sales ManagerSalary: €55.000 - €70.000 + bonus + carStart: ASAPLocation: BrusselsLanguages: French, English, Flemish is a bonusI am looking for a proactive and ambitious Senior Sales Manager to drive revenue from the MICE, corporate and government segments for my clients hotel in Brussels.You will act as a true sales hunter, focusing on acquiring new business while growing and retaining key accounts.Key Responsibilities
Proactively source and convert new business from MICE, corporate and government accounts (national and international).Manage the full RFP lifecycle: qualification, proposal preparation, pricing in coordination with revenue management, negotiation and contracting.Build and maintain strong relationships with corporates, embassies, EU institutions, government bodies, agencies and PCOs/DMCs.Conduct regular sales calls, client visits, hotel site inspections and participate in trade shows, workshops and networking events.Work closely with revenue, reservations, events and operations teams to maximize conversion and ensure excellent guest experience for groups, conferences and events.Monitor market trends, competitor activities and account performance, providing regular sales forecasts and activity reports.Act as an ambassador for the hotel in the Brussels market, continuously expanding our visibility and share of wallet in target segments.
Profile & Requirements
Minimum 3–5 years of proven sales experience in the hotel sector, with a strong focus on MICE and corporate/government segments.Demonstrated track record as a go-getter and sales hunter, comfortable with ambitious targets and pro-active prospecting.Solid experience managing RFP processes (corporate and consortia), from submission to negotiation and contracting.Strong existing network in the Brussels and/or Benelux market is a clear advantage.Excellent communication and negotiation skills, with the ability to build trust at all decision-making levels.Languages: fluent French and English (spoken and written); Dutch/Flemish is a strong asset.Highly organized, self-motivated and results-driven, able to work independently while collaborating closely with a multidisciplinary team.
....Read more...
Assistant Front Office Manager Location: Washington, Virginia Salary: $60,000 – $65,000 + Benefits, PTO, 401(k), Relocation AssistancePosition SummaryI am hiring on behalf of an ultra-luxury, Forbes Five-Star/Five-Diamond property in Washington, Virginia seeking an experienced Assistant Front Office Manager. This unique leadership role blends luxury hotel front office management with high-end dining room host responsibilities.The ideal candidate will lead daily Front Office operations, deliver exceptional guest experiences, and ensure seamless coordination between the Front Desk and Dining Room teams. This position plays a vital role in upholding the highest service standards while creating a warm, anticipatory, and personalized guest journey.Key Responsibilities
Lead daily Front Office operations while maintaining Forbes-level service standardsServe as a strong ambassador for the property, welcoming overnight and dining guests with warmth and professionalismOversee front desk and valet operations, ensuring daily checklists and standards are metCheck guests in and out, answer calls and emails, relay guest requests, and manage reservationsStrategically assign dining room seating to maximize flow and guest experienceCollaborate closely with Dining Room, Culinary, Housekeeping, and Engineering teamsMonitor staffing levels and assist with scheduling to meet operational demandsManage department financial responsibilities including budget tracking, labor management, and supply PAR levelsResolve guest concerns promptly and professionally, taking full ownership of issuesPrint and distribute daily reports, communicating VIP arrivals, special requests, dietary restrictions, and billing instructionsMaintain lobby, valet, and public areas to ensure cleanliness and presentation standardsProvide coaching, accountability, and constructive feedback to Front Office team membersDemonstrate proficiency in Resortsuite and Tock systemsMaintain thorough knowledge of the property, its history, amenities, and surrounding area
Qualifications
2–3 years of Front Office leadership experience1–2 years of experience within a 4- or 5-star luxury propertyFlexible schedule including weekends and holidaysProficiency in Microsoft OfficeExcellent verbal and written communication skillsProfessional presentation and polished demeanor
Preferred:
Familiarity with Forbes StandardsBilingual (Spanish or French preferred)Certification in alcohol awareness and/or CPRExperience with Resortsuite and Tock systems
....Read more...
Job Description:
The Apprentice Fleet Co-ordinator will be working towards helping to oversee the operation of all the company's fleet of vehicles. They will work closely with drivers, mechanics, and management to ensure that vehicles are functioning properly and meeting organisational needs. The business requires a talented individual with a positive, motivated and approachable attitude to learn how to do this role over the next 18 months. We’re looking for someone who can work independently and as part of a team. You will be learning new procedures & processes and implementing them day to day in your role. The long-term aim for this individual is to develop into our Fleet Co-ordinator who can efficiently work with our management team to look at moving our current fleet from a hired fleet to a purchased fleet by sourcing purchasing options, providing research & evidence to management.
Main Responsibilities:
Helping to develop and maintain schedules for vehicle maintenance and repairs
Assisting in co ordinating vehicle reservations, usage, and maintenance requests
Monitoring and tracking vehicle inventory to ensure adequate supply levels
Assisting in managing driver schedules and ensuring daily compliance checks with all relevant regulations and standards are met including FORS
Supporting in communicating with drivers to ensure that they are aware of their schedules and responsibilities
Liaising with mechanics to coordinate vehicle repairs and maintenance
Over time performing periodic vehicle inspections to ensure that they are in good working order
Co-ordinating with management to develop and implement policies and procedures related to fleet management
Assisting in monitoring and analysing fleet data to identify opportunities for improvement
Helping to prepare reports related to fleet operations and presenting them to management
Training:Business Administrator Level 3.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. All learning will take place at the candidate's place of employment and within their contracted working hours. Training Outcome:On successful completion of the apprenticeship, progression would be into roles such as a Business development assistant/manager. Employer Description:FFR started in 2015 by James the director with the aim of supporting the traffic management industry with temporary labour.
Each year we have grown the team, the client base and the services we offer.
FFR is well thought of across the industry and is growing at a fast pace. Working Hours :Monday to Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Job Title: Germany Launch Lead – QSR (m/f/d)Location: Germany ( Frankfurt /Hamburg/ Munich (initial 3–5 months based in London, UK)Languages: German and EnglishSalary: NegotiableThe Role:
Hands‑on launch lead responsible for opening and stabilising the first flagship quick service restaurant in Germany, ensuring an on-time, on‑budget and high‑quality launch.Acts as the operational “conductor” for market entry, coordinating all workstreams from market analysis and site selection to people, supply chain and tech setup.
Your Key responsibilities:Phase 1 – UK immersion (first 3–5 months)
Spend 3–5 months embedded with the UK teams to fully understand the service model, kitchen operations, culture and brand standards.Work on the floor (FOH and BOH) to learn guest journey, kitchen specifications and operating rhythms.Build strong relationships with UK leadership, culinary, marketing and operations to co‑create and finalise the German launch plan.
Market & proposition readiness
Develop city and neighbourhood scorecards to identify and prioritise potential launch locations; organise and lead field trips with the CEO to assess sites.Support quantitative and qualitative research to adapt pricing, menu architecture and positioning for the German consumer.Analyse local peer set (QSR and casual concepts) on sales, labour, pricing and positioning to ensure a compelling, competitive offer.
Supply chain, commercials & infrastructure
Coordinate the supply chain strategy, balancing imported products with suitable local/EU suppliers while maintaining brand quality.Contribute to refining the four‑wall economic model, sanity‑check Capex quotes and ensure all commercial assumptions are robust.Work with brokers and central teams to canvass and assess sites; support negotiations on LOIs and Heads of Terms.Oversee implementation of the local tech stack (POS, reservations/waitlist, payment systems, reporting tools).Own the regulatory checklist for the first site (licensing, permits, health & safety, food hygiene, fire, signage, etc.) and track progress to completion.
People & opening
Identify, attract and recruit the founding leadership team for Site 1(e.g. General Manager, Head Chef/Kitchen Manager, key department heads).Co‑design and drive the training calendar (in UK and locally), ensuring the full team is trained to brand standards ahead of opening.Project‑manage the full countdown to opening: pre‑opening schedule, soft launch plan, test services, and opening week optimisation.
Support ecosystem
Work closely with external legal/regulatory counsel for all licensing and compliance topics in Germany.Partner with HR and labour law experts to ensure compliant contracts, working time models and payroll setups.Access financial and scaling expertise from investment partners for modelling and long‑term growth considerations.Leverage the central UK team for culinary development, marketing campaigns, operations standards and brand guardianship.
Profile & requirements
Extensive operational experience in Germany within QSR, fast casual or multi‑site restaurant/retail concepts, with strong knowledge of German consumers, labour market and supplier ecosystem.Native‑level German and fluent English, able to manage local partners, authorities and teams while collaborating internationally.Proven track record launching or scaling sites/projects, comfortable running multiple workstreams end‑to‑end with high ownership.Strong understanding of unit economics and P&L drivers (Capex, labour, COGS, occupancy, marketing), able to challenge and refine business assumptions.Hands‑on, entrepreneurial mindset: solution‑oriented, resilient, comfortable with ambiguity and willing to spend significant time in restaurants and on the road.
....Read more...
Our client is an award-winning luxury tour operator specialising in bespoke honeymoons, family holidays and tailor-made, once-in-a-lifetime journeys. they have built a reputation for creating highly personalised travel experiences across destinations including East and Southern Africa, the Indian Ocean, Sri Lanka, Asia, Australia, New Zealand, Canada, the South Pacific, the Middle East, the Mediterranean and the Caribbean.
Due to continued growth, they are now seeking a Documentation/Admin Executive to join their dynamic operations team.
Reporting to the Head of Operations, this role plays a key part in ensuring every client receives accurate, beautifully presented and well-organised travel documentation prior to departure. The successful candidate will take ownership of the final stages of the booking journey, helping to ensure that every trip runs smoothly from the moment documentation is issued.
This is a full-time role ideally based in the company’s South Bucks office.
The Role
Our client is seeking a Documentation Executive to join their dynamic and growing team.
Reporting to the Head of Operations, this role plays a key part in ensuring all client travel documentation is accurate, well-presented and delivered ahead of departure.
This is a full-time role ideally based in the company’s Beaconsfield office, although exceptional candidates based in London may also be considered.
Key Responsibilities
The successful candidate will take ownership of all final travel documentation for clients, including:
Cross-checking final travel arrangements to ensure accuracy
Generating airline e-tickets
Preparing personalised pre-departure letters
Uploading documentation to the company’s client travel app
Printing and packaging documentation where required
Sending pre-departure gifts to clients
Maintaining the monthly departures list
Dispatching tickets and travel documentation
The role will also include:
Supporting the Reservations Manager with booking authorisation when required
Assisting with the implementation of new systems and technologies to streamline operational processes
About You
The ideal candidate will have strong organisational skills, exceptional attention to detail and a passion for travel.
Key competencies include:
Strong affinity for luxury travel and customer service
Excellent attention to detail and presentation
Strong organisational and communication skills
Professional and proactive approach to work
Willingness to learn and develop new skills
Working knowledge of Microsoft Office
Desirable but not essential:
Administration or operations experience
Knowledge of airline GDS systems
Salary & Benefits
Salary circa £26-32k dependent on experience
Ongoing training and development opportunities
28 days annual leave including bank holidays (increasing with length of service)
Additional day off for your birthday
Company pension scheme
Friendly and collaborative working environment
Location
The company’s headquarters are based in South Buckinghamshire and this is an office-based position.
Interested?
If you have the reqwuired experience and skillset and wouild like to be considefred, please send your CV though by applying online or directly to michael@traveltraderecruitment.co.uk
....Read more...
