We're recruiting a Head of Revenue and Distribution for a fast-growing hotel group, covering a mixed portfolio of independent boutique properties and recognised brands. This sits on the Executive Leadership Team, with direct influence over pricing, distribution and reservations strategy across the estate.You'll be right for this if you're a commercially sharp, numbers-first leader who's comfortable owning total revenue performance, building out a commercial team, and holding your own with Owners and Exec stakeholders.What you'll bring
10+ years in multi-property Revenue Management, Reservations or Distribution5+ years leading commercial strategy at senior level within luxury or upper-upscale hotelsExperience running large, complex portfolios — bonus points for a mix of independent and franchised propertiesStrong working knowledge of Revenue Management Systems (IDeaS, Duetto), Opera PMS, CRS, Channel Managers and GDSSharp financial acumen — you can read the data and turn it into a commercial plan, not just a reportConfidence presenting to Ownership and Exec level, and equally comfortable on the operational floorA track record of developing commercial talent and building teams that outlast youAn instinct for driving direct bookings and guest loyalty without discounting the luxury positioning
What you'll ownCommercial Strategy
Pricing, forecasting and budgeting across the portfolioWeekly commercial strategy meetings and monthly Exec-level reportingOngoing market and competitor analysis
Distribution & Reservations
Channel mix — reducing acquisition cost while growing direct revenueOTA, GDS, wholesale and third-party partnership managementReservations performance: conversion, upselling, service standards
Technology & Transformation
Commercial technology roadmap, including AI and next-gen revenue toolsIntegration across PMS, CRS, Channel Manager and booking engines
Talent & Culture
Developing a high-performing commercial teamSuccession planning and building a collaborative, accountable culture
Governance & Compliance
Rate parity, data privacy and brand standards (including Marriott)Commercial risk and crisis response
....Read more...
General Manager – Private Members Dining ClubLocation: Boston, MA Compensation: $130,000–$160,000+ + Bonus Package: 401(k) with company match, health insurance, parking, and relocation assistance Employment: Full-TimeThe OpportunityI’m currently hiring on behalf of a leading hospitality and restaurant group for a General Manager to lead the opening of an exclusive private members dining club in Boston.This is a high-profile pre-opening opportunity for an experienced hospitality leader who understands luxury service, member relationships and creating a highly personalized guest experience. The club will offer an elevated dining and hospitality experience for a carefully curated membership base, with a strong emphasis on service, relationships, discretion and attention to detail.The RoleThe General Manager will take a lead role in the pre-opening and ongoing operation of the club, establishing service standards, developing the team and creating a culture centered around exceptional member experiences.The GM will work closely with senior leadership and oversee a multidisciplinary management team covering front-of-house, hospitality, wine, bar, concierge, reservations and events.Key Responsibilities
Lead the pre-opening and launch of the private members dining club.Establish and maintain exceptional service and hospitality standards.Build strong, long-term relationships with members and key guests.Serve as a highly visible and engaged presence on the floor.Recruit, train, develop and retain a high-performing hospitality team.Work closely with concierge, reservations and events teams.Oversee daily operations, staffing, scheduling and service execution.Manage budgets, labor costs and operational performance.Develop and implement SOPs and service standards ahead of opening.Handle member feedback and ensure issues are resolved with discretion and professionalism.Collaborate with senior leadership on programming, events and member engagement.Help establish the club's culture, identity and reputation within the Boston market.
Ideal Candidate
Proven General Manager experience within a private members club, dining club, luxury restaurant or high-end hospitality environment.Strong pre-opening experience is highly preferred.Exceptional guest engagement and relationship-building skills.A natural hospitality leader who is highly visible and hands-on.Experience managing sophisticated, high-touch service environments.Strong understanding of luxury dining, wine, beverage and hospitality operations.Proven ability to recruit, develop and retain strong teams.Excellent communication and organizational skills.Strong personality, presence and cultural fit.A degree is not required; experience, leadership ability and personality are the key considerations.Candidates from leading private members clubs, luxury restaurant groups and high-end hospitality brands are encouraged to apply.
RelocationRelocation assistance is available, and candidates from outside the Boston market will be considered. Candidates with established private members club or high-end dining club experience are particularly encouraged to apply.....Read more...
General Manager – Boutique ResortLocation: Bahamas Compensation: $100,000–$120,000 USD net salary, negotiable Benefits: Housing, relocation assistance, flights, work permit, vacation & moreWe are recruiting for a boutique resort in the Bahamas seeking an experienced General Manager to oversee the overall resort operation and lead a strong, motivated team.The Role
Oversee the day-to-day resort operation, ensuring smooth and efficient performance across all departmentsTake ownership of P&L performance, budgets and financial resultsLead, motivate and develop the team with a strong focus on team health and cultureOversee reservations and front desk operationsMaintain high standards of guest service and operational excellenceWork closely with department leaders to drive accountability and performance
The Ideal Candidate
Proven experience as a General Manager within a boutique hotel or resortCaribbean hospitality experience requiredStrong understanding of full resort operationsDemonstrated P&L and financial management experienceHands-on, motivational leader with excellent communication skillsGuest-focused and comfortable working within an intimate resort environment
Expat Package
$100,000–$120,000 USD net salaryHousing providedRelocation assistanceFlightsWork permitVacation daysAdditional benefits
....Read more...
General Manager – Boutique ResortLocation: Bahamas Compensation: $100,000–$120,000 USD net salary, negotiable Benefits: Housing, relocation assistance, flights, work permit, vacation & moreWe are recruiting for a boutique resort in the Bahamas seeking an experienced General Manager to oversee the overall resort operation and lead a strong, motivated team.The Role
Oversee the day-to-day resort operation, ensuring smooth and efficient performance across all departmentsTake ownership of P&L performance, budgets and financial resultsLead, motivate and develop the team with a strong focus on team health and cultureOversee reservations and front desk operationsMaintain high standards of guest service and operational excellenceWork closely with department leaders to drive accountability and performance
The Ideal Candidate
Proven experience as a General Manager within a boutique hotel or resortCaribbean hospitality experience requiredStrong understanding of full resort operationsDemonstrated P&L and financial management experienceHands-on, motivational leader with excellent communication skillsGuest-focused and comfortable working within an intimate resort environment
Expat Package
$100,000–$120,000 USD net salaryHousing providedRelocation assistanceFlightsWork permitVacation daysAdditional benefits
....Read more...
Assistant General Manager - New Restaurant Opening Charlotte, NC $55,000 – $70,000 + Incentives + BenefitsWe're partnered with a well-known hospitality group preparing to open an exciting new location in Charlotte this summer, and they're looking for an Assistant General Manager to join the opening leadership team.This is an elevated, vibrant concept that will bring incredible energy to Charlotte's dining scene. You'll play a key role in building the team, creating the culture, and helping launch what is set to become one of the city's newest hospitality destinations.We're looking for a hands-on leader who thrives in fast-paced environments, enjoys developing people, and is passionate about delivering memorable guest experiences.What You'll Be Doing
Supporting the General Manager with all aspects of the restaurant opening and daily operationsLeading the front-of-house team and ensuring every guest receives an exceptional dining experienceAssisting with recruitment, onboarding, training, and performance development of the service teamHelping manage labour, scheduling, payroll, and daily operational performanceMaintaining service standards through hands-on leadership, floor presence, and regular guest interactionOverseeing reservations, service flow, and daily execution to maximize guest satisfactionWorking closely with the General Manager to drive financial performance and achieve restaurant goals
What We're Looking For
3+ years of leadership experience within an elevated casual, upscale, or fine dining restaurantExperience as an Assistant General Manager or similar leadership rolePassion for hospitality and delivering memorable guest experiencesExperience with hiring, onboarding, and training front-of-house employeesSolid understanding of restaurant operations, labour management, scheduling, and payrollSomeone with an ownership mentality who thrives in fast-paced, high-energy environments
Not quite at the Assistant General Manager level? The group is also hiring a Dining Room Manager, making this a great opportunity for experienced floor leaders looking to step into a growing hospitality company.....Read more...
Senior Guest Relations Manager – 4* Hotel in LondonSalary: £36,500 + Upselling IncentivesAre you a passionate hospitality professional who thrives on creating exceptional guest experiences and building genuine relationships? We are looking for an experienced and commercially minded Senior Guest Relations Manager to join the team at a stylish 4* hotel in London.This is a fantastic opportunity for someone who combines a genuine passion for service with a strong commercial mindset. Alongside delivering a first-class guest journey, you will have the opportunity to maximise revenue through upselling rooms, upgrades and hotel services, with additional earning potential available.As Senior Guest Relations Manager, you will be a key face of the hotel, ensuring every guest receives a warm, personalised and memorable experience from arrival through to departure.You will lead by example, supporting the Front Office and Guest Relations teams while proactively identifying opportunities to enhance the guest experience and drive additional revenue.Responsibilities:
Leading and motivating the Guest Relations team to deliver consistently high service standards.Building strong relationships with guests and creating personalised experiences.Handling guest feedback and resolving any issues professionally and efficiently.Working closely with Front Office, Reservations, F&B and other departments to ensure a seamless guest journey.Proactively identifying upselling opportunities, including room upgrades, packages and hotel services.Driving commercial performance while maintaining a genuine and guest-focused approach.Supporting VIP and special occasion arrangements.Monitoring guest satisfaction and identifying opportunities to continually improve the experience.Coaching and developing team members to deliver exceptional service.Acting as a senior point of contact for guests and colleagues.
Requirements:
Has previous experience in a Guest Relations, Front Office or similar senior hospitality role within hotel.Has excellent communication and interpersonal skills.Is confident dealing with discerning guests and handling challenging situations.Has a natural ability to build rapport and create memorable guest experiences.Is commercially aware and motivated by upselling and achieving revenue targets.Leads by example and enjoys developing others.Is highly organised, proactive and calm under pressure.Has a genuine passion for hospitality and consistently high standards.....Read more...
