The Telesales/Account Manager is crucial for driving revenue growth by generating sales and fostering long-term customer relationships through phone calls, emails, and social media interactions. This role requires a positive and proactive individual capable of researching, identifying, and engaging with current and prospective customers to understand their needs, promote our products and services, and close sales to meet or exceed targets. The ideal candidate will excel in communication, possess strong sales acumen, and demonstrate the ability to work independently.
Key Responsibilities:
Lead Research: Conduct thorough research to identify potential leads within the target market using various tools and databases.Prospecting
Initiate contact with potential leads through outbound calls, emails, and social media outreach.
Assess the needs and readiness of potential clients to determine if they qualify as leads
Maintain accurate and up-to-date records of all lead interactions in the CRM system.
Provide regular reports on lead generation activities and results to the department manager.
Negotiate terms and close sales effectively.
Understand customer needs and provide appropriate recycling solutions.
Training:
Learning will be delivered to you virtually via blended learning model.
Training Outcome:
Ongoing career development and progression opportunities upon completion of the apprenticeship for the right candidate
Employer Description:Uniq Recycling provides award winning device lifecycle solutions for used smartphones and IT equipment.
Working together with corporate businesses, ITAD's, social enterprises, managed service providers and local government authorities across the UK - we are proud to provide a full suite of services throughout the device lifecycle:
BuyBack, recycling and seamless IT disposal
Repairs through our in-house technical team
Data erasure and destruction to the highest standard
Onsite solutions
Buy pre-owned replacement devices
Our goal is to reuse, repair and recycle business devices, helping to contribute to a circular economy, where devices can be provided with a new life where possible, avoiding E-waste globally.
We are passionate about making a difference, by adding value to businesses, whilst supporting our local communities as well as protecting the environment. We are proud to have developed impactful Corporate Social Responsibility (CSR) programmes to help make a positive contribution to our planet.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Ensure fleet compliance records and workshop reports are completed correctly in date and efficiently retained
Repair mechanical and electrical systems malfunctions
Ensure vehicles comply with statutory legislation
Ensure brand image is of high standard, that vehicles are clean and well maintained
Troubleshoot breakdowns
Perform preventative maintenance
Contain costs
Evaluate service and parts options
Ensure facilities are secure and clean
Learn all aspects of heavy goods vehicle repair
Training:
Motor Vehicle and Maintenance Technician (Heavy Vehicle) Level 3
Servicing and repairing Heavy vehicles
City of Bristol College (Parkway)
Block Release
Training Outcome:
Potential to move into a full time permanent role on completion of apprenticeship
Employer Description:At Bristol Waste we not only take care of the city, keeping it clean and safe for our residents and customers, we are now working across the region.
We visit every home in Bristol, clean every street, look after schools, civic buildings and commercial buildings – every day we strive to make people’s lives cleaner, safer, and better.
You will see us collecting the waste and recycling, cleaning the streets, running the recycling centres, removing graffiti, cleaning buildings, providing security services and much more. We even grit the roads in the winter and clear fly-tips.Working Hours :40hrs a week.
Monday - Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Providing general administration support to the contract Manager and wider teams to ensure efficient operations.
Engage, support, and interact with internal and external clients.
Compiling, maintaining, and updating records on various systems.
Undertake administrative tasks using Microsoft Office applications.
Assist in budgeting, expense tracking, and financial reporting activities.
Monitor stationary supplies, refreshments, and IT consumables.
Liaising with couriers and suppliers.
Contributing to team effort by accomplishing related tasks as needed
Training:The successful applicant will complete and obtain a Business Administration Apprenticeship Level 3 Qualification through Learning Curve Group.
You will be taught through -
4-6 Weekly 1-2-1 Sessions with your tutor
20% Off The Job Training
The course is a 14-17 months programme
Please use this link to find out more about the qualification - Business Administrator ApprenticeshipTraining Outcome:Upon completion of the apprenticeship, there may be a full time role within the business.Employer Description:Urbaser Ltd Commercial Services is the commercial waste management and recycling division of Urbaser Ltd. A leader in environmental services, Urbaser Ltd provides a range of integrated waste and resource management services throughout the UK to businesses, local authorities and the general public. These include:
Waste and recycling collection;
Waste treatment and recovery;
Street cleansing; and,
Grounds maintenance.
We are committed to delivering sustainable services through driving efficiencies and extracting maximum value to preserve natural resources, reduce our carbon footprint and deliver a circular economy. These commitments heavily influence our commercial waste services, which is why we strive to provide a Zero to Landfill service for our customers.Working Hours :Monday – Friday 40 hours, shifts TBC.Skills: Communication skills,IT skills,Logical,Team working,Initiative....Read more...
The repair and maintenance of three phase electrical vacuum equipment up to 160kw. This will include but not be limited to:
Fault finding and alterations to contactors, motors and all electrical components from 12 volt up to 415 volt
Welding and fabrication
Fitting of and alternations to existing components
Working from technical drawings including electrical diagrams
Working with pneumatics and a very small amount of hydraulics
Working with high pressure and flow vacuum
Training:
Day release with Oldham Training Centre also, ongoing training within the workplace
Training Outcome:
Disab always promote from within wherever possible and there is not a limit to the position anyone can reach.
Employer Description:DISAB is a company that specialises in the development and manufacture of vacuum system for industry. They offer innovative solutions to help customers with suction, transportation, digging, and recycling loose material with the help of their vacuum loaders, vacuum units, or customised industrial vacuum systems. Disab has been in operation since 1976 and is based in Vallentuna and Eslov, Sweden.Working Hours :Monday - Friday, 08.00 – 17:00.Skills: Attention to detail,Problem solving skills,Team working,Initiative,Non judgemental,Physical fitness....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Observing COVID Restrictions and Guidelines
Use of Patient Record Systems and use of smart card
Data entry relating to medication
Labelling and dispensing
Accuracy and attention to detail
Numerate
Working within a team environment
Liaison with GP surgery and health professionals
Training:
Pharmacy Assistant Level 2 Apprenticeship Standard
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Dispensing Assistant Course accredited by the General Pharmaceutical Council [GPhc]
End-Point Assessment (EPA)
In-house training
Training Outcome:
For the right person following successful completion of the apprenticeship, could lead to full time employment and / or progression to further qualifications.
Employer Description:Morrill Pharmacy is a community pharmacy based in Hull, they offer the following services:
Minor Ailment Service (NHS)
New Medicine Service (NHS)
Minor Ailment Service (NHS)
New Medicine Service (NHS)
COVID-19 lateral flow tests (eligible NHS patients)
NHS Blood Pressure Check Service
Pregnancy testing (paid-for)
Type 2 diabetes screening (NHS)
Prescription delivery service
SMS repeat prescription reminders
Inhaler recycling
Multi-lingual staff
Private consultation roomWorking Hours :Shifts to be confirmed - 40 hours (Between Monday - Saturday).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As an apprentice Gardener, you will work alongside our experienced garden volunteers and under the supervision of our Garden Consultant gaining practical experience and knowledge to develop your skills for a successful career in gardening.
Key responsibilities:
Assist with general gardening duties including planting, watering, weeding, pruning, and maintaining flowerbeds lawns, and shrubs.
Learn about soil preparation, planting techniques, plant care, and pest/disease control.
Use and maintain gardening tools and equipment safely and effectively.
Help with landscaping projects, including preparing and creating beautiful outdoor spaces.
Support the upkeep of paths, lawns, and garden structures.
Follow instructions from senior team members, working to enhance the visual appeal and health of the gardens.
Participate in seasonal tasks such as planting bulbs, clearing leaves, and preparing the grounds for different weather conditions.
Contribute to sustainability initiatives, such as composting, recycling green waste, and promoting biodiversity.
Maintain a safe and tidy workspace, adhering to health and safety guidelines at all times.
Training:You will be studing Level 2 Horticulture Operative at Hadlow College one day per month.Employer Description:Whitstable Castle, or Tankerton Towers as it was first known, started life as a residence for the Pearson Family in the late 1790s. After a £3m refurbishment, in 2010, the Castle is now managed by the Whitstable Castle Trust. The Castle provides a unique and special venue for weddings, private parties, local classes, corporate and community events.Working Hours :Monday to Friday between 9am-3pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Team working,Creative,Physical fitness....Read more...
Managing a wide range of different suppliers, installers, and customers
Responsible for a successful end-to-end service
Work will mainly involve phone calls, emails and raising associated sales paperwork
As part of a small team, you'd also get involved in dealing with customers in the showroom
Training:
With on-the-job training from the employer the apprentice will work towards a Business Administrator Level 3 Apprenticeship Standard and Functional Skills in English and maths at Level 2 if required
Training can be delivered remotely or at the workplace
Training Outcome:We are a company that really does reward hard work and if you perform within this period, you will have the opportunity to interview for a permanent position at the end of the apprenticeshipEmployer Description:Brothers Office Furniture is a family run, new and used office furniture supplier based in Reading, Berkshire. We have a large public showroom stocking the largest range of Used Office Desks, Office Chairs, Office Storage and Boardroom Furniture in the South UK. We have a website for internet sales, and we deliver nationwide. As a family run business, we put people at the heart of how we think and what we do. We are passionate about sustainability, recycling, and upcycling. Our Office Furniture Removals Service aims to keep as much furniture out of landfill as possible refurbishing and reselling as much as possible, with the remaining furniture being broken down and recycled where possible.Working Hours :Monday - Friday, 9.00am - 5.00pm, with 1 hour lunch.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
We are looking for an enthusiastic candidate who will work in a small team within this electrical wholesale branch.
After full training, your responsibilities will include:
Managing stock in and out (to external clients) as well as in store transfers
Stock control
Picking and packing customer orders
Recycling and completing the paperwork associated with a busy warehouse
Picking and packing, goods in and out
Liaising with other departments
Training:Completing a Level 2 Supply Chain Warehouse Operative Apprenticeship, which will include the following elements:
Competence/Knowledge based qualification in warehouse at level 2
Functional Skills maths/English
End Point Assessment - final exam and observation
The vocational and academic training aspects are separated and delivered by separate teams
The vocational training and assessment are conducted, more often than not, on site according to the employer's wishes
Notice of dates is agreed well in advance of a site visit
Training and assessment are conducted both on and off the job, according to the needs of the course and the learner
Every effort is made to ensure the best result is achieved by the learner
Apprentices without Level 1 English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment.Training Outcome:
Excellent prospects for the candidate once they have completed their apprenticeship
Warehouse supervisor, manager, sales
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm with 1-hour lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Physical fitness,Excellent work ethic,Timekeeping....Read more...
We are looking for an enthusiastic candidate who will work in a small team within this electrical wholesale branch.
After full training, your responsibilities will include:
Managing stock in and out (to external clients) as well as in store transfers
Stock control
Picking and packing customer orders
Recycling and completing the paperwork associated with a busy warehouse
Picking and packing, goods in and out
Liaising with other departments
Training:Completing a Level 2 Supply Chain Warehouse Operative Apprenticeship, which will include the following elements:
Competence/Knowledge based qualification in warehouse at level 2
Functional Skills maths/English
End Point Assessment - final exam and observation
The vocational and academic training aspects are separated and delivered by separate teams
The vocational training and assessment are conducted, more often than not, on site according to the employer's wishes
Notice of dates is agreed well in advance of a site visit
Training and assessment are conducted both on and off the job, according to the needs of the course and the learner
Every effort is made to ensure the best result is achieved by the learner
Apprentices without Level 1 English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment.Training Outcome:
Excellent prospects for the candidate once they have completed their apprenticeship
Warehouse supervisor, manager, sales
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday- Friday
8.00am- 5.00pm
With 1 hour lunch breakSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Physical fitness,Excellent work ethic,Timekeeping....Read more...
Cleaning areas of the site including surfaces, bathrooms and toilets
Emptying bins, hoovering all carpets, using a steam mop on hard floors and other cleaning duties
Sorting and recycling waste
Replenishing room supplies (coffee, shampoo etc)
Maintaining stocks in storage cupboards tidying and puttingaway
Washing linen and occasional ironing
Making beds to the required standard
Dealing directly with guests, checking in anddealing with enquiries
Answering telephones
Operating the guesthouse booking system and taking payments for room bookings
Serving ice-creams (food hygiene required, training & certification included)
Stock control of ice-cream
Checking guests in
Maintenance of hot spa pool (training provided)
Any other reasonable role that may be offered in agreementwith the management in order to support the general practiceof the guest house
General customer service duties - engaging with customers
Training:
You will gain the Hospitality Team Member Level 2 qualification
Functional skills English and maths, if required
Training to be undertaken at the Employers location, method to be confirmed
Training Outcome:
Prospect of full-time employment upon completion
Employer Description:The Ramblers' Rest at Princetown is a guesthouse and spa. Located in the heart of Dartmoor, offering quality accommodation for 'discerning' Dartmoor Explorers. The premises offer a range of outdoor catering and indoor semi self-catering. This is a family business and the owners pride themselves on offering their guests a high quality experience whilst appreciating the need to enjoy the outdoors. They work closely with neighbouring business.Working Hours :Days and shifts to be confirmed - These hours can be flexible.Skills: Attention to detail,Organisation skills,Customer care skills,Presentation skills,Physical fitness,Interpersonal skills....Read more...
Key Responsibilities
General office administration including greeting all visitors to the office, directing them to the correct place or person, offering tea and coffee
Answering telephone calls and forwarding to the relevant person or taking messages where appropriate. Creating tickets on the Autotask system from customer messages
General filing, scanning, printing where needed for the office
Look after all office supplies such as stationery, kitchen items etc and order when needed, keep all supplies fully stocked
Assisting the Operations Manager with administrative tasks required such as product ordering for internal office supplies or contacting suppliers where relevant
Gathering all invoices, arranging sign off by MD and filling accordingly
Assisting the Operations Manager with health and safety policies and procedures
Be willing to assist all Managers and members of staff with any administrative tasks to help support them in their roles
Taking minutes at regular monthly staff meetings
Booking the meeting room out for meetings
Run projects including change of policies, researching upcoming government schemes and laws relevant to the business
Responsible for packaging up parcels and deliveries, arranging courier collections and adding insurance when needed
Receiving all deliveries to the office and ensuring the correct process is followed
Updating telephone, tea, and coffee lists, assisting the Operations Manager with staff change management procedures
Ensure office and kitchen are kept clean, tidy, and presentable at all times, ensuring recycling policies are adhered to
Assist with booking/planning staff outings, parties etc.
Training:
There will be online workshops available weekly
Training Outcome:
A Great Career in Business Administration and the possibility of progressing onto Level 4
Employer Description:RedDoor Managed IT Services are a Microsoft Silver partner offering a range of business level services that include the supply and support of IT, Mobile and Land communications, VoIP, and Internet Services.Working Hours :Monday- Friday
9.00am- 4.30pm
With a half hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
To help co-ordinate and work as part of a team collecting construction waste from various locations on the site for the purpose of removal (from site) for processing and disposal by a specialised and licenced contractor in accordance with safe working methods and guidelines
Under supervision and guidance, learn to identify unacceptable materials so that it is loaded into the correct recycling and waste bins, and report any issues to the supervisor
To be aware of all vehicle movements on site, particularly when near to the waste collection vehicles and how they operate as they load and offload skips, containers and how compactors operate, especially in difficult and restricted areas
To assist with the return of containers to the relevant locations within the site for refilling
Ensure high standards of waste records and support supervisor for all necessary information being recorded
Informing the Logistics Manager/supervisor when skips need changing. Equally, informing them of any found discrepancies with regard to waste management or housekeeping issues arising on site
To attend training sessions and undertake activities (e.g. study, attend lessons, complete assignments, exams etc.) in accordance with the ‘Waste Resource Operative Apprenticeship Standard level 2 and the Individual Learning Plan and ultimately work as best you can to successfully complete the course
Where required, depending on educational attainment, undertake Functional Skills training in English and maths
Training:Waste Resource Operative Level 2.Training Outcome:Upon completion of the apprenticeship, candidates may be given the opportunity to progress further within the company.Employer Description:MadiganGill is a privately owned company which has been trading since 2009, we employ thousands of site-based colleagues across London and beyond.
Consisting of three businesses, we provide logistics packages on large capital construction projects, a resource company supplying labour and skilled trades to construction sites and a security division with SIA qualified guards on a range of sites and premises across several different industries.Working Hours :Monday to Friday, 9am - 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Logical,Team working,Initiative....Read more...
We are looking for an enthusiastic candidate who will work in a small team within this electrical wholesale branch.
After full training, your responsibilities will include:
Managing stock in and out (to external clients) as well as in store transfers
Stock control
Picking and packing customer orders
Recycling and completing the paperwork associated with a busy warehouse
Picking and packing, goods in and out
Liaising with other departments
Training:Completing a Level 2 Supply Chain Warehouse Operative Apprenticeship, which will include the following elements:
Competence/Knowledge based qualification in warehouse at level 2
Functional Skills maths/English (if required)
End Point Assessment - final exam and observation
The vocational and academic training aspects are separated and delivered by separate teams
The vocational training and assessment are conducted, more often than not, on site according to the employer's wishes
Notice of dates is agreed upon well in advance of a site visit
Training and assessment are conducted both on and off the job, according to the needs of the course and the learner
Every effort is made to ensure the best result is achieved by the learner
Apprentices without Level 1 English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment.
Training schedule has yet to be agreed upon, further details will be made available at a later date.Training Outcome:
Excellent prospects for the candidate once they have completed their apprenticeship
Warehouse supervisor, manager, sales
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday: 8.00am - 5.00pm (with 1-hour lunch break).Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Physical fitness,Excellent work ethic,Timekeeping....Read more...
We are looking for an enthusiastic candidate who will work in a small team within this electrical wholesale branch.
After full training, your responsibilities will include:
Managing stock in and out (to external clients) as well as in-store transfers
Stock control
Picking and packing customer orders
Recycling and completing the paperwork associated with a busy warehouse
Serving on the Trade Counter
Dealing with payments
Checking stock levels on the computer and submitting orders
Answering the telephone
Liaising with other departments
Training:Completing a Level 2 Trade Supplier Apprenticeship, which will include the following elements:
Competence/Knowledge based qualification in warehouse at level 2
Functional Skills maths/English (if required)
End Point Assessment - final exam and observation
The vocational and academic training aspects are separated and delivered by separate teams
The vocational training and assessment are conducted, more often than not, on site according to the employer's wishes
Notice of dates is agreed upon well in advance of a site visit
Training and assessment are conducted both on and off the job, according to the needs of the course and the learner
Every effort is made to ensure the best result is achieved by the learner
Apprentices without Level 1 English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment.
Training schedule has yet to be agreed upon, further details will be made available at a later date.Training Outcome:
Excellent prospects for the candidate once they have completed their apprenticeship
Warehouse supervisor, manager, sales
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday: 8.00am - 5.00pm (with 1-hour lunch break).Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Physical fitness,Excellent work ethic,Timekeeping....Read more...
Contribute to the marketing plan, delivery or evaluation of strategic marketing activity through the creation of written planning and evaluation documents and presentations, e.g., marketing campaign, market and customer intelligence research, communicate and present to stakeholders, agencies and internal teams.Use appropriate primary and/or secondary research methods including survey tools, key word research tools and desktop research to gather marketing insight or evaluation.Use research data to inform marketing decisions, targeting, planning, delivery.Source, create and edit content in collaboration with colleagues for appropriate marketing channels, such as website, email, social media, sales materials, affiliate marketing or event displays, ensuring that brand guidelines are met in order to achieve marketing objectives.Support and manage the cataloguing of offline and digital marketing materials and assets in line with marketing regulations and legislation including sustainability of hard copy and digital campaigns, e.g., storage and organisation of marketing materials, administering creative asset management systems, recycling/circular economy/energy consumption.Publish, monitor and respond to editorial, creative or video content via website, social media/video sharing platforms, offline platforms.Support the administration of marketing activities, e.g., organise a webinar or online/offline event; run an email campaign, run a pay per click (PPC) campaign, support press, advertising and PR activity, and partner marketing activity.Use the organisation’s customer relationship management system (inhouse or externally sourced) to maintain accurate customer data and relationships are managed in the pursuit of marketing goals.Identify and use relevant/emerging trends, solutions and technologies to implement effective marketing activities.Contribute to the monitoring of marketing expenditure and activities to a specified budget and plan in line with company processes.Monitor, optimise, analyse and evaluate marketing campaigns and channels in order to deliver on marketing objectives for the organisation and/or clients, measuring marketing delivery effectiveness.Training:You will complete your MCM training with remit training and you will do your hands on experience with this company 5 days a week.Training Outcome:After completion you could be offered a permanent role.Employer Description:Remit Training is a training provider company who will go over apprenticeship training with candidates who are offered an apprenticeship.
Digital
& IT
creative, data analysis, infrastructure, COmms…ready for an upgrade?
Apprenticeship solutions that focus on the most in demand skills across IT, software development, data, sales, and marketing. Attract top talent. Reduce critical skills gaps. Future-proof your business
We drive exceptional, individual and organisational performance through teaching and learning.
Big enough to deliver excellence, small enough to reallyWorking Hours :Monday to Friday, hours to be confirmed.
Company Pension
On site parking
Free parkingSkills: Attention to detail,Organisation skills,Problem solving skills,Logical,Creative,Initiative,Patience....Read more...
This apprenticeship offers a hands-on role in digital device repair, working closely with a seasoned repair technician to gain skills and experience in diagnosing, repairing, and refurbishing a wide variety of digital devices. The successful apprentice will play an integral role in the repair workflow, customer engagement, and sustainable device practices.
Key Responsibilities:
Device Intake & System Management: Receive devices for repair and log them accurately using a Point of Sale (POS) system to ensure smooth tracking and efficient service.
Diagnosis & Repair: Identify issues with both hardware and software, carrying out necessary repairs to meet time and cost efficiency standards for customers.
Stock & Repair Tracking: Conduct regular inventory checks for all repair parts and maintain accurate records of repair stages for each device.
Sustainability Focus: Refurbish devices to high standards for resale and ensure proper recycling or disposal of items that cannot be economically repaired.
Customer Interaction: Engage with customers in-store and via social media, providing updates, handling inquiries, and facilitating smooth repair processes.
Issue Escalation: Communicate challenging repairs or customer issues to the supervisor to uphold service quality and brand reputation.
Training:
Months 1-6: Virtual training session every other week.
Months 7-12: Weekly virtual training sessions.
Gateway Entry: At the 12-month mark, apprentices will reach the Gateway Entry checkpoint.This structure provides gradual, consistent training support, building skills portfolio progressively toward Gateway Entry.
Training Outcome:After this apprenticeship, career paths include advancing to senior technician, team leader, repair manager, specialized technician, customer support, or starting a repair business.Employer Description:Welcome to TF2 Smartphone Solutions – your one-stop destination for electronic excellence! At TF2, we redefine the world of smartphones with a unique blend of sales and expert repairs. Our About Page unveils the heart and soul behind our commitment to providing top-tier electronic solutions. From brand-new, cutting-edge devices to budget-friendly used and meticulously refurbished options, we offer a diverse range to cater to every need and budget. Our team of skilled technicians ensures your gadgets receive the care they deserve, providing swift and reliable repairs. Explore our About Page to discover the passion driving TF2 Smartphone Solutions, and join us on a journey of innovation, affordability, and unparalleled customer satisfaction. Your electronic experience just got a whole lot better – TF2, where technology meets trust.Working Hours :Mon – Sat 9am – 5pm or 10am -6pm (40 Hours Max)
Days and Time may alternate between Sat and Weekdays and 9am or 10am startSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Adaptability,Self-Motivation to Learn,Data Handling....Read more...
This is a hands on apprenticeship and you will be working at a House Hold Recycling site. You will be a responsible individual and recognise the importance and value of working as part of a team assisting members of public with the disposal of their waste within the HWRC and presenting a positive image and giving a friendly welcome to all users.
You will be customer facing and will need to have a polite manor.
Responsible for their personal safety and that of all personnel under their authority, including others who may be affected by the company’s activities. In particular:
Carry out assigned tasks and duties in a safe manner, in accordance with instructions, and to comply with safety rules/procedures, regulations and codes of practice..
Obtain and use the correct tools/equipment for the work and not to use any that are unsafe or damaged. All tools, equipment and personal protective equipment must be stored in the approved place after use.
Follow all PPE guidelines and make sure all PPE is warn at all times.
Adopt a proactive manner to energy usage and suggest ways of improving energy performance.
Training:
This apprenticeship will be studied in the workplace and your tutor will visit you on a month basis.
You will also have a number of work placed mentors and they will also support you on your apprenticeship journey.
Training Outcome:
For the right candidate this is a fantastic opportunity to be recognised for your hard work and will be encouraged develop your current skills to better develop your career with the company.
Employer Description:FCC are one of the UK's Leading high level Waste Management Companies.
We employ over 4200 staff and we are driven to support our employees development and to in turn help them develop their careers with us.
We have a long-standing commitment to providing career growth and bright futures through our apprenticeships. We have seen first-hand the value they provide to our people and our business. From giving people a first job to helping them retrain for a new career, apprenticeships are a great option for those looking for paid employment while developing their skills and experience.
We care for both our customers and the environment. We help local authorities and businesses minimise the amount of waste that goes to landfill by transforming it into valuable resources, and we retrieve the full value of the resources we collect and process, so they can be used again and again. Waste that cannot be recycled, we transform into energy.Working Hours :This site is open 7 days a week so please be aware that you are expected to work weekends. You will also need to be 18 or over to work here due to site regulation.You will be paid at least minimum for your age and will be given set days off each week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Able to work outside.....Read more...
A fantastic and rare opportunity to join a dynamic, progressive, and professional logistics department at a world-renowned mass participation sports events company. London Marathon Events Ltd are looking to recruit the right candidate to embark on an apprenticeship that blends both on the job working across the company's portfolio of events with academic studies over the course of an initial two-year fixed term contract. The candidate will gain extensive experience of all logistical aspects of the overall operations of the business along with the attainment of an industry recognised qualification.
Receipt of goods and vehicle marshalling
Loading and unloading regular deliveries and event vehicles
Reconciliation and put away of received goods
Processing of goods and their transfer to an appropriate warehouse location
Perform a variety of picking and packing procedures
Preparation of goods for dispatch
Waste management, recycling and housekeeping
Undertake scheduled and unscheduled stock taking activities
Complete and maintain electronic inventories
Ad-hoc driving of light goods vehicles to complete deliveries of event equipment
Adherence to health & safety legislation
Identify and escalate problems beyond own responsibility
To become an apprentice, you must:
Not already be in full-time education
You can start an apprenticeship whether you’re starting your career, want a change
You can have a previous qualification like a degree and still start an apprenticeship
As an apprentice you’ll:
Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace.
Learn and train for a specific job.
Get paid and receive holiday leave.
Get hands-on experience in a real job.
Study for at least 20% of your working hours.
Complete assessments during and at the end of your apprenticeship
What is an apprenticeship?
An apprenticeship is a real job where you learn, gain experience, and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career.Training Outcome:Towards the end of the apprenticeship, a comprehensive mutual review of the period will be completed. This will include discussing internal progression opportunities at London Marathon Events as well as providing interview skills training, CV writing support and further education options.Employer Description:London Marathon Events (part of the London Marathon Group) works to inspire, champion and increase activity in all ages, abilities, and demographics. We do this through our successful event portfolio (which includes the TCS London Marathon and TCS Mini London Marathon, Brighton Marathon, The Big Half, Vitality London 10,000, Vitality Westminster Mile, Standard Chartered Great City Race and Swim Serpentine) and through our extensive outreach programmes working with schools and community groups in London and across the UK. Our events raise millions for charities every year to improve the lives of individuals and communities, and we passionately believe in the power of sport as a force for good.
Our values are integral to who we are, how we work and what we do:
Impact – together we create positive change
Innovate – together we enable new ideas
Everyone – together we champion inclusivity
Customer First – together we go the extra mile for all
Diversity, inclusion, and wellbeing are at the heart of everything we do, and we want to ensure they are at the heart of our company. We strongly value diversity within our workforce and recognise that different people bring different perspectives, lived experience, ideas, and culture to the company. This difference brings with it great strengths, including diversity of thought and innovation.Working Hours :Monday to Friday
9am-5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Under the mentorship of our Creative Director, Jamie, an industry expert well known & respected for his innovative techniques, consistently investing in his own professional development; including his work with the Fellowship for British Hairdressing, recently completing his Colour Masters with Schwarzkopf & currently his Assessors Accreditation; & his commitment to education, our Apprentice will gain hands-on experience in a fast-paced, inspiring environment, working alongside four other passionate hairdressers as well as two other hard-working Apprentices. You’ll learn the fundamentals of hair styling, cutting, colouring, amongst other aspects of the profession, & customer service, all whilst assisting stylists, maintaining salon upkeep & interacting with guests. Our Apprentice programme is thoughtfully structured to ensure you’re fully supported in developing your skills, creativity & confidence.
We’re looking for someone who is eager to learn, attentive, reliable, excited about building an excellent future for themselves & ready to bring a positive energy to our salon team! This position requires the utmost dedication & a genuine passion for the hair industry & creativity. If all of this is a true fit for you, we’d love to hear from you, duties will include;
Salon preparation & maintenance; set up stylists’ stations with required trollies, tools & products; clean stations, mirrors, styling chairs, tools & other items regularly; sweep floors, take out rubbish/recycling, keep on top of cleanliness of sunbeds & cubicles throughout the day.
Hair preparation; shampoo/condition/treat/scalp massage clients’ hair, apply/remove colours/foils under stylists’ direction; mix colour/lightener under supervision; towel dry, blow dry & prep hair as needed.
Front desk & support; greet clients, assist with check-in & help make them comfortable - hang coats & offer refreshments; handle phone calls for appointments, inquiries & follow-ups; meticulously manage client records & update appointment schedules thoroughly.
Product & retail knowledge; stock & organise hair care & colour products for in-salon use & retail; learn about products/colour benefits, ingredients & usage to enhance personal knowledge & sales skills; assist clients with product recommendations.
Training:One on one training one evening a week with senior team, quarterly in house training with Schwarzkopf, international guest artists invited into the salon for a training day once a year & external education with Schwarzkopf both online & at their training academy in Manchester.
You will also attend college each week to train with other apprentices and be visited in the workplace by a college instructor-mentor who will complete observation, professional discussions and mentor you through the apprenticeship course. Training Outcome:Progression to Level 3 including working a professional column of your own, plus the potential to work permanently as a Creative Stylist with us.Employer Description:All under one roof; Aspire Creative Hair, Beauty a Lifestyle Salon in the heart of Derbyshire, led by partners Ashley & Jamie. Working together with their team of professionals, they strive to give outstanding guest relations & a beautiful salon experience.
Creating stunning hair, bespoke colour, hair extensions, keratin complex blow dry services, non-surgical hair replacement systems & bridal hair, as well as all things beauty, aesthetics & a sunbed studio, boasting brand new & custom-made for Aspire Ceative; two Luxura Vegaz 9200 sunbeds & a Luxura V8 sunshower.
During your visit, treat yourself to a glass of bubbles or enjoy an indulgent hot drink from our barista menu (all served with oat milk).
With Ashley's customer service expertise & Jamie's seventeen-plus years in the industry, we pride ourselves on providing a luxurious experience. A vibe where our guests & expert team can enjoy all things hair, beauty & sun.Working Hours :32 hours between Tuesday - Saturday, a mix of 10am - 6pm or 12.15pm - 8.15pm, Saturdays are 9.15am - 5.15pm. Plus you will spend a minimum of 6 hours per week in college.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Reliable,An interest in the industry,A desire to learn....Read more...
As part of our team, you will play a crucial role in managing the entire lifecycle of smartphones and tablets for our corporate customer base and for ensuring that we deliver world class support and service. Your mission will be to ensure the seamless deployment, support, retirement and recycling of these devices, working to tight timescales and with great attention to detail. You will also support customers with their technical issues, by providing over the phone support, including following trouble shooting steps, to diagnose technical issues.
We're seeking someone with a natural flair for all things technical, armed with strong problem-solving abilities, exceptional customer service skills, a professional and confident telephone manner, and an unwavering attention to detail. If you're eager to be part of a forward-thinking company that values innovation, growth and sustainability, this role is tailor-made for you!
What you will do:
Proactively manage mobile device orders on behalf of customers including shipping, sending letters, stock management and onward delivery to customers and end users
Configure and prepare devices and accessories in accordance with agreed specifications
Assist with the on-site distribution of devices where required (UK locations)
Monitor and maintain accurate inventories of customer device orders and stock levels
Assist with checking goods in
Test devices based on agreed specification
Recycle, Trade-In and data wipe mobile devices, in-line with agreed specifications
Accurately update customer inventory and service records
Provide technical support for end user mobile device queries including liaison with the end user and customer IT teams as required
Support provisioning and in-life management and technical support of mobile data networking services and routers
Complete regular learning and training to develop your skills and knowledge
Training:Digital Support Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a fifteen-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification.Training Outcome:Any career progression routes will be discussed upon successful completion of the apprenticeshipEmployer Description:Formed in 2012, Utelize was founded by Matt Atkinson and Kevin Steed.
Matt and Kevin have worked in the telecoms industry since the 1990’s. Both within the industry in commercial analyst and billing management roles and as procurement & technology consultants working for large enterprise organisations. They have also been founders and investors in a range of telecoms related businesses.
As it became clear that mobile would become the primary way of working for the majority of business workers, Matt and Kevin decided to form Utelize. Their aim was to create a new type of service provider that would, in Kevin’s words, “actually care about its customers, does the right thing and continuously strives to deliver better services!”.
The business has grown since then and was recognised in 2015 as an Everline Future 50 company (highlighting future potential high growth technology businesses).
We were delighted to also be recognised in this year’s Financial Times List of Europe’s 1000 Fastest Growing Companies (2020).
In 2019, we successfully applied to become a cohort member in the technology accelerator BetaDen. Where we have been busy developing our new Simovate range of next generation mobile networking products for remote workers and other business applications, closely linked to the Worcestershire 5G Test bed, where innovative new 5G and IoT solutions are being tested and developed.
Today we support a varied and growing number of well known mid market and enterprise brands. These include HomeServe, Stagecoach and Mitsubishi Corporation as well a number of specialist partners including our strategic partners at Mobliciti; who trust us to deliver excellent value, objective and plain speaking advice and above all proactive service and support.
Working Hours :Monday- Friday
8:30am - 5:00pmSkills: Communication skills,Attention to detail,Organisation skills,IT skills,Initiative....Read more...
