An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services.
As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience.
This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits.
You will be responsible for:
? Welcoming customers in person and over the telephone in a professional manner.
? Booking vehicle servicing, maintenance and repair appointments.
? Preparing and managing repair orders using the dealership management system.
? Completing vehicle check-in procedures, recording vehicle condition and customer requirements.
? Keeping customers updated throughout the repair process.
? Obtaining approval for any additional work identified during servicing.
? Arranging vehicle collections, deliveries and customer handovers.
? Ensuring service documentation is accurate to support invoicing and workshop administration.
? Reviewing vehicle service records to identify suitable maintenance recommendations.
? Delivering a high standard of customer service throughout the customer journey.
? Supporting the day-to-day running of the service department.
What we are looking for:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
? Prior experience within automotive industry.
? Strong customer service and communication skills.
? Excellent organisational skills with good attention to detail.
? Good IT and administrative abilities.
? Ability to manage priorities effectively in a busy environment.
? Professional, positive and ....Read more...
Automotive Customer Advisor Trafford Park, Manchester
I am looking for a motivated and organised Bodyshop Customer Advisor to be the first point of contact for their customers. In this role, youll help keep our busy repair centre running smoothly and ensure every customer receives the high level of service they expect.
What youll be doing:
- Managing all bodywork administration and receptionist duties
- Booking and overseeing the courtesy car diary
- Coordinating the recovery drivers diary
- Handling customer call-backs and enquiries
- Maintaining up-to-date knowledge of bodyshop procedures and clearly communicating these to customers
What were looking for:
- Experience in a busy accident repair centre, ideally with Autoflow experience
- Excellent organisational and administration skills
- Great communication skills and a positive, enthusiastic approach
- A strong attention to detail and focus on quality
Benefits
- Negotiable salary DOE
- Bonus available
- MondayThursday: 8:30am 5:30pm
- Friday: 8:30am 4:15pm
- No weekend work
Join a trusted, family-run accident repair centre with a reputation for excellence! My client, who have been established since the early 90s, is a North West-based, independent, family-run business that works alongside the UKs leading manufacturers, insurers, and fleets. They pride themselves on quality workmanship, manufacturer approvals, and preferred insurer status all delivered with a friendly, supportive team culture.
If youre an organised, people-focused individual who enjoys working in a fast-paced environment, wed love to hear from you!
To apply, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
....Read more...
Automotive Customer Advisor Trafford Park, Manchester
I am looking for a motivated and organised Bodyshop Customer Advisor to be the first point of contact for their customers. In this role, youll help keep our busy repair centre running smoothly and ensure every customer receives the high level of service they expect.
What youll be doing:
- Managing all bodywork administration and receptionist duties
- Booking and overseeing the courtesy car diary
- Coordinating the recovery drivers diary
- Handling customer call-backs and enquiries
- Maintaining up-to-date knowledge of bodyshop procedures and clearly communicating these to customers
What were looking for:
- Experience in a busy accident repair centre, ideally with Autoflow experience
- Excellent organisational and administration skills
- Great communication skills and a positive, enthusiastic approach
- A strong attention to detail and focus on quality
Benefits
- Negotiable salary DOE
- Bonus available
- MondayThursday: 8:30am 5:30pm
- Friday: 8:30am 4:15pm
- No weekend work
Join a trusted, family-run accident repair centre with a reputation for excellence! My client, who have been established since the early 90s, is a North West-based, independent, family-run business that works alongside the UKs leading manufacturers, insurers, and fleets. They pride themselves on quality workmanship, manufacturer approvals, and preferred insurer status all delivered with a friendly, supportive team culture.
If youre an organised, people-focused individual who enjoys working in a fast-paced environment, wed love to hear from you!
To apply, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
....Read more...
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services.
As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience.
This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits.
We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover.
You will be responsible for:
? Welcoming customers in person and over the telephone in a professional manner.
? Booking vehicle servicing, maintenance and repair appointments.
? Preparing and managing repair orders using the dealership management system.
? Completing vehicle check-in procedures, recording vehicle condition and customer requirements.
? Keeping customers updated throughout the repair process.
? Obtaining approval for any additional work identified during servicing.
? Arranging vehicle collections, deliveries and customer handovers.
? Ensuring service documentation is accurate to support invoicing and workshop administration.
? Reviewing vehicle service records to identify suitable maintenance recommendations.
? Delivering a high standard of customer service throughout the customer journey.
? Supporting the day-to-day running of the service department.
What we are looking for:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
? Prior experience within automotive industry.
? Strong customer service and communication skills.
? Excellent organisational skills with good attention to detail.
? Good I....Read more...
An opportunity has arisen for a Senior Service Advisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles.
As a Senior Service Advisor, you will lead the Service Advisor team while ensuring an efficient after-sales operation and delivering excellent customer experience.
This full-time, permanent role offers a salary up to £37,620 for 46.5 hours work week plus performance-related bonus of up to £1,720 per annum and benefits.
You will be responsible for:
? Overseeing the daily operation of the Service Reception.
? Providing a professional service to customers in person and over the telephone.
? Scheduling vehicle servicing, maintenance and repair appointments.
? Preparing and managing repair orders using the dealership management system.
? Completing vehicle check-in procedures and recording customer requirements.
? Keeping customers informed throughout the repair process.
? Obtaining approval for additional repair work where required.
? Coordinating vehicle collections, deliveries and handovers.
? Explaining completed work and advising customers on future maintenance requirements.
? Reviewing vehicle service histories and identifying maintenance and upselling opportunities.
What we are looking for:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
? Prior experience working within automotive industry.
? Background in leading, coaching or supporting a team.
? Excellent customer service and communication skills.
? Strong organisational skills with excellent attention to detail.
? Good IT and administrative skills.
? Full UK driving licence.
Working Pattern:
? Monday to Friday, 8:00am - 6:00pm.
? 1 in 4 Saturdays: 7:00am - 1:00pm
Whats on offer:
? Competitive salary
? 22 days annual leave plus bank holidays
? Group Profit Sha....Read more...
GUEST RELATIONS & EVENTS MANAGERABINGDONUP TO £35,000 + EXCELLENT BENEFITS + EVENTS + LONG-TERM CAREER
THE OPPORTUNITY:
Are you a Front of House Manager, Reservations Manager, Hotel Manager, Guest Relations Manager or Duty Manager looking to transfer your hospitality experience into a unique client-facing career?
We’re recruiting for a highly respected specialist business that has become one of the world’s leading names in Aviation and Military Fine Art. Working with collectors across the UK and internationally, the company also attends prestigious airshows, exhibitions and military events.
This is not a traditional sales position, and previous sales experience is not required. The company is looking for someone from a hotel or hospitality background who understands exceptional service, builds relationships naturally and can manage the complete client journey.
You’ll join a friendly team of 14 people in a stable, long-established business where many employees have built successful careers.
THE ROLE:
Build relationships with new and existing collectors
Provide a polished, highly personal client experience
Understand clients’ requirements and recommend suitable artwork
Manage enquiries and orders from the first conversation through to delivery
Coordinate worldwide shipping for high-value artwork
Keep clients updated and provide excellent after-sales service
Represent the company at prestigious airshows and exhibitions
Develop relationships with VIP clients, artists and military organisations
Support gallery events and generate new client relationships
Maintain accurate customer and order information
Travel to a small number of UK events each year using company vehicles
THE PERSON:
This role would suit someone currently working as a:
Front of House Manager
Reservations Manager
Hotel Manager
Guest Relations Manager
Front Office Manager
Hotel Duty Manager
Reception Manager
Assistant Hotel Manager
Guest Services Manager
Head Receptionist
Hotel Receptionist
Hospitality Manager
Events Manager or Events Coordinator
Restaurant Manager
You’ll need:
Experience within a hotel, hospitality or premium customer-service environment
Excellent communication and relationship-building skills
A professional, confident and well-presented approach
Strong organisation and attention to detail
The ability to manage several clients, orders and priorities
A proactive approach to resolving customer queries
Confidence speaking with VIP and international clients
Flexibility to attend occasional weekend events planned well in advance
A full UK driving licence
No previous experience in sales, fine art or aviation is required. Full training will be provided.
THE BENEFITS:
Salary up to £35,000
More sociable working pattern than many hotel and hospitality roles
Long-term career opportunity
Friendly and supportive team
Excellent training and ongoing support
Prestigious aviation and military events
Company vehicle for business travel
Varied role combining client service, events and relationship management
Stable business with an excellent reputation and loyal international customer base
If you’re an experienced Front of House Manager, Reservations Manager, Hotel Manager, Guest Relations Manager or hospitality professional looking for a new career direction, apply today.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Front of House Supervisor - North Dublin - €35-40K
MLR is delighted to present an amazing opportunity for a Front of House Supervisor to join a well-established 4-star hotel in North Dublin.
This is a hands-on supervisory role where you will support the day-to-day operation of the Front Office department, leading the reception team by example and ensuring every guest receives a warm, professional, and seamless experience from arrival to departure.
They are seeking an enthusiastic hospitality professional with strong organisational skills, excellent attention to detail, and a passion for delivering exceptional guest service. This position would be an ideal next step for an experienced Senior Receptionist, Reception Team Leader, or Front Desk Supervisor looking to progress their career within a supportive and people-focused hotel environment.
If you are someone who thrives in a fast-paced setting, enjoys motivating a team, and is committed to creating memorable guest experiences, this is a fantastic opportunity to further develop your career with a respected hotel.
If this opportunity is of interest, please apply through the link below.....Read more...
Greet patients, visitors, and healthcare professionals.
Answer telephone calls promptly and direct enquiries appropriately.
Manage patient appointments using the clinical system
Check patients in for appointments and notify clinicians of patient arrivals when required.
Deal with patient enquiries both face-to-face and via telephone
Signpost patients to appropriate services.
Provide a high standard of customer service.
Communicate sensitively and effectively.
Respond appropriately to vulnerable or distressed patients.
Manage concerns at first point of contact and escalate where necessary.
Maintain strict confidentiality.
Comply with GDPR and practice policies.
Always ensure secure handling of patient information
Complete mandatory Information Governance training
Comply with health and safety policies.
Report hazards and incidents promptly.
Maintain a safe and tidy reception environment.
Work collaboratively with clinical and administrative staff.
Attend meetings and training sessions.
Provide cover for colleagues during periods of absence where appropriate.
Support the practice in achieving its objectives and delivering high-quality patient care
Training:Level 2 Customer Service Practitioner apprenticeship standard:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
One to one Tutor Assessor support in the workplace
Attending weekly classes covering Health and Safety and Equality and Diversity and working towards completing the EPA
Training Outcome:Excellent future prospects for the right candidate.Employer Description:Cambridge Avenue Medical Centre is recruiting an receptionist apprentice to join their team Working Hours :Monday - Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
The post holder will be working in the main reception area the best part of their hours and will be expected to have good customer service skills, be able to provide a friendly, efficient, welcoming and professional service to children, their families and all visitors, whilst ensuring the correct procedures are followed regarding entry to the building in order to maintain the security and integrity of the services provided.
In addition to performing the receptionist function, the apprentice will also be required to provide administrative and IT support, filing, data entry, shredding of confidential documents, answering emails and dealing with general enquiries from both visitors and staff. There will also be opportunities for working on the SIMS and FMS programs, Synergy and Parentmail portals, as well as working closely with our website host and maintaining the school’s website.
The apprentice may be requested to work some days at Maples Nursery School and some days at South Acton Children’s Centre every week, which will be discussed and arranged at the beginning of the apprenticeship.Training:Business Administrator Level 3.Training Outcome:Securing a permanent employment contract.Employer Description:We are a maintained Local Authority Nursery School providing education and childcare for children between the ages of 9months and 5 years. We believe in continuous learning, development and progress for all and are a very inclusive setting. We support children and ensure that they have the best possible start to their education in a friendly, supportive and fun learning environment providing solid foundations for their future.Working Hours :Monday - Friday. Times to be discussed at interview stageSkills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Duties will include, but will not be limited to:
Consultation
Shampoo, condition and treat the hair and scalp
Cut hair using a range of techniques to create a variety of looks
Style and finish hair using a range of techniques to create a variety of looks
Colour and lighten hair using a range of techniques
Perming hair
Receptionist skills
Helping stylist
General good housekeeping
Training:
The apprentice will work towards their Apprenticeship Standard in Hairdressing at level 2
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course
This is a day release programme, which means you will attend Lincoln/Newark College, 1-day per week, term time only
This will fall within your contracted working hours
Training Outcome:After the successful completion of the apprenticeship, there is the potential to progress to a Level 3 apprenticeship and/or full-time employment.Employer Description:Mark Jeffs Hair and Beauty Studios has been established at Cobb Hall in the heart of Lincoln's historic Bailgate for over 20 years. Home to a team of highly experienced and talented stylists, the salon offers an inspiring environment for someone looking to start their hairdressing career. As an apprentice, you'll have the opportunity to learn from industry professionals, gain valuable salon experience, and develop the skills needed for a successful future in hairdressing.Working Hours :Monday to Saturday, exact shifts to be confirmed, and one day at college.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Dentist Jobs in Lower Hutt, Wellington Region, New Zealand. Flexible Opportunity in a Busy Modern Practice with Broad Clinical Scope. Zest Dental Recruitment, working in partnership with an established private dental practice, is seeking to recruit a General Dentist.
Private / Independent Dental Practice
Dentist
Lower Hutt, Wellington Region
Full time or part time available
Busy three-chair modern practice with an established patient base
Flexible working hours Monday to Friday
Wide range of treatments including oral surgery, implants and cosmetic dentistry
Advanced equipment including CBCT, OPG and digital scanners
Remuneration negotiable depending on experience
Reference: DW3994582
An excellent opportunity has become available for a dentist to join a busy and modern dental practice located in Lower Hutt.
The practice provides a full scope of general, cosmetic and emergency dental treatments including endodontics, oral surgery and implant placement and restoration. The clinic is well equipped with modern technology including rotary endodontics, intra-oral scanners, CBCT, OPG, digital x-rays and surgical motor equipment.
You will join a supportive and experienced team including the principal dentist, dental assistant, receptionist and practice manager, working in a collaborative environment focused on delivering high-quality patient care.
Dentists of all experience levels will be considered, including recent graduates. Additional experience in areas such as dentures, endodontics, implants or surgical extractions would be beneficial but is not essential.
Candidates must be eligible for registration with the Dental Council of New Zealand (DCNZ). This typically includes dentists qualified in New Zealand, Australia, the UK, Ireland, Canada* or the United States*. Candidates with other qualifications should check their eligibility with the DCNZ before applying.
USA and Canadian qualifications must be from DCNZ recognised accredited dental schools.
For further information regarding this position, confidential enquiries can be made by submitting your CV to Zest Dental Recruitment.
Zest Dental Recruitment has been helping dentists and dental practices throughout New Zealand, the UK and Australia for over 20 years.
Contact: Darran WalentaEmail: Telephone: UK: +44 114 238 1729 | AU: +61 730 534 271....Read more...
Private Dentist Jobs in Wellington, New Zealand. Excellent Opportunity for a Dentist to Join a Modern, Fully Equipped Practice with Full Books and Great Support. Zest Dental Recruitment, working in partnership with an established private dental practice, is seeking to recruit a General Dentist.
Private / Independent Dental Practice
Private Dentist
Wellington, New Zealand
Full-time, Monday to Friday
Busy two-chair modern practice
Excellent patient base and full books
Advanced digital equipment including CEREC and Primescan
Friendly and supportive clinical team
Competitive remuneration – 40% commission
Reference: DW3691040
A fantastic opportunity has become available for a dentist to join a thriving, modern dental practice with a strong and loyal patient base. The role offers excellent earning potential and a supportive working environment, making it ideal for both experienced clinicians and early-career dentists seeking growth.
Working five days a week, you will be based in a modern two-chair practice providing a full range of treatments including crowns, bridges, implants, veneers, whitening, dentures, orthodontics, endodontics, periodontics, and extractions. You will have access to cutting-edge technology including rotary endodontic systems, Primescan, CEREC, and clear aligner systems such as Invisalign and SureSmile.
The successful candidate will join a friendly and supportive team comprising a senior dentist, dental assistant, receptionist, and practice manager. This position replaces a departing clinician who is relocating overseas, ensuring an immediate and busy patient flow from day one.
You will ideally have experience across a broad range of general dentistry procedures and a passion for delivering exceptional patient care. Strong communication and interpersonal skills, confidence in treatment planning, and a collaborative approach to teamwork are essential. An enthusiasm for digital dentistry and new technologies will be highly regarded.
This opportunity offers not just a busy book and modern facilities, but also a positive and engaging environment in which to build long-term relationships with patients and colleagues alike.
Successful candidates will be DCNZ registered or have qualified from New Zealand, Australia, the UK, or Ireland. If you are not already DCNZ registered, or not qualified from one of the above countries, please check with DCNZ to check your eligibility. For further information regarding this position, confidential enquiries can be made by submitting your CV to ZEST Dental.
Zest Dental has been helping dentists and dental practices in the UK, New Zealand, and Australia to find their perfect job match since 2006.
Contact: Darran WalentaEmail: Telephone: UK: +44 114 238 1729 | AU: +61 730 534 271....Read more...
An opportunity has arisen for a Senior Service Advisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles.
As a Senior Service Advisor, you will lead the Service Advisor team while ensuring an efficient after-sales operation and delivering excellent customer experience.
This full-time, permanent role offers a salary up to £37,620 for 46.5 hours work week plus performance-related bonus of up to £1,720 per annum and benefits.
You will be responsible for:
* Overseeing the daily operation of the Service Reception.
* Providing a professional service to customers in person and over the telephone.
* Scheduling vehicle servicing, maintenance and repair appointments.
* Preparing and managing repair orders using the dealership management system.
* Completing vehicle check-in procedures and recording customer requirements.
* Keeping customers informed throughout the repair process.
* Obtaining approval for additional repair work where required.
* Coordinating vehicle collections, deliveries and handovers.
* Explaining completed work and advising customers on future maintenance requirements.
* Reviewing vehicle service histories and identifying maintenance and upselling opportunities.
What we are looking for:
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
* Prior experience working within automotive industry.
* Background in leading, coaching or supporting a team.
* Excellent customer service and communication skills.
* Strong organisational skills with excellent attention to detail.
* Good IT and administrative skills.
* Full UK driving licence.
Working Pattern:
* Monday to Friday, 8:00am - 6:00pm.
* 1 in 4 Saturdays: 7:00am - 1:00pm
Whats on offer:
* Competitive salary
* 22 days annual leave plus bank holidays
* Group Profit Share Scheme
* Company Sick Pay Scheme
* Death in Service benefit
* Cycle to Work Scheme
* Staff referral bonus (up to £1,000)
* Long service holiday rewards
* Birthday leave
* Seasonal staff gifts
* Employee Assistance Programme
* Employee discount scheme
* Electric Vehicle Salary Sacrifice Scheme
* Mercedes-Benz manufacturer training and ongoing professional development
This is a fantastic opportunity for a Senior Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services.
As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience.
This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits.
You will be responsible for:
* Welcoming customers in person and over the telephone in a professional manner.
* Booking vehicle servicing, maintenance and repair appointments.
* Preparing and managing repair orders using the dealership management system.
* Completing vehicle check-in procedures, recording vehicle condition and customer requirements.
* Keeping customers updated throughout the repair process.
* Obtaining approval for any additional work identified during servicing.
* Arranging vehicle collections, deliveries and customer handovers.
* Ensuring service documentation is accurate to support invoicing and workshop administration.
* Reviewing vehicle service records to identify suitable maintenance recommendations.
* Delivering a high standard of customer service throughout the customer journey.
* Supporting the day-to-day running of the service department.
What we are looking for:
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
* Prior experience within automotive industry.
* Strong customer service and communication skills.
* Excellent organisational skills with good attention to detail.
* Good IT and administrative abilities.
* Ability to manage priorities effectively in a busy environment.
* Professional, positive and team-oriented approach.
* Full UK driving licence.
Whats on offer:
* Competitive Salary
* Performance-related bonus.
* Manufacturer training and ongoing professional development.
* Group Profit Share Scheme.
* Company Sick Pay Scheme.
* Death in Service benefit.
* Employee Assistance Programme.
* Employee discount scheme.
* Electric Vehicle Salary Sacrifice Scheme.
* Cycle to Work Scheme.
* Staff referral bonus scheme (up to £1,000)
* 22 days annual leave plus Bank Holidays.
* Long service holiday entitlement.
* Birthday leave.
* Seasonal staff gifts.
* Supportive and friendly working environment.
Shift:
* Working hours: 46.5 per week
* Monday to Friday, 8:00am - 6:00pm.
* 1 in 4 Saturdays, 7:00am - 1:00pm.
This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services.
As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience.
This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits.
You will be responsible for:
* Welcoming customers in person and over the telephone in a professional manner.
* Booking vehicle servicing, maintenance and repair appointments.
* Preparing and managing repair orders using the dealership management system.
* Completing vehicle check-in procedures, recording vehicle condition and customer requirements.
* Keeping customers updated throughout the repair process.
* Obtaining approval for any additional work identified during servicing.
* Arranging vehicle collections, deliveries and customer handovers.
* Ensuring service documentation is accurate to support invoicing and workshop administration.
* Reviewing vehicle service records to identify suitable maintenance recommendations.
* Delivering a high standard of customer service throughout the customer journey.
* Supporting the day-to-day running of the service department.
What we are looking for:
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
* Prior experience within automotive industry.
* Strong customer service and communication skills.
* Excellent organisational skills with good attention to detail.
* Good IT and administrative abilities.
* Ability to manage priorities effectively in a busy environment.
* Professional, positive and team-oriented approach.
* Full UK driving licence.
Whats on offer:
* Competitive Salary
* Performance-related bonus.
* Manufacturer training and ongoing professional development.
* Group Profit Share Scheme.
* Company Sick Pay Scheme.
* Death in Service benefit.
* Employee Assistance Programme.
* Employee discount scheme.
* Electric Vehicle Salary Sacrifice Scheme.
* Cycle to Work Scheme.
* Staff referral bonus scheme (up to £1,000)
* 22 days annual leave plus Bank Holidays.
* Long service holiday entitlement.
* Birthday leave.
* Seasonal staff gifts.
* Supportive and friendly working environment.
Shift:
* Working hours: 46.5 per week
* Monday to Friday, 8:00am - 6:00pm.
* 1 in 4 Saturdays, 7:00am - 1:00pm.
This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services.
As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience.
This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits.
We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover.
You will be responsible for:
* Welcoming customers in person and over the telephone in a professional manner.
* Booking vehicle servicing, maintenance and repair appointments.
* Preparing and managing repair orders using the dealership management system.
* Completing vehicle check-in procedures, recording vehicle condition and customer requirements.
* Keeping customers updated throughout the repair process.
* Obtaining approval for any additional work identified during servicing.
* Arranging vehicle collections, deliveries and customer handovers.
* Ensuring service documentation is accurate to support invoicing and workshop administration.
* Reviewing vehicle service records to identify suitable maintenance recommendations.
* Delivering a high standard of customer service throughout the customer journey.
* Supporting the day-to-day running of the service department.
What we are looking for:
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
* Prior experience within automotive industry.
* Strong customer service and communication skills.
* Excellent organisational skills with good attention to detail.
* Good IT and administrative abilities.
* Ability to manage priorities effectively in a busy environment.
* Professional, positive and team-oriented approach.
* Full UK driving licence.
Whats on offer:
* Competitive Salary
* Performance-related bonus.
* Manufacturer training and ongoing professional development.
* Group Profit Share Scheme.
* Company Sick Pay Scheme.
* Death in Service benefit.
* Employee Assistance Programme.
* Employee discount scheme.
* Electric Vehicle Salary Sacrifice Scheme.
* Cycle to Work Scheme.
* Staff referral bonus scheme (up to £1,000)
* 22 days annual leave plus Bank Holidays.
* Long service holiday entitlement.
* Birthday leave.
* Seasonal staff gifts.
* Supportive and friendly working environment.
Shift:
* Working hours: 46.25 per week
* Monday to Friday, 7:30am - 5:30pm.
* 1 in 4 Saturdays, 8:00am - 1:00pm.
This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Dentist Jobs in Wairoa, New Zealand. Rewarding Opportunity to Deliver Community-Focused Dental Care in the Heart of Hawke’s Bay. Zest Dental Recruitment, working in partnership with a community health organisation, is seeking to recruit a General Dentist.
Community-Based Dental Service
Dentist
Wairoa, Hawke’s Bay, New Zealand
Full-time or part-time considered
Salary: $95,000 – $115,000 + travel expenses
Work from a fully equipped two-chair mobile dental unit
Supportive, multidisciplinary team environment
Focus on whānau-centred, community-based care
Reference: DW3967029
Zest Dental Recruitment is delighted to present this rare and rewarding opportunity for a dentist to make a real difference in Wairoa, Hawke’s Bay. This role is ideally suited to a compassionate and skilled practitioner who is passionate about improving access to quality oral healthcare within an underserved community.
The position involves providing general and emergency dental services from a purpose-equipped two-chair mobile dental unit. You’ll work alongside an experienced and dedicated team that includes two dental assistants, a receptionist, and a practice manager, delivering whānau-centred care with a focus on patient wellbeing and community engagement.
Your key responsibilities will include delivering comprehensive dental care, providing emergency and endodontic treatments, and working collaboratively with other healthcare professionals in a culturally responsive manner. The service operates in partnership with Te Whatu Ora and is dedicated to improving health equity through accessible, quality dental care.
The ideal candidate will have at least three years of clinical experience, though strong applicants with slightly less experience will also be considered. You’ll be confident in diagnosis, treatment planning, and performing a full range of general dental procedures. Compassion, adaptability, and a genuine desire to contribute to the local community are essential.
The mobile clinic is fully equipped with modern technology, including intraoral cameras, OPG, and digital x-rays. The patient base is high-needs but deeply appreciative, making this a highly fulfilling role for a dentist who values meaningful work and community connection.
Living in Wairoa offers a slower pace of life, surrounded by stunning natural scenery. Located between Napier and Gisborne, the region is known for its friendly locals, riverside walks, and proximity to some of the North Island’s most unspoiled beaches. It’s an ideal spot for those seeking a genuine sense of community while maintaining a balanced lifestyle.
If you’re a dentist seeking a role where your work has a tangible and positive impact, this opportunity offers a fulfilling blend of professional practice and community service in a beautiful part of New Zealand.
Successful candidates will be DCNZ registered or have qualified from New Zealand, Australia, the UK, or Ireland. If you are not already DCNZ registered, or not qualified from one of the above countries, please check with DCNZ to check your eligibility. For further information regarding this position, confidential enquiries can be made by submitting your CV to ZEST Dental.
Zest Dental has been helping dentists and dental practices in the UK, New Zealand, and Australia to find their perfect job match since 2006.
Contact: Darran WalentaEmail: Telephone: UK: +44 114 238 1729 | AU: +61 730 534 271....Read more...
A range of roles are available, and full job descriptions will be provided in shortlisting for roles including receptionist, ward clerks, administrators etc. Duties may include:
Welcoming and assisting patients at reception, providing a friendly and professional first point of contact for all visitors
Managing appointment bookings and clinic schedules, ensuring efficient use of clinical time and smooth patient flow throughout the service
Handling telephone and face-to-face enquiries from patients, carers, and healthcare professionals, offering clear information and resolving queries promptly and courteously
Maintaining accurate patient records and administrative documentation, ensuring data is entered and stored in line with NHS policies and confidentiality requirements
Providing administrative support to clinical and administrative colleagues, helping to coordinate daily operations and contribute to the effective running of the service
Assisting with general office duties, such as filing, scanning, and processing correspondence, to ensure the team functions efficiently
Training:Your first 4 days of induction at MFT will take place on our Oxford Road Campus (ORC) in the City Centre. You will attend ORC once a month for a face to face training session with the delivery team for a further 8 months.Training Outcome:MFT has 10 hospitals and Local Community Organisations. There are ample opportunities to progress into a Band 3 role or higher upon completion of the apprenticeship programme. With an 'Apprenticeship First' approach, there are further opportunities to gain qualifications.Employer Description:MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022. We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.Working Hours :Monday - Friday, shifts to be confirmed. These could be between 7am - 10pm depending on the area of work.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Patience....Read more...
Ensure completion of your regulated and certified Dental Nursing qualification under the guidance of the Lead Dental Nurse
Attend all college sessions online or in person in pursuit of qualification completion
Initially to observe the following responsibilities, in order to learn the processes, however completion of these duties is expected once suitably able and qualified
Keep the clinical areas, equipment and instruments clean, tidy and sterile and according to the practice’s health & safety, infection control procedures and manufacturers' instructions
Use all equipment and machinery in accordance with manufacturers' recommendations and ensure that they are maintained regularly and in good working order
Provide chairside assistance, ensuring that the correct equipment is available
Ensure the care and welfare of patients
Accurately complete patient clinical records as directed
Handle all substances in accordance with health and safety policies
Be familiar and comply with all health and safety rules and guidance, including PPE, COSHH, mercury handling, infection control, waste disposal etc.
Develop and file radiographs and change radiographic solutions as directed
Complete laboratory request forms, keep records of work sent, received and fitted
Ensure adequate stocks of materials and other items within the surgery
Request the ordering of new stock supplies as necessary
Ensure computer/written records are accurately maintained and securely stored
Liaise with reception to ensure smooth patient communications and transfer of records
Attend and participate in practice meetings
Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of receptionist as required)
Undergo training as may be required to develop skills and abilities
Act in accordance with the practice rules and code of conduct
Training:
You will receive the Dental Nurse Level 3 standard qualification upon completion of the apprenticeship
You will attend our Matthew Boulton Campus once every 4 weeks but will attend online classes once a week in order to complete your college portfolio
A level 3 qualification which has been approved by the General Dental Council as meeting the requirements for entry to the professional register as a dental nurse
Training Outcome:
Once qualified, depending on performance and availability for a permanent role, Apprentice Dental Nurse job descriptions will be superseded by the Qualified Dental Nurse job description, including the above plus the necessary CPD completion, indemnity security and GDC registrations
Employer Description:Ward End Dental Practice specialises in providing all‐inclusive dental care for NHS and private patients alike across the West Midlands. With a focus on customer care and satisfaction, as well as a commitment to providing results, Ward End Dental Practice delivers comfortable treatments and bespoke regimes for all patients, regardless of needs, age or budget.Working Hours :Monday - Friday, 8.50am - 5.30pm + 1 Saturday a month.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Duties and responsibilities will include:
Ensure completion of your regulated and certified Dental Nursing qualification under the guidance of the Lead Dental Nurse
Attend all college sessions online or in person in pursuit of qualification completion
Initially to observe the following responsibilities, in order to learn the processes, however completion of these duties is expected once suitably able and qualified
Keep the clinical areas, equipment and instruments clean, tidy and sterile and according to the practice’s health & safety, infection control procedures and manufacturers' instructions
Use all equipment and machinery in accordance with manufacturers' recommendations and ensure that they are maintained regularly and in good working order
Provide chairside assistance, ensuring that the correct equipment is available
Ensure the care and welfare of patients
Accurately complete patient clinical records as directed
Handle all substances in accordance with health and safety policies
Be familiar and comply with all health and safety rules and guidance, including PPE, COSHH, mercury handling, infection control, waste disposal etc.
Develop and file radiographs and change radiographic solutions as directed
Complete laboratory request forms, keep records of work sent, received and fitted
Ensure adequate stocks of materials and other items within the surgery
Request the ordering of new stock supplies as necessary
Ensure computer/written records are accurately maintained and securely stored
Liaise with reception to ensure smooth patient communications and transfer of records
Attend and participate in practice meetings
Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of receptionist as required)
Undergo training as may be required to develop skills and abilities
Act in accordance with the practice rules and code of conduct
Training:The apprentice will receive training in all aspects of dental nursing in 2 locations:
4 days a week training will be a City Dental Practice and the delivery for this programme is delivered remotely
The apprentice will gain a Level 3 Dental Nursing qualification which will allow them to register as a qualified dental nurse with the General Dental Council
Training Outcome:
Position as a qualified dental nurse at City Dental Practice for the right candidate.
Employer Description:City Dental Practice offers outstanding patient care in a modern, friendly environment, led by an experienced principal dentist with a strong commitment to high standards. The practice combines clinical expertise with a personal approach, using the latest digital technology and tailored treatment plans to support patients’ oral health. A CQC-rated practice, City Dental is known for its welcoming team, same-day care where possible, and focus on treating people, not just teeth.Working Hours :Hours: 30 hours a week (includes 6 hours a week for college training).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Provide clinical support to dentists, hygienists and patients under supervision, assist with reception or any clerical duties as required and perform such other tasks as reasonably requested by the practice management.
Assist the dentist, hygienist or therapist by providing dental chairside support duties relevant to stage of competence under the supervision of a named GDC registrant in accordance with the GDC guidance for trainee dental nurses.
Work towards a nationally recognised qualification leading to the registration with the GDC.
Develop and demonstrate competence in:
The chairside support procedures
The manipulation and application of dental materials across a range of dental treatment procedures
Knowledge and application of a wide range of dental instruments and equipment relevant for dental procedures
Decontamination and preparation of treatment rooms for a range of dental procedures
Decontamination of dental devices using appropriate practice decontamination equipment after receiving the necessary vaccinations
Decontamination equipment maintenance in accordance with the manufacturer’s instructions
Waste segregation and disposal in accordance with the practice policies and procedures
Use of the practice computer and X-ray systems
Completion of laboratory request forms and keeping records of all items sent, received and fitted
Checking that all necessary laboratory work is returned and ready for each session
Provide patient support by:
Liaising with reception over appointments for each patient
Escorting patients from the waiting room to the surgery, confirming the patient’s medical history is up-to-date and communicating to the dentist's hygienist any change in medical history or problems that he/she has noted
Monitoring, supporting and reassuring patients
Supporting the patient and colleagues if there is an emergency
Providing appropriate advice to patients
Follow all practice policies and procedures.
Establish, promote and maintain productive working relationships with all the dental team.Training:Level 3 Advanced Level Apprenticeship in Dental Nurse (Standard):
Level 3 Diploma in Dental Nursing
First Aid training (at college)
End Point Assessment of knowledge test, observation and professional discussion, portfolio
Delivery method and location to be confirmed
Training Outcome:
Employment as a dental nurse
Progression onto a Dental Hygienist, Receptionist or Treatment co-ordinator
Employer Description:The largest and most established private dental practice in Leamington Spa, offering the highest level patient care and cutting edge dental technology. Enjoy working at our bespoke practice which has stood at a prestigious high street location in the centre of this beautiful town for over 100 years. Be part of an enthusiastic and supportive team providing a wide range of dental care including implants, smile make overs and orthodontics.Working Hours :Monday 8.10am- 5.10pm.
Tuesday 8.10am- 6.10pm.
Wednesday 8.10am- 5.10pm.
Thursday 8.10am- 6.10pm.
Friday 8.10am- 2.10pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience,Considerate,Caring,Flexible....Read more...
Ensure completion of your regulated and certified Dental Nursing qualification under the guidance of the Lead Dental Nurse
Attend all college sessions online or in person in pursuit of qualification completion
Initially to observe the following responsibilities, in order to learn the processes, however completion of these duties is expected once suitably able and qualified
Keep the clinical areas, equipment and instruments clean, tidy and sterile and according to the practice’s health & safety, infection control procedures and manufacturers' instructions
Use all equipment and machinery in accordance with manufacturers' recommendations and ensure that they are maintained regularly and in good working order
Provide chairside assistance, ensuring that the correct equipment is available
Ensure the care and welfare of patients
Accurately complete patient clinical records as directed
Handle all substances in accordance with health and safety policies
Be familiar and comply with all health and safety rules and guidance, including PPE, COSHH, mercury handling, infection control, waste disposal etc.
Develop and file radiographs and change radiographic solutions as directed
Complete laboratory request forms, keep records of work sent, received and fitted
Ensure adequate stocks of materials and other items within the surgery
Request the ordering of new stock supplies as necessary
Ensure computer/written records are accurately maintained and securely stored
Liaise with reception to ensure smooth patient communications and transfer of records
Attend and participate in practice meetings
Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of receptionist as required)Undergo training as may be required to develop skills and abilitiesAct in accordance with the practice rules and code of conduct.Training:
You will receive the Dental Nurse Level 3 standard qualification upon completion of the apprenticeship
You will attend our Matthew Boulton Campus once every 4-weeks but will attend online classes once a week in order to complete your college portfolio
A level 3 qualification which has been approved by the General Dental Council as meeting the requirements for entry to the professional register as a dental nurse
Training Outcome:Once qualified, depending on performance and availability for a permanent role, Apprentice Dental Nurse job descriptions will be superseded by the Qualified Dental Nurse job description, including the above plus the necessary CPD completion, indemnity security and GDC registrations.Employer Description:The Bells Lane Dental Practice is a friendly and established dental practice in Birmingham, dedicated to providing high-quality dental care in a comfortable and welcoming environment. Our experienced team offers a range of NHS and private treatments, focusing on patient care, oral health, and creating positive dental experiences for patients of all ages. [mynextdentist.co.uk], [dentistsearch.co.uk]
We take pride in delivering professional, compassionate care and helping our patients maintain healthy, confident smiles.Working Hours :8:45am - 5pm, Monday - Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Support patients to use digital self check-in and appointment system, either physically or remotely
Assisting patients with additional needs, including those with limited digital skills
Ensure an effective and efficient reception service is provided to patients accessing the Outpatient department
Monitoring check-in systems to ensure patients are recorded accurately
Maintaining and updating patient records on the Patient Administration System (PAS/Cerner), ensuring demographic and GP information is correct
Accurate data capture is essential to ensure patients and GPs receive correct communications, reducing the risk of missed or delayed care
Coordinating patient flow and supporting clinic efficiency
Signpost and direct patients attending Outpatient appointments and also patients who may not have attended the correct area in the hospital
Liaising with clinical teams to minimise delays and support service delivery
Being responsible for opening and locking up premises and maintaining security in line with Trust Policy
Ensuring booking of appointments are completed based according to clinical urgency, clinician direction, and RTT targets
Booking from Cerner Requests lists and following Trust agreed admin workflows for DNA rescheduling
Monitoring the check out status of patients at the end of clinics
Escalating any un-outcomed patients to both service managers and the management team within the Booking and Request List team
Actively meeting any KPI’s and targets set by the Booking and Request List management team
Ensuring correct use of Cerner Request lists to help monitor and manage unbooked appointments or requests to cancel or reschedule appointments
Supporting the training of all new Reception staff with support from the Receptionist Supervisors
Identifying unutilised clinic capacity and escalating this to the reception Supervisors and Booking and Request list Coordinator
Escalating lack of clinic capacity issues to management team
Providing a professional and welcoming appearance for patients at reception by adhering to the Outpatients Uniform Policy
Utilise current EPR PAS system along with any future digital solutions and service developments introduced within the department
Taking personal responsibility for keeping up to date and maintaining a competent understanding of national and Trust targets relating to the booking of outpatient appointments, including RTT, 2 Week Wait and the Trust’s Patient Access Policy
Attending additional training as required by the Booking and Request List management team. When required and as agreed by the Reception Supervisors or Bookings Manager to work outside of normal working hours; this will be only to cover and meet the needs of the department
There will be a considerable amount of liaison with all members of staff within the hospitals as well as contact with the general public, it is therefore essential that individuals adopt a courteous, friendly and professional manner at all times
Participating in mandatory training and induction programmes as well as staff appraisal and objective setting
Any other administrative duties that Senior management deem appropriate
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation:
Isales Academy Limited
Your training course:
Business Administrator
Equal to Level 3 (A level)
Training Outcome:Possible opportunities may be available within the NHS Trust upon successful completion of the apprenticeship.Employer Description:The NHS Trust are surrounded by talented, committed and compassionate colleagues who strive every day to provide excellent care to the patients we serve.Working Hours :Monday to Friday, 08:30 to 17:00 x 5 days.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Primary Duties and responsibilities:
The Receptionist is responsible for providing general office administrative duties, answering first line customer queries and providing an excellent customer focused service, in a result driven environment.
Greet and welcome customer and visitors in a friendly and professional manner.
Be the Customer Service Champion for the office.
Responds to emails and general enquiries promptly.
Handle incoming and outgoing post and deliveries.
Provide basic administrative support (e.g.: data entry, filing, photocopying).
Maintain staff and visitor logs and issue passes where applicable.
Basic facilities management, including refreshment, replenishment and stationary orders.
Administration of Petty Cash and assist with associated payments following all processes and procedures for distributing, and managing petty cash; ensures the weekly petty cash audit is completed, and that all records are stored correctly in line with organisational policy.
Any other ad hoc duties in line with delivery program requirements.
Training:
You will achieve the Level 2 Customer Service Practitioner Apprenticeship Standard.
There will be workshops to attend via Teams.
You will have a mentor for one to one teaching and learning.
In-house training will be given to support specifics of the role.
Training Outcome:There will be ongoing opportunities for career development and training upon completion of the apprenticeship for the right candidate. Employer Description:About Palladium - Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value. We work with governments, businesses, and investors to solve the world's most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries and a global network of over 35,000 experts, we help improve economies, societies and, most importantly, people's lives.
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.
Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
Project Overview and Role:
The Restart programme offers enhanced support to Universal Credit claimants who have been out of work for at least 6 months to find jobs in their local area. Starting at the end of June 2021, it will benefit more than 1 million Universal Credit claimants who are expected to look for and be available for work but have no sustained earnings. The scheme will provide up to 12 months of tailored support for each participant. Palladium will work with employers, local government, and other partners to deliver tailored support for individuals.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
We are looking for a Trainee or Qualified Dental Nurse to support the dental team in delivering high-quality patient care within a clinical setting.
Responsibilities include assisting the dentist during procedures, preparing and sterilising instruments, maintaining accurate patient records, and ensuring the surgery is clean and compliant with health and safety regulations.
A trainee dental nurse is expected to work towards a recognised qualification while gaining practical experience.
Customer service
Demonstrates good telephone and face to face communications with patients and colleagues, interacts with patients to a high standard.
Listens to the patient without interrupting, good tone to voice, friendly and professional attitude, good eye contact, shows empathy, professional body language.
Ensure on patient leaving the treatment room they have an understanding of treatments/plan.
Demonstrates care and welfare of all patients.
Clinical duties
Ensure all clinical areas and all equipment and instruments clean, tidy and sterile according to the Practices health and safety, infection control procedures and manufacturers instructions.
Ensure all equipment and machinery used in accordance with manufacturers recommendations, ensuring all maintained regularly and in good working order.
Demonstrates professional chairside assistance, ensuring the correct equipment is available.
Ensure all substances handled in accordance with health and safety policies.
Ensure familiar and complies with all health and safety rules and guidance, including PPE, COSHH, mercury handling, infection control, waste disposal.
Ensure all equipment is stored in the correct place.
Ensure all equipment is accounted for at the end of each treatment/day.
Develop and file radiographs as directed.
Ensure adequate stocks of materials and other items within the surgery at all times.
Ensure all Decon undertaken on a daily basis, in line with Hardhorn Dental Practice Standards.
Administration duties.
Ensure accurately complete patient clinical records as directed.
Ensure initial patient check in with PR form signed by patient and completed correctly.
Demonstrate completion of laboratory request forms, keep records of work sent, received and fitted.
Ensure computer/written records are accurately maintained and securely stored.
Demonstrate and ensure logbooks are correctly filled out daily and signed and checked by Practice Manager weekly.
Liaise with reception to ensure smooth patient communications and transfer of records.
Liaise with Head Nurse/Practice Manager when ordering new stock supplies when required.
Other duties
To undertake Reception duties to Hardhorn Dental practice Receptionist Standards.
Ensure knowledge and understanding of all the practice products, enabling a confident marketing to patients.
To undergo training as may be required and identified to develop skills and abilities.
Attend refresher and update training for medical emergencies and CPR.
Attend and participate in Practice team meetings.
Demonstrate Hardhorn Dental Practice Standards of behaviour.
Ensure reception area, waiting room. Kitchen and toilets are clean and tidy and have appropriate cleansing materials.
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in dental nursing whilst gaining valuable experience in a dental practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified dental nurse, and as such, you can continue building up skills that will always be in-demand. You could progress to acquire specialist qualifications in areas such as sedation, dental radiography, and oral health education. You may take on more responsibilities as a trainer for other dental nurses or move into a management role within your dental practice. You might decide to apply for a course to qualify as a dental hygienist or therapist.Employer Description:Hardhorn Dental is a well-established practice on the Fylde Coast. Located in the heart of Poulton-le-Fylde our ambition is to provide the highest quality dental care possible. Whilst providing general dental services to the local community, we also offer advanced treatment options including Cosmetic tooth alignment, Dental Implants, Facial Aesthetics and Root Canal treatments on referral from other local dental practitioners.Working Hours :Monday to Thursday, 8.30am - 6.00pm.
Friday, 8.30am - 3.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
