Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers that their hearing aids / glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Functional Skills English and maths if required
Blended on/off the job training and location to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed. Full time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard qualification
Functional Skills in maths and English (if required)
Blended on/off the job training and location to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed. Full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Duties will include, but not be limited to:
Consultation
Shampoo, condition and treat the hair and scalp
Cut hair using a range of techniques to create a variety of looks
Style and finish hair using a range of techniques to create a variety of looks
Colour and lighten hair using a range of techniques
Perming hair
Receptionist skills
Helping stylist
General good house keeping
Training:
The Apprentice will work towards their Apprenticeship Standard in hairdressing level 2
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course.
This is a Day Release programme which means you will attend Lincoln/Newark College, 1 day per week, term time only
This will fall within your contracted working hours
Training Outcome:
Potential for full-time employment on successful completion of the Apprenticeship
Employer Description:Nicola's Hair Salon is a unisex salon, where excellent Hair and Gel Nail services are provided in a relaxing atmosphere.Working Hours :Monday to Saturday, exact shifts to be confirmed, and one day at college.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
An opportunity has arisen for a Dental Nurse (Experienced / Trainee) to join a well-established dental practice providing high-quality patient care within a supportive clinical environment.
As a Dental Nurse, you will support clinical teams by delivering high standards of chairside assistance and patient care. This role offers a salary of up to £13 per hour for 40 hours work week and benefits.
Requirements:
* Previously worked as a Dental Nurse, Dental Receptionist, Trainee Dental Nurse or in a similar role.
* Have prior experience in dental setting.
* Strong understanding of clinical procedures and patient care
* A professional, reliable and team-focused approach
What's on offer
* Competitive Salary
* Support with post-qualification development
* GDC annual retention fee covered
* Indemnity insurance provided
* Ongoing CPD support
* Birthday leave
* Additional holiday with long service
* Staff discount scheme
This is a great opportunity to join a supportive dental organisation offering flexibility, development and long-term stability.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Automotive Customer Advisor Trafford Park, Manchester
I am looking for a motivated and organised Bodyshop Customer Advisor to be the first point of contact for their customers. In this role, youll help keep our busy repair centre running smoothly and ensure every customer receives the high level of service they expect.
What youll be doing:
- Managing all bodywork administration and receptionist duties
- Booking and overseeing the courtesy car diary
- Coordinating the recovery drivers diary
- Handling customer call-backs and enquiries
- Maintaining up-to-date knowledge of bodyshop procedures and clearly communicating these to customers
What were looking for:
- Experience in a busy accident repair centre, ideally with Autoflow experience
- Excellent organisational and administration skills
- Great communication skills and a positive, enthusiastic approach
- A strong attention to detail and focus on quality
Benefits
- Salary Circa £30,000
- Bonus available
- MondayThursday: 8:30am 5:30pm
- Friday: 8:30am 4:15pm
- No weekend work
Join a trusted, family-run accident repair centre with a reputation for excellence! My client, who have been established since the early 90s, is a North West-based, independent, family-run business that works alongside the UKs leading manufacturers, insurers, and fleets. They pride themselves on quality workmanship, manufacturer approvals, and preferred insurer status all delivered with a friendly, supportive team culture.
If youre an organised, people-focused individual who enjoys working in a fast-paced environment, wed love to hear from you!
To apply, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Bodyshop Advisor £30,000 Bodyshop Manchester
Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor....Read more...
A new opportunity has become available for a Dental Nurse / Receptionist to join a well established, fully PVT practice located in Potters Bar, Hertfordshire.Start date – As soon as possible.This role is to work Tuesdays, Thursdays, Fridays and Saturdays.Working hours are 08:30 – 17:30 each day with 1 hour for lunch.Consisting of 2 surgeries, they are fully equipped and computerised using Software of Excellence. Digital X-rays, iTero Scanners, Laser Machines, ISSTEM Implant systems on site.Experience Required:The practice are ideally looking for somebody who is GDC registered, however could consider a Trainee Dental Nurse with minimum 12 months experience in UK practice. Candidates must be comfortable and happy with both Nursing and Reception duties.Salary:Between £15 - £17 per hour, dependent on experience.Benefits:- After 3 months of service – Birthday off, 1 Dental Check Up & Hygiene session per year.- CPD Costs paid.- Annual GDC costs paidNo free parking on site. There is a Pay and Display car park within 1 minute walk of the practice (£7-8 for full day use).Overground station Potters Bar within 10-15 minutes walk of the practice.....Read more...
An opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the main liaison between customers and the workshop, ensuring service is managed efficiently and customers remain informed throughout the process.
This full-time permanent role offers basic salary range of £28,000 - £32,000 plus bonus of up to £4,000 (OTE £36,000).
You will be responsible for
? Acting as the primary point of contact for customers throughout the service journey
? Preparing jobs thoroughly to ensure vehicle concerns and service requirements are recorded accurately
? Advising customers of any outstanding recalls and arranging the necessary work
? Confirming the repair category such as retail, fleet or warranty before work begins
? Providing regular updates on vehicle progress while it is in the workshop
? Preparing costings for completed work and producing accurate invoices
? Processing walk-in bookings and managing service appointments
? Monitoring expected completion times and informing customers of any delays
? Maintaining accurate vehicle service histories and documentation
? Ensuring invoices and related records are stored correctly
? Ordering parts once approval for work has been received
What we are looking for
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
? Background in a customer service role.
? Proven experience in an automotive service environment, ideally HGV or light commercial vehicles.
? High level of attention to detail and accuracy when handling service documentation
? Strong problem-solving ability and practical technical awareness
? Working knowledge of Microsoft Office, including intermediate Excel skills
? Ability to analyse information such as workshop data and costing details
? Fluent written and spoken English
....Read more...
An opportunity has arisen for a Dental Nurse (Experienced / Trainee) to join a well-established dental practice providing high-quality patient care within a supportive clinical environment.
As a Dental Nurse, you will support clinical teams by delivering high standards of chairside assistance and patient care. This role offers a salary of up to £13 per hour for 40 hours work week and benefits.
Requirements:
? Previously worked as a Dental Nurse, Dental Receptionist, Trainee Dental Nurse or in a similar role.
? Have prior experience in dental setting.
? Strong understanding of clinical procedures and patient care
? A professional, reliable and team-focused approach
What's on offer
? Competitive Salary
? Support with post-qualification development
? GDC annual retention fee covered
? Indemnity insurance provided
? Ongoing CPD support
? Birthday leave
? Additional holiday with long service
? Staff discount scheme
This is a great opportunity to join a supportive dental organisation offering flexibility, development and long-term stability.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Looking to join a supportive organisation offering a competitive salary and the chance to make a real difference to the local community? Bring your strong reception and administration skills to a fast-paced organisation while being part of a supportive and forward-thinking team. In the Medical Receptionist role, you will:
Act as the first point of contact for customers, providing a warm and professional welcomeManage digital triage queries and supporting customers to use new online systemsHandle enquiries, appointments, orders and samples efficiently and accuratelyProvide admin support using internal software, Microsoft Outlook, Teams and Calendars dailyMaintain a calm, solution-focused approach and helping resolve issues in a positive manner
To be successful, you will need:
Strong reception and administration experience, ideally gained in a busy environment Confident IT skills with the ability to pick up systems quickly (EMIS experience highly desirable) Excellent communication skills and the ability to deal with conflict calmly and professionally A proactive, problem-solving mindset and the ability to bring positivity to challenging situations Strong organisational skills and the ability to multitask
This is a temporary role for 2–3 months initially with potential to become permanent. You'll be working 30–35 hours per week (full days Monday and Friday 8:30–5:30 with some flexibility, plus one additional full day and one half day), starting on £12.89 per hour, office-based in Conwy, with a start date early January. If you are looking for a dynamic role where you can make a genuine impact from day one, we want to hear from you.....Read more...
Service Advisor / Automotive Service Advisor / Aftersales Advisor
Dartford, South East London
Salary: £31,000 basic + uncapped OTE of £38,000+
Join a busy, high-performing dealership as an experienced Service Advisor in Dartford.
Earn £31,000 basic with uncapped OTE of £38,000+ plus bonus and benefits.
MondayFriday hours, no weekends, and real career progression.
Apply now to take the next step in your automotive career.
Key Responsibilities
- Greet customers and manage all service bookings in a professional and friendly manner
- Ensure all vehicles are processed in line with company procedures and industry standards
- Plan and manage the Service Department diary to maximise workshop efficiency and technician utilisation
- Promote aftersales services, including servicing, repairs, and parts, to drive repeat business
- Deliver outstanding customer service and achieve high customer satisfaction scores (CSI)
- Upsell additional work, services, and products to meet revenue and profitability targets
- Maintain a professional appearance and represent the business to a high standard
Requirements
- Minimum 2 years experience as a Service Advisor / Aftersales Advisor within a franchised dealership
- Strong understanding of automotive aftersales, service processes, and customer care standards
- Excellent communication and interpersonal skills
- Target-driven with a proactive and positive can-do attitude
- Highly organised with the ability to manage a busy workload
- Full UK Driving Licence (required)
About You
- Customer-focused and committed to delivering exceptional service
- Professional, presentable, and motivated to succeed
- Ambitious with a desire to progress within the motor trade
- A strong team player who thrives in a fast-paced environment
Salary & Benefits
- £31,000 basic salary
- Uncapped OTE of £38,000+
- Performance-related bonus
- Company pension
- Life insurance
Working Hours
- Monday to Friday
- 8:00am 6:00pm
Apply Now If you are an experienced Service Advisor / Automotive Service Advisor / Aftersales Advisor / Service Receptionist looking to take the next step in your automotive career, we would love to hear from you.....Read more...
This is an exciting role for an enthusiastic and able individual to train as a dental nurse. You will be completing a wide range of duties involved with assisting the dentist in the care of customers. These will include:
Chairside assistance – passing instruments to the dentist
Updating patient records as instructed by the dentist
Setting up and preparing the surgery
Maintaining high standards of cleanliness and infection control
Keeping patient information confidential
Following all workplace policies and procedures
You will also be required to perform a Receptionist service to customers, booking appointments and welcoming patients
Training:Dental Nurse GDC 2023 L3 Apprenticeship Standard.
This is a work-based qualification with weekly (Wednesday) timetabled classes.Training Outcome:Subject to a successful apprenticeship, you may be offered employment by the dental practice on a permanent basis.Employer Description:Stonemount Dental Practice in Higher Blackley, Manchester is a family orientated dental practice which was established over 50 years ago.We aim to provide you with high quality dental care in a safe and friendly environment.Our highly trained staff use the latest technologies and materials to provide you with the best dental care.We offer full range of cosmetic and general dentistry to all patients in a relaxed and homely atmosphere.Working Hours :Monday: 8.45am -5.30pm.
Tuesday: 8.45am-5.30pm.
Wednesday: College.
Thursday: 8.45am-5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
An exciting opportunity has arisen for a Dental Nurse to lead a well-established dental practice providing gentle, stress-free care for infants to teens.
As a Dental Nurse, you will be assisting the dental team in providing high-quality care to young patients, ensuring their comfort and safety during procedures.
This full-time role offers a minimum salary of £32,000 and benefits.
What We Are Looking For:
? Previously worked as a Dental Nurse, Dental Receptionist or in a similar role.
? A minimum of 2 years' dental nursing experience.
? Genuine passion for working with children and supporting their dental needs.
? Able to provide support in specialist settings, including paediatric dentistry and orthodontics..
? Strong team player with a positive, proactive attitude.
? Eagerness to learn and engage with new technologies in the field.
Whats on Offer:
? Competitive Salary
? Work in a modern, child-friendly practice designed to meet the needs of young patients.
? Comprehensive training in inhalation sedation and radiography.
? Access to advanced clinical workflows and digital systems.
? A supportive, growth-focused team environment.
This is a great opportunity for a skilled dental nurse who is passionate about working with children and seeking to develop in a specialist-led practice.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Emplo....Read more...
An exciting opportunity has arisen for a Dental Nurse to lead a well-established dental practice providing gentle, stress-free care for infants to teens.
As a Dental Nurse, you will be assisting the dental team in providing high-quality care to young patients, ensuring their comfort and safety during procedures.
This full-time role offers a minimum salary of £32,000 and benefits.
What We Are Looking For:
* Previously worked as a Dental Nurse, Dental Receptionist or in a similar role.
* A minimum of 2 years' dental nursing experience.
* Genuine passion for working with children and supporting their dental needs.
* Able to provide support in specialist settings, including paediatric dentistry and orthodontics..
* Strong team player with a positive, proactive attitude.
* Eagerness to learn and engage with new technologies in the field.
Whats on Offer:
* Competitive Salary
* Work in a modern, child-friendly practice designed to meet the needs of young patients.
* Comprehensive training in inhalation sedation and radiography.
* Access to advanced clinical workflows and digital systems.
* A supportive, growth-focused team environment.
This is a great opportunity for a skilled dental nurse who is passionate about working with children and seeking to develop in a specialist-led practice.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
As a Hairdressing Apprentice, you will support the smooth running of the salon while developing your skills in a professional environment.
Key responsibilities include:
Salon Floor Support:
Sweeping, cleaning, and maintaining a tidy and organised workspace
Client Greeting:
Welcoming clients warmly and ensuring they feel comfortable on arrival
Refreshments:
Preparing and serving drinks such as tea, coffee, and other non‑alcoholic refreshments as requested
Telephone Duties:
Answering calls and taking accurate messages or detailed information when the receptionist is unavailable
General Cleaning:
Carrying out all required cleaning tasks across salon, staff, and storage areas to maintain high hygiene standards
This role is ideal for someone enthusiastic, reliable, and eager to begin their career in hairdressing with hands‑on experience in a busy salon.Training:Hairdressing Professional Level 2.
Attendance at Milton Keynes College Support from the employer for your learning, development and personal growth.Training Outcome:A permanent position may be on offer upon successful completion of the apprenticeship.Employer Description:Our mission: That absolutely every person who passes through our doors gets a truly exceptional level of service and experience. Feel our vibe the moment you arrive. From the warm greeting at our gorgeous reception (including hellos from our salon dogs, Margot & Maisie), through to the exceptional service from all our talented stylists. You won’t forget your time here. Our top priority is to build a long-lasting relationship of trust, honesty, and integrity with every guest. And, although we offer the ultimate hairdressing experience through our award-winning expertise, we also imbue everything we do with wellbeing and fun. We believe, if you feel good, your hair will reflect that. That’s our vision. It runs through everything we do, from how we create our services to how we designed our salon. So step inside!Working Hours :Opening hours:
8.45am to 6pm Monday, Tuesday, Thursday and Friday
10am - 9pm Wednesday
8am - 2.45pm SaturdaySkills: Communication,Attention to detail,Organisation,Customer care,Problem solving,Presentation,Teamwork,Creative,Non‑judgemental....Read more...
To provide administrative support and services to all members of the practice team
To ensure administrative, clerical and reception duties in the practice are carried out within the practices guidelines and policies
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
To work with the Practice Manager and Senior Receptionist to ensure reception is covered at all times and maintain its smooth running following all practice procedures and protocols
To have a thorough knowledge of all Practice procedures
To work in accordance of written protocols
Photocopy as requested
Assist Admin Colleagues in all administration tasks following relevant training
Receiving patients consulting with members of practice team
Process appointment requests for today / future appointments from patients by telephone and in person
Deal with visits requests and messages
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy
The post-holder will support the equality, diversity and rights of patients, carers and colleagues
Training:You will attend day release at North Lindsey College where you will receive training from our dedicated Business tutors and assessors. You will also be mentored in the workplace.Training Outcome:You may be considered for a permanent position on successful completion of the apprenticeship, however this is not guaranteed.Employer Description:We are a three doctor practice conveniently situated on Ashby Road (with a branch surgery held in the Ironstone Centre on West Street). Drs Tandon, Gandhi and Kamath practise in partnership.
We are also a Training Practice, which means we are responsible for the training of qualified doctors who wish to become general practitioners.
Over the last few years the building has seen several changes to accommodate our growing list size and provides comfortable and pleasant surroundings.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
Develop competence across a wide range of dental chair side support procedures
Develop knowledge of a wide range of practical treatment procedures and the relevant support necessary to ensure effective outcomes
Develop competence in the manipulation and application of dental materials across a wide range of dental treatment procedures
Develop and demonstrate competence in decontamination and sterilisation of medical and dental devices within clinical and non-clinical environments, ensuring appropriate records are completed
Be responsible as part of the clinical team for care of the patient from arrival to completion of treatment
Other duties as necessary for the efficient operation of the practice (including the duties and tasks of a receptionist as and when required)
Undergo training as may be required to develop skills and abilities
Attend refresher and update training for medical emergencies and CPR
Act in accordance with the practice rules and code of conduct
Recording of treatment including charting from the Dentist’s instructions and other associated clerical work
Preparation of filling materials, impression materials, instruments and equipment
Cleaning away used instruments and materials and keeping the surgery clean and tidy
First aid treatments for collapse e.g coronary attack, fainting, bleeding tooth socket, epilepsy, etc.
Triage of patients attending for emergency treatment
Providing patients with pre and post-operative instructions and information prior to safely discharging the patient following, for example, minor oral surgery and ensuring the instructions are understood
Care and minor maintenance of equipment such as high-speed drills
Maintaining stock levels in surgery and checking expiry dates. Re-ordering stocks when required
Training:
Level 3 Dental Nurse Apprenticeship Standard
1 day per week training in Newcastle
Training Outcome:
Depending on applicant’s keenness to learn
Prospects in Oral Hygiene NVQ level 4, Dental Hygiene and Dental Therapy
Employer Description:A dedicated dental practice providing you and your family with the very best dental care in a compassionate and caring environment.Working Hours :Working Monday – Friday shifts to be arranged.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Recruitment – support the Talent and Engagement Partner to coordinate various recruitment tasks, including job postings, candidate screening, interview scheduling and working with recruitment agencies.
Onboarding – support the Talent and Engagement Partner to ensure smooth integration for new starters and coordination of relevant compliance documentation.
HRIS Management – support the HR Manager to maintain accurate employee records within the system, ensuring data privacy and security, and preparing reports and understanding HR metrics
Benefits Administration – support the HR Manager to administer the various benefit and reward processes, including benefits enrolment, changes, leave management and annual enrolment processes for all staff.
Employee Relations – support the HR Manager with low-risk employee relations cases, e.g.short-term sickness absences cases and support workplace investigations.
Performance Management – support the HR Development Manager to coordinate the annual review cycle through planning, distribution, tracking and data compilation.
Training Coordination – support the HR Development Manager to organise and track employee training programmes, professional development and compliance training.
HR Projects – support the team with ad-hoc special projects including policy updates, system implementations and process improvements.
Reception – reception cover when Receptionist is absent.
Training Outcome:HR Advisor (or similar).Employer Description:Rivencore Global Solutions is dedicated to advancing defence technology through innovative engineering and precision manufacturing.
We specialise in the development and production of mission-critical electronic systems and hardware. Our capabilities range from environmental awareness sensors, on-deck aircraft landing aids, and corrosion protection to ruggedised enclosures for a wide range of defence applications, including combat systems and external communications.
Working closely with global navies, shipbuilders, and defence primes, we provide durable, high-performance solutions designed to operate in the harshest environments.
Engineered for continuous operation in extreme maritime conditions, our solutions are proven in service to deliver reliability when it matters most. Trusted by our customers, Rivencore products are in service with over 50 navies worldwide, enhancing operational efficiency and safety at sea.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Duties to include:
Welcoming patients and visitors, in person, in a friendly and helpful manner
Provide administrative support to clinical team members
Entering information into patients' records by computer
Ensuring correspondence, reports and results are filed promptly
Undertaking a range of administrative duties including processing mail, word processing, photocopying, scanning and uploading documents
To maintain a thorough knowledge of all practice procedures
Participate fully as a team member, sharing knowledge and information
Taking responsibility for maintaining one's own personal development
Maintaining confidentiality relating to patients, staff, visitors and practice business
Confident using technology
The ability to troubleshoot problems with printers, keyboards, phones and screens
Builds and maintains positive relationships within the team
Dealing with patients face-to-face on the front reception desk and over the telephone
Training:Apprentices will be allocated a Trainer Assessor, and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice. The apprentice will spend 20% of their working hours in off-the-job activities and training. On-the-job and off-the-job training will be delivered in the workplace.Training Outcome:Excellent career progression at the end of the apprenticeship such as working as a Reception Team member, prescriptions clerk, Administrator, Clinical Coder.Employer Description:Bushloe Surgery is a GP general practice and NHS primary care centre located at Two Steeples Medical Centre, Abington Close, Wigston, Leicestershire. It provides a wide range of healthcare services to the local community, offering general medical support and routine care for registered patients.
We are a busy practice with approximately 13500 patients, 44
employees and 5 Partners. As a teaching practice, we support
medical and nursing students as well as Doctors completing their
General Practice training.
Our purpose built building is large and welcoming with a dedicated
admin staff area. The successful applicant will be fully supported by
an experienced team in all aspects of the Administration and
Receptionist role.Working Hours :8 am start. An hour for lunch. Finish time will vary, but will be no later than 6.30 pm.Skills: Administrative skills,Attention to detail,Customer care skills,Initiative,IT skills,Organisation skills,Patience,Team working....Read more...
An opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the main liaison between customers and the workshop, ensuring service is managed efficiently and customers remain informed throughout the process.
This full-time permanent role offers basic salary range of £28,000 - £32,000 plus bonus of up to £4,000 (OTE £36,000).
You will be responsible for
* Acting as the primary point of contact for customers throughout the service journey
* Preparing jobs thoroughly to ensure vehicle concerns and service requirements are recorded accurately
* Advising customers of any outstanding recalls and arranging the necessary work
* Confirming the repair category such as retail, fleet or warranty before work begins
* Providing regular updates on vehicle progress while it is in the workshop
* Preparing costings for completed work and producing accurate invoices
* Processing walk-in bookings and managing service appointments
* Monitoring expected completion times and informing customers of any delays
* Maintaining accurate vehicle service histories and documentation
* Ensuring invoices and related records are stored correctly
* Ordering parts once approval for work has been received
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Background in a customer service role.
* Proven experience in an automotive service environment, ideally HGV or light commercial vehicles.
* High level of attention to detail and accuracy when handling service documentation
* Strong problem-solving ability and practical technical awareness
* Working knowledge of Microsoft Office, including intermediate Excel skills
* Ability to analyse information such as workshop data and costing details
* Fluent written and spoken English
Shifts:
* Weekly Hours: 44.5 hours
* Weekdays (Monday - Friday):* 7:00 AM - 4:00 PM
* 8:00 AM - 5:00 PM
* 9:00 AM - 6:00 PM
* Saturday: Every 3rd Saturday, 8:00 AM - 12:00 PM
What's on offer
* Competitive Salary
* 30 days annual leave including bank holidays.
* Additional leave based on service milestones.
* Employer pension scheme and various employee benefits.
* Personal accident cover
* Free Class IV MOT
* Mental Health Support
* Corporate uniform provided.
* Paternity pay - receive full pay for 2 weeks
* EV salary sacrifice scheme
* Cycle-to-work options
* Onsite Parking
* Earn a £1,500 Referral Bonus
* Paid Saturday shifts at enhanced rates.
* Multi-manufacturer training programmes and career development opportunities.
* Working within a supportive, family-oriented organisation.
This is an excellent opportunity for a Service Advisor to join a respected organisation and develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Main Responsibilities:
Perform Receptionist duties throughout the school day: acting as first point of reference for, receiving callers, children, parents, visitors and telephone enquiries
Offer helpful, friendly, approachable and professional service at all times and take appropriate action, resolving minor matters, referring more serious matters to appropriate member of staff
Provide confidential secretarial service to all relevant staff members, to include preparation, production, distribution and monitoring where necessary of correspondence, maintain general and confidential filing systems
To distribute all correspondence to parents and other external stakeholders by email, text and post
To prepare, design and produce the academy newsletters including photocopying, distribution and collating feedback
Adhere to school procedures and ensure that staff receive messages promptly and accurately
To provide information to whole school upon request
Comply with policies and procedures covering child protection, health, safety and security
Contribute to safeguarding the welfare of children in the academy
Maintain the security of property in a way that is consistent with procedures and legal requirements, reporting any concerns about safety and security to the appropriate staff
Maintain the visitor's logbook and ensure all visitors and contractors can be identified by wearing clearly visible badges
Regularly review own practice, set personal targets and take responsibility for own personal development
Take responsibility for your work, encourage and accept feedback from your colleagues and your line manager and respond to or adapt to change as required
Take an active part in the Performance Management process with your line manager, sharing your success stories as well as your challenges
Continue to learn and develop as a professional, completing induction, attending relevant training to update knowledge and skills, enhancing qualifications
Appreciate, respect and support the role of other professionals
Produce and collate all pupils dinner choice registers daily
Produce and collate end of day bus lists for staff
Maintain high standards when managing confidential information, complying with the school’s data protection procedures and legal requirements at all times under the direction of the Data manager
Follow school attendance procedures under the direction of the Office manager
Produce attendance and dinner registers daily
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training:Business Administrator Level 3.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:We are a group of 6 schools. On 1st May 2012 Oakwood High School changed status to become an academy operating within a single academy trust (SAT) and changed its name to Oakwood Academy. We were inspected by Ofsted in July 2013 and were judged to be outstanding in all areas. In July 2015 we converted to a multi academy trust (MAT) as we felt strongly that single academies needed to work in collaboration with other schools. The Trust is called Kings Academy Trust.Working Hours :Monday - Thursday 8am - 4pm, Friday 8am - 2:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Confidential,Professional,Hardworking,Work with sensitivity,Work with discretion....Read more...
