An opportunity has arisen for a Dental Receptionist / Medical receptionist to join a well-established dental practice, delivering high-quality patient care in a supportive and professional clinical environment.
As a Dental Receptionist / Medical receptionist, you will be the first point of contact for patients, ensuring a smooth and professional front-of-house experience.
This full-time role offers a salary of up to £12.21 and benefits. Full training will be provided.
We are seeking two candidates, 1 in Melton Mowbray and 1 in Oakham.
What we are looking for:
* Previously worked as receptionist or in a customer-facing role.
* Experience within a healthcare, Clinics, Hosital, dental or similar setting is beneficial.
* Confident and courteous telephone manner
* Ability to work effectively in a fast-paced practice environment
* Strong organisational skills with the ability to prioritise tasks
* IT literate with the confidence to learn new systems quickly
Shift:
* 40 hours per week
* Monday to Friday, 11am - 8pm
What's on offer:
* Competitive Salary
* Company pension scheme
* Staff discount
* Additional leave
* Team social events
* On-site parking
This is a great opportunity to join a supportive dental organisation offering flexibility, development and long-term stability.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Similar titles: medical receptionist, dental receptionist, practice administrator, practice receptionist, dental administrator, clinic receptionist, clinic administrator, receptionist, administrator, front desk
....Read more...
An opportunity has arisen for a Dental Receptionist / Medical receptionist to join a well-established dental practice, delivering high-quality patient care in a supportive and professional clinical environment.
As a Dental Receptionist / Medical receptionist, you will be the first point of contact for patients, ensuring a smooth and professional front-of-house experience.
This full-time role offers a salary of up to £12.21 and benefits. Full training will be provided.
We are seeking two candidates, 1 in Melton Mowbray and 1 in Oakham.
What we are looking for:
* Previously worked as receptionist or in a customer-facing role.
* Experience within a healthcare, Clinics, Hosital, dental or similar setting is beneficial.
* Confident and courteous telephone manner
* Ability to work effectively in a fast-paced practice environment
* Strong organisational skills with the ability to prioritise tasks
* IT literate with the confidence to learn new systems quickly
Shift:
* 40 hours per week
* Monday to Friday, 11am - 8pm
What's on offer:
* Competitive Salary
* Company pension scheme
* Staff discount
* Additional leave
* Team social events
* On-site parking
This is a great opportunity to join a supportive dental organisation offering flexibility, development and long-term stability.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Similar titles: medical receptionist, dental receptionist, practice administrator, practice receptionist, dental administrator, clinic receptionist, clinic administrator, receptionist, administrator, front desk
....Read more...
An opportunity has arisen for a Dental Receptionist / Medical receptionist to join a well-established dental practice, delivering high-quality patient care in a supportive and professional clinical environment.
As a Dental Receptionist / Medical receptionist, you will be the first point of contact for patients, ensuring a smooth and professional front-of-house experience.
This full-time role offers a salary of up to £12.21 and benefits. Full training will be provided.
We are seeking two candidates, 1 in Melton Mowbray and 1 in Oakham.
What we are looking for:
? Previously worked as receptionist or in a customer-facing role.
? Experience within a healthcare, Clinics, Hosital, dental or similar setting is beneficial.
? Confident and courteous telephone manner
? Ability to work effectively in a fast-paced practice environment
? Strong organisational skills with the ability to prioritise tasks
? IT literate with the confidence to learn new systems quickly
Shift:
? 40 hours per week
? Monday to Friday, 11am - 8pm
What's on offer:
? Competitive Salary
? Company pension scheme
? Staff discount
? Additional leave
? Team social events
? On-site parking
This is a great opportunity to join a supportive dental organisation offering flexibility, development and long-term stability.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment....Read more...
An opportunity has arisen for a Dental Receptionist / Medical receptionist to join a well-established dental practice, delivering high-quality patient care in a supportive and professional clinical environment.
As a Dental Receptionist / Medical receptionist, you will be the first point of contact for patients, ensuring a smooth and professional front-of-house experience.
This full-time role offers a salary of up to £12.21 and benefits. Full training will be provided.
We are seeking two candidates, 1 in Melton Mowbray and 1 in Oakham.
What we are looking for:
? Previously worked as receptionist or in a customer-facing role.
? Experience within a healthcare, Clinics, Hosital, dental or similar setting is beneficial.
? Confident and courteous telephone manner
? Ability to work effectively in a fast-paced practice environment
? Strong organisational skills with the ability to prioritise tasks
? IT literate with the confidence to learn new systems quickly
Shift:
? 40 hours per week
? Monday to Friday, 11am - 8pm
What's on offer:
? Competitive Salary
? Company pension scheme
? Staff discount
? Additional leave
? Team social events
? On-site parking
This is a great opportunity to join a supportive dental organisation offering flexibility, development and long-term stability.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment....Read more...
Attendance Officer/ReceptionistStart Date: ASAPLocation: HounslowFull/Part-time: Part-time (8:00am – 2:00pm, Monday – Friday)Salary: Negotiable depending on experience
We are seeking a friendly, organised and proactive Attendance Officer/Receptionist to join a thriving three-form-entry primary school in Hounslow, starting ASAP. This Attendance Officer/Receptionist opportunity is ideal for someone who enjoys being the welcoming face of a school while playing a vital role in supporting pupil attendance and engagement.
About the role/school
As an Attendance Officer/Receptionist, you will be working within a warm, inclusive school environment where diversity is celebrated and every family feels heard. The school supports a richly varied pupil body, with strong provision for pupils with additional needs including language, communication, behavioural, emotional and social challenges, and places great emphasis on both academic progress and whole-child development.The school’s inclusive ethos has been formally recognised with an Inclusive School Award, highlighting its compassionate culture and commitment to nurturing pupils’ emotional wellbeing alongside their learning. Ofsted has rated the school “Good,” recognising the strength of its teaching, support and leadership.
Job Responsibilities
In this Attendance Officer/Receptionist role, your responsibilities will include:
Monitoring and tracking pupil attendance and punctuality
Liaising with parents and carers regarding attendance matters
Managing front-of-house reception duties and visitor sign-in
Answering telephone and email enquiries in a professional manner
Supporting the wider administrative needs of the school office
Qualifications/Experience
To be considered for this Attendance Officer/Receptionist position, you will need:
Previous experience as an Attendance Officer in a school
Strong communication and organisational skills
Enhanced DBS Certificate with the Update Service
Right to work in the UK
This is a rewarding Attendance Officer/Receptionist opportunity for someone looking to make a positive impact within a supportive and community-focused primary school.
Next steps
If this Attendance Officer/Receptionist position sounds of interest, or you would like to find out more information, please contact Carly at Teach Plus on
Alternatively, please click ‘apply’ and we will get back to you as soon as possible.Teach Plus is a 5-star, Google-rated, London-based education recruitment agency, and we regularly support schools in securing excellent candidates for roles such as Attendance Officer/Receptionist. Our passion is providing an outstanding candidate experience, with ongoing assistance and career support in education.With over 17 years’ experience working in education, we have strong, long-lasting relationships with primary schools across London and can offer short-term, long-term, permanent and daily supply opportunities—so don’t miss out on this Attendance Officer/Receptionist role and apply today.
....Read more...
An exciting opportunity has arisen for a Dental Receptionist to join a well-established, mixed NHS and private dental practice, renowned for its dedication to providing high-quality patient care in a welcoming and professional environment.
As a Dental Receptionist, you will be the first point of contact for patients, ensuring smooth front office operations and supporting a high-performing team.
This is a full-time role offering salary range of £15 - £17 per hour and benefits.
You will be responsible for:
? Welcoming patients and managing appointments efficiently
? Handling patient enquiries with professionalism and empathy
? Maintaining accurate records using dental practice software
? Supporting the team to ensure seamless daily operations
What we are looking for:
? Previously worked as a Dental Receptionist, Dental Nurse or in a similar role.
? Have at least 2 years of experience, ideally in a mixed NHS and private setting
? Must be skilled in using Software of Excellence dental software
? Strong organisational skills and the ability to manage multiple tasks
Shift:
? Monday, Wednesday, Thursday: 08:45 - 18:00
? Tuesday: 08:45 - 19:00
? Friday: 08:15 - 16:00
This is an excellent opportunity for a skilled Dental Receptionist to join a respected practice.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment....Read more...
An exciting opportunity has arisen for a Dental Receptionist to join a well-established, mixed NHS and private dental practice, renowned for its dedication to providing high-quality patient care in a welcoming and professional environment.
As a Dental Receptionist, you will be the first point of contact for patients, ensuring smooth front office operations and supporting a high-performing team.
This is a full-time role offering salary range of £15 - £17 per hour and benefits.
You will be responsible for:
* Welcoming patients and managing appointments efficiently
* Handling patient enquiries with professionalism and empathy
* Maintaining accurate records using dental practice software
* Supporting the team to ensure seamless daily operations
What we are looking for:
* Previously worked as a Dental Receptionist, Dental Nurse or in a similar role.
* Have at least 2 years of experience, ideally in a mixed NHS and private setting
* Must be skilled in using Software of Excellence dental software
* Strong organisational skills and the ability to manage multiple tasks
Shift:
* Monday, Wednesday, Thursday: 08:45 - 18:00
* Tuesday: 08:45 - 19:00
* Friday: 08:15 - 16:00
This is an excellent opportunity for a skilled Dental Receptionist to join a respected practice.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
We are looking for an experienced Receptionist on a full time temporary basis for a period of five weeks starting on Monday 23rd February. Based in Banbury working at a local school you will be providing front of house support to students’ staff and visitors with an hourly rate of £13.23 an hour paid weekly, a week in arrears.
Key Responsibilities for the Receptionist:
Be first point of contact for visitors, students and staff
Manage incoming calls, emails
Maintain sign in procedures
Provide general information about the school, direct queries to the appropriate staff member
Management of school gates
Support with all administration, filing, data entry, mail distribution
Maintain and update student database
Support staff with scheduling meetings, document preparation, school events
Manage front of house area
Responsible for all incoming and outgoing mail, taking deliveries
Manage student locker system, lost property and spare uniform supplies
Key Skills Required for the Receptionist:
Reception or front of house experience
An enhanced DBS check
Customer service experience in a customer facing role
Strong administration skills
High levels of accuracy and attention to detail
Confident communicator
Adaptable in a changing environment
Able to work under pressure
What’s in it for you?
£13.23 an hour full time 8.00 am to 4.00 pm 37.5 hours a week
Paid weekly, pay a week in arrears
Five week assignment with the possibility to extend
....Read more...
A new opportunity has become available for a Dental Receptionist to join an established, fully PVT, independent practice located in Potters Bar, Hertfordshire. Start date - As soon as possible.This role is to work part time, Tuesdays, Thursdays and Fridays. Working hours will be 08:30 – 17:30 each day with 1 hour for lunch. Consisting of 2 surgeries, they are fully equipped and computerised using Software of Excellence. Digital X-rays, iTero Scanners, Laser Machines, ISSTEM Implant systems on site. Experience required- Must have previous Medical/Health/Dental Receptionist experience. Salary - £14 - £15.50 per hour – Dependent on experience. Benefits- After 3 months of service – Birthday off, 1 Dental Check Up & Hygiene session per year.- CPD Costs paid. - Annual GDC costs paid (if GDC registered)No free parking on site. There is a Pay and Display car park within 1 minute walk of the practice (£7-8 for full day use).Overground station Potters Bar within 10-15 minutes walk of the practice.....Read more...
A new opportunity has become available for a Dental Receptionist to join an established practice located in St Albans, Hertfordshire.Start date – As soon as possible.This role is to work full time, working days/hours as below…
Monday: 10:30 – 19:30 (Decon)• Tuesday: 10:00 – 18:30• Thursday: 08:00 – 16:00• Friday: 08:00 – 15:00• Saturday: 08:30 – 13:00 (Every)
About the role:
Front desk reception duties – greeting patients, managing appointments, and handling phone and email enquiries• Assisting with administrative tasks to ensure the smooth day-to-day running of the practice• Providing excellent patient care and customer service
Experience & Skills:
Previous experience as a dental receptionist or dental nurse desirable• Knowledge of dental software (e.g. Dentally / Exact) an advantage• Excellent communication and organisational skills• A positive, professional attitude
Additional Advantage:
Dental nursing experience or qualification• Candidates who live locally preferred
Salary - £13.50 per hour.In order to apply, candidates must have previous Dental experience in the UK.....Read more...
DENTAL NURSE/RECEPTIONIST REQUIRED IN NEWCASTLE UNDER LYMETo work 2 days per week, Mondays & ThursdaysStarting ASAPOffering £14phWorking hours: Mondays 8:45am- 5:30pmThursdays 8:45am- 6pmAll candidates must be GDC registeredRequired to cover on reception when needed4 surgeriesSOE software in place, digital scanners, CBCT and iTero scanners on siteRoad side parking available
RECEPTIONIST REQUIRED IN BIRMINGHAMTo work Full time, minimum 1 evening per week and 1 in 3 SaturdaysIt is on a rota basisHours are 8am- 5pmTo start ASAP, notice periods will be consideredOffering £13ph+All candidates MUST have dental reception experience Practice information:7 surgeries, SOE software, fully digital, digital x-rays on site65% NHS siteParking on siteHigh profile practice, oldest established in the MidlandsThey have high profile clientele, very busy practice35 staff members
A new opportunity has become available for a Dental Nurse/Receptionist to join an established, mainly PVT practice located in Radlett, Hertfordshire.Start date – As soon as possible.This role is to work full time, Monday – Friday.Working hours are 08:15 – 17:30 each day.Consisting of 4 surgeries, they are fully equipped and computerised using Software of Excellence. Digital X-rays, OPG and iTero on site.The practice are able to consider a Trainee Nurse who is already enrolled with some UK practice experience.Salary is dependent on experience, starting from £15 per hour.Car parking available on site. Closest station is Radlett.....Read more...
Showcase your customer service skills in a new role that will offer you new challenges, working within a friendly, family fun and dedicated organisation that ensures its customers have a fantastic journey from beginning to end. In the Receptionist / Administrator job, you will be:
Handling all telephone, email and face to face enquiries and resolving any issues professionally and promptly Meeting and greeting all guests and showing around the organisation Managing paperwork, processing payments, and advising on services like insurance. Completing administrative tasks, such as drafting letters, documentation handling, bookings and updating social channels and website.Carrying out light duties, including meter reading, turning on utilities and other checks (training provided)
To be considered for the Receptionist / Administrator role you must have:
Previous reception, administration and customer service experience Strong communication and relationship building skills Complaint handling experience IT literate including Microsoft Office packages Ability to prioritise work, work to deadlines and manage a high-volume workload A team player approach with an ability to work unsupervised
This is a temporary to permanent role based near Abergele. The role offers part-time hours, 24hrs per week. Working hours are typically Tue (am), Thurs (am), Fri and Sat all day. There may be some flexibility for the right candidate but the role will always include weekend working. This role is based at their premises in Abergele and is on an hourly salary of £13.50 per hour. If you are looking to develop in your career and love a challenge, then we would love to hear from you.....Read more...
A new opportunity has become available for an experienced Dental Receptionist to join an established, mixed practice located in Esher, Surrey.Start date – February/March 2026This role is to work full time, Monday – Friday.Working hours:Monday 08:45 – 18:00Tuesday 0845 – 19:00Wednesday 08:45 – 18:00Thursday 08:45 – 18:00Friday 08:15 – 16:00Consisting of 5 surgeries, they are fully equipped and computerised using Software of Excellence. Digital X-rays and Trios Scanner on site.Salary is dependent on experience, up to £16 per hour.In order to apply, candidates must have previous Dental Practice experience.Parking available. Closest station is Hinchley Wood Station.....Read more...
As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the clinical team and practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required
Role model the Riverdale Values 'Be the Best We Can Be, Do the Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area (e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 12-month Apprenticeship, you will have obtained your Customer Service Practitioner Apprenticeship Level 2.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Friday (08:15 - 17:30)Skills: Attention to Detail,Customer Care Skills,....Read more...
As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the Clinical team and Practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years.
We’re privileged to help individuals unlock their potential and realise the value of their skills and talents.
As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them.
Upon completion of this 12-month Apprenticeship, you will have obtained your Customer Service Practitioner apprenticeship L2 Apprenticeship. Training Outcome:There is a possibility of being offered a full time role after successful completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Friday (08:45-18:00) Saturday (08:45-13:00)Skills: Administrative Skills,Attention to Detail,Patience,....Read more...
As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed.
Booking and amending appointments, answering the phone, updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently and all emails responded to.
Accurately update and protect patient information including on the patient electronic database.
Book next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointments books are kept full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the Clinical team and Practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be the Best We Can Be, Do the Right Thing & Support Each Other'.
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work back when returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the Practice Manager.
Organise stock supplies and control for reception.
Remove safely any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years.
We’re privileged to help individuals unlock their potential and realise the value of their skills and talents.
As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them.
Upon completion of this 12-month Apprenticeship, you will have obtained your Customer Service Practitioner apprenticeship L2 Apprenticeship. Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Mon (08:15-20:00) Tues,Weds,Thurs(08:15-17:30) Fri (08:15-16:15)Skills: Administrative Skills,Attention to Detail,Patience,....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers that their hearing aids / glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Functional Skills English and maths if required
Blended on/off the job training and location to be confirmed
Training Outcome:
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles
Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and Shifts to be confirmed. Full time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers that their hearing aids / glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Functional Skills English and maths if required
Blended on/off the job training and location to be confirmed
Training Outcome:
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles
Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and Shifts to be confirmed. Full time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers that their hearing aids / glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Functional Skills English and maths if required
Blended on/off the job training and location to be confirmed
Training Outcome:
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles
Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and Shifts to be confirmed. Full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training:Level 2 Customer Service Practitioner apprenticeship standard:
Functional Skills (if required)
On and off-the-job training and location to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.
Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed. Full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Monitoring the online triage system throughout the day in the hub with the oncall doctor and non clinical staff (Receptionists), work as a team
Patient contact and communication:
Answering phone calls and responding to patient queries
Explaining how the digital triage system works and helping patients submit requests on line in the practice
Reassuring patients and managing expectations about response times
Communicating outcomes to patients of triage decisions when required
Appointment and task management:
Booking appointments based on triage outcomes from the on call GP
Cancelling, rebooking, or rearranging appointments
Training:
You will attend National Business College in Huddersfield, one day per fortnight for off the job training
Training Outcome:
To develop into Receptionist or Administration role within the Practice
Employer Description:Our aim is to work in partnership with our patients and staff to provide a safe, effective, caring and responsive service for our community. Taking pride in making a positive difference in people's lives by enhancing the local services made available to them in a well-led, forward-thinking organisation.Working Hours :Monday to Friday
30 hours per week
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
A new opportunity has become available for a Dental Nurse / Receptionist to join a well established, fully PVT practice located in Potters Bar, Hertfordshire.Start date – As soon as possible.This role is to work Tuesdays, Thursdays, Fridays and Saturdays.Working hours are 08:30 – 17:30 each day with 1 hour for lunch.Consisting of 2 surgeries, they are fully equipped and computerised using Software of Excellence. Digital X-rays, iTero Scanners, Laser Machines, ISSTEM Implant systems on site.Experience Required:The practice are ideally looking for somebody who is GDC registered, however could consider a Trainee Dental Nurse with minimum 12 months experience in UK practice. Candidates must be comfortable and happy with both Nursing and Reception duties.Salary:Between £15 - £17 per hour, dependent on experience.Benefits:- After 3 months of service – Birthday off, 1 Dental Check Up & Hygiene session per year.- CPD Costs paid.- Annual GDC costs paidNo free parking on site. There is a Pay and Display car park within 1 minute walk of the practice (£7-8 for full day use).Overground station Potters Bar within 10-15 minutes walk of the practice.....Read more...
An exciting opportunity has arisen for an experienced Dental Nurse to join a well-established, mixed NHS and private dental practice, renowned for its dedication to providing high-quality patient care in a welcoming and professional environment.
As a Dental Nurse, you will support the dental team in delivering a range of treatments, assisting with patient care, and maintaining a well-organised and efficient clinic environment.
They are looking to hire two candidates:
* 1 X full-time (Monday to Friday)
* 1 X part-time, working three days a week (Tuesday, Wednesday, and Thursday).
Pay rate:
* £16-£17 per hour
Requirements:
* Previously worked as a Dental Nurse, Dental Receptionist or in a similar role.
* At least 2 years of dental nursing experience.
* Valid GDC registration.
* Skilled in using Software of Excellence.
* Right to work in the UK.
Shift days and working hours:
Full-time:
* Monday, Wednesday, Thursday: 08:45 - 18:00
* Tuesday: 08:45 - 19:00
* Friday: 08:15 - 16:00
Part-Time:
* Tuesday: 08:45 - 19:00
* Wednesday, Thursday: 08:45 - 18:00
Apply now for this excellent opportunity to take the next step in your dental nursing career within a forward-thinking practice.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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