An exciting opportunity has arisen for a part-time Dental Receptionist to join a well-established dental practice delivering high-quality patient care and fostering a positive team culture.
As a Dental Receptionist, you will support dentists during procedures, assist with patient care, and maintain a clean and safe working environment.
This is a part-time role working Monday, Tuesday (10 am - 7 pm), and Saturday (10 am - 4 pm) offering a salary range of £24,400 - £38,000 FTE and benefits. They might also consider another candidate to work Saturdays only.
They are seeking candidates who can speak Lithuanian and/ or Russian language.
What We Are Looking For
* Previously worked as a Dental Nurse, Dental Receptionist or in a similar role.
* At least 1 year of experience in dental nursing.
* Ideally have GDC registration.
* Positive, reliable, and team-oriented attitude with strong interpersonal skills.
Shift:
* Monday, Tuesday: 10 am - 7 pm
* Saturday: 10 am - 4 pm
This is a fantastic opportunity for a Dental Nurse to join a friendly and professional team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a part-time Dental Receptionist to join a well-established dental practice delivering high-quality patient care and fostering a positive team culture.
As a Dental Receptionist, you will support dentists during procedures, assist with patient care, and maintain a clean and safe working environment.
This is a part-time role working Monday, Tuesday (10 am - 7 pm), and Saturday (10 am - 4 pm) offering a salary range of £24,400 - £38,000 FTE and benefits. They might also consider another candidate to work Saturdays only.
They are seeking candidates who can speak Lithuanian and/ or Russian language.
What We Are Looking For
? Previously worked as a Dental Nurse, Dental Receptionist or in a similar role.
? At least 1 year of experience in dental nursing.
? Ideally have GDC registration.
? Positive, reliable, and team-oriented attitude with strong interpersonal skills.
Shift:
? Monday, Tuesday: 10 am - 7 pm
? Saturday: 10 am - 4 pm
This is a fantastic opportunity for a Dental Nurse to join a friendly and professional team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
A new opportunity has become available for a Dental Receptionist to join an established, mixed practice located in Reigate, Surrey. Start date - As soon as possible. This role is to work full time, 5 days per week. Main Duties:- Answering the phone in a polite and timely manor - Booking and changing appointments both in person and over the phone- Ensuring patients are booked in upon arrival and the clinicians are made aware- Dealing with incoming enquiries from patients, in person, over the phone or via email - Sending communications to patients under their chosen method- Taking payments and cashing up - General administration such as scanning and photocopying - Ensure patients records are kept up to date and stored securely - Be the first point of call for any complaints, be confident in the procedure and direct the complaints to the manager as requiredFully equipped and computerised using Dentally software. Ideally the practice are looking for somebody with Dental Receptionist / Medical experience. Salary - £13 per hour start (3 months probation) Payable parking close by to the practice. Reigate station is around 15 minute walk.....Read more...
A new opportunity has become available for a Dental Receptionist to join an established practice located in St Albans, Hertfordshire.Start date – As soon as possible.This role is to work full time, working days/hours as below…
Monday: 10:30 – 19:30 (Decon)• Tuesday: 10:00 – 18:30• Thursday: 08:00 – 16:00• Friday: 08:00 – 15:00• Saturday: 08:30 – 13:00 (Every)
About the role:
Front desk reception duties – greeting patients, managing appointments, and handling phone and email enquiries• Assisting with administrative tasks to ensure the smooth day-to-day running of the practice• Providing excellent patient care and customer service
Experience & Skills:
Previous experience as a dental receptionist or dental nurse desirable• Knowledge of dental software (e.g. Dentally / Exact) an advantage• Excellent communication and organisational skills• A positive, professional attitude
Additional Advantage:
Dental nursing experience or qualification• Candidates who live locally preferred
Salary - £13.50 per hour.In order to apply, candidates must have previous Dental experience in the UK.....Read more...
Head Receptionist North East London £29,000 Must be able to work on shifts of; 08:30-05:30, 09:00-18:00 or 10:00-19:00 We are excited to be working with a local provider of specialist services, known for its professional team and welcoming, community-focused environment. The organisation is committed to delivering high-quality, personalised care.About the role;We are looking for someone with 1-3 years reception/ office administration who is confident with face-to-face interactions. Your main responsibility will be Head of Reception, whilst offering ad-hoc support to the site Manager on administrative duties.Responsibilities;
Head of Reception greeting and checking in visitorsSupporting the Practice Manager and wider team with the smooth running of the operationsEnsure a welcoming and caring environmentResponding to queries over the phone and via email in a warm and courteous mannerEfficiently booking / re-booking / cancelling appointmentsMaintaining and updating records
Requirements:
At least 1-2 years’ experience as receptionist within a healthcare environmentStrong understanding of diary managementExcellent verbal and written communication skillsPossess strong and friendly telephone manorAbility to efficiently multitask
If you mee the requirements for this role then please submit your application. Emma@corecruitment.com....Read more...
RECEPTIONIST REQUIRED IN BIRMINGHAMTo work Full time, minimum 1 evening per week and 1 in 3 SaturdaysIt is on a rota basisHours are 8am- 5pmTo start ASAP, notice periods will be consideredOffering £13ph+Practice information:7 surgeries, SOE software, fully digital, digital x-rays on site65% NHS siteParking on siteHigh profile practice, oldest established in the MidlandsThey have high profile clientele, very busy practice35 staff members
Job Title: Reception Manager / Head ReceptionistHours: 42.5 hours per week, 5 days out of 7 daysPay: £32,000.00 per year
At Bromley Court Hotel, we are proud of our rich 200-year history and years of experience offering comfortable surroundings, superb food and personal service to all our guests, whether they are holidaymakers, business travellers, or are visiting us for a special occasion.
We are recruiting for a full-time Hotel Reception Manager / Head Receptionist. This is a permanent role to include weekends and be able to work both early and late shifts.
Key responsibilities include overseeing check-in/check-out of guests, handling inquiries and special requests, and managing a reception team. Ensuring a smooth and efficient guest experience:• Guest service: Lead and inspire the reception team to provide a warm, attentive, and seamless guest service experience.• Operations management: Manage all front desk operations, including check-in/check-out. guest inquiries and supporting reservations.• Team leadership: Schedule staff to ensure adequate coverage, especially during peak times, and oversee the reception team.• Problem-solving: Handle guest complaints and special requests, such as room service, taxi bookings, or wake-up calls.• Sales and promotion: Use sales skills to promote additional hotel services and facilities.• Reporting and analysis: Work with senior management to improve service standards through performance analysis and reporting.
Required skills and experience• Leadership: Demonstrated ability to lead and motivate a team.• Customer service: Strong focus on providing excellent guest service.• Operational knowledge: Experience in managing front desk operations, supporting reservations, and guest relations.• Technical skills: Proficiency with property management systems, booking and reservation systems is required.• Communication: Excellent communication and interpersonal skills.• Experience: A minimum of two years in a similar role is required.
Job Types: Full-time, Permanent
Benefits:• Company pension• Free parking
Work Location: Onsite
Please click ‘Apply’ to forward a copy of your CV.....Read more...
With RNN Group support, this Apprenticeship will give you an insight into John M Lewis & Co and how a successful business operates.
This role will specifically develop you into a professional Administration specialist, enabling you to become integral to the company. You will learn the skills, knowledge and behaviours to be able to:
Assist with answering incoming calls to help the business meet its target call response rate and reduce overflow to other staff
Support with incoming and outgoing post, including scanning documents to Proclaim tasks to ensure timely delivery to fee earners
Assist the finance department as and when needed
Help with archiving and retrieving files across two office sites, easing the workload on the receptionist
Provide cover during lunch periods, enabling the business to remain open
Support the receptionist with visitor & client management
Offer general administrative support to the Operations Manager and across both buildings as part of the company’s expansion
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills maths Level 2 (if required)
Functional Skills English Level 2 (if required)
Monthly Day Release online (3-hour sessions) and 10 weekly onsite reviews & observations
Training Outcome:Full-time employment and progression to higher education.Employer Description:John M Lewis & Co is a well-regarded law firm based in Derby, specialising in residential conveyancing, wills, trusts, and probate. In 2023, the firm joined the PM Law Group, a national legal services provider headquartered in Sheffield. The partnership has enabled John M Lewis & Co to retain its established name and local presence while gaining access to a broader range of legal expertise and resources.
Working Hours :Monday - Friday 9.00am to 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Confident telephone skills....Read more...
Job Title: Reception Manager / Head ReceptionistHours: 42.5 hours per week, 5 days out of 7 daysPay: £32,000.00 per year
At Bromley Court Hotel, we are proud of our rich 200-year history and years of experience offering comfortable surroundings, superb food and personal service to all our guests, whether they are holidaymakers, business travellers, or are visiting us for a special occasion.
We are recruiting for a full-time Hotel Reception Manager / Head Receptionist. This is a permanent role to include weekends and be able to work both early and late shifts.
Key responsibilities include overseeing check-in/check-out of guests, handling inquiries and special requests, and managing a reception team. Ensuring a smooth and efficient guest experience:• Guest service: Lead and inspire the reception team to provide a warm, attentive, and seamless guest service experience.• Operations management: Manage all front desk operations, including check-in/check-out. guest inquiries and supporting reservations.• Team leadership: Schedule staff to ensure adequate coverage, especially during peak times, and oversee the reception team.• Problem-solving: Handle guest complaints and special requests, such as room service, taxi bookings, or wake-up calls.• Sales and promotion: Use sales skills to promote additional hotel services and facilities.• Reporting and analysis: Work with senior management to improve service standards through performance analysis and reporting.
Required skills and experience• Leadership: Demonstrated ability to lead and motivate a team.• Customer service: Strong focus on providing excellent guest service.• Operational knowledge: Experience in managing front desk operations, supporting reservations, and guest relations.• Technical skills: Proficiency with property management systems, booking and reservation systems is required.• Communication: Excellent communication and interpersonal skills.• Experience: A minimum of two years in a similar role is required.
Job Types: Full-time, Permanent
Benefits:• Company pension• Free parking
Work Location: Onsite
Please click ‘Apply’ to forward a copy of your CV.....Read more...
DENTAL RECEPTIONIST REQUIRED IN DERBYTo work Mondays- Fridays Working hours:Mondays- 8:45am- 6:30pmTues, Weds & Thurs 8:45am- 6pmFriday- 8am-2pmEqualling 29.5 hours per weekOffering £15.50ph All candidates MUST be GDC registered to help in surgery if/when needed, also MUST have dental reception experience Consisting of 7 surgeries, they are fully equipped and computerised using Pearl software. Digital X-rays and Rotary Endo on site.As well as General Dentistry, the practice also offer Implants, Orthodontics, Cosmetic and Facial Aesthetics....Read more...
Care Home Receptionist (Bank) - Hemel Hempstead, Herts. Location: St Pauls Care Centre, Long Mimms, Hemel Hempstead, Hertfordshire, HP2 5XWJob type: Bank - zero hour contract Shifts: 8.30am - 4.30pm, covering shifts across Monday to SundayCome and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWe are looking for compassionate and caring bank Receptionists' to join our family at St Pauls Care Centre. As our front-of-house Receptionist, you will be the first point of contact for all visitors, residents, and team members. You will provide a warm Westgate welcome and be the friendly face that makes everyone feel at home from the moment they arrive.If you are passionate about making a difference and want to be part of an exciting new venture, we would love to hear from you!Why work at Westgate?
Equal pay for young workers who are paid the same as staff aged 25+Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development
About the role:
Provide a warm and professional welcome to residents, families and visitorsManage incoming calls and direct them appropriatelyHandle inquiries and provide accurate information about the care home’s servicesSchedule and coordinate appointments, tours and meetingsMaintain a clean, organised and welcoming reception areaAssist with administrative tasks such as mail sorting and data entryLiaise with staff across all departments to ensure smooth daily operations of the homeRespond promptly and effectively to emergencies or unusual situations
About you:
Previous experience in a receptionist or front-of-house role, ideally in a care home settingOutstanding interpersonal and communication skillsA polished and professional demeanourStrong organisational skills with the ability to multitask effectivelyProficiency in Microsoft Office and other relevant softwareA proactive and problem-solving approachEmpathy and understanding when engaging with elderly residents and their families
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB....Read more...
Bank Care Home Receptionist – Redbridge, LondonLocation: Chestnut Manor Care Home, 63 Cambridge Park, London, E11 2PRSalary: £12.21 per hour Shifts: 8.30am to 4.30pm, (including alternate weekends) / Shift pattern to be discussed at interviewJob Type: BankCome and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWe are looking for a compassionate and caring Receptionists to join our family at Chestnut Manor Care Home. As our front-of-house Receptionist, you will be the first point of contact for all visitors, residents, and team members. You will provide a warm Westgate welcome and be the friendly face that makes everyone feel at home from the moment they arrive.If you are passionate about making a difference and want to be part of an exciting new venture, we would love to hear from you!Why work at Westgate?
Equal pay for young workers who are paid the same as staff aged 25+Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development
About the role:
Provide a warm and professional welcome to residents, families and visitorsManage incoming calls and direct them appropriatelyHandle inquiries and provide accurate information about the care home’s servicesSchedule and coordinate appointments, tours and meetingsMaintain a clean, organised and welcoming reception areaAssist with administrative tasks such as mail sorting and data entryLiaise with staff across all departments to ensure smooth daily operations of the homeRespond promptly and effectively to emergencies or unusual situations
About you:
Previous experience in a receptionist or front-of-house role, ideally in a luxury care home settingOutstanding interpersonal and communication skillsA polished and professional demeanourStrong organisational skills with the ability to multitask effectivelyProficiency in Microsoft Office and other relevant softwareA proactive and problem-solving approachEmpathy and understanding when engaging with elderly residents and their families
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB....Read more...
RECEPTIONIST / ADMINISTRATOR MANCHESTER CITY CENTRE UPTO £26,000 + GREAT BENEFITS & CULTUREGet Recruited are working with a highly reputable and award-winning Law Firm who are on the lookout for a Receptionist / Administrator to join their busy and successful team. This is an excellent opportunity for someone who loves meeting and greeting visitors, going that extra mile to support their team, and who enjoys looking after a busy front desk. Working with a firm who recognises that their employees are their greatest asset, they have invested in their training and development programmes to provide a supportive and equally challenging environment. THE ROLE:
Manage the busy phone and email systems
Open daily post
Using the case management system to upload important documents
Administration and archiving
Copying and filling
Greeting visitors into the office, making refreshments
Answering and transferring calls
Receiving and arranging deliveries
Arranging meetings
THE PERSON:
Experienced with Microsoft and case management systems
Strong eye for detail
Organised and can work independently
THE BENEFITS:
Career progression and funded qualifications
25 days holidays
Events and award evenings
Health and wellbeing programmes
Company pension
Life insurance
Attendance bonus scheme
In house training and coaching
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
RECEPTIONIST / ADMINISTRATOR MANCHESTER CITY CENTRE UPTO £26,000 + GREAT BENEFITS & CULTUREGet Recruited are working with a highly reputable and award-winning Law Firm who are on the lookout for a Receptionist / Administrator to join their busy and successful team. This is an excellent opportunity for someone who loves meeting and greeting visitors, going that extra mile to support their team, and who enjoys looking after a busy front desk. Working with a firm who recognises that their employees are their greatest asset, they have invested in their training and development programmes to provide a supportive and equally challenging environment. THE ROLE:
Manage the busy phone and email systems
Open daily post
Using the case management system to upload important documents
Administration and archiving
Copying and filling
Greeting visitors into the office, making refreshments
Answering and transferring calls
Receiving and arranging deliveries
Arranging meetings
THE PERSON:
Experienced with Microsoft and case management systems
Strong eye for detail
Organised and can work independently
Experience working on a professional reception front desk
THE BENEFITS:
Career progression and funded qualifications
25 days holidays
Events and award evenings
Health and wellbeing programmes
Company pension
Life insurance
Attendance bonus scheme
In house training and coaching
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
RECEPTIONIST / ADMINISTRATOR MANCHESTER CITY CENTRE UPTO £26,000 + GREAT BENEFITS & CULTUREGet Recruited are working with a highly reputable and award-winning Law Firm who are on the lookout for a Receptionist / Administrator to join their busy and successful team. This is an excellent opportunity for someone who loves meeting and greeting visitors, going that extra mile to support their team, and who enjoys looking after a busy front desk. Working with a firm who recognises that their employees are their greatest asset, they have invested in their training and development programmes to provide a supportive and equally challenging environment. THE ROLE:
Manage the busy phone and email systems
Open daily post
Using the case management system to upload important documents
Administration and archiving
Copying and filling
Greeting visitors into the office, making refreshments
Answering and transferring calls
Receiving and arranging deliveries
Arranging meetings
THE PERSON:
Experienced with Microsoft and case management systems
Strong eye for detail
Organised and can work independently
Experience working on a professional reception front desk
THE BENEFITS:
Career progression and funded qualifications
25 days holidays
Events and award evenings
Health and wellbeing programmes
Company pension
Life insurance
Attendance bonus scheme
In house training and coaching
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
As a dental receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed.
Booking and amending appointments, answering the phone, updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently and all emails responded to.
Accurately update and protect patient information including on the patient electronic database.
Book next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointments books are kept full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the Clinical team and practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work back when returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the Practice Manager.
Organise stock supplies and control for reception.
Remove safely any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose and in turn help organisations and wider industry meet the challenges of a changing operating environment.
On completion of this 12-month apprenticeship, you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Friday (08:30-17:30).Skills: Communication skills,IT skills,Attention to detail....Read more...
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the Clinical team and Practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area (e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:
Possibility of a full time role after the completion of the Apprenticeship
Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday (08:15-20:00) Tuesday,Wednesday,Thursday (08:15-17:30) Friday (08:15-16:15)Skills: Communication skills,IT skills,Attention to detail....Read more...
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit.
The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the Clinical team and Practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area (e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship
Training Outcome:
Possibility of a full time role after the completion of the Apprenticeship
Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Thursday, 08:15 - 17:30 and Friday, 08:15 - 16:45Skills: Communication skills,IT skills,Attention to detail....Read more...
Are you passionate about hospitality and creating memorable guest experiences? A welcoming, well-established hotel in the beautiful coastal town of Oban is seeking a friendly and professional Receptionist to join the front-of-house team. This is an excellent opportunity for someone who thrives in a guest-facing role and enjoys being part of a supportive and motivated team.Why Join Us?We believe the best hospitality comes from a happy, engaged team. You’ll be joining a workplace that values development, individuality and long-term growth. We celebrate diversity, encourage creativity, and provide opportunities to build a rewarding career within a supportive environment.Staff accommodation can be provided for the right candidate at an exceptionally competitive rate—£240 per month, including bills, breakfast, and dinner.
The RoleAs a Receptionist, you’ll be the first point of contact for guests, ensuring a smooth and welcoming arrival and departure experience. You will play a key role in maximising room revenue, providing excellent service, and maintaining high operational standards.Key Responsibilities
Manage guest check-ins and check-outs professionally and efficientlyBe fully aware of the day’s business: arrivals, departures, and special requestsProvide friendly, accurate information about the hotel and local areaHandle cash, charges, and till procedures in line with company policiesAnswer enquiries promptly via phone, email, and in personResolve guest issues or escalate where necessary to ensure guest satisfactionAttend daily team meetings to stay informed and alignedMaximise sales through effective upselling and promotionsMaintain a welcoming, organised and professional front desk environment
About YouWe’re looking for someone who:
Has at least one year of experience in a hotel reception or customer-facing roleDelivers excellent customer service and communicates confidentlyCan multitask, stay organised and make decisions in a fast-paced environmentIs comfortable using computer and telephone systemsTakes pride in maintaining high standards and enjoys working as part of a team
What We Offer
£29,000 annual salaryOptional staff accommodation at just £240 per month (bills, breakfast & dinner included)Training, development and genuine career progression opportunitiesA supportive, inclusive and friendly working cultureThe chance to live and work in one of Scotland’s most beautiful coastal locations
Ready to take the next step in your hospitality career? Apply today and join a team that values passion, positivity and personal growth.....Read more...
Are you passionate about hospitality and creating memorable guest experiences? A welcoming, well-established hotel in the beautiful coastal town of Oban is seeking a friendly and professional Receptionist to join the front-of-house team. This is an excellent opportunity for someone who thrives in a guest-facing role and enjoys being part of a supportive and motivated team.Why Join Us?We believe the best hospitality comes from a happy, engaged team. You’ll be joining a workplace that values development, individuality and long-term growth. We celebrate diversity, encourage creativity, and provide opportunities to build a rewarding career within a supportive environment.Staff accommodation can be provided for the right candidate at an exceptionally competitive rate—£240 per month, including bills, breakfast, and dinner.
The RoleAs a Receptionist, you’ll be the first point of contact for guests, ensuring a smooth and welcoming arrival and departure experience. You will play a key role in maximising room revenue, providing excellent service, and maintaining high operational standards.Key Responsibilities
Manage guest check-ins and check-outs professionally and efficientlyBe fully aware of the day’s business: arrivals, departures, and special requestsProvide friendly, accurate information about the hotel and local areaHandle cash, charges, and till procedures in line with company policiesAnswer enquiries promptly via phone, email, and in personResolve guest issues or escalate where necessary to ensure guest satisfactionAttend daily team meetings to stay informed and alignedMaximise sales through effective upselling and promotionsMaintain a welcoming, organised and professional front desk environment
About YouWe’re looking for someone who:
Has at least one year of experience in a hotel reception or customer-facing roleDelivers excellent customer service and communicates confidentlyCan multitask, stay organised and make decisions in a fast-paced environmentIs comfortable using computer and telephone systemsTakes pride in maintaining high standards and enjoys working as part of a team
What We Offer
£29,000 annual salaryOptional staff accommodation at just £240 per month (bills, breakfast & dinner included)Training, development and genuine career progression opportunitiesA supportive, inclusive and friendly working cultureThe chance to live and work in one of Scotland’s most beautiful coastal locations
Ready to take the next step in your hospitality career? Apply today and join a team that values passion, positivity and personal growth.....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers that their hearing aids / glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Functional Skills English and maths if required
Blended on/off the job training and location to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and Shifts to be confirmed. Full time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers that their hearing aids / glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Functional Skills English and maths if required
Blended on/off the job training and location to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and Shifts to be confirmed. Full time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Filing
Credit card reconciliation
Opening up and closing down clinic
Making refreshments for clients
Washing gowns
Hoovering daily
Updating spreadsheets & producing some statistics (very easy ones)
Inputting data into Xero
Training:
Business Administrator Level 3 Apprenticeship Standard
End Point Assessment
Training Outcome:Opportunity to progress to head receptionist & then to clinic manager on completion of a successful apprenticeship.Employer Description:Here at Roundhay Chiropractic Clinic, we are a team of chiropractors, specialising in the diagnosis, treatment and management of neuro-musculoskeletal (ie: nerve, muscle and bone) conditions that arise due to mechanical dysfunction (lack of normal movement) of any joint or muscle in the body.
Treatment is achieved by applying specific chiropractic manipulations to the affected joints. These adjustments are done by hand and allow the joints to move more freely. This helps relieve muscle spasms and reduces nerve irritation. Trigger point therapy is also utilised to further relax the muscle spasm.Working Hours :The days and times to be decided on appointment but will be over 5 days including alternating Saturdays from 8.30am - 3.00pmSkills: IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Good communication skills,Willingness to learn,Telephone confident,Friendly demeanour....Read more...
Our client is a friendly and professional medical practice in Tonbridge that is looking for an experienced Medical Receptionist to join their busy team on a temporary, part-time basis. The ideal candidate must have previous experience using the EMIS clinical system, excellent communication skills, and a strong patient-focused approach.
Hours of Work:
Monday: 7:45am – 6:00pm
Tuesday: 7:45am – 6:00pm
Wednesday: 7:45am – 6:00pm
Friday: 7:45am – 1:00pm
Key Responsibilities:
- Welcoming and assisting patients in the reception area and via telephone
- Booking, amending and cancelling appointments using EMIS
- Managing clinicians' diaries and clinic slots
- Logging patient contacts and ensuring accurate record-keeping
- Scanning, filing, uploading documents and attaching to EMIS records
- Supporting the repeat prescription process, including data entry and printing
- Processing incoming and outgoing referrals
- Sorting and actioning clinical correspondence, hospital letters and pathology results
- Managing incoming electronic workflows and allocating tasks appropriately
- Handling patient registrations, temporary patients and changes of details
- Assisting with online access requests and verifying identification
- Responding to queries on prescriptions, test results and treatment pathways
- Preparing patient paperwork before clinics, including registration packs
- Taking messages accurately and ensuring they reach the correct clinician
- Working in accordance with confidentiality, data protection and safeguarding guidelines
- Supporting the reception team with scanning clinics, audits and general administration
Essential Requirements
- Proven EMIS experience
- Previous reception or administrative experience within a medical practice
- Excellent telephone manner and communication skills
- Strong accuracy and attention to detail
- Ability to remain calm under pressure
- Reliable, organised and team-oriented
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will be the main point of contact between customers and the workshop, ensuring smooth communication and exceptional service.
This full-time permanent role offers basic salary range of £28,000 - £32,000 plus bonus of up to £4,000 (OTE £36,000).
You will be responsible for:
? Prepare thoroughly for each job and capture all customer vehicle issues for follow-up.
? Adhere to Brand and Company Service Core Processes to ensure consistency and quality.
? Inform customers of outstanding recalls and schedule completion promptly.
? Clarify repair basis (Retail / Fleet / Warranty) for both customers and workshop staff.
? Verify account details, credit, authorisations, and order numbers before proceeding.
? Follow up on 'No Show' bookings and efficiently manage Work in Progress (WIP).
? Update Vehicle Order Records (VORs) daily on manufacturer platforms.
? Obtain authorisation for required work through customers or approval platforms.
? Cost completed work and raise accurate invoices for transparency and accountability.
? Monitor and communicate vehicle progress, including completion times and delays.
? Maintain precise vehicle history and service records for reference and compliance.
? Order/requisition authorised parts in a timely and organised manner.
? Ensure compliance with health & safety, statutory requirements, and company policies at all times.
What we are looking for
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
? Proven experience in an automotive service environment, ideally HGV or light commercial vehicles.
? Competent in technical and administrative tasks, including vehicle costing.
? Strong attention to detail and organisational skills.
? Excellent cust....Read more...
