DENTAL RECEPTIONIST REQUIRED IN CANNOCKTo work Full tme or Part time, they need someone who can work Mondays & Fridays, they are flexible on the rest of the daysWorking hours – 9am to 1 pm , 2pm -5:30pm. To arrive at 8:45 am to start with and be preparedThe role is to replace a retired receptionistThey are offering a starting pay rate of £12.80+ph depending on the experience they are willing to increaseAll candidates are required to have 4-5 years reception expPractice information:Mixed practice with a small NHS contract, mainly private2 surgeries, iSmile software, digital x-rays on site....Read more...
Part-Time Receptionist / Telephonist Accrington / 18 hrs Wednesday , Thursday & Friday
Our client, a busy legal practice in Accrington, is seeking a friendly, organised, and professional part-time Receptionist / Telephonist on a part time job share basis.
Hours Part-Time Job Share
- Wednesday: 12.30pm 5.00pm
- Thursday: 9.00am 5.00pm
- Friday: 9.00am 5.00pm
Key Responsibilities
- Welcome visitors and ensure their safety.
- Operate the switchboard, take messages, and manage the answering service.
- Handle incoming and outgoing post, including logging and recording costs.
- Provide photocopying and document scanning support.
- Keep Reception, Waiting Room, and office approach tidy.
- Assist with file management and closure.
About the Ideal Candidate
- Warm and responsible with a sense of humour.
- Positive, proactive, and disciplined with excellent telephone manner.
- Discreet, diplomatic, and GDPR-compliant.
- Sympathetic, client-focused, and team-oriented.
- Dog-friendly
- Experience in a Solicitors practice is desirable but not essential.
If this opportunity interests you, please get in contact with Tracy on 0161 9147 357 or e-mail t.carlisle@clayton-legal.co.uk.
....Read more...
A new opportunity has become available for a Dental Receptionist to join an established, mixed practice located in Reigate, Surrey. Start date - As soon as possible. This role is to work full time, 5 days per week. Main Duties:- Answering the phone in a polite and timely manor - Booking and changing appointments both in person and over the phone- Ensuring patients are booked in upon arrival and the clinicians are made aware- Dealing with incoming enquiries from patients, in person, over the phone or via email - Sending communications to patients under their chosen method- Taking payments and cashing up - General administration such as scanning and photocopying - Ensure patients records are kept up to date and stored securely - Be the first point of call for any complaints, be confident in the procedure and direct the complaints to the manager as requiredFully equipped and computerised using Dentally software. Ideally the practice are looking for somebody with Dental Receptionist / Medical experience. Salary - £13 per hour start (3 months probation) Payable parking close by to the practice. Reigate station is around 15 minute walk.....Read more...
DENTAL RECEPTIONIST REQUIRED FOR KING'S LYNNTo work Full time, Mondays- FridaysWorking hours: 8:30am- 5:30pmStarting ASAPOffering £12phThey would prefer someone with previous reception experience Practice Information• 2 surgeries, There is a hygienist on site• Ismile software in practice• CBCT scanner on site, OPG machine, introral scanner• Parking on site• Kings Lynn train station nearby
Care Home Receptionist – Redbridge, LondonLocation: Chestnut Manor Care Home, 63 Cambridge Park, London, E11 2PRSalary: £12.21 per hourHours: 22.5 hours per weekShifts: 8.30am to 4.30pm, three shifts over seven (including alternate weekends) / Shift pattern to be discussed at interviewJob Type: PermanentCome and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWe are looking for a compassionate and caring Receptionists to join our family at Chestnut Manor Care Home. As our front-of-house Receptionist, you will be the first point of contact for all visitors, residents, and team members. You will provide a warm Westgate welcome and be the friendly face that makes everyone feel at home from the moment they arrive.If you are passionate about making a difference and want to be part of an exciting new venture, we would love to hear from you!Why work at Westgate?
Equal pay for young workers who are paid the same as staff aged 25+Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development
About the role:
Provide a warm and professional welcome to residents, families and visitorsManage incoming calls and direct them appropriatelyHandle inquiries and provide accurate information about the care home’s servicesSchedule and coordinate appointments, tours and meetingsMaintain a clean, organised and welcoming reception areaAssist with administrative tasks such as mail sorting and data entryLiaise with staff across all departments to ensure smooth daily operations of the homeRespond promptly and effectively to emergencies or unusual situations
About you:
Previous experience in a receptionist or front-of-house role, ideally in a luxury care home settingOutstanding interpersonal and communication skillsA polished and professional demeanourStrong organisational skills with the ability to multitask effectivelyProficiency in Microsoft Office and other relevant softwareA proactive and problem-solving approachEmpathy and understanding when engaging with elderly residents and their families
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB....Read more...
Experienced Receptionist & Private Patient Co-ordinatorPrivate Doctors’ surgery in North Leeds LS8Salary circa £14-16 ph dependent on skills and experienceHours midday – 6pm daily Monday to Friday with Saturday hours to be discussedSite based no hybrid workingOur client, The Private Doctors, is an award-winning surgery based in North Leeds providing same-day concierge GP Consulting. They are now looking to recruit an experienced receptionist/private patient co-ordinator to join their existing team.Reporting directly to the Practice Manager, you will be responsible for all patient service and communication, both face to face and over the telephone. You will be responsible for caring for patients throughout their treatment journey, ensuring they receive five-star service throughout. This role would ideally suit an individual who has experience of working within a surgery or aesthetic clinic or who has been working within a customer centric industry delivering excellent customer service.The role will include, but is not limited to:
Care of patients in reception and waiting areaAnswering phone calls and emailsPatient appointment schedulingDaily diary managementPreparation and filing of patient notesGeneral Housekeeping in reception, waiting areas and WCs Performing administrative tasks including letters, clinic printed matter, patient surveys and new patient packsFollow up telephone calls to patient
Responsible for screening calls to risk assess patients prior to arranging their appointmentProvide administrative assistance across a range of areas, such as photocopying, filing/archiving, sorting post, etc.
Essential Skills and Experience:
Excellent customer service, interpersonal and communication skillsOutstanding listening skills and ability to empathise with patients’ needs and concernsAppropriate sense of discretion in dealing with varied and difficult situationsAbility to convey a positive attitude in all dealings with others, whether patients or staff membersAbility to work as a team memberTreats patients and co-workers with respectAbility to effectively prioritise calls from patients to ensure appropriate action/schedulingAbility to manage multiple tasks simultaneouslyExcels under pressureHighly motivatedExceptional personal organisational skillsIT skillsAttentive to detailGood problem solving skills
If you feel that your skills and experience match the role criteria, please send your CV by return. INDLS ....Read more...
A new opportunity has become available for a Dental Receptionist to join a small, fully PVT practice located in Northwood, Middlesex.Strat date – As soon as possible.This role is to work 4 days per week (Mon-Thurs) + 1 Saturday per month.Working hours are as below-Mondays & Wednesdays – 09:00 – 17:40Tuesdays – 08:00 – 17:30Thursdays – 09:00 – 18:30Saturday – 9:00 – 13:00Fully equipped practice, using Software of Excellence and Digital X-rays on site.Hourly rate is dependent on experience, between £14 - £16 per hour.Candidates must be well presented with excellent communication skills.In order to apply, candidates must have previous Reception experience (At least 1 year general). Dental Reception experience would be advantageous but not essential.Close to Northwood station.....Read more...
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the Clinical team and Practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area (e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:
Possibility of a full time role after the completion of the Apprenticeship
Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday- Friday
(08:30- 17:00)Skills: Communication skills,IT skills,Attention to detail....Read more...
As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the Clinical team and Practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area (e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose - and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12-month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Thursday (08:15 - 17:30) Friday (08:30 - 17:00)Skills: Communication skills,IT skills,Attention to detail....Read more...
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit.
The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed.
Booking and amending appointments, answering the phone, updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently and all emails responded to.
Accurately update and protect patient information including on the patient electronic database.
Book next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointments books are kept full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the Clinical team and Practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work back when returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the Practice Manager.
Organise stock supplies and control for reception.
Remove safely any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose, in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Friday (08:30-17:00)Skills: Communication skills,IT skills,Attention to detail....Read more...
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing throughout the whole practice.
Customer Service:
Ensure the patient's journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients, whether it be in person or over the telephone, establishing the reason for their visit/call and ensuring they are treated in a friendly, courteous and professional manner, always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed.
Booking and amending appointments, answering the phone, updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently, and all emails responded to.
Accurately update and protect patient information, including on the patient electronic database.
Book the next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointments books are kept as full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the Clinical team and Practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work back when it's returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the Practice Manager.
Organise stock supplies and control for reception.
Remove safely any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from the computer system for the next day and get the record cards out if required (update before the end of the day).
Ensure that the toilets are checked daily and are clean and tidy and they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12-month apprenticeship, you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Friday (between 08:30-17:00).Skills: Communication skills,IT skills,Attention to detail....Read more...
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed.
Booking and amending appointments, answering the phone, updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently and all emails responded to.
Accurately update and protect patient information including on the patient electronic database.
Book next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointments books are kept full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the Clinical team and Practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work back when returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the Practice Manager.
Organise stock supplies and control for reception.
Remove safely any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :x4 Days P/Week - Between Monday-Friday (08:15-17:30) - 16:30 On Fridays.Skills: Communication skills,IT skills,Attention to detail....Read more...
As a dental receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed.
Booking and amending appointments, answering the phone, updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently and all emails responded to.
Accurately update and protect patient information including on the patient electronic database.
Book next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointments books are kept full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the Clinical team and Practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work back when returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the Practice Manager.
Organise stock supplies and control for reception.
Remove safely any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Thursday(08:15-17:30) Friday(08:15-16:45).Skills: Communication skills,IT skills,Attention to detail....Read more...
A new opportunity has become available for a Dental Nurse / Receptionist to join an established, fully PVT practice located in Potters Bar, Hertfordshire. Start date - As soon as possible.This role is to work part time, Mondays, Wednesdays, Fridays and Saturdays. Hours: 8:30am-5:30pm with one hour lunch daily (Saturdays hours and lunch time may vary).Consisting of 2 surgeries, they are fully equipped and computerised using Software of Excellence (knowledge in the software is beneficial). Digital X-rays, iTero Scanners, CBCT Room on site. Hourly Rate: £12.50-£15 weekdays; Saturday rates of £14-£17 all depending on qualification and experience. Suitable candidate will have good knowledge of using computers in general as the position involves responding to patients’ contacts writing e-mails new and existing patients’ requests to be attended to daily, as well as General Dental Nurse duties. Long stay parking available within seconds walk from the practice. Potters Bar Overground station is around 10-15 minute walk from the practice. Bus routes close by. Qualification: Preferred fully qualified and GDC registered or Trainee Dental nurse with minimum 6 months full time experience.....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will be the main point of contact for customers, coordinating service bookings and supporting workshop operations.
This full-time permanent role offers basic salary range of £28,000 - £32,000 plus £4,000 performance-based bonus.
You will be responsible for:
? Managing customer bookings and providing timely updates on vehicle progress
? Processing work authorisations and ensuring accurate invoicing
? Maintaining vehicle records and service history efficiently
? Overseeing workshop diary to optimise capacity and utilisation
? Ensuring all post-service follow-ups are completed and customer satisfaction is maintained
? Coordinating MOT bookings and verifying test documentation
? Ordering parts and arranging sub-contracted work where necessary
? Supporting overall service operations to enhance the reputation of the organisation
? Promoting additional workshop services and repairs where appropriate
What we are looking for:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator
? Proven experience in an automotive service environment.
? Possess experience working with either HGV or light commercial vehicles.
? Basic technical knowledge of commercial vehicles.
? Strong customer service and communication skills.
? Ability to multitask in a fast-paced environment.
? Strong organisational and administrative skills with attention to detail
Shifts:
? Monday - Friday:9am - 6pm
? 1 in 4 Saturday: 8am - 12pm (additional salary paid at 1.5)
What's on offer:
? Competitive salary
? Annual bonus based on performance
? Generous annual leave including bank holidays,
? Cycle-to-work scheme
? Free on-site parking
? Personal accident cover
? Corporate uniform
? Referral bonus
? Pater....Read more...
Bodyshop Customer Advisor Trafford Park, Manchester Up to £30,000
Join a trusted, family-run accident repair centre with a reputation for excellence! My client, who have been established since the early 90s, is a North West-based, independent, family-run business that works alongside the UKs leading manufacturers, insurers, and fleets. They pride themselves on quality workmanship, manufacturer approvals, and preferred insurer status all delivered with a friendly, supportive team culture.
I am looking for a motivated and organised Bodyshop Customer Advisor to be the first point of contact for their customers. In this role, youll help keep our busy repair centre running smoothly and ensure every customer receives the high level of service they expect.
What youll be doing:
- Managing all bodywork administration and receptionist duties
- Booking and overseeing the courtesy car diary
- Coordinating the recovery drivers diary
- Handling customer call-backs and enquiries
- Maintaining up-to-date knowledge of bodyshop procedures and clearly communicating these to customers
What were looking for:
- Experience in a busy accident repair centre, ideally with Autoflow experience
- Excellent organisational and administration skills
- Great communication skills and a positive, enthusiastic approach
- A strong attention to detail and focus on quality
Working hours:
- MondayThursday: 8:30am 5:30pm
- Friday: 8:30am 4:15pm
- No weekend work
If youre an organised, people-focused individual who enjoys working in a fast-paced environment, wed love to hear from you!
To apply, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Bodyshop Advisor £30,000 Bodyshop Manchester
Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor....Read more...
An excellent opportunity has arisen for an experienced Service Advisor to join a well-established car dealership representing several well-known automotive brands and offering a comprehensive range of services.
As a Service Advisor, you will be the first point of contact for customers, ensuring smooth and professional after-sales service experience.
This full-time permanent role offers a salary range of £27,500 - £33,000 and benefits.
You Will Be Responsible For:
? Acting as the primary contact for customers, both face-to-face and over the phone, always ensuring a friendly and professional service
? Coordinating service bookings and communicating effectively with both customers and internal teams to ensure efficient workflow
? Proactively identifying opportunities to promote additional products and services such as service plans and vehicle health checks
? Building and maintaining strong working relationships with suppliers, customers, and colleagues to support seamless operations
? Managing administrative tasks with accuracy, including updating systems and processing documentation
What We Are Looking For:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
? Previous experience within a franchised car dealership.
? Confident IT skills with the ability to quickly learn internal systems
? Excellent verbal and written communication abilities
? A full, valid UK driving licence is required
What's On Offer:
? Competitive salary
? Performance-related bonus opportunities
? Company car
? Company pension scheme
? Generous holiday entitlement, increasing with service
? Access to manufacturer training and ongoing professional development programmes
? Health, wellbeing and discount membership scheme
? Employee discounts and recognition awards
? Inclusive company culture with regular staff events and long-service celebrations
This is a fantastic opportunit....Read more...
Main Responsibilities:
Greeting clients and visitors in a professional and friendly manner
Answering incoming phone calls, directing them to the right person or taking accurate messages
Handling post: opening, scanning, and distributing incoming mail; preparing and sending outgoing post
Assisting with new matters, including setting up files for new clients (both paper and electronic)
Providing general office support, such as scanning, photocopying, filing, and data entry
Maintaining a tidy and welcoming reception area and ensuring meeting rooms are ready for appointments
Supporting the wider team with day-to-day administrative tasks as needed
Working towards and completing your apprenticeship qualification
Training:
Training will take place in the workplace, with visits and support support from a dedicated subject Skills Coach
Training Outcome:
Up on completion of the apprenticeship, opportunities for further learning and development can be considered. Including possible advancement to a Level 3 apprenticeship
Employer Description:We are a small, friendly solicitor’s firm dedicated to providing a professional and personal service to our clients. We take pride in creating a welcoming environment where clients feel comfortable and supported from the moment they walk through the door.
We’re now looking for a receptionist to join our team, someone who enjoys helping others, is organised, and can bring warmth and professionalism to our reception.Working Hours :Monday - Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Friendly and approachable....Read more...
An opportunity has arisen for a Qualified Dental Nurse to join a well-regarded private dental practice offering a wide range of dental and aesthetic treatments in a welcoming and professional setting.
As a Dental Nurse, you will be providing chairside support, ensuring surgeries run smoothly, and delivering excellent patient experience.
This permanent role can be full-time or part-time offering benefits and a salary range of £15 - £17 per hour.
You Will Be Responsible For
? Assisting clinicians chairside, including dentists, orthodontists, and hygienists
? Maintaining a clean, safe, and well-organised surgery and decontamination area
? Supporting patients throughout their treatment journey with care and reassurance
? Taking scans, X-rays, and photographs (training provided where required)
? Contributing to the smooth running of daily operations within the practice
What We Are Looking For
? Previously worked as a Dental Nurse, Dental Receptionist or in a similar role.
? GDC-registered Qualified Dental Nurse
? At least 2 years' experience in dental nursing.
? Strong organisational skills with a proactive approach
? A positive, adaptable team player with a genuine interest in professional growth
What's on Offer
? Competitive Salary
? Company pension scheme
? Paid sick leave
? Additional day off for your birthday
? GDC registration and indemnity insurance covered
? Staff discounts on treatments
? Ongoing CPD support and training opportunities
? Career development pathway, with potential progression to Treatment Co-ordinator role
? Supportive, modern, and friendly working environment
This is a fantastic opportunity to develop your career as a Dental Nurse within a professional and supportive practice.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to ....Read more...
An exciting opportunity has arisen for a Qualified Dental Nurse to join a well-established, privately run dental practice renowned for delivering high-quality patient care in a modern and welcoming environment.
As a Qualified Dental Nurse, you will be supporting clinical operations and assisting in delivering excellent dental care to patients.
This part-time role offers a starting salary of £27,550 and benefits. You will be working Monday, Tuesday, Wednesday and Friday.
What we are looking for
? Previously worked as a Dental Nurse, Dental Receptionist or in a similar role.
? Fully qualified dental nurse with current GDC registration
? Experience of 1 year in dental assisting in a practice
? Ability to work independently and as part of a friendly, professional team
? Commitment to delivering outstanding patient care in a professional setting
What's on offer
? Competitive salary
? Pension scheme
? Employee discount
? On-site parking
? Sick pay
? No weekend work; early finish on Fridays
? CPD, professional indemnity, and GDC registration fees covered
This is a fantastic opportunity for a motivated dental nurse to join a supportive and professional team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Join AV Autos, a family-run garage based in South London, specialising in MOTs, servicing, diagnostics and vehicle maintenance and repairs. Our team are fully qualified technicians, applying honest advice and top quality workmanship to build trust and deliver value to every customer.We are looking for a dedicated and organised Garage Receptionist/Admin Assistant to join our car mechanic's garage in Beckenham/Sydenham. As the first point of contact for our customers, you will play a crucial role in providing exceptional service by managing vehicle bookings using our garage software, dealing with customer inquiries, and handling after-sales correspondence.Salary: £13.20-£15.00 per hour, depending on experience of working in a garage environment. Potential to progress with experience and performance.Plus monthly profit share, between £100-£700 per month.Working Hours: 8am-3pm Monday-Friday. One hour's lunch break between 12 and 1pm.Overtime available during busy periods. ResponsibilitiesCustomer Interaction- Greet customers in a welcoming and professional manner.- Answer phone calls and respond to customer inquiries.- Provide information about services offered and assist with customer requests. Vehicle Booking and Scheduling- Use garage software to schedule appointments for vehicle services and repairs.- Coordinate with customers to confirm appointment details and gather necessary information.- Maintain an organised booking system and update schedules as needed. After-Sales Correspondence- Customer after-care following services and repairs.- Provide invoices and detailed breakdowns of services rendered.- Address customer inquiries and concerns in a courteous and efficient manner. Administrative Support- Assist with general administrative tasks, including filing and data entry.....Read more...
An opportunity has arisen for a Qualified Dental Nurse to join a well-regarded private dental practice offering a wide range of dental and aesthetic treatments in a welcoming and professional setting.
As a Dental Nurse, you will be providing chairside support, ensuring surgeries run smoothly, and delivering excellent patient experience.
This permanent role can be full-time or part-time offering benefits and a salary range of £15 - £17 per hour.
You Will Be Responsible For
* Assisting clinicians chairside, including dentists, orthodontists, and hygienists
* Maintaining a clean, safe, and well-organised surgery and decontamination area
* Supporting patients throughout their treatment journey with care and reassurance
* Taking scans, X-rays, and photographs (training provided where required)
* Contributing to the smooth running of daily operations within the practice
What We Are Looking For
* Previously worked as a Dental Nurse, Dental Receptionist or in a similar role.
* GDC-registered Qualified Dental Nurse
* At least 2 years' experience in dental nursing.
* Strong organisational skills with a proactive approach
* A positive, adaptable team player with a genuine interest in professional growth
What's on Offer
* Competitive Salary
* Company pension scheme
* Paid sick leave
* Additional day off for your birthday
* GDC registration and indemnity insurance covered
* Staff discounts on treatments
* Ongoing CPD support and training opportunities
* Career development pathway, with potential progression to Treatment Co-ordinator role
* Supportive, modern, and friendly working environment
This is a fantastic opportunity to develop your career as a Dental Nurse within a professional and supportive practice.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Support the business as the training centre and front of house receptionist at Aviation House in Wickford
Learn how to use and manage database records to support sales and customer relationships
Help compile work summaries and logs from task information and telephone enquiries
Support the accounts team with sending approved records and data to clients
Develop skills in creating documents using Word, Excel, Outlook, Powerpoint and PDFs
Support the creation and tracking of purchase orders
Attend internal meetings and assist with taking and distributing minutes
Help with compliance and organisational record-keeping
Training:Workplace delivery.Training Outcome:We would like for the right candidate be in a position to offer a full time role.Employer Description:For over 40 years, IAVNA (International Airport Visual and Navigational Aids Limited) has been a global leader in supplying electrical and non-electrical airside equipment to commercial and military airports. As one of the largest stockists worldwide, we hold over £2.5 million in inventory, delivering high-quality airfield ground lighting, retroreflective markers, windsocks, transformers, and advanced control systems that meet ICAO, FAA, and NATO standards. Our innovative solutions, including proprietary ALS products and partnerships with leading brands like Osram and ADB, ensure safer and more efficient airfields worldwide.
We’re thrilled to be expanding with new international offices and launching specialized training programs through our AGL Advancement Group UK. Now is an exciting time to join IAVNA as an apprentice! You’ll gain hands-on experience in a dynamic, industry-leading environment, working with cutting-edge technology and learning from experts in airfield solutions. Kickstart your career with a company that values innovation, growth, and your future—apply today to be part of our global mission.Working Hours :Monday to Friday, 08:30 to 16:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Keep the clinical areas and all equipment and instruments clean, tidy and sterile as appropriate according to the practice’s health and safety and infection control procedures and manufacturers' instructions
Use all equipment and machinery in accordance with manufacturers' recommendations and ensure that they are maintained regularly and in good working order
Provide chairside assistance, ensuring that the correct equipment is available
Ensure the care and welfare of patients
Accurately complete patient clinical records as directed
Handle all substances in accordance with health and safety policies
Be familiar and comply with all health and safety rules and guidance, including PPE, COSHH, mercury handling, infection control, waste disposal etc.
Complete laboratory request forms, keep records of work sent, received and fitted
Ensure adequate stocks of materials and other items within the surgery
Order new stock supplies as necessary
Ensure computer records are accurately maintained
Liaise with reception to ensure smooth patient communications and transfer of records
Attend and participate in practice meetings
Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of receptionist as required)
Undergo training as may be required to develop skills and abilities
Attend refresher and update training for medical emergencies and CPR
Act in accordance with the practice rules and code of conduct
Training:
On and off the job training
Level 3 Dental Nursing Apprenticeship
Day release at college
Training Outcome:Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.Employer Description:Dental practice based in North Shields. Mixture of patients creating this a lively and friendly dental surgery.Working Hours :Monday to Friday shifts to be discussedSkills: Communication skills,Attention to detail,Problem solving skills,Team working,Initiative,Patience....Read more...
Ultimately, a Customer Services Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.
Maintain security by following safety procedures and controlling access via the reception desk (monitor logbooks, issue visitor badges).
Direct visitors to the appropriate person or office.
Answer, screen and forward incoming phone calls.
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, brochures etc).
Provide basic and accurate information in-person and via phone/email.
Receive, sort and distribute daily mail/deliveries.
You should have a pleasant personality.
You should be able to deal with situations in a timely and effective manner, while streamlining office operations.
Training:Level 2 Customer Service Practitioner apprenticeship standard, which includes:
Level 1/2 Functional Skills in maths and English (if required)End-Point Assessment (EPA)
Regular training and development sessions to meet the needs of the employer and the apprentice.
Training Outcome:There is an opportunity for progression on to a higher-level qualification.Employer Description:Goodwin Family Hubs want to improve outcomes for children and their families in order to reduce inequalities, whether that’s in child and family health, life chances, parenting skill, child development and/or school readiness.
We’re proud to promote the inclusion of all children and their families and carers; and aspire to create a safe and nurturing environment for all.Working Hours :Family Hub Reception operates a two-shift pattern
Monday – Thursday, 8.00am - 4.00pm or 9.00am - 5.00pm, with 30-minute lunch break.
Friday, 8.30am - 4.30pm, with a 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
