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Dental Receptionist Apprenticeship (Customer Service) - York

As a dental receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.  Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Booking and amending appointments, answering the phone, updating patient records. To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day. Check the telephone for messages that may have been left and return the calls as required. Ensure the reception emails are checked frequently and all emails responded to. Accurately update and protect patient information including on the patient electronic database. Book next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls. Ensure that the appointment system is efficient and accurate. Ensure the appointments books are kept full as possible. Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments. Accessing sensitive information whilst always maintaining patient confidentiality. Ensuring patients are aware of the dental services and products we offer. Build and nurture great working relationships with the Clinical team and practice team. Be actively involved in the smooth running of the practice by working well with the practice team. Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'  Administration: Keep the reception area and waiting room clean and tidy. Record lab work back when returned to the practice from the lab. Send out ‘Failed to attend’ letters the same day to the relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove safely any hazards from the waiting area (e.g., stock deliveries). Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner. Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day. To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings. Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose and in turn help organisations and wider industry meet the challenges of a changing operating environment. On completion of this 12-month apprenticeship, you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Friday (08:30-17:30).Skills: Communication skills,IT skills,Attention to detail ....Read more...

Electronics Engineering Degree Apprentice

You will be required to regularly attend University. You will: Learn skills and develop knowledge in engineering processes & practices; analytical methods; regulatory and quality requirements; systems design and integration & testing Develop business behaviours in communication, interpersonal skills, planning, leadership and professional commitment Practice the full engineering lifecycle to become a professional Electronics Engineer Working to timescales Work as a contributory engineering team memberUndertake day-to-day engineering activities with guidance and support Ask for support where appropriate and learn from more experienced team members Contribute to engineering team decisions, and understand why such decisions are made and their relationship to project success criteria Explore new experiences and opportunities to learn within the engineering environment You will be assigned a Mentor to support your journey to achieving professional status and invited to attend group based events, which will provide you with an opportunity to network with your peers and share best practices Training:Looking for a great start to your career in Electronics Engineering,  earning and learning on a professionally accredited, award-winning scheme? We are looking to recruit the experts of the future on our nationally recognised, award-winning Apprenticeship Programmes. You will be working within world class facilities regardless of which site you are based. There may also be opportunities to travel between the Company’s UK  sites to meet with colleagues, customers and suppliers. How this role fits in Leonardo's four year Electronics Engineering Degree Apprenticeship programme is looking for people who understand the importance of communication, who are able to work well as part of a team and also on their own initiative. You will have the drive and commitment to work through difficult problems to find the right engineering solutions. Role description You will study with one of our academic partners for completion of a Level 6 Bachelor Honours Degree (BEng) through a mixture of work based learning and attendance at  University. This Apprenticeship aligns with the current edition of the UK Standard for Professional Engineering Competence (UK-SPEC) at Incorporated Engineering (IEng) and Embedded Electronics & System Design standards (ST0151). We need people who understand the importance of our Customers and are ready to commit to working in the business, whilst also committing to a 4 year degree programme.  At the end of the programme, you will work as a highly qualified member of our Electronics Engineering community. You will be working for a company at the cutting edge of technology, as well as enhancing your skills and business acumen, opening up your horizons to the diverse and dynamic ways to apply your academic learning in a practical environment. We have created a programme across our UK sites that value those who continuously ask questions and look to resolve problems through creative and innovative thinking.  Who would suit this role? Leonardo values people that look to always develop throughout their career and along with an eager willingness to learn, a successful apprenticeship with Leonardo involves a drive to deliver results, sometimes from your own initiative, a patience for problem solving, as well as a need to comply with safety instructions and clear process compliance at all times. We view commitment to the programme and learning objectives very highly. Note: This Apprenticeship assumes the candidate has little professional engineering experience and is NOT suitable for candidates who already have an engineering degree. Salary £21525 During your Apprenticeship we encourage you to spend at least 3/4 days a week on site to integrate with your team and maximise your learning experience. Training Outcome:Leonardo values people who look to always develop throughout their career and along with an eager willingness to learn, a successful apprenticeship with Leonardo involves a drive to deliver results, sometimes from your own initiative, patience for problem-solving, as well as a need to comply with safety instructions and clear process compliance at all times. We view commitment to the programme and learning objectives very highly.Employer Description:Leonardo is an international leader in electronic and information technologies for defence systems, aerospace, data, infrastructures, land security and protection, and sustainable ’smart’ solutions. We are a continually expanding company, offering exciting opportunities to talented individuals who want to work at the forefront of technology.Working Hours :Monday- Friday (exact shifts TBC).Skills: Communication skills,IT skills,Problem solving skills ....Read more...

Childcare Apprenticeship - Salisbury

You’ll work closely with experienced early years professionals at our Finkley Hudsons Field Nursery, gaining hands-on skills in childcare, child development, and safeguarding. We offer care for Babies from 3 months up to 5 years. Help create a fun, nurturing environment where children thrive. Be part of our “happy children, happy parents, happy staff” ethos while delivering high-quality care and exciting learning experiences tailored to each child’s needs, all while following our policies to keep children safe and supported. Day-Day Responsibilities:  To ensure the completion of your apprenticeship seeking help from your mentor where needed To constantly develop and maintain an educational play framework in line with the EYFS. Supporting children to be safe while having fun. Observe and support children’s learning Take responsibility for any “key children” as allocated and within pre-agreed timescales. Develop and maintain highly professional working relationships with team members, advisory teachers and other agencies that may visit the setting To use initiative to develop and advance both the children and the setting To follow nursery procedures and policies To be flexible within the working practices of the setting. Including undertaking certain domestic duties i.e., preparation of snack meals, cleaning etc To be involved in out of working activities i.e., training, staff meetings, fundraising, social events. Look where your skill set can be utilised and constantly look for advancement of the nursery following completion of your apprenticeship Ensure confidentiality is fully maintained at all times. Here are benefits we offer:· Career Development Plan opportunities· Varied Daily activities, outings to farms & local attractions.· Up to 34 days holiday per year· Lifestyle Benefits for you to choose (Perkbox, Xmas Bonus, Extra Holiday)· Attendance Bonus for you to choose (£600 per annum or 4 extra days holiday)· 50% off childcare at Finkley Nurseries for your children· Staff Referral Scheme up to £750· Extra Holiday on your Birthday· IPad / Tablet for work· £100 to spend on resources when you join.· Extra Holiday after 1 year of service and £300 bonus after 5 years.· 20% off food at Finkley Café and Free Entry for you, 1 extra adult and up to 3 children to Finkley Down Farm· Free Uniform and DBS· Free Flu Jabs (if requested)· And lots more …  Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry. It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact. This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study. This will give you every chance to achieve the highest grade possible! On completion of this 18 month apprenticeship you will have gained; Early Years Educator – Level 3Training Outcome:Possibility of a full time role after the completion of the apprenticeship.Employer Description:Established in 2023, Finkley Hudson’s Field Nursery & Preschool is a unique childcare facility near Salisbury. We are passionate about providing a safe, secure and stimulating environment for children aged 3 months to 5 years to learn and develop. We are huge believers in learning through hands-on experience and play. As part of the Finkley Nurseries family, we are all about children learning through exciting and practical outside activities. Alongside visits to other points of interest such as local monuments, parks and the library, you will probably see us out and about most days in the fresh air enjoying Hudson’s field which is right on our doorstep! However, the fun doesn’t stop there … Our nursery also has it’s own large outdoor space, which the children love to explore. The garden features its very own mud kitchen, sensory pathway, messy play area, bug hotel and parking garage for our budding young motorists. Indoors we even have our own mini soft play and sensory room, alongside a wide range of activities for the children to enjoy.Working Hours :38 Hours Per Week (8-6PM - 4 Days Per Week between Monday-Friday)Skills: Communication skills,Organisation skills,Creative,Patience,Non judgemental ....Read more...

Service Desk Technician Apprentice

The apprentice will be responsible for logging, diagnosing, and assisting in the resolution of issues raised by VIPs and users, covering a variety of hardware and software packages. Under supervision, you will help with the installation and configuration of new hardware, software, and services, and provide first-line technical support to users across the business. Throughout your apprenticeship, you will develop your technical skills, customer service abilities, and understanding of IT service desk operations, contributing to the delivery of high-quality support. Duties & Responsibilities Primary: Assist in providing end-user support to VIPs and users via telephone, remote support, email, and face-to-face interactions, engaging with users at all levels across the organisation Log, triage, and help resolve IT incidents and requests using the ITSM system (ServiceNow) Support technical investigations of user issues under supervision, escalating problems to senior team members or higher support tiers when necessary Learn and apply troubleshooting techniques for hardware, software, and network issues, including desktops, laptops, printers, and mobile devices Assist with installation, configuration, and maintenance of hardware, software, and services, including new deployments, upgrades, and endpoint activities Support Active Directory administration and deployment of software via Endpoint Manager Help maintain and update technical documentation and user-friendly support articles Assist with printer and consumable support, including driver installation, stock management, and basic troubleshooting Support basic hardware repairs and part replacements under supervision Assist with telephony and video conference system setup and support (SIP/VOIP, video conferencing) Help configure and support iOS/Android mobile and tablet devices and deployment of 4G/5G dongles Learn basic networking concepts (TCP/IP, Ethernet) and assist with network patching and troubleshooting Support new site/office setups and moves in collaboration with the networking team Assist with IT stock management (laptops, monitors, cables, peripherals) and request components via ServiceNow Participate in IT projects as directed by the IT Manager or other senior IT staff Communicate effectively with IT team members and stakeholders regarding events that may impact IT services Maintain a clean and organised working environment and assist with general housekeeping of IT equipment Handle user concerns and complaints professionally, escalating as needed Provide cover for the IT helpdesk team and support internal teams as required Participate in occasional out-of-hours, weekend, or bank holiday work as needed for business continuity and learning Secondary: Participate in IT team meetings, training sessions, and workshops to develop technical and customer service skills Assist with maintaining and updating the IT knowledge base, FAQs, and internal documentation Good level of working IT knowledge and practices Support the onboarding and offboarding process for users, ensuring equipment and access are set up or removed as required Monitor industry news and trends, sharing relevant updates with the IT team Help test and evaluate new hardware, software, or IT solutions under supervision Keep working area, cupboards, and storage area clean, tidy, safe and equipment/spares organised Support other IT projects and initiatives as directed by senior team members Training: This role is based in Esher, Surrey You will be required to work in our head office location, and training will take place remotely with online lessons per week Training Outcome: The apprentice will gain the Level 3 Information Communications Technician qualification and may progress into a permanent position within Keltbray Employer Description:Keltbray is a UK leading specialist engineering contractor, which offers engineering, construction, demolition, decommissioning, remediation, environmental services and reinforced concrete frame solutions. We are a key player in developing and maintaining Britain’s built environment and major civil engineering, operating in highly regulated climates and transforming sites across the UK. Our purpose is to redefine the way sustainable development is delivered. Based on our collective experience, we collaborate at the earliest stage to design and self-deliver innovative customer solutions across technically demanding built environment and infrastructure sectors. Working in partnership with our stakeholders, we are actively contributing to economic growth, social advancement and environmental protection. Diversity & Inclusion We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm.Working Hours :Monday- Friday 8am- 5pm 40 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working ....Read more...

Business Administrator /BRCGS Programme Apprentice (BRC Trading Company)

As a key member of the BRCGS Programmes Team, this role provides essential administrative support to ensure the smooth operation of programme activities. Scheme Administration (Approx. 40%): Take ownership of specific scheme requirements, such as trademark approvals and Schedule A administration. Ensure strict adherence to procedures for trademark usage in line with scheme requirements. Monitor and track the issuance of invoices for scheme fees. Operate autonomously, with initial training and ongoing support from the Technical Manager. Programme Team Support: Organise and coordinate regular meetings for all Technical Advisory Committees and Technical Working Groups, including sending invitations, tracking attendance, and managing confidential documentation. Collate and prepare information for quarterly meetings, including extracting data from Power BI, creating PowerPoint presentations, and conducting basic trend analysis. Document and Information Management: Maintain robust document control for all team documents. Support the management and organisation of the team’s SharePoint site, ensuring logical access and up-to-date files. General Administration: Provide day-to-day administrative support, including file maintenance and document control. Track and respond to enquiries, ensuring all issues are resolved within established KPIs. Participate in team meetings, including minute-taking as required. Collaboration: Work closely with the entire BRCGS Team, actively participating in meetings and supporting cross-team initiatives. Key Responsibilities Scheme Administration: Take ownership of specific scheme requirements, including trademark approvals and Schedule A administration. Ensure all trademarks are used in accordance with scheme requirements and that invoices for scheme fees are accurately tracked and issued. This area will comprise approximately 40% of your role. Meeting Coordination: Organise and manage regular meetings for Technical Advisory Committees and Technical Working Groups. Responsibilities include sending invitations, tracking attendance, and ensuring all confidentiality and compliance forms are completed. Data & Document Management: Collate and analyse information for quarterly meetings, extracting data from Power BI and preparing PowerPoint presentations to identify trends. Maintain robust document control for all team documents and support the management of the SharePoint site to ensure logical access and up-to-date files. Team Support: Provide comprehensive administrative support to the Programme Team, including general file maintenance, document control, and tracking enquiries to ensure timely resolution within set KPIs. Training:BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:The job holder would be encouraged to look for opportunities to grow in the job and continue to be an active member of the Programmes Team to take on more responsibility to support with administration tasks such as organising meetings, review of procedures, internal auditing. Within BRCGS there may be opportunities to move to roles where the skills learnt during the apprenticeship could be used for working with other teams in a support capacity and grow in experience.Employer Description:The company was founded in 1996 by retailers who wanted to harmonise food safety standards across their supply chain. Today we are globally recognised across both food and non-food categories and operate the most rigorous third party certification scheme of its type. Our message is clear, we have the most rigorous schemes and the highest trained auditors giving you the best results possible. BRCGS is a market-leading global brand that helps build confidence in the supply chain. Our Global Standards for Food Safety, Packaging Materials, Storage and Distribution, Consumer Products, Agents and Brokers, Retail, Gluten Free, Plant-Based and Ethical Trading set the benchmark for good manufacturing practice and help provide assurance to customers that your products are safe, legal and of high quality. Independent research, carried out by the University of Birkbeck, demonstrates the value and economic impact that certification to BRCGS can bring.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Microsoft Office,Excel - pivot tables, Word,PowerPoint,Interpersonal skills,Written communication skills,Proactive attitude,Positive attitude,Able to work independently,To be curious ....Read more...

Volkswagen St Albans - Service Technician Apprenticeship

The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.   Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:  Use of diagnostic equipment to identify vehicle faults Testing of parts and systems to ensure correct working Following checklists to ensure all critical parts of vehicles are examined Carrying out bumper to bumper overview, service, and inspection Maintenance of electronic systems including on- board entertainment systems Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension Completion of legible and accurate paperwork for the customers and centres records Maintenance of a clean and tidy work environment You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.   We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:   Enthusiasm and willingness to learn  Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.  In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.  Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.  Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.   Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...

Early Years Educator Apprentice - Level 3 Little Adventures Nursery Stirchley

Little Adventures Stirchley are delighted to have an opportunity for an Apprentice to join their team. As an Early Years Apprentice you will be trained on the job to give you a true representation of what it is like to work in a day nursery. You will be allocated a buddy who you will work alongside, and you will work towards undertaking the role of a key person. Within the role of Apprentice, you will attend training days with our training provider and the other days will be based at Little Adventures St. Philips, Bristol nursery.Duties• You will work as part of a team planning, monitoring and evaluating activities for children from birth to approximately five years of age• You will be responsible for the care and education of the children in the room within a key person structure• Support in ensuring the environment is stimulating and appropriate including layout, display of resources, displays and equal opportunities• Assist with the daily, weekly and monthly checks around the nursery• Ensuring the safeguarding and welfare of the children in the room at all times is essential• You will work to the Early Years Foundation Stage EYFS Statutory Framework• To support qualified staff with daily routines in the nursery• To learn the skills of a nursery nurse, on the job, working practically as part of the team• To learn how to provide high quality childcare to our children• Understand the importance of keeping everyone safe and the part you play• To never be left unsupervised with the children• To gain a good understanding of child development and how this is important when caring for children• To contribute/complete children’s observations and records where requiredAbout you• You should have a strong interest in working with children to help them develop and grow• You should show the dedication to be able to complete the apprenticeship• You need to have at least a C Grade in GCSE maths or English or be willing to complete your functional skills alongside your apprenticeship• You should demonstrate a good work ethic and be able to communicate effectively with the people around you, making sure that you treat both other staff and children with respect and care at all timesFuture prospectsOn completion of your level 3 apprenticeship (12-15 months), there may be opportunities to be promoted to a full time Early Years Practitioner and we will work with you to create a continuous development plan and learning pathway to reach your future career goals within the Early Years sector.Little Adventures is committed to Safer Recruitment, therefore this role is subject to an Enhanced DBS check and at least 2 satisfactory references.Benefits:• Additional leave• Bereavement leave• Company events• Cycle to work scheme• Discounted or free food• Employee discount• Health & wellbeing programme• Sick payTraining:Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:• Knowledge, Skills and Behaviours• Level 3 Diploma for the Early Years Educator• Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid• Level 2 Functional Skills in maths and English (if required)This will be delivered by your dedicated training provider, Realise.Training Outcome:On completion of your level 3 apprenticeship (12-15 months), there may be opportunities to be promoted to a full time Early Years Practitioner and we will work with you to create a continuous development plan and learning pathway to reach your future career goals within the Early Years sectorEmployer Description:Little Adventures Nursery Stirchley is conveniently located next to Bournville train station. Little Adventures is pleased to bring award winning day childcare to such a vibrant community. located on Lea House Road in Stirchley. The brand new Stirchley nursery has had a full renovation both inside and outside, featuring a state of the art baby room and toddler preschool room.Working Hours :40 hours a week - Monday to Friday (shifts agreed at offer stage)Skills: Analytical Skills,Attention to detail,caring,Communication Skills,Creative,Customer care skills,Initiative,IT skills,Logical,Maths and English,Non judgemental,Organisation skills,Patience,Presentation skills,Team working ....Read more...

Registered Care Service Manager

AA Euro Healthcare are recruiting for an experienced and compassionate Care Home Manager on behalf of a leading adult care provider in Charing, Kent. This is an excellent opportunity to step into a leadership role and make a genuine difference in the lives of adults with complex needs.About the Role:As Home Care Manager, you will be taking responsibility for all aspects of the day to day running of the care home and to achieve an industry leading standard.Key responsibilities include: Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service.Ensure that all staff working within the home receive regular supervision.Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, transition into the home if appropriate.Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person’s needs and aspirations, and is reviewed regularly.Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice.Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs.Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary.Ensure that all steps are taken to maintain the health of people living within the home. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports, management information on the conduct of the home where this is necessary.Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner.Work with the Personnel Department in supporting the recruitment and selection of staff, assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required.Participate, as required, in the formulation of budgets, to monitor expenditure in specific budget headings, as required.Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities.Be accountable for the management of the Home’s petty cash float and any monies/valuables belonging to service users kept within the home.Participate in the Area’s on-call management system as required.Ensure that the home is run in accordance with good Health & Safety practice and legal requirements.Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised.Ensure that good communication networks are maintained within the home.Support the Company’s Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be.Ensure that all staff within the Home are aware of, and adhere to, Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required.Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position. What’s On Offer: Competitive Salary28 days annual leave (inclusive of bank holidays)Flexible Holiday Purchase SchemeComprehensive induction programme to Care Certificate StandardsOpportunities to complete Apprenticeships and gain qualifications in Social CareStakeholder Pension & Share Save SchemeFree Employee Assistance ProgrammeAnnual staff awards and employee recognition schemesClear pathways for career progressionAccess to the Care Foundation for family and friend grant applications What You’ll Need: Previous experience at management level is essential.The ability to keep calm under pressure.Confidence to work alone and as part of a team.Excellent communication skills.The passion to work with vulnerable Adults.The desire and commitment to achieve high standards of safeguarding. Personal Characteristics: Diploma in Health and Social Care or be willing to work towards one.Experience in supporting adults with challenging behaviour, learning disabilities and/or mental health issues.The ability to keep calm under pressure.The confidence to work alone or as part of a team.Excellent communication skillsThe passion to work with vulnerable adultsThe desire and commitment to achieve high standards of safeguarding. Apply today and a member of the AA Euro Healthcare team will be in touch!INDHC   ....Read more...

Marketing Specialist (6 months)

Marketing Specialist (6 Month Contract) Remote across Australia | Sydney preferred | January start The Company Our client is a well established organisation that supports businesses across Australia with programs, insights and client engagement platforms designed to strengthen workplace performance. With a strong presence across ANZ and a collaborative marketing function, they partner closely with sales, customer success and content teams to deliver meaningful commercial outcomes. The Opportunity As a Marketing Specialist, you will take ownership of day to day marketing activity that keeps the brand visible, clients engaged and communication flowing. You will manage email communications, support organic social content, coordinate webinars and help streamline marketing operations. This role suits someone who enjoys autonomy, has strong organisational skills and thrives in an environment with clear expectations and measurable outputs. Key Responsibilities Manage daily marketing execution including email communications, CRM workflows and client outreach using HubSpot Coordinate webinars including planning, stakeholder communication, content organisation and post event follow ups Support organic social media activity across key channels, ensuring content aligns with brand tone and humanises the B2B presence Organise information and maintain accurate, structured marketing assets and documentation Create and refine visual content using Canva and, ideally, Figma to support campaigns and brand consistency Assist with project coordination, helping manage timelines, priorities and workflow across marketing initiatives Ideal Experience Background in B2B marketing with confidence working independently and executing tasks without close supervision Hands on experience with HubSpot or a similar CRM and marketing automation tool Good working knowledge of organic social media channels and how to deliver content that resonates in a B2B context Strong time management and organisational abilities, with experience juggling multiple tasks or small projects Creative mindset with basic design capability in Canva, plus an eye for brand presentation (Notion experience is a bonus) Why Apply Step into a meaningful role where your work directly contributes to client engagement, brand presence and marketing performance Enjoy flexibility and autonomy with the ability to work remotely from anywhere in Australia Join a supportive team that values initiative, critical thinking and high quality execution Contact Jarryd Barker at jbarker@parityconsulting.com.au Whether you are a sports fanatic, shark diver or part time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process. ....Read more...

Regional Children and Young People’s Advocate

Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Community Services Directorate Within this directorate, the following vital services are delivered;Black Country Women’s Aid Community Services include; • Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) • Black Country IRIS (primary care) educator and advocacy service • Rape and Sexual Abuse Support Services (Black Country)• Black Country Sexual Abuse Forum• Black Country Counselling Service • Domestic and sexual abuse, Children and Young person’s service (Black Country)• West Midlands Stalking Service• Ask Marc (Male abuse referral centre) This position is located within the Community Domestic Violence and Abuse Support Service The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. The team: Our Children and Young People’s (Flourishing Futures) Specialist Advocates for vulnerable children between the ages of 7 and 14 years who have been affected by domestic abuse at home. This will be delivered through the NSPCC Dart (domestic abuse recovering together) Programme. The Dart Programme is a programme recognised by the Home Office. We aim to provide a responsive, needs-led service to children and young people, creating a positive culture and environment, enabling them to achieve their potential. Job Role Job Title: Regional Children and Young People’s Advocate (Flourishing Futures)Position available: 1 full-time position (37.5 hours, Monday-Friday, 9 am to 5 pm), covering the Sandwell and Dudley area Salary: £23,809.50 - £24,360.35Closing date: 02 January 2026BCWA reserve the right to close this advertisement early if sufficient applications are receivedAll interviews will be held via Microsoft Teams Is this you? We are looking for someone who has experience of working with children and young people who have experienced trauma in both one-to-one and group work settings. You will carry a caseload which includes all aspects of case management, including risk assessment, needs assessment, support planning, outcomes and case review. The Role:The successful candidate will be required to provide a high-quality support service for children and young people affected by domestic abuse and violence in the home, including one-to-one casework and support for children and parents together to help communicate and build stronger relationships. You will also work closely with Domestic Abuse Advocates to deliver the Dart Programme, focusing on children exploring emotions, healthy coping strategies, communication and safe people prior to offering 10 group sessions exploring what domestic abuse is, why it is ok to talk about domestic abuse and some strategies to safety plan. If you are self-driven, conscientious, hardworking, with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply', and you will be emailed a link to an application form, job description, and an equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. DBS All positions are subject to DBS checks at the relevant level. ....Read more...

Senior Front End Developer

Senior Front End Developer Senior Front End Developer – Global Workforce Technology Innovator – London (Tech stack: React, React Native, TypeScript, JavaScript (ES6+), HTML, CSS, Component Libraries, Design Systems, State Management (Redux, Zustand, MobX, Apollo), Web & Mobile UI/UX, Accessibility, Front End Architecture) Our client began over a decade ago with a bold vision: to transform organisational scheduling by replacing outdated processes with intelligent, beautifully crafted digital solutions. What started as a simple idea has grown into a global movement-one that empowers employees, reduces operational complexity, and uses innovative technology to reshape the future of workforce management. Their rapid growth is driven by a deeply talented engineering team-people who blend craftsmanship with creativity, and who take pride in building products that solve meaningful, real-world problems. If you’re a Senior Front End Developer who loves making an impact, this is your chance to join a company where your work genuinely matters. This is a role for engineers who are passionate about React, committed to building intuitive, high-performance interfaces, and excited about delivering cross-platform experiences using React Native. You'll play a key role in shaping the UI across both web and mobile platforms, while influencing architectural decisions and raising the bar for engineering excellence. You’ll be working in a modern front-end environment that includes React, React Native, TypeScript, component-driven development, and a rapidly evolving design system. The team values engineers who are curious, collaborative, and eager to explore new ways of solving complex challenges, whether that’s improving performance, enhancing accessibility, or leveraging tools like Storybook, Vite, and cutting-edge AI workflows. As a senior engineer, you’ll help define the future of their shared codebase while mentoring others and championing best practices around tools, testing, and performance. They are looking for Senior Front End Developers with experience in some or all of the following: React, React Native, TypeScript, JavaScript (ES6+), HTML, CSS, Component-Driven Architecture, Design Systems, State Management (Redux, MobX, Apollo, Zustand), Accessibility, Testing, Performance Optimisation, API Integration, Vite, Webpack, Storybook, and mobile development using React Native. All positions come with the following benefits: • Unlimited holiday • Free medical, dental and vision coverage • Hybrid working (only 1 day a month in the office, in reality 1/quarter) • Expenses for travelling to the office paid • Charitable giving programmes • Virtual team classes, events and happy hours There is no ‘I’ in team. By bringing together curious minds, talented engineers, and a culture that encourages experimentation, the company continues to grow year after year. They have ambitious plans and global reach, making this an exciting moment to join. If you’re driven by quality, motivated by impact, and want to work with modern technologies like React and React Native, this is the perfect opportunity. Location: London, UK / Remote Working Salary: £70,000 – £90,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK, even though remote working is available. To apply for this position please send your CV to Lina Savjani at Noir. NOIRUKTECHREC NOIRUKREC NC/LS/66137 ....Read more...

Facilities Coordinator - L3 Facilities Management Apprenticeship

General ·         Assist with budget and cost control and an awareness of the property budget and client objectives.  ·         Assist with the management of service contracts, the assessment of quotes and fees to ensure best value and deliverability. ·         Assist with progress monitoring meetings, with the services maintenance contractors to monitor compliance with the contract scope of works and progress with the planned preventative maintenance activity. ·         Assist with the maintenance audit regimes and safe systems of work, and actively manage continuous improvement by the contractor.   Financial ·         Assist with the preparation and monitoring of the service budgets, in consultation with the Property & Asset Manager. ·         Maintain proper records of expenditure and spending commitments, using appropriate technology provided. ·         Making sure that works are complete so invoices can be paid.   Contractors and Staff ·         Assist with regular meetings and inspections with both contractors and consultants. ·         Seek greater efficiencies and better work practices in order to improve the quality of service delivery to occupiers.  ·         Assist with the monitoring and assess the performance of contractors at the property and take effective early action to address any shortcomings. ·         Assist with preparation of contractor health and safety information exchange information.   Occupiers ·         Maintain good relations with all occupiers. ·         Assist with preparation of ad hoc reports as required for issue to internal and external parties   Health & Safety ·         Report on condition of Health and Safety compliance within your building(s) – following procedure and checklist. ·         Ensure you, and any on site staff, are fully conversant with Newmark, Safety, Health & Environmental (SHE) policies and any operational procedures made under these relevant to their role. ·         Undertake regular checks of contractor site logbooks and ensure all H&S records are being correctly maintained and are fully up to date and complete at all times. ·         If required, to co-operate fully and promptly with any accident investigation.Training:Alongside your day to day duties, you will complete the Facilities Management Supervisor Level 3 Apprenticeship: ·         This apprenticeship prepares an individual for managing a Facilities Management service, or a group of services, which can be labelled as ‘hard’ (estate/building management) or soft (catering/cleaning/administration/security) ·         The apprentice will have to provide customer service skills and be proactive in finding solutions to problems. ·         All apprentices will be required to supervise others; to understand the contractual requirements and service delivery targets between their employing organisation and the client/customer in order to achieve service targets ·         On and off the job training and location to be confirmedTraining Outcome:Facilities Manager (or Assistant FM Manager) - Managing facilities contracts, budgeting, coordinating maintenance, procurement, working with stakeholders. Possibly doing a Level 4 FM apprenticeship in parallel.Employer Description:Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (“Newmark”), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark’s comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Combining the platform’s global reach with market intelligence in both established and emerging property markets, Newmark provides superior service to clients across the industry spectrum. For the twelve months ended September 30, 2024, Newmark generated revenues of approximately $2.6 billion. As of that same date, Newmark’s company-owned offices, together with its business partners, operated from nearly 170 offices with more than 7,800 professionals around the world. To learn more, visit nmrk.com or follow @newmark.Working Hours :Our hybrid working policy outlines for the majority of roles to be in the office for 3 days per week, with 2 days working from home.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Logical,Team working ....Read more...

Dental Receptionist Apprenticeship (Customer Service) - Richmond

As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.  Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'  Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome: Possibility of a full time role after the completion of the Apprenticeship Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday (08:15-20:00) Tuesday,Wednesday,Thursday (08:15-17:30) Friday (08:15-16:15)Skills: Communication skills,IT skills,Attention to detail ....Read more...

Volkswagen Service Technician/Mechanic Apprentice

The service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our service technicians/mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.  Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include: ·       Use of diagnostic equipment to identify vehicle faults. ·       Testing of parts and systems to ensure correct working. ·       Following checklists to ensure all critical parts of vehicles are examined. ·       Carrying out bumper to bumper overview, service, and inspection. ·       Maintenance of electronic systems including on- board entertainment systems. ·       Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.  ·       Completion of legible and accurate paperwork for the customers and centres records ·       Maintenance of a clean and tidy work environment. You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: ·       Enthusiasm and willingness to learn ·       Teamwork ·       Strong communication ·       Customer Service ·       Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.  Training:Training will be delivered using a combination of virtual classroom, remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. On successful completion of the three-year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handlin Brand-specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative ....Read more...

Solicitor Apprenticeship (London)

As a Solicitor Apprentice, you will join a fast-paced, dynamic working environment where personal resilience and a willingness to learn are key to success. Solicitor apprentices have a unique opportunity to ‘earn while they learn’ by putting their academic learning into practice while working towards qualifying as a solicitor. The apprenticeship is fully funded, so apprentices have no university fees and earn a competitive salary for the duration of the programme. Throughout your apprenticeship you will work on real-life legal projects alongside experienced solicitors. Apprentices can expect to: Be involved in client meetings Assist solicitors with legal matters Conduct legal research Draft correspondence and documents Prepare files and bundles As you progress in your role, you will be introduced to more advanced tasks to help you build a portfolio and work towards the level 7 qualification. These tasks may involve: Preparing client training Leading client meetings Progressing legal matters and transactions You will be supported by a supervisor who is an experienced solicitor, a dedicated Early Talent team, and fellow legal apprentices. In addition, you will be allocated a buddy to help you settle into both working and studying. You will join a comprehensive induction programme and receive training that combines on-the-job learning with structured sessions, ensuring you are fully equipped to succeed in your role. Furthermore, you will have access to a wide range of courses available through our Pinsent Masons Learning and Development team, enabling you to develop your skills and build a successful career. In the first four years of your apprenticeship, you will be based in two legal teams, spending two years in each. This structure is designed to give you in-depth experience and continuity within each team, allowing you to build strong relationships and develop a deeper understanding of the legal work involved. During the final two years, you will join the trainee solicitor cohort and undertake six-month placements in four different departments, gaining broad exposure to commercial law. As the legal landscape and our business evolve, we may update the structure and rotation schedule of the Solicitor Apprenticeship programme. These changes help us maintain a high standard of training and ensure our apprentices are well-prepared for the future of legal practice. Some travel within the UK and Ireland will be required during your apprenticeship. We will help you book your travel and reimburse any travel-related business expenses in line with our policy to enable you to meet the business needs and access relevant training opportunities.Training:Solicitor Apprentices have a dedicated weekly study day studying legal foundation subjects, skills modules and preparing for a range of assessments, including the Solicitors Qualifying Examination (SQE). They spend the remaining four days per week working with colleagues in the office. Solicitor Apprentices complete weekly tasks and receive regular feedback from their subject tutor, as well as meet with the Skills Coach to support their progress.Training Outcome:Upon successful completion of the 6-year solicitor apprenticeship and Solicitors Qualifying Examination, subject to SRA character and suitability assessment, you will become a qualified solicitor and have a chance to join our Newly Qualified (NQ) Solicitor recruitment process. Our Graduate Development team work closely with the business to identify which roles are available and share a list with Solicitor Apprentices and Trainee Solicitors in the final year of their programme. You will be able to apply for a small number of vacancies across the firm’s offices. The outcome will be based on your performance at assessment and throughout your apprenticeship. This gives you every opportunity to further your career with a leading firm in your chosen area of law.Employer Description:Pinsent Masons is a global law firm with over 3,800 employees operating in over 29 offices across Europe, Asia Pacific, Africa and the Middle East. We have a long-standing reputation for delivering high-quality legal advice rooted in a deep understanding of the sectors and geographies in which our clients operate. Our core values are Approachable, Bold and Connected and as a firm we hold these in high regard. Personally and collectively, we live them every day and our firm is a better place for it. We pride ourselves on being an innovative law firm who put people at the heart of the business. Pinsent Masons won the Most Innovative Law Firm in Europe award for the third time at the 2023 Financial Times Innovative Lawyer Awards Europe. The firm has been awarded Gold Employer status in this year’s 2025 Global Workplace Equality Index by Stonewall, recognising our continued commitment to fostering an LGBTQ+ inclusive workplace. We are proud to be a Top 75 Employer in the Social Mobility Index 2025. This recognition highlights our commitment to fostering an inclusive and equitable workplace. We’re proud to have been placed amongst RateMyApprenticeship Best 100 Employers 2024-2025.Working Hours :Monday - Friday, 9.30am - 5.30pmSkills: Attention to detail,Organisation skills,Interest in business,Personal responsibility,Intellectual capability,Social adaptability,Drive,Positive impact ....Read more...

Solicitor Apprenticeship (Birmingham)

As a Solicitor Apprentice, you will join a fast-paced, dynamic working environment where personal resilience and a willingness to learn are key to success. Solicitor apprentices have a unique opportunity to ‘earn while they learn’ by putting their academic learning into practice while working towards qualifying as a solicitor. The apprenticeship is fully funded, so apprentices have no university fees and earn a competitive salary for the duration of the programme. Throughout your apprenticeship, you will work on real-life legal projects alongside experienced solicitors. Apprentices can expect to: Be involved in client meetings Assist solicitors with legal matters Conduct legal research Draft correspondence and documents Prepare files and bundles As you progress in your role, you will be introduced to more advanced tasks to help you build a portfolio and work towards the level 7 qualification. These tasks may involve: Preparing client training Leading client meetings Progressing legal matters and transactions You will be supported by a supervisor who is an experienced solicitor, a dedicated Early Talent team, and fellow legal apprentices. In addition, you will be allocated a buddy to help you settle into both working and studying. You will join a comprehensive induction programme and receive training that combines on-the-job learning with structured sessions, ensuring you are fully equipped to succeed in your role. Furthermore, you will have access to a wide range of courses available through our Pinsent Masons Learning and Development team, enabling you to develop your skills and build a successful career. In the first four years of your apprenticeship, you will be based in two legal teams, spending two years in each. This structure is designed to give you in-depth experience and continuity within each team, allowing you to build strong relationships and develop a deeper understanding of the legal work involved. During the final two years, you will join the trainee solicitor cohort and undertake six-month placements in four different departments, gaining broad exposure to commercial law. As the legal landscape and our business evolve, we may update the structure and rotation schedule of the Solicitor Apprenticeship programme. These changes help us maintain a high standard of training and ensure our apprentices are well-prepared for the future of legal practice. Some travel within the UK and Ireland will be required during your apprenticeship. We will help you book your travel and reimburse any travel-related business expenses in line with our policy to enable you to meet the business needs and access relevant training opportunities.Training:Solicitor Apprentices have a dedicated weekly study day studying legal foundation subjects, skills modules and preparing for a range of assessments, including the Solicitors Qualifying Examination (SQE). They spend the remaining four days per week working with colleagues in the office. Solicitor Apprentices complete weekly tasks and receive regular feedback from their subject tutor, as well as meet with the Skills Coach to support their progress.Training Outcome:Upon successful completion of the 6-year solicitor apprenticeship and Solicitors Qualifying Examination, subject to SRA character and suitability assessment, you will become a qualified solicitor and have a chance to join our Newly Qualified (NQ) Solicitor recruitment process. Our Graduate Development team work closely with the business to identify which roles are available and shares a list with Solicitor Apprentices and Trainee Solicitors in the final year of their programme. You will be able to apply for a small number of vacancies across the firm’s offices. The outcome will be based on your performance at the assessment and throughout your apprenticeship. This gives you every opportunity to further your career with a leading firm in your chosen area of law.Employer Description:Pinsent Masons is a global law firm with over 3,800 employees operating in over 29 offices across Europe, Asia Pacific, Africa and the Middle East. We have a long-standing reputation for delivering high-quality legal advice rooted in a deep understanding of the sectors and geographies in which our clients operate. Our core values are Approachable, Bold and Connected and as a firm we hold these in high regard. Personally and collectively, we live them every day and our firm is a better place for it. We pride ourselves on being an innovative law firm who put people at the heart of the business. Pinsent Masons won the Most Innovative Law Firm in Europe award for the third time at the 2023 Financial Times Innovative Lawyer Awards Europe. The firm has been awarded Gold Employer status in this year’s 2025 Global Workplace Equality Index by Stonewall, recognising our continued commitment to fostering an LGBTQ+ inclusive workplace. We are proud to be a Top 75 Employer in the Social Mobility Index 2025. This recognition highlights our commitment to fostering an inclusive and equitable workplace. We’re proud to have been placed amongst RateMyApprenticeship Best 100 Employers 2024-2025.Working Hours :Monday - Friday, 9.30am - 5.30pm.Skills: Attention to detail,Organisation skills,Interest in business,Personal responsibility,Intellectual capability,Social adaptability,Drive,Positive impact ....Read more...

Paralegal Apprenticeship (Manchester)

Pinsent Masons Vario provides a range of professional services to our clients. These include managed legal services, flexible legal provision, legal project management, legal technology consultancy and company secretarial.  We have developed the Paralegal Centre of Excellence, which brings together a range of paralegal skills and capabilities and provides a variety of services to both our lawyers and our clients. A paralegal is a highly valued member of a legal team that has extensive knowledge of the law and legal matters, but is not a qualified lawyer. Paralegals undertake a wide variety of administrative and legal work. The work our paralegals do is a key part of how we deliver legal services and they can choose to specialise in a specific area of law. Throughout your apprenticeship you will be based in one or two teams (this may include Construction & Projects, Property, Finance & Restructuring, Disputes, Intellectual Property, Cyber Data & Privacy, Employment, Corporate), enabling you to develop a good understanding of the specific areas of law. You may also have an opportunity to assist other teams depending on business needs. The type of tasks an Apprentice Paralegal can expect to assist with on a day-to-day basis can vary but may include: Helping to manage the documentation required in legal matters, including creating bundles of documents that will be used in court Helping to create and maintain template documents (precedents) that will be used in legal transactions Taking minutes and writing up notes for meetings or legal proceedings Conducting legal research and writing up advice notes Drafting legal documents such as settlement agreements, contracts, and legal pleadings Other ad-hoc duties and tasks as dictated by the business and client needs As you progress in your role, you will be introduced to more advanced tasks to help you build a portfolio and work towards the paralegal qualification. You will be supervised by an experienced MLS (managed legal services) delivery manager and supported by your team, your buddy, and a dedicated early talent team. You will receive full training which will combine on-the-job learning and formal structured sessions to ensure you are fully equipped to succeed in the role. You will also have access to a wide range of courses available through our Pinsent Masons Learning and Development team, enabling you to develop your skills and build a successful career. Some travel within the UK and Ireland might be required during your apprenticeship. We will help you book your travel and reimburse any travel-related business expenses in line with our policy to enable you to meet the business needs and access relevant training opportunities. Training:Paralegal Level 3 Apprenticeship Standard: Apprentice Paralegals have a dedicated weekly study day during which they study legal foundation subjects and skills modules as well as prepare for a range of assessments. Apprentice Paralegals spend the remaining four days per week working with colleagues in the office Throughout your studies you will complete regular tasks and receive feedback from your subject tutor, as well as meet with the Skills Coach to support your progress Training Outcome: Upon successful completion of your paralegal apprenticeship, you could have the opportunity to apply for paralegal roles at Pinsent Masons and explore a range of future progression opportunities available within our Paralegal Centre of Excellence. Alternatively, depending on role availability and individual preference, you could also apply for our solicitor apprenticeship programme If you are successful in securing a Pinsent Masons solicitor apprenticeship role following completion of our paralegal apprenticeship, the duration of the solicitor apprenticeship may be shortened Employer Description:Pinsent Masons is a global law firm with over 3,800 employees operating in over 29 offices across Europe, Asia Pacific, Africa and the Middle East. We have a long-standing reputation for delivering high-quality legal advice rooted in a deep understanding of the sectors and geographies in which our clients operate. Our core values are Approachable, Bold and Connected and as a firm we hold these in high regard. Personally and collectively, we live them every day and our firm is a better place for it. We pride ourselves on being an innovative law firm who put people at the heart of the business. Pinsent Masons won the Most Innovative Law Firm in Europe award for the third time at the 2023 Financial Times Innovative Lawyer Awards Europe. The firm has been awarded Gold Employer status in this year’s 2025 Global Workplace Equality Index by Stonewall, recognising our continued commitment to fostering an LGBTQ+ inclusive workplace. We are proud to be a Top 75 Employer in the Social Mobility Index 2025. This recognition highlights our commitment to fostering an inclusive and equitable workplace. We’re proud to have been placed amongst RateMyApprenticeship Best 100 Employers 2024-2025.Working Hours :Monday - Friday between 9.30am to 5.30pm.Skills: Attention to detail,Organisation skills,Interest in business,Intellectual capability,Social adaptability,Drive,Personal responsibility,Positive impact ....Read more...

Learning Support Assistant apprentice

You will support students with Special Educational Needs and Disabilities (SEND) across a range of settings with professional responsibilities including: Working with individuals or small groups of students in the classroom Supporting students with social and emotional well-being Implementing specific programmes with individuals or small groups appropriate to their development needs throughout the curriculum area and/or internal interventions Assisting in the devising of individual student targets and supporting regular monitoring and review Developing positive relationships with students and staff to assist with student progress and attainment Training:As part of this role, you will complete the Level 3 Teaching Assistant Apprenticeship, which combines practical experience with high-quality training. The programme includes: Structured learning delivered by United Learning’s apprenticeship team On-the-job training in a supportive school environment Development of skills in classroom practice, SEND support, and student engagement Regular reviews and mentoring to help you succeed A nationally recognised qualification upon completion This is an excellent opportunity to start or progress your career in education while earning a salary and gaining valuable experience.  Training Outcome:You will be qualified as a Level 3 Teaching Assistant which could lead to a HLTA role, teacher training and full teaching role.Employer Description:Accrington Academy has a strong local reputation and has been oversubscribed for several years. We are a successful school, where our staff and students thrive in a purposeful, ambitious, and supportive environment. We seek to provide outstanding education and bring out ‘The best in everyone’ every single day.  We are incredibly proud to deliver a curriculum which combines powerful knowledge and outstanding examination results with Education with Character; an education which challenges, inspires and excites our students and prepares them for the ups and downs of life. With this in mind, we provide a breadth of opportunities and experiences which seek to help our students become confident, well-rounded, and ambitious young adults. Our curriculum and enrichment programme are overflowing with opportunities to try something new and develop new skills.  The academy continues to go from strength to strength, with passionate staff who are willing to go the ‘extra mile’ seeing and treating every student as an individual. The environment in which we work is modern and vibrant with first class facilities.  As one of the UK’s largest and most respected multi academy trusts, United Learning is committed to helping you thrive. We offer outstanding career development, personalised support, and a culture that truly values your contribution.  We are always evolving our benefits to meet the changing needs of our staff and to remain one of the most rewarding places to work in education. Recent additions include a Health Cash Plan, which allows you to claim back the cost of private healthcare, covering everything from dental and optical care to physiotherapy and specialist consultations. We have also introduced a free Will writing service, giving you peace of mind for the future.  As a United Learning colleague, you will benefit from:  Some of the most competitive salaries in the sector, with average pay around 5% above national scales. At least eight INSET days each year, including three dedicated to planning Tailored professional development to support your career goals Access to Westfield Rewards, offering discounts and cashback at hundreds of major retailers Enhanced family leave benefits A comprehensive Health Cash Plan to help cover every day healthcare costs, reducing financial pressure while supporting your wellbeing Discounts on gym memberships A convenient car lease scheme 24/7 access to a free and confidential employee assistance programme for emotional and practical support   As an Accrington Academy colleague, you will also benefit from:  A commitment to support you where possible with flexible working options which suit your lifestyle  At least one guaranteed paid personal day each year, to use as you wish Excellent facilities and resources, including onsite gym and pool    If this sounds like a role you would be interested in, we would love to hear from you. If you would like to arrange a tour of the  Academy or if you have any questions about the role please contact the Principal’s PA, Sandra Chadburn on sandra.chadburn@accrington-academy.org     Working Hours :Monday - Friday 8.00am - 4.00pm, term time onlySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...

Dental Receptionist Apprenticeship (Customer Service) - Middlesbrough

As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.  Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'  Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings Training: Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship Training Outcome: Possibility of a full time role after the completion of the Apprenticeship Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Thursday, 08:15 - 17:30 and Friday, 08:15 - 16:45Skills: Communication skills,IT skills,Attention to detail ....Read more...

Customer Service Sales Apprentice

Target are an IT hardware and software distributor supplying the independent retail channel as well as online retailers, system integrators, and reseller customers. We have an expanding portfolio working with over 50 direct or exclusive brands, including taking our own branded products to market. We are seeking a hard-working and self-sufficient customer service apprentice to join the team as a seconded employee for our partner Newline Interactive. Newline is a global provider of interactive touch displays and collaboration solutions. This junior role is an excellent opportunity for someone eager to develop their skills under the guidance of experienced professionals. The successful candidate will be responsible for supporting the Newline UK business through a variety of commercial activities to drive business growth for its clients.Job Purpose: As a Level 2 Customer Service Apprentice will support the sales team in achieving business growth. This role offers hands-on experience in sales operations, marketing trends, and performance reporting while working toward achieving key performance indicators (KPIs) and compliance standards.Key Responsibilities: 1. Strategic Planning & Execution Support the implementation of the company’s strategic sales plans to achieve business objectives.•Assist in monitoring progress toward set goals and targets. 2. Customer Needs Clarification Engage with customers to understand their requirements and provide tailored product or service solutions.• Ensure customer expectations are clearly communicated and met. 3. Competitive Information Collection & Reporting Gather, analyse, and report on competitor activities and market trends. Provide insights to support strategic decision-making. 4. Financial & Performance Targets Assist in meeting financial goals through effective sales support and opportunity development. Contribute to the achievement of monthly, quarterly, and annual KPIs. 5. Customer Relationship Management Establish and maintain positive relationships with customers through effective communication and follow-up. Support the customer lifecycle from acquisition to after-sales service. 6. Marketing & Sales Activities Support the updating of marketing trends and materials. Participate in sales activities, including preparing quotations, assisting with customer training, and coordinating product demonstrations. 7. Events & Trade Shows Assist in the preparation and participation of sales campaigns, exhibitions, and trade shows. Represent the company professionally during customer and industry events. 8. Reporting & Forecasting Prepare weekly reports of sales performance for the Country Manager. Contribute to sales forecasts and provide constructive feedback to improve performance. 9. Customer Engagement Conduct customer visits to gather feedback and ensure satisfaction. Follow up on leads and maintain accurate records in the CRM system. 10. Compliance & Quality Standards Ensure adherence to company policies, sales regulations, and ethical standards. Maintain accurate documentation in compliance with internal and external requirements. This is a hybrid role, with both office and home working. Age-related salary with the opportunity to earn attractive bonuses through exceeding targets. All equipment (including a Newline monitor) will be provided 24 days of annual leave. Workplace pension Christmas shutdown Medical cash plan Annual company profit share schemehttps://newline-interactive.com/uk/ Training:Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to upskill in your role, and your 20% off-the-job learning will be incorporated as part of your working day. If successful, you will complete a Customer Service Apprenticeship Standard, which includes; Customer service level 2 apprenticeship standard Functional Skills (maths, English and ICT) if required Employment Rights and Responsibilities (ERR) Personal Learning and Thinking Skills (PLTS) This will be delivered by your dedicated training provider, Realise.Training Outcome:Opportunities for progression to Sales Executive or Account Manager roles upon completion.Employer Description:Target Components is an employee-owned national IT distributor, providing a comprehensive range of hardware, software, and accessories for over 25 years. From individual components to custom PC builds and enterprise-level solutions, we've got you covered. Target comprises two business units, Target Components and Servers Plus. Servers Plus specialises in servers, networking and enterprise infrastructure products, primarily selling to managed service providers (MSPs) through a dedicated sales team and website. Newline puts intuitive collaboration tools at your fingertips, helps build an engaging, dynamic working environment and brings efficiency to meetings. Inspiring colleagues to participate and interact, and giving proactive collaboration a boost!Working Hours :37.5 hours a week - Monday to Friday 9am - 5.30pm.Skills: Administrative skills,Attention to detail,Communication Skills,Customer care skills,Initiative,Number skills,Organisation skills,Problem solving skills ....Read more...

Citygate Volkswagen Ruislip Service Technician Apprenticeship

The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.  Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include: ·       Use of diagnostic equipment to identify vehicle faults. ·       Testing of parts and systems to ensure correct working. ·       Following checklists to ensure all critical parts of vehicles are examined. ·       Carrying out bumper to bumper overview, service, and inspection. ·       Maintenance of electronic systems including on- board entertainment systems. ·       Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.  ·       Completion of legible and accurate paperwork for the customers and centres records ·       Maintenance of a clean and tidy work environment. You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: ·       Enthusiasm and willingness to learn ·       Teamwork ·       Strong communication ·       Customer Service ·       Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)Certificate in Automotive Refrigerant Handling Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...

Digital PR Specialist

Drive impact with Digital PRWe are a new kind of cross-border agency with remote work at our core. We believe that great talent shouldn't be confined to a fixed desk, a rigid 9-to-5 schedule, or a long, exhausting commute. In our view, people thrive when they’re trusted to deliver exceptional work without micromanagement or the constraints of a traditional office job. This flexibility allows them to spend more time doing what they love—whether that’s walking their dog, enjoying time with family and friends, backpacking across Southeast Asia, or pursuing personal passions.The role:This is not a typical Digital PR role. As a Digital PR Specialist, you’ll play a key role in developing and executing PR and news generation strategies across diverse clients, industries, and markets. You’ll take ownership of campaigns, ensuring client KPIs are met while also contributing to new business, competitor research, marketing initiatives, and international expansion. This is a chance to be part of a dynamic, remote-first team, helping to build a global digital strategy from the ground up while growing alongside the company in a fast-paced environment. Required Skills & Experience2+ years’ experience, in-house or in an agency environmentGood understanding of the UK media landscape, news agenda and principles of news generationHave a strong understanding of the global media landscapeA strong level of verbal and written communication and copywriting (press release) skillsMust have some experience within Digital PR and Outreach either client or agency side, with existing relationships with PR/media contacts and influencersThe ability to build long lasting and strong relationshipsHave existing experience of strategy, promotion and seeding of client work across socialAbility to work under pressure to meet deadlinesA progressive understanding of SEO, particularly related to off-page SEO factorsA good understanding of how Digital PR is measured and the ability to explain results to clientsA creative thinker who works well in groupsMethodical, organised (working across multiple projects), with high attention to detailA go getter – someone who can own their projects, confidently bring new ideas to the team, feels comfortable to pitch to clients and provide counselDemonstrates initiative throughout their work – responding to clients in a timely manner, taking on their own research where appropriate etcProven track record of Digital PR campaign experience a bonus – examples of highly authoritative backlinks generated to client campaigns in top-tier media.Ability to assess the value of an earned media opportunity from an SEO point of view.Familiar with SEO tools such as: Majestic SEO, SEMrush, Ahrefs.Familiar with a variety of Digital PR/Outreach tools such as: Buzzstream, ResponseSource, HARO, Roxhill, MuchRack, Meltwater, CoverageBook, etc.A keen interest in technology, especially artificial intelligence (AI)ResponsibilitiesDeliver regular high-quality backlinks by researching, devising and executing digital PR and outreach campaigns.Research and contact websites that can provide back-link opportunities to clients.Write press releases, by-lines, case studies and other press material.Send out press releases and contact journalists with stories and content.Follow up with journalists over phone, email and social channels.Build relationships with journalists and the media in a range of industries using a variety of tools.Build relationships with influencers across various industriesWork closely with the wider team to make sure we create impactful PR strategies.You’ll create and research stories, strong media lists and monitor news and search for coverage opportunities.You will get to know your clients, developing detailed knowledge of their businesses and sectors.You will get to know your clients’ competitors, developing an overall knowledge of their PR activity and tactics.You will be proactive and work towards proactively seeking media opportunities for clients outside of any planned work.Use social media to help you grow your media relations, skill set and understanding of the industry.You’ll attend and contribute to regular brainstorms and come up with brilliant, creative and innovative ideas for your clients.Gain exposure to the technical aspects of SEO to help develop your understanding of search engines.Keep the senior team and your manager up to date on results and struggles.Completing performance reports (PR, marketing, and social media)Software skills:Cision/Roxhill/MuckRack/ResponseSource/HARO (important)Media and Social media monitoring tools (important)Excel, PowerPoint, Google Sheets/Docs/Slides (essential)Answer The Public, ahrefs, Semrush (useful)ChatGPT + Perplexity (useful)Benefits:A salary of £25K-30K depending on experience.25 days of holiday in year one (plus bank holidays)3-4 company off-sites per year (including one abroad)Fully remote role (based in the UK)MacBook, mouse, keyboard, additional screen.Option to work from a shared office/co-working space twice a week. ....Read more...

Registered Care Service Manager

AA Euro Healthcare are recruiting for an experienced and compassionate Care Home Manager on behalf of a leading adult care provider in Charing, Kent. This is an excellent opportunity to step into a leadership role and make a genuine difference in the lives of adults with complex needs.About the Role:As Home Care Manager, you will be taking responsibility for all aspects of the day to day running of the care home and to achieve an industry leading standard.Key responsibilities include: Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service.Ensure that all staff working within the home receive regular supervision.Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, transition into the home if appropriate.Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person’s needs and aspirations, and is reviewed regularly.Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice.Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs.Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary.Ensure that all steps are taken to maintain the health of people living within the home. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports, management information on the conduct of the home where this is necessary.Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner.Work with the Personnel Department in supporting the recruitment and selection of staff, assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required.Participate, as required, in the formulation of budgets, to monitor expenditure in specific budget headings, as required.Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities.Be accountable for the management of the Home’s petty cash float and any monies/valuables belonging to service users kept within the home.Participate in the Area’s on-call management system as required.Ensure that the home is run in accordance with good Health & Safety practice and legal requirements.Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised.Ensure that good communication networks are maintained within the home.Support the Company’s Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be.Ensure that all staff within the Home are aware of, and adhere to, Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required.Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position. What’s On Offer: Competitive Salary28 days annual leave (inclusive of bank holidays)Flexible Holiday Purchase SchemeComprehensive induction programme to Care Certificate StandardsOpportunities to complete Apprenticeships and gain qualifications in Social CareStakeholder Pension & Share Save SchemeFree Employee Assistance ProgrammeAnnual staff awards and employee recognition schemesClear pathways for career progressionAccess to the Care Foundation for family and friend grant applications What You’ll Need: Previous experience at management level is essential.The ability to keep calm under pressure.Confidence to work alone and as part of a team.Excellent communication skills.The passion to work with vulnerable Adults.The desire and commitment to achieve high standards of safeguarding. Personal Characteristics: Diploma in Health and Social Care or be willing to work towards one.Experience in supporting adults with challenging behaviour, learning disabilities and/or mental health issues.The ability to keep calm under pressure.The confidence to work alone or as part of a team.Excellent communication skillsThe passion to work with vulnerable adultsThe desire and commitment to achieve high standards of safeguarding. Apply today and a member of the AA Euro Healthcare team will be in touch!INDHC   ....Read more...

Regional Children and Young People’s Advocate

Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Community Services Directorate Within this directorate, the following vital services are delivered;Black Country Women’s Aid Community Services include; • Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) • Black Country IRIS (primary care) educator and advocacy service • Rape and Sexual Abuse Support Services (Black Country)• Black Country Sexual Abuse Forum• Black Country Counselling Service • Domestic and sexual abuse, Children and Young person’s service (Black Country)• West Midlands Stalking Service• Ask Marc (Male abuse referral centre) This position is located within the Community Domestic Violence and Abuse Support Service The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. The team: Our Children and Young People’s (Flourishing Futures) Specialist Advocates for vulnerable children between the ages of 7 and 14 years who have been affected by domestic abuse at home. This will be delivered through the NSPCC Dart (domestic abuse recovering together) Programme. The Dart Programme is a programme recognised by the Home Office. We aim to provide a responsive, needs-led service to children and young people, creating a positive culture and environment, enabling them to achieve their potential. Job Role Job Title: Regional Children and Young People’s Advocate (Flourishing Futures)Position available: 1 full-time position (37.5 hours, Monday-Friday, 9 am to 5 pm), covering the Sandwell and Dudley area Salary: £23,809.50 - £24,360.35Closing date: 02 January 2026BCWA reserve the right to close this advertisement early if sufficient applications are receivedAll interviews will be held via Microsoft Teams Is this you? We are looking for someone who has experience of working with children and young people who have experienced trauma in both one-to-one and group work settings. You will carry a caseload which includes all aspects of case management, including risk assessment, needs assessment, support planning, outcomes and case review. The Role:The successful candidate will be required to provide a high-quality support service for children and young people affected by domestic abuse and violence in the home, including one-to-one casework and support for children and parents together to help communicate and build stronger relationships. You will also work closely with Domestic Abuse Advocates to deliver the Dart Programme, focusing on children exploring emotions, healthy coping strategies, communication and safe people prior to offering 10 group sessions exploring what domestic abuse is, why it is ok to talk about domestic abuse and some strategies to safety plan. If you are self-driven, conscientious, hardworking, with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply', and you will be emailed a link to an application form, job description, and an equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. DBS All positions are subject to DBS checks at the relevant level. ....Read more...

Technical Sales Representative - Miami FL

JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. The Technical Sales Representative ensures that the assigned revenue, margin, and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned metal panel accounts in the state of Florida. The candidate must live in the greater Orlando territory and be available to travel the entire state of Florida. Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets. ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned. EDUCATION Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience EXPERIENCE Two plus years sales experience and/or training with ACM metal panels Construction knowledge (i.e., waterproofing, air barriers, framing, modular, glazing etc.) Basic knowledge of product chemistries OTHER SKILLS AND ABILITIES: Ability to travel extensivelywithin assigned territory. Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally starts at $85K and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...