The successful candidate will support the smooth day-to-day running of the practice by delivering professional reception and administrative services across all departments.
Duties will include:
Handling patient enquiries
Taking telephone calls
Logging patient arrivals
Care navigating patients to the appropriate service
Booking appointments
Using the electronic appointments system
Additional responsibilities include;
Providing general administrative support
Maintaining accurate patient records using a clinical system
Scanning documentation
Handling incoming and outgoing mail
Communicating with patients via telephone, email, online consultation systems, or letter as required
The role will also involve using Microsoft Excel and Word to complete tasks set by the Practice Manager and/or Operations Manager
This is an excellent opportunity to develop valuable administration, communication, and customer service skills within a professional healthcare environment.
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the management team that are relevant to your role within the company to meet the overall business needs. Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 6 hours of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio
Training Outcome:
Whilst we cannot guarantee a role at the end of the programme, as a surgery there may be future progression for the right candidate within the NHS
Employer Description:We are a well established, friendly GP practice based conveniently in the heart of the historic town of Pontefract in West Yorkshire.
We aim to provide a first class modern and responsive service to our practice population, and to help them maintain good health and the best quality of life possible.
We have a team of GP's and nurses supported by Health Care Assistants, a practice manager and an administration team to help us achieve this.
In addition to GP consultations the practice offers a comprehensive range of clinics and healthcare services.Working Hours :Monday - Friday, times to be confirmed at the interview.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
Providing information to customers to help them select the correct equipment for their planned activity.
Ensure that relevant health and safety information is provided.
Arrange transportation of equipment.
Communicating with customers both via e-mail and on the phone.
Complete contract documentation for on-hire and off-hire.
Ensure that equipment is safe and safety inspections have been completed.
Process payments - this will include calculating hire costs, deposits amounts, damage charges, excess charges, transportation costs and insurance payments.
Handling technical enquiries and complaints.
Keeping upto date with stock control, maintenance schedules and delivery/collection dates.
Assisting drivers with loading/unloading.
Training:We host supporting workshops regularly throughout the apprenticeship which you will attend at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:This apprenticeship will give you the foundation knowledge upon which you can build a long and successful career with TACS Hire. Further training may include a higher level apprenticeship or manufacturers training or short courses to increase knowledge.Progression would initially be to a Hire Controller then Hire Desk Manager and potentially Branch Manager.Employer Description:TACS Hire are a family run business based in Burton On Trent supplying Tool,Plant,Powered Access & Welfare to The Midlands and further afield.We have a wealth of industry knowledge and have a “can do attitude” in order to assist our customers needs.In a competitive industry TACS Hire look to differ themselves from their opposition by consistently reacting to customers short notice requests.Working Hours :Monday - Friday, 7.30am - 4.00pm, with a 30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
As a vital member of the team, some of your key responsibities will include:
Excavate holes using safe digging methods to avoid damage to underground utility apparatus
Move materials, plant and equipment
Install pipes and fittings to the appropriate standards, ensuring, in particular, that good jointing and hygiene practices are followed
Maintain site, vehicle, plant and equipment tidiness and security.
Carry out safety checks and inspections on vehicles, plant, equipment and sites and maintain safety, environmental and quality records.
Training:As a apprentice with United Infrastructure, you’ll be given a real job from day one where you will gain hands-on industry experience, and the knowledge required to achieve a nationally recognised qualification. You’ll get a generous holiday allowance, Christmas shutdown, and a tailored benefits portal that allows you to choose the right benefits for you.
In order to fully develop in your role, you will be enrolled onto the Level 2 Water Network Operative apprenticeship qualification with our training partner WaterTrain. You will attend classroom-based workshops at our office in Washington, approximately every other month in addition to one-to-one support from your tutor. They will also meet regularly with you and your line manager to ensure you are progressing through your programme. Training Outcome:You will be fully supported to continue your professional development upon completion of this programme. Employer Description:United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.
Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.
Our company is split into two business areas:
Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.
Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.
Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
Day-to-Day operations of United Centre of Excellence:
Using platforms such as Monday.com and SharePoint to co-ordinate with IEPA (Independent End-Point Assessors).
Speaking directly with our Independent Training Provider to notify them of the status of the learner's going through assessment.
Working alongside the Operations and Digital Marketing Manager to develop new content required for UCE such as Resources, Assessment Guides and Gateway documentation.
Invoicing and Admin – Sending Invoices to the training provider and updating Xero
Payroll admin for all IEPA (Independent End-Point Assessors)
Using Power BI or Excel to execute monthly reports to report directly to me
Training:If successful in being offered this position, you will be enroled onto the Business Administrator level 3 apprenticeship programme.
Your training will be provided by EMA Training through online sessions, and you will cover the modules below:
Business Fundamentals
Communications and Stakeholder Engagement
Operations and Document Management
IT Systems and Digital Competency
Planning, Prioritisation and Project Support
Decision-Making and Process Improvement
Professionalism and Personal Development
Upon completing the required content, you will enter your end point assessment, where you will be assessed through a knowledge test, project presentation and professional discussion. Training Outcome:Opportunity for a full-time position within the team upon completion of the apprenticeship programme.Employer Description:United Centre of Excellence (UCE) are committed to delivering independent, high-quality End-Point Assessments that help apprentices, employers, and training providers achieve excellence. Guided by their values of Understanding, Noticeable, Interactive, Trusted, Engaging, and Dedicated service, they work collaboratively with their partners to ensure every assessment is fair, transparent, and tailored to the apprentice’s working environment. Their experienced assessors provide professional, supportive, and integrity-driven assessment services, giving every learner the best opportunity to succeed while helping organisations maximise the value of their apprenticeship investment.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Reporting to the Quality Manager, this role involves working in the Quality Control Laboratory to ensure the quality of raw materials, finished products, cartons, tins and accessories are of acceptable standard in accordance with specifications.
Perform regular assessments within Operations areas to verify Quality and Healt & Safety standards are being followed, ensuring issues and potential non-conformances identified are formally captured to be investigated.
Key responsibilities -
The successful individual will provide essential support and assistance to the team in the following key areas:
Ensure full records are maintained of all raw materials and finished products analysis
Inspect and re-test both raw material and finished products via retained sample storage testing
Communicate with Operations, Purchasing and R&D departments regarding non-conformances
Training:The Laboratory Technician Apprenticeship (Level 3) with Cogent Skills is designed to equip learners with the practical skills, scientific knowledge, and safety awareness required to support high-quality laboratory operations across research, quality control, and product development environments. The programme develops technicians capable of delivering reliable experimental results, maintaining laboratory equipment, and contributing to continuous improvement in scientific processes.
The Level 3 Laboratory Technician Apprenticeship is delivered through a blended model combining online learning, workplace assessment, and practical workshops.
Delivery Model -
1 day per week online knowledge delivery
Workplace-based assessment of laboratory competence
3-day practical workshop at the National STEM Centre, York
3-day exam residential at Cogent Skills Head Office, Warrington (if qualification chosen)
Ongoing review and support throughout the programme
Training Outcome:Career advancement within the QC Dept, i.e. to QC Technician, QC Supervisor. Opportunity to move into another role within the business once the apprenticeship is finished, if a vacancy occurs.Employer Description:Manufacturer of polymeric coating solutions.Working Hours :Monday to Friday 08.45 am to 5.15 pm, but can be flexible around start and finish times.
1-hour unpaid lunch break to be taken between 12.45 pm – 1.45 pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Health and Safety Awareness,Knowledge of Microsoft Office,Ability to Prioritise Tasks....Read more...
To be responsible for administration procedures being followed in service buildings e.g. visitor books, ensuring people sign in and out of the building and the issuing of a visitor’s pass, answering telephone, filing information
To provide direct admin support for relevant staff and the service where required e.g. organisation of room bookings, booking service users onto required sessions/courses, photocopying, printing
To provide reception cover and administrative support for other Family Hub buildings across the Neighbourhood as and when appropriate
Work towards and complete the Customer Service L2 Apprenticeship programme
Undertake varied duties as set out by the placement line manager
Undertake different roles within the placement team as directed to support learning and development
Training:
Customer Service Level 2 Apprenticeship Standard
Apprenticeship learning will take place in the workplace & at Rochdale Training one day per month
Training Outcome:Progression is offered to the correct candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 hours per week - Monday to Friday - Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Creative....Read more...
Coordinate employer engagement activities and maintain relationships with industry partners
Support the planning and delivery of careers events, employer workshops and student engagement activities
Assist with organising work experience and industry placement opportunities
Maintain accurate records, databases and project documentation
Work closely with internal teams, employers and external stakeholders
Support students with career opportunities, apprenticeships and progression routes
Help coordinate meetings, communications and project timelines
Track activity, gather feedback and support reporting on engagement outcomes
Training:Alongside the role, the successful candidate will complete the Level 4 Associate Project Manager Apprenticeship. The programme develops knowledge and skills in project planning, stakeholder management, communication, leadership, budgeting, risk management and project delivery.
The apprenticeship is delivered through a combination of workplace learning, online taught sessions and monthly coaching support over a 16 month period.Training Outcome:
To be confirmed
Employer Description:University Technical College Norfolk is committed to excellence, professionalism, respect, and care, developing the engineering, computing, and science professionals of tomorrow through innovative and career-focused education.Working Hours :37 Hours per week. Term time + 2 weeks per year, 8.00am- 4.00pm Monday- Thursday 8.30am- 3.00pm Friday.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Track and analyse data,Planning skills....Read more...
We have an exciting opportunity for an experienced and commercially minded HR Manager to join a well-established professional services organisation based in Birmingham on a full time, permanent basis.
This is a broad and varied role, offering the opportunity to take ownership of the day-to-day HR function while working closely with senior leadership to deliver people initiatives that support business growth, employee engagement, and organisational performance.
As a trusted advisor to managers and employees, you will play a key role in shaping a positive employee experience, driving best practice, and ensuring compliance across all areas of HR.
As HR Manager, you'll be responsible for:
HR Strategy and Operations
Partner with senior leaders to support the delivery of people strategies aligned to business objectives
Use HR data and insights to identify trends, risks, and opportunities
Oversee HR systems, processes, and employee records, ensuring accuracy and efficiency
Support workforce planning, budgeting, and resource management activities
Monitor trainee and apprentice development, ensuring progress and performance objectives are achieved
Employee Relations
Provide expert advice on employment law and HR best practice
Manage a range of employee relations matters including absence, performance, disciplinary, and grievance cases
Review and enhance policies and procedures to support business needs
Ensure HR processes are applied consistently and effectively across the organisation
Recruitment and Talent
Lead recruitment activities, partnering with hiring managers and external agencies
Develop attraction strategies across multiple channels to secure high-quality talent
Ensure an excellent candidate and onboarding experience
Identify and deliver learning and development initiatives that support employee growth and organisational capability
Engagement, Performance and Reward
Lead employee engagement initiatives and support action planning following survey feedback
Support reward, recognition, and retention activities
Manage and continually improve performance review processes
Coach and support managers in effective performance management practices
Coordinate payroll submissions with external providers
Leadership and Stakeholder Management
Build strong relationships with managers and stakeholders across the business
Lead, coach, and develop members of the HR team
Manage relationships with external providers, including recruitment and training partners
Contribute to wider business initiatives, employee wellbeing activities, and company events
As HR Manager, you must be/have:
CIPD qualification, degree, or equivalent HR experience
A minimum of 5 years' HR experience, including at least 2 years operating at HR Manager level
Strong working knowledge of UK employment legislation
Experience within a commercial or professional services environment
Excellent stakeholder management and influencing skills
Confidence using HR systems and people data to support decision-making
A proactive, organised, and solutions-focused approach
What's on Offer?
Salary of up to £50,000
Flexi-working environment
Enhanced Employer Pension Contribution
Use of benefits platform
Life assurance
Flexible working Structure: Flex-e
Private Medical Insurance, provided by Vitality
Medical Cash Plan, provided by Health Shield
Comprehensive Employee Assistance Programme (EAP)
Supportive and collaborative culture
Varied and strategic HR role with genuine autonomy
Career development opportunities within a growing organisation
If you're an experienced HR professional looking for a broad and rewarding role where you can make a real impact, we'd love to hear from you.....Read more...
We have an exciting opportunity for an experienced and commercially minded HR Manager to join a well-established professional services organisation based in Kettering on a full time, permanent basis.
This is a broad and varied role, offering the opportunity to take ownership of the day-to-day HR function while working closely with senior leadership to deliver people initiatives that support business growth, employee engagement, and organisational performance.
As a trusted advisor to managers and employees, you will play a key role in shaping a positive employee experience, driving best practice, and ensuring compliance across all areas of HR.
As HR Manager, you'll be responsible for:
HR Strategy and Operations
Partner with senior leaders to support the delivery of people strategies aligned to business objectives
Use HR data and insights to identify trends, risks, and opportunities
Oversee HR systems, processes, and employee records, ensuring accuracy and efficiency
Support workforce planning, budgeting, and resource management activities
Monitor trainee and apprentice development, ensuring progress and performance objectives are achieved
Employee Relations
Provide expert advice on employment law and HR best practice
Manage a range of employee relations matters including absence, performance, disciplinary, and grievance cases
Review and enhance policies and procedures to support business needs
Ensure HR processes are applied consistently and effectively across the organisation
Recruitment and Talent
Lead recruitment activities, partnering with hiring managers and external agencies
Develop attraction strategies across multiple channels to secure high-quality talent
Ensure an excellent candidate and onboarding experience
Identify and deliver learning and development initiatives that support employee growth and organisational capability
Engagement, Performance and Reward
Lead employee engagement initiatives and support action planning following survey feedback
Support reward, recognition, and retention activities
Manage and continually improve performance review processes
Coach and support managers in effective performance management practices
Coordinate payroll submissions with external providers
Leadership and Stakeholder Management
Build strong relationships with managers and stakeholders across the business
Lead, coach, and develop members of the HR team
Manage relationships with external providers, including recruitment and training partners
Contribute to wider business initiatives, employee wellbeing activities, and company events
As HR Manager, you must be/have:
CIPD qualification, degree, or equivalent HR experience
A minimum of 5 years' HR experience, including at least 2 years operating at HR Manager level
Strong working knowledge of UK employment legislation
Experience within a commercial or professional services environment
Excellent stakeholder management and influencing skills
Confidence using HR systems and people data to support decision-making
A proactive, organised, and solutions-focused approach
What's on Offer?
Salary of up to £50,000
Flexi-working environment
Enhanced Employer Pension Contribution
Use of benefits platform
Life assurance
Flexible working Structure: Flex-e
Private Medical Insurance, provided by Vitality
Medical Cash Plan, provided by Health Shield
Comprehensive Employee Assistance Programme (EAP)
Supportive and collaborative culture
Varied and strategic HR role with genuine autonomy
Career development opportunities within a growing organisation
If you're an experienced HR professional looking for a broad and rewarding role where you can make a real impact, we'd love to hear from you.....Read more...
An opportunity has arisen for a Preschool Room Leader to join a well-established nursery, offering a nurturing and engaging environment focused on children's learning, creativity, and wellbeing within a supportive nursery setting.
As a Preschool Room Leader, you will oversee the preschool room, support children's development while leading daily activities and guiding the wider team. This full-time role offers salary range of £29,000 - £31,000 for 40 hours work week and benefits.
Please note: This role does not provide sponsorship.
You will be responsible for:
* Managing the day-to-day operation of the preschool room
* Planning and delivering stimulating activities in line with the EYFS framework
* Supporting and mentoring nursery practitioners within the room
* Monitoring children's progress and maintaining accurate development records
* Ensuring safeguarding, health, and safety standards are consistently maintained
* Building positive relationships with parents and carers
* Creating an inclusive, safe, and engaging learning environment
* Ensuring the room remains compliant with regulatory and inspection standards
* Working closely with the wider nursery team to maintain high-quality childcare provision
What we are looking for:
* Previously worked as a Room Leader, Third in Charge, Deputy Manager, Assistant Room Manager, Senior Nursery Nurse, Senior Nursery Practitioner, Senior Early Years Educator, Senior Early Years Practitioner, or in a similar role.
* Level 3 qualification in Early Years or equivalent.
* Ideally you will have 1 year of experiencei in similar role.
* Understanding of the EYFS framework.
* Strong communication and interpersonal skills.
* Right to work in the UK.
What's on offer:
* Competitive salary
* Pension scheme
* Free on-site parking
* Referral programme
* Paid annual leave
* Ongoing training and professional development
* Supportive management and mentoring
* Opportunities for career progression
* Wellbeing-focused working environment
* Modern nursery setting with excellent facilities
This is an excellent opportunity for an experienced early years professional seeking a rewarding role within a supportive and child-focused nursery environment. Apply today to be considered.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Contributing to a programme of activities that meet the individual needs and interests of the children
Recording children's learning and development journeys and to then communicate these with parents, carers, and other key adults
Being actively engaged in great team working
Liaising with and supporting parents, carers, and other family members
Participating in the high-quality care and supervision of all children
Attending activities that are out of working hours (e.g. staff meetings, training, and events etc.)
Being flexible and to prepared to help where needed (including domestic jobs e.g. preparing meals and cleaning toys etc.)
Following the ethos of the nursery, creating a warm and friendly environment
Working alongside the nursery manager and staff team
Ensuring that EYFS is promoted efficiently and that its policies are followed correctly
Ensuring great customer service
Helping with the smooth running of the nursery
Reading, understanding, and adhering to all policies and procedures relevant to your role as deemed appropriate by the nursery manager
Minimum of 6 hours per week spent on apprenticeship work and training
Training:You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including risk management, key person and attachment, learning and development, and more! You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:St Joseph's offers a Nursery education full of wonder and excitement and with so much to see and do, the children soon develop a love of learning about the world around them. In addition to all the activities and toys available in the rooms, the children visit the school library, take part in PE, have French lessons, cook, go on walks to see some of the City's local attractions, they even manage to squeeze in some IT! Working Hours :Monday - Friday 8.00am - 4.45pm or 9.15am - 6.00pm.Skills: Communication skills,Creative,Customer care skills,Initiative,Logical,Non judgemental,Organisation skills,Patience,Problem solving skills,Team working....Read more...
The role will be covering the South East Region and will be based at one of the following depots: IP22 2SP, SG19 2DQ, or MK9 1LZ. Candidates must be able to drive and have access to a car (or be working towards it).
The role holder will support the provision of SHEQ advice to the operating sites while developing their knowledge, skills and experience through a structured Level 3 Safety, Health & Environment Technician Apprenticeship. This will be achieved by assisting in the development and embedding of all aspects of the SHEQ programme. The role holder will support the implementation of Company policy and procedures across the business, as directed by their line manager, and will provide timely support, guidance and monitoring to operating sites on matters relating to SHEQ.
To support the development and delivery of an effective SHEQ risk management programme, as directed by the appointed line manager, that enables the Region to comply with Core and Client standards, statutory requirements and industry best practice throughout its operations and services.
Key responsibilities:
Support the provision of practical SHEQ advice and guidance to site teams, supervisors and managers
Promote a strong, positive safety culture
Assist in the implementation of the company’s Health & Safety Management System
Support operating sites in preparing for proposed changes to policies and procedures
Carry out site inspections, audits and tours with support, producing reports and tracking actions to close out
Assist in the development and review of risk assessments, method statements (RAMS), ITPs and task briefings
Support accident, incident and near miss investigations, learning how to identify root causes and corrective actions
Assist with the implementation of compliance assurance activities, identifying risks and supporting remedial actions
Support monitoring processes and contribute to internal reporting of Regional SHEQ performance
Assist in delivering toolbox talks, briefings and safety stand-downs
Support the management of waste, pollution prevention, ecology, noise, dust and water controls
Promote environmental best practice and sustainability initiatives on site
Assist with environmental incident investigations and reporting
Contribute to the drafting and implementation of SHEQ standards and associated documentation including forms and checklists
Promote right-first-time culture and continuous improvement
Assist with preparation for internal and external audits, including client and certification audits
Support monitoring of subcontractor compliance with SHEQ requirements
Assist in identifying SHEQ training and competency requirements and support delivery where appropriate
Work with the HR team and Occupational Health providers to support SHEQ-related health matters, gaining an understanding of appropriate processes and interventions
Assist in producing SHEQ performance reports and dashboards
Support behavioural safety programmes and engagement activities
Provide support in bid preparation and attend client meetings and briefings where appropriate as part of development
Previous knowledge or experience in construction (or a similar industry) would be beneficial but is not essential.
This is an excellent opportunity for someone looking to start or develop a career in SHEQ within a growing and dynamic business.Training:This role includes completion of the Level 3 Safety, Health & Environment Technician Apprenticeship, providing structured training, mentoring and practical experience across all aspects of SHEQ.Training Outcome:This role includes completion of the Level 3 Safety, Health & Environment Technician Apprenticeship, providing structured training, mentoring and practical experience across all aspects of SHEQ.
Upon successful completion of the apprenticeship there will be other opportunities to develop within the role, or progress into other roles should they become available.Employer Description:A leading provider of temporary traffic management, barrier solutions and events signage. Working Hours :Monday - Friday, 08:30 - 16:30.
30 minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Confident communicator,Willing to learn,Practical & solutions focused,Time management,Approachable,Supportive,Collaborative,Committed to development,Interest in SHEQ,Full UK driving licence....Read more...
1. Service Desk
Assist the Operations team in meeting the defined SLA’s and where these are breached escalate appropriately
Maintain and Update the ICT Asset Database, including accurate records on Joiners and Leavers
Ensure calls are logged and updated on our Halo Service Desk tool
Follow the ITIL framework to deal with user enquiries
The building and decommissioning of laptops and android devices
Fixing and replacing parts on RBC devices
1. Operations
Learn and complete daily operations checks to ensure systems are working correctly
Communicate regularly with the ICT Assistant Operations Manager regarding the current status of tickets and escalate any aging tickets
1. Manual Operations
The installation of desks with Monitors, power Bricks and rj45 connectors
Disposal of ICT equipment inline with policy, ensuring a WEE certification is obtained
Cabling and moving larger items including MFD, Servers, Switches and Data cabinets are dealt with in an appropriate manner to protect against data loss
1. Customer Services
Always establish and portray a professional image of the department with a ‘can do’attitude. Set expectations as appropriate for the resolution of issues whilst demonstrating the willingness to go the ‘extra mile’
Knowledge Base
Assist with the creation and amendment of the necessary support documentation to ensure known errors and trouble shooting guidance is recorded, assisting colleagues in resolution of ICT issues and ensuring a foundation of appropriate technical knowledge ismaintained
6. Technical Projects
Assist with carrying out technical project work, including the Annual Replacement Programme, ensuring targets are met and deliverables are to the requiredquality and standard
6. Administration
Assist with purchasing of consumable ICT items ensuring specification is in line with standards laid down by ICT
Assisting in taking notes and following up actions from the ICT management team
6. Training
To actively participate in your own development plan which will be agreed with your line manager and the assessor from the training provider
To achieve personal development targets, as agreed with your line manager
To complete and undertake mandatory Rushcliffe Borough Council training
Complete ITIL foundation course
Complete CompTIA A+ training
6. Other Duties
Carry out any other duties that are reasonably required and not exceeding the grading of the post
Where applicable: duties may include attendance at evening meetings and/or work outside normal office hours
User must have a driver’s licence and access to a car for work use
Training:We will provide a corporate induction which is a comprehensive induction to ensure the apprentice is aware of our policies and procedures, our Council structure, important systems, e-learning requirements, basic IT security, important information regarding payslips, booking annual leave, our rewards and benefits and our EAP information. We will also run through important health and safety important. The apprentice will also have a local induction with their line manager within the IT team so that they are aware of how the team operates and to ensure they can access any local systems within IT.
We will also require the apprentice to complete all the necessary mandatory training which includes the list below.
• GDPR 1,2 and 3
• Fire Awareness
• Display Screen equipment
• Sexual harrassment
• Safeguarding Children
• Safeguarding Adults
• Information Management Certification
• Cyber Crime
• Managing information
• Freedom of Information
• Information Classification
• Prevent Training
As a Council we like to support carer progression through training and development, the apprentice will have regular 121s and an annual performance development review (appraisal) with their line management to discuss any support or training they feel would be beneficial for their role and their development.Training Outcome:
At the end of the agreed apprenticeship we can not guarantee employment within the Council and the apprentice would need to apply for vacancies which become available
Employer Description:About Company
Rushcliffe Borough Council is a modern forward-thinking authority providing high quality services to over 119,000 people across South Nottinghamshire, England. Our modern purpose built head office is based in the thriving town of West Bridgford steeped in sporting history and home to Trent Bridge cricket ground and Nottingham Forest Football club. The borough also includes the towns of Bingham and Cotgrave as well as numerous villages and surrounding rural areas. In addition to our offices based in West Bridgford we have two depots and manage Rushcliffe Country Park in Ruddington.
We are a high performing Council who strive to deliver the best services possible to our residents.
Rushcliffe Borough Council offer a fantastic benefits package including:
- Reduced membership fees to our onsite leisure centres at Rushcliffe Arena and Bingham
-Free parking at our sites
-Local government pension scheme
-Employee Assistant programme and Rushcliffe rewards benefit platform
-Generous annual leave entitlements starting at 26 days excluding bank holidaysWorking Hours :Working hours will be fixed to 9am- 5 pm shifts Monday- Thursday, 9am- 4pm on Friday but flexible hours may be required.
This role is primarily Office base, with Work From Home days for completion of coursework (4 days in the office 1 Day at home)Skills: Organisation skills,Problem solving skills,Team working,IT Literate,Flexible, hard working,Work on own initiative,Able to follow instructions,A professional approach,Excellent communication skills,Customer focused....Read more...
The Business Administrator Apprentice is a key role within the Council’s Business Unit service, part of the Place & Growth Directorate. This role offers the opportunity to gain valuable experience within a busy team. You will be supported by a line manager, workplace mentor, Inclusive Employment Manager, and an Apprentice Programme Tutor.
On successful completion, the post holder will progress to the role of Customer Support Officer. The post holder may also be required to undertake additional duties appropriate to the role.
This is a hybrid role, working from a Council office and across the borough, with occasional home working where appropriate.
With appropriate support and supervision, the Apprentice will:
Support contract management officers with complaints, enquiries and service requests, ensuring they are handled efficiently and in line with procedures.
Maintain and update service systems, ensuring accurate records across collections, routes, assets, and service data.
Provide advice and guidance to residents and stakeholders on waste, recycling, and Place services.
Liaise with service teams and customer contact centre to resolve queries, missed collections, and service issues.
Support monitoring of contractor and service performance, identifying areas for improvement.
Collate and analyse service and performance data to support reporting and decision making.
Support ordering and purchasing processes, maintaining accurate financial and stock records.
Assist at events, presentations and engagement activities where required.
Support initiatives to improve service delivery and resolve collection issues.
Ensure compliance with Waste Management and Health & Safety legislation and support safe working practices.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying on employer sites or via Microsoft Teams. Delivery is to be discussed with the training provider and the hiring manager must suit operational needs.Training Outcome:On successful completion of the apprenticeship, the post holder will progress to the substantive post of Customer Support Officer.Employer Description:Our work spans over 3,900 colleagues across hundreds of roles, professions and services, making us one of the most diverse and complex employers in the region. We are responsible for delivering a wide range of essential public services and strategic priorities that shape the places, communities and lives of our residents every single day.
From frontline delivery to professional, technical and corporate roles, our organisation brings together expertise from across disciplines to respond to the evolving needs of our borough — supporting people, strengthening communities and driving long-term change at scale.Working Hours :The apprentice will work within standard Council working hours, with the exact working pattern to be agreed at interview. Some flexibility may be required depending on service needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Duties will include, but not be limited to:
Facilitate the processing of clients’ applications for mortgage and insurance products.
Assist with all administration tasks on behalf of the advisers.
Assist in the day to day running of the business.
Maintain client records.
Deal with client queries and utilise the support from lenders, insurance companies and the advisers.
Provide support to the office manager and administration team.
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Business Administration Level 3.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
This is a predominantly work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours.
Training Outcome:Employment and progression within the organisation may be possible upon successful completion of the apprenticeship.Employer Description:Independent Mortgage Broker offering services from purchases and remortgages to insurance.Working Hours :Monday to Thursday, 9.00am to 5.00pm.
Friday, 9.00am to 2.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
A great new job opportunity has arisen for a talented Chef to work in an exceptional care home based in Congleton, Cheshire area. You will be working for one of UK’s leading health care providers
This care home creates a relaxed and happy atmosphere for top quality dementia, residential and respite care
**To be considered for this position you must hold an NVQ Level 2-3 in Food preparing and catering**
As a Chef your key duties include:
Undertake menu planning in consultation with residents and Manager
Oversee and participate in the preparation and cooking and serving of all food in accordance with agreed menus
Ensure menus are displayed showing choices
Ensure individuals on special diets or with specific cultural needs are catered for and that choice is also available
Check quantity and quality of stock and orders items in accordance with the catering manual
Supervise the kitchen employee team
Ensure HACCP’s processes and the catering manual are followed and recorded as required
Ensure that the food expenditure is kept within budget in consultation with the Bursar and/or Home Manager
The following skills and experience would be preferred and beneficial for the role:
Proven experience as a Chef, preferably in a healthcare or hospitality setting
Excellent cooking skills and knowledge of various cooking techniques
Knowledge of nutrition and the ability to develop menus that meet dietary requirements
Strong communication and interpersonal skills
Ability to manage time effectively and work efficiently under pressure
Knowledge of health and safety regulations and procedures
Ability to train and supervise kitchen staff
The successful Chef will receive an excellent salary of £15.00 per hour. This exciting position is a permanent full time role working through day shifts. In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Care Awards)
Paid breaks
Uniform provided
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Reference ID: 7016
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An excellent new job opportunity has arisen for a talented Chef to work in an exceptional nursing home based in the Knutsford, Cheshire area. You will be working for one of UK’s leading health care providers
This nursing home provides a range of care services, including: nursing care, dementia care, residential care, respite care, end of life care, and convalescence care
**To be considered for this position you must hold an NVQ Level 2-3 in Food preparing and catering**
As a Chef your key duties include:
Undertake menu planning in consultation with residents and Manager
Oversee and participate in the preparation and cooking and serving of all food in accordance with agreed menus
Ensure menus are displayed showing choices
Ensure individuals on special diets or with specific cultural needs are catered for and that choice is also available
Check quantity and quality of stock and orders items in accordance with the catering manual
Supervise the kitchen employee team
Ensure HACCP’s processes and the catering manual are followed and recorded as required
Ensure that the food expenditure is kept within budget in consultation with the Bursar and/or Home Manager
The following skills and experience would be preferred and beneficial for the role:
Proven experience as a Chef, preferably in a healthcare or hospitality setting
Excellent cooking skills and knowledge of various cooking techniques
Knowledge of nutrition and the ability to develop menus that meet dietary requirements
Strong communication and interpersonal skills
Ability to manage time effectively and work efficiently under pressure
Knowledge of health and safety regulations and procedures
Ability to train and supervise kitchen staff
The successful Chef will receive an excellent salary of £15.00 per hour. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Care Awards)
Paid breaks
Uniform provided
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Reference ID: 6923
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An exciting new job opportunity has arisen for a talented Chef to work in an exceptional care home based in the Woodbridge, Suffolk area. You will be working for one of UK’s leading healthcare providers
This special residential care home provides high quality residential care, dementia care and respite care
**To be considered for this position you must hold an NVQ Level 2-3 in Food preparing and catering**
As a Chef your key duties include:
Undertake menu planning in consultation with residents and Manager
Oversee and participate in the preparation and cooking and serving of all food in accordance with agreed menus
Ensure menus are displayed showing choices
Ensure individuals on special diets or with specific cultural needs are catered for and that choice is also available
Check quantity and quality of stock and orders items in accordance with the catering manual
Supervise the kitchen employee team
Ensure HACCP’s processes and the catering manual are followed and recorded as required
Ensure that the food expenditure is kept within budget in consultation with the Bursar and/or Home Manager
The following skills and experience would be preferred and beneficial for the role:
Proven experience as a Chef, preferably in a healthcare or hospitality setting
Excellent cooking skills and knowledge of various cooking techniques
Knowledge of nutrition and the ability to develop menus that meet dietary requirements
Strong communication and interpersonal skills
Ability to manage time effectively and work efficiently under pressure
Knowledge of health and safety regulations and procedures
Ability to train and supervise kitchen staff
The successful Chef will receive an excellent salary of £15.00 per hour. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Care Awards)
Paid breaks
Uniform provided
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Reference ID: 7141
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
We have an exciting opportunity for an experienced and commercially minded HR Manager to join a well-established professional services organisation based in Banbury on a full time, permanent basis.
This is a broad and varied role, offering the opportunity to take ownership of the day-to-day HR function while working closely with senior leadership to deliver people initiatives that support business growth, employee engagement, and organisational performance.
As a trusted advisor to managers and employees, you will play a key role in shaping a positive employee experience, driving best practice, and ensuring compliance across all areas of HR.
As HR Manager, you’ll be responsible for:
HR Strategy and Operations
Partner with senior leaders to support the delivery of people strategies aligned to business objectives
Use HR data and insights to identify trends, risks, and opportunities
Oversee HR systems, processes, and employee records, ensuring accuracy and efficiency
Support workforce planning, budgeting, and resource management activities
Monitor trainee and apprentice development, ensuring progress and performance objectives are achieved
Employee Relations
Provide expert advice on employment law and HR best practice
Manage a range of employee relations matters including absence, performance, disciplinary, and grievance cases
Review and enhance policies and procedures to support business needs
Ensure HR processes are applied consistently and effectively across the organisation
Recruitment and Talent
Lead recruitment activities, partnering with hiring managers and external agencies
Develop attraction strategies across multiple channels to secure high-quality talent
Ensure an excellent candidate and onboarding experience
Identify and deliver learning and development initiatives that support employee growth and organisational capability
Engagement, Performance and Reward
Lead employee engagement initiatives and support action planning following survey feedback
Support reward, recognition, and retention activities
Manage and continually improve performance review processes
Coach and support managers in effective performance management practices
Coordinate payroll submissions with external providers
Leadership and Stakeholder Management
Build strong relationships with managers and stakeholders across the business
Lead, coach, and develop members of the HR team
Manage relationships with external providers, including recruitment and training partners
Contribute to wider business initiatives, employee wellbeing activities, and company events
As HR Manager, you must be/have:
CIPD qualification, degree, or equivalent HR experience
A minimum of 5 years' HR experience, including at least 2 years operating at HR Manager level
Strong working knowledge of UK employment legislation
Experience within a commercial or professional services environment
Excellent stakeholder management and influencing skills
Confidence using HR systems and people data to support decision-making
A proactive, organised, and solutions-focused approach
What's on Offer?
Salary of up to £50,000
Flexi-working environment
Enhanced Employer Pension Contribution
Use of benefits platform
Life assurance
Flexible working Structure: Flex-e
Private Medical Insurance, provided by Vitality
Medical Cash Plan, provided by Health Shield
Comprehensive Employee Assistance Programme (EAP)
Supportive and collaborative culture
Varied and strategic HR role with genuine autonomy
Career development opportunities within a growing organisation
If you're an experienced HR professional looking for a broad and rewarding role where you can make a real impact, we'd love to hear from you.
....Read more...
On completion the expectation is that this candidate for apprentice Project Manager (PM) will ultimately lead to the candidate having the experience, training, knowledge & approach required to be a Project Manager within the Dalkia business. The Dalkia Project Managers are generally responsible for ALL aspects of a project from inception to completion, and comprise the following headlines of activity (not limited to these headlines):
Winning the opportunity, identifying and securing.
Tenders and pricing the scope of works up. If a tender, the PM appointed will be responsible for populating this document – with support from others.
Completing the content of the Purchase Orders.
Profit and Loss (P&L) responsibility for each project – cost plan tracking and ownership of project costs in full.
Creation of the site folders and safe systems of work and checking the content of supplier risk assessments and method statements.
Creation of the project Construction Phase Plans.
Ensuring the sites are safely operating.
Raise invoices for the project.
Closure documents and creation/sign off and handover to Facilities Management (FM) teams.
Case study creation.
Attending design and operational meetings – producing detailed minutes of actions required.
Booking staff and contractors into site using the electronic system.
Obtaining information and presenting/chasing up security clearance applications and passes.
Liaison between Dalkia project team members and Dalkia FM teams.
This role will potentially require further attendance of training courses outside of the apprenticeship course – particularly in formal Health and Safety training courses such as:
1st Aid, Site Safety Manager Training Scheme (SMSTS), CSCS Card, IOSH 4 day Managing safely course.
Training:
As well as guided on the job training specific to our organisation you will study towards your Level 4 Associate Project Manager Apprenticeship programme delivered by Heart of England Training
You will attend remote workshops and a tutor will be assigned to you and you will receive protected study time within the workplace
You will also get support from our apprenticeship team through mentoring and buddying
Functional Skills in English and maths if required
Training Outcome:
We have an excellent track record of progressing apprentices within the business, which is why we dedicate a mentor, buddy and external pastoral care for our apprentices.
You will be part of a network of apprentices across all divisions to help with your development.
Dalkia is a member of the 5% club, showing our commitment to growing our own talent through apprenticeships.
Employer Description:EDF Energy is a British integrated energy company, wholly owned by the French state-owned EDF, with operations spanning electricity generation and the sale of natural gas and electricity to homes and businesses throughout the United Kingdom.
Dalkia Facilities Ltd is a subsidiary of EDF Energy Ltd.
Everything we do is in service to our clients and their customers. We continuously find new and better ways of working to help our clients overcome the challenges of today and tomorrow.
We partner with our clients and are committed to realise their ambitions and deliver solutions to meet their needs. We are upfront, honest and act with integrity. By staying curious and pushing ourselves to find new and better ways of doing things, we’re constantly innovating, creating quality and adding value for our clients at every stage.
If you're ready to take the next step in your career, we’d love to hear from you.Working Hours :Monday to Friday, 08.00 - 17.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
The customer service apprentice is a key role within Cheshire West Young People Services, which is within the wider Health & Wellbeing Directorate. This apprenticeship offers opportunity to be part of the team and gain valuable skills and knowledge of young people’s journeys post 16 in education, employment, and training. You would be based initially in our offices, then have the opportunity to work across the borough within the community. The customer service apprentice will undertake a wide range of essential administrative and record keeping duties as part of a team, learning to maintain a quality service providing resources, information and advice to customers. You will also make 1-1 contact with our young people and their families/carers to establish their participation in education, employment or training. This role will have a line manager, workplace mentor, inclusive employment manager and a dedicated apprentice programme tutor. On successful completion of the level 2 customer service practitioner apprenticeship standard will progress to the substantive post of Tracking and Monitoring Officer. This role is ‘Hybrid’ which means working from Council Hub buildings, from home or in client visits and must be able to travel across the Borough use of own vehicle for business purposes. Please note that this job is subject to a Disclosure and Barring Service (DBS) check. Notwithstanding the detail in this job description, the job holder will undertake such work as may be determined by the Manager from time to time, up to or at a level consistent with the Principal Responsibilities of the job.
With appropriate support and supervision, the Apprentice will:
Process and record information using relevant IT packages, all the activities of YPS and EHP in accordance with Council procedures to provide accurate and up-to-date information relating to young people and their interventions.
Action, review, monitor and update all the records within appropriate data bases used by council children’s services to ensure data integrity
Support the administrative tasks around the September Guarantee, not known and destination follow up
Engage with young people and their carers via doorstep visits/telephone call and emails to ascertain their destinations and
September Guarantee reducing the not known cohort
Support the wider operational team with allocating caseloads
Keep external websites up to date for the service
Liaise with others including Senior Managers, administrators, learning providers and Council departments in order to ensure that information is efficiently processed and recorded
Ensure issues identified are reported in a timely manner
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying on employer sites or via Microsoft Teams. Delivery is to be discussed with the training provider and the hiring manager must suit operational needs.Training Outcome:On successful completion of the apprenticeship, the post holder will progress to the substantive post of Information Technician.
This Apprenticeship has a permanent contract of employment. Employer Description:Our work spans over 3,900 colleagues across hundreds of roles, professions and services, making us one of the most diverse and complex employers in the region. We are responsible for delivering a wide range of essential public services and strategic priorities that shape the places, communities and lives of our residents every single day.
From frontline delivery to professional, technical and corporate roles, our organisation brings together expertise from across disciplines to respond to the evolving needs of our borough — supporting people, strengthening communities and driving long-term change at scale.Working Hours :Monday to Friday, typically 9am–5pm (37 hours per week). Flexible working arrangements are in place, with exact hours to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Excel....Read more...
We offer a comprehensive training programme designed to give you the skills and confidence to build your career in hospitality. From learning the essentials of great service through to developing management expertise, our training opens the door to real progression, with the chance to run your own pub.
As our new apprentice, you’ll be the backbone of our professional team, learning valuable front of house, hospitality and customer service skills.
Duties will include:
Greeting guests, taking orders, and serving food and drink with a friendly, professional approach
Learning to work behind the bar (for those aged 18+), including pouring drinks and caring for cask ales
Becoming familiar with the menu and daily specials to confidently assist with guest queries
Upselling menu items and making recommendations to enhance the customer experience
Keeping service areas clean, tidy, and well-stocked throughout the shift
Following all food safety and allergen procedures during preparation and service
Handling payments accurately and in line with company procedures
Working closely with colleagues to keep service running smoothly
Responding to customer feedback
Taking part in training and development activities to build your skills and help furth your career
Maintaining high standards of personal appearance, punctuality, and conduct
All other associated duties as required
Training:Food and Beverage Team Member Level 2.
All delivery for this apprenticeship will take place within your place of work at The Horse and Jockey in Waddington. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.
You will complete a mixture of on and off the job training, including a comprehensive programme of internal development that will equip you with all the skills required to move into a management role, and one day run your own pub.
You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress.Training Outcome:Our apprentice programme provides a fantastic opportunity for apprentices to build a strong foundation of capability, which will allow you to learn front of house, back of house, and valuable management skills.
We are committed to developing our colleagues and offer a comprehensive training scheme that will gradually teach you all the skills you need to be able to run and manage your own pub.Employer Description:The Horse & Jockey in Waddington is a welcoming premium pub at the heart of the local community, offering quality pub dishes, seasonal specials and a warm, friendly atmosphere. Popular with families, friends and sports fans alike, we pride ourselves on delivering great food, excellent service and genuine hospitality. With a busy food operation, a passion for quality ingredients and a commitment to creating memorable dining experiences, The Horse & Jockey is an exciting place for an aspiring chef to learn, develop their skills and begin a successful career in hospitality.Working Hours :You’ll work on a rota system that will give you opportunity to work on different days, and different shifts. This will allow you to gain a wide range of experience.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Professional and approachable,Reliable and enthusiastic,Proactive and driven....Read more...
We offer a comprehensive training programme designed to give you the skills and confidence to build your career in hospitality. From learning the essentials of food production and becoming a talented Chef, through to developing management expertise, our training opens the door to real progression, with the chance to run your own pub one day.
As our new Apprentice, you’ll be the backbone of our kitchen team, learning the essentials of food production, learning from and working alongside our Head Chef.
Preparing ingredients – chopping, slicing, and portioning to maintain consistent standards
Take part in comprehensive training, learning food production, customer service and management skills
Cook and present a range of dishes to recipe and quality guidelines, ensuring every plate looks and tastes great
Maintain food hygiene standards, including correct storage, cleaning, and allergen awareness
Support stock rotation, checks, and storage to keep ingredients fresh and reduce waste
Collaborate with the kitchen and front-of-house teams to ensure a smooth and efficient service
Follow all safety practices – from safe knife handling to correct use of kitchen equipment
Assist with front of house customer service skills, to help you learn and develop
All other associated duties are required
Training:All delivery for this apprenticeship will take place within your place of work at The Horse and Jockey in Waddington. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.
You will complete a mixture of on and off the job training, including a comprehensive programme of internal development that will equip you with all the skills required to move into a management role, and one day run your own pub.
You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress.Training Outcome:Our apprentice programme provides a fantastic opportunity for apprentices to build a strong foundation of capability, which will allow you to learn front of house, back of house, and valuable management skills.
We are committed to developing our colleagues and offer a comprehensive training scheme that will gradually teach you all the skills you need to be able to run and manage your own pub.Employer Description:The Horse & Jockey in Waddington is a welcoming premium pub at the heart of the local community, offering quality pub dishes, seasonal specials and a warm, friendly atmosphere. Popular with families, friends and sports fans alike, we pride ourselves on delivering great food, excellent service and genuine hospitality. With a busy food operation, a passion for quality ingredients and a commitment to creating memorable dining experiences, The Horse & Jockey is an exciting place for an aspiring chef to learn, develop their skills and begin a successful career in hospitality.Working Hours :You’ll work on a rota system that will give you the opportunity to work on different days, and different shifts. This will allow you to gain a wide range of experience.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Professional and approachable,Reliable and enthusiastic,Proactive and driven,Genuine interest....Read more...
What you’ll learn and do
Manage and organise engineering parts and machine components
Support the procurement and ordering of critical sparesBalance stock availability with cost control and efficiency
Deliver excellent customer service, building relationships with engineers and site teams
Maintain high standards through continuous improvement
Carry out key stores duties such as goods in, stock checks, and organisation
Whilst study towards a recognised qualification
Training:The Customer Service Specialist Level 3 apprenticeship for the Customer-Focused Engineering Stores Apprentice at Hayley Dexis is a 12-18 month programme designed to develop customer service expertise alongside practical engineering stores skills in a live manufacturing environment.
The programme begins with an induction phase, where apprentices learn health and safety, site processes, and the fundamentals of engineering stores operations. They shadow experienced colleagues and carry out basic tasks At the same time, they build core customer service skills
As they progress, apprentices take on more responsibility for day-to-day activities such as stock control, stock checks, ordering, and procurement support. Customer interaction becomes central, as they respond to engineer requests, manage expectations, and build strong working relationships in a fast-paced environment. Structured off-the-job learning supports this, focusing on communication, problem-solving, and customer journey awareness, alongside small improvement tasks within the stores.
In the advanced stage, apprentices develop greater independence, managing stock levels, liaising with suppliers, and contributing to operational efficiency and reduced downtime. They handle more complex customer interactions, resolve issues, and take part in improvement projects focused on cost control, efficiency, and service quality.
Throughout the apprenticeship, learners are supported by Nova Training, where they will have a dedicated coach who provides remote guidance, coaching, and structured learning. The coach will set tasks aligned to the apprenticeship standard, review progress, and support the apprentice in building their portfolio and preparing for assessment.
The final stage focuses on End-Point Assessment preparation, where apprentices consolidate their skills, complete a portfolio of evidence, and undertake mock assessments.
Overall, the programme combines 80% on-the-job learning with 20% off-the-job training, developing key skills in customer service, stock management, and continuous improvement, while providing a clear pathway into roles such as stores controller, account manager, or operations supervisor.Training Outcome:
Clear progression into permanent and senior roles
Employer Description:DEXIS in the UK is represented by an interconnected network of established companies servicing a wide range of industry sectors with their engineering components, consumables, personal protective equipment, and related support services.
The largest of those being HAYLEY DEXIS with a history spanning five decades and over 50 branches across the UK. HAYLEY 247 DEXIS offering round the clock reactive, planned, and predictive maintenance services. To WMH TRANSMISSIONS DEXIS, specialising in linear bearing solutions and the latest collaborative robot technologies. Through to LAMOND & MURRAY DEXIS with a pedigree spanning over 100 years of gear manufacture. In all a partnership of interconnecting business that creates a unique product and service offer in the UK industrial supply sector.
The strategy of DEXIS in the UK is to focus on delivering value for customers, by continuing to facilitate innovation and product availability from leading manufacturers, empowering our people to drive forward unrivalled customer service, and retain the best people in the industry to deliver on our promises. Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,enthusiasm....Read more...
Looking to join a leading organisation where you can take the lead in delivering high-profile events that make a real impact? This is an exciting opportunity to manage a varied programme of large-scale events, ensuring exceptional planning, organisation and customer experience while leading a dedicated events team. In the Events Manager role you will:
Lead the planning and delivery of a diverse portfolio of large-scale events from concept through to completion Manage event logistics, venues, communications, suppliers and budgets to ensure successful delivery Coordinate internal teams and external stakeholders, ensuring everyone is fully briefed and engaged Lead and support the events team while ensuring compliance with health and safety and GDPR requirements Review event performance, implement improvements and drive best practice across future events
To be successful, you will need:
Proven experience managing complex events from planning through to successful delivery Strong organisational skills with the ability to manage multiple projects and deadlines simultaneously Excellent communication and stakeholder management skills with a collaborative approach Experience leading or supervising a team, with the ability to remain calm under pressure A proactive, creative mindset with excellent attention to detail and a focus on delivering exceptional customer experiences
This is a temporary role up until 11th September 2026, working full-time (5 days per week), based on site in Wrexham, on an hourly rate IRO £17.50p/h. If you're looking for a rewarding opportunity where you can deliver memorable events and make a real impact, we want to hear from you.....Read more...
