You will be the first point of contact for support queries and will have full responsibility for logging and handling tickets, escalations and follow ups. The role will involve fault diagnosis and resolution, providing remote and telephone support for client infrastructure and end-users.
The candidate must be a highly motivated engineer, with a ‘can do’ attitude and a thorough, logical approach to reactive & pro-active support services. They must be sufficiently skilled in our core product and service areas to ensure fault calls are responded to and rectified in an efficient and timely manner, within given SLA’s as required and proud to report satisfactory customer communications.
You will also:
Provide 1st Line diagnosis and resolution, maintaining a high level of 1st time fixes
Respond appropriately to technical issues raised, through resolution or escalation
Prioritisation and management of workload to ensure contractual SLAs are met
Act as the first point of contact for technical issues raised
Log all service tickets received via telephone, email and service portal and handle accordingly throughout the stages of the ticket
Provide efficient customer service to a vast client base
Work in accordance with company values, policies, procedures and standards
Building and maintaining strong relationships with customers through the support you deliver
Maintain concise and clear documentation via ticketing system and knowledge base
Training:Expected duration: 17 months Apprenticeship level: Level 3 Programme: Information Communications Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician qualification.
The training covers the following core occupational duties: https://skillsengland.education.gov.uk/apprenticeships/st0973-v1-2 Training Outcome:
Upon completion, the successful candidate will have gained a Level 3 Information Communications Technician qualification
Employer Description:Comms UK is a Telecoms and IT provider for businesses. We primarily operate in the Dorset and Hampshire areas and have circa 500 active customers. We install and support solutions to businesses of all types and size with a suite of products and services to provide a complete IT & telecoms package. We have built an outstanding reputation over our 30 years in business with our existing and often longstanding customers due to delivering quality products with outstanding service and integrity. We are steadily growing as a business and looking for exciting talent to join our excellent team. Working Hours :Monday- Friday
Shifts to be confirmedSkills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical....Read more...
Resident Liaison Officer - Glasgow - Salary up to £30,000 DOE CBW are currently recruiting for an experienced Resident Liaison Officer to join a leading Renewables team based in Glasgow. The role is focused on ensuring residents are kept fully informed, supported and engaged before, during and after works take place. The successful candidate will build strong relationships with residents, respond to queries and concerns, coordinate information with project teams, and help minimise disruption associated with construction activities. This is a Glasgow-based position with regular travel throughout Scotland, reflecting the geographical spread of current and future projects. Key Responsibilities:Act as the principal contact for residents throughout the lifecycle of works.Provide clear, accurate and timely information regarding planned works, programme dates, access requirements, progress and completion.Build positive and professional relationships with residents, maintaining trust and confidence throughout the project.Identify resident concerns at an early stage and ensure appropriate action is taken.Communicate changes to programmes, working arrangements or planned activities promptly.Ensure residents understand what to expect before, during and following works to their property or communal areas.Undertake regular visits to properties and residential areas affected by project activities.Engage directly with residents to understand their experience and identify any issues requiring attention.Record and follow up resident queries, requests and concerns through to resolution.Identify individual circumstances or additional support requirements and ensure these are communicated to the appropriate members of the project team.Arrange and participate in resident information meetings, briefings and engagement sessions.Prepare and distribute relevant project information and updates.Support residents in understanding project schedules, key milestones and expected completion dates.Receive and manage resident complaints and concerns in a professional and constructive manner.Work with the relevant project, site and management personnel to investigate and resolve issues.Keep residents informed of progress where an issue cannot be resolved immediately.Monitor outstanding matters and ensure appropriate follow-up takes place.Escalate significant, recurring or unresolved issues to the appropriate level of management.Report hazards, incidents, environmental concerns or other matters requiring management attention.Person Specification:Excellent verbal and written communication skills.Strong interpersonal skills and the ability to establish positive relationships with a wide range of people.A professional, approachable and empathetic manner.Strong listening skills and the ability to understand and respond appropriately to resident concerns.Effective problem-solving and conflict-resolution skills.Ability to remain calm and professional when dealing with challenging situations.Strong organisational and administrative skills.Ability to manage multiple enquiries, priorities and deadlines.Good attention to detail and accurate record keeping.Previous experience in a resident-facing, customer service, community engagement or similar role.Experience within construction, housing, property, facilities management, refurbishment or a related environment would be advantageous.Understanding of the challenges and sensitivities associated with working in occupied residential properties.Experience of handling customer complaints, enquiries or service issues.Familiarity with maintaining electronic records and using digital systems.Salary & Benefits:Salary up to £30,000 DOEOngoing training and professional development.Career progression within a growing renewable energy business.Company pension.Supportive team environment with a strong focus on quality, safety and continuous improvement.....Read more...
Creative Project Manager – Mobile App Industry Location: Farringdon, London (Hybrid) Contract: Full-time, permanent We’re looking for a Creative Project Manager who enjoys leading creative teams, managing priorities, and taking full ownership of delivering measurable results through mobile app projects. Role overview You will own the end-to-end planning and execution of creative projects, working closely with designers, freelancers, operations, marketing teams, and clients to ensure work is delivered on time, on budget, on brand, and to consistently high standards. Acting as the operational backbone of the Creative team, you will bring structure, clarity, and momentum across multiple stakeholders and deadlines. This is a fast-paced, leadership-focused role requiring strong organisation, commercial awareness, and confident stakeholder management. Key responsibilitiesManage end-to-end creative projects including UGC assets, ASO screenshots, in-app events, paid media assets, A/B tests, and custom product pages.Build detailed project plans from scratch, defining timelines, milestones, dependencies, and accountability.Plan and manage designer capacity, liaise with freelancers, and ensure optimal resource allocation.Proactively identify delivery risks, resolve bottlenecks, and keep projects moving efficiently from briefing through production to sign-off.Maintain high-quality, client-ready deliverables and oversee quality control processes.Act as the central point of contact for internal teams, clients, and freelancers.Lead internal creative meetings and ensure clear documentation of next steps and timelines.Create, maintain, and continuously improve workflows, documentation, and project tracking systems using Asana, Harvest, SharePoint, or similar tools.Track project pacing against scope, support budget management, and flag commercial risks where necessary.Collaborate with Operations and Data teams to align creative resourcing with demand as the agency scales.Contribute to creative strategy implementation and ensure outputs align with brand and performance objectives.Skills & qualificationsProven experience as a Creative or Digital Project Manager within a digital, creative, or agency environment.Demonstrated experience managing projects end-to-end, from initial brief through to final delivery.Strong ability to develop detailed project timelines and manage designer and freelancer capacity.Experience working directly with designers, copywriters, and creative teams on a day-to-day basis.Commercial awareness with experience managing budgets, scope, and resourcing.Strong understanding of the digital creative production lifecycle across channels.Familiarity with project management and collaboration tools (Asana, Harvest, SharePoint, Figma, Adobe Suite, etc.).Strong organisation, communication, and stakeholder management skills.Ability to manage multiple projects and deadlines in a fast-paced environment.Proactive, results-oriented, structured thinker with a collaborative mindset.Passion for digital and app marketing, with a desire to continuously learn and grow.Benefits (after probation)Competitive salary: £33,000–£40,000 (depending on experience)Hybrid working arrangement from Farringdon, LondonBonus scheme, personal development & training budget25 days holiday (increasing after 2 years)Private health insurance, pension, life insuranceEmployee Assistance Programme and mental health supportSummer Fridays, work-from-abroad, and paid sabbaticalsRegular team socials and office perks (snacks, coffee, fruit)Cycle to Work & Electric Car SchemeWork eligibility: Must have the right to work in the UK. Visa sponsorship is not available.....Read more...
We are seeking a highly organised and proactive PMO Coordinator to join our customers growing team. This is a varied and rewarding role supporting project delivery, office administration, sales operations, invoicing processes, timesheet management, and customer engagement across NHS and Healthcare sector clients.
The role will appeal to candidates with a blend of project support, operations, finance administration, and NHS stakeholder management experience.
The successful candidate will play a key role in ensuring the smooth operation of business activities whilst providing exceptional support to internal teams and external healthcare stakeholders.
This position would suit someone with previous experience in a PMO, project support, office management, service coordination, or administrative roles within the NHS, healthcare, medical technology, consultancy, or related sectors.
Key Responsibilities
PMO & Project Administration
Provide administrative support to project managers and programme teams.
Maintain project documentation, trackers, reports, and governance records.
Support project planning, scheduling, and resource coordination.
Organise project meetings, prepare agendas, and record meeting minutes.
Monitor project actions and ensure timely follow-up.
Office Administration
Sales Administration
Manage day-to-day office administration activities.
Maintain filing systems, records, and business documentation.
Ensure office processes operate efficiently and effectively.
Create and maintain customer records and CRM data.
Produce quotations, proposals, and sales documentation.
Support the sales team with order processing and contract administration.
Track sales opportunities and assist with reporting activities.
Invoicing & Timesheet Administration
Monitor timesheet submissions and ensure compliance with company procedures.
Liaise with finance teams regarding queries and payment tracking.
Customer & NHS Stakeholder Engagement
Act as a professional first point of contact for NHS and healthcare customers.
Build strong working relationships with clients and stakeholders.
Manage customer enquiries and support requests.
Coordinate meetings and communications with NHS trusts and healthcare organisations.
Deliver excellent customer service whilst maintaining confidentiality and professionalism.
Essential Skills & Experience
Previous PMO, Project Support, Project Coordinator, Office Manager, or Administration experience.
Experience working within the NHS, healthcare, medical technology, digital health, or healthcare consultancy sector.
Strong administrative and organisational skills.
Experience managing invoices, purchase orders, or financial administration.
Experience administering timesheets or resource tracking systems.
Customer-facing experience with excellent communication skills.
Advanced Microsoft Office skills including Excel, Word, Outlook, and PowerPoint.
Ability to manage multiple priorities and work independently.
High attention to detail and accuracy.
Desirable Skills
PMO or project management qualifications (PRINCE2 Foundation, APM, MSP, or similar).
Experience using CRM systems.
Knowledge of NHS procurement processes (not essential but a distinct bonus).
Experience working with project management tools such as Microsoft Project, Planner, Jira or similar.
Understanding of healthcare transformation or digital health programmes.
Personal Attributes
Professional and personable approach.
Strong problem-solving ability.
Excellent time management skills.
Proactive and self-motivated.
Ability to build positive relationships with customers and colleagues.
Flexible, adaptable, and willing to support a growing organisation.
What's Offered
Competitive salary.
Company pension scheme.
Remote working with occasional office visits (Exeter, Devon).
Hybrid working opportunities.
Professional development and training.
Supportive and collaborative team environment.
Opportunity to work with leading NHS and healthcare organisations.
Career progression opportunities within a growing business.
Please note, to be considered for this role you must have the right to work in the UK long-term without company sponsorship.
Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.....Read more...
An exciting opportunity has arisen for a Pest Control Technician to join a well-established company specialising in pest control for both residential and commercial clients using technology-driven solutions.
As a Pest Control Technician, you will be visiting customers, conducting inspections, carrying out treatments, and promoting additional services where appropriate.
This role offers a salary of £28,000 plus performance incentives and benefits. Full training will be provided.
What we are looking for
* Previously worked as a Pest Control Technician, Pest Technician, Pest Controller, Pest Control Foot Technician or in a similar role.
* Strong attention to detail and methodical approach to work
* Ability to work independently and manage your schedule effectively
* Comfortable using mobile applications for reporting and scheduling
* Positive attitude, initiative, and commitment to delivering high-quality service
What's on offer
* Competitive salary
* Performance-based incentives
* Regional allowance
* Company vehicle, fuel card, and uniform
* Pension scheme
* Healthcare cash plan and life assurance
* Referral programme and length-of-service recognition, including special leave benefits
* Structured career progression and professional training
This is a fantastic opportunity for a Pest Control Technician to join a respected and growing organisation in the pest management sector.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics including organising and arranging deliveries
Training:
You will learn the key principles, practices and skills that underpin the role
You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After sales manager
May lead to sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Assist with maintaining, servicing and repairing production machinery.
Support engineers with fault finding and responding to equipment breakdowns.
Learn preventative maintenance techniques to improve machinery performance and reliability.
Gain experience working with electrical, mechanical, pneumatic and hydraulic systems.
Help install, test and commission new equipment.
Use hand and power tools safely while developing practical workshop skills, including cutting, grinding and welding.
Complete maintenance records using the company's management system.
Work with engineering and production teams to support efficient factory operations.
Follow health and safety procedures and maintain high standards of housekeeping.
Fully participate in your apprenticeship programme, attending training sessions and developing your technical skills and knowledge.
Training:Engineering maintenance technician-dual discipline apprenticeship standard qualification plus training on the job. Training Outcome:This role could lead to a full time, permanent role as Maintenance Engineer within the engineering team, growth into team leader or manager position is possible in the long-term future. Employer Description:Reedbut Group is a Milton Keynes-based manufacturer specialising in sustainable cardboard packaging. With a strong focus on innovation, quality and environmental responsibility, the company designs and produces bespoke packaging solutions for customers across the UK. As an apprentice, you'll have the opportunity to learn within a modern manufacturing environment while working alongside experienced professionals who are passionate about engineering, production and continuous improvement.Working Hours :Mon - Fri. Shifts TBC.Skills: Interest in Engineering,Problem Solving,Willingness to Learn,Mechanical Aptitude,Electrical Aptitude,Communication Skills,Teamwork Skills,Practical Mindset,Attention to Detail,Positive Attitude....Read more...
Learn to safely operate manufacturing machinery, hand tools, and equipment
Assist with measuring, cutting, and preparing materials in line with work instructions
Support the assembly and manufacture of refrigerated vehicle components
Learn how to interpret technical drawings, measurements, and specifications
Carry out quality checks on completed work and identify any defects or issues
Maintain a clean, organised, and safe working environment
Follow all company health and safety procedures and safe systems of work
Work collaboratively with colleagues across Manufacturing and other departments
Complete all apprenticeship training requirements, coursework, and assessments
Develop skills and knowledge through on-the-job learning, mentoring, and formal training
Contribute ideas for continuous improvement as confidence and experience grow
Undertake other duties appropriate to the apprenticeship programme as required
Training:
Level 2 Lean Manufacturing Operative
Work based learning
Functional skills
Training Outcome:
Career paths include, auto electrician, Fridge Engineer, Van Lining Fitter, CNC Machinist, Leadership, Logistics, Quality
Progression onto full time employment
Employer Description:Caring about colleagues, customers, and the environment, CoolKit is committed to the highest standards of quality, safety and environmental management as bearer of numerous enviable standards.
Our company vision is quite simply to enjoy seeing our products in use on every high street.Working Hours :Monday - Thursday 6.30am - 4.30pm / 30 minutes break unpaid.Skills: Team working,Enthusiastic,Reliable,Willing to learn,Positive attitude....Read more...
Answering customer enquiries via email, telephone and webchat.
Raising support tickets to enable tracking and resolution of customer requests.
Investigating and resolving customer complaints, then closing support tickets.
Maintaining an accurate database of customer information.
Escalating enquiries to the appropriate team when necessary.
Courier parcel tracking and arranging collections.
Resolving manufacturer complaints.
Supporting ticket management to help meet SLA performance targets.
Learning to handle difficult customer situations calmly and professionally.
Training:This is a Business Administration Apprenticeship with opportunities to develop your customer service skills. As part of the programme, you will complete six hours of off-the-job training each week. You will also be supported by a dedicated tutor, who will carry out regular progress reviews to help you stay on track and achieve your apprenticeship goals.Training Outcome:
Upon successful completion of the apprenticeship, you'll have earned your level 3 apprenticeship qualification in Business Administration.
Employer Description:At Minky Homecare, we've been helping families care for their homes for over 80 years - making it simpler, smarter, and more sustainable every step of the way. As a proud, family-run business, our journey began with a passion for innovation, quality, and a mission to make looking after your home less of a chore.Working Hours :Monday to Friday, 8:30am - 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Good Communication....Read more...
What you’ll do at workCommunicating over the telephone with customers, clients and colleagues
Managing email inboxes
Posting adverts across different internal systems and websites
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Screening candidates
Answering incoming calls to the office
Completing relevant right to work checks
Use of bespoke software
Compliance duties
Any other admin duties as requested
Training:Business Administrator Level 3.Training Outcome:Full-time post following completion of the apprenticeship programme.Employer Description:With decades of experience, we support both new start-ups and established recruitment agencies with outsourced back-office solutions. This enables recruiters to focus on sales and growth, leaving the administrative tasks to us.Our management team boasts many years of combined expertise in back-office and accounting services for the recruitment sector. Leveraging these skills, we've developed a robust service that allows recruiters to concentrate on their core activities while we handle the complete administration. Our professional and experienced team manages every aspect of daily recruitment administration, including invoicing, agency payments, invoice finance, credit control, and reporting. With Greencastle Solutions, you can trust that all your back-office needs are in capable hands.Working Hours :Monday- Friday, 8am - 5pm.Skills: Administrative skills,Attention to detail,Communication Skills,Customer care skills,Initiative,IT skills,Non judgemental,Number skills,Organisation skills....Read more...
An exciting opportunity has arisen for a Pest Control Technician to join a well-established company specialising in pest control for both residential and commercial clients using technology-driven solutions.
As a Pest Control Technician, you will be visiting customers, conducting inspections, carrying out treatments, and promoting additional services where appropriate.
This role offers a salary of £28,000 plus performance incentives and benefits. Full training will be provided.
What we are looking for
? Previously worked as a Pest Control Technician, Pest Technician, Pest Controller, Pest Control Foot Technician or in a similar role.
? Strong attention to detail and methodical approach to work
? Ability to work independently and manage your schedule effectively
? Comfortable using mobile applications for reporting and scheduling
? Positive attitude, initiative, and commitment to delivering high-quality service
What's on offer
? Competitive salary
? Performance-based incentives
? Regional allowance
? Company vehicle, fuel card, and uniform
? Pension scheme
? Healthcare cash plan and life assurance
? Referral programme and length-of-service recognition, including special leave benefits
? Structured career progression and professional training
This is a fantastic opportunity for a Pest Control Technician to join a respected and growing organisation in the pest management sector.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources ....Read more...
An exciting opportunity has arisen for a Pest Control Technician to join a well-established company specialising in pest control for both residential and commercial clients using technology-driven solutions.
As a Pest Control Technician, you will be visiting customers, conducting inspections, carrying out treatments, and promoting additional services where appropriate.
This role offers a salary range of £30,000 - £33,000 plus performance incentives and benefits. Full training will be provided.
What we are looking for
? Previously worked as a Pest Control Technician, Pest Technician, Pest Controller, Pest Control Foot Technician or in a similar role.
? Strong attention to detail and methodical approach to work
? Ability to work independently and manage your schedule effectively
? Comfortable using mobile applications for reporting and scheduling
? Positive attitude, initiative, and commitment to delivering high-quality service
What's on offer
? Competitive salary
? Performance-based incentives
? Regional allowance
? Company vehicle, fuel card, and uniform
? Pension scheme
? Healthcare cash plan and life assurance
? Referral programme and length-of-service recognition, including special leave benefits
? Structured career progression and professional training
This is a fantastic opportunity for a Pest Control Technician to join a respected and growing organisation in the pest management sector.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Addit....Read more...
An amazing new job opportunity has arisen for a committed Hospitality Manager to work in an exceptional care home service based in Sudbury, Suffolk area. You will be working for one of UK's leading health care providers
This care home offers nursing care for people who have complex medical needs, and 24-hour nursing dementia care provided by specialist teams trained in the complexities of looking after those living with dementia, who may also have other long-term medical conditions
**To be considered for this position you must have experience of Hospitality Management**
As the Hospitality Manager your key responsibilities include:
Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
Maintain and manage best first impression experience
Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility
The following skills and experience would be preferred and beneficial for the role:
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service
The successful Hospitality Manager will receive an excellent salary of £32,000 per annum. This exciting position is a permanent full time role for 40 hours a week working through days. In return for your hard work and commitment you will receive the following generous benefits:
Refer-a-friend*
Reward Gateway – discounts, wellbeing, employee assistance & much more
Comprehensive induction and paid training programme with career prospects
Excellent working environment
Cost of DBS*
We are a Living Wage Employer
Reference ID: 6525
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An amazing new job opportunity has arisen for a committed Hospitality Manager to work in an exceptional care home service based in Sudbury, Suffolk area. You will be working for one of UK's leading health care providers
This care home offers nursing care for people who have complex medical needs, and 24-hour nursing dementia care provided by specialist teams trained in the complexities of looking after those living with dementia, who may also have other long-term medical conditions
**To be considered for this position you must have experience of Hospitality Management**
As the Hospitality Manager your key responsibilities include:
Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
Maintain and manage best first impression experience
Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility
The following skills and experience would be preferred and beneficial for the role:
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service
The successful Hospitality Manager will receive an excellent salary of £32,000 per annum. This exciting position is a permanent full time role for 40 hours a week working through days. In return for your hard work and commitment you will receive the following generous benefits:
Refer-a-friend*
Reward Gateway – discounts, wellbeing, employee assistance & much more
Comprehensive induction and paid training programme with career prospects
Excellent working environment
Cost of DBS*
We are a Living Wage Employer
Reference ID: 6525
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Arranging deliveries and scheduling timings
Inputting data for invoices and sending to clients
Chasing overdue orders to achieve required delivery date
Supporting the Purchasing Department to ensure stock items are available to safeguard continuity of supply
Communicating with suppliers and supporting invoice queries
Maintain supplier/client information
Maintain equipment supplies to meet company requirements
Assist with creating robust Standard Operating Procedures (SOP’s) across the business
Adhering to all GDPR regulations
Aid sales and marketing functions, from an administrative and stakeholder engagement capacity
Ordering and managing compliance
Cost Management and tracking of expenditure
Manage emails and customer enquiries
Create and update job records
Prepare quotes and documents in readiness for the team to use
Maintain continuity of supply for internally used items
Maintain overdue orders reports and liaise with suppliers to expedite
Adding new stock items to the stock management system
Training:If successful in being offered this position you will be enrolled onto the Business Administrator level 3 apprenticeship programme.
Your training will be provided by EMA Training through online sessions and you will cover the below modules:
Business Fundamentals
Communications and Stakeholder Engagement
Operations and Document Management
IT Systems and Digital Competency
Planning, Prioritisation and Project Support
Decision Making and Process Improvement
Professionalism and Personal Development
Upon completing the required content, you will be assessed through a knowledge test, project presentation and professional discussion. Training Outcome:Opportunity to progress into a full time position with the company, while studying an AI focused apprenticeship to begin improving processes and supporting the team to work more efficiently.Employer Description:Phillips Joinery is a well-established, high-quality bespoke joinery business based in Derbyshire, working across two sites in Ashbourne and Derby. We specialise in the design, manufacture, supply & installation of premium joinery products, including traditional windows and doors, heritage restoration work, internal joinery, furniture, specialist counters, and fire doors.
We combine traditional craftsmanship with a modern, commercially focused approach, serving a wide range of customers across residential, commercial and specialist projects. Our reputation has been built on quality, reliability, and a commitment to delivering tailored solutions that meet each client’s exact requirements.
As the business continues to grow and evolve, we are investing in our people, systems, and processes to build an even stronger platform for the future. Joining Phillips Joinery means becoming part of a skilled, passionate, and supportive team where you can learn, develop and play a real role in a growing business.Working Hours :Monday to Friday, 8am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
A position for a Strategic Development Manager role has become available, with a leading provider of integrated security technology solutions across the UK and Ireland.
We are currently recruiting on behalf of a well-established organisation operating within the security technology sector, delivering innovative electronic security solutions for high-security environments, public spaces, transport networks, and critical infrastructure projects throughout the UK and Ireland.
The Strategic Development Manager job is a field-based role with remote and hybrid working supported and will play a key role in identifying new business opportunities, developing strategic customer relationships, and driving sales growth across both existing and emerging market sectors.
The successful candidate will work closely with the wider Sales & Business Development team, technical stakeholders, delivery functions, technology partners, and senior leadership to develop opportunities and convert customer requirements into project and service revenues.
This role offers an excellent blend of business development, customer engagement, commercial strategy, and solution selling, making it ideal for candidates looking to develop their career within a highly technical and customer-focused environment.
Ideal candidates for the Strategic Development Manager job will have experience in the following areas:
Identifying, developing, and securing new business opportunities across existing and emerging market sectors.
Building and maintaining strong relationships with prospective clients, key decision-makers, and industry stakeholders.
Developing business development strategies to maximise sales opportunities and market penetration.
Building, managing, and maintaining a healthy sales funnel and pipeline to achieve revenue growth targets.
Working collaboratively with technical, operational, and commercial teams to develop winning solutions and proposals.
Understanding customer challenges and positioning suitable security technology solutions to meet their requirements.
Developing and maintaining relationships with technology partners, manufacturers, and strategic stakeholders.
Conducting customer presentations, seminars, CPD sessions, and solution demonstrations.
Monitoring competitor activity, market trends, and customer requirements to identify new opportunities.
Managing major opportunities throughout the sales lifecycle and reporting on progress, win strategies, and commercial performance.
Achieving quarterly and annual sales targets through proactive business development activities.
Building strong working relationships with customers and internal stakeholders to ensure successful project delivery and long-term customer satisfaction.
The successful candidate will ideally possess:
A proven track record within Business Development, New Business Sales, Account Management, Technical Sales, or Solution Sales roles.
Demonstrable experience within the electronic security, security technology, integrated systems, or related technology sectors.
Significant experience securing new business opportunities on a national scale within a solution-based sales environment.
Strong commercial awareness and the ability to identify, qualify, and develop strategic opportunities.
Excellent communication, presentation, and stakeholder engagement skills.
The ability to engage and influence decision-makers at all levels within customer organisations.
Strong networking, relationship-building, and negotiation skills.
A good understanding of the UK electronic security market and competitive landscape.
The ability to communicate both technical and non-technical concepts clearly and effectively.
A proactive, self-motivated, and results-driven approach with the ability to work independently and as part of a team.
Willingness to travel extensively throughout the UK to meet customers and develop opportunities.
Strong organisational skills with the ability to manage multiple business opportunities simultaneously.
Benefits
Remote & Hybrid Working Supported
Flexible Working, Around Core Hours
Health & Wellbeing Programme
Life Assurance (4 x Annual Salary)
5% Matched Pension Scheme
Carry Over Holidays (Up To 5 Days)
Reward & Recognition Programme
Long Service Rewards
This is a fantastic opportunity for an experienced Business Development Manager, Sales Manager, New Business Development Manager, Technical Sales Manager, Security Sales Manager, Account Director, Solutions Sales Manager, or Business Development Executive looking to join a growing organisation delivering innovative security technology solutions across the UK and Ireland.
To apply for this Business Development Manager role, please contact Tony Broadhurst on 01582 878841 or email Tbroadhurst@RedlineGroup.Com quoting reference TDB1015. Alternatively, we welcome conversations regarding similar opportunities within Business Development, Technical Sales, Account Management, Electronic Security, Integrated Systems, and Security Technology sectors.....Read more...
Lead CreativeLocation: Farringdon, London (Hybrid)Contract: Full-timeSalary: £55k–£60k DOEAbout the CompanyWe’re a fast-growing app growth agency based in Central London, helping clients across the UK, Europe and the Americas launch, grow and scale their apps. We combine creative and data-driven thinking to deliver measurable growth.We’re looking for an innovative, performance-driven Lead Creative to help shape our growing Creative Studio.About the RoleThis role is ideal for an experienced Senior Creative, Designer or Creative Strategist ready for greater ownership. You’ll lead creative strategy, quality and innovation, combining strategic thinking with hands-on creative work to deliver high-quality, performance-focused work aligned with client goals.You’ll work closely with internal teams, clients and freelance creatives to help build a high-performing and scalable Creative Studio. The role is approximately 70% creative leadership and strategy, and 30% creative production, depending on business needs.Key ResponsibilitiesOwn the creative vision, strategy and quality across client accounts.Develop creative strategies for Paid Media campaigns, using performance data and audience insights to drive recommendations.Review, critique and approve creative work to ensure it meets quality, brand and performance standards.Lead creative testing and optimisation to improve campaign performance.Direct and manage freelance creative partners, providing clear briefs, feedback and creative direction.Act as a key strategic and creative contact for clients, presenting concepts, strategies and recommendations.Lead creative workshops, ideation sessions and strategic discussions.Develop creative concepts from initial insight through to execution.Contribute to creative production and design when required.Drive innovation through AI and emerging creative technologies.Develop scalable creative systems, templates, asset libraries and workflows.Stay up to date with creative trends, platform developments and best practices.Support pitches, proposals and wider business growth opportunities.Work with the wider team to improve creative processes, efficiency and client outcomes.Requirements5+ years’ experience in a creative, performance marketing or digital agency, including experience in a senior creative role.Experience developing and leading creative strategy across Paid Media campaigns, including Meta, Google and other performance channels.Strong understanding of performance marketing, creative testing and conversion-focused creative.Strong understanding of ASO, mobile growth and the relationship between creative and app performance.Ability to turn performance data, audience insights and campaign learnings into creative recommendations.Experience presenting creative strategies and concepts to clients and senior stakeholders.Experience managing freelancers and external creative partners.Strong visual design skills and the ability to create high-quality Paid Media and ASO assets when required.Experience developing creative concepts from insight through to execution.Experience building creative systems, templates and production workflows.Highly proficient in Figma, including collaborative design workflows.Strong understanding of AI-powered creative tools and an interest in using technology to improve creative quality and efficiency.Strong communication, presentation and stakeholder management skills.Company Culture & BenefitsAfter probation, you’ll have access to:Flexible hybrid working in LondonCollaborative and supportive working environmentRegular team socials, lunches and activity daysDirect access to senior managementCompany bonus schemeMonthly mobile phone contribution of up to £30Personal development and training budgetEmployee recognition programme and monthly prizes25 days' holiday, increasing after two yearsEmployee Assistance ProgrammeVirtual GP and mental health supportCompany pension and life insurancePrivate health insuranceSummer FridaysWork-from-abroad schemePaid sabbaticals after five yearsOffice refreshments and amenitiesCycle to Work and Electric Car SchemeWhy Join?This is a great opportunity for a Senior Creative, Designer or Creative Strategist who wants greater ownership and influence, while playing a key role in shaping a growing Creative Studio.If you’re passionate about creative strategy, performance, design and innovation, and enjoy combining creativity with data-driven thinking, we’d love to hear from you.....Read more...
A leading satellite communications organisation is seeking an experienced Systems Engineer to join its Access Networks engineering team, supporting the design, integration, and deployment of next-generation satellite communications systems.
This is an exciting opportunity to play a key role in the development of advanced 5G Non-Terrestrial Networks (NTN), working across cutting-edge satellite programmes and helping deliver innovative connectivity solutions. You will contribute throughout the full systems engineering lifecycle, from requirements definition and architecture through integration, testing, and operational deployment.
Working within a multidisciplinary engineering environment, you will collaborate with systems, software, network, and operations teams while acting as a technical authority across complex communications programmes.
Key Responsibilities
- Lead systems engineering activities for Radio Access Network (RAN) and Access Network subsystems.
- Develop and manage system requirements, specifications, and technical documentation.
- Support the design, integration, validation, and deployment of advanced satellite ground segment capabilities.
- Design and validate 5G NTN Layer 2 and Layer 3 features in line with 3GPP standards.
- Lead simulation and modelling activities to evaluate system performance and inform engineering decisions.
- Develop test methodologies, tools, and validation campaigns for new network capabilities.
- Support the deployment of laboratory and test infrastructure for next-generation communications systems.
- Collaborate with software, systems, operations, and programme teams to successfully introduce new services.
- Investigate and resolve complex technical challenges across multiple engineering disciplines.
- Contribute to future radio resource management strategies to maximise network performance and efficiency.
- Monitor industry developments and emerging technologies, helping shape future system architecture and technology roadmaps.
- Provide technical leadership during integration, testing, and service introduction activities.
Required Experience & Qualifications
- Degree in Electronic Engineering, Telecommunications, Satellite Communications, Computer Science, or a related engineering discipline.
- Strong systems engineering experience within telecommunications or satellite communications environments.
- Knowledge of Radio Access Network (RAN) technologies.
- Understanding of:
- 5G Non-Terrestrial Networks (NTN)
- Satellite propagation
- Modulation and coding
- Mobile satellite and VSAT systems
- Experience developing system requirements, specifications, and technical documentation.
Desirable Experience
Experience with any of the following would be advantageous:
- 3GPP 5G standards
- Satellite ground segment systems
- Terrestrial mobile network design and operation
- Radio resource management
- RF systems and antenna technologies (Ka, L or Q/V Band)
- Performance modelling, simulation, and data analysis
- Large-scale telecommunications or satellite network integration programmes
Why Apply?
This is an opportunity to work on some of the most advanced satellite communications programmes currently in development, helping deliver next-generation global connectivity solutions.
You'll join a highly collaborative engineering environment where you'll influence system architecture, contribute to innovative technologies, and work across the full lifecycle of complex satellite communications systems.
Benefits
- Hybrid and flexible working arrangements.
- Competitive salary and comprehensive benefits package.
- Pension scheme and private healthcare.
- Professional development and training opportunities.
- Opportunity to work on cutting-edge satellite and 5G NTN technologies.
- Collaborative engineering culture with exposure to complex international programmes.
TT....Read more...
Head of Digital Solutions
Midlands | Hybrid Role | Regular Travel Required (2-3 Days Per Week) Paying between £90,000-100,000 + car allowance + 10% bonus.
A leading UK manufacturing organisation is seeking an experienced Head of Digital to lead and develop its digital capability across a multi-site operation.
Reporting to the Director of Business Excellence, this strategic leadership role will be responsible for ERP, IT, Digital Solutions, Data & Analytics, Automation and AI, with a particular focus on maximising the value of ERP systems to drive operational efficiency, continuous improvement and business performance.
This is a highly visible role, requiring regular engagement with stakeholders across the business to understand challenges, identify opportunities and deliver technology solutions that support long-term growth.
You will lead the organisation's digital strategy and technology roadmap, ensuring systems, data and digital solutions are aligned to business objectives and delivering measurable value.
Key responsibilities include:
Defining and delivering the digital and ERP strategy.
Leading the ongoing optimisation, development and governance of ERP and business-critical systems.
Driving digital transformation, automation and process improvement initiatives.
Developing data, analytics and AI capabilities across the organisation.
Ensuring technology platforms remain secure, resilient and scalable.
Managing strategic technology projects, suppliers and investment plans.
Leading and developing a high-performing Digital team.
Acting as a trusted technology advisor to senior stakeholders across multiple sites.
Experience needed:
Senior leadership experience within ERP, IT, Digital or Technology functions.
A strong track record of delivering ERP transformation, optimisation and business change programmes.
Experience managing business-critical systems within a multi-site environment.
Strong programme, project and change management expertise.
Knowledge of data, analytics, automation, AI and cybersecurity.
Excellent stakeholder management, communication and influencing skills.
A commercial mindset with the ability to translate business needs into practical technology solutions.
This is an excellent opportunity for a commercially focused technology leader to shape the future digital strategy of a successful manufacturing organisation while driving greater value from ERP, data and emerging technologies.
Multi-Site UK / Midlands | Hybrid Role | Regular Travel Required (2-3 Days Per Week) Paying between £90,000-100,000 + car allowance + 10% bonus.
Must be eligible to work in the UK. ....Read more...
An exciting opportunity has arisen for a committed Registered Children’s Home Manager to manage a brand new small children’s residential service based in central Birmingham, West Midlands area. You will be working for an exciting brand new care provider.
This is therapy based children's residential care home seeking an experienced Registered Manager to lead the home from pre-registration through to full commissioning and beyond
As the Manager your key responsibilities include:
Lead day-to-day care, supervision, and quality assurance across all 9 Ofsted Quality Standards
Prepare for and lead interim and full inspections; drive continuous improvement
Demonstrate lived knowledge of all policies, staffing model, and quality standards
Address any conditions or minor works identified by Ofsted promptly
Maintain the Single Central Record (SCR) for all staff and key persons
Deliver induction and training: safeguarding, trauma-informed care, behaviour support, first aid
Oversee premises fit-out, fire safety, and room-by-room compliance against the Statement of Purpose
Procure furniture, equipment, medication storage, and Ofsted-ready IT/records systems
The following skills and experience would be preferred and beneficial for the role:
Experience in children's residential care as a registered manager
Minimum 2 years in a supervisory or management role within children care services
Experience opening or re-registering a new home
Ofsted track record
Employed in at least one home rated Good or Outstanding at last inspection
Experience of pre-registration inspection process
Sound understanding of Children's Homes Regulations 2015 and Ofsted Quality Standards
**To be considered for this position you must hold a Level 5 Diploma in Leadership and management for residential childcare or enrolled with completion within 12 months of appointment**
The successful Manager will receive an excellent salary of £60,000 - £65,000 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
28 days annual leave (inclusive of bank holidays) plus birthday leave
Auto-enrolment workplace pension
Pension
Paid DBS renewal and professional registration costs
Funded continuous professional development (CPD)
Laptop and mobile phone for on-call / supervisory duties
Employee assistance programme
Reference ID: 7406
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An exciting opportunity has arisen for a committed Registered Children’s Home Manager to manage a brand new small children’s residential service based in central Birmingham, West Midlands area. You will be working for an exciting brand new care provider.
This is therapy based children's residential care home seeking an experienced Registered Manager to lead the home from pre-registration through to full commissioning and beyond
As the Manager your key responsibilities include:
Lead day-to-day care, supervision, and quality assurance across all 9 Ofsted Quality Standards
Prepare for and lead interim and full inspections; drive continuous improvement
Demonstrate lived knowledge of all policies, staffing model, and quality standards
Address any conditions or minor works identified by Ofsted promptly
Maintain the Single Central Record (SCR) for all staff and key persons
Deliver induction and training: safeguarding, trauma-informed care, behaviour support, first aid
Oversee premises fit-out, fire safety, and room-by-room compliance against the Statement of Purpose
Procure furniture, equipment, medication storage, and Ofsted-ready IT/records systems
The following skills and experience would be preferred and beneficial for the role:
Experience in children's residential care as a registered manager
Minimum 2 years in a supervisory or management role within children care services
Experience opening or re-registering a new home
Ofsted track record
Employed in at least one home rated Good or Outstanding at last inspection
Experience of pre-registration inspection process
Sound understanding of Children's Homes Regulations 2015 and Ofsted Quality Standards
**To be considered for this position you must hold a Level 5 Diploma in Leadership and management for residential childcare or enrolled with completion within 12 months of appointment**
The successful Manager will receive an excellent salary of £60,000 - £65,000 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
28 days annual leave (inclusive of bank holidays) plus birthday leave
Auto-enrolment workplace pension
Pension
Paid DBS renewal and professional registration costs
Funded continuous professional development (CPD)
Laptop and mobile phone for on-call / supervisory duties
Employee assistance programme
Reference ID: 7406
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An exciting opportunity has arisen for a committed Registered Children’s Home Manager to manage a brand new small children’s residential service based in central Birmingham, West Midlands area. You will be working for an exciting brand new care provider.
This is therapy based children's residential care home seeking an experienced Registered Manager to lead the home from pre-registration through to full commissioning and beyond
As the Manager your key responsibilities include:
Lead day-to-day care, supervision, and quality assurance across all 9 Ofsted Quality Standards
Prepare for and lead interim and full inspections; drive continuous improvement
Demonstrate lived knowledge of all policies, staffing model, and quality standards
Address any conditions or minor works identified by Ofsted promptly
Maintain the Single Central Record (SCR) for all staff and key persons
Deliver induction and training: safeguarding, trauma-informed care, behaviour support, first aid
Oversee premises fit-out, fire safety, and room-by-room compliance against the Statement of Purpose
Procure furniture, equipment, medication storage, and Ofsted-ready IT/records systems
The following skills and experience would be preferred and beneficial for the role:
Experience in children's residential care as a registered manager
Minimum 2 years in a supervisory or management role within children care services
Experience opening or re-registering a new home
Ofsted track record
Employed in at least one home rated Good or Outstanding at last inspection
Experience of pre-registration inspection process
Sound understanding of Children's Homes Regulations 2015 and Ofsted Quality Standards
**To be considered for this position you must hold a Level 5 Diploma in Leadership and management for residential childcare or enrolled with completion within 12 months of appointment**
The successful Manager will receive an excellent salary of £60,000 - £65,000 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
28 days annual leave (inclusive of bank holidays) plus birthday leave
Auto-enrolment workplace pension
Pension
Paid DBS renewal and professional registration costs
Funded continuous professional development (CPD)
Laptop and mobile phone for on-call / supervisory duties
Employee assistance programme
Reference ID: 7406
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Senior Mechanical Project Manager
Somerset
£100,000 - £120,000 + Travel Allowance + Accommodation + Bonus + Private Healthcare + Pension + Career Progression
Are you a Senior Mechanical Project Manager looking to take ownership of major mechanical packages on some of the UK and Europe’s largest construction projects, with a clear route towards MEP Project Director?
This is an opportunity to join a rapidly growing international main contractor delivering technically complex projects worth billions across the UK and Europe. Based on a major project in Somerset, you will take a leading role in the mechanical delivery, working closely with the wider MEP, construction, commercial and project leadership teams.
The business has built its reputation around being agile, ambitious and genuinely performance-driven. Unlike larger contractors where decisions can become tied up in multiple layers of management, the company operates with a relatively flat structure, allowing decisions to be made quickly and giving strong performers real responsibility.
This is particularly suited to someone ambitious about their long-term career. You will have the opportunity to progress into MEP Project Director level, with continued project opportunities across the UK and internationally as the business expands.
Your role as Senior Mechanical Project Manager will include:
Leading the delivery of major mechanical packages from pre-construction through installation, commissioning and handover
Managing mechanical subcontractors, engineers and site teams
Driving programme, quality, safety and commercial performance across your packages
Coordinating closely with electrical, CSA, design, commercial and commissioning teams
The successful Senior Mechanical Project Manager will need:
Strong Mechanical Project Management experience within a main contractor or specialist MEP contractor
Experience delivering large-scale, technically complex construction projects
Experience managing subcontractors and multidisciplinary project teams
A proactive approach with the ability to make decisions and solve problems on site
Ability to work site-based in Somerset
This is an excellent opportunity to join an international contractor during a significant period of growth, work on projects valued in the billions and establish yourself as part of the business's future senior leadership team.
Keywords: Senior Mechanical Project Manager, Mechanical Project Manager, Mechanical PM, Senior MEP Project Manager, MEP Project Manager, Mechanical Construction Manager, MEP Construction Manager, Mechanical Package Manager, Building Services Manager, MEP Manager, Mechanical Engineering, HVAC, Building Services, Commissioning, Main Contractor, Somerset, Bridgwater, Bristol, South West....Read more...
Personal care: Assisting patients with bathing, dressing, grooming, toileting, and mobility to maintain dignity and independence
Symptom management support: Helping monitor pain, fatigue, nausea, and other illness-related symptoms, and reporting changes to healthcare professionals
Medication support: Administering prescribed medications when authorised and assisting patients in adherence to care plans
Emotional and psychological support: Offering compassionate care, listening, providing counseling where appropriate, and supporting patients and families through grief and bereavement
Care planning and coordination: Working closely with doctors, nurses, social workers, and allied health professionals to develop and implement personalised care plans and ensure continuity of care
Daily living support: Preparing meals, assisting with shopping, managing household tasks, and organising recreational activities or therapies to enhance wellbeing
Advocacy and empowerment: Supporting patients in making informed decisions regarding their care, advance planning, and end-of-life preferences
Record keeping: Maintaining accurate and up-to-date records of patient care, observations, and interventions to support clinical communication and regulatory compliance
Bereavement care: Providing support to family members following the patient’s death, connecting them with resources when needed
Training:
In-house training plus the candidate will follow a Level 2 Apprenticeship programme and study towards a Level 2 in Adult Care
This training will be structured and delivered by Cheshire College - South & West
If the candidate does not hold GCSE grades A*-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject
Training Outcome:
Opportunities to progress into more senior roles upon successful completion
Employer Description:A family-owned business, Valleywood Care Limited offers domiciliary and supported living care to clients in and around Crewe, Willaston, Wistaston, and Nantwich. With over 15 years in care management, Valleywood Care provides an efficient and personal service to people who endeavour to remain as independent as possible in their own homes.
We appreciate that every one of our clients is different with individual needs and offer a service tailored to them.Working Hours :Monday - Friday, 9.00am - 3.00pm (Alternate weekends to be worked and time will be given off in the week in lieu).Skills: Communication skills,Attention to detail,Customer care skills,Team working,Non judgemental,Caring,Willing to lean....Read more...
Main responsibilities:
Acting as a first point of contact for IT support requests, incidents, and service inquiries
Providing technical support to users via phone, email, remote support tools, and in person
Assisting with the diagnosis and resolution of hardware, software, and account-related issues
Supporting user onboarding and offboarding activities, including account creation, access management, and equipment setup
Assisting with the administration of Microsoft 365 services, including Teams, Exchange Online, SharePoint Online, and Entra ID
Helping maintain end-user devices, software deployments, and mobile device management systems
Supporting the setup, maintenance, and troubleshooting of audio and video conferencing equipment
Helping maintain the IT desk setups for office-based staff
Creating and updating technical documentation, user guides, and knowledge base articles
Following IT policies, procedures, and security best practices at all times
And any other tasks as required by the IT Department
Training:Information Communications Technician Level 3.
QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:
Follow a cloud-first curriculum, covering on-premises and cloud-enabled networking
Learn about core networking principles, including network addressing, cloud, virtualisation and security
Understand the principles, hardware, protocols and services that form part of on-premises, cloud and hybrid network architectures
Train with QA - the largest and leading provider for both Microsoft and AWS training
Learn technical content that aligns to, and is relevant to, employers and the market
Learn about DevOps methodologies and the fundamentals of databases and data migration
Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Limbs & Things is a global developer and manufacturer of medical simulation equipment and clinical skills trainers used by healthcare educators, universities, hospitals, and simulation centres worldwide.
Founded in 1990, our mission is to improve patient outcomes by providing realistic, repeatable training tools that allow healthcare professionals to practise procedures safely before performing them on real patients.
Today, our products support clinical education in over 100 countries and are trusted by medical schools, training hospitals, and professional certification programmes around the world.Working Hours :Monday to Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
