A leading technology organisation operating within the secure communications and defence sector is seeking an experienced Senior Software Technical Lead to provide technical leadership across the development of secure software solutions.
This is a high-impact role combining hands-on engineering delivery with technical governance, process improvement, and team mentorship. You will act as a key technical authority, driving software engineering excellence, improving development practices, and supporting multidisciplinary teams in delivering complex, high-assurance systems.
Working closely with software engineers, systems engineers, and project teams, you will help shape software architecture, establish engineering standards, and ensure successful delivery against technical and programme objectives.
Due to business requirements applicants must be a sole UK national and eligible to obtain UK security clearance.
Key Responsibilities
Technical Leadership & Engineering Governance
- Define, improve, and maintain software development processes, tools, and engineering workflows.
- Provide architectural guidance and technical oversight across software development activities.
- Establish and enforce quality standards, peer review processes, and engineering best practices.
- Support project delivery by identifying and removing technical barriers.
Team Mentorship & Development
- Mentor and support software engineers, helping to develop technical capability and engineering excellence.
- Identify skills gaps, training requirements, and future capability needs.
- Promote collaboration across software, systems, and wider engineering teams.
Software Development & Delivery
- Lead software architecture design and implementation for embedded systems and user applications.
- Drive software verification and validation activities, including design verification testing.
- Support complex technical investigations, defect resolution, and sustaining engineering activities.
- Provide technical support across legacy systems, upgrades, and component lifecycle challenges.
Required Experience & Qualifications
- 10+ years experience within software engineering environments.
- Degree in Software Engineering, Computer Science, or a related technical discipline.
- Proven experience leading software development activities and defining engineering processes.
- Strong understanding of software quality frameworks, governance, and technical reviews.
- Experience working within secure or regulated engineering environments.
- Must be a sole UK national and eligible to obtain UK security clearance.
Desirable Experience
- Experience with high-assurance software development standards and secure coding practices.
- Strong low-level programming experience using C/C++ within embedded systems environments.
- Experience working with microcontrollers and Real-Time Operating Systems (RTOS).
- Experience mentoring engineers and improving technical capability without direct line management responsibility.
Why Apply?
This is an opportunity to take a leading technical role within a highly skilled engineering environment, shaping software development practices and contributing to the delivery of secure, mission-critical technology.
You will have the opportunity to influence architecture, mentor engineers, and drive engineering excellence across complex programmes.
TT....Read more...
Up to £16.24 an hr, 40 hours a week, 28 days holiday, birthday day off, x2 medical appointments paid per year, 100% attendance in 6 months gain an extra ½ a day holiday, Employee assistance Programme, sick pay.We are looking for a Motorhome Engineer to join a growing specialist manufacturer of bespoke LCV’s. This is an excellent opportunity to become part of a skilled team producing high-quality van conversions for customers across the UK.As a Motorhome Engineer, you'll be responsible for transforming light commercial vehicles into fully equipped, customer-specific solutions. Working in a modern workshop, you'll install mechanical, electrical and storage systems while ensuring every build meets the highest standards of quality and safety.Key Responsibilities of the Motorhome Engineer opportunity
Build and convert light commercial vehicles to customer specifications.
Install racking, storage systems and bespoke conversion equipment.
Fit electrical components including internal and external lighting, battery management systems
Carry out repairs and modifications to completed vehicle builds, including occasional UK travel with overnight stays. (This will be on an adhoc basis if the current field based engineer cant get to a customers site for what ever reason)
Complete job cards and update work completed using the company's internal systems.
Maintain a clean, safe and organised workshop.
Work closely with the Design & Development team to support product improvements.
Report technical or quality concerns to the Aftersales Manager.
We would welcome people to apply for the Motorhome Engineer opportunity that have experience within Automotive manufacturing, coachbuilding, automotive assembly or specialist conversions, caravan or motorhome fitting. You will also have:
Practical electrical knowledge.
Strong mechanical aptitude and excellent attention to detail.
A methodical approach to fault finding and problem solving.
Good communication and organisational skills.
The ability to work independently and as part of a team.
Computer literacy.
A full UK Driving Licence.
Benefits of the Motorhome Engineer Opportunity:
Permanent, full-time employment. Salary up to £34K
Full product and on-the-job training.
Modern workshop facilities.
Opportunities for career progression and skills development.
The chance to work on bespoke, innovative vehicle projects that are varied and interesting
Range of staff benefits
If you would like a private chat before applying – please contact Rodger Morley at E3 Recruitment....Read more...
SALES & MARKETING MANAGER - Hospitality BusinessEDINBURGH£38,000 – £40,000 + benefitsI am working with a brilliant, established hospitality business to find a Sales & Marketing Manager for one of their high-profile Edinburgh venues.This is a great role for someone who knows the Edinburgh market, loves hospitality and is as comfortable building relationships and getting out into the city as they are managing incoming enquiries and converting business.The role is a real 50/50 split between proactive and reactive sales. You will be responsible for driving group bookings, events, corporate business, leisure and travel trade, while also making sure every opportunity coming into the venue is maximised.You will have the support of a Sales & Marketing Coordinator and work closely with the venue leadership team as well as the wider regional sales function.We are looking for someone who:
Is based in Edinburgh and has strong knowledge of the local marketIdeally already has a network of local contacts and relationshipsHas experience across MICE, leisure and travel & tourismUnderstands group bookings, events and driving revenue into a venueHas worked within restaurants, bars, hotels or a similar hospitality environmentIs commercially minded and confident proactively going after new businessIs equally strong at managing and converting inbound enquiriesIs confident, friendly and naturally brilliant at building relationshipsHas experience with OpenTableExperience with Tripleseat would be a big advantage
The role:
25 days holiday + bank holidaysMonday to Friday, predominantly 9am–5.30pmEdinburgh based and on siteOccasional weekend events throughout the yearOne direct reportExcellent training and developmentPermanent positionASAP start
There is a really strong training programme attached to the role, including management training which may involve time spent within another UK or European venue.This would suit someone who genuinely enjoys the sales side of hospitality – someone proactive, personable and well connected who understands how to turn relationships and opportunities into revenue.Get in touch – kate@corecrutment.com....Read more...
Support inbox management, filing relevant documentation on personnel files.
Drafting of standard letters for People & Culture Business Partners approval.
Signpost and transfer employees to other People Culture services where appropriate (ie Talent, People Services Admin, Learning and Development & Payroll, etc).
Assist with investigations and fact-finding activities as required.
Escalating complex cases to the People and Culture Business Partners where appropriate.
Assist with occupational health referrals where required.
Support the implementation and communication of People & Culture policies and procedures.
Support wider People & Culture initiatives and project, including redundancy, consulted changes and TUPE activities.
Complete employee benefits administration
Assist with employee engagement activities, such as Employee Forums.
Support co ordination on annual or bi annual events such as Pay Review, Employee Survey’s/Questionnaires.
Communication with key stakeholders both inside and outside the People & Culture team.
Support and work with the Learning and Development team to upskill line managers in People & Culture processes.
Training:
Day release - evening classes
Training Outcome:
Potential opportunity for long term position and growth within the company upon completion of the apprenticeship programme
Employer Description:We have been delivering visionary logistics solutions for UK customers for over a century. From humble beginnings we now operate the supply chains of 100s of well-known brands across the UK. But while our scale has changed, our family ethics haven’t. We remain a family-owned business that recognises the value of partnership working. We are a team of 3,000 people who work with you, always looking to the future to ensure your logistics solutions keep on delivering.
Welcome to a company where innovation meets passion! We are dedicated to building a diverse and talented workforce that drives our success. Our team thrives on collaboration, creativity, and making a positive impact. We believe in fostering a dynamic work environment where every member can grow and excel. If you're looking for a place where your ideas are valued and your career can flourish, you've found it!Working Hours :Monday to Friday 08:30-17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Responsibilities of the role will include:
Assist with booking enquiries over the telephone and email
Be a primary point of contact of resident guest enquiries
Lead procurement, searching out the best prices for orders across all departments
Use our accounts software (Xero) to create and upload company purchase invoices and receipts
Assist with office duties to include printing, scanning and preparing for group visits
Assist with social media content, taking photos and video
Assist with sales, researching schools and best contacts
Assist with summer camp check-ins/outs
Assist with guest show-rounds
Training:You will be working towards a Level 3 Business Administrator Apprenticeship standard.
You will receive on and off the job training and support from an assessor and an Apprenticeship Advisor.
You will be required to attend Cornwall College St Austell on a fortnightly basis as part of the apprenticeship training.Training Outcome:We would hope the apprentice can continue their career at our centre on completion of the programme, to take on further duties and responsibilities within our office department.Employer Description:Porthpean Outdoor is Cornwall's leading provider of school residentials and activity-led summer camps. Through the winter, we also offer training for careers in outdoor pursuits.
In addition to a varied provision of outdoor activities, we excel through excellent customer service, superior on-site facilities, and a genuine and personal level of care for children.
USPs:
On site, in-house provision of activites, catering and night management, everything managed by us
Superior guest facilities with all guests having a proper bed and mattress - no camping with roll mats here!
Our own beach!
Our main business comes from primary schools within Cornwall. We advertise nationally and across Europe for our summer camp.Working Hours :Typical working hours will be between 9:00am and 3:30pm with flexibility required depending on business needs and college attendance.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Creative,Initiative,Non judgemental,Patience....Read more...
As you develop within the role, your responsibilities will include:
Providing general administrative support to the Operations team and wider business
Supporting Project Managers with project administration, documentation and updates
Maintaining accurate customer, project and business records, folders and systems
Helping to track project activities, outstanding actions and key dates
Assisting with raising and processing purchase orders
Tracking outstanding orders and contacting suppliers for updates when required
Recording supplier confirmations, expected dates and other relevant purchasing information
Helping keep colleagues and customers updated with relevant information where required
Managing shared emails and directing queries to the appropriate person
Updating tasks and information within business systems, including Asana and Zoho CRM
Preparing and updating documents, Excel reports and other business information
Supporting Sales administration, including helping to prepare quotes and proposals
Communicating with colleagues across different departments to help keep activities coordinated
Identifying delays, discrepancies or queries and raising these with the appropriate colleague or manager
Supporting other general office and administrative activities as required
Your responsibilities will develop gradually as your knowledge, skills and confidence grow, and you will have support from experienced colleagues throughout.Training:What training will the apprentice take and what qualification will the apprentice get at the end?To meet the requirements of the Level 3 Business Administration apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:ClearVC is a UK workplace technology specialist, delivering audio-visual and collaboration solutions that help organisations create smarter, more connected working environments.
From video conferencing and meeting room technology to digital signage and workplace management systems, ClearVC provides end-to-end solutions from consultation and installation through to ongoing support, with a strong focus on innovation, technical expertise and customer service.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Organisation skills,Administrative skills,Team working,Initiative....Read more...
You will support the office team with the day-to-day running of our home care service while developing valuable business administration and marketing skills.
Answer telephone calls and respond to emails professionally
Update care records, staff files and company databases
Assist with social media, marketing campaigns and promotional materials
Support scheduling, filing, scanning and other general office administration tasks
Training:
Support to achieve knowledge, skills and behaviours as laid out in the apprenticeship standard
Support from an experienced assessor to assess work and practice
Individual learning programme tailored to own needs
E-learning, training and monthly tutorials specific to your apprenticeship
Mentor and support in the workplace
A minimum of 6 hours per week during paid time to be used for learning and development opportunities
English and maths Functional Skills at Level 2 (if required)
Support to achieve Apprenticeship Assessment
At the end of the apprenticeship, you will obtain the level 2 Administration assistant apprenticeship
Training Outcome:On successful completion of the apprenticeship, there may be an opportunity to secure a permanent role within the business. You will have gained a nationally recognised Level 2 Business Administration qualification, valuable administration and marketing experience, and the opportunity to progress into senior administrative, care coordination or office management roles.Employer Description:Bago Care is a person-centred home care provider committed to delivering high-quality support that makes a positive difference to people’s lives. Led by a Registered Nurse and Registered Manager with 30 years’ experience across hospitals, community services and the prison service, we value teamwork, initiative and fresh ideas. We encourage our team members to grow, develop and contribute to improving the care we provide.Working Hours :4 days per week and offers a hybrid working pattern, two days WFH and two days based in the office.
Tuesday: 10:00am - 4:00pm (WFH).
Wednesday: 10:00am - 4:00pm (WFH).
Thursday: 9:00am - 5:00pm (Office).
Friday: 9:00am - 5:00pm (Office).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Apply sound civil engineering knowledge, principles and practical techniques to support the planning, design and construction of engineering projects
Gather, interpret and evaluate technical data and information to inform engineering decisions, develop solutions and contribute to accurate civil engineering models and designs
Use industry-standard digital tools, including CAD and BIM software, to produce, update and review technical drawings, 3D models and engineering information in line with recognised standards, conventions and terminology
Promote and maintain high standards of health, safety and welfare across all civil engineering activities, following relevant legislation, company procedures and risk management requirements
Assist with the development, refinement and delivery of practical civil engineering solutions, ensuring that designs and technical outputs comply with applicable legislation, industry standards, specifications, codes of practice and project requirements
Incorporate environmental responsibility and sustainability into engineering activities, identifying opportunities to reduce carbon emissions, minimise waste and resource consumption, and support more sustainable project outcomes
Organise and manage your own workload effectively, delivering work to agreed quality, programme and cost requirements while considering client expectations, available resources and the wider impact of engineering decisions
Work collaboratively and professionally with colleagues, clients, contractors and other stakeholders, promoting equality, diversity and inclusion throughout the delivery of civil engineering projects
Maintain accurate technical records and documentation, ensuring information is clear, consistent, traceable and suitable for use throughout the project lifecycle
Continuously develop technical knowledge and professional skills, keeping up to date with changes in legislation, engineering standards, technology and best practice
Training:The successful candidate will work towards a Level 4 Senior Civil Engineering Technician Qualification which will take 24 months plus End Point Assessment (EPA).Training Outcome:Full-time role.Employer Description:Enable Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday 08:30 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
This apprenticeship combines old-school engineering with cutting-edge technology.
You will assist highly skilled engineers with preparation, preservation, maintenance and restoration of classic vehicles
You will be taught about the history and development of vehicles, components and materials, servicing, tuning, transmissions and drivetrains, chassis, suspension, steering, braking and electrics
It also includes Technical Drawing, welding, business studies and advanced diagnostics
Training:The ‘Heritage Engineering Level 3 Apprenticeship’ is a nationally recognised qualification delivered by ‘HSA’ from its Mechanical Academy based at ‘Bicester Heritage’ in Oxfordshire. Delivered over 36 months on a block release basis, you will attend your academy on average every 5 weeks for a 5-day block of training running from Monday to Friday, the remaining 80% of the time you will be working with your employer. If required, your employer will cover the Accommodation and travel costs.Training Outcome:On completion of the Programme, you will be qualified as a Heritage Engineering Technician. Employment with Coleman Classic Cars Ltd after completion of the apprenticeship is not guaranteed but very likely, subject to performance and a position being available.
The classic vehicle industry is thriving and the companies that HSA work with are world-class. Prospects for progression range from specialist technical roles to management positions and international work opportunities.
Previous classic vehicle work experience is useful but not essential.Employer Description:Established in 2021, and with over 35 years of experience, many of those obtained at Bristol Cars, Mark Coleman of Coleman Classic Cars Ltd brings a wealth of knowledge that can assist you with the repair and restoration of your classic vehicle. Working across all marques, but in particular Bristol. Services include all maintenance and servicing to a high standard, including upgrades. This is a unique opportunity for a dynamic apprentice to begin a career working on a variety of classic cars with a good opportunity for career progression.Working Hours :Monday-Friday 8:30am-5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
You will be working for a medium-sized employee-owned Cornish Food Retailer as part of our Butchery Team. We are extremely proud of our butchery counter; we take care to source only the best local produce. We have a strong reputation for high quality and exceptional customer service. In the store, we also have a kitchen that produces food from scratch for the in-store café and deli counter, which also uses ingredients supplied by the butchery counter.
The job role will include the following key responsibilities:
Assist in preparing and presenting fresh meat to the highest standards
Learn traditional and modern butchery techniques under expert guidance following a daily prep list and assisting the team
Provide excellent customer service, ensuring every customer feels valued and informed
Maintain a clean, safe, and hygienic working environment in line with food safety standards
Support the team with stock rotation, merchandising, cleaning, waste management and daily operational tasks
Training:
You will be working towards a Level 2 Butcher Apprenticeship standard
You will also receive Food Safety and Allergen training
You will receive on and off-the-job training and support from an Apprenticeship Advisor
You will be required to attend Duchy Stoke Climsland on a weekly basis as part of the apprenticeship training.Training Outcome:Following the successful completion of the Butchery Apprenticeship programme, there will be an opportunity to progress as a Junior Butcher within the Butchery team.
Opportunity to grow within an employee-owned business where your voice matters.Employer Description:We are an employee-owned Cornish Food Retailer, based in Truro, Cornwall. We are passionate about delivering exceptional fresh food and outstanding customer service. We showcase entirely local food and drink sourced from over 200 suppliers across Cornwall and some from Devon. Our team takes pride in working collaboratively, sharing knowledge, and creating a positive environment where everyone has a voice.Working Hours :You will be working on a rota basis. Shift times will vary between 07:30 - 16:00, 08:30 - 17:00 and 08:30 - 16:30.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Key activities:
Assist with administration and support service to the manufacturing & QA-QC Depts for the project/contract as required.
Assist with the coordination and support of the Document Controller in the submission of deliverables.
Maintain trackers for all quality records reviewed/submitted and comments raised.
Assist with the coordination and control of inspection records
Asist with the review, compilation, coordination & archive of Lifetime Quality Records (LTQR) and Quality Release Certificates (QRC).
Assist with the administrative support for the set-up of Project / work scopes on various electronic tools.
Provide support for performance management systems i.e. Create, monitor and measure Key Performance Indicators (KPI) on the Right First-Time (RFT) objectives with document submissions.
Assist with the verification of radiograph count and reports prior to transfer to the client.
Communicate with internal and external stakeholders where necessary.
Assist with reviewing electronic records that are held on standalone systems.
Support the transition and application of new systems and software for record management
Support the Supervising Technical Coordinator in completing various tasks.
Coordination of quality documentation between stake holding functions. (Manufacturing/Construction - Project Managment Office - Quality - Document Control - Client) on & offsites.
Regular interaction or administration with various Electronic Data Managament Systems.
Training:You will undertake a Level 4 Quality Practitioner Apprenticeship with an Ofsted rated Outstanding training provider, CSR Scientific Training, which will include:
Fully recognised apprenticeship qualification - Level 4 Quality Practitioner
On-the-job competency training
Monthly online lectures
A continuous improvement project
You will undertake a Level 4 Quality Practitioner Apprenticeship with an Ofsted rated Outstanding training provider, CSR Scientific Training, which will include:
Fully recognised apprenticeship qualification - Level 4 Quality Practitioner
On-the-job competency training
Monthly online lectures
A continuous improvement project
This apprenticeship is professionally recognised by the Chartered Quality Institute (CQI) and successful completion of this programme provides opportunity for Practitioner registration with the CQI. CSR are an approved provider and when you enrol onto this apprenticeship, you are entitled to 50% discount off Student membership for the first 2 years with the CQI.Training Outcome:Upon successful completion, there may be the opportunity to apply for a permanent role.Employer Description:As one of the first major economies to pass a new-zero emissions law, Framatome is helping the UK reach its 2050 targets by contributing to the construction of new EPR reactors and supporting the maintenance and long-term operations of existing plants.
Representing a longstanding relationship with local partners and suppliers, Framatome provides advanced solutions to the British Nuclear, Chemical, Process and Defense industries.
Economic growth in these industries depends on advancements in engineering and technology, which requires a highly skilled and diverse workforce. This is why Framatome provides comprehensive technical training and partners with professors and leaders from Cambridge, Manchester, Bristol and Birmingham, to foster local talent through the collaboration of nuclear science, technology and engineering programs.
Framatome has heavily invested in its UK organisation heavily in the last few years to build a strategic local capability in the UK to provide services in the areas of Engineering, including Computational Software Code Development, Project Management, Site and Outage Support Services to support the UK Nuclear industry.
Beyond services capability, Framatome also plans to set up a nuclear fuel fabrication facility in the UK to scale up its operations, a further demonstration the Framatome remains keen to support all future nuclear organisations in the UK through our technologically agnostic techno-bricks capabilities along with our historical customers in other UK industries.
To strengthen its ambitious growth, Framatome is an active local recruiter for all types of profiles and backgrounds and creates new jobs in the UK every year. We are looking for qualified employees across a wide variety of disciplines to ensure a sustainable, low carbon future.
In line with Framatome’s Corporate, Social and Responsibility strategy, we are committed to nuclear energy and to the relationships we have established in the UK – not only at work and with our partners, but in the communities we serve.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
A standout CRM & Retention Manager opportunity for a lifecycle marketing specialist ready to own retention as a genuine revenue channel, not just execute campaigns.A female-founded, purpose-driven intimates brand is hiring a CRM & Retention Manager to take full ownership of retention and lifecycle marketing as a core commercial channel. This is a scaling, mission-led ecommerce business that is redefining everyday intimate essentials for a new generation — combining a bold brand narrative with a real commitment to reducing the environmental footprint of everyday garments. The CRM & Retention Manager will sit at the heart of the customer experience, with direct accountability for lifetime value, repeat purchase rate and retention performance.This is a role with real autonomy and progression on offer. It is ideal for someone who has already run CRM end-to-end and is now looking for greater ownership, commercial impact and a clear path to grow within a fast-moving team.The Role at a GlanceReporting to the Ecommerce Director, you will own the CRM channel from strategy through to execution and reporting. You will treat email, SMS and loyalty as owned revenue channels in their own right, building the lifecycle journeys, segmentation and testing roadmap that drive measurable, incremental growth.What You'll OwnThe CRM channel as a core revenue driver, with accountability for retention, LTV and repeat purchase rateEnd-to-end lifecycle journeys (welcome, post-purchase, winback, replenishment, browse abandon) underpinned by a clear testing roadmapAdvanced segmentation and personalisation, ensuring the right message reaches the right customer at the right momentThe campaign calendar across email and SMS, aligned to trading moments and product launchesList growth strategy, including on-site opt-in optimisation, acquisition flows and subscriber healthEmail deliverability end-to-end: sender reputation, list hygiene, suppression management and inbox placementSMS as a first-class owned channel with its own strategy, automation flows and performance targetsThe loyalty programme strategy, including points, VIP tiers, referral mechanics and re-engagementThe CRM and martech stack, from platform evaluation through to implementation oversight and optimisationCohort analysis, LTV modelling and CRM dashboards that translate data into actionable growth opportunitiesRelationships with external agencies, freelancers and platform vendors, owning scope, briefing and QAWhat You'll BringA strong foundation in CRM and lifecycle marketing, with proven experience owning CRM as a revenue channel rather than simply running campaignsHands-on experience with email and SMS platforms such as KlaviyoA solid grasp of email deliverability best practice and list health managementA track record of growing a CRM subscriber base, not just maintaining oneConfidence working with data — comfortable with cohort analysis, LTV modelling and building reports that shape strategic decisionsFamiliarity with martech evaluation and platform management; you know what good looks like and can advocate for the right stackExperience managing loyalty and retention programmesA commercial mindset focused on measurable growth, plus the drive to take ownership in a small, fast-paced teamWork PermissionsYou must have the right to work in the United Kingdom. [Placeholder — sponsorship status was not specified in the brief. Please confirm whether visa sponsorship is available so this section can be finalised.]Benefits & Perks25 days' holiday plus bank holidaysPension with 4% employer contributionPrivate medical insurance with Bupa Select, plus life insuranceSalary sacrifice dental insuranceQuarterly product allowance and monthly team lunchesTraining, development and personal enrichment opportunities, plus volunteering daysHybrid working (three days in the London office)Why This Is a Career Worth BuildingRetention and lifecycle marketing have moved from a back-office function to one of the most commercially valuable disciplines in modern ecommerce. As acquisition costs climb, brands that retain and grow their existing customers win — and the professionals who can prove that impact are in high demand. This CRM & Retention Manager role offers genuine channel ownership, board-level visibility of your numbers, and the chance to shape retention strategy for a brand with a clear sense of purpose. For an ambitious lifecycle marketer, it is a platform to grow into senior CRM and retention leadership.This CRM & Retention Manager opportunity in London is brought to you by The Opportunity Hub UK — connecting talented professionals with career-defining roles.....Read more...
The Administrative Assistant Apprentice will support the day-to-day administration and client service functions of Clark Willis Solicitors, helping to deliver an efficient, professional, and client-focused legal service. Working as part of a busy legal practice, the apprentice will assist solicitors and support staff with administrative tasks, client communications, and office processes while developing key business administration and customer service skills within a professional legal environment.
The role will involve handling confidential information, maintaining accurate records, and ensuring clients receive a positive experience when accessing the firm's services.
Key Duties & Responsibilities
Welcome clients and visitors in a friendly, professional, and courteous manner
Answer telephone calls and respond to enquiries, directing them to the appropriate member of staff
Assist with booking appointments and managing meeting room schedules
Support the preparation, scanning, filing, and archiving of legal documents and correspondence
Maintain accurate electronic and paper-based client records
Manage incoming and outgoing post, emails, and document distribution
Assist solicitors and legal support staff with routine administrative duties
Ensure confidential client information is handled in accordance with GDPR and firm procedures
Support the opening, updating, and closing of client files
Carry out data entry and document management tasks using legal case management systems
Assist with producing legal documents, letters, and reports from templates
Work collaboratively with colleagues to support the smooth running of the office
Provide excellent customer service to clients and professional contacts
Skills & Experience Gained
Legal administration and office support experience
Professional customer service and client care skills
Use of legal and business administration IT systems
Understanding of confidentiality, GDPR, and data protection requirements
Business communication skills, including telephone, email, and written correspondence
Document management and record-keeping processes
Organisation, prioritisation, and time management skills
Experience working within a professional legal services environment
Understanding of legal office procedures and client service standards
Ideal Candidate
This role is suited to someone who is:
Friendly, professional, and approachable
Reliable and eager to learn
Organised with good attention to detail
Able to manage multiple tasks and priorities
Confident communicating with a wide range of people
Comfortable using computers and Microsoft Office applications
Able to work effectively as part of a team
Respectful of confidential and sensitive informatiomn
Keen to develop a career in administration or the legal sector
Motivated, positive, and willing to take responsibility for their own development
This apprenticeship provides an excellent opportunity to gain valuable administration experience within a respected legal practice while working towards a nationally recognised qualification and developing skills that can support a long-term career in the legal and professional services sectorTraining:You will be completing the Level 2 Administration Assistant Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington.
The Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles. This will also provide a potential progression route onto the Business Administrator L3 Apprenticeship.Training Outcome:Successful completion may lead to a full-time employment and/ or opportunity to join the Business Administrator L3 Apprenticeship Standard.Employer Description:Our mission is to offer affordable yet premium legal services to individuals and their families who want access to excellent legal advice locally and who appreciate the value and the experience they will enjoy from using Clark Willis.
We call this ‘affordable premium‘, and it informs how we provide our legal services, how we interact with our clients, our workspaces and how we develop our team.
We are a growing team of highly respected solicitors committed to making legal services simple to understand and accessible with clear advice and transparent costs making us the smart choice.
We are small enough to ensure that you can benefit personally from our one-to-one service on everyday matters but also experienced enough to deal with more complex and demanding areas.
Although we offer legal services you are really buying our expertise and not only is our firm Lexcel accredited, the Law Society’s Quality Mark, our individual solicitors are also specialists within their respective areas and hold a range of personal accreditations.
We have been quietly and confidently providing legal services locally, regionally and nationally for over fifty years from our offices in Darlington and Northallerton.Working Hours :Monday – Friday 9am – 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
What you will gain:
The chance to work within a Steiner influenced nursery where learning through play, creativity and the power of a thoughtfully designed environment is at the forefront of every day
The chance to work in rural setting surrounded by nature and animals
The opportunity to earn while you learn with an organisation who wholly supports and reflects the requirements of the Early Years Foundation Stage framework and the Every Child Matters Agenda, which ensures every individual child and their family is at the centre of all learning and development
Key Responsibilities included but not limited to:
To ensure the provision of a high-quality environment to meet the needs of individual children from differing cultures and religious backgrounds, and stages of development
The preparation and completion of activities to suit the child's stage of development
To contribute to a programme of activities suitable to the age range of children in your area in conjunction with other staff
Work alongside the Manager and staff team to ensure that the vision, philosophy and objectives behind Ivy Mill Day Nursery are fulfilled
Assist with planning a programme of activities, suitable for the age range of the children, following the guidelines for the implementation of the EYFS
To ensure that safeguarding, health and safety and security measures are constantly maintained
To provide the highest standards of quality care and education.
To ensure that health and safety and security measures are constantly maintained
To be aware of and act in accordance with current legislation, policy and procedures
To keep a proper record of achievement file on your key children, for parents
Foresee the needs of special needs children and give physical, emotional, intellectual guidance as appropriate and work alongside parents of special needs children to give full integration in the nursery
Support all staff and engage in a good staff team
To attend all out of working hours activities, e.g. training, staff meetings, parents’ evenings, events, etc
To be flexible within working practices of nursery
Be prepared to help where needed, including to undertake certain domestic jobs within the nursery, e.g. preparation of snack meals, cleansing of equipment, putting out bins, doing the laundry, etc
Who you will be:
Someone who will provide comfort and warmth to all children
Someone who is conscientious and capable of providing effective supervision of the children ensuring a high standard of physical, emotional, social and intellectual care, remaining positive and caring in all interactions with the children
Someone who is observant and will take a shared responsibility for health, safety and cleanliness throughout the nursery
Someone who will act as an ambassador for Ivy Mill Day Nursery both within the nursery and in the wider community
Someone who already has a Level 2 Early Years Practitioner qualification and is looking to progress in their career
Training Outcome:Upon successful completion of the apprenticeship there will be potential to become a fully fledged member of the team with opportunities to develop with supported training and coaching.Employer Description:Ivy Mill Day Nursery is in the heart of the village centre in Liphook, ideally situated close to the village's schools, amenities and main transport links. Ivy Mill opened in October 2022 and is registered with Ofsted for 56 child places across the age groups.
Open 51 weeks of the year, they only close for the Christmas week and offer year-round places between 08:00 and 18:00, Monday to Friday, as well as a limited amount of term-time only places.
Ivy Mill has a clear mission statement to provide quality care and education in a safe and stimulating environment. Under the guidance of an experienced Management Team, Ivy Mill Nursery provides for all the physical, emotional and educational needs of children from three months to five years.Working Hours :Minimum 30 hours per week working 3 shifts of 8am-6pm to maximum 40 hours per week over 4 shifts of 8am-6pm to include 6 hours of study per week.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Non judgemental,Patience,Caring and Kind Nature,Positive Personality,Willingness to learn,Dedicated,Reliable,Punctual,Friendly....Read more...
Project Engineer – 2 x 6 Month FTC
A leading engineering and manufacturing organisation is looking for two experienced Project Engineers to join their team on a 6-month FTC, supporting a major contract.
This is an excellent opportunity for a Project Engineer with a mechanical engineering or heavy manufacturing background who enjoys working across multiple teams, managing project plans and driving delivery in a technically demanding environment.
What’s on offer:
£45,000 per annum (pro rata for 6-month FTC – £22,500)
6-month FTC
Monday–Friday, 37.5 hours per week
33 days holiday, including bank holidays
Flexi-time – flexible working hours allowing you to accrue up to an additional 12 days' annual leave per annum
Pension – up to 8% employer contribution
Death in Service – up to 5x basic salary (if enrolled in the pension scheme)
Healthcare Cash Plan – reimbursement towards eligible healthcare appointments, including dental, physiotherapy and other treatments
Opportunity to work on a major marine/defence programme
The Role:
You’ll be responsible for helping ensure manufactured parts are delivered in line with the project plan, working closely with internal teams, suppliers and customer-facing Project Managers to keep milestones on track.
Key responsibilities include:
Developing and maintaining project plans, schedules and risk matrices
Tracking progress, managing risks and driving actions to mitigate delays
Coordinating activity across Engineering, Manufacturing, Supply Chain and other business functions
Managing changes to project scope and schedules
Leading internal project meetings and escalating issues where require whilst Maintaining project information and KPIs within SAP
What you’ll need:
Proven experience as a Project Engineer within a manufacturing environment
Mechanical Engineering or Manufacturing background – essential
Heavy Engineering experience
Strong experience using MS Project and MS Office
Competent SAP user
Strong planning, organisational and stakeholder management skills
Experience within Defence, Aerospace, or other highly regulated engineering/manufacturing environments would be advantageous.
Please note: This role is subject to UK security and export control regulations. Eligibility may be affected by nationality, previous citizenship and place of birth. You must have the Right to Work in the UK and meet the required security clearance criteria.
If you're an experienced Project Engineer looking for your next opportunity and want to play a key role in delivering a major contract, click Apply or contact Tracie Norton for further details.
....Read more...
A fantastic new opportunity has arisen for a committed Operations Manager to oversee and maintain high quality services across the children’s care homes in the central England region. You will be working for one of UK’s most up and coming children’s health care providers
The ideal candidate will have a strong background in managing children's residential services and ensuring compliance with Ofsted regulations, and maintaining high standards of care and safeguarding
As the Operations Manager your key responsibilities include:
Ensure compliance with Ofsted regulations, including preparing for inspections and addressing any requirements or recommendations
Act as the Responsible Individual, providing leadership and guidance to staff, ensuring that all practices meet regulatory and legal standards
Develop and implement policies and procedures that promote the welfare and development of children in care
Manage budgets, resources, and staff schedules to ensure efficient and effective operation of the home
Liaise with external agencies, parents, and stakeholders to ensure cohesive and collaborative care plans
Monitor and evaluate the quality of care provided, implementing improvements where necessary
Provide training and support to staff, fostering a positive and professional work environment
The following skills and experience would be preferred and beneficial for the role:
Extensive experience in managing children's homes or similar settings
In-depth knowledge of Ofsted regulations and standards for children's services
Proven ability to act as a Responsible Individual with a strong understanding of legal and ethical responsibilities
Excellent leadership, communication, and organisational skills
Ability to work under pressure and handle challenging situations effectively
The successful Operations Manager will receive an excellent salary up to £65,000 per annum. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
Full training and support
Funded Level 5 Leadership & Management qualification (if required)
Supportive senior leadership team
Opportunity to help shape a brand new, high-quality service
Additional leave
Casual dress
Company events
Company pension
Discounted or free food
Free parking
Health & wellbeing programme
On-site parking
Reference ID: 7257
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
A fantastic new opportunity has arisen for a committed Operations Manager to oversee and maintain high quality services across the children’s care homes in the central England region. You will be working for one of UK’s most up and coming children’s health care providers
The ideal candidate will have a strong background in managing children's residential services and ensuring compliance with Ofsted regulations, and maintaining high standards of care and safeguarding
As the Operations Manager your key responsibilities include:
Ensure compliance with Ofsted regulations, including preparing for inspections and addressing any requirements or recommendations
Act as the Responsible Individual, providing leadership and guidance to staff, ensuring that all practices meet regulatory and legal standards
Develop and implement policies and procedures that promote the welfare and development of children in care
Manage budgets, resources, and staff schedules to ensure efficient and effective operation of the home
Liaise with external agencies, parents, and stakeholders to ensure cohesive and collaborative care plans
Monitor and evaluate the quality of care provided, implementing improvements where necessary
Provide training and support to staff, fostering a positive and professional work environment
The following skills and experience would be preferred and beneficial for the role:
Extensive experience in managing children's homes or similar settings
In-depth knowledge of Ofsted regulations and standards for children's services
Proven ability to act as a Responsible Individual with a strong understanding of legal and ethical responsibilities
Excellent leadership, communication, and organisational skills
Ability to work under pressure and handle challenging situations effectively
The successful Operations Manager will receive an excellent salary up to £65,000 per annum. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
Full training and support
Funded Level 5 Leadership & Management qualification (if required)
Supportive senior leadership team
Opportunity to help shape a brand new, high-quality service
Additional leave
Casual dress
Company events
Company pension
Discounted or free food
Free parking
Health & wellbeing programme
On-site parking
Reference ID: 7257
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
A fantastic new opportunity has arisen for a committed Operations Manager to oversee and maintain high quality services across the children’s care homes in the central England region. You will be working for one of UK’s most up and coming children’s health care providers
The ideal candidate will have a strong background in managing children's residential services and ensuring compliance with Ofsted regulations, and maintaining high standards of care and safeguarding
As the Operations Manager your key responsibilities include:
Ensure compliance with Ofsted regulations, including preparing for inspections and addressing any requirements or recommendations
Act as the Responsible Individual, providing leadership and guidance to staff, ensuring that all practices meet regulatory and legal standards
Develop and implement policies and procedures that promote the welfare and development of children in care
Manage budgets, resources, and staff schedules to ensure efficient and effective operation of the home
Liaise with external agencies, parents, and stakeholders to ensure cohesive and collaborative care plans
Monitor and evaluate the quality of care provided, implementing improvements where necessary
Provide training and support to staff, fostering a positive and professional work environment
The following skills and experience would be preferred and beneficial for the role:
Extensive experience in managing children's homes or similar settings
In-depth knowledge of Ofsted regulations and standards for children's services
Proven ability to act as a Responsible Individual with a strong understanding of legal and ethical responsibilities
Excellent leadership, communication, and organisational skills
Ability to work under pressure and handle challenging situations effectively
The successful Operations Manager will receive an excellent salary up to £65,000 per annum. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
Full training and support
Funded Level 5 Leadership & Management qualification (if required)
Supportive senior leadership team
Opportunity to help shape a brand new, high-quality service
Additional leave
Casual dress
Company events
Company pension
Discounted or free food
Free parking
Health & wellbeing programme
On-site parking
Reference ID: 7257
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Maintain a high standard of delivery for all programmes, adhering to the Foundation’s quality assurance framework
Assist in the planning, delivery and evaluation of all coaching and education sessions for girls, boys and disabled players
Assist in ensuring registration and monitoring information is collected and data entry completed as required to meet quality management standards and deadlines
Assist in ensuring the appropriate supervision and safeguarding of participants, following Foundation policies and procedures
Adhere to Foundation policy and procedures to ensure that risks associated with programmes are effectively managed
Adhere to Foundation procedures to ensure the protection and safeguarding of staff, volunteers, contractors and the general public
Work with staff to regularly identify and share good news stories with the Marketing & Communications Manager
Participate in a wide range of community events and activities as required
Commit to keeping relevant qualifications and certificates up to date and identify opportunities to enhance personal skills & knowledge, and attend agreed informal and formal learning activities
Present a professional image of Newcastle United Foundation at all times, wearing officially branded kit when appropriate
This apprenticeship is part-funded and supported by Coach Core's charitable programme, creating employment opportunities for 16–24-year-olds who have faced barriers to education, employment or career progression. We support young people with the potential to succeed who may have experienced financial disadvantage, additional learning needs, caring responsibilities or other personal or socio-economic challenges. No previous experience is required – we're looking for enthusiasm, potential and a willingness to learn. Coach Core provides additional support throughout the apprenticeship, while the employer is responsible for the final recruitment decision.Training Outcome:
Future role within Newcastle United Foundation Sport & Wellbeing team
Possible entry level roles include Community Coach, Project Officer or Leisure Attendant
Employer Description:Newcastle United Foundation is an independent registered charity (Registered Charity Number: 1124896) using the power of football to connect, motivate and inspire people in our region. Through community, education, health and wellbeing, and sports programmes delivered across Newcastle, Northumberland, North Tyneside and Gateshead, we strive to improve physical and mental health, boost learning and career prospects and provide life-changing opportunities for everyone – no matter their goals in life.Working Hours :35 hours per week, exact shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Physical fitness....Read more...
This apprenticeship combines old-school engineering with cutting-edge technology.
You will assist highly skilled engineers with preservation, maintenance and restoration of W.O Bentley’s made between 1922 and 1932.
You will be taught about the history and development of vehicles, components and materials, servicing, tuning, transmissions and drivetrains, chassis, suspension, steering, braking and electrics
It also includes Technical Drawing, welding, business studies and advanced diagnostics
Training:Qualification: The ‘HET Level 3 Apprenticeship’ is a nationally recognised qualification delivered by ‘HSA’ from its Mechanical Academy based at ‘Bicester Heritage’ in Oxfordshire. Delivered over 36 months on a block release basis, you will attend your academy on average every 5 weeks for a 5-day block of training running from Monday to Friday, the remaining 80% of the time you will be working with your employer. If required, your employer will cover the Accommodation and travel costs.Training Outcome:On completion of the Programme, you will be qualified as a Heritage Engineering Technician. Employment with Vintage Bentley after completion of the apprenticeship is not guaranteed but very likely, subject to performance and a position being available.
The classic vehicle industry is thriving and the companies that HSA work with are world-class. Prospects for progression range from specialist technical roles to management positions and international work opportunities. Employer Description:Vintage Bentley is an advanced automotive engineering business that has been in the making for around 30 years. The Founder was a mere five years old when he first experienced a 28,000 mile trip of a lifetime across the US and Canada in the family vintage Bentley, along with the teaching by his toolmaker father in all traditional engineering practices, and numerous opportunities to work on the family 3/4.5 litre and subsequent Speed Six, has resulted in our Founder’s lifelong passion for vintage Bentley models and devoting his life to maintaining and preserving these automotive legends.
First based in North London, a move in 2011 to their current premises in West Sussex.
We have strived hard to become the world’s leading Vintage Bentley specialists working exclusively on the W.O. Bentley’s circa 1922 to 1932.Working Hours :Monday - Friday 7am - 4pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As a Trainee Dental Nurse / Receptionist, you will be integral to providing high-quality patient care in a dental setting
Reporting to the lead dentist, your role will involve assisting with patient interactions, managing appointments, and ensuring smooth operations within the practice
Your core skills in patient care will be complemented by your relevant abilities in communication, IT, and organisational skills, enabling you to effectively support both patients and dental staff
This position offers a valuable opportunity to develop your nursing skills while contributing to a positive patient experience in a professional environment
Responsibilities:
Provide high-quality patient care by assisting with dental procedures and ensuring patient comfort
Manage reception duties, including scheduling appointments and handling patient enquiries
Maintain accurate patient records and manage sensitive information with confidentiality
Utilise IT systems for efficient communication and organisation of patient data
Collaborate with dental professionals to ensure smooth clinic operations and effective teamwork
As a Apprentice Dental Nurse you will achieve a Level 3 qualification following an 18-24 month training programme. Before taking your end-point assessment, you must achieve level 2 English and Maths (equivalent to GCSEs at grades A* to C) if you have not already achieved them and can provide evidence confirming this.Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in dental nursing whilst gaining valuable experience in a dental practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified dental nurse, and as such, you can continue building up skills that will always be in-demand. You could progress to acquire specialist qualifications in areas such as sedation, dental radiography, and oral health education.
You may take on more responsibilities as a trainer for other dental nurses or move into a management role within your dental practice. You might decide to apply for a course to qualify as a dental hygienist or therapist.Employer Description:Alma Terrace Dental Practice is a local dental clinic located at 3 Alma Terrace, Silloth, Wigton, CA7 4DS. It operates in a converted mid-terrace house, offering both NHS and private dental treatments for adults and children in Cumbria.Working Hours :This is a part time job initially which could potentially turn into full time, the hours for this job are: Monday: 2.00pm - 7.00pm, Tuesday: 9.00am - 3.00pm, Wednesday: 10.00am - 4.00pm with 1 hour lunch between 1.00pm - 2.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Repair of minor scratches and dents
Preparation of new and repaired panels for refinishing
Preparing vehicle surfaces for masking and priming
Paint refinishing techniques, paint detailing
Paint detailing and buffing
Polishing the paintwork of the panel to a suitable finish
Training:
Our training partner will deliver a high-quality programme here in our state-of-the-art Bodyshop alongside a highly skilled mentor - both will support you in becoming a skilled and qualified vehicle paint technician
Once the apprenticeship is complete, you will achieve a Level 3 Apprenticeship Standard Vehicle Damage Paint Technician
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:
Following completion of your apprenticeship, you can have a full-time career within the automotive industry with many opportunities to progress to positions of authority such as workshop controller, Vehicle Damage Assessor or Bodyshop Manager
The opportunities are endless. Having a highly regarded set of skills, apprentices can go on to develop their careers within the automotive sector following their own interests and ambitions
Employer Description:Evolve Accident Repair Centre (Evolve ARC) is a leading accident repair specialist, known for its fast, customer-focused service and high-quality workmanship. As a Tesla and BMW approved bodyshop, Evolve ARC offers comprehensive accident management, claims support, and guarantees all repairs. Customers benefit from a courtesy car, a single point of contact, and quick turnaround times, with most repairs completed within a week. Evolve ARC prides itself on exemplary customer service and helping drivers get back on the road quickly and safely.
In addition to their growth plans, EvolveArc has achieved BS 10125, the industry gold accreditation for automotive repair which ensures the company provides consistently safe and high-quality vehicle damage repairs. All staff are trained in electric vehicle awareness and hold many EV specialist qualifications. Staff are also IM accredited which is reviewed every three years to ensure they’re up to date with emerging technologies.
Evolve Arc has also invested heavily in specialist equipment to ensure EV vehicles are repaired to manufacturer specifications. The company is dedicated to reaching net zero, achieving PAS2060 and has taken steps to reduce power usage, go paperless and increase its EV courtesy car fleet.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer
Management of problems to resolution for any network or equipment failures, including and not restricted to: software, hardware and infrastructure problems as defined by the SLA. This will include computers, servers, peripherals and cloud-based applications
Ensure that all systems, change request forms, service calls and queries used to carry out work activities are updated on a real time basis including the completion of detailed and accurate call notes
Act as point of contact regarding all technical issues with manufactures, suppliers, ISP and external support organisations
Manage day-to-day tasks, time and responsibilities to ensure that service levels are achieved, proactive maintenance and change implementation objectives are met
Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way
Identify and raise issues, escalate or resolve where required and offer solutions to queries providing a customer interface (using all means for communication tools) to ensure the best possible customer experience
Maintain a professional and effective working relationship with customers and work colleagues at all levels and at all times
Training:QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:
Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking
Learn about core networking principles, including network addressing, cloud, virtualisation and security
Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures
Train with QA - the largest and leading provider for both Microsoft and AWS training
Learn technical content that aligns to, and is relevant to, employers and the market
Learn about DevOps methodologies and the fundamentals of databases and data migration
Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:In 2008, James Morris and Bradley Clegg formed Concero to help design, build and support education organisations by delivering outstanding specialist technology services and solutions.Working Hours :37.5 hours per week, 8.00am - 4.00pm or 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Driving licence....Read more...
After completion of 'on the job training' the apprentice will:
Provide a comprehensive and professional administrative support service to the Property, Regeneration and Climate Action team, assisting leaders, managers, staff and tenants at Pippbrook Offices. This will include:
Inputting property details and uploading documents onto the property software system
Raising Purchase Orders and invoices
Reporting property maintenance issues on the system
Liaising with property maintenance contractors
Monitoring safety certificates and renewing where necessary
Supporting the Team, including chasing up arrears, running and reporting on rent collection stats
Arranging property inspections, and processing and distributing the reports
Tagging up keys
Administering Money Laundering ID checks
Assisting with the preparation, of plans and drawings suitable for planning applications or lease documentation, under appropriate supervision
Undertaking land registry searches and filing information
To manage queries and information from internal and external customers efficiently and effectively via email, telephone, and face to face. This will be under appropriate supervision, following agreed procedures and escalating issues where guidance or approval is required.
Monitor the Property inbox and provide back up support to the Facilities Management Helpdesk if needed.Training:Waverley Training Services (WTS) are our onsite training provider who deliver a Business Administration Level 3 NVQ here at Pippbrook, Dorking. 6 hours a week will be dedicated to completing this qualification.Training Outcome:To learn about how the Council and service operates and contribute to the day-to-day administrative work of the team.
To engage in and complete a programme of work, study and training designed to develop the skills and abilities of the apprentice to achieve an Advanced (Level 3) diploma in Property Business Administration. Employer Description:At Mole Valley District Council, we are focussed on delivering high quality, value for money services, both in-house and through partnerships for Mole Valley’s residents and businesses. We are one of 11 councils in Surrey and work closely with Surrey County Council. You can read more about our key projects and our teams to give you a sense of how we work and what we work on.Working Hours :37 hours per week (6 hours spent on studying), Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills....Read more...
ACCOUNT MANAGER - CARE / HOSPITALITY FIELD BASED – LEEDS £35,000 - £45,000 + COMPANY CAR + BONUS + EXCELLENT BENEFITSGet Recruited are recruiting on behalf of a well-established business who work in partnership with one of the world’s largest consumer goods organisations. Due to continued growth, they are looking for an Account Manager / Relationship Manager to join the team and manage a portfolio of commercial customers across a defined territory.This is a fantastic opportunity for an experienced Key Account Manager, Client Relationship Manager, Customer Success Manager, Territory Account Manager, Field Account Manager or similar who enjoys being out meeting customers, building long-term relationships and delivering an exceptional level of service.This is a highly field-based position, with around 4 days per week spent visiting customer sites across the territory. You'll predominantly work with customers within the care sector (around 70%), alongside hospitality clients including hotels and other large commercial sites.THE ACCOUNT MANAGER ROLE:
Managing and developing relationships with an established portfolio of commercial customers across your territory
Spending approximately 4 days per week in the field visiting customer sites
Building strong, long-term relationships with key contacts and decision-makers
Conducting regular account reviews and customer meetings
Delivering customer training and providing ongoing support following installation
Taking ownership of customer satisfaction, retention and the overall client relationship
Working closely with internal engineering teams and external sales teams to ensure customers receive a seamless service
Acting as the link between customers and the wider teams involved in their account
Proactively identifying and resolving any customer issues
Understanding each customer's operation and ensuring the service continues to meet their requirements
Identifying appropriate upsell and account development opportunities
Maintaining accurate records of customer visits, meetings and actions
Planning and organising your own diary and customer visits across the territory
Attending occasional company meetings and events
YOU:
Experience as an Account Manager, Key Account Manager, Relationship Manager, Client Relationship Manager, Customer Success Manager, Territory Account Manager, Field Account Manager or similar
Strong experience managing existing B2B customer relationships within the care or hospitality sector
Comfortable working in a highly field-based role and travelling throughout your territory
Experience within care, hospitality, facilities management, commercial laundry, chemicals, hygiene, cleaning, equipment or another service-led B2B environment would be advantageous
A natural relationship builder who genuinely enjoys spending time with customers
Excellent communication and presentation skills
Confident delivering training and holding meetings with customers
Highly organised with excellent diary and time management skills
Able to work autonomously and manage a territory effectively
Commercially aware with the ability to identify account development and upsell opportunities
Proactive, reliable and customer focused
Full UK driving licence
THE PACKAGE:
Basic salary of £35,000 - £45,000
Company car
Bonus Scheme
25 days annual leave plus bank holidays
37.5-hour working week
Home based when not visiting customers
Initial 1-week training programme in Nuneaton with hotel accommodation paid for
Ongoing training and support
Infrequent company meetings in Nuneaton
Opportunity to work with a globally recognised organisation and its commercial customer base
Stable business with excellent employee retention
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
