About the Role
We are partnering with a growing ServiceNow Partner to recruit an experienced ServiceNow Process Consultant to join their consulting practice in Johannesburg. This role is ideal for someone who excels at aligning business processes with the capabilities of the ServiceNow platform, ensuring value-driven outcomes and successful adoption.
As a Process Consultant, you will work closely with clients to understand their current operations, identify areas for improvement, and design ServiceNow-enabled process solutions across ITSM and related modules. This is a client-facing, delivery-focused position suited to someone with strong analytical skills and a deep understanding of ITIL-based service management practices.
Key Responsibilities
- Engage with stakeholders to gather business and process requirements
- Analyse current workflows and identify opportunities for process optimisation
- Define and document target processes that align with ServiceNow functionality
- Support configuration teams by translating business needs into user stories or technical requirements
- Facilitate workshops, user training, and process walkthroughs
- Contribute to ServiceNow solution design sessions, ensuring alignment between process and platform capabilities
- Support testing, adoption, and continuous improvement initiatives
- Work across ITSM, Incident, Problem, Change, Request, Knowledge, and CMDB modules
Required Skills and Experience
- 3+ years of experience in a ServiceNow or IT Service Management consulting role
- Deep understanding of ITIL principles and service management best practices
- Hands-on involvement in ServiceNow implementations or improvement projects
- Strong stakeholder engagement and communication skills
- Ability to document processes clearly and translate requirements into user stories
- Experience facilitating workshops and stakeholder interviews
- Exposure to Agile delivery methodologies
Desirable
- ServiceNow certifications (e.g. ITSM, CAD, or CIS modules)
- Familiarity with additional modules such as ITOM, HRSD, or SPM
- Experience working with public sector or enterprise clients
- ITIL v3 or v4 certification
Whats on Offer
- Competitive monthly salary and incentive package
- Flexible, hybrid working model with Johannesburg office access
- Work with a growing and supportive ServiceNow Partner
- Opportunities to work on large-scale projects and develop your consulting skillset
- Ongoing training and ServiceNow certification support
If you are a driven ServiceNow Process Consultant looking for your next challenge in a high-impact, client-facing role, we want to hear from you.
Apply now or contact Linking Humans for a confidential conversation.....Read more...
ServiceNow Consultant - HRSD
ð UK-Based | ð¼ Hybrid with different locations in the UK | ð¡ï¸ SC Clearance Eligible
ð° Up to £78,000 total package + Outstanding Benefits
I'm working with a leading consultancy looking for a ServiceNow Consultant to join their fast-growing HR team.
This role focuses on HR Service Delivery designing and deploying modern, user-centric ServiceNow solutions that enhance the employee lifecycle, from onboarding through to talent development. Youll collaborate with clients, lead workshops, optimise HR processes, and drive real transformation.
What were looking for:
- Strong experience in ServiceNow HRSD
- Proven track record in HR process design & improvement
- Comfortable working in Agile environments
- Confident running client workshops & stakeholder engagement
- Consulting experience is a bonus
Youll join a high-performing, collaborative team with a strong culture of innovation, learning, and development.
Interested? Apply with your CV and we will be in touch.....Read more...
Job Description:
Do you have experience in handling payments and performing cash and holding reconciliations from within an asset management firm? Ideally you will have experience in using Simcorp Dimension
We are working on an exciting role with a leading financial services firm, for a Transaction Processing Contractor to join our client, remotely, on an initial 9-month contract.
Skills/Experience:
Degree in Finance or Accounting or equivalent area
Technical skills in Microsoft Office with a focus on Excel, Teams, etc.
Awareness of the investment lifecycle and/or experience in the asset management or banking industries
Minimum 2-4 years of working experience
Strong written and verbal communication in English
Prior experience with Simcorp Dimension (desirable)
Strong attention to detail with a passion for problem solving (desirable)
Ability to multi- task and work independently in addition to collaborating with a team (desirable)
Strong sense of accountability (desirable)
Core Responsibilities:
Reconcile positions to custody in Simcorp Dimension
Reconcile custodian cash balances daily
Monitor, investigate & resolve exceptions
Liaise with the custodian bank or other third parties as necessary when investigating an exception. Escalate missing statements to custodian
Communicating the break details of material exceptions to stakeholders around the business, as appropriate
Calculate, process and report monthly fees
Ensure accurate trade data is maintained in the system
Coordinate and execute payments
Lead and/or support process improvement efforts
Provide other routine and ad hoc support for trading activities
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16096
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
About True Potential
True Potential LLP is an industry leader in financial services technology, delivering award-winning software solutions to nearly 20% of UK financial advisers. The company has grown from scratch to c.£400m annual sales and over 600 head office staff, servicing over £30bn of assets under management, and we are on the next stage of our journey. Our technology team is at the forefront of innovation, developing secure, high-performance applications that drive the future of financial services. If you're passionate about building robust applications in a dynamic, fast-paced environment, True Potential is the place for you.
About the Role
We are looking for a C# .NET Developer to join our growing team. You’ll report to the Head of Development, and will play a key role in designing, developing, and maintaining high-quality applications that support both our internal teams and external customers. You’ll have the opportunity to work on both B2B and B2C applications, using the latest .NET technologies. As True Potential continues to grow, you’ll be part of an ambitious, high-performing team where your contributions will make a real impact.
Responsibilities
Develop and maintain custom web applications using C#, .NET Core, ASP.NET, and SQL Server.
Design, develop, and test applications using .NET and front-end technologies.
Contribute to software architecture and coding best practices.
Work closely with internal teams to identify opportunities for automation and process improvement.
Stay up to date with emerging technologies and industry trends.
About You (Skills & Experience)
We’re looking for a developer with:
3+ years of experience in C# .NET development.
Proficiency in C#, ASP.NET, .NET Core, and VB.NET.
Familiarity with web technologies (ASP, HTML, JavaScript, VBScript).
Knowledge of software design principles.
Experience with Git, Continuous Integration, and unit testing.
Understanding of Microsoft Azure, front-end frameworks (Telerik/Kendo), and SQL Server (desirable).
Strong problem-solving skills and attention to detail.
Why Apply?
This is a great opportunity to work in a forward-thinking, technology-led business where your skills will be valued and developed. You’ll be part of an innovative team, working on exciting projects that make an impact, with opportunities to collaborate, grow and develop.
Interested candidates should send their CV to Core-Asset Consulting at truepotential@core-asset.co.uk, or call +44 131 718 4600 for a confidential discussion. Core-Asset Consulting is exclusively retained to manage this role. Any speculative CVs or direct applications will be forwarded to Core-Asset Consulting. No agency fees will be payable, and all CVs submitted for this role will be handled exclusively by Core-Asset Consulting.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 15931
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Job Description:
Our client, a leading financial advisory firm, is currently recruiting for a Transfer Administration Manager to join the team on a permanent basis. In this role, you will be responsible for the process management and performance of the business’s Investments pension transfers processing and servicing teams.
Skills/Experience:
Transfer administration experience
Proven track record of leading high performing team
Experience in similar role, managing both pensions/ISA/GIA transfers processing and servicing teams around the flow of work, achieving customer satisfaction.
Strong excel skills
Project management skills
Process improvement skills
Core Responsibilities:
Manage the pensions/ISA/GIA transfers processing & servicing teams
Create a high performing team
Take ownership of incidents updates and closures.
Support your teams by overseeing quality checks, complaint handling, breach reporting, escalation, attestation and resolution and to ensure and your teams tasks completed is of a high standard and compliant.
Take ownership of team reports & MI produced for the management teams including Monthly MI/Reports and ensure completion within timescales.
Manage any third-party relationships with regulators & suppliers
Monitoring the performance of the teams against SLAs and taking steps to maintain high levels of service as required.
Produce & maintain teams MI and assist in the analysis and identification of relevant trends and issues, making appropriate recommendations and implement appropriate actions.
Mange delivery of routine project work when required.
Take ownership of new and inflight RFWs to completion.
Ensure pensions/ISA/GIA transfers processing and servicing tasks are carried out correctly in the teams within Service Level Agreements (SLAs).
Ensure that Service Level Agreements (SLAs) are in place.
Ensure that complaints are resolved within KPI timescales
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16112
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Our client, a successful investment management firm, has a great opportunity for a Client Service Executive based in their Manchester office. This is a permanent opportunity to play a key role in supporting the client relationship management process and ensuring the highest standards of service delivery.
As a Client Service Executive, you will act as the primary contact for client enquiries and take full responsibility for client life-cycle processes. You will work closely with investment managers, operations, and other internal stakeholders to deliver seamless and efficient service to clients.
Essential Skills/Experience:
Experience in a client-facing or client-support role within the financial services sector.
Strong knowledge of the regulatory environment and investment products/services.
Proven ability to manage end-to-end client administration processes with accuracy and attention to detail.
Experience in managing or mentoring administrative staff is desirable.
Excellent interpersonal and communication skills, with the confidence to represent the firm in client interactions.
Minimum of GCSEs (A–C) or equivalent in English and Maths.
Core Responsibilities:
Serve as the first point of contact for clients, building strong relationships and delivering a responsive, professional service.
Manage all aspects of the client life-cycle, including on-boarding, account maintenance, and periodic reviews.
Liaise between clients and internal teams to ensure clear communication and timely resolution of requests.
Adhere to internal operating models and regulatory standards while actively identifying opportunities for process improvement.
Support the investment team with client suitability requirements, including the collection of relevant documentation and production of client summaries and correspondence.
Attend client meetings as needed, providing administrative expertise and ensuring client needs are met efficiently.
Collaborate with colleagues across the wider operations and administration functions to develop and promote best practices.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16116
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Job Description:
Our client, a global asset management firm, is seeking a client services professional to join their Edinburgh team on an initial 6-month day rate contract.
Essential Skills/Experience:
Experience in either client service, fund administration, custodial services, operations, sales, investment consulting, portfolio management support or similar fields.
Demonstrated interest in the financial services/investment industry and a commitment to continuous learning, both independently and in team settings.
Strong proficiency with Microsoft Office applications is essential, along with technical skills to efficiently manage multiple programs concurrently.
Self-motivated with the ability to recognise when to escalate issues appropriately. Must be able to work collaboratively within a team and take on additional responsibilities as needed.
Ability to evaluate process inefficiencies, identify and implement operational improvements, and resolve issues. Possesses innovative problem-solving skills and the capability to think and act quickly and creatively.
Capable of meeting deadlines and working independently on client projects and queries.
Passionate – feel personal ownership for their work and an aspiration to be better.
Brave – are happiest outside of the comfort zone.
Experimental – like to innovate and self-develop.
Curious – like to learn new things and outsmart the problem.
Open – value and respect input from others.
Core Responsibilities:
Post-sales client relationship management, partnering with the Institutional Client Business teams and DC clients, through high quality client service with outstanding attention to detail.
Understanding our clients’ needs and liaising with internal teams and third-party service providers where necessary, ensuring that the agreed arrangement and service requirements of the client are delivered.
Address new operational requests (e.g., changes to client report) and provide summary of completion notification to broad partners and senior team members.
Escalating any client complaints in a timely and sensitive manner, in accordance with internal procedures and being a great partner to senior team members to mitigate the impact of dissatisfaction.
Owning client queries, delegating as appropriate to internal teams, monitoring progress to resolution and ensuring that responses are timely and of a high professional quality.
Supporting the onboarding of clients and client change activities, ensuring correct process and procedures are followed.
Contribute to project initiatives that seek to improve our service, effectiveness and efficiency, or which elevate the business, its products and our clients.
Drive continuous improvement in service offering both internally and with external service providers such as custodian banks, depository banks and transfer agents.
Ensure timely and accurate delivery of client deliverables (invoices, reporting, price files, data etc.) by working cross functionally and establishing relationships with internal teams.
Working closely with senior team members in achieving seamless client service for their strategic clients.
Occasionally required to lead on projects representing the client and the team.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16114
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
Job Description:
Our client, a global asset management firm, is seeking a client services professional to join their Edinburgh team on an initial 6-month day rate contract.
Essential Skills/Experience:
Experience in either client service, fund administration, custodial services, operations, sales, investment consulting, portfolio management support or similar fields.
Demonstrated interest in the financial services/investment industry and a commitment to continuous learning, both independently and in team settings.
Strong proficiency with Microsoft Office applications is essential, along with technical skills to efficiently manage multiple programs concurrently.
Self-motivated with the ability to recognise when to escalate issues appropriately. Must be able to work collaboratively within a team and take on additional responsibilities as needed.
Ability to evaluate process inefficiencies, identify and implement operational improvements, and resolve issues. Possesses innovative problem-solving skills and the capability to think and act quickly and creatively.
Capable of meeting deadlines and working independently on client projects and queries.
Passionate – feel personal ownership for their work and an aspiration to be better.
Brave – are happiest outside of the comfort zone.
Experimental – like to innovate and self-develop.
Curious – like to learn new things and outsmart the problem.
Open – value and respect input from others.
Core Responsibilities:
Post-sales client relationship management, partnering with the Institutional Client Business teams and DC clients, through high quality client service with outstanding attention to detail.
Understanding our clients’ needs and liaising with internal teams and third-party service providers where necessary, ensuring that the agreed arrangement and service requirements of the client are delivered.
Address new operational requests (e.g., changes to client report) and provide summary of completion notification to broad partners and senior team members.
Escalating any client complaints in a timely and sensitive manner, in accordance with internal procedures and being a great partner to senior team members to mitigate the impact of dissatisfaction.
Owning client queries, delegating as appropriate to internal teams, monitoring progress to resolution and ensuring that responses are timely and of a high professional quality.
Supporting the onboarding of clients and client change activities, ensuring correct process and procedures are followed.
Contribute to project initiatives that seek to improve our service, effectiveness and efficiency, or which elevate the business, its products and our clients.
Drive continuous improvement in service offering both internally and with external service providers such as custodian banks, depository banks and transfer agents.
Ensure timely and accurate delivery of client deliverables (invoices, reporting, price files, data etc.) by working cross functionally and establishing relationships with internal teams.
Working closely with senior team members in achieving seamless client service for their strategic clients.
Occasionally required to lead on projects representing the client and the team.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16114
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
Job Description:
Our client, a global financial services firm, is looking for an Account Manager – TAX to join their team in Glasgow on a permanent basis.
This is a fantastic chance to expand your skills in a collaborative and fast-paced environment!
Essential Skills/Experience:
Experience of the process involved and documentation necessary for Tax reclaims and Relief at Source.
Practical knowledge of UK and / or Global markets demonstrated by experience of how market specific transactions operate.
Technical expertise including sound working knowledge of policies, procedures, regulations and legislation within client delivery.
Attention to detail
Innovation and continuous improvement – Use own initiative and ability to work under volume pressure.
Core Responsibilities:
Manual processing for all aspects of Tax.
Tax reclaim and Relief at Source tasks covering all markets and clients.
Tax reporting involvement.
Processing and completion of tasks are in line with procedures.
Ensuring all key controls and assigned tasks are completed in a timely manner.
Query management - ensuring these are answered in an accurate and timely manner.
Ensure key controls are updated and maintained.
Liaising with clients and internal parties to resolve any issues pertaining to custody activity.
Ensuring daily reconciliation and clearance of cash breaks.
Ensures that ROME Lite and all other Risk Framework is regularly updated to cover all
Adopting a pro-active approach to improve the current processing of work.
Build strong relationships with all parties and work together effectively.
Assists in building KPI / Metrics to monitor the risk and control framework.
Responsible for updating and maintaining procedures and proposes changes / improvements when appropriate.
Ad-hoc projects as required.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16045
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Job Description:
We are working on an exciting new role for a client manager to join a leading investment firm in Edinburgh. This is a varied position which will primarily focus on client services / overseeing third party agents and managing their service levels, but also get involved in distribution support, various project work and process improvement initiatives.
We are actively seeking applications from individuals who have demonstrable experience from an asset servicing firm, with an emphasis on Transfer Agency.
Skills/Experience:
Experience of the distribution and customer relationship management operation of an asset management business, covering institutional clients and wholesale distribution partnerships, across a range of product types (e.g. UCITs, OEIC, across private markets and public markets).
Ability to communicate process change and work across different functions
Committed to quality, timely outcomes, managing objectives and delivery results against specific corporate and individual goals.
A committed team player with a willingness to challenge and be challenged.
Can work with colleagues at all levels of seniority.
Ability to work independently, multi-task and meet strict deadlines.
Proficient in MS Office Suite (Co-pilot, Word, Excel and Outlook)
Demonstrable experience from an asset servicing firm, with an emphasis on Transfer Agency.
Demonstrate understanding of the component parts of the client experience of asset servicing – ‘what does good look like and how to achieve it’.
An awareness of the regulatory environment in which the firm operates, across the multiple jurisdictions in which we market products and service clients (UCITS, OEICs).
Core Responsibilities:
Oversee and manage service levels as well as performance of TA
Co-ordination of responses to client requests, either directly via email or indirectly through our distribution team and/or relationship management team.
Liaise between investor and the relevant team to resolve any queries on investor instructions and dealing related activities.
Maintain awareness of regulatory developments in overseen markets and adjust policies and procedures in line with changes or improvements.
Takes initiative in identifying processes that may require changes to streamline/enhance team efficiency.
Communicate issues internally and document/escalate as appropriate, on behalf of our clients and their representatives.
Work with internal teams on regulatory driven projects, initiatives and deliverables (e.g. Consumer Duty requirements and deliverables, which continue to evolve).
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16080
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
